#site-bugs

1 messages · Page 2 of 1

native mica
#

The badge is for networks, that doesn't include rooms

grim summit
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You don't even have to complete all the network rooms either.

potent dragon
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Seems student discount is applied before even verifying email

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Also I don't seem to be receiving the confirmation emails, though that might just be my uni's email filter for external emails, did receive the invoice email though which is weird

exotic crypt
#

Good evening , my Tryhackme is not showing me my progress on my rooms. && when I try to enter the room I am currently working on it is not working it says I am already apart of the room. I try contacting tech support and emailing THM but no one responded.

pale rampart
#

the Skills Matrix on my Dashboard page has not expanded at all in several weeks even though I have done several hundred questions. Does anyone know why?

left beacon
bold loom
#

Hello! I have been out of the loop for awhile. But getting back into it I am running into an issue in ever room I go into, also I am subscribed and all. When I launch a machine I get two hours on the box. It won't let me add time until I get under the hour mark which seems normal. The issue is that once I hit under the hour mark and add time to the machine not matter what the machine seems to still die with 50ish minutes left/ 1 hour and 50ish minutes (if I added the time). It doesn't say the machine is shut down but the machine becomes unresponsive and everything just stops. My account is old, like I joined with under 100k members, so I am not sure if something didn't get updated correctly. Account name is Jda

grim summit
patent garnetBOT
#

Gave +1 Rep to @grim summit

vague sluice
#

This is may be a Discord bug, but as of today, the channels in my Discord for THM have been disappearing and moving around. I originally thought THM staff was moving channels around, but right now, #general and other channels have literally disappeared from my THM Discord.... Anyone else experiencing this?

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Note to whoever reads the above and is wondering the same thing: I just realized.... This appears to be new Discord behavior. I just noticed an arrow next to the channel categories, which apparently Discord is now shrinking or adjusting when I switch channels. In any case, it does not appear to be THM, but rather Discord. Just FYI...

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It's just weird, because after switching channels, individual channels under the same category would disappear one at a time. Oh well...

grim summit
gleaming pond
#

Hey I have a problem downloading OpenVPN files from the "Access" page, each time I click on download it sends me to a 404 page.

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It only happens with Wreath Network

grim summit
vague sluice
patent garnetBOT
#

Gave +1 Rep to @grim summit

elder sky
#

I don't know if my complaint fits this channel, but I want to report it here. It has come to my attention that challenge rooms are being published as walkthrough rooms for a while. This especially started after the last AoC. Please check the screenshot, and this is only one of them. MalBuster is actually a challenge room, but it is displayed as a walkthrough room.

covert kernel
#

Hey this rooms ip is not showing stuck in 00

grim summit
covert kernel
grim summit
covert kernel
grim summit
covert kernel
grim summit
#

Ah, I can't see that room to boot up a VM.

covert kernel
#

I can see ip in Windows

little notch
#

Hi ! I need to talk with THM stuff because I have bug with my certificate and I am not going to shaere it in here.

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😆

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There are js script, not a wrong name

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and it too long

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Can you help me finde someone from stuff ?

spiral flame
little notch
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@spiral flame Hi ! I need to talk with THM stuff because I have bug with my certificate and I am not going to shaere it in here.

spiral flame
#

Ok, so you just reposted the same thing again. Don't do that, it's very impatient. If you have found a bug, please describe the problem.
If you need to talk to support, please email support@tryhackme.com

little notch
#

thanks

lament geyser
gleaming pond
patent garnetBOT
#

Gave +1 Rep to @grim summit

flat dome
#

I have seen the word separate misspelled about 10 times today its not seperate its separate Looking at you VPN!
Third time is not the charm! 👺 🤣

orchid remnant
orchid remnant
#

Otherwise not wrong though!

flat dome
#

Well that's embarrassing 🤖

gleaming pond
#

Hey.
I don't know if it's only in my page but does anyone else can't start this machine?
https://tryhackme.com/room/fileinc
I tried leaving the room, reset progress but nothing worked

slow shale
#

Je n'arrive pas à me connecter à ma machine

brave reef
#

Hey, this is an English only discord @slow shale

slow shale
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@brave reef hello,I can't connect to the machine to do an exercise 😩

brave reef
slow shale
#

So there is a general problem?

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@brave reef So there is a general problem?

clever drum
#

ha s anyone try tpo finish Eavesdropper on try hack me

covert kernel
#

So how can we get more info on how to solve Eavesdropper? I am a newbie and it feels like instructions are not clear on Eavesdropper.

lone grail
lone ruin
#

I'm practicing tryhackme paths and rooms using Kali. Recently it upgraded my OpenVPN version, and all of a sudden I can't connect to the THM vpn. Is anyone else having this issue

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Awesome, thank you. Was hoping it wasn't just me

patent garnetBOT
#

Gave +1 Rep to @willow solar

sullen vortex
#

no any hint for this Eavesdropperblobfingerguns any one to help?

spiral flame
valid solar
#

Hello, I for some reason the prerequisites for all the path that have them show me an X next to them, instead of a V, even if I have completed the prerequisites.

rough totem
#

hi , I try on BOF perp in level 3 and when i give the address in EIP to jump to ESP its not work ! for example i sent this address "\xc7\x11\x50\x62 on the immunity change the address and output like this 620D0AC7

cerulean vine
slow shale
#

Hello
how to find a backdoor on splunk index=main?

noble rose
#

рпр

formal crystal
#

n the Final assessment room tryhackme fourth question, I don't seem to understand?
Which file was stolen that might be a way into the system for an attacker?

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This is in regard to the log files.

wraith crest
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the user flag appears to be missing from the RootMe box. Got root, but there's no user flag. Also I didn't try, but after looking at the passwd file and guessing the password for a user I realised that SSH could be brute forced super easy, not sure if this is intentional or not.

native mica
native mica
#

(using the find command)

wraith crest
native mica
meager timber
covert kernel
#

Hi guys, I completed all the rooms of the "pentesting tools" series but I didn't earned the badge, someone can help me? Thx

azure juniper
covert kernel
#

Hi all, is it normal that I can't see the the complete beginner path and a friend of mine can?

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aah okay thanks for the information 🙂

patent garnetBOT
#

Gave +1 Rep to @willow solar

fading pilot
#

Hello, the badge "First Four" does not show on public profile.

obsidian galleon
merry dirge
#

Hello Guys, anyone finished bugged room

grim summit
marble shell
#

Not sure if this a sitebug but I was playing around in the whattheshell room and when I was using the attackbox I opened a netcat listener using -lnvp 4443 I randomly received this message

clever mulch
#

Does anyone have difficulty accessing the VPN download page?

cerulean vine
marble shell
brave reef
#

@marble shell Thank you for your concern 🙂
One problem with running machines on public infrastructure? It gets scanned.. a lot.
There are machines on the internet with the only purpose of scanning and trying random exploits on ports.

