community-support

[slim spruce]

Also, I was replying to Zapwag with that "exactly".

[gloomy cargo]

cant steal the loot

got it, my friend pushed me, in

[harsh magnet]

raiders broken and not spawn?

12 raids

no raiders what the fuc

[coarse crater]

L luck

[scenic fern]

Anyone had a framerate issues after updating windows?

[slim spruce]

reinstall the graphics driver with a clean installation in the custom install option (nvidia) or a factory reset in the amd driver.

[wispy sentinel]

does anyone know which vpns work with tarkov

[dry hatch]

????? PMCs Spawning in middle of raid in med camp in woods??

also, should scav players spawn there while my crew (pmc) is there?

(med camp)

[nova tulip]

you cant vpn with tarkov

i think it’s against the tos or something because you need to purchase the game from the region your in

[slim spruce]

you can, it just might not work. Also it's not against the TOS.

buying the game in the wrong region won't work

[nova tulip]

oh ok

i thought i heard it was against the tos or something

[sterile marsh]

There's a guy joining vcs and just mic spamming

[quiet summit]

Please submit footage to #discord-mod-mail

Along with username to modmail

[coarse crater]

Lol hdd player

[dull herald]

anyone got a fix for error backend erroring?

[lilac prairie]

has anyone else been getting bad frame drops on light house the last few days or is it just me

[rapid hawk]

best quadnogs postfx?

[rapid hawk]

shit happens constantly I think its a server issue

[muted jolt]

Thank you 🙂

[ruby nebula]

Why doesn't EFT have a compensation feature like The Cycle: Frontier when cheaters are banned they will compensate the items in that raid And what do we have in EFT? Nothing. Yes we have nothing, not even a letter about cheaters being banned from reporting them. I go to work most of the day and come back to a few raids and we meet cheaters almost every day on the Asian server and especially most of these cheaters live a long time even at level 5x. I really like Tarkov since I know about Tarkov I almost don't play other games anymore but about living in Asia server and lots of cheaters it makes me very depressed. (Thanks for reading)

[vestal violet]

i keep dcing for no reason

[vivid briar]

I love getting TKED in lfgs and nothing being done

[fiery axle]

Hey guys what is a good place to find Klin cleaner in raid?

[shrewd scarab]

You should never lfg only on server also its not bannable

[vivid briar]

It was on server

[shrewd scarab]

Report them on dc they get banned of the discord server

[vivid briar]

They have alts and they even said it

[shrewd scarab]

Dick move to tk for some virtual loot

[vivid briar]

Yep

[wooden olive]

where do i report a cheater

[snow abyss]

i just bought the game but now i can't login anymore, it says it will send a code to my email (altho i tought i setup with the google authenticator) but i ain't getting any mail and i'm kinda stuck now ...

[fiery meadow]

moved my launcher to c drive now getting this error, anyone know how to fix it

[summer tinsel]

NO M856A1 on Peacekeeper???

???

[loud moss]

restart your game.

[summer tinsel]

I did

[loud moss]

so take a picture of the trader menu

[summer tinsel]

alr

No M856A1 in the trader menu

This gotta be joke man

[loud moss]

You can create a bug report in the launcher if it doesnt come up after a while.

[summer tinsel]

alr

[dry hatch]

bruh, it was 26 minutes left in raid

we got lucky that I got him killed before he killed us, he was juicy, but we ended up dying for player scavs that spawned with him

[terse wren]

Have a buddy who out of nowhere on Friday was originally disconnected for unauthorized client 201 error and had to fix it using the integrity check on the launcher. After it fixed it he tried loading into a raid it immediately disconnects him from the server with no message. He reinstalled, but no matter what he tries it'll disconnect him the second his PMC loads into any raid.

Ping is fine, server selection doesn't matter.

[gritty vessel]

how much does streaming on discord (720,1080 60fps) affectt the game performance? I streamed before and i didnt notice so much fps drops before, now its terrible.. Also, is there a way to increase FPS somehow? I have a feelinng that my PC can run tarkov better.. I have texture on medium, shadow low and TAA, everything else is off.. Distance is 1000... i cant get more than 65 fps and a lot of times, game is below 60

[cunning canyon]

My buddy is having trouble with downloading the game and he gets this what should he do already tried deleting the launcher and reinstalling it didn’t work any ideas

[slim spruce]

white list the game and launcher folders in windows defender and other antiviruses and reboot and try again

[cunning canyon]

and if that dosnt work

[slim spruce]

the problem is being caused by an antivirus

[cunning canyon]

its already whitelisted and he is till havignm the same problemes

[slim spruce]

did he reboot? Also did he white list the folder the game is going to and the launcher folder?

[cunning canyon]

yea

some reason its still not working

[slim spruce]

a program is scanning the files. turn off all antiviruses

[cunning canyon]

only anitviruses he has is the normal windowds defeneder and firewall both are off

[slim spruce]

Try the manual install in the pins or try running the launcher as admin

[leaden vale]

do both factions have the same sighting distance for the rogue's on lighthouse?

[unborn sigil]

Is that not controlled by your optics and your visibility setting? I don’t think faction matters?

[leaden vale]

no im not talking on my visibility on them im talking on what range do they shoot at me

cause i heard that bears or usecs are being sighted further than the other

[noble basalt]

How do I remove tarkov with this error

Everytime I try and uninstall it here it'll stop and give me this error, I can't force uninstall it either and on event logs it's saying that the E drive is has a bad block now

[slim spruce]

What do you mean bad block?

bad sector?

[noble basalt]

That's what I get

[slim spruce]

Please run the disk check tool on the E drive. Right click E in explorer and go to properties > tools tab > check for errors.

[noble basalt]

Scan & Repair or just Scan?

[slim spruce]

scan and repair

[noble basalt]

It says it's being used but nothing on my E drive is being used atm

[slim spruce]

what do you mean?

what error?

[slim spruce]

repair on next restart

and then reboot

[lyric mirage]

craft

[noble basalt]

Alright

On phone it's gonna take quite some time according to the ETA

[slim spruce]

Ok

[gleaming glade]

i have an issue with massive fps drops that last for 5 minutes and then everything goes back to normal, i play on low graphics, i have capped my fps and my pc is pretty good. it started happening this week

[slim spruce]

reinstall your graphics driver with "clean installation" checked (nvidia) in the custom option or "factory reset" (amd).

and reboot

[summer tinsel]

is there a way to undo quests?

[slim spruce]

no

[summer tinsel]

😦

I have to wait then to get something fixed

[slim spruce]

what is wrong?

[noble basalt]

Cheers for the help it let me uninstall the corrupted version of tarkov

[summer tinsel]

After i completed the cult part 1, something went wrong and m856a1 doesn't pop up on the trader

[slim spruce]

😄

[summer tinsel]

I've restarted like 6 times

[slim spruce]

you have level 2 peacekeeper?

[summer tinsel]

Yes

[slim spruce]

please submit a bug report in the launcher to report it

[summer tinsel]

I already did, I'm just gonna wait about what they'll do about it

[slim spruce]

If it's a bug they will fix the bug, but otherwise do not expect your bug to be fixed.

They usually can only prevent bugs from happening, not undoing what it caused.

[summer tinsel]

I'm doomed then

this game is kinda stupid sometimes

[slim spruce]

You can't find it on the flea nor the trader manually?

[summer tinsel]

I just can't

This is just sad at this point man

Then I just have to grind for m855a1 I guess

I don't like this

[sterile juniper]

hey can someone help me with a unity erorr

my game freezes and then kicks me out of the game

[slim spruce]

when doing what?

[gleaming glade]

it happens less now but still happens, any other possible causes and fixes?

[sterile juniper]

when i am in raid

last raid it was 6 times it happens

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[sterile juniper]

i gonna try it thanks

it still happens

[sterile juniper]

i did this already

[slim spruce]

Verify the integrity of the game files in the launcher.

[terse wren]

I have a buddy experiencing the exact same issue, started out of nowhere a day or two ago and every single raid he spawns into will cause the entire game to crash him back to desktop.

Checked integrity.
Uninstalled/Reinstalled.
Checked his page file, has 40GB of virt mem.
Ran sfc /scannow to fix anything Windows related.
Made sure all drivers were up to date.

Happened immediately following the 201 issues 2 days ago and has not resolved itself.

