#๐Ÿ‘พ-bug-reporting

1 messages ยท Page 380 of 1

mild plaza
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Lol easier said mate

mild pagoda
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i would suggest not keeping a high stock of rss until the issue is resolved

nova panther
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I have done it in the past ๐Ÿคทโ€โ™‚๏ธ

mild pagoda
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As soon as we hear something we will let you know, but there is nothing else we can do at this point

mild plaza
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Do you know they admitted it wasnt my fault but a bug for.my lose
Hey then offered me 5 million for the 400 million I lost,

How in the messed up world does that maths make sense

I know it's not your fault, but when sccopley are clearly ripping people off with poor excuses and not compensating genuine cases they it's hard not to get annoyed

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I have a number of videos and screenshots what more proof can I give them

mild pagoda
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they are looking into it. But it could take time to figure out what the issue is.

mild plaza
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13 MONTHS !!!
I have had to deal with 13 months of this there is no justification for it taken that long

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March 19 I first emailed panic for hekp over this and atleast 50 tickets since

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It would be so much easier if they atleast comp me over he last 13 instead of giving me a merger 2-5 million for hundreds of million I keep losing

SORRY I know it's not your fault but its wrong

nova panther
dense canopy
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Yet you want money for a game that fails to work properly ? How about i come round your houses and do some plumbing that floods your house out but that is ok is minor teething problems it will dry out?

native oyster
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@nova panther

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I can't send tickets

nova panther
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@dense canopy bye bye ๐Ÿ‘‹๐Ÿป

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@native oyster click one of those articles then scroll down and say no to was this helpful question

native oyster
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Something is wrong here. According to this I defeated the hostile, but my ship was destroyed.

native star
native oyster
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@nova panther why is this happening

nova panther
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๐Ÿคทโ€โ™‚๏ธ

native oyster
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They at least have to make it easy to send tickets without bugs

nova panther
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you can use their website or email

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Support can be contacted through various means.
In-Game:

  1. Select your commander's badge in the top-left corner of your screen.
  2. Select 'Settings'.
  3. Select 'Help/FAQ'.
  4. Select 'Lost Progress & Contacting Support'.
  5. Select 'Contacting Support & Reporting Bugs'.
    That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

fallen nymph
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Lol support is an automated joke and a one trick pony

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Ask 15 questions and get an answer to none but tickets get closed faster than i can reply

nova panther
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@fallen nymph change your profile pic

native oyster
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The 4 hour free chest today is give me 3 x100 officer xp ... Thatโ€™s a little funny...

fallen nymph
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Is it offensive? @nova panther its from a cardgame

nova panther
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Against rules

fallen nymph
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Changed

nova panther
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๐Ÿ‘๐Ÿป

velvet pond
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<@&509691205798592532> apology in advance for the lengthy message. So quick summary, I put shields up regularly with a timer on my phone to go off 5 mins before shield expires. My alarm goes off yesterday so I log on to collect RSS and restart another shield. When I get on I have been getting attacked for over an hr and I had a shield up and my shield timer has a couple minutes left. I put a support ticket in to scopely and they tell me it was my 10 min shield which isn't accurate cause I was getting attack for over an hour. I would like some help to straighten this out as I lost 60% of my RSS cause of these attacks and I know I had a shield up. I am attaching screenshots also with scopely reply which makes no sense at all

nova panther
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Your auto shield goes up every hour,so support's answer might be correct

velvet pond
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<@&509691205798592532> also if it helps I wasnt aware of an update until after the attacks when my group let me know

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What auto shields every hour. I've attacked plenty of people and never seen an auto shield after an hr

keen surge
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@velvet pond there's a cool down on the 10 minutes auto peace shield. I thought it was 2 hours, but maybe they changed it. Once that cool down period is hit then the 10 minute shield will activate again.

nova panther
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Yeah they changed it recently

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I noticed it when we were draining 1b trit

keen surge
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Always making the game easier for noobs and harder for us hard working people ๐Ÿ˜ฌ

nova panther
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@velvet pond you can ask what happened to my normal shield then if the one in ss is auto shield.I cant answer that but if you ask from support they can check they logs and tell you what caused it to drop and when it happened

velvet pond
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I did and they told me it was Probably my 10 min shield but I thought the auto shield was after 4 hours

nova panther
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Need to drain someone after this Covid stuff to confirm 1hour thingy

half pawn
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It is 1 hour. 10m shield, rinse and repeat.

nova panther
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Then it is changed๐Ÿ˜

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It used to be 2hours

marsh cliff
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Iโ€™m having issues with my private chat it is continually goes blank after a short time

valid charm
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Stuck in battle bug is worse after newer client patch.

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Please fix it as soon as possible as well as iOS crashes.

empty granite
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Error trying to access the game, cannot access it, account lost?

native oyster
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@empty granite Try to open the app using the (Android) Play Games / (iOS) Game Center app.

empty granite
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Tried, no joy. It's not me, it's a member of my alliance. Still no reply from support, reported 3 h ago

native oyster
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Support will generally answer between 1 or 2 days.

empty granite
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This is the id. Can someone at least switch on 1 week shields?

native oyster
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Please don't post PlayerID's here and keep those to yourself. We cannot offer any in-game service I'm afraid.

empty granite
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At least, scopely will refund the resources lost while the support solves the incident?

native oyster
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I cannot speak on their behalf and it would likely depend on the cause of the issue.

empty granite
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Error trying to access the ios game account it's the issue

chrome matrix
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Hi, maybe not a bug, but wanted to be sure. I invited a friend. I used the button at the game start button, copied the link displayed on the resulting page and sent it. He clicked the link in the email (we were in the same room, so I'm sure he did correctly). Play store opened, he installed the game, made himself an account and joined the game. So far so good. On the browser page where I got the link from I was told my server and that he should join there ... but how to do that? when the game started there was no question about the server. And obviously he's not on the same server as I am ๐Ÿ˜ฆ

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Anything we did wrong? Or is this a bug?

native oyster
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Hey there, I'm not sure this holds true for all servers as some are restricted/full but you can try to see if the following is possible:
Select your Avatar.
Go to Settings
Select Universes.
And then select the universe you wish to transfer to.

chrome matrix
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Will try, thanks for the advice

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@native oyster Thank you so much! I'm pretty sure we were in Settings a few times and "Universum" did not show up. Now it was there. Thanks again mate

native oyster
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Awesome glad to hear. My pleasure! ๐Ÿ˜„

tawdry quiver
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Ships are continuing to get locked in combat. Nodes cannot be reset. The lag today is terribad.

compact dirge
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Did you recall?

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Itโ€™ll be in your cargo until you return to base

ornate light
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I got raided under protected ressources. There is no point in updating protection

ionic ibex
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Had two different error messages on game screen โ€œexception 200โ€ and ERROR 0โ€

golden orchid
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I can't buy anything

golden orchid
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Found the problem ๐Ÿ––

fierce kelp
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this flashing flag at the bottom left - mission reminders during registration
-in settings- I have set to -out- the flashing and still reminds me !!! what can you do there ???

idle tinsel
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Major bug: Hopefully reported. Your ship is hit and shows no loot lost (UPC). When you look inside, it shows loot lost (OPC). This bug will cause some serious issues in the game with regards to RoE.

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Apparently this is known buy some and has not been addressed yet. Bad

silver nova
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yeah, it says cargo lost

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just no picture

keen surge
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It also isn't blank when you don't lose cargo, it states no cargo lost in the box also. Just be yet another old lag issue I'm guessing ๐Ÿ˜ด

fallen nymph
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<@&509691205798592532> who do i need to call when im being ignored by CS. They're not responding to me anymore

young bronze
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@idle tinsel it's just an image bug. It still shows you lost cargo.

fallen nymph
limpid anvil
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This has to be a bug it drops my stats down to 20k my ship is over 100k for each stat why is this

orchid galleon
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Your auto shield goes up every hour,so support's answer might be correct
@nova panther
Shield gets up after 2 hours after full repair

zenith island
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@limpid anvil thatโ€™s working as intended your ship is docked and due to researches stronger then flying free in space

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The station boosts your ship stats

limpid anvil
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I'll put one beside the captains ship now

zenith island
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And you are working against the battle triangle is not really effective

limpid anvil
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I know that buddy I had four ships 2 of the ships accumulate to over 700,000 the other two 200,000 so that's 800,000 ship power

zenith island
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Ah now I see next time mark it better sorry bro ๐Ÿ˜‚

limpid anvil
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Lol no worries

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So what yas think then

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Sorry 900,000

zenith island
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Visual glitch nothing else

limpid anvil
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I was afraid of that lol thanks anyway buddy ๐Ÿ––

keen surge
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That's really not how combat works..

zenith island
bold narwhal
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KUMAK - FIX HIM.

keen surge
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@zenith island I know what the issue is, but you can't throw a ship half the strength with combat disadvantage and expect to go well. Pairing it up with an even weaker ship that might have advantage probably wouldn't go well either.. bearing in mind that mission hostiles like that instantly repair hull after combat and can quickly regenerate shields, even if you 99% kill it with the first ship, your second ship needs to be minimum able to destroy all of the hull and probably a good chunk of the shield. 4 ships has the same problem.
and 2x 300k ships is not the same as 1x 600k ship. If you disagree please go throw that ship at a 1m power player ship ship 3 times and see how if you win ๐Ÿ˜‚

terse canopy
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The Borg's epic naradny token where can I exchange it?

keen surge
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@terse canopy event isn't over yet, have to wait to redeem the epic rewards tokens until it's done.

terse canopy
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@keen surge thanks

wide vapor
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my friend lvl 27 cannot join the armada in which there are places to start exploring the center of the armada. he has few cores, but he cannot enter the armada, what should he do ??

limpid anvil
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Sorry guys just seen this now is this a glitch because its strange

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Yes lost that's it bud it has this for all 4 ships

wide vapor
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if you ask me? then no other players can join

limpid anvil
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Is that directed at me Ave bud

keen surge
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@limpid anvil there's a glitch in your combat information for sure, not in question. I'm not sure it's actually effecting the combat though, as I'd expect you to lose anyway personally with the way gold mission hostiles work. But try customer support in game and see what they say, the mods completely misunderstood your issue earlier but can't do anything in game about it anyway. Try CS, see what they say, but I think you're just over reaching on that one.

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@wide vapor that's not a lot of information tbh. Has he clicked on the Armada pin that pops up after its started and hit join? Or tried it through the alliance menu maybe?

limpid anvil
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Thanks order will do that see what's said bud

clever glade
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3 ships stuck in battle with the same cluster

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I didn't expect my 7th daily forced reboot of the game until dinner time to be honest

brazen nest
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Froze switching nodes..chat froze 2 times already..restarted 3 times since 6am..Atl..

wide vapor
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@keen surge he tried different ways .. he canโ€™t build a center because of this for 3 months

tardy fern
terse canopy
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why are the Botany Bay drawings missing from the store's fraction

deft urchin
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Sure itโ€™s already been reported I just canโ€™t be bothered to scroll up. Whatโ€™s happening with major lagging during battles. Ships are constantly stuck in battle and when Iโ€™m raiding I recall my survey ship and half way home it goes back to original target. Have to recall twice. Really starting to ruin the game now

mild plaza
dry pollen
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You jump on discord when your base is being attacked? Probably not the best move.....

