#๐พ-bug-reporting
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i would suggest not keeping a high stock of rss until the issue is resolved
I have done it in the past ๐คทโโ๏ธ
As soon as we hear something we will let you know, but there is nothing else we can do at this point
Do you know they admitted it wasnt my fault but a bug for.my lose
Hey then offered me 5 million for the 400 million I lost,
How in the messed up world does that maths make sense
I know it's not your fault, but when sccopley are clearly ripping people off with poor excuses and not compensating genuine cases they it's hard not to get annoyed
I have a number of videos and screenshots what more proof can I give them
they are looking into it. But it could take time to figure out what the issue is.
13 MONTHS !!!
I have had to deal with 13 months of this there is no justification for it taken that long
March 19 I first emailed panic for hekp over this and atleast 50 tickets since
It would be so much easier if they atleast comp me over he last 13 instead of giving me a merger 2-5 million for hundreds of million I keep losing
SORRY I know it's not your fault but its wrong
@dense canopy follow #509679626763632642!
Yet you want money for a game that fails to work properly ? How about i come round your houses and do some plumbing that floods your house out but that is ok is minor teething problems it will dry out?
@dense canopy bye bye ๐๐ป
@native oyster click one of those articles then scroll down and say no to was this helpful question
Something is wrong here. According to this I defeated the hostile, but my ship was destroyed.
umm...๐คฃ
@nova panther why is this happening
๐คทโโ๏ธ
They at least have to make it easy to send tickets without bugs
you can use their website or email
Support can be contacted through various means.
In-Game:
- Select your commander's badge in the top-left corner of your screen.
- Select 'Settings'.
- Select 'Help/FAQ'.
- Select 'Lost Progress & Contacting Support'.
- Select 'Contacting Support & Reporting Bugs'.
That article will describe the necessary details and remaining steps for you in order to create a ticket.
Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1
E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io
Note:
Response times can be up to 5 business days, not including weekends or holidays.
Lol support is an automated joke and a one trick pony
Ask 15 questions and get an answer to none but tickets get closed faster than i can reply
@fallen nymph change your profile pic
The 4 hour free chest today is give me 3 x100 officer xp ... Thatโs a little funny...
Is it offensive? @nova panther its from a cardgame
Against rules
Changed
๐๐ป
<@&509691205798592532> apology in advance for the lengthy message. So quick summary, I put shields up regularly with a timer on my phone to go off 5 mins before shield expires. My alarm goes off yesterday so I log on to collect RSS and restart another shield. When I get on I have been getting attacked for over an hr and I had a shield up and my shield timer has a couple minutes left. I put a support ticket in to scopely and they tell me it was my 10 min shield which isn't accurate cause I was getting attack for over an hour. I would like some help to straighten this out as I lost 60% of my RSS cause of these attacks and I know I had a shield up. I am attaching screenshots also with scopely reply which makes no sense at all
Your auto shield goes up every hour,so support's answer might be correct
<@&509691205798592532> also if it helps I wasnt aware of an update until after the attacks when my group let me know
What auto shields every hour. I've attacked plenty of people and never seen an auto shield after an hr
@velvet pond there's a cool down on the 10 minutes auto peace shield. I thought it was 2 hours, but maybe they changed it. Once that cool down period is hit then the 10 minute shield will activate again.
Always making the game easier for noobs and harder for us hard working people ๐ฌ
@velvet pond you can ask what happened to my normal shield then if the one in ss is auto shield.I cant answer that but if you ask from support they can check they logs and tell you what caused it to drop and when it happened
I did and they told me it was Probably my 10 min shield but I thought the auto shield was after 4 hours
Nope.It is 1 or 2 hour at max
Need to drain someone after this Covid stuff to confirm 1hour thingy
It is 1 hour. 10m shield, rinse and repeat.
Iโm having issues with my private chat it is continually goes blank after a short time
Stuck in battle bug is worse after newer client patch.
Please fix it as soon as possible as well as iOS crashes.
Error trying to access the game, cannot access it, account lost?
@empty granite Try to open the app using the (Android) Play Games / (iOS) Game Center app.
Tried, no joy. It's not me, it's a member of my alliance. Still no reply from support, reported 3 h ago
Support will generally answer between 1 or 2 days.
This is the id. Can someone at least switch on 1 week shields?
Please don't post PlayerID's here and keep those to yourself. We cannot offer any in-game service I'm afraid.
At least, scopely will refund the resources lost while the support solves the incident?
I cannot speak on their behalf and it would likely depend on the cause of the issue.
Error trying to access the ios game account it's the issue
Hi, maybe not a bug, but wanted to be sure. I invited a friend. I used the button at the game start button, copied the link displayed on the resulting page and sent it. He clicked the link in the email (we were in the same room, so I'm sure he did correctly). Play store opened, he installed the game, made himself an account and joined the game. So far so good. On the browser page where I got the link from I was told my server and that he should join there ... but how to do that? when the game started there was no question about the server. And obviously he's not on the same server as I am ๐ฆ
Anything we did wrong? Or is this a bug?
Hey there, I'm not sure this holds true for all servers as some are restricted/full but you can try to see if the following is possible:
Select your Avatar.
Go to Settings
Select Universes.
And then select the universe you wish to transfer to.
Will try, thanks for the advice
@native oyster Thank you so much! I'm pretty sure we were in Settings a few times and "Universum" did not show up. Now it was there. Thanks again mate
Awesome glad to hear. My pleasure! ๐
Ships are continuing to get locked in combat. Nodes cannot be reset. The lag today is terribad.
I got raided under protected ressources. There is no point in updating protection
Had two different error messages on game screen โexception 200โ and ERROR 0โ
Found the problem ๐
this flashing flag at the bottom left - mission reminders during registration
-in settings- I have set to -out- the flashing and still reminds me !!! what can you do there ???
Officers activating wrong stats and some officers showing wrong stats
Major bug: Hopefully reported. Your ship is hit and shows no loot lost (UPC). When you look inside, it shows loot lost (OPC). This bug will cause some serious issues in the game with regards to RoE.
Apparently this is known buy some and has not been addressed yet. Bad
It also isn't blank when you don't lose cargo, it states no cargo lost in the box also. Just be yet another old lag issue I'm guessing ๐ด
<@&509691205798592532> who do i need to call when im being ignored by CS. They're not responding to me anymore
@young bronze
This has to be a bug it drops my stats down to 20k my ship is over 100k for each stat why is this
Your auto shield goes up every hour,so support's answer might be correct
@nova panther
Shield gets up after 2 hours after full repair
@limpid anvil thatโs working as intended your ship is docked and due to researches stronger then flying free in space
The station boosts your ship stats
And you are working against the battle triangle is not really effective
I know that buddy I had four ships 2 of the ships accumulate to over 700,000 the other two 200,000 so that's 800,000 ship power
Ah now I see next time mark it better sorry bro ๐
Visual glitch nothing else
I was afraid of that lol thanks anyway buddy ๐
That's really not how combat works..
I think thatโs the issue he meant @keen surge
KUMAK - FIX HIM.
@zenith island I know what the issue is, but you can't throw a ship half the strength with combat disadvantage and expect to go well. Pairing it up with an even weaker ship that might have advantage probably wouldn't go well either.. bearing in mind that mission hostiles like that instantly repair hull after combat and can quickly regenerate shields, even if you 99% kill it with the first ship, your second ship needs to be minimum able to destroy all of the hull and probably a good chunk of the shield. 4 ships has the same problem.
and 2x 300k ships is not the same as 1x 600k ship. If you disagree please go throw that ship at a 1m power player ship ship 3 times and see how if you win ๐
The Borg's epic naradny token where can I exchange it?
@terse canopy event isn't over yet, have to wait to redeem the epic rewards tokens until it's done.
@keen surge thanks
my friend lvl 27 cannot join the armada in which there are places to start exploring the center of the armada. he has few cores, but he cannot enter the armada, what should he do ??
Sorry guys just seen this now is this a glitch because its strange
Yes lost that's it bud it has this for all 4 ships
if you ask me? then no other players can join
Is that directed at me Ave bud
@limpid anvil there's a glitch in your combat information for sure, not in question. I'm not sure it's actually effecting the combat though, as I'd expect you to lose anyway personally with the way gold mission hostiles work. But try customer support in game and see what they say, the mods completely misunderstood your issue earlier but can't do anything in game about it anyway. Try CS, see what they say, but I think you're just over reaching on that one.
@wide vapor that's not a lot of information tbh. Has he clicked on the Armada pin that pops up after its started and hit join? Or tried it through the alliance menu maybe?
Thanks order will do that see what's said bud
3 ships stuck in battle with the same cluster
I didn't expect my 7th daily forced reboot of the game until dinner time to be honest
Froze switching nodes..chat froze 2 times already..restarted 3 times since 6am..Atl..
@keen surge he tried different ways .. he canโt build a center because of this for 3 months
Help!,, server 31 franck
why are the Botany Bay drawings missing from the store's fraction
Sure itโs already been reported I just canโt be bothered to scroll up. Whatโs happening with major lagging during battles. Ships are constantly stuck in battle and when Iโm raiding I recall my survey ship and half way home it goes back to original target. Have to recall twice. Really starting to ruin the game now
<@&509691205798592532> @mild pagoda
I am being raided as I type this and one again I can not activate a shield to stop him
You jump on discord when your base is being attacked? Probably not the best move.....
