community-support

[hoary sigil]

the one im talking about is different

[gentle cloud]

hm

I just went into D2 and did 700 body damage

[hoary sigil]

theres a lot of wall bugs on reserve alone

[gentle cloud]

and only killed one guy

[hoary sigil]

im extract camping with gl rn

[gentle cloud]

Because my double barrel shotgun literally point blank like 3 times didnt kill a guy

Also Sesammy I notice the stutters happen when something new loads in

Like I just pulled the switch for raiders and I stuttered when they spawned in

Or ill notice that something in the distance spawns in and causes a tiny little stutter

[slim spruce]

[gentle cloud]

Sessamy I find it extremely common that I get horrible stutters when the raid starts

And it gradually gets better until I get no more stutters

Not sure if its like that for you too

[slim spruce]

Your motherboard bios is so old it has not been updated for known issues

[gentle cloud]

damn GIFs dont work sadge

[slim spruce]

other boards like msi and asus have updates that fix similar things

[gentle cloud]

so basically, I can't do anything unless I get another MOBO

[slim spruce]

I don't know that for sure but it sounds like it's possible

If you changed out everything else

[gentle cloud]

Yea, might have to do it just to make sure tbh

Because I am out of any other idea I can come up with

[slim spruce]

You got the old ram to try 32gb?

[gentle cloud]

old ram?

[slim spruce]

You switched out ram too?

[gentle cloud]

I didnt switch out persay

I more just added another 8 gigs to my already existing 8 gigs

to make 16gb

[slim spruce]

Is your usage not that high?

[gentle cloud]

I think its like 80%

not sure I would need to check on MSI afterburner

[slim spruce]

That means you're out of ram going that high

it's overflowing to your ssd for page file and that will cause issues

Your mobo could be fine.

[gentle cloud]

I am asking for a 32 gig set for christmas but

I thought that computers work where if the utilization gets too high it just underperforms, and shouldnt stutter, but rather just lowers the frame rate

One ram stick is from a different company but has the exact same specs so maybe thats an issue

[slim spruce]

the problem is that you are constantly switching between using physical ram and page file and that is causing stutters

one is very fast and one is slow

[gentle cloud]

hm

Friends got 16 gigs tho and he dont go no problems

[slim spruce]

Most are fine with 16GB but some need more

[gentle cloud]

hm, yea, well I hope I can get the 32 im asking forf

Ill see if it makes a difference

Its more than 80%

Its pretty much 100% playing this game

[slim spruce]

Then I would say that is way more likely than a bad motherboard

You need more ram

You could lower settings and resolution in the mean time.

[gentle cloud]

I dont mean to bother you but I thought PC components are able to go 100% without causing issues

[slim spruce]

Ram is one of those that can't

[gentle cloud]

Like GPU and CPU going 100% means they are being used to the max

Thats what I assumed, alright

[slim spruce]

Also, max utilization of cpu and gpu can lead to slowness as well

[gentle cloud]

Well lower frame rates, never ran into them causing stutters

[slim spruce]

With tarkov, maxing out on ram is not good for performance

I've seen people get more ram in this situation and they fix their issue and gain fps.

[gentle cloud]

CPU avg is 40% and GPU is 60% for me, so those are fine, so yea ram must be my issue

[gentle cloud]

Ok, thanks for the info

Appreciate it, been looking way too long for solutions, hopefully doing that will fix it

[slim spruce]

I'm more confident saying the ram is a problem as it will only cause issues at 100%

[gentle cloud]

I think its 100% because I have 16 gigs, and MSI afterburner is saying that 15888mb are being used

So I assume that means max cause its near 16000

[slim spruce]

If you really use the max of 16000 you blue screen

[gentle cloud]

god damn wtf

[slim spruce]

So to prevent issues like that you overflow to page file which slows things

[gentle cloud]

Oh that makes sense

Wait this makes so much sense now

because tarkov and rust are the only two games I stutter in, and the only two games I have 100% ram usage on

[slim spruce]

[gentle cloud]

You probably didnt need to know that, just lightbuld in my head

If the new ram fixes my issue im kissing you on the cheek

[slim spruce]

It most likely will

[gentle cloud]

So what do I need to do to lower my ram usage? Lower resolution and what else?

Does that mean I need to play stretched res tarkov

[slim spruce]

settings in general

like quality

no stretched

[gentle cloud]

I have like everything the lowest except texture quality kek

Ill put texture quality on medium

Sessamy I was wondering if I should turn on the automatic ram cleaner

[pastel ledge]

hey guys, have another question

i keep getting kicked for "high packet loss"

any help

[gentle cloud]

That means that the server is not receiving enough data from your internet or PC

So you need better internet or sum

[pastel ledge]

these are my packet loss test results

[gentle cloud]

That is not good at all 💀

[pastel ledge]

and this is my speedtest result

how can i improve it?

[gentle cloud]

I mean idk how to break this to you, but you need to get better internet

And if your not connected to your PC with ethernet you need to do that badly

Anything over 2% packet loss starts to affect you negatively

Preferably 0 packet loss is ideal, like mine

[loud moss]

Id say contact your isp. 0.06 upload speed is not viable and is affecting your internet. may be a router issue or issues with the isp. I had to get a new router issued to fix my upload problems.

[gentle cloud]

^

[pastel ledge]

there's another person connected to my router

is that a factor, or should that not matter?

[gentle cloud]

That would matter, depends on what they are using it for

[pastel ledge]

it's prolly just super heavy traffic on a saturday night i think, i've not really consistently had this problem

[gentle cloud]

Then thats possible

My friends ISP sucks sometimes

[pastel ledge]

i think they're just watching the league finals

[gentle cloud]

Like sometimes it'll be godly the other times it will be straight trash

[pastel ledge]

that's v annoying

this is like, the first time this has happened ever, my internet is usually really good

[gentle cloud]

ah

You may have to wait a little bit then, nothing you can really do

Frustrating

[pastel ledge]

ok so i had my roommate test

and his results:

[gentle cloud]

That indicates an issue with your PC then

[pastel ledge]

yup

[gentle cloud]

Or the specific route to your PC

[pastel ledge]

i'm closer to the router than he is

[gentle cloud]

Are you using WIFI or ethernet

[pastel ledge]

maybe i'll try turning my vpn on

wifi

[gentle cloud]

VPN isn't gonna help

That just masks your IP, doesn't help

I would suggest restarting PC, disconnecting then reconnecting to wifi, and then finally reset the router entirely

[pastel ledge]

gotcha

uh ok well

i found the solution, my roommate was not only watching the league finals, he was streaming it to discord too

and stopping the stream seems to have fixed the problem?

these numbers should be fine right

[gentle cloud]

yep

0 packet loss is perfect

[pastel ledge]

aight thanks for the help anyways

preciate it

[gentle cloud]

Just make sure its consistently 0%

Ye i gotchu

[pastel ledge]

sure, i'll check every couple minutes

[digital shadow]

Anyone know when the next battle eye update is gonna be, my last five matches today, 2 were people sprinting 10-15 ft above ground...... 1 I got headshot spammed my helmet kept richocheting it off and it was me dying to a player scav obvious aimboting. Then I died again to an EOD named Groovitude and it was a headshot through a building I was camping in. No one knew I was there I was hiding doing my dehydration quest and literally did not make one noise... I was just sitting there hiding waiting for the raid timer to be at 10 min I was watching netflix and I heard some running so I started looking at screen. I heard an ingame voice "Hi Rat" and then I got sprayed in the head top of head through the wall which there is literally 0 way he knew I was there and I am even pretty sure bullets don't penetrate the building I was in.

I may take a break till that update cause it is out of hand right now

All my friends quit but me cause of the same scenarios with blatant people literally flying around but I am trying to stay strong as I love the game concept, I literally bought this gaming computer to play Tarkov as I was sick of console games 😦

the guy hacking is literally level 56 how is he not banned yet

[last mesa]

where do we report players in the server?

[wicked jolt]

i think you can only report the player who killed you. Theres a small symbol next to his name in the kill screen

Can anyone help me with Connection Problems since the last Update? Im stuck in "Awaiting Session Start" for 5 minutes, then i get the message "Connection lost".

[scarlet oxide]

What site is this?