[slim spruce]

What is the ram usage at?

[terse wren]

I'll pull him into here, one sec.

[signal nova]

I've been trying to download Tarkov for the latest 2h or so, but the download gets stuck at this every time

[slim spruce]

[slim spruce]

for how long?

[signal nova]

It doesn't move at all, let it be there for 40ish minutes, not a single percentage more. I've tried reinstalling it, restarting pc, clearing cache and more

[slim spruce]

Try starting the launcher as admin

[signal nova]

I've tried that, nothing changed. I'll try once more and I'll drop a update.

[slim spruce]

disable antiviruses and windows defender

or white list the game and launcher folders and reboot

[misty echo]

where do i enter the game code to install the game after i purchased? my friend gifted me it

[slim spruce]

On the tarkov website on your profile, the promo code button.

[slim spruce]

https://webf-store.escapefromtarkov.com/uploads/monthly_2021_07/FAE66FD8-8CBA-49CF-A421-3E8A65787E4A.png.0605175d64a9b5e20b5c88aeff23b21b.png

[vivid briar]

Guys I’ve been getting bsod but I’m a bit suspicious it could be tarkov but it’s making me feel like it isn’t either basically the bsod happens if I shutdown the pc or sign out of my desktop profile, but ive tried multiple reformats with tarkov and it still happens yet when I reformat and I don’t install tarkov it works? Bsod any suggestions ? It’s DPC_WATCHDOG_VIOLATION

[slim spruce]

Any new hardware?

[vivid briar]

No been the same for 3 years I’ve done multiple tests on everything all comes back clean

[slim spruce]

Try "sfc /scannow" (no quotes) in CMD prompt ran as admin.

[vivid briar]

@slim spruce tried all of that it still happens I’ve tried running memtest Chkdsk sfc scannow I’ve tried running gpu stress tests cpu stress tests all are clean doesn’t happen on other installed games

Just seems to be tarkov that kicks it all off with errors all the time

[slim spruce]

When did you buy your ssd you're using now?

[vivid briar]

2 year ago nvme

[slim spruce]

what model?

[vivid briar]

Samsung 1tb 2.5

[slim spruce]

Since this happens with regular windows operations this sounds like a driver issue or a firmware of a device issue.

What did you do since reinstalling windows to have it happen again?

Did you install drivers for something as well?

[vivid briar]

nope I’ve tried all the chipset drivers I’ve tried just window drivers I’ve tried gpu drivers from nvidia Though this only happens with tarkov installed I don’t know why

[slim spruce]

It could be battleye and another anticheat interacting.

What version of windows?

[vivid briar]

There was no other Anticheat interacting at the time since tarkov was the only thing installed

I’ve tried on 10 and 11 both

I’m starting to think it’s a tarkov problem

[slim spruce]

Did you use the chipset drivers from the motherboard website?

[vivid briar]

yeah I used them and also just the windows one aswell I’ve done 5 reformats and come down to the conclusion that this issue stopped when tarkov wasn’t installed but i think if I install tarkov again it will probably happen again I feel like

[slim spruce]

I'd see if samsung magician has a firmware update for your ssd.

Do not turn off the pc while it's updating.

[vivid briar]

Is there anything that tarkov runs in the background when not opened such as a hidden driver ? Similar to a kernel driver that runs nonstop continues

[slim spruce]

battleye service

It should not be running though, without the game, however.

[vivid briar]

I’m not sure what to really do other then try the firmware ssd update I’ll try that I guess

[slim spruce]

What kind of devices do you have plugged in now?

[signal nova]

It downloaded, but now it won't launch at all. Battle eye thing opens and then launcher closes like it's going to open the game but it don't open. it opens in taskmanager

[vivid briar]

I’ve tried multiple keyboard and mouses I’ve tried different USB ports I’ve tried a headset without plugging into the jack and with usb I’ve tried switching display port to hdmi

[slim spruce]

escapefomtarkov.exe is running?

[signal nova]

yeah

[slim spruce]

verify integrity of files in the launcher

[signal nova]

Alr

[slim spruce]

How much space is left on C ?

[vivid briar]

@slim spruce basically empty considering windows has been reformatted 5 times and the only time it doesn’t bsod is when it’s not got tarkov installed lol this is what confuses me

[slim spruce]

Did this happen with the last graphics driver you had?

[vivid briar]

Yeah I’ve tried reverting them even with DDU this is why I feel like it’s coming down to tarkov been the problem

[slim spruce]

You could send in a bug report in the launcher and also update the firmware of your ssd.

I'd wait for a reply from them, as they can see the causes in logs.

[vivid briar]

Am I able to also access these logs ? Maybe I could fix it on my end lol

[slim spruce]

Tarkov game folder > logs > here

[vivid briar]

I feel like it would show nothing tho considering it’s happening outside the game

[slim spruce]

You could also look in "view reliability history" in windows for clues

[vivid briar]

Do I type that in windows search bar?

[slim spruce]

yes

[vivid briar]

@slim spruce thank you I’m gonna reinstall tarkov now to see if the issue occurs with it installed then I’ll look at logs and reliability checker

Cause it seems to happen every time the game is installed

[signal nova]

That also gets stuck at 0 😂

[slim spruce]

What antiviruses do you have installed?

[signal nova]

None, fresh install of windows literally today

[slim spruce]

White list the game and launcher folders in windows defender.

reboot and try again

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

[iron crystal]

somebody know what "fatal error in gc" means?

[slim spruce]

what do you mean?

[iron crystal]

okay look

I was playing the lighthouse map and after 5 minutes of playing time the message "fatal error in gc" came up and my pc hung up and restarted

like you know what it means?

[loud moss]

fatal error in gc usually occurs when your system runs out of memory. Lighthouse is currently broken and the culling is taking up unnecessary resources. Try playing with a page file at 16gb min and 24gb max. lower your texture settings by a notch, or use mip streaming.

[iron crystal]

I have 32gb ddr ram is it really there or is the map really unplayable?

also play on the highest settings on other maps, it went great except for the lighthouse now

[signal nova]

I just tried it, nothing changed. Does windows 11 have anything to do with this issue?

[cosmic granite]

@stoic idol now my BSOD is gone after upgrading to ram, even though 16gb shouldnt be a problem. The only issue now is that my GAME crashes when im in Lighthouse, no BSOD or no other map, just Lighthouse. Any idea how to fix this?

[cosmic granite]

after Upgrading to 32gb RAM*

[quiet summit]

Check 2 message above you =p

[severe goblet]

it has litmited time to recive? XD like quest reward

[median ruin]

yeah

[loud moss]

whats the issue?

[severe goblet]

just asking cause idk if i can keep my rubles there XD

[loud moss]

its on a timer

[severe goblet]

how long ?

[loud moss]

look at your image. you already answered your question

[median ruin]

lol

[severe goblet]

XDD

[winged wharf]

Does anyone know how to fix frame drops on tarkov im running 40 fps which is trash

Im running a amd graphics card

[bronze arrow]

Is lighthouse almost unplayable for anyone else?? I have a decent rig 5600x 3070 and 32gb ram but can only get around 40-60 FPS!!! If it drops and stays around 40 my audio input cuts out so my team mates can't hear me on discord then when it goes abut higher they can hear me again!! Anyone else have this?

[quaint escarp]

How do I fix the verification code email not being sent to me?

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[steep spindle]

Sent my computer to best by to get it checked out because Tarkov doesn't work for me, every time I start tarkov it crashes at loading loot it crashes at 76% to 79% they said nothing was wrong with my computer. I have no clue what the problem is because I used to run it perfectly and now it just doesn't work. Every time it crashes my computer just says no and I have to restart it. Somebody I'm begging you I've been dealing with this for 8 months. I just wanna play Tarkov T-T

[slim spruce]

16GB of ram?

[steep spindle]

nah just 8 but I used to run it perfectly I don't get it

[slim spruce]

This is the cause of your issue. 16GB is recommended for playing the game. You might be able to play factory but not so much any other maps. In my experience 8GB is not enough to play this game.

You can try adding more virtual memory and that may help:

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

If you buy more ram, please buy the exact module you have now for 16GB total or buy a new set, for best compatibility.

