#š¾-bug-reporting
1 messages Ā· Page 439 of 1
can't defend against a close-by raider anymore...by the time the ship hitting the base is targetable, it's too much time to try to cycle through to get it before it's home again
Attacker wants station to be priority, defenders want the ships. A toggle would be ideal
all it takes is one high-level guy to cover the raid by camping over the base, adding to the number of targets to cycle and also preventing you from bringing your defending ship out earlier
@charred thunder In Military Supremacy it says Hostiles count 2 points each. The level is irrelevant. My complaint is that it just says "Hostiles" not "Federation, Klingon and Romulan Hostiles".
The level is relevant, because ALL hostiles count if they are the correct level or higher, itās not faction only hostiles,
@charred thunder Yes, it is faction only, because Borg Probes and Sona Pirates do not score.
It isnāt Faction onlyā¦. Look at What level hostile the event tells you to kill
Post a Screenshot of the scoring
And what ops level are you??
Hello! I am having an issue with COW today. Just after reset this morning I joined my alliance. I was very careful not to attack any hostiles prior to accepting my invite so I could score in cow. That said, everything went fine for my alliance leaderboard which I am scoring for and will receive rewards on the monthly alliance page. However, it is not picking me up for theiance milestone page. Clearly I joined the alliance before scoring any points in cow or I would not be bake to score for alliance board
Hello how can this be fixed so I receive the cow milestone rewards?
I am 6th here in alliance contributiin for event so I'm scoring... Prior to event completion
Sorry, I have made a fool of myself again. I have looked at the instructions again. It states that the hostiles have to be level 36+. Please accept my apologies.
Is there Dev or <@&509691611903426561> that can assist with cow break?
@toxic hornet i was not able to pm you on this. Maybe this works better. A friend of mine in game said you were especially helpful for him.
Okay, I decided to reload the game. The exocomp consumable had activated, but still no daily goal met for doing it.
what do you need? You can DM me
unfortunately the new officer ones that came in Arc 5 arent giving the Daily for activating an Exocomp.
@toxic hornet
We are aware. Will be fixed in the coming week (if all goes well)
does anyone know if the prime latinum refinery from yhe galaxy tree research is broken ? we compared two players using the same dvor t8 . one has prime lat refinery the other doesnt. both get the same yield from the latinum refinery : 1050/day plus dvor parts.
T9 pays 1000 lat for the double, so sounds like it's working for both of them (or the one without is confused..).
T8: 350 Latinum, 700 for a double, plus 50% for the prime (350) = 1050.
Any eta for the next update to fix display issues on iPhone 13 models?
Is there any tech support that can help speed up my bug report of ship getting stuck? More than 24 hrs has passed and i still cant utilize my Franklin and ultimately one of my ship dock. Iām in APAC188 and screen name Odensama
You'll have to be patient.
I"ll have to check next time before I collect. It never occurred to me that it could do it properly in the background.
Why can I not click on this to show actual amount anymore?
This has been fixed with the latest update. So I suggest to check your app store.
Thanks doing that now
Not getting anything with alliance milestones⦠transferred alliances before I got to first level on solo, but still nothingā¦. Thatās not right!
Not a bug. You should have joined the new alliance before scoring anything.
Still waiting on this bug being sorted where 2 or more can start the same armada without warning
Told Scopely one of my ships is stuck in space. They said they have recalled it now but need to restart game. Just check what exactly this means on an ios phone?
Closing the app and restart it?! š¤
Thought so. I have done that and made no difference. Need to get back to Scopely. Thanks
Try deleting localization data. Might help. Or delete the app cache itself.
How do I do that?
Localization data can be deleted in the settings in-game. The app cache can be deleted somewhere in the phone settings. Sorry I'm not that familiar with š. @stable tundra
Anyone with an iPhone know how to do that. I definitely do not want to do the wrong thing and loose the account!!!
In game, top left corner. Tap on your avatar, then settings -> generals -> localisation -> clear.
Canāt find how to delete app cache on iPhone. Might be not possible on this platform.
Please fix territory lag. It's absolutely awful. Thank you.
Can you pull lat and parts or do you have to pick one and wait for cooldown?
At T9? You can do both, they're separate chests with separate costs.
Majorly ticked ... I had a problem with the Enterprise Refit shards, Event Store would not let me buy the last 5 shards. It was half way through the arc when it happened. Was first told I could get Bps at other time, however I was having problem with Refit Shards.
Make sure you have your information like game centre saved and Scopely ID if u use that then delete and reinstall the app, Apple donāt do cache deletion any other way
I was then told to restart game, did several times before contact. Also uninstalled and reinstalled game
Since then and with completion of Arc, I spent the remaining momentos on an entire Hydra refit and several Beverly and Riker shards. Now today I get this ...
All messages with them were lost when I did the reinstall, around the Sept. 24. Now they want me to consider buying a $49 pack and waste 15 of the shards ... very angry.
It be easy to reverse the officer shards to fix, but convo already closed ... again.
And not didnt want to lose those momentos because of time running out. Who knows what else could of been dropped
Yea, at T9. Thank you š
There is a game in this bug... š
T9 for Dvor is a great way to hide the extra latinum cost for a little more refined latinum, $copely is super smart
Originally you didn't get the option for parts at all, so at least it's an improvement.. not that it's much of an issue with latinum mining speeds now.
Didnāt know that there were no more parts original, still a kick in ballsack from $copely.
with the new targeting update i literally can not target ships on top of bases. it always targets the base and the miner slips away before i can hit the arrow to hit the miner. its worse on pc version
Not a bug. Higher priority selecting stations and armadas was part of the last update.
Is it intended that exocomp officer buffs donāt work on away missions?
My daughter just loaded the game, but she cannot start the game, it says āfailed to login, please retryā and then closes the game when hitting the infamous āconfirmā button. What can we do for her to start the game? She is on Android phone.
I would suggest to install Google Play Games before and/or create a Scopely ID. When I installed it first I had to install Google Play Games. Don't know if they changed it with the scopely ID.
Oh!!! Makes sense! I donāt know Android as Iām an apple fan boy and only ever owned iPhones since 2010. Iāll try with her tomorrow š
Not sure if this has been reported. But the traits for my officers that relate to the away mission doesn't always show.
I'm not sure if it becuase Bones was already on a mission or what.
They don't show for officers already on an away mission
But why not? In this case I had someone that had the right trait for the mission. So it should show those traits and let me decided if it's worth speeding up the mission or not.
I don't know why. I agree, it would be better if they did show.
My enterprise has been stuck in The Principium system since yesterday. I have already requested assistance and so far no one has returned. Since then I have been unable to play well.
my rom rep points not moving only doiing rom reps in events romm pts in borg refinery have the same numbers for over a wk 21884478
Please fix your subpar app. Crashing all day today. Bookmarks gone, missions unarchived. Ships and officers have new tag on them. This app becoming worse and worse every day. Wanted to buy something in the store, but thank god game started crashing. Not a dime ever again for such a terrible product.
Chats are all messed up. I primarily play on my iPad, when I then switch to my phone all PMs since the last time I was on my phone are marked new, even if I already read them on my iPad. But any PMs while on my phone are not carried over to my iPad.
Does anyone test anything?
I am not accumulating ship XP for hostile kills. This is especially irritating given I activated an exocomp for +100% in ship xp. I have tried killing different types of hostiles and my ship xp balance remains the same. Makes me wonder how long this has been going on and I havenāt been getting credit.
Are you talking about the ship XP item or the amount of XP that a ship has towards its next level?
The amount of xp a ship has towards its next level. And the ship xp level in the items inventory are the same number 11.5k . Neither has increased as i have now killed several different hostiles with several different ships
Just making sure you're not looking at the item, that happens.
And you're sure that your ship isn't at max level for its tier already? With the exception of the upgrade screen it will still show an amount of XP required for the next level, but will never add to the XP if it's not tiered first.
So you only get xp with ships that arenāt maxed?
I am not seeing Military supremacy event in my game. Is this a know issue?
I've had several alliance members tell me they have it
Correct. Ship XP from killing hostiles only adds to the XP for that ship up to the ship's level level cap by tier*.
If you want to get anything else you need the ship XP item, which you can occasionally get as a loot drop, but this isn't increased by ship XP boosts.
Not everyone gets the event, no one really understands exactly why people do/don't get it.
This is the second time and event (or parts of events) haven't shown up for me. I reopened the ticket on the old one so I can't open a second ticket right now on this one.
You will not get a satisfactory answer, people have been trying since the first military supremacy event. Only some players will get it, the exact criteria is unknown, and Scopely's only advice so far is that (to paraphrase) we don't meet the criteria and it is working as intended.
Though I believe an upper limit has been identified, might be after 39 you never get the event.
If you already have Augur/Ent/D4 it wonāt
ops 25 so not the issue
That's not correct, I've had it when using the enterprise.
No one actually knows the criteria, but there is a criteria and advice from Scopely is that it's working as intended. It's not a bug š¤·āāļø
Bug: Have to toggle the Extended Zoom button back on every time I launch the android client and even weirder.... there is two of them:
Carol has multiple traits for this yet they all appear empty... Cause she's already in use? That shouldn't matter if that's the cause. She should be blue/white right now
Hello, I have a problem with my purchases. I have already contacted the bank and everything is normal. I need your help to get the offer on the sarcophagus.
