#site-support
1 messages ยท Page 223 of 1
It shouldn't mess things up unless you access update-timezone with it enabled
kk, got it. Thanks James!
Is there any way to manually check which time zone I'm in? I went to the update-timezone URL, but it just redirected me. I want to make sure that I'm good....
No news is good news
IDK exactly how it works, but it should have set it
haha, k, i'll take it, lol
Btw, I just noticed that I should actually have a 5-day streak at this point, but it's only showing a 2-day streak....
(My activity on my public profile shows 5 days in a row.)
You'll want to email support for that one. I've spoken to the support rep behind the scenes and unfortunately I don't think they can see if it's East Coast time or west coast or whatever
Where can I find the support email address?
Got it, thanks James.
Hello! I'm just wondering if there is a way to see which machines I have open as I have reached my maximum of 3 active machines at one given time. Cheers!
Thank you
Yeah, Enterprise defo needs a boost on its resource, just reminding bc i know a lot of people are stuck on the RDP part.
hello i need some help with the ssh it dont want to connect
can someon help me
i have screanshoot but i cant send it here
<@&568449888682246145>
-warn @naive dust Please do not needlessly ping the admins
โ Warned edd#1416
Please be patient and troubleshoot as you can
You'll need to verify with the bot to send images here, see the link below
!docs verify
Additionally, we can start a socks5 proxy server out of this session. Background our current meterpreter session and run the command search server/socks5. What is the full path to the socks5 auxiliary module?
Anyone who have completed the Room may tell me the question
I cant freaking find it.
Metaxploit Room
this is from the Blaster room. Its suppose to show the history of the user, that i hacked, but its not showing up. I googled the CVE that was suppose to show. but am i doing something wrong or is it the room?
I found it
That's not really a tech support question for next time
oh sry
my machines dont want to terminate when i get the ip i ping it in cmd nothing I put it in search bar and nothing idk
and the ssh dont work ๐ฆ
Connect to the VPN
But along the top in the room, near the title, there's a "Split screen" or something button
Click that
@deep trellis I don't know if it's intended, but in-browser access for rooms (not the attackbox) doesn't seem to show up automatically
My new room is about to release soon, but there's something I would like to update, can I DM someone from the staff/moderation regarding that?
The one ready for the 26th?
Yes
I tested it, you can dm me
Hi guys, i cannot get my certification in the path Complete Beginner, i have 100% and 8/8 badges and all completed but when i try download just say:
Fetching certificate, please wait.
Fetching certificate, please wait. and later You have not earned this certificate yet.
What i can do?
do i need to connect to the vpn the room sosent want to deply/terminate idk why
I don't know what you mean
You need to connect to the VPN if you want to SSH in from your own machine
thanks i will try later
Im doing the Steel Mountain room right now, I haven't used metasploit much but the server keeps losing connection and my meterpreter session keeps dying. Its really annoying as I cant actually get the the PrivEsc step before the connection dies. Has anyone else experienced this?
@verbal turtle verify your profile and then screenshot and send the message to me
@verbal turtle screenshot the issue
Like when does it say it dies and what you was doing?
The issue is the connection keeps dying, i have a constant ping on the box and it stops responding about every 5 minutes
I just rebooted it to see if that helps
I wouldn't recommend constantly pinging a box. There's no real need for it.
Sometimes exploits are unstable. It happens.
Best thing to do is often restart the box and try again
Its not the exploit its self, its the actual box that loses connection, when it happens the web server is down and pings dont return
I just rebooted it so we will see if that helps
Yeah after a reboot it still seems to lose its connection about every 5 minutes
Screenshot
Screenshot
Screenshot
Yeah that's not unusual. Just because it won't respond to a ping doesn't mean it's offline
None of the webhosts are up during this time either
Is it a windows or a Linux machine?
Run this
Also, there's http://10.10.10.10
You should be able to access that if you're connected to the VPN
Ah yeah there's also 10.10.10.10 to check
I can ping 10.10.10.10 also the script is jsut plain wrong my machine has OpenVPN https://i.imgur.com/uYBi8s9.png
As i am currently connected to the VPN
10.10.10.10 never goes down for me, its just the box its self.
Just to confirm that it is installed
and this is what meterpeter keeps doing to me https://i.imgur.com/cAT4ojD.png
the script is jsut plain wrong my machine has OpenVPN You're not running a debian/apt based system
So it can't detect it
Yes, does the script have a way to bypass the check?
yeah it's not made for Arch
Eitherway I dont think my VPN conenction is the issue
The VPN dropping out every few minutes definitely sounds like a VPN issue to me...
!multivpn
Make sure you have setup your VPN connection correctly https://tryhackme.com/room/openvpn
Type ps aux | grep openvpn into your terminal and press enter
If there's more than one line (that don't start with "grep" or sudo), do the following steps
Type sudo killall openvpn into your terminal and press enter
Start the VPN with sudo openvpn <path-to-config>
It dosnt
Try those.
you only have one instance of openvpn running?
Yes
Check please.
are you running from a VM?
No
With the instructions above.
I will
It's easy enough to lose an openvpn session, especially when backgrounded
Its not backgrounded, also with the steps above aux is not a command on my machine, and there is no aux package
doesn't hurt to check and it does break windows boxes
ps aux is to list processes from all users
looks like there's 2 sessions
one starts with sudo one starts with grep
If there's more than one line (that don't start with "grep" or sudo), do the following steps
One is a sudo process, one is an openvpn process
realy rdp ?
I rebooted again, connection seems stable enough now
probably gremlins then
Who knows, thanks for the help all
what ?
Does anyone know if the US West VPN Server is down? I haven't been able to connect since yesterday
@bronze vale yeah you can DM but Iโm busy now can talk later
Mhm no problem
Why Tryhackme is so buggy when playing from the browser? Grrrrr!
