site-support

[west chasm]

Information

Discord Slash Commands

https://support.discord.com/hc/en-us/articles/1500000368501-Slash-Commands-FAQ

Aug 4, 2025, 2:05 PM

[normal mirage]

It's working now. Had to leave the room and return. Will attempt to get the link now.

[earnest pewter]

hello i can not see the IP for ssh in linux fundamentals part 2 ?

[normal mirage]

@upbeat quarry Got the link. It's working now. Thanks for the help! https://10-201-6-60.reverse-proxy-us-east-1.tryhackme.com

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #14 - 630)

[upbeat quarry]

did you press the Start Machine button in Task 2?

[earnest pewter]

yes sure i am currently useing attackbox but i can see the ip in documents

[upbeat quarry]

thanks for the link, I can reach it too
the conclusion probably with your previous instance is that there was some temporary issue in THM infrastructure
anyway, happy THM

[scenic torrent]

Gave +1 Rep to @normal mirage (current: #2016 - 2)

[upbeat quarry]

you find it under Target Machine Information under the red heading at the top of the webpage, as per screenshot

[earnest pewter]

thanks for your help @upbeat quarry !

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #14 - 631)

[upbeat quarry]

probably good to spend some time familiarizing yourself with THM environment
check this THM material:

• in particular: https://help.tryhackme.com/en/articles/7977454-how-to-starting-your-first-tryhackme-machine
• in general: https://help.tryhackme.com/en/

[earnest pewter]

I will check them !!

[quasi iris]

Just confirmed — I can ping 10.10.10.10 successfully. Looks like I'm connected. Thanks for helping out, and yeah, the “Not Connected” label must be a bug

[scenic torrent]

Gave +1 Rep to @deft quartz (current: #65 - 146)

[deft quartz]

no worries

yes indeed the label is broken

[nova whale]

Halp! (Supposed to present a room to colleagues in <2h !?

• I regenerated/downloaded my VPN credentials

• I created the connection with sudo openvpn <username>.ovpn

• routes look good (ip r)

• I can only ping the VPN gateway (10.6.0.1)

• I can't ping machines (tried 2 rooms)

• I can't ping the machines' gateway (10.201.0.1)

• THM VMs:

  • can ping each other
  • can ping 10.201.0.1 and 10.10.0.1
  • cannot ping 10.6.0.1

My results:

> ping 10.201.57.103
PING 10.201.57.103 (10.201.57.103) 56(84) bytes of data.
^C
--- 10.201.57.103 ping statistics ---
114 packets transmitted, 0 received, 100% packet loss, time 115720ms

> ping 10.201.108.124             
PING 10.201.108.124 (10.201.108.124) 56(84) bytes of data.
^C
--- 10.201.108.124 ping statistics ---
7 packets transmitted, 0 received, 100% packet loss, time 6152ms

> ping 10.6.0.1      
PING 10.6.0.1 (10.6.0.1) 56(84) bytes of data.
64 bytes from 10.6.0.1: icmp_seq=1 ttl=64 time=27.7 ms
64 bytes from 10.6.0.1: icmp_seq=2 ttl=64 time=169 ms
^C
--- 10.6.0.1 ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 1001ms
rtt min/avg/max/mdev = 27.727/98.560/169.393/70.833 ms

> ping 10.201.0.1  
PING 10.201.0.1 (10.201.0.1) 56(84) bytes of data.
^C
--- 10.201.0.1 ping statistics ---
3 packets transmitted, 0 received, 100% packet loss, time 2045ms

> ip r
default via 192.168.6.129 dev wlan0 proto dhcp src 192.168.6.203 metric 600 
10.6.0.0/17 dev tun0 proto kernel scope link src 10.6.37.105 
10.10.0.0/16 via 10.6.0.1 dev tun0 metric 1000 
10.101.0.0/16 via 10.6.0.1 dev tun0 metric 1000 
10.103.0.0/16 via 10.6.0.1 dev tun0 metric 1000 
10.201.0.0/17 via 10.6.0.1 dev tun0 metric 1000 
172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 

[upbeat quarry]

did your openvpn command end up with Initialization Sequence Completed?
can you ping 10.10.10.10? if yes, you are good with THM VPN
however, make sure you are not running more than one instance of THM VPN (check with ps aux | grep openvpn) You can terminate all your running openvpn processes with sudo killall openvpn in order to start from a clean sheet in case of doubts

[nova whale]

Yes to all

did your openvpn command end up with Initialization Sequence Completed?
Not the last line, but final-10
can you ping 10.10.10.10? if yes, you are good with THM VPN
Yes, before and after 👇
however, make sure you are not running more than one instance of THM VPN (check with ps aux | grep openvpn) You can terminate all your running openvpn processes with sudo killall openvpn in order to start from a clean sheet in case of doubts
killed, restarted, same results as ☝️

Seems there's an issue between 10.201.x.x and 10.6.x.x?

[upbeat quarry]

check from my screenshot all the pings from your screenshot that work for me
I am using EU-Regular-4 THM VPN server, in case you want to try with that one

[upbeat quarry]

thanks, well noted, looks good

[scenic torrent]

Gave +1 Rep to @nova whale (current: #208 - 46)

[nova whale]

I mean from EU VPN subnet, not surprising that 10.6.0.1 is not reachable - I'll take 'er for a spin...

As for hte VMs, one is a windows box, so not surprising it doesn't respond.
TYVM for checking 🙇‍♂️

[upbeat quarry]

about Windows and ping, I guess it is the one, that I can nmap now but I could not ping in my previous screenshot

[nova whale]

Even worse on US-west 😬

> ip r
default via [...]
10.2.0.0/17 dev tun0 proto kernel scope link src 10.2.113.9 
10.10.0.0/16 via 10.2.0.1 dev tun0 metric 1000 
10.101.0.0/16 via 10.2.0.1 dev tun0 metric 1000 
10.103.0.0/16 via 10.2.0.1 dev tun0 metric 1000 
10.201.0.0/17 via 10.2.0.1 dev tun0 metric 1000 
[...]
> ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host noprefixroute 
       valid_lft forever preferred_lft forever
[...]
36: tun0: <POINTOPOINT,MULTICAST,NOARP,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UNKNOWN group default qlen 500
    link/none 
    inet 10.2.113.9/17 scope global tun0
       valid_lft forever preferred_lft forever
    inet6 fe80::de19:c639:b358:b777/64 scope link stable-privacy proto kernel_ll 
       valid_lft forever preferred_lft forever

> ping 10.2.0.1  
PING 10.2.0.1 (10.2.0.1) 56(84) bytes of data.
^C
--- 10.2.0.1 ping statistics ---
7 packets transmitted, 0 received, 100% packet loss, time 6152ms

> ping 10.10.10.10
PING 10.10.10.10 (10.10.10.10) 56(84) bytes of data.
^C
--- 10.10.10.10 ping statistics ---
7 packets transmitted, 0 received, 100% packet loss, time 6141ms

> ping 10.6.0.1   
PING 10.6.0.1 (10.6.0.1) 56(84) bytes of data.
^C
--- 10.6.0.1 ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 4086ms

> ping 10.201.0.1
PING 10.201.0.1 (10.201.0.1) 56(84) bytes of data.
^C
--- 10.201.0.1 ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 4098ms

[upbeat quarry]

do not hurt yourself further
come to EU-Regular-4, where things work for me
after that you have established it works for you too, then try maybe another VPN server (for better performance)
no guarantee though

[nova whale]

Eureka!
Thanks a million! (Eu-reg-4 FTW)

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #14 - 632)

[prisma echo]

anyone?

[upbeat quarry]

I cannot help you with that one, but the #pt1 channel is probably a better place to get feedback
otherwise, try to email THM support using the link coming below

[west chasm]

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 4, 2025, 4:10 PM

[upbeat quarry]

found this, with an answer from THM staff: #pt1 message

[solar breach]

I’m guessing THM is having a VM connection issue? Been trying to work on the network miner room all morning but it disconnects me from the box and the only way to get it to reconnect is term it and reopen. But even that is a 5 minute bandaid if I’m lucky.

Sometimes getting an “at capacity” error too

I’m on the US-West server btw

[upbeat quarry]

Is your VPN connection stable? check if there is continuous output in terminal where you ran the openvpn command
you can also run a continuous ping 10.10.10.10 and see whether you lose your ping responses when the target VM disconnects If so, that would be the sign the VPN connection is dropping
US-West was not good earlier with this user here: #site-support message Maybe you should consider switching to another VPN server, like EU-Regular-4

[solar breach]

Thanks I’ll look into that

[solar python]

I am getting this error all morning as well.

[upbeat quarry]

for which room?

[solar python]

I don't know which specific rooms but I am going back through the pentest+ path and multiple rooms seem to be having issues starting machine or attack box. Seems like things are improving but it was going on for a while this morning/afternoon now.

[solar breach]

It’s cleared up now. No issues wbu @solar python

[solar python]

Seems to have cleared up for me as well. But it was happening for a couple of hours today.

[loud crystal]

the attack box has been slow recently for me

[gusty goblet]

Is the site and attackbox slow today?

[loud crystal]

yes

very

what does THM prefer?
do we use the attack box or connect via vpn?

[keen flame]

are you guys able to launch attackbox? i tried it showed me an error saying thm is at capacity right now

[loud crystal]

just try again

really, it worked for me

[keen flame]

i see x)

it felt like "just gitgud bro"

im joking btw

[loud crystal]

gitgud?

[keen flame]

get good

[loud crystal]

no, you can solve most of your problems just by restarting

computer doens't boot? just restart
wifi option disappeared? just restart/wait

[keen flame]

guys i dont know if this behavior is intended, but I cannot configure DNS on Breaching AD room. I'm using attackbox and in my /etc/resolv-dnsmasq I wrote my THMDCIP as instructed

when i try "nslookup thmdc.za.tryhackme.com" it says ** server can't find thmdc.za.tryhackme.com: NXDOMAIN

when i ping my thmdc, i receive the responses normally

[solar python]

Back to getting the error messages again

[loud crystal]

and i got disconnected from the attackbox

[upbeat quarry]

after updating /etc/resolv-dnsmasq, do the following

sudo systemctl stop systemd-resolved
/etc/init.d/dnsmasq restart```

[solar breach]

Mine is still kicking. Might be on a different server.

[lament flame]

I've been experiencing issues with Rabbit Store for the past 20 minutes, when I try to log in to the storage website the exact same way I've been, even after restarting my VPN and NetworkManager connection and host interface -- it's dead. I can send a POST request to /api/login but I don't get a response even with my web application security tool's "capture responses" checked, and yes it is in scope. I've restarted the room VM multiple times and plopped the new address into my hosts file, same result.

[keen flame]

Omg thank you so much

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #14 - 633)

[upbeat quarry]

troubleshoot your VPN connection
can you ping 10.10.10.10?

[earnest wadi]

I've just tried 2 rooms, while using their attack box I am able to access those 10.201 ip addresses, but definitely some issues using my VPN to connect, seems like when the boxes are started they are setting up to the 10.201, I'm on the us-east btw and can access 10.10.10.10

[wispy sable]

I'm also having problems. I can ping and curl 10.10.10.10 but can't with room machines

[upbeat quarry]

which VPN server have you used to download your VPN file?
make sure you have only one THM VPN instance running at any one time, and that includes not running THM AttackBox while running THM VPN
about these rooms, how are you trying to reach them (maybe they are not supporsed to respond to pings, which is typical of Windows boxes)

[upbeat quarry]

not running more than one instance of THM VPN?
Please screenshot ps aux | grep openvpn

[wispy sable]

I used Us-East-Regular-1. I wasn't running any AttackBox and the rooms I was trying were Hammer and OpenVPN. I've done both in the past and they are supposed to respond to the ports I've been trying to connect.

[upbeat quarry]

thanks
maybe you have the MTU issue: please run THM VPN troubleshooting script at https://github.com/tryhackme/openvpn-troubleshooting

[scenic torrent]

Gave +1 Rep to @lament flame (current: #1054 - 5)

[lament flame]

Incidentally, 10.201. block IPs are the same ones Rabbit Store is bringing up machines on.

[lament flame]

Okay I'll try that out and let you know what happens

👍

[earnest wadi]

ok, figured I'd just reach out to see if it was an issue

[upbeat quarry]

would nmapping hammer then just not work?

[wispy sable]

Didn't work some minutes ago when I tried

[upbeat quarry]

I have got an instance of hammer running
earlier I troublshooted VPN using EU-Reg-4, and that worked
after that I'll check with US-East
I'll report back in a few minutes

[upbeat quarry]

I did my test with hammer :

• using VPN server of EU-Reg-4, I could ping and nmap the target; scanning for all 64k ports, I found 2 ports open, but it was slow (474 seconds)
• using VPN server US-East-1, I could not ping nor nmap the target (same IP) I regenerated my VPN file, but same failure (of course ping 10.10.10.10 was succesful after Sequence Initialization Completed message from openvpn)
  Conclusion:
• I cannot explain why US-East-1 fails, as ping 10.10.10.10 works
• I suggest you switch to EU-Reg-4 which I know works (maybe slow though)
• you could try cycling through other VPN servers, and have better performance

[lament flame]

That did it! Thank you very much

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #14 - 634)

[upbeat quarry]

based on my test with hammer for user sutdentenherz, I tried to reach the VM for RabbitStore, but had the same issue:

• I cannot ping/nmap the target VM using US-East-1 (despite ping 10.10.10.10 working)
• I can ping/nmap the target VM and browse to cloudsite.thm using EU-Reg-4
  Obviously there is something wrong with US-East-1
  Which VPN server have you been using?
  One way for you to progress is to switch to EU-Reg-4

[upbeat quarry]

I am really surprised, and happy
BTW, what is your new MTU value?
and which VPN server are you using for your current connection?

