Please
#👾-bug-reporting
dire forge
dense ridge
I too restart at lv 1 on a new server. the game can not take my backup in the game center.
rapid inlet
Yeah @dense ridge it’s a common problem today for iOS players... and no info from scopely and no peace shield allowing other players to raid your base
calm fox
I just wish I could get a ticket acknowledging that they received my issue... It doesn't seem that difficult to have an automated ticketing system.
gray mist
I don't expect to get, any raided resources returned. I'm not expecting that. I've asked for that, in my messages to scopely. If I don't, I'm never spending ANY MONEY INDEFINITELY?
native oyster
So those of us who already performed lots of research in preparation of the event, just screwed ourselves. I would appreciate if scopely either credited us for the research we've already done, or revert the research (and the component materials) so we can do it again.
grave cradle
There’s a lot of in-game freezing. The game itself once I loaded up isn’t responding at all
indigo mesa
Uninstalled my game and reinstalled due to buggy ness today now can’t get to my account.
hollow echo
server us-009 no event story missions?
indigo mesa
Opened a ticket 9 hrs ago and nothing.
karmic berry
Mission not working
vernal lotus
This whole game is a bug!
untold cypress
I lost the mission "A different breed" when I upgraded Ops
half pawn
@native oyster Whats the reason that we screwed ourselves? This hasn’t launched on our server yet
native oyster
@half pawn Because two of the events for the next several days (Roguish Ways - Elite and Leaderboard) are contingent on completing the new research. So if you just did 30+ like I did, you are out the points for the events that should have begun as soon as the content was available.
tepid yacht
They answered my ticket. Said it was fixed, then they closed my ticket. It is not fixed...
austere nimbus
So just to confirm, if we already did a ton of research we are SOL? We should definitely get credit!
tepid yacht
My team has been actively defending my station for 3 hours. Will they be compensated?
calm fox
What has been the response time on your ticket? out of curiosity?
amber crescent
@ivory vortex payment does not work. My purchase won’t go through.
dull oasis
@ivory vortex I’m still constantly been kicked from game and it resets reported this again and also to apple
native oyster
So they delay the events, start them late, and any one that did new augment research loses out on the event points they would have gotten if scopley hadn't delayed the event start. SMDH.
lament bronze
Out teammate can't log in since morning. And the whole alliance is watching his base ready to protect his resources. When this will be resolved?
vital kayak
This event was started late. That’s fine, but 6 hours was taken off the event. I started upgrading my ops after the time it started. I feel that since time was taken off I should get credit for it.
native oyster
Thank you for finding one of my ships still waiting for my Kehra to be found. Please ?
runic geyser
@ivory vortex Faction Hunt is bugged. Tiering up a ship is only paying half the points! I tiered up the D3 4x and it only paid 600pts instead of 1200pts!
rich summit
I’m another player that can’t get in to my account. This is ridiculous. I will steer people away from playing any games scopely is involved with
rapid inlet
Yeah we are a bunch having this problem
vital kayak
@ivory vortex if this isn’t the correct place for my request please let me know so I can fix it. https://discordapp.com/channels/509679626763632640/509686569649831936/730182585640157336
raven leaf
Hey I was bumped from server 26 and my game reset to zero after the update I sent in a in game ticket with no response. I can really use someone’s help.
rapid inlet
Yeah @raven leaf we are a bunch with that problem
fallen tinsel
My game will not connect to my account. On both my devices I was reset to level one. I need someone from scopely to contact me ASAP.
raven leaf
You will not get your RSS back because it would unbalance the game....lol
rapid inlet
@fallen tinsel / welcome to the club
fallen tinsel
What crap
raven leaf
I lost 1 billion in RSS because of this glitch
rapid inlet
Don’t understand why they don’t go with maintenance peace shields until these problems are fixed. iOS players getting skinned by android as we can’t get online with the right account
wintry whale
When the Outmaws research started I did a bunch and didnt get credit for it
native oyster
So those of us who already performed lots of research in preparation of the event, just screwed ourselves. I would appreciate if scopely either credited us for the research we've already done, or revert the research (and the component materials) so we can do it again.
rapid inlet
Some problems are more severe other less... @wintry whale imagine getting back to the game having your station emptied by this bug...
That’s a sliiiightly bigger problem
than missing out points in an event
wintry whale
If you say so I can refill my base quick
native oyster
I guess this is a normal occurance every time scopely adds new content. Sorry I didn't know to not trust the developer every time they add new stuff. I agree @rapid inlet that your issue is a bigger priority, doesn't make this other one less of a problem
rapid inlet
Good for you
wintry whale
What I cannot get back is all the speed ups I used
rapid inlet
Is this a joke... telll this to the players that got their stations raided due to the problems between STFC and iOS...
I mean c’mon - it might be ok compensation for missing out on the event but...
not for getting the station demolished
calm fox
Yeah I told our alliance to have an ally raid my base. At least we get to pick who gets it lol
I just wish I could log in to my account. Or get a notification saying it’s safe
zenith mural
<@&509691205798592532> Will those of us that started research before event finally started get credit for research already completed?
native oyster
i did a bunch of roge research before the events were released and i did not get credit for it..im on Nexus 30
gray mist
This a game ender for me: if my base is empty, I'm likely done.
tranquil patrol
Compensation pack is a farce. Starting event late at night is crap. Do you think players don’t have work or need any sleep? Also the researches and Vidar tasks are handled really bad. I expect several people to leave the game due to this... perfect handling Scopely..... NOT!
rugged grove
Some of us completed research prior to the missions starting. Will we get credit towards the Roguish ways- elite event.
gray mist
No credit is likely
native oyster
I’d like to report a bug. STFC!
jovial lava
I’m thinking the same thing emtbart. The longer this goes on the more I’m loosing interest in continuing with this game
It’s been 12hrs since update and iOS players are getting creamed
raven hornet
I have done a few items on the research tree for Outlaws but have not been credited any points for the event. Is there a way I can sort this please?
fierce gulch
Why arent scopely fixing my account issues, i havent been able to log in since the update many 15 hours ago !!!
still shard
hey least you can play on your account today Stevo
fierce gulch
When will the account stuff be fixed !!!
calm fox
Yeah. I just want someone to tell me it will be fixed. At this point it’s not even when
fierce gulch
Are scopely working on it, are they even aware?
hallow frost
Why am I stuck at 48/60 Botany Bay blueprints? How can I get more?
calm fox
I can’t log in. So idk
hallow frost
Why can’t I get anymore?
stoic folio
My elite daily rewards pack didn’t give me all the items as advertised ??? What I’ve looked at /twice only 12 each of resource ???? Added onto what was already in my item. £99.99 for this come on. Contact me ASAP to fix this please .
fluid field
Dear $copely,... Can't read discription on event, can't see when busrts events happening, text won't scroll, all adding to confusion... Please explain...also, is utc different to Greenwich meridian time? I'm East coast Australia G. M. T +9... All navigation works on G. M. T. So what's utc?
cunning jolt
What do I need to report some outlaw research not showing up
scarlet vector
The poor reception icon persistence is still a problem.
stiff horizon
How do you submit a ticket outside of the game? It keeps freezing & crashing ever time I get to the message center
warm oasis
Go to the website
vapid thistle
@stoic folio you will receive all that is promised by the end of the 30 days.
final dock
my ship does not return to base and does not receive orders in its current state
Helppppppp
narrow coral
How do you submit a ticket outside of the game? It keeps freezing & crashing ever time I get to the message center
@stiff horizon https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1
final dock
stiff horizon
@narrow coral Thank you!
verbal fox
<@&509690795536941056> <@&509691205798592532> Was the option to locate your alliance members intentionally removed in this update?
narrow coral
@final dock you shouldn't publish your player id. No publiques tu id de jugador
verbal fox
I used to be able to go in to the alliance list, select any player, and along with the option to promote, demote, kick etc, there was an option to locate the player in the list of options. It would take you to the base of your alliance member. I cant see that anymore with this release.
And in effect its the purple icons in the galaxy view, but i dont have to search through the systems to find who is in which system, i could just locate any player by selecting the Locate option.
The thing we have another player with ios login problems in one of allies alliance, and we are trying to locate him, but the long route by looking at purple icons and going through each system. The earlier option would have been much easier.
nova panther
There was never such thing.....
nova panther
It would be cool
compact dirge
Are you sure you’re not talking about Bookmarks ?
verbal fox
Definitely not bookmarks. Am sure it was there, i have used it a couple of times.. now i am not sure considering you are all saying it wasnt there.. 😭
verbal fox
Ok i am certain I have seen a locate player from the options.. because i have a picture of that option list in memory.. well its gone now.. maybe the devs can confirm
ancient lynx
This game sucks I kill 3 reds and then my ships won't move i have to reboot the game
full knot
Just upgraded from level 26 to level 27, I had access to the vi'dar event at 26 and was very much looking forward to completing it and having access not only to Borg space but also the best latinum farming. Now at level 27 I no longer have access to the event... This is unacceptable
sour orbit
Not sure if this was reported... but ya know all these dates say June??
dense gust
Seeing times on research change after I start it. Had a research say 5h, then it became over 1d after I started it
clear parrot
Just tiered up bortas, got 225 points instead of 450, broken event....
nova panther
@sour orbit mine is fine
calm fox
I just want my account back...
nova panther
@calm fox contact support and wait. Nothing more we can do
calm fox
@nova panther you are the first person who has at least given guidance that I have done all I can by contacting support. Thank you.