Someone with same bad experience or it's just me? :/
could you be mote verbose about the issues that you're having?
Most of the time the shell, burp or browser inside the Lab stop responding.
Sometimes just changing between tags get fixed other times i need to restart the browser. I'm using Chrome
I definitly changed to VPN.
could not connect to west VIP either, regular east vpn works.
Hi all, the sharing function does not work for Linkedin.
hello
If I try to connect to MySQL DB in the Linux strength training room I get the error that Host is not allowed to connect to this MySQL server
How do I fix it?
Error 1130
The best way to ask this is in #room-help
hey there, my vpn config stopped working, so I went to the access page to choose a different Server, downloaded the config, wich also didn t work, changed back and pressed regenerate, now I can t download my new config file, as it gives me a lovley darth vader 404, thanks for any help in advance ๐
Same here !
for some reason i can't access the machine via Openvpn. I was on last night with no problems. I also just updated it and i didn't change anything. Im actually continuing the same room.
Hello, I have the same issue as some days ago, when I try to connect to the attack box, it shows me this:
Machine IP:10.10.229.163
i thought it was only me who had problems with openvpn haha
Lol, you have the same?
yes, tried to troubleshoot and i tried to download new config file
it lead me to an error page
I'm on the browser based machine
browser works fine
but not when i try to connect through my kali machine
must be some internal issue
Click regenerate. Wait a whole minute. Redownload.
ok i will try thank you ninja
No luck
Yes
Ok. Wait two minutes. Or try a different VPN server.
I'm unable to verify with the bot, keeps saying I don't share a server or am not in their friends list. Should I rejoin the discord??
Thank you ๐
Tried both of those
Ok then I can't help you any further
2 mins method works
Didn't for me
thank you ninja ๐
Can I open up a support ticket somewhere or should I just go ahead and cancel my VIP membership?
yeah, i have no clue. I still can do scans, smb of the machines IP so thats good.. i guess
scratch that... now I am connected. so weird.
try use different server
I did that. I went from EU-VIP-1 to EU-VIP-2
i changed to eu regular 2. i'm on vip sub too
Is there someone who could help me pls?
How do I check the code I purchased? thank you
You can email support.
Probably some maintenance? I'm not able to connect too even if my terminal says connection completed
!docs verify
Do that, then you can send images explaining what you mean.
yeah same and if i try to change server and wait for 1-2 minutes or more and try to download i get 404 error
Exactly
But you said it said connection completed
So IDK why you're trying to download your config again
Yep, but the website says I'm not connected
That's the strange part
Ignore the access page
It's incredibly unreliable
You can check your connection using http://10.10.10.10
I'll go check when back on my pc, I'm sure it will work
yeah.. i was disconnected for almost an hour. then after a page refresh, i was connected.
so.. i say just give it some time.
EU-Regular 1 config file is not working and it is redirected to 404 page not found page. EU-Regular 2 is successfully downloaded but it's not working while connecting the vpn. Please solve my issue as far as possible.
do we have to connect to open vpn to use wreath or wreath vpn will be fine
In Networks tab un need to download the wreath vpn config file
i set it up on my terminal
The wreath VPN is an openvpn config.
Same as the THM VPN is.
If you want to access wreath you have to use the wreath VPN
thanks
I'm haing issues trying to connect to the severs through my personal VM
I have re-downloaded the config file and its still saying Access Machines
Screenshot
Yeah the site doesn't detect it there.
Yeah
Don't use the OS VPN manager
it adds bad routes
Use the command line.
What's the solution for this man?
so, my openvpn connection broke somehow, and when i try to download the config file again (linux) i just get a 404 error... any suggestions?
I didn the thm vpn troubleshooting script it says i'm connected
but I got this when I have the vpn on
Yeah, don't use the VPN manager that's built into Ubuntu. Was that unclear?
A little bit, I have been using the VPN manager since January and never had any problems
anyone hacking a problem with videos not playing on their linux vms?
I can't even get video files downloaded from ctf b oxes to play
Is this your own VM? @leaden bronze
Hello, am new here, sorry if this is not the right place. i have a premium account. i have my pc which is connected to THM with OpenVPN. But I Am now with a second pc, and everytime i try to start a machine for a room, it starts "THM AttackBox" and not the right machine for the room. can someone help me plz ?
Don't click the Start Attackbox button, click the Start Machine button in the tasks
That's what i am clicking, i don't get it
Screenshot
@bronze vale Its the kali distro on vm box
Show us what you mean please
it barely started happening like a week or 2 ago
Ask in #general or #infosec-general please ๐
i haven't downloaded anything to make it stop working
oh ok i thought since its tech support i should ask here. but i guess tech support only towards tryhackme
what i cannot understand that why the ip 10.10.10.10 give me the flag and the website tell me im disconnected.. and some room doesn't work properly
thanks for the information
http://10.10.10.10 is one of the most reliable tests of VPN connectivity
there is ping but i cant connect with rdp
@eager fulcrum oh i think i didn't understood it right, so i have to open an "attackbox machine" on the browser, and then access to my room machine is that it ?
You don't have to
You need a machine to attack from and a machine to attack
The attackbox is the machine to attack from
The target is what you deploy in the room with the Start machine button
What room?
Enterprise
IDK then
Oh ok thank you, i think i got it ! ๐
Get a 404 error downloading the OpenVPN certificate for EU-VIP-1 and EU-VIP-2. But downloading EU-Regular-1/2 and US-West-VIP-1 is no problem. Regenerating and waiting several minutes makes no difference.
@neat hill same here
Same for me ๐ฆ
quick question, i just finished the beginner path but the certificate shows my username instead of my real name, i just updated my profile, will the shown info on the certificate update by itself or do i need other help?
