community-support

[vivid briar]

wish I had an ip like that

[slim spruce]

100% yes

[vivid briar]

already sent 2 support emails 1 a month and another 2 weeks ago. recieven nothing so far

[slim spruce]

rebooting your modem has the possibility to get a new ip

[ancient crown]

I cant buy anything from my traders, its says I just have 0 rubbles which is not true

[slim spruce]

check the box about fill all, in the blue banner

[ancient crown]

ohh shit I forgot about that lmao, I had to reset my pc and all my game settings reverted I thought I was trippin balls lmfao

[novel pike]

for increasing strenght it says using melee, is it just hitting the ground, does that count? or do you have to hit a target

[slim spruce]

you must damage a scav or pmc for that, with melee

[novel pike]

ahh ic thanks

[floral aurora]

What happens after completing the "top secret" task in skier?

"needed for kappa" "???"

@slim spruce any idea?

is there like a task that opens after completing

[slim spruce]

This is unknown.

[floral aurora]

okay

been looking for that key for like 20 days now 🙂

[sinful nest]

Is it normal that i can't play lighthouse? I can play offline loads just fine, but when entering online with my friends it kicks me out and wont let me enter

[crystal pine]

So im trying to craft car batteries with a tank battery, and I was wondering whether it will use my FIR one or the one I bought off of flee

[vivid briar]

GUYS I WENT TO AN EXTRACT AND MY GAME HAS BEEN STUCK LIKE THIS FOR LIKE 2 MINUTES NOW AND I HEAR STUFF AROUND ME

[crystal pine]

I would close the game and re launch

youll keep your items and if you are still in raid youll get a chance to get out

[drifting valve]

I had that happen to me when I died earlier.. Heard enemies healing / looting.

[drifting flare]

Ggot the same issue with server again

inbound data stream is crap to server:

seeing how the rest of the internet still works, I am going to guess the same thing again as the afternoon

server seems dead again

it is every time I am in fight with boss chars and they seem to be doing a lot of illegal movement or confused movement

and after which it says I am in raid and wants me to reconnect again

so back in waiting for server:

connection loss again

and again reconnect:

endless loop

kicked back to menu with my beginning gear also back

[slim spruce]

Ever have a good game with no disconnects since this problem started?

[drifting flare]

2 games like that and about 5 to 8 or so without issues

[weary urchin]

Any clue when MIP streaming could be back?

[drifting flare]

one time I got kicked back with my gear and some stuff I got in raid, but completed objectives got rolled back

[slim spruce]

Are you on wifi?

[drifting flare]

one time I got kicked back and I got my gear as I went in raid

hell no (no wifi) 🙂
gigabit, fiber and pfsense router

[slim spruce]

When did this start?

[drifting flare]

only today

[slim spruce]

sounds like an isolated problem with maybe game servers

[drifting flare]

coincidental in both cases it happened when in fight with boss chars

in both cases also after tossing a grenade, btw

and they seem to be stuck in paths and walk back and forward or locked in position

[slim spruce]

if you can replicate this please send in a bug report in the launcher

[drifting flare]

I should be able to.... I mean, get a boss char to toss a grenade at me basically

when stuck in path

[upper merlin]

tarkov is taking up so many resources on my computer and freezing when i try to tab out and such this wipe its never been this bad does anyone else have this issue? i went into the files and turned off mip streaming is there anything else i should look into?

[drifting valve]

Hi, I'm having issues opening the game... I'll click the play button and tarkov will appear to open for a couple of seconds but then close without an error

This started originally after I was having an anticheat connection error and followed the advice on the tarkov website :

• Delete the BattleEye folder in the game folder and then do a file integrity check through the launcher
  https://www.escapefromtarkov.com/support/knowledge/412

I restarted my PC and ran an integrity check via the Tarkov launcher but still seem to be having issues.

[slim spruce]

Have you tried raising the page file?

[upper merlin]

im not familiar with what you mean sorry

[slim spruce]

Does your game folder look like this now?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[drifting valve]

Hi, looks like it

Think I may need to run the Install_battleEye batch?

[slim spruce]

run that as admin, yes

[drifting valve]

No luck it seems

[slim spruce]

have all 3 exes run as admin in the properties > compatibility tab > run as admin checked

The launcher and 2 game exes

[drifting valve]

Currently set

[slim spruce]

Is the game and launcher folders excluded in windows defender and other antiviruses?

[drifting valve]

Had escapefromtarkov.exe excluded, but I will add the folders as well. one second

[ivory moon]

My game still freezes or drop frames everytime i ads and shoot. Tried everything

[drifting valve]

Looks like I already had the battlestate folder excluded.

[slim spruce]

open CMD as admin and type "sfc /scannow" with no quotes and then enter

[sacred junco]

does anyone know how to fix this issue

certain threads on the forums and reddit said its related to dos protection or something like that but it only started happening a week after wipe

and nothing has changed and there is certainly nothing related to dos protection within my routers dashboard

[frail flume]

hello, i set the download path to a different disk drive but it keeps installing in disk C, how do i fix this?

[slim spruce]

change the launcher's temp folder to a folder on another drive

top right on your name > settings

[frail flume]

which one here?

[slim spruce]

yes the set temp directory path to be like D:\TEMP

or another drive

[frail flume]

i got it, appreciate it brother

[drifting valve]

Hi there, it did fix some files, did a restart. Still no luck

suppose I can try a full reinstall of the game and get back to you

[carmine lynx]

This game micro stutters so god damn much

[verbal frigate]

how to make this game playable without 5 second random frame freeze when i scope in? https://streamable.com/zavquf

[slim spruce]

Specs of your PC?

[verbal frigate]

2070 GTX, i7-9700K, 16gb ram

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[verbal frigate]

okay, i will give it a try, thanks

[austere birch]

Issue seems to be fixed on all maps but lighthouse. well im on my 4th restart in 1 raid now.

@verbal frigate does yours go back to normal after unscoping?

[cobalt solar]

ayo where do I go to report a player for racism on tarkov messages? I got the screenshots ready for delivery (:

[slim spruce]

ingame messages? please un-friend the user.

[cobalt solar]

I'll unfriend and report. You know where?

[arctic topaz]

Does anyone know if Tarkov will ever support mac?

[slim spruce]

Currently there is no method to report ingame messages.

[slim spruce]

Maybe after final release. Probably not until after that.

[arctic topaz]

Ok

[cobalt solar]

Interesting

Looks like kids gonna be running around makign racial slurs for years

anyways, thanks man

[arctic topaz]

Is there any estimate for when full release may be?

[slim spruce]

Probably a long time.

[arctic topaz]

Rip I bought it and I need to save for a PC or play it on my mates one

[slim spruce]

You could dual boot windows on your mac.

virtual machines won't work.

[verbal frigate]

@slim spruce i changed this setting, lowered view range from 1500 to 400 and restarted, now i had flat 95 fps through the whole raid and zero stutters.. dunno which of the 3 factors, changed it

thanks.

[arctic topaz]

How could I do that?

[slim spruce]

https://support.apple.com/en-us/HT201468

requires an intel processor

[weak storm]

does tarkov have a problem with ryzen cpu's and crashing??

i've been crashing probably at least once every other hour of gameplay while in raid and i've been getting lucky with reconnecting, but it's getting kinda out of hand. i've updated drivers, windows, verified game cache, am going for a full resinstall now

even disabled fullscreen optimization and any hardware acceleration in other programs that run in the background but idk if that'd do anything - any ideas?

sometime the it's just 1 fps and i can even hear my character move so i can usually prone and then forcequit to rejoin faster, but for a lot of reasons that's not ideal hahaha

[slim spruce]

see the second pin in this section for some things that may help

[weak storm]

thanks! shoulda checked pins first, i'll have a look.

ill come back if crash anymore after doing tryin it out because it's not really replicable, seems to happen randomly on all maps during all stages of the game - if i don't came back, you're a hero

[ivory moon]

Which 3 did you do might help me

[slim spruce]

the page file increases helps most

If you have 16GB ram

[drifting valve]

FYI, looks like a full game reinstall fixed it

[slim spruce]

sounds good

[drifting valve]

Also had another question: Do you know if there's a page anywhere of like optimizations for Tarkov? Biggest increase I saw personally was using XMP Profile on ram to run at 3600Mhz... (AMD System - Ryzen 5900x + Nvidia 3080)

Just curious if there's other little things like that somewhere

ty for all your help btw ^.^

[slim spruce]

There are many guides that claim to improve performance.

[drifting valve]

Yeah.. read through a bunch, just curious if there was some lesser known things floating around

Ah well, ty again!

