community-support

[robust scroll]

and it's annoying af

[slim spruce]

what makes you think the usb ports are 2.0 and not 3.0?

[robust scroll]

the cable and port I'm using are both 3.0, however the computer won't work at 3.0

that's because usually the xHCR hand off setting (which is inside the BIOS) is disabled

[slim spruce]

What makes you think this exactly?

[robust scroll]

I'm usinv USBTreeViewer, here let me show you

[slim spruce]

I found this but there's only a program to control it and no firmware updates https://us.aoc.com/en-US/gaming/products/monitors/c24g1/downloads

[mild cloak]

it tells me this

[slim spruce]

No clue

[slim spruce]

No I mean what are you doing that can't be done on the USB port?

This would only effect speeds for data transfer and the speeds will tell you the usb revision.

[robust scroll]

I'm using VR

it's recommended in general that a 3.0 cable is used if you want to play PCVR, it's nothing serious but it's def a step up

[slim spruce]

I do not understand the problem

[robust scroll]

ok hold on

[mild cloak]

What should i do then?

[robust scroll]

here

[slim spruce]

You said the problem was solved at lower resolution?

[mild cloak]

Yes

[robust scroll]

here you can see that the computer is treating the connection as a 2.0 connection instead of 3.0

the device I'm using is able to use super speed connection (3.0) however it won't

[slim spruce]

You can't just magically turn a usb 2 port to be 3.0

If it supports 3.0 it will by default

[robust scroll]

it isn't a 2 port, that's the problem

[slim spruce]

What is the laptop model?

[robust scroll]

colorful

the manufacturer itself says that it's a 3.0 port

[slim spruce]

laptop model?

[robust scroll]

hold on i can just give you the item from their store

[slim spruce]

go to start > msinfo > look for system model

[robust scroll]

system model is X15 TA

[slim spruce]

I am having trouble finding hp's website for it

[robust scroll]

https://en.colorful.cn/product_show.aspx?mid=158&id=1

this is the exact one I'm using atm

btw just so yk I am plugging it in the 3.2 gen 1 USB port, and I already tried the Type-C but no dice

[slim spruce]

This looks very sketchy. I would be surprised if any of those ports are more than 2.0

[robust scroll]

what makes you think that?

[slim spruce]

Never heard of the brand, and it's from china.

[robust scroll]

it's a pretty good laptop imo, i just can't access the BIOS settings I'm looking for

[robust scroll]

good point, yeah. pretty cheap though

[slim spruce]

If you can't find any options you need in the bios you are out of luck because it's a proprietary motherboard.

HP motherboards are known to be feature-less.

[mild cloak]

Do i have to play on lower resolution or is there any other way?

[slim spruce]

If that fixes it it's a hardware problem with the monitor.

[robust scroll]

well is there another way I can make my 3.0 ports work correctly? outside of BIOS?

[slim spruce]

You could try chroma subsampling to 4:2:0 in the nvidia control panel if it's a bandwidth issue.

[mild cloak]

the monitor only came with 2/3 cables

could that be why?

[slim spruce]

If you're on HDMI try display port

[slim spruce]

What is not working correctly? I really don't get it.

What is telling you this?

You get an error from your software saying use usb3 or something?

[robust scroll]

nah no

[mild cloak]

i only have a hdmi and a power cable

[robust scroll]

here let me show u

[mild cloak]

my other monitor only has a display port and a power cable

and it glitches too

[robust scroll]

this is the usb 3 cable btw

[slim spruce]

The usb cable doesn't matter, you need a usb 3 port

[robust scroll]

it is a usb3 port

[slim spruce]

If it says it's not, it is probably not.

The laptop manufacturer may have cheaped out on you.

[mild cloak]

How do i fix it?

[slim spruce]

Have you tried ignoring the test there if that is the problem?

And just play?

[robust scroll]

i did

it stutters like hell

and in a good day it's just blurry

to say the least it's not exactly comfortable

that's why i'm just tryna fix this shit up cuz i just wanna enjoy myself

[slim spruce]

Disable random settings on the monitor itself

variable refresh rate, freesync, vsync

[mild cloak]

on the monitor menu?

[slim spruce]

You may need to contact support for your laptop as there's not much you can do.

[slim spruce]

Yes

[mild cloak]

i have already done that

[robust scroll]

you might be right, i just wanted to see if there's an option or some sort of legacy BIOS i could get access to but yeah....

[slim spruce]

It may be something you can't fix if you disabled vsync/freesync in windows as well.

[mild cloak]

Aoc says its because i need to use the max refresh rate my monitor is capable of at the resolution

[slim spruce]

Also try lowering sharpening in tarkov

disable post fx

[mild cloak]

me?

[robust scroll]

thanks for the help and making me realize to watch out when I buy computers and laptops

[slim spruce]

yes

[robust scroll]

i hope you have a great remaining christmas

[slim spruce]

get a usb device and see how fast the transfer is out of the usb 3 ports

if it's like 30MB or higher per second it's usb 3.0

[mild cloak]

Doesnt work either

[slim spruce]

The monitor may be the cause then. There might not be a fix.

[mild cloak]

Also on Nvidia control panel am i supposed use the resolution with the (native) next to it?

[slim spruce]

the native resolution is the resolution the screen was made for

[mild cloak]

oh damn

[slim spruce]

So yeah

[mild cloak]

i think thats why it doesnt work

nope

[runic forge]

It says my email does not exists, as if you somehow deleted it? I have played this game just a few months back. Been over 2 weeks since I mailed you about it and have heard nothing.

Can someone handle this??

[slim spruce]

If you are sure it's correct email [e-mail] about this.

[runic forge]

Are you joking? I have waited over three weeks, I have already emailed them 3 weeks ago.

[slim spruce]

Please make a ticket in #discord-mod-mail

[runic forge]

Why so many steps only to have my account which I rightfully paid money for?... This should even be an issue..

[slim spruce]

I don't know exactly. Please make a ticket there and I'll escalate it.

[dreamy estuary]

This game looks incredibly fun and like my type of game, but my parents limit me to 1 hour a day of video games Monday-Friday and 3 hours a day Saturday and Sunday. Total of 11 hours a week. Will I be able to manage with this amount of time? Probably less because I don't want to only play tarkov.

Oh didn't know this was a technical issue chat

[slim spruce]

You can have fun with that time, sure.

[dreamy estuary]

Sorry

[loud moss]

sure. but it will make progress slightly harder with raid length and the possibility of dying with no progress. what are your specs?

[sweet wedge]

bruh i been trying to receive a verification code from eft i cant even access my account on the main page to re download the launcher does anyone know how to fix it

[slim spruce]

https://prod.escapefromtarkov.com/launcher/download See if this works

The launcher may work still, those emails

Otherwise try another browser

[sweet wedge]

i tried it says virus scan failed

[rose kiln]

I just bought tarkov twice

[sweet wedge]

i was thinking about doing that

[sweet wedge]

but i created another account and still dont get the code for the new account

the problem its just i dont recieve the mail what so ever

[slim spruce]

You will need to contact [e-mail] or on the website if you can, about this.

[terse gazelle]

Can I get help with an account issue?

[slim spruce]

Like what?

[terse gazelle]

I paid with bybit, no conformation email or anything??

[slim spruce]

You would have to ask xsolla as they handle all payment for the game. But on the other hand check spam folder.

[terse gazelle]

how do i talk with asolla?

[slim spruce]

https://help.xsolla.com/i-cant-make-a-payment

[chilly hare]

help me please

[slim spruce]

see if the dns change I sent earlier helps

[chilly hare]

it worked thanks

[slim spruce]

[vivid briar]

if you find a fix for no verification emails please lmk. ive been trying to get them for 6+ hours. Im convinced im going to need to repurchase

[dreamy estuary]

Ryzen 7 3700x, RX 6700 XT 12gb, 16gb 3600 ram

[slim spruce]

You need to email support

or use a ticket on the website

[loud moss]

got an ssd?

