#👾-bug-reporting

1 messages · Page 386 of 1

native oyster
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iOS is always having problems with this app

tall cloud
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has anyone ever experienced your ship warping and all of a sudden your base is following the ship warping

hardy trench
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I zoom in and no other ship is there... an enemy alliance member is mining and I cant take it cuz it says alliance member is there... even though there is no one from our alliance

nova timber
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Im doing botany bay missions but the tab has disappeared from the augment store and hasn't returned

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Im a member of UAFF

keen surge
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@nova timber are you referring to the free 6 blueprints you get daily or something else?

devout haven
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My message didnt go to him or the messages are deleted in some way

misty blaze
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Server 38 seems to be missing 4* broken ship parts from deep space. For example a level 45 with a t6 ISS goes to Tolain (40) kills a bunch of hostiles and only gets 3* , whereas I’ve heard from other servers consistently that they get 4*. Please help us on server 38.

native oyster
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@misty blaze you do not get g4 parts, you get fragments, and those fragments are then used in separate tab in refinery to get parts

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Those fragments drop from reds lvl 41+

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And some 40s,but not all

keen surge
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They did say that they seem to be missing broken ship parts though, which are what they drop to be refined..

native oyster
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I can't see that, but hostiles of lvl 40 are sometimes Veterans, who do not drop those shards

keen surge
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@misty blaze if you can, snoop on Groombridge and see what the 40's have as cargo.

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@native oyster tolain looks like a dark space system and it doesn't appear to contain vets by LCARS 🤷‍♂️

limpid tangle
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imma assume that this is where we post bugs we notice. Alot of time I will go to inbox, seeing I have the lil red bubble there. And I will scroll all the way down only to see it's something i've marked read over and over and it keeps comeing back. and it sucks because it's a report of my formor friends-now-enemys raiding my base. It's like a constant insulte. 😦

tough rose
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so scopely imposes severe limitations on what players can view in messages and logs, then claims potential bugs are actually not bugs because, no logs, despite it happening to at least 3 people in 24 hours. general solution to most problems, "restart the game" .. sounds like y'all took notes from microsoft.

keen surge
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@tough rose they increased the number of viewable logs to 30, that's something 🤷‍♂️ if you contact CS in game though they can send you the full details including shield times and the first hits.
And the bug is the log. You're seeing logs that should not be there, masking the fact that you've been hit additional times: that is the bug. And restart won't fix that, it just demonstrates the bug for people who don't understand what's happening.

native oyster
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I notice,That i can Start the Mission.The System every times knocks out,every time i Must do restart of my phone.thats aweful

burnt moss
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Pike is still broken

austere bolt
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Listed as a 3* System but they are 2*.. in 39, warp 52 space... come on

young bronze
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@austere bolt those mines need to be mined out and reset and they should chance to 3*. Just means nobody ever did that on your server

gentle sundial
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<@&509691205798592532> Why are there no blue prints of the D'Vor in the Loyalty vaults 30d at lvl23 and up on server 160 ?

nova panther
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New server?@gentle sundial

gentle sundial
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New server?@gentle sundial
@nova panther Is server 160 new ? Maybe January / February 2020 ?

nova panther
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Yeah that is new

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And I think that is the reason

gentle sundial
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It's a Bug ?

nova panther
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New servers can have different stuff compared to older ones.
For example S189 didnt had armadas till a few months ago while we have armadas over 6 months now

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It isnt a bug,but a weird design.
You will start to get Dvor bps in loyalty chests when Scopely sees your server ready is my guess

gentle sundial
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I've been saving up for months and they're not there, so I hope they add them soon: /

nova panther
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Let's hope so

verbal vapor
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These bs rates need to go! days of waiting just to get this crap

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Been getting this crappy chest for two-three weeks now

native oyster
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Hi

timber musk
tender pecan
native oyster
wild skiff
near current
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it's really stupid, but it's not a bug

wild skiff
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@near current so would I be better off buying them for the laser, but using them on my turret, then buying the remainder for my laser a second time?

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What makes you say it's not a bug though? Is it working as intended lol

near current
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if that means less spent, then yes

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i mean i guess it could be a bug, but the latinum prices for parts have never made any sense

nova panther
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It isnt bug

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It is how game economy is designed.The more you buy the less you pay

wild skiff
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I guess I should be happy it costs less to buy more 🤔

nova panther
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Yeah I just wish it was same for bps in fac store as well😂

keen surge
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Bulk discount. What's unusual about that?

terse canopy
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Server EC #164 Bot's mass use, many alliances in their use have been noticed.
There's a sharp leap in development, twisting of the latinum (gold).

celest girder
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@ivory vortex PVP is fkd. Given its the name of the game, this should be bulletproof. What are the devs doing about it? It has sucke.d since avatars appeared.

unreal pilot
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@terse canopy its not a bot, its a display error. The combat overview never shows the correct damage, only the combat log does. Also the person could be online and just hitting repair as they get hit, it's common tactic these days.

ashen portal
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Dont check battle logs while being raided, you'll lose everything. Repeated this on my last 9 battle logs, every one of them hangs then crashes.

hollow arch
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am i going to have to go to the scopely office and show those idiots in person that alexander marcus officer ability does not work vs explorers like it is supposed to?the most ignorant,inept group of basement dwellers i have ever had the displeasure of dealing with.FIX ALEXANDER MARCUS

spare fossil
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I am glad that I am not the only one who was having problems with Marcus. He needs to be fixed ASAP!

cloud dune
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887k out of base but in battle 949k

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I don't mind it but just wondering how that is possible?

hollow arch
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with marcus

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without marcu.same mitigation for both officers.with 13k defx800% the mitigation should be around 25k mit. and 140k directly to hull with shield depleted

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NOT WORKING

hardy trench
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I don't mind it but just wondering how that is possible?
@cloud dune It is because of morale crew that you are using

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Kirk increases the stats of officers, leading to more atk, def, health bonus and moreover you have increased shield cuz of spock

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So during battle when there is morale the ship becomes more powerful because of the stats boosted by kirk

cloud dune
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But when i use my cent it doesn't change.. My cent is 1+mil @hardy trench

hardy trench
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But when i use my cent it doesn't change.. My cent is 1+mil @hardy trench
@cloud dune depends if kirk inspired morale in that battle and also if the boost was enough to get the ship to the next bonus level required

hollow arch
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chang as baseline

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kang,who is same level and officer stat boost..look at the difference to mitigation and damage directly to shield and then hull..its massive and this is what marcus should do vs explorers

keen surge
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@cloud dune before you listen to people telling you what the answer is.. get someone else to check the power of your ship for you, own Alliance will do 🤫

pine plaza
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The game has been super glitchy all night tonight. From screen freezing, very slow action, having to reboot the game, to bases either being in 2 places at once or missing from their systems without moving them, and my ships either missing from a system or disappearing altogether in the middle of a battle. Other players gave reported tge same issues to me. I am not the only one who is thoroughly disappointed in the quality of the game for the amounts of money some of us have invested in it. Just fix whats there without trying to put more bells and whistles in it.

terse canopy
hazy herald
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Arix powered Armor will not trigger if the Hull is under 70 % until their ship shield is depleted

hardy trench
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Arix powered Armor will not trigger if the Hull is under 70 % until their ship shield is depleted
@hazy herald The 70% is measured by the starting hull health during combat, not the total hull health of a repaired ship

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Dont go by the descriptions while scanning ship and stuff cuz they are usually bugged scopely is too busy finding ways to ruin the game

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Open the Officers section and read their abilitiies there

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Abilities *

hazy herald
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That the same ...

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And the Plasma Backlash as Arix as Captain are the same Problem.. If enemy shield is up it will not work.

keen surge
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That image says value at start of combat, per above

hazy herald
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Yeah. Look at my Battle Report.. i start with < 70 percent health

keen surge
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Value at start of combat. As in if you have 50 of 100 health when you start combat you need to drop below 35 in order for it to trigger

hazy herald
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mmh ok, this will make this skill useless...

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and why plasma backslash will only trigger if enemy shield is down?

keen surge
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It's not a big chance and I know for a fact that it used to trigger just fine in the past, are you sure it's just not triggering?

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Chance wise I mean.

hazy herald
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The officer ability activation will reportet at battle log, after enemy shield is down. That has nothing to do , that it hit.

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i will observe it

near current
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@hollow arch I think marcus' ability works, but actually does armor pen, not shield pen?

keen surge
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@hazy herald plasma backlash activated, shields still up.
Though in your screenshot above this ability cannot activate anyway, but without some further information to the contrary it is activating just fine that I can see 🤷‍♂️

hazy herald
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yeah .. i test it too, it trigger before shield down... but if it trigger it do what?

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i see no effect at enemy if it trigger

keen surge
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It causes burning, that's it. Burning will cause 1% hull damage and activate abilities that require burning condition @hazy herald

hazy herald
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yeah.. where are this 1 % HP los at enemy at this log?

keen surge
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It's not shown in the log, it's silent damage.

hazy herald
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it burns, and the Feel the Heat work where?

keen surge
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Feel the heat activates if the ship in burning at the start of the round, though with arix it doesn't state how many rounds it burns for, so it may only be for 1 round and therefore can't trigger feel the heat 🤔

hazy herald
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and if it not show at log... we found a bug.. should be not silent, at log should all events visible

keen surge
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Plenty of things not in the log..

hazy herald
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thats a problem...

keen surge
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It is, but a different problem unfortunately.