[pastel ledge]

https://packetlosstest.com/

[last mesa]

I meant for team killing in the server

n robbin loot

okay ❤️

[ocean cloud]

What does the money in stash account to? Flea or Traders?

[ripe rampart]

i cant load into customs as a pmc

as a scav it works fine, but when i load in as a pmc it crashes my whole pc and i get the error code kernel mode heap corruption

ive alreadyt reinstalled, gotr new drivers, verified the cache and the game files

[wicked jolt]

I had the same problem on lighthouse, this fixed it for me.

[ripe rampart]

I just did this a couple hours ago. Since then I did a full scav raid, and then half a pmc raid before it crashed again

[wicked jolt]

Did you also disable fullscreen optimisation? https://www.drivereasy.com/knowledge/fixed-escape-from-tarkov-crashing-on-pc/#fix2

[tardy pewter]

i don't know if i'm in the right place, but i need help from a bsg admin. i can't get into my bsg account since the beginning of the year to change my login email, because unfortunately i don't get an authenification mail from bsg, because my email provider blocks all emails, although they are whitelisted. In addition, my ip address has been blocked by bsg and i can only access the homepage via mobile. i need help, i love the game since 2017 and need help to save my account.

[quiet summit]

You will need to email support at
[e-mail]

[pastel ledge]

Good to know, thanks

[tranquil valley]

Is there an issue going on with the emails right now? For some reason, I am not receiving them, I have checked all folder's and don't see anything.

[slim spruce]

Do you own the game yet?

[tranquil valley]

No, I am trying to purchase it but need the account to do so.

[slim spruce]

The email system you're using may not be working. Please use another email provider.

[tranquil valley]

Does Gmail work with it?

[slim spruce]

.com or another region?

[tranquil valley]

Wdym?

[slim spruce]

gmail.com or gmail.co.uk etc

[tranquil valley]

gmail.com

[slim spruce]

Also, this problem - if you don't have the emails in spam or bulk folders - means that your email domain is not receiving emails from bsg services. Please use another email system.

If you were to create this account and buy the game, you would be locked out if you don't get an email to log into the launcher.

Gmail is the best for this problem but sometimes this happens

[tranquil valley]

Yes, I need to have the account first before I can preorder it, however it won't come through.

[slim spruce]

Please make a new account on another email system

[tranquil valley]

So a different system other than gmail?

[slim spruce]

Alternatively you can contact bsg on the website or in an email to [e-mail] for more help. Yes, I would suggest another email provider that is not gmail nor outlook or hotmail.

[tranquil valley]

Question, do you know any? I don't ever use any other than gmail.

[slim spruce]

Gmail is our go to suggestion to avoid this problem, I am not sure of a second one to recommend.

You could try another browser.

[tranquil valley]

As well, I get this error when I click send activation email when logging in.

[slim spruce]

What do you see on escapefromtarkov.com ?

[tranquil valley]

I see this, then when I click send activation email, I get 403 error

[slim spruce]

What do you see on escapefromtarkov.com?

The plain website

[slim spruce]

And click log in.

[tranquil valley]

Alright, I tried it on a seperate browser and it worked, super weird. Thanks for the help.

[slim spruce]

Alright

That browser that has the problem is blocking something or is being blocked

[prime wharf]

Hello staff my friend is looking to be unbanned from the tarkov official discord. A while ago he clicked a suspect link that send dumb things repeatedly to all of my other discords and Since then he has secured my account and this should not happen ever ever again. His new discord is Overload#6571

[slim spruce]

What is the original account that is banned?

[prime wharf]

@slim spruce he deleted it and made a new one

the name of the account was Dozer but he dosnet rember the #4numbers

[slim spruce]

If I do not know the name of the banned account there is literally no way for me to let him back in on that phone number.

[prime wharf]

it was deleted though

[tranquil valley]

Alright, just bought it, how long does the invitation take?

[slim spruce]

On discord's end if the first account is banned no other accounts on that number can enter unless the first account is unbanned.

[prime wharf]

Sessamy he added you on discord could you try and help him out?

[slim spruce]

He's helped

[slim spruce]

can you access escapefromtarkov.com ?

Also, are you on a VPN?

[quaint nest]

No I don’t use VPN sadly I don’t even know how LOL

and yes I can access the website

[tepid hare]

short-long asnwerd

[slim spruce]

Got more than one monitor?

[tepid hare]

they just don't show up

[tepid hare]

no, only one rgiht now

[quaint nest]

Do I delete the game and reinstall?

[slim spruce]

Go to

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And right click "graphics.ini" and open in note pad and change the following information to be what you want, but make SURE there are no extra spaces or anything else changed.

Do not add spaces or take away anything else so the characters are exact

[tepid hare]

after all the discussion ,you finally mentioned my how to imput a custom resolution?
thanks
that's all i required

[slim spruce]

Then save and start the game.

[quaint nest]

I also got an error on post code that says “forbidden”

[slim spruce]

Is there anyone else on your network that plays tarkov?

[quaint nest]

No I live alone

[slim spruce]

The error you showed with CF suspicious behavior is cloudflare blocking you, and this is usually because of a VPN.

Unplug your modem and router for 15 seconds from power and try again.

[quaint nest]

Understood

[quaint nest]

I did a reset and it still says

Suspicious behavior CF-RAY
7661e4305ecd09ea-MIA

[slim spruce]

You're sure you're not on a VPN or proxy?

[quaint nest]

Nothing

[slim spruce]

You can have 3rd party programs open doing this.

Also, that url in the error, what do you see when going to that on a web browser?

[quaint nest]

I’m to dumb for that type of stuff lol I was playing just fine yesterday and my game crashed then I logged in that’s when it said “error on post”

[quaint nest]

I’ll try that out rn

[slim spruce]

https://launcher.escapefromtarkov.com/launcher/login?launcherVersion=12.12.2.1944 what does this say in your browser? Any error or just random characters?

[quaint nest]

Showed me random character like diamond and question marks

[slim spruce]

Ok that's good. If you are 100% sure you are not on a VPN in any way, such as one with your antivirus, please contact support on the website with a ticket or at [e-mail] and let them know your ipv4 and ipv6 ip address so they can help unblock it. You can find the ip at https://www.whatismyip.com/

https://www.escapefromtarkov.com/support/contact is the best way to contact

[quaint nest]

Understood

[tepid hare]

it seems to not do much (defaults to 16:9)

[quaint nest]

I’ve sent an extensive ticket hopefully it get resolved thanks for your time ✌🏻

[slim spruce]

I am out of ideas, please send in a bug report in the launcher.

And you did see the options for aspect ratio before setting the ingame resolution, right?

[tepid hare]

yes, all the same

[idle sun]

@tender rover

[tawny hazel]

My friend is having an issue

he cant download it

we have tried so much but it never works

[drifting canyon]

Am I the only one having bluescreens happening when tarkov is on lately?

[scarlet oxide]

Press the big repair button

[mental lichen]

is anyone else pc crash when there mid raid

[vivid briar]

how do I check SSD speed?

[vivid briar]

After transferring Tarkov to an SSD it seems to load in really fast but it uses like 12 out of 16 GB RAM.... How do I limit Ram usage?

[paper barn]

Tarkov needs quite a bit of ram, limiting it will cause a drop in performance

[tranquil valley]

If I die by someone cheating, do I get something back in return for loosing it all?

[slim spruce]

Unfortunately no.

[somber rover]

does mipstreaming make people dc nonstop? everytime i get into a raid i completelt desinc and cant play. sometimes i cant even join back. this has only been happening since i turned on mipstreaming, though i wanna know if its because of that, or simply bad internet

[vivid briar]

has it been happening more since the third to last patch? I've had terrible connection since the technical update in early october

[somber rover]

no i turned it on a couple days ago

[tranquil valley]

Damn, alright

[tender merlin]

this game is kind of unplayable for me, so many times my game just frezzes at critical times, is there something in the settings i need to change?
https://youtu.be/HzV8j-0MdMk

[coarse crater]

Making a paging file helped a lot with my freezing

^ @tender merlin

[tender merlin]

thank you, i have just followed the steps, i need to restart but i have updates for Apex Legends running, i will wait, then restart, then i guess i will try tarkov again, hopefully its playable now, thanks again.

