Good to know they dont give a duck
#👾-bug-reporting
slow flax
What's wrong with Harrison?
mighty panther
@heavy kayak you are talking to clovis here, he probably knows that 😛
jade iron
@slow flax you can't upgrade them past a certain number of shards, it's their maximum. Anything over that is XP. 1000 XP per shard you would of got but can't.
mighty panther
@native oyster and where is the part saying they dont ?
they never give out ETA, thanks to you folks
coz as soon as an ETA is missed you all go
native oyster
The fact that nero and vemet are still on that list
After 7 months
But carol got fixed in a week
small sigil
yes vemet, bugged, so long, and the answer is don't use it ,. LOL
woven flower
Any idea whe he got extra 40k shields in battle.? Before battle we had almost identical ships. Last battle was with the same crew.
thorn kindle
Check the end of the combat research line...........modulated federation
But also you can’t see what crew he has on the back line or what their stats are
clear vigil
I should be almost done killing hostiles for my dailies, only they are not counting for Federation or Klingon.
tawdry holly
Is there a list of known bugs for STFC?
small sigil
no, we only know what works, shop ... 😂
dusk cargo
the list is way too long, so it's just simpler to list the 7 things that work
tawdry holly
@small sigil, lolol, don’t do much shopping personally but others say that the shop misrepresents contents and items often don’t work as advertised. Some get the account charges but not the “purchased” item(s). Not sure that counts as a working shop.
small sigil
😂 😂 👌
tawdry holly
@dusk cargo, understood, saw comments on this channel stating duration of bugs and comparisons between repair times. Prefer not to post known things unless it’s to show quantity of affected or commonalities that contribute to the problem.
mighty panther
@woven flower show me the battle log
and why ain't that button green....
oh, you made the shots while still rendering
anyways, battle log please, only 2 shots
don't spam the chan with the entire log please
also, never forget about rngesus
like, do you get morale or not
also, whats the level of the crew members, as @thorn kindle states
@tawdry holly no official one
gimme a quick hint of your bug
we mods tend to read em all multiple times, so you kinda memorize them
@small sigil and you know what shouldn't work, but does in order to enjoy benefits 😈
nova panther
@small sigil he didnt call you a cheater
short rover
@thorn kindle You can see what crew he has on the back line as you put it.....however you are correct you can't see their stats.
brittle kettle
Is there a phone number I can call? The in game “contact us “ that I have been using to ask questions is only getting me cookie cutter answers that don’t address all of my questions
floral mirage
@brittle kettle sadly no, most people now go to their credit card companies to ask for refunds lol
brittle kettle
@floral mirage I’m not trying to do that .... I just want a simple yes or no to what I believe is the way something works in game
floral mirage
what are you trying to figure out?
brittle kettle
But I can’t get a yes or no answer
I don’t want to post it in here ...... I just wanted to know if there was a different way if contact because the answers were vague and didn’t address all of the points of the questions.,,,, thank you for your answers
floral mirage
there is no call centre to call if that is what you are asking
the pathetic support is only via ingame and its outsourced to india and its brutal support
half the time im convinced the support is a bot
like the bot microsoft use as their first level for xbox support
also in this game if you have to re-install the game you lose your support ticket in the same way you lose ingame chat histroy
slow flax
It seems that the timers for station rss generators are kept running by the client app because I'm getting notifications on my phone about my generators becoming full when on Bluestacks I logged on and cleared them before they got full. That status doesn't make it back to my phone unless I run the app on my phone. These notifications should come from the server, not from the client app.
woven flower
@mighty panther i dont have officer with morale nor him So its not about it.
All 3 battles were in 1h justt attack quick repair and warp. Yest its fast pront screen becouse its about extra shhields with no reason.
In one battle we have same oficers anf my ships was sligtly stronger do mine had to have higher lv.
We did 3 test fights and all 3 had same results. Extra 40k shields with no morale oficer nor shields booster. No reason for that extra 40k. Check details from the same battle. He should have 146k shields like me.
slow flax
@woven flower His Engine Tech Lab has to be at a higher level than yours. Note that this applies to Interceptor Shields. He is one level higher after all. (Cc @mighty panther )
dapper iron
Klingon fighters (the ones that attack you when you are hostile) do not trigger the hostile crew abilities
mighty panther
that was a one shot, try with a target that takes more rounds to battle
dapper iron
Other mobs in same area trigger the abilities even with 1 shot
But I'll get something with more rounds
mighty panther
or indeed, kill me that other target
clever peak
Hello, one of my friends in my alliance did not have a 10 minute shield which is activated es normal?
obsidian lake
you on my server 😃
did your friend base been attacked less than 2h before that guy looted him?
dapper iron
@mighty panther it seems they do trigger when I send my ship to attack that patrol, but doesn't trigger when I get attacked by it
mighty panther
yeah, that kinda sounds a logic explanation
probably to make the reason the hunter exists work better
dapper iron
Ok, probably a feature and not a bug )
mighty panther
you are defending, not attacking, however, I will ask about it
clever peak
@obsidian lakeThe shield of 10 minutes is not activated
obsidian lake
that i saw
asked if his base had been attacked previously
the 10 min shield has a 2h cooldown
dapper iron
@mighty panther Another thing about officers, is that T'laan`s +Exp ability is not working. Is that known or you need details and screens?
obsidian lake
if his base had been attacked less than 2h before that guy attacked him the 10 min shield will not activate
dapper iron
From what I heard, other +exp officers also don't
mighty panther
to me it's sadly known as well when I put her as cap on a ship in order to grind faster
still seeing the same xp amounts popping up
so yes, that will be forwarded too 😛
dapper iron
Cheers 😆
clever peak
No it was the first attack my shield steps of 10 minutes @obsidian lake
obsidian lake
the 10 min shield is still bugged then, happen to an alliance member several days ago, asked if his base had been attacked previously ( less than 2h before ) he said no
but there are some small stuff that you need to take in account: let's say if the attacker looses the battle and kills one of your ships ( and the base is untouched) the 10 min bubble will not trigger
but the shield should pop in the next attack, now i dunno >.<
clever peak
No it is not attacked his station 2h before, my he attack you a ship 1h before @obsidian lake
native oyster
Crystal 3 mines in Tejat look like planets.
obsidian lake
@mighty panther but there is on to the bottom left corner a supernode that can;t be mined
at least on my server
mighty panther
coords ?
obsidian lake
sec
[S:625581925 X:-511.022 Y:-533.4063] this is a bit bottom right of the supernode
i'm on server 152
mighty panther
I see someone mining the green giant
actually someone just switched miner on it 😛
lavish yarrow
Improved refinery rates? Im ops 29 doing 2x refine. For the last 4 refines ive done, 3 of them gave ZERO UC crystals. Only 1 of them gave 4 UC crystal. You are not making me spend with this shit rates!
obsidian lake
on my server nobody can mine it, been that for 5 months at least
sand prism
Any thoughts? S-139
obsidian lake
0.o
obsidian lake
i just ate so i;m stuffed
native oyster
Looks like a rendering issue, common with emulators. Is that what you're using to play the game?
sand prism
Playing on android mobile @native oyster
mighty panther
restart, the universal answer to most issues
sand prism
@mighty panther yup. Fixed it. It's been doing some blimmin odd things lately......base kept spinning non stop yesterday
mighty panther
actually looks more like an object missing from assets
or failed to render, which is why it couldn't be placed
sand prism
Cheers
native oyster
obsidian lake
shinny
native oyster
Bug mine remains always 1992 points
woven flower
@slow flaxfirdt wr have the same shields before battle second look at this
I See no reason why he got extra 40k shields after battle started
left vortex
Office s
swift dust
Hey <@&509691205798592532> ... Love the new shiny look of the battle reports but there is a formatting bug... Ship name and level superimposed...
See it? Under where it says tier 7
dusk cargo
the new update - 0.613.02525 - DOES NOT WORK on Asus zenfone_Z00AD or LG V30+
short rover
does the new update still not work on Bluestacks?
dusk cargo
I don't know yet... I'm kinda tempted to not even bother trying
native oyster
After promoting tpring, the mining of gas3 is not faster.... Only protected cargo is enlarged to 20k
short rover
lol, that's why i was asking...hhaha
hard jolt
The new update may not work for bluestacks
I just checked on my ChromeOS Pixelbook and the stall problem is still there.
native oyster
Vaults protection seems not to work correctly... After one is attacked much lower resources remain
short rover
just thought i'd ask before going through the hassle of trying it, then rolling back
hard jolt
I ended up getting another Tablet for the time being, but I have a Pixelbook that I reverted back to normal for testing it. So far, it doesn't seem to work, so I am guessing it will still be a problem for Bluestacks if you still can't do option one and have to do the APK method.
dusk cargo
if that even works anymore with the current game
hard jolt
It still should... for the most part.
short rover
i just dread the day when roll back one gives the message "you need to update " to continue playing
dusk cargo
if you get that, you have to refresh your entire instance... meaning reset everything
which, I'm sure, most people are unwilling to do
hard jolt
For the pixelbook, it is literally wiping your chromeos and starting from scratch. At the same time, an annoying nag message any time the pixelbook is restarted as it wants you to turn developer mode off for your protection.
slow flax
Missing text in new battle reports. New reports don't really offer much improvement, just a different style.
past fox
slow flax
@ivory vortex The new client works in Bluestacks. I don't have to run off the manually installed older version anymore.
short rover
cool backing up instance now to try it, thanks jclovis
fervent quiver
I think I'm on server 26, fwiw.
sharp stratus
Klingon Ship Structure Does Nothing.... what a waste.
