community-support

[knotty beacon]

If you get a response I'd be super interested to hear it if that's allowed lol, I imagine a metric fuck ton of people get scammed this way cause these kinds of scams are super prevalent.

[quiet summit]

[wide marsh]

any fixes for connection lost error?

[left socket]

no ingame audio is there a fix for this

[quiet summit]

Unmute your game in volume mixer

[left socket]

the fix is in manage audio devices check for default devices

[buoyant geyser]

Hey! been experiencing ''closed server connection'' issue after todays patch, never had this issue nor could it be my provider. Cleared my cache, reinstalled the game yet the issue seems to occur still anything else I should try?

[nova stirrup]

Hi i'm having poor framerate since this patch, not above 45 fps. I can upgrade my cpu by 3 gens i7 6700 --> i7 9700 or upgrade my RAM to 32 gb. which of these will impact performance the most? RAM is not capped at 16 when playing the game.

[static cypress]

I have never had an issue playing this wipe until this morning I ran streets for the first time. I disconnected 3 times and ever since I have not been able to get into a raid for more than 5 seconds without it disconnecting or getting backend dev errors. Idk if it was the hot fix or not.

[meager scroll]

why I can't reconnect to a game second time in a row..What is going on????

[hidden pecan]

So if I make a new account to put a support ticket to BSG ( since I can’t login to my actual one cuz of the authentication code bug) is it possible for BSG to just migrate the email from the support ticket to the actual account

[slim spruce]

no

For help with email issues contact support

[hot willow]

I got stuck on shoreline anyways to get unstuck?

[foggy raptor]

will they respond?

[earnest nacelle]

BRO ADD ME GOT SOLUTION

[earnest nacelle]

AD ME ON DISCORD

[lean thicket]

presets are bugged

[pale echo]

not sure if this has been asked yet or not but anyone know if the street lights are glitched or purposely turned off at night no reserve now/?

[slim spruce]

Yes

[earnest nacelle]

if u have connection lost when u enter game guyz, try this out, worked for me (did al steps of support on official none worked) for me only SOLUTION WAS TO CHANGE RESOLUTION TO LOWER, i know it sucks but runs smoothly

and i dont have bad PC at all or network

[jaunty berry]

hey i havent played since 2 wipes and now my fps are halved even after googling for fix issues

[earnest nacelle]

hawe u changed settings for best preformance ?

[jaunty berry]

yeah its still only like 50 fps and i have a 6800 also gpu and cpu are only at 50% usage

[earnest nacelle]

pm

[slim spruce]

@bitter smelt to use mod mail your dms to server members must be open. Then try the reaction again.

[bitter smelt]

My bad. After reading the terms again, it's an in-game launcher report not discord report. Cheers.

[sweet hollow]

the weirdest thing just happened to me in raid. my duo couldnt see me even though i was right in front of him. i even shot him in the leg, he took damage but he didnt hear any shots or see me shooting. i also put an item in his backpack and it wasnt there when he picked it up. i've never seen this bug, is this common?

[cosmic narwhal]

my launcher/ game has to update and everytime i hit update it just starts and the stops right after

[slim spruce]

Disable windows defender and start the launcher as admin

[cosmic narwhal]

do i have to keep windows defender off when i play from now on or is this temporary if you know

[slim spruce]

Just for the update. If that helped you should add the launcher and game folders as an exclusion.

[cosmic narwhal]

tysm it worked for the game is now updating

[sweet hollow]

@slim spruce any idea what it could be?

[slim spruce]

Submit a bug report, it's a problem.

[sweet hollow]

its a known issue?

[slim spruce]

Yes

[sweet hollow]

how do i submit a bug report?

[slim spruce]

In the launcher, a bug report button.

[jovial sparrow]

can someone help me

[slim spruce]

start the launcher as admin. If still not, disable windows defender.

[hidden hull]

does running as admin also help with constant dcing from raids?

[slim spruce]

No

[hidden hull]

any suggestions what to do havent been able to play a raid since last night dc as soon as i load into every raid

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/439 see if this helps

[hidden hull]

will look into it thanks

[sage bane]

how do you disable windows defender. i have the same problem

[slim spruce]

"

Select Start and type "Windows Security" to search for that app.

Select the Windows Security app from the search results, go to Virus & threat protection, and under Virus & threat protection settings select Manage settings.

Switch Real-time protection to Off. Note that scheduled scans will continue to run. However, files that are downloaded or installed will not be scanned until the next scheduled scan."

[mystic fable]

You ever lose connection in the middle of a gunfight for no reason

[marble tartan]

I recently updated my Nvidia driver and now my PC blue screens with the error code "KERNEL_HEAP_MEMORY_CORRUPTION" or something along those lines. This happens whenever I load into a raid, is there any known way to fix this?

[drowsy harness]

sorry wanna ask something about boss
someone tell me wiki have a page with boss spawn report but i dont find it

[sage bane]

i just did that and just got the exact same reeor message

[slim spruce]

What other antiviruses do you have?

[sage bane]

how can i check. im pretty tech illeterate. i think mcaffe?

[slim spruce]

And did you start the launcher exe as admin?

Disable mcaffee for a minute

[sage bane]

sorry how do i?

[round spire]

I need help Access to the path 'C:\Battlestate Games\EFT\EscapeFromTarkov.exe.old' is denied.

[sage bane]

same with me

[slim spruce]

https://www.wikihow.com/Disable-McAfee

[round spire]

i have been trying to fix this

[slim spruce]

ignore the mac part

[round spire]

FOR 5 HOURS

[slim spruce]

disable windows defender, run the launcher as admin

[sage bane]

ok so i just had windows and not mcaffe

[round spire]

but like why would i need to do that and why doesnt it just work properly

i have 400 hours played and this all of a sudden occurs

[slim spruce]

add the game and launcher folders to the windows defender exclude list and reboot to avoid this in the future

[round spire]

how do i do this?

[slim spruce]

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

add the folders (not files) where the launcher and game are installed

And reboot.

[sage bane]

i just had windows and i did all i think u asked but it still doesnt ork

[slim spruce]

Does that file exist if you look for it in explorer?

the .old one ?

[sage bane]

how and where would i look for the .old file

[round spire]

for me it says .old

i personally didnt find a .old folder

[slim spruce]

Please reinstall the game.

[sage bane]

i already did that one, ill try it again

[round spire]

I am not able to its says it has no path to the game and acces is denied

[slim spruce]

When you start the launcher right click the shortcut and run as admin

[round spire]

i put the whole folder in the exclusion list btw

[slim spruce]

What error exactly?

[round spire]

Error ocurred
Access to the path 'C:\Battlestate Games\EFT\EscapeFromTarkov.exe.old' is denied.

[slim spruce]

Please reinstall the game.

[mystic fable]

Are the scav match times still really bad

[sage bane]

i have reinstaled the the launcher but how do i delete the game? sorry for the repitive questions

[round spire]

i am not able too ill show u a pircture

[frail raven]

invisible PMCs now!!

[sage bane]

how do i delete the gam?

[slim spruce]

An antivirus software is blocking access to the file. Disable them all and try to update.

[round spire]

i will do my best

[sage bane]

it says cant open becuase it is open in tarkov exe and where is tarkov exe

[slim spruce]

Reboot and try again

[sage bane]

where is tarkov exe

[left kayak]

can anyone help me, load up game and everything is fine then go to a map i want to play ready up and then **** hits the fan, game stutters, game crashes, disconnected from server, cant move when i eventually load in and then it crashes again, this has only been happening since the latest hotfix... it was running fine until then.... ive cleared the cache and integrity checked and its still the same, offline gameplay is fine

[slim spruce]

It depends where it's installed. It says where in the error.

by default C:\battlestate games\EFT

[round spire]

so what happens if i just remove all the folders?

do i lose everything then (including character) or do i keep my char?

cause if i need to i will remove it with some extra brutality

[slim spruce]

the game save is on our servers

[round spire]

so if i were to delete all the files

would i be able to reinstall everything? and go back to normal?

[sage bane]

have deleted the launcher but how do i delete the game

[slim spruce]

windows add or remove programs

[sage bane]

in file explorer what should i look up

[slim spruce]

start > type add or remove programs

[sage bane]

can you dumm it down a little

[slim spruce]

Click the start button > type "add or remove programs"

[sage bane]

which start button where. sorry for dumb question

[round spire]

ok so

[round spire]

Remove all the files just all the folders and reinstall everything thats what im doing rn

[sage bane]

al right im there

[round spire]

this is a good screen right?

[slim spruce]

yes

[round spire]

i pray that it works cuz i paid 165 euros

for a game that currently doesnt work...

xD ill leave you too it sessamy you did a wonderfull job

[sage bane]

im in the add or remove programs now what?

[slim spruce]

uninstall escape from tarkov

[cunning dock]

Is there a way to report a blatant cheater outside of the game? I was too tilted to report him in that screen. I have video footage

[slim spruce]

No, report them ingame please.

