Give me an option to disable cetain toasts. Fricking most annoying issue ever
#👾-bug-reporting
winter sluice
solar ruin
Ship is stuck again. Can do everything else so it’s not frozen or a connectivity issue. Just can’t do anything with the ship except watch it get it by hostiles.
tranquil fern
There's a problem with the game showing false attacks on ships and station. The false attacks are actual attacks that have happened days ago. Are you planning to fix that bug?
wraith vapor
Battle pass points not being added to outlaw event
brazen crest
Game is not allowing me to click literally anywhere
I restarted, then whenever I clicked on a system or a mine, the popup would show and disappear in less than 1/4 second.
reef nest
Server 157 .... Cant scan shielded bases
brazen crest
@reef nest not a bug, it is intended. There was some problem before with a big release that allowed us to, this was unintentional.
reef nest
@brazen crest thanks for the info, it was a nice feature though. I hope they change their mind 🖖
burnt fable
Any ideas as to why I just opened it to this I have not refind anything yet and yet I got a timer for the bonus refinery like I just used it
keen surge
@burnt fable that's the countdown to when you can use it. It's not yet available, but they're letting us know that it's coming up soon.
worldly gale
with the last update, game is unplayable......🤮 🤮 🤮 🤮 https://photos.app.goo.gl/cuYjLiqzVNzr76tH8
solid folio
Ever since the last major update, the ask for help buttons have been inactive. They haven't worked since then. They don't even light up anymore.
keen surge
@solid folio have you not already used the ask for help options when you start the building/research/repair?..
brazen crest
Just saying, there is a collision in these graphics. Kinda goes to show how hard they worked on these bugs
solid folio
Within the help area, you were given the option to ask, manually, for additional help from your alliance and request additional help. It's been like that since I started this game in February, up until the last major update, right before the beginning of outlaw 3.
keen surge
@solid folio that's correct, you can ask for well beyond the maximum number of helps even (though to no benefit). However you get more helps not by asking for help multiple times, but by people pushing the button to send help.
Deductive reasoning says that the ability to request help additional times was the bug, now corrected.
solid folio
But there was still the ability to send notifications to your alliance members.
keen surge
They already had it from the first time, they just needed to push it.
solid folio
So now you have to go to chat and make a request. When with the button it would show up just like the initial request?
keen surge
When you push the initial button it pops up in the purple helps button, this hasn't changed in any way.
When you could press the button to request helps again it would allow people to send help multiple times to the same things (though for no effect other than increasing the counter that I ever saw). This is a faulty mechanism. You're reporting that a faulty mechanism that gave no benefit, or worst incorrectly gave benefits, has been removed.
If the ability to request helps multiple times and exceed the helps limits returns, that's when you should lodge a bug report 😉
solid folio
I observed it as an option that allows for alliance members to share resources with each other in a way that allows for them to determine how much they are willing to help, in order to help others complete goals that also contribute to the alliance.
brazen crest
I've had 17/16 helps before, and I suspect it's just when 2 other players send help simultaneously when I'm at 15
solid folio
I've had higher help numbers before, but I'm also in a big alliance.
But if I needed additional help I could request it. Before the most recent major update.
keen surge
The additional request don't do anything, and it's not sharing any resources..
icy gazelle
there is a little bug where you help yourself(with speedups) and the helps received number increases
burnt fable
@keen surge okay. Normally I see it and can immediately use it
icy gazelle
keen surge
@icy gazelle you used to be able to just keep requesting more and more and more helps, push the numbers up really high.. but it didn't do anything.
icy gazelle
there's one way you can get additional helps, sometimes after restart the buttons go purple for a split second, if you're quick enough to push them you can actually receive one extra help
keen surge
But does it do anything? And if it does would that not be a bug anyway? 😋
keen surge
From having stupid numbers of Helps in the past I'm dubious 😂
But if they fixed that you wouldn't then Lodge the removal as a bug report 🤷♂️
crisp obsidian
Ship not recalling bug is back,it just bounced on outside of station,have to move it and recall a second time,not Good if base is in a hostile area
opal totem
Hey Phil, I thought it's just a visual bug, I spam the button but the time won't decrease at all 😂
rough sable
I've updated game..still getting previous attack messages
spare trail
yes receiving messages about being attacked FIX IT
there a 10min sheld for you to send a messge that a person is beibg attacked and it not working fix your game as this is a bug and if you sent the message i would not have lost my resorces as of this i request that you return all resources
acoustic reef
I bought the Vorta for 300,-€ real money. Stonn is supposed to increase mining-rate for ore by 70%, in reality it is just 20% (19,300 vs 16,000/h) 😡😡😡. See screenshots!
random hornet
I doubt Scopely is enjoying the lawsuits, I definitely don't like misleading updates with information about patch updates and bug fixes that state game lags and freezes are fixed, nodes that haven't worked are fixed, etc. Every screen shot I have stored in my one drive is fuel for the class action lawsuits. And I've read an article that indicates CBS is looking at not sponsoring the game in the future. Don't you think it's time to lay off the Cocaine and hookers that is constantly discussed in Galaxy Chats?
acoustic reef
@random hornet If you are lucky you only get banned for this one 😖
strong ermine
I bought the Vorta for 300,-€ real money. Stonn is supposed to increase mining-rate for ore by 70%, in reality it is just 20% (19,300 vs 16,000/h) 😡😡😡. See screenshots!
@acoustic reef https://www.talkingtrekstfc.online/e/wartime-mining-how-to-speedmine-when-youre-a-target/ That will explain how mining bonuses are applied and how Scopely math works on this
leaden lark
Fix the warp recall bug, please. What’s the point in having us invest in research to speed up warp when our ships don’t recall correctly, adding minutes to travel time when you have to “jump start” the recall again when the timer is on zero?
strong ermine
yeah, I know it mentions speed mining, but it goes in to the calculations for all miners
normal bloom
So let's see if I understand what you wrote back about the fix on the cost of the ships ... if for instance you need 2100 Uncommon Ore but the original (what is now shown) says 2500, you will only pay the 2100 but you must earn 2500 to get the upgrade?
random hornet
@acoustic reef threatening to ban a player and paying customer for pointing out the same program bugs that have been supposedly fixed as well as players who claim they work for scopely, and brag about narcotic abuse and prostitution in Galaxy Chat is definitely not the best coarse of action, it would give the impression that it's true.
fleet ruin
Okay is it me or is this a bug? I am mining and get attacked by a NPC... I kill the NPC, but do not get any of the resources the NPC had. Pic #1 shows NPC with Cargo, Pic #2 is my cargo before attack, Pic #3 my cargo after attack, pic #4 is the attack
native oyster
Does someone has also a problem with the pure gas/crystal/ore research? Nmlly it reduces the amount of unc’s for your ship. Since last update I pay full price again.
strong ermine
It displays full price and you need it up front, but if you check inventory after purchase you did not really spend full amount
fleet ruin
@native oyster how those work as I understand it is a Refund concept not a discount
native oyster
In previous version you could see what you would need to invest. Now you will know when you upgraded a part. Will give it a try after 6pm 🙂 thx guys
strong ermine
they were working on fixing it, so after the Outlaws 3 update you were sometimes seeing lower prices, but due to ships not counting as faction ships in dock it was applying all faction researches, not just the applicable ones, and displaying a cost lower than what you needed, causing people to look like they could upgrade but then they received an error when they tried to.
For that reason, they rolled it back.
At least we know they are working on it.
What some people theorize is that that change somehow worked it's way into the update even though it was not supposed to
native oyster
Thx Waldo 😘
sly pilot
I bought the Vorta for 300,-€ real money. Stonn is supposed to increase mining-rate for ore by 70%, in reality it is just 20% (19,300 vs 16,000/h) 😡😡😡. See screenshots!
@acoustic reef yes, the description as so messed up that they actually can be a legal subject. Basically they lie to our faces, ripping off wallets.
cobalt galleon
I just scrapped my Stella and got no points on the event
vapid marlin
#👾-bug-reporting I just scraped the Stella and got no points?
strange quest
I just opened a bunch of Ultra Recruits. It says 10 shards should be included. I regularly got below 10 shards (yeah, I double counted double pulls etc.).. anyone else experienced that?
This is a simple example. The transporter patterns are 1x Spock. Am I miscounting somehow?
strange quest
I just did it again. Then there must be a different bug. I opened every shard myself. And it clearly said now again 1x Uhura and converted that to 150
strange quest
And again. I just had it happen. Got a screenshot hopefully
nova panther
Happens in premium chest as well
Known issue but a small one and doesnt really affect anything
strange quest
So, it says 1x Vemet f.e. (now), and then converts him to 150
strange quest
Lol... these little bugs... thanks batman
ebon dirge
strange quest
But something must be wrong with the probability... Just git 4 Vemets in a normal pulll....
Ok I will stop complaining. got a full pull of 5 of 10
dusky cobalt
Is anyone getting points scrapping the Stella? Or does it count it once the scrapping is complete? I'm getting JACK SQUAT
hardy trench
Ok I will stop complaining. got a full pull of 5 of 10
@strange quest Luck SOB😂
modest ibex
the prime stella efficiency research not work properly now.. i lost lots of the uranium on my t6 stella upgrading. plz change the name from the Scopely to the Bugopely..
modest ibex
@stuck wadi the 1 of decoded data gives 1 point..
icy gazelle
3 points is for the other mining event
stuck wadi
Your right guys got it wrong ugh haha thanks for pointing it out 👍🏻
modest ibex
the prime stella efficiency research work properly only when the stella is T1, it's not work from the T2 upgrading.. whole uranium has consumed and there are no return back from the server after upgrading.
spice night
Broken zero nodes are back! Oooooohhh... Those nostalgic times...
spare trail
i would like someobe from the game designers to contact me
oak vine
Probably not going to happen
brave ice
new armada bug?? we attacked a 12mio armada in vanir. after the countdown no ship attacked the armada. we have more than enough power <@&509691205798592532> @ivory vortex @rugged carbon
oak vine
I really don't think tagging all 3 is going it help you there
sly pilot
It is a visual bug
@nova panther lol ... it is a algo bug... really high ... to that matter
visual when you don;t see it correctly ..
like wrong collors, sprites or other thing
sly pilot
this usage of glitches or visual .. intends to lower importance .. which for these examples is kinda unacceptable
nova panther
Whatever I am not going to consider all the details when trying to help people as fast as I can.it isnt a big deal/issue
sly pilot
You see 1 which is wrong but get the intended shards
@nova panther no, root cause is different. Numbers are completely visible, calculation is wrong. Thus calculation error. Algoritm fail
strong ermine
so much easier to say visual bug though then to say it incorrectly displays the amount and it's a bug. You are the only person I have seen complain about this, and I've seen you do it with multiple people
nova panther
If calculation was wrong then he would get 75 tp not correct amount
sly pilot
thing is people with some authority must learn how to use words with the appropriate weight. Otherwise .. scopely wont move a thing
nova panther
Anyway this place is for bug reporting not to talk about how we use English language
Move along
nova panther
Learn to ignore 🤷♂️
keen surge
Just to be clear, issue with shards and XP from getting multiple max shards does not mean that you got 2 of that same officer, just any combination of applicable max officers. Bug is not just that the number displays incorrectly, but that it only displays one of the converted officers. Bug with grouping code is my guess..
tacit barn
there is a huge difference from 15% to 2%
121k15%=18k per round expected
121k2%=2k per round
even if all you are counting is the 35% it is still not computing properly.
42k15%=6k
42k2%=847
2% is not what his ability is marked as.
talk about super nerf. may as well flush him as a reject officer. because his ability doesnt make any difference in any combat at this rate.