[upbeat quarry]

could you try to choose another VPN server than US-East, as that one does not seem to work for me (despite the succesful ping 10.10.10.10)
I have just done some tests with EU-Reg-4, and that one worked
so you could switch to EU-Reg-4, or try your luck cycling through other VPN servers

[earnest wadi]

Sure I'll give those a try! but my issue was that I wasn't able to connect for this room, https://tryhackme.com/room/theserverfromhell which after getting a hint I found that I was using the right command, but not able to see the result.

[upbeat quarry]

and for that room it was OK with THM AttackBox, like you seemed to say in your first message?

[earnest wadi]

That was for the second room I tried, which was https://tryhackme.com/room/windowsprivescarena using the attackbox to RDP was fine. The initial box I am supposed to be able to grap the banner of the first port but wasn't able to connect

[earnest wadi]

Just tried EU-Reg-4 and still no luck, I'll try again tomorrow and cycle through them

[upbeat quarry]

too bad
with EU-Reg-4, I could ping and nmap the instances for both of these rooms:

• https://tryhackme.com/room/theserverfromhell
• https://tryhackme.com/room/windowsprivescarena

[dapper scaffold]

I'm wondering if I have the same/similar issue with my openvpn connection, I created a ticket a couple days ago.

[upbeat quarry]

are you connected to THM VPN right now?

[dapper scaffold]

I'm just connected using the attackbox currently.

[upbeat quarry]

if that helps, some troubleshooting above has shown that, at least for me:

• US-East-1 does not work
• EU-Reg-4 works
  if you want to try and provide feedback, maybe we can make progress together

[vestal cedar]

Hey guys! how could i kill this ai bot in the left bottom corner? it starts showing me pop-ups and i really don't like it

[ember osprey]

There isn't such an option yet

[vestal cedar]

Man your nick and AI which monitoring my actions on the site are really concerning coincidence

but thanks. Though it's really disappointing answer

[merry harness]

Me too my VPN us-east-1 doesn't work anymore

[violet vortex]

Hi. The monthly rankings from my country are inaccurate. I am ranked number one (see the right side of the icture for your information), yet only inactive members for this month are shown on the top 50 list.

[ember osprey]

You all have 0 points , you're all ranked as #1

[violet vortex]

Just checking to make sure but I earned points today, so why are my points still at zero?

[pallid barn]

is there any active technical admin I want to talk to him about points not calculated

[dapper scaffold]

Ran the troubleshooter. First time, said MTU issue, still didn't work. Second time, said duplicate instances so it killed duplicates, still didn't work. Going to try EU-Reg-4

[ember osprey]

Only points from this month's challenge rooms is counted

[ember osprey]

Not an admin but everything works fine on my side

[pallid barn]

I will dm you if it possible

[dapper scaffold]

EU-Reg-4 seems to work

[violet vortex]

Ok. Still dont understand since nsome of the profiles have not even been active this year, or in five months, but thank you for the info.

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5759)

[wary trench]

<@&612305984752451594> Hey team! I lost my streak yesterday and I was really bummed about it—I’ve been consistent every day but must’ve missed it by a few hours or due to a timezone issue. Would it be possible to request a streak repair?

I totally understand if not, but I’d really appreciate any help. Thanks for all you do, this platform means a lot!

[cedar rampart]

Hi I have a subscription related question.

Suppose I decide to pay for one month with the monthly option

and decide that I want the yearly subscription later

Do I have the option to switch options? Or am I perma stuck to one option

also do I get the 50% if I swap over or do I have to apply straight for the annual option wholesale?

[rough tide]

done that before just not on the ss

[soft elk]

why some challenges don't allow VPN boxes connect (Firewall?) for example injectics

[dusty gull]

I'm asking you want to make the vpn to connect to the firewall right?

[soft elk]

never mind I can't even ping the attack box lol

something is off, I will just use the attack box, don't have the time to dig in. 😦

other wise, koth and other rooms work fine

[ember osprey]

Yes it would 🙂 . Send an email to support on the address below and explain your situation they will fix the streak for you 🙂

[ember osprey]

Seems like the bot is down but send an email to [e-mail] 🙂 . They will fix it for you

[ember osprey]

You can switch anytime you want

[timid lodge]

unreliable vpn connection.

tried a new kali box and no better

[timid lodge]

us-west-regular-1 might be boned. eu-regular-4 seems ok so far

please no more hours of trying to get the vpn working for my class

[viscid axle]

Looks like you got someone stuck queuing up into leagues this week. Might want to check he code again, or are there really two accounts with identical name/rank/league?

[upbeat quarry]

@ember osprey Hi, yesterday, I interacted with several users having problems with US-East-Regular-1 and US-West-Regular-1, and some of them had success after switching to EU-Regular-4
my personal experience:

• US-East-Regular-1: not working (despite ping 10.10.10.10 working OK)
• EU-Regular-4: working fine
  do you have a view about which VPN servers work/do not work at the moment?
  thanks for your help

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5760)

[manic oriole]

Hello. Lately, I've kept having problems with the AttackBox. You see, if I leave it unattended for too long (like a few minutes), it automatically disconnects and I cannot connect back again which forces me to terminate it and start again. Even when I am busy on the AttackBox, sometimes it freezes so I refresh the webpage and the AttackBox is somehow gone, so I have to start a new one again!

I am using Tryhackme on Chromium Version 137.0.7151.68 (Official Build, ungoogled-chromium) (64-bit)

[upbeat quarry]

thanks for the feedback

[scenic torrent]

Gave +1 Rep to @dapper scaffold (current: #3070 - 1)

[fast veldt]

Can anyone explain me why am getting invalid url?

[upbeat quarry]

maybe this helps: #site-support message
check chat messsages before and after in the chat chain

[fast veldt]

Thanks you so much

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #14 - 635)

[fast veldt]

He actually exposed the room he is submitting for. But yeah eventually if someone get to my writeup which people will eventually but they will not know my identity here. Because both are completely seperated from each other.

[nova sail]

I cancelled my subscription(on 30th july) still i got subscription for another month even tho i didn't pay. They are not replying my email , what should i do?

[timid rose]

When did you mail them?

Okay i have a issue aswell, my machines are getting terminated out of no where. 30 mins ago i was doing a room and the machine i was working in just did a shutdown. Is this common thing? Its not only today that i have this issue its something i had for the past weeks.

[dreamy socket]

Hello I have two questions : Is it possible to reset a learning path ( I have been out of it for a while and i want to do a redo for my jnowledge check)

Second question: When I do try to enter snort ( where I seem to have been last time) I can't I only get this

[nova sail]

3 aug

[upbeat quarry]

this message (#site-support message) reported today similar issue, but for THM AttackBox
my personal experience is that is not uncommon for machines to terminate before their expiraton time, but it more often happens to my AttackBox in the morning (UK time), and I associate this to THM starting their day by fixing the issues of the previous hours/night, with some disruptive effect on their infrastructure Just my interpretation 🙃

[wary trench]

Thanks for your timely response!

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5762)

[ember osprey]

Thanks for reaching out @upbeat quarry . At the moment US-EAST-1 and EU-VIP-1 and EU-VIP-2 are definitely down . I will forwards the issue to staff now to see if they have more info maybe 🙂

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 636)

[ember osprey]

You can reset the whole path but you can reset individual room progress by going to Options > Reset Progress

[ember osprey]

For subscription related problems reach out to support directly on the email below

[west chasm]

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 5, 2025, 9:15 AM

[dreamy socket]

Problem is I can't enter the room because I got that message as depicted instead<< the problem seem to have resolved itself, ty KGB

[ember osprey]

scroll down a bit you should be able to click ok and be redirected to a room

[clear star]

Hello , there is a problem, i am at Linux Fundamentals Part 3 Task 5 , and I typed English but it said not English

I can’t send image to this chat..

[west chasm]

@clear star

Discord: How Do I Verify My TryHackMe Account?

Article Link

https://help.tryhackme.com/en/articles/6495858-discord-how-do-i-verify-my-tryhackme-account

Aug 5, 2025, 10:31 AM

[upbeat quarry]

follow link above, then you can upload files

[clear star]

Ok I got it thank you

There is my problem

[upbeat quarry]

try another signal, as per room material

[clear star]

It seems like only that question have that problem

[upbeat quarry]

what I meant is that SIGKILLis the wrong answer
granted, that warning by THM about using English is misleading
refer back to room material for the right answer, concentrating on the word in bold in the question (cleanly)

[clear star]

Oh I got you😂sorry my English is not good, appreciate for your help and patient

[bright folio]

Hi all, I tried to insert SS here but could not.
I got a discount email from THM stating that :
"This discount gets you 6 months free on an annual subscription"
but when i click on it and go to the THM page it says and gives 5 months ( Every small details matter).

[west chasm]

@bright folio

Discord: How Do I Verify My TryHackMe Account?

Article Link

https://help.tryhackme.com/en/articles/6495858-discord-how-do-i-verify-my-tryhackme-account

Aug 5, 2025, 2:04 PM

[upbeat quarry]

you can insert SS after you follow the instructions from the link above

[bright folio]

The email with : 6 months

when following link and try to get premium : says 5 months

[upbeat quarry]

My understanding is that enquiries about subscriptions is handled by email using the link coming below

[west chasm]

@bright folio

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 5, 2025, 2:11 PM

[bright folio]

Yeah, I just wanna be sure I got 6 months and not 5 🙂 , also its more professional for THM as well if the advertise their promotion correctly.

[upbeat quarry]

I guess THM will first check if that email was legit

[frozen flax]

@deft quartz hey, anything I can do now?

[frozen flax]

To try and have connection

[deft quartz]

yeah so can you ping or reach 10.10.10.10

via the browser

the label connected or not connected label on the website is broken iirc

[naive stag]

someone help me this

[knotty plank]

Which region are you from?
I don't think it is allowed to tell you how to circumvent this.
But as the message says, there is still a lot of free stuff on THM you can check out.

[naive stag]

I am at East Asia

[knotty plank]

Which country exactly?

[naive stag]

Taiwan

[wet snow]

Enumerating Active Directory

for the life of me I can't connect to this room, it's like tinder, I'm supposed to have a match but nobody is answering my messages

I connected to the vpn, I put the DC in my dns settings, but zilch

[upbeat quarry]

are you using THM AttackBox or connecting through THM VPN?

[wet snow]

vpn and my own kali like God intended

[naive stag]

anyone have sol to this

[upbeat quarry]

can you ping the IP of the DC?

[wet snow]

no I cannot, I tried both leaving the dns settings empty and putting it in network settings in kali but in both cases I can't ping the DC

ip route does seem to indicate it can reach the network though

[upbeat quarry]

a few more checks first: is the status of the network running, like mine is in the screenshot?

[wet snow]

yes it is

I am voting for a reset but I have to wait an hour

[upbeat quarry]

as a precaution, as it has only 23 mins left, extend it by one hour right now

[wet snow]

ok

[knotty plank]

Yes, there are unfortunately restrictions for this country

[wet snow]

I need to finish some chores might check back in a bi thanks

[upbeat quarry]

OK, ping me when you are back, I may be around, otherwise someone else

[wet snow]

I sent out the last vote to force a reset, how I can ping the DC again, thanks for helping

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 637)

[merry harness]

Does the VPN US east 1 repaired?

I am on EU regular 4 in the meantime

[upbeat quarry]

it does not work for me, despite several attempts today
this morning, I checked that EU-Reg-4 worked, as well as EU-VIP-1 and EU-VIP-2

[merry harness]

@upbeat quarry ok I will check from time to time if it's repaired

[rich otter]

How does the Recommended Challenges work? Does it check the rooms I have completed and able to recommend challenges I can answer from easy to hard, or it is random.

Though I am still on Cyber Security 101 path, I want to take challenges that will reinforce what I have learned so far.

[frigid moss]

pretty sure it tracks your learning path and goes on accordingly to give you challenges

but if you're on cyber101 keep learning as none of the challenges are THAT easy imo

but it will never hurt to try an easy challenge still

[ember osprey]

Not yet i think 🙁

[ember osprey]

It shows challenges related to the topic of your previous ones 🙂

[oak valley]

Hi guys, where can I ask about renewing my subscription, please?

[ember osprey]

Hi , for subscription related questions reach out to support directly on the email below 🙂

[west chasm]

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 6, 2025, 3:24 AM

[oak valley]

Sweet!!! Thanks @ember osprey !!!

[scenic torrent]

Gave +1 Rep to @west chasm (current: #56 - 179)

[topaz ferry]

hey, i actually have no idea if im being paranoid but better be safe than sorry. while i was doing a ctf on a kali VM of yours (yes the VM on the browser). I had that VM serving a http server on port 9999 to transfer a file to the target machine of the ctf, usual stuff, but out of no where i start getting spammed with requests from this ip: 199.45.154.142 (on abuseipdb.com it has 100% Confidence of Abuse and 6471 reports). i will send a print of the requests sent to the vm (the first request is mine) https://gyazo.com/0ba050b42a5b66412916d89d92062d5b

[naive dust]

who should I contact ? this room is broken, since we get that a necessary library for ruby is missing (thus ruby can't be used which is necessary for the root flag) https://tryhackme.com/room/empline

[upbeat quarry]

you have this channel for reporting (and documenting) bugs #1333993673381253162

[visual karma]

Hello!