[jolly lintel]

can u guys fkin increase the delay before player scav spawns on lighthouse and actually make this map playable ?

[sage bane]

it says it cant find it even tho i did it in the windows thing?

it says installing...

hpoe thats good

[slim spruce]

delete the folder where the game is installed and install it to the same folder

[sage bane]

it says it can be deleted becuase it is running in tarkov exe

[slim spruce]

Did you reboot?

[sage bane]

game or computer?

[slim spruce]

The computer

[sage bane]

trying rn'

alright it is deleted, do i just download the launcher?

[slim spruce]

Yes

[sage bane]

downloading rn fingers crossed

[jovial sparrow]

didnt work

[spark totem]

Can a mod kick out UnholyGrimoire from LFG Beginners #8? he has been afk for hours taking up a spot.

[slim spruce]

This error means an antivirus is blocking access. Please disable all antiviruses.

[slim spruce]

ok

[jovial sparrow]

still dont work

[slim spruce]

Are you on an admin account in windows or are you running the launcher as admin?

Try installing it C:\program files (x86)\EFT

it could be a permissions isssue

[spark totem]

TY

[jovial sparrow]

Already is

[slim spruce]

Try installing to that location

[jovial sparrow]

Already tried

[slim spruce]

This problem is caused by another program preventing access to that file.

Or you are not running the launcher as admin.

There are no other causes.

[jovial sparrow]

The game is fucked

[robust onyx]

why the game freeze when i deploy on street of tarkov?

[marble tartan]

I recently updated my Nvidia driver and now my PC blue screens with the error code "KERNEL_HEAP_MEMORY_CORRUPTION" or something along those lines. This happens whenever I load into a raid, is there any known way to fix this?

[left hedge]

downgrade your drivers to the last known working version

use https://www.nvidia.com/download/find.aspx to find older versions for your card and OS

[rapid compass]

I currently have no sound in Tarky. At all. No menu sounds, music or in raid. I tab out and every other program or game works fine.

Occasionally in the past when I loaded up the game it would static glitch out and audio would stop there till I reloaded the game. Now no matter what I try I can’t get audio in game.

Any tips?

Also. It’s been like 4 hours of restarting my pc clearing cache. Verifying integrity. Going through sound control panel. Messing with discord.

Idk, it’s really bothering me at this point.

[gleaming depot]

i also have no sound? i think their new patch bugged it out

[left hedge]

it was supposed to fix inventory/menu volume, but it didnt... and perhaps broke other stuff instead. surprise!

[wary valley]

is anyone having issues disconnecting from servers on lighthouse and reserve? i keep disconnecting over and over

[left kayak]

can anyone help me, load up game and everything is fine then go to a map i want to play ready up and then ** hits the fan, game stutters, game crashes, disconnected from server, cant move when i eventually load in and then it crashes again, this has only been happening since the latest hotfix... it was running fine until then.... ive cleared the cache and integrity checked and its still the same, offline gameplay is fine

[wary valley]

i think were having the same issue

[left kayak]

ive even uninstalled n installed and its still the same, really hope they fix it quick, or give us an idea on how to fix, lol

[wary valley]

im trying eu servers atm. i ran factory multiple times no issues but once i went to other maps i keep getting dc'd

[left kayak]

im eu and its shit over here lmaoo

[wary valley]

=/

[twin wind]

Hey fellas, anyone here have an issue with Tarkov making your PC just restart? I have a pretty shitty rig but can run the game just well enough on low. Is my PC just failing or could it be Tarkov?

[wary valley]

so far customs is running fine...

[quaint oyster]

Is it just me or is streets even more unplayabale

[sage bane]

it worked thanks

[timid raft]

is binaural audio fixed?

[marble tartan]

i just tried that, but it still gives me the stop code: "KERNEL_MEMORY_HEAP_CORRUPTION"

[dawn gyro]

gonna assume no one has found a solution to the email problem

[atomic roost]

Does anyone know why Australia doesn't show up on the merch store

[frank veldt]

Hello, is mentor glitched?

[jade wagon]

Hey got an error 228, while I tried to move one item out of my stash into the sorting table, after a scav run, am I softlock and say goodbye to my stuff ? 😦

[slim spruce]

Sorry

If you are the main menu now there's no way to get that stuff again.

[jade wagon]

I was in the scav loot transfer menu, i could alt+f4 and it send me back on the screen after the reboot !

[slim spruce]

neat

[grizzled harness]

me and my homies can't see eachother in interchange

i could see everyone, only on could see me, the other 2 didnt see eachother

[fallow halo]

Game Aborted, someone help me here. Reconnecting and restarting doesnt help

[wraith cove]

any1 else getting kicked out of raid

[wraith cove]

same, says im in raid and i cant load in

[vivid briar]

any gun suggestions since nikitas ass had to remove 762 BP from traders?

[slim spruce]

verify game files in the launcher

[fallow halo]

i managed to connect once for a few mins and it happened again, will verify a second time

at least my food and hydration should be good, I late spawned somehow

so, gear lost cause I can't reconnect on BSGs end. Jesus fucking christ...

[round spire]

sessamy i got it fixed

im so happy bro this took so long

[slim spruce]

Ok

[keen lodge]

How do you get unstuck?

[wary valley]

Anyone else getting disconnected every raid? everytime i join i lose connection to server. iv tried all the solutions to fix it and nothing is working

[keen lodge]

Did you restart?

[wary valley]

yep

[hot eagle]

this has happened to me twice so far, then i loaded back in and it disconnected me again, at first i thought it was because streets is so shitty and braeks everything but im getting like 50 fps, so i dont think its my pc

[vivid briar]

Does anybody know how to fix invisible scav AI that occurs sometimes?.

[quaint oyster]

Binaural on or off?

[vivid briar]

off

I disabled Binaural audio since it was putting my game on 15fps

[wary valley]

found the solution i double checked verifying integrity and that fixed it

[supple haven]

I'm not on steam

[quaint oyster]

is streets unplayable for anyone else after the update?

[left kayak]

it is for me

the whole game is unplayable unless offline

[stoic valve]

anyone ever had any issue where you'll be in a match and randomly see a prior point in time your game was at then flickers back to where you are currently? ie.. in game then randomly see load or death screen then back to game... and after restarting the game now it's friends list then back to game

[wide laurel]

kernel_mode_heap_corruption anyone know how to fix this error its a BSOD when my buddy trys to load into raid

[tranquil shard]

anyone know why my nvidia shadowplay clips are just all black? i got sound in them, but no video. every other game works fine except for this one

[zinc mica]

when will the next sale be

[tranquil shard]

j get ur money up

[hexed current]

has anyone noticed a new bug in the game right after they patched it now people are invisable,godded,no footsteps,no gun sounds,no nothing they are in thin air my other part of my duo and i had to learn that the hard way

[slim spruce]

uninstall geforce experience, reboot and reinstall it

[tranquil shard]

thanks

[limpid moat]

Is binaural audio fixed and worth using now?

[stoic valve]

i use it and i feel like it is better in some cases and worse in others. if you don't have a good pc though, i probably wouldn't even try it. i have 13900k, 4090 & 128 gb ram so it doesn't affect my performance

[tranquil shard]

@limpid moat yea i love it its great, i can pinpoint more accurately where people are. im a demon.

[weary skiff]

any promo codes?

[slim spruce]

No, only sales.

[vivid briar]

Anyone else have an Audio issue where you shoot or jump the Audio turns down low? currently having the issue.

[covert lava]

I have an extreme issue

one I believe a bsg crew could help with

My account is locked out by both email and phone number, there is no website recovery method for accounts with both down.

[weary skiff]

is there a way to gift someone an upgrade of the game?

[slim spruce]

No. You can only gift full game codes. You can however gift them the money for an upgrade with paypal.

[mortal mauve]

Play non-stop with no issues. Constantly have over 700down and 500 up, can stream multiple 4k videos at the same fucking time, but this fucking trash ass servers keep disconnecting me.

Is BSG really that inept that you can do proper networking.

"oh it's cuz ipv6" that's not a fucking excuse, no other game has this damn issue.

All RU companies can do is throw vodka at the issue and cry blyat

inb4 another hotfix that just brakes more shit, didnt even fix the interface issue

[slim spruce]

If you have troubleshooted every other cause, the problem is likely the lack of a dual stack connection such as if you have a dual stack lite connection with your ISP. The root of the issue is either not having a unique IPV4 address or complete lack of ipv6. This problem tends to start after major patches.

[mortal mauve]

so what's the fix, sit on my ass and wait? hound my ISP?

[slim spruce]

Ask your ISP to switch you to a dual stack connection, away from dual stack lite, as an application requires it. That or ask for IPV6 support if you don't have it.

[mortal mauve]

zzzzz, I'll report back

Question, would this resolve itself after some time or is it going to be a constant thing unless I communicate with the ISP

[mortal mauve]

@slim spruce My ISP basically told me to get bent lol, what are my option.

