#👾-bug-reporting

1 messages · Page 402 of 1

analog badger
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hi im not being given chance to do hostile hunt again all i have is the federation klingon and romulan hunts

cerulean ether
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Spore icon next to recall is visible when docked. Leading a user to believe they could launch a spore jump from this screen. When in fact they’ll receive a message that they will be told they can’t be recalled because the ship is already docked

pliant oxide
hollow bronze
sly pilot
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My station is at warp?
@hollow bronze this cool, where did u go? eve echoes?

hollow bronze
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@hollow bronze this cool, where did u go?
@sly pilot

Nowhere, my station is right where it’s been for weeks. 😂😂😂

sly pilot
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thing is scopely is giving players free eve echoes server move tokens

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maybe we should accept the invite

hollow bronze
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@sly pilot

Nowhere, my station is right where it’s been for weeks. 😂😂😂
@hollow bronze

I had just returned my D’Vor to empty its cargo. I went into exterior station view mode to start upgrading a dock after my last upgrade completed.

meager jungle
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If ship is left floating and kill 100 ships while offline, 100 pop up notifications show one by one when I open the game again

light grotto
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Ships are randomly warping out of stations to random systems again lol

fair vigil
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Anyone else amused about Scopely only finding out now that loading new events requires a game restart? 😄

void pulsar
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That's trash, I know I've put it in every survey for months and I'm sure many other people have too

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It's the same as running data events when half the nodes are broken, armada events when all the flags and half the targets are invisible

fair vigil
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guess they only care about your wallet 😦

void pulsar
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They put in a nice new shiny thing but they leave all the bugs that'll ruin the experience sitting right there in its path and then wonder why discord blows up

fair vigil
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they even introduced more small mining nodes, even though every player hates them lol

nova panther
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Well some likes them because it takes actually less time to finish stuff

fair vigil
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bet that boosts their "time spent per user" or "player actions per day" metrics they show to their investors

void pulsar
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Those I'm totally fine with

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I just wish they'd think hey, what are the known bugs that'll cause problems with this new feature?

native oyster
#

Did you change something in the game , my dictionary disappears .

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It fills in the blanks

acoustic reef
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What did you smoke, Scopely??? The whole galaxy needs crystals - regardless of level, and you put only ore into the compensation chest 😡😡😡😡😡😡😡😡

keen surge
#

Was probably ore in the event rewards?..

earnest condor
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Release notes indicated "Fixed an issue with completed events being shown before active events." ... hate to tell you Scopely, but not fixed!

native oyster
sly pilot
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Well some likes them because it takes actually less time to finish stuff
@nova panther lol, its about what you need, not size of node. If i need a lot ... i need to refresh that not cunntless time. Is this you way of finishing sooner? wow!

unborn tiger
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All I've been getting. Yes I have good connection, yes I've reset, soft and hard. And reinstalled

lucid plover
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I am not seeing the faction hunt events in the event section. I have deleted and reinstalled then ap and no change.

brazen ibex
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@native oyster thats called scopely math. It is what happens when we use common core math in real life

dry spruce
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I'm not getting the spore drive on my uss discovery ship, I refined 6000 cultivate mycelium .

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What did I miss?

dry spruce
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Figure it out, needed to update the app.

dreamy girder
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Auto complete isn’t showing up in the app since the last update

smoky venture
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I hit 2 players and came back with my loot. Loot did not get deposited in my base. WTH

queen osprey
smoky venture
tepid flame
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@smoky venture that’s 3* crystal you looted. Not latinim

icy pagoda
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[3★ Raw Crystal Mine S:1926261734 X:717 Y:-254] this node is not functional. If you click to mine it acts like you are attacking. When you arrive it still doesn’t allow you to mine it. This is also on server 24 if that matters. #👾-bug-reporting

quaint timber
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I am a lvl 14 and trying to do discovery event but so far the only battle pass events shoeingbup for me are hostile hunt whats up

marsh flicker
timber musk
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This is what happen when you open the event tab sometimes btw

marsh flicker
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I am a lvl 14 and trying to do discovery event but so far the only battle pass events shoeingbup for me are hostile hunt whats up
@quaint timber
It's one event per day for battle pass points, resets every 24 hours in 11 hours 53 mins from now

dull iris
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What does keenser's ability actually do? If you look at the officer screen, it says something about boosting shields while at your station. If you look at him in a battle report detail, or when scanning someone else's ship, it says he boosts impulse speed.

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The difference between those may be nuanced, but it's important to some of us!

main wraith
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Let me see if I got this right. Shiny new discovery was supposed to be key to winning this event - increased points and instant warp. So myself and others spend a ridiculous amount of money to get pixels a few days before others. Because games like this, early progression and time gives advantages. And now the event is postponed and ship sits there as paperweight collecting dust. Meanwhile, any advantage of time in forking out for discovery slips away... While we wait for compensation still... It should have been done much earlier. The whole reason for early purchase seems lost if you wait much longer. A real shame and a real con. The community expects much better and this is a huge let down on delivery.
Bug: haven't received compensation for discovery events yet...

pine cargo
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Discovery Jump drive does not work. Used it 2 times today. Still had over 1 min 30 to warp to destination ? Supposed to be instantaneous...? Also. Second time I used it. No black alert animation.

magic horizon
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@pine cargo it is instanteneous to the edge of the system, if you selected a point within they system far away from the entry point it will add the impulse time to that timer.

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#🤝-help-each-other message
Check my video and you will see what I mean. If you haven't updated the client app then you will not see the function (I take it you will have done).

pine cargo
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💩. That sucks. So can warp into battle. Etc or arrive on a node. Hmmm. Want my money back. 🙂

magic horizon
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No, you will spawn at the nearest entry point of that system and move across on impulse speed. Any other problems you need to raise a ticket, there is no R word here.

balmy onyx
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Ship C is actually in Lempo, and also shown correctly at a different location in that system

native oyster
icy venture
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It has happened for a fifth time now.

native oyster
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I noticed this because if the return of the crashing every 20 minutes or so. When your game crashes, if there is a ship in warp, the game loses track of the ships’s location. The warp time remains the same, but using the locate option available when you select a ship takes you to the start system of the trip. Everything else, including the stop option, works the same.

sharp elm
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The game is very unstable today. Every few minutes it drops out and says there is a bad connection. There is nothing wrong with my internet connection and I sat less than 2 metres from my router. Three ships lost already in an hour because it keeps dropping out or the scanning symbol comes up and locks up the game. Please sort this out, it been like this for months.

trim dagger
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When will the updates for tablet players happen? That is what I play on and one of the things missing is the ability to use spore drive to jump. Not cool!

bleak sedge
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Just a head up. The refinery is bugged. I’m only getting 7 uncommon after a 4 batch. Sometimes none.

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Unacceptable

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I heard EVE doesn’t treat their players like chit.

storm agate
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I know there issue with the current anomaly event in that the events don't update to show the event when it happens. I wanted to report I have had this issue for at least 2 months where any event update never gets pushed to me. I always have to exit the game and restart to see new events. This is on Android 10, running on my phone, Samsung tablet or playing it emulated in Windows via BlueStacks. I have cleared the cache with no change in event pushes. TY

trim dagger
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Mission One of Our Own I'm supposed to kill a 4.3m ship. I do not have a ship strong enough to do that so I am stuck. I'm not the only one so I hope this gets fixed soon!

magic horizon
regal juniper
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Possible work around for events refreshes is iif possible linking to the armada and node refresh systems. Maybe possible for further pissibilities

amber glacier
compact egret
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The new officer's don't work in the officer shard event

crude basin
cobalt galleon
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5 of 10 doesn’t give more frequency mods or exchange creds. If resources means just par, trit and dil it’s pointless

royal turret
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Y is the data areas not working right please the red snc the green to ?its ether not mineing or its to slow to mine ?

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I'll be in game

dreamy folio
hollow tundra
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So people have been seen to be cloaked temporarily whilst in gauntlet warp token area, i could see other members but not the person who attacked me. i saw them briefly as they entered for half a second but they then disappeared completely.... I got killed shortly after and did not see them until 2-3 minutes later rolling about the system as normal <@&509690795536941056>

weak scaffold
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New bug... it seems some people are being removed from their alliance by the game, rather than being kicked or leaving of their own accord

naive thorn
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Restart did not fix.

naive thorn
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The reason they disappeared, they ended. Prematurely but they ended. PLEASE check and fix or recover.

ebon tartan
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(I don't know why the 2nd screenshot showed up twice.)

storm agate
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Try restarting the game, this should show current Events, now being Domination.

plush epoch
worn oriole
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@broken token +1 didn’t get the new frame

analog oar
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Is the attack log not showing correct hull health a known issue?

keen surge
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@analog oar there are officers that will effect your hull health numbers during combat.

analog oar
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When it tells me one number after combat but I attack another target and that number is wrong then i go boom.

keen surge
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Yeah, and that number is effected by officers. You're not providing sufficient information to be able to see any issue vs a known and expected game mechanic.

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Start by showing your bridge crew.

analog oar
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gimme a few, I'll provide a better set of data

analog oar
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Last 3 reports. Report says I finished with 18, then 12, then dead after taking 7k in damage. The report in the middle is not right, i had less than 12k hull left.

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@keen surge Just trying to understand why i cannot rely on these reports to know what i have left before attacking.

nova panther
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It is because of Kirk captain ability @analog oar

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He boosts stats(health,attack,defense) which increases hull health,shield health and attack temporarily

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His boost goes away after fight is over

cerulean granite
nova panther
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@cerulean granite it isn't 2.5k because they haven't fixed faction related rebate research yet

cerulean granite
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But it's also inconsistent

nova panther
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They only fixed non-faction ones but looks like it isn't fully fixed

cerulean granite
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Alright, does match up when I don't calc faction. Just need to be fixed to at least display consistently

static comet
cerulean granite
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85% chance of activation

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Need to fix your synergy for 100% activation

static comet
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ohh, thx, i was just passed to Katie and i forget 😦

ornate haven
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Oh you better lut the overnight cese fire after this f***up, it's already night in Europe!

dense flume
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What no notice? F sake

regal juniper
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So compensation for 1hr extra maintenance for hostile hunt and lat Monday, wonder what it will be for extra 3 to 5hrs lost on domination solo

spark raptor
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A free grade 4 ship for everyone 🤣

regal juniper
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More like 1 free realta bp

naive thorn
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The point of the issue with the ended events is that a few still had a DAY to go.

regal juniper
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Still if it does fix some stuff fine, but if fixing stuff causes stuff to break could be another 6 days of compensation and downtime every day

naive thorn
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Domination solo I could nearly have cleared in my sleep.

burnt valley
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Free lvl 50 base for everyone, lol

regal juniper
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Ended events were ended because noone knew they were happening unless you refreshed every minute and broke login server

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Events have always been refresh to see new events.