Can I ask how the 6 months free on the annual premium subscription works cause on the invoice it isn't showing anything?

[misty lodge]

something is wrong with the attackboxes on the site, today they stopped responding to me 5 times

[upbeat quarry]

you can check when your subscription ends by going to https://tryhackme.com/manage-account/subscription while logged in
otherwise, for anything commerical like subscription, it is best if you turn formally to THM support at the email address coming below

[west chasm]

@visual karma

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 6, 2025, 10:16 AM

[visual karma]

I couldn't find an email on the website that's why I asked on the discord

Thank you!

[upbeat quarry]

I think you will find it also indirectly by navigating your way through the THM bubble you can see at the bottom right corner of THM web pages, as per screenshot

[visual karma]

Yes, I'll try to find more as I wait for a reply

[mental drift]

Hey Guys, good morning, just wondering if anyone else is having issues getting to the network on 10.201.0.0 255.255.128.0 on tryhackme?

Im using openvpn on my mac. I am able to get to 10.10.10.10 (pinging just fine), but the target machine i am trying to get to is 10.201.58.108 and I cant get to it all (not pinging either).

I have tried EU, US-West and US-East openvpn config, and I got the same result.

when connecting to vpn, i can see the route being added in 2025-08-06 07:00:03 /sbin/route add -net 10.201.0.0 10.6.0.1 255.255.128.0 and confirmed with a traceroute that my first hop is to 10.6.0.1

From here im not sure what else i can do, any ideas or assistance would be greatly appreciated

[upbeat quarry]

US-East has been down for me since the WE Several users have reported similar experience in this channel
I do not know about US-West
I can confirm that these VPN servers work for me at the moment: EU-Reg-4, EU-VIP-1 and EU-VIP-2

[upbeat quarry]

I have not had that experience so far today
some users have complained of similar experience over the past few days, as far I can see in this channel, but it seems to appear as a temporary issue usually

[mental drift]

Hey Shy1, Thank you!!!!! i tried EU-Reg4 and that is working now. Go figure the one you don't try works...lol

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 639)

[nimble flint]

hey guys i need your help
i play ctf in thm Instead of using AttackBox I want to use OpenVPN (on local VM) to access the target machine. I entered the target's IP in the browser but it's stuck on loading. I tried pinging the target IP from terminal and all packets are received. Also the access page shows that the VPN is connected. How do I access the target?(without AttackBox) I did all the steps i.e. download the config file, run the 'openvpn' command and the VPN is connected successfully. Just the target isn't loading.
is this server issue or what please let me know

[deft quartz]

can you ping 10.10.10.10

did you run an nmap scan?

maybe the webserver is running on a different port

or just not booted yet

[nimble flint]

ping works perfectly in 10.10.10.10 and also a target ip even port 80 is open
but when i search in firefox or any other browser it load till the end and never reply

well im in EU(IRELAND) server and IND vpn server

[deft quartz]

that could be an issue

[nimble flint]

what issue

[deft quartz]

that you are on a indian vpn server

but are in eu

[nimble flint]

so what is a perfect one

[deft quartz]

i would pick the EU ones since you are in the EU

always pick the one closest to your physical location

now you are sending data from ireland to india and back (thats very far) while you can send data from ireland to somewhere in the EU (not very far)

[nimble flint]

yep i'll try

[stuck sorrel]

hey, I have troubles making AD Tier Model room to work. The services on the machines keep stopping and I'm not able to start the tasks

[nimble flint]

@deft quartz still not working man

[ember osprey]

Can you see your ip reflected on 10.10.10.10 ?

[nimble flint]

@ember osprey what do you mean sorry , im newbie

i think no reflection it says
ping 10.10.10.10 (10.10.10.10) 56(84)

[upbeat quarry]

with your browser, when you go to 10.10.10.10, do you see your tunnel IP address reflected in the web page, like I see mine (10.23.59.253) as per screenshot?

[ember osprey]

Look at the image above 🙂

[ember osprey]

Thanks 🙂

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 640)

[nimble flint]

This thing also never showed up it loads till the end with no response,but i can ping with it

[old harness]

Hey THM team — I’m having an ongoing issue where I can’t reach any deployed room machines. VPN connects fine (tun0 up, IP assigned), I can ping 10.10.10.10, but every box in the 10.201.x.x range times out.

I’ve tested:

• Multiple .ovpn config files (default + region-specific)
• MTU tuning (mtu 1200)
• Clean firewall (iptables ACCEPT all, UFW inactive)
• Routing table correct: 10.201.0.0/17 → tun0
• curl and ping to room IPs hang every time
• I’m on physical hardware (Parrot OS), not a VM

This happens across all rooms, not just one. I suspect I’m stuck on a bad VPN exit node. Can I get reassigned or have this looked into?

Thanks!

[ember osprey]

Open up new terminal and run this cmd
sudo ip link set dev tun0 mtu 1200

[upbeat quarry]

looks like you may have the MTU issue
I suggest you run the VPN troubleshooting script that THM makes available here: https://github.com/tryhackme/openvpn-troubleshooting
if there is an MTU issue, it will flag it and propose a correction
please provide feedback

[upbeat quarry]

agreed 🙃

[old harness]

I did that. trying the vpn troubleshooting script now

[upbeat quarry]

and thanks of course 🤣

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5771)

[nimble flint]

Yeah man I'll try it 👍

[upbeat quarry]

have you tried EU-Reg-4? that one has been consistently working for me
also, please pick up a target VM as a benchmark, so we have a common ground I suggest you choose this one (https://tryhackme.com/room/picklerick), as it responds to pings and has only 2 open ports (22,80), hence loads fast

[upbeat quarry]

can you provide more details? are you referring to the Windows services?
I have not done that room, but starting the target VM seems to provide a stable environment for me

[nimble flint]

@upbeat quarry thanks man it works

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 641)

[old harness]

[-] Script is being run as a low-privileged user
Would you like to run this script with higher privileges automatically (Y/n)? y
[+] Re-running with root permissions
[+] Stable internet connection
[+] OpenVPN is installed
[+] tun0 exists
[+] tun0 IP is in the correct range
[+] Only one instance of OpenVPN is running
[+] Confirming connectivity
[+] MTU value OK
[+] Connectivity checks completed!
[+] You are connected to the TryHackMe Network
Still can't accesss VMs including Pickle Rick

[upbeat quarry]

what is your current VPN server?

[old harness]

us-east-regular. I am going try another

[upbeat quarry]

US-East-reg-1 does not work
use EU-Reg-4: works for me and lots of other users as reported in this channel

[sharp robin]

i cant access the DC in the authenticated AD enumeration room, can i get a reset on it?

[old harness]

Woot! You fixed it! Thanks much!!!

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 642)

[nimble flint]

@ember osprey thanks for that code man it works

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5772)

[upbeat quarry]

you have to add your vote so the reset happens when the quota for the reset has been reached
an alternative is to leave and join the room back again:

• advantage: you are assigned to a different network instance (i. ei. different IPs), and that may be a cleaner environment
• disadvantage: you are assigned to a different network instance (i. ei. different IPs), hence you may have to redo some commands to reflect the new IPs

[sharp robin]

i already added my vote, but i gotta get another vote~

yeah im in the same network instance after rejoining 🙁

[upbeat quarry]

wait 10-15 min after leaving before you join back

[forest rover]

I also had trouble connecting with openVPN, switching to EU-Reg-4 worked. Does this mean everyone should just stick to using EU-Reg-4 ?

[upbeat quarry]

VPN servers not working is a temporary situation
you do not have visibility as to which one is working or not working
either you play around and discover for yourself or you come to THM Discord in #site-support to find out what other users have reported
some users, like KGB, have special roles (i. e. moderator), and seem to get direct info from THM, that gets passed here
of course, you always have the option to reach out to THM support via email (link coming below), but then you are in a queue that may take days before your turn arrives
personally, I cycle through through VPN servers (and regenerates) in case something fails, and I use the same target VM to test against (for instance Pickle Rick room: https://tryhackme.com/room/picklerick)

[west chasm]

@forest rover

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 6, 2025, 4:20 PM

[forest rover]

makes sense. I think I will just download the file for every server and cycle through if there is any issue. thanks a lot for the detailed answer.

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 643)

[sweet storm]

cant react to ``Bastion v1.6-badr (savagenj)

Target IP Address

10.201.7.111`` i am using cloudflare. if i add google dns sometimes i can reach but when remove google dns doesnt reach at all. thm vpn connected

[upbeat quarry]

which THM VPN server are you currently using?

[sweet storm]

VM is located in US East (N. Virginia)

[upbeat quarry]

that one does not work for me, and lots of other users
EU-Reg-4 works for me, and lots of other users I suggest you use that one

[hollow bramble]

username CyBerKai the 'Start Machine' Showing error that TryHackMe currently at capacity

[upbeat quarry]

sorry, I need to know which VPN server you are getting your tunnel IP from

[hollow bramble]

username CyBerKai the 'Start Machine' Showing error that TryHackMe currently at capacity

[upbeat quarry]

that is temporary, you can expect that situation to be fixed in a matter of minutes, in my experience
be patient, refresh and try again a few minutes later

[sweet storm]

Bastion v1.6-badr (savagenj)

Target IP Address

10.201.19.129

Expires

[upbeat quarry]

that is info for the target VM
that will work or not depending on the quality of your VPN connection
hence: which VPN server have you used to download your VPN file from THM Access page?
[back in 30-45 minutes]

[sweet storm]

in-reg-1

[brittle scarab]

Hi

[upbeat quarry]

I can use that server too, and I can reach a target VM I have just started
so, do you have a target VM up now that you have trouble with?

[sweet storm]

EU-VIP-1
Internal Virtual IP Address

10.11.145.49``` i am using this now but same issue.

[upbeat quarry]

what is the issue: ping, nmap, browsing?
and what is your target VM?

[sweet storm]

its dns issue i think. thm att box doesnt connect with cloudflare wrap enabled. need to disable cloudflare wrap.