[somber rover]

im constantly disconnecting from raids now, no idea why. i dont think its my internet as its holding up very well right now. could there be other reasons?

[steep needle]

I have the same problem for about 1 to 2 weeks now. Can't play a single raid without disconnecting. Often i can't even reconnect

[somber rover]

have you fixed it?

[steep needle]

Unfortunately not. I'm trying to work on it

[somber rover]

good luck man. this dcing stuff is pissing me off

[steep needle]

I am trying everything I can think of and preparing a support request

If i find a solution, I'll post it here

I found out that my GPU is working on 100% while "awaiting session start" which i find curious

[coarse crater]

Your PC

[violet tulip]

Are you guys getting stuck on Matching loop?

[steep needle]

Not getting stuck. Disconnected

Everytime shortly bevore or right after raid start and then uppon reconnect or like 5 minutes into the raid

[scarlet oxide]

Crystaldisk mark

[scarlet oxide]

Its a known bug on Auto servers

[tender merlin]

I think that has worked 🙂 thank you, ive played 3 games and not had any of the issues i was getting, i thought it might of been linked to when scavs load in, but since i followed those steps its been much better.

[coarse crater]

👍

[tender merlin]

somethimes i get stuck, the other night i hit ready, switch to youtube, then when i switched back it said matching 25min, and then after i hit back it took another 5 min to leave.

[autumn veldt]

Yo see teh EoD package
if i have 25% discount it will subtract from the 109.99euros? which would = 27.49 euros
then when i go to payments right will the vat and payment fee go back to 109.99?

109.99 - 27.49 = euros 82.5 plus the vat 25% and payment fee 4-6 euros which would be 109.99 euros right? so on disocunt day i would spend 109.99 euros instead of 137 euros
so pretty much the disocunt is kinda removing all the 27.01 on top of taht 109.99

[slim spruce]

The VAT is calculated after the region is selected

[autumn veldt]

becaus ei live in UK i believe we have VAT20?

[slim spruce]

I'm not familiar with the vat percentages.

[autumn veldt]

so prettyu much what im getting is that the discount removes the VAT and fee above 109.99 euros

[slim spruce]

What I've seen in the past is that the VAT is calculated after the 25% is taken off

[autumn veldt]

pretty sure he bought the standard edition without discount and he added up from the last order meaning he over spent

i h8 this pic

or this one "i dont get it, way its the same price." quoted from ForumsEFT

[quiet summit]

Holden, how much ram are you running?

[main skiff]

does anyone know the pc/laptop "requirements" for eft?

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/68

But note the 8GB minimum thing may be outdated as you might not be able to play with less than 16GB of ram

[cerulean quarry]

Hey guys, I´m having a problem with getting into raids... when I get into one, it disconnects me after 5 or 10 minutes... I tried many things, selecting specific servers, restarting pc, my router, my IP adress, reinstalling tarkov and still I cant have a raid without disconnecting. Also when I try to reconnect sometimes it works, but mostly it says Awaiting session start like this (stops after 4 minutes and again lets me to reconnect). This has been happening for the past three days.

[slim spruce]

Do you see "connection lost" or "game aborted"?

[cerulean quarry]

connection lost

always

[slim spruce]

Since this started have you had a match where you don't disconnect?

[cerulean quarry]

yes, one or two from 15

[slim spruce]

Are you on wifi or wired?

[cerulean quarry]

wired

[slim spruce]

Problems on other games?

[cerulean quarry]

no not at all

[slim spruce]

Since it takes so long to disconnect you it is probably not the first thing I'm thinking of that would cause infinite disconnections but I'd need more info.

Usually if this is the problem with the lack of a dual stack connection you can't even play.

So I'd lean more on either a problem on your end or it's a problem with the ISP and re-routing and getting very high ping and disconnecting you.

[cerulean quarry]

sometimes my inventory starts to bug like this (when i move items) and then i recieve connection lost error

[slim spruce]

Do you have access to a wireless access point to try that connection instead for a raid or two?

Like cellular, to try on another isp?

[cerulean quarry]

not theres no such option for me, I also remember having same problem like this guy when it started, https://www.youtube.com/watch?v=GSeglil_sH4&ab_channel=MrUtkuDurgun yesterday i fixed it, but i still have in raid problems

[slim spruce]

You fixed that timed out issue by disabling DoS protection, right?

[cerulean quarry]

Yes, but it did not fix that disconnects

[slim spruce]

Do you have a VPN that works with tarkov to test that with?

[cerulean quarry]

no i dont, i can do that, but i would prefer to play like i used to (without vpn and constant disconnects :D)

[slim spruce]

Can you test a raid with a VPN that is near you, to get low ping, to see if you don't disconnect with that?

@eternal sierra please have him friend request and dm GTB79#7979 or Silverballer#0131

[cerulean quarry]

do you think that this could help? (disabling firewall)

[slim spruce]

Do you have any other options about ipv6 anywhere else?

[slim spruce]

Anything about ipv6 tunneling?

or the words "dual stack"?

[cerulean quarry]

i cant find that... ill try tomorrow and look at it, im going to sleep, thank you for your help Sessamy

[eternal sierra]

I've let him know, thanks.

[rain tulip]

Hey, so I've done the suggested steps on ''Not receiving emails from escapefromtarkov.com''
And im still not recieving my Login verification code. The last I got is from May, 1 . Since then I've upgraded my pc, to finally enjoy it to the fullest but I can't login. If theres anyone who could help me, please help.

[slim spruce]

Do you have another machine that the emails come to fine?

[rain tulip]

Only My iPhone

[slim spruce]

Tried things on this page? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[rain tulip]

Has Gmail sanctioned BSG? Is that a possibility?

Cause, I don't even have the launcher. I can't login in to the domain escapefromtarkov.com

[slim spruce]

I use gmail and have no issues. It's just pick and choose with this problem. I have no idea what causes it.

Most use gmail with no problems as well.

If you can verify another machine doesn't have the launcher emails work on your network you'd need to contact BSG. In some rare instances another machine has it work.

And if that is so, a bios update can sometimes fix this on the first machine.

But that is a long shot.

[rain tulip]

I only have this machine, never logged in from a different machine, its still the same motherboard, same cpu, just different gpu.

I'll try the VPN.

[slim spruce]

@static oyster Please report them ingame, not here. Thanks.

[restive pecan]

got my reply, did the steps but i still dont get the emails. is there any other solutions i can try?

[slim spruce]

What did they say?

No personal info please.

[restive pecan]

make sure filters are off, spam, whitelist, wait 5 minutes(lol). i have done all of those previously.

[slim spruce]

For the launcher? Did you try a VPN?

[restive pecan]

i have not tried a vpn, and its for the launcher and for the website

[slim spruce]

Does it work on your phone on the website?

cellular, not on wifi

[restive pecan]

same thing as desktop, "authorization code sent to email"

[slim spruce]

Very odd problem as Gmail is usually the one email service that doesn't have this problem with bsg emails.

[restive pecan]

hmmmm, maybe i can see if support will change my email to my 2nd email?

[slim spruce]

You can try that but you'd need a proof of purchase attached in the email, like the xsolla receipt and proof from payment method.

In PDF form

[restive pecan]

shitttttt

any suggestions besides that?

[slim spruce]

research other problems like this that have gmail and see what they did. The VPN thing should be your first thing to try.

That is one thing that it sounds you didn't try yet.

[restive pecan]

okay, is there a free vpn?

[slim spruce]

There are but I unfortunately have no experience with them.

[restive pecan]

if not whats the best one?

sounds good, once again thanks for your help over the past few days. much appreciated

[slim spruce]

Sorry I can't help more.

[restive pecan]

no problem dude, not your fault

[restive pecan]

ight, think its gg for me, tried the vpn and no luck. suppose ill try switching emails maybe?

[slim spruce]

It doesn't seem there's any other choices. If the website worked I would suggest a bios update as that can fix this problem but if the website doesn't work there's a problem elsewhere.

[restive pecan]

yea, hopefully this will help haha

[slim spruce]

If another machine worked in your house on your same network it could be a hardware id problem that a bios update could help.