FIX Leslie and quit the NERF
keen surge
@tacit barn advice from some others who did testing is that it's on base hull health, which is typical..
tacit barn
numbers still dont compute.
15% is not 2%
keen surge
Oh, I see, it actually says 2 😂 that's even more typical.
tacit barn
yeah, now you see why i said some thing
unborn tiger
@tacit barn in base stats are high then out of base. It shouldn't be but its another one of those , makes the game intresting things.
tacit barn
still nerfed and worthless crew. Cadet secondary crew are better
unborn tiger
Weird crew to mine with, also don't use Leslie for reds either. Chen
It also says your hull has to be under 35% for it to activate
tacit barn
yeah, found that out. POS. blah, was hoping i might finnaly have a crew i could set out for auto leveling those low level ships with. rather tan waste XP on
unborn tiger
Put pike capt, and replace Leslie with chen
tacit barn
yeah, but i do math crunching, loose 35% gain 15% of base, so long as 15% of base is higher than the total thresh hold of damage, you should be able to sit indefinitely. by the math. but the the crew says 5% +5+5 synergy is 15%, not the 2% that it is delivering.
and i know how to crew a ship, mate
my bitch is that the crew very clearly states 15%
but it only delivers 2%, if that.
just look at the pics posted. on proc it only gets 2%
worn sequoia
Why do ships get attacked in Augment space if the system is identified as "Friendly" before the ship enters that system? Is this a known bug?
tacit barn
ROFLMAO
i flunked Common Core
because i learned math when math was still done in long form.
and @worn sequoia Augment space you are attacked because Khan is a tyrant invader.
you are being attacked by freedom fighters.
exotic field
You would think after issuing three patches since this arc story started that the 'incorrect banners' bug would be fixed when each update said it would. Sadly. No.
tacit barn
did you update
native oyster
Lost to an Eclipse Bank that we had already taken down to low power, it appears to have reset after the first battle, but showed as low power.
Also, old engagement reports keep flashing on the screen. I dont need to know I beat a klingon three days ago
Instead of creating all this new content, please clean up whats already here. Thanks
noble moss
@native oyster I've removed your playerID. If you're attempting to contact customer support, please submit a ticket in game via the process in #557163704383438850
native oyster
Yeah thanks, that doesn't work because you can't load screenshots
noble moss
After you submit the ticket, you usually get an automated response and an opportunity to add screenshots.
native oyster
Hello
I was the Admiral of the Allianz süssesdinöchen and a Bug has cleard my Rang and want to get my Rang Back. Please repair that thanks
(Talshiar Server Allianz süssesdinöchen starfleetcommand7)
LG starfleetcommand7
wraith vapor
Outlaw battle passes not adding up correctly can not get next get to level 10 please fix as lost 16000 battle points trying to get there
bold narwhal
Bugs still occurring -
-
Cannot scan stations through shields.
-
Ships not calculating distance and time right while in warp, provides visual glitch of ship near target. When targeting, it then recalculates which allows a target to run and then the warp time resets and resets again when closing on the target.
-
Multiples of different status for same ship. says in warp, in dock in repair.
-
During PVP PVE clients lock up or freeze. restarts are numerous.
-
Station and ship names are not accurate, have to go to galaxy to system view to refresh.
-
Bases are still hidden by layered graphics when zoomed out in aug space.
-
There appears to be calculation glitches with battle pass
-
Client is slow and very laggy on a gigabit wifi connection with a flagship 8 core CPU and 6GB phone with nothing else running on it.
-
Constant restarts when engaging in any kind of battle.
-
These and many other issues are seriously degrading game play to the point where it is unplayable at times.
Where this game a car, I'd set it on fire and push it off a cliff. That is how frustrated I am with it.
nova panther
Not being able to scan shielded bases is intended not a bug
There is no bases in Aug space 🤔
bold narwhal
after we were able to scan? So it's an intended bug?
nova panther
Calculation glitch in battle pass? Screenshots?
You were able to scan because of a BUG
bold narwhal
just scroll up. I already posted screenshots
bold narwhal
Don't have screenshots in battle pass because the effin client has to be restarted often when doing much of anything that requires pvp battle. We're at war so that's a lot.
Already posted screen shots of the in battle glitches 3 days back
Just send it on to the devs. I'm not debating a mod
native oyster
In Augment Space on Tablet there is no landing platt like on my smart phone 📱 the green light box were I can farm data I must click several time in the dark to land on the mine
sly pilot
You were able to scan because of a BUG
@nova panther although there is no documented statement on this prior for many people to join, people need to understand the indolence of this company by not solving defects and letting people think that their experience until a moment is sound, when in fact it is not. This is how people are treated by this garbage company.
nova panther
If you dont have a bug to report,no need to post something. Use #🌌-galaxy-chat for other stuff
gritty cloud
When will the incorrect attack banner be fixed .?...
@nova panther
Saying random banners when killing any hostile
icy gazelle
@gritty cloud that issue was fixed in the latest update, if you are on the latest version you may need to clear your cache, best done by force closing the app, restarting your device and launching the app again
icy gazelle
clear cache option in game doesn't always work, did you restart your device?
raw heath
V9.9.0.3 ?
raw heath
After this update was my bug fixed
nova panther
@gritty cloud try reinstall (but put a long shield just in case)
Sometimes IOS devices doesnt update properly for some reason
pallid flint
The borg officers are part of the "Ultra Recruit", but not part of the "Rogue Sepcial - New Officers 2x Chance" pack. As far as I understand the Rogue pack contains all Ultra recruit + the new officers. Are I am wrong, or did you forget to the borg officers to the Rogue pack?
fringe cobalt
Look at this bug. This happens once in a blue moon, not worth fixing at all. BUT why not make this a feature? PLEASE let us resize the HUD. It's incredibly cluttered. I mean look at the God damn banners alone. They even cover to buttons in the top left. It's ridiculous. The UI looks like it'd be from the early 90's where no one had a clue how a UI should look like in a video game.
The UI looking like this, small, not covering up 3/4 of the screen, THAT'S what we need and want.
To show a direct comparison.
And let 's be honest. Those banners pop up ALL the time. Who wants buttons constantly covered up? Who wants a huge portion of the screen covered up by a HUGE banner that shows a tiny bit of information? That could be a tiny square popping up in a corner of the screen or whatever. But hey, what corner, right? If everything wasn't so cluttered. Just PLEASE, for the love of God, FINALLY rework the UI/HUD.
round veldt
It appears that Leslie's captain's maneuver is not working properly. It is supposed to restore 5% each round that the ship is under 35% hull health from what it had at the start of battle, and it appears to only be restoring 2%.
strong ermine
as with most things, it's probably base
keen surge
No, worse..
@round veldt just an FYI best way to use Leslie at the moment is with full synergy and Moreau. The hull health restored is lower than expected, lost after combat, and the going theory is that it's on hull health at start of combat and so no good for farming in any respects. However if you're hitting eclipse traders and have less than 40% mitigation of incoming damage you can get greater benefit using full synergy to boost Moreau's mitigation ability (she's bugged, her officer ability will increase with crew synergy) than potentially PMC. Variables, but worth checking out if you don't have 5 and not a lot of mitigation there.
round veldt
Yeah, I noticed the part about the hull health being lower after combat than it was at the end of combat. My next battle, my Stella started at 61k health instead of 72k. it has 216k total hull health, so 2% restored for those last 4 rounds would result in a total of 8% restored, or 17.28k. 5% would result in 43.2k restored. It appears worse than 2%.
Took a few tries, but here's the starting hull health showing for the next battle
and sorry, my math was off. It looks like it's less than 2% per round
Just corrected it
keen surge
It's trash either way 😑 misleading and broken.
But if you normally run PMC crew check your mitigation % out, you might get some use out of him at least maybe..
round veldt
nah, PMC works wonders against the exchange hostiles. Much better performance than any Leslie crew option. I was considering him for possible use in an armada crew, but this just ruled him out.
keen surge
You'd be surprised actually, but it's very dependant on mitigation %. If you're sitting around 30% mitigation the supercharge to Moreau can actually best PMC, but if you're over 40% already then not so much.
Several unhappy people this morning though.. hopefully they fix him.
strong ermine
glad I passed on that pack
round veldt
I'll still use Pike, Leslie, Chen to train my Stella up to the next level.
The performance is almost as good as the Pike, Moreau, Chen crew, since Moreau's mitigation ability doesn't actually do a whole lot for that crew.
keen surge
I'm still tempted.. partly for testing, partly because my mitigation is low enough to theoretically benefit.. but, just typical to sell broken officers 😑
verbal vapor
lol requirement
@round veldt T'laan Pike Goon for max XP.
You can move to Rogue space and repair regularly if you want to minimize speedup usage.
round veldt
That button being disabled is just to tell you that you've already exchanged it and can't until the timer elapses again.
lime falcon
Please please please please please fix the lag in this game, it is right now entirely unplayable. i cannot justify spending anything on a game that will kick me out, lag or glitch every few minutes. I've had to restart around 200 times today, each time around combat, each time it cos me said combat. i used to spend a fair amount on this game as it gave me an advantage, the recent spike in lag, glitches and crashes since the last 2 update means they are4 entirely without worth now, fix this or lose your player base. (and no its not my connection, i monitor that separate and its stable).
devout pagoda
that dam ghost banner cost me big but have no idea only that the numbers dont add up. i had 400 mil. Parsteel. 60mil trit. and 18mil dilthium see pict.
Added all parsteel up from battle log and did not even come close!!
not only that i had a bubble on and jumped back on with plenty of time to re-bubble
fringe cobalt
Leslie's perk that he regenerates health when the HP of the ship is under 35%? Doesn't work. Someone take a look at it. No HP is being regenerated at all. He only triggered when I had like 2% hp left and then he tried to recover 2% HP. I have him (c), Pike, and Chen on the Stella, fighting Eclipse. Pike even buffs his captain skill by 5 whole percent. Pushing it to 10%. Leslie's ability seems to be majorly bugged.
cold crystal
Love that you provide the extra refinery but got to be a bug as it is showing that there is a chance of 7, 16 and 30 uc ore. I opened 3 chests and got 42? That amount is not a possible combination. I can only think that the 16 is actually 14 and I got 3 lots of 14.
violet heart
was in Research screen, saw armada banner pop up as i was clicking to exit the opened research and it clicked on the notification. couldn't get it to close. had to exit app.
native oyster
Hello.i lost access to my account when I deleted cache memory from my phone. Any ideas?
wicked birch
@cold crystal 3 chests is 6 rolls so you got 6x7. Just very unlucky
lime falcon
Question, when the iOS fix was rolled out, was the game cache reduced? ever since that update the glitches and logouts issues, especially PVP related, have gotten a hundred fold worse. I'm wondering if the cache is getting full too quickly and thus crashing the game client.
winter sluice
@everyone. I was raided. Yes it must have been a bug because I had a 12hr shield on at 11pm last night before I went to bed and checked again at 1:50am when I got up to use restroom. I will not be playing until scopley returns my loot.
lethal harness
@cold crystal no bug, works as intended.
solid cipher
Daily fortune finder and the initial looter box have not registered this morning!
gloomy trellis
cen j get in yo server 193 please
junior vortex
Game stuck on 76% loading iphone .
radiant aspen
I'm getting a message saying my base has lost against a player but I'm shielded!!
nova panther
@junior vortex change connection type
junior vortex
Ok👍🏼
native oyster
How do I submit trouble ticket?
strong ermine
see #557163704383438850 for the various ways to contact Customer Support @native oyster
paper trellis
Anyone else having the game screen lock up on them lately
strong ermine
loading screens do seem to be taking longer than usual, but no locks. You on Android or iOS?
safe sapphire
Loading screens are killer
strong ermine
yeah, they have been since the Outlaw 3 update
safe sapphire
my favorite, by far, has been... my screen completely blanked while I was raiding
lyric parrot
has anyone ships just go crazy like doing donauts and figure 8's because it seems to happen to me a lot. it happens after i get to a destination or when i go to attack something.
safe sapphire
I was raiding with a few friends... so I had to keep count in my head because I couldn't see any ships, or bases or anything
strong ermine
it happens to me occasionally, and I see others ships doing it sometimes too, but that's just client side, that is not actually happening server side
lyric parrot
ok
lucid marlin
Whated to know if i should report to support ticked ? I am at level 17 the event Threat from beyond Heroic is way past my level?
