#site-support
1 messages · Page 49 of 1
At the top of the room management page, click on the blue "share room" button. Use the link that is there 🙂
Yes, I have figured it out haha
ty ty
here is my problem when i tried to connect to open vpn on my linu x( i follow the ibstructions) my terminal run this : and can't connect
.......... (things)
2023-11-27 21:52:53 Failed to open tun/tap interface
2023-11-27 21:52:53 SIGUSR1[soft,process-push-msg-failed] received, process restarting
2023-11-27 21:52:53 Restart pause, 8 second(s)
Which country are you in?
france
@weary spindle
Hello, I want to cancel the subscription automation and refund. But email to tryhackme support, I don't receive any reply.
Just use this tool to connect. I just run it every time I connect to THM. It's the only reliable way I've found
Who would I contact in regards to the TryHackMe website not being accessible to people that are blind or have low vision that use a screen reader?
Dropping an email to THM Support might be your best bet.
email support as said or go through the feedback form
How do I use the AOC2023 code to renew my annual membership? Do I need to cancel my membership and then re-sign up?
I'm trying to connect via openvpn, but the only IP I can connect to is the test machine in the openvpn room. For example I can't connect to the OWASP juice shop through the browser, and nothing happens when I ping the IP
does anyone have any idea how to fix it?
Can you share a screenshot when trying to connect to the OWASP Juice Shop room (I am assuming you have clicked on the green Start Machine button found in the room)?
it wont let me send any images in this discord server
what happens trying to connect is the site keeps buffering
then after a while the site times out
yes i started the machine, and type the IP into the browser as instructed. trying to connect it keeps buffering until it times out
i tried pinging it through the terminal and i get nothing in return
Have you checked if you are connected to the THM OpenVPN?
If you can share a screenshot of it, that will be great.
in the openvpn room it lets me connect to that machine, and gives me the the flag. i dont know if its because i just joined this discord server but it wont let me upload images
ok thx
here ill show the openvpn machine
wait
in the terminal where i run the openvpn command, do i have to keep that terminal open to continue being connected to tryhackme?
oops i think that might be the issue
okay that was it
sorry! thank you for the help
Yes, you have to keep that open and running. You'll have to work in a separate terminal then.
I sent a mail at try hackme but haven't received any response
When did you send them an email?
It's been like 3-5 days
Thanks
I have wrote a Ticket about 5 days Ago (Username change) and didnt get any answer did i do something wrong?
ah i see thanks 🙂
Gave +1 Rep to @ivory spruce
Is there any option to change my subscription from monthly to yearly? I see I can only buy vouchers but they are for 6 months... I took a month of trial, like the platform and would like to use a advent discount coupon and get yearly subscription
You need to cancel the subscription and let it expire before you can take a new one.
Really? I don't understand this decision, that's very customer unfriendly! I should be able to upscale my sub any time (a limit to downgrade would make sense), when my monthly sub ends the promo will be unavailable and I and many other will not be able/willing to afford yearly one then but will stick with monthly for a bit before getting bored and cancelling
#feedback-and-ideas and is the way to go for this.
Nah, too much for me, I hate interacting with forms besides I don't want to run business for you or really care, just pointing out the obvious mistakes that make customers feel treated unfairly
Thanks for explaining how it works
We really appreciate user input! It’s important for us to know about the various friction points to provide you with the best experience:)
I need help, I can't connect to the machines in tasks 6 and 7 in the Windows Privilege Escalation room. Both in my Windows and Linux boxes. Can't connect using both ssh or rdp.
I just got an mail about the annual subscriptions with 20% discount, right now I am paying per month and I really just want to pay per year. It is much easier for me just one payment per year, but I can't hack how to do it 😄
You need to cancel your current subscription, and subscribe again.
what's the point of canceling if the platform is designed in a way so that you can't get the 12-month deal until your one month time frame is finished. THM is really teasing us with this one considering I sent them an email regarding this issue around 2 weeks ago
oh, you're not subscribed so I guess it works for you
I did and I only have the possibility to resubscribe, not change the payment or take the offer
I am subscribed, so I am also stuck in the loop
well 20% is a lunch with a friend at starbucks xD
maybe, but for a guy like me from a third world country suffering from inflation it's quite a lot of money, no exaggeration honestly
im curious, what country?
we're dealing with insane monetary difficulty out here
need a thm voucher?
nah king thanks, I can afford it but it's just if I could use the offer it would be really nice
Gave +1 Rep to @empty ember
get it, but i would have payed you the 2 months 😉 because in my humble opinion access to knowledge should be given. i dont just run my mouth, i also deliver when i can help 😉
plus, i dont like starbucks 😂
+rep
Appreciate what you are doing
I got some people who helped me too
It was great help for people like me
Gave +1 Rep to @empty ember
just returning the favor, i had once someone pay me the securitytube gnu debugger expert (ages ago, dunno if someone still remembers) .. was just a few bucks, but as young apprentice with an almost not existing income, i know the feel
For me it is not about the money, I happily pay, it is more about doing payment annual much easier book keeping! 🙂
You will only be able to change the payment method once your subscription validity expires if I'm not mistaken.
I would send them a follow up and check if there would be a way to cancel your current subscription so you can opt for the annual one.
I still completed activities but it still used up my streak freeze. Do I need to reach out via email or...?
Hi I emailed to get a refund on my subscription auto renewal. I did not know I was on auto renewal. I sent an email to the support email three days ago but still got no response. Any advice?
Yes? Or you could simply ask THM Support to restore it? How many streaks do you currently have (as you might be awarded one soon and those do not stack)?
I'm at streak 56 now, if I get another in 7 days then I'm not worried about it and it's not a problem. Just didn't want to push for 365 with 0 protection 😂
Thanks, email sent.
Gave +1 Rep to @west chasm
Got it. With the ticket queue, I was just wondering if having THM Support restore your streak would better work for you.
Thank you. Yeah, I think I'm okay. I still have my streak and since I'll get another freeze in 7 days I'm happy. 🙂
Gave +1 Rep to @ivory spruce
Hi, i’m new to tryhackme and i want to change the flag is that possible if so please advise me on how to do so. Thank you
https://tryhackme.com/api/user/update-timezone
Click this link without an active VPN.
This will take you to your dashboard, it should also change your country.
What about if i live in a country other than my nationality?
The country will be taken from your location.
What about if i went to my country and updated the time zone will that be fixed then?
Sure.
So i can change the time zone via the link you sent is that correct?
Yes
Thanks
I noticed a “discord token” on my THM profile. Anyone can explain to me what’s its purpose/how to use it?
Hi, I didn't log in for a few months, and now when I log in to check remaining time on my subscription, everything has been reset. No progress or badges, profile pic is reset and subscription is gone! What happened?
that's for verifying your profile like what is your level on THM platform and by verifying your id you can also share screenshots..
How did you login?
It's just the tool used to RDP, I;m not sure what one it is.
Seems Remmina?
I dont't have a preminium account so I have to acces windows on kali linux
Which room are you doing?
windows fundementals 2
why don't you try freerdp?
where is it
try this command: xfreerdp /u:USERNAME /p:PASSWORD /v:HOST
Thanks for heads up
Gave +1 Rep to @knotty storm
The attackbox has Reminna
Good Morning. i reset my progress on the buffer overflow prep and now the module no longer shows a target IP address. how do i get this fixed
What do you mean, no longer shows?
"xfreerdp /u:admin /p:password /cert:ignore /v:MACHINE_IP /workarea"
its no longer specifying what the target machine's IP address is
its only listing Machine_IP
You need to start the machine with the green button.
i did right before you sent the message. thank you !
As usual, with username and password
Better drop an email to THM Support if that is so.
What's their email? I can't find it, prob because I don't have a subscription anymore
How do I complete Task 4 in the Windows Forensics 1 Room? It states to use the attached VM but there is no attached VM
Please ask your question directly, that will get you the answer you wish faster 🙂
Hey everyone I think I need some help with deploying a machine via ssh
Each time I try to deploy a machine I recognize this message « ssh: connect to host 10.10.139.84 port 22: no route to host
@knotty storm please can you help me ?
which room are you doing ?
Linux fundamentals 3
What is the full command you are using? Can you try adding -vv in it?
Linux fundamentals 3
This is the Command I used: ssh tryhackme@ipaddress
Not all machines can be SSH'd in to.
Can you try ssh -vv tryhackme@<IP address>>?
Is that IP correct?
i guess NO
seems like he is trying again to connect with his own machine..
