#👾-bug-reporting
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Hooked on phonics worked for me!
Hello. What’s going on? What’s this about warp being lost?
Anyone else had a building upgrade roll back? Im ops lv30. Upgraded my refinery and its now lv29 again. Trying to explain to support that i cant have built a lv29 refinery when my ops centre was already lv30 is proving challenging...
This was the first of my battle reports I don’t care about the hit but why is there no log showing my base defences hitting the horizon?
weird bug on 139 if you click on your miner the popup flashes then disappears in a second https://www.screencast.com/t/ODgiujLG
Just wanted to put my hand up saying that the 'number of missions' bug is annoying ... totally understand I have a lot of missions, but I have archived a lot of them, so why can I not pick up more?
I realise this is something recent, and have raised a ticket, I suppose it will be addressed in the new year.
How about, at some point, fixing the deal where ships can hide on a mission planet?
Just a thought....
@zinc harbor I believe that was actually an intended feature so that you could read mission text without worrying about getting attacked.
Yea but it’s over exploited. Folks hide there.
Yes it certainly is, sux when you are at war with another alliance and they hide their biggest ships there so no one can mine in that system.
If there is no mission you can do it should not be a safe haven.
it's nice to have a safe haven when you have a 10+ minute warp, can walk away and come back later.
Uhm....vemet's ability no loger works...
@ripe frigate - I have deleted your post because it contained your player ID. Please submit a ticket to CS via the game.
beta vordunn
Swarms are genning but marker seems to be stuck at spawn location. But once selected and attacked: your ship heads off to some "random location" (presumably the 'true' location of swarm) for an attack run.
Everything else seems fine, just seems to be visual chaos at this point
does happen every time viewing the system. Seems to be random
My station went to warp
Is there a way we can force the app update on people? there are still griefers exploiting the hiding under mining nodes bug by refusing to update the app.
Can do one shoot get two kills
@moderators
I fell (finally) asleep at 4am, renouncing to complete the Hostile Hunter daily, 25x L41 hostiles at my level, leaving it at 8/25
Woke up (temporarily) at 7:30, did just the purple handshake to help allies, and claimed the 3 gifts.
Before going back to sleep, I checked the dailies, and whilst they had been all regularly reset at 5am (will they ever revert to 6am?) , only the HH had not been, remaining at 8/25
Good for me towards that goal, you say 😁 ...still...
Also, I see NO 5x L40 Hostile Harbinger goal (or what was the lesser hunter goal called). Can't vouch it was present yesterday either. Had it been removed with the update, or is it just missing for a bug or glitch?
I have restarted the app
PS: oh, but I have double Federation Warrior goal (no others) since 3 days.
Maybe my app glitch replaces the Harbinger with a 2nd Fed Warrior?
PPS: I now recall the Harbinger was there yesterday, as I noticed it gave like 165 or 195 G4 parts, and I got them, whilst I couldn't manage to get the 3k G4 broken parts each with the Hunter (L41 can now be found only in Deep Space and theyre 65% harder than normal, I should spend like 35M Trit in repairs costs for the Jelly, to kill 25)
Stupid new bug. My alliance mate showed up to grab a node. I NEVER SAW HIM until I refreshed the system
@exotic coral unfortunately we have very limited info on stuff for lvl 39+ players. Best course of action is to contact support in game. But please be aware that they are swamped with tickets so waiting times are a bit longer
@unreal pilot not possible to force it at this time. Maybe in future. As for warp issues.that has been corrected on server side, has nothing to do with client updates. However if 2 players send a ship to same node the last one will go under the node. That is to prevent accidental miner bumps that drop shields
Just sped up some research for my daily goal, got a game store error, it crashed and the daily rewards never showed. Lost 60 point and the rewards for them
@pastel axle try to clear localisation cache. If it doesn't show up, contact support
👍 will do thanks
@spring shadow yes, unfortunately visual glitches are rampant currently. Should be foxed on next maintenance.
Raised ticket
ios update with next maintenance, like in january where they do the rollback of faction 'locks' ?
@prisma prawn it is intended after last balancing update.If you crack a base the defense platforms wont hit for 10 mins which means raider wont take any damage
<@&509691205798592532>, good morning. The Boss for the one reaction mission was not fixed in the subsequent maintenance. The independent leader ship was 2 mill before and is 8.5 mill after. Other final battles went down, but this one has not.
Also, in deep space. The planet Sileo (40) shows the set course time but you can’t press it. It is a warp 65 system acting as a warp 70.
@native oyster One reaction mission is one of few that couldn't be fixed now, but it will be fixed properly on next maintenance. At least we are hopeful about it. As for bugged system, it has been reported to the devs
Have rev unit sitting over my base until I warped ship out sever 196
I am a lvl25 player and I cannot attack a lvl20 player, but a lvl39 player just attacked me, explain to me how that is possible.
Again
Again I have been attacked now by a lvl33 player. I have askd
ed him what rules he has for attacking lower lvl players he has no rules about that. So me and my alliance members cannot attack players 5 or more lvls lower, the higher lvl 30 and higher do not have rules, please fix this
@native oyster, I am quite new to this. I am Chelmy. I have just gotten up to level 21 on my scrapyard. Please help. Thanks.
@little bramble what is the problem mate?
I understand that there is a recycle button to scrap my ships. I don't seem to have it even though my scrapyard is at level 21.
@little bramble did you update your game?
I tried on Google play but it didn't indicate that there is a need to update.
@little bramble ok, for that button to appear above your scrapyard 2 conditions need to be fulfilled.
- Scrapyard must not be upgrading at the moment
- Your game is updated.
If both of those conditions are fulfilled, you can try to reinstall the gamex because your update probably failed. As a last resort you can contact support, maybe they can shed some light at the current situation.
Managed to update the game. Able to scrap ships now. Thanks.
🍻
I have upgrade my scrapyard for. Lvl 4 to 6 but it’s not registered in daily missions Prime Real Estate
try clearing localization, restart or reinstall of game if others dont work
As I was progressing through the new missions, I got hung up on a mission in lorillia...here is the screen grab, I have reset numerous times to no avail.
I am unable to select the voyages mission, and I have no previous missions still open
submit a ticket. some still havent gotten it for some reason.
also pm me your user id
@crisp bear
ugh
I did these yesterday I got nuthing on rom and kling
To
@royal turret, then why does your last screenshot show you've redeemed up to 220 points?
Follow up on this morning post
After completing top daily chest,
the 5x 40 reappeared, but it's called Hostile Hunter the same as the 25x 41
Almost every time I go from Exterior station view to Interior, it freezes at the black loading screen. The swirly circle keeps swirling indefinitely, but nothing further happens. This seems to happen once the game has been up for an amount of time, every time I restart the app it works fine right away to go to interior view. This was happening before the recent major update, which doesn't seem to have affected it at all, as it's still just as often as before. I was hoping it would go away with the recent update and maintenance.
The 220 wus a old pic then
My envoy is stuck between space and space dock. If you press recall it says ship is docked . When looking at your ship it appears in space
🤔
lol swap you for some tri lol
I can swap 500m par for 250m trit
Still won't let me repair
😒
@nova panther I see what your saying but NONE of my battle reports show the station defences hitting the attacker. So even after the 10 minute shield I should still see a battle report of the enemy fighting my base defences which either 1) it’s a glitch and I’m not seeing that battle report or 2) there is something else going on that I’m not aware of - thanks for trying to help though. 👍🏻
@prisma prawn you need 10 mins without no attack for turrets to activate again.If someone keeps hitting you within that 10 min,timer will reset each time because they dont let your turret hull/shield to regen
@nova panther and that’s what I’m saying they were never activated in the first place so why would they need to “regen”
If someone kills the turrets by cracking your base then they need a 10 min no attack period to regen
From that ss you post I think someone drained you right?
For draining they cracked base first so turrets are dead
Ok I don’t care that I was hit I’m trying to understand the logic. So the attacker hits my base the turrets fire against his ship Then my ten minute shield kicks in. Do you not normally get the report of that attack? P.S. it’s the nature of the game I expect to get hit
So where would be the initial report of the initial attack?
Battle log can only store 30 logs so that attack is probably lost already
If attacker cracks your base your turrets needs 10 min no attack to regen
Perfect now that’s a reasonable explanation - that makes sense then thanks @nova panther
If he cant crack you then they will keep firing at his ships
Seems like the maths is wrong as usual the displayed cost of repair and actual costs are different - just like the repair time shown and the actual repair times #mathsishard
There's a broken gas node in P'jem on server 17, been broken for a while. It's funny seeing people repeatedly coming and trying to mine it. How long does it usually take to discover the node isn't pumping any gas? 😛
@nova panther - so I checked the battle reports and still doesn’t make sense
The first battle report is 17hrs 15 mins ago here is that battle report
So where are my station defences?