Shoud be one point level 16 10 points for level 18+
native oyster
I have some problems with officers pack that i buy , i didn't get officers cards
help, my pike crew can't leave a system for bad distortion, i can't attack and disto in near system. When i try to return to my base, the timming is correct but i stay into the start system.
raw marsh
can't select anything, can't even open my icon to get to the support contact. I don't see mines or anything. Started numerous times, deleted the cache, no change and whenever I want to go back to my previous screen, it turns black and nothing happens
strong ermine
you can also contact CS through their website or e-mail. See #557163704383438850 for details. The next step they are likely to tell you is un-install/re-install
regal vine
Has the issue of the RSS reduction in ship components not working been addressed?
From research
hybrid path
I bought the prime stella efficiency package, did the research and it does nothing.. I feel violated by scopley, that is just fraud
oak vine
@hybrid path it does work, just doesn't show you the reduced cost up front, it will only take the reduced cost from your inventory though, aka you are not paying what the sticker says
hybrid path
So how am I supposed to know how much I actually need?
keen surge
Add up your relevant bonuses. Base / (1 + bonuses)
oak vine
Well, you still kinda need what it say you need on the sticker to initiate the purchase, but you will be left with stuff.
lime falcon
has there been an update in the last 12 hrs, because i have never know the game this unstable. I've had to walk away as I'm in danger of breaking my tablet through sheer frustration, i get logged in right the way through to my station view and within seconds I'm spat back out. my internet connection is fine for everything else so its not that. carries on like this then i walk (with all the cash i usually plough into the game each month) as this is unplayable.
narrow saddle
Fix the stuck in battle. My franklin got stuck after every bee killed.
cobalt lion
0-node issues. I keep getting attacked while mining, and I'm not 0 node but they think I am and see 0 node.
fleet ruin
What is the email address to report a issue
keen surge
@fleet ruin refer to #557163704383438850 for contact methods.
scarlet pebble
Shows 1 million cargo... but max can get is 938808
@ivory vortex
I think bones as well was a problem with improve officer ability...
brazen crest
It has been like that for 10 mins
swift dust
it's a network issue .. restart and it is fixed...
dense wedge
You got major problems with cross menu change, well when I say chang it just maps over the one your on and you then cant do anything. And when that happens you lose stuff
harsh root
Will members who aren't online for a long time be removed from alliances? This is the 2nd time a member is suddenly no longer there
brazen crest
@harsh root that's not a bug, but high ranking members have the ability to boot other members
harsh root
But what no other member, she wasn't kicked
opal totem
I think no @harsh root , they might leave on their own. Some members in my Alliance were inactive for months, but none of them were removed
Unless the admiral or commodore do the job
harsh root
Yesterday she was still in the alliance, today no more, and neither I nor my Commodore kicked you, this is now the 2nd time
opal totem
You might send her a message 🙄 No Alliance events atm, no harm
harsh root
Yes but it is extremely annoying
vagrant pond
Does anyone have a problem with Prime Stella efficiency not working? Mine works seldomly after several attempts at restarting game, but after last update, it just will not work at all, am having to upgrade at full cost. Have raised a ticket but getting totally useless and frustrating replies from Scopelly, stating there is no problem whatsoever.
keen surge
@vagrant pond have you checked the before and after for the actual amounts taken? They tried to include efficiency in costs with the recent update, but it didn't work properly and they had to roll it back to full cost displayed; actual cost should still be taken though.
sly pilot
@vagrant pond did CS explained the algorithm?
lethal walrus
Why are the discounts on upgrades not shown anymore on clients since last update?
keen surge
@lethal walrus because they made a mistake in the coding and it was applying discounts that shouldn't have been applied in some cases, leading to people thinking they had enough to install a new component but getting an error instead. I'm assuming that they'll try again in future.
native oyster
There seems to be some kind of bug displaying the Stella's correct strength. Normally it's higher when in dock and lower when in space, but as you can see from the screenshots it's the other way around
vagrant pond
@keen surge Hi, yes I have, before the update I could get the half cost to come up by taking ship out of station and returning it,and then upgrading, but a couple of times (before I realised this bug was a thing) I just upgraded at full cost. However,now after the lastest update I am only getting the full value, and no matter how many times I restart, clear localization, or take ship out and back in, it just will not give me the half cost values.
I am unable to upgrade before I have all the plutonium to cover the full cost, and when I do upgrade at full cost, I get no rebate whatsoever.
minor stirrup
I am not getting the rewards from the researching the enemy event, almost completed it and nothing coming back at any of the stages. Not happy.
keen surge
@vagrant pond yeah, they messed up the efficiency code and had to roll it back. So we're back to full costs upfront. Actual costs should be unchanged as this was never determined by displayed costs, though due to the error in the code it may not line up with the lower costs displayed earlier, but you'd need to take screenshots before and after spending to show what was taken vs what it said it'd cost. You can try CS again if you're sure, they're the only ones who can actually do anything to your game, but screenshots go a long way to prove your case and in making a bug report here.
vagrant pond
@keen surge Thanks for the advice,far more helpful than CS was, I will do as soon as I have the 60k plutonium needed to do next upgrade. Will take before and after screens.
native oyster
Hello
I was the Admiral of the Allianz süssesdinöchen and a Bug has cleard my Rang and want to get my Rang Back. Please repair that thanks
(Talshiar Server Allianz süssesdinöchen starfleetcommand7)
LG starfleetcommand7
ripe elbow
I'm running Pike-Moreau-Goon on my Stella while hunting Exchange Traders. The pop-up ship XP seems to be wrong. For example, when I hit a 29 it will pop-up "329 XP", but in the log it is 406 XP. It seems a bit random, but further testing might reveal the true nature of this.
keen surge
@ripe elbow I believe the advice on the pop-up in system view is that it's from the prior battle (looks like it to me too). If you check the battle report it'll flash up the XP gained for a second, check these numbers instead maybe.
ripe elbow
@keen surge Ah, the previous - I think you're right.
icy gazelle
it logs the total xp gained since you last saw it, I've seen 20k+ pop up when logging back in after afk grinding
burnt warren
radiant oak
I have a ship stuck in hyperspace? Restarted, rebooted, no joy? Put a support ticket in bit that’s it out for the weekend? Just as I’m tiering up another ship for 2 days?!
Says I’m stuck here
If I recall says it’s already docked?
Restarted, rebooted
If I select anywhere else it says it’s m in warp?
severe shadow
As long a we are clear on who joined my armada first
candid kelp
Game is currently stuck on opening screen for ages 😩
severe shadow
Restart the device
candid kelp
Ok thank you 😊
severe shadow
Or your WiFi might just suck
worldly lintel
On server 8, missing crystal option for trophy trade in alliance store. Confirmed the same by several alliance members. Also scrolled through alliance store to see if it was appearing elsewhere. Does not appear anywhere
nova panther
Try to change connection type @candid kelp
If doesnt work,reinstall might be laat option
opal totem
It’s the first screen after launching the game @nova panther That screen doesn’t have a loading circle. But, still a weird one, never seen anyone complain getting stuck at that place 🤷♂️
native oyster
Hello
I was the Admiral of the Allianz süssesdinöchen and a Bug has cleard my Rang and want to get my Rang Back. Please repair that thanks
(Talshiar Server Allianz süssesdinöchen starfleetcommand7)
LG starfleetcommand7
nova panther
@opal totem might be an issue related to his device 🤔
opal totem
Yes I think. Even if there is no internet, I’m still able to pass that screen
native oyster
Heist event shud give 3 points on corrupted mining...gives only 1p
native oyster
How do I contact support for my account?
noble moss
@native oyster - directions and options for contacting support are in #557163704383438850
native oyster
<@&509691205798592532> not even a response?
Heist event shud give 3 points on corrupted mining...gives only 1p
@native oyster
nova panther
different events
nova panther
thought so 🤣
native oyster
How often does a lower value mine gives more points
Oh well...of mining again then and Ty for help 😀
nova panther
yeah it is weird
sand delta
Weird, im able to mine a node at the same time as someone else...
brazen crest
This needs to be addressed
proven sparrow
my teammate cant load the game.
carmine bridge
So if I’m raiding and destroy my miner on a base it’s says no cargo lost, but there was no increase to my rss... so do you lose all that cargo regardless of what is said?
nova panther
it says no lost cargo because player you died to didnt take any
other than PC,rest is gone to space
icy marsh
Anyone else has issues lately especially today with the 12h shield dropping unexpectedly?
obtuse token
Obvious display bug. When I changed view to inside station them back outside everything was back to normal
brazen crest
@icy marsh I have previously, and it has been reported several times.
Open a ticket with scopley if you feel you can 'prove it', especially if you got raided
native oyster
Hi, anyone else having an issue with the heist armardas not paying out?
icy gazelle
@native oyster did you check your ships cargo hold?
native oyster
I did yes @icy gazelle and it was empty
icy gazelle
Sorry for asking but that what people usually miss, share s screenshot of the battle report if you can. I haven't seen other reports, did you open a support ticket? They might be able to see what happened from the server logs,
glad finch
Any idea why my alliance has hiest preparation guantlet yet I do not?
noble moss
@glad finch - were you in that alliance when they ranked top 5 last week?
glad finch
Yes
noble moss
If you haven't already, force close and restart the app. Sometimes that makes random things appear. If that doesn't work or if you have already tried it, then I would recommend submitting a ticket to customer support. The directions are in the #557163704383438850 They should be able to tell you whether it's an error or if there was some requirement that you missed.
spice yarrow
Hey, somehow I have the problem that I don't get any points at the event, I completed the first mission 3.1 before Evenstart and now it doesn't go any further
glad finch
@noble moss I guess to the ticket method I go. At least my admiral is aware I can not help for some reason
noble moss
Good luck!
On the plus side, the gauntlet is solo milestones this time, not an alliance leaderboard, so your admiral wouldn't know anyway.
glad finch
Well then i huess its just me that loses out
vestal fog
Description doesn't seem to match for the Officer Ability, one says 40%, the other says 100%
regal juniper
@glad finch were you in the alliance and scored a point, that's the key, if you didn't score you didn't get to take part in next.
opal totem
Description doesn't seem to match for the Officer Ability, one says 40%, the other says 100%
@vestal fog it’s typo, 40% is the correct one 😆
vestal fog
@opal totem Thanks, I'm just letting them know it.
last jungle
A member of my alliance has reported a stuck/lost ship issue to Support on a Thursday and still hasn't had it fixed (over 48 hours), is there any way to get more attention on it from Scopely? Is costing her event progress for 2 days now.
native oyster
Is this normal for this one 33 days ?
magic horizon
@native oyster yes it reduces with other research but there are research nodes that are alot longer. (Not my research, taken from another discord)
native oyster
whow thx for the response
hardy trench
Can we get an improvement on the Base scanning? The current way is quite vague. It shows the Hull and Shield health of only one Defence platform and the ships.
