#site-support
1 messages · Page 12 of 1
I emailed the support as well but no reply? #site-support
is there anyone here from the #site-support that can help me out?
No, only site staff can help resolve the issue
any idea when they reply back?
Depends how busy they are.
Could be tonight, could be tomorrow, could be Friday.
I want to use the discount to go for annual instead of monthly but I can’t r says I am already premium member so can someone help…
When does it expire?
guys when you purchased the subscription after how long were yous given access to the premium features?
hi there , anyone experiencing slow connection issue using VM ? Is it only me ?
Hey @stray cove, any way you could help me remove my token from my old discord acc so I can connect to my new one?
If you already a premium user can you not subscribe for the cyber monday savings? It just says you are already a subscriber for me. :/
No, you can't
For what, exactly?
Ah, this channel is more suited to TryHackMe VPN related problems etc.
Perhaps you could try #general ?
That seems silly. but ok. I'll just let me subscription expire.
You can use #feedback-and-ideas for this idea.
hey, i am trying to connect over openvpn with a thm machine but it does not work, the connection timesout. How can i fix that?
In the access tab it shows that i am connected
I am on macOs
My OpenVPN connection is working fine on HTB
Which country are you in?
Germany
Ah you should be fine then, I'm not sure how to connect via macOs, someone will help you at some point,
i just got it to work thank you
HEY,I'M stuck on WREATH room anybody help me??
so , no solution?
Gotcha. Thank you for that.
Gave +1 Rep to @weary spindle
Hello, I purchased the yearly subscription since I noticed that we had unlimited access to VM boxes. I started doing the intro to Linux and when I opened a box I see that there is a 2 hour timer. Is that just for the session (basically 2 hours to complete the task or I need to restart) or is that my limit for the day?
EDIT: Nvm, I am silly goose. I see that the timer restarts every time I input an action
tried at least 10 times. non pozitive
go scream in pillow for 2 mins being annoyed that the regeneration takes that long /joke
thanks man. worked wonders
Gave +1 Rep to @plush bay
+rep @gray loom
Gave +1 Rep to @gray loom
Does bad internet connection cause tryhackme attacbox to freeze?
Cause mine sometimes freezes after deploying
looks like everyone's having issues with connecting machine. maybe problem's on the server
Azerbaijan
oh this is my screenshot i guess i thought another one having same problem
i'm at turkey right now
is there any ways to open udp port?
cause i cant even run nmap properly
bruh
ok mate thanks anyway. i will try googling and stuff
The reason for that is because if the government is blocking it, it is most likely to be illegal to go around
yeah there's couple places restricted around here.
Wait so ppl are having connectivity issues right now?
couple months ago , i was able to run every tool pretty properly. now major part not working
no man , he sent my screenshot here again i thought someone else's having same issue. everyone's good
Must be the internet sometimes
yup
If your internet becomes slow then your attack box freezes
i have 300+ mbps right now
Dang
sometimes it even jumps to gbps
Lmao
yo im trying to connect to the given machine ip but it appears offline to me ( my open vpn is working & shows connected on access page )
any solution ?
Is there a "billing support" channel? I just purchased some subscriptions vouchers and need a receipt so that I can expense these. Not seeing where I would be able to get that on the site and I wasn't emailed one either.
Thank you
oh hold on
nice
so
here u go
i been trying to redo the mr robot ctf
and i need to open it on a new chrome window
since it have open ports
and first task ask u to connect into vpn
yes
i were testing from windows
so how i do it
well thats what i did
but on my windows
send me link

delete that
thx homie
xD so imma maybe contact support tmrw when im on my parrot (other computer not vm)
i don't have vm right now
everything is on my alt computer
anyway thanks for help
i also remember it didnt work last time xD
once u open vpn machine respond ?
I have been running the £8 per month subscription for a while now but have started uni and have seen on this years advent room that students get 20% off ? How do I apply for this?
Okay will do thankyou
oh ok
flag{connection_verified}
Woop woop! Your answer is correct.
it dont say anything
yeah
well thats another open course hold on let me open mr robot one
also hangs
how
bcz im sure same issue on linux
ok hang on imma open it
yo
so here i am on my linux
a sec
yes
well
thanks god
it works

thx buddy
Hi , I am having a payment problem , can I contact someone to help ?
oh my god i can't connect with openvpn this is the third day I'm trying!!!
and this is troubleshoot script result every time :
[+] Stable internet connection
[+] OpenVPN is installed
[-] tun0 interface does not exist
Would you like the script to attempt a connection automatically (Y/n)? y
[+] Connecting....
[Warning!] Connection process is taking longer than expected to complete
[-] Failed to connect
Failure to connect to the VPN can usually be solved by one of the following options:
-Regenerating your OpenVPN config on the TryHackMe access page (https://tryhackme.com/access)
-Switching servers, then regenerating your OpenVPN config
-Checking your system time. If your system time is incorrect then this can cause issues with the authentication process
If none of these methods work, please ask for further assistance in the TryHackMe Discord server, subreddit or forums.
[-] Exiting
I checked system time, changed vpn servers, changed config file, used vpn, add port forwarding to my router, i tried everything but still not working !
Maybe you country, ISP, or the network you are in is blocking that port
you're saying no way to fix this ? 😦
If it's a general country restriction no, otherwise reach out to your ISP or network admins and ask them about it
But you can still use the web based attackbox
web based attack box is really slow i can't use it
thanks.
Gave +1 Rep to @crystal marlin
This might also come down to the speed of your internet connection.
Generally the attackbox works very well
yea i live in iran so it is a god in filtering everything !
I see 😅
Could you elaborate what exactly you mean?
The ID of the THM certificate after completing a certain path ?
yes
It should be in the bottom right corner
ok
Hi. My openvpn configuration is not connecting
Tried to download new configuration file, but it is shwoing 404 not found
Please help. I am excited to join advent of cyber Tomorrow. I dont want to miss it
Regenerate the vpn file and try again
404 page
if we click Download configuration file
Please check are u getting the same?
You have a button there to regenerate it, try that and maybe change the vpn server
Where is regnerate button ? Can u tell path plz
Okay Alek. Thanks. Connected
no worries
On Phishing Analysis Fundamentals - Task 3 - the port number it wants for SMTP is old and outdated now - would need the answer to be updated
Hello! How are you supposed to change your country specified in your profile?
https://tryhackme.com/api/user/update-timezone
Click on that link with your VPN(s) turned off.