If an officer is in use it doesn't show the traits.
Especially since they don't even move the away crew to the back of the list!
If you have all three I mean it wonāt, if you are yet to still build one of the epic ships, it will. Thatās how I understand it.
Wrong, Iām ops 30, so no epic ship for me, and I havenāt gotten MS since at least ops 25.
So your criteria would be different anyway considering you canāt build epic ships anyway
I feel like I'm stuck on repeat.. no one knows what the actual criteria is.
I havenāt had it since building all 3
Any eta for the next update to fix display issues on iPhone 13 models?
have stonn on bridge with pike/moreau and max cargo shows 164k yet won't go above 140 no matter how many I kill after it's at 140k cargo
That's a visual bug. Pike doesn't boost Stonns officer ability.
hence why it's in bug reporting regardless if visual
Just wanted to let you know.
and btw it does add as shown here putting another officer in place of stonn as normally maxed cargo is 100k on maxed stella and not 140k unless you add stonn. can add 5 of 10, stonn, and any other officer and you will get 140k max cargo.
I didn't say that Stonns officer ability doesn't work at all. I said that Stonns officer ability isn't boosted by Pikes ability.
From what I have seen of this criteria Ops 28-31 do not ever get the MS event but itās very strange how other levels work. At Ops 25 I always had the event personally
Wrong. I got it when I was ops 31. As O2C says no one but Scopely knows how its rolled out. Scopely just says that it's dependent from your playing style.
My ship just keeps warping out after attacking hostile.
For some reason, all of a sudden the PC version is doing this:
Might be worth posting it in #877996460900237392
Oops. TY.
Found a huge bug......... Don't think you meant $600 for a full unlocked epic officer. Think you meant to put $100 for a full unlock
welcome to scoply
Also wrong, Iāve know others at those levels who have gotten MS.
My favorite part of the latest release is having to force kill and reboot after collecting each away team assignment.
I have two kinds of pvp chests. Never seen that before.
Have a screenshot?
Have you tried clearing localization data in-game or the app cache itself?
There are two kinds of PvP chests.
Never saw that. I only know the pvp and pve chest. What's the second pvp one? Level dependent?
I don't PvP enough to say exactly the difference, but I would think so. It's a slightly different colour, which typically corresponds to grade.
Makes sense. Nevertheless a screenshot when reporting something is always helpful.
Here's an older one I found in another channel.
No reason for it to be reported though, nothing seems to be broken about it. Just not something you normally notice.
Raiding was the suggestion.
Yes, thatās what I have. Never noticed it before.
Fair enough I guess no one actually knows the criteria
For some reason we lose cargo capacity when leaving station.
In station the cargo is higher than what it's supposed to be, due to some researches incorrectly being applied on the client that shouldn't be.
Specifically this is about the faction specific cargo increases.
It's a known issue that will hopefully be fixed at some point so it shows the correct values in station.
Any ideas when the multi batch refines will work for g4 mats?
They don't work for you? Screenshot of the results of one?
OK will do tonight when I can again. I get same results from single batch g4 as I do from 5 batch g4. Will post when available
Wow, I never noticed this. How freaking lazy is $copely?
The pc version is just a rip of the mobile version, expect no updates anytime soon
Display issue iOS latest update and client update
I know that the standard fix is to restart the game and clear localization, but if that can fix everything, perhaps itās a warning sign that the local cache is written poorly
Appreciate that - it seems to occur after being in a session for a long period of time
sulu - pilot 1/3 unlocked, on the road, not displaying to fit trait
m'ral - warrior 1/3 unlocked, on the road, working fine..
bones - doctor 1/3, same like sulu..
Freezing all the time on pc
It started when the arc was released.
If I am in territory I get one group, and outside of territory is another group of chests
Red fighting red glitch
Issue with ship power in armadas. You need to view each ship for proper power to show up
I guess that's the oldest bug in the universe...
Strange that two in screenshot are warrior but showing as Doctor lol
who is showing as doctor?
I was in warp for like 3 seconds already when I suddenly was in battle. Please fix this
that's the station in warp bug I think
You can try to contact customer support
Is it worthwhile to open a ticket for exocomps that get eaten?
will CS even do anything?
Game just ate two of my warp speed exocomps
You will only know if you try.
actually have zero refines I can do
I can't use chat in game. It was working fine before but now my messages are not sending in my alliance chat
You can probably buy credits or reputation in Borg refinery or buy the territory stuff in the territory refinery or buy ressources with bio materials.
Nope, all that is on cool down
It even has red exclamation marks on resources and borg and lat, but I can't refine anything in those
Only shows on PC
There is no cool down for buying territory stuff... But if it's an PC only issue, I suggest to report it in #877996460900237392.
Ah I thought I was in that channel when I first posted it
The progress bar in the rogue faction store is broken for the Outlaw tier. Regardless of how many points are still missing for the max level, the graphics show a (near) complete progress bar
Crazy visual bug
Having issues with connection... On mobile and home net and over 2 dif accounts
PC and mob
In game chat is bugged
Chat isnāt working
Can't chat in server 189
Nothing typed into Chat or PMās shows after you close out the window.
Chat God is angry with us.
Chat on 131 is also broken
Acts like we are all blocked from everything. Sure you can post it. Looks good. Haha got ya! š
52 chat down too, with connection problems
Same on 157
Same sever 133
Chat is down - EU 132 since 30min
Chat is down on S29 as well.
US026 chat broken as well..
Ours started working again.
looks like its working partially. armada announcements seem to be missing
No change on S29.
In technical terms, it's borked.
S29 is back up. Required a restart.
Suggest restarting to folks on other servers who are still having issues.
Seems to be back again.
My chat hasn't been working all day
Just restarted my device and still no dice on 201
Iāve just picked up an iPhone 13 pro max and the aspect ratio is awful! Buttons are cut off the screen I.e the minimise button next to research is under the notch. Will this be addressed soon?
Crazy icons
I also have more icon issues since a week or two. (iPhone 12, iOS 15.0.1)
Has anyone resolved the chat issue somehow?
You need to raise a ticket with support in game.
Okay thank you
Seriously, timers and lag. Why are events that are so sensitive to either done before maintenance?
Directives lost by someone, could send tickets I suppose, if I wanted to navigate that maze.
All morning long while attempting to do Armada events 20 resets and still having this issue.
fi
identical timers and no popup when i started it yet it went to the other alliance
Identical timers doesn't change the fact that only one can get it, whichever one registered on the server first. Send it to customer support and request a refund of the directives.
My station shield indicator is missing from my screen. Been that way all day. Can't re-up my shield without it. As it's gone. Never seen this bug before.
Tried resetting the app. It didn't work.
Not a solution to the underlying problem, but to get your shields up at least have you tried inside station view to see if the button re-appears (this sometimes happens to me and this works), or going to your Inventory, Other, clicking on the desired shield length and hitting "activate".
I did and it didn't work. But it don't matter anymore. It came back on it's own just a few moments ago.
Did you activate it when your survey was docked or have you been mining already?
Server 192 photon tokens are not online and Worf is not displaying the same ability as written on patch notes.
@pearl trench can you look into the Photon tokens not appearing for my server?
Apparently other servers have it already...
Even with the new Arc beginning, we still have the TNG theme playing during the game load screen, even when I have all music turned off.
I think used to LOVE the intro music for TNG. Now.. Scopely has ruined it for me. I genuinely cannot tolerate hearing it anymore. Great job guys...
Photon tokens should be live after event reset
Thank you for the reply
@toxic hornet Ninja lat speed reduction?
Been mining lat here for months 700k+ speed 470k node size
Flipping noded after patch, 30% reduction in speed on flipped nodes
I have an inssue with bookmarks not saving. Started about 3 game updates ago where I get a message saying bookmark not saved, please try again. The bookmark shows on the list but on game restart, my old bookmarks return. I delete all the bookmarks, save a new one, same error, same issue when i restart - all the old ones return. I have tried this on my iphone, ipad and my PC and all of them have the same issue. No one else in my server seems to have this problem afaik from a GC broadcast to ask. Support have fobbed it off to developers and I thought today's update may fix it. uninstall/Reinstall does not fix it. Anyone else have this issue and fixed it?
Away team mission thinks itās complete but itās just started
Armada roster does not show a accurate strength unless you click on each individual ship first. Much harder to do since prior update. Android
Probably the oldest bug in the universe...
There are bugs around still that would predate Armadas even existing..
There are graphics rendering/overlay issues at certain view angles with certain ships on iPad. Discovery, Enterprise and Meridian nacelles.
Porn filtering? š¤£
Should say FriendLY ā¦. Just saying
It is a bug. We will be hotfixing this soon.
Anyone else stuck at āAdjustingā? Iāve updated the client, restarted, uninstalled and reinstalled.
Thank you sir šš¦š¦š¦
why we have each time the update announcement before the ability to do so ?
No photon tokens?
Still no iPhone 13 resolution fix?
Anyone else constantly freezing/crashing/having insane load times? Can't really play the game when you can't even send miners out or repair ships without the game crashing. š Great update guys!
They have it in DS9. Hint for the future maybe...
