community-support

[loud moss]

?

[gentle stratus]

Ok, i did everything, launched in offline with scavs, and I have between 100-110 fps, it is very comfortable. i will play and see how it goes within the next day. Thank you very much for your help @slim spruce !

[slim spruce]

😄

[warm leaf]

Im getting a "game aborted - try reconnect" error every time I try to load into a raid... anyone else having this issue

[slim spruce]

check integrity of game files in the launcher

[sleek dirge]

since when have teams been spawned in at different locations at the start of raid? 3 times in 2 days running 3 to 5 man teams

[flint tinsel]

i have a ryzen 5 2600 16 gb ram b450 tomahawk mobo 2060 gpu nvme ssd

a thunderstorm a few weeks back cut power repeatedly while playing the tarkov

I have been losing frames and having longer load in load out times/ crashing etc usually on lighthouse

before the storm everything was running fine now I'm not sure what the problem is

benchmarks show everything seems to be running fine but clearly I'm having major issues

any idea how i can find the source of my problems

[slim spruce]

What are you stuck on during the loading times? Loading loot?

[flint tinsel]

i get through the load screen fine albeit slow, its just now when i am in light house i am barely hitting 30 fps

and then on the load out screen to see who killed me it takes like 5 sometimes 10 mins,

[flint tinsel]

bump

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[flint tinsel]

ok i'll that
got this message

[slim spruce]

You need to make more room on C - that may be the cause for your issue.

[flint tinsel]

i have 23gb free

[slim spruce]

You need more space.

[flint tinsel]

Ok any idea how much? This wasn't an issue before the storm cut power multiple times. I have been running tests, downloading tools, and running benchmarks all day and it's not clear to me what component is the issue. It feels like something needs replacing but I don't know what

[slim spruce]

Just make about 10GB more space on C.

[flint tinsel]

Ok

[copper stream]

I got a few heap stack BSOD's and ended up just making a 32GB page file lol.

Been all good since.

[jovial helm]

anyone by chance know to decrease the fps drop/lag you get from scoping in with a magnified scope?

i scope in with like any sniper scope/magnified scope and my fps drops by like atleast 20

[hot eagle]

anyone know why my scavs arnt spawning in on offline raids

[crude berry]

just wanted to mention someone asked a question in #887656579221053440

[hardy moth]

why does my game freeze every time i extract during the fade to black?

[hollow mountain]

Is anyone else not seeing any ai scavs or anything in offline mode when pve is enabled?

i guess its a bug

[hardy moth]

even the goon squad?

[mortal aspen]

i need a modderater

i wass just team killed

[slim spruce]

@mortal aspen #discord-mod-mail

[dapper marlin]

someon should fix tagilla

hes got a bug, i just died in litereally 00:00:02 by tagilla

i got a screenshot of it

[sweet hollow]

how do extracts on lighthouse work? i've spawned right before the bridge (Closest spawn to rogues) and had Northern CHeckpoint available, and now I spawned on the rocks a little bit further up and i dont have it available. why? im further away

[rugged heart]

#discord-mod-mail

[lime summit]

still no new emails from bsg regarding an auth code for me to log in, whitelisted their emails, tried different devices and networks and still wont receive an email

[keen trout]

hey guys, my came has a really bad lagging issue, just started yesterday, no matter what setting i do graphic wise nothing helps. Anyone have any suggestions?

[full parrot]

i have an issue where i cant mark one of the tankers

[silk osprey]

Was just seeing if this was my issue or are others experiencing it, I go into lab and I encounter ZERO PMCs, I encounter some npc's and bosses but that's it. Went into 4 lab raids and each time there were 0 PMC's. Went into #beginners-assistance and was talking to a few people at it seems others are having these "dead raids" too. Was just seeing if this is a common occurrence or is it some sort of glitch.

[haughty sand]

Hey guys
Every time I open Tarkov and spend a few minutes in the game menu, it crashes for no reason.
I looked at some online guides, but they were no help. My PC components meet the minimum requirements for Tarkov.
Do you know how to fix these random crashes in the menu?
I am using an AMD graphics card with the most stable and tested drivers they have.

[hollow mountain]

Yea

[slim spruce]

Check integrity of game files in the launcher and also check ram usage during this time.

[sweet hollow]

any way to remove the bug where after you remove an offer from the flea market it still shows as you having an offer? or is restarting the game the only way?

[slim spruce]

restarting the game for now

[sweet hollow]

if i pull the lever on reserve and raiders dont spawn, can i try again? i've done 3 raids where i pulled the lever 3 times and they didnt spawn

[loud moss]

no

[sweet hollow]

so if they dont spawn at the first pull they wont spawn any other time?

[loud moss]

if first activation doesnt do anything the next wont do anything either

[sweet hollow]

is the Mentor quest required for Kappa?

[loud moss]

It breaks tos. None of that here.

[west mesa]

thanks for deleting my message

[loud moss]

your question was answered

[west mesa]

where?

[loud moss]

.

[uneven zephyr]

hello im having the same issue did u fix the verification code missing?

[uneven zephyr]

does anyone got this issue fixed?

well i have fixed it if anyone needs tip just run launcher on admin

[amber prism]

message "Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."

anyway to fix this im getting this on the website my ip is blocked from it for trying the promocodes and refreshing a while back

[slim spruce]

If you are on a VPN please try without it. Otherwise, please unplug your modem and router from power for 15 seconds and try again.

[amber prism]

I am not on VPN I have also tried that

[slim spruce]

Please email support at [e-mail] with your IPV4 and ipv6 addresses and ask to be unblocked

[restive ice]

Hello! My friend wants to stream the game to me and he can but when he loads into a match the screen just turns black and then I can see only his discord. The only way I can see his Tarkov stream is he shares his screen but there is no sound there sadly. Can someone help us? (If he dies or leaves the match the screen turns back into the game and I can see the menu, lobby and everything else.)

[last sphinx]

Offline scav spawn still bugged?

[slim spruce]

yes

[undone trellis]

was about to come here and ask lol

yup still bugged

[lime summit]

Yeah, sort of, idk if i fixed it or it just started working but basically I logged into my outlook on the Gmail app on my phone and then it started giving me emails, and I dont see how that would have fixed it but you could try if you're using outlook or Hotmail

[solar plaza]

It has been a week and I still cannot buy anything with rubles or anything even barters from trader menus. They work if u search them up on the flea tho

It shows that I have no rubles even though I do

[idle pecan]

Hello everyone I was wondering if could you use a “VR Quest 2” as a second screen/Monitor to play EFT… sounds crazy but in theory it should be possible right?

[slim spruce]

It's not supported but it could work as just a display.

[idle pecan]

Yeah that’s all I wanted to do tbh I got a shit set up and it brakes my neck to look at my laptop 💻

[quartz dome]

If you mean have it as a sorta psuedo vr tarkov experience yeah it should work. In the past people were using vorpX to get it working but since BE came out its not really working. What people are using now to do it isn't really something I know but someone on youtube named Chachi Sanchez has made a series of videos on it recently so that might be a place to start.

[idle pecan]

Thank you for the reply this will help out a lot I just wanted to use it as a second display.

[nova tulip]

fill items

press it

its blue

at the bottom is

please it shouldn’t of taken a week lol

[slim spruce]

Check the fill all items box as said above

[meager patio]

Has anyone else been having trouble with the scroll wheel not changing their walking speed or stance?

[timid ginkgo]

where tf is thos

[hearty escarp]

scav house on woods near outskirts extract

@timid ginkgo ^

[timid ginkgo]

knew it

[hearty escarp]

looking out the windows to the northeast to be specificly lol

[wary cradle]

where to find a Russian server?

[shrewd scarab]

Watched it not live pretty cool stream

[uneven zephyr]

i bet its not email problem cause if u reset password u get the email instantly so i bet on the laucher itself

[lime summit]

i couldnt reset password cause i wouldnt get the emails

[median ruin]

@quiet summit

[quiet summit]

Boing

[median ruin]

[tame wasp]

I have owned Tarkov for years now, however, for the first time since playing and only this wipe i seem to be getting server connection lost every other raid. I do not have high ping and my network is more then fine. Does anyone know why Tarkov is all of a sudden doing this? it's getting me killed, anything i can do my end? 2 pmcs and 3 rouges down to get cut out of raid for no reason at all

[quiet summit]

Can you change your server selection to manual (If you haven't done already)
Then select servers by pairs
2 lowest, if you DC, go up another pair
Eg. MD 20 ping, CA 21 ping, WY 25 ping, VA 60 ping
Use MD CA first
Then WY VA

[hasty vault]

I bought the game yesterday and I wanted to try playing offline against some AI, but there doesn't seem to spawn any even though I checked the box that asks me if I want PvE on. Does anyone know what I'm doing wrong?