[slim geyser]

i'm new to tarkov and wondering if what i'm hearing is what it's supposed to sound like.. during a firefight, the audio is so loud and distorted that it's almost painful: https://www.youtube.com/watch?v=3-p-KcuDTes

curious to know if this is a bug, or if tarkov is just portraying how much your ears would be destroyed in real life w/ all those gunshots (i'm wearing a m32)

confirmed: i'm an idiot and thought this was normal for my 50-ish hours so far lol

[inland spade]

my game freezees for a short time when i extract or die

[grave pebble]

i cried dramatically laughing when you said you thought that was normal for 50 hours

[sweet hollow]

is there a way to report someone after raid? i have a video of someone blatantly cheating

[slim spruce]

on the death screen you can report them.

[sweet hollow]

yea i forgot to tho

[slim spruce]

no other place unfortuantely

[slim geyser]

i feel so ashamed hahaha.. like i watch people play it on twitch a lot, and didnt realize i was never hearing that audio assault

was thinking 'well i'm just using the shittiest headsets, it's supposed to be like this'

[red dagger]

is there like a way to force this game to run a file scan and actually fix these issues? i cant even buy from traders now

i have to do everything on the flee

[prisma apex]

@mellow tundrajosha 24#4982 came in and spammed loud music through a soundboard.

[slim spruce]

already got it

[prisma apex]

<3

[sweet hollow]

Does the VPO-215 Gornostay count for bolt action quests? it says its a bolt action rifle but it has magazines...

[blazing oriole]

I shoot a flare in the air and im getting "please wait airdrop contested"

[sweet hollow]

that means there was an aidrop within the last 20 min

[distant lark]

Is there a place for post fx posts? I having trouble seeing people...

[coarse crater]

THIS SHOULD NOT HAPPEN UNDER ANY CONDITION 💀💀💀

[coarse crater]

My lungs hurt this is so funny

[red dagger]

sounds good to me just normal tarkov lately hahahahaha thats awesome

[valid goblet]

Has anybody been experiencing Scav Karma loss when you kill a bad player scav? My homie got killed by a player scav and i got a couple of blacked out limbs so i killed the player scav for it and still lost scav rep for doing so, is this a bug?

[slim geyser]

i deleted my audio drivers in windows and reinstalled and now .. it's like i have a whole new game

it's like turning on easy mode, i can hear everything now

[coarse crater]

How tf did you play like that

[slim geyser]

i remember reading a guide that was like 'the basic headset you can buy at level 1 sounds bad to a lot of people'

[coarse crater]

"damn this game is hardcore! it even makes me feel real life pain!"

[slim geyser]

so i thought it was like.. REALLY bad?? hahaha

yeah i took off my headphones many times

[coarse crater]

They were probably talking about gsshs

A lot of people have those

[slim geyser]

oh yeah, i even had m32s on, those are downright expensive

[coarse crater]

Aren't they like 15k

They're dollar store comtacs

[slim geyser]

gssh01 is like 15k, m32 is maybe 25-30k

i'm scraping pennies here, i figured that eardrum damage is just what us tarkov paupers deserved

[coarse crater]

Jesus lol

[slim geyser]

the game actually sounds MUCH better in many ways, not just the weird loudness bug

since i fixed it

[coarse crater]

Did any other games do that lol

[slim geyser]

nope! never had any issues with audio to my knowledge (and i even do like.. voice acting/recording for some podcasts, as well as produce audio in ableton, etc!)

[slim spruce]

@late oriole thanks. please use #discord-mod-mail next time

[late oriole]

will do sry

[cyan root]

hey sorry if this is dumb, just trying to figure out how to run this game.. I play offline mode and my game runs really well, then when I load into online raids my computer dies.. memory usage 100%... why is this? anyone able to help?

[midnight pewter]

Hi guys, I have a question for you.
I play on miami server with friends. I recently started to have a problem with the ping in the game, what happens is that there are times when I play with good ping but other times (most) it puts me in games with more than 200 ping and takes me out of the game , but when I look at the server latency in the launcher it shows that my ping is fine.
I don't know what's going on, please help me.
My internet is not the problem because it is good, neither is my pc.

[slim spruce]

This sounds like re-routing with your ISP, something that they are probably not able to fix for you. Please try some servers in a near by region.

A VPN is something that may prevent this ping jump if this is the problem.

[midnight pewter]

I play on the closest servers, but it keeps happening to me.
I don't know what to do anymore, before I used to play very well, until one day there was a small update and the problem started.

[slim spruce]

Try playing on the other side of the country to see if that works

with servers a little farther away

[cyan root]

anyone know why I keep getting a anticheat connection failure???

[slim spruce]

see here for tips: https://www.escapefromtarkov.com/support/knowledge/412

But note that almost everyone with this problem that I have seen has no IPV6 address and the lack of that is probably the cause for them.

[cyan root]

ok ty

[slim spruce]

Make sure you have an ipv6 address on this test website https://ipv6-test.com/

don't share it

[cyan root]

what if I dont have a IPV6?

[wise shell]

any idea why scavs aren't spawning in co-op practice?

[slim spruce]

You will need to contact your internet service provider and ask for that added to your service.

[cyan root]

hmm ok thanks

[cyan root]

@slim spruce so I did the steps in the first link and now my tarkov doesnt load now xD

[slim spruce]

deleting battleye folder?

And verifying game files?

[cyan root]

yeah, It made me repair so I did. now tarkov loads for like 1 second then just sends me back to launcher

may have to reinstall the game?

[slim spruce]

repair again.

[cyan root]

ok doing integrity check

[slim geyser]

3 times today i've extracted with about 10-15 seconds left on the raid timer and gotten MIA

are the server clocks that out of sync? or is there something i'm missing

[slim spruce]

If it still happens reinstall the game. Keep the launcher installed.

[cyan root]

yeah still just crashing gonna reinstall the game

[red dagger]

Here was my solution I just did this 15 min ago. https://youtu.be/pLD3ALbnL-E

[floral fable]

i found a exploit ho to siwch firing mode without people hearing it i think

[median grove]

I can’t load into an online game. I have updated, set local servers, retried again and again, my drivers are good…It will let me load into offline, but not online. It freezes and then lost connection to server then error no account

[weak storm]

reinstalled and it was off and i just crashed infront of a scav 🥲

any other ideas? i honestly feel like i've done everything short of just wiping my pc

[median grove]

Buy a new game. This shit is a Russian rip off.

[weak storm]

well, idk about that

[median grove]

Just look at the discord. No one helps with anything but the whole group talks shit

[weak storm]

is was working fine all the other wipes, it seems something specific to last year

[coarse crater]

some particular people have issues with running the game, the optimization is weird af

[weak storm]

i guess, so i'm just doomed in that case?

because it's literally at least one crash every hour

[coarse crater]

maybe

my game was running disgustingly but i tried the paging file thing and it doesnt stutter nearly as much anymore

not like my ram is bad i shouldnt have been having that issue in the first place lmao

[median grove]

Why waste your time with a bullshit game. Imagine how many people have thrown nearly $200 at this shit and don’t have anyone that knows what to tell them. This a scam.

[coarse crater]

i just play the game cause its fun lol

[weak storm]

well, it WAS working when i played 2 years ago though

this is clearly a new issue

[median grove]

I can run bigger games better. This is worse than Dayz on console.

[coarse crater]

is it on every map?

[weak storm]

yes

[coarse crater]

idek then lol

[median grove]

Yup

[weak storm]

scav and pmc, every map seemingly randomly. it makes me wonder if there's a specific thing that happens that just fucks me

like a texture that's missing or something that isn't always present idk

[coarse crater]

my game used to just do this sometimes lmao

[weak storm]

i'd kms

[coarse crater]

i had to uninstall rust to get that windows ssd ram shit going

[weak storm]

i'm rly spooked because i was seeing reddit posts from 6 months ago that seem to be the problem i have exactly

with no solution, it'd be nice to know if they're even working on it i guess

[coarse crater]

it seems to just go on and off for some people

dont think ive ever seen a specific cause for it

[weak storm]

welp, thanks for sharing

i guess i won't be able to play this wipe i'm pretty sure i've done everything i can

[coarse crater]

did you try the paging file thing

if so then all you can really do is get more ram 💀

[weak storm]

no, can you send that my way

[coarse crater]

lemme find it

[weak storm]

tyty, i won't do it rn because i'm actually super tilted off that but i'll try tomorrow

[coarse crater]

here it is

[coarse crater]

that made this stop happening for me lmao

[vivid briar]

win r

[weak storm]

my problem looks really similar so that makes me optimistic, i'll try it when i can

[coarse crater]

"vindows plus r"

[vivid briar]

Ngl I would be lazy on it and prob just go into the bios and do soemthing in advance settings but meh don’t do that

[clear sand]

Is there anyway to get the tarkov books anymore?