[vivid briar]

i have done...i have to say though they arent the most competant support team. Also worried that i may not receive an email from them if they do reply

[slim spruce]

They reply within a couple business days all the time.

[vivid briar]

hopefully i will get a reply...they should be active with the current sales and wipe ig

opening a support ticket ^^

[sweet wedge]

i been trying for the past week

[slim spruce]

You must be signed in first

If you can't you must use the email

[dreamy estuary]

Yes, 2 1tb ssds

[loud moss]

then you'll be fine

[glass linden]

Is there anyway I could play 1920x1440 in windowed?

[dreamy estuary]

Yeah I looked it up and my specs at 1440p ultra gets around 80 fps. I personally notice no difference between 60 and 144

[loud moss]

thats up to your monitor refresh rate

I cant play below 75 anymore personally, i play on a 240hz display but anything above 75 is acceptable to me

[dreamy estuary]

I have 144hz

I'm fine with 60

[vivid briar]

After I purchase my game with amazon pay, it said failed for some reason, however, My money is gone and I didn’t receive the game too

[slim spruce]

contact xsolla as they handle the payments for the game https://help.xsolla.com/you-charged-me-but-i-didnt-get-my-purchase

[vivid briar]

I’m not exactly sure what dies they mean by the transaction number

I received a emile by amazon it said the order is completed but I couldn’t find any 9 digit number

[slim spruce]

That should be in your email

In the xsolla email

If not please try a previous one if you have one.

[vivid briar]

It is the first time I use xsolla

And I didn’t receive any emile from it only one from amazon pay

[slim spruce]

You will need to contact them somehow, BSG can't help with this problem.

[vivid briar]

Ok, ty

[vivid briar]

how does the green flare work, exactly

because i'd like to use it. if i shoot it up, or around a bunch of scav's/bosses

pls let me know

[half aurora]

So I tried to upgrade to EOD it kept saying cancelled and still charged me multiple times? I didn't even get the upgrade either?

[dreamy estuary]

@half aurora

[high loom]

hey so im trying to install the game onto my ssd and i get this error

[slim spruce]

Make a new folder like EFT or something

You are trying to install it to no folder

[proven blaze]

bruh

I need some help here, I was trying to reinstall the game, and I deleted the game and go to the official website

[slim spruce]

[proven blaze]

And i realise i forgot what email do i use

[slim spruce]

try each

[proven blaze]

i tried

none of them exist

[slim spruce]

find bsg emails in one of your inboxes

[proven blaze]

yeah i did that too

i searched battlestate

but I remember my account's name tho

[slim spruce]

Support can't tell you an email address

[proven blaze]

oh no

[slim spruce]

You will have xsolla or battlestate emails somewhere

and that will be the right one

[summer swallow]

hi, is there someone who can help me, i want to buy the game but i get an error called 2001

[proven blaze]

Woah

Luckily i only deleted the game itself

launcher is still there

I opened the launcher and it still auto login for me

Also I got another question that, if you upgrade to edge of darkness edition from standard edition, will all your trader +2 reputation?

[proven blaze]

probably the payment that you're trying to use currently have some problem

I mean maybe the system got some problem and causing you cannot use that payment

[summer swallow]

nvm i payed it with paypal and i got it lets gooooooooo

[proven blaze]

niceeee let's goooo

[summer swallow]

ready to get sum D in the first 1000 hours

[proven blaze]

you can ask me any question if you need

[summer swallow]

ty ty

[proven blaze]

this is already my second wipe, i got tons of experience of the game

[summer swallow]

niceee

nvm i got other error

i cant install it on the local disk F

and i dont have any space on the ssd

[boreal bear]

I suggest to install this game on a SSD at least.
From the options you can change installation directory manually.

[summer swallow]

ty ty

[sterile mica]

anyone know why EFT just crashes my pc? I should fit the minimum requirements
I go to load into a raid and it just kills my pc
I can trade, go into hideout and walk around and access anything that's not a raid
I've tried to load into factory as a scav 4/5 times now and each time I get slightly closer to getting in. (As it loads slightly more, first time I got 18% then 50% then matching then to loading loot ect)

CPU - Intel Core i5-3570k 3.40hz
memory - 10GB
GPU - NVIDIA GeForce GTX 1060 6GB
^ specs

[proven blaze]

how many ram do you got

10G?

[sterile mica]

yeah

[proven blaze]

maybe you can try to load into raid again

don't bring anything

in case the game crash again

[sterile mica]

ill try pmc

[sterile mica]

didnt crash my pc, only the game

[coarse crater]

What map?

[sterile mica]

any

[sterile mica]

ive tried them all but gotten the furthest on factory

[coarse crater]

Post your graphics settings

[sterile mica]

very low pre set, will send settings in a sec

[coarse crater]

Turn off mip streaming and put textures of medium, see if that makes it any better

Also turn off automatic ram cleaner in the game tab if you haven't

[sterile mica]

will do thankyou

[sterile mica]

Crashed my PC at 60% loading loot

[coarse crater]

Damn

[sterile mica]

Apparently i loaded into the raid, I just booted and got the leaver warning

Still crashes my pc

It has also apparently just removed my PC background

[dim lake]

im trying to upgrade versions for 22.60 with a gift card but i keep getting the error code 1017 and i see no pay now option although it say i can use it to buy credit towards the purchase?

[quiet summit]

1017 is not enough fees

[dim lake]

the gift card balance is 25 tho

[median ruin]

They charge a lot more when you pay with a gift card as they need to deal with the associated fees themselves

Better to pay with a CC or debit

[dim lake]

cc?

[median ruin]

Credit card

[dim lake]

oh nvm

so like a pre paid visa work?

@median ruin @quiet summit thanks 🙂

[quiet summit]

Sure

If you have paypal, that's optimal

[dim lake]

ok thanks again

[median ruin]

Yer

[topaz tundra]

hi hiiii I have a quick question :0 When Im in my hideout my Desktop Window Manager hogs up to 30+% of my GPU (3060 Ti) which, in combination with streaming and having the game open ends up with my stream being incredibly low framerate meanwhile my game continues running fine. I've tried a variety of things that I will list here + my specs, any recommendations would be incredibly appreciated <3

• Turning off GPU Acceleration in Windows Graphics Settings
• Rolling NVidia Drivers back to 517.45 (DDU)
• Changing EFT to Fullscreen or Borderless
• Changing Desktop Window Manager to Normal Priority
• Turning off XBox Game bar
• Adjusting the appearance and performance and windows to prioritize performance
• Setting my GPU to Prefer Maximum Performance in the NVidia Control Panel

it is also not any malware :o both dwm.exe in my task manager actually goes back to System32 and Malwarebytes founds absolutely fuck all

[quiet summit]

Have you tried upping your stream priority on your TM?

[topaz tundra]

Yes :< I also tried running OBS as administrator as opposed to just running it regularly with no difference

[quiet summit]

What are your specifications?

[topaz tundra]

CPU: Ryzen 7 5800X3D
GPU: MSI Gaming Z Trio 3060 Ti LHR
RAM: G.Skill Trident Z Royal Silver 2x16GB 3600MHz CL19

Windows, Tarkov and OBS are also all running off of the same NVMe SSD

none of my components are overheating either since I saw some reddit comment saying that could cause it

Nothing is overclocked or undervolted either its all running stock

though yes D.O.C.P for my RAM is turned on in the BIOS and both my BIOS, Windows and now again my GPU drivers are all up to date

just adding this here

this was without OBS running as well

the highest it went was like 35% during my testing

[quiet summit]

You're not using Nvidia broadcast right

[topaz tundra]

quoi

[quiet summit]

Assuming that's yes, have you tried playing with the bitrate?

[topaz tundra]

thats what :o

Yeah Ive tried a variety of encoder settings and again, this issue is solely when Im in my hideout. I can run around on Lighthouse with 80-110FPS depending on where I am without any issue

[quiet summit]

Oh

' - '

[topaz tundra]

Yeah ;-;

I can give you a live preview if you want I can replicate this infinitely

[quiet summit]

Mmmm, I believe ya

Do you have auto ram cleaner enabled in your Tarkov settings?