nova panther
Sorry,we were super busy in other channels earlier so couldnt look at this place that much
sour orbit
Odd
sour orbit
Okie dokie it’s nbd the dates are right at the top
tepid yacht
Support came ba k to me and said it was fixed. But it’s not. They closed my ticket
nova panther
@tepid yacht do you have your player id and ss of CS's response?
tepid yacht
Yes
nova panther
Send to me in pm
tepid yacht
👍
hoary robin
Was anyone else allowed to get this before they were supposed to. The rep lock for it didn't show and I don't see it in my inventory or the credits it cost
gray mist
@nova panther My game is still not fixed: since 8 am eastern time. I couldn't have picked a worse time: the23rd anniversary of my father's passing, is next Tuesday. Frickin rotten timing! I hope I can get my raided resources back (I got confirmation a few hours ago from a friend).
stuck wadi
Also just to add to my earlier post I’m on stage 6 of the Outlaw Mechanics and have seen zero reduction in my repair costs for any ship
elfin isle
ran an armada on an exchange. Got epic directives from leader chest, but nothing from armada itself despite battle log saying I did. Would send screen shot, but killed ships after and report dropped of bottom of log. Only when I went to faction store did I realise I did not have them! @native oyster
keen surge
@stuck wadi as in zero change or just haven't noticed a change? Remembering that you could have 300% or more cost reduction already and adding an extra 26% wouldn't make a very large difference to it at that point.
warped raven
@elfin isle Look in your ships cargo. They go into cargo not inventory
elfin isle
ty cullyn
stuck wadi
@keen surge I haven’t seen any change at all.. my cent costs 152k trit to repair and was that before the researches and still it now
safe gate
Any idea how long it is going to take to fix the iOS issue?
velvet copper
I have it since yesterday incredible cant log in do your job scopely!!!!!!!🤬🤬
weary sable
Somebody wanna explain this to me? 😂
dull aspen
Tbf tho I don't have 110k shield health
weary sable
Can’t attack until level ten correct? But. ☝️
dull aspen
Was you on a mine?
weary sable
Yes
dull aspen
You can get hit on a mine under lvl 10
I think when you hit 10 you can be hit in free space
weary sable
Now I know.. thank you!
keen surge
@dull aspen Kirk boosting stats and Spock overcharging your shields will lead to higher shield health figures.
dull aspen
That's not what im annoyed about. Its the fact I won and my ship was destroyed
and the fighter defo died
keen surge
@stuck wadi I've just checked repair costs with T1 vs T2, it's not much but it is reduced for me.
@dull aspen that's Kirk stat boost. He increases your hull health, which is then lost after combat ends. If the amount lost if greater than your remaining hull health, then boom.
stuck wadi
Just finished a run and same thing..I’m iOS so memory and server lag is a thing fingers crossed I’ll see a difference soon 🙏🏻
dull aspen
I thought he only boosted these. But if so thank you
keen surge
I was making sure it wasn't a hidden reduction, so ignore the rest of it, but you can see the reduction is repair costs here. Minor that they are..
iOS sounds like a fiery mess right now 😬 good luck.
@dull aspen yes, and those stats in turn add to your damage, mitigation and health figures.
dull aspen
Yep I see it now. Thanks
gloomy herald
Just had my alliance drop me and raid before the jackels arrived https://media.discordapp.net/attachments/683489174040608822/730238230599041024/Screenshot_20200707-214509_Star_Trek_Fleet_Command.jpg
Please fix iOS issue
I’m still lost in lvl 1 ville
Rather have my alliance get my rss
vestal fog
Visual Bug, stations are overlayed by background gas
hoary robin
That is common in systems with a purple background
vestal fog
Just reporting bugs as I encounter them.
subtle bone
Just noticed this Federation War Armada behaving like a normal hostile, going from an edge to the other, not following a faction enemy player.
gentle lichen
This is what I get when I try to open my research trees. 😑
cloud hemlock
Not only am I still locked out of my original server I’ve now lost all progress on my new server I just want my old account back please
proper horizon
rapid inlet
Still no solution in sight regarding iOS accounts? Lost all connection to my account NS lost progress - back on lvl 1. Please set automatic maintenance peace shields while fixing
safe gate
They messaged me after 8 hours with a question, I answered, and silence for another 2 hours so far - same issue
gloomy herald
What question?
safe gate
I had already given them the original user name and player ID. They wanted the new ones that were assigned when the game reloaded
gloomy herald
Don’t have the old id😠
velvet copper
I have the same problem since yesterday one reply it fixed not its not fixed still lv one
@gloomy herald normaly in my case it is if you go to setting and choice log in to game center you would get your old and new name
tepid yacht
I have been Locked out for 17 hours. Got one response that it was fixed and my ticket closed. It’s not fixed. No response to my new ticket.
velvet copper
Same here
young bronze
They are based in Europe so you probably won't get an answer until their morning
young cliff
sage mantle
Problem is not fixed for me neither, they said is was fixed and close the ticket, is not possible to put the money in game and lose all progress...@ivory vortex <@&509691205798592532>
near current
@native oyster did you complete any before the events launched?
native oyster
@near current no
boreal jay
Screen freezing for 2nd time.
Stuck on this screen like forever...
Whenever I'm in exchange central system this is happening.
Server 189
cinder axle
Broken node....[3★ Raw Gas Mine S:468245102 X:255 Y:-236]
desert thunder
So for the known people who can't login, would it be possible for you guys to put up a shield? Out of their inventory?
For them
timber musk
This glitch is still happening....also(as expected) game is so glitchy and so lagggyyyyy!!!!
bold cliff
A Different Breed is not providing the proper amount of credits it's suppose to for the station modules. I upgraded a lvl 24 ship hanger to lvl 25 and it gave me less then 220 credits, I have lvl 2 other modules from lvl 25 to lvl 26 both with g3 common and uncommon and I have a total of 250 credits. Something is wrong
rough sky
1 point per common and 5 per uncommon is what it says, i agree it seems too small especialy when you may be already part way though building upgrades
bold cliff
Sorry I have a total of 215. The amount it says is fine if it was giving me that but it's not
rapid inlet
No news on the iOS issue yet, I suppose?
bold cliff
Its giving me less then 1 more like .3
They must have miss placed the decimal
It's more like .1 and .5
dense ridge
always impossible to play 🤬😡
rough sky
@bold cliff hmm, im trying to find what i spent on my defence tech buildling to go to L25, cause i have 195 points
dense ridge
and when i go to recover the account my base will have been looted and lost all my resources 🤬
bold cliff
Not really worth the event, I could go up 2 lvls and not reach the first milestone
This is sucks they should remove this event
rapid inlet
So strange... the iOS account issue has been known since yesterday morning- not a word about it from scopely. And why can’t they apply an automatic maintenance shield while fixing it?
rough sky
yea, its way too small to do much, cause 195 is what i should have based on what i spent
190 common and 1 uncommon
bold cliff
I spent lat and all of my speed ups hoping to get to the first milestone. I've done at least three modules that had both common and uncommon and I'm at 215
That's bull
rough sky
which makes the 5440 i need for the first milestone looking unlikly in 6 more days
bold cliff
Like I said you could go up two lvls and never reach it
They should reimburse us for what we spent
In minerals, speedups and lat
At least the speed ups and lat
rough sky
yup, way too low, my next ops upgrade would only net me 1460
bold cliff
How do we report this
rapid inlet
Wouldn’t be surprised if scopely/STFC looses a lot of players by this. It’s outrageous. And they haven’t communicated a word about the iOS account problem. It would have been easy to apply peace shields during the time they solve this...
rapid inlet
That ain’t right
rough sky
not disagreeing with you
rapid inlet
I reported this problem since 7 in the evening CET yesterday. Totally ignored
bold cliff
@ivory vortex
gentle sundial
Cela ne fonctionne pas malgré plusieurs bâtiments avec du G3...
rapid inlet
So fed up with scopely right now. They managed to reconnect my account to one of my iOS devices, the the mobile iOS device I have cannot load and connect to the right account. Also... of course... got raided over night... as I had no access I couldn’t apply a peace shield. Lost several 100 M of rss... all due to scopely...
arctic kestrel
Sadly Captain, they won’t care a single bit as the money is still rolling in.
tender flint
how did you get it to reconnect, just spam the sign in button?
tender flint
i have done but im guessing they are swamped
nova panther
Yeah.... lots of tickets usually after a big update and now a lot more due to these issues
tender flint
ive luckily still got access on my phone, but its a small screen and annoying to use all the time
nova panther
At least you can shield 😅
tender flint
exactly
nova panther
Not fun to defend a base for 12+ hours now..... one of my team mates is also experiencing it
tender flint
yeah, its not just everyone with ios getting annoyed, its alliance mates having to defend for hours till it's finally fixed
desert thunder
Exactly. I've been defending for about 12 hours so far.
hasty gate
Anyone facing this issue on iOS
covert escarp
Any update on the iOS player being restart to level 1 issue?
rough sky
raise ticket and wait
covert escarp
whats the email?
rough sky
covert escarp
ty
dusky cobalt
Anyone else lagging like a beeeeiiiich after the update?
Can't click on ships sometimes, or click and nothing happens. Have to restart.
covert escarp
Oh Scopely..... so special
rough sky
well, this might just get the IOS issues looked at with HIGH priority
rough sky
breaking the game center integration is usualy a very bad thing to experiance, so no im being serious
covert escarp
well. i hope they reimburse me for all of my resources too that will inevitably be lost because my shield is going to be expiring soon
rough sky
i would hope so
covert escarp
haha they wont (:
earnest wedge
Game is laggier than ever, ships getting stuck in combat all the time or the newest FEATURE greyed out attack button! When I saw the "exchange" title I was excited for player trading finally NOPE, just another trash event.
jovial vault
Wow....18 hours now and still can’t logon to my account despite receiving a reply to my ticket saying it is fixed.
covert escarp
Wow....18 hours now and still can’t logon to my account despite receiving a reply to my ticket saying it is fixed.