Although.....if it was me attacking.....yeah, discord can help. ๐คฃ
If a fight is ongoing you canโt set a shield you need to set it between the ongoing attacks. Iโm not sure if this is really a bug
If a fight is ongoing you canโt set a shield you need to set it between the ongoing attacks. Iโm not sure if this is really a bug
@zenith island that isnt a bug
As I thought thx @nova panther for confirming this
@terse canopy they only show up from level 18 I believe, and after you collect 30 from faction store it is removed.
My game no longer loads. Just returns back to the home screen. iPhone XR and iOS 13.4.1
Borg Paket gekauft,aber fรผr ms10 fehlt der Container,ist der beim 20 Euro Paket nicht dabei?
That's more your phone then the app @turbid moon
@bitter current please do not tag mods unnecessarily. And I'm not sure if anyone speaks your language but I am guessing your question. Yes, you need to buy the $20 premium rewards pack to collect those premium rewards.
His question is I am missing ms10 token and I bought pack
Ahh. ๐๐ฝ
Sry for Tag.....yes i miss the ms10
Get all other 9 rewards only the ms10 is missing
And for me its not unnecessarily becouse i pay for the pak :)
@bitter current contact in game support
Never say never ๐คทโโ๏ธ
Last borg event i missed 4k points
They do help when they can
No help.....play from start beta....
Support is realy realy a Big problem...the mods 1000 times netter;-)
Contact support.If they dont help then let me know and I will escalate
@nova panther thx....send the pic this morning, lets wait to tomoro
My english is not the best..sry for this ;-)
Well that is why we have google translate ๐
Google translate is Bad....realy realy bad
@dry pollen @zenith island @nova panther
The reason I tagged jess it because I have already spown to her previously without he log explanation yes it is a bug for me, my shield are bugged and it has been confirmed by sccopley I am currently awaiting them to fix the bug
I am highlighting it to a <@&509691205798592532> in the effort to raise this because scoopley can use this to look at my logs and figure out why at times my shields dont activate at all, or when they are active people can still raid my base
False advertising? ๐
@mild plaza we already escalated your issue.Can you stop tagging us?
Battle ship brel?
So I'm supposed to sit here and do nothing while I'm being raided
I was hoping it can be raised at the time it was happening
BECAUSE SCOOPLEY asked me to raise it as soon as it happens so they can look at the logs,
They asked to raise a ticket to support probably when it happens,not come here and tag us
We are just volunteered players and already escalated your issue.There is NOTHING else we can do
Here's a bug to report. Why does the "destroy BORG probes" event say I get 7 points for lvl 31 when I'm actually only getting 5 points?
Cancel warp is busted. Both the stop button and the x on the ship icon do not work until after youโve left the system. Transwarps down the drain. Thanks.
I have seen multiple ore nodes disappear if I mine them to zero using the following crew on a kvort
They do not reappear after restarting game, they seem to be gone permanently. I have submitted a ticket.
AdmiralAbraham - please-
this flashing flag at the bottom left - mission reminders during registration
-in settings- I have set to -out- the flashing and still reminds me !!! what can I do there ???
It is starting to become common for private messages to take at least 10 or 15 minutes to be received by the other person
Not sure if it's a bug or if that small short line between these two systems is actually a 5 hour flight, because it wants me to take the scenic route.. lol
this is not a bug, it's a feature!
You must work for Scopely lol
it's neither
the problem you folks face with all those map projects is, that you think warprange is defined on the system, it's not, it's defined on the path between systems
and that path between those two adjacent systems requires a higher WR then your ship offers, so it takes another route
try again with scotty on the bridge to see if it makes a difference
@stable escarp
@stable escarp Buy the new Scopely Tom Tom GPS. You're gonna get there quick bro even though you just paid through the nose in RSS for faster warp. Just four packs for the low price of $400.00 and you too can go from point A to point B.
Happens to me too all the time and the explantions are just stupid. It's a real issue and they need to fix it.
Desperately seeking Honor and Blood mission so I can accept deep space mission. Thought I had completed it, but cannot find the mission
So, cleared localization three times, restarted the app three more times. Re-booted the iPad and still, we have the same problem.
@keen surge Mutaboy is right, When I finally was able to open the augment store, I already had 30bp, I collected 24 at the store over the last 4 days. Today ..... No icon for collecting the last six ... zip, zero, zilch.
All that tells me it's that you've probably missed a mission ๐คทโโ๏ธ considering that you can access the augment faction store before you've gotten all the BP from the missions and that many others have overlooked the last 1 or 2 BP missions due to there not being an obvious augment or botany bay reward for it. Go through your missions with a fine tooth comb maybe @idle mountain
Thanks for the response. Is there a view-able mission tree anywhere?
( I only got 24 bp from the augment store)
#164 server there is no influx of new players into the game, the server is dying
I found a Botany Bay bp mission list. It shows that missions award 30bp total. I had those 30bp when I finally reached the Augment store. I collected 6bp four days in a row, but today, no final 6bp.
@idle mountain give me a link to this text
I found a Botany Bay bp mission list. It shows that missions award 30bp total. I had those 30bp when I finally reached the Augment store. I collected 6bp four days in a row, but today, no final 6bp.
@idle mountain I also completed everything and hung on the last 6 pieces
๐
^first three above are without 7of10 on the bridge
^these three are with 7of10 on the bridge
His ability is not working right. Outside of battle, he boosts the officers health, pushing the bonus from 210% to 245%.
Hull health without him is 138k, which is just slightly different at 135k in the BR. Hull health with him shows as 143k, but in battle there is a huge discrepancy. The health in the BR shows as 110k.
30k hull health suddenly goes missing from outside of battle to during battle
Not only that, but you can see the visual display from out of combat shows 25-30% more health than in the BR
@idle mountain contact support in game
Support said 7of10โs ability was working as intended because it activated during battle
@lofty sluice battle reports are bugged, usually
But I can't say anything about those officers, don't have them unlocked
Are there any other avenues to pass along concerns since in game support didnโt determine it was an issue to escalate?
There are only romulan ships in this scene.
Will we ever see a solution for that annoying โendless-fightโ bug ๐ก
Didnโt get the borg tech charged probes... Screen showed in popup but probes not added to inventory :/
Dock A with best ship and crew was stranded in pjem for 4 hours last night. As mysteriously as it happened it is back to normal now. Still tho 4 hours???
@terse canopy - The mission list I posted was a partial screenshot of a query at the LCARS database terminal. You have to type in commands to perform a query.
https://discordapp.com/channels/570515409636425728/570516193257979905 . It took me a while to figure out the command syntax. Type in this command exactly as you see it
!miss botany bay blueprint
Constantly stuck in battle every fight.
losing a lot of ships and resources due to this new feature.
I am continuing to research even though research is marked complete
Every time new event starts my pm disappears very frustrating
I only joined the Romulan reputation event, then got rewards for the other two I didn't join as well.
The only thing that is broken in this game is Scopely. Way to go creating a gas only mining event so that less than half the server will actually be able to participate. Incompetent Planning.
Ok, so how does one submit a ticket in-game? Several gas nodes non-functioning on our server ๐ฆ
2 ships stuck in battle. It's really happening a lot and it's really annoying. Especially when there are 3 events on requiring to hit hostiles en mass.
Thereby, before the update when one was stuck in battle (never two at a time ๐
) when you moved a ship its was ok. That don't seem to do the trick anymore.
PVP targeting is off. When your next to a ship your trying to hit, you zoom to the other side of the system when you press attack.
The recent update was fine at first, but after a few days the problems start piling up again. Now the lag and other problems are worse then before
The last few days my Vidar has been sent home early. The ss below shows 1/32โ on my iPhone 8 screen, which is usually good for 8-10 borg probes. I save my borg-space tokens for events, and will end up using 10 of then over the course of this event. My scores are lower because of this than before this started happening, so something evil is new. If I lose third place by 1010(5+1)=600 points Iโll feel cheated.
I would like to bring attention to the fact that the Gathering Galactic Gas event is not performing. I upgraded my ship and it did not credit me for G3 material spent doing several upgrades.
This is the event board. No credit for G3 materials spent.
Two ships sitting in an armada area waiting on the countdown. Timer strikes 0 and the 1.363 gets in and my 1.377 does not. Also happened with the same 1.377 and a 968k. What is going on!? Queued for the armada and not moving either so something is broken. 5 rare and 2 epics Iโm out bc of this bug.
The math takes into account officers as well. Your ship come be stronger at a base level, but the other ship could have a better crew and as such better chance of defeating the armada, so it gets chosen. Ultimately better management of alliances members randomly turning up would be a better fix
@upper stream maybe have better internal rules in your alliance armadas instead of just throwing a bunch of ships in the circle and biggest auto get in. Either set up pre-arranged groups for big hits, or set up a system of the first x to call out an appropriate ship size for the armada get in. Then kick the people who donโt follow it.
Yeah really strange as my crew is maxed out. Itโs happened with a sub 1m ship 2x recently too so there is something fishy going on.
And yes we do typically control these things we just have a few bad actors who cause other issues from time to time.
Iโd boot em. They want to hang around they learn to play by the internal rules
8hour vacations serve a purpose
I just tried to swap 300 Scopely eggs for 2 chests of good officers, the app crashed. What now? Did I get anything? What did I get?
