community-support

[dire wyvern]

16gb of 2000mhz so def not the best

[slim spruce]

is it ddr3?

[dire wyvern]

yeah

[slim spruce]

I'd say that is the cause then, outdated hardware

[dire wyvern]

damn yeah i built this pc a while ago

[viscid garnet]

the only thing you could do is up the pagefile and no your hardware is not outdated

[slim spruce]

updating the bios may be an option but I don't think ddr3 boards get modern bios updates

[dire wyvern]

i did the pagefie to 16000 initial and 25000 max

[slim spruce]

DDr3 on modern games is really not a good idea

[viscid garnet]

thats all u can do in this game until they switch to a better engine

[dire wyvern]

i only have an issue on this game tho i dont have the issue on other games some even more demanding

[slim spruce]

You could see if your bios needs updating, there may be a perfected one if the manufacturer kept up with it

[viscid garnet]

dude i play this game on a 32 gb ddr3 ddr generation doesnt matter its what the MT are and the right cpu combo

[dire wyvern]

it just seems like a game issue being a memory leak if im fine for 3 hours and then ittl blue screen

[viscid garnet]

this game's netcode and memory leak is not gonna get fixed pretty soon. ive played this game on multiple hardware its the same problems

[dire wyvern]

yeah i googled it and a ton of people have the same kernel mode heap corruption blue screens from tarkov sadly

i hoped the pagefile would fix it but rip

[viscid garnet]

all you can do that'll help you from crashing is upping that 16gb don;t fully upgrade your pc

[dire wyvern]

to better speeds/ddr4? or like up to 32gb

[slim spruce]

If your ddr3 is working well for everything I'd buy some more of your exact modules for 32GB

that would probably stop the blue screens if the ram is the cause

[viscid garnet]

max it out to 32gb

[dire wyvern]

sessamy didnt know of any but would u recommend some type of memory cleaner application or no anomaly?

[viscid garnet]

unity games always have issues with memory and networking, lol this game doesn't even utilize all ur gpu

[viscid garnet]

depends how bloated is your pc right now?

[dire wyvern]

in what way sorry?

[viscid garnet]

in general you dont need anything, all u need is what came in with windows. if your having multiple bluscreens or driver failures u might as well do a windows reinstall

ram cleaners are adwares and malwares

[dire wyvern]

ah gotcha, yeah i dont have any driver errors or any blue screens unrelated to tarkov

[vivid briar]

Hi does anyone know how long it takes for a temporarily debit amount takes to pop up in my bank?

[dire wyvern]

i had that issue buying tarkov i just did it through paypal eventually @vivid briar

@viscid garnetthe last thing i can think of if may do nothing at all, but tarkov is on my E drive, should it be on my C drive? or is that unrelated at all

[slim spruce]

It should be instant. Try paypal with your card as a payment method.

[viscid garnet]

when u play the game just close everything and background processes. all i can tell you is just upgrade your memory to 32gb. and still turn ur pagefile mine is setup to initial 18gb max 25gb and im running it on a 32gb physical ram

[slim spruce]

I still not contact xsolla: https://help.xsolla.com/i-cant-make-a-payment

[viscid garnet]

its unrelated.

if u can just play it on a ssd

[dire wyvern]

so my E drive is an external SSD, my c drive is an internal SSD

[viscid garnet]

it alright

thats up to the specs of ur ssd

[dire wyvern]

alright so ive done everyting i really can on my side to troubleshoot it looks like, try to maybe upgrade ram

[viscid garnet]

just turn on use physical core only and ram cleaner in game and test it on lighthouse map offline with AI set to horde see if it crashes

open up a taskbar and see the memory usage

[dire wyvern]

yeah ive had those 2 on all the time

[viscid garnet]

whats ur gpu?

[dire wyvern]

1070

[viscid garnet]

and cpu

[dire wyvern]

4790k

[viscid garnet]

dude ur fine. i played thos game on a gtx 970

[dire wyvern]

yeah just a game memory leak issue damn :/

[slim spruce]

external how? usb3?

[dire wyvern]

yeah

[slim spruce]

internal will be faster for the game if it's on E

[dire wyvern]

i get like the same read/write speeds as my internal

[slim spruce]

are you on sata 2?

[viscid garnet]

its unrelated its just the game.

[dire wyvern]

🤷‍♂️

[viscid garnet]

the memory management of this game is just a mess the only solution is more memory until then, we wait for a fix lol maybe 2030

[dire wyvern]

ill try to remember to restart the game every couple hours and see if that helps

[viscid garnet]

it won't the ept part of the memory paging management will just reset the cache and the stutters are just gonna get reset. star citizen has better memory management.

[dire wyvern]

so restart the pc then every couple hours?

when playing tarkov

[slim spruce]

yeah

[dire wyvern]

damn i woulda thought just restarting the game would fix it gotcha

[slim spruce]

restarting the game is what I meant

[dire wyvern]

ooooooo

ill restart the game every couple hours, and if i blue screen again ill try restarting my pc every couple hours xD

[plain rose]

hey does anybody know why my kills for cold blooded arent registering?

i broke my legs and shot a guy in the head and it didnt count for the quest

[little girder]

im currently in a shoreline raid and stuck inside a wall kinda need some help lol

please help );

[dire wyvern]

alt f4

nvm 40 min late lmao

[shut pasture]

hey my friend bought EFT and when he tries playing it says calculating reparing game files and its been on that for 5 minutes

please can someone help

[onyx wagon]

my "Phrases" reset every time i restart the game , can some one help me to know how to save it ?

[remote robin]

i wish i knew how to help same thing is happening to me all the time for the last year or so, but for some weird reaon gestures on my scav remain unchanged which is pretty bisare, i think its a known issue that has not been fixed yet

[cobalt charm]

This is related to the Escape From Tarkov merch store.
When buying a Dogtag, do you fill out your details somehow, does it come without text for engraving or does it just say "NAME, US NAVY, 4567822277, BLOOD TYPE"?

[vivid briar]

For 15 days now Im waiting a reply from support regarding account recovery. I just wanna play the game

[bronze comet]

i believe the files are in %appdata% is your windows account an admin or limited account?

[drowsy swallow]

ok so my tarkov is crashing constantly after i upgraded my pc like randomly in a raid
already reinstalled windows, driver updates and windows updates but nothing seems to work
can anyone help me to find where i can see the crash report and how i can identify what is wrong

I never had crashes before

but now its happening almost every raid and the game is beginning to become super annoying and unplayable

[clever radish]

UH OH

[strange fulcrum]

I tried to upgrade my eft version from base edition to prepare to escape edition and i tried to use card and the small transaction hasnt come through i have waited 3 hours and no small payment has happend

@restive hearth

[quiet summit]

Please do not ping staff.

[strange fulcrum]

sorry

[quiet summit]

Please get in touch with xSolla as they handle our billing
https://help.xsolla.com/i-cant-make-a-payment

[strange fulcrum]

thanks

[quiet summit]

You will need to make an account to use their live chat if need be

Sure thing

[strange fulcrum]

how do i get live chat

[quiet summit]

You can't find it?

https://help.xsolla.com/babka

[quiet acorn]

Can anyone help i m locked out , i cant get my phone number 2fa , didnt receive any SMS , and i dont even know which number it sends to , i cant get into my account

I tried resetting password , it still requires phone number code

[quiet summit]

We do not handle technical issues, account problems and bug reports here in the Discord. In order to take such requests with all the required information, we will need information we can only get in our support center.

If you do not have access to your account, please send us an email at: [e-mail].

[quiet acorn]

I tried sending email , theres no reply or anything... no fix

[quiet summit]

When did you send it?

[quiet acorn]

about 3 days ago

[quiet summit]

Please wait.

[quiet acorn]

Is there any way i could contract a dev or support live?

[onyx wagon]

my winows is active

[quiet summit]

No

[bronze comet]

Not what i asked bro

[drowsy swallow]

and why is this happening to some items

already did integrity check and stuff

[quiet summit]

You cleared cache?

[drowsy swallow]

did it before but trying again rn
i click it and nothing pops up
is that how its suppost to go?

[quiet summit]

I've never had to hit it personally tbh so I can't tell you lol

[drowsy swallow]

that seems to have fixed it
any idea why my game crashes tho?

[quiet summit]

You're going to have to give me more than that

Error codes? Map? Specs?