I said u gonna gimme my wasted Uncommon??? Scopely goes No 😂🤣
vague hemlock
eager wolf
Keep getting no resource error after returning home and trying to repair ships. After reinstalling twice, it began to work, but lost levels and rank kn officers. My Power rating dropped 20k. Having it happen again today. Not looking forward to reinstalling and losing stuff again.
sharp stratus
Ya that’s no good.
It say there’s an update but I got nothing
@native oyster towel🤣
There. A bug to report its me 🤣😬😜
I want my Uncommon back Scopely
flat merlin
The new bug in new client version is in....... BATTLE reports - not showing any damage to attacked station or docked ships....
dusk cargo
someone over on the bluestacks discord said they got it to work, but they had to manually install the new version aPK... it was crashing via playstore update
short rover
Nope I just installed it via playstore, worked for me.
BS Discord, prob b/c pinkerbelle tried updating from the broken version. Just a guess.
dusk cargo
hmm. I'll try the manual instal on my phones first to see what happens
short rover
I backed up the instance just incase, lol, seems ok far, might go try doing dailies.
dusk cargo
still locks up on both phones and chromebook
sharp stratus
I got no update but there is a 1 over STFC app
dusk cargo
wew... it works in 64bit android bluestacks
short rover
apk install manually or update via playstore?
sharp stratus
Playstore
dusk cargo
i just did mine via playstore, but i had already uninstalled it in anticipation of doing a manual install
short rover
lol
sharp stratus
Well hell
dusk cargo
doublechecking version, just in case
sharp stratus
So u saying I should delete app?
If I do that there’s a chance I won’t even try to download again ha ha ha ha
short rover
0.613.02525 is my version installed.
sharp stratus
Giggity
subtle relic
All update
frosty dove
Seit dem Patch 7.8 kann ich keine Koordinaten mehr posten...
native oyster
@frosty dove Will forward. Thank you. 👍
sand prism
Should the comma be in the coords? @native oyster
native oyster
@sand prism Comma should be a period yes.
violet kelp
Major bug in nibiq:
native oyster
@violet kelp @subtle relic Forwarded, thank you 👍
violet kelp
👍🏻 thanks
unreal jolt
native oyster
@unreal jolt Been forwarded. Thank you. 👍
native oyster
@whole shuttle What device are you using?
whole shuttle
Iphone 7
native oyster
Did you install todays update?
whole shuttle
Yes
native oyster
Regarding the white planets: Does restarting the app fix the issue or does it persist?
Regarding the chat: What do you mean with turning the chat?
whole shuttle
No it fixed nothing it is a game fault i thing
native oyster
Alright, I'll forward the white planets.
Could you explain what issue there is with the chat?
whole shuttle
I turn my phone horizontal and Nothing happens
native oyster
What should happen? As far as I'm aware the game is intended to be played in landscape-mode only.
frosty dove
@native oyster Patch log Said you Should be able to use the chat in portrait-Mode
zenith island
The coordinate issue seems to be an all iOS devices if you try to send coordinates of stations. Mines work well
native oyster
@frosty dove I don't see that anywhere. Can you show me?
@zenith island What language of the game are you using?
native oyster
@zenith island And for your OS?
zenith island
iOS 12.4 before patch everything was fine
native oyster
Which language is your OS set to?
zenith island
German
native oyster
I'll forward this but we've had a similar issue with the French translation recently and believe it to be tied to that. I might PM you in the future though.
zenith island
But I’m not the only one all of my ally members with iOS have this issue doesn’t matter which language they have
native oyster
In 7.8 Italia patch release note one can read : "Now chat is available in vertical mode...you can read chat rotating the screen"...nothing happens ...
zenith island
@native oyster thx for that
celest ledge
This is better? Lmao
native oyster
@zenith island I think the OS matters in this case and I bet you're all using the same language as well?
@native oyster Can you tell me which line that is?
celest ledge
Loving that my destroyed ship still has full health. That's a nice boost!
native oyster
@celest ledge We're aware of the visual issue. Sorry about the inconvienence.
native oyster
"Ora la chat è disponibile in modalità verticale..." etc. etc. I am using Android
celest ledge
FYI, my base is still stuck. Maybe a little more important than pretty graphics. Please and thank you.
zenith island
@native oyster well yes it’s only with iOS my ally members which uses android they have no probs
frosty dove
@native oyster
native oyster
@zenith island It's going to get investigated for sure, might already be at this time even because it pertains to this update and they're on point at the moment.
jolly coral
Cannot relocate base
native oyster
@frosty dove Cheers, appreciate it!
@jolly coral Check out our #557163704383438850 for a possible resolution!
strong condor
Coords aren‘t being converted into links in chat.
native oyster
@strong condor We're aware, you can manually adjust the comma's "," to periods "." if needed.
Thanks for reporting though 👍
strong condor
The health bars of partially damaged ships don‘t represent that they are partially damaged. They always falsely show full health.
native oyster
@frosty dove @native oyster If you restart, you should get the appropriate news article now.
@strong condor We're aware and it has been forwarded, thanks for the report 👍
native hill
no more shields and hulls appear on the opposing ships ... this is very annoying!
native oyster
@native hill Are you sure that ship is damaged? Can you see damage when you scan?
I think it might not show if undamaged.
solid maple
I have the same bugs than @strong condor
native oyster
@solid maple Gotcha. Has been forwarded. 👍
solid maple
Had it before the update and still have
echo ice
Having problems moving station where is best to report this
native oyster
@echo ice Check out our #557163704383438850 for possible resolutions!
echo ice
👍
zenith island
The coordinate issue seems to be fixed
native oyster
Still on the same OS language and game language?
zenith island
No it doesn’t matter which language
native oyster
Alright good to hear!
zenith island
Yep good work 👍🏻
native oyster
@strong condor @frosty dove Can you restart the game and check if the coordinates issue still persists?
strong condor
Restart fixed it it seems
native oyster
@strong condor Awesome thanks for getting back to me with that! 👍
native oyster
Ah, darn. I'll let them know!
proud saddle
current version dated (8.8.2019 on playstore) still crashes within nox
native oyster
@proud saddle Could you try running it with BlueStacks?
The aim of the game is not to support all emulation software; but to provide at least 1 option to. Anything more is a bonus.
proud saddle
according to #🌌-galaxy-chat it works within bluestacks, however I don't know what graphic settings the person uses
since bluestacks and nox crashed with the same release I guess it is the same issue
native oyster
Could be. ChromeBook support also still being worked on I believe.
lilac yoke
Currently working through some troubleshooting with latest in Bluestacks. Going through all of the various display engine combinations now.
Pretty cool visual glitches you won't see in the screenshot. It seems anywhere the new font is used, I cannot see it. This is an Intel GFX and CPU. Trying nVidia on AMD now.
plush epoch
@lilac yoke beautiful
lilac yoke
Well... DirectX and Advanced seems to be the solution now. I can see everything again.
solid maple
The coordinates issue persists for me after resetting
native oyster
@solid maple Yeah it appears still needing further adjustments. You can manually adjust the comma's "," to periods "." if needed.
solid maple
Ok thank
ancient lynx
Maybe a bug maybe not but why is it that a level 30 can hit a level 22 but a level 22 can't hit a level 18? 22 can only hit 20 and over.
native oyster
@ancient lynx Sorry to say but that's intended.
native oyster
After the game client update for iOS
@ancient lynx There's been an announcement, check #⭐-official-announcements .