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Although.....if it was me attacking.....yeah, discord can help. ๐Ÿคฃ

zenith island
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If a fight is ongoing you canโ€˜t set a shield you need to set it between the ongoing attacks. Iโ€™m not sure if this is really a bug

nova panther
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If a fight is ongoing you canโ€˜t set a shield you need to set it between the ongoing attacks. Iโ€™m not sure if this is really a bug
@zenith island that isnt a bug

zenith island
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As I thought thx @nova panther for confirming this

keen surge
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@terse canopy they only show up from level 18 I believe, and after you collect 30 from faction store it is removed.

turbid moon
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My game no longer loads. Just returns back to the home screen. iPhone XR and iOS 13.4.1

bitter current
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Borg Paket gekauft,aber fรผr ms10 fehlt der Container,ist der beim 20 Euro Paket nicht dabei?

autumn socket
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That's more your phone then the app @turbid moon

young bronze
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@bitter current please do not tag mods unnecessarily. And I'm not sure if anyone speaks your language but I am guessing your question. Yes, you need to buy the $20 premium rewards pack to collect those premium rewards.

nova panther
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His question is I am missing ms10 token and I bought pack

young bronze
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Ahh. ๐Ÿ‘๐Ÿฝ

bitter current
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Sry for Tag.....yes i miss the ms10

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Get all other 9 rewards only the ms10 is missing

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And for me its not unnecessarily becouse i pay for the pak :)

nova panther
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@bitter current contact in game support

bitter current
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@nova panther

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I never get any help from support

nova panther
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Never say never ๐Ÿคทโ€โ™‚๏ธ

bitter current
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Last borg event i missed 4k points

nova panther
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They do help when they can

bitter current
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No help.....play from start beta....

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Support is realy realy a Big problem...the mods 1000 times netter;-)

nova panther
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Contact support.If they dont help then let me know and I will escalate

bitter current
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@nova panther thx....send the pic this morning, lets wait to tomoro

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My english is not the best..sry for this ;-)

nova panther
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Well that is why we have google translate ๐Ÿ˜…

bitter current
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Google translate is Bad....realy realy bad

mild plaza
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@dry pollen @zenith island @nova panther

The reason I tagged jess it because I have already spown to her previously without he log explanation yes it is a bug for me, my shield are bugged and it has been confirmed by sccopley I am currently awaiting them to fix the bug

I am highlighting it to a <@&509691205798592532> in the effort to raise this because scoopley can use this to look at my logs and figure out why at times my shields dont activate at all, or when they are active people can still raid my base

mossy wagon
native oyster
nova panther
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@mild plaza we already escalated your issue.Can you stop tagging us?

native oyster
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Battle ship brel?

mild plaza
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So I'm supposed to sit here and do nothing while I'm being raided

I was hoping it can be raised at the time it was happening
BECAUSE SCOOPLEY asked me to raise it as soon as it happens so they can look at the logs,

nova panther
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They asked to raise a ticket to support probably when it happens,not come here and tag us

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We are just volunteered players and already escalated your issue.There is NOTHING else we can do

tough verge
shell compass
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Cancel warp is busted. Both the stop button and the x on the ship icon do not work until after youโ€™ve left the system. Transwarps down the drain. Thanks.

hoary robin
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They do not reappear after restarting game, they seem to be gone permanently. I have submitted a ticket.

fierce kelp
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AdmiralAbraham - please-
this flashing flag at the bottom left - mission reminders during registration
-in settings- I have set to -out- the flashing and still reminds me !!! what can I do there ???

still patio
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It is starting to become common for private messages to take at least 10 or 15 minutes to be received by the other person

stable escarp
orchid galleon
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this is not a bug, it's a feature!

stable escarp
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You must work for Scopely lol

mighty panther
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it's neither

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the problem you folks face with all those map projects is, that you think warprange is defined on the system, it's not, it's defined on the path between systems

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and that path between those two adjacent systems requires a higher WR then your ship offers, so it takes another route

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try again with scotty on the bridge to see if it makes a difference

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@stable escarp

stable escarp
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I have warp 45 with scotty.

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the screenshots are with him on the bridge

bold narwhal
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@stable escarp Buy the new Scopely Tom Tom GPS. You're gonna get there quick bro even though you just paid through the nose in RSS for faster warp. Just four packs for the low price of $400.00 and you too can go from point A to point B.

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Happens to me too all the time and the explantions are just stupid. It's a real issue and they need to fix it.

quartz salmon
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Desperately seeking Honor and Blood mission so I can accept deep space mission. Thought I had completed it, but cannot find the mission

half pawn
native star
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fix the friking base lvl visual bug ffs it has been in the game so long

half pawn
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So, cleared localization three times, restarted the app three more times. Re-booted the iPad and still, we have the same problem.

idle mountain
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@keen surge Mutaboy is right, When I finally was able to open the augment store, I already had 30bp, I collected 24 at the store over the last 4 days. Today ..... No icon for collecting the last six ... zip, zero, zilch.

keen surge
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All that tells me it's that you've probably missed a mission ๐Ÿคทโ€โ™‚๏ธ considering that you can access the augment faction store before you've gotten all the BP from the missions and that many others have overlooked the last 1 or 2 BP missions due to there not being an obvious augment or botany bay reward for it. Go through your missions with a fine tooth comb maybe @idle mountain

idle mountain
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Thanks for the response. Is there a view-able mission tree anywhere?

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( I only got 24 bp from the augment store)

terse canopy
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#164 server there is no influx of new players into the game, the server is dying

idle mountain
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I found a Botany Bay bp mission list. It shows that missions award 30bp total. I had those 30bp when I finally reached the Augment store. I collected 6bp four days in a row, but today, no final 6bp.

terse canopy
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@idle mountain give me a link to this text

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I found a Botany Bay bp mission list. It shows that missions award 30bp total. I had those 30bp when I finally reached the Augment store. I collected 6bp four days in a row, but today, no final 6bp.
@idle mountain I also completed everything and hung on the last 6 pieces

brazen crest
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Please fix the typos

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You're using the wrong 'to'

native oyster
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๐Ÿ™„

lofty sluice
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^first three above are without 7of10 on the bridge

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^these three are with 7of10 on the bridge

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His ability is not working right. Outside of battle, he boosts the officers health, pushing the bonus from 210% to 245%.

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Hull health without him is 138k, which is just slightly different at 135k in the BR. Hull health with him shows as 143k, but in battle there is a huge discrepancy. The health in the BR shows as 110k.

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30k hull health suddenly goes missing from outside of battle to during battle

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Not only that, but you can see the visual display from out of combat shows 25-30% more health than in the BR

native oyster
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@idle mountain contact support in game

lofty sluice
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Support said 7of10โ€™s ability was working as intended because it activated during battle

native oyster
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@lofty sluice battle reports are bugged, usually

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But I can't say anything about those officers, don't have them unlocked

lofty sluice
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Are there any other avenues to pass along concerns since in game support didnโ€™t determine it was an issue to escalate?

glacial plume
acoustic reef
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Will we ever see a solution for that annoying โ€žendless-fightโ€œ bug ๐Ÿ˜ก

wintry chasm
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Didnโ€™t get the borg tech charged probes... Screen showed in popup but probes not added to inventory :/

brave flame
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Dock A with best ship and crew was stranded in pjem for 4 hours last night. As mysteriously as it happened it is back to normal now. Still tho 4 hours???

idle mountain
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@terse canopy - The mission list I posted was a partial screenshot of a query at the LCARS database terminal. You have to type in commands to perform a query.
https://discordapp.com/channels/570515409636425728/570516193257979905 . It took me a while to figure out the command syntax. Type in this command exactly as you see it
!miss botany bay blueprint

bold narwhal
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losing a lot of ships and resources due to this new feature.

marsh arch
marsh cliff
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Every time new event starts my pm disappears very frustrating

fierce elm
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I only joined the Romulan reputation event, then got rewards for the other two I didn't join as well.

crude veldt
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The only thing that is broken in this game is Scopely. Way to go creating a gas only mining event so that less than half the server will actually be able to participate. Incompetent Planning.

rain geode
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Ok, so how does one submit a ticket in-game? Several gas nodes non-functioning on our server ๐Ÿ˜ฆ

rustic turtle
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2 ships stuck in battle. It's really happening a lot and it's really annoying. Especially when there are 3 events on requiring to hit hostiles en mass.
Thereby, before the update when one was stuck in battle (never two at a time ๐Ÿ˜… ) when you moved a ship its was ok. That don't seem to do the trick anymore.

unborn tiger
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PVP targeting is off. When your next to a ship your trying to hit, you zoom to the other side of the system when you press attack.

rustic turtle
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The recent update was fine at first, but after a few days the problems start piling up again. Now the lag and other problems are worse then before

halcyon void
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The last few days my Vidar has been sent home early. The ss below shows 1/32โ€ on my iPhone 8 screen, which is usually good for 8-10 borg probes. I save my borg-space tokens for events, and will end up using 10 of then over the course of this event. My scores are lower because of this than before this started happening, so something evil is new. If I lose third place by 1010(5+1)=600 points Iโ€™ll feel cheated.

late haven
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I would like to bring attention to the fact that the Gathering Galactic Gas event is not performing. I upgraded my ship and it did not credit me for G3 material spent doing several upgrades.

upper stream
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Two ships sitting in an armada area waiting on the countdown. Timer strikes 0 and the 1.363 gets in and my 1.377 does not. Also happened with the same 1.377 and a 968k. What is going on!? Queued for the armada and not moving either so something is broken. 5 rare and 2 epics Iโ€™m out bc of this bug.

native oyster
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The math takes into account officers as well. Your ship come be stronger at a base level, but the other ship could have a better crew and as such better chance of defeating the armada, so it gets chosen. Ultimately better management of alliances members randomly turning up would be a better fix

buoyant whale
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@upper stream maybe have better internal rules in your alliance armadas instead of just throwing a bunch of ships in the circle and biggest auto get in. Either set up pre-arranged groups for big hits, or set up a system of the first x to call out an appropriate ship size for the armada get in. Then kick the people who donโ€™t follow it.

upper stream
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Yeah really strange as my crew is maxed out. Itโ€™s happened with a sub 1m ship 2x recently too so there is something fishy going on.
And yes we do typically control these things we just have a few bad actors who cause other issues from time to time.

buoyant whale
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Iโ€™d boot em. They want to hang around they learn to play by the internal rules

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8hour vacations serve a purpose

verbal vapor
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I just tried to swap 300 Scopely eggs for 2 chests of good officers, the app crashed. What now? Did I get anything? What did I get?

