👾-bug-reporting

[lost hare]

Where do I find that

[gentle linden]

Go to Settings, then Legal and Help, then Help/FAQ. You can message support from there

[wispy spoke]

Stella and Disco events do score points that way, don’t try to explain $copely’s mistakes. But yes, you have to use the correct Data or Geordi. Epic versions, not common.

[nova tusk]

Kumari is bugged, im seeing mutiple reports of my alliance members Kumari's getting stuck as mine got stuck too but fixed by support

[sinful summit]

No points in Armada Frenzy for spending directives on a rare fed armada target?

I also got zero points for defeating the armada target

Screenshot (Sep 10, 2021 6:01:00 PM)

Screenshot (Sep 10, 2021 6:01:40 PM)

[uncut lake]

@sinful summit this is an alliance event. If you change alliance after the start you won't qualify

[sinful summit]

Well, I wasn't in an alliance when it started, then I created one to try to participate. Does that count as changing alliances?

[uncut lake]

Not sure, sorry. If you are in no alliance, and join one, usually you can participate in event. But it's tricky. If you were alone, create an alli... Don't see why you don't score. Best is to ask support

But afraid you would find it impossible to complete an alli event alone 😅 need dozen of madas

[sinful summit]

Don't have to complete the entire event to score some rewards

I also didn't score in the Officer event 👿

[uncut lake]

My best guess is, as the alli didn't exist before the event start, the game don't recognise it so you don't score. But as I said, to be sure, only way is to ask support

[sinful summit]

Thanks

[solar basin]

The loyalty gift days has not changed since Sept. 1, please fix

[tidal tartan]

Did you collect all reward chests for doing your dailies on a daily base since then? It doesn't simply count up day by day by simply logging in.

[gentle linden]

As Tängo said, the loyalty token is in the last daily chest:

If you don't get enough points from your daily tasks to open all the chests, you don't get the token.

[void temple]

Anyone else had the case of the missing grade 1 isogen in the territory refinery? I’ve re-installed the app, cleared the localization and restarted my device numerous times, and support has been a joke

[tidal tartan]

On ops 25 and maybe also on ops 26 there is a known issue. You can either level up or in case you have, don't activate the iso 1 territory refinery service.

[junior breach]

I'm lv 14 and trying to proc weapon damage with either Cadet Kirk, or TNG Data but see nothing in the battle log. Am I doing it wrong

[keen surge]

I don't have a free ship to check them specifically, but.. they made a change a few months ago that several officer abilities no longer list in the battle logs (so only abilities that effectively activate are meant to show). Cadet Kirk should be one of these.
You would instead need to compare damage with and without, and you should find an average increase of twice the stated bonus (of your base damage).

[granite drift]

Is anyone having issues with ships going to random systems? I docked all 4 ships last night and bubbled. Woke up this morning and my ships on the D dock is in Ferrer. Yesterday it was my A dock that was randomly deploying ships. I had the app closed with all ships home and when I opened it hours later, A dock ship was mid warp to Ferrer.

Yesterday while I was on someone cracked my base and my A dock auto recalled. Was trying to play dead and have some fun but my ship coming flying across the screen didn’t help. 😜

[tidal tartan]

Maybe someone else is playing with your account?! 🤪 No wait...are You sleepwalking maybe?

[neat copper]

I have and issue with Rogue today I complete keys for uncommun uranium for upgrade Stella and It doesnt show

Could you please check

[gentle linden]

Remove your player of from here

You'll need to contact in game support

But you can't use security codes for uranium. You need uncommon armada credits for uranium, and the cool down is longer than that.

Security codes buy the "directives, rep & credits"

[granite drift]

If someone is playing on my account, hopefully they buy some ship packs for me. 🤣

[neat copper]

Thanks for the info

[lean delta]

How is it possible??
I just resat a 3* gas node and then it turned in to a 3* Raw ore node.

[lost hornet]

My Heroic BP Overflow score is not correct…anyone else have this problem?

[gentle linden]

There are some dual-resource systems where the mines have a chance of changing between the two types when they're reset. This is completely normal.

[gentle linden]

There was an issue where the BP started before the overflow did, so points scored before the overflow went active weren't counted. Contact support in game 👍

[lost hornet]

@gentle linden thanks for a quick response…I’ve never contacted support before…where do I go for that?

[gentle linden]

Go to your profile, then settings, help and legal, FAQ. from here there's an option top right to message CS. Take screenshots of your BP and the overflow events, you'll need to attach those

[lost hornet]

great…thanks again

[granite drift]

Those are switching nodes. They are meant to switch.

Niawellen and willenia are 2 systems that do that. Switch nodes.

[ivory geyser]

Should this be 'Formal' instead of 'Form'?

[fallen wagon]

There is no fix yet for iso1 refine issue?

[gentle linden]

It reads to me like you'll be forming the trade agreement. So form would be right.

[prisma prawn]

Minor visual bug - that ship is not the Enterprise D

[dusty elbow]

bought 2 tickets for the ticketed event and proceeded attacking eclipse survey ship and automatically finished both ticket events. work as intended?

[tidal tartan]

You'll have to level up or don't activate the iso 1 territory refinery service.

[fallen wagon]

@tidal tartan its a bug i should be able to refine iso 1 at my level

[tidal tartan]

That's true and I didn't deny that. I'm just providing you a workaround.

[ivory geyser]

That does make sense 😄
I guess I was expecting it to be Formal and got tunnel vision!

[elfin storm]

I still cannot get the photon pulse to my ships

[small sigil]

its hard now to target enemy ship at base to defense .,. good f change ,. and certainly thoughtful ..LOL

[stuck elk]

@warm gazelle @toxic hornet Points didn't count correctly going from OP 20 to OP21 gave me 100 points instead of 200

[devout jolt]

I had that problem last month and was told that I hadn’t completed one off the events. They didn’t believe me that it was a bug

[slender stirrup]

[Station Housing Docibo S:2043441660 X:-432 Y:-534] near here.

[violet heart]

i love scopely math

[obtuse thunder]

I score in Officer Exchange program for BOTH Klingon and Romulan when fighting Klingon Fighters with USS Franklin and Vella as a Captain. Is this a bug or normal?

[tidal tartan]

Seems to be a strange event design. I scored for hitting eclipse hostiles with Stella. But why do you hit Klingons with the Franklin. That's more kind of buggy 😜

[dire gazelle]

when i click on a free node ... it start me warp out -.-

[obtuse thunder]

I am afk gaining XP 😄 the only faction I haven't locked yet

[languid junco]

In ops to 23 mission I did not get the 400 points for lvl 22, I only got 300

[tidal tartan]

You'll have to contact customer support.

[olive sage]

Missing 15k points on Heroic BP overflow

[strange estuary]

No reward reaching Lvl 23 OPS (Race to OPS 23) But new Task to reach Lvl 26 ... No 6.5k Memento of Valor etc.

[rotund tapir]

I am getting this message when I try to use the Discovery jump on PC version

[native oyster]

What is that

[keen surge]

Was ops 23 the only building you did for the event? That's a known issue, where events are dependent on your ops level and aren't locked in until you first score points, so increasing level without scoring points first pushes you to the next bracket and then logs your score.
You can try contacting customer support in game either way, they'd be the only ones that would be able to provide missed rewards.

[heady zephyr]

Being still 30000until full cargo but in battle report says full

[gentle linden]

Do you have Pike and Stonn on the bridge?

[heady zephyr]

Yep... Known bug??

[gentle linden]

Yes. Pike doesn't boost Stonn's officer ability, but it displays like he does. Remove pike and you'll see the correct cargo capacity

[heady zephyr]

Great killed a miner for no good reason :)))

Thanks

[gentle linden]

There's always a good reason 🤣

[ripe fog]

Does it mean I've been banned if I can post in alliance chat? I know I lost my cool and used bad words when I got bullied by the same SMH guys over and over, and I'm sorry about that

[keen surge]

Can't I assume you meant? Chat banned probably. It'll only be temporary in that case, couple of days maybe.
If you're concerned you can try contacting customer support, nothing will happen about it here, but you'll probably be able to chat again by the time they even reply.

[ripe fog]

Thanks...I'll wait and see then.

[tidal tartan]

Happened to many players. You need to contact customer support.

[olive sage]

@tidal tartan , already have but I can't send them screenshots in game.

[tidal tartan]

Usually it's possible. There must be a small + on the bottom right or left side after sending the first input. If not, swipe in here to the left and check the pinned news. There are also other ways to contact customer support.

[olive sage]

@tidal tartan , thanks. Added the screenshots

[warm hound]

This particular node won't mine

Been like that for few days now I think

[daring dirge]

PC version (Windows 64 pro) cannot join armada as you can see it is greyed out. Can join if I use my Android device.

[strange estuary]

It was the Race to OPS 23 Event ... I was 22 and just raised to 23 ... No Reward ... Now Race to OPS 26 active with No Score registered.

[tidal tartan]

Put it in #877996460900237392

[tidal tartan]

There are always certain nodes which are broken. Scopely knows and maybe they get fixed some time...

[daring dirge]

Posted on pc-bug-reports

[edgy hawk]

Bug or intended? Officers on Away Mission don't signal as having a trait. (Khan can have Criminal & Mastermind)

[daring basalt]

The last update, that allows for targeting a mission first over ships, has now made selecting ships during raid defense or attack MUCH MUCH MUCH more difficult to the point of near impossible.

Please revert back to the previous method and instruct players to use the left or right arrows to select the mission

[solemn plover]

Battle exocomp not showing when activated but disappear from inventory. Invalid warp path when attempting to reach unexplored systems, multiple connection drops since patch.

[tidal tartan]

1. Exocomps: you'll have to contact customer support.
2. Warp paths: Do you use Pike with Scotty. Won't work due to a visual bug.

[warm hound]

seconded

[solemn plover]

No but did use cadet Scott with Picard. Trying to reach missions after ship upgrade. None worked, tried 3 different

Exocomp finally activated after forced logout

[tidal tartan]

Same for Picard.

[solemn plover]

Armada countdowns are showing ZZZ unless I move in the circle after joining

Rough patch? Lol

Ty, btw for checking in to it.

[pine verge]

its not..

[surreal moon]

Anyone else seeing this in screen time reporting on iOS since last update?

Even with time limit on it the most used keeps showing, not impacting battery life

[mental surge]

The current lag on server 37 we had Swarms reported in out Territory Defense. @toxic hornet ,, @zealous grove

[daring dirge]

Agreed. Also makes it possible to do the old hide on a node/planet again.

[fierce elm]

Promote button unavailable even though resources are available to promote

[shrewd birch]

That officer is on an away mission.

Shuttle icon above the word epic.

[fierce elm]

Odd, since you can add and level up traits while on away missions

[wispy spoke]

I posted same thing. We should probably submit a ticket in-game so they’re aware.

[naive thorn]

O.K. Which one do you think looks creepy.

[pale lily]

Look behind you 😱

[naive thorn]

👻 ... And it's not even Halloween yet.

A head of hair....
Without the head.

[native oyster]

I can’t see all available away missions. there are more, but I can’t scroll down to see them.
if I finish an active one from above, a new one appears from below

please add a scroll down function

[honest star]

Morning

Have proble whit my ship (dont move in Lost Sistem)!