That's not an attackbox IP either.
Hi there.
In order to start this machine, you need to press the green Start machine button, which is on task 2
there you go he is trying the example ip addresss
The Ip you supplied is from a screenshot, so isn't actually active. 🙂
@weak pelican From the task 2 hit the green button Start machine and then try to do the ssh...
Okay sure
Success 🤦🏿
Thanks
Gave +1 Rep to @knotty storm
Is there a dark mode on the TryHackMe platform?
however, I was trying to use the black Friday/cyber Monday coupon but wasn't able to
is there someone from support that can help? The chat functin is a bit wonky
nope they are working for one..
Oh that sounds amazing 
u can contact them through mail..
im here for the same thing - even now the black friday deal has finished i still cant buy a subscription - the popup never loads ... i will email them too -- support@tryhackme.com
The code will work until the 7of Dec.
the popup never loads so cant enter any details to buy it
Do you have an adblocker?
no and tried on 2 different machines and multiple browsers
oh tried to add a screenshot but cant here - i will add one to the email
I wanna ask that if i cancel my subscription now so will it stop all my premium benefits right away ? because my subscription renewal date is 15th may so after cancelling premium , benefits will stay till 15th may or just stop right away ?
No, you'll have it up until expiry data + 3 days
So if i cancel it now , my premium will be active till 18th may correct ?
yes...
*Wonders where scrubz got the + 3 days from
Thanks for quick response :)
From Jabba
I'm not able to find paths channels
Go to the top and look in id:customize
Thanks
Gave +1 Rep to @weary spindle
sa
hi i got the following error when trying to use openvpn some1 can help fixing it ?>
sudo openvpn ariel1223.ovpn
2023-11-28 14:40:45 Note: cipher 'AES-256-CBC' in --data-ciphers is not supported by ovpn-dco, disabling data channel offload.
2023-11-28 14:40:45 OpenVPN 2.6.7 x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] [DCO]
2023-11-28 14:40:45 library versions: OpenSSL 3.0.11 19 Sep 2023, LZO 2.10
2023-11-28 14:40:45 DCO version: N/A
2023-11-28 14:40:45 TCP/UDP: Preserving recently used remote address: [AF_INET]18.202.168.160:1194
2023-11-28 14:40:45 Socket Buffers: R=[212992->212992] S=[212992->212992]
2023-11-28 14:40:45 UDPv4 link local: (not bound)
2023-11-28 14:40:45 UDPv4 link remote: [AF_INET]18.202.168.160:1194
2023-11-28 14:40:45 TLS: Initial packet from [AF_INET]18.202.168.160:1194, sid=d4e77880 f52b119a
2023-11-28 14:40:45 VERIFY ERROR: depth=1, error=self-signed certificate in certificate chain: CN=ChangeMe, serial=425397202556807641543660048237946304772097879576
2023-11-28 14:40:45 OpenSSL: error:0A000086:SSL routines::certificate verify failed:
2023-11-28 14:40:45 TLS_ERROR: BIO read tls_read_plaintext error
2023-11-28 14:40:45 TLS Error: TLS object -> incoming plaintext read error
2023-11-28 14:40:45 TLS Error: TLS handshake failed
2023-11-28 14:40:45 SIGUSR1[soft,tls-error] received, process restarting
2023-11-28 14:40:45 Restart pause, 1 second(s)
2023-11-28 14:40:46 TCP/UDP: Preserving recently used remote address: [AF_INET]18.202.168.160:1194
2023-11-28 14:40:46 Socket Buffers: R=[212992->212992] S=[212992->212992]
2023-11-28 14:40:46 UDPv4 link local: (not bound)
2023-11-28 14:40:46 UDPv4 link remote: [AF_INET]18.202.168.160:1194
2023-11-28 14:40:46 TLS: Initial packet from [AF_INET]18.202.168.160:1194, sid=1ab4ff73 3407efa8
2023-11-28 14:40:46 VERIFY ERROR: depth=1, error=self-signed certificate in certificate chain: CN=ChangeMe, serial=425397202556807641543660048237946304772097879576
2023-11-28 14:40:46 OpenSSL: error:0A000086:SSL routines::certificate verify failed:
2023-11-28 14:40:46 TLS_ERROR: BIO read tls_read_plaintext error
2023-11-28 14:40:46 TLS Error: TLS object -> incoming plaintext read error
2023-11-28 14:40:46 TLS Error: TLS handshake failed
2023-11-28 14:40:46 SIGUSR1[soft,tls-error] received, process restarting
2023-11-28 14:40:46 Restart pause, 1 second(s)
tried to regenrate the file and change to data-ciphers inside the file nothing helped ):
Are you using Eu-reg-3?
🙂
Over the last 2 days my kali box does not connect. I am using EU-VIP-2 and have regenerated my certificate. The error is:
2023-11-28 20:44:30 Note: --cipher is not set. OpenVPN versions before 2.5 defaulted to BF-CBC as fallback when cipher negotiation failed in this case. If you need this fallback please add '--data-ciphers-fallback BF-CBC' to your configuration and/or add BF-CBC to --data-ciphers.
2023-11-28 20:44:30 Note: cipher 'AES-256-CBC' in --data-ciphers is not supported by ovpn-dco, disabling data channel offload.
2023-11-28 20:44:30 OpenVPN 2.6.7 x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] [DCO]
2023-11-28 20:44:30 library versions: OpenSSL 3.0.11 19 Sep 2023, LZO 2.10
2023-11-28 20:44:30 DCO version: N/A
2023-11-28 20:44:30 TCP/UDP: Preserving recently used remote address: [AF_INET]63.35.110.70:1194
2023-11-28 20:44:30 Socket Buff
i get an uknown integration error when i try to "/verify" with the TryHackMe bot. even tried the help command same thing, then says "application didn't respond"
One sec
Send a screenshot of the error?
"unknown integration" for 5-10 secs then "app didnt respond"
CTRL+R
same
That's an issue with your Discord client
Hello, I sent an email to support on the 23rd and they did not assigned any ticket/case number and I have not heard back from them after that. I sent another email and still nothing. is there another way to contact billing? billing email is not receiving emails.
hey, in the "MAL: Malware Introductory", most of the images are missing, is it just me?
task 7 for example:
oh, cant paste screenshots
Support wait time is 7 days
You need to verif your account to do so.
Hi all, the .ovpn for the Wreath network is empty, unfortunately regenerating it doesn't help either. Can someone please take a look at this?
Hi, I want to configure my Kali linux WSL2 to use AD in "Breaching Active Directory" room.
resolvectl dns tun0 10.200.54.101 another_dns_ip
resolvectl domain tun0 za.tryhackme.com
But it doesn't work, which fail in nslookup thmdc.za.tryhackme.com. How can I work this out?
Did you try this -
ping <YOUR-DomainControllerIP>
hello can anyone help me i need to change my mail address on my current account
it is asking me like this any one help me @staff
that looks like you're trying to delete your account
Check the pinned posts in #breaching-ad I wrote a post on how to connect
yeah when iam changing mail it is saying already a account is there so i was trying to delete that one
Do you have a second account signed up to tryhackme?
Because I was able to change my E-mail successfully. 🙂
yeah i have 2 accounts one is student account and one is personal account
as my student account is expiring Iam deleting my personal account and changing mail in student account to my personal mail
And your personal one has an auth token?
i dont know whether it has or not how to check
Try logging in
iam logging in with google
it has auth tokenn i guess
Yeah, so you can either
Request support and delete that account
Or
Create an entirely new account and switch is over to that.
You can sign in with your username if you get locked out the account.
how to request support by sending mail?
Yup.
Send them en E-mail from the account you wish deleted.
ok
can anyone help me i already contacted support a week ago created 2 tickets and still no answer i am a paying user can someone please help me
Hi there, there is a current wait time of 7 day(s), unfortunately because you E-mailed again, you'll have pushed yourself back down the queue.
Please just E-mail once within a 7 day period, support will get back to you.
i have already whait 7 days??
Did you E-mail twice within the 7 day period ?
yes i guess i will check it
becausse i have no acces to my account lost my 2FA key and backupkey and It's annoying thats the big problem
I'm sorry, other than wait for support, I have no advice to offer. 🙂
what i can do if they still no give answer after next week day Wednesday ?
If it's been more than 7 day(s) send a follow up [TryHackMe don't work on weekends].
okey good to know 🙂
thanks, I'm all set now.