[vivid briar]

Hi, im having a problem where when i shoot i get frame stutters, it does not happen any time other than when i shoot. Can someone help me out?

[low wharf]

I Have same problem its the game,the game is not optimized,i have a i7-8700k with a Gtx 1080 ti oc edition with 32gb ram at 3200mhz+ssd still have problem only with this game

[vivid briar]

Ah i have a ryzen 5 5600xt a rx6750xt and 16gb ram, aswell as the game on a nvme ssd

[wraith orchid]

Hello guys,
My pc config: amd ryzen 5 1600, 2x8 gb 2666 MHz ram, gtx 1060 6gb gpu,
My nvidia control panel is tweaked for eft
And i don't know the the game doesn't generate more fps when the pc isn't at its full potencial.
Any ideas why is this happening?

[tired garden]

#eft-chat message

big issue i think that bsg may need to know about

[hardy marsh]

Do EFT respond to emails, I have been trying to change the email on my tarkov account for 2 months and had no response, my email address is compromised so this is concerning. Paid for EOD to not get a single response from 5 emails in two months.

[frosty venture]

Heyo
Every time I load in the raid on a lighthouse I immediately lose connection and have to load in the map again, while my friend's game gives him BSOD after the last patch, while it didn't happen before, any reason why this started happening?

[brazen path]

?? i pressed close and tried to play after seeing this and it locked me out for a few seconds and i keep getting this???

[hybrid rivet]

just received it as well

[wispy hare]

same

[pliant eagle]

No loot every raid

[tired garden]

anddd launcher is nuked apparently

[elder escarp]

Lucky some of you get to even play the game recent update made me not load into even factory 😂

[tired garden]

i think the 190ms ping ceiling is causing a lot of issues as well.

[elder escarp]

I think the game is in a horrendous state rn

[vivid briar]

me too i received this

[finite mirage]

any help on what this is

[hybrid rivet]

seems like it crashed for everyone

[finite mirage]

got mates in a game though

[hybrid rivet]

I think after the raid it will crash for them too since mine got stuck on loading screen, tried to relaunch the game and this popped up

[finite mirage]

yea

[elder escarp]

the game is in such a bad state it's not even funny

[finite mirage]

any fix?

[hybrid rivet]

all in with you

[brazen path]

no fix as its a internal server error

[vivid briar]

wtf is this

[finite mirage]

just loaded in

[robust gorge]

mine crashed mid-game, get the same error now on trying to restart

[finite mirage]

guess you just have to wait

[elder escarp]

the recent server upgrade caused me to not be able to play even factory :/

[wispy hare]

it works

[brazen path]

Its letting some people into the game atm yall

[vivid briar]

works now

[hybrid rivet]

yeah mine is frozen

[brazen path]

restart pc or restart launcher\

[sand frost]

it seems to be back up

[slim matrix]

we were waiting 8:30 to get in a raid (were all on SSD
mysteriously die
dogtag says us that we just "died" and said that no player killed us

idk if this is some game bug or a new cheat

[slim spruce]

server issue

[slim matrix]

there a way for us to get our stuff that we didnt ensure

[vivid briar]

recently started playing again after a few months, everytime I play either the game crashes or it restarts my pc??

[slim spruce]

No. There are no item return policies, unfortunately.

[slim matrix]

dang

[vivid briar]

??

[junior flame]

sounds like a hardware issue to me how many watts has your PU ?

[wispy falcon]

Everytime i want to play lighthouse my game crashes

when i founda game and im finished loading and it says waiting for players the game freezes and closes

can anybody help? last wipe i didnt have this prob and its the same pc

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[wispy falcon]

thx ill try

[wispy falcon]

i got into a lighotuse raid it took like 6 min to spawn but like 10 frames and lots of freezing. Maybe free up some space on my ssd, does that help?

or adding changing the virtual memory size to something bigger

[slim spruce]

Only on light house?

[wispy falcon]

yes

every other map no problem. Im on a 3070, ryzen 5 5600x and 16gb of ram which is my only weakpoint and 1 tb ssd so running the game at around 60 frames shouldnt be an issue

[deep vessel]

anyone else experiencing a bug where you load into a raid and its just a black screen and no sound ?

[wispy falcon]

anything else i can try?

[formal fable]

Was hoping some folks could help me. My game has a lot of assets pop in and out while im moving, for instance a bush will disappear and reappear. I know this is common in games but it's happening way more than it ever has and I'm wondering if there's a setting im missing that addresses this. My game runs fine otherwise, good fps just constantly having things in front of me pop in and out is very distracting.

[robust gorge]

1 guy in our group has a similar issue, only only on lighthouse does he have severe fps drop and stutters, other maps are fine

[pliant kraken]

I'm not receiving bonus fence reputation for killing PMCs as a scav since the hotpatch

[gusty rune]

My game doesn't seem to be starting up? Every time it just says it was terminated

?

[void obsidian]

@grave oxide @rain cedar Just a quick question, not sure if i should post it here. But how can i turn in weapons for this quest if the turn in button is behind the 0/8 and 0/7?

[gusty rune]

It will let you

once you get them

[void obsidian]

sad thing is i have a toz (within the requirments) but it still wouldnt let me

[gusty rune]

make sure its the right one lol

[grave oxide]

Make sure the durability is also correct like mentioned.

[gusty rune]

@grave oxide can you help me with my problem?

[grave oxide]

Your problem seems more like a support problem, i'm unfortunately not support.

• You could use the BSG Launcher or https://www.escapefromtarkov.com/support

[gusty rune]

ok

[wide lichen]

@pliant dagger does overlay works now? Found a fix?

[pliant dagger]

Yep wokred for me after like 5 more days

[wide lichen]

Really... My Steam overlay disables in raid. Works in menu, but as soon as I enter raid it's not working

Latest drivers etc etc..

[pliant dagger]

Rip, when they updated game it worked oerfect again

[wide lichen]

🙃

[wispy falcon]

for anyone else that has my problem https://youtu.be/Cyz-DNYSQeE + Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10 fixed it

[clear sand]

Is there any way to get the tarkov books anymore?

[formal fable]

Hello folks, hoping someone with technical knowledge can help me out here. Whenever I move around in the world objects around me will pop in and out, it could be a bush, a computer on a desk(non lootable) etc. I don't have this issue in any other game and my fps and everything else is fine. I'm not sure what is causing the issue because I've tried uninstalling, moving it to a different hard drive, and a number of settings combinations but nothing seems to help. If anyone can help me figure out what settings whether in game or in my nvidia panel causes this so I can try to remedy it, I would be quite grateful! Could it possibly be my pagefile settings?

[calm apex]

Hello Guys! hoping one of you can help me... every time when I am in the hideout my GPU fans are on 100% (3080 TI).. and my power supply to 440W.. Looks like my GPU have to work a lot in the hideout... more than ingame ^^

[onyx turret]

anyone khow how to get .300 Blackout M62 Tracer

[junior flame]

peacekeeper ll 3

[gusty rune]

Nothing here is stating on why me game wont start up or the solution for it... can I get an actual support to help me fix my problem?

[grave oxide]

That is because you actually need to contact 'support'.

[gusty rune]

Where would I see that?

[grave oxide]

You need to log-in in order to make a ticket request to contact support regarding your problem.

[gusty rune]

ok

[reef oyster]

Hey guys, just a quick question. Does anyone else have problems with jagged shadows in the distance moving when you are moving? For reference, see the treeline I am looking out at. It is very distracting and I often find that I force myself to unfocus my eyes when moving around just because I can't differentiate shadows from people. Any insight would be great 🙂

[gusty rune]

Now it appears to be working but my screen is stuck on this: But I still hear all the buttens clicking in the back and I can move stuff around...?

[novel oasis]

Hey guys, I'm trying to gift Tarkov to a friend of mine who lives in China, does this count as the "other" region?

repostin from gen chat

[slim spruce]

Other

[novel oasis]

Lit.

[vivid briar]

does any player live in donbass area?friend has payment errors and cant buy the game

[sterile marsh]

@slim spruce Catorak#9700 is mic spamming in channels

[slim spruce]

got him

[floral aurora]

why does my tarkov use like 80% cpu from nowhere
started to use it today for some reason

[jagged flame]

Yo, anyone else having net problems while trying to play the game ? Like my net stops constantly when playing and it is freaking weird af

[slim spruce]

Does this happen in other games?