[paper sigil]

when is MIP streaming coming back 😦

[drowsy swallow]

SPECS
motherboard: MSI MAG B550 TOMAHAWK
GPU: Gigabyte GeForce RTX 2060 Windforce 2 OC 12G
CPU: AMD Ryzen 7 5800X 4.7 GHz
Ram: Corsair DDR4 Vengeance 2x16GB 3600MHz

All the maps have super random crashes

the game just closes with the unity crash thing and it doesnt give me any error codes

the logs dont really give me any idea why it crashes (like in the logs folder)

[quiet summit]

Unity crash

Uh

On your launcher, clear your cache, then run an integrity check. After that, on your Nvidia control panel ; hit 3D settings, go to your power management mode and change it to prefer "maximum performance" then hit save.

[drowsy swallow]

i did that
need to go to work now tho so i will try it when i return
thank you

[quiet summit]

Ok no problem

Good luck

[onyx wagon]

i don't understand

[median ferry]

Been getting this the past 2 days, anyone know why? Hitting retry doesnt seem to do anything

[quiet summit]

Can you try launching launcher in admin mode

Whitelist client/launcher/battleye on your antivirus/firewall

[median ferry]

Did both nothing changed. Had to change wifi due to moving recently, could that be why?

[quiet summit]

Could be

[languid drum]

When do I get the quest Friends from the West?

[delicate flame]

Scav case or bitcoin farm?

[languid drum]

you need a gpu for the bitcoin farm

[vivid briar]

I just installed an extra 16gb of ram to my current 16gb of ram and I am getting blue screens, can anyone help me out

They're same model as previous ones and same speed and everything

[languid drum]

you get blue screens ingame?

[vivid briar]

on pc

[languid drum]

yes during the game or just randomly?

[vivid briar]

when trying to boot it up

my computer

[languid drum]

try to remove a ram stick

[quiet summit]

Should be from Skier after golden swag

[delicate flame]

I know, but I have 8.1 mil and a lot of good gear so I dont need to buy any big loadouts for a while, so I can just buy them on flee

[languid drum]

flash drives quest 😦

[quiet summit]

Yeah.

I didn't finish until level 25

[languid drum]

I would personally go on the Bitcoin farm.

[vivid briar]

y

[languid drum]

Does it start without it?

[vivid briar]

I should try it

when I first booted up pc with new ram, it said I should do something in bios

I skipped it out tho cuz idk wat to do

[languid drum]

what does it say?

[vivid briar]

I don't remember:)

[languid drum]

good one

is it the same memory module? and correctly installed?

[vivid briar]

yeah

I think so - it clicked in

[languid drum]

in which slots?

[vivid briar]

A1 and b1

[delicate flame]

Ok thanks for the support

[languid drum]

Try Slot 2 and Slot 4

[vivid briar]

that's where my original ones are

[languid drum]

which ram is installed and on which mainboard

[vivid briar]

Corsair 2x8 3200mhz on tomahawk b450 max

[languid drum]

which corsair ram?

[vivid briar]

vengeance lpx

[languid drum]

okay, Is your Bios up to date

[vivid briar]

idk

I'll take the ram out and check if it boots ok, then check

new one is in the middle - should I be worried it's another colour?

from my originals that I know work?

@languid drum

ok I identified the problem, my cpu cooler is blocking part of the A1 part, and was tilting it a little

I'll have to rotate it and hope it doesn't block then

[languid drum]

yes

wait you have 3 ram sticks installed?

[vivid briar]

I took the far left one out cuz I suspected the CPU cooler was in the way a bit

is it possible to remove Ryzen 5 stock cooler without removing the heat sync? I doubt it

[digital plaza]

Are you the real UF PRO?

[vivid briar]

the smaller screw

[languid drum]

why do you want to remove it?

[languid drum]

who knows

[vivid briar]

to rotate it to see if it won't touch the A1 slot then

[wide hollow]

Hey guys, I was trying to set an amount for barter offers, but the box where you put amount for the item you want is like in a weird place and not selectable. Is this happening to anyone else?

[languid drum]

if you want to but there is not really a reason to do that

btw @vivid briar if you use 3 ram sticks you will be in Single Mode instead of Dual Mode

[vivid briar]

ye that's y I need a1

they made it impossible to remove

[languid drum]

yeah

[vivid briar]

will using 24gb in single mode be slower than dual 32gb

I mean dual 16gb

[languid drum]

dual mode is faster than single mode

[vivid briar]

run tarkov ok?

[languid drum]

I had the same problem with you running on blue screens, It solved for me by replugging the ram sticks

with a bit of luck ofc 😄

[vivid briar]

I'll have a go at it

[graceful creek]

clean your cpu fan

[vivid briar]

yeah I just realized it was that dusty, I'll use blower thing on it

[graceful creek]

it will help your pc run better

[mental bay]

Literally all my traders are loading except for Mechanic what do I do

[somber flume]

everything is slow rn

[mental bay]

Oh ok was about to say

[oblique storm]

same for me, but only peacekeeper works on my end

[mental bay]

Yeah exactly

[languid drum]

for me either

[mental bay]

It is literally so glitched rn should hopefully be fixed soon

[uneven quiver]

I was getting some help here yesterday with my tarkov losing server connection every time I try loading into a raid and the issue wasn’t solved but some people were helping me trouble shoot, much appreciated. I did some more research and found I can load into raids but the only way is I turn off my windows firewall which is not ideal. I was wondering if anybody knew anything about that

[quiet summit]

Then on your firewall try and whitelist everything Tarkov related

Launcher, Game, BattlEye

[drowsy swallow]

its still crashing

[uneven quiver]

@quiet summit would that put me at risk though as I play Tarkov?

[quiet summit]

No

[quiet summit]

Can you try clearing your cache and giving it another shot?

Also how much ram are you running?

Can you monitor your memory usage in your task manager?

[drowsy swallow]

did that 3 times already

[quiet summit]

Above 80%?

[drowsy swallow]

32gb
first had 12 but upgraded a few weeks ago

[quiet summit]

Hmm.

Drivers updated?

[drowsy swallow]

yes

also windows all updated

also reinstalled windows

nothing helps

[quiet summit]

You're going to have to get with support then, i'm not sure

You can create a ticket via the website, profile

Along the right side you have options to create support tickets

[drowsy swallow]

thank you i will try that then

[quiet summit]

Good luck sir

[drowsy swallow]

also got this again

weird shadow thingy

[quiet summit]

..hmm

Can you do a fresh installation of your GPU drivers?

Like make sure there's no trace of the old stuff

@drowsy swallow

There was something sessamy linked the other day

hold on

Oh

[drowsy swallow]

but like i did that yesterday and just reinstalled windows

[quiet summit]

^ Try that

You said you updated right?

Not a fresh install

or that's what you did

[drowsy swallow]

i reinstalled windows so everything was gone
so i already clean installed it
maybe some stuff got left behind
lemme try it just in case

[covert fern]

Is A the nearest spawn to Dorms? I spawned at A, ran straight to Dorms but died around B from someone near C. Is there a spawn i dont know about?

[quiet summit]

A and on the very left side of that screenshot

Touching that wall you see breaking that left side off

There's a spawn that is on the outside of the wall

Very often you'll reach dorms at the same time

[quiet summit]

Most common pushes out from that spawn to dorms

[covert fern]

How does he get to C before i get to B from A?

I full sprinted and walked a little before i died.

33 seconds my raid lasted.

[quiet summit]

Could be gear you were running/Gear he was running?

Also SJ6 stims exist

There are movement penalties for armors/rigs stuff like that

[mental bay]

Had the backend error again, literally after a scav after I put stuff in and my stuff isnt in my stash anymore, even had a LABS card... Just great

[gritty dome]

Why can't I launch the launcher? my antivirus is off

[slim spruce]

launch it as admin

[gritty dome]

nothing is happening, but I see it in the task manager

dont think it was there before

[slim spruce]

please white list the game and launcher folders in your antivirus softwares

[gritty dome]

I dont have the game downloaded yet, but I'll do just that for the anitvirus

[slim spruce]

Make the folder where you want it to be installed (the game) as well.

And when it works install it to that folder

[gritty dome]

the antivirus allow me to whitelist executables. Unless Im missing something, I dont see how I could whitelist the whole thing

[slim spruce]

whole folders should be an option

[gritty dome]

it is for windows defender

[slim spruce]

you also have end point security

that is the only one active now

[gritty dome]

hmm, you lost me here. What's that?

[slim spruce]

I see the exes running in your task manager screenshot

It's another antivirus

[gritty dome]

eh, I remember having the same issue about 2 months ago after a windows reinstall. Fixed it by activating .NET 3.5 windows feature

[gritty dome]

got it, will get rid of it

All right! Got it to lauch. Now I can download the game. Thank you a lot for your help!