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Morale and hull breach also have hidden benefits, we basically rely on players doing the legwork in figuring out what they do.

hazy herald
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mmh ok, thx 4 help

wild skiff
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Hello everybody. I have bug. My mission does not increase above 3,699 inert nanoprobes, even though I now collect 8000+ nanoprobes in my cargo. I try restart game and collect more but still no increase.

near current
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@wild skiff I think you have to return them to your station before they count

wild skiff
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@near current ah, yes, you be right I think. The 3,699 is what I already have back home. The 10,000+ I now have on ship will count when I recall ship. Thanks you. Mod can delete post so it don't waste dev's time reading bug report.

native oyster
worldly sluice
dapper grail
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What to do if you've purchased 4 quest doubles, And I can only do three. The 4th did not appear

sleek fern
dapper grail
muted yew
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Cant login server 142

verbal vapor
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@dapper grail store's been off today, I purchased a borg warp cell and it didn't add it, wouldn't let me fly. Then purchased another and it added 2. I guess try a restart...

icy venture
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There is a node in the Bellas system X: 103, y: -521 near Feoun. It is supposed to contain 2683 units of 2* White Crystal but if you land on it, it willl not let your ship mine it. I have reloaded the program twice and it makes no difference.

native oyster
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@glass rover contact support in game. We are not able to assist with that here.

open kelp
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There was two mirror mirror mission options I hit both. Took both my credits but only gave me one mission

crude veldt
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Unable to continue the mission. Mission target did not appear, and locate button isn't working. tried restart but it didn't help.

native oyster
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@crude veldt it isn't bugged... the ship is in neighbouring system, ELVA ( 11)

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Only the button is bugged on 5th play through

crude veldt
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ok, thank you.

crude veldt
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Also just purchased the Borg Mission Keys from the event store, but didn't get the missions.

native oyster
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You aren't supposed to buy Borg missions unless there are chests to redeem them in your Gift section.

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It's all explained in ingame news board.....

crude veldt
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Then why would they have them in the store? Scopely loses more of my respect every day, are they just idiots, or completely incompetent thieves?

native oyster
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@crude veldt it's a tech issue, they can't target people who did or didn't do the mission. So they are showing it to everyone.

And please, no insults

sleek moth
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Any idea when pikes capt ability will be fixed to work with 10 of 10?

alpine crystal
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I need to report screen orientation issue in my phone

grizzled blade
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This is a new bug.....

dawn peak
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Never seen that one before.

icy venture
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With 40 minutes to completion my computer is still 'Retrieving' the instructions for an Event Goal. The one about the station.

swift dust
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I don't think my Franklin will cut the mustard with that...

tepid flame
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@sleek moth it’s not bugged, pikes ability only works with combat abilities. Even if it shows an increase it is a visual glitch. Does the same with Scottys warp increase ability. Shows an increase in warp range but doesn’t actually increase the range.

thorny trail
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I woke up today with exactly 50% latinum stash missing. I haven't upgraded anything and my queues for building and research are full ... for days now. Contacted CS but no response. I bought that latinum through packs with real money.

native oyster
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@sleek moth Pike only works in combat. Tooltip is wrong, but ability works as intended

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@grizzled blade try changing your device language to English

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@thorny trail support will respond, just give it time... They are overwhelmed with requests

thorny trail
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@native oyster Thanks, I hope all will sort out.. 62k latinum missing.. ouch

native oyster
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At least you didn't accidentally buy 30 mil trit and lost it forever... Support doesn't refund on basis of" fat fingers "

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😂

thorny trail
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Nono I haven't.. I am sure. 🤣🤣

native oyster
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And don't get ne started on that damn Instant button

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😂

thorny trail
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Yeah I know ... I checked all ships ... no change. And queues are full so if I don't rush em (which I haven't) I can't even click instant button.

native oyster
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Don't worry, CS have logs, they can see what happened to that larinum. They will sort it out.

thorny trail
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👏👏👍 Thanks.

buoyant girder
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I’m getting really Pissed off with the game freezing up on iPhone 11 and losing ships and resources ever since I upgraded the game has been ruined I’m seriously thinking of quitting the game as no one’s sorting it out

native oyster
icy gazelle
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@native oyster 200 trophies = 200 points for alliance event

native oyster
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@icy gazelle Alliance shows 175 not 200.

icy gazelle
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Sorry the green numbers on top distracted me facepalm

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And I'm squinting at my phone in very bright sunlight 😎

median oar
sullen trail
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At least you didn't accidentally buy 30 mil trit and lost it forever... Support doesn't refund on basis of" fat fingers "
@native oyster That does not hold up in the EU as an agreement can only be valid if it was intended or may reasonably be assumed as intentional.

With the lag on scrolling and buttons, that can never hold up. So they are legally obligated to refund - or add a confirm button to prevent accidents.

native oyster
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It's a game mate, I don't care enough to call lawyers...

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Anyways, the player in question, had the matter resolved...

tulip cosmos
modest lodge
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Cheated out of the epilogue mission and Business as Usual. Customer Support claimed these was for level 25+ plus.

keen surge
modest lodge
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I did with my reply.

high goblet
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<@&509691205798592532> Please help, for a few weeks, on server 133 (i don't know for others servers), spock is not triggering correctly in armada when several players use them... We should have beat easily this armada but we got crushed because Spock didn't trigger when morale was ON, please help !

sleek moth
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So Pikes ability is described wrong and all the tool tips are wrong when using him. Sounds par for the course. Is he the only officer that’s broken this way? Should there be a list somewhere of what the officers actually do?

harsh bough
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@high goblet this is not a new concern, however be assured that although the battle logs do not show everything, that he is triggering.

high goblet
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@harsh bough i don't think you are right... before the last arc of the borg event, we could do normal armada 37 with these sorts of ships and crews. There is definitively a problem with Spock and Armada ATM (i saw several players from differents servers bring the same problem on this discord).

normal cobalt
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Ok up till a few days ago my game play was stable. Now I can’t stay in the game more than a min or 2. I have ereased game reinstalled fresh reset device and still get kicked almost every time with in a min

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I can’t even stay in game long enough to message support. This is more than frustrating wtf

novel elm
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Got a question. If someone in our alliance is inactive. And there base disappeared Should the system remove them from our alliance

modest lodge
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Still no response from customer service regarding their incorrect answer to me being cheated out of the Epilogue mission and Business as Usual not showing in the event store.

sharp flower
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Good morning.....seems that we have found a glitch with the Battle for Glory event....a member shows that he completed the milestones but not all the trophies are showing in the alliance leaderboard.

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<@&509691205798592532> Would this be a customer service issue?

native oyster
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@sharp flower it would, he should contact support in game... We already sent reports to devs

sharp flower
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@native oyster Thank you so much....and hope you have a great rest of the day!

native oyster
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Same to you mate ❤️ 🖖

full silo
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How is this possible? Have the level restrictions changed?

native oyster
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Completed my battle of glory solo with 788 points which should give me 175 Gold Throphies, but only got 150 😑 Any other having the same experience?

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Hello,
is there a bug on the 7th Day loyalty Chest ? it never opens to me

round moon
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I bought mirror, mirror missions from event store, but i keep on getting the same first set of missions, i just completed and is says i should go to gift section but when i take it, i still see the same mirrow mirror part 1 again and my mirror tokens are gone

native oyster
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Hello,
is there a bug on the 7th Day loyalty Chest ? it never opens to me
@native oyster thx to HL me even someone can answer 😉

native oyster
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@round moon absurdly enough that is what it is supposed to do. If you followed the story you will see that it's a time loop in which you can get stuck.

I know... Boring... But it is different.. 🖖

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@native oyster contact support in game

full silo
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@native oyster tyvm for the clarification & expedient response, apologies for the lack of knowledge.

native oyster
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<@&509691205798592532> : no one can tell me if there is a bug or not ?

tough rose
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i opened mine a couple days ago

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you need 7 tokens to open it

native oyster
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@native oyster have you collected all 7 tokens from your dailies?

tough rose
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you must complete all of the dailies each day to get a token

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(not all but enough to open all the rewards.. token is the last reward)

nova panther
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🤔

native oyster
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No need to repeat 🤣

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humm, it's locked @ 4 token , perhaps am i wrong and didn't reach enought of them, i'll be more aware on it then before crying to a bug ^^ thx you all and sorry for the noise @tough rose && @native oyster

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That box contains golden token you need

nova panther
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And you need 7 of them to open a WEEKLY loyalty chest

native oyster
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ok , thx 😉

modest lodge
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It was clearly stated that players 4+ would get the epilogue mission, also Business as Usual was not listed to have a level requirement. This is the answer I received from Support.

nova panther
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Hmm,that is worthy of escalation.Let me try @modest lodge

native oyster
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@terse canopy no. And posting here about it is also not allowed. Please contact support in game woth proof and report it

modest lodge
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@nova panther thanks and let me know the outcome.

jovial ice
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@panic and team, can you please fix the obliterate. I can hardly see any effect of this weapon. Or can you please let us know the damage increases by 108% of what exactly?

nova panther
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@modest lodge if I get a reply and can share the info,sure

jovial ice
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@zealous grove please see my comment above about the augur. Maybe its an idea to speak about whether or how the obliterate works or if its better to completely ignore the burning effect. For hostiles the pike crew is better anyways. But I would find it dissatisfying if there is no good combination of Romulan officers that can bring the primary ship skill to shine (unlike Enterprise).

grizzled blade
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What is what here?
...

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No tags on ships or stations,if you zoom in,you can barely see the ships=still no tags*

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Can you spot them?* i used to get into the whole wheres waldo,but the where's my ship takes this concept to a whole new level!
...... these bugs never seem to go away,who else has been having this problem?*

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Do these bug reports even make it to scopely?

eternal wagon
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No ingame messages when base gets attacked. Are you serious SCOPELY?!

runic moth
stable umbra
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Game keeps loading to 76% and stopping. Re-installed game, tried different connections, and if it does let me in its so slow it’s unplayable.

regal juniper
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Borg mission calm after the storm not appearing for any player that completed necessary Borg mega cube alb on server 164, seriously when faq says any player ops4 or above whose alliance ranks top 70 in any of the three albs.
Yet noone has this mission in their gifts section, 2 days now no sign of it.

quartz dagger
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Could scopy fix the hiding onto mission planets ASAP please...

Cuz it’s heavily being exploited on our server; not only for wars, but also to rig events like those latinum events for instance:
Players “hiding” their ships there with overcargo latinum for a whole week, and then when the event starts again they hitting each other ships back and forth (or simply use a second account for that) to “steal” those overcargo latinum, kicking the event off with tens of millions of points and can continue toppling it with ease for 1st place if anyone coming close whom is putting some real efforts in it...

Granted it’s a nifty way of bending the rules into their favor, but not really fair for everyone else...

bold narwhal
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Mission planets is part of the game, it's not broken. 🙂

iron scroll
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So at level 20 ops, I have not seen any sign of the borg mission key exchange in my event store. I have tried restarting my game and checking for updates, etc.