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Now I don't know if it's worth it to bother with this the coming days

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Sigh, all the damn crashes

unreal viper
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All bases are able to be scanned while shielded. Is this something new or a bug?

brazen crest
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@unreal viper I don't really see anything wrong with that as long as you can't attack

unreal viper
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@brazen crest Agreed, I just found it to be odd. There have been quite a few issues today with instability and such. More so than normal anyway.

unborn tiger
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@unreal viper that's a new feature. You can also scan your own alliance mates bases.

worthy sundial
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Since the latest update the lag in the game has been getting progressively worse, it needs to be fixed

dusk bluff
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I am current crashing more and more as a iPad user is this a issue for others?

sour comet
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Augur critical broken badly

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Criticals do half damage instead more it does less damage

bitter badge
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My ship warped home without a recall command. I thought this bug was fixed.

round cove
buoyant whale
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@round cove wonโ€™t actually show in your inventory for a refine until your ship returns to base

round cove
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Ok thanks

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And there it is in my ships cargo now that I check

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Can I lose it if I'm oc and get attacked by a player?

spice night
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Im not aware of that @round cove but i doubt it

severe wyvern
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The game is very frequently freezing. Is there a plan in place to fix? It's causing headaches...

royal shale
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๐Ÿ––hi there

๐Ÿ“Œ When we scouting for bases, the level of the bases is totally off, shows the wrong level most of the times, making it impossible to raid.

๐Ÿ“Œ when we are raiding the miners get stuck in battle. So I send another miner, some times two. Had three miners at the same time stuck in battle.
Move a ship and recalling doesnโ€™t make the trick like it used to.

This messes with gameplay.

Thank you ๐Ÿ––

brazen crest
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Because the game keeps crashing people are losing nodes. Fix this

grim kindle
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both me and friends have tried mining these spots and no one can

unreal pilot
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@sour comet its not broken, you're looking at 2 different weapons being fired. the one getting criticals does less base damage so the critical is lower damage as well. look at the weapons on the ship and you'll see it.

native oyster
#

I've spent gas didn't get 2nd egg ๐Ÿฅš ๐Ÿค”

sour comet
#

@unreal pilot u sound like your talking out of your butt

#

Weapon doing zero damage. @unreal pilot if u have no idea I'd STFU

nova panther
#

Be nice to each other!

#

That 0 damage isnt because Augur is bugged so who has no idea now?๐Ÿค”

#

Anyway Augur isnt bugged.If you have other concerns feel free to contact in game support

sour comet
#

What's the criticals that generate no damage or less then normal weapon damage?

#

It's exactly the same weapon on exactly the same fp

#

It only difference is the rnd function scopely introduces but would would a critical do less damage or no damage

#

You guys smoking something right?

#

In which world does criticals do less damage then non criticals. I've never seen these dual weapons deviate other then criticals and criticals normally higher

round veldt
#

I figured I'd test this one a couple of times before reporting it... You can request more help after reaching Max help. I requested twice, and both times was able to get more help.

native star
#

the ask for help bars are greyed out for me tho

round veldt
#

They used to be grayed out for me, too. This just happened with that last update last week.

native star
#

devs pls fix the base lvl bug plsssssssssssssss

bold narwhal
native oyster
#

And cannot go anywhere... thx so much

keen surge
#

@native oyster raise a ticket in game with customer support. Include your player ID, dock, ship and crew details. They're not fast though.

nova panther
#

@bold narwhal that is intended

bold narwhal
#

In the same issue i see ladding and rubberbanding as an issue as well.

#

@nova panther It is intended to be fixed? Excellent

nova panther
#

Space isnt 2d,it is 3d so the route that can see as long one can be actually shorter one

bold narwhal
#

Lololol. These get better and better. If thats the case where's the z coordinate?

#

Game is clearly 2d bro.

nova panther
#

For futher help,you can ask from in game support ๐Ÿ––

bold narwhal
#

Thank you. Please pass along the issue for review here too.

native oyster
#

@native oyster raise a ticket in game with customer support. Include your player ID, dock, ship and crew details. They're not fast though.
@keen surge ๐Ÿ™ i did it...

nova panther
#

If they arent busy your ship should be back in base within a day

native oyster
#

Doppelbelegung bei Armadas. Erster Teilnehmer wird erst angezeigt, wenn 2. gestartet hat.

#

Altes Problem! Ihr habt Euer Gehalt nicht verdient ! ๐Ÿ‘Ž

tiny temple
#

Put a ship on a mining node in Kaisu, waited and killed the enemy ship before going out. When I came home I found that the mining ship had been destroyed in another system.

potent garden
#

Trying to recall my ships

#

Honestly last update was a pile of ๐Ÿ’ฉ

#

Between this and ships stuck in combat BIG ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ

wintry carbon
#

Moreau should activate with 40 percent for shields and -40 to hostile penetration. The battle log only shows -30. I did promote her this morning and restarted the game and it still shows -30 in the logs

tribal parcel
wintry carbon
rain geode
#

There is an Armada going there but only visible due to indicators around ships, if the ships had not arrived yet Iโ€™d have started a wasted armada because flag does not come up on the ongoing one

fervent rivet
#

Typo in the mission "At All Costs" just after you defeat the 8 Probes in Metra Gamma. Charvenaak tells you the Romulons will assimilate everyone ๐Ÿ˜…

tranquil night
#

Every time I open up my ship upgrade screen the game crashes. Playing on an iPhone

vagrant cosmos
#

Iโ€™ve been camped on ore just for this

odd anchor
#

Same here! Why is it so difficult? You said Day 2 is ore, then load it as crystal?

vagrant cosmos
#

And changed the independent credit rewards for today; but not compensate us for yesterday. I got 12 yesterday; today is 120. I want 120 for yesterday too

bitter current
#

The server lag is amazing....scopely do somthing ๐Ÿ˜ก ๐Ÿ˜ก ๐Ÿ˜ก

runic blade
#

And now they changed news channel from ore on day two to crystal. ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก just spent 300 ore for event...

still patio
#

@vagrant cosmos i want 2 more chests for every event XD

#

or more

native oyster
#

Hi, guys. I've upgraded my Vi'dar to tier 5 a few days ago, but in refinery I'm still getting it as tier 4 batches. Tried waiting till the timer reset (twice already) but no luck. Any ideas on how to correct this?

#

Or is it somehow supposed to work like this?

#

I tried in-game support, but no answer in the last few days

vagrant cosmos
#

Mine switched over immediately after tiering

graceful light
native oyster
#

@wide vapor Please clear localization and then restart the app for good measure.

wide vapor
#

I already cleaned and overloaded

#

Did not help

vagrant cosmos
#

clearing made it worse for me

shell aspen
#

Iโ€™m also showing a bug with the battle for glory alliance event. Event says โ€œretrievingโ€ as well as the box that shows how you gain points.

#

Clearing doesnโ€™t help it.

full talon
#

Anyone elseโ€™s ship, when attacking hostiles in faction space, get stuck in the armada zone?

brazen tinsel
#

error-0 popping up when attacking hostile, getting alot of disconnections when trying to stay logged in, after combat still in battle after hostile is defeated.

full talon
#

@brazen tinsel yep. The game is getting worse.

#

Also, has anyone noticed nodes disappearing? I zeroed on a gas node yesterday, and it disappeared.

brazen ibex
lethal zealot
#

How do we get the keys for the "Containment Cells" recruiting? there used to be a daily event to kill probes to get the key but looks to be missing today. and no other event is giving out the key.

cunning moat
#

I have sent this issue through the game numerous times. The responses I get do not seem to correspond to the issue I am seeing.

I have almost identical faction points in Klingon and Federation. However, my daily reputation events have different milestones/rewards. My help ticket responses all say "working as intended". I am failing to see how that is the case.

tired silo
#

@ivory vortex Why did you put the borg detention cells, with the recruiting borg 7/10, 8/10 and 9/10. So that nothing gives the key tokens to get them?

lethal zealot
#

I have sent this issue through the game numerous times. The responses I get do not seem to correspond to the issue I am seeing.

I have almost identical faction points in Klingon and Federation. However, my daily reputation events have different milestones/rewards. My help ticket responses all say "working as intended". I am failing to see how that is the case.
@cunning moat there are different thresholds when daily faction events change... I was under the impression it is based on your reputation with them but that's not all... check LCARS for the thresholds they chance and see where you are

#

@cunning moat yup, doesn't make sense based on your ss

cunning moat
#

Is there someone I should "@" this towards?

#

@rugged carbon Can you assist me by pointing me in the right direction?

#

Please see my above issue. Thank you.

rugged carbon
#

What is the issue here? Once you get a certain threshold in a reputation you get daily goal towards the factions

cunning moat
#

Right. My issue is that my daily goals are different. Klingon has higher mikestones/rewards than Federation yet my faction points/reputation are nearly identical.

#

*milestones

azure sable
#

PMs in chat constantly dropping history. Is this mainly an IOS problem?

red mortar
#

Hey, same thing happens since a few days. Want a fast warp back home, so I hit attack on the next hostile I see. My ship flys into the complete wrong way and never reaches the hostile. (Server 130)

civic parrot
inner dagger
#

Research Optimization % (Cost efficiency of Parsteel, tritanium and Dilithium) is not applied as expected, or as expected calculation. I assume this is a well known, established bug that has never been fixed?

#

Completed Level 10 Research Optimization and expected a further 10% Reduction in Dilithium costs. However, it looks more like 3.5%

#

I already cleaned and overloaded
@wide vapor I get the same issue, maybe its with out server??

obsidian delta
#

Hi guys, so when are bugs being corrected?