[steep spindle]

Okay thanks I'll try it appreciate it brother

[slim spruce]

If you have the money, I'd go 32GB to make sure you have no issues.

in two 16GB sticks

[terse tiger]

How I can report chitter i have proof

[sweet hollow]

if theres an airdrop in raid how long do i have to wait to call another?

[slim spruce]

20 minutes, I believe.

[slim spruce]

report them ingame and that's all you need to do.

[river plinth]

this guy just lost 1 mil because of the flea fee problems

is there going to continue to be this terrible flea fee equation or will it be fixed

he probably thought that is was valuable cause no one was selling them/their where all bought out but there are none because they sell to therapist for 300 rub

[slim spruce]

I would suggest next time looking at the tax. Sorry.

[river plinth]

not me but its so many people

[karmic umbra]

Server needs to be shut down

Keeps booting from west coast canada/east coast canada

Super high latency

200-250ms

@mellow tundra

[slim spruce]

it reboots after a raid is done

If it is a server issue.

[karmic umbra]

Right on, yeah my cousin and I kept getting booted as soon as we loaded in with PMC. Tried a couple relog and still same issues

[vivid briar]

cant login

[slim spruce]

are you opening the game with the launcher?

[vivid briar]

im using the launcher

[lean meteor]

is there any way to get past the verification code? i dont have access to the main email but i have the backup email and cant log in

was able to update my game and then right after it logged me out and now i cant get back in

[slim spruce]

what else does the error say below that?

[vivid briar]

know a fix?

just got the game 😦

[slim spruce]

Do you see access denied on this page? https://launcher.escapefromtarkov.com/launcher/login?launcherVersion=12.12.2.1944

[vivid briar]

\

[slim spruce]

Ok that's good

disable all firewalls and antiviruses temporarily

[vivid briar]

umm

how lul new to computers

[slim spruce]

What antivirus do you have?

[vivid briar]

idk

the default\ one

wait i got avira

[slim spruce]

turn off the firewall or internet security on that

[vivid briar]

idk how

1sec

[slim spruce]

https://support.avira.com/hc/en-us/articles/360000752845-Enable-or-disable-Avira-Web-protection

[vivid briar]

ok

[slim spruce]

Is this your laptop or from a company?

[vivid briar]

im on pc😭

[slim spruce]

is it your pc?

[vivid briar]

idk what its from

[slim spruce]

The avira endpoint is usually for large companies only

[vivid briar]

i cant close this to delete it

[slim spruce]

make sure no vpns are enabled in that and try disabling it from within the software

you can't close that exe

[vivid briar]

nothing is popping up

[slim spruce]

in the bottom right on windows you will see the icon tray

[vivid briar]

is there like a way to just get rid of it

[slim spruce]

You could uninstall it but it should have appeared there.

[vivid briar]

idk

[slim spruce]

Start > uninstall a program

[vivid briar]

i cant its open

[slim spruce]

it will close it

[vivid briar]

ok

i turned the stuff off

i think

[slim spruce]

the internet security and vpn should be causing this

[vivid briar]

its not letting me uninstall

[slim spruce]

This is unusual because that program is usually only sold to large businesses. Are you sure you own the pc?

If it is a company pc it will have safeguards to not allow you to uninstall things.

[vivid briar]

yes

[slim spruce]

What happens when you try to uninstall?

[vivid briar]

its custom

[lean meteor]

is there a way to get auth code to send to backup email

[slim spruce]

No. Please see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[lean meteor]

tried all of that :(

[slim spruce]

please email [e-mail] for further help or use the website ticket system if you can log in there.

[vivid briar]

i dont have the vpn on

[slim spruce]

internet security and firewall, try disabling those

[vivid briar]

how i turn internet what ever off

idk how

[slim spruce]

See this or is it different?

[vivid briar]

i deleted

[slim spruce]

huh?

[vivid briar]

i got it

[slim spruce]

Ok, reboot and try to play the game now.

[vivid briar]

well i need to know how to turn the other stuff off

[slim spruce]

you said you uninstalled it?

[vivid briar]

yea but i want to turn off anti virus

[slim spruce]

what exactly did you do?

[vivid briar]

uninstall it

[slim spruce]

Then the antivirus is gone.

Reboot and try to login on the launcher again.

[vivid briar]

it says its on

[slim spruce]

windows defender will activate when you have no other antiviruses

it usually does not cause issues like this.

So ignore that.

[vivid briar]

dident work

[slim spruce]

you still get the same error in the launcher?

[vivid briar]

yup

[slim spruce]

do you have any vpns running?

[vivid briar]

no

[slim spruce]

do you own your own router or is it a school's or companies?

[vivid briar]

mine

[slim spruce]

does it have any fancy firewalls or security built in?

[vivid briar]

im on Ethernet

that a reason?

[slim spruce]

no. It's just that this could be caused by a special firewall somewhere

if there was, it should have showed up in your browser as an error though

I got an idea

[slim spruce]

Right click on the launcher and run as administrator

[vivid briar]

i found another vpn

[slim spruce]

please make sure they are all disabled so you are on your regular connection

[vivid briar]

i give up :?

any ways gn

[slim spruce]

good night

[lean meteor]

will the email transfer ever be enabled

[regal halo]

is there way to report people for being toxic, assuming assholes and more

like j tryna let other people know so other people dont have the same experience as me

[pearl lion]

@regal halo hey nice try team killing me bud i got it on video if you wanna see how it went poorly for you

@regal halo no worries i wont show a mod.... unless they want to see it of course 😭

[regal halo]

@pearl lion your cute buddie

people like you are irritating ash

you were harrasing me in comms

[iron crystal]

Well not this problem but my pc crashed yesterday due to fatal error in gc i would‘nt recommend playing on that map unless you want to have bugs around

[west nymph]

https://vm.tiktok.com/ZMFe8opJ8/

[harsh bear]

Hello, so i have strange idk, bug or it was cheater that killd me threw all map, but i can't report him in game becouse he don't have nick name.
Video of my character dying from cancer or old age: https://youtu.be/hIo26pnBGPU
So i know that you don't deal with this kind of problems, but in what section can i report this... bug? So people didn't had situation like this, and will i get my stuff back for reporting bug? : D

[loud moss]

Bugs go in the launcher. No one gets compensations

[cosmic granite]

bro fuck this game man, im tired of all these crash problems 😦

i just wanna game, have fun 😄

[cosmic granite]

i heard that it was better to turn mip streaming off for crashes?

[loud moss]

Not for this.

[brisk elbow]

BSG doesn't allow refunds even on the first day right?

[slim spruce]

There's no refunds at all.

[nova tulip]

no

[fast gorge]

is someone here that can help me ?

i´m trying to create an account with a certain email but it says this THE EMAIL ADDRESS ON THIS DOMAIN CANNOT BE REGISTERED. But i dont have this email registered on the website

[slim spruce]

This error means you must use another email provider.

[fast gorge]

like gmail ?

[slim spruce]

Yes

[fast gorge]

but why though

[slim spruce]

Because you won't get emails from BSG to log in with from those addresses.

[fast gorge]

ok thx

[median ruin]

Trust, gmail is what you want to use

Significantly less issues occur when you sign up with gmail

[gleaming glade]

I have massive fps related issues in tarkov, the issue only started last week. Im getting really bad fps drops that last for about 5 minutes until everything goes back to normal, i play on a failry decent pc, i use low graphics in tarkov and reinstalled the graphics drivers with no result. Any ways to fix this issue?

[slim spruce]

What is your ram usage at, during gameplay?

[gleaming glade]

over 40% and under 80%

[slim spruce]

fps can change depending on where you are in maps

[gleaming glade]

happens even in the menu

[slim spruce]

I'd need to know more about this

like a video

[gleaming glade]

i'll try doing that

[slim spruce]

preferably including fps

[gleaming glade]

how do i enable an fps counter?

[slim spruce]

` and then type fps 1 and that works ingame

[sweet hollow]

can you not fix broken visors like the rys-t anymore? i asked a friend to shoot me in the visor and then i repaired it but its still full of bullet holes

[slim spruce]

it was always random if a repair fixes a visor all the way

[gloomy cargo]

me and 3 other friends spawned as PMC, 4sec later one by one headshoted in dead in just 4 sec everyone dead, I ran under a big rock cover, died through cover.
its good that video evidence is not used at all and reporting someone ingame provides nothing... best part this cheater will be banned in few months after more dmg he caused to legit players with no compensation.