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Also not gotten the epilogue mission but I know that issue has already been raised so I’ll wait for that response

pine cargo
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4 in a row. 2 hours of waiting. Not a single drop? Never happened before.

hardy trench
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Game keeps loading to 76% and stopping. Re-installed game, tried different connections, and if it does let me in its so slow it’s unplayable.
@stable umbra Try a VPN? change your DNS? try one of these two

stable umbra
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It’s iPhone, I’ve been on WiFi with no cellular data and vice versa. Even traveled out of town with same thing

hardy trench
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I use an iphone too

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I experience that time to time

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I use this vpn

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It takes 2-3 attempts of airplane mode and clearing the game from multitasking and all

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But it works after a few tries

stable umbra
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Thanks

sacred mantle
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My dailies tried to reset, but it carried over yesterday's totals, can somebody assist?

keen surge
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@sacred mantle no one here can do much with your game.. try a restart and clearing cache, failing that you might need to send some screenshots to customer support.

daring jungle
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Hello! I tried to scan through this channel to see if this problem has been addressed yet, but couldn't see that was. Lately I've had this weird bug that when I look at a system at first glance, it shows completely different data (i.e the players and the levels). Also a lot of under lvl 15 bases with shields up. When I tap on the base or zoom in, it changes. I made screenshots to help visualize.. Server EU 167

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Before

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After

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I have heard that it is not just me who has this issue.

native oyster
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@wintry umbra contact support, tell them you have a stuck ship, tell them the Letter of Dock that ship is in. And ask the to unstuck it.

Do not overexplain. Just short message and to the point.

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@daring jungle please send that to support in game. Or through email. Which you can find on top of #557163704383438850

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@sacred mantle contact support in game.

river maple
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I completed about 8 to 10 researches costing about 1/2 Billion resources and thousands of common and uncommon g3, and hundreds of rares in a span of about an hour that cover increased hull, increased critical hit dmg, crit hit %, increase all defences and mitigation, increase dmg, etc. - but all my ships got weaker. Lost bewteen 5%-20%combat power. Is there a bug somewhere?

glacial island
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Hello, I didn’t get my reward on a ferengi in borg space. Happened to me before also

glacial plume
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Where was my base attacked? It was full heal no hits. And the first hit from new miner and I lost all my shields and platforms?

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Wtf

keen surge
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@glacial plume there's a bug with the battle reports where they will include several old reports that should no longer be there (seems to be one per dock). These dud reports effectively reduce the number of reports.

glacial plume
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Nice bug prove that miner hit my base?

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And destroyed the platforms.

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I had a 24 hour shield up also it was up only for 12 hours

keen surge
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Can't comment to the shield, but those last battle reports should basically be ignored.

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Note that the last 4 have been replaced with old junk reports.

nova panther
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Poor Order😢 no visitors for almost 4 days?

hardy trench
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Is anyone else experiencing the weird bug where hostiles are fighting each other

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???

paper turret
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Any chance of clearing up broken/stuck scout ships on server 034?

quartz dagger
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Yeh i know that @bold narwhal lol; think you’re missing my point there, as I’m pretty sure the hiding onto mission planets wasn’t meant as an intentional feature...😋

My whole point being, is that it’s being exploited heavily, and that it’s also causing events getting unfairly rigged now (at least on our server)...😉

bold narwhal
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@quartz dagger The same was said about locking in faction rep, but here we are. It's a good tool for protection and pvp. If it is available for everyone then how are events getting rigged?

quartz dagger
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Lol, read again:

Players gather a survey with a massive overcargo load of latinum; yet instead of returning that to their base, they park it “safely” onto those mission planets instead...
Then, when the latinum event begins, they make a deal with another player (or just their second account) to hit each other back and forth for those massive overcargos, hence one player starting with tens of millions of points on the event...
After done hitting each other (or just his alternate account), the overcargo survey gets parked back onto a mission planet again, and the next week the rigging repeats itself...🤷🏽‍♂️

plush epoch
#

You can always kill the lat miners before they get enough cargo

quartz dagger
#

Sigh, yeh ofc you can lol...

But if it’s ALREADY “safely” parked on a mission planet, then there’s nothing anyone can do, other then just await IF you can catch that player next week; provided he simply doesn’t move his ship somewhere else on any of those other gazillion planets he can hide on, which you would have to sniff out again before he’s done with repeating his rigging game...

terse canopy
native oyster
#

This armarda glitch is getting beyond a joke, there are people losing loads of credits because we can't see others that have started it 🤬

#

best it has been a few days that the sale button is no longer visible as you can see in photo. first the button came back if you had pressed the event button. but now nothing more

frozen narwhal
#

Haven’t fixed the constant crashing of the game yet? Weeks it’s been going on and I’m sure it’s just not me 😤

lucid pebble
#

Scopely ..fractured empire...awesome....but 1.why alliance event just for top 10. And 2. Take a zero out of the sep respawn speed. We're queing up to hit seps for an alliance event!!!What competition is that; tennis player without tennis ball!!!

sinful garnet
native oyster
#

SCOPELY NEEDS TO FINISH ORIGINAL JAYLAH AND GIVE HER TO EVERYBODY! Hell they done let her get assimilated by the borg and released the assimilated version and the original has been in developer hell forever! FREE OG JAYLAH

near current
#

it's 5 points per point of damage done @sinful garnet

#

i completed it killing 3 bosses

sinful garnet
#

I should read. 😂

weak shale
#

1)FIX THE DISCONNECTION ISSUES!! 2) Bug with freezing or just can't send it while trying to text in chats!

spiral lintel
#

Love how you censor a system name out in chat 🤣🤣🤣🤣

#

Constina System

round moon
#

Thirth time im getting mirror mirror part 1 after completing part 1

#

Why am i not getting the premium missions

#

Can you get at least one release to not have everything broke?!?

tropic pasture
#

Hello all, my Ship is now standing in the Augements room and I can't move them.

#

Could please one return them it is Slot A.

charred perch
#

It’s not a bug but many of your crystal mines after zero reset for35 minutes. Not good unless u want to watch 24/7

native oyster
#

@tropic pasture contact support in game, tell them you have ship stuck on Slot A and ask them tto reset it.

If you need help on how to contact support, please check out #557163704383438850

glacial plume
#

If that bug is active then I didn't recieve any notifications. Wtf

native oyster
fading saddle
#

Bookmarks keep getting deleted in game

tiny flume
#

The refine on latinum antiques appears terribly off. So far I've refined and gotten zero of the special transwarp cells. I have gotten every other possible refine twice except two. I have gotten the parsteel tokens 3 times and a regular transwarp cell 4 times.

I get they are a better reward, but it's under a 10% chance and getting the latinum antiques is already a rare spawn with a lot of competition.

I just think maybe the ratios are broken. I've asked several times and no one has said they've gotten the rare cells, but there is rumor of a person getting them once in one alliance.

#

Another bug. During Borg armadas 3 times I wound up with zero hull left. Scan showed a skull 💀. Even got scanned by other players to verify. I was able to do two more armadas and didn't die. On the third armada everyone died and the target, which we had already beaten a ton, was mostly undamaged.

We started calling it the undead ship bug.

worthy sundial
#

When i am trying to look up my battle report the game either kicks me off or freezes, so i just wanted to let this bug be known.

#

@native oyster been seeing that on the server all the time in the last couple of months

keen jolt
#

Solo event isn't scoring right. 1 should be able to clear the daily with 2 level 22 kills (104,000 damage × 3 pts/damage = 312,000 points and solo max is 601,500 points). I've killed 3 and several level 17s. I still have 2 milestones to go.

near current
#

@keen jolt where did you get the 104,000 number?

#

they only have 28k health

#

14k shield 14k hull

#

meaning you need to kill 8

tough rose
#

hey, twice now i've completed federation missions for credits (2000, then 300) and both times my credits in the faction remained the same - 15.

#

why didnt i get the credits?

keen surge
#

@near current from memory so I could be mistaken, but I'm of the impression it's only the hull health that counts too 🤔 why people used to crash burning crew fortunates into bosses way back when.

near current
#

@keen surge might be only hull health, not sure, it's been so long since i had to kill the lvl 22s 😛 but either way, not sure where the 104k number came from

#

@tough rose those are points, not credits. credits cannot go in the negative

#

or perhaps you meant 15, in which case i'm guessing the mission was for points, not credits

tough rose
#

@near current it clearly says credits in the rewards box

#

they have the hexagon wall around the sigil

dim robin
#

I know which one Fine Tuning is and I know which one I wish it was once again

keen surge
#

@tough rose can you show us a screenshot of your faction credits balance for reference?

tiny mural
#

<@&509690795536941056>
Separatists event scoring is not working, supposed to be getting 501 points per boss kill, only getting 1 point. Fix this!

native oyster
#

@tiny mural tooltips are wrong

#

Also check to see if you actually killed "Separatist Boss"

tiny mural
#

Tooltips?