Gave +1 Rep to @weary spindle
As a good budding security analyst, I enabled 2fa on my account, expecting it to be no hassle. But I am on Android and there doesn't seem to be any possibility of getting an authentication key then?
Isn't there apps you use to link?
I dont think so but can't remember. Which one have you used?
I am pretty sure I wasn't asked to authenticate the first time. Should have been a warning
Sorry, I am a bit slow apparently. Everythin's ok 🙂 Thanks for the time
Hi, where can I get some help with subscriptions?
What do you need help with?
I would like to subscribe. On the page it shows 3 months free but at checkout I am being charged for the whole year for £108 instead of £81
108 is the discount.
You're paying 9 months * the monthly fee.
If you did it monthly it would be £126. (monthly * 12)
Or around that price, I can't remember off the top of my head, sorry 🙂
Ah got it thanks
Gave +1 Rep to @weary spindle
It's the saving on the monthly cost
Yeah, if you did it more montly it's more.
An annual price is paid at the time, so it's great they give 9 months
That makes sense. Thanks for your help
I am going to be cheeky and ask, are there any promos for new subscriptions at the moment?
Yes
Use the code AOC2023
Awesome thank you
Gave +1 Rep to @weary spindle
Hi, just got a question
I've been renewed for annual subscription, and I forgot to disable it.
I see in TOS that I've 7 days to be refunded. I've opened a ticket the same day of the renewal.
As there is 7 days waiting for ticket answers, will there be any issues about being out of delay for refund ?
Erm, I don't actually know, and I think only support/staff can answer your query, sorry. 😦
Hi, is the black friday discount only for new subs?
is there a way to have our renewals that might be coming up in the next week or so use the 20% off promo that's going on right now?
Code works to 7th.
My sub renews on the 5th. How can I use the code if it automatically renews?
Cancel it 🙂
It won't stop, but it wit renew
But it does last for +3 days,.so you might not get to
The discount applies to both new and renewals. However, during black friday (which ended Monday), the discount automatically applies, but now the code has to be put in manually (valid until 7th Deember).
I earned my CySA+, just want to know if I can get that added to my account here. 🙂
I think you can, though I'm not sure which ones can help.
I think so, ping a mod.:)
Or wait until you see one chatting (don't dm)
@stray cove when you have time I'd appreciate getting my CySA+ added to my profile. Happy to DM a copy of my cert if needed.
DM away
@stray cove can I get my eJPT added to my profile?
➕ Gave the role CySA+ to teksune
please dm me the proof of cert
➕ Gave the role eJPT to tommotom
I am not able to verify my email address on TryHackMe, I cannot update my Occupation details, also not able to edit the country. Any help would be appreciated
Occupation etc isn't needed.
Does the verification link not reach your inbox?
it does
https://tryhackme.com/api/user/update-timezone
Click this link without a VPN active, this will take you to your dashboard where it will be changed.
I have a pretty old account, was just updating it
Yup thanks a lot
Email got verified and timezone updated too
😄 Excellent.
any idea of why occupation details are not saved ?
No, I don't sorry.
(nobody can see them)
alright
how do i contact staff privately with an issue with a module?
What's the issue. you may not need to contact staff.
I cant say it on here its to do with the side quest
i found a problem, but id rather not post it here
@tawdry orbit or @crystal marlin would be the best bet, unless @rotund sluice is still kicking around.
thanks, i already tried messaging Marta but i think she is offline
They may be busy, just wait, one of them will ping you in here.
I'm sort of here
oh i sent you it privately on discord 👍
Please consider describing your problem more precisely
Did you scan all ports?
Now, since you have rewritten your message, I am able to assist you!
He is talking about the "simple CTF"
There is more ports than 1000
I know.
Oh nevermind he stated it.
OK, so that's 0-1000
Not just 1000.
you're scanning the wrong VM.
That's the attackbox
Where do i find the right ip ?
https://help.tryhackme.com/en/articles/7977454-how-to-starting-your-first-tryhackme-machine
Give this a read 🙂
Having some trouble with starting your TryHackMe machine? Not to worry, here are some steps to get you started.
Which room?
Introductory Researching
Did you copy/paste?
Nope
Oh!
I tried both methods
Between 2020 and 10385 you two hyphens.
ohhhh
No worries, common mistake 😄
Hello, can someone please assist me here, i bought 4 vouchers for a month subscriptions.. But i still haven't seen them ?
Were they E-mailed to you?
No worries 🙂
can anyone help me get my accounts back?
No, we cannot.
How do we take advantage of the 20% discount for Black Friday if our subscription doesn’t expire until next month?
then unfortunately you can't :/
Hello, good afternoon, any THM admin? I need help with my subscription please
Hello
I installed openvpn and downloaded my config file that I uploaded to my profile. But I always get Error: Peer certificate verification failure. Any idea please?
I don't remember my THM password and I don't remember my email to be able to recover it since it was not a main email, only for THM, and the subscription payment was made again without being able to use the THM account 😦
Support may be able to help you at support@tryhackme.com
thanks
What do you mean you "uploaded to your profile?" like in the GUI? Also some more information would be helpful like the vpn server you are using, the OS you are on & rather you are using the cmd or the gui version of openvpn
Hello Hiro,
I followed the steps given in the site. I downloaded the EU-Regular-3 configuration file .ovpn . I opened the openVpn client version 3.4.2 . I pressed Import profile and there I uploaded the .ovpn file I lately downloaded.
That server, EU-Reg-3, has certificate problems at the moment, go for 1 or 2.
Yep
Thank you so much indeed it s better now. Thank you for your help
Gave +1 Rep to @ivory spruce
+rep @gleaming flume
Gave +1 Rep to @gleaming flume
Greetings,
I just got an email You have asked for your subscription to expire and it now has! We will miss you ☹️ . If you change your mind and want to renew, visit your profile: https://tryhackme.com/profile I didn't request to cancel my subscription? Is there a way to fix this?
Have you checked what is in your profile? You can simply click 'restore or renew my subscription' button or anything along those lines in your THM profile.
Thanks for the reply!
I subscribed using a voucher and this is all that I see within the Subscription page under Manage account
Oh.. is your voucher still supposed to be valid or has expired?
Thanks @ivory spruce Turns out it was the voucher! Sorry about all this! ^^
Gave +1 Rep to @ivory spruce
No worries.
Hello, I sent in a bug report ticket 10 days ago and no one has even looked at it. Is there some way to escalate this?
Support is pretty busy right now, I think the response time is something like 8-9 working days so I would think they would get it to it pretty soon though
oh okay.. thank you!
How do I use the voucher to renew?
I think you would have to put in the voucher code manually to extend your subscription
I don’t see where to manually renew.
I have a report ticket on my payment, I was charged on my bank account for 1 year premium but i have no premium, hope i can still use the voucher and stuffs in 8-9 working time 😦
Has your current subscription expired yet? iirc you have to wait for your current sub to run out before you can enter in a voucher code
When have you submitted the ticket? Via email?
Your current subscription has to expire first, if I remember correctly.
After that, the voucher can be applied to the account.
yep i did, still checking my email and ticket everyday to see if there is any update 
kinda bummer it happens right before aoc
For AOC purposes, you won't have any issues as the room will be free.
Respone time is 7-8 days (excluding weekends)
Plus support will be busy with the AoC event, somebody will get back to you.
Hello,
i'm trying to join this room:
https://tryhackme.com/room/adenumeration
and instead of getting into the room, i'm redirecting to:
https://tryhackme.com/r/rooms
can anyone help please?
for that you require a streak of 7
7 days in a row? or 7 flags?
7 days in a row
thank you so much!
I need help
What do you need hlpe with?
i mistakenly purchased 2 voucher of 3 month because tryhackme update purchasing page i think my purchase declined but i pay double how i got refund for one voucher
You'll need to contact support for this sort of thing.
it is possible to get refund because i didn't claim any voucher
Sorry, only support can answer that question
i already msg to support but they didn't respond only bot reply
There is a delay of 7-8 days, excluding weekends.
What's up?
I am solving a machine and when I try surf that ip browser it's doesn't open and I try to use gobuster it's also not working but nmap and ping other command is working
I already add that ip in /etc/hosts but still not working
Is there a webserver running on port 80?
Codify.htb
Yes
Is this a HTB question?
Then can you please ask in their server, this for TryHackMe.
Yeah, but some of their content has been asked not to give out hints etc.
As this isn't THM material, this is the server and channel for such help.
No it's not hint actually I am not able to access browser and web material things
@stray cove you around?