(with the launcher)

[dusk wharf]

Is it common to have packet loss icon in the top right? Hasnt bothered me too much but curious if theres a way to fix it or if its possibly just my ISP

[polar linden]

does anyone know what settings i can tweak to get rid of the shaky reticles? found a forum post saying there's a hot fix already but i still have it, sorry if its been asked

[civic fiber]

who else is having a problem when trying to log into the website saying this page was accidentally cached by an intermediary

[quiet summit]

Change our name please.

Have you tried to leave the download running for a while?

Up to 10 minutes

[rain tulip]

Hey, what's the requirements to change email if, im not recieving any email from BSG?

[torpid bane]

I just tried to install the game again but when I opened the launcher it tells me Game not purchased!

I opened a ticket with support and so I wait. Why would it tell me I don't have it? And in my profile it says

It wasn't a gift either so I don't know why it shows that. I bought it when the game was still in beta.

[rain tulip]

@slim spruce Hey, quick update. I asked my little brother to send me over the BSG Launcher, logged in without any problem. The only thing now left is, i can't login into the domain, thats for the help!

[pure beacon]

anyone having technical issue right now? I got stuck at the "awaiting session start screen" and it froze my entire computer. Restarted everything, and now I'm unable to do anything in game except move items in my stash and buy from vendors

[quiet summit]

Did you log-on an account that that had a trial key?

[quiet summit]

What do you mean you can't log in the domain?

[quiet summit]

Changing emails is disabled

Basic things to try If you have issues to receive mail verifications, try :

1. Check the "Spam" folder - a letter by mistake could get there;
2. Wait at least 5 minutes - the letter does not arrive instantly;
3. Add to the whitelist of your sender's mail [e-mail];
4. Check if the mailbox is full, letters may not come if the quota of your mailbox is full.
5. Check your mail settings, turn off all filters on your mail, and also check your mail forwarding settings. When forwarding is turned on, letters can go to another mailbox. (We want to warn you, if you use mail forwarding, there may be many reasons for not delivering a letter, in which case you will need to contact the support of your mail service).
6. Contact the support of your mail service with a request, why you do not receive letters from the project Escape From Tarkov from the addresses:

[e-mail];
[e-mail];
[e-mail]

[torpid bane]

Yea turns out I was logged into the wrong account lol.

[quiet summit]

[rain tulip]

Hey, yesterday i went trought 57pages of the Forum Thread. Nothing helped. BSG is Whitelisted, tried vpn, and all other things, still not recieving email from BSG, last email was May, 1.

[quiet summit]

Open a #discord-mod-mail

I know what it says

[shrewd flare]

can we get a new download pin file i havnt been able to update my game for the past year ahah

pretty please

[quiet summit]

Check back in 1-3 hours, Smith usually pins by then.

[shrewd flare]

damn

[shrewd flare]

anychance u know whats happening i click the install button then click install again where you choose installation path and then literally nothing happens the install button flickers and goes back to install

[quiet summit]

The same applies to you

You may use the manual method of downloading when Sessamy pins it

Wait

You are the same person

lol

[shrewd flare]

yeah i have been doing that for that past year aha

yeah i was just gonna ask if u know any solutions

[quiet summit]

No, not really

Launch as admin

Is about it

[shrewd flare]

fairs

[quiet summit]

You've already tried to reinstall the launcher I assume?

[shrewd flare]

yeah

ill do it again now

[shrewd flare]

is there a place i should download the launcher to maybe to not interfere with fire wall or something

[quiet summit]

mmmmmmmmmmmmmm

I would just temporarily disable it

Shouldn't mess with downloading it though

[shrewd flare]

alright ill try my best

[steep needle]

Hey, I am having problems with frequent disconnects as of 1-2 weeks. So far I only found out, that if i use my phone via USB tethering the problem is gone

[tepid hare]

getting more constant crashes

although i have the 24-35GB

[slate wagon]

@slim spruce Can we get a new DL link?

[bright garnet]

yo, strange question probably, but am I the only 1 having my fans work a lot harder when im in hideout compared to just main screen?

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.32.20212_7d33d785-e986-4088-ada8-a92518aeb9e7/Client.0.12.12.32.20212.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

@slate wagon ok

[slate wagon]

thanks

[quiet summit]

It's up.

[cerulean quarry]

same

[steep needle]

Is there a way to prevent tarkov from minimizing when losing focus in full screen mode?

[paper barn]

The hideout actually gets rendered in game, your fans are louder because your pc is working harder

[bright garnet]

Ah okay, suspected as much, thanks @paper barn

[marble marlin]

I haven’t played the game in 3 months all of a sudden when I open the game it crashes instantly

[ocean nexus]

yo tf

[slim spruce]

@ocean nexus first try a reboot, and if not still, add the game and launcher folders to the windows defender white list and reboot

[compact sierra]

Any help with a BSOD that happend while in tarkov? Its ‘Page Fault in Non-Paged Area’

[slim spruce]

What is your ram usage up until this point?

[compact sierra]

rn?

41% but rn in tarkov

[slim spruce]

While the game is playing

[compact sierra]

in stash at the moment

so if you consider that as "playing" then yeahj

[slim spruce]

If it happened only once that could be fine. If it happens over and over let us know.

[compact sierra]

Happend once and ran SFC /scannow

[slim spruce]

It's likely a problem with ram filling up.

[compact sierra]

sait it found some corrupt files and fixed, hopefully not a problem... Any possible way it could be related to me overclocking my gpu? I tested everything after overclocking

[compact sierra]

First time happend is there any fix to the ram filling up?

[slim spruce]

Please see how much ram you're using

[compact sierra]

Just to check like with time or ?

still 41%

[slim spruce]

During a match while you are in the game please see the ram usage.

[compact sierra]

alright

[compact sierra]

does offline work as well?

[slim spruce]

Maybe

[compact sierra]

and btw, my pc froze and restarted 3 days ago while on factory so that surprised me

going into offline to test right now

[quiet summit]

It will not stress your computer the same way an online match will, I would keep as many variables the same if you can help it

[compact sierra]

And I've been running some "horde" offline raids on scav for fun perhaps that had anything to do with it?

[quiet summit]

Horde will bog down any PC after a while

[compact sierra]

just did like 2 raids for 5 mins with that

[quiet summit]

Instead of the things loading on the server, everything is thrown on your PC

[compact sierra]

even tho fps was like 40 on factory usually 140

[quiet summit]

It's a given

[compact sierra]

noticed that lol

uh atm on customs offline raid 51% not moving from it

perhaps I can turn on scavs on like normal spawning and stuff

to get a better info on the thing I guess

54% with scavs on "as in online" and bosses spawning

[quiet summit]

An offline raid even with as online settings will not stress the same way an online match does

[compact sierra]

uhh okay

I guess couple of factory rounds should do it, hopefully

[quiet summit]

Factory shouldn't be an issue

What maps did you have an issue with?

You should run those instead

[compact sierra]

I was playing 2 rounds of factory and after that I went on youtube

for like 5 minutes and after that it happend

[quiet summit]

You blue screened on Factory?

[compact sierra]

After I got out of raid like 5 mins after

had no problems what so ever today playing

played like 10 labs raids and couple shoreline and 2 reserve raids

played those 2 horde scav stuff on factory for 5 mins till I died, went factory on normal pmc run twice went on youtube for like 5 minutes to watch video as I was about to go back into the tarkov pc had stroke

and is it possible that my ram usage doesnt go down even when I'm in lobby?

[quiet summit]

Did you have a lot of background apps?

Could be that

[compact sierra]

I actually kinda did

had browser on, spotify, some folders discord

not that many

[quiet summit]

It was probably that, plus you throwing horde at your PC

[compact sierra]

yeah it was a bad idea especially doing it twice, no more of experimenting with that lol

[quiet summit]

I bluescreened my 3090 i9 9900k 32gb last week because I didn't realize I had antivirus scanning lol

[wicked jolt]

anyone else having random disconnects since the halloween update?

[compact sierra]

I mean my pc is not bad its like a almost high end but it surprised me, because the RAM is brand new it would make no sense because I had to replace my old one cuz one of rams just died or was faulty from the whole start

[quiet summit]

Yeah my point was just having an antivirus running in the background playing a game bluescreened

Maybe just those tiny things adding up while you were doing that

[compact sierra]

Yeah its weird

[quiet summit]

Hopefully one time thing

[compact sierra]

Most likely

Yeah I am thinking that could've been reason why my pc decided to freeze and restart on factory other day as well, I had couple of stuff in background working as well as watching a streamer on twitch

[quiet summit]

Twitch streams do take a pinch yeah

Netflix as well

Youtube not too bad

[compact sierra]

Yeah that was on as well lmao

I dont know why but netflix + tarkov and twitch = bad idea

I mean I know why but xD :/

[quiet summit]

You were doing all three?