@native oyster We're aware and have forwarded the issue. 👍
Unplayable in many systems
frosty dove
@native oyster restart didnt solve the Problem. But manually removing the comma and make an integer value solves the Problem
native oyster
@frosty dove Good, at least it's something. Will still continue to press the issue regardless though! Thanks! 👍
stray canyon
After installing Patch 7.8 only half of my base is showing when I click exterior
lilac yoke
Not a bug, but I do not like the screen focus shift to the ship en route when you click Attack. I usually pick the target and then pick the next one. I don't follow my ship around. Just my opinion.
rain trellis
Course_error_17 still here, can’t go out of my base since 5 months now
native oyster
@lilac yoke More for #💬-general-feedback indeed - but that said, one of the other mods has already mentioned it internally. Unsure if it'll be subject to change or not.
slow flax
Gold-rush ability still messed up with Envoy. In the base this trip shows it would take twice as long. When you launch the ship the timer started at the 7m 24s estimate. Restarting app cut that time in half as it should be.
candid beacon
Ever gonna fix the bug where we get locked in battle?
sand prism
Keep getting a new "news" notification for things I've already read in game :-/
sweet axle
Anyone got s10e or any s10 samsung model, after last update i cant get my get to full screen anymore?
lyric arrow
Since installing the update, every time I select a hostile and press attack, the focus shifts onto and follows the ship as if I pressed the "Locate" button. Not a huge deal but it IS kind of annoying, and getting more so.
ok yeah it IS really annoying and sort of making me dizzy watching it shift so jarringly.
faint widget
Nice regression testing - fail
lyric arrow
Maybe you all should put an epilepsy warning on the game, now
tacit barn
I want to role back, holy mother of glitchs. Cant even open my own system with out the whole damm thing going screwy
rain pulsar
Trying to complete the mission called Care Package after not playing the game for a few months. Im on part 3 of the mission and its trying to send me to Rigel. There should be a battleship there for me to destroy but there is no yellow target. I’ve tried destroying Hostiles to get the power cells but this does nothing. I think this is a bug in the game. What should I do?
deep pumice
After IOS Client Update. Horrible Performance.
plush epoch
@deep pumice I didn't know space looked like that
native oyster
@deep pumice Issue has been forwarded. Several systems affected but not all fortunately.
@rain pulsar Sometimes CS is able to provide an idea of what you might need ( Contact details in #557163704383438850 ) but you could also ask your fellow players in either #🌌-galaxy-chat or #🤝-help-each-other .
plush epoch
@native oyster did you know space was red, and white
native oyster
Have the same problem
But just in nekosa and nibiq
And in the System it is if you have an 56k moderm connection. Also iOS
@plush epoch I'm all for jokes but try to keep those in general or such. With new update we need these channels to be relevant first and foremost. 👍
tight prawn
Massive fail on this update ...
Battle logs are a complete joke now .. they don’t even show you what damage is being done to what...
Can we please get Scopely to not use us for beta testing
native oyster
still unable to get the game to get pass the loading screen on my chromebook
drifting iris
the new client released by scopely is messing with my targeting. 3 ships in a system,, select hostile, hit attack, select next hostile, select next ship, hit attack, rinse repeat easy! now it warps the view to wherever the ship is that is heading to attack, uuuuuugh. <@&509691205798592532> PuhLEEEESE tell them to put it back the way it was. it is frustrating to try to target hostiles in sequence now
drifting iris
I can imagine if my wife were playing she would be getting motion sickness from watching the new targeting playing with 3 ships targeting lvl15 swarm hostiles at the same time
@native oyster you notice this new client behavior?
hearty latch
Those must be Rubies.
astral valley
tight prawn
New update vs old
<@&509691205798592532> this bug
Should I just guess if they are online while attacking ???
native oyster
The ship shield/hull values don't update. But the ships are being affected
But yeah. Makes it hard to see if they baiting you.
raven pecan
Please revert back... the panning is giving me a headache. <@&509691205798592532>
tight prawn
@native oyster you also can’t see how close you are to breaking them. The old way was a lot a lot better. Studying battle logs shouldn’t be done while raiding
native oyster
I don't think it was intentional. Looks like a UI bug
Question, if you attack a base and then scan it after the fact. Does it show the correct stats?
tight prawn
It been awhile now.. so I’d have to go back find another base to test
I didn’t end up blowing a ship up so from what I remember his base stats stayed the same
tight prawn
@native oyster Different opponent but this is what a destroyed ship comes across as
uneven ice
Im having a problem with the game... It keeps saying "failed to log in, please try again". It has been doing this for last 24 hours...
I do get occasional notifications that my base is under attack but i cant get in to the game. Anyone had a similar problem? Any ideas how to fix it?
native oyster
@uneven ice Have you tried removing the game completely and re-installing it? Also, what device are you using?
uneven ice
Yap... Reinstalled, reseted... Android on sony xperia...
native oyster
@uneven ice Hmm.. reinstallation should also clear cache but just to be sure, try clearing it manually.
uneven ice
Will try...
eager wolf
This is how it starts after a reinstall. Nothing but space. I have to reboot to get the screen controls.
This is the start screen after reinstalling . Have to reinstall constantly after going home to repair ships. Two days of constantly reinstalling and reboot after install to get correct start screen also.
astral gale
A new client release to try and distract us from what is broken. I have discovered, that the Federation Ship Structure research is broken, and instead of assistance from support, I get my ticket closed and told the devs are aware of it. Was going to buy a pack to upgrade my ships, all spending is now halted since this is a blatant disregard for their players and a cash grab as people buy packs to get the resources needed.
A month ago my rep with the Federation was negative and no Federation based research had been done at all, my Saladin needed an upgrade and the research for the Federation should reduce that. I clawed back Federation rep and did three levels of Ship Structure research to give me some resources outlay relief and nada, no change at all. I reported it to support and was essentially given the middle finger. I then asked if there would be any compensation if I proceeded with the upgrades and if the overspend of resources would be returned and was given the usual don't know but don't expect it response.
Scopely get your act together, these bugs may play into your bottom line, but it is thievery and fraud.
@native oyster <@&509690795536941056>
astral gale
This is another broken research item, same response from support, i.e. Known issue and devs are "working on it". It is meant to improve storage and did nothing.
Why bother spending time, resources, latinum, and speedups on research when it is a lottery as to whether the research actually works or not?
native oyster
@astral gale this functioned like a rebate system, where you spent the full amount and got the difference back. I can't quite figure out between the faction reductions and pure Tri/Dil research how exactly they apply. I'll crunch some numbers in the morning but I noticed a 45% return with lv4 structure and lv8 pure. With the latest client update this has changed and it's now frontloaded. But it's still not 100% as upfront costs have reduced by 55% and it's taking 1.2x what it's advertising. So 100mil new cost 45mil, but still takes 55mil
unreal pilot
So this is a new bug: I just repaired my ship and sent it out to fight some swarms. it got to the system but as soon as I hit attack, it suddenly went to warp. Warping FROM base TO the system it was already IN.
native oyster
Had it 5 or six times the last week, need to restart and I hope you weren't in hostile territory
unreal pilot
swarm territory not hostile.
It seems to be a sync issue between client and server. one or the other didn't recognize the ships location.
I restarted and ship showed up at proper location. definately a sync issue.
slow flax
Broken hostile in Tejat at [S:625581925 X:838.4258 Y:-265.3221] on Server 20. Ships stuck not moving and can't be selected, even after reloading system.
astral gale
@native oyster hey Dr Phil 😬, just reclining on the therapy couch - I understand what you are saying, but when I did the same research on the Romulans, I did notice a drop in costs. The idea of having to get (in this case) 48M tritanium for it to take much less is ludicrous, the pure tritanium and dilithium research should show what it is after research and therefore allow you to upgrade the item instead of grinding (months) to get there, or cashing in your protected tokens, for it only take a portion.
We live in a Scopely time bubble, what should take minutes, takes hours - hours, days - days, weeks etc. And with no regular new content, or anything achievable in a decent timeframe, this means they have a very tedious and monotonous game - not worth my investment without the fixes for what I mentioned above.
native oyster
the latest update tried to address this, but overshot the mark, people will start sending in 'insufficient resources' bugs shortly
astral gale
One step forward, two steps back 😏
@native oyster so the update tried to address the pure trit/dil related issues? So I should see some reduction in that upgrade cost now?
native oyster
new client version went live the last 8hrs or so
native oyster
astral gale
Is that from the pure research or fed research though - or is that a dark arts question 😏
native oyster
its both combined, and possibly other factors too
astral gale
Ok thnx
narrow canyon
Is there a known bug about missing Jellyfish blueprints from missions? I’ve done all the missions with jellyfish blueprints (as found on multiple websites) except the Opla mission. I should have 24, but have 22 (not counting the 25 I purchased).
short rover
One of the missions you have a choice of rewards. If you choose poorly, you miss out on some bps.
Always check the rewards button before making a choice on any mission.
zenith mural
I have 30 battle reports. One would assume it was from the last 30 battles? I play pretty much all the time but obviously every day. Why is there any reports older than a couple of days. Do you feel like I need reminded that someone 10-12 levels above me beat me up 3 weeks ago?
What is the trash can for on the battle reports page. You can’t discard any of the reports, so why is it even there.
@narrow canyon basically they are saying bend over and spell run. Spend more money.
marsh yacht
Please revert back to the old targeting. The panning of the screen makes it more difficult to line up my next attack. Plus it's a bit nauseating when the screen moves. Others are complaining about this too. Please fix! 🖖
eager wolf
So the new update is causing all my. Not enough resources, every time I try to repair my ships.
gaunt sequoia
Is it just me or pathfinding in this game is broken? Why my ship B decided to choose longest imaginable path instead of shortest?
