#👾-bug-reporting

1 messages · Page 346 of 1

limber needle
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ah

sand prism
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US laws overrule

mighty panther
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and how literaly childish they've been setup

sand prism
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^^gay....... i cant say the word in game

mighty panther
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we germans cannot use the word 'um'

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which we use a LOT

limber needle
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why is um censored

mighty panther
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it's like 'in order to'

limber needle
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it has effected me and my alliance a lot

mighty panther
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probably could be interpreted as 'ur mother' in slang

sand prism
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eeeek like "yo mamma"? lmaoooooooo

mighty panther
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now that you said that, all those ym jokes bubble up 😛

sand prism
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@mighty panther *sits on naughty step

limber needle
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mad

sand prism
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@rugged carbon @ivory vortex Am I allowed to receive homophobic abuse? @zealous grove

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so @rugged carbon @ivory vortex are Gay people allowed ? 😕

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@hollow skiff

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@rich needle

limber needle
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@mighty panther ⬆

mighty panther
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thats a personal remark, everyone is treated equally in the end

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and did you report them to support ?

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if you feel offended ?

rich lance
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G4 ore / crystal - you don’t list anywhere to mine this - only an option to purchase that I can see...and yet the G4 is needed for several key attack & defence upgrades

mighty panther
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check the 48 systems

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each faction has one

sand prism
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each faction has a gay ?

rich lance
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I’ve checked the systems I can get to and can’t find a G4 location - Vit THC if available do provide a pointer within fed space or neutral thx

swift dust
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@rich lance I think that Sud'Day JoH (48) has the G4 crystal ... here is an invite to where that information came from || https://stfc.link/lcars ||

sand prism
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@small turtle

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@sand prism bug fixed?

native oyster
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Entering Nekosa and Nibiq system I have a red screen and the game becomes extremly slow

dense wraith
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Ship shows that I have 13 minutes left before zero but I am actually zero

short wadi
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I put up a one day shield last night and 4 hours later it seems it didn’t keeep anyone from attacking my base and looting it as I went online knowing i should be find to fin it down and attacked. . I have seen many other complaints about the same issue . What is scopely doing to fix this bug?

wild locust
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Two in my alliance (including myself) have had shield issues in the last 12 hours as well.

errant ether
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I got a difference of 1hour and 44 Minutes between the Message in my Postbox and the Message on the gamescreen that i‘ ve to repare my homebase at Wuqugee in Metea. So can this be solved?

viral patrol
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North Stars capability of “Healthy Mining” is not currently being used when selecting a node for mining. It is just a strong mining ship at the moment. Officers health points do not affect the mining rates. Here is the math that others can check themselves:

noble moss
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@viral patrol passed along your data to the devs. Thank you.

viral patrol
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Thanks. Hoping for a fix. I spent quite a bit on ship packs, using RSS on my NS to get no benefit.

zealous grove
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Currious @viral patrol on your measure rated, are you simply going by what it says it does when you preview a node, or did you actually put it out there?

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Have had several people tell me that it mines much faster than the rate when in action

viral patrol
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I’ll run some timers to verify as well

zealous grove
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lets do that, because either way, something needs to be fixed

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best for us to tell them exactly what it is

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ill go put my NS up as well

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wanna start a DM?

strong ridge
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It mines ok just if doesn’t show the real speed

viral patrol
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From what I can tell, the numbers compute the rate when selecting a node (some systems mine faster), then it runs with it. The timers are a bit off agreed, but I think the core math is also wrong. I’ll help however I can. I have 3 NS ships to test with

strong ridge
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Selecting a node gives you nothing you have to start mining, and also time to deplete the node is broken

viral patrol
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I noticed this when I worked hard to go from 0.7% to 0.8%, and the mining rate didn’t change

strong ridge
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So is the notification for NS

zealous grove
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yea, im pretty sure thats how it is

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and Ill verify today, (anyone else is welcome to send me SS) and I'll put a video up

strong ridge
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Ns calculated score is broken just like research discount for ship upgrades was, the second is now repaired maybe someday the first will be too

zealous grove
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so, just running quick math. with T7 NS, .7% bonus, 1k health crew, i'm at 9680

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even though its showing me 6300

noble moss
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Thanks, guys. Let us know what you find please.

zealous grove
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Well, I can confirm the health bonus is working to a degree, but the displays are off

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will work on a full video later

brisk obsidian
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Seriously scopely. This is freaking ridiculous. I log on, reset miner in one system and then have to reboot again to reset miner in another system. I was about to spend more $$ but screw it. If you cant fix the glitches that prevent us from doing the mining you are so in love with, why should I spend any money on your game?

storm comet
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Having a little issue with upgrade of ship saying I don’t have enough resources... already reset and cleared localization... @rugged carbon

native oyster
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I can't relocate my base..but no damage and i have token

frank palm
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I've been mining all morning (3* ore), reset the app, after recalling am envoy with 14k in it I have no credit on daily or advancement on the mining event.

sage edge
soft meadow
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@storm comet - has same. It’s the number of parts is exactly what is needed. You need 1 more

high goblet
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Still with the update i have hard crash of my computer on bluestacks....

plush venture
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Ever since the dissappearing chest of biominerals I am contantly kicked out of game, or takes up to 30 mins to get back in. Collect 10 min chest? Kicked. Use repair speed ups during raids? Kicked. Switch ships IN SAME SYSTEM, kicked.

Yes, ive done cashe drops. Several a day, my game is "up to date"

Can you pretend to care a little for players? Even just pretend?

royal swift
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Ha! Scopley care!?! YA RIGHT!! They can’t even rectify a simple game glitch. Screw their lousy customer support and their idiotic developer staff

main light
sand prism
plush epoch
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@sand prism it is beautiful

sand prism
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the base disappeared earlier

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then it all went black

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its the same bug which was "fixed" months ago

plush epoch
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Oh nice, back in black

sand prism
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by black ........ i i mean i couldn't see the base

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or galaxy

dusk cargo
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that happens often in bluestacks

sand prism
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it did it on my android mobile

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and tablet aswell

dusk cargo
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hmm, ok

sand prism
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😦

verbal bobcat
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Kumak as captain is bugged. Each round of combat it will add stats for officers, increasing the hp of ship among other things. After the combat finishes, the bonus will stop and your ship might explode even when you win the fight with plenty hp left.

During fight these bonus hp points from Kumak should be used first and actual ship hp as last resort, so after combat there are no bonus hp left to be deducted.

oak wave
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What’s the deal with these delayed ten minute shields that let people get a couple attacks in before they deploy?

royal swift
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They state the shield only deploys if the station receives more damage then the attacking ship

tiny osprey
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Stuck loading/starting game at 25% anyone else? Android.

royal swift
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Getting something similar on IOS

autumn socket
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@main light need to have someone hit your base with no ships

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@tiny osprey @royal swift need to delete and reinstall. Hope youve saved your account to your google account/or what ever apple use

royal swift
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I have, didn’t fix anything on both my iPad and iPhone

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And support over the last week or so hasn’t responded to any messages

gaunt stirrup
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Error after buying some resources is not allowing me to repare ships.

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Tried reboot and redownloading already

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Nvm after 2 hours it just fixed itself

zenith mural
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How do I kill something that isn’t there?

tiny osprey
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@autumn socket figured it might be that. I uninstalled and reinstalled. Ok so far. Thanks.

autumn socket
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@tiny osprey np glad it worked

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@zenith mural click attack and it if it keeps you in your system attavk there

unreal pilot
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@plush venture It sounds like you have a problem with your internet connection. Try resetting your router or checking for firmware updates.

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Also see if your device has an OS upgrade that you need to do.

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Aside from that it could be a problem with the server on scopely's end

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it's been very glitchy lately.

plush venture
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@unreal pilot done it all. Its not on my end.

unreal pilot
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servers have been very glitchy lately.

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It's not just you.

polar rain
random bramble
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New release still doesn't work on Nox

storm comet
native oyster
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@storm comet Please check your App Store and update to today's released patch.

storm comet
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Wow, let’s not only misinform about the cost, but then increase it substantially....

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Not only misinform, but not require the right amount of resources... had to use tokens to get up to the amount requested, but was left with resources for the amount of tokens used...
guess the research upgrades for materials are not taken into account when upgrading, have to have the ‘original amount required’ but only have to use ‘research amount required’...
Please add that to the fix list...

native oyster
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@storm comet
The displayed costs in regards to Ship Upgrades has been reverted to as it was a patch ago because of excessive amounts of players reporting that they're getting errors about insufficient resources. It's preferable to display an over-estimation rather than under-estimation until it can be corrected to show the actual precise amounts required.