If your Full Name was not inserted before you generated the certificate, it will stay as your username. The site staff are aware, this may change in the future:p
ah ok, thanks for the quick reply ๐
Excuse me, I'm getting this error where I get the 404 Page whenever I try to download my VPN configuration
If you are receiving a 404 error after attempting to download the OpenVPN Configuration file please try these steps:
โข Press regenerate, wait 2 minutes and then try downloading again
โข Change VPN server and try downloading again
โข Log out of your account and log back in.
Is this EU by any chance?
No, it's US
Hmm
I tried both East and West
I'm aware of EU having problems, reported that to Ashu.
Ok, please ping me when the problem is resolve. Thanks for the help too.
I'll just use the browser machine in the meantime
I get my flag there, so I guess it's ok. I did not think about checking this. Thank you.
As long as it also shows your IP
EU is also showing the same thing for me
Any ideas on the fixing the openvpn not able to generate a config file/even get me to the download page on thm?
Mhm, nothing I can do, sorry. You will have to be patient.
It just gives a 404 error.
Wait for their response and be patient as Jabba said
Sorry, I lost any previous responses in the series of messages since last time. Also, wasn't sure that was for me. Thanks.
trying to download regenerated config file and im getting a 404 lost in the matrix page
right i see that is a running issue
us-west-regular as well
Yes
Im trying to ssh into the linux fundamentals 2 machine using my macos terminal, but it returns "connection reset by peer"
I looked up "MTU fix" in this channel and ran the following code:
"sudo ifconfig tap0 mtu 1200", which returned "interface tap0 does not exist"
Help?
Should be tun0?
tried that, it prompted me for my password, and then returned: ifconfig: interface tun0 does not exist
I can't really help with mac, sorry
any update on ovpn file regenaration? I cant get access..
working for me now on us west
Working
When do warns expire
They do not.
I suspected as such.
evening all
is there a way to remove friends from friend list?
on THM site i mean
If you hover over there name there will be a x next to it
click that and they'll be removed
hmmm
that the thing, its not ๐ it apears on the other side :: of the list
can u see the X :))))
and by removing from name the mouse pointer it dissapears ๐
i thought there is another way ๐
Hello, I have a small problem ^^
https://s12.directupload.net/images/210323/qjzvsbgh.png
Help pls? ๐
what's the problem?
there are currently un-released rooms that are added to the certificate but not available yet
need to wait a bit for them to become available to 'fully' complete it
This happened to other 2 or 4 certs too, is it for the same reason?
And how to check if it's released or not
quick question, how would i get a thm api key
go to profile, then go to options you will find it
the discord token?
yes
can i use that for the api endpoints?
it doesnt seem to be working
bluemoon@bluemoon-MBP:~$ curl -H "THM-API-KEY: <redacted>" https://tryhackme.com/external/api/rooms
{"message":"API Key is invalid, expired or disabled."}%
I don't think you could, this is for discord
well, i was looking for the api key for the api. not discord. thx anyways!
sorry I am not sure where it is
I'm currently have subscription (expired 26 March,2021) and bought a new voucher (2 months). I got the code but could not find a place to redeem that new voucher in my Dashboard. Can you pls help?
In case I'm unable to add new voucher before expired date, will my progress lost?
my understanding (which could be incorrect, but I don't believe so) is that you cannot use a voucher with an active subscription, so you'll need to let that lapse then use the voucher. You wouldn't lose any progress in the process, though - that will still be there when you re-up
reply tag because I just noticed you asked this 3 hours ago
Hello,
Can i change my email from my profile without losing my progress?
Hello all, and good morning / evening / afternoon
I have a problem trying to connect to openvpn, using config file
what type of problem?
can you maybe send a screenshot of the error message?
ERROR: Cannot ioctl TUNSETIFF tun: Operation not permitted (errno=1)
Yes
which operating system do you use when trying to connect to openvpn?
Kali
Can i post here the screen shoot?
i think so
I don't think can add pictures
i send also and emai to help@tryhackme.com
Basically that is the error message
Cannot ioctl TUNSETIFF tun
Try running the command with sudo
As far as I'm aware the /external API endpoints are part of the education API. See these docs for more info; https://docs.tryhackme.com/docs/api-docs/introduction
API Use Case
Yeah you don't need a key for the public API. I think cloudflare might get in the way though.
ok thank you very much, first time here so ... ๐
Could you provide more detail ?
In task two I m giving right answer still it is showing it is wrong
Screenshot ?
Nothing to do with the box, that's the room
What question?
Task 2 idk how many question are in t2
wat
Yes
In task3 the first answer is "w" but it isn't accepting it
I tried to copy from walkthrough also! But it is not working at all
No, it is not. Because you have forgotten the key that comes before commands.
Dammm
This belongs in #room-help. This is not a bug with the room, this is just you not getting correct answers.
I m sorry! I just got it
Hello everyone! I don't really know if this issue belongs in this exact room as I'm just getting started, but in the "Learn the Linux Fundamentals Part 2" room I can't ssh into the machine
Why not? What happens?
ssh: connect to host 10.10.232.74 port 22: Operation timed out
The machine is still up and running
I also can't ping it
Connect to the VPN
@zealous yoke would you object to putting this into the instructions for Linux2?
Linux2 (along with the rest) are being very shortly replaced (:
Sad
I'll put a note in there temporarily however -- see if I can clarify it a bit better
It's just it's usually the first room people do that needs the VPN, so people don't know about it
Aye yes -- the first room is completely in-browser that I'm hoping to get finished today
Room has been re-designed mostly for that reason
Amongst how now that it's split up it doesn't flow too well
Can I DM you @eager fulcrum?