[quiet summit]

You're doing nothing wrong

Currently offline scavs are bugged

[storm scroll]

Hi everyone what could be a problem, my pc is reloading when i start searching a game, but in a menu all good

[hasty vault]

aww. can't do much about it then. i'll just put my faith in the devs and wait till they've fixed it. thanks!

[quiet summit]

Do you happen to have EOD edition?

Oh hey it's Ryujin

[hasty vault]

I've got the standard one

[hasty vault]

https://cdn.discordapp.com/emojis/723615021904429107.webp?size=48&quality=lossless

[quiet summit]

Ah okay, was going to suggest Offline co-op, scavs in there should be working as intended

But that's only available to EOD owners

[hasty vault]

ah, bit too expensive for me, but i appreciate the alternative

[quiet summit]

Good luck little Timmy/Ryujin lover

[hasty vault]

thank you!

[storm scroll]

Hi everyone what could be a problem, my pc is reloading when i start searching a game, but in a menu all good ??

[honest bolt]

I have problem I get a lot of connection lost in the game and its annoying any fix for it?

[full parrot]

day 3 pls somebody help

[coarse crater]

have you gone back and tried marking all of the tanks?

[amber fjord]

hello, anyone know what's happen with my offline mode? I turn on ,,enable pve'', changing difficulty AI. i don't see anyone scav, i don't have bots on map.

[paper barn]

It's a bug, devs are aware

[amber fjord]

thanks

[chilly whale]

hi all just downloaded the game today and wondering if anyone can help me with an issue, i click the game and the 1st screen loads with the lircle going round at the bottom it goes to the next screen but seems to freeze i move my mouse and the screen moves up and down slightly but nothing else tried the usual driver updates integrity check and clearing the cache but still nothing

[slim spruce]

Are you starting the game with the launcher?

[chilly whale]

yes

[slim spruce]

you don't get to the main menu?

[chilly whale]

no i dont get the menu

[slim spruce]

Did you have the game previously installed?

before this problem?

[chilly whale]

no jus got it today

[slim spruce]

What firewalls do you have running?

[chilly whale]

just windows firewall

[slim spruce]

check the integrity of the game files in the launcher

[chilly whale]

it has a tick by it and wont let me click it again

[slim spruce]

What do you mean?

[chilly whale]

i had the game running in the background still so wouldnt let me click it ive started the check

[slim spruce]

close the game with ALT F4 and check integrity

[chilly whale]

ok its checking now

ok its done

[slim spruce]

try now

[chilly whale]

no still no menu

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

and delete all the ini files

[spare skiff]

Day 9 of trying to get my account recovered from bsg support, I really wish they answered more than once per day.

[median ruin]

Support requests are handled on first come first serve. Also account security in the event you were hacked falls on the users fault

[fast grail]

are offline raids bugged right now cuz im not getting scav spawns

[pastel cape]

My game freezes and i lose connection

Usually all the players in the match lag but they load back in

Same thing happened to my friend this is the third time this has happened and i have lost a gearset to a bullshit glitch

Also it only happens on pmc customs

[coarse crater]

yes

[clever socket]

Anyone aware of/know a fix for why Tarkov and Discord have issues with voice chat every now and then? Loading into games randomly will cut off the mic, and the only game this happens with is Tarkov. Requires unplugging then replugging the mic

[desert geode]

anyone know how to fix this problem i just bought it

[astral remnant]

i have a good computer but it takes like 10 minutes to load into a match and it keeps crashing plz help

[final matrix]

You should list your specs and specify whether or not the game is installed onto an SSD or HDD

[iron night]

Find a different server

[astral remnant]

rtx 3060ti 16 gb of ram intel i5 11th gen its installed on a 500 gb ssd

[final matrix]

Try clearing cache in the launcher

[astral remnant]

okay

[clever socket]

What’s the RAM speed also? Seen people struggle with loading even on 16GB ram on anything under 3k GHz

@astral remnant

[astral remnant]

i thing 3200

i just found out it wasnt on my ssd also so im reinstalling on thier

[clever socket]

That should be fine then for sure

[rough epoch]

I cannot load into lighthouse full stop. Game crashes no matter what once i hit ~70% loot loaded, is there anyway to fix this? Items that are useful that are gated behind quests there.

[vivid briar]

Same ^

[compact badge]

Just in case it's not already known and noted somewhere for BSG's "get to it eventually" list:

Another (small) graphic glitch with item icons in inventory: UH-1 Optic 'glass color' on weapons with folding stock doesn't always display correctly - and will change based on whether the stock is deployed or not.

[nova tulip]

yes

[slim spruce]

@thorn saddle use #discord-mod-mail not in public

[sweet hollow]

sometimes the game lags for me, for example, i open a drawer and it takes like 2 seconds for the search to actually appear. is this the server? because my internet is fine in other games

[cold plume]

bruh are they ever gone fix this offline stuff?

[quasi rampart]

hey, so whenever im in a raid, it constantly will drop to roughly 5-10 frames, then back to 120, and then will occassionally crash after, or loading into raids

ive played around with settings, and nothing seems to fix it

[quasi rampart]

never mind, my dumbass had a graphics driver update

[formal snow]

hi i need help i did factory reset need to reinstall bfg launcher etc

but it wont send me vertification email

[vivid briar]

Hi, I run on a rtx 2070 and ryzen 7 at almost low settings and I only manage to hit 120 max while getting fps stutters, is there anyway BSG can optimise their game from their end?

[worn mountain]

Where Can I ask about the servers cause the problem is because you cant get a raid alone the SA community suffers Alot of the time so ..\

[storm scroll]

Good afternoon! When I start looking for a match, my computer turns off, only this game. Any ideas what can i do?

[quiet summit]

Please try again after some time

[quiet summit]

... You get more than most Tarkov players

Not much to write about on your isde.

[quiet summit]

I'm not sure what you mean?

[quiet summit]

Are your temps on your hardware doing ok?

Do you mind also adjusting your name Dwayne

Children in this discord lol

[vivid briar]

I do notice like a huge fps drops or like stutters when enemies and loots and the environment rendering

Aight no problem

[quiet summit]

How much ram are you running?

[harsh bear]

Hello, did anyone had a strange bug with Tarkov's web site? It have infinity load and VPN or internet restart doesn't help with that, if somebody had this problem or just know how to solve it can you plz write to me

[quiet summit]

What browser are you using?

[vivid briar]

16gb ram

[harsh bear]

Google chrome

[vivid briar]

3600 mghz

[quiet summit]

Can you monitor your Memory usage? See if it goes above 80% while you are stuttering

[harsh bear]

i tryid to use other web sites, like Yandex, but it's doesn't help

[tawny raft]

Im getting high ping on PMC raids to the point where I get disconnected, but scavs is fine. Any fix?

[quiet summit]

Try Cntrl+Shift+N And accessing the website that way

Oh Yandex is a browser?

[quiet summit]

Open your launcher, manually select your server

[tawny raft]

I have only 1 server selected

[harsh bear]

Yes, it's a Russian browser. I tryed an incognito mod, it's doesn't help, i still have infinity loading screen

[quiet summit]

Double check

[quiet summit]

You said you've tried a VPN as well?

[tawny raft]

Prob server issue, i havent tried again in 30 mins

[harsh bear]

Yes, 2 different VPN's, like HideMyName VPN, and some not that popular, none of them helped.

[tawny raft]

bc I got DC 3 raids in a row

[quiet summit]

Ah.

Sg server

That tends to have issues for whatever reason sometimes

Just going to have to bite the bullet

Or play again later

[quiet summit]

Hmm..

Do you have any Anti-virus or something like that?