The last 3 reports in your battle log is bugged and old logs the real first log is already lost to void but it was a warship for sure since you cant crack a base with surveys anymore
I’ll take your word for it but it’s still a bug either way
Battle log bug should be fixed soon according to Panic
Cool looking forward to that I hate being perplexed
My solo leader board carried over from last event?
When this bug will be fixed? I ve got the following screen when i m entering the inside of the base from time to time. I need to restart the game to work
It s staying on preparing forever
#👾-bug-reporting third request. My alliance has a max of 66, yet it will only allow 62 members. Why can I not have to full number of members?
Go to your device and clean the cookies out then try it
Fiat I'm not t5 I'm at level hier then that
I'm at 25 I thenk
None of my maneuvers activated
Same crew, though his is a little higher level than mine, should have been much closer than that
There is some cost inflation on upgrades suddenly seems off
The pack doesn’t cover it now
Respawn rate of uncommon Armadas is way too low for Events
@daring obsidian how much dil you get from pack?
It is more than enough 🤷♂️
@spring pewter it’s asking for 99 mil and only giving 3.5
@daring obsidian TOKENS!
Ah i didn’t look at that, when did they move it out of the active resources part of the pack
@spring pewter
Wrong person twice 😅
Lol
Well prob because to stop people complaining about losing rss (by getting raided) after buying a pack so they moved most of it to tokens @daring obsidian
See what had happened was
I just hadn’t noticed that in these packs before but I hadn’t been paying too much attention. One of my member was asking so figured I would inquire.
🖖
Me trying to read these packs using my cell phone doesn’t help
🤣
Anyone else having issues collecting rss from their generators?
Only when warehouse is overloaded
<@&509690795536941056> <@&509691205798592532> Kirk is not activating against armadas, therefore Spock isn't either. I haven't tested against PvP or PvE yet.
*when used in iss jelly
Didn't test it in jelly
I don't see why it wouldn't activate
Submit a ticket to support in game with screenshots of your battle logs
2 different armadas, one 24 round, the other 38 rounds and not one activation that I have seen so far.
That's a lot of SS, is there a better way?
I just found a couple where Kirk did, but Spock didn't. Haven't seen one Spock activation for iss. One other ship has Kirk/Spock and it worked w/o a problem. Ty, will get a ticket rolling later today.
Are you aware of most the armadas stations are glitches out again?
Yes @dense valley
Sweeet
And yes, devs are working on it 😂
Bless them. You can't blame them for trying, at least they got the spinning node thing sorted 👍
To be honest they have a lot on their plate currently
I'm hopeful that it will be corrected soon
Know you guys are busy but playing the game on my IPhone just isn’t as good as it is on the IPad... on the IPad it resets every 3 to 10 key presses and if I wait too long It resets just while I’m watching everything!
Parentage mission parameters don't make sense. You go to Kepler to investigate a gas, then hostiles approach within weapons range, and you are tasked with destroying one that is way out in Romulan space.
Also, the mission text says Wonax is a system, but it is actually a planet within the Keplar system.
@slow flax thank you, submitted 🖖
Sent a request through the app too. Can't fix my ship because I don't have enough resources. 🙄
If you add a bit more Trit to your store it’ll repair - unfortunately there is a client / server miss match
It will still take the 42K and you’ll be left with what ever is there
@ivory vortex I have found a bug.
I have a sally with warp 40. I have a maxed Scotty which will give u +5 .
Now I set Pike as Captain, Moreau as Officer on the right side, and took Scotty on left.
Now my warp range is extended to warp 48. My ship displays warp 48.
I can target systems with required warp range 48. But when I hit set course it says “invalid warp course” and nothing happens. If I lunch the ship from base to a warp 46,47 or 48 system it says “invalid warp course” but displays a warp timer and a counts my trip time. After game restart ship appears above base.
The strengthen your fleet event , use of their 3 material is not counting towards event
How can a hostile attack you before you even reach a system???
@panic well I guess this mission line is dead for me .. I completed the first 2 mission lines .. and never got the auto pop.. and supposedly the mission was given back to restart the completion.. it never showed .. I have contacted support .. but they keep s
telling me I need to remember the last misdion I finished .. well I cant remember the misdion name .. so I guess I need to just accept that there is no resolution for me and think about moving on to other means of enjoyment ..
Guys, I'm having trouble with my in game chat's not always posting.
I see it when I post but when I return to the game, my post is gone.
Ty did and that did work I know I’m beyond that level
My envoy is stuck in the Huber system and I cannot recall or move away from the sun.
Stuck in the gravity well. Need to jettison and detonate your warp core.
Hey, my base got attacked and the battle log shows no data. My base - rated at 12m was instantly defeated by a 200k miner and I was totally cleaned out in 5 mins. None of the battles recorded any battle log data. WTF?!
Where do I go get this fixed?!
I cannot repair my miner
Says not enough resources but I have all I need to repair it
Fixed. I had to have almost double the amount needed for dilithium. Not fun
@pseudo lintel it's not a bug, that's how base raiding works now. once your base is cracked it cannot deal damage for 10 minutes from the last time it was hit. it will generate combat reports to log the hits, but there will be no actual combat in the reports. This is working as intended. The only bug yo are experiencing is in the combat log, it can only show 30 reports, however every time you log in it cuts off the oldest few reports and replaces them with old pvp combats that you had so you won't see all the other attacks on your base or the initial attack(s) that cracked it open. You also won't see these if there were more than 30 attacks.
Ummmm can someone look into the pvp death ratio I dont think it's working right destroyed over 1 million power today and it did not change
base hits don't count toward pvp ratio, ships have to be killed in open space.
@glass vessel contact support in game, tell them what dock the ship is and what crew is on the bridge
@pseudo lintel yeah, battle logs are bugged, you almost never see the first attack on your base.
Server 13 has had bugged battle logs since the "ship rebalance" update. Its driving me nuts trying to figure out how things are actually occuring. Please fix, battle logs are a really neat feature of this game and should not be bugged out...
@opal lance already reported
Hi. I'm reporting issue regarding going to the station. I often find that upon attempting to enter the interior of the station, I keep having the screen with the "Star Trek Fleet Command" and a wheel spinning at the bottom right corner. Seems to take ages and this forces me having to get out and back in again. Sort that out please.
^ yeah that happens on our server too
I've already submitted an in-game ticket, but I wanted to post this here too.
I was in the process of warping somewhere, then dropped out of warp, initiated an armada, then tried to re-engage warp, but at that point, my main ship became stuck in space somewhere.
It's not in any system, I can't recall (it gives me a "your ship is already docked" message, even though it's not and others have verified it isn't).
If I try to locate it, the game takes me to the galaxy map above the Romulan system of Koltiska. If I go into the system, my ship is nowhere to be found. I've tried to manually warp to different points in different systems but I receive an "inaccessible" message.
I've reinstalled the game completely to no effect. I've tried on multiple devices. I had a friend outside the alliance attack my station in the hopes of maybe triggering a fix, with no success.
It's been about twenty hours since this happened. I effectively can't use my best ship and crew, and I'm minus one dock.
Here's a screenshot of my ship when I manage it. Note the {0} {0} in the upper left corner where the galaxy location is supposed to be.
Anyone run into this before?
Screen locked while my keyboard was open in chat. Unlocked and couldn’t get the keyboard to go away, after turning it to landscape and back to portrait mode, I now have two keyboard. 👍
I've found a sure fire way to duplicate the bug where the red counter over the mission bubble gets thrown off saying you have new unviewed missions when you don't. Complete a mission that chains on to another after you collect, but before you collect it, open up your current mission list and view it's details. Collect from there. The next mission will start and you'll clear the viewed flag within this mission screen but when you exit, the counter gets updated as if you just gained a new mission. Going back in to check, there is no new mission to toggle the flag on so the counter doesn't go back down. You have to restart the app to fix.
Is there a known issue with officer XP bonuses? I used Pike as Capt with Hadley on bridge of Horizon to maximize ship XP and only saw a 1 point difference where I should have received a 50% gain by my math.
Is there an issue where armada doesn’t pay out to guys who take part?? Just done a rare and one of the players didn’t get any reward even tho they took part and fired first shot ☹️
We did 4 yesterday and didnt notice anything amiss
Cheers @pastel axle turns out he did get them just took a while to register 😂👍🏻
I’m not sure if anyone has reported this previously, but one of the level 39 Klingon systems has 2* crystal mines showing instead of 3*
Okay figured it out. When I press 'back' from chat and keyboard is open = crash
Mission: In Times of War
"Alright, looks like we're good to go. I'll need to set up somewhere with equipment. Valdore Outpost, in Kaikara should have what I need."
Should be Draken, not Kaikara
Cant move..but hostile kill you/me...
Regularly happens: private messages disappear/are lost. Sometimes when the other party sends a message the history is regained, but it's buggy.
Too often when you lay in a course it will say warping & show the counter, etc. But then after a restart or after a few minutes you'll find out that the game just lied to you and your ship never went anywhere.