Now I don't know if it's worth it to bother with this the coming days
Sigh, all the damn crashes
All bases are able to be scanned while shielded. Is this something new or a bug?
@unreal viper I don't really see anything wrong with that as long as you can't attack
@brazen crest Agreed, I just found it to be odd. There have been quite a few issues today with instability and such. More so than normal anyway.
@unreal viper that's a new feature. You can also scan your own alliance mates bases.
Since the latest update the lag in the game has been getting progressively worse, it needs to be fixed
I am current crashing more and more as a iPad user is this a issue for others?
Augur critical broken badly
Criticals do half damage instead more it does less damage
My ship warped home without a recall command. I thought this bug was fixed.
@round cove wonโt actually show in your inventory for a refine until your ship returns to base
Ok thanks
And there it is in my ships cargo now that I check
Can I lose it if I'm oc and get attacked by a player?
Im not aware of that @round cove but i doubt it
The game is very frequently freezing. Is there a plan in place to fix? It's causing headaches...
๐hi there
๐ When we scouting for bases, the level of the bases is totally off, shows the wrong level most of the times, making it impossible to raid.
๐ when we are raiding the miners get stuck in battle. So I send another miner, some times two. Had three miners at the same time stuck in battle.
Move a ship and recalling doesnโt make the trick like it used to.
This messes with gameplay.
Thank you ๐
Because the game keeps crashing people are losing nodes. Fix this
two 3* gas nodes in voss are unmineable by anyone
both me and friends have tried mining these spots and no one can
@sour comet its not broken, you're looking at 2 different weapons being fired. the one getting criticals does less base damage so the critical is lower damage as well. look at the weapons on the ship and you'll see it.
I've spent gas didn't get 2nd egg ๐ฅ ๐ค
@unreal pilot u sound like your talking out of your butt
Weapon doing zero damage. @unreal pilot if u have no idea I'd STFU
Be nice to each other!
That 0 damage isnt because Augur is bugged so who has no idea now?๐ค
Anyway Augur isnt bugged.If you have other concerns feel free to contact in game support
What's the criticals that generate no damage or less then normal weapon damage?
It's exactly the same weapon on exactly the same fp
It only difference is the rnd function scopely introduces but would would a critical do less damage or no damage
You guys smoking something right?
In which world does criticals do less damage then non criticals. I've never seen these dual weapons deviate other then criticals and criticals normally higher
I figured I'd test this one a couple of times before reporting it... You can request more help after reaching Max help. I requested twice, and both times was able to get more help.
It looks like it's not reducing the timers, but it's still a bug that you can request like that.
the ask for help bars are greyed out for me tho
They used to be grayed out for me, too. This just happened with that last update last week.
Devs please fix the scopely gps where it chooses the longest route to get somewhere.
@native oyster raise a ticket in game with customer support. Include your player ID, dock, ship and crew details. They're not fast though.
@bold narwhal that is intended
Also fix the false positioning and lag please. Cant lock on a target, cant hit targets and when it says im 3 secs away it really means 30 and my targets now have an awesome headstart.
In the same issue i see ladding and rubberbanding as an issue as well.
@nova panther It is intended to be fixed? Excellent

Space isnt 2d,it is 3d so the route that can see as long one can be actually shorter one
Lololol. These get better and better. If thats the case where's the z coordinate?
Game is clearly 2d bro.
For futher help,you can ask from in game support ๐
Thank you. Please pass along the issue for review here too.
@native oyster raise a ticket in game with customer support. Include your player ID, dock, ship and crew details. They're not fast though.
@keen surge ๐ i did it...
If they arent busy your ship should be back in base within a day
Doppelbelegung bei Armadas. Erster Teilnehmer wird erst angezeigt, wenn 2. gestartet hat.
Altes Problem! Ihr habt Euer Gehalt nicht verdient ! ๐
Put a ship on a mining node in Kaisu, waited and killed the enemy ship before going out. When I came home I found that the mining ship had been destroyed in another system.
Trying to recall my ships
Honestly last update was a pile of ๐ฉ
Between this and ships stuck in combat BIG ๐ฉ๐ฉ๐ฉ๐ฉ
Moreau should activate with 40 percent for shields and -40 to hostile penetration. The battle log only shows -30. I did promote her this morning and restarted the game and it still shows -30 in the logs
Broken gas node. Would like to mine it. Server 27
@wintry carbon in addition moreau is only healing 10% of shields not 40% . So she should be -40 againt hostiles when she is only showing -30.
There is an Armada going there but only visible due to indicators around ships, if the ships had not arrived yet Iโd have started a wasted armada because flag does not come up on the ongoing one
Typo in the mission "At All Costs" just after you defeat the 8 Probes in Metra Gamma. Charvenaak tells you the Romulons will assimilate everyone ๐
Every time I open up my ship upgrade screen the game crashes. Playing on an iPhone
Same here! Why is it so difficult? You said Day 2 is ore, then load it as crystal?
And changed the independent credit rewards for today; but not compensate us for yesterday. I got 12 yesterday; today is 120. I want 120 for yesterday too
The server lag is amazing....scopely do somthing ๐ก ๐ก ๐ก
And now they changed news channel from ore on day two to crystal. ๐ก๐ก๐ก just spent 300 ore for event...
Hi, guys. I've upgraded my Vi'dar to tier 5 a few days ago, but in refinery I'm still getting it as tier 4 batches. Tried waiting till the timer reset (twice already) but no luck. Any ideas on how to correct this?
Or is it somehow supposed to work like this?
I tried in-game support, but no answer in the last few days
Mine switched over immediately after tiering
Everything is lagged right now. No events are loading; and neither are dailies
What's up with the wrong info, crystal instead of ore
@wide vapor Please clear localization and then restart the app for good measure.
clearing made it worse for me
Iโm also showing a bug with the battle for glory alliance event. Event says โretrievingโ as well as the box that shows how you gain points.
Clearing doesnโt help it.
Anyone elseโs ship, when attacking hostiles in faction space, get stuck in the armada zone?
error-0 popping up when attacking hostile, getting alot of disconnections when trying to stay logged in, after combat still in battle after hostile is defeated.
@brazen tinsel yep. The game is getting worse.
Also, has anyone noticed nodes disappearing? I zeroed on a gas node yesterday, and it disappeared.
Nice bug!
How do we get the keys for the "Containment Cells" recruiting? there used to be a daily event to kill probes to get the key but looks to be missing today. and no other event is giving out the key.
I have sent this issue through the game numerous times. The responses I get do not seem to correspond to the issue I am seeing.
I have almost identical faction points in Klingon and Federation. However, my daily reputation events have different milestones/rewards. My help ticket responses all say "working as intended". I am failing to see how that is the case.
@ivory vortex Why did you put the borg detention cells, with the recruiting borg 7/10, 8/10 and 9/10. So that nothing gives the key tokens to get them?
I have sent this issue through the game numerous times. The responses I get do not seem to correspond to the issue I am seeing.
I have almost identical faction points in Klingon and Federation. However, my daily reputation events have different milestones/rewards. My help ticket responses all say "working as intended". I am failing to see how that is the case.
@cunning moat there are different thresholds when daily faction events change... I was under the impression it is based on your reputation with them but that's not all... check LCARS for the thresholds they chance and see where you are
@cunning moat yup, doesn't make sense based on your ss
Is there someone I should "@" this towards?
@rugged carbon Can you assist me by pointing me in the right direction?
Please see my above issue. Thank you.
What is the issue here? Once you get a certain threshold in a reputation you get daily goal towards the factions
Right. My issue is that my daily goals are different. Klingon has higher mikestones/rewards than Federation yet my faction points/reputation are nearly identical.
*milestones
PMs in chat constantly dropping history. Is this mainly an IOS problem?
Hey, same thing happens since a few days. Want a fast warp back home, so I hit attack on the next hostile I see. My ship flys into the complete wrong way and never reaches the hostile. (Server 130)
Another one is the white paper over the face of the hostile captain
I sometimes see nodes disappearing like where there's a 35
Research Optimization % (Cost efficiency of Parsteel, tritanium and Dilithium) is not applied as expected, or as expected calculation. I assume this is a well known, established bug that has never been fixed?
Completed Level 10 Research Optimization and expected a further 10% Reduction in Dilithium costs. However, it looks more like 3.5%
I already cleaned and overloaded
@wide vapor I get the same issue, maybe its with out server??
Hi guys, so when are bugs being corrected?
I am on iOS and game is โcrappyโ, sorry, I am not native English, so my language is quite technical...
They're aware of the issues, even more so in regards to iOS specifically but I'm afraid that there is no estimated time for a fix.
I am monitoring my game experience and, yesterday, I had to reboot my app, 235 times. Not to mention that, everysingle time I did it, I got mission contents thatbi have to tap Southey disappear... I broke a nail ๐ฑ
Matchbox, add all of your cost reduction together from buildings and all research. The math will add up.
@obsidian delta You are able to disable the mission dialogue that appears when starting the game in the in-game settings menu.
I do??? ๐คฃ๐คฃ๐คฃ๐คฃ๐ฑ๐ฑ๐ฑ๐ฑ๐ฑ I need a paper to cut my wrists right now!