Or Im missing something?
brisk hawk
😱
fresh birch
@astral gale it actually works, just in a stupid way. It doesnt reduce the displayed cost, or the amount you need to buy it, but the amount you actually spend is reduced
Opps someone answered you already
astral gale
Thnx, i am sure the romulan research worked as I described, i.e. It reduced as you did the research.
open orchid
My base gets stuck. I'll be in a fight and if I get swarmed I'll throw up a shield while I repair and then I cant move my base I have to let some hit it then fix it then I can move shit is pissing me off
slow flax
@zenith mural The battle report log always puts at the bottom one battle from your base and each ship, so that is where old reports get dredged up from. They just want to make sure you know how each ship might have sustained damage when you restart in the event that all your last 30 were from the same ship or your base being hit.
@gaunt sequoia There is a set of paths around the edges of faction space that are given low values for transition times as if the space is somehow more efficient to fly through or something (like sliding on ice rather than crawling through sand) and the path down the center has a lot of short connections that individually add up to be a lot more. I think they decided ships need to slow down when passing through systems and there are a lot more systems down the center.
@open orchid The problem is you are probably repairing your ship while the base is under attack. This results in a confused state. You should wait until your shield is up before you repair. Think of it like trying to fill a bucket while it's being poured out.
stray schooner
have the same issue
its a nightmare and nearly impossible to do something there
on my phone it crashes
uneven jay
@astral gale @native oyster it's probably now suffering from a bug similar to the repair costs one... 🤦
Before and after...
unkempt solstice
Hi, updated my app and warped to an enemy system. I went to kill a hostile and the app crashed. After force closing the app it asked me to download some new content and then was stuck at my base screen with no controls. Forced closed the app and then restarted. By that time I was dead.
The image above is me trying to post to the conversation with Support. Notice no controls to post the image. My game was stuck at this screen. My internet was fine even though the yellow internet indicator at the top center.
tidal epoch
Some reason my dmg is no longer being counted for the swarm LB
Got to 898k and now all my kills don't add any more dmg
obsidian lake
did you restart the game? @tidal epoch
native oyster
Answer from scopley for the Problem in Nekosa and Nibiq.
Tried everything. Update IPhone, restart. Deleted and reinstalled. Nothing works atm.
tidal epoch
@obsidian lake I just tried force quit and restart, and still not counting
obsidian lake
aw.. odd
native oyster
I think there is a fix need
obsidian lake
usually that works
happen to me several times, i just restart the game and it counts
maybe it;'s an issue from their side and not yours
native oyster
It is
obsidian lake
the Nekosa system for your problem is at their end yep
native oyster
Nibiq too
tidal epoch
I should have at least another million in dmg points
Tried clearing cache and rebooting my phone, still not counting it
native oyster
Hello. Does anyone else had the problem to see the enemy yellow starships for completing missions? It's not those missions were i have to kill any hostile. It's the specifc enemies i can not see even if I push on locate button - it shows an empty space in each system. Tried restarting several times for 2 days, cleared the chache but the problem persists
sage zephyr
Getting an error saying not enough resources when trying to upgrade armor for Kumari. I have more than enough
tidal epoch
Tried updating to the newest version of app too, still not counting it. Based on my calculations I should be in the top 100, so I'll be shorted the 35k tri prize
tidal epoch
Opening a ticket is probably pointless.... I've never been able to get CS to succeed
modern orbit
I had a bug with the hull health of my kumari after an attack : these two battles where consecutive but the kumari started the second battle with less hull health than at the end of the first. (Screenshots inverted)
Same for these other 2 battles
modern orbit
Hmm! I see. Makes sense. Other funny fact was that at the end of the 2nd battle, my kumari was destroyed and the swarm as well ( i won the battle). That's because of kumak thanks @uneven jay
uneven jay
yep
nova panther
@modern orbit try to bring a sec ship to finish the left overs
native oyster
@ivory vortex I don’t know if this is an intentional oversight but in the swarm event, there are no level 33 or 34 swarm ships. So for people who have these as goals, there is a points reward that we can’t get: so it skips from 2 to 20 and that is not fair.
they are standard hostiles, event aimed at those yet to get a Franklin
nova panther
Normal hostile
crisp cypress
The camera refocusing on my ship when I issue an attack order is giving me motion sickness. Thanks, Scopely!
quartz dagger
Hey <@&509691205798592532> , would you be so kind to upgrade and relay the following to scopely please, as my ingame contact is still broken...
I had noted it before, that the Parsteel Stockpile research seemed broken (and probly the tri and dili one as well), along with screenshots and all that as proof...
Now one of the moderators (don’t remember who) suggested it was a visual glitch, so I had been testing that:
I had Parsteel resources to tap in my base. Brought back a ship with a tiny Parsteel load, and as you can see in the screenshot my tappable Parsteel resources “vanished”. Restarting app for that matter didn’t made any difference...
So it’s not a visual bug, the Parsteel Stockpile research is actually broken. Kindly fix that...
tulip cosmos
reef spire
Just updated game and then updated my defense platform B and it did not count toward my Power Creep daily goal. I closed the game and went back in still no change.
obsidian lake
@tulip cosmos that issue happens all the time to me 😦
shrewd python
@reef spire defence plat doesn’t count for that
reef spire
Increasing the fire power of hour base should, it fits with the definitionof the goal. That is just dumb
tulip cosmos
@obsidian lake they're really sad of stupidity... and the game is getting heavier and heavier with lots of useless clickable areas on each screen, which slows it down considerably on some devices a little weak. But the list of bugs is so long that it takes 500 full pages to describe them. And we still don't have the ability to stop a distortion when it would be so simple to cancel it with a return to the starting point.
obsidian lake
cancel warp will be a godsend
tulip cosmos
They've known for 6 months that we all want to be able to stop the warp, but they prefer to spend their time adding bugs to us with each new version.
modern orbit
@nova panther , with kumak nero tlaan, i was able to kill 2 lvl28 in one go, so i don't need a second ship anymore 😊
obsidian lake
one of the worst bugs is when you are in a system with your ship and tap/click on a system from alliance chat or general you enter that system look around, then return to your ship and try to move in the system the ship is, you will get a warp path to the system you clicked and saw earlier...
your ship is standing still tho ( whatever you do ), a game restart will fix this !
nova panther
@modern orbit Nice.I still send my vahk to same system to clean the damaged ones.got 10 kills so far
tulip cosmos
It is necessary to restart the game every 10 minutes, impossible to play correctly. Their programmers are so bad that there are string and memory zone overflows everywhere. It seems they never learned to program.
The worst is the slowness of the game which increases with each version. Each bug layer is added to the old one. For example, on the system view, you click on an enemy's base and you end up on the astroport, which shows that they haven't even been able to remove the astroport click area and that there must be some everywhere on each base, even if it is only a pixel, so big lags because many useless areas. And there are plenty of them, it's a shame to program so badly.
@obsidian lake It's the same for me, it's because of the lags because they're too overloaded with useless controls (and bugs).
I don't understand how a programmer can be so bad... it's completely beyond me.
obsidian lake
they will resolve the bugs, eventually... time will tell tho, but considering the next big patch is inc, more bugs will appear.. who knows how many
tulip cosmos
This game is no longer a Pay2Win, but a Pay2Bug 😄
native oyster
whats going on here? I try to upgrade my horizon, clearly have enough ress at home....
obsidian lake
try getting 1 more explorer part.. maybe will fix it 0.o
native oyster
now I changed 2x100k tri tokkens more and it worked. but the costs are much higher!!
it took the 7mio plus new added 200k tri for a 5,6mio upgrade
means 1,6mio more!!
sour pumice
Does the latest version play OK on Bluestacks? I have auto update disabled so I didn't get the last version, which I read didn't work.
native oyster
@ivory vortex please help
open orchid
@slow flaxyou wait when you have a pay to play instantly repairing when he is 4 levels higher and has 4 ships crawling all over you . I engage and repel boarders. Till I absolutely have to shield. Cause the shield will be wasted.
Having said that if the game is going to alow such a power gap to attack us they need to be able to keep up. So in the end fix it!
This isnt a discussion of what I'm doing wrong this is the bugs in the game
uneven frost
@sour pumice no, even the actual update does not work on android emulators
brisk obsidian
@SITH @open orchid I am on wade road right now 😉
brisk obsidian
If mc Donald's had this many glitches making a big mac they would be out of business
obsidian lake
@open orchid check the #557163704383438850
or : remove all ships from base, ask someone to hit your base, repair and you can move
worked on many with that trick
open orchid
@obsidian lakei had an extended family member give me a bump and moved
obsidian lake
nice
brisk obsidian
@obsidian lake that also works (ed) if you cant relocate base
open orchid
If any business had this many glitches thed be bankrupt
obsidian lake
for the shield, yeah some are buggy and can drop without you being in the game
open orchid
If they fix everything I loss then it's no harm no foul if not I'll contribute everything I have and move my base to a lvl 1 sys and stop playing @slow flax
native oyster
This new bug makes it nearly impossible to play in some important systems. I hope this major bug coming with the new client will be solved soon, it is a huge disadvantage.
open orchid
What am I seeing
obsidian lake
my eyes hurt if i stare longer :))
brisk obsidian
Definitely not a background I have ever seen before
native oyster
nekosa?
open orchid
Up top it says it's only in ios
obsidian lake
you sure it;s not Cancer system? look like it to me !
open orchid
Looks like a map of china maybe Antarctica
brisk obsidian
Was thinking around qatar
open orchid
🤨
brisk obsidian
Anyone else have where if you change system views after more than 2-3 times all ship info disappears and you cant land on node until you reboot? Had to reboot 17 times less than hour monday
Was fighting hostiles 2 different system
native oyster
@native oyster @native oyster @unkempt bronze @native oyster can i haz ur server numbers please?
it's for looking into the nekosa/nibiq background issue
if you tell me where I can find it, yes 😉
@native oyster could be 131 correct?