Thank you so much 😄
Gave +1 Rep to @weary spindle
I get a 404 error when trying to download OpenVPN config file
ooooookay spoke too soon, now it magically works
same here i dont know whats happening?
is TryHackMe even real?
paid for the premium but can't access it
Yes, it is.
Have you contacted support?
Hey, I wanted to take advantage of the 20% Christmas deal, but I cannot make a one year subscription while my monthly subscription is active, is there any way?
When does your monthly sub end?
Somewhere around the 20th
Ah, in that case you might need to contact support and ask if they can manually stop it for you.
Ok, thanks for the help
yes
What did support say?
didnt get reply yet
Yes because you only emailed a couple of days ago
@bronze vale Jabba I have been emailing since long and awaiting your response on the refund of the vouchers. It's been weeks and multiple messages. Pls assist. I wantvto start learning by yearly subscription...
Please DM me your email address
Sure.. right away.
@bronze vale Email shared in DM. Hope you received it...
@bronze vale I have sent my email Jabba via DM.... Did you get it??
@bronze vale I'm still waiting on my premium feature to be active, i paid the annual fee but still cant access my premium features. can i send you my email?
Please stop pinging me, I'm incredibly busy at the moment
I am on "Upload Vulnerabilities" and keep disconnecting from the THM machine and have tried doing the abnormal step prior accordingly. Only using OpenVPN on my computer and can't access the helpful content of the room.
Disconnecting my Adblocker fixed it. (Update: nvm the machine just lasts a few seconds longer than before and disconnects again).
im wondering is this a way of taking money from the users by charging them and not giving them access to the premium features?? paid $72 and still no reply from support nor got access to the premium features?
can i transfer progress from one account over to another empty account?
or can i just change the email of the existing account?
Has anyone ever received a refund from tryhackme before? Cause they mentioned they refunded me yet I still haven’t received a refund
!vpnscript
Support is 1 or 2 people. You are not the only one that needs support. You NEED to be patient and you have been told this repeatedly. If you continue to be impatient and harass support, you will receive a discord mute or ban. Please be considerate and respect their work-life balance. They are in discord as a part of the community, not for work purposes.
72$? Bro what did you buy they don’t even have anything for 72$
Annual subscription.
Isn’t it 7,5$ a month?
$72 per year I think might be with student discount.
Either way, it's an annual sub
Also @bronze vale you said you refunded me yet I still haven’t received it yet. Does it not come immediately?
I like how you guys get angry when refunding someone that you ignored my question as well in the email😄
I am not staff.
This isn't the place for that attitude either.
Do I look angry?
I asked is the email help@tryhackme.com yours I got a response saying “You have already been refunded”
i used this discount code for 20% discount AOC2022
You bought anual sub, correct?
"yours" again, I am not tryhackme and I do not work for tryhackme.
Wait a few working days. Refunds take time for banks to process. Banks are old slow moving institutions, even in 2022.
No, you did not ask a question until after I responded.
My appologies then, not really sure what happened then
Cause this is what I got
Those are two separate email chains, the solid line between both of them means that the emails are grouped because they are from the same sender.
This happened because you decided to email two times instead of waiting for a response when you emailed the first time :)
Wdym by 2 times? You mean to the email help@tryhackme.com?
If so you see I never intended to email 2 times because I was unable to wait I just googled up tryhackme support email and then asked in the discord group and someone told me to email support@tryhackme.com instead
@bronze vale my $72 is hanging in the middle, cant even access premium stuff, can this be sorted now?
You need to wait like everyone else.
-mute @naive dust 1h You need to be patient. Jabba explicitly asked you to stop pinging him on Discord. If you continue, the mute durations will increase.
🔇 Muted ahmed33#0989 for 1 hour
(Running Windows) Even when I try to use the in-browser-based machine, it keeps disconnecting :/
Hello and morning everyone,
my payment is pending for almost an hour now for the annual subscribtion is that normal ?
shall i just wait ?
Note (Payment is done on my bank side)
Hey, same thing happened to me
I don’t know what’s going on with it, the payment has been deducted from my bank account and now it’s been 4 days and still I can’t access the premium features
Oh never mind it's done like right now
i think u should contact the support by help@tryhackme.com
Yes contacted them but no reply
Did you use any discount code or you paid the $92
i paid with the AOC2022 discount code
Same I used that code as well
i left the page if payment open for 1.30 hrs and found it done
I also left the page payment pending open and still after three days it still says payment pending where as from my bank account it has been deducted @bronze vale
u need to stop pinging him cuz i think it's against the rules as one of the MODs said
Same here, thought the demand was outrunning my router, or the router was starting to burn out. Glad the issue at least doesn't just happen to me.
hey there, I wanted to start learning how to connect through a VM and I was having issues with my connection getting restarted with openvpn. The error was "[server] Inactivity timeout (--ping-restart), restarting" and after running "ps aux | grep openvpn" I had around 6 connections pop up. I ran "sudo killall openvpn" and then reconnected, its been holding steady now for a good 10 minutes. Do I have to run that after I'm finishing a session everytime?
@bronze vale Hi Jabba... Hope you received the DM i had sent
Request you to kindly issue the refund
Please be patient 🙏 Jabba has been working super hard
did THM overhaul their OVPN method in the last year? I used to be able to use OpenVPN with no issues. Now its like my config file only woks for a single session, and if I kill it, it will never start up again
I have to re-download a new config file every time I want to connect
After installing a VM, i always run this commands on CMD.
I was having slow internet on my VM & WSL after installing it, these commands helped me.
netsh winsock reset
netsh int ip reset all
netsh winhttp reset proxy
ipconfig /flushdns
netsh winsock reset
shutdown /r
Not sure tho, worth a try:v
Please don't minimod
I accidentally bought the premium annual subscription to tryhackme, anyone knows how do i get refund? I have already cancelled the subscription but it has already bought one year subscription.
I have already sent out an email to tryhackme support. Anything else I can do ??
Beside being patient until they reply, no 🙂
okay thank you for the help👍
Gave +1 Rep to @crystal marlin
Advice
Just bought refurbished HP with Windows 10 and want to know if I should install kali linux baremetal or just use live boot from usb?
I still have months until my subscription expires. Is it possible to stack up with a new subscrition - so I can use the coupon 20% off?