Similarly the current location while moving will often be incorrect, the ship might not even have arrived yet.
I get error pop-ups that shouldn't be showing and often these ones display the error string identifier rather than the text it should show.
This game crashes on iOS for months....
Well I just started playing, but for me the most recurring one is when closing chat with keyboard still open
eesh I should've mentioned all my bug reports are for iOS
Alliance chat is bugged with Galaxy chat upon selecting the alliance chat from above the screen
<@&509691205798592532> is the Decius bug known? He is supposed to increase by xx% with each hit.
Stuck mining node. It has been at this same level for days now and no one seems to be able to mine it. [Dilithium Mine S:958423648 X:296 Y:549] Stuck Mining Node.
He works perfectly @covert trout
Tim, how would one know what server you are on? Open a ticket
@faint plover ^^
@nova panther he should be increasing 4 times as the ship was hit 4 times. He only increase twice
Other times he doesn't increase at all. Same happens when he's hit by a ship instead of platform.. same happens when it's ship vs ship.
Am I having a brain fart btw? Wasn’t Decius everytime you hit an enemy ship not everytime you get hit ?
@compact dirge I double check just in case
Yeah I might be having a brain fart.. I thought it was when you hit with Decius
Because those descriptions are never wrong. 🙄
Ship stuck for 49 days
Re: support ticket #3351957
Anyone know a guy that knows a guy?
Still getting stuck on "Preparing". I have to dump out of the game several times a day because of it. Please get this very annoying glitch fixed asap.
@frail narwhal you contacted support?
49 days ago, around 15-20 times since then. I’ve heard from others that they’ve had some success reaching a tech or moderator by making noise here.
On the drydock in a a damaged state, attempting to repair throws an error. There is NO CREW onboard. It was empty when it was destroyed, should have been impossible as an empty ship can’t be drawn into station combat.
Bug: older logs keep appearing as unread logs as newer logs are deleted by the system.
@verbal vapor yep,it is known and Devs working on it
Well, complex or not, 7 weeks isn’t an acceptable turnover considering the broken item is merchandise I paid for.
Thanks. A Moment sir.
Bug: multiple armadas (often lvl 29s) are not active. The image of them is visible in a system but cannot be selected.
Serious issues with chat system, i have to restart game to get any new messages, yes i have reinstalled the game, restarted and cleared cache but still having issues any other ideas i should try?
I need a developer to contact me about a serious bug
Something is wrong with kirk, he's not working in armadas at all and during my recent PVP out of three combat he activated a total of twice. each combat was at least 7 rounds
Game crashing in iPhone lots today, at least 20 crashes today.
Still having the same problem: When the app is open for a while, idk how long exactly, every time I try to go to Interior station view, it freezes at the black loading screen. It works fine right after restarting, but after that certain amount of time (or whatever it is, idk) goes by, going to Interior freezes the app. It's fairly consistent, and fairly obnoxious.
Not exactly a bug, but now that the level limit was raised can we change the gating of 3* materials to be more like 2* materials? Having to take 50 hours (2 DAYS) to have enough materials for one simple upgrade that will take 2 DAYS to make is tedious at best and ridiculous at the least.
@nova panther i need some help with an issue i have
Vaults are supposed to be the protected amount for rss right?
Yep
Top right corner values indicate protected amount?
Then how do we know our vault value
But after getting drained yes you see your vault lvls approximately in top right corner or do the math
Nope 14k is if you didnt spend any after getting drained
Ok more accurate is my par
Yep
You have around 1.5m par as protected
What about with prime?
Ahh I dont know how it gets calculated
That should increase the value
But thats what its supposed to calculate up to tho
Why did they give us the top out numbers but no way to see protected amount?
Top numbers are the values of how much your warehouse can hold
Prime rss and prime protection should have increased these numbers no?
With both primes that number should have went up and by my understanding of what they have in game details indicate that number was supposed to be the protected amount not just what it will hold
@noble moss maybe you can help
Or @native oyster
I dont care that someone drained me as much as i did all this research for protection of rss to include the prime ones and i seen no increase to the numbers what so ever
Still not getting push notifications for nodes running out does anyone know if this is going to be fixed and if anyone else has this problem?
Armada notifications come through without fail, wouldn't actually mind if they were not working instead
My saladin warps twice, once it arrives in a system, it gets stuck in said system and rewarps with no stop button thus allowing the hunter in system to destroy it <@&509690795536941056>
@nova panther do you know anything about notification problems?
What notifications?
Push notifications for nodes running out
I get armada notifications and hopefully notifications when I'm attacked but not for shield expired or mines
Hmm
I dont trust the notifactions
But they have been working very good lately
@plain ether please contact support and do not post your player id publicly🖖
I can't find mission peace in our time and it did not auto start after update? Does anyone know where to find it?
@whole fable - have you checked to see if the entire mission chain restarted? (Labac or Obilent). It did on many servers.
Yes I have Finnished all the new missions but still can't start the mission called voyages
Says I need to do peace in our time first
Even tried reinstall of game but still no luck
Please submit a ticket. Unfortunately, it seems a couple people didn't automatically get that step. It's being investigated, but better to have a ticket on file.
👍
@spring shadow , you need to collect some more tritanium, there is a slight inconsistency between the server and client calculations of needed resources of repairs.
- When saving new bookmarks the pop-up doesn't automatically close
- Game crashes randomly
- Crashes wiped all my bookmark changes from the past hours
It seems really laggy due to the incorrect location reporting, but also many small visual glitches, like ships disappearing until you switch away and back to system view
Maybe roll back to the previous update, seemed far more stable than this
Damn, it auto-locked while my keyboard was open as I was typing in Discord, have to manually kill the app again now. 1/10 would not recommend this update
@tepid flame problem is just before I paid 41latinum to make up my unhad rss
so it should have been enough
@spring shadow yes, and because of the slight difference in calculations between server and client you didn’t actually purchase enough, wait a bit and collect tritanium from your generators or take another ship and collect some from npc ships. You can see additional info here. #632109496247779338
So in this system I am getting destroyed by invisible Romulan hitmen. #👾-bug-reporting
Okay so the bug I mentioned about the mission 'In times of war' is not a typo, the devs selected the wrong outpost. The one in Kaikara should've been selected, since the next step is in Kaikara again.
I have evidence of a player using a bot program however in game support is not taking action. How else can i report this?
Support seems to be a joke, specially when it comes to investigating people who blatently use bots. if they spend money on this game dont expect support to do anything to them @mental portal
Hell im having trouble just getting them to submit a bug report when i have ALL of the freaking evidence of a bug...
Well I had an issue used premium credits for 3 pack box just after a purchase and it bugged out. Now I lost the premium credits and didnt get my officer shards.
hello, today I have completed the USS Saladin, and I made the first setups, yet the event "strengthen your fleet" is at zero despite having spent a lot of money in crystals and uncommon gases
@mint scroll contact support in game, with date, time and screenshots
@gleaming cipher reported already to the devs, that event is bugged apparently
@mental portal @royal bone the only way to report it is through in game support. However, there is a procedure that support needs to do in order to take action, hence it might take some time.
@acoustic basin yeah, timer disparity has been reported as a bug
@ashen portal no ETA sorry, but they are working on it
@spring shadow intended, still needs some fixing.
I dont really care about players using illegal bots, if support doesnt then basically im not going to spend money on a game anymore that the game allows others to gain an unfair advantage. But when your support doesnt care enough to even submit a bug report and brushes you off when you even have screenshots, THAT is a problem, and you minds as well not even offer support for the game.
yea seems like no one can/will do anything about it, im just going to continue to keep re-reporting it till they ban me....
just feels like if i was one of those big money spenders then they would do something
but since i dont spend thousands every week they dont give a shit
Hahaha you will not get banned for reporting it.
we will see
Im also posting reviews of this game due to their support as well to other people.
It is your right to do so 💕
4* refinery doesn’t reward anything but commons.
Increase your ops lvl
Haven't seen this before. Just killed a Rom scout in Terminimurus, then tried to attack normal hostiles and got this every time. Required game restart to unblock
Can anyone tell me who the moderator of lcars is? For some strange reason, I've been blocked and that is a clear abuse of power.
Must be a friend of someone on my server... Lol
lcars is for everyone and cannot be used as an advantage tool
@Batman, can you resolve this please?
@swift dust can you help out here?
👀
👀
@native oyster @nova panther @edgy hill We don't normally ban members. This is not for public discussion and he is welcome to contact me directly. What I will say is that we now have over 35,000 members and less than 10 banned.
My apologies if you took that as an invitation to discuss bans. I merely pinged you so he and you can communicate. @swift dust
Nothing more 🖖
Never done a bug report for the game, so hopefully this will be enough info. My ship A is bugged so that it keeps warping back to the center if the Kepler-018 system. Recalling shows the ship warping away but it always returns to the exact same spot it started from. Manually sending the ship to another location does nothing, and the ship is still stuck after force closing and reopening the game. It is only ship A that does this.