131 is a valid number lol
Finding your ServerID
1)Turn on either airplane-, flight- or offline-mode on your device and wait briefly for an error message.
2) Do not close the error message and look closely at the top right corner of your screen.
3) Within that dark gray text you'll find 3 numbers representing your ServerID
my error messages above say 130
@native oyster
@native oyster 136
polar mason
@native oyster same on server 152
unkempt bronze
@native oyster I am on server 141 it seems. Thanks for looking into it.
upbeat pagoda
@native oyster on Server 151 too
native oyster
anyone affected by the nekosa/nibiq background issue, please pm me with the following details:
- Player ID
- Operating System
- Device
- Device Language Settings
@upbeat pagoda @unkempt bronze @native oyster @polar mason @native oyster @native oyster ⬆
violet kelp
Just sent also. Problem is wider, everyone that updated has that problem.
gilded holly
Dont know if this is something tht has been reported before or new, ive just had to spend 1.8m trit to upgrade weapons on Kehra, i managed to get to the total amout using 100k tokens plus spending a little lat! Great, do the upgrade n expect all the trit to be used, however i am left with nearly 200k? I believe this is down to the pure trit research but shouldnt tht reduce the amount before you pay, not have to get the total n then pay the reduced! Something worth looking into! Thx!
native oyster
@gilded holly Being investigated, thank you too! 👍
deep pumice
Everyone with IOS and the Client Update has the problem with the systems nekosa /nibiq
unkempt bronze
Concerning nekosa: I am German but am playing the game in English because the translations are sometimes incorrect. My iPad was of course set for german. I changed the device language settings to English as well and both systems work correctly now.
native oyster
I am not gettingg any answer (decent) regarding my customer support....
Been almost a day
neon junco
@unkempt bronze thx english device language setting work for me too @native oyster
native oyster
Can you put into the ”ring” on the miner so it can tell you when you are OPC?
This why you can see it.
warm granite
Anyone else having game freeze issues? I play with Nox on PC, and I can't deploy ships bcuz the game locks up when i try to view any system/galaxy etc
harsh summit
Stuck
bleak sedge
warm granite
Freezes EVERY time i try to view ANY system, including Home and AC links.
solid maple
Thé game is so glitched can’t play
whole shuttle
I do not can go to galaxie map
slow flax
New "Gift from Beyond" introduced and everything broke.
ionic ibex
Since collecting the biominerals reward chest can’t exit to galxy
high goblet
Yes, my game broked too...
slow flax
Showing the system, but the system button still shows. Locate a ship in a different system, and no ships load. The rewards button can't be opened anymore. Affects Android and Bluestacks.
whole shuttle
And ios
warm granite
and they want me to spend $$ in the game? Fix bugs and I'll consider it.
slow flax
@rugged carbon @ivory vortex @mighty panther please see comments above. Game stuck for everybody now.
warm granite
Nox just stalls when trying to change system view Clovis. Can't mine, kill swarm, go ANYWHERE
jolly lily
Game is glitching bad
weary torrent
Apparently the gift from beyond was a virus.
atomic kayak
i couldn´t go to galaxy view
tight flare
Same here
atomic kayak
better shield up people
sick plume
Opened free gift, now button is greyed out and i can't enter my station
thorn kindle
The gift from beyond, was the gift of freedom from playing scopely’s game
thorny gyro
Totally broken
whole shuttle
spice jolt
I can't go into galaxy view and also can't go Internal to my base
I've tried restart game and phone
whole shuttle
Click of gift
hearty latch
spice jolt
LOL
slow flax
Coming back up now.
solid maple
All good now
unkempt wagon
@slow flax on bluestacks I have reinstalled v0.593.01864 . this shows galaxy map ... at the moment
floral mirage
to fix bugged gift issue in android log off go to app settings force stop then storage and clear app cache log in
fixed it for me
works in bluestacks also
slow flax
It came back up for everybody after about 5m.
floral mirage
this also fixes stuck ships after opening the gift
slow flax
I switched from Bluestacks to my phone when it was down and the symptoms were the same, and so many other people were affected all at the same time.
unkempt wagon
@floral mirage which bluestacks-version do you use with the newest game-version ?
slow flax
After claiming it, it said it would reset in 24 hours but now it's gone all together.
floral mirage
@unkempt wagon 4.110.0.3101 with newest build of stfc from play store
slow flax
4.120.0.3003 for me
unkempt wagon
hmm 😃 i will have to check that newer bluestacks . it did not install the newest apk for my current version...
thanks
slow flax
Yeah, there was a client version that crashed on Bluestacks a couple weeks back, but they've fixed that and now the version in the Play store with the new Battle report format works on it.
unkempt wagon
aaah good to know - then i will try to update bluestack and install the game from playstore again
native oyster
Coord sharing not working
There is a problem with , and .
Uf u replace it works, fix please..
slow flax
@unkempt wagon On another note, have you found any problems with the Clipboard between Windows and Bluestacks? For the past several months, I've been able to copy content from Bluestacks and paste into Bluestacks apps or Windows, but I have not been able to paste new content copied from windows into any Bluestacks App, although the search bar on the home screen is a different story. Tickets with Bluestacks support seem to go nowhere as they cannot replicate the problem.
The home screen doesn't seem to run in an Android shell like the apps do or you would see notifications from apps show up in it.
floral mirage
@slow flax have you tried media manager in bs
slow flax
What do you mean? The media folder just jumps to the location where recorded video capture is stored. I've used the file manager to swap files between windows and BS. I tried installing a clipboard app but all it does is show me what is in the Android Clipboard of BS and doesn't do anything to pull content from the Windows Clipboard.
urban meadow
Anyome else has this problem with the new App version? Happens only in Nekosa (L40).
Graphic is totally off and phone gets hot as hell
floral mirage
lol looks like you are playing on a world map
slow flax
@floral mirage For example, I used to copy coordinates from the game into Notepad for reference later, and then copy them from Notepad back into the game chat, but now the 2nd half doesn't work. The game (or any app in BS) still sees the last item copied from within the Android instance and not new content copied from Windows.
slow flax
No, clipboard is not working right.
I also used to have frequently used phrases that I would copy into PM's to players and I can't do that either.
native oyster
Not sure what happened at the server glitch .... this must be a huge system. Nearly 14 hours to move... i cant even see the ship 🤣
Timers going down... still cant see it. Will let it tun its course 🤣
floral mirage
@native oyster to fix bugged gift issue in android log off go to app settings force stop then storage and clear app cache log in
fixed it for me
works in bluestacks also
for ios you need to uninstall and reinstall the game
floral mirage
see my post its cos you opened the swarm chest
cunning nest
It seems fine again now though, just restarted
cunning nest
xD
floral mirage
they also put lsd in the goo for a good trip
best put on some good tripy music and enjoy the show
west narwhal
Is it a bug that a lvl 39 can hit a lvl26 ship? And a lvl 26 cant hit a lvl20 ship...
floral mirage
no they changed the tables a few weeks ago
lowest a 29 player can hit now is 22
a 26 lowest is 21
26/27 lowest is 21 28/29 lowest is 22 30/31 lowest is 23 32/33 lowest is 24 34/35 lowest is 25 36/37/38/39 lowest is 26
they will review the higher level player lowest limits once enough players get to 36 or higher
right now not many players have got passed 36 so if the nerfed it now many would leave the game
on a plus note they reduced the cost of trit and dil to upgrade ship parts which is good now if only they would do the same for the uncommon/rares players might actually stop quitting when they hit the wall at lvl 29+
nothing more frustrating than refining 75k worth of g3 to get no uncommon or rares
an easy fix for this is to increase the chance rate per refinery level by 2%
many 29+ players have stopped buying packs because they simply are not worth it as one upgrade pack does not even cover the cost of one module upgrade let alone a whole tier level
i know of a few player who have sucessfully got back thousands of euros from their credit card companies on the basis of misleading advertisement
which im sure breaches trading standard rules which is why the credit card companies are refunding
one guy i know got back over 40k lol
mighty panther
@west narwhal 39 can hit 25 too
the bigger you grow, the wider the range
whales are wide too
warm nymph
@mighty panther I’m here lol. After I opened that gift box, I couldn’t swap ships then everyone disappeared. I tried rebooting but it just stays stuck at 25%
mighty panther
whats the lower right message ?
warm nymph
Localization
warm nymph
Lol, nope iPad
warm nymph
Never really had a problem before. I guess Ill try that next
mighty panther
it's annoying, but the only way to clear it now since you cannot access the settings
on the other hand
maybe.... do you still have a screenshot kept of your playerid? if yes, send it to me in private
but I think you should try reinstall
you'll be annoyed to have everything marked unchecked, but hey, if it brings you back in the game, who cares
restart = wd40, reinstall = ductape
warm nymph
I have the player ID but not Game Center log in.