[jagged flame]

Have not tested it.. playing only Tarkov these days

[gusty rune]

It wont let me play at all LOL

just says its TeRmInAtEd

[floral aurora]

why is my cpu being used 80-90%?

literially yesterday it wasnt being used this much

[carmine lynx]

the game micro stutters and framerate times bounce around game runs constant 60fps but it just feels off

[delicate flame]

Big customer vs out of curiosity vs chemical part 4? Which is best?

[coarse crater]

you lose the least money by doing chemical 4

if you sell the injector case that therapist gives you it's pretty similar cost

[delicate flame]

How do you lose money?

[delicate flame]

If I sell the injector case then I have earned a little over 1 mil? How do I lose the money?

[coarse crater]

you have to pay the other traders back to regain the 0.25 rep

skier's quest is literally just "give me 1 mil"

therapist and prapors usually cost around 300k to do

[delicate flame]

And I have to pay that back if I want him lvl 4?

[harsh umbra]

so for how much should i sell my violet keycard for cuz there is none on the market atm and i rly dont know

[coarse crater]

if you have eod you can do without it but for standard yeah

[delicate flame]

I do have eod

[coarse crater]

there's none of the market because selling for rubles has a huge fee, check the barters

[coarse crater]

ive seen a lot of people just give it to therapist and keep the injector case now lol

could do that

[delicate flame]

Okay, I think that I am going to do that, I also have almost 5 mil so if I need to pay it back later I can

[harsh umbra]

cant find any

[coarse crater]

uncheck "exclude barter offers"

[harsh umbra]

still only finding a ledx as a barter

nvm

[covert bluff]

why does the 1-8x feels so weird when in 1x mode it feels so slow

[limber grail]

can anyone help with this?

this keeps popping up when i try to load tarkov

[slim spruce]

make the exes of the launcher and the two tarkov exes run as admin in right click > properties > compatibility tab > run as administrator

[limber grail]

okay i acted pretty quickly and just reinstalled, im going to try that after it finishes thank you!

[limber grail]

i tried and it seems to still pop up the same message

[slim spruce]

reboot your pc

if still not go to start > type msconfig and enter > normal startup. Reboot.

[limber grail]

Do I type that when the message pops up?

i rebooted and it worked thank you

[slim spruce]

👍

[harsh umbra]

JEFF#8230 is joining voice chats and spamming music

[slim spruce]

ok

[harsh dome]

So I've been having problems with EFT since wipe but now I'm experiencing infinite loading screens when launching the game. I've already uninstalled BSG & EFT, Reinstalled both, Cleared all temp and cache files, Marked both to launch as admin, etc.

[slim spruce]

what point of loading are you stuck on?

loading loot?

[harsh dome]

I can't even get to screen 2, i'm stuck on screen 1

[slim spruce]

huh?

[harsh dome]

I can't send the image in here for some reason but it's the first tarkov splash screen

[slim spruce]

oh you can't get to the main menu?

[harsh dome]

Yessir

I've been looking at the forums and a bunch of support threads on several websites but it's not liking any of the fixes.

[clear sand]

Is there any way to get the tarkov books anymore?

[slim spruce]

They are not for sale?

[delicate flame]

Do you lose rep for killing raiders as a scav?

[slim spruce]

It looks like they are on amazon and not on the website anymore. https://www.amazon.com/Predator-Escape-Tarkov-Alexander-Kontorovich-ebook/dp/B07B9HZYCT

[weak storm]

at least now that i paged my files i can infinitely have 1 frame instead of having one frame for 5 seconds and then crashing

literally first run back after reinstalling and paging, idk

[peak flicker]

servers may be having a hissy fit or something, got stuck in a raid with this pop up afterwards

[weak storm]

https://forum.escapefromtarkov.com/topic/124472-in-game-screen-freezing-but-can-still-move-around/ 2020 thread.......

[coarse crater]

ripp

[weak storm]

i just wish someone from the team could tell me it's something that's not fixable so i can stop wasting my time

not to sound bitter but forreal so upsetting

[fair radish]

hey yall newuser here

i got a question about the glacially slow download speed for the game

nvm i guess the solution was to complain about it in discord

[harsh dome]

Just to update my existing post in-case anyone needs help finding an answer.
I have tried: Reinstalling, Uninstalling the launcher and the game completely, File validation, Setting both BSG and EFT to launch as admin, System restarts, Deleting all temp & cache files, Disabling my firewall and anti-virus.

What ended up fixing it was going into my roaming folder in %appdata%, deleting my graphics.ini file. No clue how, but I validated my files and now we're back up and running. Don't know if this is a common issue people have put it worked for me.

[fair radish]

well nvm my download speed is still jumping between around 100kbps to 20 Mbps

[clear sand]

Amazon only has the first one for sale so you know about the other two?

[slim spruce]

I am not sure. They are not on the merch store anymore.

[ivory moon]

I had the same problem i got it fixed

[weak storm]

help...

[ivory moon]

Try this https://youtu.be/pLD3ALbnL-E

[median ruin]

Sess

[weak storm]

installing it on another drive made me crash the fastest i've ever crashed

even though this drive is faster and better

also did page this drive too

[red dagger]

whats the setting for ads motion blur this is horrible

[median ruin]

Please don’t witch-hunt, report them with video evidence in #discord-mod-mail

[slim spruce]

@alpine marsh #discord-mod-mail not here

[red dagger]

@slim spruce ok the mic isnt doing it every time now..... but i cant seem to get a consistent way to fix

[slim spruce]

[red dagger]

right like wtf lol

[slim spruce]

thanks please use #discord-mod-mail next time

[prisma apex]

Alright.

[covert bluff]

my frames keep crashing down and staying there fora few seconds

[charred fog]

My game keeps crashing. The AI keep shooting me through buildings. What are these devs doing to the game

[vivid briar]

Anyone available to PM me? Need assistance on building a PC that can comfortably run Tarkov / Ready Or Not. I’ve been console my whole life and have no idea what I’m suppose to be looking at when building a PC

[magic vessel]

do u lose scav rep from killing rogues?

u do realise ur ign//actual account name is different right

[charred dirge]

Hey so I bought an eod account and I dont have the gamma container, only the beta one

[quiet summit]

Please try restarting your game

If you still do not receive it after 24h, please submit a ticket via your profile on the main Tarkov website.

[slim spruce]

Do you have the gold name ingame?

[charred dirge]

no so apparently thats my fault I thought eod was 100$ when its the version right before it

Ill just have to upgrade

[slim spruce]

you have the epsilon?

2x4 container?

[charred dirge]

no the beta for some reason

[slim spruce]

@mental trail reboot your modem and router by power pulling for 15 seconds

[slim spruce]

Have your game and launcher shut down and then try the upgrade again to EOD

You should only pay a little more because of only paying the difference

Between the second best and eod

[charred dirge]

its 40 for the upgrade

[slim spruce]

you got the second best just now?

[charred dirge]

no i bought the second best primarily

[slim spruce]

Like an upgrade or the initial game?

oh

[charred dirge]

The prepare for escape edition

[slim spruce]

so you have no messages from system for the epsilon container?

[charred dirge]

not yet

[slim spruce]

Does your profile page say you own the prepare for escape?

on the website?

[charred dirge]

yes

[slim spruce]

I'd say throw the dice and upgrade to EOD if you want that

if you only have the gold name and not the system message, contact support on the website

[charred dirge]

im broke lol I cant afford it

[slim spruce]

oh you don't want eod?

[charred dirge]

I would love eod

[slim spruce]

Oh. About the epsilon you need to contact support in a ticket.

[charred dirge]

ok

[slim spruce]

And they will send you the message manually.

I thought you wanted eod but got the second best by accident

[charred dirge]

yes exactly

[slim spruce]

Ok, you need to message support about not getting the upgrade

[charred dirge]

ok

[slim spruce]

they have tools to fix that for you in the ticket

@mental trail stop posting your ip friend

Also, about this error are you on a VPN?

[mental trail]

oh crap

thanks, i didnt even realize

no i dont have a vpn i dont think

[slim spruce]

What do you need on the website?

[mental trail]

to download the launcher

i factory reset my computer so i have to get the launcher again

[slim spruce]

https://prod.escapefromtarkov.com/launcher/download

[mental trail]

thank you, that worked

[slim spruce]

Ok good

You'll need to email support about the blocked ip

send them your ipv4 and ipv6 addresses

[mental trail]

okay i will

[slim spruce]

[e-mail]

or use a VPN to use the website ticket system

[kindred hazel]

how often can you change your namecl?

[pliant kraken]

Got stuck matching. Couldn't load back to main menu, had to alt+f4. Upon reopening the game, ALL of my insured gear is no longer insured.