The Defiant and the USS-1701D (briefly) were exceptions, the Federation doesn't use cloaking tech for their ships, but Scopely isn't one to care for canon, but only for š°
I can't login - stucked on 76% š
In star trek there were also only one Worf, one Picard etc., Except riker but we have multiple ones in here. š
Try loading without wifi.
I'm trying on mobile data, but it's not working. After some time, I see Retrying...
You can try reinstalling or clearing the app cache if you're on Android.
Suddenly it started to work š¤©š
(Maybe it was scared by the threat of reinstalling? šš)
Thx for the support š
Anyone with issues on research tree stuck downloading?
take the conn pt 4 is bugged. Asks you to go to Xices system, but the 'locate' button takes you to Pneuma - and if you manually go to Xices, no mission marker is there @toxic hornet
I was stuck on the "defeat the romulan augur" part of that mission but this morning it just let me complete it anyways.
yeah, two of my take the conns autocompleted before hitting this step
@pearl trench @noble moss Where are the Photon Token?
@pearl trench Photon tokens are not displaying either mobile or pc. Updated both, cleared localization, nothing so far on server 57
Not available on EU167 either.
@primal tundra maybe we have to buy them in the store or it will be a leaderboard event š¤£
no tokens on 181 either
calm down guys. it could be much worse #facebook š
wasnt there supposed to a change with the loyalty chest, changing it so the 7 day one doesn't take away from the 30 day?
š musta missed that one
Not sure if a bug or not but I can no longer archive completed missions
I never got the resource tokens for October
I have noticed a bug in which, when you complete an objective in one mission, similar objectives in other missions may also be completed automatically. I think this happened in Take the Conn Part 2.
Seems like more copy-and-paste laziness. Thereās supposedly no rep lost/gained when killing new hostiles.
Not a bug. You never could archive completed missions. They just disappear.
Try it without wifi. Or delete the app cache itself. Or reinstall.
hi, I opened a 7 day chest and never got the token for opening a 30 day chest as the release notes said, or have I misread them?
Have you read #ā-official-announcements? š§
Thanks, didn't see them will I get a token later or have I missed it now?
You probably missed it. If we are lucky they compensate everyone... Who knows.
If developer thinks he fixed all bugs, then he should think again.
If you know such a developer please pm me his contact details for further job offerings.
the ipad app crashes a lot since the upgrade today ! it implodes when you touch the screen
Perhaps I did not word the question right, the mission is done and ready to collect so but technically not fully completed I guess. I like to archive missions which give shards for the recruit SLB
In fully updated and I have reset.
My station is still showing the peace shield (or possibly ceasefire) animation in external view, even though I broke shield for PvP.
Android, current.
Ah ok...never tried to archive it as that state. But if it worked before it should work now as well. Maybe worth checking with customer support?!
On my new phone those the game go outside of safe area
Yeah I think I'm looking for a refund also almost impossible to play at times
Iāll try it, the button is just missing so might be an intended change
No photon tokens in 7 day chest
There isn't any Points Packs showing up in the Scopely store for the battle pass.
Try it with #ā-official-announcements. Maybe that helps solving your issue...
Is anyone having issues with not seeing the cloak refit tab?
My events won't load at all
And still can't keep logged into the game for more than 5 minutes and it says connection error when there's full connection YouTube Facebook everything full power the game š©
I better get an allegiance token later today as I did not receive one just now
ive been complaining about this for months
Also long time no see for this bug. Now third time today after update on iOS
Also i have a bug of not seeing promised photonic tokens
I'm a level 46 and I have levels 50 to 60 on my events for hostile hunt. What the heck? I can't reach any or kill any of these level 50 plus ships. Fix this and give us back the old levels.
Players are saying that the cloaked ships arenāt working properly. They can see my ships coming still but canāt click on them
We are logging and reporting specific instances. If you run across any issues, please post them here.
So far, we aren't entirely sure what is a true bug and what isn't, but it's helpful to have examples so we can ask the team.
Google play store still doesn't show a new update for my galaxy s21. Last updated 9/20
- Private chat messages do not sync between ipad and iphone
- Bookmarks do not necessarily sync between them either. Sometimes they do, other times they don't... It's pretty random what happens with bookmarks
- iPad has been much more glitchy / laggy than iphone lately - on same network, running same client, etc
- Can't update alliance announcement on ipad... you can retype it, but can't see what was there before in editing window... that used to work on iphone but also seems to have broken in most recent update
Doesnāt actually give 100% protected cargo
Ship was in Dock when buff was applied
iPad app only shows territory and armadas under alliance tab... iphone has added the exocomps
+100% protected, not 100% protected.
Whatever your base (before most bonuses) protected cargo value is, this value is increased by 100%.
@pearl trench and @toxic hornet and any other Mod or Content Creator who would be willing to finally take some time to seriously look over this post,
I-need-help!!!! long story short, new pc, lost all log in info, hadn't set up google yet and made my scopely ID with incorrect email address. filed 3 tickets over the span of 4 weeks and never even got an automatic replay saying that my report is being looked at..... does this say anything that my account is totally screwed up and I need someone to help me correct it? I have tried to sign in with a new user but it won't let me....... "hellp!"
i do have a number of bug reports to send in with screen shots but am unable to contact Scopely to file a report......
I AM SO PISSSD OFF RIGHT NOW AT THIS PC LAUNCH. I SET UP A SCOPELY ID EXACTLY AS THE INSTRUCTIONS SAY TO DO, OPEN TJE PC VERSION, ENTER IN THE SCOPELY ID AND .. WHAM ! I GET A BRAND NEW PLAYER PROFILE AND CAN'T ACCESS MY ORIGINAL PLAYER PROFILE .. NO THAT DOESN'T PISS ME OFF AT ALL, CONSIDERING THAT MY ORIGINAL PLAYER PROFILE IS A LEVEL 35 AND I'VE BEEN PLAYING SINCE OCT OF 2018.. NOTHING! I CAN'T UNINSTALL THE NEW PLAYER PROFILE ON EITHER MY ANDROID OR MY PC AMD THIS STUPID SCOPELY ID HAS LOCKED ME OUT OF MY CORRECT PLAYER PROFILE... HEY SCOPELY, THAT PLAYER PROFILE YOU LOCKED ME OUT OF AND ARE GIVING ME THE RUNAROUND ABOUT IS THE PROFILE THAT I HAVE USED TO DROP OVER $5000 DOLLARS ON OVER THE LAST 3 YEARS, SO , SCOPELY YOU EITHER REFUND ME MY F'ING MONEY OR UNLOCK MY ORIGINAL PLAYER PROFILE. I HAVE THE RECEIPTS FOR THE MONEY .. SO YOU BETTER GET YOUR ASSES IN GEAR AND FIX MY PLAYER PROFILE SO I CAN LOG IN TO MY ORIGINAL ACCOUNT OR I WILL LOOK INTO GETTING MY MONEY BACK ONE WAY OR ANOTHER ! FIX THIS SHIT NOW !
You will need to submit a ticket via the website or email. Support doesn't monitor this discord.
Done that already
Then you will need to wait for them, unfortunately. I understand it's upsetting, but moderators here are just volunteers and can't fix issues with accounts.
I've been waiting for an answer on help for hours never was assigned a War Pact so I have none of the Opening Salvo events
@toxic hornet any idea on a fix? Uninstalled reinstalled nothing changed
Have tried several times installing on Samsung A01 getting this every time. Other apps updated just fine.
Any fix coming for iPhone 13 Pro Max. The game doesn't fit on the screen properly?
Cloaked player that hit me still says cloaked player in global chat
it is 100% of base protected of ship i think, not including r&d or officer
How do I prove what base is without r&d and research? I didnāt see the #s move at all on a horizon or my meridian
Before buff and after buff, so you are saying 100% buff - that my ship is only really 9k? Protected without research and officer?
No officers onboard ship is 22k protected
Where was the choice? I only saw a ticket for Klingons and I am hated by them atm
I am seeing others say they only had 1 choice on their server as well
If you know your player id, they can get your acct back fairly quickly. I have done it twice when I had to delete and download the game again. Gave them my player id and they were able to get my account back.
About that, yes.
Mk3 cargo bay will have protected cargo of 3200, plus the T3 bonus of 6000 (+3000 per additional tier for Antares), for a total base protected cargo of 9200. Best way to find this information is from one of the player run services, such as stfc.space
Additional protected cargo will be from various bonuses in effect,.
if you've done the Mk4 cargo upgrade it will be 3335 instead of 3200, so not much difference there either.
Thanks for the inf
Go on the app details and try from there or reinstall the app.
Swipe in here to the left and check the pinned news. There are several ways to contact customer support. Through all ways you can send files.
I am not sure if this is a bug or intended, but cloaking is not invisible to enemies. Messing with a rival alliance and they could still see me on the map but not able to click on or attack me while cloaked. At the same time I was actually invisible to my own alliance members. Attack bonus from cloak seemed to be working. Unlocked cloaking for the D4 and had them follow me around the map. They could read my name while cloaked as well.
@reef flax I've sent them everything that they're requesting... Looks like they closed at 0500 pm though
Sounds inverted from how it should work: alliance can see, but others can't.
Yes. Working on getting the notch to show right. will come in a future patch.