[tidal tartan]

You'll have to contact customer support so that they can bring it back for you.

[honest star]

I restart game and noting!

[tidal tartan]

Then you'll have to contact customer support.

[honest star]

Yes! I did

can someone shoot down the ship!?

[tidal tartan]

If you contacted them, you'll have to wait until they reply. If it helps killing the ship ask someone from your server who is not in your in your alliance.

[ivory sky]

Wrong ship is being displayed 😅

[tidal tartan]

Just kill it and it won't be displayed any longer 🤪

[keen surge]

That's the bottom, there's nothing below. They instead changed the mechanic so that you get new away mission to immediately replace any that you complete.

[carmine obsidian]

Every time you launch a new event you guys screw up the game…FIXIT

[novel elm]

@pearl trench

[lean wyvern]

Seems to be the same for everyone on our server. Can't see the details of ticketed event either

[shy totem]

Same in 56 targ

[spark raptor]

me too server 133

[oak tapir]

What's this event

[lime karma]

Same here

[inner patio]

server 64 same

[worthy pawn]

Server 179 same

[tired briar]

Are mining speed Exocomps supposed to help with Latnium mining, because it doesn't seem to. I can't believe this wasn't noticed.

[dense crag]

Server US #848195393048936489 not receiving tickets, along with no details for the event

[gritty cloud]

Twice I have pressed Recall on my Franklin A and instead of warping back to base ..the app takes thousands of Lat to repair it and it is then instantly back at base

[spark raptor]

@tired briar the effect is minimal for latinum mining, because they add the 30% to the 16392% (my da'vor).

[tired briar]

OH, makes sense now. Thanks

[spark raptor]

Ticket-Events are here and 10 tickets! Thx 🙂

[neon crown]

Go Clear Localization in game settings > general

In case you still have issues, here what it looks like

[native oyster]

ahhhh thx 🙏

[ivory sky]

Oh is that how you fix lazy development…you just ignore all the bugs and shortcuts?

[tidal tartan]

I don't fix anything. I'm just a player and not a Scopely affiliate!

[native oyster]

Now they’re just trolling us 🤣

[oak tapir]

Never that

[azure orbit]

<@&509690795536941056> Same here. Received some absurd reply to my ticket saying the BPs for the first event is only being considered for levels 35+, but this is not true as the lvl 35+ in my Alliance have not received theirs as well. I'm at Targ 56.

[naive thorn]

I will certainly admit that the Away Team Store doesn't impress me much since it offers much the same bps as the faction stores do, except for the faction that currently hates you that is. And being more expensive in a way makes it even less useful.

If they want to impress us with it's usefulness, they need to include more than what we can already get normally.

[marsh shuttle]

Ok maybe this doesn't exactly qualify as a bug, I just want to know why it's been 6 days since Traits were added to the game before Scopely bothers to tell us what it is and how it works. You can see in the lower right corner today's date and at the top of the annoucement how long ago it was released (just under three hours before the screenshot was taken).

[white yew]

I got to wonder if this is a bug or not I tried to do it's a race to OPS 23 yesterday and completed it and it never gave me the points this also happened with one of my team members where he completed level 21 and it never gave him his 200 points nor did it credit him properly as a matter of fact it didn't even put the proper points down which I do have screenshots on mine it just totally deleted apps for 23 and when I went into it it showed up 26 like it totally disappeared and I never received any points.... Here is the screenshots from my teammate who completed level 21...

I do hope you guys can get with me or tell me what you required to fix the situation so far just myself and my teammate I found that the race two ops 23 hasn't worked for either one of us I which up to 23 and he who up to 21 neither one of us received our rewards

[icy venture]

Screenshot 2021-09-14 01.08.08.png If I am using an Exocomp giving +100% Ship XP (i.e. doubling the Ship XP earned), how can the number of Ship XP points awarded be an odd number?

Screenshot 2021-09-14 01.06.24.png +653 XP is an odd number.

[keen surge]

It only adds 100% of the base amount, you likely have other bonuses in effect from officers and/or research.

[dusky cobalt]

Not getting any daily rewards for exocomp. Used up TWO today.

[icy venture]

@keen surge If that is the case, then it ought to say that. Scopely are too imprecise in the information, which they give to players.

[tidal tartan]

Bonuses, buffs or whatever gained from researches, officers or similar are always calculated from the base value.

[keen surge]

Can't do anything about the information that Scopely provide, I can only provide what we know. This is an adventure game, exploring the mechanics of STFC!

[hearty latch]

Why do the Romulan and Federation mining Daily Goals show the raw material in the thumbnail and the Klingon one shows the faction xp?

[tidal tartan]

Probably because someone was to lazy to design it identically...

[safe gazelle]

I didnt recieve tickets to do event... Anyone else had this problem

Any ideas??

[tidal tartan]

It might take up to an hour after event reset for them to appear.

[safe gazelle]

I hope so 😭😭

[soft coral]

I am from Canada the price for my option 2 battle pass says 27.99 taxes included so why when I tap to buy does it say scoply wants 32.12 to buy the battle pass option 2 taxes in description says included but scoply wants to charge me double the taxes why I want answers

Why is this happening

[tidal tartan]

Where does it say that 27.99 includes the taxes? Doesn't look like. If you want answers you'll need to get in touch with customer support.

[soft coral]

Bottom left hand corner just above tap to buy

2 ND shot

[tidal tartan]

Yes, but this refers to the 32.19. In fact 32.19 - 4.20 = 27.99 which is the price you see in-game.

[soft coral]

But all the other b passes I have bought cost me 27.99

[tidal tartan]

Then reach out to customer support.

[soft coral]

I don't know how

[tidal tartan]

Swipe in this channel to the left and check the pinned news. There is explained how you can contact them.

[soft coral]

K thx

[high orchid]

Just asked to accept t&cs when reloading after game crashed and back in game am level 1

[tidal tartan]

You'll have to contact customer support.

[high orchid]

How? Level 1 no avatar or parameters are showing

[tidal tartan]

Swipe in this channel to the left and check the pinned news. There is explained how you can contact them.

[high orchid]

Says no pinned news in bug reporting

[tidal tartan]

Try again... Just noticed that myself but they are there.

[high orchid]

Have got to level 2 created alliance and able to contact help so have sent last known id and the newly created one, thanks for your help.

[safe gazelle]

Nope it hasnt appeared

[tidal tartan]

Try it with clearing localization data. Otherwise contact customer support.

[burnt garnet]

I used an exocomp consumable today and received nothing in daily rewards. I still have that as a goal to complete.

[arctic mantle]

Not getting bonus points for Beverly as Captain

[cyan crypt]

Points don’t add up

[tidal tartan]

The banner never shows bonus Points. Check in the event itself before killing a hostile and after.

[tidal tartan]

Report it to customer support. Maybe they compensate.

[dense osprey]

No mission listed in events store for me (ops31). Another player (ops 32) said he didn't get any mission keys as BP reward. Another (ops 39) has collected and started mission.
Game fully updated. Restarting changes nothing.

Update. A player's BP screenshot w mission keys.

Mine. No mission keys

Pushed the +. Nothing but axionic chips

[boreal mortar]

<@&509690795536941056> is there any way to get a ticket escalated? My ship is stuck and no one is answering

<@&509691205798592532> ?

[fair dirge]

My Federation Rep is suddenly in the negatives and my Klingon is in the positives when yesterday it was the opposite.

[boreal mortar]

I guess no one cares. Nice.

[cinder parrot]

My minor won’t move from this spot. It will only recall to my base and then reappear back here.

[desert prawn]

iPad Air2, iOS14.8, STFC updated…..
Systematic crash after changing ship
Display bugs on ships in the deck.
Meridian launch invisible, hidden by black screen…
I sent a ticket already’ but any idea? Does anyone else have the same issue?

[keen surge]

You'll need to contact customer support. Keep it simple, tell them you have a stuck ship and the below requested details.

[cinder parrot]

Thank you! I put in a request

[dusky cobalt]

I'm still not getting daily rewards for exocomps. Anyone else having this problem?

[safe gazelle]

Will do thank you

[native oyster]

no working anything.. try 3 diferent phones with android 7, 8, and 9 plus bluestack in my oc reinstalin cache clearing for walking use my hand.. 😩 😩 😩

to same bug before couple months. scopely must repair data in server. nothing other no help. but scopely support silentpy sleep . and I losted positions in events and lot other.. ✌️🙈

contact here or ?! no response here no response in game

[keen surge]

You shouldn't post your player ID here, and you won't get much help here really 😬
Go back to customer support, keep it simple and brief. Stuck ship, player ID, dock, and bridge crew. Usually they're not too bad with stuck ships, but at worst can be a few days.

[tidal tartan]

Usually they are quite fast with stuck ships but it can take up to five working days as per terms and services.

[tidal tartan]

Did you kill many feds one day and Klingons the other day?

[proven bridge]

Or turn in missions that reward rep to one and decrement rep from the other?

[fair dirge]

I guess its possible that I focus on one more than another

[tidal tartan]

Yes it is.

[fair dirge]

Federation is now Hostile

[tidal tartan]

Which information or help do you exactly trying to find in here? Also answering question might help...

[proven bridge]

I strongly suggest you keep two positive if youcre starting out. Dual faction is a bit easier to handle and you get loads of repairs and such.

[fair dirge]

I just didn't know it could switch so fast to hostile

[tidal tartan]

Depending how many negative reputation you are collecting. I suggest you watch out the points you score and check you reputation in-game regularly. Otherwise like the other dude says dual fraction is possible, single as well. You'll have to find your own way.

[tidal tartan]

Seems to be an issue indeed. I had the same problem. You'll need to contact customer support.

[dense osprey]

@tidal tartan i did ty, but don't expect much. They almost always tell me I'm wrong, misunderstood... thx again

[quaint grail]

Hello, i have a problem with receive free event ticket after reset , 14 sept, after i push to take the tickets , game blocked ,freeze , i restart and no event ticket aquired, i write to support ,but they tell me , i receive at 13 sept free event ticket and i used. I tell him is about 14 sept not 13 sept. No answer..

[tidal tartan]

Don't post your player ID in here as this is public place. You wouldn't post your credit card credentials in here as well. And you'll have to discuss that with customer support.

[quaint grail]

Sorry

[gritty cloud]

Pink blobs ..that’s new

[nova tusk]

@gritty cloud not really

[lost hare]

I got my first 10 bp for Stella for 100 credits then the tab to get more disappeared I now have over 900 credits for the rest but can’t get them any ideas as scopely seems to be not interested in helping me

[tidal tartan]

You might get more BPs on the weekly cosmic cleanup event.

[sullen yew]

I just did a disruptor upgrade on my t4 Enterprise and instead of taking less damage it is taking MORE when hitting hostiles, even against what is considered a NORMAL hostile. Did a change occur or what?! I discovered what was wrong...wrong officer on the bridge!

[unkempt depot]

I updated my game after maintenance. I don't have 5th mission in my bp event

[keen surge]

If you haven't already, contact customer support in game.
Keep it simple and polite. Tell them that you're at the right level and reputation to get the Stella blueprints in the faction store, but that they disappeared after purchasing the first 10. Explain that you have sufficient credits for the remaining blueprints and that you would like for them to manually exchange the credits for the remaining blueprints.
I can't promise anything, but they have done it for others in the past.