LOL

[compact sierra]

Not all at same time netflix was on hold not running but twitch + tarkov were

[quiet summit]

Oh lol

Yeah that sounds about right

Kablewie

[compact sierra]

I would not be able to pay attention to all of those xD

So meanwhile playing tarkov = close browser and background apps xd

or limit the browser ram

[quiet summit]

You can get away with youtube if you're just running normal raids

Just don't try and push horde mode while watching lol

[compact sierra]

Yeah I mean I dont usually do the horde thing but I am now sure I was watching netflix like a minute after the horde

so not even surprised why it happened anymore haha

Thank you anyway 😄

[quiet summit]

Hind sight is 20/20

=p

Sure.

[compact sierra]

:=)

Kind of weird tho, as if my netflix wasn't using any RAM

It's the same as without netflix on

[frigid cosmos]

Could anyone tell me if there will be a back fryday promotion, if so the day?

[slim spruce]

maybe, as they usually have a sale then

[vivid briar]

does anyone have a fix for not receiving verification emails from tarkov ?..I've been locked out my EOD account and id rather not spend money for a new account

[slim spruce]

See here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[vivid briar]

i dont have the launcher installed and you cant download it without being logged in?

[slim spruce]

Ah you'd need this link https://prod.escapefromtarkov.com/launcher/download

[vivid briar]

you are a god if this works'

[slim spruce]

maybe

[marble marlin]

I’m a god myself

[mental goblet]

The support team just put out a few articles featuring instructions for several common problems:

Launcher error codes
(Error 206, Error 214, Error 230, Error 229, Error 208)
https://www.escapefromtarkov.com/support/knowledge/426?lang=en

Checksum does not match
(File_name downloaded file checksum does not match error)
https://www.escapefromtarkov.com/support/knowledge/453?lang=en

What to do if your account was hacked
https://www.escapefromtarkov.com/support/knowledge/452?lang=en

If your account was blocked
(Error 230, Error 229, Error 249)
https://www.escapefromtarkov.com/support/knowledge/451?lang=en

If you cannot get into your account
(forgot your password, says “Wrong E-mail or Password”, lost access to mail, etc.)
https://www.escapefromtarkov.com/support/knowledge/391?lang=en

[charred holly]

VAT really kills the UK

[round rover]

Anyone know if you can sign into the launcher using your backup email somehow?

[slim spruce]

no

[slate wagon]

Hey @slim spruce can we get a new link 🙂

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.32.20243_c413ebab-ef99-4218-babd-e6d5bc942a27/Client.0.12.12.32.20243.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

Have you seen the new help page for the checksum error?

https://www.escapefromtarkov.com/support/knowledge/453?lang=en

[slate wagon]

@slim spruce no, but ill check it out, thanks

[round rover]

Sessamy will it need a verification code still to log in?

[slim spruce]

You will need a code to log into the launcher, yes.

That link does not need a login also.

[round rover]

Crying seething and coping waiting for an email back from support😭

[wicked jolt]

Anyone else having random "Server Connection Lost" Problems? i nearly lose connection to every single raid

[vivid briar]

I got 16 GB of ram yet standby seems to take about 4-10GB sometimes. As a Tarkov gamer, this hurts me BAD. Is there a solution without downloading 3rd party apps?

[covert bluff]

for some reason its really hard to see lasers

[slim spruce]

that means packet loss

[cerulean quarry]

can I fix that?

[slim spruce]

Are you on wifi?

[wicked jolt]

having the same issue since the end of the halloween event. Loss is 0%.

[cerulean quarry]

ethernet cable

[slim spruce]

Can you try other servers in the launcher to be sure it's not just a bad selection? And if you have any VPNs turn that off.

[remote parcel]

Sessamy idk if it was tarkovs update but im getting so much of ping spikes and packet loss

[weary jolt]

other then skier 3 what do i need to unlock the air filtering unit?

[ebon echo]

Who else can sell one thing to a trader and then the god damn sell button vanishes, as well as endlessly spinning icons on their stash.
Tried to verfiy, I've tried to clear cache. EFT's side having issues/

[frank storm]

I have the same problem, except I can't sell or buy anything and just start with the long loading icon. After 30 seconds or so I'm able to do transactions again

[ebon echo]

Aye glad to see it's not just me jesus

[hoary karma]

been stuck on this for a while any ideas on how to fix it?

[timid laurel]

Which settings would put the GPU at its max usage lvls? textures/shadows? or additions such as HBAO/SSR might also help lift the CPU usage therefore increasing GPU load? and maybe increasing performance due to shift from CPU to GPU

[slim spruce]

This comes and goes. Others have this right now.

[remote parcel]

legit after the update 900 ping all servers

[slim spruce]

Are you on a VPN?

[remote parcel]

no

[mortal mauve]

Not having bad ping in game, but the menus and loading into and out of raids is extremely slow.

[slim spruce]

Just tonight?

[mortal mauve]

ever since like an hour ago. I was raiding all morning, went to grab a bite, came back and I'm still loading out of a raid 20 minutes past lol. I even restarted the game

[slim spruce]

There were issues for some people that started this evening. I expect it to fix itself soon.

I saw a streamer having this issue on the main menu up there.

[mortal mauve]

Oh well, i'll just take a break for now.

[untold onyx]

anyone else getting a ton of backend errors? i was fine before the new update

[slender cloud]

anyone ever get the issue that the moment you enable voip it tells you to quit spamming voip? Even when I only briefly reply anything I get that message the instance i talk in voip. My second voip comment gets me 10 second timed out....weird

[grave chasm]

Anyone having slow traders, loadins from raids, not seeing teammates on the lobby?

[potent ether]

so i just did a raid in woods found someone disconnected and i shot him 41 times in the head and he stayed standing up like nothing happened to him and his 2 buddies killed me while i was in shock of the bug im witnessing

DID 3300+ DAMAGE TO ARMOR?!?!?!? WHAT IS THIS!?!!
Image
sent it to BSG to make sure its not a bug cos everytime ive disconnected ive jumped back on and ive been killed and looted everytime. first time the roles are reversed and this happens?
they really be testing my patience 🙄

check the screen shot in #screenshots to see the damage but can anyone tell me why this happened? is it just a bug or what?

[quiet summit]

What ammunition were you using?

[potent ether]

warmaggedon or however you spell it

[quiet summit]

...Well there's your answer lol

[potent ether]

i dont think any ammo would allow 3300+ damage tho?

point black in the head 41 shots..

[potent ether]

ive one tapped people from 100m+ with the same gun and ammo

[quiet summit]

Warmageddon is bottom right for penetration

Don't be surprised of it absorbing that much damage

[potent ether]

but 3300+ damage...

[quiet summit]

Less penetration is less durability taken from armor

[potent ether]

dude i dont think one helmet can withstand 3300k damage on point blank range when ive headshotted chads from 100m away with the same gun and ammo literally 2 raids before?

[quiet summit]

Mmm...

You used all of that ammo on the helmet only?

[potent ether]

yepp

41 rounds right infront of his face

i was standing as close as i would be if i was hugging the dude

he was even grunting with every shot and i was just gobsmacked and then my buddy got sniped by the bugged out players friends so i tried to fight them and got fucked up while that guy was still standing in the bush unharmed not even bleeding

[untold onyx]

i am tbh

[thin knoll]

I just got a new pc and can’t download the launcher or game because the website isn’t sending me the verification code and I’ve tried everything listed on their site, I know it’s a fairly common issue but can’t find any solution. Anyone have any tips?

[untold onyx]

now im stuck loading my profile data

[vale garnet]

whats going on with game rn?

[remote parcel]

fr everything slow im getting hella ping and packet loss

[vale garnet]

yea games wack asf

[grave chasm]

Me too

[untold onyx]

TIME TO hop over to DMZ cod

[dreamy wing]

anyone else having issues with traders pages not loading or the loading circle stuck on screen and not able to sell anything ?