Hmm... not sure, odd. What's your user id? - can u DM it to me? I will look it at it tomorrow
Only idea I can think of is uninstaling/reinstalling but if you didn't play connected to google play or scopely u won't see your original account and will need to open a ticket to recover it
Send me your original user id if you remember it? or at least your name and server number an dI can try and see what can be done
Oh cool thanks for replying āŗļø
it finally installed the update on my phone.
The hell is this again? How's 1.2M not enough for a 1M upgrade? š¤¬
poor client rounding. You will need 1.341m
Thought they'd fixed it a while back. Guess I was wrong 𤣠Cheers!
I wish they would fix the rounding š¬
Give it a couple of years š¤£
Any news on l51 not having dailies for factions 1b +
Cloak broke. Enemies see you. Never hides you in reports.
The visibility seems to be a known issue as devs are looking into it. The other point is just a 66% chance...if RNGsus is against you, you'll have no chance.
66% sounds inaccurate/ broken when it is 0 of 12
66% is the value given by Scopely. But in fact it's not broken if it doesn't work zero of twelve times. It's just bad luck statistically.
Let me add one more point. You also don't know if the percentage given counts on your tries, your ally, your server or even globally. So statistically it might happen that you never get anonymized.
I didn't get a token yesterday after turning in my 7 day please help me get that token. I'm on server 28 Lugh
Have you noticed #ā-official-announcements? Hence did you claim the chest before or after rollout?
Just went into rare armada chest and got a payment failure. The rare armada tokens were pulled, but did see if the transaction was completed.
Had over 3000 tokens. Now only have 1000 or so. But the rare button is still active and did not go into the cool down. But I now do not have enough to try and pull again
Might be worth checking the ship BPs if the changed. Otherwise you'll need to contact customer support.
That might work if I new how much I had in any particular ship. I will have to send to scopely CS
Where is the attention to detail? Iāve asked this question about a dozen times over the course of these āupgradesā Is there not a QC team? Someone to check and click on things? I mean really? Does anyone think this ship looks even REMOTELY like an Explorer vessel? But in case you forgot, letās see what that ship could be? Hrm?
How do you provide a suspension of disbelief when you are looking at a game that doesnāt even bother to provide you with the correct graphics for the correct ship? Reminds me of the Enterprise D debacle.
Come on people. Letās put some pride and effort into your jobs. This is a crap job and quite frankly I am totally disappointed with this lack of attention to detail.
Mission End of the Begeining 3/6 (before ops42), are you guys serious ???
Just encountered it myself. Definitely a bug. It also says "Romulan Gladius", previous one was merely "Augur" without faction designation.
It's not a visual-bug only, either. Thing is real and kicks like a mule.
The event rewards for todayās act of war are not consistent for ore mining for ops 40+ players
Missing explorer parts
My name was still at the top of chat. This is another players ss of me hitting cloaked. They change my name to cloaked enemy yet it still has my in game name and alliance tag.
Augur stealth packages are left Shop. Schould stay their for another 3 days but they are gone, all other cloak packages are there only augur disappeared.
On the Place where the augur cloak packages was, is now event ticket package
Still have no war pact and have none of the events associated with it.... Just missing rewards waiting for help to answer....
multiphasic credits where do you access
Does your Titaxeb generate worms? Or just armada? I am on server 29
No Doomsday Worms generate in that system for us. for events that require killing doomsday worms, we have to go to the 36 system or level 40 system, and it is quite a power jump
the spawn rate in the 36 system is super slow too
when will this mine be fixed??? server152 S:1016428829 X:55 Y:-347
this lasts more than 8 months nowā¦
Seems like a pretty big bug...
I keep losing my chats history...very frustrating.
So, the "Disappearing Act" event mission due to the time limit does not allow participation in time. I have a D3, can't buy a cloak, and the token is the 8th reward in the premium pass. So, impossible event mission.
Since updating the game it crashes every time I want to look in to a diff system or even when I launch any of my ships
Not a bug. It's designed that way. Something to make people buy a cloak pack.
Can't buy one, it doesn't show in the store either
You might not be high enough level. K can see it for the centurion and Bortas. The event will come back later in the BP when you will have the token from the BP
What is the level requirement then? I'm lvl 28 and have had a D3 for some time. The only thing related to this is that I can buy the D3 or Bortas in the store. But no cloak
Plus, then why would I have the event mission?
Others are hidden that are not available to my level
I don't know. Maybe you need the ships already? (I have Bortas and centurion) maybe it unlocks if you've spent a certain amount already.
I have the D3 currently, and since 26
Just excluded from buying/obtaining the cloak until after the event mission
Okay, but they aren't selling 26 cloak packs because they're in the elite BP
Like I say, the event will return later.
Yes, but since it's the 8th reward in the elite BP, you cannot get it in time before "Disappearing Act" expires
It will come back.
If you spend a bunch of money you can do it this time. Or wait and do it next time.
Having issues with a dcoked ship. I cannot repair at all, not using repair speed ups or paying out lat. I tried updating, closing the app, restart the phone, even use the web version; but still nothing.
Please help as I cannot use that ship/crew.
Post a screenshot
That's what I'm trying to explain, doesn't matter if I spend money, no method of purchasing anything that gets me to it
I can't buy BP credits at this time, nor can I buy the cloak like others can. Something is wrong preventing it from showing in the store
Every time I click to do something, it spins like it is happening, then nothing happens
Buy a Bortas and speed through the build. you'll get the option to buy the cloak for the Bortas. Job done
So, Bortas is a requirement then. Not available for D3
That wasn't clear by anything posted
No. I've said that already. Because you get it for the D3 in the elite BP. So they aren't selling the cloak in store.
You may need to contact support in game. Make sure you have the latest update for the game and restart, if it doesn't work contact support
How do I contact support, when I searched on the game it sent me to discord
nvm I found out how
Settings - legal and help - Help/ FAQ - to right corner is a message button
<@&509691205798592532> or @toxic hornet Targeting ships that are attacking/defending during a raid with bases around is impossible since the update ~4 weeks ago - nearly every time it chooses a base. Are you aware if this is addressed to or scopely maybe working on it?
That change was actually part of the release before this one.
Three hours later, I still saw him as "cloaked enemy".
It only changed after I restarted the game.
@fickle turtle
After they rolled it out. When they put the announcement up for what's new
I don't see it on the known issues list. Have you submitted a ticket to support?
It was a deliberate change as part of patch 34.
Well then, it is definitely not an issue. Thanks O.
It's an issue, but not a bug š I've suggested a couple of times that they should add an option under player settings for it. Easy fix.
I'll check with the team to see if they're aware of unintended effects of that change.
Also relayed the suggestion for how to address it.
I just leveled to 29 and received the "Complete New Missions" event but I had already finished both parts at lvl 28. The event shows that I haven't completed them yet.
My L40 āTake the connā part 4 quest says to investigate the Xices system but the marker is on the Pneuma system
After newest update
After resetting š
Third time is always the charm because now Iām all blue again
Why are the ticketed events not going toward Act of War event?
yes because thats intended, it doesnt stack if you have more then one officer with the same trait,
if you use 2 officers with the same trait but a different level of the same trait it will use the officer with the strongest of that trait
stupid solution
nope why.
why should 1 person be better at epic than not two of the same type? Why should be there no synergy effects ? why only the strongest one? stupid solution or is 1+1 = 1 here ? š
no your supposed to use the different traits, not use 2 or 3 of the same trait, thats why
okay and everybody has already all maxed - so don't care .. there should be a more user friendly solution not 1+1= 1 !
its not 1+1=1
that has nothing to do with it.
it is user friendly, and its gonna take time to build them up.
its designed that way for a reason,
its not saying you cant have an officer on there with the same trait if for example the 2 officers have another trait for example that helps the assignment, but it will only use one of the same, and not stack the same trait
Ships Recall bug in server 189.
Two people doing the same exact thing doesn't work when there's only room for one to do it.
is there a reason why someone cant see the BP packs in the store?
Like I said š¤·āāļø
You'll have to contact customer support.
My reply was to highlight the fact to the moderator, who seemed to be unaware of this fact š¤·āāļø
You'll have to contact customer support and tell them that your ship is stuck.
Yeah I know. Sad thing that he doesn't but nice to see a mod answering. Happens not that often... š
Hi Order2Chaos
They extended to Level 51 already
O_O
Well somebody in my alliance did
Yes, a silent addition with this latest update was to extend the level cap and open up G5 content.
ok š
Can someone help me fixing my battlepass elite key.....I purchased it but still its showing its locked
you'll have to contact customer support.
Any mail id or website ?
wheres my photon torpedos Scotty!
Swipe in here to the left and check the pinned news. There are listed several ways.
Thanks
What is happening? it does not advance and then shows error.
Looks like #877996460900237392 is a better place for your post.
Okies
@toxic hornet
Kinda makes cloaking pointless when the victim can just check their PMāsā¦.
Yeah š teething issues
And it stays till you find a report that has his name and click it again
We are working on a fix for this. The chat issue is a bug and will be fixed soonā¢ļø !
Thank you for your reply šš»
So i built a discovery and it took my resources and blueprints and all, but i never got my ship
It didnt show up in building queue
You'll have to contact customer support for them to fix it for you.
you get a 10 minute peace shield applied automatically when attacked (with a 2 hour cooldown)
no i alreasdy had shields up
that screenshot to me only shows that you have the 10 minute auto shield up.