@jovial vault 🎵 these devs aint s*** 🎼
jovial lava
Same here volt. Apparently they are manually fixing each player. Could take awhile
I haven’t got a msg yet
rough sky
@jovial vault if thats the case put a ticket back in
jovial lava
I’ve sent 3 lol
rough sky
that usualy does not help, that tends to get the wrong reaction, 1 is enough
tender flint
unless theyve closed it of course
rough sky
yea, 1 open one
jovial lava
Oh ok. Oops 😞
tender flint
really bad support if they are closing a ticket and it's not fixed
rough sky
having worked as a game master and a sys admin, i know what my reaction would be.
@tender flint agreed
jovial vault
They closed my ticket saying it was fixed.....I’ve sent another one in
rough sky
thats all you can do, if it continues then it might be time to involve the mods as per the #557163704383438850
jovial lava
Very strange. Never seen this sort of thing since l started playing
jovial vault
It’s interesting on this new server I’m on....their are hundreads of us lvl 1’s all buzzing about complaining about our lost accounts
nova panther
Ouch
tender flint
same on the one ive dropped onto
rough sky
well you know what to tell them lol
jovial lava
Jez. The real lev1s must be freaking out on the traffic
tender flint
tbhonest if it's this bad they would be better off rolling back this update so everyone can log in fix it and redeploy
rough sky
the weird part is its just IOS, android is absolutly fine
tender flint
there are lots of stibilty bugs with ios as well that they could do with sorting out
jovial lava
Mmmm. Didn’t know that
tender flint
chat window freezes every so often and can crash the client, random crashes
been going on for must be 6 ish months now
and a full reboot of the apple device helps for a while, so i think it could be something to do with memory usage on ios
jovial lava
Yeah. I’ve been randomly kicked while playing. Not very often though. This situation is like atomic bomb level
rough sky
yea, lots of people complaing about that, im on android and this update has been the best client ive seen so far. no Retreving on the mission dialogs, warp animation works fine. Real nice. Had the server issues this morning, but outside of that its been nice
tender flint
yeah its like the ios client is an afterthought
i mean we arent asking for much are we? - just that the ios client is stable and we can log into it 🤣
rough sky
🤷♂️ i would think its a fair request. But im out, bed it calling.
tender flint
me as well - work time here
jovial lava
Nite bud🖖🏼
wild skiff
I think this was meant to be fixed in the latest update, but the first event in an event bucket is still not displaying its name. Sorry if this has already been reported. Android tablet, Ops 27.
nova panther
🤔
sharp kraken
Bug Report: Eclipse Armadas can be launched even when your ship is too far away. My ship was 13 min away, started the armada. Saw it had a 7min timer, and my ship couldn’t make it there on time. Armada was cancelled. Should not have let me launch the “E”mada if my ship was still too far away
cloud glen
One of my ship is locked since almost one day. No reaction to my ticket at all.
split bear
19 hours now and still can’t get back into my account, is anyone having this resolved?
Another Apple App Store update has just been pushed
nova panther
Yes a few is fixed from what I have seen in this discord
untold cypress
@ivory vortex I began A Different Breed when I was level 26, but my only station upgrade remaining was Operations. I can no longer view the event, but I also don't have a Vi'Dar
rapid inlet
My iOS problem seems solved... now it’s only my lost rss that I’d like to be compensated for
nova panther
For that you will need to wait for CS
uneven frost
Due to the removed mission planet/node hiding with ships feature, im no longer able to fly to mission planets when other players are there. I then can only select their ships but not the mission objective
stuck needle
I am doing federation hunt the klingons in battle pass and no points are being awarded for the kills I am hitting lvl 24 and 25 ships
wild skiff
Bug Report: Eclipse Armadas can be launched even when your ship is too far away. My ship was 13 min away, started the armada. Saw it had a 7min timer, and my ship couldn’t make it there on time. Armada was cancelled. Should not have let me launch the “E”mada if my ship was still too far away
@sharp kraken Thanks, I've shared this with my alliance. They've probably left the 15 min travel requirement in from normal armadas instead of changing it to a 7 min one 🙈
verbal fox
I take it then we as a community could not convince Scopely to give everyone a 24 hour shield to everyone to help players who cannot log on?
hushed acorn
Absolute bs just got told I’ve been fixed to now wait another 5 hours to show that I’m still on another server
Given them purchase receipts and enough photos to start an album
Why can’t they even put a shield up to at least show some sort of empathy is now beyond me
nova panther
@hushed acorn update the game
hushed acorn
I have several times
verbal fox
a new update just rolled in to the ios store
batman, my ipad is working just fine now, should i take that update.. i dont want to loose my login
spring bison
Hi. Ran an eclipse armada and won, but the uncommon exchange loot is missing? Cannot see it in my items and cannot see it when looking at purchase items that need them in the faction store
nova panther
@verbal fox new update is fixing the log in issues well at least for those people who said so in here
sharp kraken
LordHades, it might be in your ships cargohold.
spring bison
Thought so too so brought the fleet home and still not
Okay nevermind, I restarted the game and now I can see it for some reason 🤷🏽♂️
nova panther
Prob server lag
spring bison
Yeah seems like it
nova panther
Happens all the time after big updates,usually best to give the game a few mins
royal turret
All of my dhips are at base how cen the rom , feds or even klingons attack me ? I'll be im game
nova panther
@hushed acorn updated the game yet?
royal turret
Hi bat
swift iris
Issue still here even after update and reinstall, still no feedback from support for more than 10 hours
hushed acorn
Yes mate. Still the same
rapid inlet
@nova panther what is CS?
nova panther
In game support
verbal fox
i dont know if the devs are having less sleep over this, or the players defending the bases of players who cannot logon..
rapid inlet
@verbal fox yeah and some of us got demolished completely
verbal fox
@rapid inlet My alliance member got raided in the wee hours of the morning, luckily one of our allies were able to defend.. he did loose some of his rss though.. the player was gutted when he could not login, he said that if he could not get in back, it was time for him to say bye bye.. we are still hopeful that when he gets back from work and updates to the new app, he will be able to login, but looking at the rest of you guys, i am still in dreamland..
glossy fossil
pure swift
My saladin is stuck in that state ...any ideas how to fix that. Wrote the support ..no response for hours ...pretty bad with the events still unfinished
gray mist
To anyone who hasn’t done it yet: DO NOT UPDATE THE iOS GAME! You will lose your progress, start from scratch, and get your base raided in the process. I’ve been locked out, since 8 am Eastern Time, Monday July 7th. I’m likely to get the game back, but not the resources lost. The raid wasn’t under normal circumstances. If I don’t, I’m likely done. Fortunately, my other iPhone didn’t have that issue. I normally don’t do game surveys, but after this, that’s gonna change. They get a 1, or zero if that’s an option.
swift iris
I’m considering asking Apple for a full refund as I can’t get access to my account and CS did not bother even reply back to me. Guess money is the only way to teach them a lesson
lusty grove
Hi, @nova panther !
i’ve bought Outlaws Elite pass, but battle pass rewards still locked. could you help me with this situation?
nova panther
Contact support if they cant help then I might be able to escalate
lusty grove
Contact support if they cant help then I might be able to escalate
@nova panther already sent my report to support, but still waiting the answer
lusty grove
Ok
verbal fox
They still have not considered a shield for everyone?
nova panther
After update it should work fine....
verbal fox
its probably late now, but alteast the amount of additional customer support tickets asking for their rss back due to this issue will come down..
i thought a couple of ppl in this thread said that they still could not logon even after the latest ios update?
nova panther
It takes time for update to reach everyone and even if it does there will always some exceptions in which case CS should be able to manually fix them
swift iris
@verbal fox I’m one of them and still no evidence someone would even take a look at my issue
nova panther
swift iris
Well I’m not Yoda nor Padawan and spent a nice amount. Expect at least some feedback. I know how CusCare shall look like
nova panther
It takes time to fix stuff. It is same in every company/game and during these times there is nothing else to do other than patiently wait
verbal fox
@nova panther Could not agree more. But why are they still resisting sending out a 24 hour shield to everyone to give them more time. I cannot understand that.
nova panther
Yes an extra shield would be great for people affected but I am guessing that is too hard for them to do while focused on a fix
Because I doubt they have a system to enable x shield for y player
verbal fox
No send a shield everyone on all servers. And all their devs are working on the same bug? Seriously they should have parallel avenues of investigation and options. I work in a s/w company and we always set a deadline. If by this time you dont find a fix, we roll back the update.
swift iris
@nova panther I’d love to see some communication, it’s not about unable to use my account, it’s the fact i’m being totaly ignored.
nova panther
Well sending a shield to everyone in the server would cause people complain about PvP/raiding. Mods and Panic suggested them ceasefire option but I guess they didnt find it useful. There is a reason behind everything but sadly we rarely learn the reason
verbal fox
If i was the head of QA at scopely at the moment, i would say, the moment the CS bugs coming is beyond x %, that means something has gone wrong, either roll back or if the issue is predominantly the same, i protect my investment, ie my customers, and as this is a game, a shield is a viable easier option than face customer backlash.
nova panther
@swift iris Panic was here almost all day long yesterday and he did answered a lot of questions from players. Communication isnt that good generally but yesterday was okay
verbal fox
Yes ppl raiding would complain and at the same time they would accept that it is a workaround for a problem introduced by the game makers. You will have less people complaining than now.