Looking at the App Store it says it applied the client update today.
I better get a refund for all the losses I’m about to incur
verbal plover
I updated the game and the hive gift no longer shows as available. - Any suggestions?
turbid raven
I have the USS Franklin unlocked and built, but appear to be missing the USS Franklin part missions which leaves me stuck on tier 2 as I don’t have the warp conduit. My operations is lvl 23, a.m I missing something?
native oyster
@verbal plover The gift has temporarily been disabled but we expect it to re-appear tomorrow.
warm granite
anyone know how to rollback to an earlier game version? is it even possible?
crimson plover
What a problem !??
native oyster
@crimson plover The client underestimates the cost of ship-upgrades on the latest update. The server is trying to deduct the actual cost but you have insufficient funds to do so. We hope to get this resolved soon but judging from your picture, I fear you might require more dilithium.
crimson plover
@native oyster yet he asks me 1.4M and I have 1.5m!
native oyster
@crimson plover That's what I'm trying to explain, the client is not accurate. The actual costs are slightly higher than displayed.
crimson plover
@native oyster it's abused serious .... I emptied my chips express to make it evolve!
candid beacon
Getting locked in battle is getting worse @scopely
crimson plover
@candid beacon send another ship to attack a hostile and that will unlock it
candid beacon
Its hard to do that when 1 is repairing and the other is mining the bug has been known about for months....why can’t they fix it
crimson plover
no idea the friend
tidal epoch
you just have to do anything to do a server sync
move your miner off the node and back on
open a loot chest
do combat with another ship
anything like that
and it will unlock your ship
tepid frigate
is there a solution for the 25% issue ? i cant login to game anymore ! restarted, new install - no chance ! i guess that happens since the release of the new patch in the apple store. but i couldnt login with the old version too - thats really a shame 🤨
tidal plaza
I've seen folks say that they aren't having the crash issue anymore on Bluestacks with the latest update. I'm still having it happen when using primeOS.
crimson plover
I'm at apple too and I do not have that kind of problem ....
slow flax
Not sure if this just cropped up with the new battle report format, but the ship ability detail (in the scan screen, not a battle report) seems to match on both sides of the divide even though the ship levels do not.
1200% is the level 1 ability posted in the ship catalog where you select to build the ship, so this report isn't even showing the actual mining rates of either side.
And just to show, when I look at my ship management screen, I'm much higher.
floral mirage
new battle reports are worse than the old ones
slow flax
I agree. You can't see if a base repaired without having to tap one more time on the base in the report.
crimson plover
you have exactly the same problem as me, I can not up my north star too!....
slow flax
The 3.3M trit you have and the 3.3M trit it costs are not exactly the same. These are rounded values. You probably don't have enough trit and could be off by several thousand. (@primal bridge ). Remember, 0.1M is 100K. They didn't set a cost of 3.3M trit for the base value because you have discounts being factored in from your research so 3.3M is just how they rounded it to look nice but it's not really such a round number. In the upgrade window, tap the trit icon to see how much more you need to have. You can either pay lat for the difference or exit and chew a 100k trit token.
For example, I have 2.9M trit and one upgrade cost 8M trit. Tapping the trit needed (the 8M) gives me this screen with more exact values.
primal bridge
This is after the last Update i got all together to level up the ship🤬
Last Update from the game was 2 or 3 days ago
Does it work for you now @crimson plover
?
crimson plover
I'm going to look at it
acoustic flare
I have this issue too, still doesn't work for me...
crimson plover
it does not work at all
@slow flax look mate
I have plenty of what the up ....
it's very annoying when you put together the resources to evolve and get stuck in that way😡😡😡😡
slow flax
That is odd, because just yesterday I bought the last component to tier up my NS too and paid lat for the survey parts just as you seem to have done. I topped off the trit needed with a couple of tokens and just make the purchase. Did you try restarting the app after you got the rss to make sure the server has the same data when you load it back up?
crimson plover
yes I restarted several times The game and I still have the same amount, and screen that I just sent you to be done just now that my problem persists for 3 hours ....
lucid wyvern
I had to go up 400k trit to hit the cost
crimson plover
already I am reassured in my misfortune I am not the only one to have the problem...
slow flax
Well good luck with that. I gotta go.
native oyster
Lvl 19 ready to go to lvl 20 and I get the above message when I try to do my daily goals
primal bridge
@crimson plover got it for me was over 100k more tri maybe you need more dil
Good luck i'am out for now🖖
lapis kindle
@native oyster reboot your game
tidal plaza
I was really hoping that this last update would fix the crash caused by the unity update for me. I really hate having to reinstall the game with the old apk every time the game crashes.
gilded cypress
Typo in the text here. Ore does not refine to gas.
slow flax
Kind of miner, but when a bunch of ships pile up like this and you zoom out enough to see blue arrows, those arrows are z-fighting. Not sure that there's an easy way to fix this except to give each ship some random value between 0 and 0.1 and add that to their z-axis position so they won't be on the same exact plane.
native oyster
Since the new app update 7.8 you can't zoom out as much as before. This is the maximum zoom level!
unborn bone
@slow flax they are hiding in the planet so they can't be attacked. If you select a planet that you can get missions from, you set course to it and hide in it
slow flax
I know that. I was just reporting the graphics bug.
Ships should be stacked, not flickering like they exist on the same plane.
native oyster
My customer support ticket is not being answered👀👀 any mods here👀
tidal epoch
I've noticed it usually takes 2-3 days for a response and they are less than helpful
Good luck.
native oyster
Normally it takes 8-12 hours for me 😂 now its 36 hours...
Amd this was my last answer... no greetings, no hi 😂 just a direct i dont know which question yhis answer actually solves
woven flower
Second is 2 min later. First i was attacked second i was attacking.
Why he got 60k shield bonus?
@lucid wyvern had same problem instead of 3.5m trit o had to spend 3.8mil to upgrade or more becouse i used tokens to had 4.8mil and after that 980k left in my base.
With 3.8mil trit in base i couldnt upgrade
native oyster
@tidal epoch yes I am sure 😂😂😂
bold compass
Anyone else got a problem with coordinate sharing not working where a comma is placed in the text instead of a full stop. Possible localisation problem for some users?
slate urchin
Its a problem with the new app version on IOS devices
bold compass
Any workaround?
native oyster
changing OS language settings to english may help...
native oyster
it is being looked at presently, but as with all things, timeframe for fix is unkown
slate urchin
The workaround helps. I don’t have the problem anymore
native oyster
After installing the newest patch I am not able to post the coordinates of bases in a chat. The output is malformed. Coordinates of ships and my home base behave well.
Setting language to English does not solve the problem for me. I still have a comma instead of a full stop in coordinates.
change your device language
tepid flame
@woven flower he has a shield bonus because you attacked him. Saladin gets a percentage to shield bonus when defending in battle. It’s the ships special ability.
woven flower
Agree to that, this was my theory but i was sure that this bonus only works while defending station.
I asked support and guess wjat answer thsy gave to me :) he has tp have better research or building or crew :)
tepid flame
No the way it reads if in station it affects all ships and the defenses as well
woven flower
I know, i red it few times and realise that i was wrong thinking that only in station.
tepid flame
Well support is generally useless. When it comes to game dynamics.
woven flower
Amen to that :)
uneven jay
well it says "station OR saladin gets attacked"
"OR" seems to be the important keyword here 😉
woven flower
Agree @uneven jay
This was my missunderstandinv and usseles support answers
Bortas ability dont work on Bortas right?
All other ships and platforms
uneven jay
yeah the bortas seems to be an odd one out
as its ability will only work in a station
native oyster
Yep, that one always made me lol
woven flower
Centurion workd as Saladin i wonder wich one is better. I have saladin and bortas only.
shadow valve
@native oyster Switching to android might help. 🤣🤣🤣
native oyster
Help which?
shadow valve
@native oyster the coordinates problem
native oyster
Totally, iOS has way more issues than android
native oyster
There are news for an Update to fix this mess ? @native oyster
Which mess?
Especially the Problem with Nekosa and Nibiq ?
@native oyster
I asked for an update today, they are still running tests trying to find the exact cause, I suggest continue to use the workaround in #557163704383438850 for now and will update once the issue is resolved
Thanks
ashen vigil
Probably reported already but - on my iPhone and iPad I don’t get in-game notifications all the time and then I will get 30-50, one right after the other.