#

And are you kidding me? Of course I am.killing bosses. I am in boss system and that is all that is there

#

@native oyster

#

I also verified by checking the leaderboards. I am not getting the points I should.be

#

Wow, no response. I guess I am right about this glitch.

native oyster
#

Not really, I'm just at work

#

There are old NPCs that if not killed before are left there, they have different names

#

As for any problems with scoring on LDBs, please contact support in game, they can verify and give you points if there was an issue @tiny mural

keen surge
fiery stream
#

Private Messages Gone Every newstart!

main sonnet
frozen narwhal
#

Please fix the crashing issues, been going on for weeks, always happens at the wrong time

keen jolt
#

@keen jolt where did you get the 104,000 number?
@near current damage number came from adding up the damage in battle reports. The scoring guide says 1 damage point = 3 event points (at least for my level). I dealt 104,172 damage (according to the battle reports) to destroy a single level 22 separatist.

keen surge
#

Yeah, I'm pretty sure it's hull damage.. I'll check mine out tomorrow 😴👍

keen jolt
#

Good math, bad numbers. I left in mitigated damage. Still doesn't quite add up though.

keen surge
#

I'm pretty sure it's just hull health still..

faint vector
#

Perhaps now is the time to reconsider your profanity filter as Constina, one of the 3 systems for bosses in Fractured Empire event, gets starred out by your absolutely useless filter.

keen jolt
#

Okay. Rechecked. I needed 51.5k to get the next milestone. Killed a level 22 (3pts per damage). Hull is 14k. Somehow, I'm still 49.1k from the mikestone. I might have been using the wrong numbers before, but the points are not adding correctly.

wild skiff
#

Hello everybody, today I had a bug. I was hunting romulans in parka and a lv22 swarm turned up! I record video for you. I had been hunting lv22 swarm earlier in a swarm system so it may be related. I expect restarting game would have fixed it but thought might be worth mentioning in this channel so I recorded video for you. Sorry for pausing middle of video, my tablet lags sometimes. Its getting old.
https://imgur.com/9CJ3cui

river maple
#

I completed about 8 to 10 researches costing about 1/2 Billion resources and thousands of common and uncommon g3, and hundreds of rares in a span of about an hour that cover increased hull, increased critical hit dmg, crit hit %, increase all defences and mitigation, increase dmg, etc. - but all my ships got weaker. Lost bewteen 5%-20%combat power. Is there a bug somewhere?

wind stag
#

Just got screwed out of recruit points that I used in the Klingon Faction Store. Way to go guys. Way to go. Clicked on the link to recruit 5 chest and poof! Game glitches and closes , open it back up and they’re gone.

final willow
#

I'm on server 27 and me and 3 other teammates set a shield before going to bed last night. All our shirts expired about 1 1/2 to 2 hours in to using them. None of us attacked anyone so the shields should've lasted until they expired. My teammates were raided, thankfully I was not. This issue needs to be looked into and not given a canned response. Thank you for your time.

frozen narwhal
#

Constant crashes of the game, I will stop playing soon until it’s fixed, it’s costing in ress

final willow
#

They're response:

Hi there, Koren here and I do apologize as I'm not able to see your previous ticket about a shield issue, the latest ticket that I only see here is your last week's issue with the Mega Transwarp Tokens.

Either way, let me share with you the peace shields that you've used yesterday until today. Note that the time indicated will be on the UTC timezone.

05/26/2020, 1:27:44 am you used a 12 hour peace shield.

05/26/2020, 1:11:29 pm you replaced the shield with a 4 hour shield.

05/26/2020, 1:33:29 pm you manually deactivated your peace shield as you've attacked another player.

05/26/2020, 2:33:59 pm you activated a 1 hour peace shield.

05/26/2020, 2:44:24 pm you manually deactivated your peace shield due to another attack against a player.

05/26/2020, 2:55:43 pm you activated a 4 hour peace shield.

05/26/2020, 5:23:46 pm you manually deactivated the peace shield due to an attack against another player.

05/26/2020, 9:30:54 pm you activated an 8 hour shield.

05/27/2020, 3:51:05 am you replaced the previous shield with another 8 hour shield.

05/27/2020, 11:51:05 am the peace shield has expired.

05/27/2020, 1:31:04 pm you activated a 4 hour shield.

05/27/2020, 2:10:26 pm you created this ticket.

I hope the timeline above is able to assist you with your concern.

I resubmitted with the omission with times that I activated and time of the expiration notification on my phone.

terse canopy
limpid tangle
#

How do you get those tokens?

#

I see those things ALL the time but dunno how to get em

near current
#

you buy packs

#

they are monthly packs

limpid tangle
#

where

near current
#

in the store?

#

they are only in the store for a limited time

nova panther
#

$$ store

near current
#

at the beginning of each month

nova panther
#

Yep

#

And you have 2 months to redeem the tokens

limpid tangle
#

Oh

#

Wow

#

More things to spend money on. geez scopley

near current
#

you expected something different? 😛

nova panther
#

😂

#

It doesnt contain anything special

#

Just some regular rss/unc

near current
#

i think it provides more value than most of the packs, though it takes all month to get everything

nova panther
#

Need to do some math for that

near current
#

but the daily amount is peanuts once you get into the mid-30s

nova skiff
#

Is L'Nar supposed to activate against separatists??

#

It does not

near current
#

@nova skiff no, they are not considered faction ships

nova skiff
#

What about Klingon survey ships

nova panther
#

Nope

#

They arent technically Klingon ships either

near current
#

which i would say IS a bug

nova panther
#

They use Horizons and other neutral survey vessels

#

If they used Kvorts then he would work

nova skiff
#

You get faction ships though when you hit them

#

Points I mean

nova panther
#

Yeah you do but what matters is the ship they are using

nova skiff
#

Got it. Are all of them horizons?

#

I'm assuming same goes for Y'Naugh against Roms?

#

What about Mirek for feds. Those are horizons too

nova panther
#

Horizons or Y class surveys I think(not sure)

#

Same applies to every anti-fac officer

near current
#

i would still call it a bug, or at least stupid if it's intended beelieShrug

nova panther
#

Nothing is logical or clever in this game😛

keen surge
#

H-Class survey ships 😴

nova panther
#

Stop correcting me!😂

fierce jungle
#

Are the constant game crashes on iOS ever going to be fixed, trying to play when it crashes every 5-10 mins is a nightmare, logging back on to find ship destroyed by a hostile, or opening recruitment chest and not knowing what you get because of a crash, it’s been going on for month’s, so why don’t we a fix for it yet

keen surge
#

@keen jolt I've checked both level 17 and 22 this morning and both appear to be adding points correctly. 43,200 per level 22, which works out to 14,400 hull health.
If you put up some screenshots showing before, after, and the hostile killed showing a discrepancy in points earned the mods should be able to raise it with the team for review.

umbral citrus
#

the refinery reward payouts don't match up with expected chest rewards. rewards for rare should be an even number of rare crystals. where does the 3 come from? is the refinery just giving arbitrary amounts that arent listed in the payouts? or what are the minimums and payout amounts? Ops 30 here

keen surge
#

No, there's a number wrong in one of the displayed rares from memory, @nova panther has mentioned it previously I'm sure.

nova panther
#

Yeah in #🤝-help-each-other

keen surge
#

I thought you'd provide something more specifically helpful 😂
@umbral citrus ☝️ one of the rares has an incorrect number listed, the rest of it should work out, Batman has mentioned it previously but you'll need to get out your treasure hunting gear to find it 😬 I think the 2 is really a 3?

fierce elm
near current
#

@fierce elm your hold is full

fierce elm
#

Hmm, the ship's cargo was showing empty

#

Perhaps that is the issue instead

keen surge
#

Says full in your screenshot 🤔

fluid field
#

Dear $copely, gamestate too fragile for to play, have to reboot a dozen times for a single kill... Mission impossible, well done

polar crypt
#

Any word on when they will fix bases showing up as wrong level until you click on them?

fluid field
hollow arch
#

servius is not working correctly. opponents ship keeps respawning with various hull health

tulip plinth
#

While changing miner damn game lagging can’t move my other miner to node. Reset game and lost the node 💩

silver moon
#

I level operation from lvl 25 to 26 and it said I was going to collect two 1 day speeds and three 15 hour speeds. It did not give me the 1 day speeds. The same thing happened from lvl 24 to 25, has anyone else experienced this issue?

gusty nexus
#

This node is broken

wraith isle
#

The App will not fully load. Error says the app keeps stopping, please stop app. Cannot get in game to submit a ticket.

terse canopy
#

Where can I read the fixes in the 30 mb update?

near current
#

@terse canopy nowhere beelieShrug

#

i think it's a stretch to assume they are "fixes" though bingDerp

random ice
#

@wraith isle same thing happens to me after installing the new update on Android. Cache cleared, game reinstalled, phone restarted. It's been almost 2 hours but at least it's working on BlueStacks

tiny flicker
#

Same here 2 hours and cant get in , game stops just before final load.

left patrol
#

I have a question, not sure if this is a bug or how the mechanics work exactly. How does a station lose rss immediately from a much smaller opponent and no initial crack or e-shield?

near current
#

your station is clearly already cracked

left patrol
#

No attack record

near current
#

how many docks do you have?

#

the last reports coresponding to the number of docks you have are always bugged

#

so if you have 3 docks, you can only see 27 useful reports

left patrol
#

ok, I don't understand how that applies

#

I can go all the way back to my attacks prior

#

there is no record of a 'crack'

near current
#

the last few reports are bugged....

#

whenever you log in, the last few reports (the number of docks you have), are older reports

#

meaning the initial crack is not listed anymore

#

if you don't believe me just go attack a few hostiles to push them out of the list, then restart the game, you'll see the last few reports change

left patrol
#

I was online when the attacks started, took a call, was on the call 12 minutes (ish) when my station was being raided

#

I've restarted the game twice - those are the same records

near current
#

yes, of course it would be, but push them out by killing a few hostiles

#

then restart the game

#

let me show you...

#

then i restart...

#

i have 4 docks

#

and the last 4 reports are just random reports after a restart

#

if you have 3 docks, it will be the last 3 reports

#

so you were cracked, you just can't see the reports anymore

left patrol
#

still no report of a crack or the 10 minute e-shield

near current
#

you must be a troll

nova panther
#

Those last 3 logs is bugged and stuck there

near current
#

you have 27 useful logs, not 30

left patrol
#

dude...I'm trying to get a real answer

near current
#

i just gave you the answer, and explained it quite clearly

nova panther
#

Already answered

left patrol
#

I'm not a troll and I'm sorry if I don't understand how you explained it

near current
#

look at my screenshots

#

they are both from the bottom of my list

left patrol
#

I'm relatively new to the game (a few months)

near current
#

i restarted the game in between

left patrol
#

my pics are of the bottom bottom as well

near current
#

the last 4 reports changed to completely random ones, and i lost the original last 4

#

yes, and your last 3 reports are completely random

#

they don't corelate to what happened before the 27th one

#

the report of your base being cracked is below not visible anymore

#

even if those reports weren't bugged, you still almost certainly wouldn't see the report where you got cracked, because it's limited to 30

#

but once you restart the game, your reports are limited to 27, therefore anything older is gone

left patrol
#

so, earlier prior to me killing a few reds and restarting when I had been online continuously (my first reports where I had a clean report and seven or ten open at the bottom prior to the station hit, but no record of the station hit...it just loses those records?

near current
#

the records are in the system, you just can't view them anymore

#

as i said, if you want to see what i'm talking about with the last 3 reports, just kill 3 hostiles, look at the reports, you'll see 30 reports, the last 3 pushed out, then restart the game, and you'll see the last 3 have changed

left patrol
#

I appreciate the answer and response...so its a bug... Do you know if it is something they are fixing or something that just is and there's no way to verify? My concern (partly coming from other games where it is known/prevalent) is if an apk is being used and how to report suspected cheating if the logs don't show correctly.