[slim spruce]

😄

[blazing lily]

does anyone know why this isn't uninstalling? I need space for Half life alyx but it wont delete.

its been here for days

I click Uninstall but it shows an error.

Yet its still taking up my storage

[gritty dome]

looks like a old version too, might be the reason why the uninstaller doesnt work. Have you tried manually locating the version folders and deleting them? Perhaps uninstalling through the launcher settings would help?

[drowsy swallow]

its still dying

[quiet summit]

Yeah Tarkov support my friend

[chrome falcon]

my discord vc keeps freezing whenever i get into raid, any tips?

[drowsy swallow]

ima try that then
thank you for the help anyway

[quiet summit]

[blazing lily]

Couldn't find the file anywhere, would it work if I reinstalled the BSG launcher then deleted it or?

Thought it might because if I still have the game on my computer it will detect it.

[gritty dome]

could be too late, but if you reinstall the launcher using the same pathway you did originally, there's a chance it can work. However, if you changed it's original location on your 1st install it might be too late

quite a long shot, but a simple disk cleanup can help. I dont remember how to do it, but google disk cleanup windows and it will show you the preinstalled tool

[slim spruce]

that says it takes up that space but it is really not

it's a bug in windows

To uninstall that entry you could either use an uninstall tool for this problem here https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d or install the game to that folder and run the uninstall again.

[blazing lily]

Ok ill try both what you said and what lagger said, thanks.

[gritty dome]

dont really mind me, I pull advice out of my ass, listen to Sessamy cuz he knows what's up

[full parrot]

hello i have an issure where tarkov is working on the wrong disc when i firstly installed bsg and escape from tarkov on Disc D then unninstalled tarkov from disc D and installed it on disc C but its still working only on my disc D

[lime geyser]

how do i fix low fps?

i get 70-50 on reserve and woods on somewhat high settings

[slim spruce]

Where is the game installed now? Find the escapefromtarkov.exe

[full parrot]

it is on disc C

[leaden field]

What quests unlocks the Setup quest from skier?

[slim spruce]

on task manager when this is happening what program is using the D drive that much?

[full parrot]

when im in a raid roaming around the map there is like 100 % usage of disc D but no usage of C

[slim spruce]

what exe is using it though?

[full parrot]

i dont understand the question

[slim spruce]

in task manager, in the performance tab, what is using the most disk % ?

when this is happening with D

[full parrot]

lemme quickly check

[full parrot]

even when i try to spawn in customs

it seems like i installed it on my disc C but it is working on my D disc

[slim spruce]

Is your virtual memory on D? https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[full parrot]

yes it was

i changed it on C i will check if it works now properly

[rich mica]

is there a place to link my stream? trying to raise money for a funeral

[full parrot]

i dont really know how to fix it i think i will just give up i tried to fix it for a long time i will just be a factory scav forever thanks for trying to help

[slim spruce]

no

[slim spruce]

make sure the D drive does not have page file on it. Otherwise, the drive could be failing if it's at 100% all the time

[crude berry]

I run woods and customs pretty easily. reserve it struggles a little with, and lighthouse as well. However, the issue is only when I scav. I can PMC on lighthouse pretty consistently without crashing or anything

[halcyon nacelle]

How come like 10% of the time I alt tab, my game crashed

[full turret]

Hello, Idk if this is the right channel but
A couple days ago my SSD died so I re-installed (from stick) windows to wipe everything !
But now I have a problem with downloading the game / playing
The first error is after downloading the game, when the launcher proceed to verify the integrity it shows "Checksum error"
I fixed it by avoiding the checksum and extracting the zip myself !

But now after/during a raid my files corrupt !
It's always the same problem with Tarkov_data Assets, every time I repair the game it randomly corrupt (itself idk)

Right now I tried everything, turning off antivirus/firewall, everything
Right now I'm trying to download the game with 4G to see if anything change !

[fluid light]

this was not funny gamer moment

[vivid briar]

Well, the checksum checks if the files are actually what they're supposed to be.
It told you they weren't, aka they're corrupted or damaged, you ignored the warning, kept going, and what do you know, they're corrupted

[fluid light]

why did this happen

[vivid briar]

Reinstall the game on a steady connection

[full turret]

Yeah but guess what even after repairing the files and actually having no checksum error it randomly corrupt itself

[full turret]

already tried 3x times
fiber ethernet connection

[vivid briar]

Part two!
Are you using the same SSD that failed?

[full turret]

no a new one

don't worry i'm a nerd

[vivid briar]

Part three!
This is on a fresh Windows install with just that one drive?

[full turret]

no

[vivid briar]

How so?

[full turret]

2HDD totally wiped and reformatted
I only download tarkov on a SSD
Installed all drivers
Updated everything !

[vivid briar]

Looks like something to bring to Battlestate

[fluid light]

i did this was my second report

[vivid briar]

Mind walking me through the entire install process? How far in do you get this corrupted data?

If only to understand better

[full turret]

Idk, after a raid(instantly close tarkov) or during a raid(the unity crash pop-up) and I have to repair the game if I have to re-join the raid

Latest windows report

I will try to reproduce the error with BSG Launcher after re-installing it

[vivid briar]

Faulty drive is perhaps the only thing that comes to mind. True, you did say it's a new one, but it isn't something you had issues with before the old one failed, and should it be widespread more people would've brought it up by now

What if you tried installing it on one of your hard disks?

Were the same thing to happen in your HDDs we would know it's something else (program, kernel?) interfering with the files

[full turret]

Idk I had an old SSD I've bought like 3yrs ago
Now I have a WD Black SSD M.2
(same thing)

[fluid light]

has anyone seen any thing like this before

[full turret]

Already tried on my HDD's

[vivid briar]

It's a fairly common issue far as I know. Not to the point of happening to everyone, but there's plenty of clips like this going round

[vivid briar]

Same thing?

[full turret]

Checked multiple times my Drives health not problem
Checked multiple times if windows was corrupted same thing no problem with windows
Only game is tarkov

[full turret]

Yes no difference

[vivid briar]

I don't think I could suggest reinstalling everything again and trying for the n-th time, could I?

It's really the last thing I'd do before giving up

[full turret]

No because I tried it multiple times (not only 2-3 times)

[vivid briar]

Reinstalling Windows and everything?

[full turret]

Rewiping everything
Will be my last resort

[fluid light]

this is one of many times it has happened and near that spot

[vivid briar]

Perhaps there's a launcher log somewhere that one of the more experienced mods/users in this server could know to dig up. Sorry I couldn't be of help, but this is really weird indeed

[full turret]

thx for trying
Yeah I will provide logs in a couple minutes

[slim spruce]

see the manual install method in the pins for a workaround

[full turret]

will do

[slim spruce]

the checksum error has no solutions to my knowledge

besides a reformat of windows

[full turret]

Trying to reproduce the error I had in game
Will try the manual install method and after probably totally wiping windows

[devout jackal]

I just connected to a raid. I go to grab something off a table, it says "Server Connection Lost." I've tried to reconnect 3 times now o,.o

[toxic latch]

could i run tarkov on a i5-4690s, 8gb ddr3 ram, 980m gpu?

[slim spruce]

maybe

[toxic latch]

worth trying or no

[slim spruce]

I would not suggest it, no

[toxic latch]

ok thanks

[full turret]

New error after wiping windows

[slim spruce]

what one?

[full turret]

Game update installation error

ERROR: 104006

CRC error: the file being extracted appears to be corrupted. Expected 0x089ACD54, Actual 0x589253AF

totally wiped
nothing installed apart tarkov and discord

[slim spruce]

start the launcher as admin

[full turret]

okey

[slim spruce]

You could also try white listing the launcher and game folders in windows defender and reboot.

[full turret]

okey now after starting as admin and clikicng on repair game
the launcher just closed/crashed

[slim spruce]

Check windows for errors by running CMD as admin and run

"sfc /scannow" with no quotes

[full turret]

For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.```

[slim spruce]

reboot and try again with the launcher

[full turret]

lemme a sec

[mental bay]

Just got the backend error again, literally am losing items from scav runs, just lost over 100k+ worth stuff more than 3 times already

[full turret]

lost over a couple mln's these last 3days trying to fix my issue

[mental bay]

I honestly cannot find anyone who told me a fix

[full turret]

just done that
starting the game rn
will test in raid

finished a raid without any problem seems to be good

[keen anchor]

is it normal for FPS drop while scoping

[slim spruce]

Yes, since it's double rendering the game.