Yea
Sweet
Just wanted to confirm it works on VPN, thanks again ๐
Hello. I just joined the Wreath room in order to learn more about pivoting and the whole thing. However, on the Access page, upon clicking the download my config file... I get presented with a 404 error... Kindly assist me?
Click regenerate, wait up to 2 minutes, redownload
on it.
Still not working.
If you drop into #wreath-network you'll probably see when it gets fixed
It's being looked into
RIP
Someone Can help why when I log into my KaliLinux my screen crash?
I have a dualBoot on my MackBookPro 2015 , I really need ur help I donโt know how to fix it ๐ฆ
Had the same problem with ssh as I'd rather use a terminal than puddy
Thanks for the heads up about the vpn
I need help, when i want POST method, it doesnยดt work in command prompt (windows),
It writes:
curl is not recognized as an internal or external command, operable program or batch file
You're on windows
yes
yeah. So find the windows way of making a POST request.
This channel is for directly tryhackme related tech support like site and VPN issues
If it's for a room, please use the room help channels
Otherwise, please use #infosec-general
Everything OK?
So can i erase friends from a fiendlist?
๐
Pressing x does not help as x is way off ๐
Any other way?
Is there any way to stop seeing ads in my phone
Looks like the KOTH king service isn't working on KOTH. eg https://tryhackme.com/games/koth/join/d36be363d47030bd8eb6abda
Hello there THM Mod's, I have an issue (maybe a very small bug) with materials (uploads) in order to create rooms, would it be possible to get a bit of help ?
Just to make it clear, the THM mods are discord moderators. They're not site staff. You can ask your question and we might be able to help because many of us also create rooms, but we're still not site staff.
there is not a vacation / holiday mode to be away and keep the streaks?
Nope, but you can email support and they can restore/set streaks
Ty for explanations, in fact my "problem" is that as the room I'm creating is my very first CTF. And so to test/see how things worked, I created multiple rooms and uploaded
You created multiple virtual machines, or multiple rooms? Wording is important here.
some boxes, but deleted the rooms before deleting the VM's form my material page, and now I can't delete them at all, because I get the error message :
Uh-oh! Your material is still attached to a task and can't be deleted.
But I've deleted the rooms, so how can I delete the VM's from my materials...
This sounds like a bug - @deep trellis I think this one's for you
btw I also have the "Webbed" badge showing twice on my profil
maybe you could remove it
Again, mods are discord mods. Not site staff.
If you DM me a list of the VM titles, I'll detach them from tasks. Thanks for reporting.
What room? What VM? Are you definitely meant to SSH? Where'd you get the IP from? What are the first 2 octets of the IP?
MACHINE
Blue
Deploy & hack into a Windows machine, leveraging common misconfigurations issues.
10.10...
And i just copied the IP to enter the machine
You cannot SSH into every machine, you can't SSH into that machine
You also don't have a username or password, do you?
wdym I dont have username or password
For the box? You weren't given credentials
Please tell me you weren't typing your tryhackme credentials in...
Don't type in your THM creds anywhere other than the tryhackme website
Also, the instructions in the room describe what to do. They do not tell you to SSH.
Hey support, Maybe a question asked a few times already: I have just completed the "Complete Beginner path", then to realize that I didnยดt put my real name in the profile. This means that the certificate is with my username. Can anyone help getting that corrected ?
Nope, not at the moment
Can't you just go to Profile > General and change your full name there?
it doesn't apply retroactively
Gotchu
so, i have been having issues with openvpn in linux, and cannot download a new config file, it gives a 404 error, and it has been >24 hours, i know the only solution is to wait, but is there any idea how long it takes toe regenerate or whatever needs to happen/anything that can be done to speed up the process?
Hello ! my kali machine in the browser has a resolution issues, it always change to this, does anybody have a solution plz ?
Refresh?
it keep doing that, in chrome and firefox.
i even tried it on another pc
same thing
On Blue Room it says that flags are wrong but i'm 100% sure that I found them correct as I search em on YT and other guys found the same flags
Last task
The flags should be correct. The ones I found on the box were the right ones. Maybe relaunch the box and look again?
DM me the flags that you got
And a screenshot of exactly how you're entering them
because you need to include the flag{}
Hey ๐ I can't seem to figure out how to apply for a student discount for a premium subscription. Could someone give me a hint?
Sorry, i will put it there
!docs student
Thank you!
Hi all, I am having a really hard time vpn to thm. I'm getting these errors:021-03-23 19:11:13 TLS Error: TLS handshake failed
2021-03-23 19:11:13 SIGUSR1[soft,tls-error] received, process restarting
2021-03-23 19:11:13 Restart pause, 5 second(s)
2021-03-23 19:11:18 Outgoing Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
2021-03-23 19:11:18 Incoming Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
2021-03-23 19:11:18 TCP/UDP: Preserving recently used remote address: [AF_INET]52.4.198.155:1194
2021-03-23 19:11:18 Socket Buffers: R=[212992->212992] S=[212992->212992]
2021-03-23 19:11:18 UDP link local: (not bound)
2021-03-23 19:11:18 UDP link remote: [AF_INET]52.4.198.155:1194
2021-03-23 19:12:18 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
2021-03-23 19:12:18 TLS Error: TLS handshake failed
2021-03-23 19:12:18 SIGUSR1[soft,tls-error] received, process restarting
2021-03-23 19:12:18 Restart pause, 5 second(s)
^C2021-03-23 19:12:18 SIGINT[hard,init_instance] received, process exiting
Can you guys help?
Thanks!
Are you in a country that blocks VPNs like Egypt or China?
No, I'm here in the US
Ok. Make sure your system time is correct. Like down to the second.
Tried opening UDP on my firewall and nothing
You don't need to open anything on your firewall.