The actual costs are done on the server and have not been changed.

storm comet
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Overestimation is one thing...
3.4 to 5.1 Trit is a 50% increase and 615 to 850 Dil is a 30% increase for the ‘base cost’
Should be simple mathematics for the calculation, but I might be asking too much...

native oyster
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It's not quite as simple because of integrated systems taking into account various implementations of research buffs when it comes to resource costs. Hopefully the newly announced update includes a patch for this but we'll have to wait and see.

hasty fog
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Wrong top pic lol the 30 you need to kill are 41 to43 in the mil for ship power...

native oyster
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After the client update today this Nibiq Nekosa bug is still not fixed!

obsidian lake
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China looks gorgeous as ever

boreal mortar
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Seems planet hiding is back in season

native oyster
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Why doesn't the game want to load on my chromebook? I keeps on closing, its been doing this for months

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Recent update fixed BlueStacks, they're still investigating ChromeBooks/Chrome OS.

tacit barn
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So when are the new research updates supose to live again
Did update, cleared my cache, rechecked for update, restarted phone.
I'm L24 and Galaxy is still greyed out. 👎👎👎👎👎

maiden edge
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@tacit barn same here it’s not showing up for me either

wheat storm
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@tacit barn @maiden edge Tomorrow, The update is happening tomorrow. 8/20

maiden edge
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@wheat storm thanks man yeah saw that info after I responded...appreciate it though

tacit barn
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Kk, they should put the activation time in the announce they put in game. It would save them a lot of reports

raven delta
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In the last day my daily goals requirements increased. Even though I didn’t upgrade anything significant. I am level 29 and now I have 25 level 35 faction ships to kill and even more mining. On top of that for the past two days of refining every chance I get I haven’t got a single uncommon gas. Is Scopely actively trying to make more difficult to do anything?

vagrant cliff
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Constant issue with this system saying there is 1 slot open then says full when I try to relocate. I've cleared the cache and restarted the game but it still says full with 1 slot open

untold seal
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@raven delta your reputation with the faction is higher now, that's why dailys got harder

novel skiff
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well new update and still crashing.....guess i might as well quit playing because this issue has been going since mid july and scopely seems to be in no hurry to fix it

brittle plinth
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I'm not sure if this is a bug, but I keep encountering mission planets that say they have zero missions.

lethal sable
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Instead of implementing new updates that won't work correctly how about fixing the bugs!

turbid raven
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@native oyster I am missing the Franklin mission which returns the warp core components. I have the Franklin and I am at lvl 23 R&D, My USS Franklin is stuck at level 10

native oyster
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@turbid raven Have you contacted CS about this?

turbid raven
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Not sure how to do that @native oyster

native oyster
turbid raven
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Thanks @native oyster

native oyster
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Sure thing bud. 😄 👍

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I have had an issue whereby I accumulated the required amount of 3 star gas to achieve prime Shields. Once I got to 99, (100 was required) and then refined more gas, it reset me back to 19 units of gas, and has been dropping since. I am very disappointed this has happened as I was looking forward to prime shields. How can I get this fixed???

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@native oyster That's very peculiar and I've not heard anything like it. Same advise above goes to you, best to contact support to see what's going on with your items.

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Thanks. how do i contact support?

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I found it, thank you!

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Good stuff, my pleasure. 😄

stray arrow
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I can not log in. when I start the application it breaks. only once did I manage to enter. this game is getting more and more horrible and horrible

young bluff
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Do not have new galaxy tab for research. I'm lol 28 r&d....

native oyster
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12-16 more hours @young bluff

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@stray arrow are you stuck loading at a certain percentage?

young bluff
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Ok thanks, thought it was a bug.

native oyster
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The links in the #⭐-official-announcements for the maintenance period will tell you what time to expect the feature to be added in your locality

stray arrow
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@native oyster yes. 55-60% and broken

native oyster
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@candid beacon no shaming here please. If you have a problem forward the screenshot to CS

candid beacon
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Im not shaming where is cs

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No answer....cool....thanks

austere monolith
native oyster
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“You have been attacked” notifications don’t wake up my phone screen (iPhone) or vibrate, but all other notifications do, like ship repairs. My station keeps getting raided while my phone is beside me. Only on the off chance I go to check the time do they all show up at once. This is making playing the game extremely difficult.

I’m guessing you are using local notifications for one set and remote notifications for the other and have different settings for each. Please fix this ASAP, it should only be 1 like of code to make those changes

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@candid beacon You can find instructions on contacting CS in our #557163704383438850 channel. 👍

candid beacon
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Thanks

native oyster
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Yeah what John said, sorry I got distracted 🙏

vapid yoke
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My helvia warp boost has stopped working since last update

torpid whale
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Hi, on the dailies , because of the long texts and the way they appear, it is impossible on an IPad screen to have the level to target on factions

mighty panther
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whats your level ?

earnest lintel
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I'm having a problem tearing up one of my ships. It keeps telling me that I am repairing a ship. But I am not repairing a ship?

native oyster
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@earnest lintel
It's possible a ship that was still tiering up could have accidently allowed you to exchange it for a different ship.
This doesn't cancel the tier-up progress but might prevent you from actions on other ships.

Please verify that all your ships are OK by cycling through each and every one of them that you have in your shipyard.
You'll most likely find one that's ready to complete tier-up progress and once you have, you should be able to tier up your other ship again.

quasi kiln
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I have lost all my game data how do I get it back

native oyster
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@quasi kiln What did you do prior to losing it?

quasi kiln
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I had over heating probs with my battery after installing the new update removed batt cooled it down installed batt back in and it was gone

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So I installed the game again and it's at lvl 1 u see my inhale name of the right game here which I was lvl 26 in the right game

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In game user name

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This is the very same phone I've used the entire time

earnest lintel
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@native oyster thanks! That did it.

native oyster
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@quasi kiln Restart a couple of times, it takes a bit to restore your player data from the server.

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Should it fail, try opening the game from a game center / play games app.

quasi kiln
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Ok I will try restarting it a few times

native oyster
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@quasi kiln Any luck?

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Well I'm personally headed off for the night but if you're still in trouble, feel free to tag one of us again. 👋

quasi kiln
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Not yet

quasi kiln
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@native oyster got it ty

drowsy raven
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With your new patch some of us have stopped getting warnings when our base's are getting attacked.

woeful thorn
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Swarm is not dropping frequency modulators, done dozens of swarm ships from 15 to 22 and no drops

brittle plinth
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Reloading the game fixed it.

maiden pelican
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Cadet uhara’s office ability never activated.

weak coyote
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Galaxy research tab not responsive, lab at level 25

hearty latch
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@weak coyote, try again when the patch actually drops.

brazen ibex
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@weak coyote try in 8 to 10 hours

deft rose
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I have problems with Nibiq (40) and Nekosa (40) Systems

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I have this view as previous

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All red, and I can't move into space for searching mines

fervent wharf
brazen ibex
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@fervent wharf sounds like vemet as captn killed you

fervent wharf
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Umm what do you mean?

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@brazen ibex what does that mean?

brazen ibex
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@fervent wharf server update is in about 4 hours from now

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so after that

fervent wharf
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I updated about 3 hours ago..weird but thanks bud

rain dew
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I have sony xperia with the following see attachment. It randomly locks up, shuts down, and game chat does the same. When I use chat like discord all works grest. So issue is ingame.

shadow valve
rain dew
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When in swarm I attack then after battle is over it will show my ship finidhed battle at 0 secs in red, and will remsin like that from 2 to 5min without being able to reattack. Really slows the game down and really annoying. Also find when searching for s swarm to attack there are some I click on and they won't recognise as a target just a sector in space to move my ship too

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Yes, even did a complete reset of my phone to factory settings and that did nothing. It only happens in this game app. All otherd I have to play, chat works fine and games are fluent eith no freezing. I like this game but having an ingame chat that is so nssic that doesn't work makes it hard to chat with plsyers especially in battle situations. Really really annoying

shadow valve
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@rain dew As this game gets more and more complicated and demanding, it could be that the issue is the version of android you're running?
I see you are on Android 7.1.1 with a 2 year old security patch.

rain dew
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The chat issue just keeps getting with new game patches. The game pretty much works fine other thsn thst issue I described with swarm only.

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I don't believe this is an issue with my phone

shadow valve
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Have you thought about upgrading Android to a newer version? I know Sony may not provide a stock ROM with newer Android, but there are lot of good custom roms available @XDA-developers

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Just a thought.

rain dew
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No didn't know I could. What do I look for

shadow valve
rain dew
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Thanks heaps, good to learn something new

shadow valve
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Be aware, it almost always mean you lose all your data.

rain dew
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Not good,

shadow valve
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This because you have to install a custom bootloader. But you can make a backup using ADB. This is also explained on that site if you search for it.

rain dew
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But if I do a backup on google then restore from there, won't that work

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Ok,I'll take a look

shadow valve
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Yes, but Google doesn't backup everything, with ADB, you can, because through ADB you get ROOT privileges, and that's what you need for a true full backup of your data.