[topaz tundra]

I do not but it shouldnt affect my GPU should it?

[quiet summit]

Well your GPu isn't hitting 100 or anything right lol

[topaz tundra]

% utilization?

OBS and the game combined go to like 50-70% but the Desktop Window Manager is usually between 20 and 30 so it unfortunately essentially does hit 99% utilization

[quiet summit]

Is your CPU usually kind of chilling?

[topaz tundra]

Yeah rarely goes beyond 70% while streaming and playing

[proven blaze]

guys i always lag when this icon show up

any solving method?

[quiet summit]

That's when you're lagging lol

Just notification.

[proven blaze]

bruh

but how

[topaz tundra]

poopoo internet one way or another

[quiet summit]

What are your output settings on OBS?

Careful not to screenshot anything you shouldn't lol

[topaz tundra]

been there done that Ive gotten into the habit of double checking 8)

[proven blaze]

poopoo internet i think nah

[topaz tundra]

Try different servers, possible packet loss, general occasional server fucky wuckiness etc. personally some days I encounter it a ton others not at all

[quiet summit]

Mmm, try x264 encoding as a test?

[topaz tundra]

oki

no change

like maybe a tiny bit better?

I cant tell its like "is this INSANELY shit or just PRETTY shit"

my question here is is this a windows is dogshit big surprise moment or is this a BSG needs to fix sumn with the hideout again moment

[quiet summit]

o-o was the the utilization while you were in hideout?

[topaz tundra]

yes ;_;

vs in my stash (ignore chrome being chrome)

loading into lighthouse rly quick gonna send a ss of that as well

vs in Lighthouse with a buttersmooth 90FPS in game and 0 issues with OBS

[quiet summit]

I'm not sure champ

I soggy

[topaz tundra]

WAHHH its okay im stumped too ;^;

Thank u for trying though <3

[loud moss]

im not too sure a bout this myself. the hideout is known to have issues, some people would have their gpu's fans being on full blast, among other things.

[topaz tundra]

Should I send it off as a bug report to BSG just in case this is something they have to fix?

[loud moss]

sure

[low mason]

my firend is trying to download the game but he ran out of storage space so he stops the download and starts it again but sudenly gets this message hwen he repairs it takes infinite time

[unique brook]

how do i fix items not showing like this?

[zealous sparrow]

anyone else having their connection to game servers blocked?

[unique brook]

no

[royal girder]

i cant use my pre sets sine 1 dollar event? i cant buy anything wen i press by parts it says its all locked?

[limber tulip]

Hello guys, I have a problem I want to play a bit of tarkov, but I sold my GPU so i am thinking to buy streaming service to play until I get new GPU, what service could provide it for me or is it worth to wait?

[royal girder]

"nvidia NOW" is what its called

use that

https://www.nvidia.com/en-us/geforce-now/

[limber tulip]

Nvidia doesn't have tarkov in

[royal girder]

oh damn didnt know that

[limber tulip]

Same

Already tested

[limber tulip]

I guess they can check by IP and password changing is it really you or not

[vivid briar]

i think i may of found a fix if your using an @gmail email account

[inland pendant]

How to get the TK heavy trooper protection?

[spring shore]

Anyone got maps of all the maps?

[quasi notch]

My game keeps hanging any time someone shoots, ive tried following the pinned post to 0 success, ive got pretty much everything turned off or on minimum, running a 3060ti and 32GB of ram so it shouldnt be a ram issue. Its costing me fights though and was happening at start of wipe, then an update went out and it seemed fixed for a time, but now its back again. Anyone any advice on how to fix it?

[rotund tiger]

ive installed the launcher evey time i click install on the game it wont install anyone know whats wrong

[cursive bloom]

This is more of a misc. question but can you submit more then 1 advertisement for the current contest?

[median ruin]

I'll ask for ya

I lied

"• The number of works from one author is unlimited" @cursive bloom

[median ruin]

What's it telling you?

[cursive bloom]

Cool, I also have to ask is the "every participant get an award" depended on how affiliated the ad is to the game? When I looked at some submissions online there was one with "tarkov good" on MS pain & that's pretty much it.

if you don't know the answer to that it's no biggy, just kinda feel like you gotta put some effort forth besides a shitpost

[median ruin]

I assume it has to be better than something that can be scribbled in 20 secs but I can't pass that off as 100%

[spark vessel]

not receiving verification code any fixs

[light nymph]

so i have weapons from my scav case that came back and i can't sell them to anyone. closed and reopened. is deleting them the only option you guys know of other than flea? has anyone else had that issue? fence won't even buy them.

[bitter arrow]

does anyone know what this means? I just uninstalled and reinstalled and it still doesn't work.

[daring oasis]

Hey people, whenver I try to scav run and I find a server, load all the loot and start the next section, awaiting session start my game crashes or my entire computer crashes, it only happens on scav runs. I do not get a blue screen, it just crashes, my monitors freeze sometimes with some red tearing on the screen or sometimes my game just closes and the bsg "your game crashed, would you like to report it?" appears.
My spec are i9-10900k, 2080, 32GB of ram 3200mhz.
This issue only happens with scav runs, I can go into a normal raid.
I reinstalled my game already. I did a windows memory checker and it didn't detect anything wrong. I hadn't played EFT since the previous wipe, the one that ended on june and this had never happened, my pc specs haven't changed.
To add more to this, I had my task manager opened and cpuid hwmonitor and the temps are not at all elevated. My cpu cores were all staying around the 50C when trying to load the scav run. My task manager said like 8gb or 9gb of RAM were being used by tarkov for an overall of close to 50%. My cpu usage was around 30%. My gpu around 30-40% as well.

[tawny stone]

Any way to help my vertical audio. (tried binural on-off) Maps like factory people can be on on staircase near office and theres no vertical accuracy.

[coarse crater]

staircases are fucked no matter what you do

[tawny stone]

les hope patch fixes that

thoguht it was me

[coarse crater]

they'll have to rework audio completely

its a fault of their weird system they made

[ruby socket]

any ideas as to why whenever i try to take a screenshot in-game, the game just completely freezes to the point where i can't even access task manager? i have to restart every time that happens (my computer)

[paper finch]

Anyone have an idea how i fix that glitch where youre stuck at Awaiting Session Start for minutes? I tried to AltF4 a bunch of times and still the same outcome, lost so much loot because i have this bug since i bought the game

[young sky]

anyone with same prob?

[paper finch]

Do you get stuck at Awaiting Session start before that?

[young sky]

i didnt see

[lethal steppe]

my verification code to get into my account won sent to my email, anyone got any ideas?

[somber sable]

How can I enable DLSS Max Performance? I have a capable graphics card.

[coarse crater]

you cant do performance on 1080p

[somber sable]

so i would have to go onto 2k res? theres no other way?

[slim spruce]

Are you on a VPN?

For what?

[slim spruce]

1440p and 4k are required for such options.

yse #discord-mod-mail

[scarlet pewter]

whens wipe?

[thick root]

hello , I have a question.
if the EfT Launcher doesnt send Authentication code, only the forum does.
how do I proceed to get into the launcher ?
can I resend a New Code over the Forum and use that on the Launcher ?

[slim spruce]

See here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[next stirrup]

Apologies for the ping @ornate eagle but was it you that DM'd me on reddit about 2 hours ago, or was it an impersonator? they had the same user as you and an old account so I assumed it's you!

[ornate eagle]

was me

[next stirrup]

OK cool, I just had a panic that I'd sent my email to some randomer

I appreciate you taking the time to reach out, someone raised a valid point that I'm not receiving any promotional mail either

happy 1 year+ anniversary of not recieving email verification codes 😂

[slim spruce]

You never got a reply to your email?

[next stirrup]

nah haha I made a reddit post today which got some traction and appl3z0r reached out to me so there's light at the end of the tunnel!