Hey @crisp osprey
Please go to HackTheBox’s discord for support with their content :)
Hi I have an issue were I have started up the machine Anthem and it's not pingable or cannot scan this with NMAP can you advise I have restarted the machine twice now thank you.
VM or attacknbox?
The target box
No, what are you using to scan it from?
My kali machine, I have started up another machine and that is working OK can ping etc via my kali box running openvpn
Ok, what's your anthem box IP?
10.10.9.213
One moment. 🙂
thank you
Anthem is windows, right?
Yeah.
that's correct
So pings not working wouldn't be surprising, but I will let Scrubz run some tests
can't even run nmap against it either saying it might be down
Can you please, just for ease of mine,
ip a | grep "tun" for me please.
inet 10.9.150.84/16 scope global tun0
so just booted up another windows box and can ping that fine 10.10.202.10
Which box?
Windows PrivEsc
Are you on the attackbox?
no via my kali VM
You should not be able to ping either boxes.
I have replys from the PrivEsc Windows box
PING 10.10.202.120 (10.10.202.120) 56(84) bytes of data.
64 bytes from 10.10.202.120: icmp_seq=1 ttl=127 time=18.6 ms
64 bytes from 10.10.202.120: icmp_seq=2 ttl=127 time=18.2 ms
64 bytes from 10.10.202.120: icmp_seq=3 ttl=127 time=24.0 ms
64 bytes from 10.10.202.120: icmp_seq=4 ttl=127 time=18.4 ms
64 bytes from 10.10.202.120: icmp_seq=5 ttl=127 time=18.5 m
I can't interact with Anthem at all, and I know how to do the box.
Yes that's my point can anyone give it a kick as in reboot etc?
All other boxes work fine
The box essentially "boots up" when you press Start Machine.
Right let me terminate is and then start it again see if it comes up properly
I''ll give it a go too
👍
OK so just tried with -Pn its looks like its blocking ping's then?
Windows do.
looks like it's still dead as can't get to the webpage on port 80
can anyone get to this machine and start to attack it etc?
Allow Gonz0 to try, if they can't, I'm sure they can let Qa know.
OK
Nmap is working fine for me without -Pn, and website took a bit of time to load, but is up
10.10.206.231
nmap not working for me I can get to the website now though
Have you also tried with the Attackbox? Maybe your VPN connection isn't stable
VPN is working with other boxes just this one I'll run it with -Pn that seems to work OK thank you guys
How do I get the Black Friday discount if my subscription doesn’t renew until after the offer expires? I’ve submitted a ticket but have gotten no response.
You can't
Well that sucks
@stray cove
hey, I was on a business classroom and while on it I had my subscription paused and got an email saying my 300+ days were saved and would be resumed when I left that dashboard.
It ended yesterday, and I have not yet gotten those 300+ days of my ongoing subscription. Instead it demoted me to normal user. Can I get them reinstated please?
@glacial hound
Hey, can you pleaes DM me your THM email so I can have a look?
I'm having the same issue. Opened a ticket, sent an email to support and haven't heard anything
is the site acting buggy right now? i'm getting slow response times for the website and the VMs are loading up really slow and some won't even connect via the browser.
Hi, support has been receiving a high volume of tickets recently, so please be patient. If you've contacted us within those 7 days, we will refund you 🙂
cc @tiny geode
Thanks, appriciate the update
Thanks
Gave +1 Rep to @glacial hound
Thanks for the input.. i´ve been waiting as well. :)
yes
thanks for the reply. i honestly thought it was me and i kept messing with all my settings and was getting frustrated.
Gave +1 Rep to @velvet harness
Our team is looking into this 🙂
thanks
thx !
Gave +1 Rep to @glacial hound
howdy 👋 incredibly minor, but in the Discover Our Free Defensive Security Training blog post (https://tryhackme.com/r/resources/blog/free-defensive-security-training), the link to the x86 Architecture Overview course is broken and sends you to the THM Notion login 🙂
@bronze vale Dat you?
:(
boooo
Thanks for reporting, btw 🙂
happy to help 🫡 keep on being awesome
Thank you for reporting!
Gave +1 Rep to @high torrent
Hey everyone! So I subscribed to the TryHackMe monthly premium and it's been pending for the past 2 hours. My card has already been charged unfortunately. I've also submitted a ticket to support.
I'm getting a Connection Error when trying to start a machine with the Start Machine button. It shows me an IP address and tells me how long I have left until it expires, but has the Connection Error message in the window next to it where the machine used to start.
Hey, unfortunately support won’t be able to do anything until we get the all clear from your bank.
This can take up to 24 hours
Hi, which room?
I think these errors are linked to the ongoing issues we are experiencing.
In the Windows Fundamentals rooms.
All should be back to normal now, could you please confirm? @marble gulch @vagrant bear @velvet harness
yes I confirm, i no longer have latencies and can access the web
thx for the fix btw !
hey, what do i do with my discord token ?
Thanks for your patience, happy hacking 
Gave +1 Rep to @velvet harness
It's working! Thanks!
Gave +1 Rep to @glacial hound
I'm just getting a white screen when I run the VM. Is there an issue going on?
i dont think the opvn file is for the latest version of kali linux, it doesn't work for all of my friends either
What vpn server are you trying to use?
Yeah EU3 is broken right now, some cipher issue
A question on the launch order of the machines and the attack box, does it matter at all in what order they are started?
I usually start the machine and wait for the IP to show before starting the attack box, but that waiting is not necessary, right?
anyone else getting “BF-CBC: bad cipher for data channel use” on openvpn
I finished a learning path and i went to download a certificate but i forgot to add my last name to my account, i changed it in the settings and it is still showing only my name. is there any way to add mt last name to it?
no, u can start them together and wait for both to boot up
Thanks @plush crag
Gave +1 Rep to @plush crag
that is the solution, apparently you need both:
cipher AES-256-CBC
data-ciphers AES-256-CBC
In case anyone else runs into this issue, regenerating the config did not work. I had to manually edit and add the cipher line, the data-cipher line already existed. I could not connect on both MacOS and Windows till I did this.
big thank you to @lilac anvil
Gave +1 Rep to @lilac anvil
What server were you using? EU3 is currently not working properly so I'd avoid that. Glad you got it working though
Replicated the issue with both US-East-Regular-1 and US-West-VIP-1
Strange
Maybe something with versioning then, but I guess it doesn't matter much if you fixed it
Does anyone know why this question is incorrect?
I found it, no need
Hey y'all. I know this might not be so much of a technical issue, but what's the current turnaround time on support tickets for accounts that failed to have the premium status applied after being charged?
I understand if it's "hurry up and wait" lol
7-8 days (excluding weekend)
hey, I am doing the Enumerating Telnet questions and it's taking ages (like more than 20 mins) to scan one port, is there something wrong on the other end
What flags did you use?
nmap -p 8012 -A -vv
and for some strange reason when I did it on my own virtualisation it needed sudo to get nmap to work
Hey guys, im new. and i tried to use my own kali machine with openvpn on tryhackme with the troubleshooting on the website i got following output:
"└─$ ./TryHackme_Troubleshooting.sh
_____ _ _ _ __ __
|_ _| __ _ _| | | | __ _ ___| | _| \/ | ___
| || '__| | | | |_| |/ _` |/ __| |/ / |\/| |/ _ \
| || | | |_| | _ | (_| | (__| <| | | | __/
|_||_| \__, |_| |_|\__,_|\___|_|\_\_| |_|\___|
|___/
Looks like you're running Kali @MuirlandOracle
[-] Script is being run as a low-privileged user
Would you like to run this script with higher privileges automatically (Y/n)? Y
[+] Re-running with root permissions
[+] Stable internet connection
[+] OpenVPN is installed
[-] tun0 interface does not exist
Would you like the script to attempt a connection automatically (Y/n)? Y
[+] Connecting....
[-] Fatal Error: Inline Certificate is invalid
./TryHackme_Troubleshooting.sh: line 8: 15928 Killed openvpn $ovpn < /dev/null &> $ovpnoutput
Please regenerate your VPN config on the access page (https://tryhackme.com/access)
If errors persist, change server then regenerate the config.
If all else fails, ask for further assistance on the TryHackMe Discord server, subreddit or forums.
[-] Exiting
" Can anyone help me to fix this out?
Hi, what have you tried so far? Which VPN server are you using (EU-1, etc...)?
i use eu_3
Could you try Eu-1?
sure wait a minute
Tried connecting using OpenVPN. Getting this error. Even changed the servers and tried it. Still doesn't work. Help!