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It's scopely fix, restart game fixes all

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Guess they have to do a cold server restart for 3hrs

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No idea why didn't emiy scotty to do a hot start in 30 mins

naive thorn
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In my parlance maintenance means upkeep, not repairs.

crude vine
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So what about dailies for today not possible?

random lagoon
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heck there's still frozen swarm in lvl 32 system that havent moved in months

bronze shoal
crisp obsidian
velvet flax
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I emailed the ceo about the bugs

split portal
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Thanks scopley for rebreaking pure crystal

calm pasture
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Report bugs here?

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There is this game called Star Trek fleet command. It’s a bug. The whole game.

spice night
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<@&509691205798592532> im reporting this bug again. Im Ops 31...

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Havent seen it in a few months... supposedly fixed

gilded holly
ashen portal
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When we attack someone with a CeaseFire shield up the shield drops but it still displays like it's up on the HUD.

native oyster
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The game on the iPad is now shutting down about every 5 minutes.

stable umbra
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I just ran a rare exchange armada and it failed to initiate. Timer ran out and nothing. I was in circle the hole time as leader. No battle report either

tawdry jacinth
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What happened to all the hostiles in systems that used to say rogue when you entered them that now say independent like seevor?

stable umbra
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Alliance ran the same armada and it glitches when timer runs out. It still fought this time and I captured it on video. How do I share? <@&509691205798592532>

sleek veldt
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Stella upgrade bug? My Stella is tier 6. To upgrade the big gun was 13k rare and 30k uncommon. Then it went to 6600 rare and 13k uncommon. Now it's 13k rare and 59k uncommon. What's the story with this?

tacit locust
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10 0f 10 is not giving 80% to mining speed on the new spore mines. It is giving about 4%.

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This one is without 10 of 10

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With 10 of 10

velvet flax
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Flood ceo of scopley email with the problems

void pulsar
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I'll bet you a discovery pack whatever email you have isn't one he actually reads

real rover
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My alliance won the event, but I didn't get the reward.

native oyster
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Das Geschenk erhalten. Im Event Shop 13 x in Frequenzmodulatoren investiert und diese nicht erhalten. Somit konnte die Franklin nicht aufgerüstet werden, und auch kein Fortschritt im Event erzielt werden thumbsdownsee_no_evil

keen surge
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@tacit locust is that the discovery? You'll probably find that the bonus is being applied on your base mining speed, which would make sense given the ship ability is listed as increase to harvesting speed (so more in line with standard mining ships where 10 doesn't include the ship ability).

void pulsar
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Yep unfortunately that's not a bug but a 'feature'

humble fiber
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My alliance won the latest event but I did not revive the spore frame and other rewards.

void pulsar
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Did you score any points for the leaderboard? If not, you don't receive rewards

humble fiber
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No I didn’t, but it normally says you need to score points to receive rewards. Thanks anyway.

quasi bolt
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Pike second ability is not working properly anymore 😕

idle flint
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I didn't get the reward from the "Report to the bridge" allianz event. The was nowhere the hint, that you get the reward only if you make minimun 1 point !!!

keen surge
native oyster
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Hi good morning, I want to report that some chests don't open but count as they were in the case of the 24h chest it implicates not accomplish daily missions any solution for this? Thanks in advance, this situation happens frequently and not only with the 24h chest

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This one happened moments ago

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Is anyone else experiencing loss with spell check in chats?

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Spell check issue in game on all the chats
I’m using iPad

native oyster
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Thanks for the fast support guys 👌

native oyster
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I STILL HAVE NOT RECEIVED THE REFUND SO PLEASE CAN YOU REFUND IT?? GAME MAINTENANCE CHESTS

cloud glen
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Many active mission goals are not indicated anymore on the galaxy map

icy gazelle
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@native oyster if you didn't receive the maintenance chest only customer support can fix that, have you lodged a ticket? Keep in mind the response times will be very stretched at the moment due to all the.... things.... that happened recently

native oyster
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They should turn the game off for a couple days so they are not rushed and do not miss anything

outer grail
viscid tide
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Second time for me that an alliance that is not marked kos is showing up with the target on their heads, bad glitch could cause conflict.

dense bolt
glossy elk
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Since the emergency maintenance, my game is back to crashing every few minutes again. IOS. All game and device updates done.

opal totem
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Server 20. Station showing out in warp warp space between Exchange Central and Exchange Alpha
@dense bolt It happens after you or sb relocate station. Not a big issue, actually I found this bug is so funny 😆

dense bolt
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@dense bolt It happens after you or sb relocate station. Not a big issue, actually I found this bug is so funny 😆
@opal totem I haven't relocated my base since the Emergency update. It wasn't there yesterday. It won't tell me who's base it is. Just shows a base there. Best place to hide is Subspace 🤣🤣

cerulean sun
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Ok, so yesterday I went to the store and to the resource tab and to the August Choice Reward pack.. I had bought this.. I went through the motions as I always do and just as I hit the button my eye happened to scan at how many credits for it I had left... it read 0.. I thought.. that must be either my last one or a fluke or something. So, this morning I get up and go through my morning routine this time paying attention.. It again read 0, as I looked... so I pushed the button.. again it gave me a days worth of the August Choice Reward Pack.
So, here I am reporting this to a team that thinks that $100.00 is the norm to spend on items in an app, and really, that just says whales win... So, maybe I am an idiot for reporting such things... but I am an honest idiot.

steady rivet
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Lots of game crashing😫

dapper flame
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Not sure what the emergency downtime was supposed to fix but FYI I still don't have new events showing up unless I restart app (like just now had to restart to see today's Domination...)

storm agate
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Not sure what the emergency downtime was supposed to fix but FYI I still don't have new events showing up unless I restart app (like just now had to restart to see today's Domination...)
@dapper flame Same here.

tired breach
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It's using the Outlaws colors.

slate flicker
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The stella components are still bugged and don't show the discounted amount. I have prime so it should show half that

icy venture
void pulsar
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@cerulean sun Because we're now in September, the balances in the top right are for the September tokens. You must have had August ones remaining because you didn't redeem all 300 during that month. You can see how many you still have in the Other tab in your inventory

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@slate flicker Like the other ship upgrades you need the regular amount to purchase the upgrade and then it gives you the discount back, like a rebate

swift dust
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@icy venture Bluestacks?

icy venture
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Yes, I am using Bluestacks.

swift dust
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Bluestacks is not officially supported

slate flicker
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@void pulsar I thought they fixed that with the new update?

marsh kayak
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Seriously, is this wanted that from lvl28 on I have to mess with ANY higher level in e.g. Time Limited Station Events? There is no way in having a chance as lvl28 against players with lvl39...

blazing acorn
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Ships are back to not showing up after arriving in a system. The spell check tab quit working (IOS).

half dove
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The gas cost for upgrades changes when you change screens:

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Which one is the correct cost?

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Video capture

void pulsar
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@slate flicker hahaha ya we all thought that, but here we are

nova panther
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@void pulsar I thought they fixed that with the new update?
@slate flicker they only fixed pure trit/dil

void pulsar
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You know, the important ones lol

signal cedar
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There are no PVE ships in Fulriit and Balrosh

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First time I noticed the bug was when the initial discovery update was introduced.

analog arch
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I used my tokens to earn officer shards i had 2 nice hits 6 of 10 116 and Marcus 120 I already had Marcus around 122 did not add all i got.

mellow rune
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Before the shut down yesterday I was refining lat. antique I had several hours left before it was finished. I looked for it today and it was gone. Has anyone else had that happen?

crystal saddle
nova panther
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@crystal saddle just look at the rewards

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Choice doesn't affect story that much

crystal saddle
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I need dilithium. Thx

tawdry quiver
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I just competed this and my Augment Faction Store did not change at all.

thin birch
native oyster
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This latinum node has issues I can't mine it.

sullen folio
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games keeps disconnecting, saying check your internet connection, but i have no problems at my end to cause game to disconnect. and this last time cost my 800 ultra recruit tokens. by the looks of things your servers do not have enough memory to handle the demand.

hardy trench
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I just competed this and my Augment Faction Store did not change at all.
@tawdry quiver I guess that is for the rep... so if you have max rep with aug, then it is useless

echo cosmos
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Greetings. I activated a 12 hours shield at 02.30am (i'm in Italy), but my station has been destroyed about 2 hours ago.. i asked in alliance chat and i've been told that 12h shields ar bugged.. please, try to resolve this..

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As you can see i did not attacked anyone/anything since 21 h and 21m before of 09.54am (GTM +2)

sly pilot
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@ivory vortex The icon for the Battle Pass points is different inside the Domination event than the screen before it.
@tired breach because its copy/paste. Also bear in mind that ... outlaw arc is reactivated for the gauntlet crappy event, that they gracefully failed it.

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Greetings. I activated a 12 hours shield at 02.30am (i'm in Italy), but my station has been destroyed about 2 hours ago.. i asked in alliance chat and i've been told that 12h shields ar bugged.. please, try to resolve this..
@echo cosmos put a ticket to support. If you find a semi engaged person, they might do an analysis. Otherwise they will say you're wrong. Here players are allways wrong.

glossy dust
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For those of you who have "bugged" Discovery Refinery, please check this video before start of today's even (some hints on how to prepare for the event also included).
https://youtu.be/3yeXwwc0xNA

Dear Star Trek Fleet Commanders,
I have seen a lot of complains on the event that is supposed to go live today - Context is for Kings (SMS/SLB). After reading it's description:
"Scoring: Collect Mycelium Spores or Cultivated Mycelium
(layers can collect Mycelium Spores by dest...

▶ Play video
sly pilot
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For those of you who have "bugged" Discovery Refinery, please check this video before start of today's even (some hints on how to prepare for the event also included).
@glossy dust I actually watched with great interest this video until the end. As much as I want to criticise scopely for doing a crappy job, oh maan, the explanations from the video do not bring absolute any value. I honestly did not expected this from a content creator. I suppose this is the reason scopely still makes money. Because people have a problem reading, documenting and correlating, thus expecting for someone to explain to them like to a 4 year child.

  1. Yes, scopely is minus infinite lazy and incompetent in creating documentation.
  2. Having point 1 said, some glimpse of information about 18k max capacity cultivated mycelium is being presented by scopely.
  3. The refinery screen from is not complete. The whole discovery arc is not complete, people, get that! ASK scopely for DOCUMENTATION.
  4. The max capacity from screen on point 4 suggests clearly in association to point number 2, that refinery would be active again once the 18k threshold is reached down.
  5. Yes, as expected, refinery cool-down is present and I don't remember scopely mentioning this.. again people ... ASK for documentation.