The VM should have the same time as the host, so both
You're connecting from the VM, right?
TOR or another VPN or anything else involved?
Ok. If your system time is correct then try another server from the dropdown. You'll need to download your config again if you change region.
I can vpn into HacktheBox by changing the upd to tcp and port 1337 to 443 and that works for htb.
*udp
I'm not having any luck with thm
THm doesn't support nonstandard ports or TCP
This sounds like you're on a restrictive network like a school or a business?
No, this is home network, but I am going to touch base with the ISP and get some details
Thanks NinjaJc01, will make a call here and find out if ISP is filtering out udp traffic to client or at the gateway ....
does your full name or your username appear on the certificate for a learning path?
Whatever is set on your profile as Ninja has said @naive dust note that names on certificate can't be changed atm
I.e. V
how do you get certificates?
Hello who can I msg with a problem with my streaks
Email me: support@tryhackme.com
Cool thanks
@bronze vale can I dm you regarding invoices it's bit urgent
You can DM me but Iโm in class atm
Mail send but still nothing is done yet
I'm in class at the moment ๐
Ok thanks we be waiting
silly question but how can I put a gif file as avatar
You cannot. It was removed, if you had a GIF profile picture before the update, you will keep it until you change it.
Oh...
Thanks
One more
To take the student discount, should my account be created with my student email or I can change it to it?
You can change your email, if it is not recognised as a student discount, email support: support@tryhackme.com
Can't reach http://java.uploadvulns.thm/ on task 7 Bypassing Client-Side Filtering under the room https://tryhackme.com/room/uploadvulns
Okay, and should I cancel my current subscription and start a new one, or I will get discount automatically?
Hi all, I have finished the pentest+ learn path but can't download the certificate, I get a access denied with an XML error
โก Guys?
You get it by completing one of the learning paths
task 9 linux fundamentals, what i do bad?
#room-help is the place to be not tech support ๐ also ./noot.txt will try to execute it, it isnt an script or executable file so that wont work. What is the goal? If it is to read whatever is inside the file you can try to put cat in front of it if you would like to edit it you can try nano or vi
Hello,
Can i change my email from my profile without losing my progress?
Yes.
@bronze vale am still waiting no reply yet
Cool
If we subscribe at the higher rate (waiting for my discount to kick in. Email sent over 24 hours ago) do we get credited in any way?
it has been greater than 72 hours and when i try to get the openvpn config file i still get this.. any suggestions?
Change server from the dropdown and try again
browser independent, computer independent... i;d really hate to have to start all over again, but i;m thinking that;s going to be my only option at this point
good resource to understand metaslpoit?
there is no dropdown, i get taken to this page immediately
this is the tech support channel, for tryhackme related tech support
When you click download, or?
yes
Go to /access
in order of what i can access
Select a server from the dropdown there.
i have no idea why that was broken...
Also if you could mention what server you're having trouble with that'd be neat
thanks a million!
It's a platform bug really
I have a student getting this error trying to connect to the attackbox through a school issued google chromebook...
Connection Error: The remote desktop server is currently unreachable.
Had similar problems at the beginning of the school year attempting to connect to a cyber range and district IT had to add a proxy script to make it work. Is that most likely the issue here?
Hi hi hi @atomic vine could you press the "i" icon at the bottom of the screen and share the "Private IP" please? I can look at the state of it that way:
If I hit rune time error ( on a webserver ) and all write ups i have seen says there should be a flag there what can I then do?
#room-help if it's a tryhackme room
I'll have to get back on that one... it's a remote learner that just sent me a screenshot.
Ah no worries -- I think it might be better if they/you ping me an email? Saves things getting buried/lost in here (esp as I'm not super active in the discord)
cmnatic@tryhackme.com and we can look into this further (:
Sorry for the ping but did you remove the token?
Done
Nice thx
You need to email support@tryhackme.com
Follow the template there
Oh, ok man, thanks
cert on that is currently not available unfortunately
I'm sure it'll be available soonTM - in the mean time you can ponder the wonders of a certificate that declares you a complete beginner ๐
XD principles what matters not the certificate
thats the spirit!
:")
As someone working on that same path, I want to graduate from complete beginner to dangerous noob!
Is there a reason the "Use AttackBox" doesn't work but the "Use Kali Linux" box does?
Umm! Can anyone tell me why I m getting server not found??
All the websites are working well but on Tryhackme.com it is showing server not found
I dont have that problem ;p
Nice! But I asking why I m having this problem
It is working fine in incognito and other browser! Like chrome
But firefox is having this issue
maybe your cache ?
Umm! Lemme do thay
how to extract binary files
I guess you want to read data in it so you can use radare2 but if it's not your question I will need some more details
( radare2 is used for binary analysis so I think it matches what you're asking )
Hiho! Is there a problem with hackpark? I am connected, but i cant ping the vm - tried 2nd time
Steel Mountain works btw ๐
It's a Windows machine. Windows machines often don't respond to pings.
thx...lesson learned ๐
hola! I was trying to show my public badge, but cloudflare is giving me a 503
I have the same problem as @orchid oasis
Hi. I was recently trying to go for the THM Premium but got Payment failure from both CC as well as PayPal. What should I do now?
Bank said that the merchant didn't accepted the Payment ๐
PayPal is a Skidy issue, if you drop me an email, I can forward it to him -> support@tryhackme.com
Okk
Can we directly mail to support@tryhackme.com? I have already dropped an e-mail to hello@tryhackme.com but got no response yet.
I'm not working emails until later, sorry.
#wreath-network please
sorry
Could any give me a hand, just working though the network services 2, i have a virtual machine running kali open but when i try to mount to the vuln machine i get access denied. i have open vpn. Also i can mount in the attackbox on thm so i don't think its a problem with the machine
#room-help is probably more appropriate, and please accompany that with screenshots
thankyou, sorry
Hello! Can somebody help me?