[floral aurora]

how long does it take for bsg to answer a unban appeal, my friend was falsebanned for "botting" like 2 days ago?

[young star]

How do I report someone for sending me a bunch of racist messages in game?

[weak storm]

https://forum.escapefromtarkov.com/topic/166167-game-crashes-after-update-did-not-crash-during-1212/?do=findComment&comment=2071637 🥳 🥳 🥳 🥳

I figured out a fix to the problem I was having earlier where I'd frequently crash even though performance was good up until then, link to how I did so above

[bright pendant]

1.2 Fence rep, why does my scav not spawn in with items. This is the third time this wipe.

[unkempt copper]

wtf haha, surely thats a visual bug and it has stuff, but cant see it in the menu?

[coarse crater]

fence just kinda dislikes you

no particular reason

[bright pendant]

All of the times this occured I loaded into the raid with no items. I've never seen it happen and this is my 4th wipe. (+I'm level 36) It has occurred 3x this week for me.

[unkempt copper]

thats super cooked, never heard of it happening

[dark steeple]

Alright I'm going to paste this here. My friend is currently having problems loading into a raid. Basically he can load into the game just fine but when he gets into a raid, he loads up to the loot pools, then the game freezes and he'd get booted from the game. Sometimes he can reconnect but most of the time he just won't load in at all. Is there anyone else having this problem?

[distant hemlock]

https://medal.tv/games/escape-from-tarkov/clips/tMHtNxmphgMwZ/d1337MYbp2se?invite=cr-MSw3eTQsODQ2MTEzNDUs

confessing he killed in game does this count for a ban

[young plank]

everytime i shoot a gun a freeze

[thorny oar]

is this a thermal

[vivid briar]

Help me me and my friend wanted to go on a night map and he can play now but i am still matching while he plays

[fresh mantle]

<@&551452465233657859> I need assistance getting access to the lfg channel please, I didn't know to do this and sent a ticket by accident to moderators, I have read rules and news and can't figure out what to do to access this.

[rich kiln]

<@&551452465233657859> where can I submit a report of a cheater advertising there cheats, with actual proof so someone can investigate it and figure out how they are cheating so they can patch it?

[wide lichen]

Found fix?

[slim spruce]

#pvp-lfg ?

[slim spruce]

report cheaters ingame. If they are streaming in here that is a different story.

[fresh mantle]

thank you its working

[red dagger]

Nope I have a few inconsistencies but it’s still every raid and rarely works like 1/20 raids maybe

[rough ruin]

how do i uninstall?

[slim spruce]

how come?

[rough ruin]

its okay i done it. i just dont play it anymore

[winter barn]

my mate is trying to make a acc but it says email cant be registered to this domain

[slim spruce]

Please have him use another email service like Gmail.

[winter barn]

cheers mate

[young torrent]

aye anybody know why i can only see certain channels when im on mobile ? specifially chit chat ? i cant even see it in the opera extension but i can on my phone

[steady cosmos]

Have you accidentaly collapsed the category?

[young torrent]

i dont think so bvut ill check

its in off topic right ?

if so thats not the problem

[rapid narwhal]

hello ive been playing for two weeks almost never had this issue....tried switching connections but still doesnt work....is there a fix?

[slim spruce]

allow escapefromtarkov.exe and bsglauncher.exe and also escapefromtarkov_be.exe through your firewall pubic and private.

[halcyon nacelle]

at what flea market rep do you get to add more offers?

[rapid narwhal]

ok done but same error

[granite egret]

30

[halcyon nacelle]

is that lvl 30 or rep 30?

[granite egret]

30 rep on flea

[rapid narwhal]

i will try re installing launcher

[red dagger]

@wide lichen any ideas? I think u have/had the same issue right?

[wide lichen]

What issue?

[rapid narwhal]

i left my generator on FML

reinstalling didnt work

[halcyon nacelle]

that is wild

how many offers can you put up at that lvl

[granite egret]

4

[rapid narwhal]

@slim spruce

so i used a VPN and it worked

for future solutions

[vivid briar]

someone help me i sold a gpu for 300k and the money dissapeared because of the error

[red dagger]

Mix in discord when loading into a raid would stop working

Mic*^

[wide lichen]

Overlay isn't working in-raid for me. Haven't found fix yet, no one fucking knows apparently.

[red dagger]

Mine does half the time randomly, but I still have the mic issue, not to concerned with overlay. But did u try using it in windowed?

And yea my issues been on Reddit for a long time

[wide lichen]

Hmm..

[knotty beacon]

Which settings are better for lower end CPU's? I assume textures & shadows should be on high to tax the GPU more but anything else? Been having really bad FPS issues.

[mental jackal]

i am not able to buy anything or barter at the traders, even when i have the needed items/money

does anyone else has the same problem?

[knotty beacon]

Do you have this checked? @mental jackal

[mental jackal]

i will do it after the raid i am on now, thank you. good idea

[knotty beacon]

That tripped me out when I first started playing, idk why it's a thing lol.

[mental jackal]

it was this, thank you

[knotty beacon]

Discord name isn't going to be very helpful, what's their Tarkov username lol?

[static silo]

Same as discord

He blocked me the moment he got caught

[knotty beacon]

What a bozo, average cheater lmao.

[static silo]

I’ve messaged a couple admins, just felt the group should know

[deep vessel]

my loading time is about 5-8 minutes for every raid

it used to be 3-4 minutes last wipe, what gives?

[sweet hollow]

am i supposed to be able to see the wall at the end of the tunnel or if someone is there? im trying to tweak my postfx and nvidia settings to see better in the dark

but even with the brighter settings i cant see the wall unless i have a flashlight

or does everyone see like this in game?

[empty fox]

Why is hideout crashing my game all of a sudden?

wtf is wrong with this game

[sweet hollow]

does this look a lot darker than it should?

[empty fox]

why is hideout crashing tarkov? what a piece.

120$ turd installed on my PC right now.

i tried switching servers but no luck

actually i cannot launch a raid without it crashing

oh hold on folks it might be the wireless headset bug

yeah i fixed it. The solution was launch game without the wireless headset, load hideout, and then restart the game with the wireless headphones.

[edgy hare]

can anyone explain me this, did i just got cheated upon?

https://youtu.be/QZ09Q9BnhFY

sorry clip have no sound, i dont know why

i diddnt hear anything

[slim spruce]

@static silo use #discord-mod-mail next time with a better video

[edgy hare]

sessamy do you know what happend there?

you seem very active here

[slim spruce]

no audio, I assume you got shot from behind

[edgy hare]

look at the pickture

i diddnt hear anything, i just fell over

seems to be a nate, but i never hear anything

[sweet hollow]

should i be able to see clearly where those red circles are or is my game too dark?

[edgy hare]

not even a explosion is seen there

[sweet hollow]

just wondering if someone would be there if they would see me

[edgy hare]

yes they see you

[knotty cloak]

hes talking about his clip lol

[sweet hollow]

oh lol

[knotty cloak]

prolly just desync

[edgy hare]

your out in the open in the light, ofc they will see you XD

[sweet hollow]

yea i guess, im trying some youtube guy postfx but i feel like it makes things in the sun a lot brighter but shadows and rocks look like they take longer to render and look super dark until you get close

[edgy hare]

amd right

[sweet hollow]

nvidia

[edgy hare]

i hate the guy but i took the settings from landmark

[sweet hollow]

i'll give it a try

cuz i keep dying to people with flashlights cuz i dont see them even when i have a flashlight

they shoot me accurately somehow

[edgy hare]

thats normal lol

lazer works

[main widget]

after 3000 hours of playing last wipe and only running into a cheater maybe 3-4 times that I know of. This wipe is different. there has been so many questionable deaths and things that happen that are just impossible. idk what has changed

[edgy hare]

i seen some new videos i dont want to send, cus i dont want to get banned lol

[cinder gazelle]

so like, what the fuck

[median grove]

I have spent 3 days trying to play this game now and even though my computer meets the specs of others that play I cannot get further than a few seconds into a match without losing connection. It takes nearly 15 minutes to load. Why can I not join a game, and how do any of you like a game where you press play and can mow the yard waiting to actually play.

[slim spruce]

computer specs? and did it work last wipe? And what do you get stuck on in loading? Loading loot?

[slim spruce]

reboot and maybe also reboot your modem and router by power pulling for 15 seconds

[cinder gazelle]

its whatever its a bank robber an 2 empty mags so its whatever

[slim spruce]

oh so it was only once?

that's probably fine then

[cinder gazelle]

ye this was the first time its happened

[floral aurora]

why does my "the guide" task say only "restart"

can i not die in any map?