#

I am on iOS and game is โ€œcrappyโ€, sorry, I am not native English, so my language is quite technical...

native oyster
#

They're aware of the issues, even more so in regards to iOS specifically but I'm afraid that there is no estimated time for a fix.

obsidian delta
#

I am monitoring my game experience and, yesterday, I had to reboot my app, 235 times. Not to mention that, everysingle time I did it, I got mission contents thatbi have to tap Southey disappear... I broke a nail ๐Ÿ˜ฑ

round veldt
#

Matchbox, add all of your cost reduction together from buildings and all research. The math will add up.

native oyster
#

@obsidian delta You are able to disable the mission dialogue that appears when starting the game in the in-game settings menu.

obsidian delta
#

I do??? ๐Ÿคฃ๐Ÿคฃ๐Ÿคฃ๐Ÿคฃ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ I need a paper to cut my wrists right now!

nova panther
obsidian delta
#

๐Ÿคฃ๐Ÿ˜˜๐Ÿ˜˜ thanks... canโ€™t say it was worth a nail, but... ๐Ÿ˜œ

native oyster
#

๐Ÿ˜…

thin brook
#

@inner dagger Efficiency doesn't work the way you describe. It works the same way as build/research/tier speed increases. The actual cost is the base cost scaled by 1 / (1 + x) where x is the total bonus (as a decimal). Don't forget the astronautics studio also increases efficiency. There may be a galaxy-area research that increases efficiency, too, but I'm not able to find a way to access it while my R&D is upgrading.

thin brook
#

I don't know if it's intentional. It appears resetting a node while in hostile space will respawn the chaser. It wasn't doing that last week.

short ridge
#

This crystal mine is not working. [3โ˜… Raw Crystal Mine S:789724593 X:43 Y:-693]

full talon
#

@native oyster aware of the issues? Key words: aware. These issues have been going on for months!!

rain dew
#

Twice I have been attacked with a shield activated. Yesterday it was a 12hr shield and today was an 8hr shield. I know I activated them, but twice I have now had all my RSS stolen. Millions of all types.
There is also a bug when instigating a battle. I have started an attack on a red the ship starts heading towards it, then stops suddenly. Happens heaps.
Another is after an attack on a red, my ship gets stuck in attack mode and can't set it on next attack or recall. The only quick fix for this is to set another ship to move and quickly stop it. Then it unlocks the first ship from attack mode.
Another bug is when you have completed a mission, the dialogue box opens. Sometimes there is do many dialogue boxes that you can't close them all, without even reading them, before your ship is attacked by a red fighter, killing you, losing ship and RSS.

half pawn
#

@inner dagger So I just did that research this weekend and it didnโ€™t take the full displayed amount of Dilithium, but I did have to unpack that amount from tokens before it would work.

crude veldt
terse canopy
foggy bloom
#

Missing 38.4k March Borg Points in inventory. If there is a store after the arc ends that uses them. This is not great.

buoyant whale
#

@foggy bloom pretty sure the only thing that will be spendable are the epic reward tokens that you earned from milestones. The monthly borg points were just score counters for those events.

strong hare
#

Why are these prices inaccurate

#

When you go in it then says 49.99

#

Thatโ€™s little shady business

#

If it says $19.99 we should be able to buy it $19.99

#

As you can see once you go in it shows different price

native oyster
#

@strong hare Can you send me your PlayerID via PM? I'll try to have this looked into

strong hare
#

Unfortunately we should be able to buy for the the $19.99

#

Bad business practice

#

Sure I can send it

native oyster
#

Cheers

#

@strong hare Turns out this has already been on their radar and is being investigated. Your report and ID will assist further in that so thanks for doing so. ๐Ÿ‘

strong hare
#

No problem

hot umbra
#

Hi @ivory vortex . I have a question. Today I replaced Domitia on bridge of my Envoy and it's warp speed decreased. However she should impact warp speed only when cargo is full. And the cargo on my ships is never full. Could you please fix it? Amongst many other bugs...

#

@young bronze

#

@fluid wadi

young bronze
#

no need to tag everyone

#

Domita does some weird stuff to warp speed.

#

And you need to double check that your cargo is full. sometimes when raiding it is one short. Been like that since the game was released

hot umbra
#

Sorry, just wanted to make sure my meaasge doesn't disappear seen by nobody.

#

I wasn't raiding with my ship. I mostly use it to simply mining.

#

*message

#

In most cases cargo state doesn't even reach protected capacity.

willow creek
young bronze
#

Ahh. Yea she only works if cargo is full. Sometimes there will be a display bug where it shows a shorted time, but when it reached zero your ship is still traveling

#

@willow creek That happened with the most recent update. No idea if it is intended or not

#

'But I like it so,...

willow creek
#

@young bronze what about that Phindra though? Think I can crack that base. ๐Ÿคฃ๐Ÿคฃ

young bronze
#

No guts, no glory

hot umbra
#

@young bronze it is not only the timer. In details menu the warp speed was 4.5

#

After replacement it is 3.5

#

And the ship needed more time for the same route

keen surge
#

@foggy bloom you're not missing points, there are additional points awarded during the swarm events that weren't actually earned.

#

@young bronze it
Domitia does actually increase warp speed while empty, has for ages. I've even tested it before ๐Ÿคทโ€โ™‚๏ธ
On a quick test warping to the next system over just now I have the following stated times, and all arrived at the stated time:
Helvia 8 seconds
Domitia 8 seconds (recall time took slightly longer than stated though)
Both 5 seconds
Neither 17 seconds

young bronze
#

yes. She is an odd one. Sometime she works when full, sometimes she doesn't. Sometimes she fits warp speed while empty, sometimes she doesn't. Sometimes it shows a shorter speed, but the timer will just stay at 0 for a few extra minutes.

#

It's beyond me how they manage to fit so many bugs into one officer. ๐Ÿคฃ

keen surge
#

That's usually a recall issue, when empty it's often or other way around: shows as more time, but it's already there (super annoying when you're raiding and your ship suddenly appears out of nowhere).

#

What you're talking about is a bug where it fails to update the warp timer correctly, though the actual speed will be right by how the officers are working.

buoyant lagoon
#

Any news on a stable iOS client for iPad users?

#

Performance and stability deteriorates with every update

wide vapor
#

@inner dagger perhaps. all is well, thanks.

pastel cradle
#

So anyone else lose the Easter Eggs from completing yesterdayโ€™s mission?

#

I mean, like everyone else I got the gifted eggs, but I also completed the missions as stated. Yet somehow I didnโ€™t get the eggs for doing so.

#

I invested my time, resources and effort to complete the missions - why should I be denied my rewards?

dusk hinge
#

I got both the chest and the ones from the event

native oyster
#

Borg is missing the kill to get the ticket ( recruit)

dusk hinge
#

There is also a bug when instigating a battle. I have started an attack on a red the ship starts heading towards it, then stops suddenly. Happens heaps.
Another is after an attack on a red, my ship gets stuck in attack mode and can't set it on next attack or recall. The only quick fix for this is to set another ship to move and quickly stop it. Then it unlocks the first ship from attack mode.
Another bug is when you have completed a mission, the dialogue box opens. Sometimes there is do many dialogue boxes that you can't close them all, without even reading them, before your ship is attacked by a red fighter, killing you, losing ship and RSS.
@rain dew 1. this is not a bug, it happens that the red u targetted was engaged by another player 2. this is a real pain, <@&509691205798592532> is there a hope for this to be fixed 3. this is not a bug be carefull what out where is the red fighter. one thing that works quite well is to click some where far just after battled and before the dialogue box opens, but u must be pretty fast and with bug 2 praying for that one not to show up

pastel cradle
#

@dusk hinge - did you finish the event before they provided the free eggs? (I finished after, and it said I got 150 eggs, but when I looked, they werenโ€™t in my basket.)

placid radish
#

@dusk hinge why are you tagging us, for something that is working just fine? Pay attention to your target.

dusk hinge
#

@placid radish sorry but this is not the case, the point he refers to is the ship blocked in battle for ever until you make a movement with another ships or restat the game

#

@pastel cradle completed event a few hours ago only way later then the gift

hexed marlin
dusk hinge
#

that is the exact bug

#

<@&509691205798592532> this is confirmed from many players have you not the same issue playing ?

nova panther
#

As we said multiple times in the past but still you are tagging us facepalm

dusk hinge
#

as a hint for developers I tend to see it more with high number of players in the same system

nova panther
#

Devs are aware and working on a fix

dusk hinge
#

this was my question ๐Ÿ‘

#

however to point out that this issue has been shifting from a bit annyoing to fully annoying with the last update,

#

previously you could open a chest and it was gone, now the chest open turn around is not working. and the frequency much higher.

fierce aurora
rugged grove
#

Can someone explain how I can be running the Crystal event and the latinum event, (Crystal requires 1.80M and Latinum requires 1.62M and both provide 10 points per 1 G3 mined) But I finished the Cyrstal event with 284k to go on the latinum event?

heady glacier
#

Other player level 32 same problem.

lusty epoch
#

how do I recall chat logs from 2 hours ago

keen surge
#

@rugged grove you might have spent some uncommon crystal during the day?

dreamy aurora
#

Shouldn't todays galactic gathering be ore? for me its gas again ...

sleek fern
wild skiff
#

I've had problems with my mines today. The countdown reaches zero even when there still several hundred left to mine. This has not happened to me before but has started happening today.

hardy sedge
#

I click to get de regards. But only lost 10 coins .. no regards received.

terse canopy
#

The player is stuck in resources, visually it is there in fact it is not. Maybe some bahaus,cheat and more. Localization Oficina all reboot it still hangs in place, like gathers

winged tartan
#

to whom do we report if we didn't get rewarded for referring a friend?

native oyster
#

The first round of referral reward distributions of April 9th has concluded.
The second round is scheduled for April 16th.

๐Ÿ”ธ If you haven't received the rewards for your referrals:

Please verify with your friends that they used your invite link to install the game.
Make sure they had also reached OPS10 before April 9th for you to qualify for this round.

๐Ÿ”ธ Did you qualify for the April 9th distribution but did you not get your rewards?

Please send a ticket to Customer Support and include the username(s) of the people you've referred. They'll work their magic to verify things and add you to the next round of referral reward distributions.

๐Ÿ”ธ Information on contacting Customer Support can be found here:

https://discordapp.com/channels/509679626763632640/557163704383438850/632147480418713602

Rest assured that if your friends are not OPS10 yet, there is still time.
For more information, please refer to the 'Invite Friends, Earn Rewards!' article on the in-game billboard.

winged tartan
#

Danke

native oyster
full talon
#

When I recall, my ship just sits on top of my base & looks like itโ€™s sleeping. Then I hit recall & and an error message shows up. Then, my ship finally shows that itโ€™s at my base. This was an error that was once fixed. It didnโ€™t need to show up again! ๐Ÿ˜ก๐Ÿ˜ก

native oyster
autumn socket
#

@native oyster spend the mats you get more points for it

native oyster
#

I am on research and the station upgrades but I'm level 19 and almost all my stuff is 15 hours or more can't spend them fast enough

autumn socket
#

Ship upgrades as well count

ashen portal
autumn socket
#

@ashen portal working as intended mate. They want you to battle for it

native oyster
#

Battles are taking ages to finish, ships keep going round in circles for upto five mins before ending

dusky cobalt
#

Retrieving crap all damn day long in all screens

#

Stuck in effen battle multiple times an hour with NO HELP from opening loot items! Annoying as funk when you get a zero node only to be zero yourself!

