#site-support
1 messages Β· Page 127 of 1
Ah okay thanks .
Gave +1 Rep to @ember osprey (current: #1 - 6003)
Been away for 3 weeks and haven't launched any machine or VPN. DId things change for the Australia region in terms of machine and VPN access?
I don't think so
hii guys, according to the weekly league i earned 1658 points this week , but in monthly leaderboard , people with 1600 points are on top 20 rank. but it shows that my rank is 1,145 on monthly leaderboard. someone explain is there something wrong here?
.
Mac....using vmware....i also stop try to stop firewall but not woking
not I try all but not in one lab but all I think it is my vmware or some firewall issue
Anyone know where support is I have been trying to contact them for this whole week and no contact yet?
Have you dropped an email to THM Support - support@tryhackme.com?
Yeah I have - maybe they have a lot of emails π
When did you send your email? Also, have you sent follow ups?
I sent it earlier this week but i will send a follow up
They are probably busy preparing for this year's AOC, plus the recently refreshed the SOC L1 module so wait times might be ~5 days (and they don't work on weekends).
Don't.. wait for them to come back to you as doing so would push your email behind the queue
Thank you
inside VMWware, what is the OS for the VM where you run openvpn?
the MTU issue reported by THM troubleshooting script can be a pain to solve
I suggest the following steps:
- try to regenerate the VPN file, and if that fails cycle through different VPN servers:
- each time try to ping
10.10.10.10andnmap 10.10.10.10 - run THM troubleshooting script each time, and check what it says about the MTU
- if THM troubleshooting script has issue when it hits 1000, see if it helps by forcing it to 1200 with
sudo ip link set dev tun0 mtu 1200
thanks you
but i think i might find the problem
actually when I connect the open VPN file it add in IP route table 10.48.0.0/12 via 192.168.128.1 dev tun0
But whenever I open any lab and access the IP or spawn the machine they always give me IP like 10.49.x.x. So I think this was the issue when I just add the 10.0.0.0/12 via 192.168.128.1 dev tun0 in ip route table
instead of 10.48.x.x I just said 10.0.x.x. And it work perfectly now
actually i Only face problem when try to open ip in brower.....ping curl namp every cmd work fine
thanks for that feedback, very useful
from the format of the IP addresses, I guess your Server Region is set to Asia Pacific, right?
Gave +1 Rep to @rain sable (current: #3259 - 1)
not first it to eu...then yesterday I try to set to asia
As Asia Pacific is under Beta, I suggest you do troubleshooting away from that Server Region, i. e. with Europe or US-East
π thanks you
yeah but I face this problem below setting server to Asia i.e from the starting when I join thm form then I try to do machine Linux or cmd line base π
please clarify what issue you are left with while connecting to THM VPN with Server Region as Europe or US-East
one suggestion: let's pick up one room to test against
like unable to go to machine ip in browser...it load and load and after it say error....
which room at the moment?
owasp top 10 2021
can you try with the IP of my instance, i. e. 10.10.77.144 as per screenshot #1
screenshot #2 is what you should get
@rain sable
with same vpn file Asia?
stay away from Asia Pacific while troubleshooting
choose Europe for the moment, as my instance for the room is in Europe as per screenshot
like I set vpn region to europe Ireland..now which vpn server..
us east regualr 1 or any other
I suggest for your VPN Server anything EU, like EU-Regular-1, 2, 3 or 4
I am using EU-VIP-1 for the moment, but that requires a subscription
i am also subscriber user
let's use EU-VIP-1 as common ground then π
okey wait a little
okey ping now
you ip 10.10.77.144
ping also work.nmap and curl also
ya now brower also work
everything work
π₯³ π₯³ π₯³ π₯³ π₯³
may be beacuse of 10.49.x.x it not work...
10.10.x.x and 10.48.x.x like vpn config in ip route work.....
out of curiosity, please run THM troubleshooting script and report what it says about MTU, withouth making any change to your current setup as it works
like now it asked me to set the empty Valley permanent in my open VPN file edit it done and script worked
Valley?
before it does not go after it say that MU don't go above 1000
means value it automatically set the mtu value from 1350 tun0 to 1500
and get Happy Hacking!
everything worked
understood
BTW, the script earlier was trying to adjust the MTU down, from starting with 1500 or so, and then when it reached 1000, it refused to go below
yes now I think I stick with this config file and vpn region π
currently things work with the following setup:
- the target VM is hosted in Europe, because that is me choosing Server Region as Europe (nothing to do with region for the VPN Server)
- your VPN file was provided by EU-VIP-1 as VPN Server
now you may want to test a few changes so that you can optimize performance based on your location
I would take the following into account: - for the Server Region, Asia Pacific is under Beta, so things may not work as expected
- it is not clear to me whether THM expects you to align your geographical locations between Server Region and VPN Server (like for now everything works with Europe)
- THM troubleshooting script is worth running often, as the MTU issue may pop up depending on network conditions, and that would be influcenced by any VPN (not only THM) and how the network operators set up the the path between you and your destination
okey and thank you for your support β€οΈ
someone please help
are you using THM VPN or THM AttackBox?
what application are you using when you want to login as Sophie (remmina, xfreerdp, Windows native RDP client, i.e. "Remote Desktop Connection"?)
I suggest you use a way to login that allows to verify the password against typos, like xfreedrp or Windows native RDP client
Again, trying to do ELK on my VM and I get this. Using Parrot OS and Firefox. Tried reloading several times, still the same result.
for this kind of VM, you usually have to wait for 4-5 minutes before the server is ready
you can check the progress with nmap
thanks, I'll check that next time
Gave +1 Rep to @upbeat quarry (current: #8 - 1094)
working on Silver Platter ... i got password for user tim ... but can't connect using ssh ... i dont get a prompt to enter the password? why? i am connected to the vpn
Good evening, I was wondering if there is a way to use the vpn on TCP instead of UDP as where I live they're blocking a bunch of vpn services
maybe you have the MTU issue, hence while THM VPN is running:
- quick and dirty: run
sudo ip link set dev tun0 mtu 1200 - more focused: run THM VPN troubleshooting script from https://github.com/tryhackme/openvpn-troubleshooting
I doubt but if you try and it works, you win π
when I see that, I would suggest to run THM VPN troubleshooting script, or go directly with sudo ip link set dev tun0 mtu 1200
thank you
Gave +1 Rep to @upbeat quarry (current: #8 - 1095)
@upbeat quarry can you help me with owasp 2025 2 A03 Software supply chain failure
I am sorry, but you are ahead of me, I have not touched these latest rooms
As a free user, you can only deploy 2 machines at a time (terminate the instance in undefined first). Subscribe to remove this limit.
help
yeah thats what i ddid
pretty goofy tbh. my MTU was already on 1200 and the vpn script said all was well
but you do not seem to be getting the prompt for the password from ssh after ssh user@ip -p 5507
for instance, I have an instance running for https://tryhackme.com/room/linuxfundamentalspart2 at 10.10.24.109, and the ssh creds are tryhackme:tryhackme
hence, as per screenshot, we can see I get a prompt for the password
could you attempt an ssh connection at that instance?
sure
damn
i dont have premium π
does not matter, use the IP for my instance as per screenshot
its on 22 22 yeah?
im not getting anything
wait
22, i. e. default, i. e. no need to specify the port on the command
yeah i was just confirming
i was able to login
it must just be the room then
it is interesting though to observe that it took some time to get in
another test: logout and ssh back in, and please report if it is as slow the second time?
now the session opened immediately
must me cuz im on the westcoast
far from GB
then, back to the other room where ssh does not complete, it would be fair to question the validity of the ssh creds that you are using
BTW, if you want to do other ssh tests with a free room, Linux Fundamentals 1 (https://tryhackme.com/room/linuxfundamentalspart1) uses the same ssh creds (tryhackme:tryhackme), although that is not documented π
the creds where right. i switched to an Att-box and it opened a session
just wouldnt on my vm which is odd
i totally forgot they used SSH here haha
undocumented though afik
I would be interested if you find an explanation about that, always a bonus to know the root cause π
real. i will try SSH with -vvv
idk why i didint think of that before
I might be in the wrong channel. I have been having issues with the Attackboxes as well as the vulnerable VMs and web apps. I am working through the Shell Overview room and have gotten to the end. I can establish a connection between my own Kali VM through the VPN but trying to run commands via a revere shell the terminal/commands just hang. No matter how many times i kill an restart the machines i have the same issue. I have this issue with other rooms recently too but the last few days i have ground to a halt. any tips are welcomed and appreciated.