[lost hare]

They are asking for loads of information which I have given them now ignoring me

[solemn plover]

Still armada countdown errors, fyi

[orchid mural]

Refit question: I unlocked the refractive beam. Increases penetration by 20%.

Before and after equipped photos. Are the values supposed to display the change?
@keen surge

☝️ asking for a friend, copy paste

[brittle spire]

I think it triggers in combat

[half yacht]

Is that before and after unlock? The values will change the moment you unlock the projectile so you won't see any change when equipping it.

[orchid mural]

Good point. I'll forward this info to him thx

[nocturne gull]

So any buff from projectile is across all ships even if not equipped? So then does that mean they also stack? ie positron and refractive both work on all ships. I thought it had to be equipped. Photos are from before/after equip and not in station.

I will crunch numbers from battle logs but looking at before/after equip it didn’t look like any improvement

[half yacht]

They stack, and they are treated like research (you can get points in research events for unlocking them, and they count for the dailies.) You should compare battle logs before and after unlock to see the change, and you should be able to calculate what it added by looking at the weapon stats as well.

[naive thorn]

(Nearly) Empty borg probe space.

It would be nice for them to fix the issue in which the app becomes slower and slower as time progresses. But other bugs and problems seem to have precedence.

[native oyster]

Hi I’m end first part mission event rest & relaxation before show Event rest & relaxation and this event don’t counted first part

[uneven spear]

I'm a bit confused about the mega miner event. I read it's supposed to run 3 times 48h. The first 48h are over, but it just keeps running. Did I miss something?

[tidal tartan]

First 48h are done. Now the second 48h are running. It's running as described in your first screenshot. 🤷‍♂️

[uneven spear]

No it didn't stop. I mean only the timer resettled. I have all the points and no rewards

It keeps running. I'm exhausted. Can't do it 6 days

[tidal tartan]

Check your first screenshot and you will find a difference between the slb and sms.

[uneven spear]

I'm talking only about the SLB. It counted the time to 0, resettled the timer but did nothing else. Now it counts another 2 days.

[tidal tartan]

Me too. The SLB as you can see in your screenshot is running from 13 - 16 September. I guess you mixed the sms and slb up...

[uneven spear]

This is it now. And that's how it looked 2 days ago. Today it went to 0 and the timer resettled but the points kept counting

[tidal tartan]

If you feel it's wrong, reach out to customer support.

[dusky cobalt]

EXOCOMP DAILY REWARDS cannot be won if you have over a few thousand anxionic chips. FIX IT PLEASE

[tidal tartan]

You'll have to reach out to customer support.

[dusky cobalt]

@tidal tartan I'm reporting the bug. I don't care about getting reimbursed. Don't need them to waste time and just close the case.

I thought that's what this channel is for, reporting bugs

Anyone else notice Borg probes give about 50% less loot drops starting a few days ago? I don't know if it's a bug from some new research I did that's calculating my Vidar ship health incorrectly . A few others noticed it too, but some people say it's the same for them.

I've been maxing 290K the past year. A few days ago I started getting half only before dying. SAME CREWS for a year now.

[vital jungle]

it'd be quicker to report via an ingame ticket - it'll go directly to scopely albeit via their useless customer services department

[dusky cobalt]

@vital jungle Thanks. I'll report then.

[vital jungle]

unless a scopely dev is watching this exact channel now - 2 are online. no guarantee they're not afk though

[keen surge]

Even if they're not, you should report it to CS. Even when issues are identified and acknowledged by Devs or CM, often you need to contact CS for correction still (the Devs will do a global fix for instance, but player-by-player cases would be for CS to handle).

Bugs should be reported so that a proper fix can happen eventually and so that others understand what's going on, but also contact CS if you're actually hoping to get something done about it..

[thin birch]

Regarding the Exocomp, is anyone else not getting the 5 points for activating it in the daily tasks? And I don't think the Exocomp boost is working when it's been activated either 🤔

[desert thunder]

Something was changed with targeting. Its almost impossible to defend a base raid. It just targets the nearest base not the ship. Dont have enough time to click the side arrow.

[keen surge]

This was a deliberate change and included in the latest patch notes. Not a bug.

[vital jungle]

hardly an improvement if raiding though 🤔

[desert thunder]

Thats supid. Nothing was wrong with it before

Try get in a scuffle by a base and see how frustrating it is.

[vital jungle]

or targetting npcs that appear from an armada spawn location

[keen surge]

Not saying it's not stupid. Scopely should make it a toggle option under settings so that players can choose priority in selection imo.

[gentle linden]

Opla is 2* gas. Your daily is for 3*

[tawny sparrow]

Bug in R&R event. Finished the 2. Questline before the first questline and now the points for finishing that 2. Dont count for event. Scopely please correct this. I want my rewards.

[tidal tartan]

You'll have to get in touch with customer support.

[glossy niche]

The Vi'Dar is missing from the event store since the cosmic cleanup event

[tidal tartan]

Did you purchase BPs already? I have them in mine with a limit of 10.@glossy niche

[glossy niche]

There was a limit? Mine screen said "shipyard lvl25"

[tidal tartan]

There is a limit of 10 in the event store. Shipyard 25 is needed to be able to build the vidar.

In fact you can get 50 BPs.

[spiral venture]

It’s always 50% bps excluding the Meridian which is a full unlock

[tidal tartan]

Follow the conversation and you'll find out that my post is only part of a conversation. Cheers...

[glossy niche]

😫

[left marsh]

Hi, I froze with the ship in the Fastolf system. There is a ship Antares in slot A. HAS ON BOARD OVER 1m GAS and I would not like to lose it. I am waiting for the solution the next day and nothing is still happening. Nick in the game is AmbinCZNT. Thanks

[solar basin]

Loyalty chest counts days by weeks or months. Have played for 2 yrs. Never got a 30 day loyalty chest but Scopely has sure got more of my money, maybe start giving me some back. Fix this.

[tidal tartan]

You'll have to contact customer support.

[tidal tartan]

Mate, your posting this once a week without reacting on questions or advices. You have to collect all your daily points by completing your daily task and claim the reward chests. Otherwise it won't work! It is NOT a counter for days playing in a row or similar!

[left marsh]

i SENT ALL THIS INFO ON SUPPORT, BUTT STTIL NOTHING... 😦

[tidal tartan]

Please don't use capital letters. Customer support has five working days to react as per terms of service. Usually stuck ships are dealt with quicker.

[left marsh]

Sry for using Saps Lock

[spiral venture]

I did and you originally said 10. It’s never 10, unless the ship is 20 bps for full unlock. Ship bps in event store give 50% per time

[tidal tartan]

Obviously you didn't follow the conversation entirely.

[spiral venture]

I know 10 limit x 5 is 50 bps which is 50% of a whole unlock. Idk what your point is but what I said had very little to do with your conversation I was just stating the event store rewards 50% of bps at 1 time excluding the Meridian and faction ships

[random hornet]

Seems to be an error when in Exocomps Store, I just spent 1250 on getting nothing.

[spiral venture]

Have you checked if your inventory has them or you were given back 1250 sometimes when/if lagging either of these things can happen

[fierce elm]

Today's event

[queen cipher]

Event bug

300 traders in sol seriously?

I think that score and pic is for mining event

Mining not scoring etc

[onyx portal]

No scopely, i will not hit 3715 lvl 41 hostiles with D'vor 😂

yeah, the 1.56m is my lat rush score

[frank vault]

Another gaff not hitting that amount of hostiles

[queen cipher]

April early

Give april pack as compesantion for troll 😂

[barren gulch]

Are you serious? 1560 44 reds to achieve all milestones in todays battlepass event?! 😡

[lean wyvern]

@pearl trench

[prime path]

would need to kill between 300 to 500 ships xD

[prime sentinel]

Event Bug

[visual hemlock]

Did you guys add a zero by mistake?

[brittle spire]

What lvl are you

[visual hemlock]

25

[wraith heron]

I think the math on today's battlepass is broken.

[brittle spire]

It’s fixed for me now

[wraith heron]

I'll check mine

[brittle spire]

It was this before lmao

[visual hemlock]

Mine is fixed now.

That was fast scopley.

[sand delta]

Battlepass is using a damage milestone but a bodycount metric. Very bad

[brittle spire]

No it was using the mining event milestones instead of hostile hunt milestones

Because that’s how many points I need for my mining bp events

[wraith heron]

Mine is fixed now.

[fervent basin]

It won't let me refine 3* isogen

[left cave]

Hi. Is there any reasons why there is no 35 hostiles in the regular systems for the Rescue the Crew event. I'm Op42

Or is there no 35 hostiles if I'm Op42

Evans and Tauro-34 system

Even the 37 hostiles are taking forever to spawn

Interceptors

[prisma prawn]

It states deal damage - if I hit a 1.7 mil ship why am I only scoring 203k towards the event?

I think I should be getting 500k

496k to be precise or does shield “damage” not count ?

[tidal tartan]

In fact you cannot deal more damage than the hull can take. Even if the enemy has 1.7 mil strength.

[hoary violet]

only hull damage scores

[neat aspen]

I'm in trouble with the Away team, I've sent +10 and all failed, up to those with +100%

[sullen zephyr]

Assignments not scoring on the away teams event, completed a rare and uncommon, got a critical success but no points

Points were scored on 1500 trait xp spent

[tidal tartan]

You have to complete the new assignments coming together with the new research.

[digital sundial]

The battleships worth more points than the explorer or interceptor

[desert vault]

Just curious how many out there are being affected by a bug where you can't select certain systems. There doesn't seem to be any pattern, just random systems while still visible, act as if you're clicking on vacant space, right now, I can't interact with Unroth or Benes Beta (Unroth was unable to be selected from start up). In a discussion with the rest of my alliance members, many of them are getting this issue, often causing issues with doing events, one mentioned Cada-X & Dis have been unavailable since the start of the "Rescue the Crew" event.

[cinder parrot]

Just wondering how long does it usually take for them to clear a ticket?

[tidal tartan]

Did you ever try to delete the localization data or game cache? If this was or is unsuccessful, I'd suggest to contact customer support.

[tidal tartan]

I'd say that depends on the issue. In general they have five working days time to react.

[bleak flint]

<@&509691205798592532> away mission event doesn't update points when finishing away missions for a few hours now

[keen surge]

Are you doing the new rainbow styled away missions?+

[finite island]

same research is different in english/german version. Which one is the correct one ? 👀

[tidal tartan]

I bet the English version is correct. You should contact customer support for clarification.

[icy gazelle]

Yep, my German isnt very good but it looks like the vidar skin info was put there by mistake

[desert vault]

Deleting localization data, clearing the cache, uninstalling/reinstalling, rebooting the device, turning off the device for a couple of minutes, several of us have tried every trick in the book we know. All of this has been to no avail, some systems will still randomly become unselectable until the game is reset.

[visual lichen]

Hello -- I am a level 32 player on server 57. I paid for the September BP but do not see the TNG Arc 5 missions anywhere in my rewards feed. Other players who are level 32 in my alliance say they are unlocked at milestones 6 and 12. Please advise. Thanks!

[tidal tartan]

Contact customer support. They assign you the missions manually. I had the same issue but without buying the BP.