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After the upgrade, you then have to restore your data using the same method.

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Hope this helps.

rain dew
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Yes, thanks heaps

shadow valve
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And IF you still have an older phone, try everything with that one first.

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(disclaimer, im in no way responsible for any damages to your phone by following my suggestions) 😁😁
.
.

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To put in context, i have an old Windows Mobile phone from 2008, that's running Android Oreo

rain dew
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Ok, I do have an older Sony so I can

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It's nearly like running linux base on an old pc or laptop that only would run win xp

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Just didn't know about this. Glad you told me, as my phone is still in great condition so I didn't want to have to update it.

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Thanks again

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Are you in an alliance in star trek?

shadow valve
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@rain dew Yep NME.

rain dew
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Are you the one, there too? Commmander or admiral

shadow valve
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@rain dew yep, same name, but no commander or Admiral, just Premier.

rain dew
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Cool c u in game. I found sn android
tablet and old phone to try on , gives me something to do after dinner

random bramble
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Is there any windows emulator that works now? Was using an old version on Nox, but now getting the message to update and crashes on opening.

untold seal
native oyster
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We're aware of the discrepancies with the refinery and the devs are actively looking into it.

tidal epoch
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@random bramble i've heard bluestacks is working since the last update

fervent wharf
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@brazen ibex didn't fix it...Still bugged!FFS

brisk obsidian
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@random bramble try download APK pak that is what I have had to use for several weeks

random bramble
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I was but now they're doing forced update

uneven frost
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@random bramble NOX still not working with actual patch, but bluestacks does

random bramble
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@uneven frost Thanks will try that after maintenance

unreal nimbus
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Anyone noticed now when mining if new researchers are done the timer is out of sync

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The timer had said I’m finished, when I checked it was still mining

boreal mortar
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Oh yay...that bug is back again...

unreal nimbus
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Has it existed before?

sterile kernel
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No ponit for completed research

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Points*

native oyster
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@sterile kernel Restart

sand prism
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S139 working properly....just been kicked out of the game?

novel skiff
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still crashing on open so good job scopely for making a game only certain people can play

sand prism
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Unable to join the fed daily event

sterile kernel
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@native oyster i am on my 7th restart. Swarm, officer xp, station event..all registers beside the R&D point calculation

native oyster
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Hmm, don't have anyone else reporting similar issues so your best bet may be to contact CS. Instructions on how can be found in #557163704383438850

sterile kernel
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@native oysterappreciate it..will try it now.

marsh ether
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I'm still stuck at 91% when starting the game... should I try to clear data or reinstall?

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It's been like this for about half an hour now

quaint pond
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Yeah, me too... Stuck at 91%. I've force stopped the app, didn't help

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Restarted phone also

native oyster
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Player ids in pm you two please @quaint pond @marsh ether

quaint pond
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Sent @native oyster

marsh ether
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cleared data and game load but without UI ... see screenshot...

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I can fly around with my ship and kill hostiles but nothing else...

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when ship is in battle, all the particale effects (torpedoes, laser etc.) are missing, too... so it seems like a layer of graphics is missing lol

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restarting my phone

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now it gets stuck at 76%

deft rose
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I have always problems with Nibiq (40) and Nekosa (40) Systems
I have the view as previous
All red, and I can't move into space for searching mines

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Please, investigate...

native oyster
harsh cedar
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@marsh ether I'm encountering the exact same issue

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game is pretty broken for me now
After the patch, while at home, it loaded just fine.
Come to work, loads to 91% or 93% (can't remember which), then stalls.
deleted all app cache and data, launched, it basically reinstalled, got into the game but had no HUD.
Closed the game, force close from settings, try to load again and it gets to 76% and stalls.

sour orbit
harsh cedar
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@quaint pond same here, see my post above.

quaint pond
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Yeah, I'm still stuck

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At 91%

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@harsh cedar

marsh ether
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What devices are you on? I'm on Oneplus 6.

quaint pond
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Oneplus 7 pro

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Think it's a device issue?

marsh ether
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I've heard from others with the same issue and we all have Oneplus devices

quaint pond
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Ugh

marsh ether
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People have succeeded to get back into the game with other devices or emulators

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but right now I have access to neither 😦

lilac bear
placid dagger
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😆

lilac bear
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Is this suppose to cost 29M Dilitium?

cyan moon
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Hat the same Problem. Seems to be an Google Playstore issue. Dump the Cache datas, then try to Update again. Worked for me, but the Base was already raided ...😖

placid dagger
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I need to donate that to some random trader

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Decision's decisions

plush epoch
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Yep, working as intended

harsh cedar
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@warm loom same phone here.

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@marsh ether which phone or android version are you running on your phone?

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I have Android 9 overlayed with Oxygen OS 9.5.9.GM31CB

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Android Security patch level: July 1, 2019

jovial verge
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Upgraded warp and it is now taking me 2x as long to get from Wauoxic to Aerimea?? Almost 6mins in a maxxed out Envoy

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Used to be under 3mins

marsh ether
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<@&509691205798592532> we have many reports of people with Oneplus Devices not being able to load the game after the update

harsh cedar
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@marsh ether you running OnePlus, too?

marsh ether
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yes

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Oneplus 6

harsh cedar
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not sure if this makes a difference, but I'm on T-mobile and mine was purchased from T-mobile... so it's running the version of Android and Oxygen OS that they approve.

jagged berry
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I have researched the extra protected cargo level to level 1. On a fully upgraded Envoy the limit used to be 10,000, it is now 12,000 as expected, however, on my other envoy that has Joaquin as the captain the level is still 15% as it was before the research. Also, my Horizon with T'pring, it was at 20,000 protected with her on it. It is still 20,000. I have restarted the game and that has not fixed the problem. Apparently their officer abilities are not working with the new research.

marsh ether
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I don't think so, I'm on unbranded Oneplus 6 Global

harsh cedar
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k

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you on Android 8 or 9

marsh ether
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9

harsh cedar
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9 here, too

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I'm sure others without a OnePlus device are running Android 9, so maybe this problem is related to Oxygen OS

marsh ether
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maybe... I just downloaded and installed Bluestacks on my laptop and it works

uneven jay
#

@jagged berry did you recall those ships?

native raven
#

One of my alliance members also cannot get in. He has a OnePlus 6t

cosmic coral
#

i think the new galaxy thingy isn´t functionating

final zealot
#

I have been unable to stay connected for the last week. Slow logins, often not even opening and requiring force restart. Tried everything. Scopely doesn't care. Says they are working on it, but no real confirmation the issue is on their end or what it is. It's to the point I think I'm going to quit. It's unplayable and no longer fun to fight disconnects. I constantly lose ships due to trained fighters and inability to refresh nodes in time.

untold seal
#

Ships still stuck in battel, it's really so hard to fix something what you guys broken self or because it's not affect cash grab no one even try to fix this bug

final zealot
#

@rain dew you ever find a fix?

austere pumice
#

Dailies are blocked for me

naive heath
#

I did a research 30 minutes before the reset...sped it up to finish within 5 minutes and it DIDNT count for that night....caused me to NOT finish.

#

After I brought it to their attention - they tried to tell me it finished at 4:31 am on the 19th and therefor was WELL after the reset

#

Keep in mind that if that WAS the case, then I should have a completion mark on the research part of the dailies.... and yet, I didnt... that was several hours after the time they claimed I finished.

austere pumice
#

Works after restart

naive heath
#

At least yours started working after reset... I reset mine twice that night and the research never showed up.

vagrant cosmos
naive heath
#

All scopely did was tell me in so many words that their clocks are NEVER wrong so I must be wrong.

austere monolith
#

(ignore my previous message, I'm a dum dum and forgot I JUST built a new dock so its repair times are slower)

jagged berry
#

@uneven jay trying that now.

elder mantle
#

Has anyone verified that the officer pack actually works? I’m comparing b&a stats for Gaila, and she’s the same

#

My ship strengths don’t seem to be any different either

jagged berry
#

@uneven jay That did the trick. Thanks.

tight prawn
#

Warp level 1 research.. zero increase

jade pagoda
#

I uninstalled/reinstalled app then got this

#

No user functionality

sonic scroll
#

Completed the New Galaxy Research for Crystal Miner (10% increase).

My rate with Barot at full synergy was 3690.