In fact Scopely would have been appreciated for taking quick action.
swift iris
Well @ivory vortex did not even reply my PM, as a paying customer I expect some level of support, if they cannot delivered, I’ll request the money back as not being able to use what I paid for as easy
compact dirge
He’s a community Manager- not support
Discord is an interesting tool, but having 24/7 access to employees, doesn’t mean they are here to interact or support the users in here 24/7 - it’s not what this is for
Customer support is through tickets / email / web portal
swift iris
It was not @ivory vortex i meant for not replying - it is the CS that did not bother reply me back anything since yesterday
verbal fox
@swift iris they are so inundated with CS requests right now, its pretty slow, the response time for tickets is through the roof. my alliance member got a response back after 6/7 hours. i guess it depends on where you are in the queue.
swift iris
I raised a ticket almost 12 hours ago and not a single reply, that is not acceptable
verbal fox
people who raised the tickets as soon as the update was released and found that they could not log on, got resolved within 4/5 hours.. after that its been an exponential curve
i work for a customer who handles 20M customers everyday.. something like this would mean some one is loosing his/her job.. i dont know what the customer base ie player base is for stfc.. in millions or tens of millions and what proportion of players got affected by this..
i hope scopely will reinstance the players accounts before the update, and give those players an extra bonus
swift iris
Intotally understand your point, work for a global company as well and if I would leave an escalating customer w/o reply for so long, I’d definitely risk my job.
gray mist
I got my game back, but not counting on the resources.
verbal fox
the first bit of positive news i have heard since morning.. well done @gray mist
compact dirge
I think you’re making bad comparison
sacred mango
compact dirge
Service Level Agreements between business and customer etc is a different ball game to an online environment where there is pretty much no agreement
narrow marsh
at least they didnt "reset" your account to be locked to the level 2
sacred mango
New bug. Officer exp shown different 👀
nova panther
@sacred mango sometimes officer exp counter in officers tab can show different
Restart the game
narrow marsh
i did
i reinstalled
i factory reset my phone,
i cleared cache
its linked to the level 2
compact dirge
There is no guarantee that you have a 6 hour or 24 or even 48 hour response time from support. SLA are usually in place via contracts and because it’s business imperative.
narrow marsh
if i use a different iphone
swift iris
Well let’s see if apple support gives me a different view
narrow marsh
and log into MY GAMECENTER it brings the level 2 account up
sacred mango
@nova panther Didnt change it but i dont care as long as its the right number in the inventory. Just wanted to share it in case its new 🖖
compact dirge
Apple have a very very very different support structure as they provide support for vendors on 1000s of applications as well as devices and what not
Btw I’m not saying you’re not justified in being frustrated. Just think the comparison is well off
I would also be frustrated, hopefully they reimburse any lost resources
verbal fox
@compact dirge Are you implying that Scopely have no obligation to its "paying" customers?
swift iris
Well I made the purchased via Apple Store so I’ll ask apple for refund not scopely. And personaly I don’t think scopely has the balls to fight apple
compact dirge
The power dynamic for games is totally different to that of a retail customer
It’s been rigged, by playing “their game” you “loan their resources” but all on their terms
swift iris
Still buying “virtual goods” so the aspect is still the same
gray mist
I’m not spending anymore money, indefinitely. You might as well flush it down the toilet.
I’m also delaying the next major update.
verbal fox
I guess Scopely could ask all their players to move over to Android, and take the game off the Apple Store. That would solve the problem.
swift iris
LoL and loose 1/2 of their playerbase sure let them do it 😂
verbal fox
And Apologies, this is the wrong channel for this discussion, this should be in the galaxy-chat.
swift iris
And Apologies, this is the wrong channel for this discussion, this should be in the galaxy-chat.
@verbal fox true, later
compact dirge
No worries, as least a decent discussion 🙂
gusty latch
I just tier up a D3 class ship. The event says I am supposed to get 300points for that but I only got 150! Makes no sense
noble basin
Able to start an outlaw armarda when ship is too far away to get there in time
Thanks for losing me my credits
crisp obsidian
Exchange transport points aren't adding up,229 from yesterday before, 229 after attack and win
keen surge
@crisp obsidian have you recalled your ship?..
crisp obsidian
No its 9 minutes to base and 9 minutes back again, can try a miner near my base and see
keen surge
@crisp obsidian no. It's cargo, in that ship. You need to recall to get it in your station.
crisp obsidian
Yeh just tried rtb local miner,works for missions but not for cargo I guess
vapid yoke
We have the bug back that hostiles attack again when you refresh a mine
keen surge
@crisp obsidian yeah, cargo can be stolen so it won't count until you bring it back. Same with Borg probes, swarm, mining, etc.
native oyster
Hello. I have a problem. Half an hour ago i reached OPS 27 and since that i cannot see the event with vi’dar blueprints. Why is that? Is it a bug? I need vi’dar
wet pulsar
I have lost my game state thanks to the last update
crisp obsidian
Hornet you locked out aswell?
@keen surge so no more just " mining " for events,loads must be returned to base to register?
keen surge
@crisp obsidian you earn points for mining, but you can't refine any of it until it's back at the station 😋
crisp obsidian
So opc data getting lost will still count for mining event?
But not for in stock Amount
keen surge
Should do, yeah. May not count in a negative point event though.
Yeah, you only use what's brought back or protected.
crisp obsidian
@wet pulsar you got kicked out of your account aswell, cba in the same way
wet pulsar
@crisp obsidian Yes lost it on both iPad and iPhone now not happy with this
crisp obsidian
@wet pulsar back to alliance discord
nova panther
Update your games@crisp obsidian @wet pulsar if you are unable to use your main accounts
native oyster
Indeed help. 24 hrs ago my Kehra was lost in Ajilon. It still hasn’t shown and this is what it tells me.
nova panther
@native oyster contact support with details
native oyster
Please I’m down a ship and a dock. Help me
pure swift
Same here...not able to access my ship in dock a ..Serveral hours ..no response from support..can’t do dailies because it’s my main ship
And had to grind the faction event with my vi’dar ..that was fun...not
rapid inlet
@ivory vortex any news on compensation towards iOS players who got their accounts locked and got raided meanwhile? Lots of rss lost that way..
wet pulsar
@nova panther I’ve updated it, removed it, wiped my iPad reinstall every thing and I can’t get the game state back, I’m at level 32 and I will not start all over again, so it blown to Scopely to sort it quick
nova panther
@wet pulsar Just to be sure,I was talking about an update that got released early today,you updated during that time?
Because that fixed it for most people
wet pulsar
Yes I did
nova panther
Well then your last hope is CS,good luck
rancid dune
So I can mine crystal and ore overnight and get credit for the dailies but not gas? What’s that about?
Don’t know who is paying attention in here but talking about it seems to fix it thx
nova panther
After every big update,there is usually some lag. Just give the game a few mins if something doesnt add up
glossy flicker
I killed a lot of level 19 swarms with my NorthStar but the ship XP still remains the same. I completed my 50/50 daily goal and redeem rewards also.
viral shale
frozen burrow
Game on ipad does not login
I hate this game
almost 2 years and it's still a glitchy pos
north socket
INSTEAD OF INTRODUCING NEW CONTENT ,CAN YOU PLEASE FIX THE ISSUES WE HAVE HAD FOR MONTHS AND MONTHS , LIKE BEING BOOTED CONSTANTLY......... AND I AM YELLING BECAUSE NO ONE LISTENS
gray mist
Unless I win the lottery, no more money on this pos game.
verbal fox
I am hearing new reports that with the latest ios update which was supposed to fix the login problems, once you uninstall and reinstall the account gets deleted?
gloomy herald
What update? I have always had to reinstall to launch the iOS updates... never see a regular update in the App Store ...
This is the only “app” that does this....
native oyster
It takes days for CS to fix a problem normally, now who knows how long. Really?
frozen burrow
@verbal fox i always delete to go ahead and get update. Now it won't login to access my game.
verbal fox
You know we have secutiry levels in countries, we should have a BUG LEVEL on the STFC discord, and set it to HIGH in bold red and pin it, so that everyone is aware that the release that got out is not worth taking.
frozen burrow
with all the money people are throwing at this pos you would think they could hire some developers who know what the hell they are doing.
frozen burrow
nova panther
@frozen burrow there is a new update that got released today,download that
frozen burrow
Thanks @nova panther that worked.
nova panther
Next time before getting this much angry just ask for help😅
gloomy herald
Did you reinstall it then ?
frozen burrow
I did yesterday
gloomy herald
Dude?
nova panther
@gloomy herald no,just download the new update
frozen burrow
i ran the update
gloomy herald
Does it show in the App Store then?
nova panther
Yes it should
frozen burrow
I contacted support, posted here yesterday... crickets
click on it in app store and click update
nova panther
Go start doing events,only a few hours left
gloomy herald
Ok thanks I’m seeing it...
nova panther
Also if you can turn off the auto update for STFC
gloomy herald
Didn’t work
swift iris
Still no reply on my locked account from CS after 15 hours, already escalated to apple and will get a full refund for the last 30 days, that’s CS 😎
gloomy herald
Ha the update restarted me in a new account ... now I have to resubmit my ticket.... joy
gloomy herald
No it sent me back one.. I’ve had multiple reinstalls
frozen burrow
@swift iris same here, no reply from support and cricket here yesterday. Then i get blasted for being down on game in chat. CS lacking
at least the update for the update worked for me
quiet inlet
Had a 24 hour sheild up since 7pm yesterday I wake up and my sheild is gone and all my hard earned resources
swift iris
@frozen burrow lucky you 😋, there is no way I would start all over again, not worth my time anymore
frozen burrow
@quiet inlet happens all the time and support says you are a liar... according to their "logs"
Hear yah @swift iris
swift iris
Thex must have klingons on CS team 😂
brave ice
after every update is something new broken. all bookmarks are gone and it don't let me make new one @ivory vortex
dapper bough
Small bug: When in the event store the back button says 'Borg Tech'. Should probably say 'Event Store'.
kind vapor
Didn’t there used to be hostiles in these new systems?
ashen portal
Is this ever going to be fixed?
trim flower
Tiered up my Brel and didn’t get the points. By the time can gets back to me event will be over
sick sluice
Before I complain, credit where it is due. Admiral Marcus is fixed and works wonderfully. Explorers can actually be countered now. Also, Nero is fixed, he does try to trigger burning each round as would make sense.