๐คฃ๐๐ thanks... canโt say it was worth a nail, but... ๐
๐
@inner dagger Efficiency doesn't work the way you describe. It works the same way as build/research/tier speed increases. The actual cost is the base cost scaled by 1 / (1 + x) where x is the total bonus (as a decimal). Don't forget the astronautics studio also increases efficiency. There may be a galaxy-area research that increases efficiency, too, but I'm not able to find a way to access it while my R&D is upgrading.
I don't know if it's intentional. It appears resetting a node while in hostile space will respawn the chaser. It wasn't doing that last week.
This crystal mine is not working. [3โ Raw Crystal Mine S:789724593 X:43 Y:-693]
@native oyster aware of the issues? Key words: aware. These issues have been going on for months!!
Twice I have been attacked with a shield activated. Yesterday it was a 12hr shield and today was an 8hr shield. I know I activated them, but twice I have now had all my RSS stolen. Millions of all types.
There is also a bug when instigating a battle. I have started an attack on a red the ship starts heading towards it, then stops suddenly. Happens heaps.
Another is after an attack on a red, my ship gets stuck in attack mode and can't set it on next attack or recall. The only quick fix for this is to set another ship to move and quickly stop it. Then it unlocks the first ship from attack mode.
Another bug is when you have completed a mission, the dialogue box opens. Sometimes there is do many dialogue boxes that you can't close them all, without even reading them, before your ship is attacked by a red fighter, killing you, losing ship and RSS.
@inner dagger So I just did that research this weekend and it didnโt take the full displayed amount of Dilithium, but I did have to unpack that amount from tokens before it would work.
Not getting points for spending crystal, only for mining it.
And I spent a bunch of G3 of all types today
Where to get the latest drawings, empty fraction store, completed tasks
Not getting credit for March Borg Points appropriately
Missing 38.4k March Borg Points in inventory. If there is a store after the arc ends that uses them. This is not great.
@foggy bloom pretty sure the only thing that will be spendable are the epic reward tokens that you earned from milestones. The monthly borg points were just score counters for those events.
Why are these prices inaccurate
When you go in it then says 49.99
Thatโs little shady business
If it says $19.99 we should be able to buy it $19.99
As you can see once you go in it shows different price
@strong hare Can you send me your PlayerID via PM? I'll try to have this looked into
Unfortunately we should be able to buy for the the $19.99
Bad business practice
Sure I can send it
Cheers
@strong hare Turns out this has already been on their radar and is being investigated. Your report and ID will assist further in that so thanks for doing so. ๐
No problem
Hi @ivory vortex . I have a question. Today I replaced Domitia on bridge of my Envoy and it's warp speed decreased. However she should impact warp speed only when cargo is full. And the cargo on my ships is never full. Could you please fix it? Amongst many other bugs...
@young bronze
@fluid wadi
no need to tag everyone
Domita does some weird stuff to warp speed.
And you need to double check that your cargo is full. sometimes when raiding it is one short. Been like that since the game was released
Sorry, just wanted to make sure my meaasge doesn't disappear seen by nobody.
I wasn't raiding with my ship. I mostly use it to simply mining.
*message
In most cases cargo state doesn't even reach protected capacity.
Issues with shields. I've never been able to do these things before and am wondering if it was a change made purposely: 1 - I can scan my alliance members. 2 - I can scan a non alliance member even when shielded. Started after the most recent update. Server 31.
*Sorry to the guy I screen shorted, just chose someone random.
Ahh. Yea she only works if cargo is full. Sometimes there will be a display bug where it shows a shorted time, but when it reached zero your ship is still traveling
@willow creek That happened with the most recent update. No idea if it is intended or not
'But I like it so,...
@young bronze what about that Phindra though? Think I can crack that base. ๐คฃ๐คฃ
No guts, no glory
@young bronze it is not only the timer. In details menu the warp speed was 4.5
After replacement it is 3.5
And the ship needed more time for the same route
@foggy bloom you're not missing points, there are additional points awarded during the swarm events that weren't actually earned.
@young bronze it
Domitia does actually increase warp speed while empty, has for ages. I've even tested it before ๐คทโโ๏ธ
On a quick test warping to the next system over just now I have the following stated times, and all arrived at the stated time:
Helvia 8 seconds
Domitia 8 seconds (recall time took slightly longer than stated though)
Both 5 seconds
Neither 17 seconds
yes. She is an odd one. Sometime she works when full, sometimes she doesn't. Sometimes she fits warp speed while empty, sometimes she doesn't. Sometimes it shows a shorter speed, but the timer will just stay at 0 for a few extra minutes.
It's beyond me how they manage to fit so many bugs into one officer. ๐คฃ
That's usually a recall issue, when empty it's often or other way around: shows as more time, but it's already there (super annoying when you're raiding and your ship suddenly appears out of nowhere).
What you're talking about is a bug where it fails to update the warp timer correctly, though the actual speed will be right by how the officers are working.
Any news on a stable iOS client for iPad users?
Performance and stability deteriorates with every update
@inner dagger perhaps. all is well, thanks.
So anyone else lose the Easter Eggs from completing yesterdayโs mission?
I mean, like everyone else I got the gifted eggs, but I also completed the missions as stated. Yet somehow I didnโt get the eggs for doing so.
I invested my time, resources and effort to complete the missions - why should I be denied my rewards?
I got both the chest and the ones from the event
Borg is missing the kill to get the ticket ( recruit)
There is also a bug when instigating a battle. I have started an attack on a red the ship starts heading towards it, then stops suddenly. Happens heaps.
Another is after an attack on a red, my ship gets stuck in attack mode and can't set it on next attack or recall. The only quick fix for this is to set another ship to move and quickly stop it. Then it unlocks the first ship from attack mode.
Another bug is when you have completed a mission, the dialogue box opens. Sometimes there is do many dialogue boxes that you can't close them all, without even reading them, before your ship is attacked by a red fighter, killing you, losing ship and RSS.
@rain dew 1. this is not a bug, it happens that the red u targetted was engaged by another player 2. this is a real pain, <@&509691205798592532> is there a hope for this to be fixed 3. this is not a bug be carefull what out where is the red fighter. one thing that works quite well is to click some where far just after battled and before the dialogue box opens, but u must be pretty fast and with bug 2 praying for that one not to show up
@dusk hinge - did you finish the event before they provided the free eggs? (I finished after, and it said I got 150 eggs, but when I looked, they werenโt in my basket.)
@dusk hinge why are you tagging us, for something that is working just fine? Pay attention to your target.
@placid radish sorry but this is not the case, the point he refers to is the ship blocked in battle for ever until you make a movement with another ships or restat the game
@pastel cradle completed event a few hours ago only way later then the gift
Instead of spending time playing, I spend time restarting the game... ๐
that is the exact bug
<@&509691205798592532> this is confirmed from many players have you not the same issue playing ?
As we said multiple times in the past but still you are tagging us 
as a hint for developers I tend to see it more with high number of players in the same system
Devs are aware and working on a fix
this was my question ๐
however to point out that this issue has been shifting from a bit annyoing to fully annoying with the last update,
previously you could open a chest and it was gone, now the chest open turn around is not working. and the frequency much higher.
Same ship, same Crew, how could the health, etc decrease to 20k?
Can someone explain how I can be running the Crystal event and the latinum event, (Crystal requires 1.80M and Latinum requires 1.62M and both provide 10 points per 1 G3 mined) But I finished the Cyrstal event with 284k to go on the latinum event?
Level 29, all event done, only 115 point. <@&509691205798592532>
Other player level 32 same problem.
how do I recall chat logs from 2 hours ago
@rugged grove you might have spent some uncommon crystal during the day?
Shouldn't todays galactic gathering be ore? for me its gas again ...
Just sent in a ticket, but these problems have been going on a real long time. Think they can get fixed before you add new content?
I've had problems with my mines today. The countdown reaches zero even when there still several hundred left to mine. This has not happened to me before but has started happening today.
I click to get de regards. But only lost 10 coins .. no regards received.
The player is stuck in resources, visually it is there in fact it is not. Maybe some bahaus,cheat and more. Localization Oficina all reboot it still hangs in place, like gathers
to whom do we report if we didn't get rewarded for referring a friend?
The first round of referral reward distributions of April 9th has concluded.
The second round is scheduled for April 16th.
๐ธ If you haven't received the rewards for your referrals:
Please verify with your friends that they used your invite link to install the game.
Make sure they had also reached OPS10 before April 9th for you to qualify for this round.
๐ธ Did you qualify for the April 9th distribution but did you not get your rewards?
Please send a ticket to Customer Support and include the username(s) of the people you've referred. They'll work their magic to verify things and add you to the next round of referral reward distributions.
๐ธ Information on contacting Customer Support can be found here:
https://discordapp.com/channels/509679626763632640/557163704383438850/632147480418713602
Rest assured that if your friends are not OPS10 yet, there is still time.
For more information, please refer to the 'Invite Friends, Earn Rewards!' article on the in-game billboard.
Danke
the armada sign is not visible ..
When I recall, my ship just sits on top of my base & looks like itโs sleeping. Then I hit recall & and an error message shows up. Then, my ship finally shows that itโs at my base. This was an error that was once fixed. It didnโt need to show up again! ๐ก๐ก
Got a problem I've been mining with an fully leveled envoy and fully leveled forunite mining vessels for 5 hours and just now got to the first level completed.