I'm trying to complete a module "upload Vulnerabilities" I'm in the task #7 for some reason I could not open the target in my own computer through VPN. I tried trough the web kali machine and I got the same error. I'm wondering what's Goin on
Where is the option to set the timezone?
is that no longer on the site?
make sure you have the connection profile downloaded and running it in the directory that its installed on
that takes me back to the dashboard
the timezone isn't anywhere on that link you sent me
it brings me to the dashboard
redirects me
oh ok
silly question, but what is the easiest way to buy more premium time for a THM account. I found the voucher purchase, but is there an easier way to re-up an existing sub?
If i buy a subscription monthly it takes my money every month right? So if i only wanted 1 month i would need to cancel it after the first month and before the second payment which happens at the same day and hour as the first payment but in the next month right?
Yep, pretty much
you can cancel straight away, you wont lose your month
Are there any technical problems today? I working on a room and the machine seems to pop in and out of existence, vpn and internet connection is fine
Just checked and I think I might... Thank you!
so, i finally got my linux machine to connect to the VPN, but now my windows machine is unable to connect to either US mirror... any ideas?
You can't have them both connected at once
Hey I downloaded that script and it said that something else was wrong... how do I kill tun0 and just reconnect?
sudo killall openvpn
they are not
my linux machine is off at the moment, but still no connection
thats all i get on the windows side for logs
hello need help
Is there a way to get my streak reinstated? It is telling me I am back at day 1 and I have not missed a night of working on the rooms.
Hey, if you email support and follow the template in pins they can reset it back for you
i cant get this to work no matter how i put the directory i also copied the wordlist to my desktop but it still says error
Please don't ask the same question over multiple channels like that
What us up with the Cloud flare DDOS protection? I just got stuck in a 10 min loop trying to reload a tryhackme room.
Noob question (I think this belongs in tech support) if I use a pseudonym for my account name, can I have a real name put on the certificates I get?
Yes, if you set it under Real Name on your profile
Only on the certificates
I know itโs possible to get links to embed my profile in other things, is the same sort of thing true with the certificates? Like if someone wants a link to verify the certificate is real they can go to a THM link?
It needs to be set BEFORE you generate the certificate
yeah there's a way of doing that but I can't remember how RN
Or maybe there isn't
Does setting your experience level on the profile settings affect what you can see on THM? Or does it just help in recommending things?
IIRC recommendations, and access to KoTH.
Aaah cool
man check again it's case sensitive
it's -w for specifying wordlist,
it's ~/Desktop not ~/desktop
there's nothing like ~/desktop
@fathom egret
hey there! Iยดm trying to load a machine but I guess Firefox is blocking it as itยดs not https.
any hints?
well, I actually just tried ftp and kaput! doesnยดt work either (connection refused)
sorry! I had to ssh instead. Apologies! ๐ณ
#site-support
Hi, I have paid for the subscription, amount is deducted from my bank account, but my tryhackme account still says to subscribe. Anyone can help?
Try to contact support@tryhackme.com
I think he can help you the fastest with that!
I have contacted them here, how long it takes them to reply? Any idea?
Sorry, never contacted support myself.. But he is pretty fast!
Also it can be an issue at your bank before fully confirming the payment
Idk where u come from ?
Nah no issues form my side, amount has been deducted from my bank
Yeah that can be true, but some banks can take some time before processing to another country ๐
( depends on where u come from )
Oh yeah this can be the reason.
I should give it some time ( 30 minutes ? ) after that try to contact the support and be as complete as possible include payment details so he can help you out the fastest!
If i cancel my subscription right after i bought it i still get the month but I don't get charged in the next month right?
I believe so yes
Any mod here?
I have bought a subscription today. Now I have DM the bot !verify {token}.
But the bot is saying "Sorry this token is already used by someone."
@gusty lion DM me your token please:)
Please check your inbox. Thanks
@formal sand ^
Hi,
i don't understand how acces to the machine with OpenVPN.
It varies machine to machine.
You usually don't get given access to the target machine.
i ask this bc i'm stuck in a task (cf #room-help )
can you try restarting the attackbox
@eager fulcrum have you seen this error with a new user deploying the attack box
Nothing I can do about it
he should have some time but it doesn't look like it will load, not sure who would handle that
@zealous yoke Attackbox go brr again
Can an admin shoot me a message? It relates to THM team sizes. Thank you!
wot
Darth Vader knows all.
What is the team size limit and is there a way to increase it?
Team limit is 4 and I don't think there is
so i am trying to complete the owasp juice shop, and i cannot get burpsuite to connect to the machine, it either has a connection timeout or it refuses to connect and gets blocked by my antivirus (even when i turn protection off, damn you kaspersky! you are too good for your own good!)
if i set up another browser to interact, it wont work either
suggestions?
using windows and burpsuite community edition
Why canโt I upload pictures of my issue the button is grayed out
Nothing happened
You need to verify, follow the steps in the link
I'm in the Upload Vulnerabilities room, on the final task. I've done everything correctly but the reverse shell doesn't connect back for some reason.
did you modify the contents of the file to include file header bytes?