Same Crew, same ship, post-update = 3874.

That is not 10% in my book. Sincerely dissapointed.

native oyster
#

@jade pagoda What device are you using?

jade pagoda
#

One+7pro

native oyster
#

It appears OnePlus phones are suffering unique issues at the moment, this is being looked into.

jade pagoda
#

I stopped app again and reloaded and got this

spark ether
#

same here, OnePlus 6T

sand prism
#

@spark ether - you need a crap mobile like my moto g4 😛 game works on there 😉

uneven jay
#

yw @jagged berry

tight prawn
#

I’m ready to goto Apple and request a refund for everything I bought due to fraud.. nothing works as stated

jade pagoda
#

Okay @native oyster

native oyster
#

If you have a different device you can use in the mean time, it'd probably be best if you got that sorted since device specific problems can be a pain to resolve.

#

Just being straight with you here.

spark ether
#

I don't have another device to use

native oyster
#

BlueStacks on PC is an option perhaps.

sand prism
#

@spark ether - i'll swap mobiles 😉

native oyster
#

Shield on a friends or family member's phone.

jade pagoda
#

Yeah I'll try working thru BlueStacks

native oyster
#

Sorry for the troubles folks.

spark ether
#

Using Genymotion for now but I am not lugging a laptop around to play

sand prism
#

kinda defeats the idea of a mobile game doesnt it ? 😛

native oyster
#

@spark ether Yeah I understand that bit but just to set expectations.

#

Best to get shielded properly asap.

#

Rather than wait on a hotfix.

spark ether
#

guess I'll throw up a day shield and hope it gets resolved soon. Just sucks to miss out on event rewards and daily rewards.

lime epoch
#

The upgrade costs for ships are higher then before the maintenance??

native oyster
spark ether
#

I'm not rooted but is there anything devs need from oneplus users that might help? @native oyster

#

specific dump or logs from something?

#

I'm fairly capable at getting that

elder mantle
#

Anyone else experiencing an issue with prime officer research? My Gaila is same strength post research. My ships are at same strength as well.

lime epoch
#

Thnx @native oyster

native oyster
#

@spark ether Devs are in the shadows here as well and if anything comes up, we'll be sure to hit one of you up in PM's.

spark ether
#

@native oyster thanks and Godspeed @devs 😃

placid dagger
#

Never have any issues on my G6 @sand prism 💪

sand prism
#

woop woop @placid dagger

native oyster
#

OnePlus log in dude and dudettes, server numbers?

rough garnet
#

OnePlus 6t cant login

spark ether
#

Server 16 for me

harsh cedar
#

@rough garnet @native oyster join the crowd. you're #3 and #4 respectively.

rough garnet
#

how would i even know what server

spark ether
#

Also, it works immediately after reinstall but no HUD or controls

rough garnet
#

yup

#

same

#

doesn't load

harsh cedar
#

@spark ether OnePlus device?

spark ether
#

@rough garnet yep , same here

#

@harsh cedar yes

harsh cedar
#

@rough garnet so far, reported on OP6 and OP7pro

spark ether
#

Op6T

harsh cedar
#

both running Android 9, but more likely to be a problem with Oxygen OS

rough garnet
#

i have 200 mil rss this sucks if they dont fix asap

harsh cedar
#

my 1 day peace shield is going to expire at 9pm CST. gonna have my alliance raid me if this issue isn't fixed by then.

#

all of us experiencing this problem with a OnePlus device needs to open a support ticket with Scopely. Explain the problem, tell them which device you have, Android version and Oxygen OS version

rough garnet
#

same but ive never been raided its bs if this is how i get raided

#

where do i open a ticket at since i cant in game

harsh cedar
#

stressing our problem here isn't going to get us anywhere.

#

@rough garnet if you go into Apps under Settings, you can delete data and cache and when you start the game again, it'll download everything and let you in the game, but you won't have a HUD.

rough garnet
#

i know

harsh cedar
rough garnet
#

can't send ticket if hud doesnt load

spark ether
#

@rough garnet if you can get an emulator, do that. You can at least get on to shield

harsh cedar
#

@rough garnet you can submit a support ticket via the link I just provided.

#

as for an emulator, use BlueStacks

rough garnet
#

i just did

#

if i get my old s7 should work then

harsh cedar
#

@rough garnet did you include all of the data such as device, android version, oxygen os version, and a detailed description of the problem?

rough garnet
#

i did my device

harsh cedar
#

they need more details.

rough garnet
#

they wouldn't let me add ss like in game

harsh cedar
#

I think it's obvious what the game looks like without a HUD, or what it looks like when it stalls at 76% while loading. What would help them are details regarding your device. Android version, Oxygen OS version, what you did to try to rectify the issue.

viral forge
#

I can not login to the game via my Android phone. It hangs@76% loading

harsh cedar
#

@viral forge OnePlus device?

viral forge
#

Yes

harsh cedar
#

check the chat backlog. submit a support request with Scopely

#

be sure to include device, android version, oxygen OS version, detailed description of the issue and what you attempted to do to rectify the issue.

#

so far, it seems to be isolated to OnePlus devices. I've seen reports from OP6, OP6T, and OP7Pro

viral forge
#

I have a PRO

harsh cedar
#

I do as well

#

so does @quaint pond

#

but our problem is just going to get lost here. we need to open support tickets so that they can see an influx of issues from users of these devices.

#

I'm in/out of here due to work. if any of you are experiencing the same problem, please direct them to submit a ticket with scopely

viral forge
#

Ok will do

#

But how if you can't access the app?

sand prism
jade pagoda
#

Have 7pro... Weird thing is...I logged on earlier and got in and did warp theory research in Galaxy.... Then next time I log in... Hang at 91% then reinstall.... No HUD... then restart hang at 76%

viral forge
#

Thank you

rough garnet
#

@jade pagoda same

viral forge
#

Yep

#

Same here

#

Exactly

quaint pond
#

I sent in a ticket

#

Same here @jade pagoda

jade pagoda
#

Did anyone check if there is play service upgrade for our phones?

marsh ether
#

yea

#

there none, everything is running at latest version

rough garnet
#

same

quaint pond
#

Same

marsh ether
#

I also tried tweaks like disabling game mode and stuff

rough garnet
#

i updated that yesterday

jade pagoda
#

😓😭

rough garnet
#

and had a lil hang up after that update

marsh ether
#

it also worked for me after app update but stopped after the downtime

rough garnet
#

it stopped working when i went to reset game

quaint pond
#

Yeah, I was on this morning, just can't get back in after latest patch

rough garnet
#

i was about to raid

#

glad i didnt drop shields

native oyster
#

I need to restart the App over and over again because of a loss of information displayed such as tag's name or ,worse, of the capability to lock a mine in order to send a prospector to mine.

harsh cedar
#

@jade pagoda I was able to load it this morning after the patch. no problem. However, after that it's been an ongoing constant issue that can be replicated.

rough garnet
#

yup

jade pagoda
#

Yep yep

viral forge
#

Ok so we all need the same ticket

#

It would appear

jade pagoda
#

Next time I log BlueStacks I'm putting up 1 day shield

pseudo bluff
#

Romulan pure ore is not reducing ship costs components

harsh cedar
#

@native oyster go into Settings > Apps > Star Trek Fleet Command > Data and clear cache and data

native oyster
#

I check it at once and I'll let you know. Thanks.

rough garnet
#

if you dont do that first before coming here ur not trying

jade pagoda
#

You want to clear data too.... Thought it was just cache

rough garnet
#

i cleared whole game countless times ect

harsh cedar
#

our problem with OnePlus devices seems to be wide-spread

#

I think it's up to Scopely to step in and recognize this as an issue and fix the underlying problem.

viral forge
#

@harsh cedar this what I get if I clear all data and the cache

#

No icons

#

Or option

rough garnet
#

im rdy for lunch im gonna grab my s7 edge and throw up a 3 day

harsh cedar
#

@viral forge same as everyone else with OnePlus running Android 9

rough garnet
#

i played this so much on my OnePlus that this game is burned into display never really had problems until to day

iron cradle
#

Hello! After the update today, ship upgrade costs for dilithium and tritanium increased on ship upgrades. ( for example, Valk shield went from 4800k tritanium to 6500k). Resource costs didn’t change. Was this intentional, or is the pure dil and tri research bonus not working? Thank you!

crisp siren
#

I'm currently locked out of the game - got in once, now cannot log in

marsh ether
#

@crisp siren Oneplus device?

crisp siren
#

Yes

marsh ether
#

welcome to the club

native oyster
#

Seems to work fine, otherwise I'd restarted already the app. Thank you again guys.

crisp siren
#

@marsh ether anyone got a workaround?

marsh ether
#

use different device or bluestacks

crisp siren
#

Ok

#

That's not great

harsh cedar
#

@crisp siren submit a support ticket with scopely.