We need to have the ability to know more than just the SHP and HHP of one defence platform
Every defence platform must be represented individually and must allow us to see the dmg per round, piercing stats, defence stats, etc.
Represent each defence platform just like the ships are represented in a base scan. And let us see the stats of each defence platform
crisp obsidian
Constantly getting game crashes, 2 or 3 times/hr,says " internet problem " but it's not that ,been going on for months ,latest attempts to fix seem to have made it worse
pallid flint
Looks like there is a bug with Pike and Cadet Scotty.
To finalize a mission I have to enter the Archer system (Warp range 45). Unfortunately my best ship has a Warp range of 40 only. To get to the system I used Pike and Cadet Scotty on the bridge, which boost my Warp range to 46. When I click on the Archer system in the Galaxy overview the game says I should be able to enter the Archer system. But if I release my ship, I get the error message: “The warp path is invalid”.
Please check and fix.
Screenshots: Warp range without Scotty, Warp range with Scotty, Route to Archer system, and error message.
glad finch
@regal juniper I have maxed out all events for the last month except the crazy armada one last week where i got to second reward.
soft rapids
Mine image is sometimes not matching the description
fathom wolf
Hello guys I already sent you my report asking for your help. My problem is since the last maintenance I can't ask my alliance for help! Can you guys please help resolve this issue? Best Regards. Massive Attack TUGA!
noble moss
@fathom wolf Removed player ID. Please don't post that here. If you've already sent a ticket / report to support, they will respond when they reach it in their queue.
steel arch
hello, I get stuck on downloading the game state, and when I finally connect the game bug, I relaunched the app many times and restarted my phone as many times but nothing helped 😡
keen surge
@fathom wolf are you talking about the buttons found under the alliance helps menu no longer being able to be pressed repeatedly and after helps has already been requested, or are you not able to request helps at all?
plush scarab
hitting hostile ships and this and others like it are popping up
keen surge
@plush scarab have you got the latest update?
plush scarab
when was it sent out i got the last one last week I believe
keen surge
there has been 2 I think since then.. but 2 nights ago maybe?
check the store just in case. this was a common issue until recently, iOS didn't get fixed initially but the latest update seems to have stopped their complaints too. Check if there's an update first, if it doesn't resolve it still let us know and the mods can follow it up 👍
frail kernel
mild timber
I'm not getting credit for spending G3 minerals. I just did the research for romulan pure or and didn't get credit when I spent the resources.
@keen surge I'm not getting credit for spending G3 resources in the events I am getting credit in the reputation as I said above I did the research for romulan pure or.
remote kite
You know, I was there normally doing my faction hunt, going to hunt romulans - that hate me - I send my kehra, and right before I arrive, the game crashes saying there's no internet, but there is, the internet didn't fell, and by the time the game restarted the ship was already dead, this is a very old bug that's been happening since the outlaw part 2, but it never made me so mad, FIX THIS, NOW
@native oyster
fringe cobalt
You guys have outdone yourself. Now it's not just annoying, no. It's downright game breaking. Even after restarts I can't even click anything anymore. It just won't register. Dear God. When are you gonna get it at least HALFWAY right? Even across devices it won't work.
And then the game freezes a bunch. Great experience. If this continues I am gonna refund all the money I spent on this stool sample.
So you don't have to figure it out yourself, which you probably never will, that happens when you click someone that warps. My pleasure. Now fix it for once.
peak schooner
Sounds like device needs more storage or memory to load up the game correctly
Try uninstalling some apps u dont use
I'm having an issue with my "B" ship either not reporting the correct amount of time it will take to be recalled or taking a lot longer than it says it's going to take when being recalled. I dont have screen shots of it... I'll post them next time it happens, but it happens everytime, and only with my "B" ship. I'll post my info
noble moss
@peak schooner - Deleted your playerID. Please don't post that here for others to see. If your ship gets stuck, please send a ticket to support. Directions are in the #557163704383438850
radiant aspen
Every time I mine and the miner clears the node it says miner A despite it being B or C miner?
devout sequoia
Has the vidar lost its buff against borg probes??
Here is from just 2 hours ago I was able to kill 4
peak schooner
@noble moss it directed me here
noble moss
@peak schooner We can't unstick ships. Only support can.
Mods are just volunteers with zero access to accounts or Scopely systems
peak schooner
That's what I thought... but this is where the big reporting issue took me 😥
ashen portal
Hey scopely the store button is missing. Ill be expecting a patch in 27 seconds to fix this.
keen surge
@ashen portal that happens, it's a "sale" button as opposed to a store button. Just click on your Latium 😉
@devout sequoia it's likely you just got unlucky, one extra round or one extra crit and you're dead sort of thing. I feel like you should consider other crews though.
@mild timber if you want to post a screenshot of your event score not showing the points and the level of Romulan pure ore you've spent on we can have a look, but if there has been an error you'll need to contact customer support for assistance as they're the only ones that can effect your game.
devout sequoia
@keen surge thank you but it was like a switch was flipped. I was taking down 4 or 5 at a time to being smoked by 1. Naw...something seems to be up. I would however like to hear your crew recommendations.
lime sluice
Im not getting into the borg store after it said its open to me,
keen surge
@devout sequoia just check your battle report though, I reckon it's probably one shot difference..
For crew I'll post elsewhere what I'd look at.
mental portal
Why do tokens for outlaw space double in price at accomplice for access to same system?
Whats the logic in gaining faction if you have to pay double for same thing?
tight pilot
keen surge
@tight pilot you should remove your player ID from here, this is a public space.
if you look in #557163704383438850 you'll find instructions for contacting customer support, send them through the above details (dock, ship, crew, player ID) and that your ship is stuck. It varies how long it takes them to correct, can be pretty quick but worst case it might be a few days.
scarlet vector
@noble moss
noble moss
@tight pilot Please don't put your playerID here for others to see. You will need to submit a ticket to support. Directions are in #557163704383438850
If they directed you here, unfortunately, we can't help. Mods are just volunteers with no access to accounts.
icy venture
This is a dead node, which does not refresh.
vague jacinth
Your account setting kicked me out of my account p, even though I selected the layer I’d been playing under, LtCmdrHarold. It sent me to another account and it looks like I lost the account I was actually playing with.
Not happy!
Not in the least bit.
As a programmer, i know how easy it is to program a way to back out of a selection, which I tried to do, but there is no mechanism for backing out of the account selection. Which I should not have had to do in the first place since I chose the account I was playing with all along.
I’m pretty pissed about this, Scopely.
gritty cloud
Getting strange messages about “ live content not downloading “..also ..just finished 2 faction hunts but didn’t get 14k heist tokens
young arch
I am little awkward that I have bugs on 2 ships. I did send 4 pictures on Star Trek Fleet Commander feedback and I have not hear from you lately. I am sorry and it's my first time. Thanks fur considering this.
keen surge
@young arch what's are the bugs?
native oyster
Hi guys, yesterday morning I put 1 day of shield but this night it ends and a player attack me! I can’t contact on game so How can I proceed?
young arch
I can't build those ships. Where to get blueprint for that. Someone told me that bugs. So I send information.
They say missing Blueprints
keen surge
@young arch the blueprints for the Franklin are currently only available for purchase through the real money store or the event store (half a set per event store). You've been misinformed I think.
The Botany Bay is more complicated. If you obtained the 30 blueprints from the missions prior to the augment update (the small fast nodes), but only collected the 12 from the augment faction store after the update then you will be unable to complete the set as they moved the store blueprints into the missions. If this is the scenario then you will need to contact customer support (refer #557163704383438850 ) and explain this to them, they should provide the missing blueprints.
young arch
Yeah I saw Franklin in store... I am trying to get Botany Bay from missions and I did not know about Augment Store. I will go to look up this. Thanks
keen surge
@young arch the important part is when you started the missions for the Botany Bay. If you've only recently started them then you've probably missed some missions, if you started them a while ago then you might be unable to complete them without Customer Support. I would recommend getting the half set of Franklin if you can btw: no idea how long until the next event store, but if you can get the rest next time it'll be a boon to you later (pain to tier up, but it's the most efficient swarm killer and can make life a lot easier to have).
young arch
Can't find blueprint? Let me know thanks
Do you have list of missions for that? I am on Retrofit mission. I have been stuck on it about few days
young sphinx
What level are you @young arch
IIRC you need to be level 18
If you're above that and not getting the bps appear in the store you need to do a support ticket. Lots of people have experienced a bug where the faction store doesn't give the correct bps
keen surge
The issue is that they moved the blueprints to the missions. Either he's collected 30 before the change and 12 from the faction store or collected some of the missions before and some after the change.
These are the missions that give the Botany Bay. One is part of the retrofit chain, the others you pick up separately. If you've completed the missions prior to the augment update then you have to contact CS for the remaining blueprint.
young arch
Yes I did all missions before they put new upgrade Augment area (Purple). I remembered that. So what do? Do you want me picture of Amador in Xezuk ?
keen surge
@young arch No, no one here can assist you with the missing blueprints. As I said previously you will need to contact customer support, refer to #557163704383438850 for instructions. Provide them with your player ID and explain that you have completed all of the missions and collected what was available in the faction store, but that you only have 42 blueprints. They should provide you with the remaining blueprints required, though it will likely take them a few days to get back to you.
young arch
Got it. Again thank you so much for your help. I tries my best as I can. Honestly with you I would like to get that ship. Anyway thanks
brave ice
i want to save some coords from a player and the saved coords show a different name
autumn socket
@brave ice check your bookmarks. You have the player its changing the name to in that slot
brave ice
no. on the base is an other name than in my bookmarks
keen jolt
Not sure of this is a bug or by design. When I get Eurydice shards, the initial indication is not her picture.
Also, in game support reporting is no longer in FAQs. Pretty sure it was Friday. Did it move or is my app broken again?
brave ice
quasi dome
I can’t get my Kamari to leave Orion.
hardy trench
Getting strange messages about “ live content not downloading “..also ..just finished 2 faction hunts but didn’t get 14k heist tokens
@gritty cloud There are no heist loot for 3 days... scopley will only give that to the spenders in top 5 alliances
pulsar mist
I can’t get my Kamari to leave Orion.
@quasi dome Please keep your playerID private and submit a ticket to Customer Support for assistance. See top of #557163704383438850 on how to contact them.
vast sparrow
Cannot request help from alliance members
vast sparrow
The buttons are grayed out. They were purple before.
compact dirge
Right, you’ve already asked for help
Even when they are purple and you ask for help again it doesn’t do anything
sterile oak
autumn socket
@brave ice check all the bookmarks you have one of them will be in that vase location as well ive had the same problem
brave ice
i've done that. all are in different systems and with different names. only this one shows me an other name than on the base
autumn socket
No idea then sorry mate
brazen crest
Literally every time I leave a node now it says my ship is still there and I have to reset
Seriously?
magic horizon
@native oyster you get a message stating that the armada has started by another alliance. You can not get your directives refunded here, you will need to open a support ticket.
native oyster
you get a message stating that the armada has started by another alliance
if it is exacltly the same time .. there is no warning ...
magic horizon
Then open a ticket. Unfortunately no one here can help you directly.
dense wedge
I have to reset alot as it does this menu overlapping
And when ships arrive at the way point it stuttering it repeats its action 3x before it accepts the final action
Kicks in
mortal ember
I got #1 in the officer xp event but it didn't give me any rewards.