I honestly do not think we have here a functional bug, but incomplete delivery. Also video is, in my opinion a waste of time and effort. 3 lines of text are suffice. These kind of video are the reason scopely and CS think that users are ... well... what they are .. milking cows.

crude veldt
torpid warren
woven bronze
random hornet
wheat obsidian
#

Anyone having issues with the points event or is it just me??? 🤔

proud scroll
proud scroll
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@wheat obsidian so odd that they chose to replace a reasonably generous event like Chaotic Space with this one. I assumed it was a bugged loot table but from what you're saying the issue is up and down the chat. Smh, very poor statistical game system design if this is intentional 😩

scarlet lava
violet heart
native oyster
#

Auto correct and word suggestion is broken on iOS.

lament plank
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+-[points] notifications IOS

forest shell
spark raptor
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Why do I get battleship parts??? I‘m sure the Discovery is a explorer!!!

exotic ice
modern rose
alpine surge
grim pumice
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Same problem again. Blank background and no screen icons work. I am sick of reporting this to scopely customer services as this has been ongoing for months now. I'm getting really pïssed off with it. I cant access game, complete events, get battlepass points etc.

austere reef
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Does anyone else have trouble with officers abilities not working on the Stella atm? We just did a couple of runs and half the team was affected

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especially Kumak didn't work

nova panther
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@austere reef could you share some ss? I did like a few dozen earlier and they were fine🤔

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@opal crypt you need to use a 4g FACTION ship. Lvl42+

opal crypt
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@nova panther whats the point of giving me an event when I'm level 41 and cant even build until 42😂

nova panther
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🤷‍♂️

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I wouldn't do it even if I had a 4g fac ship

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Repair costs are insane

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I am hoping that is a visual bug

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Please contact CS to be sure

opal crypt
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@native oyster that is the concensus of opinion among higher levels

cobalt viper
nova panther
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@cobalt viper you using Pike+Scotty?

cobalt viper
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yes

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scotty does not work?

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or is the combo P+S bugged?

nova panther
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Pike only boosts COMBAT abilities

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So he won't boost Scotty

cobalt viper
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but warp range states 28...

nova panther
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Yes I am aware he shows an increase but that is just a visual bug

cobalt viper
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oh

nova panther
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No idea when Scopely will fix it

cobalt viper
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🤓 👍

fossil salmon
#

And last night I was not drunken, I saw clearly the overcargo

violet heart
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This has been happening on random armadas viewing the logs freezes up the client and have to restart. Still unable to view the logs or click on anything after restart. Not able to determine if it's because of a crew or ship that is involved or what.

dawn peak
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@fossil salmon it looks like your cargo bay was already full so you can't take any more resources

vocal bobcat
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@alpine surge go to the faction store for augments

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I am not even seeing Context is for Kings. Glitch?

native oyster
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It’s strange since the event was available I’m participating , and out of the blue this shows up .

alpine surge
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@vocal bobcat I'm there

dawn peak
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Send a message to cs about it @alpine surge

alpine surge
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I did

dawn peak
#

I know a lot of people had issues for a while getting the last 6 bb prints, and the only fix I've heard of was actually having to contact cs/support to have them give you the final bps.

alpine surge
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I sent them a message with the pic of me needing the last 6 blueptints, waiting for a reply

nova panther
#

@alpine surge what level are you?

alpine surge
#

17

nova panther
#

Well then wait

#

18+ gets bps in fac store

alpine surge
#

Ok

nova panther
#

You cant even build it at 17 no? Why the rush?

wheat obsidian
#

Oh no... Batsy???

uncut lake
#

Attacking a base with vemet stuck your ship in battle indefinitely..... Again.

Seems the fix don't work anymore

meager pier
#

2 days straight wifi signal and its been scanning

#

And ship actions have to be done multiple time to get it to do what i need done

royal magnet
#

I did fill my cargo and got hit by PvP. I should have 13k left as of the safety OP limit and bring that home when i get blown up, but my inventory shows still the amount i had before. I lost 13k! I had also similar issues for armadas, that i did either not receive the loot in the cargo or the loot was not added to my inventory

inner kayak
#

@ivory vortex The auto correct and spell check for chat is gone or is busted.. Ios and Android on server 43

patent spade
#

@ivory vortex new discovery mission chain I had got with the 10 tokens in gift tab has disappeared after 6 missions . I was told there was 10 linked to it . I did full reboot nothing came back up and I was sure I didn’t finish one before it vanished

native oyster
teal sky
hard jolt
#

That you should report in game with the system coordinates. It may only be in your server.

#

And more than likely, not going to be fixed until next maintenance, if you are lucky

#

Meanwhile, This current client build does seem to have a 'freeze' bug in it. Hard to replicate how to get it, other than on occasion, have noticed on Samsung Galaxy Tab S6, game running for a period of time (5+ hours) the interface completely freezes.

#

No rhyme or reason. Just literally cannot tap on anything within the game and nothing is happening screen wise (literally no animations). Requires a complete quit out of the game and restart in order to do anything.

#

Again, hard to replicate what makes it freeze like that. I have seen it happen at least 2 times now, one time just sitting in a system then noticed none of the timers moving or ships and apparently, no UI interaction. Another time was just changing the ship crew, then couldn't do anything, stuck at the crew screen.

#

Previous build, there was something similar where I noticed when I was trying to go to anything, like a system screen or a loot where the client would give me a blank screen, with no means of interaction, would have to quit out of the game completely and restart.

mossy terrace
#

Got attacked while under a 1 day protection with what should be 3 hours left.

inner kayak
#

And hit by a friendly... Damn man, hope you didn't lose much

nova panther
#

@mossy terrace your SHIPS got attacked which are NOT protected by shield

lime sluice
#

Im not getting Xp points for shooting hostile reds

royal magnet
#

I am not sure yet how i did manage it in detail, but i did press the green button to finish the build of my Stella and was able to directly build a new one. Instead of 2 Stella, i have now 3 Stellas

balmy onyx
#

In the mission Legacies, I decided to side with the Vulcans. I was confused, as the reward was ore. Siding with Romulans would have given me gas. After having sided with the Vulcans, Talia congratulated me on the right choice and now I have to hit the Legionary. I think the two paths are mixed up?

naive thorn
#

Consistent bug where I can't see new events unless I restart the application.

young cliff
#

It's annoying

random hornet
median hill
#

People are getting points from hitting and being hit OPC in the event.... And using it to coordinate with buddies and vault to the top of the leaderboards....

#

So folks who actually mine get screwed, and the people who hit opc back and forth win

#

Go ahead and test it o.o

lament plank
#

The bug is when a ship arrives at the station with mycelium and tries to give the milestone but prevents it from counting twice. Also shows up with notification as +-[Points gained].

dawn breach
#

Ta chato isto já

rigid tree
#

Augur ability isn't activating post update

meager pier
#

Still happening

#

There is nothing wrong with my internet

fickle turtle
#

5 rouns of -15% should have had these shields nesr zero'd

round veldt
#

Kirk/Spock regenerates your opponent's shields

#

faster than Yuki drains them

fickle turtle
#

N I e. Not until recently she takes 15% your total every round at her current

quartz granite
round veldt
#

It's always been like this:

Yuki takes 15% of the maximum shield health from the opponent's ships every round (on my Bortas, maximum shield health is 372k, so 55,800 drained per round)
Spock regenerates shield health every round that the ship has morale (on mine, it's 750% of the crew's defense, which is 7058, so 52,935 restored per round)

quartz granite
#

My player had 8 min of shield left, how can his station be atacked while he is shielded?

round veldt
#

Can you share the full battle log?

#

If he has 8 minutes of shield left, that's 8 minutes of the 10 minute auto-shield that he likely saw

fickle turtle
#

So you're telling me in 5 rounds my ship did zero shield damage outside his total shield was over 500k which is 75k a round gone

round veldt
#

I'm sure he has a high defense crew on the lower decks, and Kirk and Spock both have really high defense stats, so it's just more likely that he regenerated a little more than you drained each round. You were still doing shield damage with your attacks, hence the red section on the bar.

fickle turtle
#

How would I do that?

round veldt
#

sorry, talking with andrei

fickle turtle
#

My weapons were doing 75k 50k mitigated wash hit as well

round veldt
#

That station attack was likely when the shield was down, and when the guy logged in and saw an 8-minute shield, that was likely the 10-minute auto-shield that triggers after your station is attacked.

fickle turtle
#

There is no way that he should have ended that battle with so little shield gone

round veldt
#

oh yeah, happens all the time

#

This is the power of Kirk/Spock: shield does not deplete

#

I started the battle with 372k shield health and ended with 686k shield health

fickle turtle
#

Not in my experience. If yuki is triggering she handily counters it

round veldt
#

That depends on how high Spock is promoted

fickle turtle
#

He was at 750% by the logs

round veldt
#

Spock's ability goes 25 -> 50 -> 100 -> 400 -> 750

#

The best counter for maxed Spock is maxed Vemet

fickle turtle
#

Which on my ship defense rating isn't even close to the 75k she should be removing

#

And no. Burning triggers at HALF the rate of morale

round veldt
#

well, Yuki is definitely not a counter to Kirk/Spock once Spock is maxed. I recommend a different crew

fickle turtle
#

Fix burning to trigger at the same raye and maybe

#

Also saladin is most op ship in game until enterprise

round veldt
#

yeah. The problem with those special abilities like that is that they can only trigger if they're not already active, and with burning, that means that you can't trigger it before the start-of-round abilities start.

fickle turtle
#

Also spock and related crew should absolutely not be allowing shield totals greater than the max rating of the ship

#

Not unless you also allow burning to stack infinitely

ember perch
round veldt
#

kill swarm

#

clear cache and restart app

austere shore
#

Where is the loot?

round veldt
#

You have to imagine it?

ember perch
#

I kill swarm26 40x and 0 points

regal juniper
#

@ember perch maybe your ops changed, check event little box at bottom left tells you what you are required to kill to get points.

timber musk
amber leaf
tardy plank
#

The upgrade amounts keep jumping, The uncommon gas required was 1275 yesterday

lime sluice
#

Didn't collect anything?????

compact dirge
#

@white cedar You were attacked by people hunting Augments. It might be “their space” but once you become friendly with them the people hunting Augments hunt you too

white cedar
#

Is there any way to stop them beside fighting them?

compact dirge
#

Stop them spawning? No. There is several ways around it though

#

Send a secondary ship, there is a warp “trick” where if two of your ships enter the system within like 5 seconds of each other only one hunter spawns

#

So if you goto the augment system you want in system view and check your warp timers to the edge of the system where you will enter you can send two in (usually miner and war ship) with the warship arriving first by a few seconds

#

Then you recall it and the miner is free and nothing spawns

#

If you mess it up, you can suicide your warship into the hunter that targets your miner

white cedar
#

Thanks @compact dirge

#

Only just getting started and still learning

weak carbon
#

[Roherz 3★ Abbauen S:897954743 X:171 Y:145] is not working. 7114 ore is shown available for weeks, but no one can use it...

obtuse grove
#

Saladin overpowred???

fading saddle
#

This was lazy 😂

thorn kindle
#

<@&509690795536941056> It seems they have broken the Stella with the discovery patch. I’m not the only one who’s thought that when soloing exchange armadas, we take either a lot more damage or get destroyed when we used to win. To me looking through this, it looks like they have broken the Stella shield. Either in amount of shield or the fact no research works on it any more. To keep being able to solo you need to use a Spock build.