#

read the chat backlog here

#

Which OnePlus device do you have?

#

so far, it's been reported on the OP6, OP6T, and OP7pro, all running Android 9

mighty panther
#

sorry, had a private 🙂

#

anyways, you folks know I have a public tracker, and perhaps we should use it to finally compile a public list of known issues so we don't need to repeat ourself all the time

harsh cedar
#

@mighty panther how does this public tracker work?

mighty panther
#

ever worked with open source projects ?

harsh cedar
#

oh, yes

mighty panther
#

you know mantis/bugtraq and the likes ?

harsh cedar
#

not manis, but I have done bugtraq and bugzilla.

mighty panther
#

pretty much the same

harsh cedar
#

cool, where do we contribute to this issue?

crisp siren
#

@harsh cedar OnePlus 7, v9

mighty panther
harsh cedar
#

@crisp siren same as me and two others here with the same issue.

mighty panther
#

I do require reg in order to prevent spam, but I think email verification is disabled

#

and yes, I do need to update the current issues, been too busy

#

you will find however, quite a list you will recognize most of

#

stuff you've been rabbling about for months over and over again

sage mango
#

Scopely says if the support in game is not responding or working on issues to post in this server. Is this true? Where do you post issues to them for responses? Or is this another pipe dream?

harsh cedar
#

Waiting for validation/confirmation e-mail

mighty panther
#

lemme check

harsh cedar
#

@mighty panther from a @pobox.com e-mail address

mighty panther
#

yeah yeah, I saw it 😛

#

need to dive into the db

#

oh right, it sends the pass then

#

sigh

harsh cedar
#

I probably broke it with the + symbol in my e-mail address

#

it's perfectly valid in an e-mail address but some systems choke on it.

unborn lily
#

game is not loading

#

anyone experiencing this issue rn?

harsh cedar
#

@unborn lily I'm a mind reader. OnePlus device?

steady onyx
#

Is 65mio dili a Bug?

plucky narwhal
#

@mighty panther. So where did I end up in our conversation

steady onyx
#

I mean if 30mio is going into the research. You still keep 35mio. That seems a lot for a package like this

harsh cedar
#

@steady onyx buy it before it disappears 🙂

steady onyx
#

🤣🤣🤣🤣

plucky narwhal
#

Do it

mighty panther
#

no

#

@harsh cedar mantis generates the pass and sends it by email

verbal plank
mighty panther
#

@harsh cedar try dummy and change it 🙂

harsh cedar
#

@verbal plank I want that bug

verbal plank
mighty panther
#

someone's on a roll

verbal plank
#

Even tho I saw these stuff alr...

#

Srsly... 53 Officer notifications, 27 Mission notifications, unread new? i've done all of these already...

harsh cedar
#

@mighty panther good to go, ty

mighty panther
#

@verbal plank lemme guess, you reinstalled 🙂

verbal plank
#

I had little to no notif

mighty panther
#

yes, I guess you need to 'reread' them

verbal plank
#

@mighty panther yeah

empty nimbus
mighty panther
#

click the first officer in the list, then use the arrows to browse through them

verbal plank
#

@mighty panther did that alr. It shows up again the next time I log in

mighty panther
#

that will reset the numbers

verbal plank
#

@empty nimbus send it with time stamp lol

mighty panther
#

ah, so your config is not saved

verbal plank
#

?

#

Nvr had the problem until the app store update last week

empty nimbus
#

How you send time stamps?

plucky narwhal
#

So how do u open a ticket if the game won't load

verbal plank
#

Show the time you took the ss

crisp siren
#

@harsh cedar reinstall on OnePlus does nothing?

marsh ether
#

nope, we all done that

mighty panther
#

ah, so it's fixed now @verbal plank ?

verbal plank
#

No

#

It just popped up

#

Again

plucky narwhal
#

I don't understand why and almost pure Android os is having issues

#

But garbage os on htc or Samsung isnt

crisp siren
#

@marsh ether odds on Scopely replacing any lost rss...hmmmm

mighty panther
#

pure android is just the garbage without the gargbage thats makes it garbage added

tender obsidian
#

Officer bugs
Harrison - needs to be removed from pvp consideration, or only trigger on battleships. way more game breaking than Carol and she got fixed in 1 day (this is the only non-bug bug report)
Hull breach/burning-dependent abilities completely out of sync in general (see Krell/Mara next)
Kang/Mara/Krell - Kang's ability is 3 rounds of hull breach, but Mara's on-hull-breach ability only activates in round 2, and not at all when Krell's 1-round hull breach ability triggers
Leslie - captain ability doesn't trigger (hull regen)
Barot - defensive ability doesn't activate
Vemet - the 'get stuck on bases' bug that everyone knows about, when he's captain
Someone also mentioned Hadley not working, but I haven't confirmed myself
Also a ton of officers with abilities that are worthless because they only apply to base amounts - such as Carol's damage reduction translating to more like a 10% reduction, which is terrible for an epic officer, and most of the Burning abilities are applied to the base as well

final zealot
#

I'm on Motorola for what it's worth. With Verizon. And I had issue after one before last app update. I updated again. Same issue

tender obsidian
#

@native oyster i miss any big ones?

mighty panther
#

@final zealot currently ?

final zealot
#

Currently still not working right crashes a lot due to disconnect. Doesn't always load

mighty panther
#

or has that been solved now?

#

which motorola is that ?

final zealot
#

Z2 force

#

Not solved

mighty panther
#

ok, everyone who can't connect, please state your phone model

final zealot
#

I can connect. Not reliably. And I can't stay connected for more than an hour if I'm lucky. And many connection warnings

harsh cedar
#

@crisp siren check the chat backlog here. reinstall will get you in the game but missing HUD. if you try to restart, it stalls at 76%

#

@mighty panther OnePlus 7 Pro

#

@mighty panther I've been here for about an hour and a half now. Everyone that I've seen having loading issues are running OnePlus devices ranging from OnePlus 6 to OnePlus 7 Pro

#

all run Android 9 overlayed with Oxygen OS.

#

I've completed the bug report on Mantis

#

bug report 0000168

final zealot
#

Am I only one that is having issues and not oneplus?

harsh cedar
#

@final zealot you're the only person I've seen in the past hour and a half with that issue.

marsh ether
#

but you're issue is different @final zealot oneplus users cannot get into the game at all

crisp siren
#

@harsh cedar thanks, that's what I read, was trying for hope...

harsh cedar
#

@marsh ether he's just trying to see if anyone else is having the same problem as he is

verbal plank
#

I forced stopped the app, cleared localisation, reinstalled the app, restarted the phone nope still got notif on start up

#

Erghhhh

terse moss
#

Having issue with Cadet Scott, aboard the jelly. My base warp is 21, with him as an officer it listed as 25 as captain it listed as 27. As long as I warp 25 or less I have no problem. But if I attempt to go any farther than that the ship get lock on that course and will appear to go there but it does not move and will act as if in warp until the allotted time as elapsed. If in a system other than the home system it becomes stuck claim any warp course in invalid until I reboot the game.

harsh cedar
#

@verbal plank I think we've exhausted all options. @mighty panther is aware of this issue and I think he's trying to gather a consensus of the players encountering this problem

verbal plank
#

Haizzzz...