If you believe that you had a shield up that hadn't yet expired you'll want to contact customer support, they can check their logs and see when shields were applied, removed, etc.
i already did, am waiting to hear back
autoshield vs shield. can u show me difference betrween thw two?
One is always less than 10 minutes š¤·āāļø if you're hit and have a shield up with less than 10 minutes, auto shield.
CS can take up to a week to get back to people, usually a few days.
so theres no way to tell if its auto sheild or not, just educated guess on ur part
yes, that's why I say "to me". the balance of probabilities, to me, are that this is an auto shield. Given that you can't attack a station with a shield up and that it's less than 10 minutes remaining, and you'd probably find that the time between the hit and the amount of time remaining worked out to 10 minutes from time of hit.
long winded way of reiterating what is aid lol
I'm a long winded kind of person š¬
so how does autoshield kick on? is there a prequisite
Only that it isn't on cooldown.
You have no shield active, someone hits you, 10 minute shield will automatically activate. 2 hour cooldown before it can be applied again.
so. if i were to plan a raid... i have to "check" for the autoshield. that defeats raiding PvP aspect of the game, doesn it?
It's just another aspect of it, people have been working around it since the beginning (though it used to be only 5 minutes, extended due to issues with notifications, and used to reset the cooldown if you attacked someone).
So you hit a station, then check on it after 10 minutes. If the shield is down then you can choose to finish the job (assuming they're not playing possum), if it's not then they're online and have activated a longer shield.
a bit involved for a mobile game lol
keep being awarded phasic creds what are they where do they show up
check your gift section, scroll to the very last tab after consumables and away teams and you should see a tab named transphasic
checked using pc tab not there
have reset pc client checked for updates still no tab
I dont seem to be getting any of the rewards from the current event, even though my server has completed the first 3 parts.
Have you scored in the event?
You mean like that completed SMS? š
Contact customer support in-game, they'll be able to confirm if you've received the rewards or not and take appropriate action.
Did the mining SMS score? I didn't notice it when I completed mine.
It should.
Should is often different to does š¤£
When testing the 100 % mining protection Exocomp for 3 hours it didn't work. When 100 k OPC, i was attact and lost the cargo on two ships.
Actually it says +100% and not 100% cargo protection. So you'll never get the full cargo protected.
OkƩ i saw it but my ships protected cargo is 150 k. + 100 % extra cargo protection makes 300 k protection. When i count corectly
Extras are always calculated from the base value without research, officer bonuses or whatever. So, nope you're wrong unfortunately.
When i read it right, + 100 % extra cargo protection means nothing . And you have to know you basic protection.
It means what it means. And yes you have to know it in case You wanna check what the 100% plus means. Or you check on stfc.space or similar tools.
Nice presents ?????. When research brings more
The event notes say theres supposed to be an armada event today... but it hasn't shown up
I did buy the cloaking device for my Centurion. itās no longer in the listed offers. so the game knows not to offer it again⦠yet no device, no mark in ā finished tasksā, as purchasing a devise gives a reward, no function with the ship. so : where is it? I spend a lot of money for it !!!
Trying to build exocomp factory. It says I need an Exocomp Factory Key from the gifts section of the store. I tap the store button and it takes me to the offers section where there is no key. If I select the gifts section, there's still no key. How do I get the key?
Contact support in game
I cant use my uss discovery for summon even for jump
My game is updated to last version
Could you please provide a fix for iPhone 13 pro max? The game does not fit properly into the screen. Thanks
Noticed a minor bug regarding cloaking today. If a cloaked ship is on screen but invisible, and you open chat then close chat, for a brief moment (like a frame) the ship (no tags or name) was briefly visible. Encountered on mobile app.
This was an ally's cloaked ship, to be clear. Not mine.
This Enterprise desperately wants in on the cloaking action 𤣠In seriousness I got hit by this players cloaked gladius and from then on all their ships showed as "Cloaked Enemy" (even though visible), even in Private chat they show as "cloaked enemy"
Anyone else play on a iPhone 6 and having issue with the game since the update ?
Um. lvl19 w/80k Northstar vs a 747k hostile in the mission? š Is there an exocomp for that?
Game crashes everytime I participate in takeover. EVERYTIME! Wasnāt this bad before
Are you using Pike or Picard as Captain with Culber?
I noticed the cloak on my bortas will disengage after 1 attack...is this a bug?
No. That's how it's supposed to work.
I get no Exocomp Key in the gift section to build it since 1 hr
I get no Exocomp Key and my friend Jackrex also get no Key since one day, please sent manually the key thank you
we are on Tanagra Server 187
You'll need to raise a ticket in game, support won't look here.
ok thank you
Game took my missionkeys, but i can't start the first mission. The first mission is stil available in the event store but the keys are gone.
Restart does not work here
You'll have to contact customer support.
Never saw a tritanium node switching.
It must be a random thing, because the next time I reset the node out did switch to dilithium.
All the systems that are marked with two rss are suppose to do this.
The picture changing to the resource that is available is still not working.
Yeah switching is random. And you are right there are tritanium dilithium nodes. Just remember...too long ago that I mined that stuff. š
That's a visual issue. Restart your game it'll fix
Same for me too. Raised a ticket but not got much help
Go to manage your ship, Click refits
then click there
then click there
then click there
then you can unlock it
You couldn't find that? It's just like, 9 easy steps š
Its all models of iphone 13, but - this.
in either orientation the interface doesn't dodge the notch
The last statement was that they are aware and working on a fix.
Nah, just remove the cam š
wouldn't solve the problem, there isn't like, secret hidden screen real estate behind the camera. Those pixels don't exist.
I hit level 16 about 12 hours ago. No key yet. Restarted game several times in case that would help it load
PC version
You'll have to contact customer support.
wait 24 hours, 1 second from reaching lvl 16
@pearl trench, why does the game (Android) like to crash when I try to attach an image to a Support Ticket? It's not every time, but nearly every time.
@pearl trench no aramda event? It was there 10min ago
Same, I probably would have completed it with the armada I ran.
We already ran 4 in the alliance till we noticed ā¹ļø
Same. Two days in a row.
It just popped up, and I didn't get any points in it.
Mine still says retrieving
There is no Stockpiling SMS for people
Rather for some
I take it no devs here or contacts from Scopely to deal with the SMS issue is there?
And a ticket wonāt resolve it for days
Server 43
server 133 same problem
It's an everywhere problem
Server 22 same problem
Also would like to report Captain ability for kuron seems to be broken. No trigger for multiple battles during pvp event yesterday. Ended up wasting 8m dillithium
The last solo event from Act of War is unknown although 32 minutes have passed since event reset.
Multiple alliances can simultaneously start the same armada.
The share location button is still missing its icon although three game updates have rolled out since the icon disappeared.
@warm gazelle @toxic hornet Massive lags with Armadas. One second the armada is clear, then once opened, some one else has already started and almost 10 seconds difference. Clients are not syncing up properly. This is utterly poor server performance.
Epic Worf event isn't showing on Server 35
Is this not meant to be tomorrow? Oct 9 - 10?
š¤¦
Why did my Mine your own business just reset the timer and not give me something new?
It was a 2 day event, not 24 hours
So to work around the timing issues, you have arbitrarily added 10 secs. I see when there are two on the same armada, there is a 10 second gap, when there is three, there is 10 between each of them, that is why some of them when they start it is more than 15 minutes. How does this address the timing issue when people start at almost the same time? It only confuses people more. And you are still going to get CS reports to recover the directives.
Or utterly poor client performance. Could go either way there.
More properly, itās poor synchronization performance. But asynchronous sync is hard, demand too much and your game disconnects as soon as a whole two packets are dropped.
I think the solution is a later-stage validation that by the time the server has heard of both - if armadas started within seconds of each other, throw the āarmada already in progress, dingusā popup and give players option to cancel and recoup directives.
That said, if you donāt get the warning and wind up stacking an armada, reach out to CS and Iāve seen them restore directives in cases where you really had no way to tell one was running.
Can anyone Provide a solution for that its only the Outside View of the Base
Cache emptied
New installed
Phone new start
Xiaomi Mi 9 all Updates done
It came Up a few hrs ago
Been retrieving the new Act of War event for over 3 hours now⦠guessing itās the same on other servers- be a shame not to complete the final leg of the event due a glitch like this
It's damage armadas of the faction you've been fighting the whole time
We are now 4 days into the new arc but I don't have access to the news story with the descriptions of Duality arc events and the levels they're accessible to yet I have seen other players post screenshots of the story. Are only whales getting the events story, too? Seems like players under level 26 are locked out of events they could compete in. If only I knew what they were. My news screenshot is on top. Screenshot from RevDeuce's discord showing another player with the event story shown below it.
I was going to participate in a survey, but it was bugged with no options, or no way to disagree
It literally only reloads the one time at the end of the first round.
It triggers at the beginning of the round tho
Also note that it appearing does not indicate a successful proc, only that it checked the proc. But yeah, it just lets my sally shoot a second torpedo on round 2 rather than round 4.
Tom Sawyer's been up to hijinks on the territory capture nodes
I do want this Stella refit though. The Meridian one, not so much
I have video of 2 npc having a throw down free guy style. Too big of a file for discord so I stuck it on YouTube as a private link.... who do I send the link to?