Ok, I reset the game and finally got the rewards to pop up.
timber musk
This bug sometimes appear errr...I had to restart the game to fix it.really annoying especially now which is eclipse armadas event
sick perch
Connection issues. What's up. Keep having to reboot
opal totem
The buttons are grayed out. They were purple before.
@vast sparrow it's supposed to be greyed out. When you already asked for help
glad finch
So submitted a ticket about events not giving proper rewards, then they asked for details, the ticket was closed by someone that mentioned something about levels and new servers.
Wish I screenshotted it because best guess, the customer service agent was drunk.
The ticket had nothing to do with anything he mentioned, nor was his response relevant in any universe.
crude veldt
Here's a bug, Scopely was happy to take my money, but didn't give me my stuff!
And now this screen keeps popping up.
ember seal
Anybody else get logged off and had a new account created but can’t access the original account? Been waiting for an answer from Scopely for over 24 hours to no avail
glad finch
Anybody else get logged off and had a new account created but can’t access the original account? Been waiting for an answer from Scopely for over 24 hours to no avail
@ember seal don't worry, they will tell you your level was the issue
proper plinth
violet bear
Pike’s captain ability doesn’t seem to be effecting shakedown crews officer abilities. Hitting a hostile using pike, Leslie and Moreau where I normally get 487 xp is yielding 731 with pikes 20% and leslies 30% the teaching moments increase in effectiveness is not applying.
scarlet vector
I don’t think that’s a bug but rather a lack of wording in his ability. I believe his ability only effects combat abilities.
violet bear
They should fix that. How many times do we see people complain about Scotty for example.
keen surge
You know there's a much better way to demonstrate that it doesn't work.. but as previously stated it's known and not considered a bug. The description and stated increases on officers like cadet Scotty are considered bugs.
latent echo
2 bugs in this shot, whenever i attack a hostile it says defeat/win vs a player when i kill ai, 2nd when ever i click to attack ships coming down where that 37 is, the ship goes to its end destination point and stops there
vague jacinth
To Scopely,
Last night I was looking in settings and for the first time noticed two accounts,, one I has been using LtCmdrHarold and another. I clicked on keep LtCmdrHarold, and it gave me a warning about the account being wiped out, so I tried to back out of it and couldn’t (lazy programming your part). I. Licked on the account I had been using, TO KEEP IT. However, now I cannot log onto that account.
Please put me back in to the account I was using for the past 7-8 months.
keen surge
@latent echo have you got the latest update? Might be worth checking the store as the banner issue should have been resolved now.
@vague jacinth you'll need to send your details though to customer service (refer #557163704383438850 for how to contact) and see if they can recover your account.
latent echo
@keen surge always got latest update
fierce elm
burnt fable
Lucky
trail tinsel
49 has a massive troll in GC chat offering free lat for joining his website
Please take care of this issue We have reported thousands of times
scarlet vector
Screenshot and send it to CS. Can’t help you here
sterile oak
Don't expect scopely to do anything, fullstop. This is nothing considering what some servers have.
verbal vapor
Fix your insane memory leaks please
I had to restart 10 times the past 20 minutes and barely didn't make the event
So buggy Apple absolutely should boot it out of the store
verbal vapor
And FIX the keyboard bug
plush scarab
ever time I lose on bar o two I get one of these
polar phoenix
I have upgraded SESHA but get no Points. Wether at the Single event either at the alliance Event. Startet a few times new.
verbal vapor
I moved my miner off a high speed lat mine to add the event points
then i directed my saladin to this from the other lat mine to this one
and it recalled?!?!
lost my mine
it's so frustrating to walk into new bugs every day
noble moss
@verbal vapor - removing the sentence with a curse word as it violates our rules. The frustration is understandable. But that part has to be removed.
verbal vapor
All right, I usually delete it shortly after, that part's just ranting
It gets crazy in between crashes and having to restart
noble moss
Yeah, definitely.
I haven't had that recall bug in a while but that one is especially obnoxious.
verbal vapor
Well, at least it's not new... don't know if that's good or bad lol
yeah I'm not gonna make this mining event, third mine i've lost today and now the game itself is turning against me 🙄
noble moss
I'm pretty sure, just based on my refinery alone, that the game has hated me for well over a year.
fathom wolf
@keen surge yes that's Wright I can't ajs for help at all! And as you may know is a major draw back to me and my game play! I just can't take advantage of my alliance help!
bold narwhal
Planets have bases but not showing up on visual, Wolf is a good example.
Post restart (9th of the day)
clear niche
@ivory vortex there might be an issue with the imposter mission, part 4. It says Leone in the description, but the mission location is really in Van Cleef. Which one is supposed to be the right one? I'm already past that part now, but it may confuse others.
sterile berry
Not that anyone will ever give me an answer
But here goes
Reached 31
Done pure trit...pure dill researches
Done pure parts inreceptor research
Done federation ship structure research
All completed
All give a percentage deduction on parts for your ship
Except the parts still cost the exact same as before I done all that costly research
So I've bought tons of rss to complete them
And they give me nothing in return
This is broken
The games broken
Your quite happy to take our money but never help when you've taken it illegally
scarlet vector
They act as rebates.
keen surge
@fathom wolf I ask because typically you'll ask for helps where you start the building or research, or with the button at the main screen. Basically there's no reason to go to the specific helps screen outside of checking for how many repair helps you've received, but previously you were able to hit the request help buttons here repeatedly (though it didn't actually reduce your time any further). If you're not getting this initial option to request help at the point of build/research/repair or on your main screen then it might be worth getting a quick video showing this.
silver fiber
I have T1 Harry Mudd. And paired him with T1 Pike as captain. Mudd has 20% chance to proc his 823 ability and pike boosts that by 20%. I’ve yet to get Mudds 823 to fire off after a couple dozen eclipse hostile battles. Is this new Officer I worked so hard to obtain bugged? Going to try adding Moreau to give Pike some synergy.
Finally got Mudd to fire his 823 ability and there were only 20 shots in round one and not 32???
keen surge
I'm just going to watch and see if someone comes to the same answer as me out of morbid curiosity 😆
naive roost
There seems to be a bug where if you send a ship to mine (select a node, press the mine button), and if another ship starts mining, you attack that ship upon arrival.
Used to be you just sat on top of the mine.
sage lava
Ok so you made it so that we can't scan stations while they're shielded which sucks but ok. Not being able to get into our own station after someone knocks on our door???
keen surge
@sage lava can you not hit the exterior/interior button? Physically going to your station to enter it seems very inefficient 😬
verbal vapor
Man those pop-up buttons are so buggy
brittle copper
@ivory vortex Can we please get the ability to share superfluous bp, modulators, and relo tokens to our alliance? I have no plans to build 58 horizons or use excess modulators on additional franklins.
outer trail
Countless updates and this still happens
radiant aspen
Trying to finish my daily tasks and killed at least 9 lvl28 Kligon/Romulan ships but still showing only 3... NOT the first time thus has happened.
brittle copper
Double check the system you are in does in fact have Klingon or romulan hostiles. Also try resettin.
opal totem
@radiant aspen are you sure you were killing lv28 Kli/Rom? Some systems inside faction territory also contain normal hostiles. Killing them won't count toward to your daily faction missions
austere bolt
Yesterday I had put up an 8 hour shield and warped to a system ready for a mission yellow then went offline. Whilst offline, my ship attacked someone. It caused a massive argument between mine and another alliance. I am adamant I did not attack this player but all parties are finding it difficult to believe that I did not attack this player. Is this a known problem? I am lucky that I was alerted to this or I could have been raided whilst being unshielded.
frigid sphinx
downloaded the latest update for the game. After restarting my tablet, the game now stops loading at 76% of the "downloading game state" screen. What can I do about this without losing my progress?
hardy trench
It can be due to slow connection to the server... Try changing networks or try a VPN
frigid sphinx
Multiple attempts have not resolved the issue. I don't think it is about the connection.
native oyster
I keep getting the connection lost screen coming up and having to restart every 5 mins when my net is as strong a signal as there is
stuck oyster
YUS! I've lost mining spots because of this bug
Restart app fixes it, but by the time I'm back in, someone else is mining the spot
austere bolt
@floral bluff I have found now that instead of a full restart, either collecting a chest, item or alliance help now resets it.. much quicker than a full restart. It used to need a full reset and that didn't always fix it, now though a collect seems to work when it happened to me recently.
floral bluff
maybe works, but ntl its just a work around. Last update said it is fixed but it isnt obviously
hardy trench
For me, when i select another ship and tap on locate, it takes me to that system and then once that system loads, I tap and locate the ship i was going to refresh, and once the system and node loads, it shows as vacant
For example, I am mining with Ship B, and need to take it off the node, I tap go on a nearby point, if the node says it is already occupied,
I tap on ship C which is in another system, and tap on locate.
Then the new system loads and shows me Ship C. Then I tap on ship B again and tap locate
When it loads the system, it shows that bugged node as vacant now
It is still an annoying method but at least it is faster than a restart
sly pilot
#do_you_know section: that you can have the ship "Leveled UP" @ half/during XP range of a segment? or at least this says in the GUI when attacking hostile?
hollow wave
Hey, so I have all the upgrades and research, including Grade 2 Ship Research, necessary to unlock the Phindra and Turas but after researching them it’s not giving me all the blueprints required to build the ships and it leaves me 5 short on both (it basically acts like Grade 2 Ship Research isn’t there)
floral bluff
@floral bluff I have found now that instead of a full restart, either collecting a chest, item or alliance help now resets it.. much quicker than a full restart. It used to need a full reset and that didn't always fix it, now though a collect seems to work when it happened to me recently.
@austere bolt
just had the bug again - nothinf of this worked.. just restart
hardy trench
@austere bolt
just had the bug again - nothinf of this worked.. just restart
@floral bluff Try viewing another system and let it load... then go back to the system where your miner was and let it load... then it may show as empty node
floral bluff
as we talking about.. find the next bug..
system change didnt help at all... if gift boxes and material tapping in the base wont help, system change wont either.
verbal vapor
@austere bolt You could've been raided, this is the shield bug. Do you have screenshots? If so you should send it to @zealous grove, he was collecting these experiences, but no screenshots means no evidence in Scopely's eyes
bitter ledge
This bug cost me 12k lat and this is your cs bs response?
Research screen overlaying Galactic when quitting out of researches and STILL HAVING ACTIVE BUTTONS
This is untenable. I expect a refund. What idiot would spend 12k lat on dilithium hunter and parsteelhubter ? Your cs guys don't even understand the game
I don't want those researches I want my lat back
ripe elbow
@bitter ledge What happened? (I can't properly see the first image you posted?)
Was it one of those insane speed ups that offer to complete it for a sick amount of Latinum?
Yes, that needs to be fixed. Any amount above 500 or 1000 should require confirmation. I heard about a guy who wasted 90K Latinum that way...
bitter ledge
Sort of
I looked at researches and was exiting and looking at other researches.
When I exited to Galactic view the ghost of research was like overlayed
I tried to exit swipe move my ship
And it took the insane lat for instant
TWICE.
This is not my mistake this is game broken snafu
And I aheb the screen on the second occurrence to prove it and instantly reported it
A cs doing their job would be able to see the time stamps of when the research went through when the ticket was added to and when the screenshot was made
And then reverse the research and refund the lat.
Or just refund the lat and say sorry for taking thousands of dollars for a buggy as hell game
As I said to the can check my account and what my spend is and act accordingly.