[clever radish]

YEAH

[rotund pelican]

can someone help me with video setting? i have a flicker effect when im in my stash.

new setup 5700x x570 MB 6700XT Red Devil 32mb DDR4 3200mhz

[slim spruce]

Does it happen in every video of the stash?

[rotund pelican]

Yes, anytime i am in my stash or in game looking at my back pack it flickers

[slim spruce]

Got a clip?

[rotund pelican]

let me see if i can clip it

Monitor issue

[slim spruce]

[rotund pelican]

tried to record it and view on 2nd monitor and not showing

[slim spruce]

Got a view of it from a phone on the problem monitor?

[rotund pelican]

here or PM?

[slim spruce]

Whichever you're more comfortable with

[rotund pelican]

straight from my phone

[slim spruce]

Are you talking about the rainbow effect or what exactly?

[rotund pelican]

No it is like the screen is switching between a mode lighting setting. my phone did pick up up very well

[slim spruce]

what time stamp exactly?

[rotund pelican]

between the 1 and 3 second mark. when the screen gets bright for a split second then goes back to normal

[slim spruce]

Does the monitor have anything like black level changing for increased viewing in shadows?

Most gaming monitors do.

[rotund pelican]

I am unsure where to find that

[slim spruce]

it would be in the OSD menu of the monitor firmware

[rotund pelican]

=my monitor is a MSI G27C4

[slim spruce]

got an amd card?

[rotund pelican]

Yes 6700 XT Red Devil

and 5700X CPU

[slim spruce]

I see a post on reddit just like this and the awarded comment says "If you are using amd GPU, try to disable Radeon image sharpening for EFT in Radeon settings."

[rotund pelican]

ok hang on

[slim spruce]

If that doesn't help the second most likely cause is the MSI night vision as shown in this picture:

[rotund pelican]

that fixed it

[slim spruce]

[rotund pelican]

sorry i missed that

[slim spruce]

You had to use the word flickering or it would not show

flashing just showed an icon error

[rotund pelican]

so much better lol

[slim spruce]

Glad to help

[rotund pelican]

Thank you BTW

[slim spruce]

[timid laurel]

bump :c

[vivid briar]

Rtx 2060. Ryzen 5 3400. 16GB ram.
Tarkov runs like trash on low settings. Tried cleaning my pc from the inside.
Still very low fps. I don't think im bottlenecking. What is it?

[twilit tartan]

set textures and shadows to high and turn off ram cleaning and the single core cpu thing

[vivid briar]

It runs like trash@modest ice

I can guess recent updates caused performance impact

[vivid briar]

@modest ice mabye because my drivers are outdated??

[vivid briar]

Once I updated them and it gave me the lags hard

Am I supposed to restart after updating?

[worn lagoon]

anyone know why i cant install tarkov i go to the website and click on my profile i have nothing installed and the install icon wont pop up one of my friends had this problem and one of the mods sent a download link which helped i was wondering if someone could do the same

[worn lagoon]

it does thank you sm

[alpine cliff]

Anyone know if this pc will run tarkov well

[stone wren]

imma be honest I think tarkov has become a little harder to run since 12.4

[low wharf]

Guys someone know if a Motherboard Asus rog strix B550-A need a bios upgrade?

[quick kite]

Definitely enough

[loud moss]

Your pc will run it fine. tarkov is cpu and ram heavy, also benefits a ton from installing it on a ssd.

[alpine cliff]

Sweet thanks for the help peeps

[loud moss]

You may benefit from 32gb later on though

some people report micro stutters on 16gb. But I suggest setting a pagefile on your ssd to help with that when you get the pc

[alpine cliff]

I have the pc now just installing tarkov now

[loud moss]

very nice

take a pic of your graphics tab when you're in and i'll help you set them up

a lot of settings provide basically no difference but can drop frames by up to 10

[alpine cliff]

Ok sweet ill let you know when its done

[loud moss]

[alpine cliff]

@loud moss loading up now

[keen swift]

anyone know how to fix "game aborted. Try reconnect"? I cannot join any raids and it never successfully reconnects

[slim spruce]

verify integrity of game files in the launcher by clicking your name at the top right > integrity check

[keen swift]

it says that my character is still in a raid, what do i do?

do i confirm leave?

[slim spruce]

after what happened?

[keen swift]

everytime i try to join it says "game aborted. Try reconnect"

it never works and im stuck on the homepage, but i can't do anything, because i'm still in a raid

[slim spruce]

close the game and check integrity and then reconnect

[keen swift]

aight, i'll try

[keen swift]

thanks it worked

[slim spruce]

[keen swift]

barely extracted tho

[gray elk]

It may be a frequent question idk but is there a fix for the https://launcher.escapefromtarkov.com/launcher/login?launcherVersion=12.12.2.1944 error I cant even log in the launcher I have only been able to play two games since buying tarkov

[slim spruce]

are you starting the game through the launcher or escapefromtarkov.exe?

[gray elk]

the launcher, I just read pinned and I'm gonna try installing the game directly (I tried doing a fresh game/launcher install and it did not work)

[slim spruce]

The launcher has this problem not the game

a reinstall won't work of the game, the launcher may

[slim spruce]

Also what do you see when you go to the url in a browser? Random characters?

Or an error?

[gray elk]

this

[slim spruce]

that's good

start the launcher as admin

[gray elk]

same error

[slim spruce]

Are you on windows 10 home?

[gray elk]

yes

legit install with licence

[slim spruce]

What kind of firewalls do you have?

[gray elk]

windows defender and bsg laucher has access to public and private

[slim spruce]

what about the escapefromtarkov.exe and escapefromtarkov_be.exe ?

[gray elk]

they arent installed

[slim spruce]

the game is not installed yet?

[gray elk]

nope, I wanted to try doing a fresh install of everything and I couldnt get past the login

[slim spruce]

Logged in yet?

Or this is happening during login?

[gray elk]

during login

[slim spruce]

Please reinstall the launcher

[gray elk]

I did it already before coming here

[slim spruce]

Any other antiviruses installed?

check your programs list

[gray elk]

malwarebytes but the issue appeared before I started using it

[slim spruce]

Make sure the active protection is disabled in that

And in windows defender white list the launcher folder and reboot

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26 how to here

[gray elk]

ok just did this, rebooted my pc, still the same error

[slim spruce]

When did this start exactly?

Also, the only time I saw this fixed was someone who found a 3rd party antivirus was blocking the launcher.

[gray elk]

I bought the game the 12th of december last year, played it the next day, and after two days it started doing that. I just kinda gave up and then recently I wanted to try playing again but nothing changed

[slim spruce]

Are you 100% sure there's no other antiviruses other than windows defender and that malwarebytes is turned off?

[gray elk]

I have a computer wide addblock I'll try turning it off

[slim spruce]

That could be a cause since that is blocking certain network traffic.

[gray elk]

holy shit that was it

thank you so much

[slim spruce]

I am not sure how you would add exceptions for tarkov as it's more than just the website

[meager lichen]

Hi people, recently I'm having brutal lag problems when i play games in tarkov. It started couple days ago.

1.) I haven't done any changes which could cause this issue (high ping, then lag kicking in and stuttering)

2.) I have a fiber internet, so 1gbit/s, so that's not the issue (double checked)

3.) Router restart: I know, didn't help tho

4.) Cache clearing done as well no help unfortunately

5.) Game reinstalled twice, and the issue is still here

6.) virtual RAM set to 20GB, (i have a rig with 16GB), that is also not the problem

7.) game runs on m.2 SSD, so fast loading, no issue here

I've talked to the support already, after a long discussion they closed the ticket and no updates from them since then.
Is there anyone who can help me with actual good knowledge about the game?

Here is the YT Link of my issue: https://youtu.be/q-JcHCkCXqU

[slim spruce]

You could try adding *.escapefromtarkov.com

But then there's many servers to add.

[slim spruce]

Are you on an AMD graphics card?

[gray elk]

I can add software and stuff

[slim spruce]

add the launcher and the two game exes in the game folder once you install the game

[meager lichen]

no rtx2070 super

[slim spruce]

AMD cpu?

[meager lichen]

i9 9900k

multi thread is on, so no single cpu running in game

[slim spruce]

First try reinstalling the graphics driver in the custom install option (not express) and check "clean installation", install that and reboot.