Global
           Protocols: -LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported
    resolv.conf mode: stub
  Current DNS Server: 1.1.1.1
         DNS Servers: 1.1.1.1 1.0.0.1 8.8.8.8 8.8.4.4 9.9.9.9 149.112.112.112 208.67.222.222 208.67.220.220
Fallback DNS Servers: 2606:4700:4700::1111 2606:4700:4700::1001 2001:4860:4860::8888 2001:4860:4860::8844 2620:fe::fe 2620:fe::9 2620:0:ccc::2 2620:0:ccd::2

``` i just added those dns. but if i connect warp then att box ip unreachable

need to disable warp

[upbeat quarry]

I think some users have indeed reported issues with Warp enabled
so if you can disable that, that would be a good move
[I may be back later]

[upbeat quarry]

you can search THM discord for warp under #site-support to collect past messages about warp, as per screenshot

[dawn locust]

https://tryhackme.com/room/adauthenticatedenumeration

The network isn't starting for me... it's been about 10 minutes stuck on startup

It's up now... sorry.

[sweet storm]

please fix cloudflare issue.i cant just use google dns because only using non cloudflare dns i cant visit some site

again using cloudflare warp enabled cant visit att box using thm vpn

[sweet storm]

i disabled wrap cli but using smart dns which work. wrap cli doesnt work

[twin marlin]

Back at it again, I am starting to think open vpn just hates me lol

Even on my host box I am unable to reach THM

[topaz elm]

I have tun0 and can ping 10.10.10.10.10, but the site says I am disconnected on the top right, and when I try to scan the target box IP, it just stopped at loading on browser and termina. Any idea why? I have downloaded multiple THM openvpns, but none worked.

[sly chasm]

Hey gus I am doing "Nmap Advanced Port Scans" and I am facing this error. I can't make out how to solve it. Moreover I noticed that sometimes using some flags like -sA I am not getting the result as I am supposed to get. Please help

[lyric scroll]

Anyone else having trouble with the clipboard in the attackbox? It worked before but it hasn't worked for days now. Control shift c doesn't work. Also the clipboard menu doesn't appear at all. My settings in the Brave set for allow the site to use the clipboard. Is this a common problem now?

[austere horizon]

Try using another browser like chrome. If it works, it means the browser is the problem. Maybe it got updated.

[upbeat quarry]

which VPN server are you usring?
best to avoid using US-East-Reg-1 at the moment

[upbeat quarry]

you seem to have a strange syntax when it comes to specifying multiple IP addresses I would expect you would have to use characters like comma or hyphen
which task are you are doing with that command?

[twin marlin]

I have used like 4-5 different servers brother

[upbeat quarry]

EU-Reg-4, EU-VIP1 and EU-VIP-2 have worked for me all day long Have you used any of these?
also, on Windows, are you using Openvpn Community Edition, which the flavour THM expects for Windows?

[twin marlin]

I've tried EU-Reg-4, I have tried Kali Ubuntu Parrot and Windows 10 home.

I have disabled every adapter option other than my wifi and openvpn and checked my PFSense and wire guard.

I have checked the routes

@upbeat quarry

I've tried it hypervised and home system. I've tried open vpn and open vpn connect

[steep carbon]

dealing with the same vpn problems. haven't had a problem with them until now.

[upbeat quarry]

we can make some tests in parallel if you have some time
we can use this common ground:

• I am connected to EU-Reg-4
• I have started a target VM (Pickle Rick)
• using that VPN connection, I can ping and nmap Pickle Rick IP address (10.201.14.214)
  maybe you can start a VPN connection on EU-Reg-4 and see what happens when you ping and nmap the Pickle Rick IP? Please provide screenshots similar to mine

[upbeat quarry]

which VPN server are you using?

[steep carbon]

US east

gonna swap servers and try again

[upbeat quarry]

that is the one I would recommend you do not use
I have had no success with it since the WE, like many other users in this channel
I suggest you make some tests with EU-Reg-4 to make everything work
after that, you may get better performance with other VPN servers closer to your location

[twin marlin]

It appears to be working now, which is confusing. I am on EU-Reg-4 like I was previously but the connection is up and established. Not sure what changed but shit ill take it lol

[upbeat quarry]

EU-VIP-1 and EU-VIP-2 have worked for me also, if you need alternatives

[twin marlin]

Unfortunately im not paid yet, working my way through the free rooms after that ill pay

[upbeat quarry]

understood, EU-Reg-4 has worked for me since the WE

[upbeat quarry]

clipboard for THM AttackBox works as usual for me
10-15 minutes ago, the machine was very laggy, and I restarted it
the screenshot was taken after the restart: it shows the clipboard box in the middle is there as usual
I am using FireFox
I know there are ways to tweak browsers to behave differently in relation to clipboad, and for that you may want to have a look at this past message: #room-help message
personally, I avoid customizing my Firefox instance beyond a couple of extensions (mainly ad-blocker and dark mode)

[upbeat quarry]

which VPN server are you using? best to avoid US-East-Reg-1 at the moment
I you have stable VPN connection and can ping 10.10.10.10, please browse to that same IP address (10.10.10.10) and provide screenshot

[bright folio]

Where can i see my discord token i registered with here? I realised that i got 2 THM account and not sure which one i used here.

[upbeat quarry]

check this screenshot

[bright folio]

This i know, because i have 2 separate accounts. My problem is that i am not sure which one i used to reg. here.

[upbeat quarry]

not sure, probably KGB, or another mod, can help you with that
I suggest you ping them when you see them available

[ember osprey]

What's the issue exactly 🙂 ?

[eternal granite]

did you ever figure this out? ive been dealing with this for days. tried different servers as well. figured it was something on my end so i tried htb openvpn just to see and connected immediately? really frustrating

[naive dust]

is it just me or everyone get disconnected from the attackbox machine every while ?
it happens like every 3 mins or so while i am reading the content of the room
when its on idle or while i am using it sometimes

so far i've got disconnected like 30 times since the morning until tonight

[vernal mica]

i uploaded one write up of whats your name? room. Can I know how long my write up can public

[ember osprey]

Works fine on my side

@eternal granite @topaz elm Try to use EU-regular or US-WEST at the moment . Access page on THM's website is broken - ignore it . If you access http://10.10.10.10/ in your browser your connection is working properly 🙂

[naive dust]

i asked the built-in ai and it was saying that it could be some connection issues ...
but i used multiple devices and internet networks and it has the same issue

so either the ISP is having that kind of issue or it is just the attackbox machine that could be heavy on the thm network
it is a "windows server 2022 data center" type

[winged hazel]

happening to me as well. I'm getting US server instead of the usual Ireland one

[stuck sorrel]

the web service says machines are joined but after some time they stop responding and can't start doing the tasks

[tame timber]

Hi THM support team.I face too much this instance termination specific on AD machines every day.

Please tell me how to fix this or what I should do to have less this message on screen.

Thank you very much.

Because it takes time to set up everything and in the middle of work I should start over.

[stuck sorrel]

I also see such messages from time to time, not only for specific machines, but for random machines from the room I'm playing with

[upbeat quarry]

I'll play with that rooom later today, and report back

[stuck sorrel]

OK

[west chasm]

@eternal granite

Discord: How Do I Verify My TryHackMe Account?

Article Link

https://help.tryhackme.com/en/articles/6495858-discord-how-do-i-verify-my-tryhackme-account

Aug 7, 2025, 7:03 AM

[ember osprey]

Try to clear your cache and relog

[viscid grotto]

Just did it my machines were reconnecting every 30 sec.

[stuck sorrel]

@upbeat quarry web services went down again, but I found the script and run it manually and check the progress text file for the flags

[viscid grotto]

i cant connect to the target machine server using remmina it worked the first time but the machine is not connecting event after running new machines

[upbeat quarry]

are you using THM VPN or THM AttackBox?
which specific room are you doing?

[viscid grotto]

attackbox

right now i got connected to the rdp but after executing commands a minute later it closes down

Windows Privilege Escalation Task6 Machine

Now this happens in my task7

[upbeat quarry]

https://tryhackme.com/room/windowsprivesc20: this room, right?
I have just connected to that target VM for Task 6 using remmina from THM AttackBox
screenshot shows the corresponding Target Machine Information: can you post similar screenshot for your instance of task VM?

[twin perch]

I'm in the moniker link room and I'm having connection problems to the target machine as well, it keeps disconnecting me informing me that I have a weak connection but my internet speed seems to be fine (62.86mbps download/82.27mbps upload)

I tried both the web lab and tried Windows OpenVPN then connect directly via RDP. Still the same result.

Okay, nevermind I solved it by connecting to the target machine using the attackbox.

[viscid grotto]

It was happening to me too but I thought it was my internet when both machines got reconnecting messages but after a while on another task my target got disconnected while the attackbox was working fine

[spark copper]

What is the VAT of 20%? Is it some kind of tax? I'm not even living in UK:

[naive dust]

ad machines are kinda heavy because it uses windows server 2022 data center

[upbeat quarry]

I am experiencing also RDP disconecting from the target, as per screenshot
my command was xfreerdp /v:10.201.45.182 /u:'THMTakeOwnership' /p:TheWorldIsMine2022 and that session kept working for 5-6 minutes (top red rectangle), then dropped without reason, and then I could not restart it (bottom red rectangle)
for the record: this is Task 6 ("Abusing dangerous privileges") of "Windows Privilege Escalation" https://tryhackme.com/room/windowsprivesc20
I will try again later, but I have other RDP issues in another room that used to work a few hours ago ("AD Tier Model": https://tryhackme.com/room/adtiermodel): same creds as this morning no longer work this afternoon
so my conclusion at the moment: temporary issue on THM infrastructure

[viscid grotto]

I experienced the same issue with xfreerdp

Once disconnected then it pops up with an error

[upbeat quarry]

thanks for that tip
on my side, this morning, I started the DC and the workstation, and went through task 1 and 2
for task 3, I could collect flag1
this afternoon, I wanted to carry on but the RDP sessions no longer work (the creds are no longer accepted, but I also noted that there is no warning about the certificate)
I tried remmina and xfreerdp, DC and workstation: no luck
in case you get back on this room, I am interested to know if it works for you

[scenic torrent]

Gave +1 Rep to @stuck sorrel (current: #1529 - 3)

[viscid grotto]

Did you have any rooms in which you could use the RDP on our personal systems and which caused an error? My next room involves connecting via Remote Desktop Connection.

https://tryhackme.com/room/owaspapisecuritytop105w

[upbeat quarry]

by personal systems, do you mean a local VM (like Kali) connected through THM VPN? then the answer is no, just because I usually use THM AttackBox

[viscid grotto]

not on the vm

but on my og windows.

[upbeat quarry]

do you mean RDP from the host? like connecting through VPN from my Windows 10 host to THM target IP?

[viscid grotto]

ya

[upbeat quarry]

then no, as I never do that
if you do, please realize there is a risk, as your host is then connected via the VPN to all other THM users, who then can poke at your host in a dangerous way Of course, you can harden your host, but some script kiddies are good
so, my preference is to run a VM to THM VPN, and not keep anything sensivitive on it If that VM gets compromised, I can just delete and create a new one

[viscid grotto]

so i will just run it on kali VM then

thanks

[still quail]

@marble breach we want a subscription for business how do we get hold of sales person?

[ember osprey]

Get in touch with support on the email below

[west chasm]

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 7, 2025, 3:37 PM

[still quail]

Thanks

[dry condor]

Hi! I'm able to connect to the attack box and target machine, but I can't open the cowsay page to complete the OWASP Top 10 - 2021 exercise. My connection is working. Any suggestions to fix this? Is it an issue with the firewall?

[upbeat quarry]

the target machine IP is 10.201.91.241, as I understand it
can you nmap that IP?
also, when you say "attack box", do you mean you are using THM AttackBox in-browser machine as attacking machine?

[dry condor]

Yes, I'm using the THM AttackBox. I ran a nmap and the port is open.

[upbeat quarry]

are you using Burp?
if Burp is shut down but you left FoxyProxy active on your browser, that would cause that kind of issue
another scenario, is that Burp is running, with FoxyProxy active, but Intercept is on inside Burp

[random echo]

My status is active, but it's saying it's paused when I try to access premium rooms. Does anyone know what the issue is?

[ember osprey]

For account / subscription issues reach out to support directly on the email below

[west chasm]

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 7, 2025, 6:14 PM

[red tapir]

i have problem using gdb on my kali container arch amd , cause im using a mac arm

[granite bridge]

Is the red team capstone challenge not available anymore?

[woeful matrix]

Hi TryHackMe team, I’m Rohit from India. I’ve been trying to get a yearly subscription but I’m facing issues. I tried using 8 different cards, including a credit card, and I’ve already enabled international transactions and e-commerce on them — but the payment still doesn’t go through. Can you help me with that

[gritty plinth]

Im currently working through the Microswoft XDR rooms. There is a MS account given to follow the walkthrough. But that account got banned by ms lol

[ember osprey]

Try to post in #defending-azure-path

[west chasm]

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 8, 2025, 3:27 AM

[ember osprey]

For payment related issues send an email to support on the address above

[sharp sun]

in the Red Team Capstone when shell proxychains bloodhound-python -d corp.thereserve.loc -u user -p "pass" -c all -ns ip --dns-tcp error ```json [proxychains] config file found: /etc/proxychains4.conf
[proxychains] preloading /usr/lib/x86_64-linux-gnu/libproxychains.so.4

[proxychains] DLL init: proxychains-ng 4.17
INFO: BloodHound.py for BloodHound LEGACY (BloodHound 4.2 and 4.3)
[proxychains] Strict chain ... 127.0.0.1:1080 ... ip:53 ... OK
INFO: Found AD domain: corp.thereserve.loc
[proxychains] Strict chain ... 127.0.0.1:1080 ... ip:53 ... OK
[proxychains] Strict chain ... 127.0.0.1:1080 ... ip:53 ... OK
Traceback (most recent call last):
File "/usr/bin/bloodhound-python", line 33, in <module>
sys.exit(load_entry_point('bloodhound==1.8.0', 'console_scripts', 'bloodhound-python')())
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
File "/usr/lib/python3/dist-packages/bloodhound/init.py", line 314, in main
ad.dns_resolve(domain=args.domain, options=args)
~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/bloodhound/ad/domain.py", line 726, in dns_resolve
q = self.dnsresolver.query(query.replace('pdc','gc'), 'SRV', tcp=self.dns_tcp)
File "/usr/lib/python3/dist-packages/dns/resolver.py", line 1363, in query
return self.resolve(
~~~~~~~~~~~~^
qname,
^^^^^^
...<7 lines>...
True,
^^^^^
)
^
File "/usr/lib/python3/dist-packages/dns/resolver.py", line 1320, in resolve
timeout = self._compute_timeout(start, lifetime, resolution.errors)
File "/usr/lib/python3/dist-packages/dns/resolver.py", line 1076, in _compute_timeout
raise LifetimeTimeout(timeout=duration, errors=errors)
dns.resolver.LifetimeTimeout: The resolution lifetime expired after 3.106 seconds: Server Do53:ip@53 answered The DNS operation timed out.

[celest dune]

What is the 6 months free ice cube that's on the annual subscription? I was expecting it to mean that I'd be paying half what was shown on the price. Or does it mean I get 18 months?

[stuck sorrel]

I made it till task4, for task5 it needs configurations that are in task6. Not sure how the env will behave today

[scenic torrent]

Gave +1 Rep to @stuck sorrel (current: #1228 - 4)

[upbeat quarry]

thanks for the response
I am really curious to see how it goes for you, as I have just tried again, and it keeps failing (and yesterday morning it was OK)
I am documenting my attempts below, so I can use that evidence in case I have to open a ticket or report under #1333993673381253162

• target IP is 10.201.5.200, as per first screenshot
• using xfreerdp
  • command is xfreerdp /v:10.201.5.200 /u:'THM\Administrator' /p:Password321
  • result: login failed The user name or password is incorrect. Try again (second screenshot)
  • alternative command (so username and password are prompted): xfreerdp /v:10.201.5.200 (third screenshot), and same result
• I have also tried with remmina, but same results with 2 flavours for username syntax (last 3 screenshots)

[scenic torrent]

Gave +1 Rep to @stuck sorrel (current: #1057 - 5)

[stuck sorrel]

I had such behavior not accepting the user/pass during my "tries" to play the room during past 2 weeks. Something is wrong with this room. The web services that check if machines are synced also stops after few minutes and I had to dig and run the script that checks the flags manually. You may write these things to your report.