If you compare the shield value vs hull value, stellas shield is much less than any other ships in the game. Trawling back throug an old @nimble meteor youtube video which showed him making the Stella, the L1 values displayed were 59k for shield and 84k for hull health. Now, my Stella (with all 300% bonus ) at L35 shows a shield value of 142k vs 422k for hull health. This is a huge change in the ratio and makes the Stella much less powerful in combat due to the shield being knocked down so quickly. I’m sure it never used to be like this.

Run some tests vs L31 uncommon exchange armada, shield goes around round 9, in a 23 round fight and Stella loses, vs Spock build, shield stays up, loses 25% hull, and Stella wins in 33 round fight.

So, seems to me they have totally booked the stellas shield now and it seemed to come in with the discovery patch

nimble meteor
#

just to add some context remember im ops 41 and have abit more research, thanks for the tag tho @thorn kindle

#

but i havent noticed it havent used my stella in a quick moment @thorn kindle pm me with the details and ill do some test for u as long as it doesnt slip my mind

night mango
#

Weve noticed that Spocks ability doesnt work every time when using the stella in armadas since the update

thorn kindle
#

My issue is not with Spock, it’s with the fact the stella shield seems much less effective now. Ie. I was never having to use Spock before at all so whether he worked or not didn’t matter.

outer orbit
#

Epic armada going somewhere? Must be bored of waiting for people to acquire directives 😂

#

Only seems to happen if they’re on the right hand side of a system

raw heath
#

Hi. One of my alliance has a problem with the Augement Shop. And this has been going on for a year! After he maxed his reputation, almost his complete augement shop disappeared as seen in the picture. His reputation remains at 1,000,500! after many messages to the support came always the same answer, "he must fulfill the requirements, which one is not allowed to say", "the problem was passed on" or "he should update the game". Even the last Augement event has not changed anything. Game has been reinstalled several times and is up to date. This is the case on several devices. Scopely does not seem to be interested in an individual's problem. Maybe someone can help here? <@&509691205798592532> <@&509690795536941056>

pulsar mist
#

Hi. One of my alliance has a problem with the Augement Shop. And this has been going on for a year! After he maxed his reputation, almost his complete augement shop disappeared as seen in the picture. His reputation remains at 1,000,500! after many messages to the support came always the same answer, "he must fulfill the requirements, which one is not allowed to say", "the problem was passed on" or "he should update the game". Even the last Augement event has not changed anything. Game has been reinstalled several times and is up to date. This is the case on several devices. Scopely does not seem to be interested in an individual's problem. Maybe someone can help here?
@raw heath Please have your alliance mate contact me via Private Message and ask him to send his PlayerID to me. 👍

raw heath
#

Thanks, I talk to him

dense flume
#

How am I supposed to complete any events or dailies when is happens every day? I don't know if I have finished one event, all events, mined enough for my dailies so I can go after hostiles etc etc. This has happened everyday since the update, even yoou "emergency update" hasn't fixed it.

harsh bough
#

@dense flume a restart of the game should return the events 🖖

brave ice
hollow blaze
#

Is this a BUG? 🐞 I put captain Pike to boost Stonn ability (increases the cargo size + boost that) when I do a base raid. It will increase mathematically, but my cargo doesn't full. It will remain the original cargo size without Pike boost. (yes of course, the base has a lots of rrs)

magic horizon
#

@hollow blaze Pike only boosts combat abilities nothing else. He also does not boost cadet scotty warp range.

hollow blaze
#

@magic horizon Thank you the information! I tested Scotty and I can confirm that.
So there is still a bug with Pike after all. Mathematically boost non combat abilities and the game show it, but it doesn't affect after all.

nova panther
#

Yeah visual bug. Has been there for a long time

magic horizon
#

@hollow blaze Yes, we all hope it is on the devs list to correct at some point in the near future.

dim crest
keen surge
#

@dim crest those shortcut paths have lower warp range, so you likely lack the warp range required for the direct route.

mild timber
#

@keen surge there is something wrong it's not progressing in the Battle pass.

#

Nevermind I see ,500 off.

native oyster
#

"Strengh in Numbers" event only showed on event slideshow 35 min before it ends. And it was showing different ranks to same alliance.

hexed tree
#

The servertime of 169 is not set correctly. The event Strength in numbers startet too early (at 16:30 CET)

cloud dune
#

Not giving the info... Rebooted the game a few times

lone wigeon
#

Yes same here even did a device reboot and no luck

cloud dune
#

<@&509690795536941056> fix the issue? Can we have 1 day where things don't go wrong? 💩

hard jolt
#

Augment Space is laggy today - Takes about 10 to 15 seconds for it to register things. Like getting back onto a mine or hitting a ship.

native oyster
#

Dumb Game. Cannot select a Mine!

#

Only restart helps

glossy saffron
#

Master Surveyor was working, I scored points in it (achieved first milestone) and then it disappeared

serene crest
#

I’m completing many of the daily events and I have not received any heist loot.

crisp obsidian
#

@thorn kindle @nimble meteor
I was getting approx 4400 eclipse security codes before,now only getting approved 3200 so something definitely seems to have changed with the stella

keen surge
#

@crisp obsidian do you have rank 1 Moreau?

#

They fixed Moreau so that her ability is now correctly tied to her rank (previous static 80% when running Pike and Moreau). This means rank 1 Moreau with PMC is only giving 66% reduction, if you're able to promote her to rank 2 it should give comparable results to before (88%).

proper jasper
#

Half of my events still say retrieving....
No forward motion on this today?

crisp obsidian
#

@keen surge yep moreau is rank 1,getting close to leveling up but not there yet

half sand
keen surge
#

@half sand you'll need to contact customer support in game. Provide them with your dock, ship and crew.

half sand
#

I did. Took me a minute to figure out how to do that. I provided screen shots

#

Thank you!

solemn ermine
solemn ermine
sly pilot
#

#👾-bug-reporting So, a graphics glitch cost me nearly 700 lat to fully repair a ship I would never have used lat on. Tech support gave no support. I feel robbed.

As you can see, there's definitely a glitch. In programming a well as "support".
@solemn ermine you're not the only one feeling robbed. Scopely CS will always defend the company's incompetence in development & management and will not grant any benefit nor compensation for any lack of promised but not delivered features and regardless the money you spent.

solemn ermine
#

Well, since they don't really seem to care.... I don't really care about how much noise I am going to make.

royal turret
#

Wuts going on with the discord its not working right

crude veldt
#

This event is not scoring correctly. We have 71/73 people in our alliance, and at least 30 have completed their Data mining event, but according to the numbers only 8 people have finished.

unborn tiger
#

The game doesn't work right. Every event isn't scoring. No notifications plus all the regular glitches.

crude veldt
#

@pseudo lagoon Didn't show for me either. I finally got it to show up with 28 secs left on the timer.

#

What a waste.

normal berry
#

Let me add my feedback - the event never showed up for me despite numerous restarts.

acoustic aurora
#

Event was messed up. Half of us had to reboot to get the event. Half of the alliance did not get it even after reboot. Then we had to reboot again just to get our rewards!

quasi egret
#

So , never got the Strength in Numbers event. Is this being addressed?

rough sky
#

eu/us have run, apac is to come in a few hours

timber musk
random hornet
solemn ermine
#

No information button for the outlaw ultra chest...intentional or not?
@timber musk

I noticed this last time. Copy and Paste = Garbage in, Garbage out

oak carbon
#

Hello All

I’am Currently a lv24 in the game. I’ve tried to attack lv 20’s in game though are unable to which leads me to believe you can’t attack 4-5 lvs below yourself.

The other day a lv35 attacked me, I was like " What the Hell " .

So, did this person bypass a rule / programming or did I miss something.

vernal wolf
#

Hello! I want to report an error in the game, in which players on 22 warp can extract resources in systems with 40 warp. Probably everyone knows about this error. When placing the base in the Wolf system, you can mine latinums in the Bernard Star system using ships with 22 warp. I think that for players with a reputation for hatred in the federation it brings an imbalance in the game. Please fix this error, or add systems from romulans and Klingons with the same capability.

worthy juniper
keen surge
#

@worthy juniper do you have any officers in officer slots that are not available for use on that ship?

oak carbon
#

Well that sucks , in other games I've played, you couldn't attack anyone 4lv's below your own. This stopped someone with over 1m more attack points from bullying newer players.

tall estuary
#

I have looked all over for information on this bug but cant find anything. I can join an armada, even be the strongest ship, but if too many ships are in the circle when the fight starts i get bumped out of the armada, only exception is if I'm starred or armada leader, it happens every time. I have raised a ticket but thought i would also log it here in case anyone else has this issue.

tawdry quiver
#

@nova panther I spent the 1k 4* gas (I’m level 38, so it was all@from epic armadas) + the 30k Research Credits for Prime Augment Favor. It changed nothing, yet support won’t help. Can you help me?

nova panther
#

it is to help you get more aug rep in aug fac store

#

will be useless if you already maxed it

tawdry quiver
#

That’s so frustrating. Why is it available to an already max rep player then?

#

Side note: support told me to request a refund from Apple. Smh.

#

Also, I’ve been max rep since like ops 26. Are there actually players who can access 4* mats who can benefit from that research then?

nova panther
#

🤷‍♂️

#

it is prob for newbies

hardy trench
#

Aug were easy to max... but time consuming... So I guess I see its point...