Now for the bug.
Burning itself is messed up. So long as burning is in effect, it cannot be triggered again - which makes no sense.
The effect begins in the middle of a round, so none of the burning effect abilities proc for that round.
Nero burns for 2 rounds, so the first round gets no effect from Kumak, Vemet, D'Joaki etc.
The second round of burning works correctly, everybody procs.
But, in round 3 we are back to burning triggering in the middle of the round again so nobody procs.
At BEST with Nero, burning works well every other round. With Mirak burning doesn't allow any of the other officer abilities to work at all - ever.
keen surge
@ashen portal there's nothing broken there, you need a higher warp capability to access the warp path between Wolf and Babel. Until you get the required warp you are unable to use that path and so have to track around the long way.
ashen portal
@keen surge Where can I find this warp path limitation? I find it hard to believe 55 isn't high enough.
keen surge
@ashen portal that screenshot says 45, that direct route is 47.
ashen portal
Yes my Legion is 45, my Cent is 55. I'll have to try it again but my Cent couldn't do it last week.
keen surge
55 should be fine.
native oyster
Before I complain, credit where it is due. Admiral Marcus is fixed and works wonderfully. Explorers can actually be countered now. Also, Nero is fixed, he does try to trigger burning each round as would make sense.
Now for the bug.
Burning itself is messed up. So long as burning is in effect, it cannot be triggered again - which makes no sense.
The effect begins in the middle of a round, so none of the burning effect abilities proc for that round.
Nero burns for 2 rounds, so the first round gets no effect from Kumak, Vemet, D'Joaki etc.
The second round of burning works correctly, everybody procs.
But, in round 3 we are back to burning triggering in the middle of the round again so nobody procs.At BEST with Nero, burning works well every other round. With Mirak burning doesn't allow any of the other officer abilities to work at all - ever.
@sick sluice Agreed, urgent fixes needed for burning to be relevant. They should have just made the proc mechanic and duration the same for Nero and Gorkon as it is Kirk. The Federation are not OP in any Star Trek Universe, so why there have to be in this game I don't know
pure swift
Wtf... 10 hours and my main ship is still stuck .. no response from CS at all 🤮
spiral lichen
Don’t advertise shit to me then not give me it . Honest to god man this game is boiling my piss now
Bought some packs ready to rock
sage monolith
So... ops 40+ not getting the burst leaderboard it seems?
@spiral lichen im ops 21 didnt get it eather
native oyster
@spiral lichen im ops 21 didnt get it eather
@sage monolith Did you get the Race to Ops 23 mission? I didn't (Ops 21)
sage monolith
No race to ops eather
native oyster
How long have you been on ops 21?
vocal lotus
Would be nice to bitch about new content but I have not been able to log into my account for 24+ hours
swift iris
@vocal lotus iOS ?
vocal lotus
Yes
sage monolith
@native oyster im ops 21 now for few days already maxt most of base tho 😅
native oyster
So you were ops level 21 before the update?
sage monolith
Yea
You only get race to ops when game thinks your ready for it but i dont care about race to ops xD
native oyster
I was wondering if it was something to do with moving from ops level 20, clearly not. Its so annoying to read somehting on the release notes and then it just not work, knowing to well you will get a tin can "rest assured, once you meet the criteria..." type email from support. The Race To Ops missions have given VERY good rewards historically
This is after a massive faff to get back into my account, and a having a big raid because I couldn't log in
I've played a few mobile games over the years, tend to only play one at a time, but I've never seen anything like the customer support on this game. Guys on here seem nice enough, but too often you spend money and things don't work as advertised
agile owl
I have not got into my account since the update, probably be zeroed out when I do
native oyster
With other games... if they get it wrong, FULL refund, BIG compensation package, no questions asked. = Happy Customers
lofty ridge
Should the outlaw research count towards the daily research?
agile owl
Not in this one
versed dagger
spiral lichen
Same here labfish. Ops 46 server 130, have updated the game in past hour
mossy root
no burst solo research event here, level 41, server 34. Will 40+ get full three hour window once fixed? Assuming Apex research medals are potentially rewards for these style of events, if we don't get event, how do we get those items that are required for Apex research?
rain jacinth
It’s seems anyone Ops40+ doesn’t have the event for some reason
lofty ridge
So you spend 13 of 24 hours doing research and it doesn't apply to the daily reward but does for the event?
That sounds pretty buggy to me...
swift iris
Still locked out and no response from CS
native oyster
Autopilot Yarda mission has a but, first task is to give 3000 Dilithium and always responds you don‘t have enough 😞
hidden vine
@ivory vortex the roguish ways burst leaderboard not showing up for 40+?
light grotto
We could do with more hostiles in the new systems. It's practically impossible to hit one with 50 people going after ten or fewer ships. lol
nova panther
@hidden vine they are looking into it. Maybe restart the game?
hidden vine
😇 it’s there now
gloomy herald
People who can’t log back on ... did u do multiple installs?
dense ridge
A solution has been found For players who are on iOS not because there it is almost a full day without being able to play access to the games
nova panther
?
Solution is: update the game to new version if issue still exists then wait for CS
gloomy herald
I did the update/fix and it did not bring me back to my original game state
vapid thistle
@dense ridge I use IOS and zero issues.
nova panther
People who can’t log back on ... did u do multiple installs?
@gloomy herald multiple reinstalls does make it harder for them to fix but still it is possible
gloomy herald
It brings u back to the last player Id not the original so if u only did one reinstall it should work I’m thinking
Multiples like me not so much ... lol
nova panther
😬
queen cradle
My son has the same issue. Not able to log in since update. He set a 24 hour shield before updating, it ran out. Drained. Lost over 100 mil rss. Still unable to log in. Even tried reinstalling.
nova panther
I hope not. If CS isnt busy can be done in a day
gloomy herald
Thx I have hope
nova panther
@queen cradle he needs to update to today's version. If still doesnt fix then contact support(about his issue and lost rss)
swift iris
@nova panther reinstalled 2 times always same scenario, rebooted device several times all updates installed and still not able to use my account nor info when someone looks into it, already lost hope
dense ridge
and no response from the support unable to manage and provide a response ... 😡🤬
gloomy herald
Funny that on my update the screen that allows u to select the stfc account for Game Center doesn’t appear ...
If I had the option to select which account maybe I could work backwards?
still shard
how many days does it take for scopley to formulate a plan to recover our accounts?
main grotto
Still no race to Ops!!! Waiting on it to finish my ops 23 @ivory vortex
carmine bridge
Anyone have this visual bug and time error? So when I click on a research item and then click on the necessary prerequisite it shows the wrong completion time. Clicking on the prerequisite research itself directly shows the correct time.
ancient lichen
I just received an alert to log in to receive an appreciation chest, but there wasn't one. Even restarted the app and still nothing.
still shard
cause they do not appreciate their players
main grotto
I did too, but look what did
frank heath
Anyone has issues with A Different Breed event? I am lvl 23 and I did spend G3 uncommon and rare but no points :/
rough sky
That whole event needs a rethink
crystal current
Game Crash at once after Start screen. Samsung tm580 tablet
royal bone
So i am stuck in one of the new systems as my ship will not warp out, or even move. I have opened a ticket which was over 24 hours ago and still no response from support Is this common or does support have some sort of problem with me?
Seems like over 24 hours is ridiculous
nova panther
Nah it is just because CS being super busy
merry mesa
Refinery drops no uncommon or rare material since days.
thin smelt
Hey flickenseel
reef bear
frank heath
@nova panther Sorry, I meant I spent common and uncommon.
nova panther
Contact support then no idea
pure swift
Man .. 12 hours without my main ship as it is still stuck..still no response from support ...not able to do dailies and events ... bravo
still shard
30 hours waiting to access my account, things could be worse
verbal fox
One good bit of good news, my alliance member who was locked out finally managed to get in with the new app update 9.8.1 on his iPad. So thanks for all the help. Important Lesson for iOS players: Always take a backup right before you update STFC. Not sure if that would have helped in the current scenario, but its always worth it if you want to play this game. 😟 . I dont know if the devs were stressful or not, but we have been trying to keep the bases from getting raided, so that the players dont get disappointed and stop playing the game. So Scopely you really owe us big time for this.
nova panther
Or he could have got drained and ask the rss from CS....