If that doesn't work try a bios update on your motherboard

[meager lichen]

why could a bios update help here? (I'll try tho)

[slim spruce]

Bios updates solve a lot of major stutter problems like this, where the stutters are all the time especially while shooting

Also

[slim spruce]

Is your mouse poll rate higher than 800hz?

[meager lichen]

no its on 800

[slim spruce]

Try lowering it a couple settings

[meager lichen]

was even on 400 before

[slim spruce]

hmm

I have seen high poll rates cause stuttering like this

But usually 1000 +

[meager lichen]

alright ill try what you said, can u check if u can open my YT link?

[slim spruce]

I saw it yes

[meager lichen]

👍🏿

[slim spruce]

Driver clean install and bios update are the first things to do

[meager lichen]

so you mean the option bottom left?

[slim spruce]

yes

[ocean dome]

hey everyone when im on labs my freelook is super choppy/sticking anyone know why

its only on labs too

[slim spruce]

What is your ram usage?

During the game I mean.

[ocean dome]

i have no idea

its just only on labs any other map is fine

it dosent change fps or anything it just stops like halfway then moves in a choppy motion

and its only in certain spots

like in the tents around the hallways

in the middle its perfectly fine

[meager lichen]

so i did bios update and driver gpu update completely new and now its a bit better but it still got some stutters, especially when i loaded up in the round it was stuttering crazy

[slim spruce]

What is your ram usage at?

[meager lichen]

4.8k or smth

[slim spruce]

During a raid?

[meager lichen]

yeah

[slim spruce]

4.8k what?

[meager lichen]

mb

[slim spruce]

out of what?

[meager lichen]

u mean VRAM budget?

[slim spruce]

no, system ram

[meager lichen]

16gb

is that to low?

[slim spruce]

How much is being used out of 16GB during a raid?

[meager lichen]

in the game it says "vram usage: 4800mb ram"

[slim spruce]

During a raid please ALT TAB and go to task manager > performance tab > memory

[meager lichen]

ok 1s

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

It could be a problem with not enough virtual memory

Then reboot and see if it helps.

[meager lichen]

for every disk i have?

i have 3

[slim spruce]

Only on C

[meager lichen]

and rest on automatic?

[slim spruce]

No page file for the others

[rose parcel]

?

my message gets deleted?

why am i getting UNACCESSABLE airdrops?

[slim spruce]

bot says repeated characters

[slim spruce]

Hide and ALT F4 and reconnect and try again.

It's a bug.

Every time I did this it works.

[rose parcel]

i DCd cause it aint worth the time with 6 other scavs looting and less then 10 left of raid

[main cradle]

@slim spruce

[slim spruce]

yeah

[main cradle]

Wtf

[slim spruce]

What is your ram usage at during gameplay?

[main cradle]

That wasn’t even during gameplay

Was watching a YouTube video (I didn’t add that October shit)

[slim spruce]

Tarkov was open?

or is this not about tarkov?

If it happens again we can look into it more.

Random blue screens happen very rarely.

[main cradle]

Tarkov was open

[slim spruce]

Oh, then the ram might have filled up.

[main cradle]

Ram was probably at 90

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

Do this and then reboot.

[main cradle]

I did that awhile ago

When it blue screened it updated windows

[slim spruce]

Open CMD as admin and run

sfc /scannow

it will scan windows for corrupt files and replace them. If it repairs some reboot.

[slim spruce]

@vivid briar Please only use English in this server. About this problem please reboot and try again.

[round garden]

my game has crashed 3 times today and discord seems to freeze up whenever it does crash

[slim spruce]

That violates the discord tos, I can't suggest using it.

[round garden]

i can send logs if need be

[round garden]

oop forgot

thank you tho

uninstalled lol

[slim spruce]

Try disabling hardware acceleration

[round garden]

gonna try that, thank you!

[round garden]

so this happened now

[slim spruce]

What is your ram usage at during gameplay?

[round garden]

gonna go into an offline raid now and lyk

[round garden]

is there a memory leak in a recent update?

im loading in and the ram just keeps going higher and higher

[slim spruce]

AMD cpu?

[round garden]

nope

i9 9900k

2060 and 24gb ram

[slim spruce]

Try enabling the ram cleaner in the game options and closing other major programs.

[round garden]

seems to be going down after automatic ram cleaner

getting some horrible lag spikes tho

game is unplayable rn

lag spikes last abt 15 seconds and happen every 10 scnds

[round garden]

think i fixed it

[slim spruce]

How so?

[round garden]

set my page file to 16gb min and 24gb max

that seems to have fixed it

[slim spruce]

Ok great

[round garden]

thank you so much for your help, genuinely really appreciate it!

[slim spruce]

[magic juniper]

Hello, im getting spikes of high ping in servers that i run with 50/80 ping and by some reason i start to get 1000 ping in the middle of the game... this started to happen when BSG released an update to the game... I uninstalled the game, i did everything possible and its still happening..

[meager lichen]

i've changed directory to HDD just for testing, and somehow it lags only on HDD. SSD works without issue.

[quiet summit]

You do not want to pagefile on HDD

[tough kindle]

I have a question regarding the guys who voice channel jump selling hacks n cheats and also the ones who team kill us , are there any penalties or just whatever ya gonna let eft go down the drain like all other fps

[quiet summit]

Please send video evidence to #discord-mod-mail

[tough kindle]

Ok from now on I'll record everything , we had a guy in our squad who accidentally streamed n we saw all his hacks on

[quiet summit]

Do you have their ID or Tag?

If so, please DM to me

[tough kindle]

Unfortunately I don't but I really don't mind losing my little bit of gear to these hackers

Just sucks some of us actually play the game n these cheaters ruin it , I'm so ready to Uninstall

[wintry cliff]

hey guys. im playing on asia SG server and im having 400ms ping and keep getting kicked out
using surfshark sg vpn turns it down to 150
but well i prefer having below 100ms ping

these are the pings on the launcher

[vivid briar]

i dont have confirm account in email

I dont have a message

[vivid briar]

403 Forbidden

and this

[vivid briar]

how can i fix it?

omg

[quiet summit]

Try different browser, try on vpn

[vivid briar]

okey

I dont have a message for confirm account

Do you know how fix it?

[vivid briar]

not working

mybe i banned but i dont buy game

im going to but this shit

shit

[slim spruce]

huh?

the email to verify your account leads to a 403 error?

[rare wasp]

Hello there i am not sure if i am asking at the right place but ill give it a go... i Rencently installed tarkov and i just bought a brand new graphic card a 3080ti and a Gigabyte m32Q 1440p. any other game i play i get exceptional image quality and i am 100 % happy. I am looking for someone who could help me out with the graphic settings because Escape from tarkov is really Blurry and pixely i am not sure how to fix that. Thank anybody for your help!

[noble basalt]

I left a discord call and this pops up only when I'm on tarkov and I cannot close it at all

[keen phoenix]

Hello, I have been experiencing a lot of lagging suddenly in the game, since yesterday. When I try to load into a raid, online or offline, it has a noticeably longer loading time and it takes around a minute for the black screen to fade away into gameplay. After this there are frequent fps drops while not moving, and any form of movement makes them worse. from 40 fps (which is already low compared to normal behaviour) it drops down to 11 or even 3 fps periodically. Going into the inventory results in a massive lag spike, almost freezing the game entirely. After a little while the lag spikes get less bad but still unplayable if against AI/players. Does anyone have any idea how to fix this? I experienced this problem months ago and I couldn't fix it then either, until one day I tried to play again and it ran perfectly fine.

[slim spruce]

CTRL R on the discord screen

to refresh

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[noble basalt]

Alright thanks

[loud moss]

Seems to be an issue with discord. Had the same thing an hour ago on tark and cod yesterday, just gotta ctrl r disc

[keen phoenix]

Thank you, this solved it immediately

[slim spruce]

[cerulean quarry]

I can´t get into raid for the past 5 days, it stops at synchronizing with other players, tried reinstalling tarkov, on/off vpn, resting ethernet and still nothing helps.

[slim spruce]

It only freezes there? Not anything like "loading loot"?