Simply close and reopen the netcat listener and you should be good.

patent garnetBOT
#

Gave +1 Rep to @marble shell

clever mulch
patent garnetBOT
#

Gave +1 Rep to @marble shell

marble shell
brave reef
#

Go for it

cerulean vine
#

ah yeah that explains it... thought it was someone already on the tryhackme network doing bad stuffs but that is an external ip and as arktic is a subscriber their attackbox is open to the internet and therefor someone scanning that could stumble onto the attackbox ip

random cipher
#

I noticed a leaderboard error, when i check global leaderboard, it shows "you're ranked 1500/1,700,000" which is accurate but when i check my country leaderboard it shows you're ranked 10/1,700,000 instead of number of players in my country

native mica
brave reef
random cipher
random cipher
lament geyser
patent garnetBOT
#

Gave +1 Rep to @random cipher

warped magnet
#

Hello, i can't acces to the "shell.uploadvulns.thm" in upload vunerabilities room task 5

grim summit
warped magnet
grim summit
warped magnet
patent garnetBOT
#

Gave +1 Rep to @grim summit

grim summit
stuck saddle
#

hey guys how do i get kerbrute tool on my parrotOS?

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had issues with it installing

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plus are you guys having issues with openvpn for THM not working sometimes

grim summit
#

There is a known cipher issue random people seem to be having, is that what you're experiencing?

stuck saddle
grim summit
stuck saddle
#

sorry im kinder new to this.. is there a site for pentesters?

gritty egret
#

sad. face.

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and in the process accidentally overwrote my resolv.conf,, thankfully ovpn backs it up

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real noob hrs

red kelp
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i think i may have cracked a tremendous bug bounty. contact me asap

orchid remnant
red kelp
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oh oops ok

orchid remnant
#

And be glad you got lucky and THM actually have a bug bounty programme considering you don't seem to have checked -- you'd be in some big trouble if they didn't.

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Now just hope you stayed within the scope you didn't read lmao

red kelp
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teehee

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so cute

red kelp
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still gathering data ATM. Hope to put all pieces together in the near future and share with the world.

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Bare with me hunty bunz.

topaz venture
red kelp
#

hopefully someone has a better idea, then!

spiral flame
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And is it a bug in tryhackme or elsewhere?

red kelp
#

still unclear how deep this cavity twirls...for now

brave reef
red kelp
#

i already contacted the fbi

brave reef
#

Is this a TryHackMe security vulnerability?

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.. @red kelp ?

orchid remnant
brave reef
orchid remnant
brave reef
orchid remnant
#

My guess is either they're outright trolling or they've done a JD1 and pulled something like self-XSS by typing alert(1) into the javascript console.

native mica
#

Do people really report that?

topaz venture
brave reef
#

At least they’re responsibly disclosing :p

topaz venture
#

they're definitely disclosing something 😄

brave reef
topaz venture
covert flame
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Hello, I have a problem whereas I try to enter a room it will just get stuck on the loading circle and won't load the room, the bug appeared out of nowhere. I tried resetting the cache and cookies and using a different browser and nothing. the weird part is after I reset cookies it works, but as soon as I log in boom, endless loading circle

covert kernel
#

Hello, I can't terminate my active machine :/ I don't know why

grim summit
covert kernel
patent garnetBOT
#

Gave +1 Rep to @grim summit

delicate warren
#

this looks a little cursed

lucid locust
#

Hi. Today I faced with a problem
I've tried to start AD networks, started AttackBox in Breaching AD room. Attack box started without breachad interface, but with enumad interface instead. Then I renewed my .ovpn file in profile, 3 or 4 times reloaded AttackBox, leaved the room twice, and after all reseted progress in tis room: https://tryhackme.com/room/activedirectorybasics
Then I decided to complete this room: https://tryhackme.com/room/activedirectorybasics
I answered all the questions and went to my profile. I noticed, that in the Friends bar I don't have last room, and my points didn't change, and in the room name was just "-"

After this I began new room: https://tryhackme.com/room/introtosiem
Afrer compliting of it points added. But my Breaching AD Attack Box still don't work

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Can't put screenshot here 😦 Still can't solve AD module rooms :(((

cerulean vine
#

!docs verify

raw karmaBOT
cerulean vine
#

@lucid locust ⬆️ if you follow the instructions in that link you can post screenshots here

modern stump
#

Not sure where to report this so if this is the wrong place let me know...

Something happened where the Streak counter on my Dashboard doesn't match my streak count in my Friends list section. It's off by one where the count in the Friends list is higher and I believe is the correct count. It shifted off by one somewhere in the 90's but I don't remember where... just thought I'd report it...

void pilot
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i don't know it this is the right place, but i seam to not be able to view the web pages relating to acmme IT support

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i am using openVPN

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but it says it can not be reached

ornate crypt
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try post in #room-help sounds more like for that place

void pilot
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thanks

hidden plaza
patent garnetBOT
#

Gave +1 Rep to @hidden plaza

cerulean vine
#

apparently the leaderboards page doesnt realise shadow has done a task today and that their streak is supposed to be 587... all other pages it is green but on the leaderboards it is this off yellow/orange because the streak freeze is getting applied....

brave reef
cerulean vine
spark shore
#

Hi everyone,
I renewed my premium membership but I cannot access all rooms. In addition, e-mails came from tryhackme and the bank that the membership renewal process was completed. What should I do?
Example error message: "The Cross-site Scripting room is for subscribers only."

spark shore
brave reef
# spark shore enescayvarli

You paid for your subscription as the subscription Window closed; I have refunded your payment. Please re-subscribe to access your subscription.

This can take up to 10 days to appear in your account

spark shore
#

Okey, thank you for your support 🙂

nimble wing
#

Hi, The manage rooms section on my dashboard is showing "loading" and I am unable to change the questions in my developed room. Is this an ongoing issue?

brave reef
topaz venture
covert kernel
#

Hi

patent garnetBOT
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Gave +1 Rep to @topaz venture

fresh prism
#

Hei, found something weird, I would say a bug. In one of the windows courses where I start the machine in split window, if I resize the text in browser multiple times I am able to get to log off screen of the windows machine. Can't attach a screenshot. This might be the expected behavior but I am not sure.

upbeat sonnet
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minor glitch on the leaderboard page. When selecting the score for a country it shows your place for the country but the total number is for all countries

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in this case I am #2 in the country but not #2 out of the entire 1.8mil members (more like #202 there)

lament geyser
patent garnetBOT
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Gave +1 Rep to @upbeat sonnet

upbeat sonnet
lament geyser
upbeat sonnet
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ok

sullen halo
#

In attacktive directory lab, how could i get the ip of dc server ?

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I don’t see it anywhere in the lab page

grim summit
sullen halo
#

Oh

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Let me recheck

sullen halo
#

Thank you

wise spade
#

Hey guys

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I have a bug to share

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I accidentally redemmed two one month vouchers on my account

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It shows up as used…but it don’t get updated on my profile…

worthy pagoda
#

!email

raw karmaBOT
wise spade
#

How’s that a human error

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Either it should have reflected on my profile…or else the other coupon should have not get used

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Now two coupons have been seen as getting used but I only got one month

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That’s a logic error on backend

grim summit
#

I agree, it's a bug.

you can't redeem more than one voucher at a time.

wise spade
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Correct

grim summit
#

However, I'm not staff.