[fleet imp]

Sooooo, I just had a backend error while receiving money from Ragman by selling my grenade case

So it rolled back right before but now I don't have the notification anymore & my 320k rubles from selling it is gone

Guess I got tarkov'd?

[slim spruce]

restart your game

[fleet imp]

nvm fixed

[sweet hollow]

is calling an airdrop using the flare gun done the same way as the regular cartridge that doesnt need a flare gun? just point 45 degrees in the air and shoot?

[slim spruce]

It should be.

[sweet hollow]

also, why am i going into raid with 41.5 kg already? i barely have anything

[quiet summit]

CPC mega heavy

Ash-12 mega heavy

lol

[median ruin]

Raid bag also heavy

raid bag isn't needed to loot a flare btw

most times you'll probably fill a trizip

[sweet hollow]

ash 12 is 9 kg. how much does an m4 weigh?

[quiet summit]

See ammunition weight and stuff

I tried running Ash-12 early game

never again

[fleet imp]

Yeah running the ASh-12 puts you directly into the "fat fuck" category

[signal nova]

Yo, my game started working. But it just stopped launching again and now the same issue is happening

[slim spruce]

infinite checking integrity?

[signal nova]

Yea

[timid smelt]

hey so my buddy got a 2010 error code while trying to buy the game anybody know what to do for that?

[slim spruce]

what is the error message?

[slim spruce]

is the game and launcher folders whitelisted in windows defender and other antiviruses?

[timid smelt]

the error message said, "due to fraud the card was blocked in the system"

[slim spruce]

you will need to contact xsolla support https://help.xsolla.com/i-cant-make-a-payment

[signal nova]

I think so.

[slim spruce]

That looks correct

However, this problem is probably caused by some program removing files from the tarkov folder

But the infinite checking time I am not sure of

Try installing the game on C

[signal nova]

I'll try, the only issue is that it's a hard drive.

[slim spruce]

D is a ssd?

[signal nova]

Yeah, should I install the whole launcher on the D drive instead?

[slim spruce]

You could try that.

When you reinstall the launcher you'll need to point to the tarkov folder so you don't have to reinstall the game.

With "set the path..." and select the d:\tarkov

[coarse phoenix]

so uhh stuff like this

idk where to put it

[loud moss]

Desync

[coarse phoenix]

last wipe they had a patch that practically removed it so why is it back and worse than ever

[loud moss]

I can assure you this is far from the worst.

[coarse phoenix]

i agree with you on that but i really love this game so once i finally have time to play this feels like a kick in the balls from the devs. i dont wanna slader but i feel like issues like these should be top priority over adding new content

[loud moss]

They are not going to move people working on modelling new guns, recording new audio for them, or designing maps onto server stability patching.

[coarse phoenix]

hate to see the game in this state hope cod doesnt pose as too much competition but imo quality > quantity

[sweet hollow]

i just sold a NIXXOR for 610 euros when they are going for about 63-65k roubles. but when I check with skier how many roubles is 610 euros it says 70k. So how come my offer of 610 euros for the NIXXOR was on top of the page as being the cheapest?

[frozen wedge]

anyone know why tarkov wont let my friend download it? he bought like the 2nd version and has checked all 3 of his emails and theres nothing in any of them, but hes played with me before,, and i have his username from last wipe

[slim spruce]

If it was bought on the official website it sounds like he forgot which account it was on.

[frozen wedge]

its not on any of his emails.

he only has 3, ive checked all mine and nothing

[slim spruce]

he will have to log in to the website on each of them

the emails will not have a code in them or anything

codes are only given when buying a gift

[frozen wedge]

he has logged in on all 3 tho

[slim spruce]

make sure your payment method does not show something like a charge back for the transaction.

[frozen wedge]

there was none, no statement either. but theres nothing for either of us

[slim spruce]

You have no proof you spent that money?

[frozen wedge]

i have his usergame from last wipe still on my list

[slim spruce]

If you have no proof you spent the money and the accounts don't have the game on them, I'd guess you did not buy it.

[frozen wedge]

great help you were then

[slim spruce]

I mean you could contact support but since you have no proof you spent the money I would guess there's something else going on.

[spare skiff]

anyone know how to fix game freezing on extract but only on scav?

[slim spruce]

freezing as in the game closes?

[frozen wedge]

so he does have a payment history to it

[slim spruce]

I thought you said you bought it for him?

[spare skiff]

doesnt close just freezes for a few minutes then sometimes comes back

[slim spruce]

ram size?

[frozen wedge]

i thought i did but he has it on his card. this was over a year ago

[slim spruce]

he will need to contact support on the website in a ticket, most likely on the account you still have on your friends' list.

it was bought on the official website, right?

or a 3rd party website?

[spare skiff]

when I recovered my account recently they wanted the original credit card statement to return access

[vivid briar]

how do i report tk?

[slim spruce]

#discord-mod-mail with a video

[vivid briar]

ty

[charred vale]

i just got my password wrong once and now i have a 1 hour lockout what just happened

[slim spruce]

Try again in 5 minutes as it usually lowers.

[charred vale]

ok, also this only happens at one of my computers (not on my laptop) does that tell you anything?

[slim spruce]

wait a while and try again on the other machine

[charred vale]

ok

[slim spruce]

make sure it is correct for next time

or it could be a longer wait

[charred vale]

k

[native wraith]

whenever I try to move things in my inventory then I backout to go into a raid this happens and I don't know what to do anymore..

[slim spruce]

One of your items is bugged, something that has durability or hp of some kind.

you will have to maybe sell it or delete it.

[native wraith]

ahhhhh ok

i figured it out thank you ❤️

[pearl flare]

i have an issue with the launcher, i was having issues with the game connecting to the server, so i decided to uninstall and reinstall, and now, whenever i try to login, i get an error saying, "Local problems on POST" with a link that doesnt bring me anywhere, and the subtext of "An error occurred while sending the request." and then "The request was aborted: could not create SSL/TLS secure channel." i dont know what this means, and how to fix this, has anybody had this issue? does anybody know how to fix this? any help would be great

[slim spruce]

Do you see "403 forbidden" when you visit that page it shows or random gibberish?

[slim spruce]

ok good.

Please disable any VPNs and antiviruses that protect internet traffic temporarily.

[pearl flare]

i dont think i have any

would windows antivirus do that?

[slim spruce]

Are you on a school wifi or a connection managed by others? And no, windows defender usually doesn't cause this.

[pearl flare]

nope, just my own wifi, with no blocks to my knowledge

[slim spruce]

Try whitelisting the launcher, tarkov exe and tarkov_be exes in the windows firewall, allowing public and private for them.

[pearl flare]

AVIRA IS TURNED ON! WHEN DID IT DO THAT

[slim spruce]

I saw someone yesterday with this problem that had avira

however a business version

[pearl flare]

i turned it off and neither the website nor the launcher have changed

[slim spruce]

Make sure any vpns on that are disabled

[slim spruce]

I'd suggest white listing the launcher and game folders in avira and windows defender and reboot.

It can still be using internet security when disabled.

[spark minnow]

Is there someone that knows something about PCs? that copuld help me out quickly.. i got a problem i think

[slim spruce]

indeed. What is the problem?

[spark minnow]

So, i got 4x8gb RAM.. 2 /4 are a different brand. 1 brand can run 3200 mhz and the other apparently cant allthough the Purchase-site says clearly it can.. So i removed the sticks one after another and came to the conclusion, that apparently that one brands ram doesnt work.. Or im messing stuff up..

And my question is, if i can run 2 ram of a different brand without problem

its kinda weird

[slim spruce]

Yes it's possible, but the speed it runs at should be the highest they both officially support.

But ideally I would suggest only using the better brand

and enable XMP/DOCP for that.

[spark minnow]

Yes officialy it says that both can run 3200mhz.. When i did do that it said smth like "Couldnt boot up bla bla memory settings will be reseted"

idk which one is the better brand tbf

[slim spruce]

You looked up the model number to be sure?

[unborn sierra]

I believe some mobos dont run the 4 sticks well

[spark minnow]

yea i did i even checked the memory theres like a small description on it

[unborn sierra]

Like, dualchannel 2 sticks tend to be the least problematic setup

[slim spruce]

what motherboard?