Submitted a ticket over a week ago. Luckily I was able to figure it out. However, it shows a lack of support or at the very least a lack of follow up.
Is there a problem with the Shadow Trace room VM??? It's not loading properly for me on any of my computers. even tried changing regions.
maybe you have the MTU issue:
- quick and dirty: run
sudo ip link set dev tun0 mtu 1200 - better fine-tuned: while connected to THM VPN, run THM VPN troubleshooting script from https://github.com/tryhackme/openvpn-troubleshooting
rdp clipboard doesnt work
can ym fix it please
i need to copy and paste a token in there
i typed it all manually and it didnt work idk why
Sorry to hear that, unfortunately we have been shortstaffed since Wednesday but should be fully back by Thursday.
It seems Skills matrix is not working... showing empty since last week
Something happened to it
Exactly what i was coming here to say
my skills matrix is emptty across all levels and types
Yet i have 100+ labs complete
hi i cant access conti room machine using openvpn any solution ?
@twin wedge Please slow down. Further spam will result in a short timeout.
Apologies on the delayed repose. I appreciate the additional troubleshoot steps ill give this a good try and hope this does the trick. If not illl reach back out. I know the world wide web is a mess as of late, its hard to tell what my issue is.
Itβs a known bug hopefully fixed soon
@upbeat quarry Very cool script, fixed the an MTU issue but has not resolved the overall problem. When deploying and connecting to a reverse shell, the term connects but hangs without the commands returning. If i try to bind shell i initially get a window indicating success but then returns a HTTP 400. The issues are the same regardless on if i connect through the attack box or through my own Kali VM and doesn't seem like a VPN issue. Is anyone else experiencing this at all throughout the last week?
@cosmic island
can you post screenshots documenting the issue? preferably using THM AttackBox, so we do not have to question THM VPN
before you can do so, you first have to verify as per the message just above
My mistake I thought I had done so, verification should be complete now. okay, I hate when this happens, I swear I have had this issue for the last 3-4 days and tried everything I could think and read of. I went to get the documentation like you had asked and it worked like it never had a problem in the first place. I still have no idea what my issue was or what changed to fix it.... technology. Shy1 thank you for your time and help I appreciate it
Gave +1 Rep to @upbeat quarry (current: #8 - 1096)
The skills matrix seems busted. No web. tried on two four browers, two devices.
Just letting someone know incase its effecting more people and no one knows yet
anyone having issue with Tempest challenge VM ?
my skillmatrix is gone, too.
yup i'm skill-less too
I sent an email about two weeks ago regarding this but have had nothing back. I alteadyhave a tryhackme account from about 3 years ago - I do not have access to the old email address - I don't want to start all over again with my new account and just want acceess to my old account please. My new email on the new account I have set up is djwezg@gmail.com - I don't want this account - i think the email on the old account is wezg@fourfourcyber.com Please help
email the support team
yep scroll up been down for a while now
SNAPPED PHISHING LINE room, progress ground to a halt AGAIN because the answer the site is expecting doesn't match what's on my screen - I AM SO DAMN TIRED OF THIS.
Question is asking for adversary's Phishing redirect URL:
LEFT - Answer from a Medium walkthrough which was accepted by the site, RIGHT, Source code of my attached HTML file, doesn't even have the term 'redirect' or the actual URL in it anywhere. ANYWHERE. HOW MANY TIMES AM I GOING TO HAVE THIS PROBLEM, GUYS??
I find a roadblock like this at least once a room now, I'm so fed up with this.
yeah I just found one with WIndows Fundamentals 2 that was broken
.
Just a quick comment on the Networking Essentials Task 4 page. The first question asks how many bytes were sent by ping in the image above. There are multiple images, with different byte counts. It's easy to trial and error, but getting it right the first time is always the goal.
Hello. I've started to get the following message. What steps should I take to get the VM in my current region? I hesitant to follow these directions because I don't want to mess-up.
"the following task machines are not available in your current VM region:
- Task 1 - Accesible from Europe (Ireland)
Head to the Manage Account page to switch your VM region
Alternatively, you could ask the owner of the machine to migrate it to another region.
See it with the 'Linux System Hardening' room.
Thanks for the help.
j
Sry guys but if anyone can help me pls . i was using Wreath room in tryhackme, but suddenly IP of victem1 on internalNETWORK is gone like if its wasn t there ? [root@prod-serv tmp]# ls
ghostjerker nc-iimmaadd scan-iimmaadd-2 systemd-private-0428e9fbe6b640af8396d9dd28364c05-httpd.service-b6bj64
hop-ghostjerker nmap-iimmaadd scan-target-3 systemd-private-0428e9fbe6b640af8396d9dd28364c05-mariadb.service-FRmOG8
hop-jsp0511 scan-iimmaadd socat-kb systemd-private-0428e9fbe6b640af8396d9dd28364c05-php-fpm.service-vaemiP
[root@prod-serv tmp]# ./nmap-iimmaadd -sn 10.200.180.0/24
Starting Nmap 6.49BETA1 ( http://nmap.org ) at 2025-11-18 10:20 GMT
Cannot find nmap-payloads. UDP payloads are disabled.
Nmap scan report for ip-10-200-180-1.eu-west-1.compute.internal (10.200.180.1)
Cannot find nmap-mac-prefixes: Ethernet vendor correlation will not be performed
Host is up (-0.18s latency).
MAC Address: 06:4B:B1:8F:69:93 (Unknown)
Nmap scan report for ip-10-200-180-100.eu-west-1.compute.internal (10.200.180.100)
Host is up (0.00016s latency).
MAC Address: 06:3B:9A:F2:7C:01 (Unknown)
Nmap scan report for ip-10-200-180-250.eu-west-1.compute.internal (10.200.180.250)
Host is up (0.00013s latency).
MAC Address: 06:4B:C0:B7:01:91 (Unknown)
Nmap scan report for ip-10-200-180-200.eu-west-1.compute.internal (10.200.180.200)
Host is up.
Nmap done: 256 IP addresses (4 hosts up) scanned in 4.94 seconds
[root@prod-serv tmp]#
hi, is the platform down? or just me?
yes it's cloudflare
Error 500 for Cloudflare
may be this help
Cloudflare Status page: This is the best source for real-time information on any ongoing or scheduled maintenance and incidents. For example, as of November 18, 2025, Cloudflare is performing scheduled maintenance in Miami with possible latency increases.
like also in Los Angeles
it's down for me as well, ke
Yup, Cloudfare is still down
came here for this, tnx
mine just went down, also in KE
Same here cloudflare error in PH
estonia here, down
welp no study till afternoon then . . . .
For those interested --- https://www.cloudflarestatus.com/
Welcome to Cloudflare's home for real-time and historical data on system performance.
Guess I gotta spend my morning before work playing Ready or Not instead of investing in my Cyber journey π€·πΎββοΈ woe is me
what hpn today ?
Internal server error Error code 500
Internal server error Error code 500
Visit cloudflare.com for more information.
2025-11-18 13:55:21 UTC
You
Browser Working
Karachi
Cloudflare Error
tryhackme.com
Host Working
What happened?
There is an internal server error on Cloudflare's network.
What can I do?
Please try again in a few minutes.
I getting this error
cloudflare is down, you will have to wait a bit
can't tell, there's not much you can do
different different for different reason mine down from approx 2.5 hour
Site is down in India region please resolve it ASAP
Everyone Site is Now Live. Error resolved
its cloudflare vienna is still down
site is back up, KE
.
can u help me for changing discord token ? @bronze vale
@ember osprey hey can anyone help me?
Done @bright hamlet
thanks
Hello, please I can't access the Tryhackme.com website. How do I go about it??
there was a problem earlier today, but it has been fixed
I suggest you clear your browser cache and reload the page
Is tryhackme down right now?
@bronze vale What is the status of the website at the moment? What seems to be causing the outages?
Separate issue but I think lateral movement and pivoting is broken when using the attackbox as it doesnβt grab a required network adaptor
Also I think the overpass room is broken when using the attackbox as port 80 is needed on the attackbox but in use by the VPN connection over the browser
It was cloudflare but is should be up
dont think its the same pb, but idk
It is not up for me. I constantly get a https://tryhackme.com/500 and the green loading circle and it constantly refreshes
Same for me
yeah
yep
same here
Happening to me as well
Same here - just https://tryhackme.com/500
welp looks like this is a sign for me to go and sleep
Same, getting /500 too
its 2:27 am for me lol
same here
Cloudflare says that all is good with them now, so maybe something else.
damn
π
The main site works. The loop of doom seems to be after logging in.