[harsh bear]

Yes, i do, i'l turn this off and try again, but i think this doesn't help, i have this issue for like 6 mounths

Nope, dosn't help still same issue, infinity screen load

[quiet summit]

That's absurd.

[harsh bear]

I was serching in a web maybe someone have this problem too, but all what i found is 1 Ru page, where maybe 6 people write about their problem (like i do), and that they all can't find how to fix this. I have found only 1 person who writed about this issue and he fixed it. He was leaving in Russian small city and where he moved from he's family after year web got workd

[quiet summit]

Yeah, might be something with your ISP

Weird that VPN doesn't work though

[harsh bear]

I was writting to techical support of tarkov on they'r mail, but all what they said to me is "change browser" or "use VPN", if even i allredy writted to them that i tryid this

[quiet summit]

Yeah support doesn't always listen too well

[harsh bear]

Maybe i should call my internet provider, and maybe ask them to change my IP?

If they can, of course

[quiet summit]

I don't think it's your IP

Maybe you can ask Sessamy when he comes online

He's one of the moderators here

[tawny raft]

so im not the only one and its an actual issue?

[quiet summit]

He's more tech savvy than me

[quiet summit]

If it's the Sg server, you're probably not the one with these issues

Only recently right?

[harsh bear]

Damn, okay, i'l try to catch and ask him, it's really weird problem but u did more than teh. support, ty

[quiet summit]

[tawny raft]

nope, last wipe too

[quiet summit]

Oh, then it might be unique to you

What other servers have under 180 ping?

Just the one?

[tawny raft]

a few EU servers, but singapore is lowest

[quiet summit]

@harsh bearSessamy's on

@slim spruce This guy is having issues with the website if you have any insight

Has tried a different browser, incognito

VPN

When he tries to access website, infinite loading

[harsh bear]

Yes

[slim spruce]

Does it happen without the VPN?

[harsh bear]

Yes, without VPN too

[slim spruce]

Tried several locations with the VPN?

[harsh bear]

I firstly tryid to conect to web page without VPN, but then in teh. support they asked me if i have this issue with VPN, and i tryid with it

Yes, i have used several VPN's with varius locations

Proton, Hidemyname VPN, and i think some few other's. None of them helped

[slim spruce]

Does it work on your phone?

or another device?

[harsh bear]

Yes, on my phone i can

[slim spruce]

what firewalls do you have on your pc?

[harsh bear]

Second

[slim spruce]

?

[harsh bear]

I actually don't know how to check that

[slim spruce]

what antiviruses do you have?

[harsh bear]

Avast

But without antivirus, when i turn if off, site is still infinity loading

[slim spruce]

Do you know how to change dns servers?

[harsh bear]

not really

[slim spruce]

https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

try 8.8.8.8 and 8.8.4.4 first

[real cove]

anyone know how to fix discord dying when loading into or in a raid?

[harsh bear]

So i need to write to prefended DNS 8.8.8.8 and to alternative 8.8.4.4? Or switch sides?

[slim spruce]

the first is primary and alternative is 8.8.4.4

so 8.8.8.8 primary and 8.8.4.4 secondary

[harsh bear]

okay,i changed my DNS

[slim spruce]

need to reboot then

[harsh bear]

okay, second

i reboothed my PC, now web should be worked?

[slim spruce]

maybe, if that was the cause

[harsh bear]

Didn't helped

[slim spruce]

change the DNS back to automatic. Have you tried other browsers?

[harsh bear]

Yes, i tryid Yandex browser

[slim spruce]

Also, on yours, turn off adblock for that website

[harsh bear]

I know about add block, i allredy tryed by turning it off and completly deleting, didn't helped

[slim spruce]

Please try other browsers that are normal ones

edge, internet explorer, etc

[harsh bear]

okay, second

It's really strange, but that worked

[slim spruce]

Then the problem is a software issue with those browsers

it could be cache or cookies issue, or something else

[harsh bear]

Ty, i tried to find solution for mine problem like for 6 mounths, really strange that i didn't tried edge

[harsh bear]

i don't think that that is cookie problem or something like that, i was completly clearing all of that, cache, cookies

[slim spruce]

Maybe some sort of tracker blocking or other software

[harsh bear]

maybe, still big ty for helping ❤️

[real cove]

anyone know how to fix discord dying when loading into or in a raid?

[quiet summit]

[quiet summit]

Can you monitor your Memory usage? See if it goes above 80% while you are stuttering

[cosmic granite]

Guys, i started like 3-4 months ago getting the BSOD Kernel_mode_heap_corruption when playing Tarkov, and it only happens in Tarkov. I seen alot of other tarkov players saying they got it on reddit aswell. I got 3070 RTX, I5 9600k and 16gb RAM from G-skill. I've checked for corruption in my GPU, but it isnt that. I've ran tests on my CPU and RAM aswell, says nothing. I've even tried allocating more space for my RAM on my SSD drive, but that didn't help either. Some ppl saying underclocking CPU would help, but i don't know. Anyone knows how to fix this? would be lots appreciated. It's kinda making my experience with Tarkov less enjoyable cus of crashing while playing

😦

[full parrot]

yes i did it doesnt show that i can plant it

[coarse crater]

f

[full parrot]

so yeah

day 4 (:

[quiet summit]

What pagefile amounts did you use?

[quiet summit]

Only BSG Support can help with that

[cosmic granite]

the SSD one i did a couple days back, but it still havent helped 😦

[quiet summit]

Yes which amounts did you use?

You have it on system managed right now right?

[stoic idol]

It looks like 12.12.31 bug with enabled mip streaming in start of wipe. Create a ticket to tech support, they will help

[quiet summit]

Oh nevermind I see

[cosmic granite]

no it doesnt run on automatic right now, switched it off to see if it would help

[quiet summit]

Try 16000 minimum and 25000 maxim

[cosmic granite]

yeah i been getting that after a tarkov patch. Some ppl saying doing this would help and some said underclocking CPU, but i just dont understand cus tarkov been running fine up until that point

[cosmic granite]

so just create a ticket through tarkov launcher yea?

[quiet summit]

Try the higher pagefile first

[stoic idol]

Yeah. Put log files and explain the issue

[cosmic granite]

i can try saying 16000-25000 but i only have 16gb ram tho

[stoic idol]

not gonna work tbh

[quiet summit]

Yes do that

[cosmic granite]

where do i find the log files?

[stoic idol]

It all explained in ticket creation page

[cosmic granite]

what do i set it as, the category? account or "other"=

?*

@stoic idol

[stoic idol]

yeah. Report bug - Game.

[cosmic granite]

ooooh, right! im literally in the contact support page on the website lol!

[stoic idol]

[quiet summit]

cough

[cosmic granite]

bruh

[quiet summit]

Before you do that I would just give the higher pagefile a shot

Doesn't hurt

[stoic idol]

yeah, you can do this and if its not gonna work - make a ticket @cosmic granite

[quiet summit]

^

[cosmic granite]

Alright, thank you guys! I just dont understand it, cus it worked fine up until that point 😦

Do i put it on system managed or?

[stoic idol]

Bugs... bugs never changes Just try pagefile expansion and made a ticket if its not gonna work. Sometimes happens.

[stoic idol]

? try expand pagefile up to 16000-25000 as @quiet summit said earlier.

[quiet summit]

Was that a fallout reference

16x the details

[cosmic granite]

those boxes is what i mean.

[quiet summit]

What do the bottom two boxes say?

er very bottom

[stoic idol]

Its "default" I guess. Dont use them

[cosmic granite]

the 2nd one says systemadministrated amount
the 3rd one says no pagefile

[stoic idol]

kinda

[quiet summit]

No none of that checked

Hit ok

[quiet summit]

Starfield though

My bars not too high, I feel like i'll be disappointed but i'm still excited

[brave cove]

hey guys,launcher does not install and this message shows up
"failed to expand shell folder constant (localappdata)
I tried uninstalling the game and launcher nothing changed.

[stoic idol]

I dont put much hopes on Starfield itself, however I put all my hopes and dreams on mod-makers

[quiet summit]

Try launching in admin mode

[quiet summit]

True. true.

[brave cove]

how ??

[quiet summit]

Right click launch in admin

[cosmic granite]

Okay, so i just did it, imma go ahead and run tarkov a bit and see if it crashes again, thank you!