117 upvotes rn so fingers crossed! I appreciate the help you gave last year as well, I remember your namme

[slim spruce]

Good to hear. Sorry about the wait. Contacting us here would have been an option too.

[next stirrup]

It's OK! The reddit responses were helpful for a change haha

1. Someone pointed out that the 'Confirmation code has been sent to your email' message confirms that my email is still attached to the account (so it's not been stolen)
2. I've not recieved any promotional emails in a year as well so it's not just limited to my account confirmation codes

Just gotta wait a teeny bit longer, I've emailed support a dozen times but for all I know their responses are being blocked as well 😂

but I've checked every single possible filter ever and nothing is enabled, so I'll try contact them from a completely fresh email if nothing is resolved today

[spark vessel]

happy 2 years of not receiving verification email 🙂

[next stirrup]

haha I just refuse to spend another £72 on EOD cause I can't afford it

so I just haven't played tarkov for 13 months because the problem is still a thing, hoping it can be resolved today

[royal meadow]

Wait we can contact here for Support regarding Tarkov Accounts?

[slim spruce]

No, only if emails don't get replied to for a long time. I can poke someone.

[royal meadow]

What are the chances you could poke someone for me? I'm in a bit of a tricky situation regarding my account.

[slim spruce]

Only if an email has not been replied to for a long time.

[royal meadow]

Well that's unfortunate for me I suppose lol

[hazy slate]

I bought eft with the discounts but I have a question, can I run it with a 1030 and a Ryzen 5 5600g?

16gb of ram

[loud moss]

unlikely to run very well.

[hazy slate]

Yes but like 60fps on a lower quality is it possible?

[loud moss]

id doubt it with a 1030

5600g is weaker aswell. has integrated graphics so the rest of the cpu is not as powerful

[slim spruce]

@wispy ravine to use mod mail please open your dms to server members

[hazy slate]

Okey thx however I'll try to play

[wispy ravine]

accident

[slim spruce]

Ok

[candid flume]

New Here having trouble logging into my tarkov account on a new computer it keeps saying it is sending a code to my email but it does not appear their i have checked it is the correct email and I have tried multiple times to get the code anyhelp.

[slim spruce]

Do you get the email to log on on the website?

[candid flume]

No

[slim spruce]

Please email [e-mail] about this

[candid flume]

Okay Thank you

[obsidian bronze]

No backup email or anything added to your account?

[next stirrup]

Hi mate, been having the same problem for 13 months. Sent a dozen emails. I've tried contacting them from a new email address today, do the same.

[slim spruce]

support has contacted you directly already

please wait

[next stirrup]

I know don't worry! Just advising him to contact with a new email address

Because apparently I just wasn't recieving BSG's responses

[obsidian bronze]

Adding a backup email btw would allow you to login to the website, and that way you’d be able to open a ticket if needed in future 🙂

[next stirrup]

is that a new feature? I didn't realise you could do that!

I'll do that first thing when I get my acc back

[candid flume]

I was able to download the game but now i am waiting for the next email confirimation which wont send now

[next stirrup]

@candid flume that's what I'd suggest though. Contact them on an email address seperate from the one that you are experiencing problems with.

Side-note, have you recieved any promotional emails from BSG in recent times?

[obsidian bronze]

Not sure how long it’s been out tbh

[next stirrup]

Someone asked me that, and I realised I haven't receieved any mail from BSG in a year not even promotional stuff like discounts - so using a different email will help!

[slim spruce]

which confirmation?

[candid flume]

The one for the launcher

[obsidian bronze]

Click “install”

Oh nvm I read it wrong

[candid flume]

I did that now its asking for email verification after i log in

[slim spruce]

You got the email to login on the website?

[candid flume]

Yeah now im waiting in the game for another email verification

[obsidian bronze]

By chance are you running the launcher as admin

[candid flume]

I do not know how to do that so I am guessing no

[obsidian bronze]

Right click the launcher go to properties > security

[candid flume]

No its not running as an administrator

[obsidian bronze]

Run it as administrator

[slim spruce]

see here for some other tips as if you get the one from the website it's not totally broke, but it still can be https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[ruby mirage]

Hello, guys

my captcha button wasn't visible

got 3 days lock

am I doomed?

[slim spruce]

Which captcha?

[ruby mirage]

when logging in to the launcher

[slim spruce]

What do you see exactly?

make sure there's no personal info

[slim spruce]

Can you log in on the website?

[ruby mirage]

yes

[slim spruce]

Change your pc's DNS server to 8.8.8.8 and secondary 8.8.4.4 and reboot and try again

[ruby mirage]

thanks, one sec

still the same error

I guess, I got 3 days block and nothing I can do

[slim spruce]

With this problem either your pc is blocking the connection or your ISP is, or somewhere in your network connection.

Usually that dns change fixes this.

At least if it's the ISP side.

You might need to wait a short while as the timer usually lowers itself differently.

[ruby mirage]

I guess the block itself preventing me to log in

the strange thing it is quite long

3 days quite a lot :D

[slim spruce]

Usually it goes away way sooner. Try back later with the dns change.

Someone this morning had it fixed with that.

[ruby mirage]

was that person already blocked?

[slim spruce]

Not that part, that is separate.

That can happen with no auth error.

[ruby mirage]

thanks, will try

[slim spruce]

@honest eagle First, create a restore point so you can undo any changes. (Start > type "create a restore point", choose that, click "create" and name it.)

To fix the TSL SSL error "Local problems on post" navigate to this registry key in the registry editor (start > registry editor):

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

[honest eagle]

Will try that now mate

[honest eagle]

worked a treat mate thank you

[slim spruce]

[brave pulsar]

I have a problem when I try to open the bsg launcher,' it tells me ''failed to enable high DPi support'' and then it tells me something about 'CefSharp.Core.Runtime.ddl'

i need help from someone please\

<@&551452465233657859>

[slim spruce]

open CMD as admin and run "sfc /scannow" no quotes

[brave pulsar]

where us tgat

[slim spruce]

Actually.

Ignore that and uninstall all C++ redistros you have installed and reboot

[brave pulsar]

homie can we hop in a call

[slim spruce]

Like these

[brave pulsar]

idk what im doing

[slim spruce]

Ok

[brave pulsar]

ohhhh

[slim spruce]

you got it?

[brave pulsar]

no

[slim spruce]

call me

[brave pulsar]

server vc?

[slim spruce]

private is fine

[brave pulsar]

how do i get to an admin

[slim spruce]

I am admin

[brave pulsar]

oh

how i call you

[slim spruce]

I called you

[open ferry]

Can anyone help me? I have had this visual glitch, ONLY WHEN TURNING, for a long time and done everything I can think of. Anyone else have this same issue? Any help is appreciated! https://youtu.be/n0EjjrVcAlY

[somber sable]

Thanks.

[open ferry]

screen darkens as I'm turning, is the sum of the problem. Most prominent after taking painkillers

[slim spruce]

sounds like a feature on the monitor itself about black equalizer or some other game feature

Try disabling those

It would be in the monitor firmware, not windows

[sterile mica]

Does anyone know why my PC crashes in loading loot? I can load the map fine but loading loot always crashes it

[glass linden]

Does anyone know if there is anyway I can play 1920x1440 on windowed for tarkov?

[modest vault]

Whens wipe

is it tmr or the day after tmr

[open ferry]

there is no date yet

[gloomy bridge]

anyone know if i should have nvidia reflex low latency turrrned to "on and boost" instead of "on" if ive got a 3600X and 3070?

[slim spruce]

@fluid ice please open dms to server members to use mod mail

[slim spruce]

@obsidian cave please open dms to server members to use mod mail

[obsidian cave]

sorry i accidentaly clicked that checkmark

[slim spruce]

Ok

[obsidian cave]

i have nothing to report

[silk matrix]

for the event right now what is a good armor to use I dont want to barter for anything

[tepid eagle]

Is it normal for your rep to be max for the trader but the standings being only lvl 1? It wont let me buy the parts for guns in the edit preset menu

[vernal prawn]

are they just wiping or do they announnced it 25 hours before?