Anyway no instead of taking back up,turn off auto update
Auto update sometimes doesnt update the game so some IOS players reinstall game to get the update and that is what caused this I think(reinstalling)
swift iris
None of my other games needs backup before rolling a new patch, why should we bother cause of one unreliable dev? Keeping customers 20-30 and even more hours w/o access to their accounts is pathetic, not to mention absent CS
still shard
Yes this was not our doing to say we should have taken precautions is asinine at best
verbal fox
@nova panther This is a mental game. The disappointment when you find your base getting raided and being able to turn on the shield, and not knowing if the rss will be refunded or not, we could not take the chance, so we did our best. He did get raided, and lost about 100M P, but he had a good majority of his rss defended. And he is a happy bunny. You really do not know how he felt when he could not login and the thought of losing the rss and when he logged back in to find he still had majotiry of his rss still in the game.
still shard
perhaps test your updates prior to release and consult with the game store and app store prior to activating it live
This is not a beta anymore, why do scopley continue to use it as such
from now on scopley needs to hand out 3 day shield when applying an update
nova panther
@verbal fox I am aware how that is since one of my mates was also affected and I had to protect him for 16-20 hours. But my friend is aware that rss is just a few pixel nothing more to get stressed over. Can always get it back and actually more fun when you get it back instead of holding on to them for weeks
gloomy herald
I already had my alliance mates kick and raid my base...
nova panther
This is just a game to have fun,there is no need to be mad or stressed when you lose rss
swift iris
I already stopped playing another game published by scopely and seems this is the 2nd and last game i did
still shard
this is just a game that they require real money to seriously advance and you say it's just a game, when people have invested time and considerable money towards it
Bat you just lost all respect for that statement, spend your money and re-coup our losses if it's just a game and always get it back.
Some people have spent more then some do on cars in this game, so if some one is outside kicking your car, slashing your tires you just gonna shrug and say its just a car
nova panther
You spend $$ for unc,badges and other stuff that cant be raided. Sure you buy normal rss as well but can always get those back VERY easily
still shard
not what you said
you said it's just a game and not worth getting upset about some RSS,
nova panther
Yes
still shard
those RSS cost time, which can never be paid back
nova panther
Because you can get them back very easily
still shard
for you maybe
nova panther
I get drained every month,I dont care really. I just go and raid others and get my rss in a day
And that is FUN
still shard
yes but thats because you suck at shielding
not due to scopley F ing up
You telling us that RSS lost don't matter now
so when you get zeroed the time to build back up supply doesn't cost time and hurt your progress
your argument holds no water, because i get raided every month means everyone should get zeroed, and their rss don't matter
especially when it is no fault of ours
agile owl
Scopely making big money
still shard
B.S.
nova panther
I didnt said that but ok
still shard
You spend $$ for unc,badges and other stuff that cant be raided. Sure you buy normal rss as well but can always get those back VERY easily
@nova panther
care to rephrase that our materials do not matter to scopley cause they are easy to replace
agile owl
Then why are they so tight with them
still shard
why do they charge cash money for reg RSS
explain
scopley devs looking at their work
narrow marsh
Still no support response for them linking the wrong account to my Game Center
agile owl
Same here
gloomy herald
Yup same still linked to beginner acct...
Losing my give a sht factor
I’ve only been at it 18 months... lol
swift iris
<@&509691205798592532> any update on “locked” accounts? This is getting ridiculous ... unable to use our accounts for a day+ with 0 activity on CS
Also no statememt from devs on ANY update
hollow hinge
Excuse me, I just had 34 Uncommon exchange vault loot from beating an Eclipse Armada, but those uncommon exchange vaults don't appear enywere
Not in the alliance faction nor in the other tab..
young bronze
The circumstances are being handled individually. Did you contact support? What was the last you update you got from support?
hollow hinge
Is that a known bug, or just happened to me?
young bronze
@hollow hinge I believe you need to get a certain rep level on outlaw faction first.
swift iris
@young bronze thaťs the point no reply feom CS for more than 21 hours ...
Noome gives any info and all help i got was submit a CS ticket ...
hollow hinge
@young bronze Other than lackey? I have the store open, and can see where those stand, but it says 0
still shard
no reply from support since there do nothing fix that did nothing this morning
young bronze
@hollow hinge this one?
light grotto
Far too many hostile in these systems.....Can you reduce them please? 😅
still shard
Last reply was at 6:11 AM EST and nothing else since
young bronze
@swift iris did you send a follow up to support. They can take 48-72 hours to respond. I know that sucks.
still shard
Keep restarting your game is their only suggestion
It was restarting the game that screwed everything up in the first place
swift iris
@young bronze 48-72 hours in 21st century? Really I’m not asking for miracle. I sent a dozen of follow ups and no response at all
nova panther
It can take up to a week if necessary
still shard
so then we should all use 7 day shields when maintenance is scheduled?
thanks for the pro tip Bats
light grotto
@swift iris How many staff do you think they actually have answering those things? Plus how many of them do you think they're receiving right now......You need to be reasonable.... They're humans, not machines.
still shard
They have a call center in India
and they have auto responces
so yes they are machines
hollow hinge
@young bronze Yup, those you have 299... mine shows 0
swift iris
@light grotto honestly i don’t care it’s their business not a charity
hollow hinge
But battlelog shows i earned 34
light grotto
@still shard Not the ones that actually reply..... genius.
still shard
Yeah this is disgraceful CS
light grotto
Cry babies 😅
nova panther
Patience.... is what all you need
swift iris
@light grotto GTFO
still shard
i am being very patient
light grotto
If I was locked out of my account....I'd, you know......so something else while I waited, instead of whining about it none stop.
still shard
i do not need antagonizers here just to troll Moderator
light grotto
@swift iris waaaaaaaaaa
swift iris
Yeah they can put patience in a “wormhole”
nova panther
As Jessica said they are humans and getting thousands of tickets right now. Either be patient or there is no or🤷♂️
light grotto
Whining does not make things happen quicker...... You're not going to change the reality of the situation with constant crying. All you do is make a fool of yourself.
We're talking about a GAME.......Not a life or death situation. At most, it's a minor inconvenience.
nova panther
@swift iris #509679626763632642
light grotto
@nova panther Do you know if they're going to increase the number of hostiles in the new systems? Like they did with the swarms.
swift iris
I’m done arguing, this is a joke nothing more. Only thing which mattets is money and time and they frauded both of them
nova panther
No idea. Systems arent that bad in my server but need to test more for proper feedback
light grotto
Hopefully. At the moment it's like 20+ players chasing 4-5 hostiles lol
In the ones actually worth hitting anyway.
nova panther
People in my server doesnt pay attention to these new hostiles that much yet
light grotto
We've been mostly doing it to try get a jump on faction rep. Maybe when everyone has the Stella and they're paying out more per hit.....It may be better.
nova panther
Yeah definitely then people will go to higher lvl systems more
wet pulsar
#👾-bug-reporting still haven’t got my account back
@still shard & make a appointment for the Tuesday after next as well 😂
still shard
isn't it The Wednesday After That?
rare steeple
<@&509691205798592532> my account is still “locked” and I haven’t heard anything from CS today...
regal juniper
A different breed for me yesterday started after I started ops 24, at that time 2 lvls were 1010, and 4350. Finished ops 24 today, different breed now reads 3450 and 8350 and only 25 bp vidar in each, yet others reporting there's have 50bp for each milestone.
Also at ops 24, all buildings points come in as common and around 1200 max points.
Totally impossible.
light grotto
Forget all those who can't get in their accounts. I've found something much more serious......In the events tab, where you see the green "battle pass" button....only the top half of the button actually works.....I mean seriously guys, how much more can you screw up, I need to raise my finger almost two millimetres higher, just to press a button.....what a joke.
verbal vapor
Try selecting a base
—> need to restart every other minute
nova panther
@regal juniper contact support
light grotto
@WhiteDevil#7298 And you see, the difference between me and you. I was casually and politely talking about actual gameplay......All you're doing is whining and complaining. Also, when you attempt to call me what you were calling me, it doesn't really work when you spell it out like that. What you've actually just called me........Is a synt 😅😅
regal juniper
@nova panther haven't got the speedups or materials anyway.. So pointless exercise, just seems strange to have an impossible event.
Only way it worked out if went from 24 to 27 on 6d which is impossible. So just gonna wait hope its all sorted
swift iris
@light grotto you really need to look for a treatment or share what you’re up to 😂
regal juniper
Plus didn't screenshot targets b4 as so far events don't change milestones after starting
And only having 15 bp from Borg arc3, 25 bp more not gonna help
light grotto
@swift iris Hmmmm, good one.
Who needs treatment? Those that whine, moan and cry about make believe things that happen in a make believe game, like losing imaginary resources used to upgrade imaginary buildings and imaginary ships, or not being able to get in to play with these imaginary things in a make believe world inside a game for a day or two.........Or is it the person who has no negative feelings or emotions in relation to what happens in said imaginary world and Is only highlighting the futility in crying about literally everything, constantly in an effort to change reality?
swift iris
Lol you your reality is wicked and before posting your non-sense rather read what was the main issue, have a great evening 💐
light grotto
@swift iris To call what I just said, nonsense. Something rooted in logic and absolute fact. Only highlights your own ignorance.
Crying is all you can do. Crying and misplaced emotions, about something that reallllllly doesn't matter. It's just embarrassing. You'd be great on my server, it's full of babies....Like the ones who cry like babies and threaten to kill your whole family because I blew up their ship 😅 I destroy their triangle in a PvP game, and they act like I just went round their house and trashed their car 😅 They're beyond tragic.
magic nova
The update unlinked my account for 22 hours during which time two things happened: I submitted a report to customer service every hour and never received any response and my shield dropped and my all my resources garnered over thousands of hours was looted. Scopely still has not responded,
regal vine
Attempted a lvl 37 Green Armada in Mige. Call went off, then all players got stuck in combat. Armada timed out it seemed, and no battle log of event was made. Caller lost his credits to call.
https://cdn.discordapp.com/attachments/703667072714145883/730550127915302952/image0.png
Players were stuck in combat for arond 2 minutes, resetting and clearing localization did not help. It is like we never called the Armada, but the call tokens are gone.