[quiet summit]

Good luck~

[stoic idol]

GL

[brave cove]

i did it didnt work

[cosmic granite]

try to create a new folder in the same drive. Alot of people have been getting that issue and its known. WOrked for me

[quiet summit]

I think he's talking to you, Rat

[cosmic granite]

oh siht, yeah sorry LOL @brave cove

[brave cove]

how is that in detail ?

[cosmic granite]

You just create a new folder in the same drive you normally install BSG on, when its asking you

[brave cove]

ill try again

[cosmic granite]

GL!

@brave cove when it is asking you this

[brave cove]

no the launcher itself doesn't install

i can't install the launcher on my pc

[quiet summit]

Is your windows updated?

[brave cove]

yes

it says this "failed to expand shell folder constant (localappdata)

[quiet summit]

Haven't got a clue, sorry bud

[slim spruce]

run the installer as admin

[quiet summit]

Think he said it didn't work

[slim spruce]

windows vista?

[brave cove]

10

[slim spruce]

not on a virtual machine?

[brave cove]

i tried clearing the registry

nope

[slim spruce]

You did what?

[brave cove]

idk

[slim spruce]

What did you do exactly when you "cleared the registry"?

[brave cove]

deleted local app data

[slim spruce]

Who told you to do that??

[brave cove]

Microsoft support

that wasn't the cause to the problem

[slim spruce]

You were supposed to delete the "recent" key in that folder

But that page was for windows vista

[brave cove]

ill try that

[slim spruce]

You might need to revert what you did

[brave cove]

it wasn't the cause

the launcher decided to not work mid game

[slim spruce]

With what error?

[brave cove]

it just crashed

ill be back

[harsh magnet]

cant hand em over??

[slim spruce]

Move those to your top stash for quest items

it looks like they are in the bottom one

[brave cove]

I uninsatlled the game and the launcher

[harsh magnet]

i moved them down to see if thye worked there

[slim spruce]

@hoary trellis report cheaters ingame, not here

[harsh magnet]

nvm game restart fixed it

[hoary trellis]

The support doesnt work

[slim spruce]

Who told you that?

[hoary trellis]

its a fact so many cheater ingame

[slim spruce]

Help us by reporting cheaters.

[hoary trellis]

i did

[slim spruce]

That's all you need to do. Thanks.

[hoary trellis]

thanks for nothing

[brave cove]

Idid what you told me it's not working

[slim spruce]

Please use the system restore tool to go back to before this was happening

[brave cove]

How is that?

[slim spruce]

start > recovery > open system restore > choose a different restore point, choose one that is there before you had this problem

[brave cove]

Thank you I'll try that you did your best to help me, if this doesn't work out I'll just wipe the pc.

[slim spruce]

Ok

[cosmic granite]

@stoic idol didnt work, im just reporting the bug to tech support

[quiet summit]

Ok

[worldly path]

hello @slim spruce , so I 15 days after sending BSG a mail with proof, that I'm the owner of the account they still didn't answer. can you help?

I had lost access to my email and as a result can't log in to my BSG account, I have an EOD version

[stoic idol]

RIP. Get the double auth next time. He cant help as he is discord mod, not the BSG support member.
@worldly path

[wispy sentinel]

hey i keep getting an cannot establish server connection error when i open the launcher

are there any fixes for this?

[paper barn]

Do you have internet that is working? If so anti-virus or something is blocking the traffic

[wispy sentinel]

it is not that, i have it as an exception already

but the website for tarkov also doesnt work with an ssl error, so i think it is to do with ssl or something like that

[frail totem]

I keep getting BSOD on lighthouse and only lighthouse. It wasn’t like this when I started playing around a month ago

[loud moss]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[frail totem]

I’ll give it a shot thank you

[loud moss]

Lighthouse is currently having problems due to the culling being broken in some of the recent patches. the game loads textures that arent necessary, if this doesnt help try lowering textures by a notch and possibly using mip streaming.

[tropic finch]

I was checking my today's logs and I found a text saying
,,2022-09-14 16:09:43.001 +02:00|0.12.12.31.19428|Error|Default|Could not determine whether the disk is .\C: SSD"
Is there a possibility for this to couse ,,Anticheat conection failed" Error and Is there away to fix this?

[slim spruce]

If you have not received a reply please make a ticket in #discord-mod-mail

[worldly path]

@slim spruce done

[mossy topaz]

Hello. I'm new to shooter games. I started this game and i struggle to find correct sensitivity. What i have problem with is what i would call "fine tuning". I mean i can acurate aim on enemy body, but when i need to do small adjustments, like for example aim from body to the head it feel very unresponsive, and i always aim too much to the side. Long story short i have problems with small aim adjustments. Any sugestions anyone?

[quiet summit]

I would start low, play with it (even if you feel it's too low)

Slowly tick it up until you feel you have a good balance

[mossy topaz]

OK thanks Awacs i will try it out

[slim spruce]

Have you tried white listing the game and launcher folders in all antiviruses, including windows defender, rebooting and trying again?

[vivid briar]

bots doesn't spawn in offline mode (factory)

[vivid briar]

its good to make a tab in the website with all cheaters banned and nicknames so when we report some one after time we can check if it is cheater and has been banned

[sly sky]

where i can report a cheater outside the game ?

he was calling my friend by the name before killing him

i have video proof

[slim spruce]

There is no methods at the moment. Please report them ingame when possible.

[sly sky]

srsly ....??

okay then

[nova tulip]

yeah

[sweet hollow]

if i have standard edition of Tarkov and there's a sale on the EOD, do I just pay the difference between my game and the EOD sale price?

[slim spruce]

The difference minus the sale bonus as well

[somber dawn]

how do i report a tker

[quiet summit]

Above answered.

[vivid briar]

If for some reason i go to accept my quest items, and it bugs out. Is there any way to refresh and get the items? I just lost out on my rewards

[quiet summit]

You can just close it, re-open the messages and re-accept awards

They stay there until claimed

@vivid briar Boing

[vivid briar]

Yea they aren’t there anymore though

Like the message is claimed

[quiet summit]

Then it's in your inventory somewhere

Did you hit accept all?

[vivid briar]

Yea, it then froze and went to main screen

[quiet summit]

Then it should be in your inventory somewhere

[vivid briar]

And it’s not in my inventory. I restarted the game and nothing either

I know 100% it’s not in my inventory

[quiet summit]

Shouldn't be a thing, if you really can't find it you'll have to submit a bug report

Via the launcher.

[vivid briar]

Ok, thanks

[real cove]

anyone know how to fix discord dying when loading into or in a raid?

[tranquil kernel]

When i enter the offline raid with ai enabled, there is no scav spawn ( i tested horde and high intensity).Also i tried other maps same result no scav. Is it bug or something?

[quiet summit]

Right.

Current bug

[tranquil kernel]

Temp fix is join one offline with scav war ticked then they can join without scav war fyi

[quiet summit]

I'm not understanding, Start offline scav war, leave, next one will work?

[tranquil kernel]

Start offline with scav war die or leave doesnt matter, in your next offline raid there will be all scavs

[quiet summit]

..Huh

Interesting

Good to know, thanks

[tranquil kernel]

You are welcome

[balmy saddle]

Game has started giving connection lost / game aborted. connection lost messages. That didn't happen before and it feels like it has been happening more often now. Anything that could fix this or is it just caused by a crappy internet?

[quiet summit]

Are you disconnecting because of ping?

[balmy saddle]

well the ping thing that is on top right corner or whatever
isn't always visible or show a high number when I get disconnected so I don't really think so?

[quiet summit]

What's the number usually sitting at?

[balmy saddle]

isnt the number only visible when ping is high enough?
when it's visible its like max. 105 but usually 60-90 or something like that
if there's something happening on background it rarely goes to like 200+ for second or two but comes back down pretty fast

[quiet summit]

What region are you?

[balmy saddle]

I have the thing set on automatic which is europe

[quiet summit]

Can you change your server selection to manual
Then select servers by pairs
2 lowest, if you DC, go up another pair
Eg. MD 20 ping, CA 21 ping, WY 25 ping, VA 60 ping
Use MD CA first
Then WY VA

[balmy saddle]

okay I'll try that

[balmy saddle]

One thing that I noticed is that
whatever server is "the lowest ping" one
Doesn't stay like that for like more than 3 seconds
so it's bit hard to go up by pairs when they change so much

[quiet summit]

Then just keep note of the lowest ones you have and make sure you don't re-select them when testing servers

MD CA WY VA Disregard ping, just make sure under 180

[balmy saddle]

okay!