When mining if a faction hostile hits the ship mining no rep is given. When the miner is off the mine and gets hit rep is given. Here are today's screenshots. I spent the last two months trying to build klgn rep by letting faction fighters hit me while mining and sitting at the edge of the system. I feel like I should have been neutral by now but I'm not even halfway out of hated because I haven't gained reputation when fighters hit my miner while mining.
FIX the FREAKING issues with DMs not loading!
Message #877998585973702666
Looks like an issue with a romulan patrol post having a ship you cannot defeat stuck in the same position
Send it to customer support.
If you seriously want to build up reputation you must hit opponents (for Klingon reputation hit Romulans etc.) Survey vessels, collect only and only the respective dailies, fly only respective missions and buy reputation with Borg stuff in the refinery. Let patrols hit yourself while mining makes no real sense to me.
Might be intentional. If you got rep rewards from destroyed ships when mining, you would presumably also get rss rewards... and might be disappointed to fill up parsteel instead of what you are trying to mine.
If the ability lists then the % chance was successful, otherwise they would list every single time.
Only if conditions allow it to be checked. Unless they changed it to only be on success, which i doubt with how broken the log still is.
If the ability can't be used against the target, like using T'laan against energy only hostiles, then it won't be listed (with some rare exceptions). Otherwise if it's listed it has met the criteria for the ability/maneuver to activate, not that it has simply done a check against it.
This doesn't always lead to anything happening, like Chang activating after all weapons have been fired already (he proc'd, but is incapable of having any impact), or morale when it's already active (it's successfully proc'd, but can't do anything because the effect is already active.
With exceptions of specific officers like 6of10 which incorrectly list in scenarios where they are unable to activate, listed ability = proc. This has always been this way, otherwise you'd get every round with Kirk listing morale because he checks every round; instead he only lists morale when he procs.
It makes since to let patrols hit miners because you can collect some RSS and what your mining while building rep. I usually do it overnight while sleeping. Now your saying you can't get rep built up when the faction fighter hits a miner! That makes no sense to me.
Gold ships, love the new skins.
I didn't say that. Just said that's not the way to build up seriously reputation. But it doesn't help you at all if you collect parallely fed or Romulans missions and or dailies because they bring you negative Klingons reputation.
scoring in display your dominance dosent work officer xp
take it back it works it is an event not woth while
Just spent around 30k officers shards and spent 2.11 million XP on officers and only scored 3k in points???
it is not as usual it counts the power your officers gain not the officer xp its self
@vivid oak
in my opinion totally broken event
Ohā¦.sigh
they tricked us š
So someone tell me why they have surveyor ships on Destroy the Machine.
Yes, we know, it's a graphical mismatch error. 
I literally just posted⦠40 minutes ago the same thing @naive thorn
Anyone having exocomp issues?
Domination officer points not scoring...
Be thankful, mine went -8.32 million when I upgraded an officer.
officer XP do not count for any event !!!
š„ø
It's not about spending officer XP but about gaining power by levelling up officers.
It's not about spending officer XP but about gaining power by levelling up officers.
It's not about spending officer XP but about gaining power by levelling up officers.
found that out myself @tidal tartan
I found that station guns net a large volume of points.
Yep, I lost 8 mil points on first officer upgrade
Same with me
Just did last update and this is what I'm looking at.
Can you fix the pink squares covering up the planets and mining nodes already? This bug has been around for over a year now.
???can you fix it?
Contact in game support
and wait 3 days because Scopely doesn't spend money on things that actually make the game better
Wave mine is the same
Anyone know why?
Uninstalled and reinstalled. Cleared localisation, nothing worked
How do I have negative points?
@tall trench I'm glad it's not just me but sorry u have it too...lol
Ditto, what phone you using I'm using Samsung s21 5g
@dev help
I'm on note 8. Havent had the chance to upgrade. Wife's came first and the bill is high enough...lol
Iām on Server 33. The scoring for the honor guard warf is completely screwed up!!! I upgraded defense platform D to level 35 and got the 4+ million points, which is correct. But I just promoted Kang and Charvanik to tier 3 and upgraded them to level 15, and upgraded Marcus 16-20⦠all my points except for 13k are gone now?!?! Wth!!!! It says 5 points per officer intel spent, not minus 5!!!
It's not about spending officer XP but about gaining power by levelling up officers.
Ok just making sure it isn't phone specific
I did level Kang and Charv and still got screwed. They literally deleted 4.1 million points
iPhone 13 pro max the game is not sized correctly for the screen, you canāt access the left side menu to collapse and you canāt see ship health levels due to the overlay from Apple at the bottom
Anyone have this issue as well
Naturally the screen shot does not show the notch on the left side
Has anybody with the graphic turning white issue find a solution for it?
hello I was the Display of Dominance event doing research had already reached 400k using speed ups. I was level up officers and when I went to check the event the score was minus 3.27 millions
it seems i'm not the only one with the same problem
Are you guys in beta testing?
Nope! And itās extremely annoying. Hopefully them toggling the switch where it belongs gives us the actual points weāre supposed to have
Not me
I spend a lot of speed ups
Me too
The Dominance event doesnāt count the official XP in the right way. Do you solve?
Itās not just the dominance - for the son of mogh is completely screwed up too
White graphics I figured out the solution
It's from beta testing program
Ours the beta testing. Go to play store, look up the app, look for the beta program and leave... You will need to uninstall the game after, wait for the account to be removed, then install the game again
The good news it appears is that it is just the Officer power screwing everything up. I am slowly going back toward 0 by rushing two researches to check and see if it was research screwing up too. So building and research are going the right way⦠which means Iāve lost over 17 million just in Officer power alone to put me at minus 10.19 million points. Thanks a lot scopely. Very magical event
Possibly I had things turning white or just missing
Turrets will get you most points for display of dominance
Yep same problem with officer XP subtracting from score
Game keeps crashing everytime I join a doomsday armada
They are pulling the event, and I used speed ups and lots of mats and rss to continue to power through this event, now knowing I was fighting a glitch in scorning; my compensation needs to be A LOT more than 5 worf shards! Please include unc and rare mats used unnecessarily!!!!!
Absolutely. Same
D3 Class cloak does not work on hacked D3. If there is such a thing as a āclassā of D3 shipsā¦..that would mean more than one type of D3. Sooooo, cloak should work on hacked ships also. Why did you create them only to make a dead end?
Anyone else notice that when Chen is captain, that ship cannot participate in base raids once the defenses are down? The attack is cut short, as though interrupted by another ship. Attacks are not registered in the battle logs and resources are not collected.
Hijacked D3 is not a Romulans faction ship, hence the cloak doesn't work. Not a bug.
I want them to remove the minus points they sunk so many of us with!!! There is no way they canāt just reverse that flow of points. You donāt have to remove a portion of the event that helps you scoreāyou have to remove the negative points! Itās so easy. Just toggle the other way. That would make everyone whole again and place them where they should be on the points board! If someone assumed the points came from Officer XP and not Officer power (which officers get every single time the level up anyway) then thatās on them. But give us positive points only!!!
does the Legionary Cloaking not apply to Hijacked Legionary it would nice if it would since it too is a Legionary
Anyone got sunglasses I can wear while playing
@toxic hornet did an update today, that was in playstore, now getting crazy graphics issues āļø
I'm getting the issue why I can tap nothing. Can't get my ships to go nowhere
And yet, it is a D3 class ship
What if it had a cloak installed before it was stolen and hacked? Hmm hmm?
Itās like saying a Honda Accord is no longer a Honda bc someone put on a whale tail and after market wheels.
Hallelujah, brother! Stop ship-isum! #cloakTheHijacks
Hello I was raiding a players base and I just happened to be using Chen as my captain. It would not let me attack the base. Gave no battle report even though it said it attacked but after 1 sec of attack it would instantly stop the attack on its own. Only when I changed captains did it work again.
So I believe that Chen is bugged somehow as captain for base attacks
Clearly it is labeled a D3 Class ship
I've reset 5 times and tried to do 4 missions and it won't let me take ship to the point or even target hostiles
It doesnāt work for Hi-Jacked ships, only Rom or Klingon Faction ships.
Has anyone noticed that Helvia's officer Ability [Gold Rush] doesn't seem to be working after the latest update?
Iām just lawyering scopely, cause it says it works on the D3 Class, and my hacked ship is called a D3 Class
Soooooo one would think they intentionally said it would work on D3 Class, cause ya know, they typed that out
That screen shot above makes no mention of factions at all
The ONLY restriction they bother to mention is āONLY D3 Classā
I agree, it needs to work on Hi-jacked ships.
Noticed a bug in test client with the For the Son of Mogh - SLB it appears they're listing "Gain 1 power from Officers | 5 pts"
If you would have read the release notes properly you would have noticed that it works only for Romulans and Klingon Faction ships. All hijacked ships aren't faction ships. Period. Or do you buy them within the respective faction store? No you don't.
hi real name for this officer is BONES or LEONARD MCOY?
Leonard āBonesā McCoy
It's been removed from scoring because it was broken.
Visual bugs on disco and meridian since they launched
Also the cloak doesnāt work on the hijacked legionary can you fix that please
This was intentional, though they are considering reviewing this.