[quasi flax]

auto server selection shows as (ASI) but im from europe, while trying to connect some of the lobbies i've seen over 1000+ ping.. Does anyone know how to solve this problem? Because of this i lost many many kits while triyng to connect

[spice bear]

select a server with a better ping ?

[strong hedge]

How much is this selling for? never seen it on flee

Cant find this key either whats it selling for ?

[mortal mauve]

only ever go for barters mainly

[strong hedge]

ty

[light kiln]

Why the fuck are people invisible now... Get killed by a bloke who was invisible to myself and a mate but my other squaddie could see him...

[tender shard]

i have 3 of them, dont ask me how i got them tho

[tender shard]

they are selling for around 2M - and barter for dorms marked as well

they even barter for violet KC afaik

[mortal mauve]

yay ping issues again

[loud moss]

Bug with the latest patch. Invisible people are pretty common now

[light kiln]

Yea just had my first run encountering it, if it's a common issue probably no point bug reporting :/

[loud moss]

They're aware of it

[light kiln]

It's happened 2nd time in a row... We've relaunched and repair, pretty fucken unplayable at this state

[fair ocean]

anyone else having issues with crashing after a raid?

[lean thicket]

There is still have invisible peoples bug.

[lime lake]

lol

https://clips.twitch.tv/ThankfulFlaccidClintCharlieBitMe-g0pF8RwpiDKuuwpi

[rapid compass]

try removing sonic studio if you have an asus board

[lime lake]

https://clips.twitch.tv/BeautifulAbrasiveNarwhalSoBayed-1-iilwacBTwB2JlY

i now donate kits to invisible people

hot fix for sound in the menu but no hotfix for inviisible players in a looter shooter 👍

[lime lake]

what maps were you playing?

[light kiln]

Interchange x2

[lime lake]

so its prob everywhere sweet

how to become the invisible person

[light kiln]

Idk people can apparently replicate it

[strong lark]

How to replicate asking for friend @light kiln

[sterile flax]

Hi lads,
Does anyone by any chance knows how to reach out to BSG to obtain license/permission to organise a Tournament?

[left hedge]

i think their tweaks to headsets this patch really screwed up something. like they screwed up the compression/limiting on them

[quasi flax]

I'm already selecting one server with 18 ping but still it seems like it's putting me on some ASI server so i have 1k ping sometimes.

[vivid briar]

everytime i try to load into streets I get this message, can anyone help me?

i legit can't play streets even with this new patch

[ionic sigil]

Is it a bug or a hack to be shot from close with no shooting sounds???

[viscid yacht]

Mine was playing up too, but I seem to have fixed it somehow. I did the shotgun approach:
Checked integrity via the launcher
Reset the router
Updated the driver for my WiFi receiver
Updated CPU drivers (unnecessary but I did it while I was updating everything anyway)
Finished off with a good old fashioned reboot.

Could have been none of those things, it could be the servers/my internet being fucky and it coincidentally fixed itself in that 15-20 minute window.

[vivid briar]

I ran streets at the start of the wipe, but couldn't play due to the rubber band. Maybe it's some changes I made to my client or nvidia control panel

[viscid yacht]

Oh, and I dunno if you use it at all, but I use Dragon Centre because of a Ryzen CPU, and that updated and installed some weird ass LAN manager. I turned that off as well. Could be related.

[vivid briar]

Maybe updating the drivers will fix it

[viscid yacht]

Is it only Streets that's doing it?

[vivid briar]

Yes

[viscid yacht]

Oh very weird, I was having the same issue but with all maps.

Hmm, I'm getting some packet loss that comes and goes, so it could be the servers themselves struggling with an influx of people coming back after hearing about the recoil changes, but that's entirely speculative.

Or my internet is fried 🤷 It is Australian after all.

[ionic sigil]

why are air drops not opening unless i restart my game??

[craggy wind]

Anyone have fix for far shadows/textures flickering on the midle of screen? On the sides of screen is normal. When i use any scope its also normal, even 1x, rendering issues? Was trying ultra/low settings, changing fov, supersampling, second monitor, clearing cache in launcher and shader cache in windows.

[ionic sigil]

I died again to a weapon with no sound

what is going on

Is it a hack or a bug????

im just getting my limbs blacked out with no warning and then dying

both times have been after completing the quest to find the tankers and the documents in interchange, the timing is sickeningly comedic

is something wrong with it???

[vivid briar]

what i gotta do my game show some error 2 days straigt reistalled the game yesterday again caused by some bug now today was going 2 play shows the same error and game is gone once again what i have 2 do ir how could i verify my game files

[ionic sigil]

AGAIN

fuck this

[gleaming nebula]

I can't play Lighthouse, I get server connection error everytime after a super laggy loading screen, I can play the other maps, what is wrong?

[vivid briar]

i frl hate this game since yesterdays update fucked up my whole game have 2 download this game every day with my shitty network i cant

[tardy sluice]

the launcher wont let me update

is says update i click it and it refreshes

[brittle spruce]

yup

[quasi widget]

i broke the defective waall and i still cant construct the gym??

it says "locked"

[tawdry wyvern]

Trying to do the quest Getting_Acquainted the item hasn't spawned in so many raids. Anyone know more spawns please dm me

[golden flare]

wtf it looks like the damage was mirrored

[low mason]

Me and my friend got a glitch where when he spawned he was invisible and indamagable but he could damage me scavs also saw him but I think other pmcs didnt

I have some clips if hím shooting me and I am shooting him

[loud moss]

known bug

[low mason]

Is it fixed?

I mean is it repirted or. I should report it

[loud moss]

its known by bsg.

[low mason]

Oh ok

[vivid briar]

@loud moss pinging you cuz ur talkin here

pmc and scav raids just send me back with server connection lost, i can reconnect everytime but if i confirm raid leave i keep all my stuff

[loud moss]

dont know.

[vivid briar]

fuck

[inner mesa]

I'm getting dc'd from every raid immediately, for scav and PMC, the DC's persist when I try to reconnect as well. Game is totally unplayable like this.

[floral aurora]

why do i lose like 50+ frames after playing like 4 raids

[loud moss]

probably a memory leak.

[floral aurora]

how do i fix a "memory leak"

[sterile flax]

clear cache in options or restart, in short ram and stuff gets filled with ussles data

[floral aurora]

🙃 i love this

[loud moss]

ram cleaner

[floral aurora]

any suggestions which one?

dont want to download 7 trojans on my pc

[loud moss]

ISLC

[sterile flax]

make sure you use the right email account also take note sometimes it takes time for support to reply, if its takes them more than 2-3 weeks send another request

[glad beacon]

for some reason lighthouse map loading is extremely slow now

[viscid yacht]

I had the same. I took the shotgun approach and did everything at once. Check integrity through the launcher, reset the router, install a driver updates on the WiFi receiver, restart the computer. I don't know if anything did it, but it wasn't working before and it was afterwards, so 🤷

[tranquil horizon]

is there a way to still change servers whilst tarkov is launched, so you dont have to exit every time

[velvet plaza]

Hello EFT-Gamers! i have a big problem since the few new updates.. my PC SPECS: Ryzen 7 5800x3d , msi tomohawk mainboard , 64gb ram with 3600mhz cl18 , radeon 6800xt graphics card and the game is installed on a samsung m2 860 evo the problem is following my game Crashes and Freezes in loading map i cant do nothing i must move the game from first desktop to second desktop and then i can close it from task manager and try again to join i need easy 5-8 times to restart my game for the big maps like lighthouse streets reserve its very annoying and i try almost all fixes out there really everything the small maps like factory customs are working but sometimes they freeze and crash to in loading map... i dont understand it my system is new and nothing is broken on the hardware anyone with the same problem here ? we need to fix this .. sorry for my bad english

[mossy ingot]

who knows about the new nuke room in factory

[mint loom]

yo if u sell an item for 300K why is the flea fee 367K
ayo wtf

[mossy ingot]

bcs some items

[versed rose]

I physically cant run Streets of Tarkov and crash consistently on Lighthouse. 3060 RTX, I7-11700, and 16 GB of Ram yet still pull single digit frames on lighthouse and my game crashes when loading into streets

I tried to load into a lighthouse scav run, crashed twice, I loaded back in and saw that I had a red flare with 2 minutes to get to extract

I went MIA with a red flare because of how terribly optimized Lighthouse is

[pine granite]

Does BSG plan on classifying this rifle as a rifle instead of a shotgun? would help us rats outs for leveling sniper skill

[loud moss]

no. its a shotgun by russian law

[pliant hinge]

The hell is this? Losing everything at the end of a raid because of some mismatch

[vivid basin]

does bsg know about the problem that people are having problems getting into LH or streets, getting no fps loading in, instantly disconnecting etc

[vivid basin]

i’m getting this too, could you play streets okay ish before?