Are you in a Mac or Windows OS?
Windows
Are you using your host OS to connect to the THM OpenVPN?
yes
Hey:) I would recommend using OpenVPN Community rather than OpenVPN Connect 🙂 https://openvpn.net/community-downloads/
The OpenVPN community shares the open source OpenVPN. Download the latest version of the open source VPN release OpenVPN 2.6.3 for a secure network.
thanks, now im connected. what was the problem?
Gave +1 Rep to @glacial hound
Are you sure it's not a fault with TryHackMe?
OpenVPN connect is outdated
Almost certain at this stage. OpenVPN Connect is for a different type of OpenVPN server
We don't provide the requirements for you to use OpenVPN connect currently, but we are looking into it :)
Fancy seeing you here 

Is there a different software of OpenVPN I should use for Windows? What is recommended?
There seems to be some issues with the EU-3 server right now, our teams are looking into it 🙂
Basically, OpenVPN have multiple versions of their VPN server, I.e. commerical, etc and because of that, different softwares to connect (ikr 🙄). The best thing to use would be to use the client for your OS from the community downloads https://openvpn.net/community-downloads/
The OpenVPN community shares the open source OpenVPN. Download the latest version of the open source VPN release OpenVPN 2.6.3 for a secure network.
Now this works. Thanks!
Gave +1 Rep to @zealous yoke
Glad to hear! No problem:)
i think the hint here for the second question right?
hello, I emailed tryhackme support on sunday last week, They don't reply anything. They don't want refund. Is it right?
THM Support response time is at ~8 to 9 working days at the moment.
and they are very busy right now with the AOC event
So long as you request for a refund within 7 days of your renewal, it is permtted in the THM ToS.
*If you email/ open a ticket before the 7 days, you are eligible for the refund, even if we respond on the 8th day:)
anyone encountered the error "Uh-oh! You can only deploy a maximum of 3 machines at a time." when i closed all other windows/machines
I tried to do the network lab but the attackbox does not start automatically (it usually does after I click start machine)
its ok i solved it, i forget to click show split view
Understood. Thank you, I appreciate it!
Gave +1 Rep to @weary spindle
Only for Annual subscriptions*
Got it. Thanks for clarifying.
@dusty arrow
Gave +1 Rep to @glacial hound
You can also use this to check what other VMs you have running in case you lose track:
can I talk to someone from the support team
I'm not support, nor staff, but I can maybe help, (without disclosing account details) what's up?
I've already talked here about my issue not being able to join some rooms no one was able to help me and the support team are taking their sweet time to answer me its been more than 2 weeks
response time is 7-8 days without weekends, AoC has made them very busy
so am expected to just to wait until god knows when? I was hoping for someone who could contact the support team around here
Were you asked to do initial troubleshooting like clearing your browser cache, try logging in incognito mode, at the very least by folks around here?
yes
hell I even used my work pc, ipad, phone 3 browers no luck
Can I change the email address associated with my account? I am a subscriber and already verified
Suggest to drop an email to THM Support. I read in older posts that it is possible though.
Okay, thanks, will do.
I have already connected to openvpn I stared the machine how can I now access machine in my Linux terminal
@ivory spruce
Have you already done the beginner boxes?
Yes
Hello
I have the same issue.
Depends on what room or box you are trying to access?
Are you already comfortable with Linux?
Please drop an email to THM Support.
Aoc
You can do this on your profile.
thank you
Gave +1 Rep to @ivory spruce
Aahh.. I think it will be available in a couple of minutes
Or it might already be
Please be patient though as THM Support response time is at ~8 to 9 working days at the moment.
Sorry, I meant the AOC2023 deal. It says that there are 7 days left on the promotion
I don't see why I shouldn't be able to take advantage of the promotion as well considering I've been a loyal subscriber for a couple of years now
Hi, I am trying to participate in AOC-2023 event. I started the VM and then I wanted to set up my own attack box. So, my host machine is ubuntu 20.04 running openvpn 2.6.8. I downloaded the openvpn profile, it looked fine. Then I started it with: sudo openvpn chesteroni.openvpn.
OpenVPN version:
OpenVPN 2.6.8 x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] [DCO] library versions: OpenSSL 1.1.1f 31 Mar 2020, LZO 2.10 DCO version: 0.2.20231117 Originally developed by James Yonan Copyright (C) 2002-2023 OpenVPN Inc <sales@openvpn.net> Compile time defines: enable_async_push=no enable_comp_stub=no enable_crypto_ofb_cfb=yes enable_dco=auto enable_dco_arg=auto enable_debug=yes enable_dependency_tracking=no enable_dlopen=unknown enable_dlopen_self=unknown enable_dlopen_self_static=unknown enable_fast_install=needless enable_fragment=yes enable_iproute2=no enable_libtool_lock=yes enable_lz4=yes enable_lzo=yes enable_maintainer_mode=no enable_management=yes enable_pam_dlopen=no enable_pedantic=no enable_pkcs11=yes enable_plugin_auth_pam=yes enable_plugin_down_root=yes enable_plugins=yes enable_port_share=yes enable_selinux=no enable_shared=yes enable_shared_with_static_runtimes=no enable_silent_rules=no enable_small=no enable_static=yes enable_strict=no enable_strict_options=no enable_systemd=yes enable_werror=no enable_win32_dll=yes enable_wolfssl_options_h=yes enable_x509_alt_username=yes with_aix_soname=aix with_crypto_library=openssl with_gnu_ld=yes with_mem_check=no with_openssl_engine=auto with_sysroot=no
Error I get:
2023-12-01 17:38:25 Note: --cipher is not set. OpenVPN versions before 2.5 defaulted to BF-CBC as fallback when cipher negotiation failed in this case. If you need this fallback please add '--data-ciphers-fallback BF-CBC' to your configuration and/or add BF-CBC to --data-ciphers. 2023-12-01 17:38:25 Note: cipher 'AES-256-CBC' in --data-ciphers is not supported by ovpn-dco, disabling data channel offload. 2023-12-01 17:38:25 OpenVPN 2.6.8 x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] [DCO] 2023-12-01 17:38:25 library versions: OpenSSL 1.1.1f 31 Mar 2020, LZO 2.10 2023-12-01 17:38:25 DCO version: 0.2.20231117 2023-12-01 17:38:25 TCP/UDP: Preserving recently used remote address: [AF_INET]18.202.168.160:1194 2023-12-01 17:38:25 Socket Buffers: R=[212992->212992] S=[212992->212992] 2023-12-01 17:38:25 UDPv4 link local: (not bound) 2023-12-01 17:38:25 UDPv4 link remote: [AF_INET]18.202.168.160:1194 2023-12-01 17:38:26 TLS: Initial packet from [AF_INET]18.202.168.160:1194, sid=c70554f3 208adf4c 2023-12-01 17:38:26 VERIFY ERROR: depth=1, error=self signed certificate in certificate chain: CN=ChangeMe, serial=425397202556807641543660048237946304772097879576 2023-12-01 17:38:26 OpenSSL: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed: 2023-12-01 17:38:26 TLS_ERROR: BIO read tls_read_plaintext error 2023-12-01 17:38:26 TLS Error: TLS object -> incoming plaintext read error 2023-12-01 17:38:26 TLS Error: TLS handshake failed 2023-12-01 17:38:26 SIGUSR1[soft,tls-error] received, process restarting 2023-12-01 17:38:26 Restart pause, 1 second(s)
Is this EU3? If so change your VPN server to a different one
You can try to submit a ticket to THM Support, but standard response is at ~8 to 9 days as they are very busy due to AOC.
I already did, Gibbon just told me sorry for the delay and closed the ticket
Did they give you an explanation at least?
Anyone else can't access https://lab_web_url.p.thmlabs.com/ ?
You have to use your provided ip instead of "lab_web_url"
What room is this? Have you clicked on the green View Site button?
I figured haha
I forgot to run the machine so the link never changed, Idk
^^ nice
What are the Side Quest Challenges of the Advent of Cyber '23 Side Quest?
Yellow Summer
What is the fastest way to talk with support on billing? I believe that there may be a fraudulent charge on my card from tryhackme and would like to talk with support more quickly than email, to figure out what happened.
Email is really the only way
Account/payments can only be dealth with via E-mail, as Hiro said
Can we create a team for AOC? I don't see the option to.
Just for info I've had the exact same issue with the same solution.
Hi team,
I have already mailed reg this to support@tryhackme.com but I haven't recieved any reply please consider this request.