#

Is it just those on android?

harsh cedar
#

no

#

just those with OnePlus devices with Android 9

verbal plank
#

Ahhh im on huawei p20 pro

#

Android 9 too...

mighty panther
#

anyone with connect issues, please try again

harsh cedar
#

wait, what? please tell me what problem you're encountering

#

@mighty panther resolved. I'm in

verbal plank
mighty panther
#

nice

harsh cedar
#

what was the issue?

mighty panther
#

@verbal plank you too, try again

#

leftovers from uninstall

verbal plank
#

I can log in but the dammed notifications keep showing on start up

mighty panther
#

since it's handled by the os, I guess your 'pure' android leaves dirty marks

verbal plank
#

This is disgusting... Guess I'm gonna have to wait to next update for issue to be fixed... Erghhh

mighty panther
#

atleast you get in, now we will probably look at that

verbal plank
#

I've always been able to get in

mighty panther
#

anyone on oneplus still unable ?

verbal plank
#

Its just the notifications

harsh cedar
#

@quaint pond @marsh ether @crisp siren try loading now. should be fixed

spark ether
#

@mighty panther Logged in successfully

#

although, the notifications thing is giving me a toast notification for everything ever unlocked since the beginning

quaint pond
#

I'm back in game... With the oneplus

#

@harsh cedarthanks

harsh cedar
#

@warm loom thanks to @mighty panther

verbal plank
#

Time stamped pretty clearly

#

One min apart

spark ether
#

@mighty panther Thanks for pressing it and thanks to the devs for fixing it!

sand prism
#

that wont disappear on mine either - it's just one of those annoying things

tidal plaza
#

I still have that crash when base loads on startup. 😭 😭 😭

verbal plank
plush epoch
#

@verbal plank did you clear your cache?

verbal plank
#

Yeah

#

I did everything

plush epoch
#

Ok, so solution is easy

#

Just tap on a officer

#

And pull up the screen for it, then it should fix itself

#

Literally, all you have to do is go thnrough it

verbal plank
#

Erghhhhhhhhhhhhhhhh

sand prism
#

clearing the cache will just bring the notifications back 😛 🙂

icy sundial
#

I have a warp conduit for the franklin..it will not let me use it to upgrade to the next tier. Am I doing something wrong or is that a bug

quaint pond
#

Ugh, cleared localization, stopping at 76% again

verbal plank
#

@icy sundial maybe its the wrong one?

icy sundial
#

@verbal plank seems you are correct...so I gotta wait till level 20 just to even get another one...man that's rough. Guess I'll be putting that ship away for awhile haha

tender obsidian
#

@mighty panther did you get my officer info?

verbal plank
#

Guys, anyone knows how to solve the notification issue? Its all ^^^^

jade pagoda
#

Seems like my device is working now for login #One+7pro

bold horizon
#

Off current topic, but... Not sure if this is a bug or working as intended, but the federation ships in the Sirius (36) system are all pre patch power levels, even when killed they spawn back MUCH more powerful than other 36 faction systems...

austere chasm
#

Does anyone else have issues with the mining timer again?

#

It's no longer factoring in correctly the increase from Galaxy R&D

tender obsidian
#

if you're already mining it'll be off. return fresh from the base and it should be right

mighty panther
#

got it, will put it on the tracker

austere chasm
#

ill give it a go

#

thanks @tender obsidian

sand prism
mighty panther
#

notification issue is being worked on actively

#

personal advise to use timers in the meantime

lime sedge
#

Need help, game reset to level 1, how do get my phone connected back to existing account?

verbal plank
#

@lime sedge u connect to ur google or ios acc

mighty panther
#

wow, I was just on time to refresh the node saying that

#

damn you distractors ! 😛

verbal plank
#

Vitamin, which notif issue is that?

plucky narwhal
#

Vitamin u work for scoeplay?

lime sedge
#

Do you mean in the game itself, connect the two?

verbal plank
#

Lol no he doesnt @plucky narwhal

#

@lime sedge go to settings

mighty panther
#

no, I volunteer

#

hence why we wear the red shirts, we are expendable and cheap

#

but we try to be tough as scotty 🙂

#

@verbal plank btw, I am talking about push notifications

verbal plank
#

Ahhh my issue is with ig notifications...

#

Is there a fix? I've tried everything suggested alr

mighty panther
#

you can't turn those off 🙂

verbal plank
#

No i meant

#

Where everytime I log on, the ig notifications ive read become unread again

plucky narwhal
verbal plank
#

@plucky narwhal restart the app

plucky narwhal
#

Again?

harsh cedar
#

@plucky narwhal OnePlus device?

verbal plank
#

It happenened to me too when I reinstalled to try and fix my own issue

plucky narwhal
#

Yes

verbal plank
#

Managed on the 3rd time

plucky narwhal
#

I have done it 5 times now

final zealot
#

Yes after reinstall. Click your system. Enter station. Then after reboot usually works

#

But it doesn't solve connection issue

sand prism
#

(took me 15 attempts :P)

final zealot
#

Something changed 2 patches back. That's when my connection went bad

lime sedge
#

Thank you, exactly what I needed. Arekkusu

final zealot
#

It's been a week

#

Some of you may have recently updated. I think something is wrong with latest version. But no way to roll back

verbal plank
#

Probably app update problem not the maintenance problem

plucky narwhal
#

Clicked enter station..stuck on "preparing"

verbal plank
#

rip

final zealot
#

I think it's the app

verbal plank
#

Try again

#

I'm gonna go install the older version when i have time

plucky narwhal
#

Ok..so now I'm in the station. still no options

verbal plank
#

rip

#

Keep trying

plucky narwhal
#

Thanks

harsh cedar
#

@plucky narwhal clear app cache and data, restart

final zealot
#

How do you install older version?

harsh cedar
#

@mighty panther the problem on OnePlus devices has resurfaced. stalls at 76% while loading.

mighty panther
#

yeah 😦

#

lemme do something to make things easier for me and some others

#

gonna test something

lime sedge
#

If the game stops loading at 91% on every launch, how do I troubleshoot that?

final zealot
#

I'd like to check old software version 3 versions back (I think)

mighty panther
#

@plucky narwhal and @harsh cedar check your channel list 😉

#

anyone else unable to load the game now since today ?

harsh cedar
#

@mighty panther discord channel list?

compact dirge
#

Swipe out left side Peon

#

You should see a new channel appear

whole shard
#

Since the up grade today I seem to be experiencing a couple issue not had before. 1) When warping to a location I seem to arrive before I actually get there from my perspective but seem by others. 2) I warp out of system and I see myself travelling to location I have selected, but apparently I am still in that said system and get hit by system hostile. May you look at this and update with a reason this is happening please....much abliged

mighty panther
#
  1. personal experience with that myself
#
  1. thats rendering playing tricks on you
#

lemme guess, ios ?

harsh cedar
#

@marsh ether @crisp siren @quaint pond Please DM @mighty panther and tell him you're encountering the problem with OnePlus devices. He'll add you to our discussion group.

austere chasm
#
  1. i've run into that all the time.
#

always on longer warps

#

the times don't always match up

mighty panther
#

no more need to contact

#

tagged 😉

compact dirge
#

That can be a desync issue no? When you tab between applications.

mighty panther
#

because you mentioned them it was right click -> role -> select

#

@whole shard as nuts as it sounds, if the travel time is above 2 minutes, and you wanna be sure, restart in the meantime

harsh cedar
#

@high goblet @vast mango @rough garnet @viral forge @spark ether Please DM @mighty panther and tell him you're encountering the problem with OnePlus devices. He'll add you to our discussion group.

mighty panther
#

works for me

#

no more need to contact

#

tag, you're in

harsh cedar
#

@native oyster Please DM @mighty panther and tell him you're encountering the problem with OnePlus devices. He'll add you to our discussion group.

mighty panther
#

lol, he's already in as mod 😛

harsh cedar
#

@native raven Please have your member DM @mighty panther and tell him you're encountering the problem with OnePlus devices. He'll add you to our discussion group.

mighty panther
#

looks like the entire server is on oneplus 😛

sand prism
#

that should keep the dev's busty 😛

#

ooooh ffs BUSY ***

mighty panther
#

no, I make my life easier and created a separate channel for this issue

#

so you are not bothered by it anymore, and we can deal with it more focussed

#

with those, that have the issue

viral forge
#

@mighty panther i am having the issue as well

marsh ether
#

Me too

austere chasm
#

is it all OP devices?

#

i have a OP5 sitting around i havent loaded STFC onto yet...

harsh cedar
#

@austere chasm so far, OnePlus devices running Android 9

full oyster
#

My OnePlus what not load stfc either ... What is going on?

strong ridge
#

Please fix event timers !!! My god so annoying

austere chasm
#

@harsh cedar i'll give it a try then.. what was the issue again?

harsh cedar
#

@austere chasm first load after the patch was fine. After that, next load got to 91% then stalled. Cleared app cache and data, get into the game but no HUD. Quit game and reload and stalls at 76%

austere chasm
#

ok. ill give it a go after this call

#

my op5 is downstairs

neon fox
#

Gaz réduction research of 2% is not working for ship components

wheat trellis
#

I thought the update was suppose to reduce costs. I had my ship components increase in cost. Before update 4.2 m Trit. After update 5.8

#

The update I did the bonus for Federal ship component research.

limber thistle
#

Where do I report mission bugs?

native oyster
#

Here is fine @limber thistle

limber thistle
#

Thanks @native oyster

#

Basically this mission asks to defeat lvl. 30 or higher, and Yadalla has lvl 42 only..... Been shooting lvl 30+ for a Looooonnnngggg while now

wheat trellis
#

@native oyster thanks. So that number is not the true reflective number from what I read?

native oyster
#

Exactly. It's over-estimated.

compact dirge
#

Like Johns abilities 😂

native oyster
#

OUCH.