[quiet summit]

Remember go by pairs, don't select them all at the same time

[balmy saddle]

okay
I'll keep that in mind

Thanks for help

[quiet summit]

[cold ravine]

how can i fix screen tearing for this game please. its hurting my eyes a little

[quiet summit]

You may try Vsync perhaps

[cold ravine]

@quiet summit i dont think my montior has Vsync

[quiet summit]

It's not a monitor setting

In-game setting

[cold ravine]

oh ok thank you ill try

[quiet summit]

Ok

[worn quest]

Hello guys can I ask what I can do about error 201?

[quiet summit]

Try and launch the launcher as admin, and re-login

[worn quest]

Well none of these work

[quiet summit]

Try and reinstall the launcher?

[worn quest]

Yes twice

Or maybe even more times

[pliant mural]

Is there a hidden mechanic to always spawn one as far from objectives as possible?

[worn quest]

Any ideas?

[slim spruce]

@glad spear To use mod mail your dms to server members must be open

[glad spear]

Thanks Sessamy

[spare flint]

so I've tried the 3rd pin and I'm still experiencing either fps drop or game lag every time I shoot a gun the game runs fine all the time up until I start shooting anything if I full auto a gun, my game just completely freezes its making the game unplayable stuck doing scav runs and not being able to shoot anything lol really need help

[slim spruce]

If you have an AMD card you were supposed to remove the Nvidia things in DDU.

[spare flint]

yeah I know I did that

[slim spruce]

AMD cpu as well?

[spare flint]

still didn't change a thing weirdly

no i7

[slim spruce]

So you get like 1 fps when you shoot every time?

[spare flint]

tbh im not 100% sure if it is fps lag thats just what it feels like it freezes for a second then it runs fine again till i shoot

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[spare flint]

ill try it and let you know

@slim spruce gonna restart my pc now and see if its worked

[slim spruce]

Ok

[spare flint]

didnt work ill get a clip of what happens and send it

[stiff linden]

how do i fix extreme fps loss when scoping in

i get 120-140fps but when i scope in with like a vudu it drops to around 60-50

doesnt matter the map

[spare flint]

@slim sprucehttps://medal.tv/games/escape-from-tarkov/clips/AYTMYr7pykbMq/d1337c54hVRq?invite=cr-MSx0bGosMjA3ODc4NzAs

everything's completely fine until I shoot ]

[slim spruce]

you have an intel processor?

[spare flint]

yeah

[slim spruce]

What is your ram usage ingame? above 80% or so?

[spare flint]

how would I check that I'm not amazing with computers

[slim spruce]

Disable the xbox game bar. Right-click the Start menu and select Settings. In Settings, click the Gaming option. Next, select Xbox Game Bar on the following screen and toggle off the switch. Then reboot and try again.

[spare flint]

alright ill give it a go now

[icy barn]

Hi, i have a huge problem with the game when im in the map select screen all maps are running up in order to the streets on tarkov and im unable to select any map i foudn this issue on reddit and forum but no fix since 2019 i tried everything i could think of new mous new keyboard restart pc restart resolution etc do you have any ideas ? https://forum.escapefromtarkov.com/topic/103769-unable-to-select-map-due-to-bug/

[slim spruce]

Do you have a video of this? Also, do you have any other mice or controllers connected?

[icy barn]

No i also tried swapping usb hubs and for the video i can send it but its literally what you would see after clicking arrow up and holding it

i have even played today same setup and everything

[slim spruce]

is there a sound of clicking over and over?

[icy barn]

Nah no sound in the map menu ill send you a video in a sec

Reinstalled drivers and even unplugged my mouse and keyboard

still happening and since everything is fine in other games i guess its ingame bug

[slim spruce]

What device has "JB 0" - "JB 5" that you have plugged in?

Something is spamming those keys

[icy barn]

we got this

[slim spruce]

While this is happening take out a device one by one.

see when it stops

[icy barn]

You were right it was mouse side buttons clicking it but i thought it was not the case earlier because i plugged other mouse and it was still happening but after reseting ame with other game its fine

upadate its fine on the other mouse too now im really thankful man have a nice evening

[slim spruce]

Ok. If it keeps happening this may be a hardware problem.

[icy barn]

thank you very much for now ❤️

[spare flint]

didnt work 😦

[slim spruce]

What are your pc specs?

[spare flint]

i7, 24gb ram, Radeon rx 570 series nearly 3 terabytes storage and a 465gb SSD which tarkov is on , the game ran perfectly fine previous wipes idk what's happened

[slim spruce]

Do you have XMP enabled for your ram?

[spare flint]

no idea its dual channel i know that much, whats xmp

[slim spruce]

XMP is a feature that runs your ram at the speed and timings it says it can do. This can only be done if you are using the same exact modules and not mixing kinds.

The one thing that stands out to me is that your ram is not a usual setup since it's not a multiple of 8, 16 or 32.

[spare flint]

im pretty sure im mixing them cause they dont look the same lol

[slim spruce]

This is probably the cause. Do you have 16GB of one kind?

[spare flint]

yeah ones 16gb the others 8

[slim spruce]

Turn off the pc and unplug it from power and hold the power button until all lights are off and then take out the other 8GB module.

Then boot to bios (spam DEL) and enable XMP on that module

and save and exit

[spare flint]

then what do i put the 8gb stick back in or ?

[slim spruce]

You won't use it for now, to see if it helps.

[spare flint]

alright ill try it

[fringe lake]

Anyone know how to fix frame drops when adsing?

[slim spruce]

If you are using a scope that zooms anywhere above 1x this is normal since the game is double rendering.

[fringe lake]

I know that, but compared to my friend it's much worse and makes maps like lighthouse basically unplayable with magnified optics

[slim spruce]

This is most likely due to lower powered hardware or higher settings.

[fringe lake]

My pc specs are higher than my friend and we both play on medium graphics, but he never has this problem. Idk might just have to start playing on min graphics

[real cove]

Anyone know how to fix discord dying when in raid

[pliant kraken]

I feel like I rarely hear sounds that should be close enough to hear, such as gunshots from about 150m. Has anyone played around with performance with the 'binaural audio' setting off? curious if people in stereo generally get more audio information

[loud moss]

Stereo makes it harder for me to determine what side someone is running from when they're right infront of me. binaural helps with this, it also makes me hear pmcs/scavs getting hurt occasionally very far away, key sounds, etc, giving more info i shouldnt have

[pliant kraken]

Right on. Seems like you're telling me it's a little buggy, but more often then not it would be beneficial to keep binaural on. What kind of headset do you use?

[weak trellis]

I am unable to buy tarkov
this is a dire situation
I've made a different account, tried amazon pay, nothing works
I tried paypal but the website just closes when I try and use it

[slim spruce]

What happens when you try to buy it? Cancelled?

[weak trellis]

happens every damn time

[slim spruce]

3032 means you are blocked from buying because of something in the past, most likely a forced charge back. You will need to contact Xsolla support to fix this.

https://help.xsolla.com/i-cant-make-a-payment

[weak trellis]

I've never made a purchase on their website before. I made an account today

So I don't know how a charge back could have happened

[slim spruce]

If you have used Xsolla for any other games, this affects it on the tarkov website.

[weak trellis]

should I just buy this instead?

[slim spruce]

We don't recommend buying from 3rd party websites as there is no officially resold keys: you could get a trial key or a stolen key, and if that happens, the game could be removed from your account with no support for it.

It could also be a RU key, which will not launch outside of Russia.

[weak trellis]

OK so what should I do in the meantime

I want the game by tonight

[slim spruce]

You should do a live chat with xsolla/babka on their website

Only them can remove the 3032 error

[weak trellis]

They said I have to send a ss of the bank statement

which I don't feel comfortable doing

[slim spruce]

I have no further advice because Xsolla handles all the transactions for the game.