[graceful creek]

is this a bug

[quiet summit]

No, animation was stopped before it fully hit zero

[strong current]

anyone know why the saury photo is an adrenaline stim

[charred fog]

It's been 20 mins and it's still loading me out of raid

Will I lose my shit if I alt f4?

[full turret]

same thing crashed after a raid

[narrow inlet]

do i just gotta wait till i get shot by a player scav so i can kill without losing karma?

[full turret]

re-checked the windows files
nothing this time
but the game still crashed

[slim spruce]

clear game cache to fix icon issues

in the launcher

[mental bay]

Literally am finding no fix... Anybody maybe found a way to get around this?

[celest aspen]

I made like 6 raids on lighhouse with just a bit less fps than usual, now I cant even load into it. My friend is already in raid, while I'm waiting 8 more minutes just to spawn with 2 fps and get "Server connection lost" error after some seconds. This only happened for lighhouse

[shell fable]

Is it just me or are sum scopes sensitivity different from others? really really anoyying; for some reason the vudu 1-8 has high sensitivity but the schmidt and bender 1-8 has SUPER low sensitivity when ads?

[full turret]

Probably because it's vudu is 1x-6x while "scmidt" is 1x-8x

[naive sleet]

why was i logged out randomly

[snow crescent]

I was wondering, when upgrading to EU version of tarkov, do you get all of the pre-order equipment even if you own EoD already, or no?
if so, is it sent directly to the stash or is it sent to the mail and can be picked up whenever

[glass wigeon]

Has anyone had an issue in scav raids (only place it happens to me at least) where you loot a kill be it player, rogue etc. and then continue about your raid and when you try to loot something it goes into your inventory then snaps back into whatever container you looted or simply cannot pick it off the ground? Has literally killed incredible scav raids for me and is so fucking annoying

[tidal lynx]

Trying to help a friend. Buddy from work just bought the game. When hitting play from the launcher he gets “an error has occurred, would you like to report it?” Never gets to the actual launch screen, eventually just gets the error. He has reinstalled,updated drivers, tried everything we can find via google. His PC exceeds minimum requirements. Anyone else seen this issue?

[slim spruce]

verify integrity of game files in the launcher by clicking the top right on your name > verify files

[slim spruce]

The EU upgrade is only for region unlocking

It is separate from the game upgrades

[tidal lynx]

I’m sorry, I should have specified that was the first thing I had him do. No luck. I appreciate it though

[slim spruce]

so they never get to the main menu? Does the screen go black and does anything show before the menu screen?

[tidal lynx]

The launcher minimizes but he never gets to any screen after that point. After a few minutes he just get a generic “an error occurred, do you wish to report it?” No error code/ number

[slim spruce]

white list the game and launcher in all antivirus software, even windows defender, and reboot

[tidal lynx]

I’ll have him try that.

[tidal lynx]

No luck

[soft hawk]

servers go down for anyone else? our whole lobby got kicked at once

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[livid glen]

how much does a violet keycard sell for?

I see some old sell history for being around 300k? which seems rly low. did it get nerfed rly hard?

[next juniper]

Discord delays while in tarkov raid

[plush cypress]

what causes my pc to force reboot mid game? this only happens with tarkov, my gpu temps are around 40 - 50 degrees. tried running tarkov as admin and it didnt happen for a while but it happened again now. sometimes it happens multiple times in one raid

[boreal ruin]

what should I do if my tasks are bugged

[fickle talon]

I'm having a problem with installing the game it says i need to repair game files but when i do so it just freezes the download

[boreal ruin]

restart your pc

[fickle talon]

no luck

[ruby lava]

Does any one know how I contact support it says unusual traffic whenever I go to log into Tarkov

ive emailed 6 times and no response over a few months

[boreal ruin]

turning your anti virus / ad block off may help

[ruby lava]

didn't work

i requested a support ticket but prob not gonna here back

[brittle cosmos]

Does anyone have the keys to the 2 doors for this task? If i can get some help that would be great 🙂

[ruby lava]

works on my laptop but not my PC

[wet blade]

Is it allowed to use a vpn to get another another country in europe that doesnt have Vat?

[lyric estuary]

iS iT aLlOwEd To CoMmIt TaX fRaUd?

[shell fable]

oh ok sorry i got that wrong. im still confused why the sensitivity is liek taht. it should all be one universal sens or make it custom for dif zoom

[steady cosmos]

Lmao @wet blade

[thorny swift]

my friend is trying to install the game and it keeps saying cannot install in main directory can someone help us out

[bitter moth]

Does he have enough memory?

[thorny swift]

yea he has 200 gigs on the drive

[low kettle]

Yeahh

[wide heath]

anything up with the servers, I'm just matching forever twice in a row and have to alt f4 out after I hit "BACK" because it hangs on leaving game

missed my chumming window completely :<

[vivid briar]

when anticheat is gonna be added？

Hey my friend just got betrayed by a group of kids and they took his shit then left the call. Any way I can help him out and get those kids banned?

[frosty hawk]

yall I am fucking scared right now. I was mid labs raid and then out of no where I got killed and an authoration error occured it said then I tried logging back it and it says I am perm blocked. I dont know what to do.

[steady cosmos]

Sounds like hes trying to install in the root folder of the system drive. Make a folder in the root first, or in one of the existing program files folders

[steady cosmos]

Pretty sure thats a ban message

[steady cosmos]

Did you record it? And was it in this discord?

[steady cosmos]

Broken matchmaking server, happens every now and then

[frosty hawk]

I know it is but I have never cheated in the game.

[frosty hawk]

This game is way too expensive to cheat on so I dont know what to do

[steady cosmos]

Boosting, ets nda, exploiting all can get you banned

[frosty hawk]

What is ets nda? Also I havent done any of those

[steady cosmos]

Early test server, Google it If you want to know more

[exotic moth]

kite for healthcare privacy part 5 nead to be found in raid?

[low kettle]

Battleye even fully integrated is a joke

[vivid briar]

Cheaters are ruling in this game right now

[low kettle]

I came across one cheaters stream and asked if battleye ever bans his accounts and apparently only way he gets banned is that his stats are so obviously a cheaters stats that he gets manual banned as battleye does nothing

I bet that is why lvndmark got banned once

[vivid briar]

my 2 friends just got banned several days ago. They arent even skilled

[low kettle]

Unlucky

Maybe a dev software causing false flag

[hollow prawn]

Hello everyone!
Any idea why tarkov doesnt want to use my GPU/CPU to the fullest?
I noticed that other games does, like Bannerlord with max graphics and stuff.
i got a ryzen 5 5600h , 3050 rtx, 16gbs of ram, and i get roughly 40-50-60 fps with ANY graphics settings. Also the processor has a default OC to 4.3ghz / core , so idk what may couse the problem. FPS is way higher with nvidia dlss , but it looks like lego star wars.
Any ideas ? Win 11

[odd grotto]

do raiders spawn on pve mode ?

[cursive moon]

YES active bosses

[odd grotto]

ok, thanks

[languid drum]

Does someone else either receive errors? oftenly

[vapid pond]

Hello can someone clarify if i want to buy a 2nd account for myself and drop loot between them am i breaking any rules or tos etc (both will be played by only me) 1 on desktop 1 on laptop there won't be any loot passed to other players or received just between the 2 accounts i own any clarification would be great

[slim spruce]

Dropping a lot of stuff/wealth between accounts is risky.

[vapid pond]

If there using both my emails logged in at the same house using the same internet/ip would i still run into any issues ? wouldn't be dropping a ton of stuff and any money made or items would purely be kept on both my accounts nowhere else nor would the login location change trying to get a clear answer before i buy a standard account then find out there's some tos rule or something saying its forbidden ?

[slim spruce]

That does not matter. Technically dropping things between accounts is boosting, but if you do a lot of wealth that is where helping someone and real money trading blurs together.

[vapid pond]

What's the definition of boosting ? are you saying players aren't allowed to own 2 accounts to use for themselve im confused?

If i buy 2 accounts use both for myself and want to share loot or bitcoin and all the items/money stay on both the accounts i purchase myself and go nowhere else / aren't given to anyone else / aren't involved in any sort of weird flea market trades etc why is that against rules ?

[slim spruce]

https://webf-store.escapefromtarkov.com/uploads/monthly_2021_07/FAE66FD8-8CBA-49CF-A421-3E8A65787E4A.png.0605175d64a9b5e20b5c88aeff23b21b.png

[vapid pond]

My understanding of that is if both accounts have emails owned by me i use both account there's no 2nd person involved and everything is kept on those accounts the money/items go nowhere else (it may flag the account) but when they review it they will clearly see i own both there both logged in from the same location the entire time and the money/items aren't going to any other players or weird suspicious flea market deals therefore i wouldn't be banned ?