[floral sapphire]

You cant die. Thats the task

[quiet summit]

@hot lodge Hello! In order to use modmail please open DMs to server members.

[hot lodge]

ok

[steady urchin]

anyone know if this is a text bug or are these bots?

[sweet hollow]

they're bots

[weary urchin]

how do I get the survived status on factory as a scav?

[median grove]

no no, the question is: how long does it take you to join a game?

How long does it take any of you, that can actually play this game, to join a game and play?

[slim spruce]

At peak hours like 2 hours from now it can be 1 minute to maybe 15 or so.

To join a game.

If you disconnect all the time have you ever had a good game with no disconnections?

[median grove]

1 minute? who is getting one minute joins?

[median grove]

no i bought the game and unlike any other game in my library, this one is unplayable online.

I dont use a vpn... I am american. is this why???

[slim spruce]

No. If you always disconnect and never have a good game it could be an ISP issue related to not having a dual stack connection.

[vivid briar]

should I use physical core option?

[median grove]

i have tried everything else on the forums. why is this game so special to need stuff I have never needed to do before?

i feel like its a dayz asset flip and all this extra shit is for a hacker to surf my computer.

plays offline no problem.

i play online in other games no problem... i might be a noob but i just dont see why i need to do so much extra like custom page file and defraging or registry cleaning, all this extra nonsense... why?

I really wanted to check it out but I guess its more than my computer can do...

like google "lost connection escape from tarkov"

itll tell you to unplug all the router and model cables and reset modem everywhere

[slim spruce]

If you are always losing connection it is likely an ISP problem because the servers don't like a pure IPV6 connection, from my experience.

[median grove]

ok now that is something i have read but dont understand and again, whats all this extra stuff? is IPV6 more secure?

how do i fix that

[slim spruce]

The internet is ipv4 and ipv6 and sometimes when you have a dual stack lite connection (not a unique ipv4 but you do have a unique ipv6 address) this causes the disconnects.

[median grove]

do i literally call ISP and say i need the EFT package or what? XD

[slim spruce]

If this is so, and you have no problems with other games, you may need to contact your isp and ask for a dual stack connection, with a unique ipv4 address.

[median grove]

is that generally something i will be charged extra for?

[slim spruce]

Maybe. Also, make sure you have an ipv6 address on this website: https://ipv6-test.com/ don't share the results.

[median grove]

ok so it is 17/20

fallback to 4 in 1 second

both IPv6/4 are supported

all green everywhere

[slim spruce]

Ok. You may have dual stack lite.

The ipv4 might not be unique

[median grove]

so i have to call ISP and ask for EFT package XD?

i mean what the heck is all of this

[slim spruce]

I'd contact the ISP and ask about dual stack (not dual stack lite). No it's not the EFT package, it's just a legacy connection type.

If you mention escape from tarkov they may know about this problem.

[median grove]

i cannot play this game, not because my computer too slow but because my internet "too good"

WOT

[slim spruce]

This is not uncommon, this internet connection problem.

[median grove]

it is maddening

[dusk pagoda]

i got charged for tarkov and i don't have access to the game

[slim spruce]

Do you see the game on your EFT website profile page?

[dusk pagoda]

idk what that is

[slim spruce]

Does it show on here that you own it and give a download link to the launcher? https://www.escapefromtarkov.com/profile

[edgy sierra]

Can you put a range finder on a gun for Tarkov Shooter part 1

[dusk pagoda]

No

[slim spruce]

Does the payment say pending on your payment method?

Or completed?

[dusk pagoda]

my bank says pending

[slim spruce]

Wait 24 hours and if you still don't have the game, contact xsolla here: https://help.xsolla.com/en/you-charged-me-but-i-didnt-get-my-purchase

[dusk pagoda]

but the money is alr taken out

ok

[median grove]

it says in the email they send you an invitation but thats not true. you have to go to the site and find the button to download the launcher

i just did this myself 3 days ago.

havent been able to connect to a game yet

[slim spruce]

He looked and the launcher download button is not visible.

[median grove]

oh i missed that my bad

my ISP said they dont know what IPv4/6 is

XD said the issue is the game itself. I should contact them instead, they say..

so i spent 50$ on a run around??? to play phone tag? and mommy daddy? XD FML

[slim spruce]

If your ISP does not know what ipv4 and ipv6 is you have a problem.

[median grove]

for real

[slim spruce]

This is fundamental foundation of the internet. Ask for tier 2 support.

[median grove]

im afraid that tier 2 might be meaner...

[slim spruce]

No, tier 1 may only know how to do certain things and they are probably not educated on detailed network systems.

[median grove]

nearly ten minutes staring at "okay, one moment"

[slim spruce]

You need to know if you have a dual stack connection , not dual stack lite.

And if you don't have it you need to upgrade to it.

You need a unique ipv4 address, which is another way to say dual stack.

[median grove]

they say they are not able to change the IP for my service...

[slim spruce]

You are not changing the ip address, you are asking if you have a dual stack connection.

An application you have needs this.

[median grove]

i am afraid this agent is very ignorant...

"one moment please, I am checking with my support team"

typing...

[outer bison]

wernt they suppose to fix shotguns wtf is wrong with this game

literally shoot a pistoling with 6 flachette in the chest no armor and doesnt die makes sense

[dusk arrow]

anyone know why when I load into raids my microphone stops working on discord? I have to leave and rejoin our discord call or even sometimes reload discord entirely.

[outer bison]

god this games such a joke

[warm mist]

do u have to be scav to complete Compensation for Damage?

[median grove]

still no answer and now they cannot even help me into the gateway for the router admin stuff

[slim spruce]

There is nothing you can do about this on your end if it's lacking dual stack.

Your isp may be able to fix this for you, and you might need a new modem.

[elfin thistle]

If you own EOD, will you keep the benefits such as stash size and gamma after game release?

[slim spruce]

yes

EOD also gets the Arena game for free when out.

[elfin thistle]

ty

[tranquil swan]

can anyone help me with figguring out why my load times are suddnely super slow and getting late spawns? i did a frwsh windows install and moved my os to an nvme drive but kept tarkov on the same ssd as it was before with fresh install.... but now my loading map and loot times are dumb long

[slim spruce]

loading loot takes a long time?

see here https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[median grove]

My ISP is COX. the support chat was useless...

Can anyone help me figure out how to log into my online gateway?

[slim spruce]

you mean your router?

there's not much you can do on your end for this problem though

[median grove]

they said to change the IPv4/6 stuff there

[slim spruce]

That is not how this works.

modems don't have an option for enabling dual stack

[west siren]

Is there a reason my game is constantly stuttering to 20-16 FPS? my PC https://pcpartpicker.com/list/vhMY9r
I have most settings on medium and DLSS set to balanced

[slim spruce]

see the second pin in this channel for tips

[west siren]

I have a Nvidia card but I still disabled Mip streaming

i guess i'll do a DDU later but tarkov is the only game that gives me problems and sometimes it works fine

[slim spruce]

ddu is only for the amd cards with that problem

You could reinstall the graphics driver with a clean installation though, in the custom option

[west siren]

yeah most of these issues were for AMD cards which I don't have

which is why im confused about having problems

[covert dirge]

hello @restive hearth would you be able to help with something regarding the TOS?

@languid burrow i was told to speak to you about it

[full lynx]

Why does skav raids take like 10 minutes to get in when i solo but when I duo, it takes 3 minutes for customs/Woods/lighthouse

[median ruin]

@slim spruce

[loud moss]

@olive stratus We do not handle ingame messages. Please unfriend the user.

[stone zenith]

what the hell happen here

[rapid narwhal]

Are you guys related to the official bsg?? I need to know who i can talk to directly cause ive paid for the game and now servers wont load and it seems like im the only player with this issue so no one is actually paying attention to it

How do i fix the game guys? I cant access without VPN and when i do i get kicked even if ping is below 191

[fast hare]

Hello! I would like to make Tarkov video's using a voicechanger, would anyone be able to give me a clear answer to if this is allowed? I'm not to sure about it and would like to have it confirmed. Thanks!

[elder inlet]

what's the fix for the heavy breathing/weapon sway bug

[rapid narwhal]

This game is broken bad man

[slim spruce]

it was about vpns

[dusk pagoda]

how long does it usually take for them to look at a support request

cause its been like 7 hours

[chrome python]

hi i would like to report a cheater

anyone knows where to?

[rapid narwhal]

Next time someone kills you the first page that pops up with their name on the left is an orange icon click it you should see report option

[chrome python]

no

i have him on my discord

genuis

the dude is on this server

he has esp

or wall hacks

[vapid pond]

Can any of the staff here look at the oceanic servers we're having connection problems atm

[slim spruce]

#discord-mod-mail with proof

[vapid pond]

ISP is Telstra

[carmine agate]

I'm also getting above 300 ping on OCE servers

[vapid pond]

what ISP are u with ?