[weak trellis]

alright appreciate the help

[main cradle]

@slim spruce ram is 2130 by default right or something like that

[formal ibex]

can a Budget Build (PC wise) run Tarkov decently?

[slim spruce]

Do you have the option to enable DOCP or XMP?

[main cradle]

under what

[slim spruce]

In the bios

Wait what was the problem?

I'm getting you confused with another person.

[main cradle]

i was asking if rthat was the default

because if so i havent changed it to whatever its max clock speed is, that could be my ram issue

[slim spruce]

It will say your rated speed on the modules itself

[main cradle]

it says 3200

[slim spruce]

The XMP or DOCP profile will set it to 3200

set it in the bios

If you have two choices like XMP 1 and 2, choose XMP 1

[main cradle]

how do i open bios

[slim spruce]

restart and spam DEL

and set the xmp (or DOCP, amd version of XMP) and save and exit

[main cradle]

set the xmp to what

[slim spruce]

XMP 1

it's either on or off

[main cradle]

Spamming delete is not working

[slim spruce]

When you reboot, spam it until it you enter the bios, it should happen before starting windows

[main cradle]

I have a prebuolt and I have found out it is esc

[slim spruce]

that is very odd

[main cradle]

Which one do you think it is

[slim spruce]

bios setup

This is a HP firmware thing, not bios

[main cradle]

bios did not open with delete

[slim spruce]

On the screen you showed please choose bios setup

[main cradle]

I did

[slim spruce]

check all the options on the left for "xmp" or "docp"

maybe under main

[main cradle]

Didn’t see it

[slim spruce]

The motherboard may not support it since it's proprietary

If you can manually change it to 3200 do that

But the motherboard might not support that speed.

[main cradle]

Fair

[proud belfry]

what ppsh ammio should i use at lv 19

35 mags

[quiet summit]

lrnpc if you want to do flesh, pst gzh if you want to try and pen

[spare flint]

@slim spruce yo bro had to go out but I just got home and set up that xmp thing we was talking about and it still hasn't changed anything can i put my ram stick back in ? also when I was seeing if the xmp had worked when I full auto my fps drops to 0 I'm so lost literally trying everything

[slim spruce]

If it still has the problem you can put it back in.

[spare flint]

sweet you got any more ideas for me or am i fucked

[slim spruce]

Updating the bios fixes this for some.

[spare flint]

how would i go about doing that ? if I didn't have eod I wouldn't care as much

[slim spruce]

You would look up your PC's model number (since it's a prebuilt) and you would find any bios updates on the HP website.

sorry wrong person again

You would look up your motherboard's support website for the bios update.

You might need a USB drive formatted to fat32

[spare flint]

jesus christ this is long im only gonna play the game for a week or 2 then get mad and not touch it for months

i dont see how all of a sudden something just stops working

@slim spruce thanks for all the help im just gonna give up with it honestly

[quiet summit]

[vivid briar]

when I start a CoOp, and I also invite like 5 more people to it, I spawn alone with no one in the match but AI scavs

[median ruin]

Did you have the thing checked so you spawn as a group

[vivid briar]

no

I m looking to create PVP lobbies. The first one worked and I encountered other players. But now it doesnt work. And nobody left the lobby

[median ruin]

Are you sure they didn't leave while queueing?

[vivid briar]

not a single gunshot

[vivid briar]

I was all the time in. Now I found some new folks, lets see what happens

[median ruin]

kk

[vivid briar]

empty

its like they all get sent to another dimension

The other day happened the same. The first couple of matches worked, and then it started

[median ruin]

Report bug with logs pls

No clue what that’s about 🤷‍♂️

[sharp ingot]

@slim spruce is a gigachad

[slim spruce]

[coarse crater]

@robust bone the turtle lmao

[robust bone]

lol

[void moat]

If I purchased the regular game a couple months ago and then just a couple days ago to upgrade and buy the edge of darkness edition, do I have an extra game code to give to a friend so they can play with me?

[sly sky]

if you buy Edge oD edition on a account with the base game, you are just upgrading your existing game, since you're not paying again for the base game, there is no extra key

[slim spruce]

No, the extra game key thing ended a long time ago.

You just have your game edition upgraded and no key.

[sly sky]

never knew this was a thing, lul

[slim spruce]

really really old accounts would get 1 or 2 standard edition codes

that stopped many wipes ago

[void moat]

Thank you @sly sky and @slim spruce

[river plinth]

can we fix this "dead pixel effect" that occurs in the Prepare to escape confirmation menu.

[wintry cedar]

Is it just me or is anyone else not getting sent the verification code when you try to sight into the website

[slim spruce]

Try another browser like Edge or Internet explorer

[wintry cedar]

k

[wintry cedar]

nah still don't work idk why its happening my friend isn't getting it either

[wintry cedar]

i get the reset password email but not the verification code email

[slim spruce]

What email provider?

[wintry cedar]

Gmail

[slim spruce]

see the second pin in this channel for tips

And keep trying

[terse warren]

Hey guys I have the samsung g7 1440p curved monitor, I feel the game has ghosting on this, I haven't tried any other 1440p can anyone confirm how smooth is the motion blur? And which is the best 1440p monitor for tarkov

[lavish adder]

i lost 2m to a flee bug

the tax scales backward

[rough solstice]

So like… logged onto my account and nothing was there except my kit

Stash empty

My kit is still there

[teal yew]

does anyone know how to fix this? Already tried restarting my game

[terse warren]

Anyone with a 1440p 144hz or more monitor?

[vivid briar]

when Anticheat update?

[full garnet]

What?

[pallid fern]

Getting the same

[vernal pecan]

Everyone is getting the client not authorized error?

[rotund pecan]

Everyone is getting that message.

[twilit wagon]

Anyone knows how to fix this issue?

[chrome cedar]

you need to wait

[twilit wagon]

okay 🙂

[lavish vortex]

rip tarkov

[hardy rivet]

I see that I’m not the only one with that issue

[surreal hull]

[honest bolt]

i have it too

[vivid briar]

im getting an error 201 what do i do specifically?

[surreal hull]

wait, i guess

[marsh sonnet]

what does this mean

[surreal hull]

in the same boat as you guys

[vivid briar]

nevermind they’ve acknowledged it on the launcher

[marsh sonnet]

oh it's everywhere, np

[scenic nebula]

Yo how do I fix error 201?

[little zinc]

fucking hell bsg

[trail brook]

look at your launchers

[scenic nebula]

god damn it

[sly hull]

that's the point, you don't

[surreal hull]

⏰

[little zinc]

hope it doesent take 2 years to fix this shit

[scenic nebula]

Yeah exactly I'll go play something other in the mean time can someone ping me when its fixed?

[surreal hull]

will do

[scenic nebula]

thanks a lot brother

[little zinc]

yo david can u ping me 2

[toxic turret]

what does this mean

[little zinc]

bsg fucked up

[surreal hull]

yup

[little zinc]

you gotta wait
thx my g

[toxic turret]

wtf is this

[surreal hull]

launcher is down, problem already acknowledged

[toxic turret]

ah oke ;?

[sly hull]

Someone wanted to charge his phone so he unplagged the servers..

[median ruin]

Hello everyone,
BSG is aware of the issues regarding the errors. Please be patient as it is being resolved.

[toxic turret]

im patient........

i feel my blood running true my body

i think im addicted to tarkov, can anyone relate?

[median ruin]

No

[toxic turret]

f

[forest ore]

yes im dying inside having the same issue

[toxic turret]

hahahahahaha

[rose gorge]

Anyone know the fix

[toxic turret]

yes BSG knows

[median ruin]

No fix atm, BSG working on it tho

[forest ore]

its just waiting at this point

[toxic turret]

yeh, i took some horse tranquilizer to calm down 🙂

[quiet summit]

***Connection errors & Error 201's are server side - Please be patient. ***

[sonic terrace]

Err0rs go burrr

[forest ore]

as per ussual

[void sinew]

Hey guys, the uhh bots are back in offline mode, but you wont be able to log in.

[forest ore]

XD

[void sinew]

So aweseome

[fleet shore]

wow this is so cool :D wish tarkov was real

[scenic nebula]

is it fixed?