[vernal prawn]

its a bug ig

[mint heart]

any help with a unity 2019 crash? can't open load into main menu at all

[slim spruce]

Verify integrity of game files in the launcher and also reinstall the graphics driver in the custom option with "clean installation" checked (nvidia) or check "factory reset" (amd).

[mint heart]

when are you refer to the graphics driver, are you referring to this?

or this?

[slim spruce]

Yes click the 3 dots at the top right to reinstall

Make sure you choose custom and check "clean installation"

[mint heart]

no good

any other fixes?

[slim spruce]

What do you see exactly?

Black screen and then crash?

[mint heart]

no black screen

crash then the error window

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[mint heart]

ok

i'll let you know how it goes

[earnest monolith]

dude every single fucking raid i have to check my god damn mother fucking integrity, and it is so fucking annoying

every raid i have to sit through this bullshit

@slim spruce im no longer on a hotspot and its the same bullshit.

[slim spruce]

Either an antivirus is deleting files or the drive is corrupted somehow

Or there is malware

Have you white listed the game and launcher folders in windows defender?

[earnest monolith]

yea its been white listed since i downloaded it

malware bytes shows a clean scan

[slim spruce]

check your drive it's on for errors

[earnest monolith]

will do

[slim spruce]

chkdsk and the error checking tool

[pastel pecan]

I'm attempting to buy tarkov with 2 giftcards, each individual gift card isn't enough to buy the game on it's own. is there any way to add credit to my account because right now it's only letting me do it at checkout

[mint heart]

after deleting graphics.ini, do i have to replace it in the folder?

[slim spruce]

Gift cards are worth less than their face value since Xsolla sells the gift card. Unfortunately there's not a way to do the credit.

[slim spruce]

No, just start the game and it's recreated.

[pastel pecan]

wait so what do i do with my gift card now....

i got one from another person, but it wasn't enough to buy the game due to the gift card not being worth it's face value

so i went out and got the remaining money on another gift card......

[slim spruce]

Return it or use it I guess. Not much else to do.

[pastel pecan]

ig i wasted $40 on a dicks sporting goods gift card fuck me

is selling accounts against the rules?

ig i could try and trade the gift card for an account directly right?

[slim spruce]

Yes it's against the TOS.

And is bannable.

[pastel pecan]

damn

ig i'll buy some fucking cleats or smth

[mint heart]

none of these three worked

should i keep doing them?

[slim spruce]

No once is fine

[mint heart]

hmm

i disabled XMP memory

would that help?

[slim spruce]

That help?

Maybe

It depends what is causing the crash, it could be memory related

Do you have 8gb of ram?

[spark vessel]

anyone got any fixs for not receiving verification codes i've tryed everything and nothing works

[mint heart]

i have 16gb

about 15 is available

[slim spruce]

tried things here? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[slim spruce]

Lowering ram speed to 2133 could be an option

[spark vessel]

ye

[slim spruce]

If you can use the website contact support about this, otherwise email [e-mail]

[mint heart]

@slim spruce can you see any issues here? this is what i got from event viewer

[slim spruce]

the dll is from the graphics driver

Try updating the driver or using an older one that worked

direct x 3d

[mint heart]

so i should do a clean reinstall for the geforce drivers and download directx 3d?

[slim spruce]

clean install the nvidia driver with "clean installation" checked

ignore the directx as it's included in the driver

In the nvidia installer it's under the "custom" install option

[mint heart]

i'll try that

no dice

still the unity 2019 stuff

[slim spruce]

what is your specs?

Other options are disabling fullscreen optimizations in the exe for the tarkov exe, not the launcher

in right click properties > compatibility

And another option is a full shut down and unplugging the power plug from the power supply for 30 seconds and holding the power button for 10 seconds to drain the psu.

And all windows updates won't hurt

[mint heart]

11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz
3070TI
16gb mem

[slim spruce]

Try the other things I sent

[mint heart]

what's the location for the .exe?

[slim spruce]

It would be where you installed it, by default in c:\battlestate games\eft

[mint heart]

got it

[fallen anchor]

i cant use a gift card to buy tarkov?

[slim spruce]

Some yes, but xsolla takes some money off so it needs to be a considerable amount more than you need to spend

[fallen anchor]

i have 50 dollars on it but right now tarkov is like 35 bucks

[slim spruce]

That gift card is worth 37.50 to them

[fallen anchor]

the game is 33.74 right now

[slim spruce]

Is it less than 37.50 with tax?

and other fees?

[fallen anchor]

35.06 with taxes

ohh nevermind

thats so dumb

it costs 40 bucks with a best buy gift card

dude they devalue the card then add a bunch of additional fees

[slim spruce]

You can buy some nice blu rays with the gift card though.

[fallen anchor]

1 air tag on the best buy store is $29

[whole salmon]

Idk if this is the right place to get help for but I have a whole bunch of gun presets that I never made or used since I got my workbench just 2 hours ago

Presets that include meta builds, gunsmith builds that I never reached

Im not concerned about security breaches or anything but Im curious to know why I have said builds in the preset menu

[obsidian bronze]

If you send a bug report in the launcher, explaining this, the devs can look into it / look into the files from the report

[whole salmon]

Ight sounds good thank you

[brazen path]

i was in a raid and randomly my monitor turned off now my screen looks like this

[green linden]

anyone know how to fix download speed? I usually get around 30 mb/s on steam and other things but I'm getting like 500 kb/s on bsg launcher

[violet haven]

anyone having trouble logging in to launcher? i even reset my password and it is still saying incorrect password? edit nevermind servers must have just been boinked im in now

[vivid briar]

everyone trying to download at once i bet

[vivid briar]

https://forum.escapefromtarkov.com/topic/153042-fix-for-slow-download-speed-within-tarkov-launch-my-solution/

or get the manual download link and get the software to make website downlaods faster

[olive spindle]

no bsg's luncher is horrile always lol. i wasent even able to install the game through the launcher last i tried had to get it throuigh google

[green linden]

didn't work I already tried that

[blissful beacon]

any help

[vivid briar]

thats an old one i think mad

[olive spindle]

hell yea from 1mbps to 3

[vivid briar]

best bet is to wait for mods to post manual download for us

[olive spindle]

nvm us 1

[blissful beacon]

wym

[rugged owl]

when I click on the update button the bar appears for half a second then it just goes back to the update button

[vivid briar]

is there a reason i cant stream in this discord anymore?

[slim spruce]

temporarily

[vivid briar]

ok,

[low lava]

How come tarkovs download speed is at 500kbs... when i know i can definitely download a ton faster than that

?

overloaded servers?

The power shell fix does not work for me.

[summer harbor]

unable to download file/failed to download

[unborn yoke]

is there a direct download link

[cyan bough]

Same thing comes up when i click retry ? Anyone else ?

[sour wave]

I can’t even log in keep getting error 206

[summer harbor]

i keep getting this too

[true carbon]

it stuck on this

[vivid briar]

it took about 5 mins for me

[true carbon]

ok ty

[vivid briar]

im stuck at 95% and it says 10 mins remaining lol

[summer harbor]

what servers are you on

[paper finch]

Oh my fucking god

i lost my first kit to infinity awaiting session start shit AGAIN

[summer harbor]

community support page with no support lol

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.13.0.0.21469_99a556f0-9259-4371-b4f9-e70579f6d84d/Client.0.13.0.0.21469.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

please be patient

[paper finch]

y

[slim spruce]

good things come to those that wait

[blissful beacon]

use a vpn it fixed my issue had the same one

[cyan bough]

i dont have vpn

[blissful beacon]

[paper finch]

Nah man i got kicked out "server connection lost" while i was at like 6 mins awaiting session start, didnt even give me the screen to reconnect

[green linden]

do I have to uninstall the current launcher?

[slim spruce]

no

[summer harbor]

the link doesn't work

[slim spruce]

works for me

I'm fresh downloading now

[vivid briar]

im in boys. streets runs at half my reserve fps

[green linden]

just extract it to the same path that tarkov is currently installed in?