This is a bit urgent. I have raised a ticket by 25th November 2023, But my streaks aren't restored could you please help me with it. You know that streaks won't be restored after 7 days
I have been using try hack me for the last 2 years, and i was practising some rooms and learning paths daily to keep myself updated in the field of cyber security.. The daily streak feature in try hack me did play an important role in keeping me consistent and motivating me to learn daily, but unfortunately i lost my streak yesterday, Kindly restore them
tryhackme username: d3m3nt0r
Streak value before reset: 276
Thanks
Hi, is there someone I can talk to about the provision of materials in alternative accessible formats? Some of the content in the first Advent of Cyber 2023 challenge concerned me in terms of how content in the future might be presented and how I might be at a disadvantage as a result of my visual impairment. My specific concerns are demonstrative images and the connection cards (I'm ignoring the comic as I believe that to be decorative and I believe it to mirror what the content beneath it in meaning).
Given the nature of Advent of Cyber (rolling challenges with a deadline), it would be ideal if this could be sorted as soon as possible so as to enable me to take part in the challenge in a similar cadence to my fellow community members who are not visually impaired.
I did ask about this a few hours ago in the #1174347459116417054 chat ( #1174347459116417054 message ), however didn't seem to get a response (although someone who posted the answers had 3 or 4 THM staff members message the chat in 5 minutes).
In order to upgrade from Monthly to Annual subscription using the AOC2023 code do we need to cancel our account first?
Yes
And it will apply at the next billing cycle?
No, because you cancel the sub, when it expires you'll need to subscribe to an annual.
So if my renewal date is for 12/15 it will still apply? Or I lose the sub until then?
Your sub will remain, but it won't renew after.
ok Ill try thank you
Hi guys. complete newbie here. Im trying to do advent day 1 challenge, but when I open Firefox inside my AttackBox, it doesnt want to connect to any website inlcuding the AI chatbot.
The URL is a public link, you can just access it from your computer, the attackbox or a VM is not necessary
I understand. Isn't it unsafe to do it that way though?
If you were doing actual hacking then it wouldn't be a great idea, but this is just talking to a chatbot so it is fine
Alright, thank you. But just out of curiosity, why AttackBox doesn't have internet access? I can see some network activity in top of Kali toolbar. Do I have to set up something in network settings?
For free users the attackbox cannot access the internet
Okay, thank you very much
Hi. I just finished the The Return of the Yeti room from Side Quests but didn't get a badge. Some other users have 😅 . Is there a reason?
Could you DM me your username?
Hello i have probleme on my machine :
when i try to search for the ip adress it gives me unable to connect message
Hello,
What is the total amount of yearly subscription including 20% off for students and AOC2020 code the one I am saying is "You are already subscribed" (I already cancelled because it is about to automatically renewed) and I am seeing 11.20$ per month but I think it is outdated or different from pricing yearly
Alright well it seems that the discount do in fact not stack as stated here #site-support message. That being the case you will only get one of them (20% off) so for the yearly plan it would be ~$8.50 per month and the monthly plan would indeed be the $11.20 you are seeing.
Ok thanks that is sad but THM so far has been great me thanks for the support
Gave +1 Rep to @gleaming flume
I’m having the same issue, can you tell how you went about it. I’ve used the !verify but nothing happened
Use slash
3 days ago I tried to subscribe for premium, it take money from my card but my subscription is not activated. Username: yavuzyilmaz
Have you sent an email to THM Support?
Did you also take advantage of the discount code?
I've only had %20 student discount
i created ticket
Aahh.. I'm not sure if it does stack.. maybe not.
Please be patient as standard response is at ~8 to 9 working days at the moment.
Did i have to send email?
You mentioned you already created a ticket?
yes, is it enough
Yes, for now.
Hello,
My thm annual subscription got renewed automatically, and I didn't intend to renew it,
I tried contacting the support team, but I haven't received any response yet,
Can anyone please help?
Hi, did you contact the support team within 7 days of your renewal?
It got renewed this morning, and I sent an email,
I see some messages above regarding some ticket,
How do I raise a ticket?
You don't need to raise a ticket, an E-mail will be fine.
There is currently a 7-9 day wait for replies, they won't work weekends, and are very busy with AoC.
Don't worry, they will answer you, and the since you E-mailed within 7 days it should be fine.
Tickets and emails are the same thing, tickets are easier because all you do is follow the bot to get the desired outcome
Oh okay Thank you,
Any idea if anyone else faced a similar issue?
Gave +1 Rep to @weary spindle
I know, what I meant is they don't have to escalate it quite yet.
Yeah, they have.
Don't worry, THM have great support.
HI
i have a problem with my region in THM
i did the link thing that changes your region automatically
but it didn’t work ( i checked VPN/incognito )
but its still wrong
I’m from iraq not Germany
My username on THM is SaV4r
Are you referring to this -
Hello, can someone help me link my THM account to my Google account in order to sign in wqith Google instead of use my mail and pass?
You can;t, you'd need to make a new account
not cool 😦
Hey 👋 I've forwarded this internally, but I'd be happy to have a discussion over DMs if you have any questions, suggestions or concerns for accessibility for AoC 🙂
Hello, how can I change my discord account?
You're not verified?
@weary spindle Yes, but I haven't had access to my account for more than a year and would like to verify this account here.
Ah, I get you.
When you see a mod, you'll need to ask them.
@weary spindle Thanks for your help, where can I write to the mod here?
Gave +1 Rep to @weary spindle
Jabba was in general, could ask them.
hello, there is alot of missing stuff on Linux Fundamentals Part 2 - Permissions 101, see it and then see the video above and ull know what im talking about
The video is possibly out dated by the content.
Advent of Cyber '23 Side Quest I am not getting the key on social media as it was written in the module
No hints please.
@weary spindle Is there no discord mod? Unfortunately I don't have any contact with Jabber
Mods are green or orange.
Jabba is a mod and staff.
His name is Jared | Jabba #1 music fan
From where we get the Challenges of Advent of Cyber '23 Side Quest
@weary spindle Oh, sorry, I misunderstood you 😄 thanks for your help!
Gave +1 Rep to @weary spindle
I am unable to connect with thm vpn from my kali machine. HELP!!!!
What are you doing?
Which server
Where do you live?
I live in asia, Using europe's server. But I should be able to connect to any server right? It's related to just latency right?
Eu-reg-3?
Can I DM you? @weary spindle
YeP
Use 1 or 2.
Can I use IND-reg-1 ?
Probably.
Ok worked, I was doing something really stupid haha
No, you weren't.
Eu-reg-3 is broken. 🙂
Naah, I downloaded other server's files too... but apparently they got saved as *(1).ovpn, *(2).ovpn and so on, where as I kept running the same old command without the numbers, and thought maybe my computer was broken haha
dunno if this is right channel but how can I claim my role from THM account? I mean to sync it with disc acc
Verify with /verify
thank u kind sir
Gave +1 Rep to @weary spindle
Hello, I subscribed to premium and its just stuck on the payment pending screen but took the funds out of my account and still don't have access to premium any help appreciated. Sorry if this isnt the right area to ask
hey, im trying to connect with openvpn on windows to eu-reg-2 and it fails
i've tried on 1, 2 and 3 and nothing
What error are you getting?
connection failure by timeout
Client exception in transport_recv: crypto_alg: BF-CBC: bad cipher for data channel use
Is this for EU3? That server isn't working right currently
for eu1 now
i get the same error for all servers
Same error?
hmm
Did you make sure to regenerate the VPN file before downloading it?
yep, will do it again
Which country are you in, are you on your home network?
for eu1
spain, home network
i've regenerated the config file
tried to connect, and this is the first error
⏎[Dec 2, 2023, 18:48:36] UNKNOWN/UNSUPPORTED OPTIONS
⏎[Dec 2, 2023, 18:48:36] 13 [pull]
according an openvpn forum (link was deleted), if I delete the line 13 pull, it will work
which in turn, gives me the same error
any idea on how to solve it?
When I try to upload machine on site I get error that says it failed at converting
Im getting the same error on windows as well. CAme here to help figure it out
solved it
apparently you can't use openvpn connect
the 3.4 version i think
go to community downloads and get openvpn 2.6.8
Thank you!
Gave +1 Rep to @toxic hemlock
Hello, I just renewed my subscription (like ~1hr ago), and it shows as "Active" under my account, but I haven't received an invoice. Is there a way to request a copy via email? Thanks!
Is the E-mail for you to E-mail 🙂
?
OK, will shoot an email to that, thanks!