[void sinew]

probably not yet

[forest ore]

i try periodicly but nothing so far

[scenic nebula]

sad

[quiet summit]

We are aware that some players may have difficulties entering the game. We are working to fix this issue as fast as we can. Thank you for your patience and understanding
***Connection errors & Error 201's are server side ***

[fleet shore]

[granite crane]

any eta on that fix?

[quiet summit]

I do not have an ETA

[vivid briar]

Thank you for the update .

[quiet summit]

[idle wasp]

I thought I was the only one having this problem thank god

[quiet summit]

[tawdry glade]

me game keeps saying client not authorized or not selected game profile

oh nvm tarkov twitterman said the game was broke for a bit

[quiet summit]

Also a couple messages above you lol

[ivory wigeon]

any idea when the game will be back up?

[sonic terrace]

^ Tells all about it

[ivory wigeon]

oh

[wanton hazel]

me too can't get in game

[rain niche]

😦

[wanton hazel]

when do they start work at this morning?

[quiet summit]

We are aware that some players may have difficulties entering the game. We are working to fix this issue as fast as we can. Thank you for your patience and understanding
***Connection errors & Error 201's are server side ***

[fleet shore]

it works

[quiet summit]

[surreal hull]

@little zinc @scenic nebula workin again

[little zinc]

fk yeah thx

[warm frost]

bro what should i do? launcher wont download further

[slim spruce]

Try the manual install method in the pins

[scenic nebula]

tysm man

[warm wyvern]

wait so the error 201 is fixed?

[placid crystal]

Hello,
Currently i can't receive verification code via hotmail mail address any idea ?
Code is sent to the main e-mail, but nothing comes in inbox or spam folder.

[slim spruce]

what is the error message?

They fixed the problems from earlier.

[quiet summit]

Yes Polar

[ionic dagger]

Why is this games optimizations so shit constant freezing

[south flax]

Can't login to my account. I'm not getting any email verification codes to log in and I've been trying for 3h. Messaged support 2h ago with no response. Extremely frustrating as this has happened like 4 times. I still get instant emails for password reset and I can login to the forum using the same login just fine.

[slim spruce]

your email is 2 hours old?

[south flax]

huh?

[slim spruce]

you said "2h ago"

[south flax]

Isn't it normal for support for reach out after like 1h?

[slim spruce]

It can take 24 hours or so

[south flax]

bruh

24h wait time for a fix that prob takes 5 min, lucky me.

[south flax]

Actually do you have a link to or the exe file for the setup for the bsg launcher? login might work there

[slim spruce]

https://prod.escapefromtarkov.com/launcher/download

[south flax]

ah, legend. I'll let you know if it works, thank you so much ^^

IT WORKED

[slim spruce]

👍

[hardy rivet]

I got locked from my account for an hour after I restarted my pc, saying that I have used maximum attempts….

[slim spruce]

Wait like 5-15 minutes and try again.

[hardy rivet]

Ok

[scenic nebula]

my game is crashing/freezing on a black screen after a game

[ruby sierra]

I turned on binaural sound and sometimes when I'm running around I hear snippets of VoIP and bullet ricochets. Is anyone else experiencing this?

[vague cosmos]

Why armor repair pricve so high? Are you kidding?

[slim spruce]

Hearing a small bit of some sounds loudly an then it suddenly changes to softly is normal.

I believe it's a bug.

[median ruin]

Recently changed

[sly sky]

over and over again

[vague cosmos]

most stupid update i have seen. like as always, every time its going more stupid than previous

[slim spruce]

check integrity of game files in the launcher

[sly sky]

actually worked bro, you just saved pmc

[slim spruce]

😄

[oak jay]

Hi, If I had a conversation (Chat dialog) with a cheater who killed me, and afterwards admitted he was cheating, where would I send it to get him banned?

[tall vale]

Hi!

Quick question, has anyone been experiencing crashes every 10 minutes or so in raid?

Symptoms: Game crashes randomly with no prior FPS decrease, nor stutter. I get the BSG "report problem" option & that is it. Re-launch the game & play for another 10-15 mins, before it happens again. It´s been going on for the past 2 days & only on Shoreline (as I have not played any/tested other maps).

What I´ve done: checked the event viewer, lowered settings, reinstalled windows & the game.

Event viewer had a few interesting Errors at the time of last crash:
-Windows successfully diagnosed a low virtual memory condition. (warning category)
-A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
-The Windows Error Reporting Service service terminated with the following error:
The paging file is too small for this operation to complete.
-The Microsoft Defender Antivirus Network Inspection Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

My PC:
Operating System: Windows 11 Pro 64-bit (10.0, Build 22000) (22000.co_release.210604-1628)
Processor: 12th Gen Intel(R) Core(TM) i5-12600KF (16 CPUs), ~3.7GHz
BIOS: 2.01 (type: UEFI)
Memory: 16384MB RAM DDR4
Page File: 9159MB used, 10013MB available
Card name: NVIDIA GeForce RTX 3060

Is this even the right place to ask this stuff? 😄

[slim spruce]

Please report them ingame when possible. There's no other way to get people banned at the moment.

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[oak jay]

Well that is a shame, where do one sign up for admin in EFT 😂

[quiet summit]

Job application

lol

[tall vale]

Okay will do, but does this imply a memory leak of some sort? Could be win11 stuff going wild? Its important to note that I had not been home for 2 weeks and when I did get home, windows had some updates to install too. This has NOT happened before- ever. Even with crappier rigs/laptops 😄

[oak jay]

😁 I would do a lot of overwatch videos, if that were a thing

[slim spruce]

Your system is running out of virtual memory. This raises the amount of that.

This is a common issue.

[tall vale]

I´ll take your word for it & I am following the link you sent as we speak, but I´m just wondering if its becasue 16GB of RAM is not enough nowadays, is it a EFT issue, is it win11 issue? Any clue? Take me as a complete r word, when it comes to computers 😄

[slim spruce]

The game maxing out ram and needing more page file memory is a very common problem.

It usually fixes the kinds of issues you are describing.

[tall vale]

Right on. Thanks for the information & help. Finished with the instructions you sent, time to test it out soon.

I´m going with the theory that its an EFT thing then & not a concern for win11, nor hardware. Idk, Warzone, nor RDR2 or any other "demanding" games have that issue for sure (personally).

Take care & thank you again.

[slim spruce]

it's a Tarkov problem, yes.

[tall vale]

I recall having "memory leaks" throughout the years every now and then, its fine. They´ll figure it out.

[quiet summit]

Memory leaks have gotten much better since years ago

[tall vale]

Yeah yeah, that is true. Been here since the beginning, I was just concerned over hardware/win11, hence turned for help here. Never had the game crash like this & this often though, even during the "dark times" 😄 As I said: they´ll figure it out.

Take care ya all & cheers for the fast responses.

[hollow bison]

Here is a suggestion,mods please pass this to the devs if you think useful.Gloves should be unique items that we can buy in a variety of colors and that people can't loot so we can put them on any upper body we want.Besides, they should add ergonomics and recoil control to every weapon we use according to their quality.And plese add more healing animations, im tired of bandaging my left arm.

[sharp bear]

dude has KEKTAPE just disapeared. I have no found a singe one in a whole month bro. hjälp

[slim spruce]

You can find them on shelves in Oli.

[grizzled vale]

boys

any body having this problem?

[slim spruce]

I am not sure that memory usually has temperature sensors in them.

[vivid briar]

I have a question. im trying to trade 4 packs of sugar for a key on the flea market. i got the 4 packs, but i can't click HANDOVER and close the deal. Why is that?

[coarse crater]

They need to be found in raid

[vivid briar]

all 4 are

[coarse crater]

Idk

[coarse crater]

Yeah that's weird af

Did you try clicking auto?

[slim spruce]

make sure the whole offer is completed, that it's not 5 sugars nor has other items required.

[vivid briar]

got it, thanks. i need 26 more sigh

[grizzled vale]

idk i just saw this on gpu z. my computer was also experiencing some heavy slowdowns at the time

ill figure it out though thank

[vivid briar]

when Anticheat update?