@native oyster spend the mats you get more points for it
I am on research and the station upgrades but I'm level 19 and almost all my stuff is 15 hours or more can't spend them fast enough
Ship upgrades as well count
Cmon nopely
@ashen portal working as intended mate. They want you to battle for it
Battles are taking ages to finish, ships keep going round in circles for upto five mins before ending
Retrieving crap all damn day long in all screens
Stuck in effen battle multiple times an hour with NO HELP from opening loot items! Annoying as funk when you get a zero node only to be zero yourself!
What the hell?
Es gibt nicht einen einzigen bagayu mit der Allianz LUFC 164 server. Der Spieler scheint auf die Sammlung von Ressourcen zu Pinkeln, aber es ist nicht da
So there is still the problem of ships stuck in "combat" and not being able to move it until either it times out and releases which can be a min or more or restarting the app which doesn't always fix it
Also the node you CANNOT mine. It says it's open to mine. You try to mine it and the warning if you have shields up comes up. You click ok move your miner there not mining, and no loss of shield. It's a useless node.
The ship not docking....๐ก it's a lot of annoying under a raid. and what is error_0_?
My ships donโt dock several times daily.
Northstar mining rates are severely out of whack.. In game, my Northstar shows as mining at 4680 per hour, so always thought it was a viable option for mine refreshes and unloads however having worked out, the actual mining rate is around 8600 which is a significant difference. This has caught me out a few times.
Scopely! My starbase got hit this morning by an Antares and a Botney bay. None of the opponents ships were every fired upon and my ships were magically destroyed. Iโm going based on the mail in my starbase inbox. How do I verify this is what happened on the server? This is the second time this has happened to me.
Does Scopely read this board and respond?
@fervent tapir the battle reports are not always accurate. Depending on the number of hits it took to crack your base, you may be seeing only the tail end of the raids in the battle report.
Ships stucked in battle
dev are aware and working on a fix
Ty โ๐ป
Hello, I think you've just answered this directly above but was coming here to share a small video. My ships sometimes hang after defeating a hostile and it can take a little while before they become usable again. Thank you for reading.
https://imgur.com/fTYS4KR
The following error has been occuring for me since the Diplomacy update I think (enemy/ally/friendly tag etc.). When I go to view the alliance power leaderboard it incorrectly assigns my alliance name to other alliances on the leaderboard. A quick fix is to back out and go in again and this always fixes it but I thought I'd share it here as it's a small bug.
https://imgur.com/Zh08pyK
This bug is only minor, not sure if this sort of thing is what this channel is for, but on my tablet I find the event store sorts the 1st pack to the end of the queue after pack 10. Something to perhaps fix for future event stores, thanks.
https://imgur.com/06Mb9B2
I canโt attack level 21 anymore. Iโm on level 28 and was able to attack lvl21 weeks ago
@muted scaffold were you 27 weeks ago by any chance? 27 is the highest level currently that can attack a level 21.
Nope, I extra changed from 27 to 28 because I was able to still attack lvl 21. Maybe there was recently a change ๐ค
Extra changed? No recent change that I've heard of @muted scaffold 28 can't hit 21 per the PvP level range table from our friends at LCARS ๐คทโโ๏ธ
Hmm, strange... thx Order
I think I saw this already posted but ships stuck in battle and being destroyed when they should survive
And ships not docking completely on recall
And yes the glitches and delays in player names and levels
Invisible fighter ships
I think thatโs everything new
This bug has been occuring for me recently (since a recent update I guess). If launching an attack on a mine from outside the system, as soon as my ship enters the local system from warp and is then 'en route' it will appear to teleport straight to the target node and sit there idle when in reality it's only just entered the system and is still travelling towards the mine.
Ship B in the video:
https://imgur.com/XoTOPQR
Yes same behaviour i have amother on the long list of bugs
Should i not get 5 points as i have a borg as capt?
@cloud dune I believe if you check the events points before and after it will go up correctly but the amount displayed on the black pop-up banner is very often bugged and does not display correctly. I've definitely seen that mentioned before on here somewhere.
Try checking the actual event total before and after a kill and let me know if it adds 5 points correctly.
yes
Oops, deleted my post instead of editing but yes, 1 point for the kill and a bonus 5 for the Borg officer captain = 6 points ๐
@muted scaffold lowest a level 28 can hit is level 22. 27s can hit level 21s. That's the pvp level was like it when I was level 28 not a recent change
Hmm okay ๐
Hit send for a chat message: CRASH. Open a chest in officers: CRASH. Attack a hostile: CRASH. View an armada: CRASH. Scan a station: CRASH. Select a node to mine: CRASH.
Sensing a theme here? I know the developers are aware of the issues, but the game continues to CRASH! I have done all the things suggested in known issues, including deleting and reinstalling app. This is ridiculous!
Ty guys
I want to be refunded for 100 armada points since I started a armada that was free...then a few moments later there was another clan allready there and with a shorter timer than mine.
So I just 100 armada points and I want them back.
I receive several notifications of generators are full (when no enough rss are in stores), but I have a lot of rss. ๐๐ปโโ๏ธ
Im seeing a lag in the time one player sees a 0 node and when another does. Appears to be up to 30 sec in some cases.
Before I can move my ship im destroyed, others report same when I hit them.
Also continuing to get complaints from my players about shields, primarily 8 hr, failing before that time. I timed one once with my phone timer and got only 7.2 hrs out of an 8.
Does anyone care about their work anymore? I mean honestly and truly. Playing a game is our way of tipping our hats to creativeness. But when no one bothers to check their work I have to really scratch my head. If this person, who created these graphics, worked for me, they would be out of a job before lunch.
Letโs see if any of you can spot the defect.
It would look to be that you did not get any awards
@half pawn already reported
Event store shows 2 chests needed to open Borg 10. I am unable to access tho inventory shows 2
So finally got an assimilated d'vor and the antique latinum shows up as claimed in the battle report but it wasn't in the chest when I opened it and I'm showing zero quantity in the refinery. Anyone else have this issue?
Return to base
Can anyone explain if this is a bug or not. My ship is showing different power on reports to that sat in open space. Its not happening for any other ships
Yep that did the trick thank you
Hello. Today i gave in my dailies and randomly checked the rep and instead of gaining i lost 30k. Both factions are same level so the rewards they give are the same. Is this a bug or? Server 157
Today i puchased vault of latinum and think there is a mistake. I only recieved 2 k latnum for $100. Something is not right there.
Hahahaha......catfished!!๐คฃ
@loud geode no mistake there. You actually purchased 2.000 Latinum for $100
And got a bonus 200k of steel.
How about fixing the constant crashing of the IOS platform
@twin crane when you click on each one (Borg premium reward 10) what is the actual text they show?
The game is so super super super laggy that I was forced to put on a shield during a raid. Please finally FIX this. Please. Sigh.
I restarted 3 times the past hour
Nothing helps
Fix the game
Thanks ๐
And feel free to reward my shield, only had to use it becauses of the buggy, laggy mess that the current version of STFC is.
@loud geode scammed XD
Why am I being attacked when I'm showing as a pawn in augment space but for some reason when I show the system its showing me as untrustworthy?
On says Feb, one says March. I guess I needed 2 March. Thanks for your help. (Poor me no Borg avatar. My world ends. ) lol
@graceful steeple The Augments and their allies (you) are hated by the inhabitants of Augment space. That's who chases you.
@silver nova ok thanks for the heads up. Just was finding it odd I had no trouble with mining yesterday but all of a sudden I'm getting sttacked even with my faction being in good standing.
Bases get cloaking devices but not ships?
I love the lag, multi-ship battles are the REAL Star Trek!
Yeah it's impossible to play. The ships stay at "in battle" forever (are destroyed) and you can't rep them while your ally base is raided.... Or still attacking an enemy ship (in attack animation) while the battle ended 2 minutes ago
@rocky quail Yeah, my base was getting hit and the game made defensive actions near impossible, I kept leaving the app to force it to try to refresh so maybe my ships wouldn't be stuck in battle while my base was getting pounded. last time I contacted them about this kind of issue it was by design and everything fine, because their support personnel do not play the game and just parrot whatever they're told to
@keen hemlock no its not a bug, it's what happens when you have kirk as captain, he buffs the ships stats, however, it wears off at the end of battle, sometimes causing the destruction of your own ship even though the game said you won
Fix the bugged data node in Yarda it's been down since the data event
1 of my alliance mates could mine there, but I still can't and as far as I know nobody else can either
@plush epoch Thats what I thought, but should the higher power value still be displayed when I'm sat in normal space not attacking anything? My alliance see's the 2.9m when the ship is doing nothing
Something wrong with my viโdar ๐ค
@plush epoch i tried it with a different crew and guess what ... the same power difference
@keen hemlock it is just a visual bug,not because of Kirk
@nova panther Which one is right though? as the reports and everyone else sees the higher power of the ship. It's only happening with the ISS Jelly
I would say the one outside space.I don't trust scans
Also does your friends see it higher power when it is outside base?
Or in battle logs?