Yes. I changed the extension and magic numbers. I was looking at the walkthrough video now and noticed that the filters were commented out in BurpSuite. Is that really necessary?
don't add the file header bytes to the file. That was my mistake too
not sure what you mean about the filters. But sounds like this is better for #room-hints or #room-help
Hello, im trying to connect to my machine through open vpn but when i put the ip into my browser it says that it refused to connect
!docs verify
Can you share the SS?
wich ip are u putting
and not all are on port 80
can u ping 10.10.10.10
the ip of the machine
yes i can
then can u do nmap machineip -vv
that is why it wont connect in browser
just why???
to get to know the http port
Bz server might be running on other port maybe
too much information for that guy to grasp
i tried putting in that IP
chill people
vpn is working
Dont confuse him kid
Attack machine he meant
we know kid
@naive dust Hey, your Ovpn is perfectly connected, you have to enter the machine your'e attacking's ip on the address bar.
ok
Yeah its still not working. the vulnversity machine im trying to do's machine ip is 10.10.85.147
i put that in the web browser and it still says refused to connect
yes
if yes then maybe the machine doesnot have anything on that port
try doing a nmap scan
or rustscan whatever you prefer
yea port 80 isnt open
i got 21 445 139 22 3333 and 3128
the remote desktop works for the intro to linux
Nice!, now you know..
its always preferable to do a quick portscan/nmap scan before jumping in the web-browser because the web-server will not always be on the default port(just like this one)
i see, thanks for the help
Greetings, I would like to ask for my streak recovery due to travelling all day yesterday, who should I contact? ๐
guys can i use my own kali linux machine to do attacks on my rooms
yes by connecting through openvpn
yea I've connected my kali thru the vpn but I don't know what to do next
deploy a machine and try to ping the ip
if it is pinging then it works
then just do the room
ok thanks
Hi, I don't know why I face certain problems when using the TryHackMe. Some parts of the website doesn't seem to load correctly. I have noticed it quite often.
Not able to view the cookies in the question What's the "Get a cookie" flag?
in the web console its not visible
I have a problem in openvpn is connected but nmap note:if it is really up,but blocking our ping probes,try -pn
My attackbox in full screen mode, is working very slow. And itโs freezing often.
What should I do?
my account was created with my edu email but i dont receive a student discount?
!docs student
Hey. How can i hide 404 errors in feroxbuster?
Sorry ๐
urgent help needed
This channel is for directly tryhackmw related tech support.
@wary ivy It sounds like you're trying to get help with your essay for university and that sounds like cheating to me.
Hopefully this is the right spot, where do I go to stop the tryhackme announcements?
#bot-commands !help
um.. yes it's for my high school research essay but this isn't cheating as we are allowed to take help from external sources and i was just asking for guidance not for the entire research, and about the tryhackmw thing so is this group only for hacking related stuff (like it does include networking and security right)
This channel is for directly tryhackme related tech support.
Generally, when you're allowed external research that means actual sources, not strangers on the internet.
ill just email support cause my edu didnt get automatically detected
is it possible to connect twice to the vpn ? Once with a host machine and then with the guest machine as well? Or is everyone port forwarding/relaying from host to guest if they wanna open a listener?
You should be running the VPN directly in your kali (or whatever OS you're attacking from)
hmmm .. Well I am using both machine to attack. I guess port forwarding to the guest host it is then.
Well maybe look at your methodology and swap to just using the kali VM...
What speaks against using the mac host for the tooling were it works well? Especially since I am very used to the OS, keybinds, customisations etc.
Because you're having to do weird stuff with NAT and port forwarding
Kali is the standard OS for hacking. It's Pentesting With Kali, not Pentesting with MacOS.
๐ \

Anybody tried using a vps to connect to TryHackMe? having issues, but it seems to be because the network interface my vps is using is not the openvpn
So you connected to the VPN?
the network interface my vps is using is not the openvpn - It should use the VPN for specific routes if the VPN is running. How did you run the VPN? Did you then background it?
yes so when I lets say test if it is working I use "ping -I tun1" which is where the openvpn interface is
Why is it tun1?
I background it first but was not working, using tmux instead and leaving it open
This sounds like your routing table is horrifically broken
seems to be yeah
Make sure you have setup your VPN connection correctly https://tryhackme.com/room/openvpn
Type ps aux | grep openvpn into your terminal and press enter
If there's more than one line (that don't start with "grep" or sudo), do the following steps
Type sudo killall openvpn into your terminal and press enter
Start the VPN with sudo openvpn <path-to-config>
Seems that the vps I am using came already with an internal routing of '10.116.0.3/20' on eth1
mybad it is also in tun0, so both tun0 tun1
You should not have two adapters
but I tried 'ping -I tun0' and was not working so used tun1
That implies multivpn which is a problem
So please, go back and follow the steps the bot linked
Did not work, once I run 'sudo openvpn config.ovpn' I get it back on tun1. I tried killing opevpn both with 'sudo killall openvpn' and using the specific pid, but nothing
Do I have to delete tun0 manually?
Try a reboot first and foremost
Nice it worked, only have it in tun0. But still have the original issue of having to specified the interface for lets say 'ping -I tun0 <LAB IP>'
Fix ya routes then
Will do thanks
Got routes working, thanks again
I have a little issue with THM's search algorithm I want to state, which is not a big deal though. So it turns out that search function does not look for titles(names) of rooms. For example, if I type "Bl", it wont' show anything until I type "Blue". Now then, Blue room will appear.
Yeah it's horrifically broken compared to what it was before. Skidy's aware. A bunch of us have complained. If you could fill out the form in #feedback-and-ideas to complain then that'd be great.
i was trying to use the api to retrieve some user information can someone help me out
You won't be able to access the API at the moment because of cloudflare.
ah dammed theres no way to get around it?
Have a whitelisted IP.
Hello
Anyone have a issue with the installation of Virtualbox and openvpn on windows 10 pro with latest updates?
Ty
if you want help with an issue, please actually state your issue.
Hi! I requested a password recovery, but I didn't get any email.
im doing the wreath room, im connected to the openvpn config and all but this happened when i tried to start the attack box and when i hover above the error symbol it shows text that says vnc.tryhackme.techโs server IP address could not be found. idk what's wrong
sorry to ask how do I reset my room? made a mistake so I crashed the webpage.