[vivid briar]

streets running at a solid 38 fps on a 5700 xt rog

[summer harbor]

the link comes up blank

[valid marsh]

anyone else having an issue signing into the launcher? mines basically telling me that the launcher itself is still in 12.12

[tight ice]

What to do if the launcher won’t update the new patch? I have tried re-installing the launcher and run admin.

[olive spindle]

when i start that download it wont dowload it it juts apears at 0/21

[fierce glen]

Just updated the game

[paper finch]

Dude i swear im gonna get a stroke if i lose my second kit to that stupid shit now

[fierce glen]

anyone know how to fix it

[slim spruce]

run the launcher as admin

[green linden]

do I just extract it to the same path that tarkov is currently installed in?

[fierce glen]

Nah still doesnt work

[valid marsh]

anyone else getting this when trying to log into the launcher itself??

[slim spruce]

tls ssl error?

[low lava]

Nothing works to speed up my download... i dowload a 55gb game faster than a 4gb update...

[valid marsh]

ye

[valid marsh]

yeah whats that mean?

[slim spruce]

First, create a restore point so you can undo any changes. (Start > type "create a restore point", choose that, click "create" and name it.)

To fix the TSL SSL error "Local problems on post" navigate to this registry key in the registry editor (start > registry editor):

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

[sacred wedge]

any help?

[slim spruce]

Please try again later or see the pins

[sacred wedge]

okok

thx 👍

[valid marsh]

sessamy where do i need to go to do all that?

[jade ravine]

you know this is pretty stupid I do not pay for 1 gb/s internet to have the launcher use only 400 kb/s

[valid marsh]

launcher settings file i assume?

[slim spruce]

The registry editor in windows, but don't do it if you are unsure. I can help you.

[lethal barn]

what is this error

[unique sonnet]

im getting the same thing any fix?

[valid marsh]

ight im at the registry

[spark vessel]

i wish i could log in :/

[slim spruce]

follow the path and right click the entry on the right that has a 1 and make it a 0 and ok

But first make a restore point

[olive spindle]

even if you could you wouldent be ab le to install the gmae loll

[slim spruce]

That is to prevent problems

[shy locust]

this morning it signed me out then was not accepting my correct info. then when i went to reset my password it kept saying email not found, then after 6 tries it all the sudden magically accepts my email. shits bugged af

[quaint heron]

does anyone know how to help the 12kb/sec download speed?

[spark vessel]

i mean not being able to log in for 2 years is not great :/

[fierce glen]

how do i fix this

[paper finch]

Yup lost my second kit because of that garbage ass Infinity Awaiting session start

[olive spindle]

yea thats pretty not good

[quaint heron]

does anyone know how to help the 12kb/sec download speed?

[slim spruce]

start the launcher as admin

[fierce glen]

you told me that already it doesnt work

[slim spruce]

[hot locust]

Is it just me or did the new update screw up the sound?

It's breaking up and echoing all the time

[valid marsh]

where do i type "create a restore point" at i dont see a place to type that in

[quaint heron]

does anyone know how to help the 12kb/sec download speed?

[slim spruce]

start search box

[oak dew]

im getting this issue aswell and the link you sent to manually download doesnt lead to anything pls help

[valid marsh]

wanna join a call and ill just show you what im seeing?

[rose swallow]

Is anyone else having issues with installing the new update?

[slim spruce]

call me

[quaint heron]

does anyone know how to help the 12kb/sec download speed?

[rose swallow]

I have checked integrity of game files, checked for updates, restarted, redownloaded the launcher, ran as administrator with no luck

[limber lily]

do you guys know how to fix slow download speed

[quaint heron]

does anyone know how to help the 12kb/sec download speed?

[rose cargo]

why can we not stream in the discord anymore???

[quasi geyser]

the servers are fried are arent able to transmit the data at a fast speed

[slim spruce]

temporarily

[rose cargo]

whys that?

[shy locust]

its not letting me start the update. just does nothing when i click it, is anyone else having this issue?

[slim spruce]

too many people

[summer harbor]

i can't even download this update without getting an error every 10mbs

[rose swallow]

i am 🙂

[rose cargo]

ohh okay thanks

[oak dew]

so anyone else seeing this?

[rose cargo]

why are some people able to? is there a way to earn the ability to in the mean time?

[shy locust]

@rose swallowoof hopefully it will fix it swlf

[summer harbor]

yes

[sour wave]

I think i've been hacked is there anything I can do?

[rose swallow]

so frustrating

[slim spruce]

What is happening?

[quasi geyser]

yes got the same error and it made me restart the download

[shy locust]

@rose swallowit worked all the sudden

[median gyro]

My sound is all echoing anyone know what to do ?

[rose swallow]

Send me some luck my way 😂

[oak dew]

they legit have 1 guy helping people what is this man how are more people not on this

[floral estuary]

has wipe hit yet??????

anyone?

[sour wave]

I cant log into launcher or the website I've used the right information and double checked password Ive cleared caches for the launcher and changed dns servers I'm trying to login to the website and its saying my information is incorrect and forgot my password email isn't being sent

[shy locust]

@rose swallowclicked change servers then cancel out thats what i did and it worked lol

[rose swallow]

I will try that! thanks ❤️

[rain cedar]

This is community support. IE, support provided by community. We don't do official support through Discord.

[quasi geyser]

https://cdn.discordapp.com/attachments/521614489884295169/1057673093767770123/image.png

any idea what this is

[rain cedar]

Wait for a bit and try it later. Servers are under heavy load right now.

[rose swallow]

I have just had that after it not letting me click - Now asking me to repair my game files so hopefully same will happen to you

[summer harbor]

this has been sent in 5 times now and no one can seem to find a solution lol

[quaint heron]

@rain cedar servers are always garbage wipe day, u guys dont even try to solve the issue

u know this is coming every time

[halcyon shard]

Brazil servers have 200 ping does someone know why -

[verbal forge]

anyone tried new Amd thing? does it help

[oak dew]

well id love to make a ticket on your website but i dont want to wait 4 days to get help

[karmic kettle]

Can someone help me with error connecting to auth server?

[rain cedar]

There are no support staff on Discord. Only way to reach them is the website or launcher bug reporting.

[hot locust]

Is anyone else having severe audio issues when playing? Sound crackling, echoing etc.

[rain cedar]

Did you enable binaural audio?

[fierce glen]

https://cdn.discordapp.com/attachments/521614489884295169/1057671784188620820/image.png

[steel saffron]

Have been getting constant Server connection lost messages for the past week and was really hoping the update would fix whatever the issue has been but already losing my starting gear thanks to constant disconnects. Real bummer

[oak dew]

whats the response time like on a ticket right now

[torpid skiff]

Whats going on with the Sound? game plays every sound twice, and it is distorted

feels like echo'ing

[rain cedar]

Unsure currently. It depends on how much load the support is under which is usually the heaviest around wipe and patch

[rain cedar]

With binaural audio on or off?

[torpid skiff]

on

[rain cedar]

Did you restart?

[torpid skiff]

not yet

[fierce glen]

Can u help me with the error i sent earlier @rain cedar

[rain cedar]

You have to restart to enable binaural audio

[hot locust]

It was on by default. Disabling it solved the problem, thanks

[torpid skiff]

I didn't just enable it though, its enabled for the past 3 wipes now

but I guess I have to restart now?

[hot locust]

Yeah, disable and restart

[rain cedar]

Disbale it, restart, enable it again, restart

See if that fixes it

[torpid skiff]

I see, thanks

[rain cedar]

If not, please make a video showing the issue if possible

[rugged owl]

My audio is bugging out and there's this weird fuzzing noise and sometimes the audio plays multiple times

[rain cedar]

For those types of errors you will need to contact support through website or launcher

[fierce glen]

Ok

[next stirrup]

Try email support from a different email other than the one that you are using on your account. I emailed them every few weeks for thirteen months and didn't get a single reply, so they probably weren't reaching me. Emailed yesterday from a completely brand new, seperate email, and got a reply in 12 hours.