Real money gone.
compact dirge
Please watch language and keep the room on topic.
spiral zinc
I need help with a game mission glitch (i think thats what it is). For some reason, the missions are WAYYY to higher like I'm at operations 19 and my highest ship is 35k power. There is the daily missions wanting me to attack a level 27 ship when its way to high above my game. And also, I need help with the faction dailies. It only shows up federation when I want all factions. Nobody in the game service helped me so I'm hoping that some creator would help me. Ping me when you get a response.
grim mason
Not sure if this was reported yet, but there's some bot account issuing spam on EU servers general ingame chat, yesterday and earlier today
compact dirge
Which server are you on @grim mason
And have you made a ticket to make support aware?
grim mason
I've only reported the account ingame and blocked the account so far, as well as some other folks from my alliance. On server EU-173
Usually the pattern is the same - they point to a phishing/spam website url www.stfleet.club
bitter ledge
Please watch language and keep the room on topic.
@compact dirge can you guys DO anything about this bug and my situation?
compact dirge
Mods are volunteers that manage discord and provide info where we can
Customer support is your only viable option on the issue you encountered I think
compact dirge
Try again, from personal experience it can depend on who it is you get managing your ticket
bitter ledge
I have.
Still nothing back. Initially took more than 24 hr's and was form template answered and closed.
So I lose opportunity with the same Latinum. In domination events today
compact dirge
I don’t believe they have the ability to revert Researches
bitter ledge
So they should take the hit for their bug. And just give me the lat.
compact dirge
And curious question, why did you not restart the game instead of tapping on glitched screen several times?
bitter ledge
Swiped and it happened after restart too
compact dirge
You need to argue that with CS
bitter ledge
The second occurrence was after restart cache clear localisation clear in response to event store not showing up again
And as you can tell I was not happy.
compact dirge
Understandable you’re not happy, I’m sure most wouldn’t be, but pretty much nobody on this discord can help you to get Lat refunded or research rolled back
rapid maple
Not enough point to get the mission key in time for the event loot. I hope this is a failure and not a dick move. Buying the Event Pass and still to have buying extra points? you cant be serious...
novel dome
Not enough point to get the mission key in time for the event loot. I hope this is a failure and not a dick move. Buying the Event Pass and still to have buying extra points? you cant be serious...
@rapid maple I didn't buy either, but many in my alliance who paid for the Elite Battle Pass are complaining about that too
dusty oak
Anyone else having issues with domination not recording correct score? Spent 1.6m on officers and it’s showing 400k score?
plush epoch
spiral zinc
I need help with a game mission glitch (i think thats what it is). For some reason, the missions are WAYYY to higher like I'm at operations 19 and my highest ship is 35k power. There is the daily missions wanting me to attack a level 27 ship when its way to high above my game. And also, I need help with the faction dailies. It only shows up federation when I want all factions. Nobody in the game service helped me so I'm hoping that some creator would help me. Ping me when you get a response.
random hornet
Oh look, it seems the lag patch is broken for the thousandth time .
native oyster
@spiral zinc how it works with factions is, you start killing hostiles in faction space, which will give you positive reputation for 2 factions, and negative reputation for the ones your killing.
When you get to positive levels of reputation, you get faction dailies from them (after daily reset).
A faction locks itself when you reach 10 mil reputation with that faction.. after that it can't drop lower, and you'll be able to grind up the others
royal terrace
Often (every 3-4, sometimes second) time I try to access EVENTS the game locks up with:
sly pilot
@ivory vortex ... scopely's servers are crashing right in the middle of a base attack... seriously?????
unborn tiger
Targeting is still not working right. After 5 minutes I have to hard reset the game to get a sort of working targeting.
brittle vale
I having this problem in game...
someone the same?
verbal vapor
@stable umbra i hate that bug
@brittle vale I hate that bug even more, happens all the time
@royal terrace Does it only 'hang in the blurry wallpaper' when you go to events for you? I haven't paid enough attention to remember if it's only events for me or also anywhere else, but unless there's an event banner I have to kill the app
royal terrace
Only EVENTS for me... I imagine the 'reduced memory footprint' planned is the culprit - you cant shove everything into a 'DL' situation and call it fixed.
opal totem
I need help with a game mission glitch (i think thats what it is). For some reason, the missions are WAYYY to higher like I'm at operations 19 and my highest ship is 35k power. There is the daily missions wanting me to attack a level 27 ship when its way to high above my game. And also, I need help with the faction dailies. It only shows up federation when I want all factions. Nobody in the game service helped me so I'm hoping that some creator would help me. Ping me when you get a response.
@spiral zinc You need to be friend/ally with those factions in order to get daily missions
native oyster
Trying to warp to denobula needs warp 53 I hAve that with Scotty on my saliden but says path course invalid
native oyster
Ok that will be why then thx
reef bronze
Is Prime Stella Efficiency broken? The cost for rare and uc uranium upgrades is the same before and after the research.
peak steppe
Have tried searching in here but couldn't find any mention, I and one other of my alliance members is missing the "going out with a bang" event completely, anyone else had this / fixed it?
minor quiver
For a couple months now i have a "1" next to my officer tab even though there's nothing to be done in that tab. Is this a bug and how to get rid of it?
keen surge
@minor quiver do you have 1 max level officer by chance?
minor quiver
Yes
keen surge
@reef bronze have you compared stock before and after purchase? Efficiency research is not reflected in the shown price currently (a WIP it seems), but it should only take the correct amount. Best bet is to take screenshots just in case..
@minor quiver yeah, I don't know why, but max officers will be in that counter. I believe this is a known bug.
minor quiver
Ah ok
opal totem
Is Prime Stella Efficiency broken? The cost for rare and uc uranium upgrades is the same before and after the research.
@reef bronze It's working as rebate 😆 many people complain the same issue everyday 😂
keen surge
It's not really working as a rebate, it's more like a misinformed bouncer. Tells you it'll cost $100 and won't let you in, and then when you get in the shopkeeper tells you that it's only $50 and the bouncer is actually a flunky who can't do basic math 🤫
peak steppe
@keen surge any ideas how I can get the mysterious "going out with a bang" event to appear 🙂
keen surge
I wish, first I heard some didn't have it 😅 it's likely a level restriction though would be my assumption @peak steppe Scopely often restrict things by level. What ops level are you for reference?
peak steppe
Ops 28
Done most of the missions just don't have the event which rewards completion of those events. Turns out my alliance mate had a different problem. Maybe I am unique!
swift dust
@peak steppe best option is to contact customer support and ask them.
peak steppe
Cheers Fartasia, have done, have attempted their first fix to no avail, waiting on the response, thought I'd ask here in the meantime, appreciate the repsonses guys.
swift dust
Keep on them until resolved ... just keep it civil...
verbal vapor
Fix chat crashing please
Read someone calling me a b___h and threatening, but it instantly crashed before I could screenshot it, now it just shows my replies 🤣
damn app had been open for about 1 minute prior to crashing
tender scaffold
My ship has been stuck in the same spot all day. I have restarted the app, cleared localisation, and restarted my device with no luck. No other players can see my ship when they view the system it is stuck in. I lodged a ticket over 7 hours ago with no reply. I can’t play.
mighty panther
stay in system view as long as possible and don't switch screens too often
and you will enjoy longer gameplay, as soon as you start switching (chat/event pickups and other screens) stuff will get messy in time
rain seal
Yesterday had a client update for the game. Since the update the game crashes more than ever. Im on iphone 11 pro, latest ios version.
mighty panther
hmmm, yeah, that seems to be a forced update
behaves kinda similar to before
any cryptic info to what changed available?
verbal vapor
Guess I'm not installing that lol
mighty panther
uhm, it's a security update, so it will get installed 😛
verbal vapor
another App Store update is out
mighty panther
you maybe already have it running
yes, the one hoeij is talking about
auto updated here
verbal vapor
if they can push the exact content ota without using the App Store, shouldn't Apple pull the app for circumventing the App Store? I mean Scopely's not Facebook, they don't get a pass right
rain seal
Its always a surprise what changed
mighty panther
it's not an OTA update outside of app store
verbal vapor
I don't have auto-updates on, so the App Store won't auto install it
rain seal
Guess the “game crash” routine is now set to high
mighty panther
they flagged is as security fix
mighty panther
until they bump the min required version on the servers
verbal vapor
well, "fine" as usual
rain seal
Crashes where gone, but this update made it as worse as ever.
Crashes occur when a “loading screen” pops
Like going into recruitment, from system to galaxy view (or vice versa)
mighty panther
care to scroll up what I said about the system view and switch behaviour?
it's been like that for more then a year here
mighty panther
because your device has way more memory then mine
rain seal
Ah, see the comment indeed.
mighty panther
the issue is, ios12 introduced a new way of dealing with memory, enforcing new limits etc
and scopely never adjusted for that decently
furthermore nothing is really optimized for performance
there is a LOT of waste going on on both sides (client and server)
and scopely's way of dealing with bugs in the code is pathetic as well
talking about their garbage collector here by the way
these clients are acting like little botnets performing a DDoS attack against amazon resources
so it really wouldn't surprise me if they hit security limits, which is the real reason you get timeouts sometimes
all of their 3rd party resources are also residing on amazon in most cases
and scopely doesn't see or acknowlegde that coz the filter is applied above their own view
a suspicion I've told em about in march last year
wide breach
My Battle Pass isn't increasing - even though I am completing tasks and earning rewards, It has been stuck on 188,200 for the last day
ANyone else have this problem
plucky crag
strong thorn
@mighty panther scopely makes so much money tbey could easily afford their own server than relying on amazon... even Microsoft is better at servers
mighty panther
uhm, yeah, akamai (which microsoft uses) is nice too
amazon ain't bad, you just need to know how to use it properly, and consider the things you have to take into account
and costwise, 3rd party hosting is cheaper then having your own
amongst other benefits you cannot get cheaply in your own infrastructure
ah, ships with no labels on em?
mines becoming unselectable, if occupied, you see the player instead of the mine selected
as mentioned earlier, welcome to my experience 🙂
the complete empty system only happened twice in my total playtime, when in bugged mode (no labels), I also don't see the flag itself but only the purple line
empty system is a result of an api failure when it gets the system data
connectivity/server issue
but hey scopely, you do know that your clients are forming a little ddos botnet, rrrrrright?
twin wigeon
My ship is locked at Koltiska. I can't call it back to my base.
compact dirge
@twin wigeon Create an in game support ticket noting the ship and which dock. Support should be able to fix it for you
rancid dune
My scrapyard is messed up won’t load when I click on it
rose umbra
why didn't the Sesha shard gained award points to the domination event or the heroic officer event? I just spent 200 Klingon credits on a bortas bps .. had 83 before the transaction and 83 after the transaction..sometimes My klingon reputation event loses levels gained in the middle of the event sometimes resets to 0
scarlet vector
Sesha is a common shard that doesn’t count towards the event; no common shards do. The rest no idea and probably contact support.
old wolf
Hi all with regards to the imposter part 4, there is a bug and it takes you to the wrong system and not ‘Leone’several times trying to fix this and I have given up. Support does not care, it a pay mission for rewards... if anyone has issues give feedback please.
prime path
@old wolf yeah im on that part too and really cant be bothered to farm 24k just to go there for a mission xD
Gotta love this in battle bug didn’t scopely sort this out a few patches ago?
iron hearth
So I completed level 4 of Getaway Pilots and got no points in the Researching the Enemy event. Shouldn't that count as Outlaw research? If not Prime?
gritty cloud
I just scraPEWD my Stella and expected to,get 350k for the event but have received no points
dark cipher
Might only count on completion as that tends to be the norm?
slate flame
Only Bugs im this Game, dont make Fun.
scarlet vector
You get the points when it finishes scrapping, not when you start scrapping.