compact dirge
#

flees

native oyster
#

😦

#

🔨

#

@limber thistle Have you sent a ticket to CS to ask what's up?

limber thistle
#

Nope, not very clear that's where you report these :)

#

Will do though

native oyster
#

Because it doesn't explicitly state that it has to be in Yadalla so I think it's a different system than what it locates you to.

compact dirge
#

Those worded missions any lvl 30+ should count

native oyster
limber thistle
#

Thanks

compact dirge
#

If it’s not, and a game restart hasn’t fixed it either then seems like a bug for sure

radiant raptor
#

hi mates, i hhave a question... in my nox player is requested to uninstall the game apk who work properly, before last path, and now i'm downloading the new version of client... it is working on pc emulators?

native oyster
#

Hey there, it's working for some using BlueStacks but thus far haven't heard any success from people using Nox.

radiant raptor
#

😭

sick thorn
#

Lots of page lagging since the update. Bug or a new feature?

native oyster
#

4 hr shields are failing before they should.

harsh cedar
#

@jade pagoda message @mighty panther to be invited to the OnePlus discussion regarding this issue.

mighty panther
#

no need, added

#

just keep mentioning me as well 🙂

radiant raptor
#

so with bluestack 4 is possible to play??

mighty panther
#

nox has special precautions against detection which conflicts with the software 😛

jade pagoda
#

My game hanging again

unkempt solstice
#

Rss requirements went up almost 25% after today’s patch. Was 3.2m T yesterday, now 4.1m T today.

#

Level 25 Kumari

neat forge
#

Definitely sucks to have a OnePlus phone today.

past maple
#

up dated the new bug fix and new battle review and bang get kicked out six times and no joy of getting back in😡 😡

mighty panther
#

device ?

native oyster
#

I had new bug, ship shows 0 time on mining and node has still resources and count down

elfin quest
#

Says ans shows I'm in warp

drifting iris
#

anyone notice some missing stars?

#

had to click to verify 3* ....

warped lodge
#

@native oyster I have the same mining bug

native oyster
#

3* --- display glitch.

earnest zinc
#

Percentage for mining speed reaserch is different in-between ships some get 10% some 15% some less than 10% in 10% speed reaserch how does that work bb has different envoy has different horizon has different when you calculate it 🤔

tacit barn
#

Back to this glitch again with the Latest update.
The APK helped orriginally but it still remains a problem and now its every couple minutes at best again. Even after reinstall. This issue is getting old fast.
Android 6.0.1
16 gig standard mem, 8 gig side mem

#

No bases, once again, and ships, tag all keep disappearing.
Wow, all of 2 attacks, and poof, all bases disappear again.
Come on, fix this all ready

rough garnet
#

my OnePlus 6t wont login again like earlier

#

@administrators

compact dirge
#

@native oyster You will have completes the Research while ship is out of station, return and it’ll fix timer for accurate rate

rough garnet
#

@compact dirge help my OnePlus 6t is doing that same thing as earlier

compact dirge
#

Unfortunate I’m not tech savvy enough for that, from what I can tell it’s quite a strange issue

#

@mighty panther has been helping out trying to find route cause voluntarily (goes beyond our mod duties really)

#

He might be able to get you involved in the debug process or keep you informed

mighty panther
#

we are helping each other out there 😉

rough garnet
#

when ur sitting on alot of rss logging in is important lol

mighty panther
#

until the devs wake up

compact dirge
#

There might be another customer for you Vit in General

final zealot
#

Since gameplay is so bad now and i get disconnected, the game is unplayable. Is that a cause for a refund?

sand prism
#

good luck with that lol

elder mantle
#

Has anyone verified that ‘prime officer’ upgrade is working? I only looked at Gaila’s stats before and after the research completed and she is exactly the same.

#

My ship strength should have gone up too but they’re the same as well

compact dirge
#

If your ship was out and about with her on it will need to return home

#

May need to take Officer off ship and back on / undock for 2 seconds

elder mantle
#

The ships were at home when I conducted the research

compact dirge
#

If you goto your Officer Tab you should see an increase on them

exotic crest
#

I am having problems logging in on my OnePlus 7 pro. Was getting stopped at 91%. So I reinstalled twice, first try I get in but in have no UI so I can't do anything. Attempts after my first try result in me getting stuck at 76%. I was online earlier today. What is going on?

elder mantle
#

Right, that’s where I’m looking. There’s a green bonus stat indicator, but it’s the same as well, +52

compact dirge
#

Put the Officer on bridge of ship and undock, uncrewed and see

#

The green bonus stat is just what it will upgrade to, the base stats from the prime research should have almost doubled their strength

#

Similar to this:

buoyant tundra
compact dirge
#

@buoyant tundra are you on a OnePlus device ?

buoyant tundra
#

yes how did you know...

compact dirge
#

Will send you a pm

buoyant tundra
#

ty

neat forge
#

I am experiencing the same on my OnePlus 6t

compact dirge
#

Okay you also Arias 🙈

elder mantle
#

Oh wow, yours is definitive. I’m on an iPad. I didn’t realize overall strength was affected too. I thought it was just base stats. I’ve got three maxed officers and none of those changed after prime research either. Gaila did double as the captain, even more than double, but as soon as I took her off the ship, she went right back

#

Wait, now it stuck. She is way stronger. So, I should unload everyone, then put them back on?

compact dirge
#

It should resolve itself, some officers being on ships seems a bit difficult but you should see them all boosted overall

#

The green arrows are only showing you what stat increases to expect once you upgrade an officer via XP etc - not from the Prime Research

plush epoch
#

@buoyant tundra close the app, and reopen it

final zealot
#

i am NOT on a "oneplus" and have problems staying connected. Constant drops. Although it sounds similar, my issue has been going on for about a week.

#

sometimes im stuck connecting, other times i connect no problem, but i always have connectivity issues

plush epoch
#

It'll be fine, ive cleared cache so many times before, that happens every time, and everything says it is new

final zealot
#

game used to work virtually flawlessly

buoyant tundra
#

I have been man I did that I restarted my phone I uninstalled and reinstalled a few times I did it both on WiFi and just in my network... anything else?

mighty panther
#

I know it's not similar and totally different

#

@final zealot around peak times, right ?

final zealot
#

no, even right now

#

always

buoyant tundra
#

I get the one useless login with no tabs I can sneak into my station by clicking it but no tabs in station and can't back out lol

final zealot
#

i have lost a great deal of ships due to dropping when trained fighters near, or inability to refresh nodes in time

plush epoch
#

I've had it run flawlessly every time, so idk, I just have to open, close the app, then reopen it

final zealot
#

i just get the little wifi logo all the time

#

and then it drops

mighty panther
#

uhm @buoyant tundra did you reinstall, try once, failed, and reinstalled again ?

plush epoch
#

"The clear cache"

final zealot
#

i have cleared cache, localization, data store, even uninstalled and reinstalled

elder mantle
#

@compact dirge yes, it appears putting them back on the ship boosts them properly. It’s really buggy though. Gaila is still boosted despite not being aboard. The rest of the crew looks like pre-upgrade stats. I’ll reload the crew and see if the ship is stronger overall

final zealot
#

both on wifi and on 4g

mighty panther
#

@final zealot your issue is not software related

#

well, at least not on your side I suspect

final zealot
#

right, but my issue started a week ago

#

not this just today crap like everyone elese

buoyant tundra
#

yes yes I have.... was only way I could even get on was the one time it fully let's you "into" the game but as I explained super glitchy

final zealot
#

ive put in ticket and they don't really give any help just that they are working on it

mighty panther
#

@buoyant tundra could you try to start at least twice before reinstalling again ?

plush epoch
#

@buoyant tundra if you want I can tell you how to get into chat

mighty panther
#

so on first crash, just try again

final zealot
#

but im ready to quit this game over this. This is not a fun game when you can't stay connected and constantly stressing about getting back in time to resolve something or suffer another 10+ minute warp, lost resources, and used speedups

buoyant tundra
#

i do I don't mean to say that I install and uninstalled right after each one... I did but I do multi checks for each step I do... it makes things more accurate...

mighty panther
#

just to make sure

final zealot
#

best i can tell it started when i updated my app around a week ago. Then i updated again yesterday. and the server was patched this AM

buoyant tundra
mighty panther
#

@buoyant tundra and actually, you where already added to the special place for this, maybe scroll up ? 🙂

final zealot
#

sometimes i get that screen too, but usually if i try about 3 times, ill get in. but i get ddropped