#

because two (maybe three) people were all hit simultaneously and no one had a log of a crack or e-sheild

#

not trying to be argumentative, trying to learn

near current
#

it's a known bug that has been in the game for a long time, and has been reported many times

slate sluice
#

[ Maranga 3★ Raw Crystal Mine S:1744652289 X:-517 Y:-194] Can you please correct this node to allow it to be used? It constantly is frozen with a statement that it is occupied and you must attack to take. When you get there, there is nothing to attack costing time and efficiency.

near current
#

it's also a bug that if anyone spent 5 minutes actually trying to fix, would probably have fixed it by now beelieShrug

left patrol
#

Thanks for your help @near current

near current
#

i think a prime example of scopely not giving a f about most bugs is this. Ignoring the fact that theres a display bug that actually shows an increase in passive abilities, they can't even put in 30 seconds to add "during combat" to that bit of text

#

reports come in all the time about that, yet none of the devs even take a second to update the text of the ability

#

you would still have the display bug, which you could make an argument might be something that's actually hard to fix (i seriously, seriously doubt it), but not updating a bit of text? no, there is no argument for that not being done

brazen crest
#

@near current pikes captain maneuver doesn't only apply to combat. It can work with scotty to increase warp range, or work with helvia to increase warp speed.

#

I know this because I've done it 😂

nova panther
#

🤣

#

It is only a visual bug,doesnt actually increase warp range or speed

near current
#

@brazen crest no, no you haven't facepalm

limpid tangle
#

I've had a glitch where sometimes when I attack something, and I am like looking at it, my veiw gets blasted to the nearest miner 😂

near current
#

if you actually try to use that extra warp range to get to a system you couldn't otherwise reach, you'll just get an error

brazen crest
#

@near current deny it all you want, I've done it 😘

limpid tangle
#

It's weaird to be ready to watch ur mission boss get flattend then ur looking at a miner accross the system 😂😂😂

near current
#

@brazen crest you can claim all you want that you've done it, but you haven't beelieShrug

brazen crest
#

There is a bug related to shields, I know about the 12th shield (which does exist and is still denied 😂) but it could apply to the others. If you have a ship on a mine (any mine) and you throw up a shield that overlapps a current shield, then for some reason your miner gets killed, the shield timer will continue as normal BUT your shield will be down, the graphics for your base won't show the blue bubble and you wont be protected.

#

@near current you can deny it all you want, but I really have 😂

near current
#

prove it

brazen crest
#

Which one?

near current
#

that pike works on any passive ability

#

he will display an increase on passive abilities, but it doesn't actually function

brazen crest
#

All my ships are either mining or killing reds rn, I'll get back to you 😘

brazen crest
#

Interesting 🤔

#

I guess I didn't press set course then, but I could have sworn it worked

#

But again, nothing in this game works 100% of the time, sometimes the bugs aren't 100% ether 😂 so it's possible it did work for me

swift dust
#

@brazen crest Pike is battle only, regardless of what the client app says. It's a known issue

nova panther
#

Dj knows that😂,he was trying to prove it to the other player(@brazen crest)

swift dust
#

@brazen crest there are other instances of this in the game. Here is another example....

brazen crest
#

As I said, no wait, as TheBatMan said, not everything works 100% in this game.

#

Except, according to him, 12 hour shields still work 100% of the time.

#

Because my ships are in use, my friend did it with the speed. (Ik dominitia doesn't help speed unless cargo is full)

#

It looks really blurry to me lmk if it is to you and if ya want me to send all of them separately

#

(I love that guy's profile pic lol)

nova panther
#

And he never click to send then wait for them to arrive

#

As said earlier it is a visual bug,your ship will reach later than what is written

brazen crest
#

@nova panther I love how you're still not going to address how you're wrong about those 12 hour shields 😂

#

And you admitted it yourself 😂

#

It's like your ego can't handle the hypocrisy 😂

terse canopy
#

After updating the phone does not load the game hanging on the screensaver black screen.

ripe bluff
#

1week no Help of support

sterile oak
#

Would scopely please fix the in-game messaging system. It does not work properly. It is broken.

native oyster
#

The Game always stops in the Same Mission.I cant watch,whats going on Witz Max ship at kithomer.So aweful

dull terrace
#

After the new Android Update today the game crashed over and over. At my Phone and Lots of ally members

#

It's impossible to get into the game

midnight solar
#

Looks to be something to do with events... the one time I was able to get into the system (following a reinstall) it had no events. Logging out and logging back in has us back to feedback crashes.

fickle portal
#

I'm having troubles loading the game. Had tablet on charge and it's updated the game now when it's on the preparing screen it crashes and returns to my desktop page. I can still play on my phone as it hasn't updated yet.

midnight solar
round burrow
#

after the last update , The game crashes continuously. Unable to login and enter the game.

midnight solar
#

Been like that for the last 5 hours 😭

jovial flame
#

And no answer from any one which is the frustating part

young bronze
#

@near current You assume that text would be easy to find. You also assume it is probably in one location so they can change it there.

But as we have seen with Keenser's ability, it says three different things in 3 different places.

#

I'm not a programer, but I would think they would have a single location in the programming for the officer skill/ability, and areas where it displays would pull from that

near current
#

that's what a search function is for lol

young bronze
#

But obviously the programming in this game is so messed up it's just patched everywhere

near current
#

i am a programmer, yes, not every bug is easy to fix, but scopely would have you believe that every bug is hard to fix

#

replacing a bit of text is not hard, even if you take into account that it also needs translation into other languages

#

the abilities saying different things in different places is just bad programming really, but changing the text itself is not difficult 😛

nova panther
#

@midnight solar does your game crashes after that preparing/activating stage?

midnight solar
#

Yep, the utility I used stopped recording an the crash

nova panther
#

👍🏻

midnight solar
#

The one time I was able to log in, I had no events (unsure if this is a red herring or not)

nova panther
#

Just to be sure this started to happen after today's update?

inner kayak
#

Good to know, I wont download the update.. Dont want other players killing my miners or stations while im locked out

delicate knot
#

Some of my mates experience problems with getting ingame since they downloaded the new update

#

One of them is totally unable to get into the game

inner kayak
#

Which android phones are affected?

nova panther
#

Yeah Devs are working on it

#

@inner kayak I dont think there is a list of that

delicate knot
#

@inner kayak i hope this gets fixed rapidly enough so we don't need one

inner kayak
#

Guess it depends how long this lasts for but yeah, hope it turns around quickly

delicate knot
#

What about those players that lose their hardly gained resources?

terse canopy
#

When evaporated in the game, because the shields ran out and many have stuck to the resources. So they're just gonna get robbed now and the man's got nothing left to pay the money...

#

After the update there is no way to enter the game hanging on the screen saver.

delicate knot
#

Maybe scopely can shield their bases or launch those ceasefire shields like after updates for everyone as long as this isn't solved, make it 4 hours shields and extend them by another 4 hours as long as this issue isn't solved

#

If the issue lasts for multiple days, we would also have to talk about the event rewards and the rewards of the daylies, especially the hard to get resources like frequency modulators and of course loyalty badges

severe iris
#

Cant log in. Did restart the phone, switched data/wifi. After nothing i deinstalled the game and reinstalled. Did this 3 times now but still nothing.

#

1 or 2 hours ago everything was fine.

queen raven
#

I already know my base got hit while I couldn't get on because of the update bugging up my game. I think they should either roll back our bases to the state they were before the update (if they can) or compensate us for our losses.

severe iris
#

My shield will drop i think in the next hour.

#

Btw my phone is a Samsung A5 (2017). For the list. 😜

delicate knot
#

Be a bit more optimistic, I also hope that we are getting no further replies by any scopely affiliate because they all are working on a solution very concentrated

dull terrace
#

The game Even crashes during Installation

frozen narwhal
#

Crashing problem been solved yet then 🤣🤣🤣🤣🤣

somber light
#

12 hour shield lasted about 4 hours. Lost 135MM rss while I slept. Customer Service said stop sleeping

delicate knot
#

Zapp one of my mates experienced this too

#

Like if someone would put a 4 hour shield up for the night

#

Now I always take screenshots when putting up a shield

thin mica
#
-**BUG REPORT**

Daily counter NEVER reflects Level-28 Hostiles that are killed in LOSTI (28), Fed-Space.

delicate knot
#

Are you doing faction dayly? Or normal?

thin mica
#

Normal

dire cliff
thin mica
#

Counter picks up kills in other systems, but ignores those on LOSTI (this is the level 28+ kill counter)

polar rain
#

I think devs must make a 24h peace shield for everyone right now

#

<@&509691205798592532>

delicate knot
#

Shit I just put on my 12h for the night

pulsar mist
#

@polar rain I'll toss that idea in their general direction 👍

royal magnet
#

When can we expect the the Kirk & Spock issue in the battlelogs are fixed? Some say it Kirk & spock works for all in the Armadas and the logs are just not showing up correct. I however made so many tests and see that if everyone uses the combo suddenly the entire group performs extrem worse as using any random group and shields are not restored as they should for more as one. Same issue with Pike, who should effect e.g. Scotty and the UI does do it, but the the bonus is not applied on execution client/UI and server logic dont seam to match

delicate knot
#

Some abilities are describes differently in the officer page and then in the battle report...... Is there any rule which one is correct or can it be the one for officer A and the other for officer B?

worthy sundial
hollow bronze
#

From the mirror mirror missions.

#

A player station visible in a system which has no player housing planets to relocate to.

nova panther
delicate knot
#

Something looks suspicious 👀

nova panther
#

😂

delicate knot
#

So we have the enemy named ISS Enterprise, the ship being a USS Mayflower and the ships model being the USS Enterprise

#

And it has 1,903 power

native oyster
#

What the hell did I just read...

#

🤣

brazen crest
#

@native oyster you're asleep, this is a dream

native oyster
#

Again?