Is there any other info needed to recreate the issue for solving it? It's mildly game breaking, but at least I have my other two ships till the issue is resolved.
@drifting sparrow
please contact support and be sure to include the following:
• Which dock the ship was sent from. ( Ex: Dock A. )
• What the name of the ship is. ( Ex: North Star. )
• What officers are on the ship. ( Ex: Captain: Barot. Officers: T'Pring, K'Bisch. Lower-deck: Kirk, Scotty, T'laan. )
Let me check, hang on
Envoy from drydock A, cadet Kirk captain, instructor Spock and cadet Scotty, and the lower deck officers aren't visible away from drydock, but I think they were cadet Uhura, cadet McCoy, cadet Sulu and maybe one or two others.
@nova panther just tried to make my Envoy warp to an armada, I got the orange message that the ship couldn't do that in its current state. Possibly a problem with the game reconizing the ship is not warping?
Maybe 🤷♂️
If you can contact in game support they will fix it
It takes usually 1 day during normal work days but It is holiday season so dont know how much time it will take now
Can do, might be as simple as resetting the ship back home haha
No worries, my other two ships are not sticking their tongues out at me lol
Yeah that is what they will do.Recall your ship to base
Awesome, thanks for the help
🖖
Can not get into my station for the purpose of collecting resources and building, just keeps loading and nothing happens. Also game keeps freezing up every 2-3 mins for about 10 seconds. This was happening before the latest updates and game bug fixing, so why still happening?
Also have to keep reloading the game when this happens, plus freezing up of the game is regularly getting my ships destroyed, sort this out please scopely.
Still stuck "Preparing". Need to reset the game over and over because it keeps locking up. It happens every time I try to view my station interior. This was supposed to be corrected by the last maintenance. Please get this fixed.
@native oyster which ops level reward uncommon or rares? Lvl40 isn’t enough?
Probably around lvl 42,but no idea
Sigh...
Well this is interesting, ship is both off the node and on it at the same time.
Both are. Some things are active only. During combat, hence why your power went up in that battle log @warped mural
@rocky silo it is either lag, that resolves in few minutes, or that ship that was on it was killed with Vemet as captain
Thanks for the answer @native oyster
@warped mural it went up in Battlelog because of the Ship ability
@native oyster No ship was fine, but exiting the system then returning seemed to fix it.
Ships freezing while hunting hostiles right after an attack until use other ships can we fix this takes away from our attack before other Alliance steals the hit.... 😡
Also hostile frozen in system that we can’t hit and nodes that won’t let us lock on to mine
Hi all, are they actively working to resolve the game closing down, it's been going on for ages now and getting worse and worse. It's either closing down itself or needing to be closed down up to 7-8 times an hour. It's ridiculous that they want to charge £100 a pack in store to be wasted getting killed by hostiles ect and having to repair all the time. I've reported it several times to be fobbed of with same feeble response everytime.
Is this a new "feature" but Ive just had 4 hostiles in Aciben warp out of the system as I was coming to attack...bug or new game mechanic?
Does anybody know why i cant buy anymore the federation royality pack I?
I had it, bought it some time ago...and now is no more refreshing
The old one had a 24h refresh time
I am lv 31 and for the event hostiles above level 34 should give +21 points for my legionary. It seems like lv 36 fed hostiles only give me one point. Also scouts only give me 1 point.
Lv 34's also only give one point...
The algorithm picking daily goals isn't tuned right. I have got one about defeating faction ships of level 20 or higher. I am nowhere near defeating a level 20. That is not a daily goal, that's a monthly goal at best, maybe a quarterly goal for slower players.
How is one to do this mission if there are no hostiles spawning.... This is on server 189.....
Cant get dailys done due to battle screen locking on ship shows as in battle when not and game losing connection and reloading....awesome more stuff I cant get done...
At lest you are getting the swarms to spawn... lvls 24 and 26 just don’t happen on server 189.....
@verbal vapor the algorithm isn't broken. The level of ships you need to defeat is bases off of your faction rep.
I feel like it should take into account that I'm not even 50% as strong as those ships lol
Please sought the lag out on the servers it becoming a nightmare wrong info on nodes targets not where u target them and a delay on incoming attacks and before you say it it's not my connection it's like it on various wifi and broadband with strong signal you need to create an all euro server
Another bug: there is no way to view your non-deployed ships. Just built a new ship and I have to retreat a ship and swap the two in order to view the other ship. This part of ships' design is bad, I consider it a bug since it affects gameplay.
Related bug: tapping ships in the top left menu goes to 'ship construction', not the most basic page about ships that should shows all my ships. These could all be tabs, but there is no reason someone would want to visit the construction page more often than the page that displays their ships.
It's just one of those things that makes you go "... why. No, it obviously shouldn't be like that." as a new player
My ship wont let me recall it, it warps all the way to my home system then dissapears and reappears where it started, when i tell it to move to a different part of the system its in it says it cant do it in its current state. I have restarted multiple times
@hushed nest Warp 30 Jelly makes many things possible
I was in chat and I didn't recieve any notifications that my base had been raided.
Hey I lost 14 bps for the Franklin
@silver nova For normal Jelly to get warp 30 you must've researched 'Enhanced Warp Cores' so you must be level 40+ right?
Without that research normal Jelly could only do warp 27 or possibly 28....afaik
@short rover put Scotty as cap on a max Jelly
There is a bug where Jelly's ship ability increases Scotty's officer ability when he is captain
oh ok, without that bug though 27 would be max ....interesting hmm
Not sure if it's a bug or not, but why are ships allowed to hide inside mission planets. We are having issues of rouge players flying out and attacking and hiding back in them. You can't select the ship inside the planet.
But why have they allowed it with some planets?
Hopefully they can sort it soon. So I can hit more rouges trying to run and hide.🤣😂🤣😂
This has happened to me a few times,
I have been on a node and when trying to reset it, it switchs to something else. Was a 3 star gas and now its a dilithium
Really bad glitch
Ware do I find them thares none at all please check then please tell me ware thay shud be at please ?
I just cant find thrm
It’s not really a bug @royal turret - Check recruitment Tab
Anyone else not getting the officer xp rewards for hunt the (whoever) ?
I mean the utra recruit one
@patent birch that’s not a glitch. It’s how Mayflowers are made
I'm 19 and my refinery was built up to 20.
It doesn't change anything (got the reward, but not the capacity of refining 3*) but as it was an instabuild, tought it would be nice to report it.
Is there a relocation bug? Just relocated without all ships at home
New one for me...
First pic ship A is destroyed but still lingering with a hostile on approach. Second pic Ship A in battle w same hostile
Botany bay has been stuck for several days. Thought about spending money but no point when one you already has been stuck for 4 days saying it's at your station but stuck in argument space near data mines
Did you message customer service?
No pe how do you do that?
- Relocating when not all ships at home shows a pop-up with the button "Confirm", which I click all the time accidentally when tapping activates a planet (usually when a ship is located near the system's name). "Confirm" implies you are confirming to do it and there's no cancel button, this rightfully frightens anyone at the first time and makes you feel uneasy every time after when you accidentally trigger it. Instead the 'relocate base' button should not be clickable/green and it should display a little (I'll call it) black 'inline' pop-up/label that explains your ships need to be home.
- Every now and then when entering my home station after a while of not having been there, it gets stuck at the "preparing" screen and I am forced to kill the app. Since the last update, many bugs have forced me to kill the app.
- The little en route in-system course line is bugged for me right now, a random line displays in any system's system view at the same spot. This happened after some lag occurred, which has been happening very often since the last update. Mind you, iOS.
- Ship repair should display the alliance help somewhere in sight when you tap the ship, so you don't have to go to the alliance menu.
- Ship tiering doesn't have alliance help, this seems like an accidental omission rather than a design choice since building tiering and anything else related to ships do have help support, so I'm listing it here.
- When using a speed-up you can surpass the maximum amount of alliance help. Mind you, angry users who think I snitched your cheat, while you can surpass the counter once for each time you use a speed-up, it never actually applies the extra help. It's not a cheat.
Every now and then the game bugs when you switch between ships and it randomly decides to plot a course and go into warp. When you take your loss and try to stop, it shows a course error and claims the ship isn't where it is. Which is correct, because after killing the app (with prejudice), it appears not to have gone into that false warp.
#👾-bug-reporting fourth request with no reply: my alliance has a max of 66. Why will it not let anyone else in above 62?
@vagrant rain - have you submitted a ticket to support?
That isn't one we can help with, unfortunately.
How do I submit a ticket?
It's in #557163704383438850 but let me copy
Thank you
Support can be contacted through various means.
In-Game:
- Select your commander's badge in the top-left corner of your screen.
- Select 'Settings'.
- Select 'Help/FAQ'.