I think you are out of luck there then :/
Hey. The !verify action isn't working with the TryHackMe bot. Here's my command:
!verify <discord-token>
Does it take more than a couple of minutes?
it can be a delayed reponse, but are your DMs open?
Hi all! In my profile appears as I'm from UK, but is not the case
There are any way to change it?
Thanks
https://tryhackme.com/api/user/update-timezone
Click on this without a vpn active.
So this is the second day in a row that the attackbox has been completely unusable for me. Anyone know what's going on? It starts up but runs so slow I can't get anything done.
Hey! Hope you guys can help, I had to change account on TryHackMe and I want to link my new account
You'll need to ask a mod nicely.
Do you still have access to the THM account that's currently linked ?
As far as I know, I do not
DM me your old token pls
thanks
Gave +1 Rep to @weary spindle
How can I change my username on THM's site?
email them
Thanks, mate
Gave +1 Rep to @jovial mango
Verificatoin does not seem to work. No response from the bot after sending the token
send token in dm not in channels
!ping
@zealous yoke bot isn’t verifying
bot doesnt talk to me when I want to ! +verify my new token, can someone help ?
@radiant ridge Same here. Let's have together some patience 🙂
yes yes, I have your back!
I'll log in and take a look. Just got back from my lunch-time cycle
Take your time qt ❤️
Is there a way of updating location, mine says Romania for some reason?
https://tryhackme.com/api/user/update-timezone
Click this link without a VPN activated.
You legend, thank you!
Just saw this, thank you!
Gave +1 Rep to @fading shadow
Hi all, I emailed (24/11/2022) support@tryhackme.com and hello@tryhackme.com for a coupon code but i didn't got any response
There are any other way to contact?
I've seen a YT video offering a 20% discount on the premium subscription + a T Shirt using the code "NEXXXXXCHXXX2022". I used the code and the 20% applied ok, but I can't find how to claim the T-Shirt.
HI Jose, can you send me a DM with your email address, please? I will have a look. Also, which Youtube video is this?
Hi
hi i want learn hacking
sorry to disturb but how can i access the launch machine with my own computer? I followed steps and i got VPN on but when i put machin IP address on firefox i got apache2 default page or unable to connect
Depending on the machine, that very page could be intended.
Can you go to http://10.10.10.10.10/ ?
Which machine are you doing?
Linux fundementals 1 ?
Linux fundementals 2
im ashame, i read too fast sorry for your time
No worries! we're always here to assist.
thanks a lot
can someone un-verify me ?
bot works but I am already verified ( I have new account, old is gone/deleted )
Hi I am a subscribed member and would like to resubscribe, but with the current discount code. I can't seem to find a way to do it... Is there a way to resubscribe with the current advent discount or student discount?
Hello! i am a subscribed member for now i am the first for this month in my country and i have a problem with my username i want to change it, can you guys help me?
It's been almost a year
reverify your token?
yea I had college thm account linked to my discord, then I deleted college thm account and created new one, basically not to have my full name as account name... now my discord account is verified under the old deleted one and I cannot verify myself for the new one, so the question is, can my verification be revoked ?
Hi,
Support can help
I am in Task 2 of Content Discovery and the I am unable to access the Task machine on my attack box
To be clear, you just want to unlink your THM from your current discord account?
yea
how do you get the 20% off the yearly subscription if you are already subscribed?
should I cancel my current subscription?
!tokenremove 349153535931318273
Done, no more entry with UID "349153535931318273".
@radiant ridge done
thank you kindly
Gave +1 Rep to @broken bear
Juun ftw!
hello -- is your "Subscribe Now" button broke?
figured it out --
For anyone else, make sure you're not blocking dns queries to:
static.hotjar.com
js.chargebee.com
you can email support for username changes... see the pins in this channel for an outline of said emails
Why does the attackbox keep disconnecting on me?
Should I reverify to sync my rank on discord?
Yes you can do that 🙂
It will also automatically update if you wait a bit but reverify to force the update
Anybody having issues with the site in the last few mins?
Got some errors for a few mins. Seems to be okay now.
Not a support request, but noting a typo: It should be 'Alteration' in the body copy, no?
Greetings how to I gain the student discount? What proof do I need to provide that I am currently enrolled?
!docs student
Hey bluecopper, please read that ^ 🙂
a
Thank you very much
Gave +1 Rep to @chilly pike
Ok thanks again for the info. So my current account wasn't created before I started my current studies. The article mentions creating an account with my institution issued email. Is there a way to verify my student email so I don't lose my current progress?
I believe support might have a way if you email them?
hmmm I am not sure about that, maybe another mod knows or a staff member can answer that for you here ( if you wait a few more hours, a bunch of them will wake up 🙂 ), otherwise you can email support but they are really busy atm due to the event and all, so please be patient with them 😌
Hey friends, I can't seem to find the area of the website where I can see all the machines that I set to run. The website is complaining that I can only have 3 machines running at a time, even though I only see one
Thank you
Gave +1 Rep to @grand perch
Ok noted. Thank you
There isn't one.
I already went thought all the effort (not much but still) of going through the rooms I cleared and terminating them, but it should be easier. At least terminate them automatically when the room is complete?
They do
After an hour.
oof
Hey @meager dune you could leave feedback in #feedback-and-ideas ( there's a form in there for feedback 🙂 )
2 hours if you have subscrption.
Yeah I do, that's why I have this issue when I go too fast.
You can change your email on your profile to your student one.
There is?
https://tryhackme.com/api/vm/running
Going forward you can use this link to view all running machines you have on THM.
Awesome.
Thanks.
Gave +1 Rep to @weary spindle
Is there a staff member who can manage profiles on the site? If so can I DM you privately.
Unless Jabba sees this and wishes to DM you.
I have indeed emailed but there hasn't been a fix
When did you E-mail?
Around 2 weeks ago, let me get the actual date
If it's > 7 days, it might be worthwhile to send a follow up.
Think I sent it with a throwaway gmail account but I sent it on November 4th
how to fix this ???
Is your lab still online?
yes
Have you refreshed the machine information page, incase it's timed out?
yes did sir
Can you send me a screenshot? 🙂
ok just a sec
Can you ping it real quick
It's not responding.
Ah what box is it?