#

What the hell?

stuck oriole
#

And the reward from last Thursday was sent to the North Korea?

terse canopy
#

Es gibt nicht einen einzigen bagayu mit der Allianz LUFC 164 server. Der Spieler scheint auf die Sammlung von Ressourcen zu Pinkeln, aber es ist nicht da

brittle hornet
#

So there is still the problem of ships stuck in "combat" and not being able to move it until either it times out and releases which can be a min or more or restarting the app which doesn't always fix it

#

Also the node you CANNOT mine. It says it's open to mine. You try to mine it and the warning if you have shields up comes up. You click ok move your miner there not mining, and no loss of shield. It's a useless node.

native oyster
honest fiber
#

My ships donโ€™t dock several times daily.

last umbra
#

Game need fixing that LV hitting joke needs looking at

#

L41 hitting lv 30 wtf

austere bolt
#

Northstar mining rates are severely out of whack.. In game, my Northstar shows as mining at 4680 per hour, so always thought it was a viable option for mine refreshes and unloads however having worked out, the actual mining rate is around 8600 which is a significant difference. This has caught me out a few times.

fervent tapir
#

Scopely! My starbase got hit this morning by an Antares and a Botney bay. None of the opponents ships were every fired upon and my ships were magically destroyed. Iโ€™m going based on the mail in my starbase inbox. How do I verify this is what happened on the server? This is the second time this has happened to me.

#

Does Scopely read this board and respond?

mild pagoda
#

@fervent tapir the battle reports are not always accurate. Depending on the number of hits it took to crack your base, you may be seeing only the tail end of the raids in the battle report.

native oyster
#

Ships stucked in battle

mild pagoda
#

dev are aware and working on a fix

native oyster
#

Ty โœŒ๐Ÿป

mild pagoda
#

๐Ÿ‘

#

that particular bug is harder to fix for some reason

wild skiff
#

Hello, I think you've just answered this directly above but was coming here to share a small video. My ships sometimes hang after defeating a hostile and it can take a little while before they become usable again. Thank you for reading.
https://imgur.com/fTYS4KR

#

The following error has been occuring for me since the Diplomacy update I think (enemy/ally/friendly tag etc.). When I go to view the alliance power leaderboard it incorrectly assigns my alliance name to other alliances on the leaderboard. A quick fix is to back out and go in again and this always fixes it but I thought I'd share it here as it's a small bug.
https://imgur.com/Zh08pyK

#

This bug is only minor, not sure if this sort of thing is what this channel is for, but on my tablet I find the event store sorts the 1st pack to the end of the queue after pack 10. Something to perhaps fix for future event stores, thanks.
https://imgur.com/06Mb9B2

muted scaffold
#

I canโ€™t attack level 21 anymore. Iโ€™m on level 28 and was able to attack lvl21 weeks ago

keen surge
#

@muted scaffold were you 27 weeks ago by any chance? 27 is the highest level currently that can attack a level 21.

muted scaffold
#

Nope, I extra changed from 27 to 28 because I was able to still attack lvl 21. Maybe there was recently a change ๐Ÿค”

dusk hinge
#

Another bug in combat

#

Or better say trying to enter combat

keen surge
#

Extra changed? No recent change that I've heard of @muted scaffold 28 can't hit 21 per the PvP level range table from our friends at LCARS ๐Ÿคทโ€โ™‚๏ธ

muted scaffold
#

Hmm, strange... thx Order

tidal bobcat
#

I think I saw this already posted but ships stuck in battle and being destroyed when they should survive

#

And ships not docking completely on recall

#

And yes the glitches and delays in player names and levels

#

Invisible fighter ships

#

I think thatโ€™s everything new

wild skiff
#

This bug has been occuring for me recently (since a recent update I guess). If launching an attack on a mine from outside the system, as soon as my ship enters the local system from warp and is then 'en route' it will appear to teleport straight to the target node and sit there idle when in reality it's only just entered the system and is still travelling towards the mine.

Ship B in the video:
https://imgur.com/XoTOPQR

dusk hinge
#

Yes same behaviour i have amother on the long list of bugs

cloud dune
wild skiff
#

@cloud dune I believe if you check the events points before and after it will go up correctly but the amount displayed on the black pop-up banner is very often bugged and does not display correctly. I've definitely seen that mentioned before on here somewhere.

Try checking the actual event total before and after a kill and let me know if it adds 5 points correctly.

cloud dune
#

Ok let me

#

Try

#

6points

nova panther
#

yes

wild skiff
#

Oops, deleted my post instead of editing but yes, 1 point for the kill and a bonus 5 for the Borg officer captain = 6 points ๐Ÿ˜€

autumn socket
#

@muted scaffold lowest a level 28 can hit is level 22. 27s can hit level 21s. That's the pvp level was like it when I was level 28 not a recent change

muted scaffold
#

Hmm okay ๐Ÿ˜…

hard apex
#

Hit send for a chat message: CRASH. Open a chest in officers: CRASH. Attack a hostile: CRASH. View an armada: CRASH. Scan a station: CRASH. Select a node to mine: CRASH.
Sensing a theme here? I know the developers are aware of the issues, but the game continues to CRASH! I have done all the things suggested in known issues, including deleting and reinstalling app. This is ridiculous!

cloud dune
#

Ty guys

west rapids
#

I want to be refunded for 100 armada points since I started a armada that was free...then a few moments later there was another clan allready there and with a shorter timer than mine.
So I just 100 armada points and I want them back.

worthy juniper
#

I receive several notifications of generators are full (when no enough rss are in stores), but I have a lot of rss. ๐Ÿ’๐Ÿปโ€โ™‚๏ธ

lost rampart
#

Im seeing a lag in the time one player sees a 0 node and when another does. Appears to be up to 30 sec in some cases.

#

Before I can move my ship im destroyed, others report same when I hit them.

#

Also continuing to get complaints from my players about shields, primarily 8 hr, failing before that time. I timed one once with my phone timer and got only 7.2 hrs out of an 8.

half pawn
#

Does anyone care about their work anymore? I mean honestly and truly. Playing a game is our way of tipping our hats to creativeness. But when no one bothers to check their work I have to really scratch my head. If this person, who created these graphics, worked for me, they would be out of a job before lunch.

Letโ€™s see if any of you can spot the defect.

eager cairn
#

It would look to be that you did not get any awards

nova panther
#

@half pawn already reported

twin crane
#

Event store shows 2 chests needed to open Borg 10. I am unable to access tho inventory shows 2

flint hawk
#

So finally got an assimilated d'vor and the antique latinum shows up as claimed in the battle report but it wasn't in the chest when I opened it and I'm showing zero quantity in the refinery. Anyone else have this issue?

nova panther
#

Return to base

keen hemlock
flint hawk
#

Yep that did the trick thank you

lilac cedar
#

Hello. Today i gave in my dailies and randomly checked the rep and instead of gaining i lost 30k. Both factions are same level so the rewards they give are the same. Is this a bug or? Server 157

loud geode
#

Today i puchased vault of latinum and think there is a mistake. I only recieved 2 k latnum for $100. Something is not right there.

dry pollen
#

Hahahaha......catfished!!๐Ÿคฃ

spice night
tepid flame
#

And got a bonus 200k of steel.

solar hornet
#

How about fixing the constant crashing of the IOS platform

wild skiff
#

@twin crane when you click on each one (Borg premium reward 10) what is the actual text they show?

verbal vapor
#

The game is so super super super laggy that I was forced to put on a shield during a raid. Please finally FIX this. Please. Sigh.

#

I restarted 3 times the past hour

#

Nothing helps

#

Fix the game

#

Thanks ๐Ÿ™‚

#

And feel free to reward my shield, only had to use it becauses of the buggy, laggy mess that the current version of STFC is.

still patio
#

@loud geode scammed XD

graceful steeple
twin crane
#

On says Feb, one says March. I guess I needed 2 March. Thanks for your help. (Poor me no Borg avatar. My world ends. ) lol

silver nova
#

@graceful steeple The Augments and their allies (you) are hated by the inhabitants of Augment space. That's who chases you.

graceful steeple
#

@silver nova ok thanks for the heads up. Just was finding it odd I had no trouble with mining yesterday but all of a sudden I'm getting sttacked even with my faction being in good standing.

crisp cypress
verbal vapor
rocky quail
#

Yeah it's impossible to play. The ships stay at "in battle" forever (are destroyed) and you can't rep them while your ally base is raided.... Or still attacking an enemy ship (in attack animation) while the battle ended 2 minutes ago

verbal vapor
#

@rocky quail Yeah, my base was getting hit and the game made defensive actions near impossible, I kept leaving the app to force it to try to refresh so maybe my ships wouldn't be stuck in battle while my base was getting pounded. last time I contacted them about this kind of issue it was by design and everything fine, because their support personnel do not play the game and just parrot whatever they're told to

plush epoch
#

@keen hemlock no its not a bug, it's what happens when you have kirk as captain, he buffs the ships stats, however, it wears off at the end of battle, sometimes causing the destruction of your own ship even though the game said you won

rose inlet
#

Fix the bugged data node in Yarda it's been down since the data event

verbal vapor
#

1 of my alliance mates could mine there, but I still can't and as far as I know nobody else can either

keen hemlock
#

@plush epoch Thats what I thought, but should the higher power value still be displayed when I'm sat in normal space not attacking anything? My alliance see's the 2.9m when the ship is doing nothing

gentle lichen
keen hemlock
nova panther
#

@keen hemlock it is just a visual bug,not because of Kirk

keen hemlock
#

@nova panther Which one is right though? as the reports and everyone else sees the higher power of the ship. It's only happening with the ISS Jelly

nova panther
#

I would say the one outside space.I don't trust scans

#

Also does your friends see it higher power when it is outside base?

#

Or in battle logs?

keen hemlock
#

Yes they all see it at the higher power. Its only me that sees it lower

#

And battle logs have it higher

nova panther
#

Try it with Vidar in same dock,same thing will happen.Just a visual bug ๐Ÿคทโ€โ™‚๏ธ

keen hemlock
#

As soon as you suggest that I find every ship is now locked on the pad its on and can't be replaced ๐Ÿ˜ญ

nova panther
#

๐Ÿ˜

keen hemlock
#

Yep docks A and B are locked in ...... restarted, cleared the localisation, taken the ships out of base and back into base ... killed a bot ... and still locked

#

I swapped out the vi'dar for a b'rel to put it onto dock A and thats when it locked the ships

nova panther
#

Hmm

#

That is strange ๐Ÿค”

keen hemlock
#

Sent a ticket in but seeing if a reinstall will clear it

nova panther
#

First time hearing that so no idea what would help

keen hemlock
nova panther
#

๐Ÿค”

#

It isnt special to ISS Jelly that I know for sure because it happens with my Sally and Brel

keen hemlock
#

I've not been able to replicate it with any other ship

nova panther
#

Let me open the app,will take some ss

verbal vapor
#

Normally I would be able to defend someone from being raided

#

but your game is too buggy

#

if my ships are in battle for 1 minute

near pivot
verbal vapor
#

and tapping a ship takes 10 seconds to load a pop-up

#

I can't play the game like this

#

literally can't.

keen surge
#

@near pivot are you using Pike and cadet Scotty for a boosted warp range?

nova panther
#

@verbal vapor you using IOS?Because I could raid today and I am using Samsung S10+

near pivot
#

scotty yes

#

oh and pike

#

I was trying to complete a mission

verbal vapor
#

Yep, but fairly sure another alliance member who tried to do something is on Android

#

Everyone complains about it

nova panther
#

@near pivot Pike only works with combat abilities so even though you see an increase in warp range it isnt really increased by Pike.Just a visual bug

near pivot
#

ah ok thanks

nova panther
#

IOS is weird,lots so specific issues but Devs are aware @verbal vapor

verbal vapor
#

Ah in this case the other user was on an iPad

nova panther
#

When it will be fixed?No idea but I am sure it is one of their top priorities

verbal vapor
#

not latest version

#

Okay, thanks

#

I hope they fix the memory leaks the app suffers from while they're at it

novel elm
#

Any bugs been reported about shields just dropping well before they are meant too ?

verbal vapor
#

Yep, or rather shields not dropping but being raided while the shield is on

#

Send in a ticket

#

Also, again, during all the laggy shit of 3 ships flying around that weren't there anymore, I tried recalling one of the ships and that translated into pressing the 300 latinum button.