My opinion could be different from what staff say

wise spade
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So they have frontend logic to guard this from happening

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But logic bug in backend

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So a user with two tab open can redeem two vouchers at once

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This is a bug certainly

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Staff let me know if this qualifies as bug…
Also guide me to the place where I can file report for getting my voucher back

grim summit
#

!email

raw karmaBOT
brave reef
#

But yes, it’s a bug

wise spade
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Yeah…not wanting a bounty or anything

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Just the validity

ashen spade
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hello i noticed some thing different on the website toggling between my dashboard and compete>leaderboards.... i dont think its much of a big deal, but not sure if i should point it out to anyone? happy to share the screenshots

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nevermind i scrolled through and realised its already been reported! sorry!

faint raft
#

ola, when you submit a writeup and its accepted, the email link is broken. e.g. just submitted a writeup for devie and it was accepted, so the email had a 'click here to go to the room' button whose link (after the mail tracker redirect) was https://https//tryhackme.com/room/devie

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been an issue for a while i think

ashen spade
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wonder if its some kind of time zone thing within the VM? my only guess... im a noob 🤷

native mica
#

is showing your fullname on a friend request intended?

grim summit
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Yeah, I think so.

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Which is why I don't have my full name on there

spiral flame
grim summit
wise spade
grim summit
wise spade
#

Ok

crisp galleon
#

I am unable to verify with the bot with my discord token as Clyde appears with a message that we are not friends and connected.

grim summit
#

You need to open your DM's.

wise spade
#

Pretty shocked to see such response coming from a website to teach “hacking”

grim summit
#

There doing their job..

Remember the website is ethical hacking

wise spade
#

You should think about things rather then justifying everything

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They are using payment gateway

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Why do you need payment details then

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Even if that’s not the case

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Ideally you should never save payment details

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Recipe for disaster init?

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Let’s assume we are doing all this

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You can just check the logs and check my profile…there’s no need for payment details in this

vernal ridgeBOT
#

:mute: nevermind#1294 has been muted.

rain ruin
#

Hi
Anyone here having problems with their new openvpn version 2.6 not working with the THM vpn config file?

raw karmaBOT
rain ruin
grim summit
#

Can you verify and take a screenshot, and post in Tech support.

rain ruin
#

Alright

#

Images cannot be posted both here and there

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This is the error i am getting:
[-] MTU value failed at 1000, aborting MTU check
[-] Something went wrong -- please ask for further assistance in the TryHackMe Discord server, subreddit, or forum

grim summit
#

!docs verify

raw karmaBOT
rain ruin
brave reef
digital trout
#

Possibly a bug, possibly not, but when searching tryhackme steganography the top result is a private room.

grim summit
#

I don't think it's a bug.

I think the room was locked for out of date content

cerulean vine
#

but shadow can't replicate it so ¯_(ツ)_/¯

digital trout
#

Just for the sake of evidence

cerulean vine
#

that is google search and not the site search

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and not to much that can be done about google search

digital trout
#

Ahh okay, my b

brave reef
# digital trout

Yeah, if it's indexed by Google, we will just have to wait for Google to index a different page

lapis creek
#

is there a night mod I can DM? I believe I have discovered a logic flaw related to streak freezes and I'm not sure where to seek assistance

brave reef
#

Drop me a DM

void flower
#

hi everybody I got issues to add friend i got message "Uh-oh! You've hit the maximum amount of friends you can add."
how i can fix it?

native mica
#

Uhhh

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Have less friends?

void flower
#

funny one but its not help me

brave reef
void flower
brave reef
#

It doesn't really support a large amount of friends I'm afraid

void flower
patent garnetBOT
#

Gave +1 Rep to @brave reef

alpine halo
#

hii

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i think i have some issues with VPN

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i'm not able to connect !!

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can anyone tell me whats the issue?

grim summit
#

More than likely cipher issue, however it's not a bug, so we can take this to #site-support

tropic swift
# alpine halo hii

Having same issue, tried changing regions .issue persists in all vpn servers

tropic swift
#

Even Tried regenerate vpn ,but issue not solved

trim falcon
#

does anyone has this problem too "Linux Fundamentals Part 1" after you machine has loaded there is just a gray blank page the attackbox is working with no problems but the linuxfundpar... not working properly i used diffrent computers/browsers/OS

forest canopy
#

I noticed a minor bug on TryHackMe. This bug can be realized every time a text has to be entered as an answer. It's nothing serious, just a detail.

If you have the right answer to a question, and just before pressing the space key to validate, you press a key on the keyboard, then this character is taken into account in the answer and the site indicates anyway that the answer is correct.

native mica
#

If you reload the page it'll display the correct answer

forest canopy
lament geyser
charred bramble
#

hey why can't i see the half of the screen

mortal bronze
#

Anyone else have the issue where the AttackBox keeps disconnecting and reconnecting? Makes it almost impossible to use it does it so much.

gloomy stirrup
#

Few questions regarding bugs, first question if I have found multiple bugs on TryHackMe should I report them via separate emails or one big email with detailed steps to reproduce each bug, second question roughly how long is the wait time from sending report to a response?

native mica
#

I'd probably send it as one big email. Not sure about the time.

brave reef
gloomy stirrup
#

Ty

ornate crypt
#

not sure if this goes as a bug...
room: https://tryhackme.com/room/authenticationbypass Task 2 the username enumeration

ffuf -w /usr/share/wordlists/SecLists/Usernames/Names/names.txt -X POST -d "username=FUZZ&email=x&password=x&cpassword=x" -H "Content-Type: application/x-www-form-urlencoded" -u http://10.10.0.10/customers/signup -mr "username already exists"

on local machine ffuf corrects -w path to
correct '/usr/share/wordlists/SecLists/Usernames/Names/names.txt' to '/usr/share/wordlists/seclists/Usernames/Names/names.txt' [nyae]? y

torpid cairn
#

I have a bug to address on the THM platform:

One of the broken links displays the port THM's being run.

So from the Leader boards page when you open the dashboard using the THM image in a new tab  it flags an error page with this url:

localhost:3000/r

lament geyser
patent garnetBOT
#

Gave +1 Rep to @torpid cairn

hasty creek
#

For some users, a minor visual bug might be encountered on dashboard page; The day streak counts may differ, when comparing the count on the top right corner of the page to the count shown in the box with "Questions answered this week". My counts differ by one. 🤔

rapid breach
#

I am facing a problem with loading the learning path. when i click into any learning path is keep loading for ever
can anyone help me please

outer dove
#

I am having the same issue as Kishan is above. Every learning path just loads forever when logged in. When not logged in, they load. I have tested while on and off a vpn, with and without a private browser tab. I do have an active subscription. Nothing seems to work.