I think it's Vulnersity.
here it is
Can you show me the ip?
its there in the pic
can you hit ifconfig real quick
ok just a sec
I'm referring to this IP.
oh wait, are you attacking your machines IP
or the target IP
Looks like you might be attacking the wrong IP, to me at least it looks like you are attacking your local machines IP in the big green box
Considering the IP you try to reach is on the top right corner of the page, it seems you are trying to reach the attackbox, rather than the target machine.
But I guess Scrubz is already on the right track 🙂
try look for the "Active Machine Information"
ok those boxes are setup werid but if you scroll down to the "Deploy the machine task"
You need to start the machine in Task 1.
and find the IP there, that will be the one to attack
and how do i find the attack box or the ip you said
ok thnks
I'm not always bad 😅
ok
it worked thnks man

Okay thanks!
I've already sent an email, lets hope that they answer quick cause the discount code for the annual billing ends in 4 days and tmr is weekend xD
When does your sub expire?
Morning! Before I email support, is there a way to upgrade from a monthly sub to a yearly sub? I was looking for that option but I can't find it. I guess I can just cancel my current monthly and then resub yearly?
When does your monthly end?
on the 7th
You might not get advantage of the offer..
You can E-mail support and ask them to manually cancel it.
Ok I'll do that. Thanks!
in 1 month
yeah thats what happened to me
shouldnt it be a button to upgrade from monthly to annual?
There isn't one.
Hi guys, it's been a while since i last time connected with openvpn. Well, i get this:
Options error: Unrecognized option or missing extra parameter(s) in file.ovpn: data-ciphers (2.4.7)
Anyone has any idea of the problem? Or there's something wrong with this version of openvpn.
When was the last time you regen?
Thanks!
Gave +1 Rep to @weary spindle
practically now, since i thought that would resolve the problem lol
Ah, there was a announcment/E-mail a month ago to regen as they changed some things.
Hey did anyone know what the problem is?when I tried to login on my mobile I got this
I tried to regenerate once again but nothing new, i want to think that the problem is this specific version of openvpn
hi, i like to know how can i change the monthly subscription to annual? thanks
When does it expire?
my payment date is every 28th of the month
You'll need to mail support and ask them to cancel it.
Ok. Would you have the email address?
Thank you!
Refresh and Try to login again if it show again then clear cache and try again
Hello guys!
Im just im just wondering if the task 7 was lunched??
Yes or no ?
Thank you ❤️
@eveyone
not yet @deft root you can just update this page when it's launched
https://tryhackme.com/room/adventofcyber4
@daring skiff okay i understand thanks a lot ❤️
Gave +1 Rep to @daring skiff
no..i have to DM some mods or staff
Ok
Hello. Just to share that I'm doing the Advent event, Task 2. The Attack VM is taking very long to start and kicked me out once already. I guess there are a lot of users spawning VMs 😛
Probably better to come back later?
Managed to log in OK! Thanks 🙂
Hello guys! I want to change my username please i am first in my country for the moment and its a shity name can i change it please?
Oh I see. Thank you very much. I'll do that shortly and update
Gave +1 Rep to @weary spindle
Anyone else having problems starting the attack box?
Nope
I've connected to the VPN. When looking under access it doesn't show access to any networks. So I can't access anything. what am I missing?
Me too
I managed to log in and complete the task after a bit of time.
Ok, tahnks
I have the "use the ls..." step twice, and answer in one of them disappears every time I refresh the page, so the room is still shown as not finished...
in the today's advent task
does anybody have the same problem?
connected to vpn but cant seem to ssh into box?
That's my issue... can't ssh. can't ping. can't open in browser.
i connected to the vpn and can ping the ip address, just cant ssh into it
and the attackbox is not right, doesnt have the elfmcblue user
Are you talking about Advent of cyber 2022 ?
yes
Use split view for this task
i did open the attackbox and it opens to a root user
Not the attack box.
Start the machine and then show split view
ahhh, im stupid, i see it now...
Chill 👍🏻
You should try the same thing as @fast grail
VPN issue
Hi there. I can't connect to any Attackbox, it always says connection failed. is there any troubleshooting
guys dm me if you know html and css
Apparently I just needed to reboot after the openvpn install...
This exploit may require manual cleanup of '%TEMP%\UdBCqrwcIZL.vbs' on the target
any fix for this
anyone
I get an "error" that I've deployed too many machines. Is there a way to close them all at once?
Hello,
My VPN interface has been deleted, I have recreated one but it does not start. I can't find the right command to start it and the VPN troobleshoot script doesn't give me a resolution.
ifconfig up tun0
Thanks for your reply.
I have already try this command but i have this return :
Gave +1 Rep to @plush bay
welp time to let someone else try things then
Who can help me with a billing/subscription question?
Depends on your question
I have a subscription that expires/renews on Dec 7th will it automatically renew or just end? Either way can a discount code be used at renewal?
Was it a voucher or a monthly/annual sub ?
Annual
So if it was an annual sub, it depends if you pressed cancel on your profile page or not
So if you still have the cancel button there, it will auto renew
If you pressed cancel, it will expire
It still has the cancel button
So do I need to cancel it a day earlier and then re-subscribe and use a discount code?
Pressing cancel will only stop the auto renewal, not removing your sub/premium status
So you could cancel right away
And yes, you would have to resub and use the discount code then, so you will have to let it expire
Although I'm not sure if the discount code is still valid on 7th of Dec
Thank you
Gave +1 Rep to @crystal marlin
hey, if I regenerate a network vpn config, can I join a different subnet? The dns server on this section seems to be broken and I don't want to wait on the resets to come it
Hello! Can I have the link to downloading the VPN configuration? I can't seem to find it, when I click the download config I'm just brought to a 404
Nevermind, read the having problems and that fixed it
How can I change my username on THM? Please help me with what to do.
Hi, does THM official website's "Request free trial" for business alive? I've sent email 3 times these two weeks but I didn't get any response from THM.
Hey guys, I'm unable to download the open vpn config from >
https://tryhackme.com/vpn/get-config response is 302 then it goes to https://tryhackme.com/404
FYI I have the same exact problem, and I 've contacted customer support, they told be to cancel the auto re-subscribe, wait for the expiry, then renew.
Now the thing is, the renew was 90£ ( 110us$) ... when I go to the subscription page to buy vouchers, it say that a 12 months voucher is at 120$... so 20% off of that, and I end up at 96$...