[spark minnow]

B450F gaming 2

only 1 of the 2 brands can run 3200mhz somehow

like the other wouldnt even boot up at some point somehow

and after putting all of the 4 sticks back in they only run on 2133mhz now. and the maximum they can go is 2400 , if i go past that it says cannot boot. If i remove 1 of the brands, then they can go to 3200mhz

kinda weird and idk what is wrong

[slim spruce]

What slots are you using? The manual says to use one type in each of the 2 slot kinds.

[spark minnow]

ummmm im using all slots

[slim spruce]

a1 b1 and a2 b2. With a1 and b1 being the same.

So ram type 1 should be in a1 and b1

[spark minnow]

ohhh

[slim spruce]

and ram type 2 should be in a2 and b2

[spark minnow]

and what is a1 and b1?

[slim spruce]

it's labelled on the motherboard

[spark minnow]

uhmmmm

[slim spruce]

"Always install the DIMMS with the same CAS Latency. For an optimum compatibility,
we recommend that you install memory modules of the same version or data code
(D/C) from the same vendor. Check with the vendor to get the correct memory
modules."

So the manual recommends using extremely similar ram only

[spark minnow]

let me see one second so these ones g together and these ones? (red) blue)

[slim spruce]

yes

[spark minnow]

ohhhhhhhh

[slim spruce]

use the best kind in the red

wait

[spark minnow]

wait i think i have it like this right now

[slim spruce]

The blue is the best

Since it's first

[spark minnow]

idk which one is the best tbf

[slim spruce]

I would honestly recommend only using the 3200mhz ram

and not use the other

[spark minnow]

i got these

[vivid briar]

careful with offline raids, game just bugged on me and put me in a real raid on stream full chat seen it was offline and i lost 1mil of shit while i was just playing around

[spark minnow]

both are 3200mhz

[slim spruce]

Only use the corsair and see if you have issues. Most don't with 16GB.

[vivid briar]

trying to get a clip as we speak

[slim spruce]

And since you are only using one kind, xmp will be available. (docp for amd).

[spark minnow]

i had issues when i only used corsairs, let me see if it works now

[slim spruce]

You should do a bios update then.

[spark minnow]

i use docp

wait does only 1 type of ram work with 3200mhz ?

can i pull a bios update from pc directly? likle internet

i havent updated since i got it (2019)

[slim spruce]

Some motherboards have features to do that but asus does not. You'll have to do the USB method.

[spark minnow]

oh well thats a ouchi ^^ dont have usb stick here atm i will grab one tomorrow from my car

I thank you alot for helping me out on this problem i really appreticiate it :3

[slim spruce]

Ok. You'll need to format it to FAT32 and put the bios file on it and boot to bios and use the ez update utility.

[spark minnow]

oh

[slim spruce]

do NOT turn off the pc. It will reboot several times.

[spark minnow]

fat32? is there aprogram that does this

[slim spruce]

it's a windows reformat method.

you can find the bios file here https://rog.asus.com/motherboards/rog-strix/rog-strix-b450-f-gaming-ii-model/helpdesk_download/

[spark minnow]

ohh i see

[slim spruce]

latest is from a month ago

it should help your ram issue and allow you to use all 4

[spark minnow]

is this fat

[slim spruce]

reformat the usb and choose fat32

[spark minnow]

i can use all 4 but just not all 4 on 3200mhz i think

[slim spruce]

the dimm says 3200mhz so you should. The timings are also the same.

[spark minnow]

ummm and how can i reformat. Sorry for asking so many question im just not the best in Pcs

[spark minnow]

okay

[slim spruce]

"Type and search [This PC] in the Windows search bar①, then click [Open]②.
Right-click on your USB flash drive③, then select [Format]④.
Select File system to [FAT32]⑤, then click [Start]⑥.
A notice appeared to remind that all data on the USB flash drive will be deleted. Click [OK]⑦ to start formatting your USB flash drive.
※ Note: Please back up your data before proceeding with Format.
The format process is completed and your USB flash drive has been converted to FAT32. Click [OK]⑧ to close the window."

[spark minnow]

okay thank you very much my friend

[slim spruce]

Then put the bios file on it. Then reboot with the usb drive in and spam Del and f2 and enter the bios and go to the bios update ez utility.

and browse the file system for that cap file

And let it do its thing.

well that uses the whole ai suite lol

[spark minnow]

Wait i just see i can update my bios over internet

[slim spruce]

If you have the ai suite installed you can.

[slim spruce]

Oh that is neat. yeah you can do that.

[spark minnow]

Yeyyy okeoke holy f it updated from version 2605 to 4007

[slim spruce]

Reboot and you may have no more issues with your ram and you should be able to use 3200mhz

Reboot when its done

[slim spruce]

And you're in windows

[spark minnow]

Okayokay

[slim spruce]

It should be in C if it just downloaded

[spark minnow]

Yess its working i think it says processing

[slim spruce]

look in Fs1

oh it's updating

[spark minnow]

It doeant let me move my mouse somehow

[slim spruce]

Don't touch it until you're in windows

It will reboot several times

[spark minnow]

Okay thanks alot aftee that i will try tp do 3200mhz

[slim spruce]

since you're using two different kinds of ram I would suggest not using docp, only setting the speed to 3200mhz

[unborn sierra]

Make sure your power dont go off, cuz if it do, your mobo is gonna brick

[slim spruce]

That is not really the case anymore but I would not test the backup features.

[spark minnow]

Okay

I cant believe my mobo doesnt shit itself for not beeing updated for years

[slim spruce]

the bios updates fix bugs and add support for more ram

[spark minnow]

Yea

Only reason i fiured out my ram wasnt rinning on full Potential was beczse i did a userbenchmark and it said its not running on full speed

Also i almost shitmyaelf because my pc didnt Start when i checked ram

Whats this

[slim spruce]

Did you set up more than 1 drive to act as one, in RAID?

[spark minnow]

Idk

[slim spruce]

push f1 and change the ram speed to 3200mhz

[spark minnow]

I did

And now my pc restarted 4x

[slim spruce]

it says 2133mhz

unless you changed it

[spark minnow]

Hm

[slim spruce]

the ram may not support 3200 then

[spark minnow]

Thats weird tho

[slim spruce]

I'd look at the modules themselves for the speed

And also check the ram with the memory check tool

That is in windows or maybe the bios

Start > memory diagnostic

[spark minnow]

Olay

I hope amazon didnt rob me

[slim spruce]

I'd take it out and look on the modules to see what the sticker says

and look up the long number for the model info

[spark minnow]

The Sticker says 3200mhz i checked that

[slim spruce]

I wonder what the fail was for then.

[spark minnow]

Ohh okay okay

Yes same

Max it can go ks Like 2400 the hyperx ram is fine on 3200mhz

[slim spruce]

Looking up that error that may mean the types of ram are not in the correct slots

you should make sure the ram sticks are in the correct slots 1 and 3 for the hyperx and 2 and 4 for the corsair

(counting from the left)

[pearl flare]

hey sessamy, i dont want to interrupt, but im still not having any luck with getting the link to work

[spark minnow]

Like this?

[slim spruce]

yes

[spark minnow]

i sxhould do memory diagnostic now right?

[slim spruce]

yeah, just to be safe

[spark minnow]

Okay its doing that now

[pearl flare]

sorry, i cant seem to find the option to whitelist it through windows security, i looked up how people do it, and theres just not an option for me

[slim spruce]

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

Go to Start > Settings > Update & Security > Windows Security > Virus & threat protection.

Under Virus & threat protection settings, select Manage settings, and then under Exclusions, select Add or remove exclusions.

[pearl flare]

sorry man i feel like a 90 year old right now, there just isnt an option i can see

[slim spruce]

Oh since you have avira on, windows defender is not being used.

And if so, click the bottom option for the microsoft defender options

[pearl flare]

im not really sure rn

i whitelisted the folders in windows defender

i whitelisted in avira, ive turned off everything, and nothing

it just doesn't seem to work

[vivid briar]

same still lul

[slim spruce]

Something is blocking the connection, most likely a firewall or vpn.

You could try changing your DNS server.

to google's 8.8.8.8 and secondary 8.8.4.4.

[vivid briar]

do you got any other ideas to fix this

[gilded wadi]

I've seen people suggest playing on "quiet" servers. Does that mean that a match can start even if it doesn't have all players in it?