[slim spruce]

I can not discuss the details of this, but can only say I would not risk it.

[vapid pond]

Okay thanks for the info

[slim spruce]

Transferring a lot of wealth between accounts has got people banned in the past.

[full turret]

Now my game crash and blue screen my windows
so good

[static acorn]

when i try to do the hot delivery quest it wont let me place the other 2 items, they werent damaged or anything its just not letting me place them in the same raid. anybody know why?

[mental bay]

Wow when is this backend error going to get fixed I literally am losing so many valuable items

[serene falcon]

I have talked a couple people into letting me flash them, but when I do the quest does not count it

[bold nimbus]

hello, is the quest "Scout" from mechanic

bugged?

because when i go to the gates (even with key) nothing indicates that i have visited them

[median ruin]

Do you do it all in one raid?

+the key is not needed so don’t waste uses

[bold nimbus]

well no

because when i first tried it nothing happened

when you do the quest for therapist where you visit the bodies, a notification show that you have visited the body

[median ruin]

Sometimes there’s no notifications for some quests

[bold nimbus]

ALRIGHT

[median ruin]

Try again, don’t use the key, and go to all the extracts in one raid.

[bold nimbus]

I have been pulling my hair out because this XD, i will try to do it in one raid and see if that was the issue

[median ruin]

Cool, let me know

[tight canyon]

Hi, im thinking about finally upgrading my version from standard to eod, but im not sure if im going to lose my progress by doing it? Does someone know this? Thanks in advance! 🙂

[coarse crater]

You don't lose anything

[tight canyon]

Cool thanks than i can safely upgrade it !

[full turret]

After installing a custom version of windows
Same thing

[bold nimbus]

Scout didnt work

seems to be bugged for me atleast

first and second extraction worked but third didnt

omg, i went to the wrong one XD

thought med tent was one of the 3 that needed to be "explored"

i got confused by the map that was on the wiki

[twin flower]

hi my bag have disappeared in my storage

how can i get it back?

[slim spruce]

progress is not reset anymore, you get everything in the ingame mail from SYSTEM.

[slim spruce]

There is no item return policies, unfortunately.

[full turret]

Freak this after 200-300hrs this wipe
I was having fun and now this
Till next patch I'm not playin

[tight canyon]

yep worked just fine, thanks!

[twin flower]

is there any game recording stuff?

[slim spruce]

What do you mean?

[twin flower]

maybe I incautiously bring it to pmc game, so is there any thing which can check it?

[slim spruce]

Lost items will not be returned for any reason.

Sorry, friend.

[twin flower]

😦

[twin flower]

and when im trading, the item in the bag could not be trade

[twin flower]

it will be convenient if the item could trade when it was place in bag

[slim spruce]

trading what? in a raid or in the flea market?

[twin flower]

raid

when you are trading to npc

[slim spruce]

You can not trade any item in raid anymore. Only weapons, ammo and armor.

It will disappear when you drop it and ask you to destroy it, not drop it.

It's a new anti real money trading feature.

[twin flower]

um ill screenshot

sry its in chinese

[slim spruce]

you must put the items in the main inventory in no containers or bags to sell it to the traders

[twin flower]

😦

[tidal lynx]

Following up on this from last night. That folder does not exist for him. I checked on my system and I have it but he he does not have it

[slim spruce]

windows 7?

And did he check with hidden items enabled?

[hallow jungle]

Anyone know what the terragroup arm band is worth

[honest cairn]

my games audio keeps cutting in and out and i cant figure out why

[tidal lynx]

Windows 10, I am not sure about the hidden items being enable on search. I’ll check with him. As far as everything else, we hopped into discord and checked everything together and couldn’t figure it out.

[fleet adder]

I don't know if this is the right place to ask this, but there hasn't been much response from the official forum. Is it okay to use Razer Hypershift for keybindings?

[remote wedge]

where do I report a cheater on which channel his name is Goblin

[sterile harbor]

desync is still soo insanely bad, died behind cover 1 sec after the enemy shot

[slim spruce]

The game and launcher should be reinstalled as admin

uninstall both first and install the launcher as admin and then the game

[tidal lynx]

I’ll have him try it.

Thanks for all the assistance BTW @slim spruce

[tiny dirge]

Can anyone help me

[slim spruce]

What with?

[tiny dirge]

I cant load into Lighthouse my game keeps freezing and then after 5min it crashes

[slim spruce]

other maps are fine?

[tiny dirge]

some times my game can lag a lot but i cant play lighthouse at all

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[vapid portal]

my game randomly decides its gonna spike to 2 fps every second, but when it doesnt glitch out i have a stable 60 fps, it seems its the most on customs, my ram usage is at like 70% or so?

[slim spruce]

How often does this happen?

[vapid portal]

i dont play customs much cause of this, but it started happening randomly from what i can tell i started playing this wipe, and like, every 3rd raid it happens i think, its worth to note that ive played around with my nvidia control panel to improve performance, but the customs lag doesnt seem to be related

[slim spruce]

System specs?

[vapid portal]

gtx 1060 6gb, ryzen 5 3600 , 16gb ram

[slim spruce]

Try the page file trick up above.

[vapid portal]

okay

[tidal lynx]

Welp still no luck. Again I appreciate all the help.

This what he has happening

[slim spruce]

If the app data folder is not being created that is the problem. I see this is windows 11?

[tidal lynx]

He said it was windows 10, now that you mention it though it looks like 11

[slim spruce]

By default the start button should be in the middle, so it's probably 10.

[tiny dirge]

Sessamy should i do all the updates to see if it will fix it cause i already did the thing u sent me

[slim spruce]

Please disable all antivirus software and try the game again.

The files may be created by the game.

[slim spruce]

What updates?

[tiny dirge]

Pc updates

[slim spruce]

Update it all.

[tiny dirge]

ok

[drowsy swallow]

Anybody know if the tarkov support is active on weekends?

[languid drum]

I guess they are

[sonic umbra]

is there really no way to report players anymore other than after you die?

[drowsy swallow]

i mean like they official and not here on discord

[tidal lynx]

This what he is getting now. Disabled antivirus but it still isn’t working

[languid drum]

yes

[drowsy swallow]

ok then i just need to have patience thank you

[languid drum]

Did you tried to do a system file check?

[languid drum]

It can take up to 24+ hours

[tidal lynx]

Yeah, he has. He has uninstalled/reinstalled. Pretty much everything from google and suggested here so far. Previously he would just hit play and get the “an error occurred, would you like to report it”. He just bought the game, so it’s not an issue where it worked before and then stopped suddenly.

[drowsy swallow]

yah i have a critical error or something that crashes my game multiple times per raid so its kinda shit

[slim spruce]

Start > type CMD and open it as admin by right clicking > run as admin > type "sfc /scannow" no quotes and enter. It will scan windows for errors.

[tidal lynx]

10-4, I’ll have him try it. Thanks again!

No errors found.

[languid drum]

what are his specs?

[slim spruce]

Have him uninstall all C++ redistributables that are installed on his windows and reboot. Then go here

https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

And install the latest one for x64 called "vc_redist.x64.ext" on that page. And reboot again and try again.

@tidal lynx ^

[open ginkgo]

Hello, due to the current political situation, is Ukraine considered a CIS country? Will a person from Ukraine be able to play the game with the CIS region of the game?

[median ruin]

Get the EU version and avoid all problems

[open ginkgo]

Give me money to overpay

[median ruin]

But I’m pretty sure Ukraine is still considered CIS region along with Belarus, Azerbaijan, etc

[slim spruce]

From what I can tell, Armenia, Azerbaijan, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, and Uzbekistan are CIS countries. Ukraine and Georgia left it in 2009 and 2014.

I would suggest Europe version.

https://www.worlddata.info/alliances/cis-commonwealth-of-independent-states.php

[median ruin]

Oh they left CIS?

[slim spruce]

Yeah

[median ruin]

Interesting, but yeah EU version

I did the misinformation sess

[slim spruce]

https://en.wikipedia.org/wiki/Commonwealth_of_Independent_States

same info

Ukraine is not in it.

[median ruin]

I went off memory 😔

[languid drum]

^^

[slim spruce]

"Largely ceased to participate in CIS from 2014, and withdrew representatives from all statutory bodies of CIS in 2018 as a result of the Russo-Ukrainian War."