Edit: I see this is a known issue. Hope it is fixed so we can get back to hacking! 😄

obsidian tinsel
brave reef
strong ledge
#

I completed the wireshark rooms last night and haven't been given the badge. Unsure if this is a bug but I can't find any other rooms that this could be associated with.

junior sequoia
brave reef
#

Send a screenshot

junior sequoia
brave reef
#

Try a different browser?
This is a different issue

junior sequoia
#

yeah my bad it's a browser issue

cobalt yarrow
#

how can i buy with crypto?

native mica
#

THM don't support crypto as a payment method

cobalt yarrow
#

why don’t wanna add them

cobalt yarrow
native mica
#

Sorry

cobalt yarrow
native mica
cobalt yarrow
#

you can

#

can do it but you don’t wanna do them

native mica
#

cc @brave reef

brave reef
brave reef
#

It's not a currency that we as a company want to use, it also means that we can do our part in preventing fraud:)

cobalt yarrow
#

for government

cobalt yarrow
#

you don’t wanna do them

brave reef
#

Correct

cobalt yarrow
brave reef
cobalt yarrow
#

What’s you problem with crypto

brave reef
#

It's not a currency we want to be involved with

cobalt yarrow
#

can you come vc

brave reef
#

What for?

cobalt yarrow
#

few seconds

brave reef
#

bet

spiral flame
#

@cobalt yarrow Sell your crypto. Use the FIAT to buy THM premium?

native mica
#

I litterly only know FIAT as a car, so im just picturing selling your car to buy THM lmao

cerulean vine
#

most are based backed by the us dollar

steel wren
#

The littler Helper glitched the site. Couldn't remove it, had to reload the page. Works now. Just wanted to inform 🙂

serene badger
#

Friends list have a very big horizontal scrollbar (it shouldn't have a hori scrollbar and shouldn't be that big for any other places)

strong ledge
#

#site-bugs Windows Forensics 1 Task 10: completed the final question prior to completing some of the other questions and it is showing the task is complete.

cursive kettle
#

~~ Site bugs
Bug Summary: Streak reset after adding a profile picture.
Pages affected: /dashboard, /profile
Bug description: I should be on day 84, but my streak says I'm only on day 6. As you can see in the screenshot, I haven't missed a day. Is it possible to fix this? I sent an email on day 1 when I first noticed it happened, but it's not fixed so I'm thinking maybe my email got marked as spam for adding an attachment or maybe I should've posted here first. No rush though. Thanks!
Screenshot/ other: Attached ~~ Fixed 4/28. Thanks!

cursive kettle
native mica
#

Can you try login to your account on another device

cursive kettle
zealous cliff
#

I have this problem on the site where I can't generate my certificate even after completing 100% of the path because the Vulnversity room is not counting as 100%, but when I open the room it has all the questions answered

copper grove
#

I think this is bug, because it shows 99% but I completed it and right now I can see inside this page that shows 100%

#

I completed it but from view path there is no✅

bright sparrow
#

Came here to report the same bug (Vulnversity), but I already see I'm not the only one

grim summit
#

What happens if you reset progress and enter all the answers again? (write them down)

bright sparrow
brave reef
#

Reported the issue

torpid vale
#

Yeah I have the same bug for Vulnversity

oak ether
#

same here

copper grove
#

I think it is global

gloomy stirrup
#

@brave reef I’ve changed the permissions for the poc1 & poc2 video i emailed. I was wondering if you were able to view and download the videos now or do I need to change the video format to something smaller..

brave reef
#

I can view .mp4 files

gloomy stirrup
#

Ok I will change video format once I get back to the computer and resend

brave reef
gloomy stirrup
brave reef
gloomy stirrup
brave reef
gloomy stirrup
gloomy stirrup
brave reef
native mica
#

Streamable links?

gloomy stirrup
worthy pagoda
#

Uuuh, I'm pretty sure the fact that I can see this at all is a bug

#

Can't access any of it at least

#

If it matters, I can also see it in my paths + the individual modules under modules

grim summit
ornate plinth
#

hello i got a probleme in THM, i completed the redline room at 100% but it won't count me as validate in my path

#

So i am not able to get my certificate :/

native mica
rocky field
#

Um, so I lost all of my green check marks for my learning paths, now at 99% finished. I checked the rooms that are not finished but there is nothing there. What gives?

ornate plinth
#

just waiting ?

rocky field
#

or here

delicate warren
delicate warren
ornate plinth
#

okay okay

delicate warren
#

or skip the rooms and learn further

rocky field
#

gotcha.

rocky field
delicate warren
#

you're welcome

#

if you want to be able to post screenshots in the future (and access to some more rooms) feel free to verify yourself

#

!docs verify

raw karmaBOT
worthy pagoda
delicate warren
#

it is to preview what is on the path, but you need permissions (business plan) to view the rooms

patent garnetBOT
#

Gave +1 Rep to @delicate warren

lilac kernel
#

Hi,

In the Cyber Defense path, I've completed every room but I don't get to download the certificate, because the room Redline is falsely registered at only 97% completion, even though it is 100% completed. See pictures.

grim summit
stoic shore
#

Hey, I was just trying to Disable my 2FA in https://tryhackme.com/profile ( to change it), and the disable button doesn't seen to work. It looks like it may not be defined? First error is on page load, second is on click of Yes, I'm Sure! I'm using Chrome 112.0.5615.138 and no adblockers on THM

ornate plinth
#

I got my bug resolved by the way, and my certificate with it !

patent garnetBOT
#

Gave +1 Rep to @stoic shore

gloomy stirrup
#

koth public games are scheduling to start in 3 hrs ??

#

normally the wait time is 25 minutes

brave reef
gloomy stirrup
#

no

#

i will email again but i believe i found another one

#

@brave reef unless its ok to disclose here

brave reef
#

If it's not a security issue, it should be fine

gloomy stirrup
#

ok

brave reef
#

I'll report it :)

gloomy stirrup
#

ty

gloomy stirrup
#

Would it be possible to be granted the bug Hunter title now after 3 bugs 😉

brave reef
gloomy stirrup
#

Awwww .. ok but in my defense it doesn’t specifically state that on the bug bounty program it just states 3 valid bugs @brave reef

#

And rule number 4 makes it sound like the bugs don’t necessarily have to be security related

brave reef
gloomy stirrup
#

And although they are not high impact bugs they are still valid bugs not just visual bug like rooms not completing

brave reef
#

We offer bounties for security vulnerabilities 🙂

#

I'll look to updating the policy to making it clearer

gloomy stirrup
#

Ok I get that but a race condition is a race condition…. If I did same race condition on challenge room and got multiple flags points … but ok 👌 will look for more impactful bugs

brave reef
#

Mhm, but someone already reported the race condition on a challenge room and claimed the bounty:)

#

They were also the reason for the 'cheating' rule in the Discord server

gloomy stirrup
brave reef
#

Bug hunter is for users who have found three valid security vulnerabilities

gloomy stirrup
flint portal
cerulean vine
#

also known as they are working on it

flint portal
cerulean vine
#

no problem

wanton mountain
#

Not really a "bug" but a grammar error- when you are in the "connect via attackbox/openvpn" side bar the word "machines" should have an apostrophe

serene badger
#

I have a 120 days streak though my yearly activity have some gaps thinkBan

balmy imp
#

Hi everyone, I am currently experiencing an issue where I completed 2 rooms but they still show incomplete in my dashboard... Has anyone had anything similar?

thin parcel
#

Hello guys
i have a problem on the path CompTIA Pentest+
i complete it and i see on the side of certification 100% but vulnersity not completed but i complete it too

patent garnetBOT
#

Gave +1 Rep to @grim summit

balmy imp
patent garnetBOT
#

Gave +1 Rep to @balmy imp

clever kestrel
#

chrisbowel u here? :))

gloomy stirrup
#

😉 tipsfedora

gloomy stirrup
#

I quit this match before it started so it would be fair but all 3 could be chained together and make it really unfair... will be back if i find some more

craggy patio
serene badger
#

Good catch!

#

This might be also happening with Vulnersity

craggy patio
#

In fact it's Vulniversity 😄

serene badger
#

ops 😄

craggy patio
#

maybe the others room are suffering the same bug

serene badger
serene badger
#

@topaz venture Found this issue in introtodocker room, the answer should be docker run -it but in someway it accepts docker -it run

#

not sure if this is a site bug or a room bug

#

even the answer below has the same issue even tho the answer hint says ****** *** **

#

I am starting to guess this is a site bug about answer that have spaces, they don't care about order?