Maybe he thought it was a room
exactly my observation as well
Yes, it started for me when I entered an answer into the room I was in. Had some issues earlier with machines not starting up correctly too
it started for me when i was answering the last two tasks of the room i was in
here in greece the sameee
and now its the loop of doom
Yes, it happened when answering questions
Yeah I was answering the last question in the room and had the same result.
ok it just ended the loop of doom
getting an actual 500 page
same here just answered a question
i still have it
the support mail ig?
ok it seems to be back
wait really?
I am back in the room
not for me T_T
maybe, we can try
not for me
nope not here
https://tryhackme.com/500 not for me too
whats the support mail xD
same message
let me try answering a question real quick.
ok
HAHAHAHA
Once I answered a question it put me back in the Loop of Doom
not the loop of doom
ahh lmfaoo
xD
lets send in the mail
I bet these loops we are all getting is doing a DDoS attack on them... LOL
I am unable to enter my account.
The search bar just says: " tryhackme. com/500 "
lol yeah
yup we are all getting this
everyone is facing the same issue
Happy to hear I'm not the only one π
Heh, looks like everyone is facing the same issue.
I do believe the Community Manager is already aware
gn guys its 2:37 am for me i don't think this will be resolved till morning so gonna go sleep
good night!
if you want to break this loop of doom, go to https://tryhackme.com/logout
gn dude
Well, it keeps looping after logging in again..
My question is, will they recover my streak?
Cloudflare is acting up lately
yes, the issue is when you're logged in...
500 errors...
yeah i think, if they dont, ask them
how do you know it's cloudflare?
Haha, I follow the right people on LinkedIn
https://www.cloudflarestatus.com/ - looks good for Europe...
It is literally known that cloudfalre has been attached and cloudflare keeps on asking me to verify I'm a human
Cloudflare issues were earlier today. They are resolved. This is a THM issue from the look of it
All good, AWS goes down, then Cloudflare, we don't live with rainbows and unicorns 24 7
It seems tryhackme.com got infected through Cloudflare π
Hmm interesting theory
I love watching the engineers try to fix it in real time, tryhackme is literally tryhackme at the moment
I think they are having a db issue
Haha
since this happened when most of us answered a question
I think you're full of shit and don't know anything, mate π
Probably
to much correct answers at the same time
Chatgpt had 500s earlier today
do you know what is the cause of cloudflare issues ?
Nope
don't think this is cloudflare
Yee chatgpt and claude had cloudflare issues too
You're probably right
Earlier in day
cloudflare is up and running in Europe
Yeah..I can get into chatgpt now...if it was cloudflare that'd be down...
It's likely not cloudflare...
Streak is secured and tomorrow is another day for hacking π
I promise you i couldnt access Chatgpt earlier today it said 'unblock challenege.cloudflare.net"
Let's open Burp and see the error traffic
Seems THM managed to turn active users into a DDoS botnet π
You can actually seek the traffic via a browser - no burp needed. Just set the speed for the window to 1 kbit/s up and down ... to me, it seems like a API issue. But who knows. Could be anything in the backend.
@stiff bolt hey PM, do you know what's going on with your product?
I see that as well
chat are we cokoed
api-slice.ts:47 GET https://tryhackme.com/api/v2/users/self 500 (Internal Server Error)
in morocco unfurtantly still issues
This π {"status":"error","message":"Unauthorized"}
Well... Africa is not Europe...
we are investigating issue with website affecting some users π thanks for patience
it's not working in the UK which for arguments sake I insist is still Europe
some... LOL... just the logged in ones π
I see a cdn issue
Cloudflare is not working in UK? Or you misunderstood?
sorry I meant the THM site
The Samsung browser on my phone just keeps flickering, definitely not for epileptics. π
That we all know it's not woking. Some were blaming cloudflare, but it seems it's not the case for Europe, it looks like THM problem, as it clearly affects only loogged in users...
500:99 GET https://assets.customer.io/assets/track-eu.js net::ERR_CONNECTION_REFUSED
VM3273:1 GET https://static.hotjar.com/c/hotjar-1950941.js?sv=6 net::ERR_BLOCKED_BY_CLIENT
use-segment-analytics.tsx:11 GET https://cdn.segment.com/v1/projects/<REDACTED>/settings
ah sorry. Late to the party obviously
That's what I saw on devtools
Why are they using remote imports instead of local ones... that was actually mentioned as a bad practice in one of THM rooms π
hi guys
the cdn site says they are operational: https://status.segment.com/
Welcome to Segment's home for real-time and historical data on system performance.
some wrong with website ??? i'm geting www.tryhackme.com/500
read above
welcome to the party pal
π«
THM is aware and looking into the issue
If I create a new account, I can access the site normally. If I use my existing account, it returns error 500. LOL
Don't logout with that new account!
I am feeling a DB issue
haha
thanks , I was already worried it was my issue (
cloudflare issue so not only THM π
Good evening lovely people, I just got home to study but the webpage is literally tripping. Anyone else facing the same issue ?
Cloudflare Global Network experiencing issues
Resolved - This incident has been resolved.
Nov 18, 19:28 UTC
database triggers, broken replications, faulty updates on the structure ... got that feeling as well - I mean, the api is working and gives us a 500. It's not down ... it's something beyond. Let's hope and prey, that it's nothing to serious
Cloudflare is no longer experiencing a massive incident.
Starting to see a POST on https://o4507096022450176.ingest.de.sentry.io With a 429 (Too Many Requests)
User DDoS in effect now.
you're right. could it have created other issues on THM later? hopefully not too long issues
i will lose my streak beause of this π
Do you have any freezes?
yes but i mean green squares
I think we should all help and close browsers or https://tryhackme.com/logout
The Loop of Doom is probably not helping them much.
yup
That's what I suggested like an hour ago... π
hahaha
it didn't work
Hi
Is the THM site issue due to today's Cloudflare's outage?
Weβre aware with the 500 errors and should be fixed soon. Thank you for your patience
Probably not cloudflare
Okay I hope it get fixed soon
What about our streaks then? The site hasn't been stable since today afternoon
Thank you @wind wedge!
Gave +1 Rep to @wind wedge (current: #52 - 210)
it didn't work
just close browser tab
You can email support if you lose it. We can restore it
Sure thanks!
Gave +1 Rep to @wind wedge (current: #51 - 211)
You''re doing it wrong. It works fine. It loggs you out. It will not fix the issue, if that's what you were hoping for.
I logged in, got error 500, clicked logout. Logged in again, error 500. Sorry.
same here, error 500
Just stay logged out
Yes. Issue is there. Logout to stop puting load on servers to help them out.
hahah LOL
correct

Also thank you @loud flower !
Gave +1 Rep to @loud flower (current: #1110 - 5)
I just got thinking... What if you were taking any of their certs atm.....
seems we're all having the same problem
Yes they are working on it
same here, error 500
Free attempt I guess. I remember from, for example, eJPT, you can email the support if issues occur. From that point, they will tell how it will go on.
Thats gotta ruin your flow. LOL
The important don't lose stack
no info from THM on whats going on?
not atm.
They are aware of the issue. Seems like they will let us know here when it is back online.
Looks like the team is assembled and working on it.
Well, I learned some things this evening, like how to throttle the page in devtools and analyze server side errors, this is also good learning from the community, so...thanks to the community, and...well, it sucks but there's a positive to it!
what is the matter with this error? I can reach the site from edge but not from chrome
I just tried uploading a virtual machine under "Develop" -> "Upload", and it seems to upload correctly and starts converting, but then seemingly fails. I get an "image is import-failed" and I can neither migrate nor delete the image again. Tried with two different OVAs now, both fail.
Is this related to the CloudFlare issues?
Attempting to delete gives an "Error deregistering AMI" error
hey one question. I have trubble logging in i am always redirected to 500. I know this is an couse of the Cloudflare outage. But now how are streaks handeled. Since today i can't do any tasks.
it's working
it's back ?
I'm in the room
trying....
Hi everyone, I need help with this: https://tryhackme.com/500
logged ?
thm looks down ;_;
its for ALL
Now work for me
yup I am in now
just as update, we localised the root cause and team is working on fix 
Awesome! Thank you @loud flower !