I donāt want officer shards ..I want the event rewards ..7100 Lat, 1151 Uktra recruit tokens and 800 Premium recruit tokens
Then maybe Scopely should NOT print that the cloak only works on D3 Class ships, then label the hacked D3 as a āD3 Classā
Release note - yeah, saw that, but every hacked ship was hacked from a faction ship
Hijacked*
Are you lawyer? Pretty quibbling your argumentation.
Node scoring seems to be on the fritz on EU131. We had 56 ships in Helvi and all nodes covered. Scored 56 points at first minute. After some people refreshed, we scored 104.
If you start an eclipse armada, and directly start to type in AC, your ship wonāt leave its current position.
Confirmed by three players on server 131.
Waiting till your ship left and then type is the work around.
recently, after the update and maintenance all of my combat ships and armadas looks like this.
game started to freeze, when we were launching armadas it was freezing after every 5 mins, couldn't tap on ships, mark locations or send ship, joining armadas etc. thx for fixing them :)
Not a lawyer, but you can find another way to criticize me I am confident
Are you carrying Scopelyās water? Letās be real - the game has nearly zero documentation, mostly because they are too cheap to hire people other than grade D programmers, god forbid they hired a technical writer or two, and maybe also because they cannot manage to program in alignment with what little they do write down. When they tout that the Hacked D3 is ācollectableā and āspecialā but then leave hacked ships out of the ship specific pvp events in the past, and now with cloaking, they are actually not making the ship collectible or special - its a dead end. The only thing that makes a hacked ship different is its image and use of plut for upgrades - its stats are otherwise identical.
I am definitely not carrying anyone's water. Nevertheless the documentation you are criticizing is more than clear in this case. The cloaking works for Romulan and Klingon Faction ships only. This leaves no room for discussion. If the hijacked ships are worth to get is a completely different story...
Someone ate spicy food last night.
Confirm, this problrm after last upgrade game in android
Not a bug per se, but now the game is becoming more like rl with spam messages
Anything to do besides block and report?
Send it customer support as this violates Scopelys terms and services.
I did
That's the maximum you can do then. Block, report, file a ticket. š
thx
I have a player not on discord who has been trying to use PC and was communicating with support. Now, he is signed out of game and can't get signed back in anywhere. Scopely..can you help please??
Tell him to open a ticket via another way. Swipe in here to the left and check the pinned news for other ways of communication.
I'm having issues getting the box to come up when I tap on hostiles now, so I can't hit attack... Had to restart the app 3 times already.
Everything is broken. Can't attack hostiles. Can't recall my ship. Can't move a miner off of a node or onto another node.
Have to restart the app 3 times to fix it, and then it breaks again.
Try it with clearing localization data in-game.
Having same problem on android cleared local cleared cache still the same problem
Doesnāt help and doing it on apple as well
Same here
Tried clearing cache and rebooting only gives me the opportunity to kill 2-3 hostiles and then back to the same... Like Borg adapting to phaser fire!!!
Gonna take a long time to do all this killing if we have to reboot every 2 kills
I have to keep restarting the game because the targeting menu (when I tap a hostile) intermittently isn't there
I have the same issue as above, android.
Same here. Annoying!
On my galaxy s9plus it is fine, my oppo find X2 pro is having the issue if that's any help to someone trying to fix the problems
I've had the same problem targeting and even selecting a point in space. Now I have graphics problems too
I have a ROG5 and a BlackShark 3 Pro and it's the same problems on both
Have you build a defense Plattform? They don't score for power in the daily goals.
Well that makes no damn sense. It's part of your station, why wouldn't it count?
Because Scopely says so. It was always like that. Even if it doesn't make sense...
Clearly Vulcans did not work on those two daily tasks and how they function.
Lets have 1 count and the other not. Logical.
I am having trouble with my scopely id. Was trying to install on a different PC. Somehow it associated one of my old abandoned games with the main account. Now I can seem to get it to switch back to the main account. On either of my computers. Still fine on my android device.
Since the recent update I have been having trouble. When the servers get busy I can no longer send commands. To send a command such as select a hostile I have to restart the game. The number of commands I can issue after a restart seems random but currently I can do only one then I have to restart. Can't compete when continously restarting. Playing on a Samsung s20 ultra
Keep getting kicked out of the game - just randomly throws me out. Galaxy note 10+ 5g
Twice now I have been in a ranked event. I would either collect my research, or upgrade my station, and not get event points. What is going on on the backend? I still have one ticket open regarding this. Once is a possibility, but twice in the same week?!
Am I alone in having to reboot every 5 minutes, or after clicking no more than 10 times?
Or rather the game crashes!
textures glitching out, reinstalling does nothing. only on my phone (s10), tablet and pc are fine
This is not just me, several other people in my alliance have noticed the same thing: About two days ago it suddenly became MASSIVELY harder to get above, or even TO, 100% completion chance on an away team (and a multipler above 1x). Prior to the past two days I was routinely able to get to 1.7x, 1.8x, even once or twice a 2.0 miltiplier. In the past two days, using exactly the same officers (some of them now leveled up or with more traits unlocked), I have not managed to get a single away team above 96%.
I made my Romulan reputation Distinguished yesterday. but there are no Rom hostile hunt daily goals after reset just before.. is it a bug or intended?
You should contact customer support.
@tidal tartan thx for replying, but i can't login there, i tried password searching, but no replying mail from them
A password for a ticket? Never heard about. Checked the pinned news in here and contact them in-game.
@tidal tartan i've tried it through in-game help button, it bring me a scopley site, but i can't login there
Then send them a mail.
@tidal tartan is it needed the LinkedIn joining? i just joined there.. thx.. š
Man, did you read the pinned news in here??? There are listed several ways to contact customer support. One of it is a simple email address...
@tidal tartan i didn't read it.. it's my fault.. i don't like complicated things.. i'm thinking this issue is not only my problem.. anyway i'll contact them.. thx~!
Guess your kidding. As it's far more complicated to play stfc than reading a pinned post and sending a simple email. š¤£
@tidal tartan you are right, but the english is my first language.. it's not familiar to read all messages.. i think Scopley is not working properly.. they are making simple thing to complicate matter.. i wonder why they can't make the support work simple? why i have to use email? why it's not possible to send it in in-game directly?
@tidal tartan english is not* my first language
You can use in-game contact. How and where to find is written in the pinned news. English isn't my mother tongue as well by the way.
Google translate or whatever might also help if there are language issues.
@tidal tartan the problem was solved.. now no need to contact the support team.. the daily goal was appeared with 1hr delay. thx any way~! have a good day~!
3 days white disco and cant mine spores
Selecting disco messes up whole game cant select hostiles, cant recall ships
Only way to play is to restart game and not to touch disco
Did You already contact customer support? Maybe try deleting localization data in-game and the app cache before. If you cannot recall a ship you have to contact them anyways.
I can recall ships and so on i just cant select discovery as that totaly messes up game again and need restarting to play. Localization cleared, game reinstalled but problem still stays
I'd still suggest to inform customer support about it. Even if they can't help you immediately, they can forward it.
I canot select nodes and mobs
Not if he's using the PC client, as it will instead take you to a website, as was described, instead of the in-game FAQ.
Anyone else having trouble with selecting anything in a system? After selecting hostiles or any location in the system, I have to refresh the game every 3min to be able to kill 4 hostiles en restart again. Can't click anywhere otherwise
@torn aspen i have same issue but is related to discovery if i used disco game acted as yours cant kill hostiles cant recall ships. Now i undocked disco and no crashes atm
Canāt seem to meet up with Worf for the start of duality part 1. I am new so pardon my ignorance. Says it requires a warp of level 26 to reach it. I purchased a jellyfish and max tiered it. When I place cadet Scotty as captain and with the jellyfish bump it says I have lvl 26 but pops up path invalid. š¤·āāļø
I have same problem moving ships and targeting hostiles, nodes, armadas after refresh can hit one time targeting and again all freez. Send msg to support team now waiting
Me and family couldn't get ID to work either so could get in PC.. Mine finally did. Tried to see if would work on their tablet. Got in. They got locked out completely when I signed in on their tablet. Their ID would not work. I put issue in comments with my still open help chat with them. He got password reset email. But now....my game account opens up when he signs in and he still can't get his own game back. My game opens for both our IDs and game names. Arrrgh
Ok...and now both his and my account are pulling up MY game :(
sorry if I am teaching you to suck eggs, but each account is set to default on a device on login. If you want to change account you need to go settings --> general --> switch account and then login to your account. Sadly on boot up the game will always default to the last played account.
Did that. It says it is changing, I enter my scopelyID info in scopely screen, it spins to change it, and then game screen shows and says already logged into same account. No option but to confirm. Then settings is his info and game is his, not mine
@candid pier you can have the same game account linked to multiple scopely IDs. I managed to connect two emails to one game account also. Both scopely IDs worked in the sense that they could both successfully log in to the game that was connected, it just wasn't the game I intended. Rather than contact support and fix it, as I had another way to login to the second account, I logged back into the correct game account using google play games connection and then created another scopely ID with a third email address, all from the phone.
AFAIK once a game account is linked to an email address then there would be no way to remove that connection without support doing it for you.
Then they did that when they were trying to fix the inability to sign in because neither of us did it. And we are different accounts and emails and everything.
Definitely weird if it has been working before this.
From memory the jellyfish incorrectly shows an increase in Scotty's officer ability (only increases maneuver). This is true even if he's not captain.