The stuck ship, restart, see if someone can come kill it, contact support.
charred thunder
One of my players has just researched the Stella research, and hasn’t been given the bps?
gritty cloud
Makes. NO sense to get the scrap points at the end of the scrap... you can’t cancel a scrap when started ...all other similar events eg station , research etc..give you the points when you start the item
valid quarry
Scrapyard won’t load
scarlet vector
The research does not give you BPs. You must get the bps from the event store.
It says that on the ship description.
native oyster
I have not recieved the points for an outlaw research.
charred thunder
The research does not give you BPs. You must get the bps from the event store.
@scarlet vector no not true, the original stella you get from doing the Stella Research
scarlet vector
You do not get a Stella from the Stella research
You never got one.
The original Stella you got from the battle pass. Now you have to get it in the event store.
The Stella research allows you to build and increases the number of shots it fires at eclipse hostiles. it does NOT give you blueprints like the other ship researches
charred thunder
oh i totally didnt even remember that 😄 lol, but he doesnt even see it in his event store
scarlet vector
What level? Stella is a level 27 ship.
charred thunder
yeah hes level 27
scarlet vector
I dunno on that part then 😂. Moderator might know better or he may need to contact CS
charred thunder
yea thats what i told him, he wasn't in game during the arc that we got it, and we totally didnt even think about the fact we got it from the battle pass 😄
wintry carbon
Trying to upgrade the sally it's saying not enough resources when I clearly do
keen surge
@wintry carbon are you running the latest update? 🤔 They coded in the efficiency research bonuses recently, but they messed it up and too much research was being counted for players causing the client to understate the costs; they rolled it back to base costs to "fix" it.
dull oasis
Any developers here I can speak to I need urgent help
wintry carbon
Did the update it then asked for another 40 million trite no problem did upgrade only took half the trite o well job done
keen surge
@wintry carbon yeah, that's both issues unfortunately. The old/current issue that no research is reflected in the client cost but is reflected in actual cost vs the attempted fix which included too much research and understated client costs but took the actual correct amount 🙄 but at least we know that they're working on it and hopefully soonish we can have correct pricing shown for ship components..
keen surge
@dull oasis I do not, sorry. You really won't have much luck finding actual Scopely employees here unfortunately.. there are a couple, but they're like hens teeth..
dull oasis
Ahhh thank you anyways
brittle copper
So for the battle pass mission fiasco, will they fix the mission or has it gone away like Harrison?
native oyster
Is that normal?
jolly barn
Hmm.. that's a tough decision. I'll have to go with "Retrieving..."
I really don't understand why it would be so difficult for the game to download the entirety of dialog BEFORE dialog and text starts on a mission..
charred thunder
Is that normal?
@native oyster is this a second vidar?? because it will only adjust to your highest vidar.
native oyster
@charred thunder nope... the first
fringe cobalt
They add a sound effect to some button instead of overworking the CLUTTERED and out of date UI. 😆 Scopely's great.
glad peak
modest smelt
@ivory vortex The loading times, when you open the ally support, chest, event or officer’s menu are very long between 5-10 seconds. I play on android. It’s since the actual arc starts. Is there a bug fix in sight?
bold narwhal
Every time I log in, i get this. It never changes and requires a restart.
verbal iris
@ivory vortex I can’t scan any stations. Shielded or unshielded. I have cleared cache and rebooted with no success.
granite patrol
Since the most recent update, the Augments are attacking me every time I enter their space. Despite that I am almost an associate with them and that they have never once attacked me before.
I suppose as everyone else is saying @ivory vortex I should as well.
compact dirge
You’re not being attacked by Augments but people/hostiles that don’t like and hunt Augment & friends
You’re being hunted because of your increased rep, not because of the update
compact dirge
Pike only improves abilities in combat, Scotty doesn’t work (Pike is changing the number)
granite patrol
@compact dirge SO then what caused the change between today and yesterday causing me to be attacked in their space? Nothing changed? No increased rep, no missions done, nothing. Just literally went to bed and now I get attacked. Games have cause and effects, sure. But there was no cause for this.
compact dirge
I don’t know the exact cause of why this happens but : I believe sometimes when systems are super busy the hostiles don’t always spawn for everyone
granite patrol
Weird. 99% of the time in augment space I see no one at all. Just me and endless hostiles bouncing around. Well just one more part of this game that was fun that is now irritating. Man it is almost like Scopely wants me to stop playing. LMAO... SMH
autumn socket
@supple lantern because pike is changing scotty to 8 as @compact dirge said above it doesn't work. Its a visual bug
@granite patrol when augment was launched it was explained as you improve your rep you will get hunted for being friends with the augment. Having to send two ships to mine is annoying but its the same as sending to faction space to mine when hostile with that faction.
granite patrol
@autumn socket I acknowledge that makes sense. What doesn't make sense is why after the update they attack. I didn't increase my rep between today and yesterday but the update caused me to be attacked. Before that I had mined for a week without a single attack and my augment rep at exactly the same level.
Now if the update "fixed" a break that was causing them not to attack, great, but from the outside it seems like the update broke their attack parameters downwards. But I have rarely come across a game with a lack of transparency on game mechanics as this one. Maybe I am just more used to Paradox, where all the code is right there. And one more reason I should just delete this game and go back to good studios.
autumn socket
@granite patrol you got lucky that each time you arrived someone else did at the same time so they got the hostile and you didn't.
I've had it maybe twice in the whole time its been launched where I havent been hunted
granite patrol
I just can't believe that each of the 30+ times I went to augment space I happened to glitch into not being attacked. That is either ridiculously bad game design, or I should be buying lotto tickets left and right. And I am not the latter level of lucky. So what I am gathering is this game is **** and I should just stop playing now, as it is basically a bowl of **** all the way down.
@autumn socket Thanks. I think I'll just delete it and be done with the whole experience. This isn't the game I want to play. daily missions that are now hours long running from enemies affairs... How is this fun? Who enjoys this?
supple lantern
@autumn socket cheers
autumn socket
@granite patrol do as we all do send a second ship to attack the hostile and then mine in peace the same as when you mine in hostile faction space
@supple lantern np fly safe
@granite patrol or another option ask an alliance friend in the system if they can clear the hostile for you
granite patrol
@autumn socket If I continue I shall try your advice, thank you.
crystal saddle
The help buttons are grayed out. Is this a bug?
compact dirge
You’ve already requested help.
native lava
I logged an issue in game and had no reply been nearly a month now sent another chase up about 2 weeks ago didn’t receive reward for scraping my vahklas
torpid cedar
Has anyone else reported nodes disappearing when you go to reset them? Because that's exactly what happened to me in the Querlz system. All the other nodes were there but my node disappeared and wouldn't let me reset. This caused me to loose the dilithium node! I'm not happy about that.
keen hemlock
Have the ship upgrades reverted back to showing pre-research levels of materials required? It changed a few updates back but was buggy, but now it seems to be showing the old values permanently for me and not those with research applied.
dense wedge
You need to up date the kick button on leaders that do not play any longer or players that are no longer active. I had to change alliance because the leader is no longer active, so members did not get they're rank in that guild community and could not take over because there use a lack of functional tabs or action to kick that leader or non functioning player
crystal saddle
@compact dirge I used to be able to click these buttons if I did not get enough help.
gaunt thistle
The mission "Beneath the Heel" in the Rainsford system is broken. A lot of frustrated players waiting for you to fix that so we can progress n Augmented space. PLEASE FIX THIS ASAP!
zenith plover
The update doesn't work
quaint hollow
Hi, one of our members cannot enter in the game since he installed the last update liberated this afternoon.
Anyone more have the same problem?
tacit barn
Data Nodes, not resetting again.
hitting an empty 0-node attacks the target ship that effected its last o status.
whole flame
Any idea when the screen transition lag can be fixed?
spiral lintel
fallow parrot
New one for me. Reset crystal node in Klingon space (hated by them). When I moved my ship off, got attack warning and a Klingon fighter appeared. Had to leave my node so I didn't get killed. Just to be clear, my ship didn't leave Klingon space, just moved to reset the node
oak vine
@spiral lintel this has been happening for a long time very rarely for me, work around for me is to restart and then I never have that issue again for a couple of weeks, not sure what triggers that state
keen surge
@crystal saddle requesting additional help would increase the numbers you saw, but it didn't actually reduce the time beyond that you would have gotten normally. They've fixed a bug be greying out the buttons.
@keen hemlock yes, they rolled ship component costs back to base figures as the research was being applied incorrectly and causing people to experience errors. They'll probably try again "soon".
random hornet
My favorite bug since the Borg Event.
native oyster
Scapped my Stella in event then rebuilt only got points for building ?
marsh cliff
😡😡😡😡😡😡 time indicated by my survey ship not accurate arrived more than a minute than my escort ship leading it to be destroyed sort this out
vale lantern
I don't know, if the problem has been reported, but since patch 21, the time for the slightest upload is extremely long, before the scan of a hostile, a player (station or ships), accessing on the page event, accessing officers or items only took 2-3 seconds, now it takes almost 9-12 seconds to get the desired preview
I tested under bluestacks and on phone (huawei P15 pro), the result is the same
stable umbra
Anyone else not receiving battle pass points? I finished today’s hostile event and still only have 1260.
Nvm, stupidity at work.
fathom wolf
Good Morning mates with this new upgrade I still not been able to ask for help from my alliance. This is going on well over 1 month! This is really undermine my game and game play! I can't ask for to acelerate construction, repairs research.... It's hurting me big time!
winter pilot
Hi, my ship stuck in Rator. At least it shows that on the screen. Unable to recall, set course or attack. Restarted game already several times. Updated IOS too. Nothing worked so far. I add screenshot.
keen surge
@winter pilot
native oyster
Hi all, has anyone else had the issue that when you refresh a mine in hostile space that you are once again said to be trespassing or is that just a bug one if my players has?
royal magnet
Harry Mudd is not really working. His skill to hit 2 times in the first round is not happening when you go outside of the eclipse space. That fact is not what the officer description did promise us that has motivated some of us to spent money! I tried him multiple times on PvP, regular Armadas and PvE. He simply is not triggering.
Also with the recent version my screens constantly get suck. Suddenly i am unable to select any target within the system or some systems in the galaxy map. I have to restart my app every few minutes, which is a big issue if you are in the middle of defending someone against raiders. Also i had today experienced it that the screen showed me fights did stop until i did realize my screen did not show the updates even after the UI did respond normal, i was talking to people in-game about the quite moment until i realized they are all still fighting. It seams to be maybe even connected that if you have a target that warps out, then you cannot select anything anymore thereafter - at least in one scenario it was looking like that
eternal wagon
Someone pls explain, why my ship is crashed even though battle report shows 156k HHP left...
magic horizon
@eternal wagon Kirks captain ability boosts all officer stats when morale is active. This means the attack, health and defence values. The health values boosts the hull but then disappears after combat and then that value returns to normal.