Gave +1 Rep to @loud flower (current: #969 - 6)
Well, I guess itβs time to go outside, see the sun, and touch some grass.
It sounds like they are still working on it.
With Microsoft Edge is really works
It's working now.
I'm in 
ITs back up!!!
althought i was posting abt the site being down atleast i had a reason to procrastinate hahaha
damn now igotta grind
LOL yup back at it!
congrats to THM and everyone there including me lol.
Yes, thank you for the quick response!
Thanks βΊοΈ
hi, I've been disconnected from my account and now it says that my email/password is incorrect. Am I the only one?
i dont have this issue here Anska
i am having issues with my VPN is that problem likely related to the cloudflare stuff today or should that be fixed and is separate?
I guess it's related with Cloudflare
@lex can you please help me with soup code room
idk that, what are you talking about?
i am not able to complete this room there is some glitch i am facing from last day
Hi, is there a problem with vpn connection right now? I keep trying to download the openvpn config pack for linux and I cannot access 10.10.10.10
W1seGuy room is not reachable through VPN, but 10.10.10.10 works. VPN connection and route is alright, I also have tried with another VPN config. Earlier this was reachable through attackbox, but attackbox also doesn't seem to work now.
#Managing Users in AD
-
Use the provided virtual machine "THM attackbox".
-
Open the RDP software "Remmina" (in the internet application catagory or use CMD to execute) .
-
Connect to the provided target IP on the top of the website.
-
Log in with the user "Phillip", follow the instruction, set a new password for the user "Sophie".
-
Exit the page, and connect to the same IP by "Remmina".
-
Log in with the user "Sophie", and you will see the txt file on desKtop.
Hello, Iβm having an issue with the URL in Task 1 of the βWalking An Applicationβ room.
When I try to access the provided URL:
10-49-135-192.reverse-proxy-ap-south-1.tryhackme.com
the browser shows this error:
Hmm. Weβre having trouble finding that site.
We canβt connect to the server at 10-49-135-192.reverse-proxy-ap-south-1.tryhackme.com.
Try again later / Check your network connection / Check that Firefox has permission to access the web.
I started the machine, waited more than 2 minutes, refreshed the URL, and also restarted the machine, but the issue persists.
Could you please check if the machine or the reverse-proxy for this room is working correctly?
Hi, anyone experiencing exploitingad room network not working, pinging DC works however visiting the credential website does not work
its been an hour of waiting and also using kali linux vpn might be related to recent outage of cloudflare?
Just to add to this, I'm getting a 502 Bad Gateway error when I try to access the reverse proxy URL for Logging for Accountability room. (URL for me is https://10-10-173-225.reverse-proxy-eu-west-1.tryhackme.com/)
does anyone else have a problem with the machines latly? I mean soametimes when i am foing a room and use the attackbox than my own linux the machine doesnt responds i can write in the terminal or do anything else
I had a 1-year TryHackMe subscription. When there were only 3 months left, I added a 3-month voucher. Instead of extending the subscription, both were running in parallel. I contacted TryHackMe support, and they fixed it. After the fix, my subscription showed an end date of 1 April 2026.
But after a few months, when I checked again today, the subscription end date now shows 31 December 2025. It seems like the corrected date may have changed.
Hi everyone,
I'm trying to complete the Log Analysis with SIEMο»Ώ room:
https://tryhackme.com/room/loganalysiswithsiem
After starting the VM and waiting, the lab URL (LAB_WEB_URL.p.thmlabs.comο»Ώ) and the provided reverse proxy link (https://10-65-181-167.reverse-proxy-us-east-1.tryhackme.com) both return a 504 Gateway Time-out nginx/1.29.0ο»Ώ errorβeven after waiting 15 minutes. Iβve already tried stopping and restarting the VM, gave it another 10 minutes, and tested with and without a VPN, but the error persists.
Is anyone else facing this issue or does anyone know a fix?
Thanks for your help!
hi Im facing an issue where im trying to copy paste
thm{user_is_deleted}
but instead this is how it pastes itself
THM{USER_IS_DELE_TED}
I also tried typing it out, but all in vain
can i get some help?
for this room obfuscationprinciples. Can THM suggest or make it possible to people to connect to the #2 machine? it is blocked and you can only get to it by using the AttackBox
Btw nerds it was cloudflare yesterday! to all you none beleivers
SKILLS MATRIX IS BACK UP
are people talking in here!??!?
Iβm having the same problem with the Intro to Cross-site scripting lab. Have also tried changing regions between EU, US and the new Asia Pacific to no success.
What's the issue ?
Yea
Wrong answer
Can you provide some screenshots of what's going on ?
How to check the voucher status won in giveaway by tryhackme
Which giveaway?
Hello, I am having the same problem with the Summit room, I try to start but all the times appears 504 Gateway Time-out (waiting one hour to start)
I got it in the end
hello am I the only one who can't connect since de vpn update ?
I'm having the same issue with the provided reverse proxy, did you find any solution?
the room "Walking An Application" trying to access the URL (via attack box, VPN and normal web) and just keep getting error 504
Hey can some help me
I am IP and Domain Threat Intel room and there is one question related to censys io website to identy the TLS fingerprint
but I they recently change their website and whenever I search for the IP 85.188.1.133
I got this error in TLS handset that it is unknown and when I tried to pass the certificate fingerprint error the answer is not correct I use I use different website also see different blog post also see some YouTube videos but in those blog and videos the censys site is the old one that is working at Saudi TLS handshake but now it is new fingerprint which is not working I also tried the old one which is also not working
https://tryhackme.com/room/ipanddomainthreatintel
this room and this question
Using search.censys[.]io identify the TLS certificate fingerprint for the IP address
Iβm new and want to learn ethical hacking and interested in cybersecurity so can anyone help about this
Try changing vpn server
What do you need help with π ?
I tried all vpn all locations nothing work I even run the thm script
The VPN connection is established, but I can't access the labs.
Same I can not go in the box
My VPN new vip configuration is broken( help
Hi, I am also having trouble with the access to the target machines when using VPN since a few days, is there something to do or just wait?
I already done one on the website
@ember osprey - Deleted the message but was a discord link asking users to open a ticket
@wind fox Don't trust that
thanks, was a separate server yeah
What issue was you having with the machines?
I just get a timeout no matter how long I wait afterr starting it up
I have in since a few days, on all rooms I tried
Is it the VPN that timeouts or the actual VM?
I have no error in the VPN, and can still access google or whatever site I try in my browser
Hello friends π
My VM broke the so i did setup it up new as i regenerated the vpn file and downloaded it again my VPN connection does not work
I also cant access rooms
I could play koth but nor learning rooms what is pretty strange lol
But i cannot make any more rooms the VPN absolutely don't work
After connecting with the VPN it shows my private ip adress too instead of the normal vpn ip
true, just checked that and I also have my personal IP instead of something else in my VM even though the VPN is active
Thats a big problem
I bought the PT1 i am busy studying ππ
Elite frontend design
I still dislike the fact I can't connect to some boxes and I am forced to use the AttackBox shm
and also this is just getting on my nerves, it will not stop doing this
any fix for this?
man I can't handle the w10 boxes reloading and from reminna I can't connect
edit: I can connect with the premium vpn but the connection just drops
windows machines need to be checked please asap
us bro us
?
did everything
yikes
reloading ,regenerating even restarted services on my machine
oh ok that's a problem there...
Yo does someone have ltc
I mean it was working a couple of minutes back and now suddenly it stopped working
when I load my .ovpn it works fine and I don't get any complain .
but for you play close attention at the errors you get
read UDPv4 [EHOSTUNREACH]: No route to host (fd=3,code=113)
that's the error I get
try this :
sudo pkill openvpn
sudo systemctl restart NetworkManager
sudo ifconfig tun0 down 2>/dev/null
sudo openvpn yourfile.ovpn
got it it's working again
yay!
thanks @soft elk
Gave +1 Rep to @soft elk (current: #1111 - 5)
good job
anyone else experiencing issues with LLM Output Handling and Privacy Risks Room's proxy site not loading? (504)
nevermind, found the channel
its working now, dunno if it comes from just waiting or redownloading openvpn file + apt upgrade + rebooting VM...
still not work for me on 3 differents vm even a new one
i'm same, im trying to connect to make some machines and it gives me like a public IP address
i tried to kill openvpn processes, download new vpn, etc and nothingΓ§
even i did an apt upgrade
same body I think we just have to wait they will fix it
Why can i play KOTH but cant do learning rooms with my VPN ππ
Yes i am a premium user!