[pliant hinge]

From my experience this last 2 days, after the update the audio is still meh, some guns have no sound and now mismatch bugs keep killing me

[vivid basin]

never seen that bug until that video you sent, i’d be super mad to die to that

[glad beacon]

there seems to be some absolute enormous memory leak in reserve

that commit size is larger than my available memory (32 GB) btw. I had to kill the process mid-raid

[slim spruce]

commit charge includes page file as well as ram

[pliant hinge]

Yeah this and some hideout bad timestamp has been bugging me too, I cant do anything in my hideout

[glad beacon]

I am aware, but still having 0 available ram and 0 standby ram causes enormous issues nonetheless

speaking of enormous, the error log is 115 MB big and the traces is 89 MB

[vivid basin]

idk wtf that means but i feel like it’s something i should look at on my pc lmao

[glad beacon]

https://pastebin.com/pRUSL2Df found the first error, the rest of the error log is just a repeat of the third error several times per second, until I killed the process 11 minutes later

https://pastebin.com/eXFbbFAv same point, but from traces file

[boreal yew]

my launcher isnt opening?

[slim spruce]

Any errors?

[slim spruce]

does it say TLS SSL?

[boreal yew]

think so lol

[slim spruce]

First, create a restore point so you can undo any changes. (Start > type "create a restore point", choose that, click "create" and name it.)

To fix the TSL SSL error "Local problems on post" navigate to this registry key in the registry editor (start > registry editor):

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

[boreal yew]

woah, uh that sounds complicated

can you vc by any chance? im pretty dumb sorry

[slim spruce]

Ok

call me

[wooden bramble]

guys i cant play anymore. i keep disconnecting out of every single raid i join. it just says server connection lost. i have auto server select on tried restarting my router, i reinstalled my game, disabled ipv6 etc. im now at a point where i dont know what to do anymore. does someone here have a fix for that? or atleast an idea why this keeps happening?

and other games run just fine

[random kelp]

open cmd and type in ping 8.8.8.8 -t and let it run for a while to check if u get a dc or high ping

[wooden bramble]

nope 10 ms and packet loss is at 0 :C

[glad beacon]

Same here. I've come to the conclusion that it's a dice roll. Thus far, closing the game and restarting it after doing a "Clear Cache" from the launcher options seems to work somewhat.

[wooden bramble]

bruh

well ill try that XD

[random kelp]

when does tarkov dc u from a raid? reaching the 150 ping limit already enough to get dcd?

[wooden bramble]

the thing is my ping does not even exceed 50 ms. thats the thing i just get dced round about every 5 mins

right now i had a ping of 20 and got dced

[subtle wadi]

I didnt have space during install and now the launcher is stuck on "Repairing the game" "Calculating Time"
btw i clearly had like 40 gigs of free space
Any way to fix this?

[random kelp]

i can´t play tarkov since 4 days because my ISP is dying apparently but since yesterday i have a pretty stable connection but i still get dcd so now i don´t know if it´s my ISP or Tarkov since u and other ppl apparently also have a problem with dcs in raid

[slim spruce]

tried everything here? https://www.escapefromtarkov.com/support/knowledge/439

[random kelp]

i´ll check it out haven´t seen that post yet

[wooden bramble]

almost

last resort is going to low graphics and hoping that helps. but that would not make much sense, because i played on high before

[random kelp]

doesn´t really help much

my connection has been very stable since 30 minutes so i´ll just try to get into a raid and hope i don´t get disconnected again

[slim spruce]

If none of that helped you may be on a dual stack lite (DS LITE) connection type and only your ISP can switch this back to Dual Stack for you. Tell them an application you have requires dual stack and to switch you to that, away from dual stack lite. Either that is the cause or a lack of IPV6 totally.

[random kelp]

Is there a way to check if my ISP switched me to DS lite?

[floral aurora]

why tf i get "game aborted"

[glad beacon]

Out of curiosity, which region are you both from?

[random kelp]

Germany

[slim spruce]

No, you have to ask them. With this problem I bet you're on it.

[random kelp]

Axel has this problem too and he said only a game restart helped

[random kelp]

Alright i will contect my ISP, thanks

[floral aurora]

bro i swear there is not a single raid something doesnt break

[wooden bramble]

germany

and what isp are you using?

[slim spruce]

Vodaphone has this issue most of the time.

[glad beacon]

you know, maybe I was right when I threw the milan center under the bus

[wooden bramble]

so i guess 1&1 are using the same network?

[random kelp]

1&1

[raven bramble]

I still don't have a verification code or authorisation code after 24u?

[vivid briar]

any tips on finding tagilla?'

[glad beacon]

can you guys go to your server selects and select all european server but EUROPE SOUTH, instead of using auto eur?

that would mean selecting North, East, Center, West, but NOT South.

[wooden bramble]

ok and the try a raid?

[glad beacon]

yeah, it should take marginally more time, but maybe this time around it'll stop kicking you out, fingers crossed

report back if you can, I love being apparently right

[random kelp]

@slim spruce u were talking about this?

[slim spruce]

Yes. Try the bottom one first, ipv4 with tunnel.

[wooden bramble]

ye will try but im not gonna wast a pmc im gonna wait for a scav

[slim spruce]

That or the one you're on but uncheck the one about DS Lite

Let me know which one works

[wooden bramble]

where did you get these options

[random kelp]

u mean ipv6 with tunnel?

[slim spruce]

Uncheck the box about ds lite

If that doesn't work try the bottom option or the top one.

[wooden bramble]

k thank you

[slim spruce]

fritz box is the only modem with this option on their end

[tropic yacht]

Does anyone know how to fix this verification e mail not being sent? It has been almost a week and I have not received an e mail verification to download the launcher. ( new pc so have to redownload)

[blissful nest]

Health Care Privacy Part 5, stashing the Kite bottles in Factory. I can't place them, i don't have the option. Kites are in my rig. Anyone knows a way?

[vale wadi]

Hey guys, second blue screen in a week playing on streets here, any idea where its coming from? First in end game raid and second on scav reconnection to a game

[vivid basin]

are you at nighttime?

[vivid briar]

Yeah I could run it before, but couldn't play due to the rubber banding literally not letting me move

[blissful nest]

nope

[vivid basin]

think it has to be night

[vivid briar]

Out of my 4 wipes so far this has to be one of the worst ones so far...

[blissful nest]

night time only right?

ok

[vivid basin]

and yeah my game was fine with loading in etc before but the newest update messed it up

[vivid basin]

yes i believe so, i made the same mistake

[wooden bramble]

@random kelp did turning on/off one of these settings help you?

for me my whole internet just ended

[random kelp]

yeah same. native IPv4 turned off my entire internet, ipv6 tunnel worked but BSG launcher couldn´t connect and disabling the DS Lite did nothing either @slim spruce

[slim spruce]

Did you reboot the modem and pc after switching the options?

[random kelp]

yeah

[slim spruce]

tried the option you showed earlier but just unchecked the ds lite part?

[subtle rose]

Sedated#6979 is going into chat and playing load music

[slim spruce]

ok

[random kelp]

actually yeah that one worked normally but BSG launcher wouldn´t connect

[slim spruce]

what error?

[lapis charm]

Same

Very glad the first day i have off in two weeks and EFT still cant fix issues to save their lives

[random kelp]

just a regular connection failed error not sure what exactly the phrasing was

[slim spruce]

tell me the error please

[lapis charm]

If its the same as mine its error 213

"Error connecting to auth server"

[random kelp]

i´m trying a scav right now i will do it again in a bit

[slim spruce]

change your dns server in windows to google's 8.8.8.8 and secondary 8.8.4.4

[random kelp]

just dcd on my scav again... i get those random ping spikes

[pliant hinge]

verify game files
clear cache
delete and download game fully
delete and download game and launcher
NOTHING WORKS

[icy skiff]

High packet loss error disconnect even though I have 30 ping

[lapis charm]

Alright, I'll try again when they let me try to log in to my account again in like an hour :/

[bleak otter]

hello guys
i bought EFT today and im trying to get in but im stuck at the username page with the error "Invalid Nickname" and ive tried alooot of names
any help?

[lapis charm]

Thanks dude

[wooden bramble]

ive been watching my ping the whole time and even after 5 mins its still stable 8 ms.

[slim spruce]

That means either you are using a banned phrase or the name is taken.

[bleak otter]

ive tried everything

even gibberish

[random kelp]

No idea why it's not working for u...in my case I'm pretty sure i get dcd because i get random ping spikes every few minutes

[wooden bramble]

jep still get a dc

[random kelp]

Also @slim spruce unchecking "establish ipv4 connection via DS Lite" disconnects me from most services...like discord and BSG ("Cannot establish server connection") don't work but Youtube, Google and most other websites work fine

[slim spruce]

Try all the other options.

[random kelp]

Ipv6 with a tunnel protocol disconnects me from everything but I'm still "connected" with my Ethernet. And "use native ipv4 connection" disabled my entire internet

[wooden bramble]

same here

[slim spruce]

You may need to contact your isp then.

[wooden bramble]

and ask for dual stack?

[slim spruce]

Yeah

It may be something they have to enable

[random kelp]

I think in my case there's just some problem with either my modem or the internet line in my area since i get dcd for ping spikes but tilted unicorn has disconnects without lag spikes so idk...