How amazingly great, the designer or dev who came up with this should receive a promotion ๐Ÿ˜„

#

preferably away from this game

novel elm
#

@verbal vapor have sent in ticket was just wondering if it has happened to anyone else

waxen shuttle
#

Did swarm ships get a bump in power? Iโ€™m doing roughly 50% less damage against lvl 32.

silver nova
#

nope. check your crew

swift dust
#

@waxen shuttle are you using Chen or T'Laan?

kind plover
#

Set an eight hour shield at 2:45 get back in my truck from work at 11:02 PM and I was attacked and cleaned out 2 1/2 hours ago how is that possible. This is the second time this is happened

crude veldt
autumn socket
#

@nova panther I'm android s10e and couldnt play yesterday. If there was 1 other ship hitting hostiles in the system i was in I was getting stuck in battle. If it was a system with no1 moving other then myself it was fine

graceful steeple
#

@silver nova found a workaround for my miners in augment space. Bring a warship in first followed by my miners. They only attack my warship. I can leave the space and the miners are good from then on or just sit my ship there and let them keep attacking it after about 20 wins it seems to stop. But atleast now I can mine without having to worry about them, they just need an escort at first.

narrow saddle
#

Above is pic from alliance member and me. Thier ship is stuck and will not respomd

#

Server15 . They are sending in a ticket as well but wanted to put here as well.

autumn socket
#

@graceful steeple same works in hostile faction space

graceful steeple
#

@autumn socket yeah I figured, I'm pretty new to the game so just getting into the ins and outs.

silver nova
#

@graceful steeple Vemet, Joaquin, Tpring. Don't get hit on the node or it will glitch the client.

novel elm
#

@kind plover same thing happened to me after I set a 24hr shield have put in a ticket but not expecting much in return

rocky quail
#

I'm on Android and the lag (ship staying in combat, opening action window) is happening a lot on my side as well. And after about 5 minutes the game is lagging even worse like having 5 fps only or even freezing. So it's not only iOS

autumn socket
#

@novel elm @kind plover I had a 7 day shield drop after a couple hrs and was told I'd selected to attack

novel elm
#

@autumn socket wow. Really thatโ€™s ๐Ÿ’ฉ

hexed marlin
autumn socket
#

@novel elm best bit is when I logged off my ship was on a mine when I logged back on it was in the middle of the system sitting on the sun

novel elm
#

Wow when did this happen ?

wild skiff
#

Hello everybody. I have a recurring problem. I keep losing my chat history. I had several chats ongoing yesterday that I would like to return to but this is my private chat screen now.

dusk hinge
#

Lvl 30 swarm showing in lvl28 system. Of course un selectable

dense hound
compact dirge
#

No ability that gives EXP currently works

#

Has been reported

steady ingot
#

I found mistyping in one of borg mission ships,
01 HOSTILE BATTLESHIP, not explorer

boreal osprey
#

I actually made a purchase with assumption on lower rates and was charged full amount

steady ingot
#

I think there might be a problem with async api calls. I often see that ally chat can be shown in galaxy chat(if I switch from ally chat to galaxy chat fast), sometimes I see ship or group of ships that is not presented in this system(I seen those ships in other system and now it show me same flying way in other system but I cant select that ship).

As I understand how async api works - those responses is not completely secured and can be returned to not assigned object

mild pagoda
#

@boreal osprey always check the price before clicking to buy

boreal osprey
#

Yeah.. i got excited and didnโ€™t put much of a second thought into it. Pretty upset it was $99 and $19 tho..

native oyster
autumn socket
#

@native oyster visual bug if you check your points it goes up by 6

#

Same event 2 lots of scores only shows you the one score for that event @native oyster

native oyster
#

Cheers guys๐Ÿ––๐Ÿ‘

near pivot
native oyster
#

Elva 11 @near pivot

near pivot
#

thanks

native oyster
#

My ship is stuck at level 20 even though I have just tiered it up.

keen surge
#

@native oyster T4 is max level 20 though? 5 levels per tier, 4x5 = 20.

native oyster
#

Really? I just got on tier 4 yesterday

silver whale
native oyster
#

it's in your cargo hold, can't be refined until you return to base @silver whale

silver whale
#

Ok cheers I thought it just showed up straight away

native oyster
#

The PM chat has gotten worse over the last week. I have started receiving reports from clanmates that they PMed me and I didnโ€™t reply. My PMs were cleared from my PM tab 4 times yesterday and entire conversations go missing as well, and it itโ€™s limited to messages Iโ€™ve read. Messages Iโ€™ve never seen have gone missing.

quaint oak
#

Chats been broken since day 1. Occasionally theyll โ€˜fixโ€™ it.
CodingIsHardโ„ข๏ธ

native oyster
#

When the frozen is going to stop . And dont say take 2 ships in ons systeem because that is not working Amy more the frozen is now wurst up to 5 min frozen grrrrrr@$#$!/$%

buoyant glade
#

The reputation event is buggy...again. Joined the Romulan reputation event, just the one. That single action joined me in all 3 reputation events resulting in a major hit to my Romulan reputation, I need my points back folks.

untold frost
#

this new Events "Hunt Factions" if you shoot 18 or 19 Ships you should become 1 Point, but the Systems Kaikara, Krah'Hor and Lorillia doesn't work
are there other Faction Systems with 18 or 19 Ships?

quaint oak
#
  1. No temp when base attacked. 2. No notification banners. 3. No flashing red lights. Super sucks to be killing hostiles and accidentally notice that the guy had already taken six scoops. If I had been asleep at night I'd have lost everything, which, which happens to be 5 bil steel and almost a bil dil.

Come on Scopely. Get your shit together this has been a thing for over a year. CodingIsHardโ„ข๏ธ but It'sNotThatHardโ„ข๏ธ

native oyster
#

If every one of us come now togehter and stop buy packs till all is fixt then i think is going to happen fast . Game is getting frozen now to many time play 5 min frozen 5 min playing now only to repair

quaint oak
#

Unfortunatley Scopely doesn't have to fix anything (which they are keenly aware of). They make bank, and dudes continue to spend thousands upon thousands of $ on this broken game.

thin brook
#

Update: About half of my available research cannot be completed instantly. The half that can have either 0 or 1 additional resource costs (e.g. common ore), the half that cannot has 2 or more. That's the only correlation I can think of.

native oyster
#

@thin brook instant button is unavailable when there is a cost that can't be bought with Latinum. In that ss it is uncommon ore.

When you press that Instant button, no resources are expended except Latinum. And since you can't buy uncommons and rares, the button is disabled

thin brook
#

Ah, I assumed it consumed the resources but bypassed the timer. Good to know.

native oyster
#

๐Ÿ‘ ๐Ÿ––

exotic ice
#

When Bug / Crash Will Be fixed

#

Enough of event. We d like to have a stable game

exotic lake
#

@ivory vortex I just killed 10 x borg probes in 26 level Nenes Alpha, always making sure the cargo was high. based on inbox I should now have 2430 more than when I started. pretty sure I had around 2000 after last refine. now I have a total of 2735, that's too low

swift dust
#

@exotic lake you need to take before and after screenshots to confirm. Guess-timates are not applicable...

exotic lake
#

I was afraid you would say that. of course I didn't because I didn't expect to encounter a problem. I will definitely do it tomorrow before my next round of borg prob trashing

cosmic nimbus
#

This has been pretty consistent

quaint oak
#

And yet again today my base gets hit, no notifications no flashing lights.

sharp kraken
#

Bug Report: The system nuHmey veQ [45] has no hostiles spawning in the system except for one scout. Please fix this. Thank you.

brittle hornet
wild skiff
#

That happened to me but when I restarted the game it showed there was actually another player there mining.

#

So yeah, definitely a bug.

dire falcon
#

I want to report the use of Xploits on a given server, is this the right place to post the complaint here?

mild pagoda
#

what exploit?

dire falcon
#

I play on the server: EU-141, for a long time there are alliances that play dirty, they do the following:

They send a warship whose route passes over a planet or a star base, when it is above, they send it home and they cancel it, which makes the ship stay on top of the planet. When you go to select your ship, you can't, the game selects the planet. You cannot attack, but they can attack.

#

Many of us have asked them to stop doing it, but they laugh at everyone and refuse to play fair within the rules.

mild pagoda
#

they are not cancelling warp or anything. With mission planets or Mission bases you can select the planet/base and select set course and it will send your ship there. Once there your ship cannot be attacked. It has been that way since day 1

#

everyone can do it

#

@dire falcon

dire falcon
#

This is the same with the resource nodes, they send 2 ships to the same node, one for war and one for mining, the mining ship arrives before and extracts resources, then the warship arrives and gets on top.

When you go to attack, they walk away with the war one, you try to attack their mining ship, and somehow, they make you not be able to select their mining ship, their ship is there but the game selects the node and not its mining ship

uncut radish
#

Any ideas as to why I have not had a single rare return from all refining attempts for 6-7weeks at least.....is hiding up my research and ship development

half pawn
#

@uncut radish Can you be a little more vague about your question? Rare which element? How many refines are you doing? How often are you doing the refines? Screenshots? Spreadsheet?

glossy elk
#

Private messages are clearing every day now.

uncut radish
#

@half pawn I am refining every day and is all 3* (gas, ore and crystal). I refine pretty much as soon as it show that I can

#

I don't have screen shots or spreadsheets

mild pagoda
#

you have a better shot at rares doing 2-3 pulls as opposed to 1 pull

buoyant glade
#

Just as a reminder, the Reputation events issue came up yesterday, seenprevious entry. I really need my rep points restored to normal. For clarity, joined one rep event, the system entered me in all 3. Please help.

nova panther
#

Not sure why that happens.Please open a support ticket as well

buoyant glade
#

They hide those really well, where are support tickets found?

nova panther
#

Support can be contacted through various means.