SOoooo I have no efffing idea of what is best for me... (made the calculation, seems to be slightly interesting, not sure if that's true tho)
interestingly, it doesn't matter if you offer 1 month or 24, you pay 10usd a month, no volume reduction ...
Hi I have a question. Can a past member of a discord server hack the server and get the members information? Like their email address and stuff. Hope someone can answer me 🙏
it's a discord question, right? nothing to do with THM?
Umm, it kinda does ig. I mean can someone actually hack the Discord server they were once in?
I'm not quite sure discord has my email, for example...
I'm not quite sure, this data is on the chat server too...
Oh 🔥 thanks for answering
Gave +1 Rep to @proven willow
I'm pretty sure if you're banned from a discord server, you lose you access to past conversations
and thus I'm pretty sure you lose access to the member list...
but that doesn't mean you cannot create a new account and get back on the server and spy on what is going on, see the list of users etc
you're welcome
this is tech support for THM though, as in the THM website
not a general tech support
👌 okay. I won't do this again.
and at the same time... the "full THM experience" is at 6£ amonth for a yearly subscription... that's 72£ or 88us$ ...
(while the pros pay 40usd a month.... go figure) It's sooo confusing
(now the pros do get an admin interface to manage the students)
Hey
Having an issue with the Advent of Cyber Day 2 task
I think its broken for me
The Question "Use the ls command to list the files present in the current directory. How many log files are present?" is repeated twice and when I go to answer the question twice it records as if its been submitted but the whole days task remains red (undone) and when I refresh the page the duplicated question loads as If I have not submitted it....
lol Its weird and other people have managed to complete the days task soo I dont know
I tried clearing my Cache and cookies but still the bug presists
open to sending pics of this problem just DM me
hello
write an email to support@tryhackme.com
https://www.reddit.com/r/tryhackme/comments/ny70ts/change_username/
Hey ! I'd like to change my THM username ! Could someone help me with this ? Many thanks !! 😋
drop an email with your new username. they will do it for you.
Oh okay thanks ! Sorry 😬
Chill 👍🏻
how to change name on previously earned certificates?
You can't.
Is there a reason why day 3 of cyber advent 2022 is not released yet?
its like 15:25 where I am. Does it go by a specific time zone?
Yes.
It releases at a random time between 1200 - 2000 GMT.
With the time currently being 1328
user2 is not in sudoers file. This incident will be reported.
What's that error message about? Doing Linux Fundamentals part 2
Just ignore it. It's fine in this use case.
second sentence scared me a bit... don't want to break computer misuse act or something similar ..
Hi everyone ! I would like to know how to get an RDP connection to attacking machine .. i have followed the step on this page : https://help.tryhackme.com/106142-my-machine/tryhackme-attack-machine/ but i get the can't connect error .. i'm on windows using native RDP programs
does someone can help me ?
I am currently using the free 1 hour per day account. My question is if I complete a room in 30 minutes, should I not have 30 minutes left? Whenever I go into a room and use less than 60 minutes of access, I cannot access any other rooms because I have exceeded the allowed minutes per day.
Do you close the attackbox after 30 mins?
I do
So then should it not be 1 allotted box per day and not 60 minutes per day? There is a difference
The box lasts 60 minutes if you don't close it
there's also a big difference between a room VM and the attackbox. This is one of the reasons many users choose to use a VM and connect with openvpn instead of using the attackbox
So if I used the VM as opposed to the web based box, then I would be able to enter more than 1 room as long as I don't exceed 60 minutes? I used to use the VM but then I just started getting lazy... 😅
You don't need the attackbox at at all if you have a VM, then you're only time restricted on target machines, however you're not limited to boot up times for those.
Ah.. got it. Thanks
how do i crack sha1 with salt? with hashcat?
https://hashcat.net/wiki/doku.php?id=example_hashes should be 110 or 120
i used 110, however its not working and was wondering if its even possible. i have the hash and the salt.
it is not working in terms of what? Hashcat doesn't recognize the hashtype, or it does not crack the password?
No password candidates received in stdin mode, aborting
thats the error after some seconds
whats your command? Seems like you dont feed it the hash
should be something like: hashcat -a 0 -m 110 hashfile dictonary -O
i did hashcat -m 110 hash.txt
sdtin is waiting for you to input something in the command line. Adapt your command and you should be fine
Are we talking about a specific room? Well in general your left to try other dicts or go full brute force
hashcat -a 0 -m 110 hash.txt /usr/share/wordlists/rockyou.txt -O command i used status:exhausted
what about the hash structure, is it hash:salt?
well the short one is the salt xD
I am not 100% certain but I guess Hashcat would've throw an error if you are using the wring hash format
well the hash format is not wrong then. i prob need to brute force it
Seems to. But i have not encountered a brute force challenge yet @ THM. This could take forever
There are also plenty of other attacks like masks, PRINCE or several others. You may also wanna look into them. It's other modes than -a
https://hashcat.net/wiki/#core_attack_modes and "Other attacks"
thanks ill check it out !
And I'm afraid the 8 hours left is just for the current length hashcat is trying to crack. If it won't find the password, it will increase to one more character and then the times goes up exponentially
i see, thanks for the info !
do users automatically appear on the leaderboard?
Hi, having the same issue as @feral cargo , just with the other question. Repeated twice, when answered, it is greened, but the day is not flagged as completed. After page refresh, the repeated question is unanswered. Tried everything I could, even other computers and phone, nothing has helped.
Hello guys i have writen 3 times! I want to change my username please how can i, for the moment i am the first in my country and i want my name on it
just got answered
scroll up a little bit
its here
ive had issues in multiple network rooms today, havent been able to go through any of them. wreath ssh is broke. breaching ad http://ntlmauth.za.tryhackme.com wont resolve
Are you doing them in an attackbox or vm?
vm, mostly because rooms like wreath are so long, so i keep notes, save ssh keys etc
thm gives a 404 error when i try to download holo vpn
Leaving the room, and then rejoining worked for me
Hey all, how do you close the split screen static sites? I've ran into an issue where I have reached max (3) deployed machines at a time and can't close the sites
All good, I bypassed the issue by installing required seclists in my kali
@steep quarry
Yeah I worked it out already, thanks 🙂
Gave +1 Rep to @shell sparrow
There is a little - button on the bottom left of the split screenn to close it
Yeah I misunderstood, it was the machines I'd left running in previous rooms. I went back and closed them
Hello, I wanted to have my subscription cancelled so that I can go forward and purchase the yearly one while the offer still stands, staff, please help me with this one. I've also mailed the support and still no response.