#

This is happening a lot of lately

#

🤣

thorn burrow
#

good evening everyone, I come to you because I can not get into the games since I just did the update. I explain, the game starts, it loads and I hear the music, and when it displays in the bottom right <preparation>, just when I have to see my games screen, the music stops and it closes directly. I don't know why everything was fine before. Thanks for your help.

brazen crest
#

@thorn burrow yeah they're addressing it right now. A lot of people are struggling with the same problem. They made an announcement in the #⚡-mod-announcements

native oyster
#

What ConfusedPicard said is true... They are investigating issue...

hard apex
#

I don’t understand why it’s so hard to program armadas to show the correct power for participants without having to select individual ships. Seems like it would be a simple copy and paste thing. I’m sure it’s more complicated than that, but there seems to be no progress on it.

thorn burrow
#

Ah ok because before the update it worked great, I thought it was a version problem compared to my smartphone but the game starts normally, except that I can no longer play because it cuts directly and i 've tried to restart several times but nothing to do.

nova panther
#

Yeah it is something related to new update

native oyster
#

But apparently not everyone has the issue

polar rain
nova panther
#

There is a round limit

native oyster
#

How did you hit 100 round limit?

nova panther
#

100 rounds at each fight.When you reach that limit game thinks you lost so you have to hit again till boss is dead

#

It happens if you use a small ship with Pike crew

polar rain
#

ok thx

thorn burrow
#

I play on a huwaei Mate 10 lite with for Android 8.0 version I don't know if that can help. You never know, if you need more info tell me the mods, it would be great to be able to replay.

#

😋✌️

gloomy trellis
#

hi bat man how are u

nova panther
#

@thorn burrow thanks🖖

#

I am a little sleepy,other than I am okay.You?

gloomy trellis
#

how do i get the 2 of my team on the same server please

nova panther
#

Are they below lvl12?

gloomy trellis
#

no

#

im going to 15 now as we speack

nova panther
#

You need to be below lvl12 to be able to change servers

gloomy trellis
#

o ok how a bout if i quit this one then try agen how long do i wate to start over

nova panther
#

You need to contact in game support about that.Usually a few days

#

Support can be contacted through various means.

In-Game:

  1. Select your commander's badge in the top-left corner of your screen.
  2. Select 'Settings'.
  3. Select 'Help/FAQ'.
  4. Select 'Lost Progress & Contacting Support'.
  5. Select 'Contacting Support & Reporting Bugs'.
    That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

native oyster
#

Or you make a new account and jump in 🤣

nova panther
#

Tell them you want to delete your account.Then reinstall the game and start over

#

@native oyster for that he needs a new google/apple account and it is much more complex process

gloomy trellis
#

ok

native oyster
#

Pfff, in old days we were making Google accounts in thousands per minute... Stupid Captcha and phone verifications ruined Internet!

nova panther
#

@gloomy trellis after they delete your account and you start over do this:
collect the transfer token from gifts tab-> settings-> universe-> select the server you want to go and click transfer

gloomy trellis
#

wut seaver is dsik please

nova panther
#

193

gloomy trellis
#

wut server an i on now ?

nova panther
#

I dont know🤔

#

pushpin Finding your ServerID

  1. Turn on either airplane-, flight- or offline-mode on your device and wait briefly for an error message.
  2. Do not close the error message and look closely at the top right corner of your screen or bottom.
  3. Within that dark gray text you'll find 3 numbers representing your ServerID.
    Alternative to 1: Attempt to claim a gift multiple times by quickly tapping it several times.

Note:
This method is unreliable and may require several attempts but sadly the old method with 2 ships repairing no longer works.
The link shown depends on what the game is doing at the time that it loses connection and doesn't always include your ServerID.

#

Try this^

gloomy trellis
#

thank u

spiral oyster
#

Just wanted to report that I've had multiple crashes since updating today. Android. Samsung S7. Have had very few (possibly none) crashes previously. Been playing since January.

terse canopy
#

All night there's no way to get into the game after updating all the resources 100% stolen from the Shield which ran out.

sharp girder
balmy prawn
#

Probably shouldn't read SYSTEM. In the new Muddied waters mission.

analog sun
#

Without knowing about a bug, I updated from Google Store.. Can't get restart to complete, Server 155.. Appears to follow on from the past 2 days, an App Fail would occur while Parsing Alliance Chat, returning from PMs.. Chat Server possible, for causing a fault on Parsing, at the end of Preparation..

worthy sundial
#

On server 18 there us no update in the store & it keeps me & lots of people in my server off it.

hallow barn
#

Just poor, really poor quite happy to take the coin but slow to help the players.

hallow barn
#

I've just been attacked ffs shit shit shit game, I get the notification but can't access it, honestly proper poor game management.

dense cove
#

any ETA on fixing this fatal bug?

#

<@&509691205798592532>

analog sun
#

Without knowing about a bug, I updated from Google Store.. Can't get restart to complete, Server 155.. Appears to follow on from the past 2 days, an App Fail would occur while Parsing Alliance Chat, returning from PMs.. Chat Server possible, for causing a fault on Parsing, at the end of Preparation..

placid radish
#

We haven’t been given one. We will update as information is given to us

analog sun
#

@placid radish Please, ask them if it's a Chat Server issue..

tulip robin
#

Sepratist event is broken.. it shows alliance not ranked.. we are.. then it shows we are.. but when zi click the my members tab, it does not show my contribution, and says no contribution of anykind.. then shows them and not me again.. is this event set for 3 days and breaks the 24 hrs or 8 hrs contribution if new to an alliance? Bc something is wrong...

#

trouble after update from Google as well. Slow... and many long pauses. At first it went through the beginning stage of the game.. i love having "new" maxed officers..and wessels smh

keen surge
#

@tulip robin you won't contribute or get rewards from the alliance event if you changed Alliance after it started. Sounds like you've moved part way through it and is likely related to the other issues..

native oyster
#

When are they gonna fix the crashing issue everytime i raid or get raided the game crashes doing armadas today its crashed on me 3 times and alliance m8 3 or 4 times

nimble pilot
#

Just did another upgrade and issue has been resolved

queen raven
#

I was raided during the update bug and now my resources are even lower than their protected amounts... I might be done with this game...

native oyster
#

I discovered that I get notifications with a 10-20min delay. I lost 2/3 of my rss b3cause of being raided, depending on this. Can I get compensation? I was about to buy some packs, but this is like throwing money away!

sharp quiver
#

Had the points to get a Premium recruit pack this morning. Opened it and nothing. Clicked back and the points were gone and nothing changed. Weird.

silver nova
#

@sharp quiver That's happened to me too. You can contact customer support if you want. You'll have to trust their records though

tough patrol
#

Ok so listen to this when im raiding. I send out ships to attack the station click on station hit attack, ship goes out attacks fills cargo and i recall it back.. Thats what should happen. IF I USE DOCK A OR DOCK B THE SHIP STARTS THE ATTACK BUT WILL NOT FINISH OR COLLECT RESOURCES 😤 ONLY DOCK C WORKS!! LVL 19

all updates just Uninstalled and reinstalled game. Still same thing!

#

Please fix me 😢

#

I need all my envoys to Raid!!

#

Not just one!

#

Is this the right place for this even?

pearl anchor
#

You claim to bug fix every time you fix something else breaks. Notifications do not work at all anymore.

young bronze
#

@tough patrol you need to file a ticket with support

tough patrol
#

In game

#

@young bronze in the game? The help.link?

lethal harness
#

My battleship disappeared when approaching the Urthak system and when I press recall i get the notification "ship is already in the dock" is completely stuck. Event done - again. And still waiting for a answer from Support.
Awesome work 👏🤣

young bronze
tough patrol
#

@young bronze I believe I've done this and sent ss of my id .

young bronze
#

Ok. You'll just have to wait for a response. You are trying to attack with only 1 ship at a time right? Only one ship can attack at a time

tough patrol
#

@young bronze I'm.rated 8.on server 40 for resources raided. Not bragging just so you understand experience lvl. Ill run from 1 to 3 envoys depending on distance. Dock A fails to raid 85% Dock B 100% Dock C raids perfectly

severe iris
#

Bug is fixed. I can log in again. But ofcourse i am raided. I was raided in the night after bugfix. but due to midnight i was asleep when game went up back up again. Any chance i get those rss back. I know what i had.

tough patrol
#

@young bronze by raids I mean attacks and captures rss

young bronze
#

Glad to hear it. You would be surprised some of the questions we get. It's the equivalent to "My computer wont turn on." Support: Is it plugged in?" "Oh..."

tough patrol
#

Hahahaha!!.

young bronze
#

There is, or was, a bug where if there wasn't enough res for a full load then the ship wouldn't take anything. Required using a lower level ship to raid. Haven't seen that for a while though

tough patrol
#

@young bronze yeah Dock A has been acting up for awhile thats when I put in the ticket. But Dock B shut right down yesterday.

ALL DOCKS WORK FLAWLESSLY IN ALL OTHER ASPECTS! haha

#

Nope we are talking even loaded stations!

young bronze
tough patrol
#

Oh boy! Hahaha then you get my frustration. I don't need to go through 3 auto shields to get a base cleaned!!

#

@young bronze settle down resource raider!

#

What server? #1

#

@young bronze what server?

young bronze
tough patrol
#

@young bronze good show!

#

@young bronze what lvl?

#

@young bronze final thoughts enter another ticket?

young bronze
#

I just hit 38 a couple days ago. Got 36 at the beginning of the month.

#

Really not much more you can do.

tough patrol
#

FML!

young bronze
#

If support can't do anything you can Pm me details with screen shots. (a short video of the issue would be better).

tough patrol
#

@young bronze ok that could do!

cloud dune
#

@young bronze when are they going to fix burning? I bet if moral was broken then it would be fixed asap 😦

young bronze
#

@cloud dune I really wish they fixed it months ago. I'm not going to hold my breath though.

amber pike
#

Anyone noticing shields randomly dropping without reason to? 🤔

frozen narwhal
#

They fixed the crashing issues?

marsh cliff
#

I’m sure I had a 12 hour shield that was supposed to last 10:15 am uk and I just got raided has the update taken my shield away😡

#

Yes @amber pike just happened to me

brazen crest
#

@marsh cliff there's also a bug if you put up a shield on top of a shield, then someone kills a miner (on any node), your shield drops and people can raid you but the shield timer still counts.

marsh cliff
#

Ok ta

brazen crest
#

@marsh cliff there is a problem with 12 hour shields. People are going to tell you to screenshot, but people on my server has done that but no one has gotten their resources refunded. Basically all scopley said was, "that's too bad."