Trying to download the ovpn file for the room Wreath and the file is blank everytime, am I missing something?
I was able to download populated config files for other rooms, are there any known issues w/ the room Wreath?
Hello. How do I link my thm account with discord?
Take your token and link it with /verify
Can I do that here?
Yeah. 🙂
Okay, one last question for the day (hopefully). What path must I take in order to become a white hat hacker? I'm fairly new.
all the paths on tryhackme is for ethical/white hat hacking
Oof. It's alot of learning though.
Well you don't necessarily have to do them all, but yeah it is a lot and they can all be beneficial for you
Mhm. I wonder if I'll remember what I study though. Because it seems like a lot of information to intake.
Thank you!
Make sure to take good notes with something like Notion or Obsidian that way you can reference back to what you learned if you forget something
Double quotes and tilda not working on the deployed machine
Hmmm. I think I've heard of Notion. Thanks.
Gave +1 Rep to @gleaming flume
Does THM offer a free trial of the sub mode? I'm brand new to cyber security and looking to dip my feet in, but kinda strapped on cash right now. Wanting to see if this is for me or not.
I don't think there is a free trial, students get a 20% discount though if that applies to you. Additionally there is a promotion for 20% of annual plans with the code AOC2023, but if you are low on cash then a monthly might be wiser so you can just try a month and see. If you want to just get a really rough idea of the content available you can go to the room search and filter by subscriber rooms to see how many rooms there are for just subs and what topics the rooms cover.
Thank you for the info. I see there's a free path to follow, would this be a good idea to start out? https://tryhackme.com/r/resources/blog/free_path
Gave +1 Rep to @gleaming flume
I'm very computer-literate, I used to work tech support but never really got into the cyber security side, it's always been a huge interest to me.
Yes that is a great way for free users to start out, you can also check out the Advent of Cyber going on right now which a completely free Christmas event that releases a short challenge everyday leading up to the 25th
I seen that! Really intrigued to try that out when I learn a tad in the free path. Thank you foryour help my friend.
Np, hope you enjoy the content!
Here's a dumb question and I'm not even sure if this is the right channel to ask: How do you tie your THM account to your discord username?
disregard, just needed to scroll thru some chats
haha, I was just typing out the answer, glad you figured it out
What room?
You don't need a VPN for that task, just open up the split-screen view
Once you launch the machine it should split your browser window into two showing you the machine on the right side, if you can't see this you can hit the "show split view" button
Yes that is still possible, everything that is a part of the AoC content will work for free users including these split-screen VM's
can anyone help me
when ever i try to join this room , it redirects me to https://tryhackme.com/r/rooms
You need to have a 7 day streak to join the room
If you don't have to streak it will just send you to that page
are there some courses that are for business only? i filtered by subscription only and it showed up, but when i clicked on it, it redirected me to an option to book a meeting
Nevermind, I found what i wanted in previous chats on this server. A liiiitle bit disappointing I can't access the AWS paths but thats okay.
Including the RedTeam Capstone Challenge
I paid for the monthly subscription by using my student email and got the billing invoice too. But then the subscription is not active in my account. What should I do now?
Can anyone please help me with this??
you can mail THM support..
I did that but haven't received any response yet
the response time is a bit long as the staff is busy with AOC event around 8-9 days(excluding weekend)
What? So what happens to all the days that I have paid for?
A member from the staff can assist you better then me ':0
Haha Thank you so much!
Gave +1 Rep to @knotty storm
How can I get to them??
If you're not a business account, then those rooms won't show for you.
is there a guide for creating a room? might not have seen on thm site 😮
Please, i am having issues to input this command (“) on my jupyter note book, someone should help
have issue when trying to connect to openvpn
2023-12-03 05:34:22 OPTIONS ERROR: failed to negotiate cipher with server. Add the server's cipher ('AES-256-CBC') to --data-ciphers (currently 'AES-256-GCM:AES-128-GCM:CHACHA20-POLY1305') if you want to connect to this server.
2023-12-03 05:34:22 ERROR: Failed to apply push options
2023-12-03 05:34:22 Failed to open tun/tap interface
2023-12-03 05:34:22 SIGUSR1[soft,process-push-msg-failed] received, process restarting
2023-12-03 05:34:22 Restart pause, 64 second(s)
If you look on the aoc-2023 channel someone has posted a solution to add ciphers which might help with that
Need help with access with "Access via OpenVpn". I downloaded the .ovpn file but I keep getting "Connection Failure"
I am from India and I am trying to connect to "IN-Regular-1" VPN Server
thanks for telling!
Gave +1 Rep to @warm mango
Which server are you using?
how long should the THM bot take for the discord token verification? I guess it's out for the weekend...
Are you doing !verify by any chance?
Because it's usually instant.
Nope, but seems ok.
yep, trying with !verify <token> as instructed on the THM pages... nothing..
oh
this needs updating then https://help.tryhackme.com/en/articles/6495858-discord
Yes, it's on the backend of the things to be done.
cool, thanks @weary spindle, it was indeed instant when done correctly 😄
Gave +1 Rep to @weary spindle
Hello Guys! I want to know a point of contact regarding an issue on the website. I can access rooms/Tasks which are not released yet.
Where can I report the issue?
That's not a bug, that's intended, and I suggest you stop it. 🙂
(talking from experience)
Okay! Thanks for the info. I'm not much fimiliar with these things. Sorry for the disturbance.
Gave +1 Rep to @weary spindle
No disturbance.
I done the same trick a few years ago, and was politely told to either stop, or be banned.
(You can DM me if you want to confirm it)
No worries! I believe you! Thanks again for your response! I really Appreciate it! : )
yeah unfortunately they did, but again that's ok
Aws path is different true.
Well thats ok, just gotta find something else to use this month of premium on
guys, how to get my profile in discord verified?
Scroll down on your profile to Discord Token
then say /verify
and input the token in the box it gives you here
in this channel?
Ahaa thanks man
ope he's blue
Thanks man it's done
anytime bro
is it bad?
Yeah it looks cool, on my way to GOD soon
I have an issue with openvpn , Whenever i try to connect to the vpn server , i dont get any error messages , although i am not able to access the machine , the 10.10.10.10 page doesn't work too
can someone please help , if i regenerate the ovpn file then it works fine , but i can't keep doing it everytime, can i ?
Is it https?
how can i verify my discord token ?
Use /verify
in this channel ?
i restarted my AttackBox and restarted , it works now
Doesn't matter in which channel
Thanks
Got connected to a virtual machine with OpenVPN, however the vm isnt showing on the website. It only displays that it is up and running. Would anybody help me?
My room is day 3 of aoc.
Server europe regular 1
Running on ubuntu
Are you going to port 8000?
What do you mean?
What do I connect to?
The ip when you start the machine.
It says unable to connect when trying the VM ip address
What IP are you using?
10.10.48.40
I can access that but I was referring to the attacking machine
Your vm is the attacking machine.
But the room requires two virtual machines no? One where you use hydra and the other hosts the keypad
Yes.
The Hydra is your attacking machine, in this case, your vm.
And the target machine is the target.
This is the target right
Correct.
How do I access my attacking machine?
Do you have a vm running?
Yes
Its not showing on the website though
What are you running the VPN in?
My OS?
Viola!
Oh
Is it your host?
As in im not in a VM? Yes
😦 I'd suggest you get a VM.
Well I got kali on virtualbox
How come though?
You're putting your host on a network full of hackers.
Yeah, although THM eaches Cyber-sec and ethical topics etc.
Can never be too safe.
THM monitor the network, so they'd know who scanned you, if that was to happen.
what is this error and how do i fix it? 2023-12-03 21:51:59 Note: --cipher is not set. OpenVPN versions before 2.5 defaulted to BF-CBC as fallback when cipher negotiation failed in this case. If you need this fallback please add '--data-ciphers-fallback BF-CBC' to your configuration and/or add BF-CBC to --data-ciphers.
2023-12-03 21:51:59 Note: cipher 'AES-256-CBC' in --data-ciphers is not supported by ovpn-dco, disabling data channel offload.
2023-12-03 21:51:59 OpenVPN 2.6.7 x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] [DCO]
2023-12-03 21:51:59 library versions: OpenSSL 3.0.11 19 Sep 2023, LZO 2.10
2023-12-03 21:51:59 DCO version: N/A
2023-12-03 21:51:59 OpenSSL: error:0480006C:PEM routines::no start line:Expecting: CERTIFICATE
2023-12-03 21:51:59 OpenSSL: error:0A080009:SSL routines::PEM lib:
2023-12-03 21:51:59 Cannot load inline certificate file
2023-12-03 21:51:59 Exiting due to fatal error
What VPN server is this?
what do u mean?