#

It's Site bug, as expected above, answer that have spaces don't care about order of words, see redteamfundementals

grim summit
serene badger
#

but IMO that's bad tolerance, it shouldn't be like that

grim summit
#

It helps more people than It hinders.

verbal spindle
#

Hello, I'm currently trying to finish the "Computer Beginner" Pathway. I've finished in the "Basic Computer Exploitation" the Vulnversity lab, but it doesn't recognize that I'm finished. I've answered all questions, but it looks like I'm not finished yet, could anyone help ?

topaz venture
serene badger
patent garnetBOT
#

Gave +1 Rep to @topaz venture

cerulean vine
#

see anything wrong in this image????

#

the room is only 3 tasks long and all tasks are marked as complete even though the progress bar is only 50%

#

here is a better picture

craggy patio
# cerulean vine here is a better picture

Hi! You answer all the questions? Sometimes if you answer only one question on the Task it marks completed anyway. Try look for no answered questions inside the tasks.

#

Even the "No answer needed" buttons

cerulean vine
royal copper
#

bummer about Vulnersity really, I can't finish the Pentest+ path due to the room being bugged

grim summit
#

It will be fixed, just be patient.

royal copper
#

alright 🙂

void nymph
#

we misuse bugs and incorrect things all day long ... then something green ✅ is broken and everybody lose their mind 😆 😇

olive acorn
#

can't login

#

The Captcha test has failed. Please try again.

deft mica
#

faced the same problem ... could not login the website and always saw the message "The Captcha test has failed."

serene badger
serene badger
#

Not really a bug but more of an enhancement, in search bar, values should be trimmed (or even duplicated spaces to be replaced with 1 space) to avoid losing the search due to an extra space

native mica
serene badger
patent garnetBOT
#

Gave +1 Rep to @native mica

sleek lagoon
#

No idea if this is a common bug, I tried to search for it but I had a break from THM and came back, when I came back for some reason the Vulnversity room wasn't showing as completed, it's a room I did long long ago. But I noticed many of my learning paths was set to 99% and not finished

Just to find the room is completed, I even reset the progress and did it again to see if that would do it but it stay the same

Don't know if anyone else has this, it doesn't really affect me, just found it strange 😄

cerulean vine
olive latch
#

omg, hi everyone. so intrigued to meet awesome folks in here!

#

im a beginner tho, hahaha!

serene badger
#

!docs verify

raw karmaBOT
karmic cave
#

Guys and ladies is this a reverse apostrophe? Is it needed here?

copper grove
#

You have also hint like ***** *** ** ****

serene badger
copper grove
serene badger
#

well yea, it's helpful bec this is a teaching platform and thus this can be handy, I thought it was a bug but rather it was an intended feature

#

as mentioned above it may be nice to have an option t turn it off in some rooms like CTF challs

covert kernel
#

Certificate generation for newly completed paths down?

I can't generate them for the presecurity and intro-to-cybersec paths, completed this week. The last room of complete-beginner is left, will check in with that next time I'm on.

grim summit
#

No, there is a bug however that is effecting some rooms form being shown incomplete (wrongly) and this is effecting the fetching of certificates,

tardy nacelle
#

how do you identify service running under port 1000

covert kernel
#

NMAP by default scans all 1000 most common ports

#

To get the service you will need to add the -A

royal topaz
#

Does the website look misaligned for anyone else on iPhone ? I tried refreshing a few times with same result.

serene badger
#

Yep, sounds like it's

brave reef
serene badger
#

Can't wait for the whole remake, the new theme is amazing

native mica
#

lmao

serene badger
leaden flower
#

cft

grim summit
kindred oriole
#

oh didn't saw that

grim summit
#

No worries 😄

serene badger
#

New theme doesn't have developer icon

brave reef
#

New theme hasn't been fully released, I'd probably wait for all the pages to be uploaded

serene badger
#

Pre-release bug reporting 😄

daring crest
#

So I completed vulnversity but it doesn't show that I have completed it on my dashboard... help

copper grove
# copper grove Here is another bug similar to above

I am about to complete offensive security pathway. I afraid I won't get certificate because of this bug. Can someone tell me how many time will it take?! I know it is known issue but since 2 weak it is not solved yet

delicate warren
mild comet
versed rapids
#

Are there currently known problems with voucher purchases? I tried with three different cards, none was accepted. One of them is the card I also use for the monthly subscription. Yesterday, I tried the company credit card. This worked, but today the vouchers seem to be deleted/withdrawn. I can't access the voucher site anymore, or to be exact: the sites behaves like when I use a random voucher url (number of vouchers will load forever, none are shown)

grim summit
#

!email

raw karmaBOT
brave reef
#

Ah I should pin a message

#

Card declined or unable to make payments?
Please email support@tryhackme.com and provide the last4 digits on your card, date that you tried to make a payment (DD/MM/YYYY) and full name that is on the card:)

meager marsh
#

Just another report on the issue with Vulnversity and not being able to get certificate from "Complete Beginner" path.

native mica
torpid vale
#

Just notice something, the Vulnversity expect 19 answer, but the room only contains 18 question. Hence the 95% completion

grim summit
cerulean nebula
#

Hello guys

#

i am new don't know what to do

grim summit
cerulean nebula
#

what is that

grim summit
#

It's a channel telling you information about the server and website.

cerulean nebula
#

ok

#

basics i know about servers and website

#

But for this test perspective how i can solve these answers😅

grim summit
#

Which test?

cerulean nebula
#

Just started it without any preparation enter into one of remote access but unable to rectify further

grim summit
#

You're doing the room on THM?

cerulean nebula
#

yes for this test i have joined this room

#

but still can't figure it out how to solve these questions

grim summit
#

You need to connect to the VM, using your own VM, or the attackbox

As this is no longer a site bug, if require more help, please use #site-support or #room-help

cerulean nebula
#

ok

#

you are using this site for so long i think

grim summit
#

Year and a half, or so.

cerulean nebula
#

how to get started when you have only some technical background only no hand on experience

topaz venture
#

We have some beginner-focused pathways such as the Intro to cybersecurity, pre security and Jr. Penetration tester which all have practical material that gets you hands-on

cerulean nebula
#

ok thanks

torpid vale
patent garnetBOT
#

Gave +1 Rep to @grim summit

fathom crypt
gloomy stirrup
#

What he’s saying is games are still starting 4 hours out by themselves… not by triggering the bug I disclosed …

gloomy stirrup
#

And while this game is in queue no new public games will be able to start until this game starts… so all koth players will be affected by this… once 10 players join I don’t think a new game could be created either

brave reef
#

I've submitted a ticket for KOTH, there is nothing else I can do I'm afraid;(

gloomy stirrup
fathom crypt
brave reef
fathom crypt
#

I sent a report, I wait for the answer

patent garnetBOT
#

Gave +1 Rep to @brave reef

pallid dove
#

Hey I can't seem to upgrade to a premium subscription for some reason—every time I click the link it crashes the popup. Have tried on desktop on three different browsers (Edge/Firefox/Opera) with everything allowed/enabled; tried on my iPhone through Safari—exact same weird glitch failure and ergo still unable to subscribe/upgrade. Any ideas?