[visual lichen]

Thank you. What is the best way to contact customer support?

[tidal tartan]

The easiest is in-game. But swipe in here to left and check the pinned news. There are several ways listed.

[visual lichen]

Apologies for the basic question...never had to contact them before!

[tidal tartan]

No prob.

[digital sundial]

The only away missions that rewards points is the ones rewarding away team credits. Should really read the info as it does say complete new assignments

[wispy spoke]

This is for ops 29. Took way longer than usual so something is definitely wrong here. I heard others got adjusted but mine never changed.

[gentle linden]

That is the adjusted amount. It was tens to hundreds of thousands before it updated.

For example

[keen surge]

doesn't seem that bad?

[digital sundial]

For the points earned per kill that's how the points should be

[brittle spire]

Aye that’s my pic 🙂

[frosty plaza]

it seems that the action of using the exocomps is not taken into account (factory lvl29)

[elfin storm]

Still cannot get the plasma burst to my ships

[grave yarrow]

Picard's officer ability works against Players as well as it does against Armadas and Hostiles.
The Description says, its only supposed to work against armadas and Hostiles

[upper light]

The game locks up when pulling the 24 hour chest almost daily and has to be reset to run.

Just stops working and freezes when you pull it.

[quiet zephyr]

I didn't get the mission keys in my battle pass

Nothing in step 6 or 12

[native oyster]

Ok so last event due to bug could not claim my ticket for event, now no ticket appearwd as well. What a disadvatange

[rose rivet]

No tickets also, o yes you can buy them.

[tidal tartan]

You'll have to contact customer support. I had a similar issue.

[civic patrol]

We don’t have tickets for today’s event

[pastel mountain]

i keep seeing ppl mention buying them but i never have that option in my store 😦 (not that i would but still would be nice to see it)

[turbid ravine]

the tickets were in the battle pass

[queen cipher]

Where tickets for today

[little cloak]

Fix this.

BTW, WHY alternate nodes in this one system? EVERYWHERE else you can just reset your node and mine the resource you came for. Why make it such a pain here?

[nova tusk]

@little cloak unless your in a klingon system, mutiple g3 nodes of different g3 types in systems like Willenia. If you reset a crystal node in Willenia, chance it will change to ore node (not sure if it's a permanent flip when resetting). If you're in a klingon system, reboot your game, looks like you see an ore node but it's actually crystal. Reboot can fix visual glitches (works for me that way most of the time)

[little cloak]

I did. The only system I have experienced the resource flip was in the one system you mentioned. Rebooting the game does fix the visual, but I grow tired of how often I have to reset the game due to either incompetent management not allotting enough time for techs to clear out bugs or under skilled programmers being hired instead of paying for those who could create a more stable product. I guess I am just venting.

[marsh kayak]

Nope

Scopely, gief tickets for the officers exchange program event!

[warm bay]

where are the tickets for the events? htf you expect us to do the ticket events without tickets?

[marsh kayak]

I guess they expect us to buy it 😅

[warm bay]

not gonna happen. why should i give someone $ so they don't have to do their jobs?

[marsh kayak]

You miss the point. It's their job to make us buy stuff, otherwise the would have run out of money ages ago. 😅

[warm bay]

no i didn't miss the point. the point is if they don't do their jobs, they won't get any more $ as peeps will stop spending period

[nova tusk]

It's due to server load

[wispy flume]

Are we supposed to have had event tickets today?

[warm bay]

yes we are, but as usual devs seemed to have forgotten we need tickets to be able to do the ticket events

[bleak furnace]

No we are not

Well Scopely messed up with providing ticket only on the right time to confuse people so you spent two tickets in an other event and don’t have it afterwards.

[warm bay]

so as usual devs screwed up again and we are left to lose out on events again

[bleak furnace]

Right

[floral mason]

if you select Manage on a ship that is docked, then use the side arrows to switch to another ship that is deployed, it will give you the options to Swap Ship, Assign Officers, and Upgrade, which will not work (because it is deployed)

[unborn tiger]

Happens all the time. No labels.

[wispy spoke]

Sorry if someone else already pointed this out, but there are a few ships missing that were in previous Cosmic Cleanup events. 🤦‍♂️ the lack of QA is abysmal

[thorny axle]

Game is stuck at loading 70% what do I do?

[nova tusk]

@thorny axle check your connection

[nova tusk]

Server load unfortunately

[frail nova]

I lost my rainbow projectiles 6 days a go and I put in a ticket to get them back, but this Jacob didn't check that I had them and didn't even investigate it properly. I when I first started buying the projectiles with momentos I received a error message, and I relogged and it showed me I had 35, Ionly needed 40 more rainbow projectiles, so I brought a pack that had 120k momento's and then spent them on the rainbow projectiles. Which then I went to activate the projectiles in my base and it showed that I only had 70. I waited 4 days for a response and then when the response came the ticket was closed stating that I received my 40 projectiles. This person who investigated didn't check about the error message, didn't check how many I had in my base and only looked at what the projectiles I purchased after the momento pack I brought. Now it has been 7 days after the first time I spoke about this and it's been a day and a half since I put in another ticket about this. I am not the only one who has missing projectiles so can someone please finally respond to my ticket and fix this issue...

So please can someone actually do something...not just close a ticket after not even investigating this issue properly

I honestly don't think I should have to screenshot every upgrade or base or resources I receive or when they change to get a proper answer and this fixed

[frail nova]

I suppose you don't want to see all the other bugs that have been happening

All since the patch...

Pretty weird and were supposed to be fixed

[naive thorn]

Pardon me. There is a Officer Exchange event that started this morning as a ticketed event.

1. Were tickets provided for this event within the past 2 days?
2. Were tickets provided for this event at the beginning of the arc instead?
   Since I have seen no tickets within the past 2 days.

[verbal bolt]

Anybody else having issues logging on? I can't start the game since last night. Loads to 20% then error screen.
I've done the usual (checked both WiFi and 4g, restarted my phone etc) to no avail. Should I delete the app and redownload?

I'm on EU136 playing on Android if that helps

[dusky cobalt]

Scopely support is COMPLETELY USELESS. I created a ticket to report this bug where Borg Probes started going MASSIVE damage intermittently the past week, basically resulting from me getting 290K+ full loads of loot THE PAST ENTIRE YEAR to suddenly only getting about half, because of these random huge critical damages that result in the damage of like 10 battles. They simply dismissed it and responded with a stupid canned response and completely ignored the fact this shit started just last week.

The good news is the developers knew they F'd up so they fixed it because today I no longer see these massive damages. Even yesterday and all last week, it was doing it every half dozen battles or so, resulting in my Vidar being destroyed before I could get half my loot, resulting in me burning up tokens fast.

[dreamy frost]

Yep there are about 133475748292 known bugs scopley refuses to address. Probes is one. I have the same issue I could always fill cargo and now I never can. They asked me whether or not I was satisfied with he game and what I didn’t like 🤣 why? They won’t do anything. I told them they screwed up our server with the merger - more childish drama than ever before. Dissatisfied with game glitches never addressed. And having to spend money to do events. They don’t care. They’ll take suggestions they can charge more money on and use them and ignore the rest. here’s another one.. exo don’t work. Period. Or else only work in pvp situations.

[dreamy frost]

Nope. Pay to play only.

[rigid thistle]

Ships in warp sometimes display being out of warp while still not in the system, also recalling ships sometimes gives an error or does nothing.

Mining rate on the North Star is not displayed correctly, which leads the ship being on a 0-node while the timer is still running and showing the ship as mining. Even though no new material is gathered

[dreamy frost]

Those are all problems from the BEGINnING over 2 years ago now. Don’t hold your breath

[keen surge]

On the assumption that you're using the Vi'Dar, the difference in damage would be too small for you to even notice. Even with a level 1 Vi'Dar the size of the damage bonus from the ship ability is so large that if it was your only damage bonus and you added another 80% the difference in real damage would be about 0.33%. the variance in kills you're seeing there is just RNG.

[keen surge]

You're comparing the second hit in round 1 with the hit in round 2? These are different weapons firing. The first weapon firing on each round is the energy weapon, the second weapon firing on round 1 is the kinetic weapon. The kinetic weapon hits about 4.8x harder than the energy weapon
You've been hit for about 5.2x, but how much of that is damage range (lower end of energy damage and higher end of kinetic damage) and how much is from what officers you're using (if you're running 5CT for example there would be a greater reduction to energy than kinetic). Offhand though it doesn't look unexpected.

[frail nova]

6 days....and still no response just like what happened to me with the sarcophagus ship...

[nova tusk]

Station got attacked right around i went to sleep (woke up to shield thankfully) but reading battle report just now and I see JLP officer ability activating.

Note: "Hostiles and Armadas"

[odd flicker]

What is the ship is this?)))))

[potent bear]

Server 9/25 resource refinery not@putting items into inventory, 3rd day in a row

[random sun]

Anomaly event not scoring in server 156 @admin 👍

@pearl trench

Never mind was a human error on my part all is well sorry 👍🍷🍷😅

[viral terrace]

Uh anyone else unable to use their disco suddenly?

[warped palm]

I just tried to jump my Disco for the event points, same as last time the event was on, but its not scoring points today 😐
I didnt get an error message like that though.

[spiral venture]

Did you instant warp or summon? This rotation of the event only works with summoning, next weeks will be instant warp and summoning

[warm bay]

as usually, scopely support totally non responsive. over 24 hrs and no reply

[gentle linden]

Not a bug. The tickets were given out on step 2 of the battle pass

[dusky cobalt]

@keen surge I've been maxing out my Vidar cargo for an entire year. Let that absorb. Done? Over a week ago, I started getting half hull full only. Let that absorb. Clearly something changed. That's like you driving your car and noticing you're running out of gas halfway to work out of the blues. I had OLD SCREENSHOTS I compared with. Clearly only the new screenshots showed the 10x damage. Finally, yesterday, I'm back to getting full hull. Either Scopely developers secretly fixed the issue, or there's some combination of research a player has that causes the bug to appear. Not rocket science.

@dreamy frost agreed, all about greed with this company. If there's a bug players are using to avoid paying, they'll fix it in a few hours. But bugs there force players to pay more money, they'll leave untouched. Some of those buffs work some of the time only. Hard to know which ones work and don't work under any circumstance.

[tidal tartan]

As per their terms and services it might take up to five working days for them to answer.

[rose rivet]

Anyone stop receiving relocation tokens, in dailies?

[keen surge]

Without knowing what crew you're using, because you've provided basically no information, the damage numbers that you're showing work out exactly within expected damage numbers for level 32 probes. Let that absorb. Done? There is nothing inherently wrong in the numbers that you're showing here. Let that absorb.
There is literally nothing out of the ordinary in the screenshots that you've posted, whatever issue it is that you were having it's extremely likely that it isn't what you think it was, not that you've provided enough information to determine what it was either way, that's not rocket science..

And the buffs that RedAngel are talking about are entirely expected to have zero effect on Vi'Dar performance, not a case of only working sometimes.

Next time it happens with your cargo, because it probably will eventually, post up more information and we can probably figure out why it's happening without resorting to conspiracy theories..

[rich pasture]

No option to aquire the last bp for my first stela.

[dusky cobalt]

@keen surge bro, learn how to read. Scopely fixed it today.