#

But it would be something a really low level player would require... probably sub 24 level players

tawdry quiver
#

It’s like those avatars in the faction store that we already have. It just doesn’t make sense.

twin trellis
keen surge
#

@twin trellis you need to contact customer support in game and provide them with your ship, crew and dock of the stuck ship.

bleak sedge
#

The 75k 4 batch in the refinery is still giving out only 7 uncommon. I am sure most players would consider that a bug.

dense flume
#

Again no event or dailies for me to see how I'm doing. I get to see what the event is at 5pm then don't see it again, so I don't know if I've mined enough, or finish any events. The dailies I do from memory. This ruins the game for me and I'm thinking of quiting now, well done.

noble basin
#

My daily events still don’t show, I have to restart to see them every day

#

So I am expecting to have to restart in an hours time

#

I am on an iPad if this helps

native oyster
#

My game restart every Quarter if an hour, especcially when minijng in enemy territory, when restart the ships are destroyed and it allready happened 3 times jj 1 hour.

dull terrace
#

this was today... and just updated (in englisch) the dates. Ridiculous... we all were ready for this... super management...

nova panther
#

Cant see the problem

dull terrace
#

it's wrong! WRONG DATE! WRONG TIME

nova panther
#

It says 15 September which was today and it happened

#

2nd one might be the wrong one actually

#

🤔

#

Because we definitely did had Strength in Numbers today

dull terrace
#

this happened NOT today here. yesterday it was rushed in... but not today. we have now 3 different times and lots of fun dates for it

#

the last "überzahl" event is that from yesterday. there was no today

noble moss
#

Yesterday was 9/14

dull terrace
#

yesterday there was the event at 17:15 as announced

noble moss
#

In your second SS, there is no 9/15 (aka now) - for which I am grateful. From what I gather, your report is that the English announcement was updated but not the one for other languages. I'll ask the team to check that.

dull terrace
#

the english was updated very late today. we were already in the starting blocks

noble moss
#

Not surprising, given the sudden changes. I'll ask them to review the others to be sure they're all in providing the same information though.

dull terrace
#

thx

noble basin
#

What a surprise daily events did not appear until I restarted, please get this sorted

keen plank
#

Is it a bug that the autocorrect is not working anymore?

icy gazelle
#

Top one matches the numbers in the English version 🤷

hollow sandal
icy gazelle
#

No habla Espanol

hard jolt
#

Anyone else's game lagging at times? Ships literally teleporting across screens and what not.

wide bough
#

@hard jolt have you tried restarting the smartphone?

knotty pasture
#

<@&509691205798592532> if you could pass on to the devs....the latest game store update that was released in stores today causes two issues. They are: stuck in combat for ship on dock E AND the the pesky connection bug that tells you connection lost. I had zero issues prior to downloading that game store update.

charred thunder
#

Cant see the problem
@nova panther

This is the original date/times when the arc first launched....next pic is the date and times NOW

#

but it does depend on the time zone, the EU & US happened in their Timezones on the 14th, the APAC happened on the 15th. (in New Zealand, the EU timezone for My Server happened at 3:30AM 15th New Zealand time)

#

so dates can often be confusing for different timezones.

karmic berry
#

I still had to load game to see this event. My alliance was on the ball made sure we all knew when it started so I didn't miss out.

#

Reload

hard jolt
#

@wide bough Yes. And I am not the only one reporting this as a problem.

worthy juniper
#

@worthy juniper do you have any officers in officer slots that are not available for use on that ship?
@keen surge Sorry, just today can read your coment. I don't know. Like who?

keen surge
#

@worthy juniper not a who, but where. As you level up your ships you unlock slots below deck, but if you swap ships the officers will stay in these slots even though they're not available to use on that ship.

#

If you have officers in these locked slots it can artificially raise your power during combat and when other players look at your ship, though the bonuses are a lie.

gritty cloud
#

I did 2 Officer events total 330k but got no points awarded in the bridge event

#

330k in levelling up officers

nova panther
#

@gritty cloud were they Discovery officers?

gritty cloud
#

No @nova panther

#

Ahhhh, the penny drops...me bad

nova panther
#

🖖

delicate palm
#

spore drive not working, ...

#

Tier 2 have 29K myceleum, it doesnt even give me option

#

shitty ship and not even working way to go scopely

nova panther
#

Updated the game?@delicate palm

delicate palm
#

when? today?

nova panther
#

Check your store please to be sure there is no update

delicate palm
#

thx yes there was one on yesteday, doing now

#

would be handy if scopely learned to correctly announce those...

#

ths man

#

works now!

nova panther
#

👍🏻

native oyster
#

My 8 hour shield ended before time.

icy gazelle
#

@native oyster please don't spam channels with the same post, i have removed them all, pick the channel most relevant and stick to it

native oyster
#

How can anyone tell which is which???

native oyster
#

bug: you know you have a bug on showing xp won on battle, right? you hit the 1st ship, and only before engaging the 2nd ship it displays the xp won on the first battle.

wide bough
#

@native oyster the same, you need an extra attack to up the level of your ship.

native oyster
#

@wide bough not sure i understand your answer. that might be a detail i have to pay attention to 🙂 but i'm "reporting" a information displayed on UI that comes at the wrong timing.

narrow copper
#

I reported to in game help. Which was pointless

#

Really stoked to know that if you can prove the glitch happens they still won’t fix it.

#

So make sure not to waste time talking with in game support they will not do anything more than say it’s your fault you download game

sly pilot
#

Really stoked to know that if you can prove the glitch happens they still won’t fix it.
@narrow copper they have robbed me of 700 officers shards because of these defects (over time). They won't do a thing. Agressive customer support. If you insist they threaten with gagging.

narrow copper
#

Oh I’ve been screwed by scopely lots. But this time I was able to prove it. Like what they say to do if you want it to be fixed. So now they just say no closed ticket.

thick sleet
#

I believe thats an issue with the r&d bonus. Usually it was applied after you had the full amount, deducted it and then you had a huge anount of rss left.
It seems they are trying to give you the net value of the cost now upfront and there seems to be some display bug.

charred thunder
#

I reported to in game help. Which was pointless
@narrow copper yup it is a display error, I’m assuming you bought the prime that reduced the uranium cost? you will only pay the lower amount, because that’s the research showing the amount,
The way to know is as you have done, go into the upgrade you want, then back up to the ship view, then back into the upgrade, and it will show the correct lower amount, it’s something they are still working on, but at least it’s better then it was before where we couldn’t even see the discounted amount.

#

So you haven’t been screwed, you’ve only spend the correct amount of resources, the discounted amount, it’s just the phone client matching the server side information,

narrow copper
#

No the glitch is it was charging for the other weapon cost and not the one upgraded. So charged me twice for expensive one

vocal herald
buoyant glade
#

Two groups can join an armada at the same time, wasting directives of the group that joined a matter of seconds after the other. Normally I can't start an armada that another group has started. The armada button isn't active, I am locked out, which is all good. I can't tell what another group is doing. The screen is covered with the armada pop-up. Yes, I should get my directives back. The timing of the block of one of the groups is flawed, inadequate to prevent this. From a business perspective I can see this is favorable but it is a deception. Shame on the developers.

random hornet
wispy terrace
ebon otter
#

@buoyant glade the worst part of that glitch is that if the alliance that called first fails the armada, it will cancel the second alliance's if the gap is 1-5 seconds

#

Because the armada is locked in battle

bright sky
#

It would appear the healthy mining ability is not working

buoyant glade
#

@ebon otter Thanks, I was 1 to 2 seconds behind. I backed out of area but nothing good came of it. What a mess.

keen surge
#

@bright sky check actual mining speed. You should find that the Northstar ship ability is not in the stated mining speed, but that it mines at a higher rate than stated (you'll zero faster than expected).

bright sky
#

@keen surge thank you for clearing that up! Much appreciated!

vivid jacinth
#

Before and after photos of an upgrade to a phaser cannon. I have a 50% discount and a 17% discount due to research that should be applied.

#

0 discount has been applied, as can be seen the full cost is deducted

#

(Referring to unc explorer ship parts)

#

I have raised this as a ticket a number of times now. I am fed up with Scopely closing the ticket without me agreeing to it’s being closed. That’s just rude.

#

This all said, I just saw something strange. Sometimes when I go into the remaining phaser cannon to upgrade it shows a lower price.

#

Same as from the before screenshot of the cannon I upgraded. Other times the larger price.

#

Something here is wrong and confusing.

#

Screenshot taken a min ago (upgrade carried out a few hours back)

swift dust
#

@vivid jacinth there are a number of resource types and each have their own buffs ... which one are you referring to? RSS, MATs, or PARTs

#

for instance ... G2/G3/G4 Crystal cost calculation is: base cost / (1 + PureCrystal + klingonPureCrystal + ShipComponentEfficiency)

keen surge
#

@vivid jacinth Scopely have reintroduced the client showing the cost reductions (with some specific reductions left out), though it is again being inconsistently applied. It's likely that the displayed and actual costs matched because this is the reduced price, and the other upgrade at the higher rate it likely your base costs.

safe gazelle
#

I put a 12 hour peace shield on amd it stopped at reset, i lost 42m parsteel and 10mil trit nit a lot of dilithium.

untold shale
#

Big bug during event with officers. You give the information that Pike is part of discovery (from series it is right).
So we run the secound officer event of discovery and I got zero points by getting parts of pike, zero points for upgrade him or level up him...

Please fix that issue and give my points! Also in last officer event I got zero points for getting 19 parts of pike... Unbelievable that your support close the conversation tickets without real help. All is based on your description of officer event and I sended also Screenshots.

Best regard,
SHammers

swift dust
untold shale
swift dust
#

That's not saying Pike is part of the Discovery Crew

untold shale
#

And support wrote you got 5k points for upgrade Pike, but I got nothing

#

He is capt of discovery for some episodes in series

swift dust
#

Ah, that is different ... post a screenshot of that here...

#

TV series and the game are two different things

#

And, if you are slitting hairs, the Pike in game is from the Movie, not the Discovery TV series

untold shale
#

Why did support wrote than, that I get 5000 points for upgrade him and I didn't get it?

swift dust
#

Only Support can answer that

#

post a SS [screenshot] here as proof

untold shale
#

How many times... They closed 2 times it...

swift dust
#

always screenshot... no proof = was it really said... 🤔

untold shale
#

And I sended Screenshots

swift dust
#

go back to help and tap the conversation button and the history of your support chat is still there... take a screenshot and post here

#

I know mine is ...

untold shale
#

Y I did it

autumn socket
#

Biggest bug bear of mine is support closing tickets to quick

modest niche
#

Anyone have a problem with not getting points in the current ship materials event?

pine cargo
#

The Discovery arc is a failure. Ship is useless events are having tech issues. I would like a refund for all purchases I made for this arc. It’s not as advertised and no value for money spent. My ship is sitting and collecting dust and does not even work right. Horrible Arc. You should have done another much needed Borg arc and waited on Discovery to make it useful

wary thicket
#

I've run into a bit of a problem. The Discovery mission chain. The Trail Of Mist and Shadows to be precise. It says the recommended level is only lvl 3 but the auction is in lvl 40 warp space. I'm only lvl 12! How do I complete the mission?