When did you mail?
25th november
Hey, i ordered the unisex sweatshirt from the store. Any one knows how many days it needs to be delivered
+what company deliver the swag? I only want to check from my side
is it possible for me to change my thm username??
Yes
Contact support
Hello ! Can I get the student discount if I don't have a school email address but I have several documents that would certify?
NahamStore room is not working
either that or its really slow
pasted the domain and ip in my hosts file but takes ages to load and my internet is good
something wrong from server side ?
Hi, I'm trying to participate in the advent of cyber 2022. However, when trying to imput commands on the log analysis (Day 2) the machine crashes stating "webserver not reachable". I've left and come back thinking it could be the amount of traffic entering the site but 24 hours later the same issue remains. Has anyone got advice on how to fix this issue?
I assume you two are using the free VPN? That can happen, specially on weekends and busy hours.
Annyone got an idea what i should do when my Attack box spits aout an error. thmVNC encountered an error:
Uncaught TypeError: Cannot redefine property: BetterJsPop
https://vnc.tryhackme.tech/index.html?host=proxy.tryhackme.tech&password=2871dfc2cff899ee&proxyIP=10.10.103.128&resize=remote:5:929
TypeError: Cannot redefine property: BetterJsPop
at Function.defineProperty (<anonymous>)
at inject (<anonymous>:5:929)
at <anonymous>:6:9
at <anonymous>:7:9
Ctrl and F5.
hi, is there any way to disable the confetti at the end of a room? it causes my browser to freeze
There isn't, I don't think.
However #feedback-and-ideas is a good place for this idea.
ok, thanks. i think firefox doesn't like that im forcing it to run through my igpu instead of my main gpu
?
Hey, I'm having issues trying to connect to an AttackBox with OpenVPN
It says I'm connected here
And I have the openvpn thing running in another terminal window
You don't use the VPN with the attackbox.
Oh, not attackbox
It might be the wrong term, I don't exactly know what it's called
What are you trying to do?
Ok, in your VM do
ip a s
Do I need to censor anything in the screenshot?
Just let me know if you have 1 or more tun*
Wow.
sudo killall openvpn
Done
Now reconnect your vpn.
I guess just closing those terminal windows didn't just end the openvpn session IoI
Alright...
Not always. 🙂
I usually specify the full path, but whatever works for you.
Okay, I ran the command
Do you see initialized?
Yep
Gotcha
How do I actually interact with the machine, now?
Or verify I'm connected
Which room are you doing?
have you started the machine?
ssh elfmcblue@10.10.24.226
My username or the username for the machine?
Oh, it worked!
Thanks!
So, is putting the machine's IP into the search bar not a good way to verify you're connected to TryHackMe?
I saw the guy do it in this youtube guide I was following on how to connect, and for him it came up with this
But I got an unable to connect page
You can find that screen by going to http://10.10.10.10/
Oh it has to be all 10's?
yes.
I think for that room the page is on the machine IP is set to display that page on the webserver.
hii, my attackbox internet is not working, any solutions ?
are you a subscriber?
hi, are you a subscriber or free user?
subscriber
what are you trying to access? Subscribers have internet access on the attackbox no problem. Unless you're using a VM deployed in a task - these do not have internet access for anyone
sorry ben , my subscribtion ended yesterday. i didn't notice.
ah, no worries 🙂
well if your current subscription ends until the 7th of december you can sub until then, if it doesn't end the only solution is to write an email to support and ask them to cancel your current one and after they do that you can sub with the discount code, but you will lose the amount of days you had until the current sub ends...
how are points(for the leaderboard) being awarded for each completed question/room?
Good evening guys, I'm having some trouble getting my ovpn file. THMs website keeps giving me a error when i access the download section of the machine access area.
i did some research and it seems most people are having the same problem but the solution was to just wait for THM to fix it, i was just wondering for an update.
It's definitely not for most people ;). Try changing the VPN server, or regenerate and try to download after that
For those who dont like use vpn. And not attackbox here solution
U can open the "my machine" page in thm.
Activate that machine.
Then ssh to this machine in shell in ur computer.
Then u in thm machine so u can do any task needed include ip adress in tasks.
But that only work for task that not need browser. Well for that must vpn again
That is the attackbox
you are sshing into the attackbox as a subscriber over the internet
so very special case
as the ssh into the attackbox without the vpn is impossible if you are not a subscriber
any helpers? anyone have ATT isp and port forwarded on port 80? They have to use that port for uverse tv, but I don't have that service. Anyone know if that causes issues when needing that service?
setting up some remote stuff using cloudflare, wasn't sure if it's a pain in the rear even if a customer doesn't have Uverse TV subscription
This channel is for TryHackMe related tech support, please use #infosec-general for question that are outside that scope 🙂
Hi, I don't know how to connect to a specifici room once OpenVPN is properly working. I thought all machines were accesible via ssh once OpenVPN is connected, but maybe it's not always the case. Is there any doc I could read on how to connect to a machine once OpenVPN is connected?
OK, now I see I can do all the terminal tasks from my own terminal, that solves me part of the problem. What about the ones where I have to get to the desktop?
well you make your own kali linux vm then connect to the vpn from it... for those that need graphical connections on tryhackme which is mostly windows rooms you use remmina or xfreerdp to connect and do the stuff
maybe a few linux machines will use vnc instead of rdp but doubt so
and if the linux machine needs graphical stuff they should tell you so in task texts
I'm not sure if this is the right place to post but I had a 27 day streak going on and it bugged out today and reset me to 1. Is there a way staff could change it back seeing as how it was a bug? I was going for 45 so I could get a little off merch for myself for christmas.
if you refersh the page using ctrl + F5 does it updated to 27/28
because sometimes it loses track unless you refersh the page
if that did not work there is a slight potential for streak resets by emailing support but yeah always check that first
ive been sick for like the past week and have only done like 1 question a day to keep streak going and pc hadn't refreshed the webpage
so im assuming thats what it was
yeah know that feeling of stalling streak when you not feeling to much like doing tryhackme
that is honestly astounding that you remembered something so niche
im currently stalling in burp suite path so this was a big help
thank you once again
niche??? it kinda happens for shadow every day so they do the refresh to check that they actually did not lose their streak
OK, I see, thanks for the tip!