[carmine agate]

Telstra

can't type N*N

[vapid pond]

Might be a telstra issue then ive seen 2 others also telstra having the issue

[carmine agate]

Yeh i can still hear other people in the raid shooting, so I guess they're not having problems

[chrome python]

i reacted to the emoji now what?

[carmine agate]

I thought discord modmail doesn't help with in game technical stuff

[rapid narwhal]

Im in africa and having server issues whole day

Ive been able to play since last wipe never had issues till today

Please open tickets on official page so they can pay attention to this issue

[carmine agate]

Done

The HongKong server has less ping than OCE lol

[hollow forge]

How do I unlock the Punisher Part Series quests? (got an answer, thanks!)

[rapid narwhal]

I had 95 ping and got kicked

[serene current]

can i report teamkillers in here

tk'd our entire team right at spawn

[median ruin]

#discord-mod-mail with video evidence

[serene current]

damn i was streaming but didnt clip

[rapid narwhal]

Now i cant access the bsg main page without a VPN

[rapid narwhal]

other tabs are fine so clearly my net is ok

this extends to the launcher and game...stuff like this only happen when the government here blocks a website...but why would they block EFT? i might be the only person here who plays this game

i think this is the problem im facing right now

but im in Africa and play on south african servers

if i use VPN it works and get normal ping as alwas (75-95) but i still get kicked out

without even going in game right at raid loading screen

[coarse crater]

my game is on my ssd but its loading super slow and showing this in my task manager??

[silver trout]

proper anti-cheat when?

[feral thicket]

NAE server issues common with anyone else/anyone know a fix? I've done integrity checks, clearing the cache, and checking for updates and nothing has seemed to work. I don't believe it's my internet as this hasn't been a issue with other games. Basically, SOME raids, during the "Awaiting session start" bit, my ping goes from the avg 40-70 up to 1900-2200. Out of all of my friends, a few of them have the same issue. That makes me believe it's not my end and is in fact, server side

[paper sphinx]

@serene current don't post here. #discord-mod-mail with evidence

[proven quail]

scav task is to kill 4 scavs with melee.

[rapid narwhal]

Bro ive been spamming texts all day long there is a problem with servers and bsg is yet to acknowledge this...i thought it was only me but more and more are popping up...please raise support in main webpage so they wake up or something

there is no fix

i got kicked out with 95 ping

[feral thicket]

It's weird that my friends don't lag out or anything though. Like we went Interchange and I lagged in and out for like 5 minutes. They literally live only like 2 hours away

[rapid narwhal]

yea on my servers its only me that i know of

[feral thicket]

Mines commonly 1900+ like i stated lmao

only on SOME raids though. not all of them

[rapid narwhal]

i cant even acces bsg website without VPN today

[feral thicket]

Sucks that I get off work and can't even play the game I want. Like all the others work besides this one 🙃

Planned on watching anime and just scavving until bed but ig not

[rapid narwhal]

87 ping and still DC'ed

[charred fog]

How do I fix this

[slim spruce]

are you on a tiny screen?

[charred fog]

No

[slim spruce]

mouse in the middle can be fixed by ALT F4 and rejoin

you need to restart the game

[median grove]

if I grab a 512GB M2 SSD, will I need to figure out how to install my OS onto it in order to run any game i install onto it?

how does that work? I want to keep my TB hdd for the older games and use ssd for the new titles, is that a thing? What kind of extra stuff needs to be done after I buy M2 ssd and install that hardware into my PC whilst a hdd is still in it?

[slim spruce]

you can run the game on the m.2 when it's a secondary drive

you don't need to put windows on it

make sure it's nvme and not sata or it's the same speed as a 2.5" sata ssd

[median grove]

its sata

I don't know the difference between sata and nvme

[slim spruce]

sata m.2 are the same speed as a 2.5" sata ssd

[median grove]

low power lenovo mobo build, from what I have been told. I am about to order parts but want to make sure I am not wasting money...

[slim spruce]

You can put the game on the sata m.2 but it will be the same speed as an existing regular ssd

the only time it will be faster than a regular ssd is if it's nvme and your pc supports nvme

[median grove]

so I should opt for ssd or is there an adapter? how can I tell if my comp supports the nvme

[slim spruce]

what pc is it?

or what motherboard?

[median grove]

System SKU LENOVO_MT_90NA_BU_Lenovo_FM_IdeaCentre 5 14IMB05

i added an RX 6400
currently has
8GB RAM going to order two 16GB sticks for my double slot RAM

I want to grab a better storage for the tarkov and other games, hoping it lets me play tarkov...

[slim spruce]

what is the motherboard?

[median grove]

idk, it was a pre built

low power

[slim spruce]

start > msinfo > baseboard product

[median grove]

lenovo ideacentre

oh thanks for the hint
370A

[slim spruce]

Is this it?

[median grove]

yup

[slim spruce]

what cpu do you have?

[median grove]

i5

[slim spruce]

10400?

[median grove]

Processor Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz, 2904 Mhz, 6 Core(s), 12 Logical Processor(s)

[slim spruce]

ok

all the slots support nvme

for m.2

So make sure you get that

[median grove]

ok so these are my projected ordered items:

2x 16gb RAM
https://www.amazon.com/gp/product/B093LHDTQ9/ref=ox_sc_act_title_1?smid=A25SITGFW0OQJA&psc=1

1x M2 512gb storage
https://www.amazon.com/PATRIOT-P300-2280-256GB-PCIe/dp/B082BJ4679/ref=asc_df_B082BWY2C2/?tag=hyprod-20&linkCode=df0&hvadid=524643816709&hvpos=&hvnetw=g&hvrand=9414950846414299678&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9032518&hvtargid=pla-912486719402&th=1

these will be best upgrades, yes?

and do you think tarkov will have a better shot to run? or should I say, if it does not run, I could then assume my ISP is the real culprit?

[slim spruce]

Those will work, yeah. The thing about the existing ram is that all the sticks will run at the highest shared speed. So if one is 2133 and the rest are 3200, all will run at 2133

[slim spruce]

What is the problem with the game?

Oh this says it has 2 slots of memory

[median grove]

i plan on installing the two 16gb sticks on the link there with nothing else besides the M2 and the current RX 6400. I want to keep the hdd though, is that what you are referring to? I am noob, thanks so much for your help.

I am the guy you were talking about the IPv4/6 earlier with.

[slim spruce]

The ram you listed is 8GB x2

[median grove]

the ISP was of no help so I am opting to make the computer better in hopes that i fix the issue blindly.

[median grove]

theres a 16gb x2 there

[slim spruce]

what you linked is 16GB total

And these upgrades will not fix your problem with the isp

[median grove]

https://www.amazon.com/gp/product/B092ZCVHS8/ref=ox_sc_act_title_1?smid=A25SITGFW0OQJA&th=1
wait, is this better?

[slim spruce]

Yes that is 32GB

[median grove]

thanks for pointing that out BTW. BIG WIN BRO XD

[slim spruce]

You will still have the same issues with the 32GB upgrade and the 512GB nvme drive.

The ISP needs to fix your lack of dual stack connection

[median grove]

how do I do that tho XD they dont know what it is and I am sure other people around me with the same ISP have played tarkov without calling in???

[slim spruce]

people with the same isp near you don't have this?

[median grove]

will 16 gb be sufficient or will 32gb be overkill?

[slim spruce]

I would go with 32GB for sure

[median grove]

not sure, no friends XD but I find it hard to believe no one else in las vegas is playing on cox. in fact the servers for California and dallas are usually low time to join

[slim spruce]

So every raid you join you get in and then instantly disconnect?

[median grove]

yea online. I can play offline. they changed something last night or the night before. I could only load loot and pools then it would freeze and not be able to go back to main menu, now since then it goes to main menu and also brings me in and tells me i am in game after lost connection to server error

so i either join and lose connection to server by the time i see the ground, or it goes right back to main menu

offline I can play no problem.

[slim spruce]

offline is not online so that's that. What does it freeze on?

[median grove]

was assuming it might be a memory thing so i thought I would splurge

it froze on awaiting session

now it doesnt freeze but it goes to either im still in the world warning, or main menu

[slim spruce]

Sounds like network. This problem started within 2 days ago?

[median grove]

yeah i bought it 3 days ago. I havent been able to play online once.

[slim spruce]

and it worked the first day no issues?