[wispy spoke]

You’re troublemaker, so it’s not your rep. If you haven’t built a Stella yet, then you can submit a ticket to get the last 10 bps.

[violet pivot]

Android testing client crashing on qualcomm :(

[warped palm]

I did instant warp using discovery as the event says Travel with Discovery.
The ability to summon other ships is not available until ops 30, and I'm only ops 28, so why would it be giving me a task that I cannot do?
Typical Scopely 😩

[spiral venture]

I had same issues back then it is what it is just shoot hostiles

[frail nova]

Check this bug out ...I now know where my resources and rainbow projectile shards when they got sucked out of my base.....

[inner echo]

so .now my bug by iPhone 📱

i like it in white 😘

please station skin in black and white 😁😁😁

[astral nexus]

New bug on Android with the latest app update, can no longer click on the Rewards box on the Battle Reports screen after defeating a hostile or armada to see the rewards. Can still claim boxes as normal from the Items > Loot Chests screen, but can't see the amount of rewards like broken ship parts or armada credits

[vernal parcel]

Anyone else complete the missions but not score?

[dense gust]

iOS as well. Latest OS and app update.

[gentle linden]

The new extended zoom setting doesn't save on apple devices. Members of my alliance are having to turn it on every time they start the app

[fiery lotus]

Confirmed.

[dense gust]

iPad Pro here. I just swiped the app away and relaunched, and the zoom setting stayed enabled and was working. I did clear localization hoping that 'might' fix the rewards dialog bug (it didn't), so maybe that is needed for this setting to stick?

[gentle linden]

I'll pass that on to see if it works 👍

[spiral venture]

So let’s get this straight. There was a new update for a small feature and they break at least 3 things in return?

• Rewards tab in battle report not working for ANY report not just armada and hostiles.
• Scrapyard doesn’t display the rewards for scrapping
  -Extended Zoom the feature they added most recently resets itself after exiting the app 🤦‍♂️

[dense gust]

A problem with the extended zoom is that going to the edges is impossible. I was trying to inspect an armada in the lower right of Iapedes, and Zooming in with the setting on made it so I couldn't see the armada participants. Zooming out, and the new priority tapping feature makes it so I can't tap on any ship there, it just selects/deselects the armada flag.

[round veldt]

I can't tap to see the rewards from armadas and hostiles after the latest update.

[warm bay]

anyone see the 3 chests of ticket they said we got? i didn't

[slim ruin]

The last PC patch wasnt a patch obviously its a downgrade of the game please fix it like now thx.

[covert pulsar]

SCOPELY.... 1 step forward, 2 steps back on extended zoom setting. Now with it selected, you can't view the edge of the system when zoomed in.

[limpid granite]

Great job Scopely claimed the gift token for parisses event and no token granted. Filed a support ticket, let’s see if they actually get back to me before the event ends.

[slim ruin]

is it just me or each month this game is getting more bugs and issues which they are not seriously dealing with?

[agile ermine]

Same problem, nothing in the Parisses token chest

[lime rivet]

The app freezes,
I didn't receive the ticket.

[upper furnace]

Same problem with Parrises token. Spinning wheel of death when opening the chest. It goes away, the chest goes away, no token in inventory.

When using the contact us in Help/FAQ, I get the ‘No internet’ message. Which is not true, because I’m playing the game.

[cerulean aurora]

Anyone having issues clicking on the rewards box in the battle reports?

[velvet vigil]

Missing Parrises Squares token. Ticket filed.

[unkempt wagon]

"bug" for the quality of life update Extended Zoom :
you cannot reach the lower system-edge...it is blocked by your ship-docks
(screenshot only:)

[dense gust]

Stuff like this is just embarrassing.

[solar moon]

Issue with event Parrises squares token as detailed above
Clicked on chest, game froze/crashed, opened game again no chest or token
Event unable to access

Please fix/compensate

[torn sorrel]

SPOCK don't have Genius trait
But it is showing Blue dot in place of empty circle.
Only Scientist is active, but there is no blue bot in its place.

[native oyster]

I Have the same Problem

[verbal fox]

@toxic hornet Should rewards from Recruit 3 of 10 event count for TNG Officers?

[left acorn]

Same here

[tired breach]

What. Is. This!?

https://tenor.com/view/huh-rabbit-cute-gif-15676652

[woeful ocean]

Copyright protection?

Note* not at all associated with Scoply, just a thought

[tired breach]

https://tenor.com/view/okay-chris-elliot-roland-roland-schitt-schitts-creek-gif-20788240

[daring terrace]

since todays update i can't click the "rewards" in the battlereports (on PC, haven't tested Bluestacks and mobile)

also can't click here

@toxic hornet @warm gazelle @mild pagoda

Battlereport rewards also not working on mobile, Battlepass rewards working on mobile

[woeful ocean]

Im not sure of its a bug but my alliance mate said he updated the game and still has no "extended zoom" option on mobile

[blissful drift]

Can’t see loot in battle report after new update

[warm gazelle]

Team is aware of the issues with previewing rewards, working on a fix.

[warm gazelle]

It is only available on mobile devices with the HD graphics quality setting due to display/lag/crashing on less powerful devices. As they're on an MD device they won't be able to enable extended zoom.

[fossil dust]

@warm gazelle its affecting PC and Mobile

[woeful ocean]

Thanks for the quick response

[fossil dust]

I just went from my PC to my phone to make sure it wasnt just the PC client acting up

[warm gazelle]

We're aware that the reward preview is an issue on all platforms. Fix will be for everyone.

[prime whale]

SITWAP, but any common problems claiming the Parrises Square and Ticketed event tokens today? I claimed both and now they are gone from the gifts store, but no joy. TT submitted with SSs. (Also restarted, cleared cache, force stopped the App (Android) and switched to PC...no joy)

[loud mural]

this has been reported on several different channels by many, and ive also submitted a ticket about it as well. There has been no reply to myself or anyone at all over this issue. Nobody with any authority has even acknowledged the problem or any of the comments about it.

[native oyster]

Yup... claimed token and .. what do you know: unavailable

Logged a case for support.. still nada.

Restarted app, cleared cache.. and nope..

The event started since 3.5h ago and a lot of us weren't able to start it.
So.. what can I say the level o satisfaction goes straight into the wall.

[tacit locust]

My wife's account hasn't gotten the tickets for today's event.

[sage swan]

Opened a ticket with support on this also...

[gilded kettle]

Hello I just tried to log into the pc version and had my account lost. How do I get access to my account again?

[tired breach]

😑

[soft merlin]

I am not receiving rewards for the 2 R&R missions

[unborn moat]

Well broke the ability to click on rewards in the battle reports with the most recent update

[strong merlin]

It came up as an error when I got me parrises square token. Now I cannot participate in the parrises square event.

[crisp thunder]

Since the last update i cant click to see my loot on mobile and pc too and battlepass, cant click too to see the more rewards

[junior breach]

I know it's Miner Monday and all, but sometimes I visit Tier 3 resource nodes and their stuck at 0 without resetting? Help?

[vital jungle]

tried clearing the localisation data?

[vital jungle]

known issue apparently scroll up about 4-5hrs

[vital jungle]

you'll need to contact support. #557163704383438850

[loud mural]

If someone hits a miner at 0 it will stay at 0 until someone else comes along and resets the node themselves.

[loud mural]

@moderators Has there been any acknowledgement from scopely about issues surrounding missing Parisses squares event tickets for some players?

[potent bear]

Consumables broken again too…

S9/25

[native oyster]

"The great expectations"

[native oyster]

Yup. And yooou're nooot the only oooone

[frail nova]

It seems scopley cares more about money than fixing the issues...this game is supposed to be a stress relief for people but because not the bugs and missing items it's become more of an issue for peoples mental health during these covid times...scopley just doesn't care about it's players at all...

Even if you have evidence that there has been an error they won't fix it

[stuck lily]

Your "mute" API's are broken.

You need to detect the saved state of the game's mute functions. The game will play 4-5 seconds of intro audio during initial startup before it detects it should be muted.

Once in game, switching focus from home screens back into the game will yank audio from any other player (e.g. CarPlay or Bluetooth) to an otherwise "muted" game.

This happens on the iOS version (latest) on iPhone 12 Max, and on the new PC port.

Steps to reproduce:
Bug 1:

1. Open the game on iPhone or PC
2. Change settings to Mute all audio
3. close the game and reopen: hear audio during intro

Bug 2: continue from step 3
4) Plug phone into Apple Carplay
5) Return to home screen of iPhone
6) Use car radio to play FM/AM radio (or other non-phone music)
7) Return to STFC via task manager
8) Hear audio context /messaging switch from Car Radio to a muted STFC

Bug 3: Continue from Step 3
4) Return to home screen of iPhone
5) Play some bluetooth music to an external speaker
6) Return to STFC from task manager
7) Hear music/BT audio context ripped from music back to muted STFC

[novel dome]

A couple of funny display bugs in the last few days:

The war Antares and the Saladin Grande (Opus Saladinum?)

[loud mural]

STILL no way to enter Parisses square event, no response from ticket and no response on discord either. 9 hours after i first reported this happening

What is missing here? entry tickets for the event

[grave shard]

Extended zoom bug on Android (haven't tested on PC). When turned on, you cannot zoom into the outer edges of a system.

[loud mural]

found a workaround sorta, you can send a ship to bottom of system then locate the ship, it will center it on the ship. At least until you try to move the camera again then it snaps back

[grave shard]

Yeah, I'll just leave it off for now lol

[loud mural]

wait, switch that, ive tested it on PC, dont know if it works on android or not, read it backwards. may work though

[orchid pumice]

Parrises Entry Token issue still not fixed. any info on this?

[eternal plume]

Is anyone else having troubles creating a scoply id?

The verification link won't load any page, url just says blank:blank

[native oyster]

My latest creation.
Thor's Hammer.
At completion, 50 mil. combat power.

[slim ruin]

sorry but it looks like a dildo

[tranquil patrol]

@native oyster
Sorry, I think you took the wrong lane and switched to another universe.
Have fun fighting the Imperials now 😄

[crisp thunder]

I have a problem with the ticket event, i was claiming the ticked but dont get any ticket

[lime dock]

Got a lucky pull on mudd.. 100shards 101. Anyways he was on an away mission and did not receive any of the shards. Dumb bug.

[short summit]

Please fix the bug that stops my ship attacking Epic and Rare Armada’s when the countdown clock gets to Zero

Has been a problem for me for the last 22 days. Reported to Scopely Support and still not fixed 😡😡😡

[native oyster]

Nope... in the classic $copley style.
$copley: come see the new events, new features
Players: we have a problem, events don't work
$copley: whistles
Also $copley: aaand if you want you can buy some shit for 100 bucks🤡

[native oyster]

Yeah... many of us do.
We reported yet Support is oversaturated with demands & incapable to deal with.
Smells like low cost & understaffed Support .

[crisp thunder]

Yeah😂😂

[lime rivet]

アプリがフリーズして、チケットがもらえませんでした。The app freezes and I didn't get a ticket.

[agile ermine]

Well, that E token bug is annoying. Not only 8400 valors lost but also the A token for a next event, more loss.