[rain cedar]

Disbale binaural audio, restart, enable it again, restart. See if that fixes it

If not, please make a video showing the issue if possible

[steel olive]

i have really good internet and my download is giving me .2 kb/sec please help

[next stirrup]

Imagine how many people are downloading the game rn, just be patient - nothing that can be done if your internet is stable.

[rain cedar]

It's not your internet, it's everyone downloading at the same time.

[next stirrup]

pov nikita rn https://i.kym-cdn.com/photos/images/newsfeed/001/827/427/b6c.gifv

[rose swallow]

😂 😂 😂 😂

[languid ocean]

anyone know a fix for this?

[fierce dagger]

quick question I went to reserve and I flipped the thing to turn on the power and nothing happened did they change it?

[hazy dagger]

ive been getting this since last wipe, im not even trying to load in the game, i cant even download the patch

[fierce dagger]

and then i ran all the way to the other breaker to get out at hermetic door and that didn't turn on either

[slim spruce]

Try installing to C:\program files (x86)\eft

[rain cedar]

Did you run launcher as admin?

[languid ocean]

Thank you trying that now

[hazy dagger]

attempting it right now

[rugged owl]

it's still happening, my audio starts making this popping sound when I load into a map

[rain cedar]

Hmm... Going to need a video of it and a bug report i'm afraid.

[rugged owl]

alright give me a sec

[hot locust]

Did you try keeping it disabled?

[hazy dagger]

i think its working, thank you so much for you assistance shiro!!

[rugged owl]

nope not yet

[dire meadow]

any fix for really slow download speeds?

[frosty cobalt]

Hey there, the 25% discount isn't applying when I try to buy the game. Any help?

[hushed sandal]

is it downloading REALLY SLow for anyone else?? only doing 183KB a Second when i have insanely fast download and upload spped?

[hot locust]

It worked for me, maybe it works for you

[rain cedar]

Are you in EU?

[dusty perch]

Is anyone else seeing the attached error when downloading

[rain cedar]

Server load is the issue, not your internet speed

[frosty cobalt]

yeah. the prices are in euros for both the payment and the discount on the page

[dire meadow]

what works?

[twin coral]

People can’t hear me in VOIP but everything is set up correctly

[hot locust]

Disabling binaural audio and a restart

[hushed sandal]

theirs no way to get thisd thing to download faster? at this rate it will take all day to download

[summer harbor]

deleted game app and launcher

[sacred wedge]

that depends on your internet lmao

[plain venture]

Anyone else having the game crash upon launch? Sometimes it crashes after selecting the language. I wasn't having this issue last patch.

[rain cedar]

Prices on store page are not VAT included. VAT is added during checkout, which for some countries is around the 23% mark. If you happen to be in one of these, it would visually appear like there's no discount but there is.

[summer harbor]

now i can't even install the game lol

[sacred wedge]

why did you delete it then

[frosty cobalt]

ok thanks

[hushed sandal]

@sacred wedge its not my internet lmao

[sacred wedge]

it has to be something

[thorn hatch]

anyone else having double audio feedback? every sound is played at least twice (restarting without binaural as we speak)

[hushed sandal]

i have a 900mb download speed and 150mb upload @sacred wedge even just ran speed test

[frosty cobalt]

the vat is 6 euros. so it's the discount not working

[hushed sandal]

and its downloading the game at 189kb a second....

[tranquil vine]

Idk, the audio is super weird right now and buggy. my friend lost all audio till he extracted for a good 10 minutes on reserve

[sacred wedge]

• servers are probably being overran by people trying to download stuff all at once

[hushed sandal]

ive played this game for years never had a patch downwload like this ever

[rain cedar]

What country are you in, and can you screenshot the xsolla page where it states the final price?

[sacred wedge]

it is what it is

i cant even download the patch it fails to atm, i'll just wait n download at another time

[crimson finch]

will the game work on

Rx 590 GPU
R 5 2600 CPU
and 8gb ram

i really like the game
I wanna play it at least at 60fps low

[thorn hatch]

disabling binaural works

havent tried enabling it again yet

[hazy dagger]

wait, now when i try to open the launcher it say this

[shell axle]

hell nah

[crimson finch]

mmm

[hazy dagger]

and when i click restart it says this

[summer harbor]

???

[oak dew]

guys for everyone thats having issues with this I figured it out since no one here wants to help. All you have to do is press retry over and over until everything finishes then you should be good to play

[shell axle]

how to fix low download speed on launcher

[sacred wedge]

oh?

[spark fiber]

hey im hoping someone here can help me. I bought the game syears ago in America but now the army has me living in germany and i try to log on and it wont let me because it says im in a different region then the game version i bought. i had to vpn to sign in but will get 200+ ping if i try to q on NA servers, is there a way to swap to eu somehow?

[sacred wedge]

does it give no errors after when launching the game?

[shell axle]

pay money

[oak dew]

i probably pressed retry 65 times and it eventually worked and im on now

[slim spruce]

You will need to upgrade to the Europe version on the website to use EU servers as launch.

[sacred wedge]

does it give no errors afterwards when launching the game?

[rain cedar]

For anyone having audio issues with binaural audio, as per the patch notes:

"The final adjustment of the positioning is available on Factory, Customs, Woods, Streets of Tarkov. Other locations will have the quality of sound positioning gradually improved in the upcoming updates."

Make sure you are running one of those maps when having the issue. If so, make video of it and submit bug report. If not in one of those maps, revert back to normal audio.

[oak dew]

yeah no errors im good

[sacred wedge]

aight thx

[oak dew]

np 🙂

[rain cedar]

You can purchase a version change.

[primal minnow]

I keep crashing on the character screen. Anyone else having this issue?

[shell axle]

how to fix low download speed in launcher

[tulip hawk]

I can't join the raid i was loading into no matter how many times I try to reconnect. I even restarted the game

[shell axle]

downloading in kb not even mb

[spark fiber]

ok i found it, thanks man

[fair holly]

how does the co-op settings work when i invite friends the settings don't apply?

[quaint hedge]

anyone else getting low frames?

[hushed sandal]

@shell axle im having the game problem and my download speed is 900mb / upload 159mb but downloading game at 157kb.... makes no sense

[vivid briar]

any one else hase clean 120 fps and then when he shoots drops too like 40 frezes and stuters ? bean playing for 3 years now and never had the problem before.

[hazy dagger]

for this error should i uninstall and reinstall?

[rugged owl]

yea I'm getting really bad stutters along with the weird audio

[torpid skiff]

@rain cedar I did what you told me, I think the setting is bugged

[quaint hedge]

same'

[rain cedar]

It's server load. Has very little to do with your internet speed-

[vivid briar]

sever load dont matter i got 1000mps download! says everyone lol

[timber sparrow]

I hear the game twice. Is it just me that has this problem?

[quaint hedge]

No

[hushed sandal]

ya... played thid game for years never had issue updating like thisd before

[rain cedar]

What map?

[vivid briar]

for real tho sounds are messed up on reserve

[dire meadow]

why is it downloading so slow?

[rain cedar]

What map are you trying it on?

[timber sparrow]

hideout and lighthouse

[torpid skiff]

Customs

[rain cedar]

Check pins

[hushed sandal]

@dire meadow thinkj alot of us having that issue...

[dire meadow]

downloaded in less than 10 minutes for all my friends 🙄

[hushed sandal]

think they are throttleing ppls download speed atm

[vivid briar]

no bro its 10000s of people are downloading from servers that cant handle that load lol. wait 10 mins

[hushed sandal]

ya my pre made of friends downloaded fast taking me for ever only at 10%////

[rain cedar]

I need a video showing these sound issues, along with bug report ticket #s though the launcher so i can flag the DEVs

[hazy dagger]

how do you uninstall tarkov without the launcher?