Armada still shows in the zone, but is not clickable at this time
late steppe
grapical glitch in the req rep declaration on left
error replicated in Aug rewards too
ALSO lets me redeem even with a 21h cooldown timer on it
regal vine
if you try to redeem you get this message
narrow marsh
Does support even freakin read the ticket. He said “install update closed ticket”
narrow marsh
Same - told me update and then left.
not very fun getting to wait 24+ hrs between canned response answers
magic nova
What’s the point of this channel, no one answers anything
<@&509691205798592532>
<@&509690795536941056>
young bronze
@magic nova it says bug reporting. Not bug answering
magic nova
Wow ok. Is there somewhere where someone helps with anything / liases with customer support
young bronze
Seriously though, we Mods have no power to fix anything. The devs monitor this channel and it helps them see the big issues that are going on.
First option is always to submit a ticket in game or via email. Yes, support is slow, we know. But that's how it is
magic nova
While support was slow my shield dropped and I was raided for 144mil parsteel 69 mil tritanium and 41 mil dilithium
Can I get that back
narrow marsh
It’s not about being slow
It’s about not even doing anything but copy pasting a response without reading the ticket
magic nova
It is , then you move on to quality of answer
nova panther
Can I get that back
@magic nova you can try by asking from support but no one can guarantee anything
narrow marsh
At this point I can understand being behind. But to neglect and fail at both- the customer aspect & any attempt to support . The position is no longer Customer Support... Might as well use a bot. Or just have a huge middle finger image show up when you press “contact us”
regal juniper
@hushed acorn you could just go to lvl 3 on the new one, then then click link button and choose... (can't rember if it's choose 1 to keep, or choose 1 to get rid of)
Sure someone here knows
compact dagger
I wrote this under ideas and suggestions
I noticed your tech support is in INDIA and that explains a ton when they come back at you with some off the wall resolution or keep asking the same questions multiple times.
I am a CTIO for a major company in he United States and I would rank SCOPELY CSR or TSR (customer / technical support) probably about the lower tier of global comparable Customer or Technical Support Representatives and or Departments as a whole.
I would suggest hiring UNITED STATES CUSTOMER/TECHNICAL SUPPORT employees to handle your CSR/TSR issues. There is nothing more frustrating for your customers to find that these departments are about as much help as dropping your device in the TOILET!
Furthermore, when your customer demand to speak with management, THEY SHOULD FACILITATE THAT AN ESCALATE AS NEEDED.
On Server 26 I can't tell you how many people think that SCOPELY is nothing but a customer service JOKE!
Better rethink you business model, because what you have now ISN'T WORKING!
plush epoch
I'm having a new bug where I can't even target ships
compact dagger
That been a long standing issue reset you app
plush epoch
Lol it hasn't been an issue for me until today, this is just a flat out inability to target, I tap on something like a base and nothing will happen
umbral ginkgo
Hello scopely plz compensate the people that wore lockednout of their accounts yesterday, I got raided and couldn’t get into my account because of the update
Would like my rss back please, thanks for getting me into my account pretty fast though!
verbal vapor
Please fix the recall bug that's been in the game for a few weeks now
It's annoying for it to disappear, but it also ignores my recall cancellation
weak cove
My game keeps getting stuck at 35% loading, tried force stop and reboot of phone but still happens. Other apps working normally.
verbal vapor
The selection bugs made double tapping work even less reliable
and that's taking into account that I've attacked people accidentally via double tap before
verbal vapor
Was raiding, app died, had to restart the device 👍
zenith mural
Any idea when we will be compensated for the research done before the event started?
verbal vapor
Please don't forget to fix that other ages old bug where my ships are showing at places where they haven't arrived yet
rough sky
was one yesterday early, and one early this morning as i understand. Just wanted to make sure people who updated yesterday don't think they already did the update
IOS side
verbal vapor
I checked a couple hours ago but had nothing, will manually refresh it later 👍 thx
rough sky
it sounded like it was more for the logon issues, but i dont know for sure
brazen crest
Literally every time I leave the game and come back it restarts. I'd be okay with it if the game weren't so dang laggy after the release
scarlet gazelle
Has anybody noticed armadas got way stronger?
low ferry
maybe work on fixing the block function in game as it works only sometimes. seems to glitch with people that repeatedly change their names/alliances (trolls)
brazen crest
I do not change my name
low ferry
lol are you a troll on server 26?
low ferry
oh lol the 26 at the begining of your name confused me 😛
brazen crest
No, 26 is my level
low ferry
our server seems to have gotten struck with an influx of trolls that seem to just go around gc talking smack and inciting issues but when blocked or marked kos they simply change names/alliances and with that the block sometimes glitches and you see their stupidity again lol
scarlet gazelle
Has anybody tried a standard uncommon Armada today? We had 50% power with staggered crews and got wrecked. On a 12 mill uncommon it took 3 times for us to defeat it with 6 mill power. Three energy weapons and two kinetics firing every turn
The kinetics are hitting at 200+k each
Anyone?
low ferry
we did an 18mil with 4 ships ranging from 1mil to 1,4mil and no one died
seems to have gotten easier 😄
cinder axle
Another broken node...
brazen crest
Someone took out my trained fighter and yet I still got killed by one.
stable forum
So I am unable to log into my account and need some help. After the update it wouldn’t let me reconnect to Game Center and now it is showing I’m connected but it is connected to the fresh start and not my original account. Any ideas?
valid fjord
I'm having issues with not receiving event rewards is this happening to everyone or just me
brazen crest
@stable forum send a ticket to scopley
stable forum
@brazen crest thank you.
floral shoal
I just lost the resources I should have gained from scrapping a level 30 Envoy... the scrap was ready, clicked it, it showed me the reward, and then I never actually received the resources... that’s an expensive error I don’t want to afford...
I sent the contact form in the game regarding my loss, but we shall see if they reply or what...
swift iris
<@&509691205798592532> still locked to useless new account although CS replied after 28 hours, that my account has been restored, which hasn’t! Another ticket submitted. What’s next?
dense ridge
Lol not for me 36 hours.... and what's going on with your resources?
swift iris
@dense ridge my account has not been restored and all res are gone with no further details - epic fail on their support.
wet pulsar
Still can’t access my
charred crater
Mining daylies for Klingons show the Klingon faction symbol instead of the "crystal" symbol.
frosty dove
It is 8:13 MESZ.... where is my research burst event?? <@&509691205798592532>
hushed acorn
Computer says no. Still locked out looking at a very expensive realta
Bored now...
swift iris
<@&509691205798592532> it would be really nice if you could address the issue with locked accounts as there are many who actually cannot play on their accounts and CS provides no help fixing the issue.
compact dirge
@swift iris It’s been addressed several times
swift iris
@compact dirge any real feedback so far or just the usual reply - it is handled individualy?
compact dirge
Im not sure you fully understand our abilities. I myself raised the problem the moment reports came in and took all info I could. Was advised that players need to go through Customer support channels and that a fix would come (and it did, iOS update came out)
If you’re still having problems you still need to go through CS to rectify the account issue
We don’t work for Scopely, we don’t do official comments or statements on issues because frankly it’s not our job
tiny spear
Any idea on how long it takes for customer support to answer?
swift iris
@compact dirge I fully understand your role and appreciate your help, but the standard process does no solve our issue. We’re looking for a way the get our issue sorted out. But apparently Scopely has some major issue taking care of their customers.
I understand as well this is a game, but we paid real money and its their business where they make profit, so should be taken care of accordingly.
compact dirge
Constantly prodding a volunteer(s) that has already done what they can and you’re asking for some form of official statement or for us to fix it for CS?
swift iris
@compact dirge said already appreciate your help. If there is nothing esle which be done, fine. In that case I’m done with scopely and will get my money back otherwise
hushed acorn
@compact dirge agree with what you are saying. With your power would you be able to escalate this issue I have?
Being a level 39 player I’m sure u realise time and cash spent to see no difference in my ability to play this game
compact dirge
Do either of you have your original accounts player IDs?
hushed acorn
I don’t just purchase receipts
Server 131 Berg69
I’m the one with the broken base with 2 billion removed
compact dirge
If you have your account back @hushed acorn then you 100% need to go through CS with reimbursement requests
hushed acorn
Thanks I’m trying but you’ve seen my message...
compact dirge
You confused me, I didn’t read each message above the highlight
@hushed acorn You here?
hushed acorn
Yes
compact dirge
Do you know how to get your player ID of account you’re on atm?
compact dirge
Okay I will escalate again as it’s not resolved for you as well as I’ve done for @swift iris
hushed acorn
Appreciated 👍🏼
compact dirge
Done, hopefully it speeds up the process and finally gets it resolved for you
Cannot guarantee it will but done what I can to assist
Beyond this point it’s down to CS/Scopely 🙈
swift iris
@compact dirge BIG THANK YOU 🍻
mortal helm
Mmm scopely cant release anything without problems and are not returning messages of our players locked out of game. The playerbase locked out of game should be their top priority
Scopely needs to answer his tickets and do something about him being locked out of game
ashen parrot
My events screen... no way out 🤦
“All about events” they say...
💩
And these flash events don’t show up after the Nth time restarting the game - even when the rest of the events finally show up
native oyster
You can touch anywhere within 3/4 of an inch to a base and it will automatically jump to it. Which ruined any accuracy or ability to do fast PvP without accidentally cracking a base instead of the ship.