Yes they all see it at the higher power. Its only me that sees it lower
And battle logs have it higher
Try it with Vidar in same dock,same thing will happen.Just a visual bug ๐คทโโ๏ธ
As soon as you suggest that I find every ship is now locked on the pad its on and can't be replaced ๐ญ
๐
Yep docks A and B are locked in ...... restarted, cleared the localisation, taken the ships out of base and back into base ... killed a bot ... and still locked
I swapped out the vi'dar for a b'rel to put it onto dock A and thats when it locked the ships
Sent a ticket in but seeing if a reinstall will clear it
First time hearing that so no idea what would help
@nova panther Yes it did work! It was weird. Anyway ... tested with the viโdar in dock A and kirk crew .... no difference in ship power
๐ค
It isnt special to ISS Jelly that I know for sure because it happens with my Sally and Brel
I've not been able to replicate it with any other ship
Normally I would be able to defend someone from being raided
but your game is too buggy
if my ships are in battle for 1 minute
I cannot go to babel
and tapping a ship takes 10 seconds to load a pop-up
I can't play the game like this
literally can't.
@near pivot are you using Pike and cadet Scotty for a boosted warp range?
@verbal vapor you using IOS?Because I could raid today and I am using Samsung S10+
Yep, but fairly sure another alliance member who tried to do something is on Android
Everyone complains about it
@near pivot Pike only works with combat abilities so even though you see an increase in warp range it isnt really increased by Pike.Just a visual bug
ah ok thanks
IOS is weird,lots so specific issues but Devs are aware @verbal vapor
Ah in this case the other user was on an iPad
When it will be fixed?No idea but I am sure it is one of their top priorities
not latest version
Okay, thanks
I hope they fix the memory leaks the app suffers from while they're at it
Any bugs been reported about shields just dropping well before they are meant too ?
Yep, or rather shields not dropping but being raided while the shield is on
Send in a ticket
Also, again, during all the laggy shit of 3 ships flying around that weren't there anymore, I tried recalling one of the ships and that translated into pressing the 300 latinum button.
How amazingly great, the designer or dev who came up with this should receive a promotion ๐
preferably away from this game
@verbal vapor have sent in ticket was just wondering if it has happened to anyone else
Did swarm ships get a bump in power? Iโm doing roughly 50% less damage against lvl 32.
nope. check your crew
@waxen shuttle are you using Chen or T'Laan?
Set an eight hour shield at 2:45 get back in my truck from work at 11:02 PM and I was attacked and cleaned out 2 1/2 hours ago how is that possible. This is the second time this is happened
Why can we not see Officer XP here anymore, we definitely don't need to see Resources on the officer screen!
@nova panther I'm android s10e and couldnt play yesterday. If there was 1 other ship hitting hostiles in the system i was in I was getting stuck in battle. If it was a system with no1 moving other then myself it was fine
@silver nova found a workaround for my miners in augment space. Bring a warship in first followed by my miners. They only attack my warship. I can leave the space and the miners are good from then on or just sit my ship there and let them keep attacking it after about 20 wins it seems to stop. But atleast now I can mine without having to worry about them, they just need an escort at first.
Above is pic from alliance member and me. Thier ship is stuck and will not respomd
Server15 . They are sending in a ticket as well but wanted to put here as well.
@graceful steeple same works in hostile faction space
@autumn socket yeah I figured, I'm pretty new to the game so just getting into the ins and outs.
@graceful steeple Vemet, Joaquin, Tpring. Don't get hit on the node or it will glitch the client.
@kind plover same thing happened to me after I set a 24hr shield have put in a ticket but not expecting much in return
I'm on Android and the lag (ship staying in combat, opening action window) is happening a lot on my side as well. And after about 5 minutes the game is lagging even worse like having 5 fps only or even freezing. So it's not only iOS
@novel elm @kind plover I had a 7 day shield drop after a couple hrs and was told I'd selected to attack
@autumn socket wow. Really thatโs ๐ฉ
Devs are aware and working on a fix
@nova panther ๐ค
@novel elm best bit is when I logged off my ship was on a mine when I logged back on it was in the middle of the system sitting on the sun
Wow when did this happen ?
Hello everybody. I have a recurring problem. I keep losing my chat history. I had several chats ongoing yesterday that I would like to return to but this is my private chat screen now.
Seems that Hadley ability doesnโt work. Was checking 2 rounds with and without Hadley. Exp ship pts donโt increase 40%. ๐ฆ
I found mistyping in one of borg mission ships,
01 HOSTILE BATTLESHIP, not explorer
Anyone else have issue with prices changing on them?
I actually made a purchase with assumption on lower rates and was charged full amount
I think there might be a problem with async api calls. I often see that ally chat can be shown in galaxy chat(if I switch from ally chat to galaxy chat fast), sometimes I see ship or group of ships that is not presented in this system(I seen those ships in other system and now it show me same flying way in other system but I cant select that ship).
As I understand how async api works - those responses is not completely secured and can be returned to not assigned object
@boreal osprey always check the price before clicking to buy
Yeah.. i got excited and didnโt put much of a second thought into it. Pretty upset it was $99 and $19 tho..
Using Vi'dar, borg captain in use still only getting 1 point per ship kill, should be getting 5 points?
@native oyster visual bug if you check your points it goes up by 6
Same event 2 lots of scores only shows you the one score for that event @native oyster
Cheers guys๐๐
cannot finish mirror mirror
Elva 11 @near pivot
thanks
@native oyster T4 is max level 20 though? 5 levels per tier, 4x5 = 20.
Really? I just got on tier 4 yesterday
Won the latinum antique today but itโs not showing up in my inventory
it's in your cargo hold, can't be refined until you return to base @silver whale
Ok cheers I thought it just showed up straight away
The PM chat has gotten worse over the last week. I have started receiving reports from clanmates that they PMed me and I didnโt reply. My PMs were cleared from my PM tab 4 times yesterday and entire conversations go missing as well, and it itโs limited to messages Iโve read. Messages Iโve never seen have gone missing.
Chats been broken since day 1. Occasionally theyll โfixโ it.
CodingIsHardโข๏ธ
When the frozen is going to stop . And dont say take 2 ships in ons systeem because that is not working Amy more the frozen is now wurst up to 5 min frozen grrrrrr@$#$!/$%
The reputation event is buggy...again. Joined the Romulan reputation event, just the one. That single action joined me in all 3 reputation events resulting in a major hit to my Romulan reputation, I need my points back folks.
this new Events "Hunt Factions" if you shoot 18 or 19 Ships you should become 1 Point, but the Systems Kaikara, Krah'Hor and Lorillia doesn't work
are there other Faction Systems with 18 or 19 Ships?
- No temp when base attacked. 2. No notification banners. 3. No flashing red lights. Super sucks to be killing hostiles and accidentally notice that the guy had already taken six scoops. If I had been asleep at night I'd have lost everything, which, which happens to be 5 bil steel and almost a bil dil.
Come on Scopely. Get your shit together this has been a thing for over a year. CodingIsHardโข๏ธ but It'sNotThatHardโข๏ธ
If every one of us come now togehter and stop buy packs till all is fixt then i think is going to happen fast . Game is getting frozen now to many time play 5 min frozen 5 min playing now only to repair

Unfortunatley Scopely doesn't have to fix anything (which they are keenly aware of). They make bank, and dudes continue to spend thousands upon thousands of $ on this broken game.
Instant research is disabled for no apparent reason.
Update: About half of my available research cannot be completed instantly. The half that can have either 0 or 1 additional resource costs (e.g. common ore), the half that cannot has 2 or more. That's the only correlation I can think of.
@thin brook instant button is unavailable when there is a cost that can't be bought with Latinum. In that ss it is uncommon ore.
When you press that Instant button, no resources are expended except Latinum. And since you can't buy uncommons and rares, the button is disabled
Ah, I assumed it consumed the resources but bypassed the timer. Good to know.
๐ ๐
I keep getting this error and have to reboot several times to finally get to my dailies.
I get these errors when I attack a player or base
And I constantly get caught in the never ending battles with reds.
@ivory vortex I just killed 10 x borg probes in 26 level Nenes Alpha, always making sure the cargo was high. based on inbox I should now have 2430 more than when I started. pretty sure I had around 2000 after last refine. now I have a total of 2735, that's too low
@exotic lake you need to take before and after screenshots to confirm. Guess-timates are not applicable...
I was afraid you would say that. of course I didn't because I didn't expect to encounter a problem. I will definitely do it tomorrow before my next round of borg prob trashing
And yet again today my base gets hit, no notifications no flashing lights.
Bug Report: The system nuHmey veQ [45] has no hostiles spawning in the system except for one scout. Please fix this. Thank you.
So why do we have dead nodes, can't mine them at all. It says you can mine but when you try, if you have a shield up, it says attacking an empty node will drop your shields. When you try anyways, nothing happens. See pics.
That happened to me but when I restarted the game it showed there was actually another player there mining.
So yeah, definitely a bug.
I want to report the use of Xploits on a given server, is this the right place to post the complaint here?
what exploit?
I play on the server: EU-141, for a long time there are alliances that play dirty, they do the following:
They send a warship whose route passes over a planet or a star base, when it is above, they send it home and they cancel it, which makes the ship stay on top of the planet. When you go to select your ship, you can't, the game selects the planet. You cannot attack, but they can attack.
Many of us have asked them to stop doing it, but they laugh at everyone and refuse to play fair within the rules.
they are not cancelling warp or anything. With mission planets or Mission bases you can select the planet/base and select set course and it will send your ship there. Once there your ship cannot be attacked. It has been that way since day 1
everyone can do it
@dire falcon
This is the same with the resource nodes, they send 2 ships to the same node, one for war and one for mining, the mining ship arrives before and extracts resources, then the warship arrives and gets on top.