[charred crater]

Is there a way to increase the level of an unlocked trait?
E.g. my Uhura has the Resourceful trait unlocked and it stands at 1/3, so there are 2 more levels to activate. The screen shows a cost of 2700 trait xp. But the only available button is "Unlock Trait", which would unlock the Analytical trait, but of course that is greyed out, since the Resourceful trait isn't maxed yet.
So... HOW DO I LEVEL UP A TRAIT?

[sullen zephyr]

Unable to view battle rewards, button seems dead

In inbox

[boreal mortar]

I just noticed that too myself.

[sullen zephyr]

@boreal mortar restart didn't help either

[boreal mortar]

Cleared localization too...nothing

[outer orbit]

Can’t select this either, I’m on iOS

[gentle linden]

It's known, and a fix is being worked on

[velvet orbit]

I was setting up an away mission I selected 2 officers out of three and then went to upgrade a 3rd to start his trait. When I went back to the away mission screen it had started the mission with only the 2 other officers.

[devout vector]

When extended zoom is turned on, when zoomed in you can’t navigate across to view the edge of the system.
Turning extended zoom off fixes the issue.
Screenshot is as close to the edge of system I can get.
iOS 15

[tidal tartan]

Why don't You click on it and find out?

[charred crater]

@tidal tartan I tried clicking everywhere in that screen... nothing will increase the trait level

[tidal tartan]

You clicked on the button you mentioned and nothing happened?

[pearl tusk]

You have to have trait xp to unlock, and then more to upgrade. Finish the first trait, then you can unlock the next 1.

Click on the +

[crisp sparrow]

I am not able to open my armada chest in the inbox. Tried restarting..anyone else??

[charred crater]

No + to click on

[keen surge]

Try again when she's not on an away mission.

[tidal tartan]

Like this

[native oyster]

Any news for that Parrises token?😏
Also, do you think the dev team mass-resigned?😏
That would be so cool.😅
Stick it to the manager I'd say!
Because if there's something certain is the bad management @ $copley

[stuck lily]

I cleared localization; it acts like its going, but its not. Any ideas?

[dusk edge]

I have the same problem... wonder if it has to do with the most recent update to the game.

[vernal parcel]

Scopely, y'all are ridiculous.

[spice crown]

I can’t view armada rewards anymore.

[dusk edge]

A few of us are waiting on the answer to that.

[scenic pine]

Hey - after the recent update, when you click on the Rewards in the Battle Results, the window that shows the Loot/rewards gained does not open anymore. So you cannot see how much you've won or get to the chest from this window anymore. Several people on Server EU-157 have experienced this

[scenic pine]

I see this is a known problem. Bloody annoying bug.

[floral bluff]

Can someone explain me, why bones isnt working for the given trait?

[mighty ether]

Yeah, he way lying when he says, "dang it jim im a doctor not a ..."

[worn cargo]

I think it's a visual bug. I've noticed it only happens to officers currently on an away mission

[covert dust]

<@&509691205798592532> Is there any time frame for the parrises tokens, in game support isn't responding at all, some of us cant start the event, what is the event going to do end before those of us that didn't get tokens get them lol, @native oyster <@&509691611903426561>

[olive sage]

Just spent 11,600 event tokens to buy 800 Ultra Recruit tokens. Game took my tokens but didn't cough up the recruits. Already submitted a ticket but am expecting a cookie cutter response.

[granite drift]

Anyone else experiencing no notifications? Armadas? Mining node depletion? Anything? I have none since yesterday. Have a ticket in about a failed 3 day bubble. No response on that either. And no help on the 4 tickets before that either. Where are the customer support people’s?

[molten raptor]

That’s a big nerf bat 🙈

[ashen portal]

You broke the Rewards button in the battle log

You also broke targeting. I've never had an issue selecting ships to fight around bases until this latest update.

Please stop changing aspects of the entire game.

[granite drift]

The targets around bases was last update. To help with raiding.

[smoky glade]

Just wrote supper and got a response like 20 minutes later. Fastest ever response. 😂

[ashen portal]

They initially fixed raiding bases with the arrows long ago. That was enough.

[native oyster]

Same behaviour on Android 10 (Pixel 5)

[mighty ether]

<@&509691205798592532> any update on when they can address the missing parrises entry token?

[iron bane]

there's a new bug, some players cannot check how much they looted or lost cause rewards window in battle log doesn't open

[elfin storm]

Been a while and still can't transfer to my ships help

[inner kayak]

Not getting points for the away teams event.. completed an epic and a common. Zip for points on server 43

[inner kayak]

I can't click those either... server 43

[fathom cliff]

Several people in my alliance, including myself, have voiced this same issue. Another seamless update from Scopley🤦‍♂️

[grave imp]

In the shop is only the Meridian refit package for 100 €. The original package for 20 € is missing.

[worldly lintel]

Your latest .1 client update in iOS broke the ability to collect chests in battle reports

Where I collect scout chests

[worldly lintel]

These are the new fancy technicolor away missions?

Only asking bc only those score. Not the ones that existed before the new away mission types dropped

[wispy spoke]

Yes, only the rainbow assignments score points in boot camp event.

[fringe violet]

Same issue on Android opening battle report chest. Broken within the last hour.

[fiery fern]

Got 8 points total on away boot camp event slb and no points on sms... The lowest scoring is 10 points... WTF?

[frank sequoia]

<@&509691205798592532> so there's no limit on skin shards and I know I pushed the button enough to buy enough to unlock the skin but it now won't let me buy the last one and I've got enough credits.

[brave galleon]

Bought refractive beam took points but still hasn't give me either tickets been open almost 24h ffs

[cosmic totem]

I didn’t receive credit for completing the race to Ops 26 event this weekend. Service ticket was submitted and still no response

[upper light]

So, along with not opening loot boxes, the armada rewards look like they may not be adding to you account with a win either.

[warm hound]

first response is botnet

[brave galleon]

I just want the crap I paid for scopely

[brittle light]

I am no longer able to click into the rewards box to see loot quantities. New since the update from couple of days ago.

[tidal tartan]

You have to complete the new rainbow missions.

[warm hound]

make that stupid hostile go away. stuck FOREVER

[grim kindle]

not seeing the multiphasic store items even though i have bought stuff from pc store

[tidal tartan]

Put it in #877996460900237392

[vocal cedar]

I have collect 75 Enterprise refit shards from the event store, now I can not claim the remaining 5 because the shards not offered anymore for the last 48 hours. What wrong?

Current SS

[void solstice]

Extended function in-game makes it impossible to zoom in on the edge of systems

Battle log rewards won't open so can't see how much stuff you got from enemy's/others/ armadas

[floral bluff]

Zooming in system mode not allows anymore to get near to system border (buggy extended view...)

Loot in battle log not opening to see content

[grave imp]

You cant open the chests afterwards in items?

[thin birch]

This is new, I'm having to reboot the game after collecting my 10min rewards chest.. Blank screen

[woven ginkgo]

There is again a translation bug in the faction hunt event when having German as language in the client. There are two Hunt the Federation Events and no Hunt the Klingons...

There Can Only be One ist also translated incorrectly. Instead of "Es kann nur einen geben" is the main Event translated as "Da kann nur eine geben" the player Event is translated as "Da kann nur eine geben" and the alliance event is translated as "Es kann nur eine geben (Allianz)"
All three are not 100% right if you want to use the saying...

[keen surge]

You didn't get a critical success. Those particular away missions award 3 regular items, you just can't see the ship XP unless you hit the + on the rewards box.

[fiery lotus]

I think there may be an issue with scoring in territory takeovers.

The takeover nodes indicate +3 points when attempting to retain a territory (see image).

I take this to mean 4 points per ship on a takeover node per minute

I have 2 ships on 2 takeover nodes but am only scoring 4 points per minute not 8 as expected.

There is no indication of any further criteria such as ship type to qualify this +3 points

[void burrow]

Cannot see loot rewards

[vestal shore]

@brittle light same with me

[zenith mural]

Great job Scopely. Now the app closes instead of rewarding accomplishments.
Are we supposed to assume the rewards are going into our inventory?

[gray gyro]

@void burrow Same with me. I can't click on the loot or cargo lost

[whole swan]

Nobody can but scopley seem to be ignoring this

[rough fiber]

<@&509690795536941056> I have several members of my alliance reporting a problem looking at the loot boxes in the battle logs. This is across all platforms. When you click or tap on the rewards, it makes a sound, but nothing else happens.

[primal plank]

Same rep at about 520k but different faction rep event, it’s been like this 2 days in a row

[neat aspen]

I tried to speed up the repair of my ship with latinium 3 times, cash the balance but does not finalize the repair, who can help me?

[inner kayak]

Hahaha, you want me to grind for 2 days for this garbage payout? And add the doomsday worms on top of that. Hahahaha, thanks for giving me a few days off you greedy corporate suckers..

[shrewd hedge]

The multiplier for using the captain in the Parrises Event doesn't seem to be working?

[upper light]

Went to reset a mine and instead the ship wont go onto the mine and warps itself out instead, while the game has to be reset to get back in to save it several minutes away from the mine.

[brittle spire]

Tf u playing on lmao why is everything so small

[upper light]

It's on the PC version. I have to take windows screenshots but it's great to actually see the screen and not 1000 different things all clogging the interface

I think the PC version is nice, but it's not quite primetime yet. You cant even submit a trouble ticket with it any longer.

[brittle spire]

How big is ur monitor?

this is how big my stuff is, i am on a laptop tho so maybe thats why everything is so much bigger on mine

[tidal tartan]

This might be correct as it depends on your exact reputation points. How many do you have exactly?

[rigid zealot]

I cannot view my cargo hold in the battle log. Some other players are also experiencing this, but some are not. I cleared the localization and looked for an update (did not see one).

[primal plank]

@tidal tartan 515k for Fed 530 for klgn

My fed is lower than my klgn

[upper light]

I have a 4K TCL TV that I use. The price was great on those and I love it.

[primal plank]

So it doesn’t make sense my fed has a higher event level

[tidal tartan]

Did it change up or below 500k during the day? This is one of the turning points where the scoring then is different. Would suggest to keep them above for one day and after event reset they should be same.

[primal plank]

It changed 2 days ago lol

Above 500k 2 days ago

Same issue yesterday

I thought it would fix itself today

But It did not

[tidal tartan]

Did it really stay there during the whole day? You didn't kill any fed ships or collected any negative reputation? It makes a difference.

[primal plank]

Yes

Whole day lol

[tidal tartan]

Then reach out to customer support.

[primal plank]

Like I said the klgn is higher than my fed

If anything it would be klgn that has the higher level event

[tidal tartan]

As I said 500k is a level point. Both should be identically.

[primal plank]

My klgn has been about 500k for 3 days already

[brittle spire]

bruh you fr playing on a god damn tv lmao

[primal plank]

Fed only 2 days

But the daily rep event for fed is higher

Both fed and klgn are over 500k for 2 days

Did not drop below 500k

[tidal tartan]

Then reach out to customer support. Both should have the same event regarding the points to score.

[stuck pivot]

Second day in a row the game has crashed when opening the PC Exclusive Bundle.

[plain latch]

Cargo Lost won't show pop up with detailed info (since last update)

[winged girder]

Not getting bonus points for using Picard as captain in the team Picard Paris square event

[tidal tartan]

Did you check that in the event itself? The banner you see when killing hostiles displays never the correct points when it comes to extra points.