rose tiger
pallid dove
celest edge
#

Looks like there's a site bug with the subscription page, the chargebee.js is throwing exceptions and the POST to the premium-plan-charge endpoint is returning a 500

#

looks like its been reported as well

#

carry on

topaz venture
#

I've reported this internally. Thanks @pallid dove @rose tiger @celest edge

patent garnetBOT
#

Gave +1 Rep to @pallid dove

pliant elk
#

I can't subscribe to the premium plan

grim summit
pliant elk
#

ah

#

good I thought I'm the only one lol ❤️

#

thank you guys for your hard work

topaz venture
pliant elk
patent garnetBOT
#

Gave +1 Rep to @topaz venture

topaz venture
turbid shore
#

I'm currently going through the Offensive Pentesting learning paths and noticed that while I have achieved 100% in the Vulnversity room, the "Getting Started" summary section for the learning path shows that it is only 95% complete (18 Correct). I can't find a way to complete that room to get a certificate.

turbid shore
patent garnetBOT
#

Gave +1 Rep to @grim summit

trim magnet
#

hi there

#

is there any issue with goldeneye ?

#

whenever I'm performing brute force in pop3 its not responding at all

shy raven
#

Think the vulnversity formcomplete.js file has a broken link

pallid dove
outer lily
#

hi, just to report that in the incident handling with splunk, there is a typo in a command line in task 5. The second command line should have src_ip here:

copper grove
#

Is that bug or something?!

#

Attack box also has same problem

serene badger
#

Some users are saying THM is slow atm, might be the reason why it's stuck on starting

#

it's not even loading the site for me

serene badger
#

it opened the site but still loading forever, seems like THM servers are very slow atm

copper grove
#

Still same, I think that problem from tryhackme

#

Because there was no that problem yesterday

serene badger
#

the AttackBox is starting slowly for me

#

it's def something to do with THM being slow atm

copper grove
#

Not only attackbox, after clearing cache I even can not login for a while after that my dashboard is not loading🤦‍♂️

regal mulch
#

yea

#

im getting an error everytime i go on the site

serene badger
#

yea I can't even see the ip (refresh fixed it)

outer lily
#

Yeah i have a white screen on VM for Windows Forensics 1 room:

#

If i take it to full screen this is what i get :

native mica
#

Do you have any extensions?

copper grove
copper grove
#

without vpn i can not start attackbox and machine from any rooms, now I even can not enter tryhackme without vpn

stone tulip
#

i know this this is a known issue but still how can i fix this?

serene badger
molten aurora
#

#1040792229599527012 message
I can only input one character at a time in the shell that I bounce back.Please help me.Thanks(Room Name: Lookback)

spiral flame
iron token
#

hey

#

anyone there

cerulean vine
#

yeah???

stark relic
#

Wondering why it’s showing it’s disconnected? How can I resolve this? Tried connecting with openvpn as well and still having issues

stark relic
#

Does anyone know what I do from here? Trying to run troubleshooting script in Kali

grim summit
#

Enter the full path of your configuration.

Or put the two files in the same folder

shrewd anchor
#

does anyone have the same issue i am having trying to open there linux machine?

#

When pulling up Linux it just gives me a white screen

#

within Linux fundamentals

cerulean vine
#

@brave reef ⬆️ another one that might be worth checking in on

shrewd anchor
#

@cerulean vine can you verify you are experiencing this issue?

cerulean vine
brave reef
#

Have you terminated the machine? @shrewd anchor

shrewd anchor
#

I have done about everything );

#

@brave reef

brave reef
#

Nono, I need the IP address of the instance

shrewd anchor
#

@brave reef

brave reef
#

Alright don't terminate for me, and if you can, extend the time^

shrewd anchor
#

its 2 hours

brave reef
#

Which room are you completing?

shrewd anchor
#

linux fundamentals

brave reef
#

Which one

#

And what is your site username?

shrewd anchor
#

@brave reef dm

hollow stirrup
#

I am guessing this is intended but the owasp 10 module in the Web path is substituted with the 2021 one ?

#

And if I already completed that path I have to do the 2021 module right?

worthy pagoda
rose oasis
timber cedar
#

hey, i have a problem, there is a bug on the site, i finished the pentest+ path and it shows 99%, one room (Vulnversity) on the path page shows 95% and when i go inside the room it shows 100%, i reported the bug and no anwer, they write that they resolved it but they didnt, can somebody help?

serene badger
#

they're working on a fix, hopefully soon

rose oasis
serene badger
shrewd anchor
#

still trying to resolve my linux and windows machine not spinning up correctly /:

#

going a little crazy now

final verge
#

Does anyone was able to fix the Vulversity bug?

serene badger
#

not yet :\

crisp wasp
#

i want certificate . showing 100%.but vulnersity room not solwed. why??

#

I finished the room but it was not approved

grim summit
#

I have responded to you, in a different channel.

balmy glacier
grim summit
#

Not yet, the team will be fix it when they get time.

copper grove
brave reef
#

@serene badger cc ^

serene badger
#

👏👏👏

strong ledge
#

#site-bugs I am getting an account already exists error when trying to utilize the sign in with google button. Unsure if this is the intention, but I would assume that the button would be sign up with Google in this instance.

brave reef
ionic cipher
worn dock
#

Not sure if this has been reported but I can't click on any of the buttons that are appearing on popups. Tried Firefox, Brave and Chrome:

#

Can't click to download the configuration file or regenerate when you're on the Network page itself (popup modal). The buttons are non-responsive. This includes clicking "refresh" on the "OpenVPN Access Details"

#

Any advice?

topaz venture
topaz venture
#

Yup, go to the "Console" tab and click on the buttons and see if any errors are outputted

#

Oh

#

You're looking at an image

worn dock
topaz venture
worn dock
#

There's a refresh button on the page?

topaz venture
#

It's a screenshot of the page

worn dock
topaz venture
worn dock
#

Yeah so I downloaded the config through there and thought that was a second way of doing things and checking the status of the network on the "network" page itself. I've just misunderstood XD fml. Ignore that, thank you

topaz venture
#

Haha no worries 🙂 the access page is the only way to manage your VPN profiles

worn dock
#

That moment you realise you've been clicking on a screenshot

topaz venture
#

😄

#

It's thursday which basically means it's friday so I'll allow it ;P

ember rivet
#

I was looking at learning paths and a few of the paths I had completed are now incomplete.
Seems like its mostly paths with OWASP top 10 room in them

topaz venture
# ember rivet I was looking at learning paths and a few of the paths I had completed are now i...