If your hull value is less than the total damage value received the ship will be destroyed at the end of the combat.
magic horizon
His officer ability is to trigger morale and activate the ships ability. Kirk or Marcus are the right ones for the job on an enterprise.
lean delta
Anyone know why my mineral overwiev showd 21.8k and when i try to refine it shows something else? Please watch screendump.
hearty tinsel
@lean delta you have 868 *2 ore and i will bet 21k *3 ore
fossil dust
^ this
opaque talon
Please do fix the bug tha allows 2 alliances launching a rogue armada in the same time
Already lost 200.directives..and they are not easy to get
And no, neither the other alliance didn t kill the armada
It s frustrating not been able to do the event properly
tired breach
Something about this doesn't right...
carmine bridge
Seems fine, quick easy way to finish the event.
mossy osprey
Good job with the event spending directives, over two hours trying to start an epic armada at exchange system
dense flume
You need to do something about the armada timers in eclipse, I've missed out on two armadas because the time was the same as another alliance. I mean exactly the same, but given to them. Introduce a cool off window to get the armada tokens back.
light grotto
@opaque talon Lol it isn't a bug, armadas were designed purely to encourage PvP.......And no they're not easy to get. They're incredibly easy to get 😅 More than 80 a day for 10 minutes worth of work, if that, plus even more rare ones for free. Significantly easier than normal Armada directives where you get 15 a day, and 100 every six.
small sigil
wtf $cop ,. few armadas with same timer ... its 💩
return wasted directives ... !!!!!!!!!!!!
dull terrace
Same Event. Same Player (me), other Event things.... if I change language WTF?!
eternal locust
I just got a new phone, and it restarted me back at level 1. I reported it to scopely, they fixed it once, and it gliched again, so I sent another ticket to scopely, and they asked for info on my level 28 account in apex server 199, which I did. I even sent all my paid Google receipts in screenshot to them. Still no answer hours later. I even went a step further and had a one on one conversation with a Google play customer service representative, and he told me if scopely doesn't fix this in 3 days, to get back to them so they can report them. Please scopely, fix my account for this new phone. I've already lost a day in the event progress, and still losing more time. Help me scopely. I have been loyal to you, please show me some love.
potent garden
solemn ermine
I'd like to report a bug.
It started when Scopely got access to the Star Trek property.
The bug is Scopely.
keen surge
@daring rampart do you have the current version? They made an update recently to include the efficiency research in the stated costs, but they messed it up and it understated costs in a lot of cases. They have since rolled back this in a later update so that it shows base costs again.
twin shale
Are these systems special? For some reason, huge part of the load is lost when the enemy knocks down a miner with an overload. The enemy received 65k mats, the ship had 400k mats, and I had only a protected cargo after hit. Do we have now the new term "cargo lost in space" or these 3 systems work differently? Usually all cargo what enemy couldn't take went in storage after hit.
keen surge
@twin shale that's how it's been working as long as I've known. The cargo lost only indicates how much cargo the other player took, you only ever keep protected cargo amounts when hit by other players.
daring rampart
@keen surge Looks like that must be the case. Lovely, just a bit off heh. 20 million trit off... thanks for the heads up.
Though I suppose that should make me feel better about my reasearch that I get about 18.9 million discount on a 50 million bill.
humble fiber
Helix delta mission is faulted. It does not tell you cost of choices in the mission.
verbal vapor
Multiple players are reporting late banners
terse timber
Curious why one screen when changing officers is higher power than when back to dock screen..
twin shale
@twin shale that's how it's been working as long as I've known. The cargo lost only indicates how much cargo the other player took, you only ever keep protected cargo amounts when hit by other players.
@keen surge Actually when same happened looooooong time ago in augment space i got another answer from support.
And they said that its bug. And should be investigated
keen surge
I'd like to see that screenshot 😂
keen surge
The mods here are more afraid that they'll lose excess cargo on PvE if anything, so that'd be a first 😂
twin shale
I try to find that conversation, i have them too much 😉
keen surge
Not keeping excess in PvP is the norm, been that way a long time, tested it specifically a couple of times. I'd say 50/50 CS don't know what they're talking about.. but if it is a bug, that's how it is until they fix it.
There is another issue with losing protected cargo though 🤔
mossy rain
Why should be operative with fed to access
Now i can't go further in mission becuse i can't get warp token
compact dirge
UI bug, dont need operative with them
random hornet
4 resets b4 new event looks like another epic fail on that patch
I have a great internet provider yet scopely keeps Informing me of poor connection whats up, what's going on with the server today?
My connection to my inernet is fine so what's going on with the server?
Fill signal showing in top right corner, everyday for the last 2 months it's been the same issue.
random hornet
Here's another unfixed patch
5 min wait to get on server?
Definitely not my internet connection.
proven hare
Why am I being taken around the galaxy for 20 minutes when there is a warp path RIGHT THERE?
native oyster
Problem with elite pas hunt the Romulons level 30 ships normally 7 points , it gifs only 4 points
Sorry I made a mistake
warped sigil
I'm sure this has been reported already, but switching or resetting a node in augment space now seems to reset the chasers as well.
ashen portal
This makes no sense. Scopely you trying to get more money from us?
Same people, same crew. first one lost 70%. second one only lost 20%. one guy swapped saladin for stella, other guy swapped stella for legion. how did these 2 small swaps end up being a 50% hit change?
compact dirge
All Armadas seem to get stronger on lower health
I have no idea why, or what bonuses they get
ashen portal
The bonus is people spending more directives it seems.
nova panther
Really? Changing max Sally to a Stella isnt a big change on your side?
I am pretty sure most of the damage you did during first battle was thanks to Sally
@proven hare you need w47 for short route
ashen portal
there was an almost 2mil augur too, he's at the bottom of both
nova panther
What crew?
ashen portal
believe kumak nero decius, log is gone and he's offline now
nova panther
I am 99% certain it is because of Sally change. If you had logs you could be able to see it by manually adding the damage Sally and the other Stella did against armada
ashen portal
I still cant believe a sally does 30% by itself. That's crazy.
but if its anything like hunting hostiles where the last 10% damage bar stays for 30 hostiles then just disappears as you die then it makes sense
in scopely land
torpid warren
So how do I get battlepass points through daily events?
proven hare
@nova panther so you're saying I can get to the w47 system with my w41 ship but only the long way around?
unborn tiger
I'm glad i can play the game. Ive been having so much fun.
And yes, I hard reset, soft reset, cleared localization uninstalled, reinstalled, and turned my phone of then on again.
random hornet
Another bug return
keen surge
@proven hare warp range is path dependent, not system dependent. There are two different range requirements to access Babel, depending on which entry path you are taking. To take that direct entry path requires W47 but you can enter from the other path with W41.
proven hare
Ah, I see. Thanks @keen surge. Still seems kinda wonky but at least I understand what's going on.
random hornet
Another patch broken. Had to reset after to see another alliance start before me. Which costs credits. Thanks.
copper rose
I think a server is down. Ground to a halt and login is failing
twin shale
What is happening with game? When i push system to send ship there this window just popping up for 0,001sec and disappear same with mining... When click spot window pop up for milliseconds and disappear.. Need restart game all time, its sucks
static kayak
Is it a new feature that upon entering hostile space the fighter is waiting instantly to attack? Not even 2 seconds or is it a new bug? You’ve literally got to enter the system and evade instantly.
twin shale
He should work with armadas only or i missed something? 🤣
feral steppe
I'm stuck on the upgrade tritanium warehouse L38 mission. I have built the damned thing and the game isn't registering. Clearing cache, restarting app, doesn't do anything and i can't complete the mission or collect the rewards. Anyone experienced this before?
rough cairn
Getting worse with this game. Attack my base and the game did not send a notification
The second error I click join armada and it turns out that I'm not in the armada.
twilit cosmos
Someone earlier said it's a misprint, should say vault.
Not bug but bugs me. When selecting officers for ship it should not jump to the beginning every time you select. It would also be nice if you could arrange your order.
proven atlas
kinda bummed out that I can't play on my tablet with out it freezing or such, hope it gets fixed, works great on my phone tho
verbal vapor
Fix the timers please, they're buggier than before
Warp timers are buggy
Repair timers are buggy
Armada timers are buggy
My armadas just jumped from 2 minute to 0 minute to 1 minute
Every second is Russian minuteroulette
oblique frigate
Hi. Others seem to be able to buy a second Stella from the event store. However I have no option to do this. Is this a bug?
pulsar mist
If you have a Stella already I wager you should be able to buy a second. What OPS are you and do you have one?
ocean granite
One of the Threat from beyond scores isn't calculating. The battle pass is but the same normal one isn't.?
ocean granite
Had to do it again, this time it did calculate.
autumn socket
@unborn tiger I get that problem when my signal isn't great and I check events
unborn tiger
@autumn socket it's since the rogue update that it happens to me. I can sit next to my router and be on LTE+ data and it'll happen.
autumn socket
@rough cairn base attack notifications have never worked properly dont relie on them. I had one a couple days ago say my base had been attacked. My base was attacked 4 days before I got the notification
@unborn tiger I dont know then I only get the problem with poor signal
somber light
Still able to launch armadas, in Outlaw space, that were already launched like 5 seconds prior. Even when the first team looses the armada out team did not get a launch. The trash system still eats the directives
Is there a way to outsource the program management for this game? You guys are honestly the worst I have ever seen
native oyster
Attention 😈 Eclipse Armadas full of Bugs. Armada lost, some ships are healthy and so on 👎👎👎
Scopely, you are such fools 👎👎👎
Zapp 👌👌👌
narrow saddle
Way different hull lvls. Pick from last hostile and after recalled to base. Major effect on repairs.
oblique frigate
If you have a Stella already I wager you should be able to buy a second. What OPS are you and do you have one?
@pulsar mist ops level 27 and yes i have one stella
marsh shuttle
sage ibex
I am not receiving my points for the mudd auction. I just did an upgrade and my point total didn’t increase.
I’ve did two restarts and a cleared my game.
hoary valve
My events screen looks all messed up
vivid lynx
keen surge
@vivid lynx did it hit 100 rounds?
vivid lynx
What do you mean by 100 rounds ?
keen surge
@vivid lynx open the log, the journal button on yours bottom right. It'll have round 1 / xx. Did it go to 100 rounds?
vivid lynx
keen surge
@vivid lynx you don't have to post it all 😅 100 rounds is the limit for battle, you need more damage or to run the Armada multiple times in order to get the win here.
sly pilot
so, hang on, all that power could not overpower that armada target? wow, are those battleships lower in damage than a miner. It looks like two cats emulating a fight and becoming bored they abbandon / loose interest. So this is not a defect ... it just a become bored glitch. 🙂
keen surge
@sly pilot the Stella is a specialised Battleship, if they had 5 decent Stellas it would have been a win. And if not for the round cap of 100 the augur likely would have won the fight. The round limit on combat is 100, has been as long as I know, just that people so rarely see it these days (used to be common back in the beginning, lots of fortunate vs fortunate mine clashes)
The exchange hostiles and Armadas are essentially tanks, designed to push us to use the Stella which comes with 300% bonus shots to exchange targets (instead of 4 shots in round 1, you hit 16 times. Average Stella's can keep up damage with much larger faction ships, until they pop at least, and get additional rewards for the trouble).
sly pilot
we did exact same target with 2 sally and 1 intrepid. much lower power than that
this is why ... for me it is clearly a defect.
from my opiion this must be given to support to analize the loggs untlin they find the issue. That situation should never had happen
keen surge
The issue is clearly a lack of outgoing damage, there is no need to analyse anything.. 100 rounds is the hard cap in combat, always has been. They do not have sufficient outgoing damage to end combat before 100 rounds, use the ship that is designed specifically for this content or bring more faction ships along.
amber leaf
nova skiff
Are certain systems level locked or something? My maxed kumari warp drive with Scott on board is 42 and it won't let me go to some systems that are lower warp requirement. for example Suliban. Gives me error "The Warp Path Is Invalid"
keen surge
@nova skiff are you using Pike to boost Scotty's range? This is a bug in the game and will not work, despite higher stated warp range.
keen surge
Yeah, doesn't work unfortunately. Take off Pike to see the real warp range.
keen surge
Ooold bug unfortunately.. I think the bug is the client saying it will work as opposed to it not working, but Scopely are always 🤐
nova skiff
<@&509691205798592532> Please ask Scopely fix the bug where Pike boosting Scotty's warp range doesn't actually work