[icy skiff]

god, I hope I can fix this game after not being able to play for serveral weekd due to this stupid packet loss issue

[icy skiff]

you're getting them too?

[random kelp]

Yeah i get like 300+ ping every few minutes since like 4 days

It doesn't really matter anywhere else other than tarkov since tarkov is the only game that disconnects u for having over 150 ping for just a second

[icy skiff]

yea, I have high packet loss for no reason and playing with like servers that are close to me, rubber banding on every map, I just played a raid on lighthouse and lost all my loot after dcing

[random kelp]

Are u in germany?

[icy skiff]

no US

[random kelp]

Hmm that's weird then

[wooden bramble]

but then it has to be 1&1 / the vodafone network

[bleak otter]

where can i get a fast answer regarding this issue plz?

[icy skiff]

this has been happening for a while, really irritating.

[slim spruce]

You are using a banned string of characters or the name is taken.

[bleak otter]

nope i tried nonsense and simple names and still got the error\

[slim spruce]

There is no other cause.

[vivid briar]

Hello guys,
Since the new update I change my ram to 3000mgz at 16gb to 3600mgz at 32gb and now, when I play Tarkov it keeps crashing. I tried to reinstall my GPU, reset my pc, reinstall the game, clear cache, active "Ram Cleaner" and "Only use physical cores" and still without success does anyone of you can help me with this? Thanks!

[slim spruce]

It's possible the servers related to name changes could be down but nobody else is talking about it.

[wooden bramble]

smoll update im having ping spikes too but never more the 20 ms defuq

[bleak otter]

a friend of mine bought it now and he got in fine. i tried was23 wasisillix23 wasillix was asdsasd zxczxczx but nothing worked

[vivid briar]

Does anyone knows the issue of mine?

[random kelp]

Did u enable XMP/DOCP?

[vivid briar]

they are all disable

[random kelp]

enable them in the bios and try again

it´s called XMP if u have a Intel CPU and DOCP for amd

[vapid storm]

anybody have a fix for not receiving verification emails? installed a new CPU and im not getting the email to get into the launcher

[vivid briar]

What does XMP and DOCP does to your PC?

[wooden bramble]

i give up or are there any way to get rid of those ping spikes?

[random kelp]

basically OCs ur memory

[wooden bramble]

im gonna ask the bsg tech support for an opinion too

[random kelp]

Call 1&1 support and tell them u have problems they will check if there is something they can do

[wind cloak]

what is that square

[wooden bramble]

ok then i will ask my dad to call them tomorrow

he is the owner of the contract

[random kelp]

good luck. i already called them yesterday so the technician should contact me back by monday

[icy skiff]

is this fixable or no lol

[wooden bramble]

thanks. good luck 4 you too

[random kelp]

same thing i have

[icy skiff]

is it every map for you

[slim spruce]

nvidia flash detector. Go to the nvidia overlay > settings > bottom option > disable

reflex indicator

[honest yew]

does anyone know how to fix this?

[random kelp]

doesn´t matter what map for me

[slim spruce]

Try again

[honest yew]

i do but the same pop up comes up agian

[icy skiff]

ive done everything. wiped dns changed router settings ans nothing has helped

[wind cloak]

tyyy

[slim spruce]

Try the manual install in the pins here

[honest yew]

Pins?

[slim spruce]

[honest yew]

okay its downloading

[random kelp]

At that point i´d just contact ur ISP and tell them u have a problem so they can check for any interference

[icy skiff]

wim pretty sure its just a tarkov issue

[random kelp]

then try BSG support maybe they know what´s up

[left kayak]

any fixes for the continuous crashes, stuttering loading into maps?

[icy skiff]

I think tarkov is just broken, sucks too.

[random kelp]

they finally change weight, weapon recoil and camera recoil and then the game is unplayable...

btw. @wooden bramble since u also have a fritzbox maybe try putting this setting to maximum stability

[upbeat remnant]

yo idk whats up, but we as a three man got spawned 2 times in completely different locations already

[crimson juniper]

Hey yall! How long do I need to stay on a map for the "Exit the Location" dailies?

[random kelp]

i think it was like 8 minutes in the raid to get survived status

[slim spruce]

7 minutes since you spawned

[crimson juniper]

Thank you!

[slim spruce]

on scav it's 7 minutes since the raid began

so mostly you can just exit

[crimson juniper]

Perfect thank you very much!

[random kelp]

i´ve been getting run through on my scav since the last patch tho... might be broken too

[slim spruce]

You must be spawning extremely early.

[random kelp]

nah i always spawn with 8-10 minutes left in factory

[slim spruce]

factory timers are different

much shorter

[random kelp]

and last time i got run through with 2 min raid time and looting

factory was 20 minutes i think?

[upbeat remnant]

Yo so yall get this glitch where everyone from the team spawns on different locations?

[honest yew]

after i download it, do i put it in the eft folder and extract it in there?

[slim spruce]

extract the zip to the folder where you want the game installed to

[proven pendant]

continuous server connection lost with no raise in ping, anyone know how to fix?

[dawn gyro]

bro, a little ridiculous how many people are having this email issue on the forums, shit dates back to TWO YEARS AGO

[scenic apex]

do you know why my interface volume slider doesnt change the volume level?

[slim spruce]

This was changed. It's max now.

Can't be changed.

[scenic apex]

WHAT

[slim spruce]

You can change the overall volume.

[scenic apex]

bruh i know

[slim spruce]

My guess is that it was being used as an advantage when you can mute that stuff.

[scenic apex]

it gives me a damn headache

[hexed current]

https://outplayed.tv/media/jWe8L8

whats going on rn with the bugs here

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/453

[opaque moat]

thank you man

[honest yew]

@slim sprucethank you it launched the game and is working !!

[proven pendant]

@slim spruce any solution for constant game aborted

[slim spruce]

verify game files in the launcher

[proven pendant]

its happening to me like every day dude

its incredible, i get on and its the first thing that happens, what causes it

[placid saddle]

hi i cant load in any raid....all the time my pc crashes....anyone else have this problem?

[ebon anvil]

Seems like the new patch has made my previous Unity issue much worse - This was in the span of 25 minutes

[left kayak]

same problem im having only since the latest hotfix

[placid saddle]

problem is same for me after last hotfix....

[left kayak]

ive uninstalled, reinstalled, done integrity check, clear cache and still the same, waiting on bsg chuck out a fix for it, hopefully its soon. as we aint the only ones with this problem

[placid saddle]

oh man and i was so happ to finally play tarkov again after the new patch.....

[left kayak]

it ran fine friday morning then the update and boom shit hit the fan and its unplayable 😦

[upbeat remnant]

why is my team spawning all over the map but not together

[open agate]

uhm... i already did restart everything, even my router aa...

this only happens when trying to sell to mechanic atm...

all others work

[fickle knoll]

hey I have an issue with teammates being invisible and I don't know if all of the players are invisible. I can get shot and take damage from my friend that is invisible. It's happening on streets haven't tested it elsewhere.

[slim spruce]

It's a known bug.

[teal ridge]

i was playing earlier, game crashed and now I can not log into my launcher however i can log in to my account on the website,

[fickle knoll]

it has happened 2 raids in a row

[slim spruce]

If you know how to cause it on purpose let us know.

[fickle knoll]

will try

[hidden hull]

since this update i cant load into a raid without the game fully freezing and crashing my pc no support suggestions work physically can not play the game

[teal ridge]

can anyone help

[upbeat remnant]

what about pmc trio spawning all over the map 3x in a row

[hidden hull]

never seen a game where one night i play perfectly fine next day its like i wasted 150 dollars because i cant even load an offline raid

[lilac moat]

hey im having a problem downloading tarkov am getting this error any way to fix it?

its called error 109003

[gleaming depot]

has anyone mentioned a fix for no audio since yesterdays patch

[left hedge]

go to audio device settings and set your actual device as default and as default comms device and itll work

[upbeat cedar]

https://medal.tv/games/escape-from-tarkov/clips/SHPPCYlmBhMhF/d13376Rax9J4?invite=cr-MSxmVDksNjczNjUzMzUs can someone explain this?

[gleaming depot]

are you talking about windows sound settings?

[fickle knoll]

you have the same problem as me all of the enemies and also teammates are invisible

[upbeat cedar]

can i fix it?

[fickle knoll]

dunno

[upbeat cedar]

is it just for one raid

[fickle knoll]

3 raids in a row for me

[gleaming depot]

are you talking about windows device settings??

[fickle knoll]

even after restart it worked fine and then it broke again

[upbeat cedar]

that was my first raid of the day

[slim spruce]

Try again, disable vpns and if still, use the manual install in the pins of this channel.

[lilac moat]

ty il try it

[upbeat cedar]

is there any way to know if you have it without dying to it if youre solo

[gleaming depot]

i couldve swore i did this already but i had to change my device settings around a few times and restart the game i guess. idk but thanks

[teal ridge]

can anyone help me

[pliant ferry]

Did bsg fix the smoke bug yet ?