Hey yup, pathways that referenced OWASP top ten have been replaced with a newer version of the OWASP top ten:
Old: https://tryhackme.com/room/owasptop10
New:https://tryhackme.com/room/owasptop102021

ember rivet
#

Gotcha That makes sense! I'm just redoing it because why not good refresher. but figured I should mention it in case you guys didnt know.

topaz venture
#

I like the attitude 😄 Yeah, I appreciate that. Thank you 🙂

strong ledge
#

@brave reef Understood, was under the impression that it would already make that connection if your account was setup with a gmail account.

tulip lake
#

Not sure what to do about this one

#

Happens everywhere

#

Seems like every image hosted on imgur

ornate crypt
#

does it happen on whole THM or just that room ?

tulip lake
#

Whole site looks like, but just for those imgur links

ornate crypt
#

try to re login and clear cookies

tulip lake
#

Still no

#

Changed my IP too using the good old VPN

#

Ahh, got it if I turn my VPN off

ornate crypt
#

do you know is might blocked in browser that pics not getting loaded

tulip lake
#

What?

ornate crypt
#

sometime browser might block pictures to be loaded.

tulip lake
#

Right, it's edge

ornate crypt
#

try other browser

tulip lake
#

Works again with my VPN

#

Tried chrome too

#

Works now though

#

¯_(ツ)_/¯

ornate crypt
#

great then heh

native mica
#

Yup, a lot of people experience issued with Imgur being blocked

cerulean vine
#

and then imgur is apparently working on purging all pictures not linked to imgur accounts... what a mess

serene badger
#

Probably the new theme fixes this but just in case
tocomplete & ResetUpload

serene badger
#

streak freeze doesn't seem to work in /upload - /hacktivities - /dashboard

#

not sure if this is intended

trim hazel
#

hmmm i cant seem to lauch the machine for room

#

earlier the countdown froze so i refreshed then the task bar disappeared and now i cant access the machine or even start one

serene badger
#

or relog

stuck geyser
#

did anyone completed the valley room

#

i have tried ftp bruteforce and ssh to

#

i haven't found any vulnerablity please some one help me im stuck here

lone grail
shadow orbit
#

Hello it’s normal that I have more access to the box end I happen more to ping the machine I launch I can even more to box the site do that load ca can not come from my connection I did tests on other site and no problem it is normal?

indigo sandal
#

new badges like 500+ day streak not rewarded

grim summit
hearty relic
#

Is it normal that all the images in the "What the Shell?"/"Vulnversity" rooms do not load?

delicate warren
hearty relic
patent garnetBOT
#

Gave +1 Rep to @delicate warren

native mica
#

I believe the issue with Imgur hosting is being addressed)

bright drift
#

guys in apache log file poisoing attack : box Archangel:

im uable to get the php code execute and get result. any one wants to help?

kindred oriole
#

here it says i'm top 1 but in the leaderboard doesn't show that

spiral flame
pure cape
#

Does a badge bug counts as site-bug? :#

native mica
#

sure

pure cape
#

Then there might be one with the Monthly Hacker badge

brave reef
pure cape
#

DMd, thanks for trying, if anyone else is avaliable, thanks 🙂

brave reef
#

I'd rather if you ask before DMing tbh

pure cape
#

I'm sure you can undestand, thanks 🙂

wild pagoda
#

Who I should contact to report a problem with the subscription form?

raw karmaBOT
wild pagoda
molten aurora
lusty walrus
#

For some reason my streak counter reset. Please take a look at this.

heady cosmos
#

Not sure if this is worth reporting but apparently Level 13 is the max rank, yet when you reach it, it still shows "Next Rank - Level13" with a progress bar.

karmic cave
#

It looks like JS bug. Resetting browser caches didn't help me

#

Going by this undefined got me to the Alfred

#

And now it's not reproduces

lament geyser
karmic cave
deep haven
#

Hello how can I contact the support of THM, I can't find a way

raw karmaBOT
deep haven
#

Thank you !

red prairie
#

Hello

#

my friend has a coupon with my sponsorship but it doesn't work

lusty walrus
#

Streak and event tracking is really broken. Per the screenshot, I completed 22 events in the last 5 minutes. I did 22 things yesterday ... like over 3 hours ago. I put my kids to sleep, just came back ... its 12:05 AM ... and I somehow did nothing yesterday and 22 events in the last 5 minutes. Been emailing every couple days with no response. Please help.

crystal mesa
#

I have an issue with tryhackme.com. Last Monday, I signed up and did an assigment until yesterday. I tried to log in but it keeps telling me my email/user or password isn't correct. I keep sending for reset and change new password; it keeps telling me the same time and keeps locking me out for 5 mins. When 5 mins over. I signed up, and it wouldn't let me know; it said it locked me out 5 mins often. I tried to contract but would need help finding the phone number or email address.

spiral forge
#

Hi all, are issues with editing my user Profile in scope for this channel? Specifically I can’t disable 2FA in an attempt to set it up with a new Authenticator app

cerulean vine
patent garnetBOT
#

Gave +1 Rep to @cerulean vine

cerulean vine
#

no problem.. hope you can get it working

shadow gate
#

none of these 2 buttons are working, I wanted to check 2FA, now I can't remove it from my account

brave reef
kindred oriole
#

200 remaining - number not changing after input

tacit stream
#

THe learning Scheduler is not working. The path I'm doing should take 64 hours total but even if I say I'll do 168 hours this week it says I'll complete this course by sept 3

tacit stream
#

@brave reef

#

Here is it in the jr pen tester container

burnt pond
#

I need help

covert echo
brave reef
covert echo
#

But why, for inconvenience?

brave reef
# covert echo But why, for inconvenience?

We found that the page was not used that often by users and wanted to push deploying machines from rooms to avoid confusion on whether you should use the task machine or attack machine:)

hearty dust
#

Actually, I have a problem, I already complete in the SOC Level 1 path the MITRE section, but in the progress show me it´s on 97%
My username is jero713123

inland rivet
#

Gonna 2nd report on that MITRE section, showing only 97% on the Paths, but shows 100% in the actual Room

snow canyon
#

Yeah, I don't think it's an issue with anyone's account but going to be like the last time we saw this where there is a change being made to the MITRE room that hasn't been pushed entirely or something. I've got the same issue with MITRE room. I saw a similar issue with one of my AD rooms where they added a new question.

hearty dust
#

Who can help to us?

inland rivet
#

don't really need help, it'll be solved on it's own in time probably

#

worst case, if that is the case, we may just need to go back to it later, and finish up that last little bit

little wing
#

Came for MITRE issue as well.

brave reef
little wing
little wing
fading bear
#

Exact same issue with MITRE room for me.

night dune
#

Same issue fo me

knotty ocean
#

Good Morning, i have the same issue with the Mitre room, i have completed the whole SOC1, however mitre is showing at 99%, just did Mitre room again but nothing changed

weak wedge
#

Endless page loading in the Brainpan 1 room. Seems like /api/tasks/brainpan endpoint is broken

brave reef
#

Leave and rejoin the MITRE room, it should show as 100% completed.

If it doesn’t, please reset the room and re complete it

@knotty ocean @night dune @fading bear @little wing @inland rivet @hearty dust @snow canyon

hybrid gorge
brave reef
cinder zodiac
#

@hybrid gorge can you check now? it should show a 100% now.

hearty dust
#

Yes!! It’s already fixed!!! Thanks

#

You don’t need to reset the room

fading bear
#

Yes. Fixed for me too. Didn't have to do anything. THANKS!

inland rivet
#

Yup, just checked, and it is fixed

cerulean vine
#

not that shadow has seen

shadow gate
copper void
#

@grim summit Okay I'm verified and still having issues with the Bastion in the BurpSuite course. What should my next steps be?

grim summit
#

Send me a screenshot of your VPN output.

grim summit
#

Thanks James, I asked them to go there from room bugs.

white moss
#

"You have been locked out for 5 mins" , since 2 days. Can i log in to tryhackme please?? I paid

native mica
#

@brave reef

tardy sable
tribal carbon
#

greetings--i renewed my premium membership almost two weeks ago but it is showing me as having a free account (and refusing me access to rooms i was working on). i have confirmations from tryhackme and the bank that i paid. what should I do?

cerulean vine
#

email support... it might take up to a week to get a response though

#

!email

raw karmaBOT
cerulean vine
#

@tribal carbon

tribal carbon
patent garnetBOT
#

Gave +1 Rep to @cerulean vine

weak wedge
brave reef
weak wedge
brave reef
#

Can you try logging in on a different browser?

weak wedge
cerulean vine
#

same here

native mica
#

Fixed on my side

cerulean vine
#

it seems to never finish loading for shadow either

native mica
ornate crypt
tough plover
ornate crypt
tough plover
#

Oh wait, I misread what the arrow is pointing at

#

Sorry about that

ornate crypt
#

np

tough plover
#

Maybe it’s that if they link to the archive a url change won’t break it?