It takes a long time for them all to cycle through before I can do things like tap on game chat
Anyway to limit overdue in-game notifications to like the last 5 that you haven’t seen?
ripe crag
When it come to support. They lie there tails off. Then they say if we help you it changes the whole game dynamics of the game and player. So if you know for a fact. 100% knowing you put a Shield down. Then get raided 2 or 3 hours later. Then Scopely will not help you one little bit. They don’t care one red cent. My Admiral has been hit a week ago like this. I was hit 2 weeks ago like this. Another member in our team was hit like this yesterday. We shield like it’s the Bible. We don’t follow Roe. But lately I see more and more that my team has fallen to this. I really believe that Scopely does this on purpose. If so, I wish they could be fined or punished for there treachery. But then again. They hide like cowards. Such a great game and I would be a more of a buyer if they would get there head out of there ass and make things right for the player. But that will be the day.
dusky cobalt
The order of resources on a scan doesn't match the order of resources on the top right of our screen. Not a show stopper, but annoying bug.
slow flax
Ships that are sitting still (and in this case, trying to hide) sometimes are shown on the client as dancing around, making them easier to target when they shouldn't be. Somewhat old bug but now Bluestacks has video capture so I posted it finally.
Bug was introduced with the new battle animations.
dusky cobalt
First time I've seen this bug, with this unnecessary UI change. Why fix it when it wasn't broken? Fix the real bugs please!
Why are there so many bugs with each release?!?!?!?!?1?!?
When I'm raiding, now if my ship enters the system and I select my ship, and then the base, and click ATTACK, it puts focus on my ship. That's flipn' annoying! I have to scroll around to find the freaking base again.
And even if the ship is next to the base, if I select the ship and ATTACK, instead of showing everything stationary and show my ship attack animation, it now moves the whole freaking view with my ship, so everything's moving during the attack. That's ANNOYING and DIZZYING
For every supposed bug that's fixed, scopely adds 2 more!
dusky cobalt
@everyone I need a solution to this or I'm going to file a complaint with the BBB to get my money back. This bug showed up for me after the update before this last one. I checked in galaxy chat and others were having the same problem. THREE DIFFERENT PHONES, DIFFERENT MAKE/MODELS and Android OS versions are affected, so it's not a device issue. My auto correction and auto prediction no longer comes up. If swype doesn't work, I have to delete the word and MANUALLY type each letter. If I press the ABC button to switch to numbers, THEN the auto correction stuff shows up. This is BS and makes my life so much harder trying to type things out in the game. The game chat already sucks ass. This is a deal breaker. Help me or I file a BBB complaint.
native oyster
Tbh, I think it's a more of a phone issue rather than a game issue. After I updated to the latest android os, my phone has been more buggy than usual. Even the os update on my mom's iPhone bugged her phone to heck.
dusky cobalt
@native oyster It started happening to multiple phones at the SAME time. It's something with my account, or some bug in the update that's affect specific setups only.
Plus others have reported it, so it's not just me.
native oyster
@dusky cobalt I NEVER said that it was just you. I said that it's probably a phone/os issue.
dusky cobalt
This last update is so f'd up!
native oyster
For example, I recieved a phone update that was supposed to be a security fix, but it messed up my camera instead.
lyric arrow
Anyone else getting really tired of the jerking view when activating attacks? I know I sure am.
sinful moon
I 've gotten notifications twice, after the fact, about attacks on my base without any active alarms that they were happening. I've lost RSS without knowing I was being attacked
unreal pilot
I don't get any notifications until hours afterwards. Yesterday I got a notification for a ship depleting a mine when that ship slot hadn't been mining for DAYS.
tidal epoch
lol, you think that scopley is actually registered with BBB? @dusky cobalt, you might be able to get some $ back from the app store you used, but that would be best thing probably
Already left a 1* review on the app store
jovial ice
New client shows swarm has shield, but swarms do not have shield (see also battle reports)
Seems to be fixed now ... 🧐?
strong ridge
New client show timer not in order and finished events are not in end
dusky cobalt
What are the clowns at Scopely thinking? You can barely make out the freaking name when you bring up the rewards. We need this to prove when someone is over limit. On some devices that aren't too bright you can't make out anything!
polar rain
Two battles. First one ended on 93k of Hull. Second starts at 90k. Who steals 3k of Hull between battles?😀
native oyster
@polar rain Kumak increases officer stats each round, which gives the hull a bonus, once the battle is over this buff expires and your officer stats, therefore hull, goes back to normal
polar rain
@native oyster hmm. But if my Hull will be at minimum point - 3k in the end of battle for example, my ship can be die after the battle? just in space?
native oyster
yep, it's more noticeable with Epic Kirk, I've had a few close victories that ended up with my ship destroyed and back in dock
pseudo halo
Or is a resource reducing bug that the reseach dont work correct as at romulan ships
Its even not working you pay the normal value
native oyster
no the research is working, it's how the client is applying the reduction buffs that isn't correct
pseudo halo
Then its a bug
If there is standing a value you need then it will be the correct value or?
placid dagger
I read that trit efficiency etc don't actually work, can anyone confirm before I waste my Dil?
native oyster
PhilLucPicardToday at 10:11 AM
no the research is working, it's how the client is applying the reduction buffs that isn't correct
Basically the client was changed so that the pure Tri/Dil researches and the faction structure ones would apply before pressing the upgrade button
So if before research it would cost 10mil, you had to have 10mil, but you got 4mil back
Now it says it costs 4mil but won't let you buy unless you have the true cost of 6mil, which it will still take
pseudo halo
Then it is even a bug, then it is to describe or to show!
You wont tell me that is correct?
You buy in a onlineshop, 30% on sale, you buy there, pay the full prices and wait then on the return of 30%?
You only pay the decreased price of 30%
native oyster
Buttons on 10min/4h chest can’t be pushed/claimed
Refinery doesn’t work
Augments credits can’t be purchased
On server #156 Europe
Everyone has the same problem
@native oyster can you pm your player ID please?
dusty crescent
Store doesn't work either
native oyster
@native oyster any errors pop up or just inactive buttons?
Inactive buttons
No error messages
tyty
Our entire server
obsidian lake
Any1 encountered missing ship names when playing on the latest bluestacks version + latest google play version?
seems when i click to see the chat then return to my ship to pew pew, all of the ship/stations tags are gone 😒
@native oyster 😦
it's not pc specific issue , cause work one sucks.. even occurs at home on my laptop
native oyster
🤔
Uhm no can't say that I have. If I open/close chat, names are there just fine still.
obsidian lake
i'll try to clear loca first if it occurs, will reinstall and see then
native oyster
@native oyster did a great job, within minutes our server glitches on buttons were fixed. Thanks a lot from our server for relaying to the developers 😀🖖
obsidian lake
i think @native oyster kicked the server and it got fixed
native oyster
for my next trick, i shall hide 3000 tricorders somewhere in each server in the greatest treasure hunt (wild goose chase) the galaxy has ever witnessed!
obsidian lake
you can hide them in my account man
i'll take goood care of them
seems reinstalling didn;t fix the bug @native oyster ...rip rip !
have to restart every time it happens :\
native oyster
Perhaps it's your BlueStacks version? I'm on 4.60.3.1001
Don't know if anyone else with your version can replicate the issue
obsidian lake
will downgrade it
flat hazel
"Refine" buttons in the refinery stopped working as of this morning.
native oyster
@flat hazel can you restart and if the problem still exists give me your server number and player id in pm please?
flat hazel
To be precise, "Refine" buttons are actually working, but "1 Batch" are not.
Additionally, claiming chests is also broken.
smoky epoch
Having trouble with Franklin XP, T’lann is captain but not adding xp, was working fine yesterday??? Currently, at level 10 and says 0/7000 XP, when I know I was already over that before:
native oyster
@smoky epoch lv10 is max xp level for tier 2, you need to tier up
smoky epoch
Lol, oh duh’...very good thanks for the quick response
nova panther
Also I think Tlann cap ability doesnt work @smoky epoch
smoky epoch
@spring pewter umm not sure I follow, worked great until I hit lvl 10?
@nova panther opps wrong @
nova panther
You gain exp but with Tlann or without Tlann,the amount of exp you are getting doesnt change
smoky epoch
No way really!
I’ll have to test that...been using her like made for my NS and just figured I could do the same for Franklin
Thanks @nova panther
proven edge
Why are we still having ships destroyed due to warping bug. Please get it fixed?
mint sierra
the german translations are just totally wrong! Helvia doesn’t give more cargo room!
Am besten auf english wechseln, dann siehst du die richtigen Beschreibungen!
@native oyster
native oyster
then please fix the descriptions. Can‘t be a big thing
zenith mural
Tier 6, level 30 Vahklas, I have one phaser to upgrade and it keeps@giving errors. I have all the components but it won’t upgrade?
zenith mural
Mine is the same thing. Vahklas won’t@upgrade the last piece, a phaser.