Please help me out i tried everything
i purged openvpn, reinstalled, pkill opevpn, download a new vpn and it gives me an 10.x.x.x IP address, but still not working
when i ping the machine the packet is loss
Same here ππ
Hello everyone! Does anyone know why the βShells Overviewβ room isnβt working? Iβm a premium subscriber, and the room page shows nothing when I open it. Iβve tried different browsers, but nothing works and itβs been like this for weeks.
Hello
I just subscribed to the business plan thinking it will be beneficial for our team training for a CTF happening soon.
It said +10 users and said best for team
But now it says only one seat? I donβt understand, did I misunderstand what +10 meant or am I using this wrongly?
maybe your antivirus, or another security application, is in the way, and you should disable it for this URL
I subscribed to the premium yearly, my payment went through but I still donβt have access to the subscription
Some of the links in this room arenβt working where I canβt get to them from my Attackbox. Had to use a write-up to get through the exercise.
Gives me a bad gateway error after attempting to load for a while
The website, not the machine itself
I left feedback after I got done too
Is anyone active in here?
Anyone can tell the curl http://10.10.10.10/whoami equivalent to test VPN connectivity but for "US East (N. Virginia)" VPN server?
Regenerating the ovpn file does not seem to add a route to 10.10.0.0/16 , only to 10.64.0.0/12
(I can access target boxes, just not that "whoami page").
I think the openvpn config is broken for now
i reset the PickleRick room and its telling me to "complete on machine" and has "Detecting machine actions..." for each question. i've found each ingredient but there's no place to put the answers and the website has not detected that i've found the ingredients. first i've seen this before. is this new?
Hi, let me forward that to the team.
hey thanks!
Gave +1 Rep to @tawdry orbit (current: #17 - 578)
social media
Hi team. I have an email invitation to a room (The Case: Seven Minutes on the Seine) but when I follow the link I receive a message saying that the room is private and you must have the link to access the room...
I am trying to do the windows fundemental room 1 but it keeps either giving me access denied, or someone else is in a remote session
Hi everyone, has any can't access to the labs ? VPN routing Mumbai India, and now can't access to anything
Hey, I cannot access https://tryhackme.com/room/signatureevasion via RDP. Tried old ovpn certificate and a new one I generated this morning. In both cases OpenVPN connects successfully (no errors), however with the newer premium certificate I get 192.168.x.x instead of 10.10.x.x.
I can't connect now either, the VPN was unstable a few hours ago.
hello! im trying to connect to OpenVPN (using AU-Regular-1 server). tun0 is up, but i can't connect to 10.10.10.10/whoami
here's my thm-troubleshoot output
Looks like you're running Kali @MuirlandOracle
[+] Stable internet connection
[+] OpenVPN is installed
[+] tun0 exists
[+] tun0 IP is in the correct range
[+] Only one instance of OpenVPN is running
[+] Confirming connectivity
[-] MTU value failed at 1000, aborting MTU check
[-] Something went wrong -- please ask for further assistance in the TryHackMe Discord server, subreddit, or forum
can someone help
Try to refresh the page
Try to disable extensions
Open up new terminal and run this cmd
sudo ip link set dev tun0 mtu 1200
browser extensions ?
Where did you get the invite from?
Have you tried other OpenVPN servers? What do you mean by VPN routing Mumbai?
Folks are mostly volunteers here, but you would get a response every now and then
Were your team members able to utilise the business plan or no one at all?
Checked just now and the page works fine for me. Do you have any extensions in your nrowser that may be blocking content?
Which room or target machine are you sending a ping request on?
I am not sure how could they, it didnβt give me anything to share with them and in the dashboard it says 1/1 total users
Mr robot
Okay, I'm having the same issues for hours here...
Seems we are having problems again today
Is there any maintenance going on? I can't connect to VPN in Asia region and when I changed region to Europe I still can't communicate with machines..
Same here
Same
Same
Yeah also try avoiding using Brave if possible
it's just broken, I've been trying for hours...
Same issue everywhere
ββ$ sudo ./thm-troubleshoot
_____ _ _ _ __ __
|_ _| __ _ _| | | | __ _ ___| | _| \/ | ___
| || '__| | | | |_| |/ _` |/ __| |/ / |\/| |/ _ \
| || | | |_| | _ | (_| | (__| <| | | | __/
|_||_| \__, |_| |_|\__,_|\___|_|\_\_| |_|\___|
|___/
Looks like you're running Kali @MuirlandOracle
[+] Stable internet connection
[+] OpenVPN is installed
[+] tun0 exists
[+] tun0 IP is in the correct range
[+] Only one instance of OpenVPN is running
[+] Confirming connectivity
[-] MTU value failed at 1000, aborting MTU check
[-] Something went wrong -- please ask for further assistance in the TryHackMe Discord server, subreddit, or forum
musashi@berserk ~/Downloads $ sudo ./thm-troubleshoot
[sudo] password for musashi:
_____ _ _ _ __ __
|_ _| __ _ _| | | | __ _ ___| | _| \/ | ___
| || '__| | | | |_| |/ _` |/ __| |/ / |\/| |/ _ \
| || | | |_| | _ | (_| | (__| <| | | | __/
|_||_| \__, |_| |_|\__,_|\___|_|\_\_| |_|\___|
|___/
Looks like you're running Berserk Arch @MuirlandOracle
[+] Stable internet connection
[+] OpenVPN is installed
[+] tun0 exists
[+] tun0 IP is in the correct range
[+] Only one instance of OpenVPN is running
[+] Confirming connectivity
[-] MTU value failed at 1000, aborting MTU check
[-] Something went wrong -- please ask for further assistance in the TryHackMe Discord server, subreddit, or forum
musashi@berserk ~/Downloads $
I did a soc sim room before this happened (completed it)
Don't know what machine i deployed i think the analyst vm has closed when the soc sim scenario ended.
The link is this so it doesn't let me stop the machine and start other machines
https://tryhackme.com/room/undefined
The VM don't close when you finish a scenario
return to the other room and close it
but there's no button to terminate the analyst vm in a soc sim scenario
hmm i have tried doing that. ifconfig output confirms that MTU has been set to 1200. but still i couldnβt connect to 10.10.10.10. that was before i used thm-troubleshoot
same here
Hello people! π I am having an issue in the below task... Machine does not get it opened on the right side of the screen as usual...
It seems Machine is opened but not able to see it coming...
I have logged out many times, refreshed cookies in Firefox, used another browser, same result...
I cannot attach any image
Task 7, IDOR room
thanks in advance!
can't seem to download the network vpn files
Thank you so much! You were right β something on my PC was blocking it. Iβm not exactly sure which security tool caused it, but when I tried on another device, everything worked fine. Kind of funny that Iβm studying cybersecurity and didnβt think of that first π€£
Gave +1 Rep to @upbeat quarry (current: #8 - 1101)
guys can someone help me out? I opened a ticket about my premium subscription issue and itβs been like 24 hours with no reply from support
Unfortunately, we are backlogged at the moment, We will get to your ticket when we can. Usually around this time it can tak 3-7 days (Normal time is usually 1-3 days but it's building up to christmas). I will see if I can get to it a bit later. What is the issue with it?
HI ! Any update about the VPN issues ?
Why is it impossible to change the server?
what happens when you run openvpn ?
Can you provide a shot of what happens when you run openvpn please ?
Hi guys, I need help at task4 question #3 of https://tryhackme.com/room/ipanddomainthreatintel.
The certificate fingerprint is incorrect from the intel website.
@marble breach
5ea8e6046bdabaa8e23a1a012c01d1be5ccd42c66ef2577a59f3b3f0f056d12e
i wanted to buy the monthly subscription but I accidentally bought the yearly one I canceled it afterward and now itβs in a scheduled state I wanted the money to be refunded so I can purchase only the monthly plan again
is it possible ?
Yea, we will refund it and then you can purchase the monthly
Are the VPNs still out?
ty a lot, may i know how long it will take ?