#

if pentestmonkey changes the url the room won’t break, I mean.

brave reef
tough plover
#

I feel this is intended and it’s a ‘the room author used web.archive.org and not pentestmonkey.net for roughly the same reason Wikipedia will have cites to archive and a date retrieved’, but I’d already misread the image so what do I know? 🙂

brave reef
#

I can check, I just can’t view the room creator until I’m at my Pc

umbral cloud
#

Why did I get the 500 day streak badge without even doing it?

cerulean vine
#

oh that is definitely a site bug

umbral cloud
cerulean vine
#

@brave reef sooo this above bug??? seems kinda weird

ornate crypt
vale vine
#

Yeah bug it still active. As much as I wish I've had 500 days non stop I doubt I've been doing it in my sleep LOL

wet juniper
cerulean vine
cerulean vine
wet juniper
#

Hey everyone, the issue with the Brainpan room should be fixed. Could those who were affected please confirm? @cerulean vine

cerulean vine
#

confirmed working for shadow

violet salmon
#

Hi, I am trying to access machine in splunk201 room(uncident handling with splunk) using attackbox and getting 502 badgateway error. Is there a fix?

charred nimbus
#

Sometimes the chat icon in the lower right corner pops over to the left side and there are other bugs it you click it too.

lament roost
#

Hi

#

How is everyone

#

Did anyone try the new room? Snapped "Phish"-ing Line

grim summit
lament roost
granite widget
charred nimbus
#

When editing rooms: When you click on a task and make no changes, you're still informed there are unsaved changes when you switch to another task. This just seem to happen to some tasks. Switching to another task also does not remove the entered data. When clicking ok on the warning you can then switch tabs without saving.

Also you sometimes need to exit the editing mode completely to update the task names.

#

Also categories at attack.mitre.org is not found in the category topic or id setting, but I think I already said that.

drifting bobcat
#

hi

glacial quiver
#

I am having trouble accessing pathways. No matter which pathway I click on it sends me to Jr Pentester. I've tried clearing cache, using an incognito window, and logging in using three different browsers. Nothing has worked.

drifting lichen
#

I created some custom paths in our management dashboard for our different classes, when ever I click the join link it takes me to the same path (i.e. click the CYB 331 path and it takes me to the CYB 453 path). I tried different browser, clearing cache and incognito. Same issue as @glacial quiver

cerulean vine
cerulean vine
opaque crystal
#

hey is it possible there is a bug related to two different time values regarding the question count? I'm not sure, but it feels like:

  • there is a void between 00:00 and 01:00 am or 02:00 am (my timezone UTC+2)
  • I lost a streak freeze earlier this week, after answering questions inbetween that timeframe
  • have also the feeling that the points counter didn't raise during that time. (but not sure)
vestal saffron
# opaque crystal hey is it possible there is a bug related to two different time values regarding...

Are you sure that when you signed up for an account you weren't on a VPN possibly in another timezone? I had a similar issue because of that like last year.

At the time I used http://tryhackme.com/api/user/update-timezone and it worked to adjust my time zone just make sure you arent on a VPN or incognito

opaque crystal
#

and both vpns would conflict.

#

so I'm not 100% sure about the Level Points bug, but I'm pretty sure about that streak freeze accident. was about to go to bed and thought, "cool, lets just finish some more questions, I don't have that much time tmrw." came back two days later and lost a streak freeze

#

also activity table shows two days without events. that would normally mean that I lose my streak completely. even with 1 freeze.

#

but I have streak count of 14

#

I just noticed there are actually 3 days with 0 events

vestal saffron
opaque crystal
#

Germany flag matches UTC+2, thats where I'm in

#

maybe there is a void bc of daylight saving time date changing? one part is running off with +-1hour?

vestal saffron
opaque crystal
#

so just did something again. (2023-07-19 0:55 am ) points went up, streak went up, but 0 events counted on 2023-07-19

#

same results after answering question in type "walkthrough" room at 01:05 am

#

will try again in an hour

#

ah yes found it

#

the events of today (07-19) are getting added to the event count of yesterday (07-18).

#

prbably until 2am

vestal saffron
#

Ya so its just a discrepancy with the time zone so until they find why its doing that your midnight for change over is at 2am instead of midnight

opaque crystal
#

so basically the server just dont gives a fuck where the user is located.^^ it's running in UTC+0

#

mean little bug ^^ almost killed my streak

vestal saffron
#

Could try and submit a support ticket and see what staff says. I know mine is accurate it resets at midnight for me on the dot

opaque crystal
#

and your timezone is not UTC 0 I guess?

vestal saffron
#

No my timezone is GMT-5

ornate crypt
#

might that zone is for thm server. not for user location

opaque crystal
#

are devs or admins in here? where can I submit support ticket?

ornate crypt
#

!email

raw karmaBOT
vestal saffron
#

They do check here from what I have seen but an offical report would be better so its not missed

ornate crypt
#

you can ask for strikes back if you lost them

opaque crystal
#

okay. will do that later this week.

opaque crystal
ornate crypt
#

ill ping one to read this
@lament geyser if you can read up due might timezone bug and points and give some words of wisdom
starting here
#site-bugs message

opaque crystal
ornate crypt
#

just make sure that you ask under 7 days. that's the expire date kinda.

patent garnetBOT
#

Gave +1 Rep to @ornate crypt

ornate crypt
#

np

#

when tim read it will give feedback or so

opaque crystal
#

yep 👍 off to bed now, but I'll keep an eye in here tmrw

grim summit
opaque crystal
grim summit
#

Room search shows multiple empty pages after you search for something, go to a page, then cange the search term

#

In this case I tried Windows Local then searched through some pages, and changed it to just local

jaunty abyss
#

getting 9 hr spend , when I literally spend 0 hr for this week

#

btw , I was on a break

lament geyser
patent garnetBOT
#

Gave +1 Rep to @jaunty abyss

jaunty abyss
opaque crystal
#

also having issues with the minute counter I think. shows 3 hours for me, but didn't rise since 2-3days.

humble kraken
lone grail
lone pagoda
#

Hello i think there is a bug in SQL Injection path/room, on Blind SQLi - Time Based (level four - Time Based Blind SQLi), the last payload provides "
referrer=admin123' UNION SELECT SLEEP(5),2 where database() like 'u%';--" doesnt work, there is no database starting with "u" maybe it's an error and it's for a table ?

native mica
#

That's just an example given, you need to figure it out your self with the practical they give you