[harsh magnet]

You dont know how download works

[hushed sandal]

control panel @hazy dagger add n remove program and delete battlestate games / Tarkov

[teal mountain]

Yo lads, any idea why targets i'm looking at, i.e. scavs, players etc. are a bit blurry at distance? Honestly not sure what setting is doing it - makes target aqusition awful

[hushed sandal]

@harsh magnet i kno more then u think lmao but when 1 tower in my house downloads instantly for my girl and im throttled and others having same issue its a server problem never had this before

[dire meadow]

it kinda loads faster if you pause and resume over and over again

went up by 5% in like a minute doing that

[hushed sandal]

@dire meadow Holy shlt lmao it worked im downloading at 90mb a second now lmao

[hazy dagger]

should i uninstall this? then reinstall it from the website?

[dire meadow]

im downloading with 1000mb for like 1 sec and it jumps crazly fast lol

[hushed sandal]

ya ive gained 15% doing that now lmao

[fair holly]

how does the co-op settings work when i invite friends the settings don't apply?

[hushed sandal]

@fair holly both ppl have to have EOD Edition for Co-op

[fair holly]

i know that i can invite them

[analog rapids]

why cant i get my download's speed to stabilize and go over a few kbps iv never had this issue

[fair holly]

the settings i did just don't apply

like no scavs

svacs still spawn

[willow reef]

really bad stutters on woods along with double audio any way i can fixx this cause this is unplayable got killed 3 times already because of it?

[random atlas]

Unable to download the file
Failed to download "/client/live/updates/0.12.12.32.20765-0.13.0.0.21469_99a556f0-9259-4371-b4f9-e70579f6d84d/Client.0.12.12.32.20765-0.13.0.0.21469.update

[analog rapids]

why cant i get my download's speed to stabilize and go over a few kbps iv never had this issue

[random atlas]

anyone know hot to fix?

[slim spruce]

Please wait as it could be due to server load.

[random atlas]

ty much love ❤️

[frosty vortex]

I have same issue

[hazy dagger]

can anyone confirm this is what im supposed to uninstall and reinstall?

[hazy dagger]

because this isnt going away

[rain cedar]

You can just delete the EFT instalation folder and the launcher will download the whole game again

[hazy dagger]

ok

[frosty vortex]

The audio crackles and stuff too, it went away after being in raid for 5-10 minutes, I would post gameplay video but I dont want to restart the game to get the clip

[paper finch]

and my 3rd kit is gone now

because of that glitch

[vivid briar]

patch notes lack info on the new xfil requirements

[rain cedar]

Patch notes always have missing info as the DEVs want players to figure things out for themselves

[vivid briar]

got this, but no captcha to solve

[unreal pebble]

i have sound problems

[hazy dagger]

is that why im missing temp files, launcer files, and pathways? because my launcher refuses to even start as im missing a "pathway"

[rain cedar]

Video and bug report through the launcher would be appreciated

[slim spruce]

put the cursor in the password box and push TAB twice and then space and see if it appears

[rain cedar]

You probably deleted the launcher folder, not the EFT folder.

[hazy dagger]

should i just uninstall this thing at this point

[hazy dagger]

i havent uninstalled anything yet

[rain cedar]

Yeah full uninstal and reinstall from website

[unreal pebble]

kk

[hazy dagger]

so do i uninstall this and this too?

im sorry you have to walk me through this like im a baby, i really appreciate it

[floral fable]

the sound is bugged as hell

i hear everything doiuble

[rain cedar]

Videos and bug reports please. So i can send them to the DEVs

[solemn bolt]

How come you cant stream video in 4-MAN?

[rain cedar]

You may have to contact support through the website, as they can guide you better.

[hazy dagger]

alright

[slim spruce]

Some rooms have it unavailable until later

[solemn bolt]

Thansk - do you have a list of available ones or is it SECRET??

[hot locust]

If anyone is hearing echoes or crackling, disable binaural audio and restart

[lone willow]

im updating hte game bbut it starts at like 30 mb per second then slowly goes down but i can get like a 16 Gb per second wth is happening my maximum is set to infinite too

[viral oracle]

Im assusming traffic is causing me not to be able to get my confirmation request

[median ruin]

Try a VPN

[analog rapids]

i would love to download over KB/sec i have allot of MB/sec that i pay for so how can i fix this can anyone help

[lone willow]

you got a free one thats safe i could use?

[viral oracle]

Tunnel Bear

but u download 500mb

[lone willow]

good enough its not a big update

[gaunt field]

I cannot load into a single game ive been in 3 15min queues

[analog rapids]

they are chargin on the tunnel bear website

[formal cedar]

Having same issue here. Just due to server traffic?

[viral oracle]

what it was free it is free for 500m

[lone willow]

anyone else got a free safe vpn?

[analog rapids]

has a price tag now made me even more sad i just want my download speeds to be normal i had a friend jump on and click update after me and he is on the game iv litterally never had this issue

so i have no idea how to fix this

[viral oracle]

its free\

[analog rapids]

yee but if thats the truth with a 4k mb update its still not free lol

[willow reef]

man this is fucking insane i cant even play with stutters like this might aswell just fucking uninstall wtf

[deep coyote]

urban vpn

[willow reef]

yesterday everything was fine now new patch whole game borked

[frosty vortex]

Guys I am in raid and I tried to reload my sks through the inventory and my ps ammo started flashing and it wont reload, I cant do anything not switch guns or discard anything, but the ping is fine and people are shooting me etc

[deep coyote]

does anyone else gets error 213 when trying to log into the launcher?

[olive spindle]

you dc'd

[lone willow]

alt f4 then get back into game

[frosty vortex]

I DDINT

[river egret]

yeah id hide in a bush and alt f4

[upper parrot]

Anyone know of a fix for the sub 100 KB/S download speed for the launcher?

[river egret]

just be happy its at 100kb and not just erroring out every 2 min lol

[olive spindle]

ooo goiide only 30 more mins to download the last 1k mb

[vivid briar]

so i have a question i have downloading this update since 9 am est i am only getting 180 -200 kbs when i tested and get 412mb download speed

[lone willow]

sammeeeee

[olive spindle]

if you pause and un pasue it starts it back at a good speed then drops down slowly to 900 kbps

[vivid briar]

yes

anyone else's game crashing when queueing?

[paper finch]

I can que in but i get stuck at awaiting session start, lost my 4th kit now

[hazy dagger]

preciate you as always shiro 🫡

[formal cedar]

"Unable to download the file
Failed to download. " Saw one person with issue. Anyone have any tips?

[slim prairie]

Cleared my tarkov temp folder in the launcher and now my pc is bugged

[lone willow]

bro deleted system RIPPPP

Broken pc

[hazy dagger]

he did? rip

[slim spruce]

I'd run "sfc /scannow" in cmd with no quotes

and if no corruptions reboot

[lone willow]

nah im kidding would be funy tho

[hazy dagger]

alright so now when im downloading files, it shows this

[formal cedar]

Same

[amber mauve]

cant get my game to install, had to reinstall on new computer

[frosty vortex]

Thanks it fixed

[slim prairie]

I tried this and nothing

[winter talon]

Any chance there is a way to get the update file not over the launcher? So slow lmao

[hazy dagger]

i pressed retry, see if that works for you

[lone willow]

ye good luck when in doubt alt f4 after getting in a safe place

[formal cedar]

Ive been hitting retry for 30 min. It downloads nice for a few min then errors again

[amber mauve]

this is what it is doing

[formal cedar]

Hopefully just server load messing with it

[hazy dagger]

why am i downloading at 330kb/s???? my usual speed is like 100mb/s

[winter talon]

Everyone is trying to DL like u monke

[undone ridge]

same prob with me downloads slow asf then error

[viscid stream]

getting the same

[vapid cedar]

streets bluescreened my computer on 70% through loading loot, error message “kernel mode heap corruption”. dunno what that means but rip

[hazy dagger]

hopefully because this game is unplayable (literally) and me angry

[formal cedar]

Ive been babysitting it hitting retry. its slowly downloading in very small chunks 😛

[vapid cedar]

sounds like server issue for the downloads

idk tho

[mossy ingot]

how to