Gave +1 Rep to @wind wedge (current: #51 - 213)
I Should be able to get to it in a few hours
Where is aus server? I can only see Europe USA-East and Asia
thank you so much I really appreciate it
in the IDOR room, the last task tells us to start the machine then click on the link for a reverse proxy site in order to do the little exercise.. however when clicking the link all i get back (on every browser i have, chrome, operagx, edge, fox) is DNS_PROBE_FINISHED_NXDOMAIN
so i cant even do the exercise
also im on the AP mumbai server too
Anyone having issues with new Open VPN server configs? I can connect but it seems there's packet loss/packet drops
Same, very frustrating. Old key doesn't work either.
Update:
It's the 69.197.185.26 IP address to run. Amazing.
Hi, I am doing the room SOC L1 Alert Triage (socl1alerttriage) and Task 5 does not validate even with correct answers. No flags appear. Can someone help?https://tryhackme.com/room/socl1alerttriage
the VM region selected is Europe. the server name is βAU-Regular-1β (thought it was weird as wellβ since when did aus become part of europe lol)
Hello guys, openvpn is successfully working but the browser is not connected to it, even when i switch server, browser and the OS
Help please
iβm busy with something rn, iβll do this later
thx for the help in advance!
Gave +1 Rep to @ember osprey (current: #1 - 6008)
Please tag me, i will see it later
I also have problems i cant to any learning room
I did not buy premium just to use attack box de new VPN files DONT work since THM update
I cannot switch server anymore they automated it so you cant choose anymore since that the VPN files dont work anymore
why site not working in advent of cyber prep
and also flag automatically gived before i complete the challenge ?
Niether me nor my students can connect to the breaching_ad_v2 VPN (to work on the Breaching Active Directory room). Can someone verify if there's a technical problem on THM's side or if everything is fine??
Hi i'm doing the room : Windows Local Persistence , and i download the new vpn config file , the vm don't stop to restart , does somone have the same issue , and have you find a way to make the connection stable ?
VPN is still not working !!
They will find a solution to this probleme ?
That obvious yes but when ?
I needed to practice for my certification exam, but all I can do rn is stare at the screen
How we can contact them ?
I am dropping a mail to the support staff as we speak
ok cool can you tell me what they have responded to you ?
bro I am framing it rn, once they respond I'll let you know
Hey! I'm working on the Attacktive Directory room. I've already completed it, but I'm training again. However, I can't ping the machine. I restarted the box three times, and I'm connected through an Exegol Docker container with my OVPN file. I've completed around ten rooms before without this issue, and I even reinstalled a container to be sure before posting this message (so as not to bother anyone unnecessarily). I really don't know where the problem is
There is a issue with the VPN NChr101 has contacted the support staff i'm waiting of when will have response from the staff
Oh, so it's not my script that's the problem⦠that reassures me a little haha, thanks a lot!!
Gave +1 Rep to @fallen zodiac (current: #1614 - 3)
@manic basalt No probleme
Are opevpn problems just an ongoing thing for everyone rn? I can connect to mine fine but I am having dns problems. I assume this is just a quirk resulting from the changes they just rolled out and there's nothing I can do about it for the time being? Asking just to make sure it isn't just a problem for me.
Everyone
I have problem with openvpn
Even the vm don't work
Hello Friends i am getting really frustrated i had to redownload my VPN file because i got on a new VM
since that i cannot connect to the VPN anymore the Sites dosen't load anymore and my IP what was like 10.11.12.13 now it shows only some kind of private IP adresse...
i restored my old VPN file now i can only Play KOTH with this but i cannot load any learning rooms?
how can this be i how do i fix this??
guys is it me or is the attackbox so slow running chrome for you guys ?
I spent few hours today trying to figure out why openvpn doesn't work anymore on my Kali VM. Tried different versions of openvpn from here:
https://ftp.debian.org/debian/pool/main/o/openvpn/
I am a premium user, trying to connect to EU. I tried newer rc versions, I tired older versions. The point is I always get an 196.168.x.x IP with a succeful VPN connection, https://tryhackme.com/access shows I am connected as well - but I am not able to connect to any labs, not SSH, not RDP.
The best shot was connecting for 2-3 seconds via RDP using xfreerdp3 followed by a disconnect.
Following the discussions in different channels, it seems I am not the only one to struggle with this topic.
Is there anyone from the tryhackme team who could take a look? Ask additonal questions and help to resolve the issue?
Been issues for an hour or so. Attack Box not starting, rooms not able to launch machines, answers not being accepted, etc.
I dont think that we can resolve the problem ourself , the problem started when they changed , the vpn configuration , i think they will do that themself
I think I found a solution for the VPN problem
- Go to your profile https://tryhackme.com/manage-account/access
- Open "VM and VPN Settings" / Change the region to US
- Under "Machines" chose the desired region - you can still choose EU π
- Regenerate the configuration
- Enjoy
Iβm trying to do a room which has a reverse proxy link, has anyone had issues opening these today?
Hi , can we change location, in the new configuration of Thm , the location is set automatically? How did you change it ?
Hi , everyone
Follow the link https://tryhackme.com/manage-account/access => VM and VPN Settings
Thanks
Gave +1 Rep to @tired cypress (current: #3271 - 1)
hello, Logs Fundamentals Task 3's machine 'Logs-badr' isn't starting properly. It is just a blank screen. I've tried restarting it multiple times, closed and refreshed my browser, but same symptom. The THM Attack Box works fine. I'm trying to connect via the Start Machine button. I get a "Connecting to remote machine..." message, it flashes a few times, but I'm left with a blank server.
Any suggestions on how to remedy?
Hello! Is there an app token for THM? Thanks in advance.
You can find your Discord token under your account settings if that's what you mean
The invite was from THM.
from: TryHackMe donotreply@tryhackme.com
to: xxxxx
date: Nov 21, 2025, 2:17β―AM
subject: We have saved a case just for you π
mailed-by: cio56239.tryhackme.com
signed-by: cio56239.tryhackme.com
Moot point now in any case, as the room is now working and I have been able to join.
i downloaded new vpn file after regenerating but i am getting connection refused error when connecting through openvpn idk why
Do you have your VM Region set to Asia Pacific (Mumbai) ?
I have the same issue. But if you want to deploy machines currently you should be able to switch to US / EU region and choose a different VPN
It used to work till last night. Not sure when it it broke.
have the same issue in EU as well
It seems to be stable now for me in the Asia Pacific (Mumbai) region
Oh weird. How do I get to the server name once I select Europe?
Please dear Nigeria users, what card do you use to make your subscription on this platform?
I am doing The Case: Seven Minutes on the Seine and the reverse proxy gives me 504 Gateway Time-out
nginx/1.29.0, could it be down?
http://10-80-172-138.reverse-proxy-eu-west-1.tryhackme.com/ this is the url, I find it odd that there are - in there and not dots but maybe that's always the case for these reverse proxies
The reverse proxies at dead since yesterday at least, and the VPN is not much better at the moment unfortunately...
ok thx, I will just get an easy complete in so I don't lose my streak then
Gave +1 Rep to @wind fox (current: #3273 - 1)
Guys is there smthing wrong with the routing cause I can't reach any of the machines from vpnπ
Possible solution for VPN issues:
#site-support message
Hi I need help with the Breaching-AD VPN
Im getting such errors even though I added my THM-DC IP in NetworkManager
Any help will be highly appreciated.
Thks Ill try n see if it works
My VPN still isn't connecting
anything having an issue with the john the ripper: basic vm
normally we should be able to access this python tool
im getting a timeout when trying to access the Wazuh Dashboard in the monday monitor room. does anyone have any clue how to access it? i saw that some people managed to make it work by changing the region but i had no luck
thank you, this worked
Gave +1 Rep to @tired cypress (current: #1615 - 3)
can you ping the IP of the DC?
give it a few minutes to be ready
please provide the output of your openvpn command, assuming your are using Linux
i've given it 1 hour now, i dont think its going to be ready anytime soon
can you access my instance: https://10-10-77-212.reverse-proxy-eu-west-1.tryhackme.com/ ?
ere you sure the filename is correct? try writing the first letter and using tab to autocomplete
i can cat the .txt
yes i can! im using us-east-1 maybe thats the problem?
but its the tool that is not accessible
python3 [name_of_the_tool] only works if the tool is in the same folder you are runnning the command
ok... so how come all the other task folders have it except for that one?
task07 folder
you do not need to be connected to THM VPN to access the instances for this room, as they are hosted in tryhackme.com domain
BTW, please share your instance, so I can check if I can access it myself
dunno, but you can use the tool from one of those folders or simply copy into the task7folder
thanks
thanks
I cannot access your instance
What is your VM Region, like mine is Europe as per screenshot?