#

The bug with 12 hour shields needs to be fixed

marsh cliff
#

Ok thank you

brazen crest
#

@marsh cliff how many resources did you lose?

marsh cliff
#

Not much I was on

brazen crest
#

Oh that's nothing 😂 but yeah, the shield problems are frustrating

#

I wonder, did you get a 10 minute shield?

dry mortar
#

small request for @placid radish about his announcement. can you state which versions (android/ios) are the buggy ones and which are the newer ones? I can’t tell if the update available is the buggy one or the new one. 🤯

brazen crest
#

I heard android had the problems but I could be wrong. The thing is not every player with the same system had problems.

nova panther
#

@dry mortar go ahead and download it.Dont think you will have any problem. It has been over 6 hours so safe version is probably in app/play store right now

#

If you experience problems tag me or any other Mod in here

static sigil
#

Is this bug already listed, if so whats being done about it> Daily Tasks can only get a max score of 180 regardless of tasks completed.

thin mica
#

BUG ON LOSTI - FED SPACE additional info
Level-28 kills do register on the Hostile Hunter & Hostile Harbinger counters, but fail to register on the Romula Warrior counter (28+

balmy prawn
#

@young bronze @tough patrol Having a similar issue but for me docks A and B work nicely and Dock D can't attack bases. Also pretty high up in the resources raided list so not a case of not understanding the game mechanics.

thin mica
#

and the same happens with the level 29's!

balmy prawn
#

@thin mica Not a bug, the enemies in Losti are not Federation enemies, but independents (Gorns). Similar systems are all around other factions as well.

thin mica
#

DOW!

balmy prawn
#

Some systems like Axanar will have a mix of Faction enemies and non-Faction enemies (Suliban Interceptors in Axanar).

thin mica
#

How do you know which are Fed? They have to say Fed in the info sheet?

balmy prawn
#

The name starts with Federation and when you look at what you get for a kill, they will show the reputation changes (-federation reputation, +Romulan, +Klingon). The independents will not change reputation.

thin mica
#

👍

#

Thx Aarni, much appreciated!

balmy prawn
#

A suliban one

#

And a federation one, highlighted where the reputation changes show up.

burnt agate
#

Well afraid the new update not fixed mylogin issues. Still locked out gets to 60 percent then nothing.

#

IOS update downloaded and installed not login. Android update refusing to download.

old grotto
#

Is this a known issue?

frozen narwhal
#

Now I will lose stuff as I can’t bubble up, cheers scopely

magic horizon
#

@frozen narwhal same with me.

frozen narwhal
#

I updated mine yesterday

#

So now I’ll loose all my ress 😩

magic horizon
#

<@&509691205798592532> please pass it back up the chain, that stop screens can only implented if the update is to all app stores. I don’t have any update.

covert escarp
#

Game crashed. Receiving this error. No update in the iOS AppStore.

nova panther
#

Whyyyyyyy

#

3rd issue today

#

😭

covert escarp
#

<@&509691205798592532>

magic horizon
#

Ping it back up

#

It just happened now @nova panther

still ore
#

The version before the update is still working

lusty grove
still ore
#

the new update released yesterday doesnt anymore

nova panther
#

Okay okay will report it to Devs

native oyster
magic horizon
#

@nova panther watch them flood in again 🤣

native oyster
#

No update there

magic horizon
#

@nova panther I updated yesterday too, so is this another new update again?

covert escarp
#

Both my iPad and iPhone is doing this. If I get raided and lose resources. I’ll be pissed and expect restitution. <@&509691205798592532>

nova panther
#

Calm down.....

magic horizon
#

Or is the system not recognising updates already done?

nova panther
#

I am just a player cant help you with rss

#

Already reported it to Devs

covert escarp
#

I understand, still gonna be upset 😛

magic horizon
#

Merci

topaz canyon
native oyster
#

Yeah, let’s all delete the game and forget it 🤣🤣🤣

nova panther
#

It is probably because of version 733. 723 is working properly

magic horizon
#

We don’t wish you to help with res, just leave your base unshielded @nova panther 😜

nova panther
#

I am poor😭

faint vector
#

Client updated this morning and now this message. Why?

high mirage
#

Great ... got kickt out the game and now I can’t log in ... need update , but nu update in store ! ...... can’t refresh mines , shield almost down 👍🏻

covert escarp
#

Thanks @nova panther

magic horizon
#

You have generators?

nova panther
#

They are useless 😂

opaque thistle
#

iOS is broken. No updates in the App Store as it was available yesterday. I’m about to lose a event where in in first position and a lot of hours of efforts

spiral lintel
#

Another dev f up.

spiral lichen
#

Same and people on 130 starting to get it both iOS and android

native oyster
#

Scopely are cheap- outsourced coding to Digit and they outsourced to some sub par developers who can’t make things right all the time 😂

nova panther
#

Yeah whatever it is,it is worse than earlier problem

acoustic crest
#

I have update my game

wide plume
#

Same here... I was setting miners and clearing adversaries when the game restarted. Now I am locked out with no shield up. Say good bye to 1.3b in rss. If this happens and I don’t get my rss back, then this will be the last straw.

spiral lichen
#

Have they tried turning it on and off again?

nova panther
#

😂

lusty mantle
#

ARE YOU KIDDING ME? UPDATE RQUIRED AND NO UOPDATE AVAILABLE???

magic horizon
#

Reset back to last update?

#

Roll back👍

spiral lichen
#

Reinstall didn’t work

acoustic crest
#

Sooooo is this the new Scopley bug 😂😂😂😂

slate stag
#

No its a feature lol

acoustic crest
#

Hahaha 😂😂😂

fickle portal
#

On Android as well server 155

jagged orbit
cinder flame
fickle portal
vestal shore
#

OkWTF. Game was working fine then I get message saying update is required and there is no update in the Apple store. Are you going to compensate me when my base gets raided.

fervent merlin
#

Coffee time

hazy copper
#

Whaaaa?!?! I thought it was just me

acoustic crest
#

@nova panther how do we get back onto the game buddy

hazy copper
#

I guess I got scopely’d mindpalm

nova panther
#

Pray that Devs fix it soon

little birch
#

This is pretty messed up

wet pulsar
#

I can’t access the game from my phone after update need a quick fix now not tomorrow

fervent merlin
#

Was updated today then reinstalled still the same.

acoustic crest
#

@nova panther lolz 😂😂😂

little birch
#

I have billions

nova panther
#

Or download apk of old version(0.723) but cant guarantee it is safe

little birch
#

I don't even know what that means

#

If a forced update we should be bubbled for 24 hours

covert escarp
#

@ivory vortex can you provide us an update on this ASAP?

spiral sparrow
#

I also cannot log in or update on ipad or iphone. No update in store

little birch
#

Instead we get kicked out and our bases are unprotected

lusty mantle
#

guys retry, i am back in (iOS)

fervent merlin
#

It’s ok for me now

slate stag
#

Community managers are surprisingly quiet lol

lusty mantle
#

this is unacceptable

tranquil patrol
#

I also get the update necessary information when starting. But I have the most actual version already....

vestal shore
#

@ivory vortex WTF Is going on. Can’t you get anything correct even after a year of the game

viscid snow
nova panther
#

Should be fixed now,try a restart

covert escarp
#

Working now.

slate stag
#

Working

acoustic crest
covert escarp
#

Hey, y’all send some parsteel to S37 lol we’re running dry

acoustic crest
#

Hahaha

viscid snow
#

@nova panther thanks you. Could you send a @:everyone to notice everyone.

acoustic crest
#

@covert escarp would love to but i need it for my second shield lol 😂😂😂

topaz canyon
#

Working now for me too

sullen maple
native oyster
#

@sullen maple restart your phone please

#

don't refresh

sullen maple
#

Restarted. Still no update

native oyster
#

it is every time you write that an issue or issue has been resolved such as the crashes. that a new update is available. but that problem or issue continues to occur. and is not resolved. I also regularly play other games and they never crash. and can play for 6 to 8 hours without problem. with your game up to 15 times the game ends during that time. so it is not a problem with my I Phone but with your game.

sullen maple
#

Got online

pine plaza
#

I had numerous issues and bugs before the update im still having issues, some are even worse, such as having to restart the game as much as 4 times for an hours worth of playtime due to screen freezing in numerous systems, and chat not working properly.

wet pulsar
#

Hi iPhone user wipe it and reload from cloud due all update at start, that what just worked for me

dry mortar
valid creek
#

I have an update link which leads me to apple store, then click open and create a circle.... I’m unshielded but cannot regain access to the game.

#

Got into game but touch screen is dodgy. It not responding to my touch.

latent oyster
#

Whats the Status on Pike n Scotty bug

silver nova
#

@latent oyster They don't work together. Likely never will

mild pagoda
#

Pike's ability only works in combat. It will not boost warp, mining, or other non combat features

hardy trench
#

Pike's ability only works in combat. It will not boost warp, mining, or other non combat features
@mild pagoda Then why not fix it and make sure he works with all scenarios and not just active?

mild pagoda
#

He is only intended to work in combat. The dev are aware of the visual glitch and I believe working on correcting it.

hardy trench
#

By the way, I always wondered, why can we not scan a base defence platform and check its stats? the research and all just say that they improve accuracy or stuff so and so %, but It would be great if we can scan each turret. I'm not sure if this is a suggestion or a bug

#

But it would be great

#

It is usually misleading, when we attack a base, and if just one defence platform is down, it shows as destroyed

mild pagoda
hardy trench
#

@hardy trench I would post in #💭-suggestions
@mild pagoda I agree... But also the bug where, if Defence platform A is destroyed, it shows as is the base's defences have been destroyed, but we cannot check the other platforms, hence it seems like a bug where a partially destroyed base is shown as fully destroyed.