[lilac crypt]

I’ve finished the rest and relaxation missions but did not get credit for the event

[viral dew]

I’m getting only single points in the away teams event. 5 per uc assignment instead of 5000. Subsequently levelled up a trait and suddenly my points multiplied by 1000…lag or bug…not sure

[burnt garnet]

Cannot select the tab that lets me view material obtained.

Battle log, if you want to know.

[tardy violet]

Event is just bugged. Handed in an epic quest which also crit, and 3 x uncommon. Zero point in SMS and 23 points in SLB (Which should be an impossible score to obtain)

[tidal tartan]

You have to complete the new rainbow colored missions.

[tidal tartan]

You have to complete the new rainbow colored missions.

[tardy violet]

The epic was, not sure about the 3 x uncommons tho. But just done another and the points given was +5 & +8 towards the SLB and still nothing towards SMS. Points given out are far lower than is stated.

[tidal tartan]

I was able to complete it without issues by using the new missions and spending credits for traits. If your sure that you used the rainbow colored ones, I'd suggest to contact customer support with the respective screenshots.

[stuck pivot]

I noticed that yesterday, complete a rare mission and got something like 18 points, I did complete and get all 45k points by spending Trait XP so they seem to work okay.

[robust minnow]

Getting few reports from other servers that the inbox Rewards box isn't working.Servers 32,152 and 44 .Don't know if it's just mobile client or both that and PC. Also seeing a lot of retrieving looking up players ,ship tags disappearing,ship freezing and total game freeze twice. Yes I did the upgrade the client and reset game and phone.

[dense crag]

@pearl trench I have been watching all the bugs as they have occurred and can say that they started when the game was updated. The bugs are, not being able to open battle reports to view rewards, not being able to install PC version w/o error msg stating I must log into Scopely server with my ID, then told my account didn't exist. I have been playing in BlueStacks for over a month on my PC and on my tablet if I need to leave the house while things needed to be attended too. From my perspective all the problems started with the update, and there are issues that need to be corrected asap.

[proven bridge]

Is anyone else STILL unable to see kehra?

[native oyster]

Since Monday for some reason I'm not able to open the claim /reward box in the inbox message.
That little + button is red.. like unavailable or something..
I'm on mobile platform (Android)

I know other ppl had that issue as well.. Is there any news from Devs ? I.e. are they aware and working for a fix?

[nova tusk]

@native oyster yes, Officer Kevin addressed it yesterday

[brittle hornet]

Same issue on android AND pc client, thanks devs

[proven bridge]

Heh. I didn't update client, thankfully.

[cunning jackal]

Anyone had this issue happen?
Territory Research: Explorer Warfare lvl 6 was completed.
Enterprise Attack, Damage per Round, and Accuracy all went down.
Screenshots from before the research was completed:

Screenshots from after the research was completed:

(No Officer changes or any other research, etc, were done)

[keen surge]

🤔 your accuracy has dropped about 14k, any territory or exo bonuses that anything that might effect your accuracy?

(your DPR has gone up 6k btw, not down)

[warm hound]

its a bug alot of ppl r seeing, esxpecially as a reward or lost cargo

[cunning jackal]

No exocomps activated-but thank you! Found the cause: Territory Accuracy Enhancer not reactivated. Thank you for that, i guess this is not a bug so I should delete the screenshots and post?

[keen surge]

No one else would 😂
Easy fix is always good 👍

[frank sequoia]

Still no ability to buy the last shard while I know others who have made full unlocks

[charred crater]

Would it be possible to move unavailable officers to the end of the list when being presented with candidates for Away Team missions?
I am lvl 39, have up to 10 ongoing away team missions and 5 ships crewed. When having to decide on officers to send on a new away team mission, I have to scroll "endlessly" until finding an available officer.

[plain latch]

I noticed it has been fixed in today's Windows client update (v2.10.2). Hope Android and iOS will follow soon

Oh, and you still can claim your chest via Items

[native oyster]

I hope so..

@plain latch yeah I know.
But is not only about claiming, the same box is used to see the cargo loss - when the case.

[plain latch]

I know. For that, I do not know of a work around

[plain latch]

Game update in iOS app store. Testing now

Windows fixed
iOS fixed
Android fixed

🎉

[gentle linden]

I got an update on Android. I'm installing now. Will let you know

Fixed

[brittle light]

Confirm. New update fixed for me too.

[sullen basalt]

Fixed it for me too, iPhone and android.

[native oyster]

How to get my progress back

[primal plank]

How come I don’t have the message exchange?

[tidal tartan]

Your reputation is not high enough yet.

[primal plank]

The fed has it? @tidal tartan

[tidal tartan]

https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&l=en&s=lost-progress-contacting-support

[tidal tartan]

Then contact customer support.

[primal plank]

There’s so much issues with my account

[tidal tartan]

Did you already delete the localization data in-game and the app cache itself?

[primal plank]

Yes

[tidal tartan]

Delete and reinstall?

[primal plank]

I didn’t delete the app

But it’s the same issue on the PC version

Only thing that’s correct is my daily faction missions

[tidal tartan]

Then reach out to customer support.

[timid rover]

Don’t know if others raised, but with the extended zoom feature enabled, if you zoom in a bit, you can do long see/ move to the edge of the systems

[full wadi]

Anyone else having issues with Away Teams Bootcamp - SMS not recording points correctly?

I finished at least 5 away missions (either uncommon or rare) and hit 2 criticals and my points total is stuck at 15K PTS to next reward

[naive thorn]

Can anyone tell me how this works/happens?

How could he not be listed as a surveyor in both?

That is more than just a graphic error. That could completely mess up someone's intentions if they weren't aware of his actual capabilities.

[proven bridge]

I believe it said new missions--the rainbow ones.

[full wadi]

Got it thanks!

[soft quest]

I have a really dumb question: Are there no mission in the new battle pass?

[keen surge]

He only has 2 traits, and is showing 2 available traits for both away missions (though neither look to be unlocked). Looks to be ok aside from the order?

[soft quest]

Because if there are it’s not showing up on my battle pass.

[keen surge]

What level are you? There are missions, depending who you ask it's either 35+ or 32+ though.

[soft quest]

I’m 31

[keen surge]

Yeah, so you wouldn't get the missions then unfortunately.

[soft quest]

Humbug

[naive thorn]

Yes, he has only 2 traits, Miner and Surveyor. The last screenshot makes it appear as though he is qualified for the traits Miner and Scientist of which -only- Miner is true while ignoring Surveyor.
Unless someone is aware of his capabilities and is careful not to accidentally choose him for an Away Team mission, he might be needed for other activities or missions.
Don't try to gloss this over, it's a bug.

[naive thorn]

Yep! Spock is a miner. He loves getting his hands dirty.

[ruby iron]

Hi, I noticed a few questions around missions and I too have a related question. I just went 32. Now the missions show up in the event store, but no keys are available in the battlepass. Will they still be available somehow?

[wispy spoke]

Something new always breaks - can’t click on cargo lost in battle report. Terrible bug - FIX IT

[native oyster]

The cargo lost in the battle message still unavailable..
So nope.. not fixed.
And yes.. I did update with the most recent.

[plain latch]

I've updated all platforms and -- for me -- it was fixed on all

[native oyster]

See the red +

[native oyster]

When I tap on it I get nothing..

[plain latch]

Red +, but popup is there

[native oyster]

It doesn't pop up..

[plain latch]

Might be time to create a ticket then

[native oyster]

I already did.. I received a generic answer ... "Support team is working for a fix"

[plain latch]

that's not very helpful

[native oyster]

Indeed....

[plain latch]

have you tried another device? Phone instead of tablet for instance

[native oyster]

Oh but I am on the phone😊

Will refresh the app.. again.. and I'll see what happens..

[plain latch]

hope that will solve it. Good luck and good night for now 🖖

[native oyster]

Cheers ,good night. Will try tomorrow to look at it. It's already super late 🖖🏽

[primal plank]

This answer doesn’t make any sense

Is there a game mod in this discord?

[keen surge]

The only mods here are Discord mods.
Try dropping your Klingon reputation below consort, and then increase it back up to consort. Then check if you get the scout message exchange 🤔

[primal plank]

That’s going to take too long

It’s really time consuming

[keen surge]

You only need to lose 40k? 😬
Alternative is to just get trying to convince CS, though they may ask you to do the same based on similar problems reported in the past. If you can find a discord mod (they're becoming an endangered species it seems) they may be able to talk to CS for you also.

[primal plank]

I sent a response let’s see what they said

[indigo cradle]

Not that it can be seen in a screenshot but the left side of the screen gets cut off a bit with the new iPhone 13 pro max. Can’t see the area in red

[clever coyote]

How is this not a bug?

I use a 1 day speed up I get this

One day is one day I notice this all the time

[floral bluff]

how do you display 17min in a day/hour format?

if it has been less than 24h (exactly), it cannot show 1d...

[naive thorn]

Do I need to explain what's wrong with this?
All Battlepass event were completed in full.
The battlepass currently indicates that I am 2.5k in points away from completing the Battlepass.
The Battlepass overflow is showing that overflow has occurred.
I hope this doesn't affect the end result.

[tidal tartan]

you'll have to contact customer support. I had the same issue.

[ruby iron]

Thanks for the tip. I did this morning. Did they fix it for you?

[tidal tartan]

Yes, they assigned the missions directly. So you'll find them in your inventory and won't get the keys to buy them.

[ruby iron]

Thanks for the info. Let’s hope they respond. 😄

[tidal tartan]

Same here. But where's the bug? The BP event isn't over yet.

[naive thorn]

As I recall, they had to make some adjustments to fix some errors in computation.
The concern is whether or not the people who finish the battlepass in full will get the completed overflow rewards or fall 2.5k short.
That would be a bug.

[tidal tartan]

Would... But as I said the BP isn't over yet.

[naive thorn]

I'm waiting, just being alert to a potential issue.

After all, would they rather discover an error now, or after a few thousand players get upset?

[grave imp]

There are enough real bugs. If there is a problem we get a compensate chest and all is fine.

[keen surge]

It's just what they set the points at.. both events show the same points, no issue with points not adding correctly, just the overflow starts before the battlepass finishes..

[shy isle]

Anyone else having the problem that they don’t get Metreon particles when refining the ISO-Emulsion on Meridian T5

[keen surge]

Metreon particles are a chance on refine only, you will only get them sometimes.

Mine's on cooldown also, but if you check tomorrow it will state "chance" underneath the metreon.

[shy isle]

Interesting 🤔 Thanks

[silver spindle]

how can a level 6 mission end up in a level 36 system? 😡

[native oyster]

why is carol not marked here?

[gentle linden]

As far as I'm aware they don't display if the officer is already on an away mission

[silver spindle]

could it be she is already occupied? @native oyster

[native oyster]

maybe, will check later. (although it should still show her… you might want to do the new mission and speed the old one up to get her free)

but a teammate has her white marked, so yes, might be because she is already on a mission

[strange field]

STFC is not iPhone 13 ready. 😄

Do you Scopely guys read that? We need an update for iPhone 13 pls!