[upbeat quarry]

so, you are saying that some day user/pass works, and some day it does not, right?
about syncing, I'll keep an eye on that, when I have access to the room Actually, I thought intially I would do a first pass at the room without the workstation (and without the syncing), and have a second pass with the workstation

[silent sable]

Hello guys i need help for the breaching ad box. I cant start the network and i can't reset it on my account. It's failing

[upbeat quarry]

first refresh the web page: the network may actually have started and be in the state of running, but the web page needs refeshsing to reflect that

[stuck sorrel]

correct

[silent sable]

okay i'll give a try

I'd refreshed my browser but the network state is still stopped.

should i reset all the box ?

now it works

i'd to leave the room and check in again

[upbeat quarry]

good move, that is the way

[silent sable]

thx ❤️

[stuck sorrel]

just restored the env to flag5 and it doesn't accept admin's user/pass

[stuck sorrel]

@upbeat quarry I feel sorry that I didn't finish the whole room yesterday when I got the env working correctly 😄

[viscid grotto]

500 error is a server side error right?

[bitter creek]

Yep. 5XX Errors are server side errors. 4XX are bad input/user caused errors traditionally at least 🙂

In your case the target machine application errored out because it received an empty authorization token and likely doesn't properly null-check / null-proof it.

[viscid grotto]

ya let me check once again

[ember osprey]

Yeah , you're missing your token 🙂

[vague zinc]

Is there a way to generally disable the ai chatbot "Echo"? For some people, it might be useful. For me, it is just annoying to disable it in every room separately. Any ideas?

[ocean phoenix]

hello i paused my thm subscription, is that mean i cannot do any rooms now ?

[wild charm]

hello, i'm connected to the vpn and i have the response from 10.10.10.10 on the browser but in my room, i can't acces on the web page. I can ping, scan the port 80 but can't load the page but it's work with kali from the website tryhackme. Any idea ?

[upbeat quarry]

you may have the MTU issue: open a terminal and enter sudo ip link set dev tun0 mtu 1200

[upbeat quarry]

check the answer from KGB: #site-support message

[tame timber]

Please don't instance termination my machines today it happened for me 4 th time today.

Please STOP 🛑 I am premium paid member.

I can't tolerate that. Anymore.

[upbeat quarry]

of course: I feel the pain
on my side, still not able to login:

• I had hoped that leaving the room and joining again would help, but no
• I also reset my progress, but not useful
• did the same on the companion room for the workstation, but not useful
• repeated the above steps multiple times
  my conclusion: the room is broken

[iron axle]

Hello there,
I want to buy a premium yearly subscription with the current -25% offer
The new price if correctly shown on the pricing page, but when I click "Subscribe Now" the price is not correct (126€, full price, must be 94,56€), no coupon is applied, someone now why ?

[tame timber]

Right now it happened again PLEASE STOP.

It is extremy annoying direct before the last command that I should get the flag text someone shot down the server for some reason.

Please stop. or send me the reason in DM. Thanks

[ember osprey]

Currenlty no

[ember osprey]

That doesn't depend only to you nor it's only THM side problem , it's probably related to their CSP also . Btw that thing is automatic , nobody is terminating your machines intentionally 🙂

But yeah , I totally understand you , it can be really frustating 🙁

[ember osprey]

Which room ?

[tame timber]

Directly before the last flag happened. Administrator access and then termination.

[ember osprey]

Still nobody terminated your instance , that happened automatically , maybr due to a limits on THM's CSP side

[vague zinc]

Thanks for your reply. That's what I thought. Now, I am tinkering on a workaraound. With uBlock, it seems, I can block it ...

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 648)

[tame timber]

Thanks for replying. Then it was a just a Bad luck.

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5780)

[wheat grail]

in your web browser you usually need to specify the port as well you want to connect to so for example getting the webpage on the machine with ip 10.10.10.10 on port 80 you would write inside the url bar: http://10.10.10.10:80 thats my only guess

[wild charm]

Thanks for your feedback, I just went back. I restarted the VPN and the target machine and it works. I didn't do anything else haha

[vague zinc]

@Shy1 https://medium.com/@january1073/tryhackme-disable-echo-29c3c48e54d2

[upbeat quarry]

thank you for sharing and congratulations for the initiative!

[scenic torrent]

Gave +1 Rep to @vague zinc (current: #3074 - 1)

[steel geode]

hello guys

Does anyone has the knowledge to deploy jupyter hub via podman compose ??

[ember osprey]

Try to ask guys in #infosec-general or #programming 🙂

[ember osprey]

that's not the correct answer

That's also not the flag . Flag should appear in a pop-up window once you successfully perform HTML Injection

[dry condor]

I don't have Burp or FoxyProxy open. I only have the THM AttackBox open and the target machine. The link to find Joseph's password in the next exercise does the same thing.

[upbeat quarry]

that would be task 11 then ("4. Insecure Design"), right?
can you share a screenshot similar to mine? I have started an instance for that room on my side and launched THM Attackbox, with Firefox opening the web page at the link provided by the task

[dry condor]

Neither Burp nor FoxyProxy are open. I only have the THM AttackBox and Target machine open. I also can't open the next exercise either.

[upbeat quarry]

#site-support message

[upbeat quarry]

so you can reach the web page with that new IP address, right?

[dry condor]

Yes, with the one I just opened. But I can't log in now

[dapper scaffold]

Is there a VPN Server that's actually working? I was using EU-Regular-4 because the US-East-Regular-1 was not connecting, but now that's not even working. I'm using the attack box

[upbeat quarry]

you have to use the password reset feature

[upbeat quarry]

EU-Reg-4 works fine for me

[dapper scaffold]

It was working fine for me too but now it's not.

[upbeat quarry]

just tried eu-reg-3: works fine with me too

[upbeat quarry]

you know about the option to regenerate a VPN file, right?
just make sure that the regenerated file is different from the previous one (I just do a md5sum on both files to make sure they have different hashes), otherwise regenerate again

[dapper scaffold]

Even if I'm using attack box?

[upbeat quarry]

on the AttackBox your do not need the VPN files (except for some network rooms when there is a bug)
also, as a precaution, if you are using THM VPN, better avoid using as well THM AttackBox: I have become aware of this kind of precaution only recently (I think it comes up with the tryconnectme troubleshooting tool, and also in the pinned messages of the latest AD network rooms)
however: at this moment, I am running both THM VPN and THM AttackBox, like I have been doing for a long time, but I would stop one of them if I had to troubleshoot a VPN issue

[dapper scaffold]

That's what I'm saying is that I'm having trouble connecting while using the attack box, not the VPN files.

[upbeat quarry]

sorry, re-reading your first message, I realize I missed that bit

@dapper scaffold what is the trouble with THM AttackBox: is that pinging/nmapping a particular target VM?

[dry condor]

It says my username from my THM user account doesn't exist

[upbeat quarry]

room material tells you that the username is joseph, hence use the password reset feature for joseph

[dapper scaffold]

It is the same problem I was having with my vpn connection. I can ping the server, but when I nmap scan or try to do anything else on the target host it says that it's down or otherwise unavailable. This latest instance is in the Metasploit: Meterpreter room and no session starts when I try to run the exploit with the username, password and RHOSTS set to their respective values.

[dry condor]

Right. Got it. I thought I had to log in to get to the exercise. Thanks!

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 649)

[upbeat quarry]

ok, starting up that room, so we can share screenshots

[dapper scaffold]

I looked at the info on the attackbox right now, it's still saying region is US East, even though I've changed it and refreshed a bunch of times. I also logged out and back in, terminated the machine, etc. Still says US East

[upbeat quarry]

it looks like all THM boxes are in US-East, hence for me that does not matter
however, check screenshot: for the reverse shell, the hightlighted info matters

[dapper scaffold]

That is the ip that my machine is using. I'm still not able to start a session on the target machine, which the ip is different. I was able to just fine yesterday.

[dapper scaffold]

I PM'd you with some screeshots since I cannot post screen shots in this chat.

[upbeat quarry]

you have to verify with Discord using the link coming below so you can share screenshots

[west chasm]

@dapper scaffold

Discord: How Do I Verify My TryHackMe Account?

Article Link

https://help.tryhackme.com/en/articles/6495858-discord-how-do-i-verify-my-tryhackme-account

Aug 8, 2025, 8:17 PM

[upbeat quarry]

@dapper scaffold hence better the screnshots here

[dapper scaffold]

Ok

[upbeat quarry]

I had to run the exploit 3 times, before the exploit succeeded, and I got the reverse shell
the previous times I did that room, I had the reverse shell on the first attempt, if I remember correctly

[dapper scaffold]

I just ran it yesterday and it worked fine

It isn't just this room

well now it

[upbeat quarry]

today I had a lot of issues with THM AttackBox

[dapper scaffold]

Ok so maybe just another blip. Ok. I think I got it to work for now. Thanks for taking the time. 🙂

[upbeat quarry]

you are not alone Check the pain of user Morteza earlier today/yesterday

[wise sparrow]

How can i get my tags on this server?

[wise sparrow]

oh i was talking about the perms like subscriber and level

[dapper scaffold]

Oh my bad, not sure about that.

[solar breach]

I’m trying to do my first ever SOC simulation the first phishing one to be exact. I found a true positive and I’m trying to see if the user clicked the link or not and if I need to escalate but when I click SIEM and it loads up Splunk this is all I see. There’s NOTHING. I’ve even closed and reopened the simulation but I seriously can’t get logs to show up in here… is there another way to view logs or fix this issue?

[knotty plank]

You need to verify:
https://help.tryhackme.com/en/articles/6495858-discord-how-do-i-verify-my-tryhackme-account

[wise sparrow]

Thank you very much 👍

[scenic torrent]

Gave +1 Rep to @knotty plank (current: #138 - 65)

[wise sparrow]

[robust nest]

I have been having issues accessing machines for the past few days. I connect to the vpn, I can ping 10.10.10.10 but I am unable to access machines. I have redownloaded my config file and even switched server locations.

[upbeat quarry]

which VPN server are you using?

[robust nest]

Currently, US-East-Regular-1

[upbeat quarry]

best to avoid that one
earlier I tested EU-Reg-3 and EU-Reg-4, and they worked for me

[robust nest]

I will give that a try. Just trying to pick the closer one to where I am located.

[upbeat quarry]

of course
I suggest this:

• try the 2 I mentioned above
• then, if that works, move to another one closer to you (but avoid US-East-1 certainly)

[upbeat quarry]

another channel is probably better for SOC simulation question: #soc-sim-help

[solar breach]

Thanks, figured it’d be a website issue but you may just be right

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 650)

[upbeat quarry]

there is a pinned message there suggesting to check a Reddit thread, but I do not know where that is:

[solar breach]

Ey thanks a ton dude

[ocean phoenix]

hello i paused my thm subscription, is that mean i cannot do any rooms now ?

[final garden]

i'm trying to connect to the THM ovpn server from oracle cloud vm and it looks like i'm connected, but on the access page it doesn't tell me i'm connected and i can't nmap the server i started up in a room. got any thoughts?

i can even go to 10.10.10.10 and it says "if you can see this page, you're connected" - it's really weird

in ifconfig, i get a 10.6. address as well.

[jagged nexus]

I dont know if this is a bug, but the hostname for this room (www.offensivetools.thm) doesn't work. I had to use the IP of the machine (That is how I got the answer) I tried to use both attack the box and my own VM. Im just reporting it, sorry if I did smth wrong.

[ember osprey]

No , you will have your access until your paid period expires 🙂

[ember osprey]

Configure the settings per task instructions then run these commands to restart the service
sudo systemctl disable systemd-resolved sudo systemctl stop systemd-resolved /etc/init.d/dnsmasq restart

[ember osprey]

Access page is totally broken - ignore it 🙂

If you access 10.10.10.10 and see your IP everything is good 🙂

[jagged nexus]

Those commands fixed the situation! When I wrote /etc/init.d/dnsmasq restart I got an error, so I suppose that is why I couldnt use the hostname. Thanks!

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5782)

[ocean phoenix]

@ember osprey everytime i go on a room it says that my subscription is paused and cannot do nothing

[ember osprey]

If that's the case you will have to reach out to support on the email below

[west chasm]

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 9, 2025, 2:06 AM

[ocean phoenix]

Thank you

[sick cobalt]

How can i fix such messages after starting AttackBox ?

[upbeat quarry]

just click on the OK button, they have no impact, but they come back each time you spin up a new instance

[sick cobalt]

oke

[potent juniper]

besides Clock and Network, what other icon is visible in the Notification Area? Whats the answer on ctf windows fundamentals 1

[upbeat quarry]

right-click the rightmost icon

[potent juniper]

i do it but not the word don't match , can you give the answer

[upbeat quarry]

the idea is to guide users, not provide straight answers
right-clicking you get the screenshot as per this message: #room-help message
question: what can you open after right clicking? from that answer, pick up the 2 words that matter

[potent juniper]

Thanks dude

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 651)

[ember osprey]

You can't , that's an issue on THM side and staff members are working on fixing it . However it doesn't affect the functionality of the AttackBox at all so like Shy said , just ignore it and press x 🙂

[round ledge]

The machine in the room "The Lay of the Land" (https://tryhackme.com/room/thelayoftheland) doesn't seem to be working. I keep getting this screen in the split screen view.