Gave +1 Rep to @safe granite (current: #3273 - 1)
mine is us-east (n. virginia), cant add screenshot for some reason. i will change it to europe to see if it works
@safe granite
follow the instructions from the message above, then you can upload screenshots
FYI: I have switched my VM Region from Europe to US-East, and my new instance is https://10-201-69-145.reverse-proxy-us-east-1.tryhackme.com/app/login?
I can access it as per screenshot
hence, not sure the issue has to do with VM Regions
the format of the URL for your previous instance (https://10-64-145-24.reverse-proxy-us-east-1.tryhackme.com/ ) had a weird format, with 10-64-145-24...
no hard conclusion, but I suspect something wrong on THM side, and I would just hammer it by terminating and starting different instances, possibly switching VM regions, till you get an instance that works π
absolute success thanks!
Gave +1 Rep to @upbeat quarry (current: #8 - 1102)
Nope
My IP: 10.54.154.40
DC IP: 10.200.70.101
I have the routes too
but still not able to ping THM-DC-IP
you do not have the route for 10.200.70.x, hence you cannot ping the DC
do you have a network interface called breachad?
Yes
Should I add a route here?
have you downloaded the v2 VPN file for the room?
no
Im unable to download v2 VPN file
Ahh Got it
I was able to download the v2 file
the v1 file is missing the route
... Spent 3 hours in this rabbit hole
π
I do not know why the v1 VPN file is still available, and I agree it can only lead to confusions π’
Yes. Especially for beginners
I live log this issue in common ones so that any beginner like me would not suffer in the future
I went to complete Task 5 Challenge 1 of the Advent of Cyber prep track, but when I clicked View Site, it immediately showed the page with the flag and confetti
several users have reported that issue in #1440378727682015443
are you using Chrome, as KGB seems to say that the issue does not afffect Chrome: #1440378727682015443 message
Good to know. I'm using Firefox
so am I
however I have just tried with Chrome, and I have the same issue as with Firefox, contrary to KGB's experience π
Hi I am having issues with the machine VPN after the recent change.
In the THM UI it shows me as "Connected", but I cant reach the machines or 10.10.10.10. I tried redownloading my VPN files a few times. I have gone through the troubleshooting steps listed here:
https://help.tryhackme.com/en/articles/6496058-troubleshooting-openvpn-on-linux-and-mac
as well as run the troubleshooting script. The script output is:
[+] Re-running with root permissions
[+] Stable internet connection
[+] OpenVPN is installed
[+] tun0 exists
[+] tun0 IP is in the correct range
[+] Only one instance of OpenVPN is running
[+] Confirming connectivity
[-] MTU value failed at 1000, aborting MTU check
[-] Something went wrong -- please ask for further assistance in the TryHackMe Discord server, subreddit, or forum
(on Kali)
MTU value failed at 1000, aborting MTU check is a tricky situation
can you test using a different network? For instance, some users set up a hotspot via their smartphone for such a test
Hey!!! My New VPN file is not workingβ¦. do no tell Im the issue, I have more than 800 days streak so, something is wrong with the new vpn fileβ¦ please advise. Thanks
anybody know why my windows vm has two cursors and i can't move the mouse to certain areas? makes it impossible to do anything
i'm using the in-browser one
HI there! I would like to know if and how I can reset my Discord Token
Hello Site-Support,
I seem to be unable to load the Windows VM in: https://tryhackme.com/room/atomicredteam
Attempted 21st and 23rd of Nov.
No error supplied after clicking start machine.
Latest example: Atomic RT - v1.0.0.0-badr Target IP: 10.64.159.117
Attempted:
Multiple terminations and VM restarts.
re-run in a private browser window.
Hi everyone. I am having issues with the option to upload materials. Nothing seems to work. Everything gets stuck on loading 0% forever waiting. Any help would be really appreciated (tried both with a simple jpeg image and a virtual machine)
Try to change vpn server
I'm not able to access anything - is there an outage that I'm not aware of?
The issue are not serversβ¦ the isse are the VMβ¦ THM changed it to be closer to my countryβ¦ I was able to fix the VPN code block related to auth user as premiumβ¦ I think THM must provide a direct VPN for VIP users under eastβ¦ I was able to fix the issue by removing the aut-user section and adding it in a different fileβ¦. Not sure if THM is aware of the inline auth suer issueβ¦ hope they areβ¦ if not, a lot od people will be offline soon, no communication with VMs.
there seem to be two different vpn infra running or something... i found that if i go to thm/manage-account/access (the old way) and grab my config file there, i can ping 10.10.10.10 but i cannot ping room vms. however if i go to thm/access (the new way) and grab my config there, i cannot ping 10.10.10.10 but i can ping room vms.....this is regardless of vm regions... tldr use thm/access to grab your config
THM !!!! Where are you!!!! π₯²π₯²π₯²
Correct, you can ping 10.10.10.10 but you cannot ping VM if you do not change the VPN file and fix it manuallyβ¦.
I also find that I can't access content that is behind their public proxy - it seems others above are having the same issues?
dont need to manually change, you need to grab it from thm/access to get the new config
then you wont be able to ping 10.10.10.10 but you will be able to ping room vms
also you vpn ip you will notice isnt 10.x.x.x anymore, its 192.168.x.x
Did it, but was showing an error related to line 10 at .ovpn fileβ¦.
Correct, now are showing 192.168.x.x
ok if you see 192.168 then you are on the new vpn configs and for me the room vm works now
I have the same problem
Correct, I was completing a machine, reverse shells, communication, all good, however it was thanks to chat gpt that found the error at .ovpn file an I was able to fix the issue manually. It was not thanks to THM⦠sad!!!
Gave +1 Rep to @worthy turtle (current: #3276 - 1)
cc the error to chat gptβ¦ it will show you how to address the auth errorβ¦.
oh i see, good to know. im doing a room right now and everything seems to be working fine but if i run into issue i will look into this. thanks!
hello guys i have some problems with openvpn stuff last night its connection was okay i could still practice ctf but right now when i active it i cannot connect to thm vpn also i did connect it
this connection issue seems to be general. because since yesterday i have tried everything. i sent my problem in room-help and got a solution bt still nothin works
Just an update on my end from this situation if it helps. I regenerated a new ovpn file and am able to load 10.10.10.10 with a legit IP address but the URLs from the rooms still donβt load for me.
thanks buddy bt i think our goal is to reach the target machine. lets wait for mods for better update bcos i have tried quite a number of vpn location n region, regenerated the config yet i cant access the target's machine
Gave +1 Rep to @misty badger (current: #1298 - 4)
Yeah I think weβre saying the same thing
I meant to say the URLs (like the reverse proxy URLs or the target machine IPs)
gotcha π©
same issue here...
successfull connected to vpn server, 10.10.10.10 reachable, but cannot reach target machine at 10.82.155.226 (server EU3)
I'm having an issue where I can't connect to the machines on any room. I first noticed it a while ago, I was still using US East, then one day I encountered a problem where I can't connect to the machine I opened up in a room. I even tried ping it just say destination is unreachable, even restarting the machine and still I can't connect to it. In my setting I get a good status, everything is connected. Then I changed my region to Asia Pacific and downloaded a new premium configuration and I still have the same problem, access page says I'm all connected but pinging the machines it says destination unreachable.
short update
I'm on the new VPN (192.168.x address)
I can reach a "newer" VM (10.80.158.31)
but not an "old" one (10.82.129.86)
Hi, I cannot connect with VPN.
Is there any issue with the VPN server ?
or anyone facing this issue ?
I am having similar problem. Have just rejoined, the first room I've tried doing the website isn't loading (https://tryhackme.com/room/walkinganapplication) - Bit disappointing...
Manually review a web application for security issues using only your browsers developer tools. Hacking with just your browser, no tools or scripts.