#

As if*

static sigil
#

@nova panther Is this bug already listed, if so whats being done about it> Daily Tasks can only get a max score of 180 regardless of tasks completed.

keen jewel
#

iOS issue- since new update phone battery drains like crazy and phone heats up majorly

dense cove
#

ok now what about compensations?

mild pagoda
#

doubtful.

native oyster
near current
#

@static sigil that's not a bug, and it increases as you level up

static sigil
#

@near current Should i get a Loyalty token on completion of the target?

regal juniper
#

@static sigil there are certain brackets where it lvls up according to ops lvl brackets..
Am not sure what those brackets are, so am assuming with 180 you are in the ops range of 17 to 19

#

@static sigil at your max, click on the 180 box not the tick will show what it contains.

near current
#

the last target should always contain a loyalty token i think?

misty quest
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Targeting a node from afar, my ship gets there and didn’t start mining. I check and nobody else is mining it, so I clicked “mine” again and it started mining

worthy sundial
late steppe
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hey <@&509690795536941056> can you get the devs to fix the missing nodes issues on Server 12? Especially in Augment space. Many of the augment systems have only a single node for decoded data and that makes it impossible to move forward for those of us with an RoE on the server.

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it's definitely widespread in many of the other systems but it's getting bad in Augment space

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(none of the other reporting mechanisms I have for reporting bugs or opening support issues, even stated here or elsewhere, work I keep getting locked in the "we already closed this chat" or "we already closed your issue" problem so I can't file new issues)

covert anchor
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The other day, I sat and watched as my base was drained. I was not able shield or repair. By the time I reset and was able to log back in, I lost millions.

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Occurred approximately 2220 est on the 27th of May 2020.

eager cairn
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So since you can't trust anything in this game... Anyone else notice that you don't get the 80 premium recruit tokens from the last daily chest? Noticed it yesterday then checked today had 1603 before opening the chest and never changed.

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Though probably just a visual bug again stating you get credits.

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<@&509691205798592532> since screenshot never worked last time with scopely support blaming it on visual bugs. Here is a video of another chest not giving you what it's supposed to. https://youtu.be/613w4iBonSU

This is one of the band bugs that scopely support will blame on it being a visual bug. But you notice Chen shards before and after never go up by the 5 they are supposed to.

▶ Play video
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The Chen shards never go up.

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Not worth reporting to scopely support since they don't do anything.

limpid tangle
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They never do anything

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Only the absolute emergency like will make game unplayable things do they lift a finger about

eager cairn
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Though it would be nice to know what in the game is not a "visual bug" and can be trusted. So if we do report something that we can actually report a bug that's not a visual bug.

strange plaza
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<@&509691205798592532> the coding issue or whatever is not fixed. I have been stuck out of game since just before event reset and have done all the trouble shooting.. turned phone off and back on after a few minutes, cleared cache from app setting on my device, unistalled and reinstalled and it wont load past 76%.. email has been sent since i cannot log in to send a ticket in game.. i thought it was fixed, guess not.

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I even called my internet provider.. it is working perfectly.. no issues on my end

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Please pass this along.. i included ss of my player id with my email for quicker resolution of this issue..

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And cuz other had issues i set a long shield. What did they do that messed the game up so bad.

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Not a happy lady rn

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Im getting the stupid armada notifications tho..

near current
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@strange plaza do you have mobile data? if so try switching to that and see if it makes a difference

open olive
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Ive tried that and it didn't even attempt to load before giving me an error... haven't been able to log in since the newest update to fix the original one

strange plaza
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Did all that...

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It just let me in after 4 hrs and it took over an hour to reinstall.. but i am back in game finally. <@&509691205798592532> tagging just so u know issue is resolved...... hopefully. Im almost scared to log back out.

eager cairn
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Just put a 7 day on and pray it works. Lol

native oyster
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answer of Scopely, Covid19 😈😈😈😈

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After every newstart my ships have different strength 🙈

upbeat pagoda
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I emptied a lat node at beta penthe. And after refresh the node vanished. I know it’s not a new bug, but always a surprise...

young bronze
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If it takes you an hour to reinstall this game, you probably need a new phone or new internet service provider. It takes me all of about 30 seconds, and most of that is typing Star Trek Fleet into the app store search bar

brazen crest
young bronze
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What level Roms are you killing? Klingon needs lvl 33 vs 31 for feds

brazen crest
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Wait I'm only consort in klingon, forsome reason it's saying I'm associate

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I'm killing 31 and 32, and that is what it should say in my dailies as I am consort in both fed and kling

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I see now it says 33s but that shouldn't be the case

young bronze
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Your Klingon rep probably went above 1.2 mil. at 1.2 mil the daily requirements go up

brazen crest
near current
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@brazen crest show the fed and klingon reps

young bronze
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Read my post above. Your Klingon rep went above 1.2 mil and so your daily faction hunt and mining requirements went up. Not a bug

near current
brazen crest
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Oh I thought it was each level your dailies went up

strange plaza
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<@&509691205798592532> it is still acting sketchy. Let me back in after logging out but it's taking several minutes to load. Sometimes I have to close and try several times to get in game.

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Still not happy but at least I got back and i did put up a longer shield. Cuz I dont trust it.

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It's way past my bedtime so I'm going to sleep.. hopefully when I make up tonite it will be all better. I'm not gonna hold my breath tho lol.

final vigil
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This is the only high capacity decoded data mine in my server, and it hasn't worked in months.

orchid burrow
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Did you guys add a spore drive to my vahklas?

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Coz I have no clue how it ended up being in two systems at the same time

wise rapids
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Are we no longer getting a 10 minute shield

near current
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@wise rapids the last few reports are always random stuck reports when you login

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so they are not what happened right before the last defeat listed there

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the report where you got the 10 min shield is no longer visible

wise rapids
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I took the screen shot and never receive notification of hit

near current
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and even if those reports weren't bugged, you wouldn't see it, because it's almost certainly more than 30 reports back

wise rapids
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If you look i hit 4hours 17 minutes before i got wiped out

near current
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what i will say is that if you are relying on notifications, you're doing it wrong

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as they have never been reliable

wise rapids
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Ok so you don't see the bottom 2 hits of lvl 28 and 29 i hit

near current
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i just told you

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the last few reports are always random stuck reports when you login

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attack 2 hostiles to push them out of the list, then restart the game, you'll see 2 more stuck reports at the bottom

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while you are in the game, the list of 30 works fine

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but once you restart the game, the last few reports (the number of ship docks you have) become random reports

burnt garnet
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It has been long enough for my ship to take that last ten meters to drydock.

half arrow
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Ok i need serious help. The game froze on me trying to swap miners on a node i cleared cache and then couldn't get back in the game. I rebooted multiple times. Final uninstalled app and reinstalled now my account is gone. Game keeps making me start over again
Below are screenshots of my user name and player id. Game now made me start over with new id PLEASE HELP ME RECOVER MY ACCOUNT. My shields have expired and I can't get to my account no matter what i try

near current
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@half arrow you should be able to use the sign in button in general settings to fix that

half arrow
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Can't i have tried. Have tried everything

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And can't get back to my account to save my life

brazen crest
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Call Scopley

half arrow
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I have sent help ticket and emailed them as well not sure if they can be called

brazen crest
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Yeah idk either, but the best help in that case is the most immediate

ashen portal
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Getting tired of hanging then crashing trying to view more that my first battle log. It's been 4 days.

nova panther
half arrow
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Yes i have it won't letme pick sign in. I am so desperate for help i just don't know what to do to get back to my account

half arrow
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I just need scopely to help me recover my account but can't get them to respond

timber plover
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Very frustrating and embarrassing. When the game connects to the network or whatever, it changes the chat to galaxy. I only ever read and post to my alliance. So many times, I post only to find I’m on galaxy again. Please remember my last chat tab.

humble summit
rigid heath
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The kill pop-up is incorrect in lvl33 borg space after killing battleships...hopes dashed 😆
Haven't tried other borg locations to test if they're bugged too.

random hornet
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Scan for RSS on a station and this is what I read station is empty yet when tap on rewards you will see that there are RSS that aren't really there.

native oyster
terse canopy
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Flew the fraction into the minus out of the quests, how to lift ?

pale walrus
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Hi.. would some developper be kind enough to fix the klingon scout in Beta penthe system ?? (server APAC199) Thx.

solemn phoenix
frosty bramble
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Do you have any intention of fixing the problem where hostile ships are stuck stationary and unclickable?

marsh cliff
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Not getting any point for upgrading my base

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But I have for the other event

native oyster
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Doppelbelegung Armadas, ohne, das dieses angezeigt wird. Token weg. Wer ersetzt das?
Spiel stürzt regelmäßig alle 1/2 Stunde ab.
Warum verändern sich die Schiffsstärken nach jedem Neustart? Bei mir Saladin und Mayflower 👍 Ursprung 870 k, dann 826 k, dann 852 k. Herrscht jetzt das komplette Chaos ?

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Und, die Standardantwort mit Hinweis auf COVID19 können sie sich sparen. Meine Schiffe haben kein Covid19 😈😈😈😈

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Wer liest den Scheiß hier überhaupt? Sicher keiner, der sich drum kümmert 👎

solemn phoenix
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Just got worst..

tall hare
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Didnt get points for upgrading base. Have to restart game every time my ship gets to a new location.

native oyster
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I set a 12hour sheild at 7 or 8pm got on at 9:30 am I had been raided 6hours ago

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Please take a look at

vague vale
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Is there any progress on the getting raided while under a bubble issue? Forth alliance member reporting getting raided after setting a shield. We have opened a ticket for each incident.
Reading this channel, is it known to be an issue only for 12 hour shields?
Dev have any input on correction steps?
We are losing players who can't work or sleep without getting drained.
Please help

stuck herald
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Just shows my base... no hostile...

hardy trench
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Is there any progress on the getting raided while under a bubble issue? Forth alliance member reporting getting raided after setting a shield. We have opened a ticket for each incident.
Reading this channel, is it known to be an issue only for 12 hour shields?
Dev have any input on correction steps?
We are losing players who can't work or sleep without getting drained.
Please help
@vague vale even in our server many have been raided while under shield... but as far as I was told, there is no point in complaining cuz scopley acts as if it never happens...

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I have experienced it with both 8 hour and 12 hour myself once each

vague vale
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Scopely refunded the shield to one player but resources were lost for good.

hardy trench
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Lol

vague vale
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@fallow yew Is there an official Scopely comment on the shields issues?

orchid burrow
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Do we have warping bases as well now?

gloomy trellis
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hi batman please see if we cen get it for level 15 and for lower ship to pleasefor the events going on now please

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ill be in game im redsquod team