- Select 'Lost Progress & Contacting Support'.
- Select 'Contacting Support & Reporting Bugs'.
That article will describe the necessary details and remaining steps for you in order to create a ticket.
Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1
E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io
Note:
Response times can be up to 5 business days, not including weekends or holidays.
Don’t you just hate false advertising????
this is my 4 th attempt to fix this. I have been waiting 48 hours this time from scopely, probably to tell me that my Boldly goes quest line is not broken , I have provided screen shots of mission logs and of the starter planets as well as the planets to start all 3 of the faction starters. because the auto pop mission never happened nor did the fix to it .. 48 hours is a long time for a response from customer service, or fact there of , especially since the previous attempts, they circled me back to what I already showed proof of ... I understand bugs can happen in a game , but when a patron if the game needs something legitimately fixed, at least look at what they provided.. I am not a whale, but I have helped support this game .. so please do me the courtesy of fixing the problem.. or tell me where I am wrong ..
The getting locked in attack mode bug is still around. 4 times today trying to complete the holiday event the game has locked up after a battle and when it finally kicks back in I'm dead after being taken out in hostile space. At this rate I'm burning through resources faster than I can get them back. Making the event a waste of time.
Screenshot (Dec 23, 2019 19:23:20)
This thing went mad, showing ships from 1 system in another. Had to kill it again.
Question 30 day loyalty chest change at higher levels? If so what is the level that change?
I just exchanged 5000 points for 2 mayflower ships but it still shows 2 less for my mayflower
I have a ? For u are we getting a speed up for the scrap yard please
and wich one of the ships do we realy need to loose realy to please I dont mean wut we cen I mean u recomend to loose
Game starts, but is then aborted. There is no chance to get into the game right now💩
Same here. They must be having server issues
Yes, I think so
is it a bug to get an officer shard for one that's already maxed? cadet sulu is maxed, got another one. now every time i view the officers, it blinks before reseting to 'MAX'
Again there are a couple dozen hostiles I can't select. They're not actually there, the client is bugged.
@ivory vortex server 140 many players are unable to log in. Game loads until 100% and then it drops. Retrying makes the game load again. Uninstall and install new wont help.
@hard relic do you have ss of player id?
Hello ther my B ship is stuck and wont come back to base whats the fix for this ?
@crude holly not in here
Seems solved
They took away my ability to get faction credits in the faction store from the scout ship kills once I reached celebrated rank
Hi! my protected cargo of my ships are not seperated now after defeated by opponent. Is it possible after an avarage decision or kickback? Or should it be fixed? How could I get it back? Whom contact to help? Today My Miner lost 9 thousand of grad2 gas after getting an attack by opponent. Thx for your answer. Merry Xmass
@native oyster Look at your last screenshot, see the cargo bar in the bottom left
Your ship went home with 8640 Cargo which is the protected cargo of that Envoy, you lost what was unprotected.
So 9 times out of 10, the game is locking up at the loading screen when I try to access interior base view.
same problem as Zadie
@crude holly contact support with your dock number,ship name and ship crew
There's a new bug that is quite annoying. Instead of your ship being stuck in battle while farming hostiles it now says destroyed even with half a Hull left
Anyone have this problem
When stuck in "battle" I could go home , send ship out, to release it. Now with being stuck. Distroyed you can't.
No, sorry, mine get stuck and moving any other ship releases it. It could be specific to Brel. Does it happen with other ships?
It happens with my Kumari. 4 times today in fact. I was doing dailies hunting npc's in hostile space. I got locked in attack mode and the whole game pretty much locked up. When it finally unlocked I was dead
@native oyster no it hasn't happened to any other ships the funny thing was started at 12 noon east coast. Did someone hit a button?
@ashen crypt since you're celebrated... What are dailies? G4 mining? And which lvl hostiles?
It didnt give me the rewards from my klingon attacks it shows 0 points to next reward but never gave me it. All rest show all rewards completed
I assume you've restarted?
Yes
Then that's really 💩
@native oyster contact support they can see if you got rewards or not
Isnt that what this is for?
Nope
This is official discord yes but we dont have support staff in here.Only Scopely employees are Gala and Panic(yellow tags/Community Managers)
@native oyster Support can be contacted through various means.
In-Game:
- Select your commander's badge in the top-left corner of your screen.
- Select 'Settings'.
- Select 'Help/FAQ'.
- Select 'Lost Progress & Contacting Support'.
- Select 'Contacting Support & Reporting Bugs'.
That article will describe the necessary details and remaining steps for you in order to create a ticket.
Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1
E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io
Note:
Response times can be up to 5 business days, not including weekends or holidays.
For the 5th time today the Preparing glitch has jammed up my game requiring me to dump out and reset. This has gone way past annoying. Get this fixed.
Cant start the new mission chain
No idea how , this is the only mission available in labac or obilent
And I cant start it, does anyone know where I can start it???
@native oyster
<@&509691205798592532>
@light yarrow - have you checked Labac and Obilent to see if the entire chain reset? It did on many servers.
Also, you can only do one path. If you did Rom or Klingon, you can't do Fed.
If none of these are the case, you will need to submit a ticket to support.
Definitely ticket time then, sadly.
There have been a small number of cases where the mission just didn't manifest. Submitting a ticket ensures the team is aware you are one of those.
Never did a deep space mission yet? Am I missing something. These are the only mission available to me
@light yarrow are you sure you are looking at the right system?Labac right?And you have this mission in there?
@light yarrow there is 1 more mission planet in Labac,a little above that one.Maybe it is there
Also can you check if you see this mission in your mission list
This is the first mission of the chain
Its a grey system
No no no
Grey planet*
Click on I button in the game next to alliance button
And look if you can find that mission among missions you have
Click here @light yarrow
Look for mission in either missions tab or archived
If it isnt in there then open a ticket to support
Thanks, happy holidays
Haven't done them yet. Is fed/rom/kling any different from each other, prize-wise?
@quaint oak - different BPs and UC mats.
Again. 4 more times locked up by Preparing glitch. Can't enter station. The game is now unplayable. I'm deleting it.
I've had the same issues constantly, too. every time I go to interior station view it locks up, unless I just freshly started the game. would be really nice if we had some kind of acknowledgement that it's happening and being addressed.
this marks the third time I've mentioned it here.
@ivory vortex I am not seeing the Loyalty Pack 2 in my positive factions. I'm over 10mil in both, and i have bought before. Just the past couple days they've seemed to have disappeared
They were changed to one use
@compact dirge oh. I didn't see an update about it
One of those things we didn’t know about.
Is there a problem with AC? can not see and locks or game over top and can not type and no tick to send?
Works fine for me, try clearing your cache or a reinstall
I have a problem with killing some npc's that i need for missions. I just noticed that they incorrectly recharge completely, which was not the case before. Within 2 minutes a massively damaged Npc was completely intact again ...
I am aware of the fact that the shield regenerates itself, but the hull should remain damaged .... otherwise the Alliances couldn't defeat bosses in separatists-event 😉
@ivory vortex
that was never the case with mission hostiles!
The hull was always regenerated immediately, just shields need some time to get full again.
There is no reason I can't kill this pve.
Oh wait, yes there is, scopely 's bug ridden game
Haha no, actually that is logical. You are attacking Battleship with your mining ship
It is supposed to work like that. NS has a lot of health, but damage output is mediocre
Hence why you lost
Not to mention that your crew is terrible, Cadet Scotty as captain... That's bad mate, very bad
Can you please fix that ships can't hide by sitting on the top mission planets being unable to be targeted.
- When your ship is mining, you can't go to the manage section.
- Some hostile ships sometimes go extra buggy and get stuck on top of miners.
- Not sure if I mentioned this one before, but you cannot view the profile of players whom you cannot attack.
@verbal vapor other then the middle one I think the reply will be working as intended
Meh, both are undeniable design issues.
Manage is available for mining ships as long as you can enter the manage menu through another ship (this is related to the design issue where they forgot to create the entire My Ships page).
Viewing profiles of lower/higher level players is also available through other means (although a player search is another huge omission), and you can view their name on the minimap, so the little tappable button in the pop-up that opens their profile is a flaw, not as intended.
Just finish my scrapping of a vahklis but did not receive my scrap material. What should I do?
@native oyster smh, yeah, I'll just give scopely $400 to fix the problem. Scotty was just the last person I tried as captain to kill the pve. None worked as captain. I also tried my jelly, same thing.
@elder pecan use Cadet Uhura as captain,Cadet McCoy and Cadet Kirk
@nova panther. I'll give it a try
Anyone know why a miner is going to take an indirect path to a system, but a different ship from same system is taking the direct path?
@potent crest you need warp 47 to use shorter path
Ok, so the path itself is warp 47, but the system isn't? Does this have to do with changing warp requirements for systems but the paths weren't updated maybe?
🤷♂️
Noob Saibot is a trekky.