Also, dozens of people have noticed that you often have to scan and then attack a miner to clear it off of a zero node, trying to directly attack causes the button to lock up grey
strange field
Retrieving...
urban moat
native oyster
Turn the sensitivity to jump to bases and things down, as mentioned. You can tap anywhere in this ring and it will jump to a base before a ship. It's destroyed PvP.
outer plank
I’ve been told to try here. Submitted in game help request, submitted three web based tickets. Been locked out of account since patch, the game presents a new account starter account. Was contacted once in game by Meg??? (Don’t have spelling) just over 12 hours ago looking for information, responded within 10 min. No word since
low compass
Good morning, I have trouble opening the burst event. I have been looking for ten minutes at this screen - update, I just braved it and it works
willow hound
Not sure that’s the correct amount of rss for scrapping a phindra! 🤣
I didn’t get them anyway so must just be a glitch
brazen crest
I'm now gonna go scrap all of my phindras
safe moth
Nice new glitch. Shield looks raised when viewing base, but no timer in the bottom right.
Is my shield up or not?
Guesses below
harsh bough
Visual glitch @safe moth . Restart will likely fix it.
safe moth
Yeah, but many of these visual glitches translate to actual shield failures.
But of course, 'it's working as intended'
(not directed at you fuzzy, just general scopely frustration)
harsh bough
I cant say I've seen that connection myself 🤷♀️
lime sluice
Targeting is not working properly, send the battle ship or whatever ship I use totally past and then doesn't lock have to reboot then by the time that's done I get killed by hostiles all it does is cost me time and resources I shouldn't be .please fix this problem that would be nice.thx
steady ingot
Shows warp as increased number + increase on warp engine upgrade.
From my side I understand it like shown number will be increased with green number.
tired breach
Why am I dead?
shut garden
Why is it taking forever to return a player’s account! This happened w new update and event release. I have a player on server 25 that is still locked out. Smh
Players accounts need to be the priority
vapid yoke
New armadas only have 7 min countdown and will let you start one even if your too far away so people lose directives
native oyster
Why can i not complete Autopilot Yarda mission, plenty of resources available but according to game apparently not. Ticket sent in 4 hours ago still waiting a response
swift iris
@tired breach you probably lost the fight, your hull reached 0
@shut garden patience is the key as I’ve heard. Sama here waiting already for 40 hours/ 3 tickets
tired breach
@swift iris It says "VICTORY"... and I have 14k left in that first screen shot. My shields were at 0.
swift iris
@tired breach check your battle log, happened to me a few times as well. You win but your ship gets destroyed as well
tired breach
@swift iris, in round 5 my Shields depleted, but according to the battle log I wasn't destroyed. However, the hostile was destroyed in round 8.
native raven
Kirk boosts your hull during combat, after combat is done, the boost goes away, if that leaves your hull at zero, then the ship is destroyed.
tired breach
Ahhh, that makes sense. I've noticed that my Strength is 95k/96k, but during battles it's 101k.
Thanks @swift iris & @native raven
terse canopy
Why can't I buy anything at the store #171
Why can't I buy anything at the store #171
native oyster
If i equip Moreau, Pyke and cadet scotty on a ship, I boost the warp range bonus of scotty, due to the captain ability of pyke. However, if I want to travel to a system that has the max warp range of my ship now, the jump animation gets canceled after 3 secs
....any idea why?
regal juniper
@native oyster because pike increases attributes in combat so in combat your warp range is higher, but you can't warp while in combat.
So warp increase is just as is on scotty maxes at 5 at max lvl.
native oyster
But then it displays a false warp range in my ships attributes. It says my bortas has warp 53. I want to travel there and after a few secs the warping animation is cancelled... so i cant travel to warp 53
regal juniper
Sorry remove pike take note of warp range that's your true range
Since pike boosts stats in combat its a display error
keen surge
Yes. It displays an incorrect number. The client is calculating bonuses to abilities that Pike does not actually work on, and these are then corrected when the server does the final calculations and checks. Hence you start to warp and then it stops when the server refuses.
And don't say stats, abilities. Stats are something else 😋
strong ermine
It doesn't say it, but that's how it works
keen surge
@native oyster don't take this the wrong way, but we're telling you how it actually works. You can believe us or you can not, but that's what it is. Client is giving incorrect details 🤷♂️
There are several abilities where you'll get the same issues: client displays increased abilities, server rejects them.
native oyster
Well good to know at least....even though it sucks that the ability is not actuall working as its written
Thx guys
regal juniper
It's working just not with some officers
keen surge
Essentially everything outside of combat will not be increased by Pike.
The real problem is that they need to update the descriptions in the client to reflect the server settings, or change the server settings to match the client. Either will do 🙄
regal juniper
But this has been an issue for months,.
But they finally fixed Marcus ability, it now increasing shield piercing, whereas b4 it was increasing armor piercing
nova panther
They will fix it eventually
keen surge
Apparently they're more inclined to fix actual settings than update text in game? 🤷♂️
My assumption is that pike is working how the want, just the client has the wrong settings. Similar to their issue with repair costs and times that they just could not get right.. until finally just pushing it to the server.
nova panther
Panic answered how they will do it and why it takes time in Dj's podcast
keen surge
Ugh, you want me to listen to a Podcast? Make the game content quicker to do or get panic to tell the community here dot points at least 😂
nova panther
Well if he shares those info in here then why DJ has him in podcast every month?
Also you don't need to listen all of it,just listen to 30-50mins where Panic answers questions
regal juniper
Well podcasts good, just finding spare 2hrs lol
Usually around this time waiting for event refresh and see what goes wrong next
hard ibex
just did first ecp armada, exchange loot not showing when accessing faction store?
n/m, suddenly cleared up?
timid rover
Maybe a well known bug, but the warp path between Babel and Wolf isn’t used when ships calculate routes....
nova panther
@timid rover because you need w48 to go from short path
idle pine
When do we get compensated for the new research tree that I finished before it dropped
native oyster
Exact same question I am here to ask I was told two days ago I’d be compensated nada yet?
idle pine
Oh boy
vagrant urchin
Please be informed that the new armada have only 6 minute to join but we were not informed about it
tired breach
Borg Tech?
twilit grail
carmine bridge
Guessing point rewards is meant to make it fun. Mine everything!
verbal vapor
Hi, how do I start the new cool Retrieving event 💩
sleek fern
I assume this is a mining event?
amber tree
Retrieving...
verbal vapor
Retrieving…
carmine bridge
Find someone named retrieving and hit them 1.82 million times?
sleek fern
Retrieving from 3* and latinum mines seems to work.
verbal vapor
yeah
lat event
lame
Had to take 4 screenshots because of the idiotic banner placement
But now we know 👌
new bug: couldn't select my mine, the squares that indicate selection were gone
idle pine
Latium event
pearl halo
@here
Mining Event with Latinum included (G3 mined does give points)
Like Latinum Rush I guess
novel elm
Can someone post a screen shot of event if it’s showing for them please
native oyster
Refresh your game, it should come up now
novel elm
Still no good
scarlet vector
I posted in galaxy @novel elm
novel elm
Thanks
sleek fern
Data too
quartz heart
Random lockups in,game on sever 25.. Planned as part of the update?
modest lodge
Unable to park near a base or node, keeps jumping to the base or node; have to move farther out away, which may place on top of next base or node.
covert anchor
Rewards for yesterday's events??
gray mist
Although it took a while, and I was po'd, I eventually got my game back. You have to be patient. There are so many tickets, and with Covid, probably limited staff.
swift iris
@gray mist just curious how much was needed to recover your account?
gray mist
@swift iris Just my game name: CaptEMT, sending the message from the affected phone, and a copy of a receipt for an in game purchase. The next day, that had an update, and that solved the problem. However, it didn't work for everyone. You're on an iOS, yes?
swift iris
@gray mist yep almost 2 days now, can’t use the paid battlepass, so really expecting some compensation, to be honest, never experienced such slow CS
lusty grove
Still retrieving....
gray mist
@swift iris It's due to Covid; likely limited staff, hence the long turnaround time. If you haven't done it, DO NOT uninstall and reinstall. If you did, hopefully it will still be ok. Keep contacting them, maybe 1 or 2 times per day. You don't want to hound them; try to be as cordial as possible. Also, except for the compensation pack they posted, you're not likely to get resources back. Amw gibberish about game continuity or similar wording.
@swift iris If you click on my name, you can send a private message; if you like.
merry idol
Hi together I have a problem with the scrapyard
Problem is I earned nothing
Same problem with talla
thorny trail
I mined so much retrieving it hurrs.. Toyally rich in retrieving.
Great new ress 👍👏
wide slate
New bug - Can't select any open space near a base/node. It auto select the base or node for you from mile away making it impossible to park a ship next to a base or node. Also if there are ships covering a base it really hard to select the base right now since it just randomly auto selecting stuff for you.
vernal stump
Purchased items in the augment store... took my resources and didn't give me the purchased item... gave me a message saying error to purchase
rough sky
was a lag spike for me, was able to do so a min or 2 later
dull oasis
Again your game is down
vernal stump
Still a no go for me... my timer reset and still nothing showing up
swift iris
@hushed acorn same here mate
nova panther
Yeah I understand it but sadly other than CS no one can fix it
open sorrel
Research showing wrong time to completion if you backtrack by clicking Go
nova panther
2 different ss....
open sorrel
Correct time is shown if you directly click on the node
nova panther
Hmm
rough sky
looks like the event store "glich"