[cerulean quarry]

it is after loading loot, but i also experience 100% use of cpu when loading loot is loaded at 100%, idk if that is related to that issue

at this point I am thinking about changing whole pc

[slim spruce]

pc specs?

[slim spruce]

Please try some different servers in the game as this problem with synchronizing players is usually a server issue.

[cerulean quarry]

still, after changing to specific server, i also tried changing them a lot of times for the past days... that is no a server issue

[slim spruce]

When this happens ALT F4 and rejoin the game and see if that allows you in.

Alternatively this can sometimes and come and go. Please try auto servers.

[cerulean quarry]

tried it probably 4 times a raid, for the past 20 raids never fixes it

[cerulean quarry]

I try probably like 5 raids from auto, 5 from specific every day, still same

[slim spruce]

What antiviruses do you have running?

[cerulean quarry]

i dont think i have any 😄 turned it off when the issue started

how to completely reset tarkov outside the game?

[quiet summit]

Account issues can only be solved by BSG support via the website, by creating a ticket, or submitting an email to '[e-mail]'

[slim spruce]

reset how?

[cerulean quarry]

like to completely delete all settings

[slim spruce]

They are located in

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And delete those ini files but this problem is not related to settings

You could send in a bug report in the launcher and they'll look into this.

[vivid briar]

no

403

is after this

[timid laurel]

Any idea what's causing this ghosting effect? My AA is set to FXAA so no TAA artifacts...

It stays static whenever there's an "opportunity" of a reflection on a surface i think

[keen swift]

anyone know what could be the issue if my gave freezes on "awaiting session start"?

[olive roost]

is this a raider or something he literally just shot me through a wall and he had 7.62 bp

on customs around the fortress and crackhouse

[slim spruce]

If there's no report button it's AI.

[olive roost]

yea I see but like is it reshalas guards I thought they all had the same names

[quiet summit]

Sanitars Followers.

[olive roost]

oh my bad I didn't see there was a event

thx

[quiet summit]

[oblique jasper]

My game crashes with a unity error a few seconds after its launched. Ive cleared cache, launched as admin, changed power management mode, reinstalled game, reinstalled drivers. Any way to fix?

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[oblique jasper]

thanks for the help. Still doesnt work.

[slim spruce]

verify integrity of the game files in the launcher

top right on your name > integrity check

[oblique jasper]

i have a lot

[slim spruce]

If there's no errors reinstall your graphics driver in the custom install option with "clean installation" checked.

For amd use "factory reset"

Then reboot and try again

[minor oak]

how to get tremor easily?

[oblique jasper]

That fixed it. Thanks

[marsh verge]

The shadows are flickering and also 48x48 resolution pixels... cmon man look at the screen shot. What can we do tto fix it

[slim spruce]

do you have mip streaming or low shadows?

[marsh verge]

Shadows are medium, i been experimenting with mip, gonna check if i have it on rn

also checking my NVIDIA panel. But its distracting and some times i cant just pump hire settings to deal with it. seems like something to do with shadow render distance/LOD

maybe LOD Bias CLAMP in fix it, since having ALLOW will introduce aliasing when scene is in motion? (just documenting my troubleshoot for future ppl)

[slim spruce]

it looks like normal to me since I see that sometimes

[marsh verge]

I watch some other ppl play and granted they probably have better PC but the shadows look a lot less... "distracting"

I get weird shimmers in the trees sometimes too

When it looks good... its good. When it looks bad... its a nightmare and distracting

[rapid hawk]

are there any other sideways mounted sights I can use I believe its called canted? half the time I cant even see through the scope when I use them but they come in handy if I have to use a left side peak or swing to the left

[rapid hawk]

do u have dlss on?

[slim spruce]

pk06 as well

I think that and the delta point are the only ones

[vivid briar]

What the heck is going on with the stupid website? I can't log in, so I reset my password. I get the password reset email and successfully reset my password. I go to log in and it says the NEW PASSWORD is wrong? Now I have to wait an effing hour before it lets me try again???

[slim spruce]

Make sure it's 100% correct with no errors on the next try. Check the email as well.

[vivid briar]

I used LastPass to generate the password.

[slim spruce]

I'd recommend trying it manually.

[vivid briar]

Ok, I will try it manually in one hour.. I have seen sites where it doesn't register autofill as valid.. so I guess that could be it.

I was trying to download the game because I had to reinstall Win11

[slim spruce]

You can use this for the launcher https://prod.escapefromtarkov.com/launcher/download

[grave relic]

i dont have anything else downloading

[quiet summit]

Try and restart your computer.

[slim spruce]

if a reboot doesn't help, white list the game and launcher folders in windows defender and reboot again and try then.

@lost spoke
First, create a restore point so you can undo any changes. (Start > type "create a restore point", choose that, click "create" and name it.)

To fix the TSL SSL error "Local problems on post" navigate to this registry key in the registry editor:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

[lost spoke]

i cant log into the game (backround) tarkov launcher whouldent opena dn kept saying connection error and i waited a day and tried all i could to fix it and just deleted the game files and the launcher and reinstalled it all and now it wont let me log in this pops up when i try to log in can anyone dm how to fix it or ping me ( the error reads local problums on post then has a website link to the launcher download i think or something and below that it says "could not create SSl/TLS secure channel (edited)

[lost spoke]

man i am slow af i do not understand one thing that i am being told here

[slim spruce]

I don't really know another way to say that

The fix is extremely technical.

[lost spoke]

fuck

i have the files open

[slim spruce]

I can walk you through it

[lost spoke]

uh if you CAN we can go into a vc on the server and ill screen share

[slim spruce]

call me

[lost spoke]

alr

[slim spruce]

[wintry cliff]

any idea if friend doesnt show up on the group menu ?
it worked just fine yesterday

[quiet summit]

Make sure you have them added

You may add them via the messenger on the bottom right

If you wish to look for someone that is not on your friends list

[wintry cliff]

yeah, it worked fine yesterday meaning i already added them

[quiet summit]

You may ask them to hit "Start looking for group"

Make sure you two are on the same time zone

Time zones are 12 hours apart

It could be they're on different maps, or different time settings

[wintry cliff]

yeah, same time, same map, same all

it just randomly didnt work

[quiet summit]

Do both of you see the same people in the lobby?

Or do one of you not see anyone at all

[wintry cliff]

nope, one sees other

[quiet summit]

Pardon?

I mean the random people in the lobby

Do you both see the same people?

[wintry cliff]

i see guy 1 and guy 2
while my f riend see guy 3 and guy 4

[quiet summit]

You have something not selected the same

[wintry cliff]

we crosschecked both and even relog the game

[quiet summit]

Are you both on this discord?

[wintry cliff]

althought we fixed it by going to a different map

[quiet summit]

It has to be you selected different timezones or something

[wintry cliff]

so in customs it didnt show up so we tried interchange, and then went back to customs and it for some reason it show up

no no, we crosschecked everything

[quiet summit]

Anyways.

[wintry cliff]

well it worked now

something like desync i guess

[quiet summit]

Maybe maybe

[timid laurel]

No... I mentioned having FXAA which is a postfx aa method

[sly cloud]

If I scav on customs with a friend i will constantly freeze at the start then lose connection only happens on this map and only with some1 any suggestions as to why?

[stuck geyser]

where do i report pewople that team kill

[gritty carbon]

I recently got a 6600 XT, I've tried a lot of settings but around scav house in Woods I still get sub 60 framerates. Settings are set to mid-low. I have a Ryzen 5 1500X but I doubt it bottlenecks since utilization (at scav house) is ~40% cpu and gpu is ~80. 32GB of RAM. Really clueless as to what could be causing the game not to utilize all of the resources it has

userbenchmark, be it accurate or not, gives me an outstanding (104%) rating for the gpu, average for cpu and above average for ram

there is no temperature throttling or anything, around 55C for gpu and 40C for cpu

[frail jay]

Anyone had this before? Can't even open the launcher. Reinstling it didn't help either

[grave relic]

how do i scroll when i am hovering over a door so i dont breach and just open it?

[tepid canyon]

i cant start up escape from tarkov im getting an aplication error and ive already unninstalled and reninstalled it

[mint sable]

run as admin

[tepid canyon]

i did that and its stuck on a infinite loading screen

and somtimes the same message will apear while runing it on admin

this is what its stuck on

if i run admin

if i wait i get a backend error