[slim spruce]

What with?

[unreal tree]

Dude what is going on why does it keep saying game aborted whenever I try to play a game? I'll be in a game fine and the next second mid raid it kicks me out saying game aborted, It doesn't even let me rejoin. Why is it doing this?

[slim spruce]

verify integrity of game files in the launcher

[teal ridge]

i can not log into my launcher but i can log into the website

[unreal tree]

How do I do that?

[slim spruce]

Top right on your name

[slim spruce]

Explain?

[unreal tree]

Hm?

[slim spruce]

it's there

[teal ridge]

whenever i log into my launcher it says incorrent password or email when its all right

[left kayak]

integrity check

[vapid plank]

I cant even load into a raid without it saying game aborted and kicking me out, Ive tried everything i know to do and looked it up several times, seems to be no fix for it.

[unreal tree]

Ty

[teal ridge]

but i am still logged into the website

[unreal tree]

I've lost 3-4 slicks and multiple million dollar kits to it

[unreal tree]

Will it fix?

[slim spruce]

try it

[unreal tree]

I am

[vapid plank]

If you haven't already go into your internet settings and change your DNS server

[slim spruce]

I don't understand

[unreal tree]

Wdym you mean the server thing search

[teal ridge]

can we vc

[slim spruce]

No

[vapid plank]

Nah like in your pc, you can change your dns server

[teal ridge]

can priv mess

[slim spruce]

Sure

[unreal tree]

no I haven't what does it do?

Also, @slim spruce; it tends to only happen whenever I play PMC, never scavs.

[slim spruce]

Check integrity

[unreal tree]

I did it didn't really do anything.. or atleast it just wasn't visible.

[slim spruce]

You clicked check integrity?

[unreal tree]

TY

[ocean quartz]

yo the glitch where my team mate is invis has happened twice in the span on 30 minutes fix the game

[loud moss]

thank you for the valuable information that will help us greatly improve the game.

[fickle knoll]

try changing servers it worked for me, I went from his servers to mine. From the looks of it the servers are at fault

[unreal tree]

im crying it did it again mid-gunfight @slim spruce

[vapid plank]

I cant get into a single raid, scav or pmc. Ill load all the wat until its about to deploy and then it gives me the "game aborted, try reconnect error"

[slim spruce]

Check integrity and wait for the servers to be better.

[unreal tree]

not to mention I just shot a guy 50 times with PST and he didnt die

[hidden hull]

Same^ cant play the game since the update cant hold fps evnn in an offline raid instantly disconnect from every raid i play cant play at all since update

have checked integrity have verified cleared cache nothing works game is completely unplayable

[vivid briar]

Game keeps crashing when I try to load into a raid or start the game any1 know why?

[vapid plank]

Will there be an announcement or a tweet when the servers are better?

[slim spruce]

There are no known issues right now.

[vivid briar]

Oh dam that’s the prob to why I keep crashing then :/

Servers weird rn I keep crashing on startup or when I try to load into a raid

[unborn kiln]

ANY REASON WHY MY MONITOR STOPPED REGISTERING TARKOV WHEN I START IT BUT IT WORKS FINE ON EVERYTHING ELSE?

[vivid briar]

i got teamkilled can i actually get help or do you seriously only do this with video evidence?

[slim spruce]

#discord-mod-mail with a video and names

[vivid briar]

sick help. can't always take a video of every edgy 14 year old that tk's me

[slim spruce]

software like nvidia geforce experience and amd raedon relive record all the time

[vivid briar]

thanks for the tip dude maybe after the next 6000 hours of tarkov i'll get to it. appreciate the support

[near egret]

HEY ANYONE KNOW WHY MY VSYNC BUTTON IS GREYED OUT? (I CANT ENABLE OR DISABLE IT) PLS HELP

[loud moss]

nvidia reflex.

[near egret]

I DONT USE THAT OR HAVE EVER INSTALLED IT

ITS ALSO NOT INSTALLED RN, DID YOU MEAN NVIDIA CONTROL PANNEL

[loud moss]

no

nvidida reflex

in your settings

fix your caps

[near egret]

HUH

[near egret]

I MEANT HUH TO FIX MY CAPS LOL, THANKS FOR THE HELP

[slim spruce]

[random kelp]

There´s no way BSG would release a patch on a sunday right? my internet is back to normal (meaning it´s stable) but i still get random disconnects
so now it has to be some issue with BSG servers?

[pliant hinge]

Need help, idk what bug it is, but my game is out of sync/almost unplayable. I'm getting bad timestamps in hideout, time mismatches in raid. I die every 3-4th raid to random errors (pictured below) and timestamps have made my hideout unusable. Me and my friends check our timers, for some reason my raid time is 2-3 minutes less than theirs. I've tried relaunching, clearing cashes, verifying integrity, I even deleted and downloaded the game, but nothing has worked. Any idea how to fix this or is my account basically cursed/dead?

[slim spruce]

check your time on windows and re-sync it

[lilac moat]

i can download the game i just get this error when i try in the launcher and when i try to download it from the manual zip in the pinned messages it gives me an error half way through. Pls help

[slim spruce]

the zip in the pins does not use the launcher to download what do you mean?

[lilac moat]

i mean i get an error in the browser when i try to download the zip

[slim spruce]

What error?

[pliant hinge]

Didn't work unfortunately, it is synced, but the same hideout timestamp error

[slim spruce]

Did you resync it?

[pliant hinge]

Yes

[slim spruce]

Check time on your router

[lilac moat]

i closed the download so i dont know. I will try to download the zip again

if the error comes il send it here

[pliant hinge]

How do I check time on a router? This is some technical stuff I don't understand

[slim spruce]

you would have to look up how to get to the admin page of your router, usually at 192.168.1.1 or similar ips and there's a username and password

[pliant hinge]

I'm there, what am I supposed to look for?

[slim spruce]

look for the time settings

[pliant hinge]

It is the same as my current

[slim spruce]

I am not sure then.

submit a bug report in the launcher

[velvet timber]

Is it bad to have tarkov downloaded on the D drive instead of the C drive?

[slim spruce]

Is D an ssd?

[velvet timber]

no, my map loading/loading loot time doubled after changing from C to D so I was wondering if it was bc of that or something else

[slim spruce]

Most likely yes.

Put tarkov on an ssd

[velvet timber]

lol now I gotta suffer through another hour long tarkov download and optimization

[slim spruce]

You can copy paste the game folder

And then use the "set the path" option in the launcher to the new folder

[pliant hinge]

The router time is, I think, 1 minute behind. Is this the main cause?

[slim spruce]

It's possible yes.

[velvet timber]

tysm. I did a tarkov fps boost optimization vid from a Sherpa and some of the stuff made the game unplayable. Ig I might've messed it up. U just saved me so much time tho. I am looking into ssd and more ram too

[thin skiff]

3060ti, 5600x, 16gb ddr4 cl17-3600mhz oc

CANNOT RUN STREETS??

[velvet timber]

would I not want to move the game folder instead of copy and pasting?

[slim spruce]

copy paste is quicker

then delete the other folder

[velvet timber]

thanks

[random kelp]

16 gb not enough for streets in it´s current state

i reached easily 30 gb on streets

[pliant hinge]

https://tenor.com/view/cheering-gif-22365372

[slim spruce]

@quick falcon to use mod mail your dms to server members must be open

[faint light]

Every time I go on streets I load in and have a server disconnect after 3-5 seconds is there any known fixes for this

I see threads online but their fixes arent working

[vapid plank]

Its server based

[faint light]

Should I select a different server? Im on NA and the guys I play with use the same servers I do without issue

[vapid plank]

Try selecting different ones or use auto, but theres a good chance even that won't work. Games not in the best state rn

[next schooner]

where is the mod mail cant find it

[strong lark]

Audio in this game so shite

[slim spruce]

#discord-mod-mail

[weary skiff]

why cant i buy the game with the same paypal account for my brother? it keeps getting istantly refunded

[slim spruce]

Yes you can. For help with purchasing contact xsolla.

https://help.xsolla.com/i-cant-make-a-payment

[velvet timber]

Just went from 3 minute map loading to 25 seconds on lighthouse after I switched drives. ty

[slim spruce]

[lament garnet]

is there a system out of game where i can report cheaters?

[slim spruce]

No. You can only report them ingame on the death screen.

[lament garnet]

damn ok thanks anyways

[static walrus]

which skill gives enchants to armors? and at what level does it starts?

[midnight knot]

anyone know how to fix user action error when downloading

[slim spruce]

What error exactly?

[midnight knot]

User Action Required -- Unable to download the file
Failed to download "/client/live/distribs/0.13.0.2.21703_a6508cc1-675e-47cc-bbcd-197beb181074/Client.0.13.0.2.21703.zip"

[slim spruce]

Reboot and try again. If still not see the pins for a manual install.

[tropic yacht]

is anyone able to help with this verification e-mail nonesense?! I can't even download the launcher without this e-mail.