#

The mission shows that it's in the Suliban system. I can't reach it

pine cargo
#

Hahah. Major bug. Discovery does not die when being defeated by exchange hostile. Lol. I can hit it 3 times and regenerate. No vemet.

icy gazelle
#

@pine cargo looks like 100 round battle limit?

pine cargo
#

Ah. Never checked. Indeed. Battle log shows only 100 rounds.

glad delta
#

Please free my ship so I can play this game what a bug

#

I have sent in a ticket but just wish to play as this is my main player slot so without that will find it harder to do daily’s when killing

#

It’s slot B where I have the problem

mental atlas
native oyster
#

Ship upgrade Event not working for the USS Discovery

noble basin
#

My daily events still don’t show without a restart of the game so how is today’s anomaly event going to work

crystal saddle
wet shale
#

Event work, but need to restart app to get it... this bug stay from long time it was same for dayly events

quaint eagle
#

Its requiring 15 milestones instead of the 5 as the posting

inner kayak
#

Hahaha, the anomaly is still garbage. Your servers cannot handle that load of everyone going into select systems all at once. Id attack a red, wait a second or 2 and some other dude gets him.. Or the spawn rate for reds is garbage too. If your going to continue to do this, increase the Damn spawn rate when these events happen. Or instead of 5 or 6 systems, open them to all the new systems (don't honestly know if that would help the lag issues. Im a machinist, not a programmer). Lag city on server 43....

warped raven
#

Lucky you i was having to hit attack up to 4 times and still not hitting one that spawned right next to me

inner kayak
#

@warped raven. That was happening to me too, just didnt put that down 😉

near current
#

@quaint eagle there are only 5 milestones...

#

each milestone requires 3 points

warped raven
#

All this is because of poorly thought out events just to make a crappy ship semiuseful

late mica
#

Well what do you know. Another failed event do to bad server lag and bugged out system. Thought you said you fixed it scolply. Guess not.

warped raven
nova panther
#

there isnt even lvl in anomaly systems

warped raven
#

Just now went and double checked. Strange why not when all other systems do.

nova panther
#

🤷‍♂️

quaint eagle
#

@near current 1 point is 1 milestone from the hourly event. so I read it as we only need to complete 5 milestones from the hourly to complete this one. I see you are reading it differently. 15 points means a min of 5 maxed out hourly events. which is not a realistic goal for an event. based on lag and other factors, you might need to play hourly all day to have it completed.

vocal spruce
#

Had this event today, problem is I'm already ops 23, how can i complete this?? also to note talking with other this seems to happens to them as well

royal turret
#

Y did i not get it please bring it back

sharp mica
#

Another horrid event from Scopely. Thanks! Finished the Anomaly event, but the chaotic space event didn’t register the win. 🤬

near current
#

@quaint eagle well i just meant that the "5 milestones" was in regards to the milestone event, not the anomaly event itself

buoyant glade
#

Nice to see the anomalous events. To bad they are in the form of yesterdays results were i didn't rank because i couldn't see the events. I have the chaotic events but no anomalous stuff to be found. Thanks for the effort.

tiny trail
#

1000 Punkte erzielt und keine Belohnung???

mystic nebula
swift hazel
#

I target on these new mycelium hostiles and it doenst attack

#

Amazing work

inner kayak
#

Its even worse than before the small update... Lag, lag, lag, lag, lag, lag, ship destroyed 2 min ago, lag, lag, lag.....GARBAGE EVENT.... 10 min I was able to kill 1, 1 red...horrible... But I did see the event so at least that part works 😒

sick terrace
#

Maybe STFC is the bug

austere birch
#

The anomaly event is utterly unplayable

crude veldt
zenith mural
#

Scopely/Digit doesn’t have enough server power to do this type of event. Way too much lag.

fluid sand
#

[Server 161] The Anomalies event continues to cause problems. Too many players concentrated in one place cause the game to crash.

kind vapor
#

Server 31, ships not attacking the hostiles

tired coral
#

@ivory vortex multiple issues with this event being reported to me by my alliance as well as personal experience. When targeting a hostile your ship,just sits there and doesn’t attack, then someone else gets it. The hostiles are there and then gone without anyone nearby attacking them. The lag is horrendous. Still not fixed guys.....😡😡

zenith mural
#

One hostile with a dozen attackers at the same time the system can’t handle the input.

wheat smelt
#

@ivory vortex .... points not being awarded for anamolous event

coarse summit
#

Big lag on attacking with the event. Battles happen and sit on 0 for around 5 seconds. Your ship sits there when you say attack.

prime turtle
#

Server 17: anomalous event is not working. I followed the same hostile for 2 minutes continuously clicking attack

#

Bunk

willow forge
#

So event is jacked! Cant target ships. And the 1 time i get one the battle is frozen and have ti reboot several times. Please end this madness

#

And compensate

wheat smelt
#

Server 21

#

Didn’t realize problem until alliance mate called it out

willow forge
#

I suggest making hostiles all day and in all of those systems. So crowded its fubar

fresh sigil
#

During the event I got kicked off due to a connection issue four times

willow forge
#

Yeah its bad

heady yarrow
#

What a horrible "fix" to the garbage anomaly events! Every zone is way over crowded and laggy it takes forever to get a kill and when you do the combat sits for like 20 seconds. I would have to be in every hour on the hour 8 times to get the solo points finished. Screw it!

wet shale
#

Hitting a lot, but just not counted.

upper stream
wet shale
#

And saying an upgrade in the battle is not fair.

inner kayak
#

Use all mycelium systems for the events....

wet shale
#

All my apps are up to.date, just you can not absorb a verry short event, it's need too much ...

native oyster
#

Strengthen your station event is bugged. I was lvl 36 20 minutes ago and decided to finish upgrading ops to 37. As event was laid out for lvl 36, I should get 230k points and achieve first milestone on the event. Upgrading ops to 37 gave me 230k points but also changed the event targets into milestones for lvl 37, thus moving the goalpost and giving me no awards.

noble basin
#

@everyone

Commanders,

Regarding the issues with the Anomaly events. We recommend to update the game from your respective stores so you'll be able to see the events correctly.

Hard to do when there is not an update there, another great f up

#

And btw I can’t see the events without restarting , even the daily ones, it’s been like it for at least a month

untold shale
#

Well and you haven't fix the bug with pike during officer event. I didn't got 5650 points which would give me a rank in top 10 and good prices...

#

You still should fix this and give the rewards back

somber light
#

In pop up fail mushroom event, there is a 5 to 6 second lag from time I hit attack and ship actually attacks.

#

Missing out on kills

inner kayak
#

@noble basin I was able to update..... Its worse than before

somber light
#

Folks in my Clan do not see any update....android and iOS

#

LOL

noble basin
#

Nothing in the Apple App Store

#

Another Scopely lie I guess

crude veldt
#

My update was in Play store at 9am MST

noble basin
#

Maybe mine auto updated, if so the update does not work, still don’t see events until I restart

inner kayak
#

Was there like 100 people on server 41 when you tested this????

primal pecan
fluid sand
#

Server [161] Anomaly Event. First the game slowed down, then everyone, including me, exploded, and finally the game crashed ... this is a disaster.

primal pecan
#

We all should get paid for being beta testers 🙈

onyx portal
#

events counter still not woking! We need to restart the client to see them. Some of us need to restart 3 times! Systems are full of graphic glitches,..total crap!

wet shale
#

Please, can you traduce correctly the events and dayly events, federation is not kligons. It was realy boring.

#

Frency traductions are verry poor.

high vector
hasty basalt
#

Umm, the strengthen your station event is bugged.

alpine surge
#

Just leveld to 18, trying to do the mining missions but will not complete the Nelve part even though all my ships are in that system

wary python
#

When attempting to spore jump to system not within range, discovery prompts strange errors.

tired coral
#

I did the update and its still messed up, what now scopely....smh

onyx portal
#

The endless bugs and glitches are taking the fun out of the game. they really should hire some developers who are able to do their job!

open sorrel
#

Game won't load now. It's stuck at localization. I cleared cache and rebooted but no change.

inner kayak
gaunt nacelle
#

Can not target any anomaly hostiles. I hit attack and discovery just sits and does not attack.

cursive mural
#

Can't attack anomaly enemies or mine mycelium. Then game crashed

quasi bolt
#

Weeeeeeeee

#

This is the dumbest crap ever.. You can't attack anomalies just wasted 15 minutes chasing the same damn ship

ruby jolt
#

There is a bug with scoring, competed one event for 3 tokens and only two have registered on the other event

#

Getting multiple reports in alliance for same thing

placid island
#

I've killed 6 ships and recieved only 1 point.

#

Also multiple lock ons required to actually engage a ship. Had to attack the same ship 3,4 sometimes 5 times before it would engage!

normal cobalt
#

New mining event does not count all mines you do during the event

uneven cloud
#

You seem to have better luck than I did then. 20x trying and still never engaged. Managed to kill 4 ships in 15min due to not engaging in battle

random hornet
#

After update of game still issues with Anomaly event, it's awesome some players are getting rewards, what about the others that are unable to contribute to their alliances and lose out on solo rewards because of lag and other concerns?

amber glacier
#

I upgraded ops from 40 to 41. The rewards should habe been 2b parsteel and sth about 54 m in tokens. And i got: NOTHING. well done.

quasi bolt
#

You seem to have better luck than I did then. 20x trying and still never engaged. Managed to kill 4 ships in 15min due to not engaging in battle
@uneven cloud 3 more than me dude, congrats 🙂

#

Maze its working as intended 👍

uneven cloud
#

Also, another bug. When using discovery black alert, some times it does the black alert and as soon as you are in the system the warp timer pops up and the ship shows it is warping through the galaxy which is only fixed by reloading the game

somber light
#

Really is a great game in the hands of incompetence

somber light
#

Trash

#

Ship wont attach

#

Good lord

sick terrace
#

FFS the mining one at least worked better, why have 3 of the 4 been hostiles

somber light
#

Clan mates are leaving to play EvE right now......

indigo egret
#

I got zero points in anomalies, update done before, was also in right system

normal cobalt
#

Again only engaged a few times out of the dozens I tried eve os looking more promising every event that don’t work

native oyster
#

Massive lag on server 142. Reds appearing and disappearing across systems. Not just anomaly systems

inner kayak
#

I have a better chance to complete anything related to this event by mining...

carmine canopy
#

My app is up to date, but still having issues with the event once I am in the event space. Clicked attack three times on a red, each time ship flies to it and stops, then someone else flew over to me and got the kill. No connection error. When I am finally able to attack ship is spending too long on the attack.