[vapid portal]

tried that but only for my ssd the game is on, hasnt fixed it

[slim spruce]

did you have mip streaming enabled last wipe?

[vapid portal]

i dont know what that is, i bought the game 1 week before it wiped

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/435

[vapid portal]

its disabled

[slim spruce]

It only happens on customs?

[vapid portal]

it freezes for a second or two on other maps at the beggining of raid, but on shoreline which i have been playing recently i have had no issues, woods neither

[slim spruce]

Try reinstalling your graphics driver with "clean installation" checked in the custom install option in the nvidia installer.

[vapid portal]

thorough nvidia geforce? or should ido it manually

[slim spruce]

in the driver tab, in the top right, the lower set of 3 dots can reinstall

[floral aurora]

who is that

prapor changed

[dusk cypress]

its the icon for one of the skills

probably cache error

[drowsy swallow]

I had prapor as fence once

[timber sparrow]

Hi. region transfer, are also limited editions like EOD, i mean when the game is released i will still be able to transfer my account to Europe?

and with the EOD upgrade can i also upgrade my account to Europe?

[slim spruce]

Yes, you can upgrade to the Europe edition and still keep EOD.

Region upgrades have nothing to do with the game editions.

[timber sparrow]

will the upgrade for europe remain permanent? or is it limited edition like EOD?

[slim spruce]

Europe upgrade for region is permanent

You can always upgrade to EU region but the EOD upgrade will stop being able to be upgraded to after release.

But even then you keep EOD after that time.

[inland spade]

can anyone help me my game freezes when I extract

[timid smelt]

do i send videos of bugs in to mod mail?

[slim spruce]

bug reports go in the launcher

[timid smelt]

ok, im just getting tired of the 0 audio bugs when somebody is coming down a set of stairs that you're under

[tidal lynx]

New development, he can’t launch 7 Days To Die either, which I believe is Unity as well. Possibility that Unity is messed up?

[slim spruce]

The error you showed is a windows error related to C++ redistros

The unity you speak of is separate in each of those programs

They are not connected

[tidal lynx]

Ah, damn

[native marsh]

Okay, sorry for the long delay. Thank you both for all of your help so far. I believe there is something wrong with my systems update. I keep getting a the same pop up for each program I try to run.

I deleted the C++ files and when I went to download the latest versions back, they will not download. An error pops up that says "c:\windows\system32\Msi.dll is either not designed to run on Windows or it contains an error. try installing the program again using the original installation media or contact your sytsem administrator or the software vendor for support. error status 0xs000012f"

[slim spruce]

Please perform a clean boot of windows https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

[vapid portal]

i did that, still havingg the same issues, though now that just happened to me on shoreline

[native marsh]

Did the clean boot. The error still pops up when trying to download the VC_redist.64. I was able to launch the game a little further this time. The little window popped up and said that battleye had launched, but then i get the terminated with an error message again

[slim spruce]

the game error or windows error about the termination?

[native marsh]

game error

the windows error still happens with the VC_redist

[slim spruce]

Only do the first commands with DISM and sfc scan now

actually

Run CMD as admin and run this command:

DISM.exe /Online /Cleanup-image /Restorehealth

@native marsh

[native marsh]

Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

[slim spruce]

You need to reinstall windows.

Please back up any important data and use the built in "reset this PC" feature.

[native marsh]

I was afraid of that. okay, will do. Again, thank you for the help. @vapid portal I hope you're able to get yours fixed

[graceful creek]

anybody having trouble loading in as a scav ?

[random kelp]

Does the rx 6800xt have problems with eft? i got mine today (had a rx 6750xt before) and i get lag spikes and in general less fps. GPU clocks also go down to 100-1800 and GPU load doesn´t even reach 80%

[misty snow]

where do i report if i know someone who sells ig items for real money

[slim spruce]

#discord-mod-mail

[misty snow]

how do i make a ticket

text the bot?

[slim spruce]

read the channel

[graceful creek]

anybody having trouble loading in as a scav ? (edited)

[vivid briar]

Can someone help me with account upgrading?

[slim spruce]

What is wrong?

[vivid briar]

Legit can't upgrade, tried 3 cards and paypal but its always rejected

[slim spruce]

If it says cancelled please contact Xsolla support, as they handle the entire payment process: https://help.xsolla.com/i-cant-make-a-payment

[tranquil trellis]

How do i fix this?

nm it's fixed

[stoic ridge]

how do i fix this

[slim spruce]

Please transfer things manually one by one.

And do not use containers or the sorting table.

[stoic ridge]

the sorting table wont close for me

[slim spruce]

Do you have something good on you?

[stoic ridge]

yea i got a pilgrim and a nice ak

[slim spruce]

If you can't fix the problem you may need to ALT F4 and hope this screen pops up again when you load up.

[stoic ridge]

fuckkk

[slim spruce]

You may lose the items, though.

[glass wigeon]

Just gonna copy paste since a little more mod activity today but anyone seen an issue like this on scav Has anyone had an issue in scav raids (only place it happens to me at least) where you loot a kill be it player, rogue etc. and then continue about your raid and when you try to loot something it goes into your inventory then snaps back into whatever container you looted or simply cannot pick it off the ground? Has literally killed incredible scav raids for me and is so fucking annoying

[slim spruce]

Sounds like a network issue somewhere, most likely on the game servers.

[broken dust]

been playing with my friend for the past two hours - everything was working fine

then he got disconnected as soon as we load into raid

[glass wigeon]

Only once have I gotten some error message but wasn’t paying attention in game, but I removed an attachment on a gun and went into one of those bugged spots and it just kept flashing in my inventory but Bricked my gun, couldn’t shoot, swap guns, couldn’t even drop it

[broken dust]

and since then the problem persist

what could it be? his internet is fine, restarted his pc and router..

[glass wigeon]

So I used to pick my lowest 10 servers like sub 80 ping as I’m in Ohio I get good east connection so should I just set back to auto?

I guess I’ll test that and see if I get the issue more or less switching to auto

[vivid briar]

when Anticheat is gonna be added

[slim spruce]

Battleye is installed already.

[vivid briar]

then when It is gonna start working

Every third raid obvious cheater(altyn enjoyer). I am tired of it

Pls do something about it

[random kelp]

why would a cheater run a altyn tho

[slim spruce]

Not all cheaters are good at the game, most are poor.

[warped horizon]

quick question just if anyone knows, but technically i paid for the eod edition, but the payment is pending and will be for a few more days. after the sale ends, will I still get the edition that I paid for on discount? even if the funds get through after the sale ends.

[slim spruce]

If it's pending now and you need help with it, if it does not ever go through, if you try again with Xsolla's support (payment support company for the game) you may have to pay full price.

I do not know exactly, since this never has come up.

[warped horizon]

it will go through but my bank just takes time with approving purchases so it would probably be another day or so

i didn't have funds in my wallet so I paid directly from my chequing account

i just hope I would still get the edition on discount because without the sale it is so expensive to purchase

[slim spruce]

If that charge goes through you get the discount, if your charge was with the discount.

[warped horizon]

yeah I'm pretty confident it should give me the edition w/ the discount because that's what I paid for and that's what came up in the total under my PayPal activity

[warped horizon]

thanks for helping me clear it up 👍 all should be good

[desert umbra]

Anyone wanna help a new player run some raids

[warped horizon]

#beginners-assistance

[fleet imp]

Any idea what might cause this? I have it happen with some other items too

[slim spruce]

to fix it please clear the cache in the launcher at the top right on your name > clear cache

[fleet imp]

doesn't that reset keybinds?

[slim spruce]

No

[fleet imp]

Ok ty

[slim spruce]

deleting control.ini does that

but that's in appdata

[fleet imp]

aight it's fixed ty

[slim spruce]

On the ceiling lights on interchange?

[crystal ore]

I uninstalled the game for storage a while back and I wanted to start playing again and I have enough storage to download it, but every time I do it, it says I can’t install it as the integrity of the files isn’t correct or something. When I try to repair it won’t budge from calculating, does anyone know the issue and the solution to it?

[vivid briar]

It is me who wears altyn

ok fck it. This game is dead and anticheat is useless

[loud moss]

?

[coarse crater]

Funny how so many people say that game is dead, wonder how they come up with that

[north moss]

how do i go about having my name changed in the discord

[slim spruce]

it is done

[mental bay]

Fix this backend glitch already I literally had over 400k worth of stuff from my scav all gone what the actual fuck

[leaden junco]

can anyone help me please

[slim spruce]

what with?

[slim spruce]

What happened first? Repairing can take a long time sometimes.