I tried killing the machine and starting it again. I tried logging out of my account and logging back in. I tried turning off my VPN (sometimes it slows the connection). I tried connecting to it via my Kali VM and I can't ping it. I also just started another machine in a different room to confirm it's the machine and not me and I can ping the other machine no problem.

Is anyone else experiencing this? Does anyone have any possible solutions?

[knotty plank]

Did you try full screen? I had the same issue with split screen, but full screen worked.

Also, is there no option to rdp into it?

[round ledge]

There is, but I didn't try it yet because I couldn't reach it via ping from my Kali VM

[round ledge]

Good to know. I'll give that a try

[knotty plank]

Windows machines are not pingable by default

[round ledge]

Ah ok. Thanks. I'll try the full screen or rdp then

[scenic torrent]

Gave +1 Rep to @knotty plank (current: #129 - 68)

[knotty plank]

Hope it works and the machine is not actually down

[round ledge]

Want to know something funny? I started the machine again while I was starting another task around the house, I just came back to it and it appears to be working in split screen just fine now...

[knotty plank]

Good to hear 👍

[round ledge]

If it happens again, I'll make sure to try running it in full screen. Thanks again 👍

[dire elbow]

hey i think my account got hacked

could i request a ticket or something?

[ember osprey]

You can send an email to support on the address below

[west chasm]

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 9, 2025, 5:51 PM

[scenic coral]

hellp

when i try to start my attackbox the system start and then i receive just a blank sad file on a white screen

[wheat grail]

Could you provide a screenshot or any further information?

[scenic coral]

i send it over there

[bronze vale]

Please don't send your email address in a Cybersecurity Discord server 🙏

[scenic coral]

thanks

[soft pewter]

hey guys, I am facing a really weird issue

nmap is not working for tryhackme VMs

I am using openvpn to connect to tryhackme

everything else works, even rustscan can scan for ports

but I need to find the services that the ports are running

and nmap just does nothing

it gets stuck

[drifting relic]

Hello, I encountered such a problem, I paid for a subscription last month, and this month I missed the payment and the subscription was cancelled, today I paid the invoice from the letters about the subscription renewal, the transaction went through, but the subscription was not renewed. What should I do in such a situation?

[upbeat quarry]

for which room exactly is nmap not working?

[soft pewter]

the room does not matter, it does not work in any of them

[upbeat quarry]

let's just start with one that you have tried

[soft pewter]

I have done a few rooms today and was like stuck because of nmap, after that I just decided to use atackbox just for the nmap

rn I am doing the vulnversity

[upbeat quarry]

I have just done nmap on vulnversity using my Kali VM connected to THM VPN as per screenshot
I am connected to EU-Reg-3 VPN server
Which VPN server are you using? and what is your nmap command?

[soft pewter]

I am connected to eu 2

nmap command just standart nmap -sV <ip>

[upbeat quarry]

can you do ping 10.10.10.10 when connected to EU-Reg-2?

[soft pewter]

PING 10.10.10.10 (10.10.10.10) 56(84) bytes of data.
64 bytes from 10.10.10.10: icmp_seq=1 ttl=63 time=182 ms

--- 10.10.10.10 ping statistics ---
1 packets transmitted, 1 received, 0% packet loss, time 0ms
rtt min/avg/max/mdev = 181.855/181.855/181.855/0.000 ms```

literally everything works except nmap

I can even scan the ports using rustscan

but rustscan does not give info on the services unfortunatelly

[upbeat quarry]

EU-Reg-2 works for me on vulnversity just as good as EU-Reg-3
what is your OS you are running openvpn on?

[soft pewter]

arch

[upbeat quarry]

can you share a screenshot of the openvpn command and its output?
in order to post screenshots, you have to verify with Discord using the link coming below

[west chasm]

@soft pewter

Discord: How Do I Verify My TryHackMe Account?

Article Link

https://help.tryhackme.com/en/articles/6495858-discord-how-do-i-verify-my-tryhackme-account

Aug 9, 2025, 8:36 PM

[thin lark]

Hi guys, I'd like to say that in the room "Tcpdum: The Bascis," I can't log in. The only option is to click the green button to log in, and nothing happens. The button is inside the virtual machine itself. There's no field to enter login details. I just click it, but I can't log in because the login details are wrong (I can't even type any). I'll keep watching YouTube videos of people who studied in the room to get a sense of what it would be like. But it would be great if they could fix this so I can study the room properly.

[upbeat quarry]

after you started the target VM, do you get a black window on the right, like in my screenshot?
if so, you can enter all your commands at the prompt I have hightlighted in red
as an option, you have the alternative of opening a ssh session using the creds provided as user:THM123

[thin lark]

Well, the button isn't green anymore

[upbeat quarry]

which browser are you using?

[thin lark]

Firefox

I'll try in another browser

[upbeat quarry]

the other day another user had similar behaviour with another room, and they switched to Chrome, and that worked for them

[thin lark]

"Autenticação Inválida" = Invalid authentication
"Entrar" = Log in

Going to install chrome

[upbeat quarry]

for reference, here is their message: #1402956554092675184 message

[soft pewter]

ok give me a bit I will finish this room and come back

[thin lark]

It works in Chrome. I'm not sure, but the error must be caused by something other than the browser itself. I use a lot of extensions to avoid tracking and maintain privacy. I don't use any of those in Chrome. I imagine the privacy extensions are the problem.

[upbeat quarry]

in case it helps, I use Firefox in incognito mode, with only 2-3 extension as per screenshot:

[soft pewter]

hey I am back, here you go

here is a better screenshot

[upbeat quarry]

thanks
if ping 10.10.10.10 works as above but nmap to the target VM does not, you may have the MTU issue
can you screenshot your browser in the VM connected to THM VPN opening http://10.10.10.10?

[scenic torrent]

Gave +1 Rep to @soft pewter (current: #3074 - 1)

[soft pewter]

data chunk size or something?

[soft pewter]

btw it is not a VM, I am on bare metal

[upbeat quarry]

indeed, but then usually browsing to http://10.10.10.10 never terminates
try THM VPN troubleshooting script at https://github.com/tryhackme/openvpn-troubleshooting It has been updated for arch

[ember osprey]

Reach out to support on the email below

[west chasm]

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 9, 2025, 10:41 PM

[ember osprey]

Disable browser extensions and ad-blockers if you're using some

[drifting relic]

I already wrote, as I understand they should answer on Monday. I just wanted to work on the weekend 🙁

[ember osprey]

Yeah , they don't work on weekends 🙁

[brave owl]

Why do I get "This room is private" when I am trying to access the webosint room?

[brave owl]

@ember osprey

[ember osprey]

Because it isn't available anymore , it has been discontinued

[ember osprey]

Try to ask in the #pt1 channel 🙂

[thorn junco]

Hi @west chasm . I am trying to pay for my tryhack me premium and the platform is not even trying to deduct from my account. It just shows a pop up message that says “your payment could not be completed at this time. Try again later”

[upbeat quarry]

for subscription, you will have to email to support
Support Hours: Monday to Friday 9 AM – 5 PM (UK Time).

[west chasm]

@thorn junco

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 10, 2025, 9:11 AM

[scarlet python]

hi @west chasm is this a bug? The correct answers are 6667 and IRC but it is not shown on the nmap scan result.

[austere horizon]

You're tagging a bot.

Try adding -p- and -T4

[scarlet python]

thakns

looks like it was resolved by resetting the task and terminating the target machine.

[oak dagger]

i! where do i put my thm discord token? the image on the link doesnt represent what im seeing? thanks

[austere horizon]

I checked and the link is up to date. Shows exactly what you should see. /verify

[oak dagger]

thanks could you paste the link for me?

[scenic torrent]

Gave +1 Rep to @austere horizon (current: #30 - 347)

[west chasm]

Discord: How Do I Verify My TryHackMe Account?

Article Link

https://help.tryhackme.com/en/articles/6495858-discord-how-do-i-verify-my-tryhackme-account

Aug 10, 2025, 2:24 PM

[oak dagger]

i have the token but theres nothing on my screen that says what it says on link? im on pc?

[ember osprey]

Type /verify and enter your token

[oak dagger]

what happens now? better features? thanks

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5790)

[ember osprey]

Yeah , you can upload images , gifs , add reactions 🙂

[violet vector]

VPN not working properly for me? I'm attempting to do https://tryhackme.com/room/openvpn I'm using Windows 11 Pro on fast hardware on WIFI. I'm using Openvpn to connect to tryhackme's network. I have selected US-East -regular-1 , hit regenerate, and downloaded the configuration file. I have launched Openvpn as administrator. I have right clicked on Openvpn in the system tray, and imported the configuration file I downloaded. the status window makes it look like it's working? I'm able to connect to http://10.10.10.10/ and can see, "If you can see this page, you're connected to TryHackMe
flag{connection_verified}" but https://tryhackme.com/access shows my ip address is 0.0.0.0 , and that my connection status is "Connection Not connected"

[violet vector]

I'm unable to access the target box at 10.201.25.104

[upbeat quarry]

US-East-Reg-1 is the issue
try another one, like any of EU-Reg-2/3/4

[violet vector]

So I tried US-West-VIP-1 and it looked like it worked, but I can't even connect to 10.10.10.10 now. Even so tryhackme.com/access says the VPN server is online. Every few minutes I'm getting the message "Sun Aug 10 12:32:53 2025 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Sun Aug 10 12:32:53 2025 TLS Error: TLS handshake failed" I will try Europe now.

@upbeat quarry You were correct, and thank you for your help. US-East-Regualr-1 and US-West-VIP-1 are both currently having problems and yet tryhackme.com/access says both VPN servers online. This is the first time I've used OpenVPN, what should I have been looking at what should I have seen to tell me that these THM VPN servers are currently broken?

[upbeat quarry]

there are issues at times with some VPN servers, but in addition to that the Access page is not reliable (check the Pinned Messages of this channel)
so the only way to know is to experiment a bit and/or ask around on THM Discord ( #site-support is the right channel for that)

[violet vector]

So the third pinned message in September of last year says the access page is broken and 10 months later it's still broken?

[upbeat quarry]

yes
my very personal experience though is that some parts can be trusted, but like you have discovered the health status of the VPN servers is not correct

[violet vector]

and FWIW 10.10.10.10 on US-East-Regular-1 loaded, but wasn't able to access the target box. Anyways the European VPN location is working for me.

Thanks, I didn't even figure a pin that old would be relevant, or that a THM would't fix a 10 month old problem.

[dry pendant]

Hello there. Why is there no Web Fundamentals room, but there's a link to it in Advent of Cyber? There is any alternative? It's not needed?

[upbeat quarry]

there is a learning path called "Web Fundamentals": https://tryhackme.com/path/outline/web

[kind bear]

Room: crack the hash2
Task: task 5
guys this task doesn't work can someone help me out?
For example to download all words from example.org with a depth of 2, run:
cewl -d 2 -w $(pwd)/example.txt https://example.org
The depth is the number of link level the spider will follow.
What is the last word of the list?

[upbeat quarry]

run the command on https://www.example.org

[kind bear]

im pretty sure none of the words are working and the question wants the last one which is "This" and the actual word he wants is like 11 chars long

oh nvm i got it

[jagged gyro]

I'm having a lot of problems with VMs disconnecting on me and not reconnecting.

[steel wadi]

Same..

[raw grail]

big same

[raw grail]

im having to reconnect the same vms over and over each task

its taking me 3 to 4 times longer to complete a room

[dreamy venture]

how to know how many points I have?

[ember osprey]

You can see it on your dashboard under crosshair icon 🙂

[dreamy venture]

Thanks a LOT

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5791)

[dry pendant]

Hello there. Why is it saying this to me, even though I used those commands more than 5 times?
EDIT: Linux shells

[unborn wind]

Can anyone assist w/ thm network issue? It keeps giving me targets that are not on my subnet and I can’t ping them but yet I can ping 10.10.10.10 and curl 10.10.10.10/whoami i get a thm private ip. Can anyone help?

[wary marsh]

Having trouble getting connected with OpenVPN. I keep getting a TLS handshake error.

[dry pendant]

Not sure if it's that, but as a begginer(assuming you are one), I mixed alot of times the tasks examples with the real ip of the machines we invoke.

[unborn wind]

I’m top 1% on this website so I don’t think I’m a beginner..It’s something else going on b/c this has never happened.

[dry pendant]

ok, forget me then. xD

[unborn wind]

^_^

[austere horizon]

Room?

[unborn wind]

Will DM ya

[ember osprey]

Try to change server and download a new file , use EU-regular 3 or 4 . 1 and 2 are down , US-EAST 1 may also be temporary down , if you're US based try with US-WEST

[summer sapphire]

is there a problem with target machines right now ? it keeps on disconnecting

[ember osprey]

Works fine on my side

[summer sapphire]

must've been the wind

[wary marsh]

That did the trick! Thank you!

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5792)

[iron turret]

hello yall i seem to be having isdsues even connecting to the site

[ivory spruce]

Which site are you referring to? Are you using a home connection ?