#

connection related (wifi symbol top middle)

native oyster
#

@compact dirge thx i will try it 🖖

mighty panther
#

@final zealot as said, might be an issue between your connection and the server, not a software failure, and it does not need to be your provider itself but anything in between

final zealot
#

right, but how am i supposed to fix is Scopely cannot verify the issue is on their end, and i cannot verify on this end.

mighty panther
#

@final zealot I even upgraded the firmware of my AP's which promised increased ios stability

#

and I also got that issue, so you are not alone

final zealot
#

i can tell you that it happens on both wifi and on 4g. and when on wifi or hotspot my laptop works fine with bluestacks

#

feels like it is packet loss

mighty panther
#

ios ?

final zealot
#

they must have tweaked something that is killing the connection

#

no android

mighty panther
#

since it happends more often on both os'es, I doubt it's the client

final zealot
#

id say that, but my google play store is also acting a little slow

#

which would have zero to do with scopely

mighty panther
#

I do have a suspicion, and I relayed that, won't really go into details here, but if it applies, and they fix it, it should make things a lot better

#

lets just say, the sky ain't the only limit

final zealot
#

?

maiden pelican
#

Tlann doesn’t work. Been asking for a fix since months ago

#

Always same exp, with or without T,laan

#

Cadet uhara’s office ability never works either, same thing been asking months for a fix

trail summit
#

@compact dirge I'm having the same issue as @buoyant tundra stuck at 76% on the load screen even with clear cache and uninstall/reinstall. Yes, I'm on a OnePlus 6T

native oyster
#

since the update the daily quest page doesn‘t show the correct progress anymore and the claim checkmarks aren‘t appearing as well.

hasty night
#

I too have the 76% hang up. Also on a One Plus.

compact dirge
#

PMs sent to you both

sonic arrow
#

Same issue as keebler28. T’Laan does not work. It appears that none of her abilities are activating at all based on the battle log.

ocean cedar
compact dirge
#

One Plus user??

ocean cedar
#

@compact dirge ya

compact dirge
#

Sending you a PM

ocean cedar
#

k

warm granite
#

at least yall can login. IF i get to log in it freezes at base screen

short pecan
#

Logging in is freezing at 91 percent. Happening all day

trail horizon
#

Same here I get hung up on logging in. Cleared cache uninstalled then got the same no navigation menus

pearl mauve
#

I'm sure it has already been noted about the 2 nodes in Voss that cannot be mined

merry plank
#

Able to get on earlier on mobile device but now it's hanging at 91% and when I do get on, the screen is blank. Any word on how to resolve this?

trail horizon
#

I emailed support about an hour ago nothing yet

stuck girder
#

I can’t back into my account

#

Game kept stalling out at 25% reload. Deleted and reinstalled the app, my account did not reload. Started a new game. HELP

merry plank
#

@stuck girder lots are having the same issue. It sounds device specific. Your account should load if you use bluestacks to play the game, until a solution is found

stuck girder
#

What is bluestacks?

merry plank
#

A program you can download to your computer and allows you to use Android apps on PC.

stuck girder
#

I’m on iPhone...

merry plank
#

Hmmm, tough situation. I'm out of ideas.

stuck girder
#

Thanks though 👍

short pecan
#

I have a One Plus phone. Is there a fix for that?

merry plank
#

I'm also on oneplus. No fix as of yet.

short pecan
#

Ok. Thanks

native oyster
#

There's a raiding issue. For example, a target base might show that it has 1.5 million in tritanium, 3.5 million in parsteel, and 50k in dilithium, but it's cleaned out after only a few hits. Either there's a glitch where it's saying that there are still resources to be raided, even though the cargo brought back is almost nil, OR it was cleaned out earlier, but it's not updating the amounts. I really hope this made sense because my head hurts trying to think about it, lol.

random path
#

Vaults.

warm granite
#

any reason why i cant seem to find STFC in the Google Playstore?

quaint pond
#

@mighty panther

#

More one plus users

warm granite
#

Scopely screwed the pooch as far as I am concerned

plucky narwhal
#

Agreed.. this sucks..I'm out like 41 mil in red.. base got raided and could not do a thing.. submitted a ticket via email and they responded that they understand and they've working on it but they will be closing my ticket

#

Never heard of such a thing... There's an issue but we r closing the ticket so we can't keep track of it

#

Oh and we r leaving for the day shortly after deploying this nightmare

#

@ivory vortex please let me know what the status is

warm granite
#

to me, this galaxy research crap is just another smoke screen to distract from all the bugs

prisma cargo
#

OnePlus 6T, same as everyone else, no icons, then crashes, and won't restart.

fierce crane
#

Same here

#

One plus

warm granite
#

is one+ an andy dev?

native oyster
#

Me too OnePlus 6T no game controls at all after uninstall and reinstall it on first load it loaded 100% and I was at least able to see my base
But that's it I had no controls to do anything in game I then closed the app and reopen it and it's freezing between 76 and 91% and never fully loads regardless

warm granite
#

if so, and you have access to a PC/laptop, try Bluestacks4. Gameplay SUX, but at least you can ensure your base is shielded, & get most dailies done.

native oyster
#

I popped on a heavy shield before maintenance when I did get what I could loaded my shield was still up however my minor was destroyed because I was most likely UPC due to the fact that I was mining when I got booted out

prisma cargo
#

I am fortunate I have a Samsung Tab S4, completed dailies but threw up a shield.

warm granite
#

yeah. i had my shield drop, luckily didnt get hit

#

I usualy play with Nox (Andy Emulator of laptop).

#

Nox has the same issues it seems as One+

#

IF it loads, crashes or freezes at station load

#

couldn't even put a shield up. so, i gave BS4 a shot

#

good luck to all

#

and good night

winter hedge
#

+1 on the OnePlus issues. I have a 6T. Was able to get back in with a workaround to get a 3 day shield up. But I'm locked out again... 😭

simple salmon
#

Any up date on OnePlus device issue?

unreal nimbus
#

Can anyone explain the prime officer research?

#

Seems like it’s only in affect when the select captain is on a ship

#

Is that correct?

winter hedge
#

@unreal nimbus sorry, no idea... Many of the folks here are currently locked out of the game! #👾-bug-reporting.

#

Would love to help but we haven't seen the latest release 😭😭😭

unreal nimbus
#

Oh ok, that’s no good

winter hedge
#

Especially since many folks here couldn't log in to shield or defend. Sitting ducks. No bueno...

solid cloak
#

Dailies did not improve

heavy wraith
#

I don't know if anybody else reads this the way that I do so I'm asking for opinions. If its happening on both iOS and Android, then it is the client (game). They broke something in the coding and its not working right?

#

I am having the same problem as everyone else, Note 8 user, updated the game and it autocloses when fully loads on my phone. Nox emulator does the exact same thing. Bluestacks is the only thing working for me right now.

winter hedge
#

I'm an Android guy. A lot of folks with the OnePlus phone have been affected. My issue may be different than others, but for OnePlus owners, the game will not load. Gets stuck at 76% or 91% loaded. Freezes on title screen.

heavy wraith
#

Mine just auto closes. Hopefully I'll be able to play again edit on my phone when I get my Note 10 Thursday...

winter hedge
#

I have an old work phone (Galaxy Plus 8). May turn into my new STFC phone 😂

heavy wraith
#

I do like One thing from this update, the alerts at least seem to be on time.

opaque talon
#

Hi. The game just doesn t start. It loads then remains on the black screen with the preparing blocked

obsidian lake
#

On what device you trying to log? and how many times did you try to restart and load the game

opaque talon
#

Hi. On samsung s9 android.

#

Restarted the phone 1 time. The game about 6 times

#

@obsidian lake

sinful iron
#

Are there any problems starting the app at the moment? The start runs only up to the menu item "Preparation". Then the app hangs.

upbeat zodiac
#

Hi, just impossible to start the game : with 2 of my ios devices the application start and while « preparation » ceash out

native oyster
#

Freezes attacking swarm, now cannot log in. Huawei Media pad M3 Lite10

opaque talon
#

It seems we all have the same problem

silk mango
#

<@&509691205798592532>
Server 139 is currently down apparently.

opal crypt
#

Server has crashed

sand prism
#

💩💩💩

silk mango
#

<@&509691205798592532>
Thanks. Server's been restored.

uneven merlin
#

No ability to do anything no ships no officers no Shields

#

And if I exit goes back to loading bug

winter hedge
#

@uneven merlin same issue as I have. Android or iOS? I'm Android OnePlus 6T. Used to hang at 91%. Uninstalled, reinstalled. Now hangs at 76% of the game loaded...

golden turtle
placid dagger
#

WiFi issue? I get that a lot

sleek fern
#

Only one refine this morning.

mighty panther
#

actually I just tried to apply something on my load balancer

#

putting https on high priority in QoS