[heady kraken]

Cargo lost/Reward box no longer able to click and see how much cargo lost when hit opc or how much taken from an opc miner. (Android device with current updates) Others say they have same problem

[gentle linden]

Check for a new update. I updated yesterday and it works fine now

[keen pumice]

Teleporting out of territory kicked me out of my alliance

[half pawn]

I am at a total loss for words… Shouldn’t that be OR and not AND?

[half pawn]

That’s ONLY 294 EPICs at 3 days per.

[half pawn]

Getting word that this is everyone on your server that got the final token

[spark raptor]

@warm gazelle once again a event is completely brocken. I‘m talking from the Parrises Square event.

1.Opening Uncommon armadas no points

2. away team assignments with riker no bonus

And so on

I did a rare with riker and I only got the 750 points. Should be 1500 points

[half yacht]

"Server" milestone event, I am guessing that the 20 people each bracket are all getting points for that event so it is much more manageable.

[charred thunder]

It’s the whole team, Riker or Picard no matter the level completing the event together

[spark raptor]

@half yacht thanks you are right. I just wondered why I‘m getting points doing nothing 🙈

[charred thunder]

BUT you have to get at least 1 point to get the rewards.

[heady kraken]

@gentle linden Updating the app in Google Play Store worked. Thanks!

[violet heart]

So critical success but no shard even though maxed? I am confused

[gentle linden]

You'll have received transporter patterns instead. It doesn't display properly, though.

[tight isle]

iPhone 13 screen needs adjustment 👍

[pallid shoal]

Please fix eurdyice skill proc timing to work immediately!!!

[mild timber]

when hit opc i look at the battlelog detail and i click on cargo lost .. it doesn;t tell me how much was lost. It used to tell ... Please don;t tell me its now working as intended..

[gentle linden]

Update your game

[buoyant whale]

Read more.

[floral cape]

Extended zoom on at Android, zoom in and can not further right to the border

[native oyster]

Second time I did BP and didn't get the rewards. Really ticks me off

[silent pulsar]

this channel is immune to dead chat. Scopely is working very hard to make sure it is

[tidal tartan]

Did you click on the button Battle Pass?

[verbal lagoon]

Anyone else having issues with the game screen layout on iPhone 13?

More with the notch

[brisk heath]

Yes it appears the game does not recognize the new phones properly so everything is not sized/placed appropriately o the screen. Some elements cut off or just looks wrong. On a 13 Pro Max.

[indigo vault]

I upgraded to ops 20 during the race to ops 20 event and didn't get the rewards

[red meadow]

On the rest and recreation mission I was supposed to somehow get mission keys through battle pass well I have completed battle pass completely and received no such mission keys. Am I missing something?

I can't even start this mission without those and it's due to expire in the next day and a 1/2

[gentle linden]

Did you go to level 32 during the battlepass?

[red meadow]

Is it only for level 32?

I think I was 32 before this battle pass started but I'm not really sure cause I did just make it there

That's an interesting thought WhyNot

[gentle linden]

32+ get the mission keys in the battlepass. If you started the BP as 31 and upgraded during the pass it doesn't update the tickets. Contact support in game and they may credit your account with the tickets

[red meadow]

Good thought I think I will do that, thank you for your help.

[gentle linden]

You're welcome 👍 good luck

[atomic jewel]

Didn’t get my Riker items. The App hung up and I lost my effort. Not the first time I tried to get Riker items.

[dense crag]

half way through BP overflow, got the Lat but no recruitment tokens. Won't even bother filing yet another ticket on another bug because none of my other tickets have been responded too....

This is, by far, THE WORST series of challenges I have been through in my time playing this game when the problems are not corrected and bug reports are not addressed.

[quiet lava]

Yes, messed up on my iPhone 13 also 💩

[void lake]

Changing ships and crews is getting worse with breaking the game, used to be once in awhile. Almost every time now

[delicate stag]

Hi! I was making a purchase with Memento of Valor tokens in the event store and experienced a connectivity issue. Received an error saying the purchase failed but noticed that my MV tokens were gone as though the transaction succeeded, but I didn't receive the items I was purchasing, 400 premium recruit tokens. Support has been unresponsive. Wondering if some one can help.

[gritty lantern]

I was missing tickets for battle pass missions.

[granite drift]

Anyone know if the “logs” are actually being looked into and possibly fixed?

[silver kettle]

Getting no points in the " Recruit 3 of 10" task

[warm hound]

Not getting points for one of the events but other two are

[gentle linden]

They have different requirements for scoring points

[warm hound]

I've been spending g3 stuff in order to upgrade and I did an armada. They didn't tally

[keen surge]

I suppose the question then becomes if it was uncommon G3 and if the armadas were rare or epic regular armadas?
If so then you'll want to contact customer in game and they can check your activity.

[tidal tartan]

You'll have to contact customer support.

[tidal tartan]

You'll have to contact customer support. And never post your player ID in here as this is a public place.

[frank sequoia]

Customer support won't reply to my issue after 4 days...

[tidal tartan]

As per their terms and services it might take five working days to reply.

[hearty ember]

<@&509691205798592532> <@&509690795536941056> @toxic hornet can you msg some devs about an issue that will happen on tomorrow reset?
The away team lab ALB rewards tokens for the TNG recruit chest, but the chest will disappear at the same time on my server 156, so wont be usable.

[vagrant hinge]

hostile ship remains in battle after i technically defeated it

[vagrant raft]

No options available when swapping ships.

No events available either

Chat doesn't work even after a reset

[safe moss]

Is the „bug“ known that you can’t scroll to the bottom of a system with extended zoom activated? I can zoom out sure and see the bottom curve but my docks are in the way to get a good picture to send ships too

Also since the last update I sometimes have graphic glitches on the top of a system

[void lake]

Trying to change ship or crew. Almost every time have to restart game cuz of this

[tidal tartan]

Try clearing localization data.

[tidal tartan]

Try clearing localization data and the app cache itself.

[vagrant raft]

Didn't make a difference, the user interface just doesn't like my tablet.

[tidal tartan]

Then it might be worth just to let customer support know. Even if they won't be able to help you immediately.

[vagrant raft]

Many of our players have had these sort of issues when playing on other android devices.

[glacial fiber]

I was just playing and the antique Latium that I was supposed to get in the game from killing a Borg freighter was not awarded to me. Says I received one in the place where I destroyed the ship but did not appear in inventory. Just wanted you to know about this. I am using an i phone X

[tidal tartan]

Report that with a screenshot of it to customer support. Maybe they can check from their end.

[glacial fiber]

Thank you I will do that.

[gentle linden]

Did you return your Vi'dar to your station? Either through recalling or being destroyed by a hostile?

[glacial fiber]

How do I get customer support?

[gentle linden]

Settings, legal and help, FAQs. Top right there is a message button.

[violet heart]

unless it's not made clear, this could be read as 100 points for defeating an uncommon armada then an addtional 125 points using geordi or data as captain. it appears you only get an additional 25 points using either as captain.

If that is the case, the Data/Geordi scoring description should only state the amount of the bonus, not the total.

[dim frigate]

Armada event is broken. Geordi only gave uncommon points for an epic armada I just ran.

[fathom sand]

I am experiencing the same with this event

[wild hinge]

The game display on iPhone 13 pro is stretched to the edges and blocks info and buttons on all edges including bottom. The games is hard to play on new phones

[winged lance]

I keep losing the Private Message on the PC version of the game.

The phone version I still have them, but the PC build keeps losing them

[reef relic]

Points aren't scoring properly in dynamic duo for me either. Did eclipse armadas with Geordie as captain, got 225 points for lvl 29 UC, 100 for lvl 31 UC, 275 for lvl 31 R and 125 for 2nd lvl 29 UC.

[harsh summit]

Can someone tell me the difference between extended zoom and extended zoom?

[native oyster]

Ones bigger than the other?

[icy venture]

My Mara reached the maximum number of shards last week. When I completed the two Threar from Beyond events yesterday and this morning there was no indication that the surplus Mara shards, which I had won, were converted into transporter patterns. Will that have happened, please?

I also maxed out James T. Kirk on shards last week but he still appears in the list of officers on whom I can spend transporter patterns.

[keen surge]

Yes, the shards are converted to transporter patterns still.

[worldly current]

Hello, I do all the event permission but I didn't receive the prince.

[cursive sedge]

it's not about the event but about the speciafic mission you can do in this arc

[trail bison]

Having an issue with the extended view on iOS. Have to zoom pretty far out to see the edge of a system. Won’t let you zoom in on armadas essentially.

[worldly current]

I do all the mission, but I finish 6-10 before 1-5.

[cursive sedge]

then i'd suggest contact ingame support explaining you done the end of permission missions before the first 5 parts

[echo loom]

Server 187

Fed space lainey system

[acoustic rapids]

I bought an 50% warp togen and an 30% power. After starten for destination my ship stops in Kepler-18 and no Mather what I tried it ends op there! I have spend The last hour Solving the problem without any luck. I didn’t make my event finish coursed of that.

[atomic drift]

Same here, man. I'm 32, but apparently you have to be 33 or 35 to get them, which makes no sense, why even show it to lower levels then??

[warm bay]

anyone else getting this message about every 2-3 minutes then have to reboot?

i can't even play today so far because of this. get this message at least 10 times in about 30 mins. and game freezes up when i go to click on anything @toxic hornet

[burnt garnet]

I just activated a galaxy buff minutes ago. I did not recieve the daily goal for activation or have it show as being activated. I had four of the buff and now only have three.

Plus 10% officer stats.

[tidal tartan]

You'll have to contact customer support.

[tidal tartan]

Try deleting localization data in-game and turn wifi off/on.

[warm bay]

great idea, now i get this, and i am L31

and this now too

[tidal tartan]

A loading screen is pretty normal to get. I'll get that too every time I start the game. Have you connected your game to Google play games or the apple equivalent?

[spiral mauve]

When you win an officer shard in an away team mission, and you've maxed that officer already, you don't get officer XP or transporter patterns.

[keen surge]

Did you actually compare before and after, or just assuming based on the stated rewards? Last time I checked it they did add transporter patterns for me.

[icy venture]

@warm bay Yes, I get that quite a lot.

Destroying Borg Tactical Probes does not count in the Military Supremacy event. What else do not count, Swarm Clusters? Doomsday Worms? Rift Aliens? Neutral Hostiles? Eclipse Hostiles? Yet another example of poor information from Scopely in the game instructions.

[charred thunder]

its level based, what level hostile do you need to kill??

[icy venture]

@charred thunder I kill level 33 Borg Probes.

[charred thunder]

Asking what level you need for supremacy event

That will tell you what you can kill

@icy venture it tells you in the scoring what level+, any hostile will count if it’s the level or higher then what you need

[vestal coral]

Lately, the game has a strong bias for targeting bases as opposed to ships. If a hostile is passing over a station house, clicking on it will select one base or another as it moves through. Only when it is clear of the station housing will it be single click targetable.

This is a particular problem when trying to defend against a raid. Want to attack that miner, NOPE! single click targets the base. By the time you can hit the next target, the miner is on its way home and you've missed your chance.

This is true for PC, iPhone and Android based on recent experience from SHNY on US-44

[keen surge]

Not a bug. Higher priority in selecting stations and armadas was a part of the last patch notes.

[vestal coral]

Thank you for that. I went looking and clearly missed it

So an intentional boost to raiders...naturally