[buoyant falcon]

All, is anyone experiencing AttackBox issues in the Event Horizon room ? After uploading the lab .zip file (containing the pcap and dmp files), the AttackBox freezes and disconnects after about 15-20 minutes. And which has now happened 4 times in a row so I am unable to finish the room.

[iron turret]

nevermind lol just checked my wifi filter and it blocked it because of the word "hack" xD

[edgy yarrow]

hi, all. sorry for asking this but it seems difficult to find the answer just by googling. I am trying to do rooms and attack boxes in chrome for ipad, with bluetooth keyboard. is there some other shortcut to send interrupt signal to the terminal? command+C or options+C doesn't work..

[wet leaf]

hi the Attackbox is not resolve dns of Enumerating Active Directory network any solutions ?

I just get it work using this command " sudo bash -c 'echo -e "nameserver 10.200.8.101\nnameserver 1.1.1.1" > /etc/resolv.conf'
"

[misty lodge]

what happens if i got promoted in the previous league but not completing 2 rooms to enter to the league this week , is it returning me to the previous league or wait for me?

[cold swallow]

is there any issue with starting machines rn?

[ember osprey]

It will return you

[ember osprey]

shouldn't be

[misty lodge]

thanks

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5793)

[violet vector]

Bring up an on screen keyboard and see if your keypresses are registering https://tryhackme.com/room/windowsfundamentals2x0x has a start machine button in Task 1 for a Windows 2019 server instance and searching from the start menu, you can bring up and onscreen keyboard. Of course when you're told to hit CTRL + C to break you have to hold CTRL and then press C , not letting go of CTRL until after you've pressed C . uppercase or lower doesn't matter here, it's just uppercase to make it less ambiguous.

[mossy walrus]

I'm having trouble getting connected to the Wreath network via it's unique OpenVPN config file. It almost seems like the wrong permissions are being pushed in the OpenVPN config file. The core issue is that I'm receiving a 10.50.X.X address on tun0, but I can't ping or reach the Wreath target whatsoever. Could I get some focused support on this ?

[violet vector]

That would be the best way, but you say you specifically want to use shortcuts on the attack box. Look at the left side of the attack box, there's a little bumpy grey rectangle with a white tringle pointing to the right. click that it's called the "control bar" and three buttons will pop out. click the show extra keys button at the top and then click the modifier key you want to use. The modifier keys are sticky which means they stay pressed until you click them again to turn them off.

First screenshot, the control bar
2nd screenshot, sending break signal to the terminal by using the mouse to make CTRL key stick and just having to press C .

[edgy yarrow]

thanks a lot. I will try this out🙏

[scenic torrent]

Gave +1 Rep to @violet vector (current: #3076 - 1)

[scarlet python]

How do I change country on my profile?

[austere horizon]

https://help.tryhackme.com/en/articles/6611897-changing-your-country-s-flag

[knotty plank]

Are there learning rooms that are not covered by "Cyber Security Learning Roadmap"?
(not speaking of challenge rooms)

[celest palm]

Hi, is this the right channel to ask about OpenVPN issues? I've followed all of the troubleshooting steps and tried deleting all servers and regenerating my config file but nothing works. What happens is I get connected for about two seconds and then it drops.

[upbeat quarry]

which VPN server are you using?

[knotty plank]

How do you know you are connected for two seconds?

[celest palm]

US-East-Regular-1, I also tried US-West-VIP-1

[celest palm]

because I check my IP address and it changes for about two seconds then goes back to my home IP

[upbeat quarry]

which OS are you using?

[celest palm]

MacOS Seqouia 15.6

[upbeat quarry]

I have zero experience with that one
are you running the openvpn command in a terminal window, not using some GUI app provided by the OS?

[celest palm]

I tried both

I followed all of the troubleshooting articles to a T

[upbeat quarry]

which country are you connecting from?

[celest palm]

US (I'm in NYC)

[upbeat quarry]

please share screenshot of the output of your openvpn command

[celest palm]

sorry for the delay, I get this when I run sudo openvpn US-East-Regular-1.ovpn:
Options error: In [CMD-LINE]:1: Error opening configuration file: US-East-Regular-1.ovpn

[upbeat quarry]

avoid US-East-Reg-1: I have had only trouble with it for more than a week, and other users in this channel too
I have just tested US-West-VIP-1, i. e. the other one you mentioned, and it worked for me
I suggest you concentrate on that one for the moment

[celest palm]

Ok i'll try that one rn

@upbeat quarry same exact output

[upbeat quarry]

is the file empty, that you downloaded from US-West-VIP-1?

[celest palm]

no

[upbeat quarry]

I suggest you regenerate the VPN file for US-Wet-VIP-1 and redownloaded again
that VPN server had issues too, but less than US-East-Reg-1, and it works for me at the moment
I'll test another one too

[celest palm]

I've deleted the file, regenerated, waited two mins, and redownloaded like five times

should I try a diff one?

[upbeat quarry]

can you check with md5sum that all these downloaded file are different? if they have the same hash, they are identical, and you should wait 2-3 minutes between regenerating and downloading
for another server, I had success in the past days with EU-Reg-3 and EU-Reg-4
but please be gentle with these VPN servers 🙃

[celest palm]

omg EU Reg 3 finally worked

THANK YOU

[upbeat quarry]

for me too, and EU-Reg-4 as well

[celest palm]

wait now it says i'm connected on the open vpn THM page but I still can't connect to the room's VM private IP

do I need to terminate the machine and spin up a new one?

[upbeat quarry]

which VM is that? and what are you doing to connect to that VM (not all target VMs respond to ping, typically Windows machines)?

[celest palm]

it says the VM is located in US East

[upbeat quarry]

does not matter, I think all are

[celest palm]

ping doesnt work but neither does nmap or browser

[upbeat quarry]

can you ping and nmap this IP: 10.201.28.11?

[celest palm]

I can't connect to that one either

[upbeat quarry]

can you ping 10.10.10.10?

[celest palm]

still nothing lol

[upbeat quarry]

is your openvpn command still outputting lines?

[celest palm]

now it says error opening config file again. when i run openvpn EU-Reg-3.ovpn

but the UI says I'm connected?

[upbeat quarry]

that page is not reliable, you should ignore it

[upbeat quarry]

that looks like an issue on your computer?

[celest palm]

what kind of issue?

[upbeat quarry]

version, need to update?

[celest palm]

openvpn 2.6.14?

[upbeat quarry]

I do not know
FYI: I run openvpn on a 2024 Kali (i. e. not the latest), and I have OpenVPN 2.6.12

[celest palm]

yeah i'm running openvpn 2.6.14 and my OS was just updated

i'm so confused i've tried everything

[upbeat quarry]

I find it strange that the error is about opening a file that you could open earlier
that file is still there, right? the contents should not have been modified just by editing opening it?
option, to regenerate and download again

[upbeat quarry]

can you check if you have multiple openvpn instances running: ps aux | grep openvpn?

can you provide details?

sorry?

which VPN server are you using?

are you using WSL?

which OS are you using?

I suggest you regenerate the VPN and download again (make sure the regenerated file is different)
if that fails, cycle through different VPN servers (EU-Reg-3 and 4 work for me at the moment)

[versed burrow]

Hi! im doing OWASP Juice Shop room and i think it cointains some visual and layout bugs, is this intentionally ?

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 653)

[upbeat quarry]

with which VPN server does it work now?

[loud crystal]

if you're using the biba model, the senior dev wont be able to read the requests/changes made by the junior dev

sounds like a problem

[celest palm]

@twilit cobalt if you don't mind me asking what commands did you use to reinstall kernel modules? I'm still unable to get the VPN working

[steady pier]

I recently used my streak freeze. When can I expect to get my next one? I am currently on a 73 day streak. The site says from hitting a milestone streak (7, 30, 180, 365) or keep a 7-day streak going. Does this mean I can get one 7 days after using my freeze? Or will I only get one at my next milestone... 180 days?

[covert wind]

Is this the appropriate channel where can I report typo's?

[upbeat quarry]

#1333993673381253162 is probably more appropriate

[snow shard]

I had the same issue. Solved by connecting to wreathv2.

[raw grail]

the constant issues with VMs is a real motivation killer

not even going to lie

the past 2 or three days its been like this

[upbeat quarry]

are you referring to THM AttackBox, task/target VMs for particular rooms, or?

[raw grail]

both

attack box randomly disconnects

as does the target vm

yesterday was constant with OWASP juice shop

I had to restart for every single question

[upbeat quarry]

AttackBox happens to me too, but I notice more often in the morning (UK time)
as to JuiceShop, I do not have experience there One option maybe is to install JuiceShop locally on your machine For instance, it can be installed in Kali with sudo apt install juice-shop (https://www.kali.org/tools/juice-shop/)

[raw grail]

I finsihed juice shop im working on a different room that also doesn't seem to be working right

thanks for trying to help though

[fathom scarab]

?

[upbeat quarry]

PDF, right?

[fathom scarab]

Prob

[upbeat quarry]

wdym?

[fathom scarab]

pdf yea

[upbeat quarry]

so you good?

[ancient shoal]

Hello , when i run " sudo apt install libjenkins-html-unit-core-js-java " it returns " Error : unable to locate libjenkins-html-unit-core-js-java " , does anyone know how to solve this ?

[thorny pewter]

I have had the same issue all day none of the regenerate files work I used east west and 3 EU waiting sometimes hours in between as I was doing other things. I can connect, I can even ping 10.10.10.10 showing connection but none of the rooms connect

[covert wind]

hello, I was working on the AttackBox and while I was working on the VM the VM just restarted itself and blew everything I was working on... is there a way to keep the VMs stable?

[raw grail]

on going issue the past couple of days for some reason

[covert wind]

Interesting

[raw grail]

no response for thm either and all support leads to discord

disappointing really

[stark trellis]

i found a part in the site that there is 2 letters missing i can send a screenshot

i mean in a room

[ember osprey]

You need to verify in order to upload images , follow instructions from the link below to learn how to do so 🙂

[west chasm]

Discord: How Do I Verify My TryHackMe Account?

Article Link

https://help.tryhackme.com/en/articles/6495858-discord-how-do-i-verify-my-tryhackme-account

Aug 12, 2025, 1:10 AM

[ember osprey]

@raw grail @covert wind There's no way to restart the previous of AttackBox , unfortunately since this is a cloud based environment problems with AttackBox may also be on the side of THM's CSP 🙁

[neon aspen]

I cannot connect to any machine. I can ping 10.10.10.10. I can visit http://10.10.10.10. I have an IP address on tun0. I have regenerated in different regions. I set my mtu to 1200. I have tried to connect to a couple different rooms. No connection to the rooms.

[raw grail]

if I click the disconnect button and spin up a new attack box its a fresh instance with a new ip and nothing saved. Thats not a new attack box?

[ember osprey]

If you click terminate button and shut it down , it will restart to its default state on the next startup

[hallow crescent]

Having a terrible time.
I'm running Kali on a virtualbox on my native windows machine. I'm connected via openvpn on windows, and am able to ping 10.10.10.10 in my kali VM, but absolutely unable to ping target VM's deployed from rooms. The worst part is that I used to have a bridged adapter that worked, but just today it stopped working.

I am currently running with a NAT connection, which allows me to do the above

AND... I can -Pn scan targets from within Kali

[thorny pewter]

Seems like several of us are having this issues so it must be on their end, or an update issues. Just take a break and work from one of the other several websites and try again tomorrow. Sucks when you are in a groove but is what it is.

[hallow crescent]

sweet jesus, you have no idea how happy i am to hear that it's not just me. I'm pulling my hair out troubleshooting. Although, are you refering to THM or virtualbox having the issue on their end?

And I wish I could take a break, but the course I'm in has this stuff on a mandatory schedule.

Well, probably should have tried from the start, but yeah I can't ping targets from my host system either

Looks like thm got something to work on

[upbeat quarry]

which target VM are you scanning?
if you can scan with -Pn option, but not without, it probably means the target VM is a Windows machine, which by default does not respond to ping

[upbeat quarry]

FYI: I have used US-West-VIP-1, EU-Reg-3 and 4 yesterday
can you try one of these?
I suggest you avoid US-East-Reg-1, which has not been working for me

[upbeat quarry]

check this: #site-support message

[upbeat quarry]

if this is about ZAP, maybe this helps: #room-help message

[fresh gale]

I uploaded a ctf challenge, ubuntu 22.04 it is working perfectly in vmware but after uploading , i can't ping or discover ports

how can i solve the issue

[upbeat quarry]

maybe ubuntu 22.04 is the issue: check this: https://help.tryhackme.com/en/articles/6633511-creating-your-first-room
also, you can gently ask a mod when they are available, like KGB, to be added to the Discord channel dedicated to room creators

[fresh gale]

Version 12.04 and kernel 3.2.0
Version 12.10 and kernel 3.5.0
Version 13.04 and kernel 3.8.0
Version 13.10 and kernel 3.11
Version 14.04 and kernel 3.13.0, 3.16.0, 3.19.0
Version 14.10 and kernel 3.16
Version 15.04 and kernel 3.19.0
Version 16.04 and kernel 4.2.0, 4.4.0, 4.8.0, 4.10.0, 4.15.0
Version 16.10 and kernel 4.8.0
Version 17.04 and kernel 4.10.0
Version 18.04 and kernel 4.15.0, 5.4.0
Version 20.04 and kernel 5.4.0
Version 22.04 and kernel 5.15.0 --> mentioned here
Version 23.04 and kernel 5.15.0

I used 22.04 after refering this article,, should i upgrade to 23.04 or any other way to make this 22.04 version work

[upbeat quarry]

the article referred to Debian 8, so I would try to use the corresponding Ubuntu

[fresh gale]

can you clearify more

i'm using ubuntu 22.04

[upbeat quarry]

Ubuntu is based off Debian, right?
so I would suggest to align your choice of the Ubuntu distribution so that it is close to Debian 8

[upbeat quarry]

check this: https://askubuntu.com/questions/445487/what-debian-version-are-the-different-ubuntu-versions-based-on

[fresh gale]

oh ok thankyou. is there any reason it should be close to Debian 8 ?