I'm also having issues accessing content at the moment.
http://10-65-170-72.reverse-proxy-us-east-1.tryhackme.com/
504 Gateway Time-out
nginx/1.29.0
Hello
I am facing issues related to vpn. Should I ask it here or any other channel?
same, I can't connect to eu-west-1-vpn.vm.tryhackme.com
Hello , so i think we're all facing the VPN issue , i believe that the machines are spawned in a different region that we connect the VPN to
for example : i connect to the VPN and my ip route table is as the attached picture
but the THM Machine that is running is on a different subnet in my example it was on 10.80.0.0/16 subnet , when i run the attack machine it spwans in the same subnet
that's why we can normally ping 10.10.10.10 but we're not able to detect the other machines we spawn
pretty sure this isn't the issue, I was using the vpn on a different subnet and it was working just fine, but the vpn(s?) are down
it is the case , i changed the Region and the vpn downloaded the vpn files again and when i found they were on the same subnet
it worked
sooooooo yeah
the issue is I cant do that
go to your VPN page
since I got migrated to the regional infra it seems I cant use the regular one
and the regional one is offline
asta, I have
sure
eu is down
pick Asia Pacfic , it will connect you to 10.48.0.0/12 Subnet and machines will spwan on that subnet
that worked
but I picked na west
thats weird, I tried that earlier but it didnt work
i dont have NA west on my end tbh XD so i didnt try it
alright
soooooooooooooo all good ?
but damn, seems like literally all eu infra is down
the Vpn only , the machines are working fine
like if you used the attack machine it would work normally
as it spawns in the same region
dont worry it doesnt effect the settings you've done
just acknoledge and spwan your machine
in your terminal either ping it
or check the ip route
and check the machine ip
yeah.........
ping 10.82.156.192
PING 10.82.156.192 (10.82.156.192) 56(84) bytes of data.
From 46.59.113.90 icmp_seq=1 Destination Net Unreachable
okay
im not in the same subnet
so whats your ip route ?
10.8.0.0/16 dev tun0 proto kernel scope link src 10.8.100.128
10.10.0.0/16 via 10.8.0.1 dev tun0 metric 1000
10.101.0.0/16 via 10.8.0.1 dev tun0 metric 1000
10.103.0.0/16 via 10.8.0.1 dev tun0 metric 1000
10.201.0.0/17 via 10.8.0.1 dev tun0 metric 1000
okay so this is the old VPN config file
yes, I used na west regular
cause if I use the new regional vpn it only lets me use europe and its down
the new VPN config files are in this format us-east-1-Deku69-premium.ovpn
but its down
yes that's why i told you go to mumbai
no but I cant select anything
well it's a temp solution until eu is back
weird that only asia works lol
so worked for you ?
I have like 10 .ovpn files lol
it should be back up at this point, its been down for over an hour
even worse.....
soooo all good now ?
for me, even as of just 5 hours ago it was working
yes just gotta test if I can reach target machine
you'll probably be fine
the vpn infra seems to be kinda sketchy rn lol
if the target is at 10.45 and above
it doesnt work, but the target is on .48
192.168.128.0/17 dev tun0 proto kernel scope link src 192.168.131.114
10.48.0.0/12 via 192.168.128.1 dev tun0
its not....
show me your ping
wait now its working
xd
ya i said it was a " temp " XD
as the ping here is a pain in the ass
hopefully they will improve the vpn infra and fix all the issues
hope everyone who have the issue will read our long ass conversation
bye
Hello, since yesterday I have been trying to connect to the Windows machines in the Logs Fundamentals and Firewall Fundamentals rooms, both with the machines provided by the site and with Remmina, but I can't connect. Even if I do connect, it keeps restarting. Similarly, when I connect with Remmina, it keeps asking for credentials. I changed the protocols in Remmina, but it didn't work. I turned the machine off and on, but it didn't help. I turned the VPN off and on, but it didn't work. So, I need some help.
Have you tried changing your region to asia?
Hi! Quick question, im trying to do the room "Metasploit: Exploitation" , im on task 6 msfvenom. I had to change my region because apparently this room is not available on the European Server so i tried the 2 others Asia Pacific and US East but when im launching the machine i get this error :
Could not chdir to home directory /home/murphy: No such file or directory
$
I tried to switch to both Servers outside of Ireland and it gives me the same type of error.
eu is down
some other stuff seems to also be affected
so I think you'll just have to wait for everything to go back up
since changing regions didnt work
Yeah didnt work. But yesterday i started this room and it already told me it was not available on EU Server and basicly just change region or contact box owner to make it available... First time i saw that on THM just fyi in case it was not related to EU being down today ( just the step 6 , the others were working)
never seen a room not be available in eu with that kind of pop up either, weird
Thanks i will wait and come back in case it still doesnt work after a few days.
Hi, has anybody have anyluck with the "upload vulnerabilities" room lately? I can access the VM, but even with the /etc/hosts config I cant access the vhosts on it, I only get the page telling me to go back to the setup
have you tried changing your region to asia
I dont have the option in my account settings, where should that be done?
no, i didn't. act. i think that problem not about vpn, you can connect site machines without vpn
manage account > vm and vpn settings > vm region
yes but the machines are spawned in the region you select, so please try selecting a different region and try again
like asia seems to be working pretty well
Hello ! Is it just me or the RDP connection in the room https://tryhackme.com/room/introtocredentialharvesting does not work ? (I can't even see it in route or ping it..)
ok thanks, just tried it, but same result unfortunately
Gave +1 Rep to @turbid path (current: #1298 - 4)
try changing your region to asia
can I see your ip route?
(I'm using the attack box.. )
try anyways
@steel wadi
Past few days. No route, or for me right now, connection drops after a couple of seconds.
what ip does your target have?
10.48.170.23
can you ping it?
yes
what exactly was the issue?
I can also access the page telling me to do the /etc/hosts setup
/etc/hosts is correctly configured, but I cant access the vhosts
unless you give me more info I cant help you, I dont have premium
oh you cant access the domains?
nope
I changed the region and the machine is working, but there are still some issues. Full-Screen not working. Remmina connections failing. But thanks it works for now
Gave +1 Rep to @turbid path (current: #1113 - 5)
communications error to 192.168.210.2#53: timed out
ok, how would I go about fixing that?
thats his eth0 route
I can reach it
i know
open network settings on kali
its probably firewall settings issue
maybe, or his dhcp isnt working
its open, what am I looking for? I can reach other websites without issue, just not the vhosts on the VM
weird
can I see your vhost file?
/etc/hosts you mean?
yes
does dig kali work
no
same error?
yes
Just wait it out?
what about ping kali
its working
try one of the domains?
your vm? yes
dont think so, problem is also here on the attackbox
yes but first of all, vhosts are local, so it can only be an issue with your own setup
second, if you cant resolve them with dig, I wouldnt be surprised if your browser cant either
anyone else experiencing VM issues after the updates?
you could try hosting a local http server with python -m http.server and then going to localhost in your browser and seeing if that works
and then doing the same thing with the kali hostname
yes, a lot of people, try changing your region to asia
which room?
upload vulnerabilities
past couple of days, I have been experiencing VM issues, like windows hosts keep logging me out and reconnecting.. today I am unable to connect to a VM in EU (Ireland)... 504 error from web server.. its been 20 mins so far.. i am connected to VPN in the same region. room: "Monday Monitor"
yeah eu vpns are pretty much just down altogether
and theres a lot of other infra issues
not sure why though
I guess just cause they're changing and migrating infra?
Alright, Thanks.. i will try Mumbai.. which is closer to be but i switched to Ireland since it was working without issues before
I'm connected on an EU VPN right now
seems like its somewhat online again
It's been more the disconnect than the connect
well, ap-south isnt working at all... atleast eu servers i got to see 504 error.. ap-south just doesnt work at all
Hi ,
Do you know if we can earn streakfreeze when we reach important milestones?
- 500 days streaks
- 1000
- 1500
I have 982 days and I'm wondering if TryHackMe will be generous or not!
Have a good Sunday.
I dont think it would be a streak if you can pause it
and there are badges that show your streak?
I am not sure if that's an issue but I can't ping from attackbox on my machine that is connected to VPN but from kali I can ping 10.10.10.10 and I was trying to scan target machine (10.80.190.156) and I can only perform scan from Attackbox not from my kali. Why is that happening?
There is a 1000 days badge, I like badges but i like streakfreeze to!
so, i think this is just a badly setup server VM in "https://tryhackme.com/room/mondaymonitor" ?
All my machine are being moved to the new vpn route but non of the routes work from kali. Is every1 facing the same issue??
@keen cradle yes i believe so i cant connect to the machines themselves from Kali
openvpn is active and excited on my end and the THM site shows i am connected to their network but any ping i have done has failed
Same issue here: I'm connected to the EU-VIP-2 server, but I still can't ping some of the target machines I start. Also, it's strange my IP is now in the 192.168.128.0/17 range, whereas before it used to be 10.x.x.x.