[slim spruce]

It could be a block on your ISP's end if your isp blocks connections to russia or russian entities.

[vivid briar]

how i turn it off

[slim spruce]

This is something your isp filters if that is so, you can't fix it unless you use a vpn.

That would be something to try, a vpn.

[vivid briar]

umm

got any that are free?

[slim spruce]

Not sure, I have never used them.

[gilded wadi]

Most have a free trial

good enough to check if it works. I have used SurfShark for other purposes in the past and it has worked easily and reliably

[vivid briar]

i turned the vpn off

know how to do isp or whatever?

[slim spruce]

You can't know for sure really.

But normally this problem is a local issue.

[vivid briar]

my game used to work

[slim spruce]

I'd try a vpn to see if it's a isp issue to rule that out.

[vivid briar]

do i keep the vpn off or on

[slim spruce]

try with it on

see if it works on the game

And you an turn it off if it doesn't work

Nord vpn is pretty big

[vivid briar]

yea

they dident work

if i reset my pc would it work?

[slim spruce]

Try making sure your windows time and time zone is correct and resync the time by turning off and on auto time.

[vivid briar]

its correct

[pearl flare]

i bought nord vpn

neither work for me at least

[slim spruce]

please submit a bug report in the launcher and maybe bsg has more tips based on your logs@vivid briar

[vivid briar]

i did

[pearl flare]

theres no spot for a bug report? i created a support ticket on the website and sent an email to the support email though

[slim spruce]

the launcher as a bug report button, but you must be logged in first

[pearl flare]

damn lol, this shits ironic

damn @vivid briar you suffering from this too? please tell me you're at least not out 120 like me

i play pretty much all of last wipe, and now in this wipe my power goes out once and boom, nothing its just gone and i cant get it back

[vivid briar]

ive had this problem for a while

[pearl flare]

started two days ago for me, and i was really getting into this wipe, wonder what the issue is

[vivid briar]

i have had the game for 1 - 2 years but never really played until my freind go it

and now it aint working

[pearl flare]

dis stinks, games hella fun but the amount of technical issues is shocking

[vivid briar]

yup

and the fact its prob cause where i live is dumb

i might jsut reset my pc

[earnest monolith]

just spawned in on reserve, got disconnected, now im back at the main menu and it saysi died, but squad can still see me alive and well in raid

im so over this shit dude

[vivid briar]

lul

[vivid briar]

anyone know a fix :/

[quiet summit]

I can't read any of the words

[vivid briar]

it says local problems on POST
https://launcher.escapefromtarkov.com/launcher/login?launcherVersion=121221944
the request was aborted could not create SSL/TLS secure channel

[quiet summit]

Can you turn off your router for 30 seconds and turn it back on?

Also Pease make sure your date/time is synchronized - disable/enable the autosync again

[vivid briar]

i restarted my router like 10 mins ago cause internet probs

also where is auto sync i cant find it

[vivid briar]

ok done

now what

[quiet summit]

lol try?

[vivid briar]

dident work😭 \

[quiet summit]

Going to have to contact support via the website

Through your profile

Open a ticket

[vivid briar]

i did

[quiet summit]

Then it's time to wait

[vivid briar]

lul

ofc when my freind gets the game it stops working :/

[iron geyser]

after last day message about servers update i got disconnected from servers every few minutes, what should i do, game is totally unplayable for me at this point

[fallow jay]

does tarkov support exitlag?

[tepid grove]

yo got a bit of a tech support question, need some advice

yesterday I think part of my PC died, but i dont know what part - I was in a long gaming session and all of a sudden I get a black screen, but can still hear all audio from my PC. I take my headphones off and can hear what sounds like my GPU fans at max RPM but it may well also be my PSU which is shrouded.

I hit the reset button on my tower, which subsides the fan noise, but after that nothing happens. My PCs lights remain on and such, but it does not POST or boot in any way, and still nothing displays on my screen./

I then try a cold boot, which is where things get worrying: the PC will no longer turn on no matter what I do. All 3 possible power buttons (reset, power on via tower and power on directly via motherboard) - does anyone have any idea what component this could be caused by?

[spark minnow]

Okay im back, sorry for the later answer, i fell asleep when it did the test. Apparently the Ram has no issues

Atleast thats what the test said

[spark minnow]

does your motherboard have a little lamp?

i mean you can test each component single maybe that helps you like take out the ram and test each ram and see

[tepid grove]

can ram cause this to happen? Like completely no response from any power on button? When the PSU is on, the mobo lights do still turn on so that might be a good sign the mobo is still ok - i forgot to mention that I did recently add 2 more 16gb ram sticks to my mobo, same make and model of the sticks as well

but now ive forgot which ones are the new ones and which ones are the ones I had already lol - any way to tell? i.e. are serial numbers in a pair??

[spark minnow]

Well, if ram doesnt work your pc wont boot up even if it is just one ram

i think best bet is to just test them each single

[tepid grove]

true, but i would expect it to progress to the post stage at least, even if it is going to error out

[spark minnow]

well

for me it didnt even send me to post it just gave me straight black screen ^^ thats how i figured out my ram isbroken

[tepid grove]

yeah I dont even get that far, thats what im saying

[spark minnow]

Are you sure you got the exact same ram?

[tepid grove]

powering on does absolutely nothing - and yes the sticks are the same, corsair vengeance 3600mhz 32gb (16 x 2 pair)

i bought 2 pairs separately

[spark minnow]

oh you also got vengeance? lol did vengeance let you put your ram to 3200mhz?

hmmm did you put them in correctly they need to make a small "click" noise

[spark minnow]

If your computer doesn't boot up after installing new RAM, you need to check the RAM sticks to ensure they are seated properly, identify the faulty RAM sticks or RAM slots, upgrade the RAM frequency and/or enable XMP. Ensure that the RAM sticks are installed in the right slots.

[tepid grove]

i will play about with it later on, for now im using my legion 7 laptop

but i will say that the RAM was working fine for a month straight, no issues

[spark minnow]

okay good, just make sure theyre in correctly..

if just 1 isnt in completly it wont start

[tepid grove]

ok, definitely gonna check it

[spark minnow]

kk

[tepid grove]

however on inspecting my GPU, parts of the heatsink are... sticky? lmao

perhaps I shouldnt vape near my PC...

[spark minnow]

sticky?? lol

yea maybe dont vape near it 😂 😂

[silver onyx]

hi guys does anyone have a link to just download the launcher the website is giving me issues?

[quiet summit]

What sort of issues?

[silver onyx]

i need the confirmation code to login but it takes hours to come via email and by the time i get it its expired

[quiet summit]

I don't know if you'll bump into the same problems when receiving verification from the launcher too then lol

[silver onyx]

the launcher is not a problem its the website

[quiet summit]

Ok

I wouldn't accept .exe files from random people btw

lol

Very dangerous

[silver onyx]

its usually a mod that responds like now and i only accept if its a confirmed mod \

[quiet summit]

Ok good

Even then

[silver onyx]

not the first time i had to do this with the launcher :(\

[quiet summit]

Better to be safe than sorry

I feel ya

[silver onyx]

yeah defs thanks for the help man:)

[quiet summit]

[slim spruce]

This link allows you to download the launcher without logging in https://prod.escapefromtarkov.com/launcher/download

[quiet summit]

oo good to know

[quiet summit]

Do about what?

[old marten]

Server is kicking me out of raid repeatedly... anyone else?

[vivid briar]

Same here

[old marten]

.....aaaaaaand now i just lost all my stuff

[vivid briar]

same

Let me guess, server issues?

I need supporton the server issue im having. i keep getting high pingspikes for no reason. (everything is fine on my end)

[old marten]

RIP tier 6 rig

BSG: doesn't care

[iron geyser]

Since the last server update last day i always got server connection lost after few mins in raid. The game is unplayable at this point.

[old marten]

scav raids are working but my PMC disconnected

[iron geyser]

scav raids doesn't work for me either PMC

[turbid dew]

my tarkov for some reason is shitting itself, since yesterday my game has become unplayable and runs on either 4 frames or doesn't run at all

anyone that has had any issues with this?

[quiet summit]

Need more information.

[vivid briar]

I am trying to buy tarkov but it says it sends me a verification thing to login or create my account but I get no email or nothing

[quiet summit]

What domain is your account?