[leaden junco]

it said

tarkov game files integrity is compromised

so i clicked repair

and thats what its been ever since

[slim spruce]

I would just reinstall if it's taking too long

[leaden junco]

the thing is nothing happens

now im reinstalling and if it happens again what should I do

[slim spruce]

white list he game and launcher folder in windows defender and other antiviruses

and reboot and reinstall with the manual installer in the pins

[cinder stag]

Can anyone here help me with my game? its constantly at 350ish ping.

[slim spruce]

And it should not be? What is the problem?

[cinder stag]

I just lose connection to the server every time

I have restarted my computer, Changed servers, verified my files and turned of my VPN

[slim spruce]

Are you 100% sure the vpn is disabled?

[slim spruce]

This ping problem you are describing, does it happen in other games?

[cinder stag]

nope

[slim spruce]

This could be ISP rerouting issues. Does it get better when you VPN to the nearest location to you?

[cinder stag]

I can load into a game for about 15sec

[slim spruce]

If it's ISP routing issues there's not much that anybody can do to help it.

[cinder stag]

ill check

nope

[slim spruce]

the problem remains? What about another location?

like west coast if you're on east cost?

[cinder stag]

Not sure if this helps

[slim spruce]

If the ping problem remains even with other places on a VPN please uninstall your vpn totally and also try rebooting your modem and router by power pulling for 15 seconds.

[azure steppe]

@dense frigate

[dense frigate]

Hello

[cinder stag]

I think its fixed TY for your help now i just gotta go do knife missions cuz i lost all my guns lol

[slim spruce]

😄

[knotty ridge]

how do you use flares?

[white palm]

just aim to the sky and pray

[knotty ridge]

with what

it doesnt make sense

[coarse crater]

The flare

Are you asking how to equip it

[hushed siren]

cant purchase the game

[knotty ridge]

when i have the flare in my inventory, how do i call it in from there

[coarse crater]

Bind it like meds

[knotty ridge]

bruh

[foggy hollow]

Can someone potentially help me? I am trying to run the game on my new MacBook Pro (M1 pro chip) I’m using parallels to run windows on it but I keep getting this error when I hit play from the launcher. “Failed to initialize BattlEye service: Driver Load Error (1275). “

[green apex]

Remove battle eye and reinstall it

[foggy hollow]

@green apex I tried that 2x now. Same results. Still getting the (1275) error.

Should I potentially delete everything and reinstall from EFT website?

[exotic hollow]

I cant get into my account rn as I no longer have access to my email but there isnt even an option to change it within the website. what can i do?

[remote robin]

Mac instals are known for being funky to say the least but sounds like a good thing to try

[remote robin]

You should contact support from the website

They might help you change the primary email

[foggy hollow]

Thanks, I’ll give that a try then… this has been making me want to pull my hair out trying to figure this out 😂

[exotic hollow]

sent of a ticket earlier, what are reponse times like?

[remote robin]

Could be up to a week but i'd expect 2-3 days

[bitter moth]

Are you installing as admin?

[scarlet oxide]

Anyone here have a similiar setup to mine like a 5600x and a 3070 at 1440p wanna know if i should upgrade or not from a 3060

Like whats the avg fps u get

[tropic current]

Anyone able to help me I used to stream tarkov with no problems but now I get 100% cpu usage even without streaming? Any tips to lower cpu usage when playing as tarkov takes up like 80 - 90%

[inland spade]

please help my game freezes when I extract

[vapid portal]

my game constantly freezes on the loading screen almost every raid now and its generally much more laggy and freezy, could it be dust in my computer perhaps?

[fallen star]

can anyone help me. im trying to log in to tarkov for the first time in a very long time. i cant remember my password and the reset pass thing on the website isnt coming through to my email

[bitter moth]

Upgrading would be a waste of money

[scarlet oxide]

I mean

i have a 3060 i could sell that easily for like 400€ and a 3070 is around 550€

[bitter moth]

And you'll get like 5 fps more in tarkov

[scarlet oxide]

did spot someone selling a 5900x for 390€ tho

[bitter moth]

The best CPU for tarkov is the 5800x3D

[scarlet oxide]

havent spotted any stores selling it yet here where i live

[slim spruce]

Start > msconfig > click normal startup and reboot.

[mental bay]

Anybody know?

[mental bay]

Liteally had 200k worth of stuff in a scav... All gone...

[slim spruce]

Try adding the item to the gun one at a time, look for the glitched item

you could also move the gun and try again

[mental bay]

Its not there anymore like I just said.

[slim spruce]

About scav stuff, it's gone. Sorry.

[mental bay]

So is there not a fix? Why does this keep and happening? Its a waste of time..

[slim spruce]

If it keeps happening there's a glitched item in your inventory that you keep using that is causing this.

it sounds like a gun or gun part is having attachments put on it

and is glitching

[mental bay]

I also get the backend error and that also removes all my stuff I got from my scav, do you know how to maybe fix that? As that has been game breaking for me and is ruining my experience as I lost 3 labs cards already.

[slim spruce]

backend errors tend to be on our end, but I'd suggest sending in a bug report in the launcher and then reboot the modem + router by power pulling for 15 seconds.

[twilit cloak]

why game look so fuzzy and grainy

all jagged egdes

[mental bay]

Alright, I will give this a try. Thanks again I will text here again hoping yet again you helping me kindly

[dry sorrel]

anyone else getting disconnected mid raid because of "poor connection"?

[slim spruce]

On every raid?

[dry sorrel]

no, about half. wasnt happening up until 2 days ago. really enjoy losing all my stuff because i get disconnected

[slim spruce]

on wifi or wired?

[dry sorrel]

wifi, on a 1gig internet setup......

[slim spruce]

Can you try on wired?

[dry sorrel]

i cant unfortunately. this wasnt happening until a few days ago though. was fine up until then. and im not having issues with anything else. just the game

[slim spruce]

Try selecting a couple servers, manually, in the launcher and switch them around until you stop disconnecting.

[dry sorrel]

ok, ill give that a try 👍

[latent rock]

Seriously sick of this FPS drop bullshit on LH. Never had an issue until this new patch. This is getting old.

[buoyant stream]

aye guys. someone else logged into my account and is playing on it. i reset password but there's still new things in my stash. How do i kick them out?

[barren mantle]

scav run

[twilit cloak]

now my game does this

[slim spruce]

check your email to make sure there's no redirects/forwarding or backup emails added

And add 2 step verification and reset your tarkov password

[foggy hollow]

Yes

[slim spruce]

To fix the battleye service error you must change to normal startup in Start > msconfig

and reboot

[coarse crater]

do you have dlss on or smth

[twilit cloak]

no

why is my monitor sooooo grainy, its not only tarkov, its everything

[tropic current]

@slim spruce any ideas on how to lower cpu usage?

[slim spruce]

lower settings ingame

or resolution

[tropic current]

I am on a 34” ultra wide 👀👀😂😂

Put it on lowest settings and it was still 100%

[north jewel]

whats up guys im having issues with connection im using nord vpn and I disabled the ivp6 thing on my internet any suggetions

[slim spruce]

Try without Nord VPN as, by default, they do not have unique ipv4 addresses unless you pay extra.

[twilit cloak]

should it be on gpu or display

[slim spruce]

display

[north jewel]

thank you ill try that

[twilit cloak]

ok, is that why screen was very grainy?

[slim spruce]

probably not.

[twilit cloak]

no it didnt fix it 😦

u have any idea how to fix it?

[slim spruce]

Was your picture taken with a screenshot or a phone on your monitor?

[twilit cloak]

screen shot

shift, windows key, S

[slim spruce]

does your monitor have overdrive or overclocking enabled?

[twilit cloak]

how do i know if it does

[slim spruce]

it would be on the monitor firmware settings with the menu

[twilit cloak]

windows menu?

[slim spruce]

The monitor menu, not in windows at all.

This menu can be accessed with no pc

[twilit cloak]

oh like the button on back

when i click it, i see settings, dashboard, game assist, power off and exit

ok overclock is off

overdrive is on balance

[slim spruce]

turn it off all the way

[twilit cloak]

theres only 4 options

auto, picture quality, balance and speed

[slim spruce]

picture quality

[twilit cloak]

should free sync be on

[slim spruce]

Doesn't matter

[twilit cloak]

ok i applied it and its still very grainy

[slim spruce]

your picture shows moire lines, blurring and more, I am not sure which you are talking about is the problem.