[median grove]

all i saw was laggy loading in from black, swivel some choppyness, then error, lost connection to server. No, never played online yet. not one time.

like i said, i see it fade into game from black but it then acts so choppy and then lost connection serror

back to lobby where it says i am still in game

[slim spruce]

this is most likely the lack of a dual stack connection.

[median grove]

so how do i communicate this with ISP? i tried today and they were completely oblivious and told me to talk to the game people

[slim spruce]

An application you have needs a unique ipv4 and unique ipv6 ip address to play. Tarkov is a game that many people have this issue with, when they share an ipv4 address with others but have a unique ipv6 address (this is called dual stack lite). You need a dual stack connection, otherwise a unique ipv4 and unique ipv6 ip address.

You could also try a VPN that supports dual stack to confirm this

[median grove]

i am reading more about it here:
https://www.cox.com/residential/support/ip-version-6.html
from my ISP

[slim spruce]

ok 1 moment

[median grove]

so I can download a VPN that will fix this for me?

[slim spruce]

If it supports dual stack it will probably fix it yes. I know nord vpn supports it but only if you buy an extra package for a unique ipv4 address

[slim spruce]

This talks about how they are probably sharing ipv4 addresses to people

[median grove]

right like lite

[slim spruce]

talking about ipv4 address exhaustion

[median grove]

they told me I can assign an IPv4 address to a device in the router 192.168.0.0

or something like that

[slim spruce]

that is local only. This has nothing to do with your issue

you need a unique WAN ipv4 address to your modem

[median grove]

so i basically have to get something like nord VPN to play tarkov?

since ISP is like not right

[slim spruce]

No, not really. Your isp most likely supports giving you a special exception to give you a unique ipv4 address.

You just need to talk to the right person.

[median grove]

#%$^#% XD

[slim spruce]

but otherwise a vpn that does have unique ipv4 will work, but that is too many steps and will add lag

So to easily fix this you need to specifically ask for a unique external IPV4 address for your modem, saying an application requires this, and that it can not be fixed locally.

You might need to talk to a manager or supervisor as your earlier conversation had it sound like the support agents don't know anything about networking.

[median grove]

while I wait for this chat again,

so what will the limitations be of the M2 and my ram again? I dont understand that

is it something I cant really avoid but can still use? I wouldnt want to buy the wrong RAM

the person who suggested these items told me i probably wouldnt be able to use the 3200 to full potential?

[slim spruce]

The ram says 3200 but it will run at 2933 since the mobo has that as a max speed. XMP may enable it to be at 3200 though

[median grove]

xmp?

sorry, i am total noob...

[slim spruce]

xmp is reading the ram saying "i can do this speed at this voltage and this timings" and the mobo just runs it like that

You enable that in the bios

It is not needed, though, but it may improve performance by a tiny amount.

[median grove]

so in other words I can buy those and those are likely as much as I can upgrade, maybe even lose a bit off the top but still max out mobo?

[slim spruce]

if there's like exact proof of them doing it in the discord here #discord-mod-mail

[slim spruce]

your mobo supports 32GB max, yes

and it maxes it out

[rapid narwhal]

on my side im yet to access any bsg servers webpage game or launcher even paid for a vpn service but just spikes my ping...started yesterday wrote to bsg support no answer

[slim spruce]

in the speed as well

[slim spruce]

So you have little ping but when you get in a raid it goes up to 200 or so and you disconnect?

[slim spruce]

try without the vpn and see what happens.

[rapid narwhal]

look at ping disconnected at 87...this is with vpn...without vpn i cant even get to loading screen

[slim spruce]

What happens without the vpn exactly?

[rapid narwhal]

without vpn

[slim spruce]

What does escapefromtarkov.com say?

[rapid narwhal]

without vpn

[slim spruce]

Change your DNS server to google's at 8.8.8.8 and 8.8.4.4

https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

[rapid narwhal]

on windows network settings?

[slim spruce]

that page shows a couple methods

[rapid narwhal]

ooh ok let me try

[slim spruce]

change that and reboot and try without the vpn

[slim spruce]

Also, it seems this may also be caused by a router specifically blocking tarkov if this dns trick does not help

Such as some firewalls or something that is filtering this website

[rapid narwhal]

firewall settings are fine and all access is given to tarkov....stuff like this happen when the govt spec blocks a site ie happened with twitter...but why would they block eft is mind bogling if it doesnt work ill just have to talk to them see whats up

[slim spruce]

What country?

[median grove]

they keep trying to sell me some complete care bullshit

[rapid narwhal]

tanzania

and ive been playing since last wipe

[slim spruce]

If your government is known for blocking websites this behavior looks like they are blocking this too

a VPN may be needed

and the VPN needs to support unique ipv4 addresses

[rapid narwhal]

ok but they only block popular sites(political) and adult content

[slim spruce]

It's a russian website

[rapid narwhal]

ooohhhhh

might be

[slim spruce]

yeah. unfortunate

[rapid narwhal]

but we are russian neutral here...ok ill see what i can find out

[median grove]

I give up. the ISP want s to charge me 10$ a month to give me access to tier 2 agent. blow that and this game out the ass. What a headache. Glad I can get my money back...

whats that link for refund?

[slim spruce]

There is no refunds available for the game.

[median grove]

shit so they thieves too. damn

what a joke.

[rapid narwhal]

lol

actually changing the DNS blocked every website so reverted to default

[slim spruce]

hmm

you could try another dns service then

1.1.1.1 and 1.0.0.1

that is cloudflare

There's other popular ones you could try

google may be blocking the site as per your government's orders

[rapid narwhal]

ok let me check

[slim spruce]

cisco opendns 208.67.222.222 and 208.67.220.220;

Quad9: 9.9.9.9 and 149.112.112.112.

[rapid narwhal]

im laughing so hard as to why they would ban it.....its not even popular at this point they just dont want me to play 12 hours a day 😂

[rapid narwhal]

ok ill give u feedback

[wise drum]

I verified the integrity of my game files and now my entire pc crashes whenever I start loading into raid

[vagrant sleet]

Is anyone else having this glitch hope i dont lose my insurance

[grand comet]

Quick question, can i do anything about the server that i should be closest to being 355 MS when its usually 60? i live in australia and this is what the server list shows

[rapid narwhal]

the website is not blocked and some people can access it over here others like me cant

i phoned my ISP some of their staff can access it others cant so im assuming issue is server related

they are working for a fix for me though ill keep you posted

[shadow stone]

Hey, My friend is having a problem when she loads into a raid it makes her mic not work and makes her have really bad lag

has anyone else had any problems with that?

[coarse crater]

@shadow stone found another thread talking about that issue

with solutions

[shadow stone]

Thanks my guy

[low wharf]

Someone here playing with a Ryzen 9 5900x with a gtx 1080 ti?

if yes performance are good? there is no bottleneck?

[proud stone]

fix oce tarkov servers please

[cunning crystal]

i got an anti cheat connection failed error

now my game crashes when i try to launch it

nvm

[ionic shell]

does anyone possibly know how to fix this i havent been able to play the past 2 wipes because tarkov just takes up all my storage then says there isnt enough

[full garnet]

Can i ask a question about other discord official tarkov server?

[neat elm]

to those having issues on OCE servers, is it happening with scav raids too?

[fallow temple]

bro in my tarkov reserve 4 is talking hella shit and being annoying can you kick him from are vs

vc

[fervent fractal]

Hey just wondering if theres any fix to ping issues with others within my household as when im ingame on tarkov they are lagging out of other games

@rain cedar

[covert jacinth]

Hello guys, I have a special issue with my stamina, since 2-3 weeks I cant level up my stam-skill. I played on lighthouse and used an injector SJ1 and since this moment my skill is locked to lvl 7 and I can't upgrade it, can you help me ?

[vapid pond]

can we get the ping threshold on oceanic lowered to like 100 ? to stop these chinese guys cheating on our servers?

[quiet summit]

You can get the prompt from prapor back when you go into a raid, drop something insured (Like a pair of glasses perhaps) - Will say he sent his guys to get your items back and you'll have the messages pop up.

[quiet summit]

What may be the question?

[quiet summit]

Please do not ping crew.

[fervent fractal]

im unsure who to ping

[quiet summit]

Do not ping anyone, this is a community support channel

People pop in and help if they see a fix

[full garnet]

I have a question why I was banned by the administration of the server without the possibility of return for no good reason? I had to get a warning, and no more, because I violated only one of the rules, before I had no violations beforee. I was outraged why the NVG can not fix after so many patches on location RAZYAZKA. Here's a message that I wrote (why bsg not enough brains that finally already fixed the NVG at the junction after so many patches).

[quiet summit]

If you are looking for official support you may reach them on the official website

[fervent fractal]

as theres no support thing for my problem