In-Game:

  1. Select your commander's badge in the top-left corner of your screen.
  2. Select 'Settings'.
  3. Select 'Help/FAQ'.
  4. Select 'Lost Progress & Contacting Support'.
  5. Select 'Contacting Support & Reporting Bugs'.
    That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

willow hound
#

Server 152 there has been a lvl 38 scout stuck on a spawn point in nequencia since Xmas. Can you pls fix this?

late steppe
#

shift your focus, devs, to fixing bugs not new content. Tons of data/ore/resource nodes just 'disappearing' or 'missing' in server 12

unreal pilot
#

Can we PLEASE fix this ship getting stuck in combat bug! Having to reset the game literally every hostile kill now has gotten ridiculous.

hollow blaze
#

Can we PLEASE fix this ship getting stuck in combat bug! Having to reset the game literally every hostile kill now has gotten ridiculous.
@unreal pilot move other ship a bit, and it will clear the stuck. Or open any loot box. It's usually help.

terse canopy
frigid knoll
#

Bug: unable to shield or relocate after an attack kept getting request in progess error message support dont give a crap. 4 minute window between attacks I was unable to shield or move note they stopped because I was online the entire time. After the 4 minutes of unsuccessfully putting a shield up the attacks restarted. Morgan said its my fault not scopley

#

Proof of attack break

#

What do you say now Morgan?

worthy juniper
#

Reputation event is starting without my intervention. Only I join in the three faction hunt events!! ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

lethal helm
#

Second time this month I have had all 3 Daily Reputation Event activate after I spent resources. In each incident I had clicked "JOIN" for only Federation. Previous Customer Service ticket did not resolve the first incident, nor do I have faith that second one will be resolved.

Frustration level is high because the "JOIN" button was introduced to help alleviate reputation losses by mistake. Every player knows how challenging it is to grind for reputation - let us not forget the Respected debacle - so to see this continue to be unresolved is maddening.

still patio
#

@lethal helm reputation is worth losing to me, just avoid attacking the mining ships of the faction you get along with and only attack the mining ships of the faction you don't get along with

That should prevent you from losing a lot of reputation from the faction you're well with.

regal seal
#

Glad to see the auto shield bug still exists. This time I was in the game myself, and noticed no shield came up following the attack

#

Fortunately, they were expecting the shield to come up

#

And I put a manual one up within 2 minutes

lethal helm
#

@still patio If only it were that simple. When you're a player such as myself who already is Respected with 2 factions, has been grinding a 3rd, is out of missions that I can complete to raise faction reputation, and is diligent about not completing opposing faction dailies (at loss of potential rewards) then no, it's unacceptable that my reputation be penalized simply because I spend resources through no fault of my own that the game is bugged having activated all three dailies. It's not as if I can "un-join" or decide not to activate rewards.

still patio
#

@lethal helm it also depends on how much reputation you lose for doing the 3 events, but I agree, the game allows me to hit the "join" button in one and not hit the other 2, but for me the prizes are too good not to hit 3

lethal helm
#

Clarifying: The "bug" is that only 1 was joined by user, but all 3 activated by... bug.

glossy elk
#

Itโ€™s been doing it to me also. Support first told me I misclicked, however it requires to hit join on two separate screens and for both factions. A second ticket said they are aware of it but have no times frame on fixing it. Itโ€™s very frustrating indeed to try to mange rep level when it auto joins you.

#

I didnโ€™t join any and it auto joins me for both kling and fed

halcyon void
#

What happened to my transwarp tokens? I was using them up to make way for the new ones (to stay topped off in case of Borg event), and the gift disappeared. I have many hours until theyโ€™re offered again. They should stay until until I claim them. If the next round comes up and I havenโ€™t claimed them, I lose the new onesโ€”but once offered they should never go away.

native oyster
#

Pike together with Maurela gives Scotty + 3 warp, shows it have 8 +, but ship is not flying to maxed warp system, please check it up! With best regards Ace.

uncut radish
#

@mild pagoda im only lvl21. Can only do 1 batch at a time

ancient lynx
#

Ok this is bs no notifications except 30 after my base was drained did I get a notification that my base wad under attack. Didn't warn me that my shield was about to expire or anything. I was completely drained.

#

Now

frigid knoll
#

@ancient lynx that same thing happen to me last night but i was on and it gave me error saying request in progress when trying to shield. i had 6 min break bc attackers knew i was on but bc i couldnt shield they continued on. morgan from support said cant raise shield from attack blah blah and it something with my setting meanwhile i was online in alliance chat

#

i sent screen shot of the 6 min break and said why did i get error message than and no shield

ancient lynx
#

Thus isn't the first time this has happened they need to get these bugs fixed I lost a lot of hard earned rss. Im at the point of not spending any more money on this game and quitting.

frigid knoll
#

yeah me too

buoyant whale
#

@mild pagoda the person talking about parking on planets was talking about parking on base hubs. Ships can be made un-targetable on them as well, and I donโ€™t think it was a planned thing. Done right the ship and players has a distinct advantage over others.

unreal pilot
#

@hollow blaze no, the bug has gotten worse, nothing short of resetting the app can clear it now.

#

@native oyster pike does not boost scotty, it's been discussed at length. there might be a pin about it somewhere.

native oyster
#

@unreal pilot please don't tell me he doesn't work, try to fix it up

#

They both are feds so when support was trying to tell me probably it's because of surenergy was fun, we are not in child park to say something like that

silver nova
#

Pike only works with combat abilities. Anything else is a visual glitch

native oyster
#

Than it should not show that scotty have bin maxed to 8

#

But it's showing

#

And not working

#

Bad try cheap

#

Anyone else?

silver nova
#

Bad try what? That's how it works. End of story

native oyster
#

It doesn't work

#

I just told you

silver nova
#

And I just told you. That's how it's supposed to be.

#

Only combat abilities

keen surge
#

๐Ÿ˜‚ this is gold.
You realise no one here can fix it for you? Fact of the matter is the the client works out the buff differently to how the server does, client works out buff on all abilities but loses to server which is coded to only buff abilities during combat.

native oyster
#

๐Ÿคฃ๐Ÿคฃ๐Ÿคฃ

silver nova
#

I have faith in Brassman's abilities to fix everything

native oyster
#

Just told it's showing scotty have 8 warp +

keen surge
#

It does, and it's a known bug. Client is coded one way and server is coded another, server gets the final say.

native oyster
#

What kind of combat is it??

silver nova
#

pew pew

#

that kind

native oyster
#

Kindergarten

#

Pew pew

#

๐Ÿคฃ๐Ÿคฃ๐Ÿคฃ

silver nova
#

Warp range doesn't seem like it should be a "combat" ability, does it?

keen surge
#

So the client, what you actually use and displays everything, does all of the math and whatnot for everything. But then it sends it to the server which is what actually does everything, which is programmed with different formulas and rules for some silly reason. So your client says "yep, extra warp, let's go!", And then the server gets the requests and gets a different result so says "no, go away".

silver nova
#

Nor does Stonn's ability. Or Tpring...

native oyster
#

What kind of combat you are saying if it shows + 3 warp

#

If only combat should not showing + warp

keen surge
#

We're saying that in reality the ability will only work during combat. It will display on other abilities because the client and server have been coded differently..

native oyster
#

Or maybe it's cause of surenergy??

buoyant whale
#

Remember, itโ€™s not right until itโ€™s scopely right.

native oyster
#

Oh yes

#

That I know

buoyant whale
#

And pike, despite whatever it displays, only actually affects perks that trigger in combat

keen surge
#

Read what I'm writing ๐Ÿ˜‘
Two different codes running that return different results. Client shows on all abilities, server only works on combat abilities. Server gets the last word, with no regard to the client.

native oyster
#

Better fix bugs guys before asking for money

#

And bla bla bla

#

Or pew pew

#

๐Ÿคฃ๐Ÿคฃ๐Ÿคฃ

buoyant whale
#

@native oyster they still havenโ€™t fixed the issue with xp bonus perks on officers, thatโ€™s been more than a year at this point.

native oyster
#

They have so much lugs

#

And bugs

#

But can only arguing

#

Nothing more

#

Trying to make them Wright will not fix the game

keen surge
#

Yes, they do.
We're trying to explain to you what the bug actually is, it's known to the Dev team, and no one here can do anything to fix them ๐Ÿ˜ด

native oyster
#

Than make game free

#

If you can't make quality

#

It's simple

#

Nobody can is not answer

buoyant whale
#

I feel either you are drunk, or ESL, or maybe even both. Put the device down and walk away from it for a few hours

native oyster
#

Playing more than one year and can see only how you guys trying to make more money on it

keen surge
#

You seem to be missing the point, the Devs aren't here ๐Ÿ˜‚ the best you really get is a volunteer moderator.
We've explained the bug, how the ability actually works, and the the Dev team are aware of it. If you'd rather go back to customer support and their incorrect information then that's fine ๐Ÿคทโ€โ™‚๏ธ

silver nova
#

Case closed

native oyster
#

Scopely always wright

silver nova
native oyster
#

Think it was really nice chat between us, so everyone who will read it will make his own decisions

keen surge
#

We're not Scopely, we're just people trying to help you with the correct information๐Ÿคฆโ€โ™‚๏ธ

native oyster
#

Just people witch are on scopely side

#

If you are not from Scopely , than please put devices down and let the scopely people answer and help

#

This is bug reporting room

#

In official star treck channel

keen surge
#

Scopely's side? We're explaining what the bug is, with better information than you've gotten from the Scopely customer support team ๐Ÿ˜‘ and if you're going to wait for Scopely to answer, good luck ๐Ÿ˜‚

native oyster
#

That's was perfect answer, making screen shots, will make comments everywhere I can about that game, actually screen shots will say everything

unreal pilot
#

My god what did I walk back into?