Scoply where is my scrap ship material 3 day wait for nothing.
Stealth Spy Officer ....
Ive seen this several times, ships under a node and you cant select them but they can attack you.... ive been killed on that node and cant do anything
- The app gets laggy and slow after a while of playing, it gets worse and worse. A restart is needed to undo this.
- Random crashes, two so far when closing the chat while keyboard is open in portrait mode.
- After a restart, existing things or events aren't loaded. E.g. animations for ship fights that were launched prior to the restart aren't played, not even your own existing help requests are displayed in the help overview.
- Music dies for no reason sometimes. At times you can 'fix' this by pulling down the notification center so the app 'unpauses' the music and that way reactivates it, although switching away from the app usually does not fix this. Other times you really have to kill the app and restart so it fixes the music.
After the recent patch, the app crashes a lot more frequently. It happens often when I switch between apps or have the app idle for long periods of time. Also, when trying go into the station view, I get the never ending loading indicator. When this happens, I have to restart the app.
hi my ship is stuck in mid warp how?
@violet yarrow contact support please
how fast will they respond
From 1 day up to 5
then i cant use that ship for 5 days? that is ridiculous
It is 1 day most of the time.But since it is holiday season I have no idea how many of the support team is still working and how fast they will respond.5 days is better than nothing 🤷♂️
@nova panther thanks you and support for resolved my problem
🖖
These bugs are older then April 2019
Not a fan of the bugged battle logs, my ship blew up yet logs showed it survived...
@sacred karma because of Kumak's cap ability
Did the scouts get an update? Got one without a message
Nope.They didnt
There is a chance of not dropping boxes just like any other hostile
How come that whilst attacking hostiles, and after one attack you come under battle again and it stays like that unless you reopen the app. Why’s that happening?
Either move a ship or open a 10 min chest
Another day in 3* systems
Please fix this infernal crashing. I’m sick of my ships being destroyed in hostile territory while I reinstall.😡
Crashes have been here for months, is that diff to fix?? So annoying
so did the Asian servers not get the trek the halls event?
Why don’t i see the Intrepid any more on the sale event? I am lvl 31 and have 1.9M reputation. I saw it on the last event. But not this time!
I noticed some unusual behaviour using Pike + Stonn to boost cargo. Although Pike appeared to boost the max cargo ability of Stonn (as expected), the ship would not fill to this amount. Instead, it only filled to the max cargo as enabled by Stonn alone https://media.discordapp.net/attachments/544691639210213376/659583297105428481/image0.jpg
@serene island good find - he doesn’t seem to boost a few other abilities either
Went to load in the system and my screen was stuck on this.. Thing... Had to restart my phone cause killing the app didn't help
federation event has two step with the same reward!
<@&509691205798592532>
this is not the case for other factions events
Problem with stuck ship. Can’t recall or send out.
Move another ship @pastel vector
Is vemet broken? As you can see from my battle log vemet doesn’t activate. Arix is captain.
Your answer is in the other channel 🙂
I have a ship on a node saying destroyed and I cant repair. What can I do to remedy the problem
Also, when I try to repair this is the error code I get
***I solved the issue by having another player knock me off the node.
Game crashes everytime, is scopely on it?
What the hell is going on with this game, I only got notified my base was being raided on the 5th attack. Sort this crap out scopely or im deleting this game, and i will ask for a refund of any money paid, because you cant deliver what your product claims to do.!!!
This is a synergy bug .
-Same officer group, Romulan Patriots
-Same class, Science
-Same level, level 5
-Same officer kind, Rare
-Decius and Mirek
Picture 1, -Mirek is the captain
Picture 2, -Decius is the captain
It should be 20% regardless of who the captain is
Yet, they give different synergy values depending on who is the captain.
Server 18
idk if this is a bug but
how exactly does a trait work? Meaning shouldn't the traits show up in the first log on a battle, being as that person has a XX% of initiating _____ trait(s)? OR is the % of activation the percentage of occurrences? My epic kirk seems to activate ONLY ever other battle.
Text error suggests Kumari needs shipyard 26
@spring shadow It depends on the ability. In epic Kirks case, it is only going to show when it actually activates. For abilities that add x% to an existing ability, such as critical hit chance, it will always show because it is a 100% chance of activating.
I joined this daily event but get zero points???
@sturdy sierra you need to kill faction hostiles
Super thx
🖖
@nova panther IT was to early for my eyes 🙈😂🤣🖖🏼
😅
@limpid rampart it's not a bug, max synergy depends on captain
@uneven jay It IS a bug because everything is 100% the same
nope, each officer's captain ability can be increased by a different value, in that same synergy group you have Char which have 80% base, it can't go to 120% can it?
Hello, i think the ISS Jelly is very buggy vs Hostiles. My Saladin can destroy more Hostiles than the ISS Jelly. And i cant fo far in Missions cause this.
But its also way too weak... more power, good vs the ship and so on
For event my saladin destroy more lv 38 then ISS Jelly... i try now your Suggest Setup
Most worst 😂😂
Translation Issue? 😄 German Text for a daily mission to kill 25 Fighters over Level 13. Text clearly says kill 15.... Thats a really low hanging fruit issue.
@south shale if you killing interceptors use t’lann instead of Chen with pike and Moreau. Use Chen with them if killing battleships and explorers
You should know this ^^ already if you are lvl 40 🤔
@nova panther that combo is awesome against swarm. I love pike.
I didn’t either. But with pike my repair bill has dropped dramatically
My problem is unc ore to upgrade ops 😐
😐
I am so happy I’m positive with Klingons. Moved to Klingon space. Found an 18k crystal mine and I’m camping on it for the next day or two
I have completed several research activities today that have counted towards the Dominaction events but the Limited research event is zero ! Very limited, nothing counts towards it. Not happy
I am mining a cry/ore node and a dil/gas node in warp 40 so no issues at all 🎉
Limited research one resetted a little earlier @minor stirrup
Are you sure you did it after reset?
I thought about upgrading horizon to reach warp 40. I want to save my crystal for faction miners. But I don’t usually have issues mining
This mine has been dead for months now. Survived multiple updates and fixes.. Server 155.
@south shale there's nothing bugged, your crew selection is just awful, you still won it even when you had Marcus who did nothing in the battle, you might want to post more details in the #545958089078341632 to see what would be the most ideal crew for what you're trying to do
Maybe someone can help me here? My battleship has the same strength in the station as if it were in space. But if I look at a KB where my ship is not in the stadium, I have a good 20k more! Only I don't see this value. Unless I look in the KB.
Scopely's answer:
Hi there,
I understand that the strength of your ship has decreased when you tap on it.
The reason your ship's strength is decreasing is that it lost the research bonus to the station when you deployed it away from the station.
Please note that this is normal gaming behavior.
The true strength of the ship can be seen in space.
I hope this information helps.
If you have any further concerns, please feel free to send us an email.
Sincerely yours,
Marcel
Scopely Support Team
@slender sorrel it is probably because of your crew 🤔
They are some officers who activate during combat so that might be the reason you see an increase in power
I've already got the officers out and in again, mistakes myself. I've only had this since scopely's last update. I think the system doesn't count a value. As I said, even if my ship is stupid in space, it has more power as shown
<@&509691205798592532> federation events has the same bug as yesterday
any answer? or correction?
We do not know. Most dev are on vacation this week.
Maybe it isnt a bug?🤷♂️
two other faction are different , it is only fed in this situation and 2 level rewards are the same
I do not have that in my game
and this was not the case 2 days ago
Have you actually checked the reward screen to see how much was awarded?
I am on server 153, if it helps
Have you contacted support?
always file a ticket first
Can be quicker but we know less than them
ok thanks will send a ticket
Just collect money but don't fix shit. This game has more bugs than a termite nest. Time to get out the D-Con
Aaarrrggg! Ships keep getting stuck in combat mode!
How do u got these please
well delta tokens were given and you had to choose which faction to use them towards. Not sure if they will come back
How do I do that I dint have tg hat choice at alli woold do all 3 of them if I cen just to keep me bussy
you only got one token and had to pick looks like you picked fed
I pulled 3xUltra recruit chests and got the final shard to unlock her... instead she went to 0/95...
Why has the swarm daily goals changed so that I now have to hit level 32’s more? it used to be 50 x level 15 and above, 25 x level 30, 20 x level 32 before the update
@uneven jay after a restart it usually gets fixed
Happened to me a few times as well
@languid summit because you upgraded your ops?
didn't work for me @nova panther 🤷♂️ so a support ticket is is
never had a problem with all the other officers
She's unlocked, now you need 95 shards to promote her
It would say locked on that screen without her image if not unlocked.
@native raven nope, take a look again... it shows the lock and have a 'recruit' button instead of level up...
Because you need 95 tokens to promote her.
That's what it shows when locked.
Unless your screen hadn't finished loading when you took the shot, in which case I apologize.