Gave +1 Rep to @plush bay
no problem
I've found out I can use nautilus, too, as if I were using the attack box. It's easy, once you get to it
I am paying as a monthly subscriber but want to change to annually and take advantage of the current discount. I cannot seem to purchase an annual personal plan even after cancelling my monthly recurring plan. Is there a way for me to purchase the annual subscriber plan at this time?
can someone help me to download https://www.bettercap.org/installation/
im so lost and confused
am i suppose to have kali linux or whatever?
Where are you trying to use it ?
where am i suppose to use it
git? cmd im soo lost
its so frustrating
Let's say i want to use it for MITM. I will use it in kali linux. That's my first choice.
And if you want to install it in kali you just have to do sudo apt install bettercap
Trying to access https://tryhackme.com/room/ccpentesting but am told it's a private room. How do I access this? It's referenced by encryptioncrypto101 as stepping stone.
i dont have kali
i have windows and i dont know what to do
what command do i do
because none of the commands work on the website
for instillation
Have you tried the precompiled binaries? https://github.com/bettercap/bettercap/releases/tag/v2.31.1
what does precompiled binaries even mean
Can i ask you why you are trying to use bettercap ?
because it looks interesting like sherlock
sherlock i got to work somehow
but this im so lost with this
@dull oriole You can download bettercap using this link.
Give it a shot
and how do i do that what do i press on
like what is this
Assets 12
bettercap_darwin_amd64_v2.31.1.sha256
84 Bytes
May 22, 2021
bettercap_darwin_amd64_v2.31.1.zip
11.7 MB
May 22, 2021
bettercap_linux_aarch64_v2.31.1.sha256
84 Bytes
May 22, 2021
bettercap_linux_aarch64_v2.31.1.zip
12.5 MB
May 22, 2021
bettercap_linux_amd64_v2.31.1.sha256
84 Bytes
May 22, 2021
bettercap_linux_amd64_v2.31.1.zip
12.9 MB
May 22, 2021
bettercap_linux_armhf_v2.31.1.sha256
84 Bytes
May 22, 2021
bettercap_linux_armhf_v2.31.1.zip
12.3 MB
May 22, 2021
bettercap_windows_amd64_v2.31.1.sha256
88 Bytes
May 22, 2021
bettercap_windows_amd64_v2.31.1.zip
10.4 MB
May 22, 2021
Source code
(zip)
May 22, 2021
Source code
(tar.gz)
bettercap_windows obviously since you are using windows.
ok i downloaded it
now i got some random file that doesnt even have a fil to open with
You downloaded the zip file right ?
what zip file
bettercap_windows_amd64_v2.31.1.zip
ohohooh
Download this and you will find an exe after unzipping it.
how did you find that link
I didn't
@wheat wagon did.
You can also find it if you google it.
It is in literally the first section of the installation documentation you linked.
where
Read the documentation.
i dont understand
what documentation
how did you find that link
with all the downloads
- open
https://www.bettercap.org/installation/ - Scroll down and you will see
github.com/bettercap/bettercap. Open it. - Scroll down a little bit and you will see
Releaseson the right side of the screen. Open it. - Scroll down to v2.31.1 and expand
Assets. There it is.
Got it @dull oriole ?
all this pip3 sudo linux bullshit is so confusing
is git even good
why did i just download almost 4 apps when i couldve just instead just go to the download
why did they have to make is like its hiding
behind all this docker linux stuff
like what even is docker it took 5 minutes to download just to not work
Is this legitmate domain for payment ?
Renewal failed and unable to use 20% discount code
please dont use that word in here
but im litterly disabled
im diagnosed
its like black people saying the n word
you gotta stop now
noted
I see that yes
I think maybe its better to take a step back a little and learn more basics, if you are very confused about everything, take your time to read about things and dont go too fast
this thread is for THM related tech support
oh
I asked to change my username and THM changed it, now I can not use the token to verify (it's taken). Please help.
That shouldn't be related to the username change.
You had a different discord account previously ?
@crystal marlin Yep
What happened to the old discord account ?
@crystal marlin Erased.
But you still have access to the THM account that the erased discord account is linked to ?
@crystal marlin Yes.
DM me your token pls
@crystal marlin We need to be "friends" for that? Did not work
No, you just have to allow direct messages from server members in the server settings here. (Not just in the general settings, so specifically for that server)
@crystal marlin Done.
hi i am having problem cancelling my yearly subscription. my subscription ended on 3rd december and i want to redeem the voucher but i cannot find a way to do it. please kindly help me sirs
hey, im trying to connect to the openvpn using the config file but im unable to connect, i changed the vpn server and reloaded the config file but nothing happened, i was able to connect 2 weeks ago on a linux machine from the CLI but rn im using windows and it just keeps trying to connect and it doesnt give any errors, i have also tried to connect from the kali CLI but still cant connect and still with no errors just keeps trying to connect and nothing happens
i have searched online but cant really get to the problem as it doesnt give me any errors and i cant find similar asked question that was answered online
any hint would be appreciated
Are you connecting from a different network than you did when it was working last time ?
no im using the same network
Did you try to regenerate your config file and use the new one ?
yes many times and always deleted the old one
I assume it at least give you some error in the kali cli regarding "no response within 60 sec" ? Right ?
when it didnt connect i just ctrl+c stop it after a bit
should i leave it running till it stops on its own?
Hello nice to see u found the email my account was associated with (:
And put in my apeal
Ive never quite understood interfaces on windows
Might want to verify and show a screenshot of the openvpn output please
Especially with openvpn
Mh? Not sure what you mean
Im sussy banned i dmed
sure give me a min to run it again and i will screenshot it
Look sussybanned in your dms
Ah okay, I'm not doing the appeals, but I'm glad it got accepted 🙂
(:
You will have to verify in order to be able to send screenshots
!docs verify
i verified my account should i upload the screenshot with the vpn ip showing or?
Ye that's fine
alright give me a min, thanks in advance
Gave +1 Rep to @crystal marlin
Whats the rep?
Reputation, just a little server gadget to highlight people that are helping 🙂
@crystal marlin Is there any way for me to get [RED TEAMER] ?
Ohh ok thanks
Gave +1 Rep to @crystal marlin
No, since the event is over, but this role will be removed anyways at some point
Sad. It looks cool.
I completed Red Teaming learning path in hopes of getting it.