So it will be showing a higher warp than actually available. Take him off the bridge, note the warp range, and manually add cadet Scotty's bonus to work out the actual range.
Same here i can just hit one hostile than i need to restart app....
Now are bit better but yesterday evening and this morning was nightmare
Exactly
<@&509691205798592532>
there has to be be something wrong w that
75k and each one you 1500..+ 100 to start an epic
it's there
Now it is lol
For starting a rare Armada you receive 20k points. Nothing with the event. Same like in the past.
Soo... ops 20 has to run armadas to score points... Of course they need to be ops 23 to build it.... Also need 75k pts to complete?
The whole universe is on fire with NPCās fighting NPCās in every zone and they are doing armadas
This means 50 rare armadas, right? 50 times 15 minutes... That's got to be either a bug or a bad joke š
Starting them is the key. A rare brings 20k.
Ah, thanks, missed that part gets multiplied by 200. Still no help if you're out of rare directives though
Never run out of directives. I always save them for exactly such events. š
accidentally clicked on recall on a miner in lucrative space, didnt confirm the initiating of warp, didnt show the warp, didnt give me the option to cancel. Wasted a token because of that, returning with 90k out of 1.4m.
The same bug happens a lot lately
You might try contacting customer support for refunding.aybe you're lucky.
it's our territory š gets better and better.. constantly freezing location button
That is the meta event, you score by completeing milestones on other events
kinda like the battle pass
His point is that he has 1 point when the smallest scoring option in the description is 3 points
You get partial points while completing the Armada Event. Probably also at other events.
Yeah seems to be partial points for completing milestones
2nd last one gives 1/3 points last gives 2/3 points
I been playing for the last few day, my power stay the same
Is the damaged Ent-D skin bugged? It looks like it's failed to fully render and that isn't just my client. It's what everyone in the alliance thinks. I can't imagine this is intentional.
So I have multiple issues for 2 months making it impossible for me to build, upgrade, join events and more and I keep getting told to wait. Then when I ask for any kind of compensation I get told no and they end the ticket...... FANTASTIC CUSTOMER SERVICE!!!!
Having same problem as you now. It's managed to merge my scopely IDs so they all log in to the same game
Further to this: I just managed to get a Collective Bargaining away team to 1.12x. To do it I had to pull my three highest-health officers out of my best crews. That's ridiculous. Away Teams was supposed to be a feature to put your idle officers to use, not a feature to deny you the use of your BEST ones.
All of the people I know of who are having this problem, myself included, just reached ops 30 in the last few days. It's been suggested this is an intentional level-based difficulty ramp-up, but if so, it's less like hitting a ramp than it is like running at full speed face-first into a concrete wall.
also just hit ops 30, huge increase in away team difficulty
How about your researches? And also I would suggest to try a different crew. Check crews.noraia.de/?site=missionen for crews. It's in German but the pictures speak their own language.
Maybe your ships needs to be tiered up as well. Level 30 Enterprise at Ops 41 might look a little weak. At 41 in our server ships look stronger. But this can server dependent.
Do you try rare missions? And which tier are your officers?
Good Morning, yesterday I was trying to activate exocomps, but they didnāt shown as activatedā¦. I thought that it was a lag and I had to press it again and again⦠but each time I pressed to activate it consumed one. At the end Iāve spent all of my increase build and research speed exocomps and I had to restart the game to show it activated ā¦.
There is any possible compensation for this if I ll open a ticket ?
You'll have to try tbh.
Cleared localisation, deleted all app data in android, deleted the game, restarted my phone, reinstalled.. and its still the same for 4 ships. Meridian, sarco, disco and vidar. Doesnt matter which dock, and shows the same outside of base.. any ideas?
The tribble isn't quite fixed... He seems confused about his traits...
got the same. also reported
had the same, but instead of spamming exocomps, i restarted my client and it showed up
I try rares, yes. I usually prioritize shorter missions so that I can complete more without having officers tied up as long. Right now I'm looking at a 12-hour Accelerated Bioforming that I have two epic officers and a rare on (Carol Marcus with Scientist maxed and another trait unlocked, Nero, and Krell), and I'm at 91%. I have a terraforming expedition with Alexander Marcus and two rares on that actually got to 1.36, a xenoarchaeology trip with Kang, Mara and Yuki that I couldn't get above 99%, and a Stellar Cartography that I actually reached 1.48 on with Charvanek.
This time last week ALL of these missions would be in the 1.7 to 1.8 range. I have a Form Trade Agreement rare away team open to me right now, and to get it to 100% I've got to pull three of my highest-health leveled officers off ships (Bones, Kerla and Livis).
The tier of traits doesn't impact the overall percentage but only the pushes the chance for critical success. So it's important to tier and level up your officers and push them with research as well. That's why I asked for that. I'm facing exactly the same situation and doing it the same way than you. Doing common and uncommon missions is fine too for getting the stuff needed for research. But I wouldn't call it a bug.
My Brel cloaking works but the D4 says it's unlocked but it won't work please he thank you
Help
You'll have to contact customer support.
<@&509691205798592532> Someone tell the devs to roll back the latest Beta update. It is extremely unresponsive even on full blown 150 Mbps wi-fi and LTE mobile data connections, always gives the wi-fi icon in yellow or red, and basically doesn't let anyone do anything... the game is not even loading as quickly as it used to... everything is slow, unresponsive, and generally a pain to do in the game at this point of time...
Me: NOOOO you canāt just be interceptor, explorer and battleship at the same time!!!
Scopely:
A holy hunter?!
@spark canyon I have the same problem. Customer service are stalling for time because they know the problem is their end but haven't found a fix yet
I had to remove myself from the beta program and redownload. Seemed to be an issue with the latest beta version. I cant open my support case again, its done the usual dissapearing act š¤¦š»āāļø
@spark canyon thanks for the info. Goodbye Beta testing it is then š
Felt like david attenborough... here we see the albino vidar in its natural habitat š
Anytime, it got annoying. Affected eclipse armadas, all territory capture nodes, 5 ships.. probably more but i lost count
Try removing yourself from beta testing, that fixed for me
Before our complain, did you try to experiment with crew setups, checked researches etc.?
i know i can bridge 100% more boss ship power abusing leslie moreau kirk using the enterprise. Sometimes with double / tripple tapping the boss in addition with the jelly. But there is no way this can be the regular 41 mission boss in the MAIN mission chain.
The problem here is that i have alliance members who completed the same mission 2 weeks ago with a weaker boss and one additional member who got the mission 1 week ago with the same boss as me. So this has to be a bug from the recent release
Yeah, I know traits only affect crit chance. But the fact remains the same officers seem to suddenly be giving me little more than half as much contribution to success percentage that they were last week. As I said, if that is a planned and intentional level-related difficulty ramp, then it's a MURDEROUSLY steep one. I've managed to get three away missions over 1x yield in the past four days.
And I mean, sure, I'd LOOOOOOOVE to just max all of my officers this morning in between tasks at work, if I had the shards and the officer exp to do it, but I don't ā and I'm prioritizing my best officers that I use most for spending EXP on, because, well, they're my best officers and I only have so much to go around.
I will try cheers
I cannot log into server 14. Game crashed suddenly around 11am Pacific, and now freezes at 20% loading - I cannot login. Saw one other player in galaxy chat with the same issue.
I have tried several devices (Android + PC) -- rebooting, reinstalling, clearing cache... help!
Sometimes it's worth to try different crew setups. Did you check help pages for different setups? I mean there is more than Leslie, Moreau, Kirk...
Oh no........
i know. Iām now in this with 3 alliance members. One has a 6.8m jelly which is big for 41. we tried multiple things even we knew nothing would work
With a 6.8m jelly you are definitely able to make it. Did you try a double or tripple attack. Let your second strongest ship hit the hostile and then hit immediately again, so that the hostile cannot regenerate it's shield.
this is a 20m hostile, i canāt even strip 10% of its shields in a double tap
this needs to be a bug with the release of ops 51 - 60 and reuse of the mission or something for ops 51+
copy/pasta of mission data
Did you manage? Took my app store about 20 mins to revert back to standard app
FIX IT!
Event ācomplete new missionsā appeared after i had completed the first five. I have not been awarded those points.
You can't score in an event that you didn't have when you did the point scoring activity..
Contact CS in-game, they may be able to do something to assist.
O_O
Be carefull with loyalty chests, just lost 2 allegiance tokens from 14 day chest after claiming 7 day chest. Should have 3 total but ended with 1
Is there a problem with Server 193? Canāt login?
Stuck on downloading game data
Cant get past 76 %. Spouse there goes the rss to raiders. Thanks
I can't log into server apac188. Getting stuck at 76% when loading
Just got on. Took 15 minutes to login
Anything official from Scopely on fixing the Discovery/Targeting bug?
Which targeting bug do you mean?
If you have Discovery equipped you lose ability to target hostiles, nodes, Armadas with any ship
Actually the last weekly event for disco went well on my side. Did you ever cleared localization data in-game?
Yes, it seems to be on the Beta version only
Ah ok then.
Since there's no acknowledgement even yet I'm just going to drop out of Beta. There's been zero benefits anyway
Probably. As the productive version is behaving sometimes as a beta version as well...
Well I have heard nothing from them either
And I can't get to it
Scoring doesn't appear to be working on server130