@nova panther yes I upgraded ops before the update and it was the same, you would have though the 20x level 32 would have changed to a higher level and the 25x turn to 32 if that was the case but the 20 & 25 are both level 32
I’ve also rebooted the game several times using the clear localisations option
It is intended then
- When selecting a ship it shows whether that ship gets a bonus against you. This is reversed. It should show your bonus against the enemy ship.
- The upgrade information and officer information is hidden when you are not in the basis. Stop. Hiding. Information. Seriously, who comes up with this? Stop hiding information, you are forcing me to pull back to my base to see basic ship information I should be able to see all the time.
Maybe I should post in #💭-suggestions to stop having bad ideas, the game has a great foundation but so so so many small wrong decisions (or bugs, depends on whether it was an idea or oversight, but it's a mistake that needs to be fixed either way), it's like a death by a thousand cuts
I know I've asked before but, I am well over the 'amount' listed for ship repair
Not sure if this is a bug or intended - system description shows G3 Crystal but the mines are actually G2?
have been trying to repair this ship for 9hrs. Keep getting same 'not enough RSS' error
@spring shadow https://discordapp.com/channels/509679626763632640/632109496247779338/632122403325214740 - might find an answer here.
Intermittent bug with the app hanging and requiring restart when attempting to view interior of station
@jade radish I consistently get that. 9/10 times I cannot look inside of station to collect rss or build
I have Bortas at Warp 48 - vut cannot warp to cerain warp47 galaxies - keeps saying invalid warp path?
@spring shadow get more resources, in your case tritanium. The displayed number is wrong.
@jade radish they are working on it. No ETA unfortunately
@wide breach Scotty makes problems sometimes
@fair sinew it's q bug, they are aware of it
@verbal vapor thatis working as intended.
Please fix IOS app crashes finally, its a real pain.
@spring shadow
This bug is old, I reported it a few times to support, but always got the same answer (use more ress)
Not funny, if you got not enough and try to use latinum, but system only changes the amount of lat to the wrong number of ress. so you have always to keep ress in your station to "harvest" after you chose repair with latinum.
i guess it is a bug due to the research of using less ress for repair (the research seems to apply only to the maount displayed, not to the amount use...)
Frequently I can't get in my station, not through building, or any other method. It's very frustrating.
<@&509691205798592532> looks like there's a bug in scopelys email
@native oyster Thanks for the reply.
Intended or not, I am the one playing, not them. I should see whether I have the bonus in the fight or not. The ↑/↓ displayed for a targeted ship should reflect my selected ship’s status against that ship. ↑ signals a positive bonus, but then I lose because the developers once had the idea to reverse the bonus displayed.
And hiding ship information does not make any sense for any reason. I should be able to see just how many parts of something I need whether or not I’m in-base.
Many things may be as intended, but improving them if they appear illogical or unintuitive should outweigh staying true to the original implementation.
@verbal vapor
I think everyboby should be able to remember 3 kinds of ship-types (battle-triangle) no matter what is displayed ingame.
there are way more serious bugs the developer should devote themself to
Some of the more serious bugs wouldn't be here if the last update was retracted. More to the point, we should never disregard smaller bugs, simply label them as low priority.
@spring shadow you need to have at least 3000 more resources more than is needed to carry out repairs I’ve found
Y’all ever gonna fix this so it works against Federation Traders?
@boreal mortar it's being worked on
@verbal vapor you asked if it is a bug. It is not. Unfortunately at this time there are no indications that upgrade screen will be added anywhere any time soon. Mostly because upgrading can be done only in base. As for your other question about combat info there is plenty of info available to you. You just need to scan the target and click on Info button as shown on ss below
Which will open a new window that compares your and enemy ship stats and officer abilities. You can scroll down for more details
I don't see what more info is required...
Ah, no I meant that one outside of the scope of combat. Simply going to my ship & viewing it
¯\_(ツ)_/¯
You can view all information on the upgrade page, but that page is hidden from sight when you're not in-base.
Yes, that is intended, idkn why
Meh some of my things should be in ideas
Feel free to post them there 🖖
Information should be visible since it's about that ship, it's info you might want to view at other times. Depending on the info, you now have to fly into a port or you have to target another ship, I don't think that's good design
but yeah I'll post it in ideas at some time
If you're talking about basic info from ss above, you can click manage on your ship and on top right click on details
Whenever ship is stationary
And not doing anything
Yeah that information is hidden when mining
But e.g. information on on-board officer strengths, upgrade costs, upgrade levels are hidden and you have to retreat to base to view these
Can you fix the screen for battle info . The battle log , for when during morale and using Spock the illogical move doesn’t say how much it has healed the ship
well it tells you 50% of total officer defense... easy to calculate
Anyone else using IPad having problems with the game crashing after this latest IOS update?
Keep getting this error even though i use latinum to buy enough resources or have them to begin with...only on kumari
@ivory vortex my officer mitchel is gone. I got the last missing blueprint of the chest, but now 110/110 blueprints are gone. Why ?
I don’t have him unlocked and no blueprint left
@ivory vortex Forget about it restart fixes it
How can it be that meanwhile attacking faction ships suddenly appear in the entry path?
Before that they always appeared behind the ship and not in front of it.
Cargo showing up empty today after opc hits, does not show cargo & does not say No Cargo
while I understand that this is a fighting game terroristic takeover of the game should be against the fair gaming rule, Anyone involved in terroristic takeover of the game should be banned for life!
Where the hell have my trek the halls tokens gone?
@uneven jay it’s still terrible textual information , it doesn’t even finish the sentence. All other hits etc show the value they should show the value that boost does to heal the ship as well it’s not much to ask
Yeah it got broken a while ago, it never did tell how much was restored
Randomly killed mid raid
Nothing repaired
Baby horizon and envoy made it through
This after my big horizon was blown up after the base was initially cracked and hit.
With 135 hp left on the station hull somehow
If there’s hp on the hull don’t show the skull 💀
No events, can’t trust battle reports. What do we do in this game again? Oh ya mine for no reason cause you can’t safely raid and there’s no events to do.
@tidal bobcat the station starts to repair itself after 10 minutes without attack, this fits right into the timing we can see in your battle report list.
However, yes some health status display has been broken since the Station Power increase (I am hoping for a fix in the next update)
Ok thanks
I discovered something rather funny. If you defeat hostiles even if you do missions on another planet and it says to defeat hostiles there and not on other spaces, hostiles you defeat in other locations will count it in somehow.
🕵️
Got from recruit chest 95 cards of KRAS. But the werent counted for next. Have I got them really or again an next bug?
@silver nova ty. Didnt know, that that could be usable for someone)))
Np. You should report your issue to Customer Support, if you haven't already. They can look at your account and tell you what happened. It might take a few days though.
@pearl anvil i had the same problem yesterday. It just should be a visual problem... But I can't believe it...
When are they going to fix all these broken data nodes? Surely they should have got to bottom of why Vemet is bugging the nodes. <@&509691205798592532>
Wut no more of that event I wus just going to start the klingons one to wuts up with that now drat
ok fine wut event is this now when u have no money come on here ge wistharow out tg hare g4 , g3 , g2 mineing at least please so we dont get bord please ?
I have a ida cen we get the man data frum the enterprise series and the Borg ships as enemies to please keep the bosses u have in game and add this to have them hold 3g's and 4 g's to please
And expand the data area to please to
can someone help me on this one
saladin needs warp 47
with my bortas i can rerach there and its maxed at warp 45
then in this one it says i cant reach because it needs warp 47
My ship has a protected resource of 14,000 resources and the resources were not registerd to my g3 crystal total. I just lost over 8,000 protected resources on this attack . Is there a know issue with protected resources this week?
Looks like resources aren't being recorded for faction daily events for mining either.
Please fix this we spend a lot of money on this game.
I can't log in. Tried reinstalling and didn't help at all.
@royal turret you do realize that this is the “bug” reporting channel. Not the place to be making suggestions or complaint about events ending. There are more appropriate channels for suggestions.
- Pretty sure the 'hostile ship burn-in' has been reported before? I mentioned it before but thought it was a one-time thing, I guess it was just the first time for me. It's still there, at the same spot, all the time.
- I had someone attack move on my ship, so naturally I waited a while for them to get close and then entered my base. After that the ship had a permanent attack-move circle around it. Later, an unrelated player's ship entered the system from warp with the attack-move circle around it, while it was simply recalled to home.
@atomic kayak Babel is warp 40 system actually,but if you have warp 47 you can use shorter path.Alpha Centauri is warp 47
Hi... Has anyone have an issue with the shield? Put up an 8hr n gt raided...
@coarse wyvern Please PM me with any details you have.
I put up a 8 hr shield it lasted 6 hrs ,,and the other problem ive been having is not being able to get in my station ,???
@lime sluice file a ticket regarding both issues first. CS should be able to help you with getting into your station. But it can take a while for CS as it is the weekend.