[vivid briar]

do you mean area? I am in usa

[turbid dew]

well since yesterday my game is just running at around 5 to 10 frames so it's just lagging into oblivion, then the game crashes and when I press play again it starts and it automatically shuts it down again. restarting allows me to return to the main menu of the game

[quiet summit]

Your email domain

@ yahoo, @ gmail

[quiet summit]

I mean your specifications / What maps you are running

[vivid briar]

my bad it literally just sent I had to wait like 20 mins so I got worried

[quiet summit]

It's alright, glad you're in

[vivid briar]

thank you though

[quiet summit]

Good hunting

[turbid dew]

ooh r5 2600, gtx 1060 16gb's of ram, it's installed on a hard drive, the maps are customs, shoreline, woods

[quiet summit]

Can you monitor your memory usage?

Were you running it fine before?

on said maps

[turbid dew]

yea it was running at at least 60 frames a 2 days ago

memory use seems oke, I close down my chrome ect while I am playing to allow tarkov the most

[vivid briar]

i just did a ticket for the support team. But where do they answer. Gmail or their own webpage or where

[pastel cape]

game froze again and disconnected me as soon as i reconnected it froze my game and disconnected me again

this is the 6th time it has happened

[quiet summit]

You will receive an email on the registered account & you will see the response via your profile/cases

[quiet summit]

Please monitor your memory usage and see if it goes above 80%

[vivid briar]

oke

[quiet summit]

Has your antivirus recently blocked any files?

[pastel cape]

1 sec

[sour saffron]

I forgot my email to my account and I sent a mail to support battlestategames.com a month ago and they still haven't reply. Does anyone know how I can solve this problem?

[slim spruce]

please make a ticket in #discord-mod-mail

[pastel cape]

nope last one was in august

[quiet summit]

Can you change your server selection to manual
Then select servers by pairs
2 lowest, if you DC, go up another pair
Eg. MD 20 ping, CA 21 ping, WY 25 ping, VA 60 ping
Use MD CA first
Then WY VA

[sour saffron]

Do i write in the eft mod mail chat?

[quiet summit]

Yes, Smatter.

[sour saffron]

Okay thank you

[pastel cape]

does this shit everytime i load into a raid

[quiet summit]

Did you try through the second pair?

[pastel cape]

yes

the problem isnt with my ping, i have 15 ping

[quiet summit]

I never said it was with ping

So you've tried one pair, Lost connection - Then you tried again with the second lowest ping?

In the span of 9 minutes?

[pastel cape]

i was trying other ones aswell

it worked but i died to a hacker

[turbid dew]

and if it does?

[slim spruce]

If it does, try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[turbid dew]

lol thanks, at first I thought this was a link to a site to download some ram

[slim spruce]

virtual memory/page file is ram that is on an ssd

it's already used but this raises it

[rancid elk]

Is there any known way to fix my frames cutting in half when scoping in with a vudu or any other scope?

[slim spruce]

The game is double rendering, and this is unfortunately normal behavior. You could lower settings or resolution.

[late badge]

how do i report someone for teamkilling

and cheating?

[paper sphinx]

#discord-mod-mail with evidence

[full night]

How can i fix the anticheat connection failed error? I'm constantly getting this error every raid. I tried everything but i couldn't fix. I rebooted my PC and downloaded only EFT but still getting this error. Anybody knows how can i fix it?

[opal epoch]

hello, uhm Am I getting scammed?

[slim spruce]

that is known. Use them for the sugar barter.

[slim spruce]

white list the tarkov game and launcher folders in your antivirus, such as windows defender and reboot. Also add the 3 exes to the windows firewall public and private.

[full night]

i did it all but it happened again

[heady timber]

Is there a way to move all my tarkov files to my SSD from my HDD without having to reinstall the whole game

[slim spruce]

yes, copy paste the game files folder, delete the original one and then use the launcher to "set the path to existing installation"

Paste it to where you want it to be on the ssd

it can't be in the folder with the launcher files

[heady timber]

Ah okay

[heady timber]

Thank youG

[paper otter]

Can anyone help please.
On Saturday had the "anticheat failed to connect" every 10 minutes in raid, then Sunday/Monday it worked fine, but today I've had the same issue 10 minutes into every raid. I've done everything I can possibly think of, uninstalled, integrity check, added to windows defender white list, but no joy!

[quiet summit]

Can you check your antivirus to see if it has recently quarantined files?

Also make sure you are running your launcher/the game in Admin mode

[paper otter]

I've done all that too. Nothing in quarantine and both are running in admin mode. I'm completely stumped

[quiet summit]

See if restarting your router helps

Leave it off for 30 seconds

[slim spruce]

If nothing helps it could be a problem related to your internet connection not having a "dual stack" connection. Dual stack lite is not the same thing. You need a unique IPV4 and IPV6 address and usually this is caused by not having a unique ipv4 address or a lack of an ipv6 address.

[quiet summit]

Also run an integrity check on your launcher

[slim spruce]

if you have white listed the game folder in windows defender and added the two tarkov and launcher exes to the firewall public and private list, that could be it.

after you white list you need to reboot, also

[paper otter]

I'll check that in the morning. 1st time this has happened in over a year. Last time all I had to do was white last and reboot, then everything has been fine since. This only started again on Saturday for some reason, nothing has been changed since, hence why I'm pretty stumped with it this time around

[slim spruce]

the dual stack issue is on your ISP's end, only they can fix it, if that is the cause.

Or a vpn you're using has that issue.

[paper otter]

Not using a VPN and I'll get in touch with my isp to find out if they are causing the issue. Was doing it Saturday, but was fine during my 24hr stream on Sunday/Monday. I'll get to the bottom of the issue soon hopefully!!

[dry patio]

my game isnt downloading stuck at 0

[pearl flare]

hey @vivid briar you have any luck yet? or are you still in the same position as me? if you do find a soloution, @ me, ill do the same if i find one for you

[quick kite]

@eternal sierra You need to open DMs in order for modmail to work.

Let me know once you did that

[prime willow]

is it possible to gift a region upgrade to a friend? my friend has a CIS account but i want to gift him a upgrade to Europe version

[knotty marten]

Yo how do I report people? Like to an admin would this be the channel

[midnight yew]

so i just baoght a new computer, and first thing ofc i want to download tarkov again, but i put in my emeil and password and it asks for a code

they never send teh code to my email. what to do ?

[tranquil plinth]

so I notice on lighthouse I crash randomly I recently picked up a 500gb ssd and it made my load times a little faster but I still feel like tarkov is being restrained somehow. I only crash when im in lighthouse and its only when im scaving in and as I deploy or spawn it just either bluescreens my whole computer or it just crashes discord and the game but I can just relaunch and load back in fine is there anything I can do to fix the crashing or is it just like a gpu issue? mostly happens if im streaming but itll happen if im not streaming also idk what it could be anyone else have problems with lighthouse?

[quiet summit]

Please wait for up to an hour

[midnight yew]

aha

[quiet summit]

Is your memory maxing out?

[quiet summit]

Gifting upgrades is not possible at this time from what I understand

[quiet summit]

It will continue on its own.

[quiet summit]

What's your email domain?

[midnight yew]

outlook

i changed passowrd and they sent mail in 1 sec

[quiet summit]

Oh....

Outlook.

Outlook/Hotmail has been known to be conflicting

Basic things to try If you have issues to receive mail verifications, try :

1. Check the "Spam" folder - a letter by mistake could get there;
2. Wait at least 5 minutes - the letter does not arrive instantly;
3. Add to the whitelist of your sender's mail [e-mail];
4. Check if the mailbox is full, letters may not come if the quota of your mailbox is full.
5. Check your mail settings, turn off all filters on your mail, and also check your mail forwarding settings. When forwarding is turned on, letters can go to another mailbox. (We want to warn you, if you use mail forwarding, there may be many reasons for not delivering a letter, in which case you will need to contact the support of your mail service).
6. Contact the support of your mail service with a request, why you do not receive letters from the project Escape From Tarkov from the addresses:

[e-mail];
[e-mail];
[e-mail]

[midnight yew]

funny thing is that i got email from [e-mail] wheni changed my password in 1 sec

just the code thats missing, and ive doen everytihg else on the list, guess ill have to send email to them

[quiet summit]

Yeah

Support email is [e-mail]

[tranquil plinth]

@quiet summit nope less than 35% usually or do you mean ram?