[slim spruce]

https://prod.escapefromtarkov.com/launcher/download
for the launcher

[tropic yacht]

now what if this will not send the verification e-mail as well?

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/431

[long widget]

why has my account been permanently blocked?

[steady cosmos]

thats a ban msg

[long widget]

bruh, i just came back from not playing for months. was i hacked?

[red zephyr]

Why does it give me the option for AMD when I have a Nvidia card ? Some plz help

[steady cosmos]

because AMD FSR is supported by both AMD and Nvidia cards

[red zephyr]

How can I get DLSS back. I had to reslot my gpu not to long ago and now I can use it

[steady cosmos]

hold on what the fuck is that aspect ratio

[red zephyr]

its windowed rn ive been trying to get this shit working

@steady cosmos is FSR like DLSS?

[steady cosmos]

same concept

[elder bobcat]

Can anyone suggest any upgrades for better fps?

[red zephyr]

You think ill be fine running it in the FSR mode instead of DLSS ?

[steady cosmos]

usually CPU/RAM are the biggest culprits. what are your currect specs?

[frozen pawn]

that res and aspect ratio brings me physical pain

[elder bobcat]

I have i9-9900K with 64g of ram

[lilac moat]

iv been trying to install tarkov but i keep getting this error. i even tried reinstaling my windows

[steady cosmos]

i personally wouldnt run dlss at all below 2k, try FSR and see if its worth it

[steady cosmos]

graphics/storage drive?

[slim spruce]

use the manual install in the pins of this channel

[elder bobcat]

2080 and I keep it on SSD

[lilac moat]

allready tried it and it gives me the same error in the browser

[slim spruce]

What does it say in the browser?

[lilac moat]

cant download 0.13.0.2.21703

[slim spruce]

What does the error look like?

[steady cosmos]

are you getting poor performance already, or do you just want to go overkill? cause to me that should run the game more than well

though im not an expert on intel processors

[elder bobcat]

Oh yeah it runs really well on all maps, I would just like to get above 45-50fps on streets

[lilac moat]

its just red text and it says it cant download a file called "/client/live/districts/0.13.0.2.21703

[steady cosmos]

i mean thats just streets being shit

[lilac moat]

its the same file in the browser and in the launcher

[steady cosmos]

the people that run streets well either have way overkill PCs, or are just lucky

[elder bobcat]

oh okay thank you

[slim spruce]

You are using an internet browser right?

Not the launcher?

[lilac moat]

yea

[slim spruce]

Show me the error please

[elder bobcat]

This is my first wipe so I had to upgrade my ram from 16-64 cause it kept crashing everytime id load into a map

[lilac moat]

i have to try and redownload it first might take a few min

i started the download will msg again when it fails

[copper coral]

for some reason some games i get 80+fps and others i get like 30-40 with spikes midgame that go up to 80 and then back down seconds later :p

[thorny hare]

Is there a way to get rid of the rubber banding on Streets

[frozen pawn]

make sure your steam or other launchers aren't updating games

[thorny hare]

Not having that at all. Streets is the only map that does this...

[frozen pawn]

idk then, haven't played any more than 15 raids this wipe lmao

[midnight knot]

ive had the same problem been trying to download it for like 5 hours over the past 3 days

[lilac moat]

hmm im currentley trying the zip

[midnight knot]

same

[lilac moat]

but it just went from like 10 gigs back 2 zero

[midnight knot]

did u get network error

[lilac moat]

its messed up

[lilac moat]

i havent gotten it yet

[midnight knot]

can u hit resume or did it completely fail

[lilac moat]

it just restarted it self. so il se what id does

[midnight knot]

i just have to pause and resum it every minute bc it fucks up

i dont understand why a game is this hard to download

[lilac moat]

ik its so annoying

[vapid plank]

Are the connection issues still present or are the servers any better

[woeful cobalt]

anyone having issues with the task "The Setup"? Im using the correct gear but scav kills are not counting towards the quest.

[steady cosmos]

because it specifies PMC kills...

[woeful cobalt]

oh my lol

[woeful cobalt]

thank you bean

[steady cosmos]

np bud

[lilac moat]

@midnight knot @slim spruce i think i found a fix for the game not downloading i had to disable my ipv6

[midnight knot]

idk i got it tho

[strange spindle]

doing night time streets. hmu

[night heath]

anyone know wtf is up with this

[vivid briar]

pls some ones respond me how can i fix the server connection lost error problem i can't play the game for weeks

[slim spruce]

You need to contact xsolla support as they handle all our billing

https://help.xsolla.com/i-cant-make-a-payment

@quick falcon to use mod mail please open your dms to server members

[small inlet]

https://cdn.discordapp.com/attachments/521620581326520331/1069072849018556466/image.png https://cdn.discordapp.com/attachments/521620581326520331/1069072849580589166/image.png
Having really bad fps without faceshields on all maps, even labs, no prior issues and cant find alot of info, should i reboot my pc/clear tarkovs cache?

[indigo latch]

Hey anyone think they can help me with this bug thats happened to me on reserve. I load in and my teammate s invisible but hes there. Any noise he makes its silent and the first time this happened we were getting shot and no noise was happening. Im pretty new to tarkov and it was fine before. Its been the only time ive run reserve the past few times

[small inlet]

relogging fixes it, known issue since last wipe

[indigo latch]

bro what

last wipe and it aint fixed? L admins (joke)

[fresh depot]

i cant log into my new account it keeps locking me out for an hour. i changed the password and entered it and it locked me out for another hour

[slim spruce]

Make sure caps lock is not on and that everything is correct.

[fresh depot]

i had, i was trying to make a new account for a hardcore but i cant even log into my main now

[jolly lintel]

there is a bug where u play with a friend or just in a raid in general and be invinsible and i cant die or take damage from my teamate but other players can see me too so idk whats happening but this bug is not good

[jovial briar]

is anyone aware of a fix for not being able to receive verification emails? I can receive password reset emails from [e-mail] so its not the address being blocked. the message is not going to spam.

[floral aurora]

is the invisible bug being worked on

[stark stone]

was just team killed is this where i posted the video proof?

[jovial briar]

i am trying to figure this out as well

[slim spruce]

#discord-mod-mail

[arctic idol]

how do I get permission to type in #❌〡community-servers

[slim spruce]

see the pins in that channel.

[versed rose]

Yeah im getting invisible teammate bugs rn

[small inlet]

issue resolved, did some changes inside nvidia

[gloomy ivy]

if it says "Game Aborted" every time I try to reconnect, is it safe to disconnect the raid from main menu? or will I lose my kit? Loaded into a raid with GP-25 and it decided to give me "game aborted" and I cant reconnect.

[slim spruce]

verify game files in the launcher. top right on your name

[gloomy ivy]

verify game files to load into a raid I already connected to?

[slim spruce]

close the game and do this and then try to reconnect

[gloomy ivy]

and if that doesnt work, is it safe for me to "disconnect" and not lose my kit? or am I going to lose it all? seeing as how I never even got into the raid in the first place

[twin oar]

keep getting game aborted when i start loading into a game,

[gloomy ivy]

same ^

[gloomy ivy]

alright. I verified my game files and loaded the game back up, dont need to reconnect and I have everything. @twin oar try it too.

[twin oar]

aite thanks

still getting game aborted, anyone know a fix?

[solemn turret]

Was the rangefinder from Jaeger updated? How do I use this thing? The distance isn't showing in the usual spot when I use it

[slim spruce]

drop it and pick it back up

[robust bronze]

Why does my gpu like shut itself down when I ready and start loading?

The fans kick in really loud as well

[twin oar]

do you know a fix for the game aborted glitch?

[slim spruce]

verify game files in the launcher

[twin oar]

did that twice and still no luck

[slim spruce]

It's a server issue.

[strong lark]

Is bianural audio fixd?

[twin oar]

did verifying fix ur game

[proud frost]

i have an rtx 3060ti, r7 5700x, 32gb 3200mhz and 650W psu, when i play tarkov i can play for like a couple hours perfectly fine then after 2 or so my game will stutter and thanks to msi afterburner i can see that my gpu will drop its core clock from like 1900 to 300 or from 180v draw to 0 and stutter my whole game and freeze etc then come back for a small bit of time before freezing again, why is this. and no its not overclocked and it doesnt over heat it barely gets to 70

[gloomy ivy]

yes

[proud frost]

someone also asked if it was my ram, i only come to around 24gb usage so no its not

i just dont know if this is a game issue or something with rtx cards etc or something ya know

[primal echo]

How do i report people for TKing after finding them in this Discord??

[slim spruce]

#discord-mod-mail

[lime lake]

anything frrom bsg about fixing the invisible people?

[slim spruce]

@hollow glacier to use modmail you must open dms to server members

[void kayak]

Does anyone know why it says the gym is locked for me? I have fully destroyed the wall and have all the tuff to craft the gym?

[pseudo dune]

any way to get someone banned quicker for having a severely racist name?

[slim spruce]

report the name

[pseudo dune]

yeah. we have all seen how that goes unfortunately.