<@&509690795536941056> the game is crashing badly. I can barely stay online for 20 secs. The problem is persistent since last update
How is a player lv 38 hitting me am 28 wtf going one scope 🤬
Need fixing that fast its a joke wont my stuff back bug s no good
where's the bug?
at 28 a sally/bortas can hit down to 22 causing the exact same effect
Well it sucks 🤬
haha I didn't say it doesn't... but it's part of the game mechanics
at least he can't one-shot you anymore with a faction miner and take 3M loot in one go
That is better but just to big of a player
I wus told that I cen move with only 1 ship in the new location it's not working just to let u knew
In bubbel every Day
I have that loadeds of time to
@royal turret you have 3 ships mining...
you can only relocate when you have ONE ship out and that ship is in the system you want to relocate to
and there's a typo in the message 😄
@uneven jay The old "too", "to" and "two" joy of the English language.
yep, and it's wrong in one sentence and right in the other 
Their going to have to check they're use in many places. See what I did there? (got all 3!!)
The mam with no name 😂
It's a mute point
@real vortex collect some more trit or dil please
Maybe try a different crew on that Vahklas
That also ^
Azetbur has really let herself go in this mission
Traipsing? Wtf is traipsing?
Must be an old word
I can just imagine an old person saying, “back in my day, we used that word all the time”
well a good word for scrabble if you get the right letters 😂
😂 😂 😂 😂 😂 😂 😂 😂 😂
“We used to traipse all the time”
They would say you're cheating and inventing words 😂
my guess would be someone google translated a more common word from their native language and that's what came up...
😂
It also means a messy or dirty women
Since the last update, the game has been crashing more often when played on my iPad.
@silver nova I was just hitting hostile for low mission but I have a Nero crew I can use
The beginning of bugs look out
according to the event I would have to give 2 points per swarm and only give me 1, I'm lvl33
Still not confirmed, but we think the changes are intended
yes the ship getting locked in battle mode is getting incredibly annoying...hit 1 hostile..battle lock...
and the rss plots on base really should have a greater output. the rss required to upgrade at25+...they worked much better 10 lvls below
Since the latest big update have noticed wonky stuff with Harrison. Specifically with shots after the first not acting "normally"
You'll see above is my Gladius attacking a station (with Harrison onboard) and the second Kinetic shot (3rd and last screenshot) is doing 37k (crit), where as the same kinetic gun did 359K (noncrit).
The last gun firing returned to normal damage mechanics
My BB ended up in a warp battel. Earlier today I tok me about 5 min, no it took 10 min and after 5 min i got warning entering enemy area. After that my BB got killed in the Ifra-3 system. So it looks like the warp battle bug I back 🙁
@harsh bough I hope you're the right one I tagged now🖖😅...
In Swarm Event is a bug which doesn't count the points exactly how it should. Here the screenshots to see what I mean:
First screenshot is the number of killed swarm hostiles
2nd is the swarm Event "danger from beyond" (free translated, I hope I said it right 🙈)
3rd one is heroic... you see that it should give 2 points for each killed swarm but oldo I killed 4 I didn't got 8 points, only the half
Yes, you're not the first to notice this. We've escalated it with devs, but heard nothing back as yet 🖖
Funnily enough mine is displaying this
It is currently impossible to warp away if your ship is targeted for attack, no matter how far away the enemy is the ship will not warp. the counter reaches zero and the ship just sits there until it is hit, afterwards the warp animation goes off but the ship is already destroyed.
I cannot discover any new systems even though I meet all the requirements. I just get this error message. Uninstalling, clearing cache, are both ineffective.
I don’t always fly from point a to point b, but when i do, I make sure to hit points c, d, e, f, and g first.
😂😂😂😂
Get a uber ride home scopely, you’re drunk.
He don't have gps
@mortal hazel judging by your captain i'm assuming you are trying to use Scotty to reach those systems. If that's the case then you do not have the range to get there. Unless they made a change, Pike does not boost Scotty, the display shows a boost, but none is applied.
I cant mine because the mine is occupied by me... had vermet as capt and hostile hit me while mining. Have restarted and cleared localization
Close and reopen ?
Now rate 2 for swarm lvl32, but what about those who scored today with 1?
@lethal pivot you have to kill the ship for it to clear.
@elfin glacier they'd have to check every account individually and modify the points, that's not really feasible so you've got to just keep going from where you are.
they can give a compensation to the possible affected, we have spent RSS in repairs in addition to accelerators for this bug, I understand that it cannot be done in a personalized way
they'd have to give some kind of compensation to everyone and i suspect the high levels would still find something to cry foul about. the fix occured in a very timely manner considering it's a weekend. I don't expect to see any compensation nor do I feel a need for it.
@unreal pilot thanks for the heads up.
Ever since hte last update i have had significant trouble when trying to go to the interior view of my base. Phone is a Pixel 3XL with latest updates.
Problem: when i am in the game for more then a few minutes then tap the Intrior button to view inside my base i get the black screen with Star Trek Fleet command and a spinning wheel in thebottom right that never resolves. If i quit the game and force close it, then go back into the game and my first action is to look at the interior, it will be fine. But if after a few minutes i again want to go to the interior view, the same black screen with lettering and spinning ball happens. This is every time i use the app.
Another mega annoying bug is the one where you tap on a planet and the game immediately hides the pop-up again, making it impossible for you to fly anywhere but recalling to base. You have to kill the app to fix this
So now I killed the app and ran into another stupid bug that keeps happening after you kill the app: the game cannot locate my ship. I had to recall to base, because the game is unreliable due to the previous bug report, but now the game has no idea where my ship is. It reports as 'at home', but still with several minutes ETA. Where's the ship? Because the game doesn't know where it is, the stop button is also disabled.
Another recurring bug is when you plot a course after a ship-to-ship battle and it bleeps the confirmation and then literally does nothing.
When you are in your base and plot a warp course and then cancel it before warping, you're suddenly removed from base.
When double tapping near a ship to plot a course, the game often displays the first tap correctly and then the second confirmation tap erroneously plots the course as an attack move on the ship. This happens very very often on medium zoom levels
I cleared it by recalling and repairing. Works if i wait for hostile and then go to the mine. But is still a bug lol. Also happens occasionally when resetting other mines. But usually comes right by viewing station then locating ship
Scraping ships is not giving the resources. The ship just disappears.
Due to the fundamental flaws in this game I have decided to leave the game, there are just to many bugs, the latest reason My base was raided fair enough, but when a 148k horizon can break open a 2 mil strength base this just isnt a bug its downright unfair. So when Scopely decide to really sort this mess out, i will come back, and also when i can switch servers.
Before the update, I could crack bases with miners all day. Now not so much. Use a shield.
Not getting my swarm kills.
restart game
Someone whit my miner other day only in report said was battleship and he saw a battleship. Thing is miner was only one out and no reason unless searching for OPC to have my fighter out in that galaxy. I only use for mining and other ships were docked because was out and about and not online.
Having ship recall issues where says it's an invalid action
I have a suspicion that someone has access to base loot info without having to scan bases? How can I leave a shield on upon a system where there are over 100 bases and come back in less than an hour have my shield gone and been raided over 30 times in less than one hour? Someone has friends on the inside feeding information! Is this to get people to spend more money??
I bought one ressource pack and got charged two packs... scoply says they can not do anything about it because of "technical reasons"?? anyone else had the same problem?
I've had it before
you found a solution? got your money back?
Create a ticket through your payment provider (Google Pay, for instance).
Hi guys, I am still here to notice about another bug, that affect Pike as Captain
121K of cargo protected, is not true
I ve just reported another ticket to scoopely as I did for report the case of Pike Captain and cadet scotty, here noticed aswell.
You released meanwhile a major release and the Pike warp bug still persists, and now after had upgraded the tier of Pike another incident with him !
Do you realize you are advertising Pike on recruit to all players??
Pike is available to all players.
As far as the protected cargo on the ship. Send a ticket to CS and see what they dig up.
Hey Sucksly can you guys fix the glitch so I can enter my station without having to log out and log in every freaking time?
@native sky you can also do, tap the base then the box image and you see the rrs
@sick pine that never ends well, i had same problem in another game and finally i lost the money, nothing to do with apple payments...
if there is an even quantity of rss in the list of possible items, how can an odd amount fall out?
Chat messing up with gc in alliance
Mining where move miner and says ship still on node
@stuck bluff have the same problem and been having for over a month myself
Have had a few chests saying I've gotten 1 hour peaceshields. Upon trying to use were not in my inventory.
@polar rain I'd take that extra rare and be happy about it 😉, the 4 is correct, but the 2 is wrong
Been having trouble using my new iPad, every time I try to get inside my base I get into a loop where the icon at the bottom right just sits there saying preparing. I either have to log in on another device or reboot the iPad to get into the program. But, if I try to go inside the base , it starts all over again.
My refinery and rewards chest are both malfunctioning right now