I’m getting disgusted giving your company money and not getting a decent return on it. If it isn’t fixed in 3 hours , I’ll be in touch with the Better Business Bureau. While your at it fix the damn pvp scale for all levels equally. Or I guess you can refund me for all the money I have spent.
strong ridge
@marsh forge it’s rounding Problem use one 100k token and it will work
marsh forge
Yeah it seemed to clear up and upgraded itself after I sent a screenshot of a refund approval page from Google Pay
In a trouble ticket
strong ridge
@zenith mural Personal insults are not welcome
zenith mural
I guess I need to chat with Apple Pay.
worthy juniper
iOS with last upgrade now unexpected quit return 😔
With the previously version never happen again
lament pine
it`s ok if i lost officer shards after opening ultra boxes?)
hearty agate
Is the North Star Healthy Mining perk broken? My 3* mining rate does not change regardless of the health scores of the crew. It cleArly states it should be giving a mining rate bonus based on the health of all crew on the ship.
I even tried removing all but the bridge crew, and it still shows same mining rate.
lapis pumice
tidal epoch
Scopley in game support is just the worst.
random lagoon
@ivory vortex cost me 8.75m when it states 7.5m.imma need that tri back yall stole
fresh birch
@hearty agate the perk doesnt update the rate, but it does work.
native hill
Hello! please fix the error of entering the coordinates that still exists! Ipad with ios 12.4
native oyster
@native hill There's a solution you can try in #557163704383438850 while they work on a fix.
unreal nimbus
What do I do when my ship is stuck at a station I was attacking? Can’t move, other players can’t get a lock on me to attack my ship
mighty panther
sigh, forgot to scroll down again
@unreal nimbus now gimme your playerid in private, and a screenshot showing the stuck ship
nova panther
@native oyster or change device lang to English
neat comet
My 24 hour shields dropped when I was sleeping I was good till 4 oclock this afternoon I lost rss because of this failure
frank vale
Hi, any ideas why I’m not given the option to spend faction credits on upgrading officers? I have over 1k fed credits that I can’t spend...
unreal nimbus
Spend on promotion
native oyster
@frank vale common officers only require credits on final promotion
frank vale
Ah, ok, thanks
native oyster
@scenic oracle I'm sorry but I had to remove your post. Please don't share your PlayerID in a public place as it can be used by others with ill intent.
ruby badge
Any hostel lvl 28 defeated in losti do not count for my daily Klingon mission
mighty panther
does it show you getting rep points for killing it ?
ruby badge
Yes and it’s in the battle logs just not credit towards dailies
mighty panther
can I see that battle report ?
nova panther
Losti has normal hostiles not faction ones @ruby badge @mighty panther
mighty panther
as I guessed
ruby badge
steady relic
I am attempting to kill lvl 15 swarms, but when I attack, I get a "invalid ship location" message and then if I try again, the enemy ship warps out. On a few occasions, I will be sitting there, and all of a sudden my ship is in a battle, with nothing! Also, when I tried to go to another system, I am receiving an "invalid warp path" message. So, my ship is stuck in a lvl 15 swarms system, and I can't kill swarms. I cannot even recall my ship. Thoughts?
Oh, I have rebooted the game 3 times and phone once. Still having issues.
limber needle
@steady relic it has happened to me a lot. in the system your ship is in, move it to another side of that system. then all should be fine
fair linden
I am also unable to share coordinates of bases and coordinates of free space. Coordinates of mines do work. I already reatarted my device and stfc, languagge is and was always english.
nova panther
@fair linden do you use IOS device?
steady relic
I am using Android, and it is getting worse. It does not matter what part of the system I am in, I cannot hit enemies because it shows "invalid ship location" or says "target lost" and then the enemy ship warps out. Still does not explain why I can't leave the Kovah system, still says "invalid warp path", even when using recall.
Now, the no wifi/internet icon is on all of the time, but I have great signal and can use other apps and make calls without any issues or delays.
nova panther
@steady relic maybe one of the <@&509691205798592532> can help you.Have you tried uninstall and download again?
native oyster
@steady relic If reinstalling the application doesn't resolve the issue, ensure the cache of the application is cleared as well. ( Does not always occur on re-installation depending on system. )
If that fails too, I'd suggest contacting in-game support. For details on how to do so, see #557163704383438850 .
@fair linden Ensure the language of your OS (iOS/Android) is also set to English - not just the game's language.
tight cypress
@ivory vortex When upgrading weapons or buildings, no longer returns Trit
and when improving the big gun for the saladin, they were written off more than indicated
waxen elk
brisk hawk
We just love this don’t we?
cloud dune
uneven jay
That's scopely math for you
fair linden
Ios is set to german, game is english, and i won‘t change that...
simple talon
@mighty panther scoply ingame support are a joke.
i submited a ticket about the bortas not doing the stated dmg per round and the support guy asked me about my internet connection.. i am literally speechless.. i am not kidding, truly a monkey would have done detter. no offense, but i used to run a tech support team and an answer so detached from the topic at hand would never ever have been allowed.
runic moth
Nabok
It does not load the system, perhaps its servers have problems, it is only the update and it had several incidents with ships because the nodes appear empty and restart the game 10 times💩 😂 🖕 🚨
gilded holly
Is there a bug with hunters? Just been deliberately avoiding hunter, he was in centre of system Enthra, n i was hunting on the outskirts, next thing i know he miracolously kills me?!
Thx, another 2hr repair n missed pointa in event!
royal swift
Hey is anyone having trouble loading the game on IOS?
sand prism
25% bug is back here......took 6 uninstall/reinstall to fix grrr
dense gust
Generators are not giving their stated amounts. My level 28 parsteel generator says it gives 90k at full. It also states 90k when I tap on it, but when I collect it, the total only shows an increase of ~38k.
urban garden
My automatic 10 minutes shield doesnt worked. The sound was on, i got all messanges about this raid in lila 1 second
final zealot
Soooo slow after patch. Anyone else?
sand prism
@final zealot painfully slow - especially when swatting "bees" ..... the movement of the system and flashing lights make me feel nauseous. i'm sure this wouldn't be good for photo-sensitive epileptics
dusky cobalt
@final zealot no slowness, but just a lot of annoying little bugs with battles, base attacks etc. We're talking annoying as F.
Has anyone else seen issues where you attack someone who is over protected limit, and your battle report shows the cargo lost from the defender, but the other party says their battle report shows ZERO cargo lost????? I've had one incident personally where my battle report showed the cargo lost, but the other party didn't and he was upset. Luckily he was an admiral as am I, so I showed him my screenshots and he calmed down. I forgot to ask him to see the screenshot.
One of my boys just got retaliated out of ROE after he hit someone who was over protected limit. The defender said he checked his battle logs and it showed no cargo lost so he attacked back. Then he messages me with grievances, and I asked him to show me screenshots. He looked at his battle report again and this time it showed he lost cargo so he apologized and gave the node back.
Anyone else seen this recently? This bug, if confirmed, would have been something in the past week or two. NASTY ASS bug that'll lead to confrontation everywhere.
shadow valve
Is this station destroyed, or not?? (and No, i didn't attack him with a Rialta 🤣, i just use it because of it's limited Warp range, so i don't accidentally send a ship when scanning for target)
If the defenses of a station are destroyed, it should be reflected in the stations power. So it says now 254,978 (assuming it's now at full health), if defenses are destroyed, it should then only read 50,000 (just a random round number)
And because defenses are down, the attacking ship should not receive damage.
solid maple
You got damage from defense platform even if the défenses are destroyed
sand prism
yet another bug which hasn't been fixed (stuck in battle)
Another bug which hasn't been fixed........ when refreshing "localisation data" ....... all in game support tickets & chat disappear
Also we're encouraged to "ticket" in game - but we never get given a ref number @zealous grove
mighty panther
@simple talon sorry for the late reply (timezones and such) hello former colleague, I used to do support for Compaq/Epson/HP
@simple talon so yes, I know exactly what you mean
sand prism
morning @mighty panther
mighty panther
@simple talon but thats a 'bug' we reported many times already
monring @sand prism
sand prism
☕
mighty panther
they really hate smoking, beer can be found in the emoji's, but a cig not...
()___)_____________________________))))
sand prism
how about trying to bum a fag?
I'd like to report another bug ..... why is the word "gay" censored?
mighty panther
because the game is rated 4+
e.g. suitable for kids starting age 4
means language has to be restricted to that of little kids
in ALL supported languages
sand prism
so i can say " thunderc*nt" with no censorship
mighty panther
it doesn't account for evasions
if ppl are offended, they can report you to support and you still would get kicked
sand prism
and what about people who are actually gay?
mighty panther
they don't care
sand prism
falls off chair
mighty panther
any word that can be considered a bad one in any language supported will end up on the profanity list
sand prism
😦
mighty panther
first amendment not supported
sand prism
How does this stand with EU/UK equality laws?
sand prism
there is no section 50 in the UK
mighty panther
as long as the uk is part of the eu, eu directives overrule the local law
limber needle
whats this conversation about lol
mighty panther
profanity filter