[twilit cloak]

it just looks like i have anti aliasing off

even tho its on the highest setting

[slim spruce]

I do not know what the problem is. "Grainy" can be anything, and even the built in film grain effect.

"noise"

[twilit cloak]

here let me show u an example in other games

its hard to show it with pictures, you only really see it when u look around

[slim spruce]

I do not understand.

[twilit cloak]

i dont know how to explain it, how can i help u understand what i mean

[slim spruce]

like trailing/blurring?

[twilit cloak]

well on tarkov there was trailing yes, but for example u see those antennas on that tank and how it looks very grainy, thats how mygames look

[slim spruce]

Lack of resolution or low resolution textures

Games can not show curved things perfectly

Things will always look like that, especially small lines

[twilit cloak]

ok

it just looks very different compared to the 15.6 inch laptop i used to play tarkov with

u think because i disabled hyperthreading?

can that be the problem

[slim spruce]

You disabled that in the bios?

[mental bay]

After doing that, it still gives me this... I am losing valuable items and wasting my time come on....

[slim spruce]

Disabling hyperthreading at the bios level will literally cut your pc's performance in half if all your cores support that. I'd enable it again and only use the "physical cores only" option in game.

Windows and all other programs should have hyperthreading - only the game's engine doesn't like it.

[slim spruce]

Please submit a bug report so they can see what is happening.

In the launcher.

[mental bay]

Alright, hope this even gets seen

[twilit cloak]

well yea, i saw a significant boost in fps when i did that

[true egret]

Ehm...did the lobby crash for anyone else or just for us?

Reserve just crashed i think for all of ur teammates

[twilit cloak]

now im getting ghosting...

[vivid briar]

hey i realy need help i have screen tear in eft and i tried like 20 difrent yt setupe guides tipps and tricks but nothing works

[twilit cloak]

ok i think its the monitor that is garbage

[brittle drift]

when i try to stream tarkov on discord it doesnt work it either shows the main menu or a frozen screen of my discord how i fix that i hate streaming my whole screen

[vivid briar]

its saying game update installation error when i install the game

[slim spruce]

what error?

[vivid briar]

ERROR: 104006

@slim spruce it says it is being used by another process.

[slim spruce]

white list the game and launcher folders in windows defender and other antiviruses and reboot and try again.

[vivid briar]

how do i do all that

[slim spruce]

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

[vivid briar]

it worked thank you

[prisma lava]

can anyone help with the quest "Top Secret" and the quest "broadcast"?

[median ruin]

#pvp-lfg or #beginners-assistance is probably a better place to find help

[bitter pivot]

i get those errors very often and sometimes after a scav run i get those and then i get sent back to where you transfer your loot into stash and after transfering and clicking next all the loot is gone already lost a gpu with that

[simple sapphire]

anyone else having trouble spawning into raids? one in our group spawned in but two of us got stuck on syncronizing

[mental bay]

Just submitted an official report on this, would be thankful if it gets seen.

[mental bay]

Exactly what I am having. Yeah and I feel your pain, literally lost 3 labs cards...

[mental bay]

Same with this as well.

[frosty bluff]

I get stuck on awaiting session start for like 10 min then disconnect https://imgur.com/MHzo7Xv https://imgur.com/48oEYZb

Then it says my character is still in raid so the game started without me

And if I try to rejoin same thing

[still apex]

when ever i go from borderless to fullscreen it does not save once I restart the game

[bitter moth]

Silly question, but you've removed the grain setting?

Hey, the use only physical cores option is reported to switch itself off between closing and reopening tarkov, even if the box is still ticked, does anyone know if this is true or has been fixed?

[rigid shuttle]

can some one help me out. im always getting really bad fps and i dont know why bc i have a 3060

[drifting salmon]

Is there any place to report hackers? Besides the in game report.

[slim spruce]

no

[drifting salmon]

🥲 ok

[full turret]

Update
After numerous test from hardware to software !
Windows testing and everything
I verified my ram with Memetest with a bootable usb stick !

My 32gb ram was the fault
Rip my new ram

[amber tangle]

hey so i bought the game about 4 days ago and i cant download the launcher from the profile page is there anything i needf to do

[slim spruce]

The checksum error can be worked around by using the manual install method in the pins of this channel.

[slim spruce]

Does the game show up in on your EFT profile page?

[full turret]

Not really depend on what is the main issue
The problem wasn't storage(ssd/hdd) it was randomly occurring problems with a faulty RAM
The main game download was probably corrupted due to ram

[amber tangle]

it says game preordered and under that it says pre ordered nothing

[slim spruce]

No, the cause for that problem is unknown but sometimes can be fixed by a reinstall of windows.

Usually people have to download the game manually, from scratch, every time an update happens.

[full turret]

k

[slim spruce]

contact xsolla as they handle the payments for the game https://help.xsolla.com/en/you-charged-me-but-i-didnt-get-my-purchase

[amber tangle]

thank you been tryna figure this out for days that worked suprisingly fast and well

[twilit cloak]

Where is that setting

[slim spruce]

"noise"

[twilit cloak]

i dont get it

noise is off

[slim spruce]

This is normal for many reasons, the jaggy edges.

Low resolution, AA is disabled, etc.

[twilit cloak]

is 1080p too low

for a 27 inch

[slim spruce]

The problem you showed up above with that weapon is a limitation of digital images, the aliasing.

Nothing can fix it except higher resolution or anti aliasing.

If you zoom in on anything in any digital image you will see this.

[twilit cloak]

So everyone who has a 1080p screen and has the same or similar settings will have the same issue?

[slim spruce]

yeah

[twilit cloak]

Cuz i dont remember. My laptop having this

[slim spruce]

smaller screen, harder to see

[twilit cloak]

Ok

Even wgen i turn on 4x resampling, it is the same

[slim spruce]

The problem can not be fixed.

[twilit cloak]

Oh ok

[slim spruce]

the problem is monitors have square pixels

[twilit cloak]

So either smaller screen so its less noticable or get a 1440p one?

[slim spruce]

No, if the game scales to 1080p

[twilit cloak]

Ok one more problem if you can help me with it

[peak aspen]

yo

theres an afk dude in our voice and we need him put in the afk chat

customs #27 deadzepplin

[slim spruce]

Ok

[peak aspen]

Thanks 🙂

[twilit cloak]

Ok how does this get fixef

[slim spruce]

?

I already answered this.

[twilit cloak]

U answered the pixel one

[slim spruce]

The blur I've seen also, if that is what you mean.

It's a game thing.

[twilit cloak]

And that isnt fixable?

[slim spruce]

It's in the game, we can not fix it. The developers must.

[pallid stone]

I turned off the new nvidia DLSS to fix that

[viral topaz]

Hey is there any known way of fixing loading loot times? I have an insanely good computer with a ton of spare disk space and RAM but it takes like around 10 minutes to load into scav raids and I don't even get the count down timer for regular PMC runs. I used to be able to run it fine a few months ago before the patch with like DLSS was added but since after I've had this loading issue which has kinda made me stop playing since I legit can't do raids.

[grim seal]

where do I go to show video of something fked

[viral topaz]

It quickly loads in "loading loot" to 60% then it proceeds to take 10 minutes.

[slim spruce]

https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[grim seal]

can some please explain :L

[slim spruce]

Desync, you probably died to the first scav on the server side and your client did not know yet.

[dry ginkgo]

so, this game is god awful. i played tarkov around june maybe when the DLSS update i deleted the game. i wanted to redownload it but. when i go to download the launcher and open it. it doesn't open like nothing happens can someone help i can stream it for someone too

[hollow pulsar]

hey guys i have a question i have LOADS of gear like 2 thicc items full im lvl 43 and i'm scared going out with gear i go out with the mp-18 to kill rogues and i have 3.7mil rub im not sure how i can improve at the game i have 1.3k hrs and still have gear fear or fear to go out without a teamate anyone have actual good tips?

[dry ginkgo]

can someone please help with my issue

[slim spruce]

The launcher does not open at all?

[dry ginkgo]

nope

i wish i could show you

[slim spruce]

Even after a reboot?

Do you have all windows 10 updates and feature updates?

[dry ginkgo]

yes ive downloaded it 2 times drivers all good ran thru admin

i do yes

[slim spruce]

Run CMD as admin and run "sfc /scannow" (no quotes) . The problem is most likely corrupt .net framework files but since they are part of windows now, you can't reinstall them like in the past. This command scans windows and attempts to fix any corruptions.

[dry ginkgo]

i did that already

[slim spruce]

Did it find corrupt files and say it could not fix them?

[dry ginkgo]

im doing it agian to let you know sorry

again