[upbeat quarry]

as per my earlier message: #site-support message

[fresh gale]

ok thank you, i may have to create machine from the scrach again

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 654)

[fresh gale]

https://tryhackme.com/upload
here it showed these versions
64bit only
Version 12.04 and kernel 3.2.0
Version 12.10 and kernel 3.5.0
Version 13.04 and kernel 3.8.0
Version 13.10 and kernel 3.11
Version 14.04 and kernel 3.13.0, 3.16.0, 3.19.0
Version 14.10 and kernel 3.16
Version 15.04 and kernel 3.19.0
Version 16.04 and kernel 4.2.0, 4.4.0, 4.8.0, 4.10.0, 4.15.0
Version 16.10 and kernel 4.8.0
Version 17.04 and kernel 4.10.0
Version 18.04 and kernel 4.15.0, 5.4.0
Version 20.04 and kernel 5.4.0
Version 22.04 and kernel 5.15.0
Version 23.04 and kernel 5.15.0

is that a mistake?

[upbeat quarry]

I do not know
you seem to have found better information than I have
I suggest you ping KGB, who is a mod, as they are available now as per screenshot, and you can ask them to be added to the Discord channel dedicated to room creators, where I expect more experienced users will help you

[upbeat quarry]

did you upload your VM in the OVF format?

[clear herald]

can any one send me invite for this room https://tryhackme.com/room/zthlinux

[fresh gale]

in .ova format

[upbeat quarry]

I think that room has been retired, and replaced by the 3 machines of the Linux module: https://tryhackme.com/module/linux-fundamentals
you can maybe follow the original video walkthrough of that room: ~~https://tryhackme.com/module/linux-fundamentals~~ https://www.youtube.com/watch?v=wdi3p_S7jtQ&t=30s, and practice in parallel with the machines of the Linux module
but I do not think users will be allowed to join the room

[upbeat quarry]

they seem to expect .OVF
from: https://tryhackme.com/upload

[upbeat quarry]

sorry, had to correct mistake from my original reply

[elfin tartan]

not able to connect with open vpn tried all the server

[upbeat quarry]

I have been able to use EU-Reg-3 and 4 and US-West-VIP-1
I suggest you try one of those and upload screenshot of the output of your openvpn command
in order to upload screnshots, follow the link coming below

[west chasm]

@elfin tartan

Discord: How Do I Verify My TryHackMe Account?

Article Link

https://help.tryhackme.com/en/articles/6495858-discord-how-do-i-verify-my-tryhackme-account

Aug 12, 2025, 8:33 AM

[elfin tartan]

hm vpn is connected but machine is not connecting

[upbeat quarry]

which machine?

[elfin tartan]

oh got connected

[elfin tartan]

owsap

[upbeat quarry]

there are several, please provide URL

[elfin tartan]

i have to upload a ss

[elfin tartan]

like i am not able to connect machine in regular-1

vpn server

[upbeat quarry]

I suggest to try EU-Reg-3 or 4 , I am currently on 3

[elfin tartan]

ohk trying

[elfin tartan]

same error

i think like it is down or something

bcz when i am doing with networks it connect easily but with machines it is facing problem

[upbeat quarry]

screenshot?

[elfin tartan]

here is no perms to upload

[upbeat quarry]

follow the instructions I gave you here: #site-support message
after that, you can upload screenshots

[elfin tartan]

this time i got connected

[upbeat quarry]

how do you know?
BTW, THM access page is not reliable, so do not assume from it that you are connected

[elfin tartan]

but this

[elfin tartan]

vpn connected shows thats why

[upbeat quarry]

are you reading my replies?

[elfin tartan]

hm so how to know

this type of error is showing

[upbeat quarry]

you are on Windows?
Please confirm you are using openvpn community edition: https://openvpn.net/community/

[elfin tartan]

hm installed that but prblm remains same

[upbeat quarry]

which VPN server are you using right now?

[elfin tartan]

eu regular 3

[upbeat quarry]

press the regenerate button, wait 1-2 minutes, download the new VPN file, make sure it is different from the previous version (compare their MD5 hashes for instance), and run openvpn again

@elfin tartan then provide updated screenshot, complete output please

[elfin tartan]

it got connected but not loading the page

[upbeat quarry]

you seem not to have started the target VM

[upbeat quarry]

you are browsing to a URL called machine_ip/

[elfin tartan]

ya

[upbeat quarry]

so you are not browsing to a URL

[elfin tartan]

oh sorry now got that web

thanks dude

for help

[upbeat quarry]

is that your first THM machine?

[elfin tartan]

ya almost i am trying for 1 st time

[upbeat quarry]

then spend some time to get familiar with THM environment, and use these resources:
https://help.tryhackme.com/en/collections/3601905-getting-started-with-tryhackme

[elfin tartan]

oh thanks dude

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 655)

[ancient shoal]

thank you alot

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 656)

[thorny cairn]

@ember osprey can u help with this issue

[thorny cairn]

im working with him in that CTF. stuck her need help, @austere horizon can you add me to the Discord channel dedicated to room creators?

[scenic torrent]

➕ Gave the role Content-Creator to fl4re9n

[ember osprey]

@thorny cairn Here you go #creators-lounge

[thorny cairn]

still says no Access

[weary spindle]

Wrong role given.

[dreamy socket]

Hi everyone, quick question. my eyesight is getting worse and when a rooms open in split screen it is just.. difficult> how can I move a part of the split screen easily in a new tab so I can use the room in dual screen mode > move the tab to my second monitor.As i need my screens to be at 130%. I am sure it has been asked before but I couldn't find an answer with the search function. Thank you in advance

[upbeat quarry]

using "Windows Fundamentals 1" as an example:

• the room opens in split screen
• on the bottom left corner, you have an icon with 2 opposite arrows; hovering over it reveals View in full screen
• when you press that icon, the right-pane moves to a new tab, and from there you can move it to a second monitor

[dreamy socket]

Thank you so much 🙂

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 657)

[scenic torrent]

➕ Gave the role Creators-Lounge to fl4re9n

[ember osprey]

@thorny cairn Try now please 🙂 , sorry for inconvenience my bad 😄

[ember osprey]

Thanks I totally missed it 😄

[ember osprey]

Feel free to ping me if needed @upbeat quarry 🙂 . Don't be shy 🙂 .

[upbeat quarry]

thanks for your help, will do for sure 🙃

[scenic torrent]

Gave +1 Rep to @ember osprey (current: #1 - 5798)

[hallow crescent]

it was pretty much all of the following rooms:
Passive reconnaissance
Active reconnaissance
nmap live host discovery
nmap basic port scans
nmap advanced port scans
nmap post port scans
protocols and server
protocols and servers 2
net sec challenge

As well as the attackbox working perfectly fine for all of the scans i was attempting to do on my kali vm

I would be able to do the exact scans they requested on the attack box, but on my VM the scans would stall out, or give retransmission cap errors

It appears to be working just fine today though. No changes on my end.

[junior haven]

is there way to start over?

without deleting account and creating new one.

[austere horizon]

No.

The best you can do is reset progress on rooms one by one.

[junior haven]

Okay, thanks for quick answer.

[hallow crescent]

Just got a message on THM support chat. The team applied a routing fix for openVPN which should have fixed connectivity for all users.

[raw grail]

A reset all deep in the profile settings page would be nice though

[junior haven]

yeah, i noticed i took shortcuts in basics. and it wouldnt hurt to start from scratch 😄

allthough i could just do it without reseting. but it would be nice.

[hallow crescent]

when uploading reverse shells from my kali vm to a target, what IP should i use for my local system?

I've tried eth0, but it doesn't appear to be working

[knotty plank]

Think its tun0. The one that starts with 10.

[verbal token]

Why does my card decline whenever I try to buy a voucher. I have money in it and my information is in it correctly, it even takes my money and then returns it so idk what's going on

[uncut bolt]

hey, does anyone have the solve for this? I think it is because of UDP, because htb tcp ovpn works but htb udp also stays in the loop. What do i do? Tried the ovpn troubleshoot script also but no result (Edit: I am using Bridged Adapter idk if its revelant cause i tried all the other adapter settings too)

[upbeat quarry]

which VPN server are you using?

[uncut bolt]

tried eu and in

[upbeat quarry]

I tested EU-Reg-3 and 4 earlier today, and they worked for me
try one of these, after regenerating the file (make sure it is different from the previous version - you compare their MD5 hashes to do so)

[uncut bolt]

u faced the same issue of no tunnel creation?

[upbeat quarry]

no

[upbeat quarry]

EU-Reg-4 working for me now

[uncut bolt]

nope tried 3 and 4. checked hashes too 😢

[upbeat quarry]

which country are you connecting from?

[uncut bolt]

ok nvm it worked on mobile data, my clg wifi has blocked external server connections

[uncut bolt]

india

[upbeat quarry]

great
BTW, what does clg mean?

[uncut bolt]

college

[upbeat quarry]

thanks
Happy THM

[scenic torrent]

Gave +1 Rep to @uncut bolt (current: #3077 - 1)

[uncut bolt]

thanks for your help too

[scenic torrent]

Gave +1 Rep to @upbeat quarry (current: #13 - 659)

[drifting relic]

hi again, do you know why they still haven't responded? what is the approximate response time?

[hallow crescent]

In my Kali VM i do not have Tun0. It's a NAT connection, and I have the VPN running in my native windows environment. Couldn't get it working any other way

my eth0 does have a 10.x IP address though, but it just doesn't work for reverse shells

[rose reef]

I found that the VPN on my VM only worked if I used the Terminal not if I imported the VPN and used the GUI.
But worked when I use the

[hallow crescent]

I did try and start the vpn with my config file from the terminal

[rose reef]

you have to keep that terminal alive
if you open a 2nd and try curl 10.10.10.10/whoami

it should give you the connected IP

[hallow crescent]

Alright, so i reran in it my vm after terminating my windows openvpn, and now i can ping target VM's, but im getting a boat load of packet loss

[rose reef]

I couldn't connect with windows regardless of everthing I tried

I found the GNOME network manager worked in the Kali Everthing version as I use that on VirtualBox

[hallow crescent]

I'm getting ~30% packet loss running it in kali

[rose reef]

Are you on WiFI or lan

[hallow crescent]

Wifi, but no other option

[rose reef]

That could also cause issues with packet loss, a raspberry pi connected by lan direct to router can be a cheaper alternative

You can use VNC to connect to them

[hallow crescent]

Well, Can't really modify anything since it's a classroom environment

Appreciate at least knowing where the hiccups are though

Thanks for the help brother, got me spun up inside the vm

[rose reef]

You could also try a remote server aws amazon give you $200 credit and microsoft give you £150 for you to try their cloud server services

They wont also suffer the issues you face with the WiFi as they would have their own connections

[hallow crescent]

I'll look into it, thanks for all the help though!

[scenic torrent]

Gave +1 Rep to @rose reef (current: #3077 - 1)

[rose reef]

Your welcome, I only come to this channel to ask if @west chasm had any discounts or any upcoming think its a long wait to get on the list for TechVets

[ember osprey]

Up to a week

[trail current]

I need some help, I’ve been trying since yesterday to start an attackbox and it just won’t start, it shows a network error as if I didn’t have internet.

[fading onyx]

did u check the internet 😔

lowk might’ve pressed airplane mode like i did couple days ago ☠️

or the other option that disables ur internet maybe f12 or smth

idk the exact one but long ago i had an issue and realized it was that simple

[cobalt ferry]

I tried using try hack me for learning cyber security, now I've got to make premium to take my Lan classes 🥴🥴.
Please who has any free sites like tryhack me where I'd learn from.
Can't afford it 😪
Perhaps any free programs

[ember osprey]

Can you provide some shots please 🙂 ?

[ember osprey]

Yes , there's a free roadmap here 🙂
https://tryhackme.com/resources/blog/free_path

[ember osprey]

For a payment related issues reach out to support directly on the email below

[west chasm]

TryHackMe's Email

TryHackMe's support email address.

​

[e-mail]

TryHackMe Socials · Aug 13, 2025, 1:02 AM

[cobalt ferry]

Thanks so much, I hope to make it worth it

[flat dune]

Hey everyone, I’ve started using the SOC Simulator and noticed I can’t copy text from SOC alerts into the Analyst VM (TryDetectThis). Is this behavior intentional or a technical limitation? I used different Browers, disabled adblockers and stuff and the site has permissions to the clipboard...

[ember osprey]

Try to use Chrome

[flat dune]

I have tried using Chrome, Edge and Firefox. Firefox is newly installed, so no addins, chache or anything...

[bronze seal]

Has anyone faced this before? in the website shows Resume Subscription but I'm definitely paid for this month