#

Another issue is amount of enemies in each space, the new ship pretty much sucks and everyone using it can only get to the lower systems so there are way too many people for the amount of reds.

vague jacinth
proper jasper
#

Anomalous phenomenon still wasn’t working properly. How are we ever supposed to finish these events?

keen surge
#

@proper jasper latest one was mining for me.

past wedge
muted yew
#

You're pressing the button next to recall? @past wedge

past wedge
#

@muted yew Yep, recall is greyed out.

muted yew
#

Theres your problem. Press Set Course on any of the new systems

#

The button next to recall is to recall via spore drive

past wedge
#

ah ok

muted yew
#

If u press Set Course to any new spore system you'll get the option to just warp or use spore drivr

past wedge
#

k

#

that was it, thanks

muted yew
#

👍👍

pallid shoal
#

Will this bug be fixed or players who upgrade ops be compensated?

amber glacier
#

@pallid shoal thats the question. I upgraded from 40 to 41 and still got no rewards

raven leaf
#

Haha so the last event didn't piss you off enough. As a level 40 needing to hunt hostiles with a lvl 43 up ship to even score points

#

An total lack of care

#

Scopley can take this game and shove it

native oyster
#

Bases are unshielded, but once you press on them they become shielded.

deep solstice
random hornet
#

Not only cheated, the lag is fracking brutal, 10x worse than usual. I stopped taking the Scopely survey because nothing has changed to fix the bugs.

prime turtle
#

<@&509691205798592532> thank you for taking our observations/complaints about the event and getting it fixed quickly. Much appreciated 👍

burnt coyote
#

UMMMMMMMM are the Suliban Nomads supposed to be using the Nausican avatars? BC those AKSHUALLY aren't Sulibans teleports behind you

#

Todem (18) on Server 49

random hornet
#

Lag still not reduced and players are now hitting players because of it.

prime turtle
#

You're saying it has become a player versus player game?

stoic surge
#

Anomalous Events really buggy. Hate them. Long lags on engaging hostile or can’t engage at all causing multiple players to try over and over to hit a hostile and they can’t till someone gets lucky. On top of that, there’s aren’t enough systems with the event resulting in too many players packing into a small space. REALLY bad game design.

hardy trench
quick shadow
#

Does anyone else get this bug sometimes? Tons of the systems are suddenly set to warp range 26 which means some of my ships can’t reach them. Especially annoying with the discovery arc when you need to get somewhere fast.

hardy trench
#

Does anyone else get this bug sometimes? Tons of the systems are suddenly set to warp range 26 which means some of my ships can’t reach them. Especially annoying with the discovery arc when you need to get somewhere fast.
@quick shadow You are located in a warp 26 system... So to leave that system you need warp 26

#

That's why all systems have a warp range of 26

quick shadow
#

Ohhhhh!! I had no idea! Thank you so much.

nova panther
#

@hardy trench no that is a visual bug. If you dont have a shield time -> no shield. Restart the game to be sure

civic tiger
#

Huntings feds for an hour but get no points. Hunting klings and roms before going to bed was no problem. Only hunting feds today morning does not work.
Game updated and restarted several times with no effect🤷🏼‍♂️

nova panther
dull terrace
#

If you want to avoid errors, play in english. For almost 1 year the descriptions of officers in german and other languages are wrong /changed with other officers. Ticket after Ticket and nobody at Scopely cared

civic tiger
#

@nova panther true..i know that issue. I should first finish my coffee🤦🏻‍♂️. Ty👍🏿

icy venture
nova panther
#

@dull terrace yeah it isnt a priority sadly

amber glacier
#

What about the issue with the "strengthen your station" event? Upgraded the station from 40 to 41 but got no rewards. Only the event goals went up.

nova panther
#

contact support

echo sky
#

Server on holiday for tracking dailies today? Not seeing any credit for mining and other things

icy venture
#

In three out of the last 4 hours the 3-minute warning icon for Anonymous Phenomena has failed to appear automatically. I had to close the program and reload it to start the mini-event.

amber glacier
#

"Contact Support" Good reply... I did... As im not the only one a better reply would have been: "known issue" , "thats new" or sth like that.... "contact support" doesnt really help a player who obviously plays this game longer than one week...

keen surge
#

old issue, just event doesn't come around very often. no doubt mods have passed on feedback, as this has been a common enough complaint today (and last time I saw one of these events run). If you contact customer support they may be able to assist you further.

lone shell
#

MOST annoying bug - because it is PERSISTENT! (i.e. "does it all the time")
Sorting Officers simply does not work! If you re-sort/change sort a couple of times maybe you'll get one of them to work'ish.
IF you (Scopely) look to fix it, then please ADD SORT ON NAME!!!!!!!!! duh!

dull terrace
#

I have to restart the whole game twice or three times until the announcement of the anomaly is shown

midnight trellis
#

Hello you can help me please I have a big problem with the game for 1 month and help/faq doesn’t believe me.

white stream
#

Why am I now having to mine 4 star gas for my Fed dailies when I haven’t changed Op center level?

icy venture
keen surge
#

@white stream faction dailies have always been based on your faction reputation tier, not your ops level. You will need to lower your reputation if you are not up to the G4 faction content.

icy venture
#

I think that Anomalous Phenomena is overloading the server and that is why so many errors are occurring.

keen surge
#

@midnight trellis maybe, but you'll have to let us know what the issue is first before anyone can say?

midnight trellis
#

@keen surge I had an event last night and the points weren't counted see the photos

#

I have mounted my ship in xp but the points are not counted. i had the same problem last month and the faq doesn't believe me.

keen surge
#

the screenshots don't really help much to be honest.. but if you should have earned points it's really only customer support that can help you with it unfortunately. One of the mods here might be able to help you in dealing with customer support, but only customer support has the power to actually effect your game unfortunately.

wicked birch
#

@icy venture . The last event was mining mycelium for me, not hostile killing

hasty trail
#

Another bug in Scopely mathematics... I was level 33 and to tier 1 reward I needed 67k points. So I did upgrade the ops level, used the accelerators and after completing the upgrade I found that I do not have a reward, but the number of points for tier 1 reward increased to 100k. So you deprived me of my reward!!! In game support is incompetent, as usual... bla bla bla.

#

EVENT: Strengthen your Station!

amber glacier
#

@hasty trail The same happend to me. From ops 40 to 41. I do not know exactly the upgradetime but it was far past 110 days and about 4B par

fallen talon
#

ship parked at base but has warp effect

#

here the opposite ship in curvature that takes the base for a walk

icy venture
fallen talon
#

error when casting warp and mine

#

sometimes when you recall the ships they get lost and the error message comes out

modest yacht
#

I think it has already been reported, but ships strength is wrong in the armada summary, and total armada power too as a consequence. Single ship's strength get fixed if actively checked.

elder flame
#

@hasty trail @amber glacier someone in my alliance has had a reply from support and they said this was the event functioning normally and they had to continue to spend to hit the milestones...

#

@ivory vortex can you address this^ in an announcement. Ludicrous to continue to allow players to spend mats, rss and speed ups (including those paid for with cash) in an event with shifting milestones where you may not even get any rewards!

#

@zealous grove ^worth a vid Rev

#

(I am not the support worker 😂. Just a coincidence)

pliant folio
#

Yeah... that’s some serious B.S. It can’t be right. That’s classic bait and switch.

#

If you get an event at your level, it should be locked until the event is over. You don’t get punished for doing the milestones of the event. That’s bad... even for Scopely.

royal turret
#

These to are way to fast 8 cant do them its not funny and its not right to

amber glacier
#

Its just FRAUD.

amber glacier
#

I know that wont change anything but im going to report this behaviour to Google and Apple. In my point of view its criminal. Perhaps if enough other victims report the same scopeley will crash from their landlord-throne

tulip pier
#

Hi, I'm having an issue with one of my ships being stuck in a star system

outer pecan
hasty trail
#

@elder flame I got same response... It's nonsense...

pliant folio
#

@hasty basalt see @elder flame 's response from Support above.

elder flame
#

Not my response. Was someone from my alliance. Currently waiting on the reply for my ticket

hasty basalt
#

@pliant folio that cant be right

hasty basalt
#

The Scopely screwjob.

pliant folio
#

It's stopping me from spending a couple hundred bucks. I'm not participating until they acknowledge that's not right and fix it.

#

My wife thanks them 🙂

hasty basalt
pliant folio
#

"This is easy to understand and is working as designed. See, we tell you need to do something to get some cool rewards, then you do that thing, and we realize that you do what we say, so instead of giving you the rewards we go back to step 1 and tell you that you need to do something to get rewards. Just keep spending. You're not going to feel better but we'll profit enormously. Honestly, we don't understand what you don't understand."

cerulean saffron
stark ember
tawdry sphinx
#

When I use Nox Player in "Basic Mode (DirectX)", it crashes every time I try to click from the "OFFICERS View officer info and upgrades here" officer list to the "OFFICERS" specific officer view screen. Sure, Nox Player shouldn't crash when STFC sends it whatever it's sending in the specific officer view screen. But it seems likely that STFC is sending Nox Player some kind of malformed system call.

#

The work-around is to switch Nox Player to "Enhanced compatibility mode(OpenGL+)". But that's not much help, because lots of on-screen text disappears:
(Before LEVEL UP.)

oak vine
#

@tawdry sphinx Android Emulators are not officially supported, if they don't work, you are on your own.

wise wagon
#

There is something wrong in the targeting of hostiles in izanami during the events. I target I am on the only person near the hostile, can't target it, it doesn't start a fight, and someone further away comes over and the fight starts for them. Something is seriously wrong. It was happening yesterday and it is happening again today. FIX IT

mystic ice
#

A new world, a violent world is not awarding correctly displayed points on 2nd wave of missions.

#

I am at 11 points when I should be at 12. All 1st wave of missions are completed.

icy venture
#

THe screen froze again and then all ships and nodes vanished. The program was released once the fifteen minutes was over.

humble sentinel
#

I have one ship keeps going back to rom space when I try to recall ship to base, please help

mystic ice
#

Follow up screenshots showing only 1 point gained in event since last mission completed.

humble sentinel
#

Hello is someone going to fix my problem orwhat

prime path
#

anyone had an issue where u get stuck on a screen and the back button in the top left doesnt work at all?

real vortex
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Cant log in

lean charm
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My 10 token mission has vanished

bleak sedge
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Refinery still bugged. Only got 3 rare from a 4 batch. No uncommon.

daring dirge
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Server 15 -- same exact evetn is already completed. Couldn't do it again even if I wanted to.

winter valley
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@ivory vortex
Can someone explain this to me. The other day i took a SS of my Galdius Shield update cost for someone. Well when i looked today i notice it has gone UP, yes i said UP.
Couple of days ago it was costing me 1961 Crystal and 28.3M Trit, Today it is costing me 2000 Crystal and a whopping 43.7M trit.

Someone need to explain how this has gone and why. I could understand it going down for research update or even an update but GOING UP.

Everyone watch your material cost. It should be no surprise that scopley is trying to rip us off AGAIN and AGAIN

keen surge
#

@cerulean saffron Scopely can't translate, the text descriptions are incorrect. You can switch to English to check or judge the event based on the image, but there will be one for each faction.

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@humble sentinel you need to contact customer support in game, no one here can fix your issue. Provide them with your ship, crew and dock.