Ye, you would have had to do the red teaming path while the event was ongoing, you received tickets there, with which you could have claimed that role.
But as I said, it's just a temporary role, so it will be gone anytime soon anyways 🙂
Thanks for clearing it out. @crystal marlin
Gave +1 Rep to @crystal marlin
here it is it just keeps repeating that it failed to connect and tries again
This is a VM, right ?
yes
Do you have any personal VPN running on your host machine? So your windows machine?
nope
But you can access the internet just fine in your VM ?
Did you change anything on the VMs network settings?
Like changing from NAT to bridged, or the other way around?
You could try to do that and see if it changes anything.
If it doesn't, maybe your ISP, country, or the network you are in is blocking the necessary port that openvpn uses
okay i will try bridged and see if there is any difference
i switched to bridged and checked if internet is working (it is) then i tried connecting again but no luck
sudo ?
yes
Which openvpn do you have?
Is anything > 2.5.6 an issue?
let me check
openvpn --version | awk '{print $2}' | head -n 1
2.5.7
NVM, you have 2.5.7.
There is, but it was causing problems with the old VPN, not sure if it's a problem with the new VPN pack etc.
i dont mind reseting my vm or taking similar approaches if you have anything in mind as im really stuck unable to do any rooms currently
i cant study concepts but i want to test and do practical
do i need to restart the vm after switching for nat to bridged or vice versa
from*
No, you shouldn't.
However I wouldn't use bridged.
alright ty for the help
Have you tried the troubleshooting script?
just started having an issue with Attackbox. i have tried restarting , but it just fails to connect to server. Burp Suite: Repeater room
Try refreshing?
so using smbclient //<ip>/ without specifying a folder at the end means that I can't use it?
tried this, and hard refresh. no luck
Hello, Wreath room is not available, cannot get ping from Wreath server
anyone else with this issue?
I'm connected to vpn correctly
The wreath VPN?
yes
I was working on it but it has disconnected and I cannot acces anymore
tried with some vpn's files but nothing works
some VPN files ?
yes eu-regular, eu vip etc...
No.
and connected to wreath-vpn too
Wreath has it's own VPN that you need to connect.
terminated attackbox and started a new session from /my-machine instead. failed to connect a few times but it has resolved itself, must have been a temporary blip
not working...some help pls?
If that doesn't change anything, it's very likely due to the port being blocked somewhere
no i havent i will give it a shot
You sure the server should reply to pings, as most of the windows machines doesn't ?
i dont think its the isp cuz it was working 2 weeks ago
Server didn't reply to ping
I mean 10.200.81.200 server didn't reply
They might have changed something, or if you on wifi, you could try connecting via ethernet to your router, or trying to use your smartphones mobile internet to see if that changes anything
Quite a few things to test
I understand, my questions was, did you previously ever got a reply to pings?
As most windows machines in general block ICMP pings
well i have been testing a bit im using both wifi and ethernet so its not that but i havent tried using my phone internet
i will test that and see
if it is then its the isp
ty for the tip
yes, I was working on this room and I was disconnected
and now I can't even got a ping
Okay, well I haven't done wreath, so I can just rely on what you are telling me.
But if you are sure to use the right VPN (so the one specifically for wreath), then you might want to try resetting the network
You can even reset it on your own, although it takes some time, since you can only vote for reset once per hour
hey room,
back to this thing again; _openvpn fails again, randomly (worked yesterday)
'
2022-12-05 21:55:00 OpenVPN 2.5.7 x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] built on Jul 5 2022
2022-12-05 21:55:00 library versions: OpenSSL 3.0.7 1 Nov 2022, LZO 2.10
2022-12-05 21:55:00 Outgoing Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
2022-12-05 21:55:00 Incoming Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
2022-12-05 21:55:00 TCP/UDP: Preserving recently used remote address: [AF_INET]3.104.196.208:1194
2022-12-05 21:55:00 Socket Buffers: R=[212992->212992] S=[212992->212992]
2022-12-05 21:55:00 UDP link local: (not bound)
2022-12-05 21:55:00 UDP link remote: [AF_INET]3.104.196.208:1194
2022-12-05 21:56:00 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
2022-12-05 21:56:00 TLS Error: TLS handshake failed
2022-12-05 21:56:00 SIGUSR1[soft,tls-error] received, process restarting
2022-12-05 21:56:00 Restart pause, 5 second(s)
VPN file:
client
dev tun
proto udp
sndbuf 0
rcvbuf 0
remote 3.104.196.208 1194
resolv-retry infinite
nobind
explicit-exit-notify 3
persist-key
persist-tun
remote-cert-tls server
auth SHA512
data-ciphers AES-256-CBC
--data-ciphers-fallback 'AES-256-CBC'
comp-lzo
key-direction 1
verb 3
reneg-sec 0
'
anyone that has managed to get openvpn working consistently (via UDP until 'hopefully' THM changes to TCP) would be greatly appreciated
I don't think THM will switch, but no user can.
Which country are you in?
Anyone has issue with connecting to web based attack box ?
Switching machine on/off did help
Australia, so UDP is allowed
Thanks for the help, working now
Gave +1 Rep to @crystal marlin
Hi what windows "settings" do I have to tweak so that my VM feels snappy again,
(Fresh windows 11 install)
Its like ive got an extreme latency and the entire vm is damn slow. Like starting firefox takes an eternity
anyone having issues connecting to vpn?
my kali vm might have gotten borked somehow have to poke around i guess
vmware network driver probably died. restarted and good
Hello everyone. I am new to tryhackme and I am in the process of learning it. I have a few problem because I want to use the virtualbox with kali linux instead of using attackbox in tryhackme for answering the tasks. I already connected to the machine but when I try to use my virtualbox it says connection refused. Can anyone help me? Thank you.
Did you set up the TryHackMe vpn on your vm?
Yes. I already connected after checking the access
I am currently on network services 2
Maybe the service you are trying to access is on a different port?
How can I know if it is on different port?
well what did you do to try to access the machine? use a browser?
I am from philippines. Can you recommend what server can I use?
to understand your issue, need to know what you did to get connection refuses
I have a virtualbox with kali linux on it.
I want to use my own instead of using attackbox because its laggy
When I try using ssh root@ip and ssh tryhackme@ip
do they ask you to do that in the room walkthrough?
if they dont ask you to do that, it probably wont work
I see. Thank you. I will check it again.