[quiet summit]

Less than 35 and you get BSOD?

Yes

Ram

Memory

[tranquil plinth]

my ram is like 70 thought you meant disk memory

because I thought it was cpu issues

[quiet summit]

When you're stuttering hard

Does it go above 80:?

[tranquil plinth]

@quiet summit I dont usually stutter it just crashes randomly like the game will be running fine then it just freezes and the game closes

[quiet summit]

Freezes and closes..

Is it a crash or just

Poof

[tranquil plinth]

thanks for the help

[quiet summit]

Huh?

Is it a crash or does it just poof?

[tranquil plinth]

its cool ill figure it out on my own thanks for the help

[quiet summit]

Oh ok

[paper otter]

Solved the issue! Was a conflict with another file. Runs smooth as butter now! Thanks for all the help!

[paper otter]

After a few hours working on the problem I found out it was a file conflict. Runs smooth now and no Anticheat messages, so far!! Thanks for helping out.

[quiet summit]

File conflict? Mind sharing what exactly so we can relay in the future?

[paper otter]

Whenever I was running Stream Raiders, stream avatar and Tarkov at the same time it spiked and then had the anticheat message pop up 10 minutes into every raid. Had to disable everything that wasn't a microsoft program on the MSCONFIG menu to find this out. I opened each app 1 by one to find out which were causing the spike. When i had those 3 running it would spike every 10 minutes in raids and the "anticheat failed to connect" message would pop up.

[quiet summit]

So it was just another application hogging resources sort of?

[paper otter]

Basically, yeah. After all the uninstalling and integrity checks it was something so simple!

[quiet summit]

Ok great

Thanks for sharing

[paper otter]

More than welcome.

[slim spruce]

😄

[gray matrix]

Does anyone know how to read the EFT log files? I have been have lots of issues recently with crashing of the game. I originally had the issue when trying to stream the game using streamlabs, then had issues again later when streaming the game to friends on discord. While I couldn't load into a raid while streaming on streamlabs without both my game and streamlabs crashing, i could stream the game on discord for quite sometime before the game and discord froze up resulting in me needing to force close both. I want to find out what is causing this, as I used to be able to stream the game live on twitch with 0 issues, but after coming back after about a year and a half it seems everything has changed.

Even if you can't underestand the log files, please help me out if you are someone who regularly live streams this game. I have a pretty decent rig with an i-9900k, and RTX 2080 and 32GB of RAM, yet even at decently low settings I can't stream the game without everything on my PC crashing. I GPU and CPU utilization are almost always under 50%, but the game caps out around 75 fps even though I have it capped at 120 (when i am not streaming). If you have any ideas what might help me I would greatly appreciate it. I've attached a picture of my current in game settings to help give you a good idea of what I play with when not streaming, as thats really the only thing I can do. If you end up wanting to see my log files, let me know and I can send them over.

[slim spruce]

If it only happens when streamlabs is open, you should reinstall the graphics driver with a clean installation in the custom install option.

And switch the encoder from nvenc to software or the other way

[gray matrix]

well, it was happening when streaming to discord too... I was in a raid and several minutes in my screens started flickering as if I was alt tabbing then when the screens came back everything I had open was frozen/not responding

[slim spruce]

Disable hardware acceleration in discord.

[gray matrix]

my main concern rn is I can't even get max fps in game with my settings

without streaming^

[slim spruce]

what do you mean by max fps?

[gray matrix]

My gpu and cpu utilization is always under 50%... yet i can only get max about 80 fps when my ingame limit is 120... If i could get a stable 120 fps when not streaming, then streaming shouldn't be an issue cause then I'd be shooting for maybe 90 ingame fps

[slim spruce]

The hardware you have and the settings you have shown would be about at that fps. Try enabling DLSS.

[gray matrix]

That didn't help unfortunately. It is just weird that my hardware isn't throttling due to temps or capping out their util

[slim spruce]

The game still needs optimization.

[gray matrix]

I messed with the settings quite a bit but nothing really seemed to work. And I get that the game is still a WIP, but plenty of people play and stream it with great fps and stability, so I am not too sure why it is giving me such a hard time. Especially considering I have streamed this game previously with no issues a long while back

[slim spruce]

The only thing I can think of is a graphics driver issue.

[gray matrix]

I'll give it another clean install. I thought it might have something to do with windows 11 cause that os the only major difference between now and when I used to play

[slim spruce]

Try disabling windows game bar

[gray matrix]

I am pretty sure it is disabled. Is there a certian way I should be doing it other than in the windows settings?

[slim spruce]

no, just the toggle in the settings

[gray matrix]

Yeah, then its off

[slim spruce]

You could also try an older driver on nvidia.

If it worked on an old one.

[gray matrix]

Well, it was quite a long time ago... I feel like it is a simple fix that I am missing. Going to an older driver might cause issues in other games. So far this is the only game causing me issues atm

[trim summit]

CAN anyone please help me get into marked room on custom please and thank you lmk!!!

[earnest tundra]

13:30:04: Starting BattlEye Service...
13:30:08: Launching game...
13:30:11: Note: File blocks can be ignored if they don't cause problems with the game.
13:30:11: [INFO] Blocked loading of file: "C:\Windows\System32\cryptsp.dll".

Anyone know what this issue is/how to fix?

Stuck at loading screen perpetually loading

[slim spruce]

see here for tips from battleye https://www.battleye.com/support/faq/

[earnest tundra]

restarting my pc fixed it ¯_(ツ)_/¯

[turbid dew]

still having the same issues, i've held a look on my ram usage and nothing seem out of the ordinary, the only thing I am noticing is that my gpu use percentage drop to 1 and them back up to 80 or so

[slim spruce]

amd graphics card?

[turbid dew]

no gtx 1060 with 6gb's

[slim spruce]

what settings are you using?

like resolution?

[slim spruce]

when does the frame rate lower?

[turbid dew]

hard to say at random times sometimes when someone or I start shooting and sometimes just at random

[slim spruce]

how long does the low frame rate stay?

[turbid dew]

just a few seconds most of the times sometimes for like 20 sec

[slim spruce]

I'd reinstall the graphics driver in the custom install option with "clean installation" checked.

[turbid dew]

so that would be in the geforce experience app right?

[slim spruce]

Yes, in the driver tab, one of the sets of 3 dots at the top right to reinstall the driver.

[turbid dew]

i'll try that thank you

[quiet summit]

@sly hornet Says he is taking 10 minutes to load

Not being stuck on any % specifically

Steady load

Game on SSD

What are your computer specifications @sly hornet?

[sly hornet]

just upgraded cpu to a Ryzen 5 5600g

[slim spruce]

stuck on loading what?

[sly hornet]

24gb ddr4

[slim spruce]

loading loot or something else?

[sly hornet]

1060 3gb

[quiet summit]

^ @sly hornet

[sly hornet]

loading loot

[slim spruce]

This works for many: https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[quiet summit]

[sly hornet]

ok but how i update chipset?

[slim spruce]

From the motherboard's support website

[neat comet]

I have a tarkov question, but I'm not sure how I should ask it, any mods available to DM?

[slim spruce]

yes

[turbid dew]

soo after reinstalling my drivers I can proudly say that it improved absolutely nothing yaay

does anyone think that reinstalling tarkov could have a positive effect on my issues?

because honestly I've no other clue on what could maybe solve my issues

[slim spruce]

what other programs are running?

[sage canopy]

resort barely uses my gpu and it stutters really bad

baisicly resort stutter really bad i have a 2070 super and an i7 intel cpu

[turbid dew]

I used to also have chrome open but closed that to get some more ram for tarkov, issues started after that, so that kinda rules out the ram, I run discord and spotify that's it

[turbid dew]

and msi afterburner is running after I started encountering issues

[slim spruce]

About the crashes, can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[wet dirge]

can someone help me with this? i tried repairing the framework but its still not working

[turbid dew]

tarkov doesn't really crash tho,

[slim spruce]

you can't uninstall .net framework anymore. Open command prompt as admin and run this command with no quotes:

"sfc /scannow"

[turbid dew]

I hope this is allowed but this basically showcases what's been happening

[slim spruce]

the page file increase did not help?

[turbid dew]

are you referring to this? https://www.windowscentral.com/how-change-virtual-memory-size-windows-10