When you downloaded the config file which option did you pick here?
EU-Regular-3
Try EU-Regular-2 instead
ok i will try thanks
yes it work thank you so much
Gave +1 Rep to @gleaming flume
I had that exact same problem. Apparently that configuration file doesnt have a SSL certificate, so its not accepted by the package. Id be happy to be corrected or have someone elaborate on this
@cerulean lily can you share more of the openvpn output then just the one line you sent before?
You need to verify to be able to send images. Send a dm to @west chasm with /verify <THM token>
The token is found in your THM profile page
Doesn't need to be a DM.
Yeah
I have the same issue
With openVPN 2.7.1 I can connect to EU-regular-2 and 1, but i can't check the virtual machine
Are you using Windows?
My Attackbox is not coming on
What's the exact name of the button you pressed?
That is not the attackbox, that is the target machine
okay
The attackbox button is located at the top-right of the page called "Start AttackBox"
This is the response i get when i click on Start AttackBox
Uh-oh! Non-subscribed user can only deploy the free AttackBox for 1 hour a day
I,m a free user
I need the AttackBox to complete the task for Day 3 of the advent of cyber
How do I go about this
Yes
I have a virtual machine alreay installed on my system
and Kali Linux installed on the virtual machine
okay
Okay
yes, w10
How will the winners of the prizes be notified for the advent event?
Thanks. I thought there were daily prizes as well if you participate each day when they are released.
Gave +1 Rep to @gleaming flume
Ah yeah, those are announced in #1174347459116417054 iirc
hi i've been trying this command in kali linux on a vm to try connect to the openvpn but I always get restarts or it just stalls out
sudo openvpn /home/kali/Downloads/binbag.ovpn
just wondering if this is the correct command
That looks correct. Is your VM connected to the internet?
yes, want the output log?
Sure
2023-12-03 18:56:01 Note: --cipher is not set. OpenVPN versions before 2.5 defaulted to BF-CBC as fallback when cipher negotiation failed in this case. If you need this fallback please add '--data-ciphers-fallback BF-CBC' to your configuration and/or add BF-CBC to --data-ciphers.
2023-12-03 18:56:01 Note: cipher 'AES-256-CBC' in --data-ciphers is not supported by ovpn-dco, disabling data channel offload.
2023-12-03 18:56:01 OpenVPN 2.6.3 x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] [DCO]
2023-12-03 18:56:01 library versions: OpenSSL 3.0.10 1 Aug 2023, LZO 2.10
2023-12-03 18:56:01 DCO version: N/A
2023-12-03 18:56:01 TCP/UDP: Preserving recently used remote address: [AF_INET]54.76.30.11:1194
2023-12-03 18:56:01 Socket Buffers: R=[212992->425984] S=[212992->425984]
2023-12-03 18:56:01 UDPv4 link local: (not bound)
2023-12-03 18:56:01 UDPv4 link remote: [AF_INET]54.76.30.11:1194
2023-12-03 18:56:01 TLS: Initial packet from [AF_INET]54.76.30.11:1194, sid=ae763a9b 30b069a0
2023-12-03 18:56:01 VERIFY OK: depth=1, CN=ChangeMe
2023-12-03 18:56:01 VERIFY KU OK
2023-12-03 18:56:01 Validating certificate extended key usage
2023-12-03 18:56:01 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
2023-12-03 18:56:01 VERIFY EKU OK
2023-12-03 18:56:01 VERIFY OK: depth=0, CN=server
2023-12-03 18:56:01 Control Channel: TLSv1.3, cipher TLSv1.3 TLS_AES_256_GCM_SHA384, peer certificate: 2048 bit RSA, signature: RSA-SHA256
2023-12-03 18:56:01 [server] Peer Connection Initiated with [AF_INET]54.76.30.11:1194
2023-12-03 18:56:01 TLS: move_session: dest=TM_ACTIVE src=TM_INITIAL reinit_src=1
2023-12-03 18:56:01 TLS: tls_multi_process: initial untrusted session promoted to trusted
2023-12-03 18:56:03 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
2023-12-03 18:56:03 PUSH: Received control message: 'PUSH_REPLY,route 10.10.0.0 255.255.0.0,route-metric 1000,comp-lzo no,route-gateway 10.9.0.1,topology subnet,ping 5,ping-restart 120,ifconfig 10.9.153.85 255.255.0.0,peer-id 45'
2023-12-03 18:56:03 OPTIONS IMPORT: --ifconfig/up options modified
2023-12-03 18:56:03 OPTIONS IMPORT: route options modified
2023-12-03 18:56:03 OPTIONS IMPORT: route-related options modified
2023-12-03 18:56:03 Using peer cipher 'AES-256-CBC'
2023-12-03 18:56:03 net_route_v4_best_gw query: dst 0.0.0.0
2023-12-03 18:56:03 net_route_v4_best_gw result: via 192.168.127.2 dev eth0
2023-12-03 18:56:03 ROUTE_GATEWAY 192.168.127.2/255.255.255.0 IFACE=eth0 HWADDR=00:0c:29:d1:0d:74
2023-12-03 18:56:03 TUN/TAP device tun0 opened
2023-12-03 18:56:03 net_iface_mtu_set: mtu 1500 for tun0
2023-12-03 18:56:03 net_iface_up: set tun0 up
2023-12-03 18:56:03 net_addr_v4_add: 10.9.153.85/16 dev tun0
2023-12-03 18:56:03 net_route_v4_add: 10.10.0.0/16 via 10.9.0.1 dev [NULL] table 0 metric 1000
2023-12-03 18:56:03 Initialization Sequence Completed
2023-12-03 18:56:03 Data Channel: cipher 'AES-256-CBC', auth 'SHA512', peer-id: 45, compression: 'stub'
2023-12-03 18:56:03 Timers: ping 5, ping-restart 120
Are you like 100% sure the VPN isn't connected..?
That looks like a successful connection log
2023-12-03 19:03:04 Protocol options: explicit-exit-notify 3
it does this last line then it just stalls the terminal, i can write but it doesnt do anything
It's supposed to do that
The terminal will stay like while while you're connected. Just open a new tab
just open a new terminal?
That's how you end the VPN connected when you're done as well, just go back to that tab that you started the connection from and Ctl+C
Well most terminal emulators just let you open a new tab but yeah you could open a new terminal window as well
You could also background it with ctrl+z but I don't like doing that because I'm prone to forgetting that it's there lol
thanks, am i meant to somehow connect to the attackbox IP now?
Gave +1 Rep to @strange vale
If you're using your own VM you don't need the attack box
well i see when i previously used the attackbox it had custom txt files and such which i needed for the answers, but on my connected VM it's still just the same host
What do you mean by custom text files?
in linux fundamentals 1 when you start the attackbox your meant to find whats inside a .txt file in the directories
Let me look at that room real quick so I can see what you're talking about
Linux Fundamentals 1, Task 5
On the Linux machine that you deploy, how many folders are there?
Oh yeah okay, well for this room specifically it's designed to be used with that specific Linux instance. They mean for you to do this room in the browser.
Most rooms won't be like that, and so if there are any specific files you need they will either be easily available on the internet or there will be a link to download them in the room
But yeah for this room just use the browser instance
i see thanks
No problem
Hi
So last day i have completed Return of yeti room but no badges received. Will it take this much time to get the badge???
@
is there any other criteria to be followed? To get the badge
Tilda and quotes doesnt work on a machine. Help!!!!!!
anybody else having issues of sessions dying?
why is the attack box basically unusable?
the attackbox is being super slow to start and to respond to any interaction
and i can't seem to ping the thm VM with my own VM on vpn
it keeps timing out
What room are you working on?
On which room or machine is this? Have you checked if this is related to your keyboard settings?
It can be a bit slow depending on yout ISP and connection speed. Have you explored the option of using a kali VM?
Hi guys...I use OpenVpn in task 7 but I can't connect...I did the instructions but the connection always failed.
Couldnt we use this to our advantage imean like its free you get to use the linux vm. Nvm u need an account to even access the vm so no
What do you mean?
I was trhing to scheme infinite vm time
I mean virtual box and VMware player are free, honestly I'm not sure why so many people seem to love the browser VMs so much. They're great when you're first starting out so that you don't need to commit to anything, but personally I'd recommend setting up your own VM asap