When you go to attack, they walk away with the war one, you try to attack their mining ship, and somehow, they make you not be able to select their mining ship, their ship is there but the game selects the node and not its mining ship
Any ideas as to why I have not had a single rare return from all refining attempts for 6-7weeks at least.....is hiding up my research and ship development
@uncut radish Can you be a little more vague about your question? Rare which element? How many refines are you doing? How often are you doing the refines? Screenshots? Spreadsheet?
Private messages are clearing every day now.
@half pawn I am refining every day and is all 3* (gas, ore and crystal). I refine pretty much as soon as it show that I can
I don't have screen shots or spreadsheets
you have a better shot at rares doing 2-3 pulls as opposed to 1 pull
Just as a reminder, the Reputation events issue came up yesterday, seenprevious entry. I really need my rep points restored to normal. For clarity, joined one rep event, the system entered me in all 3. Please help.
Not sure why that happens.Please open a support ticket as well
They hide those really well, where are support tickets found?
Support can be contacted through various means.
In-Game:
- Select your commander's badge in the top-left corner of your screen.
- Select 'Settings'.
- Select 'Help/FAQ'.
- Select 'Lost Progress & Contacting Support'.
- Select 'Contacting Support & Reporting Bugs'.
That article will describe the necessary details and remaining steps for you in order to create a ticket.
Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1
E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io
Note:
Response times can be up to 5 business days, not including weekends or holidays.
Server 152 there has been a lvl 38 scout stuck on a spawn point in nequencia since Xmas. Can you pls fix this?
shift your focus, devs, to fixing bugs not new content. Tons of data/ore/resource nodes just 'disappearing' or 'missing' in server 12
Can we PLEASE fix this ship getting stuck in combat bug! Having to reset the game literally every hostile kill now has gotten ridiculous.
Can we PLEASE fix this ship getting stuck in combat bug! Having to reset the game literally every hostile kill now has gotten ridiculous.
@unreal pilot move other ship a bit, and it will clear the stuck. Or open any loot box. It's usually help.
Von welchem Level oder wie kann ich eine Qualle kaufen?
Bug: unable to shield or relocate after an attack kept getting request in progess error message support dont give a crap. 4 minute window between attacks I was unable to shield or move note they stopped because I was online the entire time. After the 4 minutes of unsuccessfully putting a shield up the attacks restarted. Morgan said its my fault not scopley
Proof of attack break
What do you say now Morgan?
Reputation event is starting without my intervention. Only I join in the three faction hunt events!! ๐ก๐ก๐ก
Second time this month I have had all 3 Daily Reputation Event activate after I spent resources. In each incident I had clicked "JOIN" for only Federation. Previous Customer Service ticket did not resolve the first incident, nor do I have faith that second one will be resolved.
Frustration level is high because the "JOIN" button was introduced to help alleviate reputation losses by mistake. Every player knows how challenging it is to grind for reputation - let us not forget the Respected debacle - so to see this continue to be unresolved is maddening.
@lethal helm reputation is worth losing to me, just avoid attacking the mining ships of the faction you get along with and only attack the mining ships of the faction you don't get along with
That should prevent you from losing a lot of reputation from the faction you're well with.
Glad to see the auto shield bug still exists. This time I was in the game myself, and noticed no shield came up following the attack
Fortunately, they were expecting the shield to come up
And I put a manual one up within 2 minutes
@still patio If only it were that simple. When you're a player such as myself who already is Respected with 2 factions, has been grinding a 3rd, is out of missions that I can complete to raise faction reputation, and is diligent about not completing opposing faction dailies (at loss of potential rewards) then no, it's unacceptable that my reputation be penalized simply because I spend resources through no fault of my own that the game is bugged having activated all three dailies. It's not as if I can "un-join" or decide not to activate rewards.
@lethal helm it also depends on how much reputation you lose for doing the 3 events, but I agree, the game allows me to hit the "join" button in one and not hit the other 2, but for me the prizes are too good not to hit 3
Clarifying: The "bug" is that only 1 was joined by user, but all 3 activated by... bug.
Itโs been doing it to me also. Support first told me I misclicked, however it requires to hit join on two separate screens and for both factions. A second ticket said they are aware of it but have no times frame on fixing it. Itโs very frustrating indeed to try to mange rep level when it auto joins you.
I didnโt join any and it auto joins me for both kling and fed
What happened to my transwarp tokens? I was using them up to make way for the new ones (to stay topped off in case of Borg event), and the gift disappeared. I have many hours until theyโre offered again. They should stay until until I claim them. If the next round comes up and I havenโt claimed them, I lose the new onesโbut once offered they should never go away.
Pike together with Maurela gives Scotty + 3 warp, shows it have 8 +, but ship is not flying to maxed warp system, please check it up! With best regards Ace.
@mild pagoda im only lvl21. Can only do 1 batch at a time
Ok this is bs no notifications except 30 after my base was drained did I get a notification that my base wad under attack. Didn't warn me that my shield was about to expire or anything. I was completely drained.
This is what I had yesterday
Now
@ancient lynx that same thing happen to me last night but i was on and it gave me error saying request in progress when trying to shield. i had 6 min break bc attackers knew i was on but bc i couldnt shield they continued on. morgan from support said cant raise shield from attack blah blah and it something with my setting meanwhile i was online in alliance chat
i sent screen shot of the 6 min break and said why did i get error message than and no shield
Thus isn't the first time this has happened they need to get these bugs fixed I lost a lot of hard earned rss. Im at the point of not spending any more money on this game and quitting.
yeah me too
@mild pagoda the person talking about parking on planets was talking about parking on base hubs. Ships can be made un-targetable on them as well, and I donโt think it was a planned thing. Done right the ship and players has a distinct advantage over others.
@hollow blaze no, the bug has gotten worse, nothing short of resetting the app can clear it now.
@native oyster pike does not boost scotty, it's been discussed at length. there might be a pin about it somewhere.
@unreal pilot please don't tell me he doesn't work, try to fix it up
They both are feds so when support was trying to tell me probably it's because of surenergy was fun, we are not in child park to say something like that
Pike only works with combat abilities. Anything else is a visual glitch
Than it should not show that scotty have bin maxed to 8
But it's showing
And not working
Bad try cheap
Anyone else?
Bad try what? That's how it works. End of story
๐ this is gold.
You realise no one here can fix it for you? Fact of the matter is the the client works out the buff differently to how the server does, client works out buff on all abilities but loses to server which is coded to only buff abilities during combat.
๐คฃ๐คฃ๐คฃ
I have faith in Brassman's abilities to fix everything
Just told it's showing scotty have 8 warp +
It does, and it's a known bug. Client is coded one way and server is coded another, server gets the final say.
What kind of combat is it??
Warp range doesn't seem like it should be a "combat" ability, does it?
So the client, what you actually use and displays everything, does all of the math and whatnot for everything. But then it sends it to the server which is what actually does everything, which is programmed with different formulas and rules for some silly reason. So your client says "yep, extra warp, let's go!", And then the server gets the requests and gets a different result so says "no, go away".
Nor does Stonn's ability. Or Tpring...
What kind of combat you are saying if it shows + 3 warp
If only combat should not showing + warp
We're saying that in reality the ability will only work during combat. It will display on other abilities because the client and server have been coded differently..
Or maybe it's cause of surenergy??
Remember, itโs not right until itโs scopely right.
And pike, despite whatever it displays, only actually affects perks that trigger in combat
Read what I'm writing ๐
Two different codes running that return different results. Client shows on all abilities, server only works on combat abilities. Server gets the last word, with no regard to the client.
Better fix bugs guys before asking for money
And bla bla bla
Or pew pew
๐คฃ๐คฃ๐คฃ
@native oyster they still havenโt fixed the issue with xp bonus perks on officers, thatโs been more than a year at this point.
They have so much lugs
And bugs
But can only arguing
Nothing more
Trying to make them Wright will not fix the game
Yes, they do.
We're trying to explain to you what the bug actually is, it's known to the Dev team, and no one here can do anything to fix them ๐ด
Than make game free
If you can't make quality
It's simple
Nobody can is not answer
I feel either you are drunk, or ESL, or maybe even both. Put the device down and walk away from it for a few hours
Playing more than one year and can see only how you guys trying to make more money on it
You seem to be missing the point, the Devs aren't here ๐ the best you really get is a volunteer moderator.
We've explained the bug, how the ability actually works, and the the Dev team are aware of it. If you'd rather go back to customer support and their incorrect information then that's fine ๐คทโโ๏ธ
Case closed
Scopely always wright
Think it was really nice chat between us, so everyone who will read it will make his own decisions
We're not Scopely, we're just people trying to help you with the correct information๐คฆโโ๏ธ
Just people witch are on scopely side
If you are not from Scopely , than please put devices down and let the scopely people answer and help
This is bug reporting room
In official star treck channel
Scopely's side? We're explaining what the bug is, with better information than you've gotten from the Scopely customer support team ๐ and if you're going to wait for Scopely to answer, good luck ๐
That's was perfect answer, making screen shots, will make comments everywhere I can about that game, actually screen shots will say everything
My god what did I walk back into?
Rest assured I have fixed all bugs. everything now works as it should, regardless of what the client shows. If your client isn't showing things right or acting all funky, then it's probably your fault. ๐คฃ
You deserve a raise
and don't forget to click that link for 1000 free latinum.