#

Rest assured I have fixed all bugs. everything now works as it should, regardless of what the client shows. If your client isn't showing things right or acting all funky, then it's probably your fault. ๐Ÿคฃ

silver nova
#

You deserve a raise

unreal pilot
#

and don't forget to click that link for 1000 free latinum.

buoyant whale
#

Remember, and use it as a mantra: itโ€™s not right until itโ€™s scopely right. Thereโ€™s a ton messed up in the game, and more breaks down daily right now. We arenโ€™t excusing it or defending it, just trying to explain the reality of how the perk on pike was supposed to work. At least that one does work, the other is completely broken, or.... scopely right,

native oyster
#

So it's my fault it doesn't work or it's only combat for Pike, you guys try to talk between each other before you trying to make me idiot

#

Other way it looks other side

buoyant whale
#

Itโ€™s your fault for not listening to the people who tried to help you before you went all wharblegharble and doubled down on ignoring it.

native oyster
#

Bla bla bla

#

Scopely always right

unreal pilot
#

IT doesn't understand sarcasm.

native oyster
#

Before comments with screen shots of that

buoyant whale
#

It doesnโ€™t understand a lot of things

native oyster
#

When you calling customer with " it "

#

Just will lose some potential new customers

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Nothing else

#

Continue guys

keen surge
#

They're also customers ๐Ÿ˜‚

native oyster
#

Sure

silver nova
#

Scopely, I'll take my payment in small , unmarked, non-sequential bills. Wrapped in plastic and in a brown paper bag.

unreal pilot
#

there are no scopely personnel here, how many times must we say it.

buoyant whale
#

Lol, is he accusing me of being a scopely employee or shill? Dude, Iโ€™m a freebie player

unreal pilot
#

both i think

native oyster
#

And this is not star trek official discord channel??)

buoyant whale
#

Had to mute because there just isnโ€™t enough deodorant available for this conversation.

silver nova
#

I'm mining data. This is so much more entertaining

unreal pilot
#

I'm pretty sure we need a moderator to step in and tell us all to stop chatting in #๐Ÿ‘พ-bug-reporting and take it to another channel.

native oyster
#

@buoyant whale yes it stinks from you

#

Wow, I reported bug, instead of hearing will be fixed

keen surge
#

The bulk of the people here are just players, some of us try to share the information that we've learned in our time playing. Even the mods here are just players ๐Ÿคทโ€โ™‚๏ธ
There are a couple of actual Scopely employees, but they aren't here much and don't really answer these queries.
The customer support who gave you incorrect information are Scopely employees, and you're welcome to continue discussing it with them if you want to get unhelpful and unsatisfactory answers ๐Ÿคทโ€โ™‚๏ธ

native oyster
#

So please shut up and let me hear employees

silver nova
#

They're in Europe and don't work weekends.

keen surge
#

๐Ÿ˜‚ good luck ๐Ÿ––

native oyster
#

If it will not happened will post it everywhere

unreal pilot
#

This question has been satisfactorily and thorougly answered. this conversation will now be closed. please direct all further comments to this brick wall. ๐Ÿงฑ

native oyster
#

No support from scopely

#

Bugs lugs everywhere in game

buoyant whale
#

Also, the customer support staff largely have little or no knowledge of the gameplay. Actually have ss of that statement from an actual scopely dev. They can and will say the wrong stuff quite often. They will give you different answers on what weapon types a Saladin has from day to day or week to week, for example.

unreal pilot
#

bug report: the universal translator appears to be malfunctioning.

stable escarp
native oyster
#

That's why I wrote here and don't want to argue with you guys

#

Need scopely employees answer

#

So please shut up

silver nova
native oyster
#

Your info wasn't interesting

#

You shouldn't even start it

#

Cause was writing not to you

#

Thanks for leaving that chat

#

And not sneaking your nose not to your business anymore

frigid knoll
native oyster
#

It is scopely style bud

unreal pilot
#

@frigid knoll base raids tend to generate a lot of lag on top of the already substantial amount of lag the game appears to be experiencing. It can sometimes take several minutes for the client to catch up. I can't say this is what happened, but it seems likely. In general, if you start experiencing strange errors it's a good time to restart the app. If you're being raided and can't do anything it can't hurt to try.

native oyster
#

Brass man you told me 15 min ago there is no lags in game

silver nova
#

@frigid knoll The raiding mechanics were recently changed. It's been discussed and maybe they'll change it back with enough negative feedback.

native oyster
silver nova
#

I usually restart during my 10 min shield when I get hit

native oyster
#

Cheap I am starting to think you get paid from scopely to give some bs answers

#

Everything just not to fix anything

#

If not please shut up

#

And let employees answer our questions

silver nova
#

Well, it's true. Used to be able to shield at any point during a raid. Changed for some unknown reason.

native oyster
#

Well don't make mess in bug reporting room

unreal pilot
#

@native oyster I was obviously being sarcastic, i figured the emote would have given it away.

native oyster
#

Ofcourse

#

Nobody asked for mustique answers

#

We, customers, would like bugs been fixed

#

Not read for some stupid answers just to shut up the customers of the game

#

Even trying to disrespect customers saying we are drunk or something like that

#

Waiting for employees to get in that chat

#

Other way will make comments on Google play and etc.

#

With screen shots of that stupid conversation

#

Instead facts of what is done to clear up our issues

keen surge
#

I think we should just ignore him and wait to see how long it takes for an actual Scopely employee to respond ๐Ÿ˜ด

silver nova
#

Same response on Monday

keen surge
#

Mods aren't Scopely employees FYI, just volunteer players that moderate and advise on here, so don't listen to them either! ๐Ÿ˜‚

silver nova
#

Hammer included

native oyster
#

Think just don't make mess in bug reporting room please

unreal pilot
#

He's just going to keep ranting to the ๐Ÿงฑ wall. we've explained numerous times. It's out of our hands.

native oyster
#

That's crazy guys

#

Official game channel

#

๐Ÿ˜Ž๐Ÿ‘

#

Please ignore me and let all customers see how work that room in official game channel

#

Don't have any wish to read that bs from not working in scopely guys

#

Especially Brassman

#

Who is saying all bugs are destroyed

#

And it's my fault that I still have them

#

Complete bs for kids

unreal pilot
native oyster
#

Like I said bs for kids, only emotions, no any variations to solve any problem

unreal pilot
#

You don't understand having it explained to you multiple times, and you don't understand sarcasm. good luck talking to the wall. peace.

native oyster
#

@unreal pilot on your place I would dissapeared from that chat, you said so much bs, should be shamed

#

First was trying to shut me up now trying to make it sarcasm

#

Guys you talking to serious person, forget all you know cause where you studied I was teaching

tepid flame
#

@native oyster Iโ€™ll probably get banned from the server for this, but your a tool. This may be an official game discord. All that means is they created it. The moderators are volunteer players who want to try and help others and are not paid employees of Scopely. Posting on here will not get you any official response from a company employee. The only way to reach them is thru standard support outlined below. If you donโ€™t like what people here are telling you then open a support ticket. Support can be contacted through various means.

In-Game:
1) Select your commander's badge in the top-left corner of your screen.
2) Select 'Settings'.
3) Select 'Help/FAQ'.
4) Select 'Lost Progress & Contacting Support'.
5) Select 'Contacting Support & Reporting Bugs'.
That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

native oyster
#

Halibut, than if you are not tool)) answer for a simple question: what for the bug reporting room was maded here? 2 variations

#

1st is to solve bugs

#

2nd the room was madet so you guys can talk and do nothing about issues

verbal vapor
#

My app crashed for the MILLIONTH time and now my Vi'dar ยฟยฟยฟstopped warping??? 1 system before reaching the Borg sys it was going for.

native oyster
#

Wait Nick the smart guys will explain you now that this is life, and shit happens)))

verbal vapor
#

Shit happening is a feature, I'm not getting the Ripple in a pond Borg mission chain because I wasn't l25 last month

#

This whole shitshow they put me through for a month was for nothing, I could've wasted less time

native oyster
#

They don't even can imagine that if everything in programming made perfect, game runs normal

verbal vapor
#

I've got 80 useless mission keys

native oyster
#

So make comments on Google and on scopely sites

verbal vapor
#

Maybe if I stop playing. For now you'll find enough of those, there's an entire subreddit devoted to pointing out Scopely's shortcomings

native oyster
#

How you can see that room doesn't work for it purpose

#

I will make comments later

#

Just getting nice screen shots with provements

#

Don't like to bla bla bla

#

Have pretty much nice screen shots already))

#

@tepid flame so we are coming back to you my clever not a tool friend

#

2 variations

#

Really want to know your choise

autumn socket
#

@native oyster as far as I know the only employees of scopley on this discord are panic and gala and they dont work weekends. You can post a bug here and the mods who volunteer will pass them on to the developers but other then that there isnt much they can do. We will never get a proper answer as to when bugs will be fixed or what happening. Remember it's a game. You can choose to pay money or not. It's your choice just relax and enjoy it to the best that you can do bugs and all

native oyster
#

Asking halibut

#

Why he can't answer himself

#

I made it so simple, special for the tool))

#

1 or 2

terse canopy
nova panther
#

@native oyster

  1. be nice to other players.
    2)They already answered your question.
    3)Scopely employees dont work during weekends and they rarely respond in here
    4)Say someone shut up again and I will say bye bye to you
    5)I am a volunteered player not a Scopely employees but answer is same: Pike only works with combat abilities.Increase in other stuff is a visual bug and Devs are aware
    6)Purpose of this room isnt to fix bugs,it is for you guys to inform us about new bugs or your problems and we will try to help,if we cant help you then forward it to Devs sometimes

@tepid flame you wont get banned but please be nice to each other and dont call people tools ๐Ÿ––

#

@terse canopy yes XP abilities dont work and Devs are working on a fix

native oyster
#

I am sorry bud,but was called tool by you, after was just repeating your words

nova panther
#

1)I never talked to you before let alone calling you a tool
2)I am not Halibut
3)you werent repeating my words

#

Now since you got your answer.Case is closed

native oyster
#

Still want to fix bugs, not to make that conversation anymore, case is closed if bug will be fixed

#

Still don't get the point of that conversation

nova panther
#

You want to fix bugs?You can go work for Scopely

native oyster
#

Nice answer, doesn't make any sense

nova panther
#

๐Ÿ––

native oyster
#

๐Ÿ––

native oyster
latent valley
#

Hello.
I have one question. Why does everyone have a different augment store ?

mild pagoda
#

The augment store varies based on your Rep with them. Khan shows up at ally. Other two at different Rep levels. Everything else changes as your Rep and ops level increases. Rare plutonium is not available until ops30. Uc plutonium at ops28.

#

Also costs increase as Rep and ops increase

#

@native oyster prob a visual glitch

latent valley
#

My teammate have lover rep levels (11425) but he have rare plutonium and I have rep levels (18130) and that is it ops ?

near pivot
#

Game is sooo laggy today - I have cleared local several times - I have reloaded countless times

latent valley
#

But store not upgrade today , it the same 4 day or 5

mild pagoda
#

The plutonium is based on ops

latent valley
#

Ok, what is mean ops

mild pagoda
#

Your ops level

#

Operations

#

Uc unlocks at 28. Rare at 30

latent valley
#

Thanks

mild pagoda
#

๐Ÿ––

native oyster
#

Found it ๐Ÿ˜‚

near pivot
crude veldt
#

Ok, This has been reported multiple times, by multiple players on S32 but this Crystal Node really needs to be fixed

#

I cannot mine it at all, says it's empty, asks for attack, I attack and my ship goes to the node and just sits there idle. Happens every time

crude veldt
autumn socket
#

@native oyster all my maxed officers count as a number in your officer tab dont know why

verbal vapor
#

My entire alliance has been complaining about the bugs

#

Armada animations have broken for everyone today