And stopping and starting the server didnt help
Do you mean reset the box? Or your progress?
the box I crashed the wordpress by mistake by adding the exploit to the wrong file
going to try that again and thanks alot and sorry for bothering
Hi guys, I'm having a problem with Ra 1.1, can I speak in private to someone in order to avoid spoilers?
is this code legit? A member from this THM discord sent me earlier?
https://github.com/tryhackme/openvpn-troubleshooting
Yes.
Muirland made it
Tun1 and Tun0 works fine with me even when I have two OVPN working like for thm and htb
Ok. That's gonna be a nightmare routing wise, and that's not a common setup.
You shouldn't have more than one tun adapter in like 99% of cases.
@eager fulcrum uh? is this allowed
I'm dealing with it.
hi, can someone help?
Got another problem with Enterprise
Hi, any fedora users here? What do you use to run your VMs?
#infosec-general ask here.
hello
am i the only one having problem with some rooms machines keeps disconnecting!!!?
like the room (gotta catch them all)
Are you using OpenVPN?
yep
and i also checked if the problem is with my connection but i found that i can ping to google with no time outs
Screenshot your OpenVPN output log please
sorry !! how can i send an attachment in discord
here is the screen shot of the vpn logs
You have something called OpenVPN
Oooh, tun2
Whooops
Jabba
I mean multivpn
Tun2 bad
!multivpn
Make sure you have setup your VPN connection correctly https://tryhackme.com/room/openvpn
Type ps aux | grep openvpn into your terminal and press enter
If there's more than one line (that don't start with "grep" or sudo), do the following steps
Type sudo killall openvpn into your terminal and press enter
Start the VPN with sudo openvpn <path-to-config>
Go sleep โค๏ธ
Iโm ok I just need caffeine
do you mean i should use multi vpn?
My attackbox is too slow. It freezes often.
Any possible solution please.
No, thatโs the steps to troubleshoot multivpn
Multivpn is when you have multiple instances of OpenVPN running at the same time
It causes some issues and a main problem is your connection dropping
so you mean my problem is with my connection
you said to me bro?
That was to Keelwa ^
Mhm, the multiple instances are causing the connection issues to the network
ok in this case i will try rebooting and reconnecting to the open vpn again
The steps tell you how to deal with it
Hi, i just finished the BeginnerPath and wanted to download the certificate. After downloading, I realized that I had only entered my first name in the account settings. Is there a way to recreate the certificate with my full name?
Not at the moment
ohh thats bad ๐ฆ
thank you it worked after rebooting and running the open vpn with sudo
Can i change my country from profile?
I had set it wrong (can't remember why) and now I find it wrong.
No you can't
https://tryhackme.com/update-timezone but you can get THM to do it automatically with that link
It works! Thank you 
Not your brother
ok?
i uninstalled openvpn with sudo apt remove openvpn and when i reinstalled it the .ovpn file was not in my downloads directory
Uninstalling openvpn wouldn't have touched the ovpn file
how can i get a new .ovpn file?
Same way you got the old one, download it from the access page on THM
No. Config file.
i see
got it thanks
im connected through openvpn but i can not access any of the machines i start.
Can you access http://10.10.10.10 ?
i fixed it by reading the help page. i should have read the help page before coming here, sorry for wasting your time
anyone able to help with connecting to the EU vpn?
US/AU vpn works fine, apart from it's very slow
can screen record etc.
I remember a month or so back, people had the same issue as me
so I figured I'd give it some time, and wait to see if it sorts itself
but no luck a few weeks down the line
hi
guys i have a problem with my vpn
i can ping the machine and access the webpage
but i can't run tools on it like nmap,gobuster and nikto
i ran thm-troubleshhot script
and this was the output
[+] Stable internet connection
[+] OpenVPN is installed
[+] tun0 exists
[+] tun0 IP is in the correct range
[+] Only one instance of OpenVPN is running
[+] Confirming connectivity
[-] Something went wrong -- please ask for further assistance in the TryHackMe Discord server, subreddit, or forum
I have the same problem since this morning enigma. Same troubleshooting message, same issues with scanning and interacting with boxes.
I am also having the same problems - started today
Bummer
The vm is freezing very badly
Hey i have a Problem with a Course on TryHackMe it shows up as locked for me and that i should subscribe to premium but if i search every course by it self i can join it. Knows anybody whats wrong with it? (here is a screenshot of my problem https://imgur.com/a/o01E50Q)
What? What do you mean by "every course"?
You can't join the paths unless you're a subscriber
The paths container subscriber only rooms too
Yes take the Linux Fundamentals i can search that by its selfe and its shows up so i can do the frist 3 but here is it locked i have two friends they dont have premium and there is no problem they can see the free courses
No. Linux Fundamentals in TryHackMe is also a module. You CANNOT access all of the content in that path without subscribing.
Because there are rooms in the path that REQUIRE a subscription
But i should see the stuff that are not REQUIRE a subsciption, or not ?
Huh?
See where? What stuff?
Access to paths is a subscriber feature
You get like preview access to the first part of each path, or something, as a free user.
where is the 'set-cookie' option, I am not able to find even after parsing one after the other
Keep looking.
That response doesn't set a cookie, but there will be one that does.
This isn't a tech support issue. You're looking in the right place. Nothing is wrong from a technical standpoint. You just need to keep looking.
ok
Hey @eager fulcrum, I'm a friend of @copper cloud.
As you can see in his screenshot (https://imgur.com/a/o01E50Q) the Complete Beginner modules are locked for him but for me they are not and I'm not subscribed too (Attached screenshot). That's his problem right now
Skidy might be AB testing something ยฏ_(ใ)_/ยฏ
ooh ok, thank you
on production