Remember, and use it as a mantra: itโs not right until itโs scopely right. Thereโs a ton messed up in the game, and more breaks down daily right now. We arenโt excusing it or defending it, just trying to explain the reality of how the perk on pike was supposed to work. At least that one does work, the other is completely broken, or.... scopely right,
So it's my fault it doesn't work or it's only combat for Pike, you guys try to talk between each other before you trying to make me idiot
Other way it looks other side
Itโs your fault for not listening to the people who tried to help you before you went all wharblegharble and doubled down on ignoring it.
IT doesn't understand sarcasm.
Before comments with screen shots of that
It doesnโt understand a lot of things
When you calling customer with " it "
Just will lose some potential new customers
Nothing else
Continue guys
They're also customers ๐
Sure
Scopely, I'll take my payment in small , unmarked, non-sequential bills. Wrapped in plastic and in a brown paper bag.
there are no scopely personnel here, how many times must we say it.
Lol, is he accusing me of being a scopely employee or shill? Dude, Iโm a freebie player
both i think
And this is not star trek official discord channel??)
Had to mute because there just isnโt enough deodorant available for this conversation.
I'm mining data. This is so much more entertaining
I'm pretty sure we need a moderator to step in and tell us all to stop chatting in #๐พ-bug-reporting and take it to another channel.
@buoyant whale yes it stinks from you
Wow, I reported bug, instead of hearing will be fixed
The bulk of the people here are just players, some of us try to share the information that we've learned in our time playing. Even the mods here are just players ๐คทโโ๏ธ
There are a couple of actual Scopely employees, but they aren't here much and don't really answer these queries.
The customer support who gave you incorrect information are Scopely employees, and you're welcome to continue discussing it with them if you want to get unhelpful and unsatisfactory answers ๐คทโโ๏ธ
So please shut up and let me hear employees
They're in Europe and don't work weekends.
๐ good luck ๐
If it will not happened will post it everywhere
This question has been satisfactorily and thorougly answered. this conversation will now be closed. please direct all further comments to this brick wall. ๐งฑ
Also, the customer support staff largely have little or no knowledge of the gameplay. Actually have ss of that statement from an actual scopely dev. They can and will say the wrong stuff quite often. They will give you different answers on what weapon types a Saladin has from day to day or week to week, for example.
bug report: the universal translator appears to be malfunctioning.
Was just flicking through the packs and noticed this... ๐ค
That's why I wrote here and don't want to argue with you guys
Need scopely employees answer
So please shut up
Exiting chat...
Your info wasn't interesting
You shouldn't even start it
Cause was writing not to you
Thanks for leaving that chat
And not sneaking your nose not to your business anymore
@ancient lynx here is the bs response from Scopley after sending my report
It is scopely style bud
@frigid knoll base raids tend to generate a lot of lag on top of the already substantial amount of lag the game appears to be experiencing. It can sometimes take several minutes for the client to catch up. I can't say this is what happened, but it seems likely. In general, if you start experiencing strange errors it's a good time to restart the app. If you're being raided and can't do anything it can't hurt to try.
Brass man you told me 15 min ago there is no lags in game
@frigid knoll The raiding mechanics were recently changed. It's been discussed and maybe they'll change it back with enough negative feedback.
I usually restart during my 10 min shield when I get hit
Cheap I am starting to think you get paid from scopely to give some bs answers
Everything just not to fix anything
If not please shut up
And let employees answer our questions
Well, it's true. Used to be able to shield at any point during a raid. Changed for some unknown reason.
Well don't make mess in bug reporting room
@native oyster I was obviously being sarcastic, i figured the emote would have given it away.
Ofcourse
Nobody asked for mustique answers
We, customers, would like bugs been fixed
Not read for some stupid answers just to shut up the customers of the game
Even trying to disrespect customers saying we are drunk or something like that
Waiting for employees to get in that chat
Other way will make comments on Google play and etc.
With screen shots of that stupid conversation
Instead facts of what is done to clear up our issues
I think we should just ignore him and wait to see how long it takes for an actual Scopely employee to respond ๐ด
Same response on Monday
Mods aren't Scopely employees FYI, just volunteer players that moderate and advise on here, so don't listen to them either! ๐
Hammer included
Think just don't make mess in bug reporting room please
He's just going to keep ranting to the ๐งฑ wall. we've explained numerous times. It's out of our hands.
That's crazy guys
Official game channel
๐๐
Please ignore me and let all customers see how work that room in official game channel
Don't have any wish to read that bs from not working in scopely guys
Especially Brassman
Who is saying all bugs are destroyed
And it's my fault that I still have them
Complete bs for kids
Like I said bs for kids, only emotions, no any variations to solve any problem
You don't understand having it explained to you multiple times, and you don't understand sarcasm. good luck talking to the wall. peace.
@unreal pilot on your place I would dissapeared from that chat, you said so much bs, should be shamed
First was trying to shut me up now trying to make it sarcasm
Guys you talking to serious person, forget all you know cause where you studied I was teaching
@native oyster Iโll probably get banned from the server for this, but your a tool. This may be an official game discord. All that means is they created it. The moderators are volunteer players who want to try and help others and are not paid employees of Scopely. Posting on here will not get you any official response from a company employee. The only way to reach them is thru standard support outlined below. If you donโt like what people here are telling you then open a support ticket. Support can be contacted through various means.
In-Game:
1) Select your commander's badge in the top-left corner of your screen.
2) Select 'Settings'.
3) Select 'Help/FAQ'.
4) Select 'Lost Progress & Contacting Support'.
5) Select 'Contacting Support & Reporting Bugs'.
That article will describe the necessary details and remaining steps for you in order to create a ticket.
Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1
E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io
Note:
Response times can be up to 5 business days, not including weekends or holidays.
Halibut, than if you are not tool)) answer for a simple question: what for the bug reporting room was maded here? 2 variations
1st is to solve bugs
2nd the room was madet so you guys can talk and do nothing about issues
My app crashed for the MILLIONTH time and now my Vi'dar ยฟยฟยฟstopped warping??? 1 system before reaching the Borg sys it was going for.
Wait Nick the smart guys will explain you now that this is life, and shit happens)))
Shit happening is a feature, I'm not getting the Ripple in a pond Borg mission chain because I wasn't l25 last month
This whole shitshow they put me through for a month was for nothing, I could've wasted less time
They don't even can imagine that if everything in programming made perfect, game runs normal
I've got 80 useless mission keys
So make comments on Google and on scopely sites
Maybe if I stop playing. For now you'll find enough of those, there's an entire subreddit devoted to pointing out Scopely's shortcomings
How you can see that room doesn't work for it purpose
I will make comments later
Just getting nice screen shots with provements
Don't like to bla bla bla
Have pretty much nice screen shots already))
@tepid flame so we are coming back to you my clever not a tool friend
2 variations
Really want to know your choise
@native oyster as far as I know the only employees of scopley on this discord are panic and gala and they dont work weekends. You can post a bug here and the mods who volunteer will pass them on to the developers but other then that there isnt much they can do. We will never get a proper answer as to when bugs will be fixed or what happening. Remember it's a game. You can choose to pay money or not. It's your choice just relax and enjoy it to the best that you can do bugs and all
Asking halibut
Why he can't answer himself
I made it so simple, special for the tool))
1 or 2
Why doesn't it work? 15% experience no accrual
@native oyster
- be nice to other players.
2)They already answered your question.
3)Scopely employees dont work during weekends and they rarely respond in here
4)Say someone shut up again and I will say bye bye to you
5)I am a volunteered player not a Scopely employees but answer is same: Pike only works with combat abilities.Increase in other stuff is a visual bug and Devs are aware
6)Purpose of this room isnt to fix bugs,it is for you guys to inform us about new bugs or your problems and we will try to help,if we cant help you then forward it to Devs sometimes
@tepid flame you wont get banned but please be nice to each other and dont call people tools ๐
@terse canopy yes XP abilities dont work and Devs are working on a fix
1)I never talked to you before let alone calling you a tool
2)I am not Halibut
3)you werent repeating my words
Now since you got your answer.Case is closed
Still want to fix bugs, not to make that conversation anymore, case is closed if bug will be fixed
Still don't get the point of that conversation
You want to fix bugs?You can go work for Scopely
Nice answer, doesn't make any sense
๐
๐
Can anyone advise me, I have been through my roster, I can't promote or level any officers and yet I've got 1 still showing against officers, this has been there since I maxed out instructor spock is there more I can do with him? Or is it something else?
The augment store varies based on your Rep with them. Khan shows up at ally. Other two at different Rep levels. Everything else changes as your Rep and ops level increases. Rare plutonium is not available until ops30. Uc plutonium at ops28.
Also costs increase as Rep and ops increase
@native oyster prob a visual glitch
My teammate have lover rep levels (11425) but he have rare plutonium and I have rep levels (18130) and that is it ops ?
Game is sooo laggy today - I have cleared local several times - I have reloaded countless times
But store not upgrade today , it the same 4 day or 5
The plutonium is based on ops
Ok, what is mean ops
Thanks
๐
Found it ๐
Been trying do Misson captain hostiles wouldn't destroy or something gone wrong ๐ค๐
Ok, This has been reported multiple times, by multiple players on S32 but this Crystal Node really needs to be fixed
I cannot mine it at all, says it's empty, asks for attack, I attack and my ship goes to the node and just sits there idle. Happens every time
@native oyster all my maxed officers count as a number in your officer tab dont know why