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@bleak sedge that's not a bug, it's basically a slot machine and the odds are not in our favour 🤷‍♂️

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@winter valley Scopely have tried to introduce the cost reduction research showing in game again, though excluding some of them, and like last time it is only displaying intermittently. The higher cost will be the base cost, lower will be with the reduction research.

hasty basalt
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I did contact them, they closed the ticket.

keen surge
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I didn't @ you 😋 with yours, it's an old issue and is being well reported again. It's possible that Scopely will address if there are enough complaints, but given that this is not a unique issue I'm not personally hopeful. Right now, all you can do is complain reasonably and hope enough noise is made by enough people that the powers that be decide to do something about it..

limpid rampart
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I am getting ZERO points from Anomalous Phenomena
As you can see from the screenshot, I mined a total of 3,281 BEFORE the end of the event (9 minutes)

gilded holly
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Sooooooo am i misjudging this or has someone serious fked up, The event gives u cultivated mycelium but if u do too well u get punished coz u cant refine it?! So do i stop doin events? Or do i stop mining and killing the new things tht u have introduced?! 🙈

tepid flame
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@gilded holly did you make sure you were in one of the selected systems for that event. The event randomly selects a few systems and mining will only count if done in one of those systems.

gilded holly
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Ye always check the systems prior to event starting n head to right systems, The complaint is about the refinery tab, Cant refine because ive already earnt too much through event rewards? 😳 Punished for pushing to complete events! 🙈

keen surge
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I'm not sure that's a punishment, it's just more refined mycelium? Better to finish the milestone events and earn the stuff for the other refinery option.

tepid flame
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The first refinery is for refined mycelium as order stated. Scopely gave you more than a full load already. If u use enough you will be able to start refining more.

hasty basalt
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@hasty trail scopely...

sick perch
#

Connection issues as always

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Not to mention the lag as well

frozen fable
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Please notice i have two differnt tabs for a new world a violent world event. Please note the different names of missions. Please note both show unfinished. I believe i finished them but didnt get the payout from the final mission when maia starts speaking through the ancient tech. Any help would be appreciated.

noble moss
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@frozen fable Please don't post your playerID here. You will need to send a ticket to customer support. If you don't know how, the process is in #557163704383438850

frozen fable
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I cant figure out how to send screen shots from the faqs

noble moss
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After you've sent the initial ticket, it will allow you to attach screenshots.

tawdry sphinx
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@oak vine Thanks for the reply. That's a drag. I suppose I should report to Nox then.

austere halo
#

US Server 43 Garstang lvl 28 cannot access account when logging in he is lvl 1

bleak sedge
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@keen surge so it’s a rip off. Got it.

keen surge
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@bleak sedge pretty much, yeah. The odds don't change by getting more chests, only the number of rolls that you get (2 per chest). The odds will always suck and you will get 4 chests with only commons still, but statistically speaking over time you will get more uncommon and rare by opening more at a time; it's just awful value and not noticeable unless you're actively tracking outcomes for comparison over months. The real problem is that we don't know what the odds of each outcome actually are, just the they're bad (and this is after they improved it 😬).

eager jetty
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Morning, anyone else reporting that ODD SHAPES ON THE SKY mission is missing from the gifts tab without first accepting the mission?

proven sparrow
#

still need to restart the game every hour to see the anomaly event.

teal kite
nova panther
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@teal kite can you click locate and ss what you see?

nova panther
#

Hmm

#

I will report it but please create a ticket to support as well. Maybe they can manually finish that for you

teal kite
#

👍

iron citrus
#

Hi! I had an issue with my base shield this night and sent an ingame message to support. Do you have any idea how long it takes them to answer?

pulsar mist
#

All events work on the basis that a player is required to lock in before increasing OPS, otherwise their bracket might change. This is a technical limitation that'd require quite the time investment to resolve. I agree that compensation for these edge-cases should be provided but I fear we can't do much in that department.

open musk
#

Cloaking device?

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I WANT ONE!!!

pulsar mist
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@gritty mountain I'll forward your suggestions about this event / liveops and let them know. Definitely worth a shot.

onyx portal
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Event countdown only works for useless eventd like ship upgrade, but NOT for anomaly on my ipad pro 12,9“ with ipados 14! Android users have event refreshs (all of them) 2-3 minutes earlier than Apple users. They also pay 10-15 bucks less for packs. This is completly unfair! Please don‘t only support Android! We Apple users want a chance to do the events too! I can‘t get a mine because i see the events 3 minutes later than Android users. Wasnt able to get all points in the solo event. I hope Apple users will get a compensation for this. If can‘t do the countdown on all platforms, than don‘t do them at all!

#

mine seems to be newer, updated today!

young hamlet
eager jetty
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I progressed far enough i the BATTLE pass to unlock both missions, that being ODD SHAPES ON THE HORIZON as well as LET MY PEOPLE GO.
I chose to first click to accept LET MY PEOPLE GO and was going to unlick ODD SHAPES ON THE HORIZON next.

Unfortunately the game seems to be a bit buggy, as LET MY PEOPLE GO is in my mission list, the games still has it as unselected in the gift tab.

ODD SHAPES ON THE HORIZON is not in my mission list and is not available to unlock in the gift tab.

How do i now unlock ODD SHAPES ON THE HORIZON?

onyx portal
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@onyx portal I just updated my client (also on ios 14), will see in 20mins if they re-introduced the bug. I've seen others say they had issues with iPad (no idea if there is any difference between iPads and iPhones)
@gritty mountain I had no preview. I did that screenshot 2 minutes before start. event appears at :00, not a second earlier

native oyster
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I mean that there is a space station that shouldn’t be there

onyx portal
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forgot what i wrote. preview timer works. i have to scroll all the way to the old events to see it. what a bad ui design!!

#

but the occupied by ship d bug is back when refreshing the mine!

river holly
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This mission split. Cant complete either

gritty cloud
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Anaomolous event not appearing unless I restart the app on the hour ... had to do it twice

drifting fable
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Not received any reward after doing the hourly event, I get the three distortion rings then nothing, was giving me a final reward at the end not now..

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Oh and have restarted the game more than once

native oyster
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Also suffering a split mission that I can't complete.

onyx portal
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new client, old bug! Need to restart the game to refresh nodes,..very annoying!

azure kiln
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That the completion of missions done before the changes

summer valve
near current
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@summer valve have you tried restarting the game? that usually makes things update

summer valve
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I have. Did it again. No change

azure kiln
onyx portal
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cant go back from blue windows, back button has no function. the new ipad client is crap!

pulsar mist
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@pulsar mist Since this is an issue affecting many many players I was hoping it could be escalated as a mass case. Perhaps CS could create a workflow to submit player IDs for daily true ups. Would reduce the CS workload, enable the resolution to be done in chunks. As well as give a better experience to the players.

Also some other suggestions (which I would be ineffective at getting through to the right people)

  1. Better linkage between live ops and dev/qa so that know bugs that affect events are flagged to live ops so they can avoid/mitigate them.
    This issue, the event restart issue are just two recent examples that highlight that communication isn't in place.
  2. Live ops could have set the points at a level that ensured the first milestone of the next level up would still complete.
    It's clear they have tried to mitigate the bug by having uc/rare score points. But this is not effective since many players will go several days without spending, and you only know you needed to do it after you have been caught out and its too late. Perhaps instead they could use a different trigger to lock the event. Hostile kills is probably a good one.
    @gritty mountain Good news!
#

A notice has been added to the event to communicate to players how they need to lock into their event.
Additionally, CS will be reimbursing people who can provide a screenshot of their event and how they missed the 'locking in' part.
Finally, future runs of this event will likely see an adjustment made as for how players will be locked in.

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I will search on Discord and inform players who've contacted CS before to tell them they can open another ticket in a few minutes.

onyx portal
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even the simplest things don‘t work! I am not in RU3,..-what‘s going on scopely?, can‘t you hire coders who can do their job? It‘s so annoying. Each and every update brings more errors and glitches, server side and client side. This is by far the worst quality managment i have ever seen in my life. Even Microsoft is doing better!

pulsar mist
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<@&509691611903426561> Perhaps you've been contacted by players regarding above Strengthen your Station event (see messages above TommesSb's). Please let them know that they can (re-)open a ticket to CS and attach a screenshot of their 'missed' milestone. They will then be assisted accordingly.

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You too mate 👍

#

What sort of crappy customer service response is this? And I cant even reply, and you did NOT even address the problem, which is 100 percent on your end.
@hasty basalt
Please fix this
@pallid shoal
@ivory vortex can you address this^ in an announcement. Ludicrous to continue to allow players to spend mats, rss and speed ups (including those paid for with cash) in an event with shifting milestones where you may not even get any rewards!
@elder flame
Another bug in Scopely mathematics... I was level 33 and to tier 1 reward I needed 67k points. So I did upgrade the ops level, used the accelerators and after completing the upgrade I found that I do not have a reward, but the number of points for tier 1 reward increased to 100k. So you deprived me of my reward!!! In game support is incompetent, as usual... bla bla bla.
@hasty trail

Hey guys, thanks for reporting your issues here as well.
Regarding the Strengthen your Station event, please make a screenshot of your event screen showing how you scored points for increasing your Operations center but did not get the full milestone.
Then, please contact CS and send it to them. If you already have done so but were declined compensation, please open a new ticket and include the screenshot (again). They will be able to help you out this time around. 👍

sinful marten
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I dont see anomalous events

pulsar mist
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Missions changed and cant be completed
@azure kiln
Follow up screenshots showing only 1 point gained in event since last mission completed.
@mystic ice
Hey guys,

Regarding A New World, A Violent World, rewards will be given out based on completion of missions outlined in the scoring table after the event ends. There will be an announcement on this as well. Rest assured, you'll get your rewards. 👍

hasty basalt
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@pulsar mist how should I fix your customer service? You want to hire me?

pulsar mist
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@hasty basalt I'm not sure I understand. If you didn't get the rewards for increasing your Operations center, please send Customer Support a ticket with a screenshot of your event screen.

hasty basalt
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I did...

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@pulsar mist

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Customer service response.

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@pulsar mist

pulsar mist
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@hasty basalt Please do so again as stated in my original message and include a screenshot of your event screen. Customer Support now has the information and approval needed to assist you on this subject.

balmy onyx
#

Push messages are absolutely not reliable on iOS anymore. Often, I don’t get any (repaired ships, armada, empty nodes). Now, I get one when being attacked on a data node by bounty hunters. But often not on regular nodes by human players. Please fix this. I am doubtful whether I will get push messages for station attacks...

#

This used to work better before the updates (both stfc and iOS)

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Also, when being attacked by a bounty hunter while being on a node, there is no loot from the bounty hunter that I receive.

pulsar mist
#

I dont see anomalous events
@sinful marten Please make sure you've updated to the latest version of the game.

fringe dew
#

For some reason I am not seeing anything for BATTLE PASS today. It resets at 12:30 eastern and I got nothing. I am so close to getting the discovery and now this.

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Nothing but issues with this game since I started, and sent several tickets with NO RESPONSE back

raven wedge
#

The app has had a notification on my phone for over a year now. Just the number one. And never a text and won’t go away when I open the app? It can’t be how it’s supposed to work?

native oyster