[median ruin]

Wdym

[vivid briar]

cheaters are crazy. guy with non silenced m4 200 meters 855

[median ruin]

Sorry to hear, reporting in game is all you can do

[vivid briar]

All the time I take good gear(flir) we (3 guys) die to very very sus guys

lighthouse is worse than labs rn

I just want to snipe

[median ruin]

😔

[vivid briar]

sometimes even EOD players cheat

that is the worst

[dawn shell]

Hey i got an issue with my game: Basically, whenever I begin playing on any map, my game will start having lag spikes and stuttering. It happens mainly on lighthouse reserve and it happens on customs so I don’t think I could be the size of the map and I have uninstalled and installed the game and I’m reinstalling right now because it didn’t do anything. Any ways I could fix it?

[quiet summit]

How much ram are you running?

[dawn shell]

32 Gigs. And my friend runs 16 gigs with lower speeds than me and his game runs smoother.

[quiet summit]

32 should be enough

16 lower is usually where people have problems

What are your other specs?

[dawn shell]

I mean they aren’t bad intel core I7 and a 2070 TI

[dawn shell]

I think** lemme check rq I’m uncertain on the gpu

Sorry it’s taking a bit installing tarkov is tanking my computer speeds rn

Yea it’s an rtx 2070 gpu

[quiet summit]

Do you have like supersampling or anything of that sort?

[dawn shell]

What’s that?

[quiet summit]

In-game setting

[dawn shell]

I mean I don’t think I did

[lyric mirage]

cheaters just buy cracked eod accounts

[snow reef]

is there anyway to decrease the grain in game?

[quiet summit]

Untick "Noise" in your Graphics settings

[past siren]

Hello, im trying to connect to my account but its requesting a e-mail verification (i changed cpu today) now im trying to play again (fixed some performance configurations) its asking again duo to hardware change, how can i receive a new code to login ?

[quiet summit]

Is this your launcher or the website?

[past siren]

launcher, asking for a code

i used one hours again, its saying it invalid and wont receive a new one

[quiet summit]

https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[past siren]

will check it out thanks

not even using the vpn @quiet summit

[quiet summit]

Hmm, I would wait for 24h hours

First wait 1 hour

And give it another shot

Will have to contact supoprt if unable to

via website

[past siren]

okay, will do

thanks

[quiet summit]

[dull herald]

zzzz i have the same problem atm wtf

i dont get number 4 request what email

how do they not have a easier solution for this lmao

[dull herald]

did it work for u?

[full parrot]

i have an issue where tarkov loads for me for very long time how can i fix it ? ( i played before and it didnt happen for me )

[quick kite]

@gleaming ridge Your modmail ticket could not be opened because you didn’t enable DMs. Please do so, and ping me so I can open the ticket

[sly hull]

do the servers work?

[rapid monolith]

Same. Usually everything is fine and I get the email but this time I get no e-mails from the website nor the launcher. rip

[fleet shore]

so it has begun

[copper sail]

Why does lighthouse lag so much?

[tired zenith]

Yo out of no where tarkov stopped working. I can’t load into any raid without it crashing at some point. I have reinstalled moves drives and checked integrity. Any tips?

[wise dew]

hey umm how do i not suck at tarkov

[tired zenith]

At least you can play

[wise dew]

lol

[vivid briar]

this your first wipe?

[muted jolt]

Hi! I cant seem to download Escape from Tarkov, I have tried at least 5 times now, but this error message keeps popping up
https://media.discordapp.net/attachments/876854234786705410/1020429737732087848/unknown.png

I would really appreciate any help

[idle wasp]

Nvm it's fixed now

[slim spruce]

Please see the pins for a manual install

Otherwise, please add the launcher and game folders to your antivirus white list (including windows defender) and reboot.

[harsh flume]

anyone know a fix?

[slim spruce]

What firewalls are running?

[harsh flume]

bitdefender. ive had it since ive downloaded this game. Randomly stopped working yesterday wont let me log into the launcher

[slim spruce]

enter the url there into your browser

see the error

https://launcher.escapefromtarkov.com/launcher/login?launcherVersion=12.12.2.1944

[slim spruce]

Can you access the website at all?

escapefomtarkov.com ?

[harsh flume]

yes i was able to log in and out and have access to the site but just cant log into the actual launcher

[slim spruce]

Are you on a VPN?

[harsh flume]

no

[slim spruce]

Please unplug your modem and router for 15 seconds from power and try again.

[cunning nest]

Is account email changing back now ?

[slim spruce]

no

What do you need?

[cunning nest]

Don’t remember me email for my account but I have the xsolla reciept

[slim spruce]

the xsolla receipt is only in the email?

[cunning nest]

What do you mean

[slim spruce]

The only place you can get that is in the email of the account.

[cunning nest]

I tried it but apparently the email is invalid

[slim spruce]

make sure it's typed correctly

[cunning nest]

Alright thanks

[harsh flume]

still same problem after modem restart and restart of computer

[slim spruce]

Please email [e-mail] with your IPV4 and IPV6 addresses and ask to be unblocked from the launcher.

Other things to try is completely disabling antiviruses and firewalls

[stoic quartz]

if i got video of a "hacker" what do i do with it?

[slim spruce]

please report them ingame, not here. Thanks.

[stoic quartz]

alright 🙂 is there anything i can do with the videos?

[slim spruce]

no

[cunning nest]

Now on reset password the mail isn’t found

And it’s the exact same email

[slim spruce]

This tends to happen when you're using the wrong email for the account.

[cunning nest]

But I’m using the email from the Reciept

Is there anyway to send the reciept to someone and get the email connected cause then I can login to the email

[slim spruce]

You can send the receipt in pdf form to the support email and ask to change the emails.

[e-mail]

But I'd also tell them about the email not working.

They may be able to fix it.

[cunning nest]

I’ll try again but last time they just told me email change wasn’t available

[radiant kestrel]

when you get a box on a scav

[runic mortar]

ayo theres some dude that killed me and is streaming himself cheating, who can i talk to about this?

ah okay

[slim spruce]

#discord-mod-mail

[runic mortar]

i know yall like dont deal with cheaters on here and stuff but i literally have this dudes stream pulled up and hes just blatantly cheating

[slim spruce]

we can ban them here. Please send it.

[runic mortar]

oh shi

who do i send his channel link to?

[slim spruce]

#discord-mod-mail

[rain niche]

Just had another 201 error after finishing scav raid 😦 are scavs broke now too lol

[slim spruce]

What kind of internet are you on?

cellular or from a cable company?

[rain niche]

spectrum

[slim spruce]

this happens on PMC as well?

Also, are you starting the game with the launcher or the tarkov exe?

[rain niche]

only happened yesterday morning couldnt log in, it hasnt happened until now after finishing a raid, glad my scav loot still there just got back in 😄

I been using the launcher

[slim spruce]

Try making the launcher and the 2 game exes run as admin in the right click menu > properties > compatibility tab > check run as admin. There's 3 exes to do this on.

And restart it.

Also, check integrity of game files in the launcher.

[rain niche]

Alright thank you @slim spruce I will make sure they are on admin. I will check integrity too

Im also on win11 if that makes a difference, not too knowledgeable of the differences, used to be on vista before I upgraded to tarkov

[slim spruce]

If none of that works please reinstall the launcher and make sure any other instances of the launcher are also uninstalled.

You can't get the email verification codes?

See here for tips but if you aren't getting the reset email you may have larger issues.
https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

If nothing works please email [e-mail] about this

Also, what email provider are you using?

please email support

This problem comes and goes for various reasons. It has been happening for a long time.

[tawny raft]

cant loot the airdrop???

[slim spruce]

hide, ALT F4 and rejoin and it should work

known bug

[paper sphinx]

banned in tarkov or the discord?

what error are you getting?

[gloomy cargo]

more cheaters, when are they getting banned? why cant we fucking send video evidence to get them banned in next 24h instead of 24months?
ingame report is not evidence, doesnt mean anything...
why there isnt a email to submit evidence to get them banned.

[coarse crater]

Videos of people cheating isn't really reliable since the disgusting desync can make it look like people are using esp or shooting you through walls

[gloomy cargo]

my report is more reliable that my video of that cheater, got it!

[slim spruce]

Exactly. This reminds me of when Tweak was banned for an obvious cheating video but he was unbanned since he was streaming it and the clip showed him not cheating. It was just severe desync.

There are real videos but there's no way to tell for sure.

Just leave it to battleye and reports. They are more accurate.

[gloomy cargo]

lmao