[molten yoke]

it says repairing the game more than one hour left

??? it doesnt repair

[slim spruce]

reinstall

[keen tundra]

how fix tarkov unity crashes

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/441

[keen tundra]

changed ram from
2x8 3600 cl16 to
2x16 3200 c16

problems only started after ram change

[slim spruce]

bios update

[molten yoke]

my face when 1 mb/s

[green thorn]

streets stuck on synchronizing with other players (100%) for 10 mins

[keen tundra]

like bios version update?

[slim spruce]

Update your bios

[graceful veldt]

task is bugged

any help

[left hedge]

Yes do it

[high loom]

Hey my gun no longer makes sound and i dont know why, only the bullet makes noise

[vivid briar]

Is any1 still having problems with the American servers on tarkov? Like when you try to get into a raid it just crashes

[high loom]

not me

that may be client side

[vivid briar]

Dam I’ve been crashing for some reason and when I go back to login it crashes again

[high loom]

crap that sucks, if you know your computer can handle it, then maybe reinstall the game entirelywhich also sucks

or the launcher

maybe you can just reinstall the launcher some how

[vivid briar]

Yea my comp can I never been having this issue

[high loom]

i think ive had this issue

[vivid briar]

Till 2 days ago. I can go into inv and do wtvr I want but once I go to raid I just crash no matter the map

Ima just delete both and reinstall

[high loom]

oh i thought u ment logging into the games launcher

[vivid briar]

Na I’m fine logging into the launcher and the game I can stay in the inventory but once I try to go into a raid I crash after like 3 mins

[slim spruce]

seen here for tips? https://www.escapefromtarkov.com/support/knowledge/441

[high loom]

damn, well good luck in your future raids

[vivid briar]

I did a couple of those but I’ll try the ones I haven’t. Thx

[left coral]

So my rig started having performance issues last wipe now it’s about unplayable any tips to try and get more gpu usage ?

Anyone know a way or is tarkov unplayable on low end systems

[tender nebula]

i need help from a mod

[normal briar]

how do we report team killers

[left coral]

#discord-mod-mail I think

[fair owl]

the game is cpu and ram bound

trying overclocking ram and cpu if u can gpu doesnt matter that much

[left coral]

My gpu usage is 50%

I got a 1650 so it’s not to good at 50%

[left coral]

Il try to overclock it probably will help a little

[fair owl]

i have a 2070 it doesnt get passed 20% the game uses cpu and ram

[left coral]

Is 3200 mhz ram good enough 16 gb btw

[fair owl]

ye thats decent

u have intel or amd cpu

[left coral]

My cpu is not good for tarkov it cause bottle necks

[left coral]

Amd Ryzen 3 2200g low end cpu

[fair owl]

ye same i only get up to 90 and 50 to 60 on streets/lighthouse but overclocking ram from bios helped a little and clearing cache and deleting logs

[left coral]

alright il make sure to test this out haven’t played for most of last and this wipe because performance issues hopefully this will help

[fair owl]

https://www.youtube.com/watch?v=_htu-eTRf0M check this for more info

[left coral]

Il watch this

[cinder escarp]

hey i crash in raid like once ever three raids but only this wipe, I can't find anything on this is there a specific reason?

[vivid briar]

I have the loot loading error

It takes a long time to load in and just before I load in my game freezes or I get a disconnect message The only thing that has worked is reinstalling windows It only worked for two weeks before it started acting up again Any idea

My specs are:

And ryzen 5500
Gtx 1650
16gb ddr4 3200mhz
Gigabyte d550 I forgot which exact one

[eager trellis]

Hello guys, just joined the Discord.

I cant reinstall the game since some days, it bugged at patching, so i had to completely reinstall the launcher, which turned out to have harder bugs now.

[woeful stirrup]

@mellow tundra

[short geyser]

how to fix

[versed tide]

anyone knows how to fix this . it HAPPENES EVERY FUCKING RAID and its becoming so annoying im thinking of uninstalling the game

[molten yoke]

why is my game not working i reinstalled it and stuff but it doesnt install properly

[bitter trench]

been getting that, and super long wait times on scav queues. Are you playing oceanic?

[vivid briar]

same

[vivid briar]

same

[pseudo falcon]

Why game buggy, my first friend did find me and sent me a friend req, but my other friend can't add me and i can't add him what is this game

[vital python]

5th time in a row its done this cant even get into a raid

[bitter trench]

yep, constant for me, if the raid goes on long enough i have 2 or 3 drops.

[wooden bramble]

same here

the mod said that ds light could be the problem and that you have to call your isp and ask them to switch you back to dual stack

the weird thing is i did not have these problems until last week

[rain jungle]

my game is not clear when i'm scope with fsr 2.1 Are there any particular settings to apply?

[loud moss]

not clear in what way? what resolution?

[rain jungle]

1440P

wait im screen maibe is better

ghosting on textures and slightly blurry

[loud moss]

thats just how fsr is. dlss works much better as it utilises rtx card technology

[rain jungle]

probably

[pliant hinge]

Need quick help cant open crate as scav, unfixable or should I just try finding some pixel perfect spot?

[loud moss]

alt f4

[pseudo falcon]

@everyone ANYONE HELP!?

[pliant hinge]

Is that your way of saying no fix?

[mossy cloud]

can anyone help me with this new error cant load the game. quick note this is the funniest bug note I've gotten.

[loud moss]

thats my way of saying alt f4 and reconnect.

[odd oriole]

When you install the game, the launcher downloads a package, where is that package located?

[shell mirage]

Yo just tried to reinstall because of the "Object referance not set to an instance of an object" error before i can even get to the character screen, does anyone know how TF to fix this like its pissing me off

[mossy cloud]

i also have the same issue man just kept reloading the game and i got in

[shell mirage]

i keep trying but idk whats going on i tried re-installing and same issue its been fine until today

[mossy cloud]

@shell mirage yeah its a server side issue right now from what im seeing since multiple people have this issue

[shell mirage]

okay noted

[wooden bramble]

welp fixed my server disconnects by getting my friends vpn service XD

[shell mirage]

but now the PING is stupid high when it shouldnt be wtf

with 10% packet loss

[mossy cloud]

@shell mirage do you play in Asia server?

[shell mirage]

Yeah i have to for now but not its doing the loading issue again

[mossy cloud]

@shell mirage yeah im having same issue tried swapping my vpn and its working for me either

[odd oriole]

When you install the game, the launcher downloads a package, where is that package located?

[shell mirage]

i literally have no idea, or even how to find that

[lean thicket]

so?

[shell mirage]

i read something about deleting Null in the shared INI folder

[mossy cloud]

@shell mirage i also saw that and i cant find the file

[tired monolith]

do u guys have a problem of not being able to see your teammates?

[shell mirage]

Idk what that does and its command shit i dont want to screw up my PC or game completely, and @tired monolith yes

[versed nest]

third time ive died to this glitch in last 24 hours

[tired monolith]

new updates even worse bugs i guess

[mossy cloud]

pretty sue that was just server lag

[shell mirage]

is that when you get shot and die randomly forever after the fight, if not hacks lol

[versed nest]

invis players. cant see them and make no noise

[tired monolith]

yeah

[versed nest]

games bad atm

[tired monolith]

no matter how much i love this game,it's at its worst rn

[shell mirage]

this issue w loading is pissing me off

no tweets from BSG or anything on any of the issues going on

[versed nest]

surely they fix this asap tho. making it completly unplayable

[shell mirage]

hopefully

[versed nest]

had invis killa today aswell

[mossy cloud]

@shell mirage same man its gotta be the worst i rather die to desync than having to wait after the fact 20min to load up menu traders not loading flea not loading cant see my friends.

[wooden plover]

tarkov slow for yall? object reference error and overall slow interface stuff/load times

[mossy cloud]

yea

[shell mirage]

its so bad rn

[mossy cloud]

report the bug on in game launcher and hopefully they send a tweet soon

[hasty oracle]

Key to the Tower quest item not spawning. Radio transmitter body. Any suggestions?

[jovial briar]

I am unable to receive authentication emails to my main email but they go to my backup just fine. Is there a way to use the backup to get into the launcher?

[nimble sorrel]

my friend cant even download the game

install just flashes, anyone know a fix?

[wheat oracle]

hey, is there a fix to an instant "server connection lost" when finding a game? please respond

[twin oar]

i have this issue too

[cinder lynx]

Im new to the game, still level 5, should I sell this stuff to traders or do I wait to get the Flea Market ?

[wooden bramble]

do you have a list of stuff that you need for quests etc?

[cinder lynx]

havent checked quests yet

[plain crystal]

I get a blackscreen everytime I select fullscreen, help.

[wooden bramble]

if yes sell everything you dont need to traders because if you dont then you cant level them up to the next level

[wheat oracle]

hey, is there a fix to an instant "server connection lost" when finding a game? please respond

[wooden bramble]

for me my friend gave me his vpn acc. since then i have not dc/ed again

but im still testing, got it only about 3 hours ago