#๐พ-bug-reporting
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I'm pretty sure if you scroll up #601282699239489546 it's mentioned there
and there are some other sources of information, don't know if there is a 'spec sheet' per se
Anecdotal noticing of it, never anything official. Didn't make the connection of 12/24/36/48 so I couldn't find it earlier.
With regards to the game not working on Bluestacks & Nox, customer support said they cannot provide any assistance and suggested if you are having problems contact the BlueStacks Developers instead.
Quote from email customer support: "We firmly believe that it's part of the 3rd party application's responsibility to have their emulator work for the game instead."
I take that as meaning Scopley are not going to provide a fix for emulators.
How does a easy target kill a very hard target? 600k vs 1 million? FYI he attacked me so no defense bonus. Just testing how broken the game is.... @mighty panther @native oyster
triangle is real, but you could upload battle logs to #545958228811448332 and maybe someone can figure it out further
@short rover - Panic added a BlueStacks FAQ earlier today in #557163704383438850
Thanks. ๐
Hope it helps. Let me know how it turns out, please?
Yes I have got it to work by rolling back, after just reading the #faq my concern is the conflicting statements, Panic saying they while the devs are investigating(which is hopeful), Email CS saying it's a BS problem contact them instead to fix.
It would be nice if Scopley could provide a more definitive yes or no.
It would be nice if Scopley could provide a more definitive yes or no.
I got on one of my phones last night where the update doesn't work, installed the rollback version and sent an in-game report about the new version not working and they are still saying to just play on mobile only... when i replied that I was using a phone and it still didn't work, they didn't reply back.
Thee are people having issues on actual android devices, not just emulators
Not to mention it all started when they added the new ship animations that absolutely no one asked for, I mean I never scroll in when Iโm doing space combat to see the ships, everything on my screen is triangles ....in fact I wish I could zoom out further and see the whole system at once
nah, it happened with the update after that, where they're trying to incorporate an upgrade to the Unity player
those new battle animations are buggy though... don't work half the time
TOS says 'properly supported device' which is so vague, is there a list somewhere of these 'properly supported devices'?
No it happens for some people with the first 7.6 client, as the client versions went through 7.6.1 and 7.6.2 itโs affected more devices
no clue... and it doesn't even work in a dev environment xD
can't recall, fuzzy does it work on the beta BS 64bit version?
nope.
also tried Android Studio 3.4.2 on Win, Linux and Chrome... same exact error on all three
where can i see the BS log files? non beta version
probably c:\Users\All Users\BlueStacks\Logs\
\ProgramData\BlueStacks\Logs
\ProgramData\BlueStacks_bgp64\Logs for the EAP 64bit beta
.1 .2 .3 etc compressed i assume?
yeah
you'll also have separate blustacks\engine logs if you multi-session
oh, wait.. no, they're not compressed... i thought they wer
unless notepad++ is automagically uncompressing :P
lol, was going to say should use ++ ๐
discord didn't like ++ at the end xD
Is Epic Kirk's description bugged? I tiered him up because it said I would get 100% Morale uptime, but only getting 60%
I can a lvl33 can attack a lvl23 when a level23 can't attack lesser than a lvl20? I hope it is a bug, csuse in the contrary, it is really unfair play for les powerful players!
@cerulean granite what you see in the promotion screen is bugged yes, eitherway for officers where it works it shows the current and not the after promotion value
Seems like a super simple fix then, but could have sworn I saw it with 100% uptime in one of my (gone) CRs earlier today
yeah I think all epics are broken that way
Indefinite loading when clicking Internal view of station.
well I got my game working on bluestacks by deleting it, loading that apk file then not updating it from the google play store , theres a 98mb uodate sitting there but my game still plays
How even after building my power creep is 0?
Defense platforms?
Some buildings dont contribute to power creep. You get use to it
New Option for mining!!!! WTF
So.... I updated the game, android build. Thanks to the devs it loaded on the first run, however my lovely ships are gone. Don't know if it is some kind of cloaking device the devs are working on but I cant use them anymore.
It would be nice, you know, to use them.
@swift hazel there is probably a $99 pack to restore your ships. check the store yet?
warning several players are reporting unable to play after latest google update. game loads initially but soon as you make a motion to do anything it crashes
Same in my@alliance, my top guy havnt been able to get in all week
Scopley has been basically ignoring his messages all week, shocker
k, so i just got done trying to load the update on every single device and every single ABI in the Android Studio and not a single one of them works... which shows that they did absolutely no testing whatsoever
So, after updating, predictive text doesn't seem to be working in in-game chat. Android says it's on. Maybe I accidentally hit some button somewhere... It's actually doing good things for my in-game typing skills ๐
I see only 13 uc gas added up
Not the promised 123 @rugged carbon <@&509691205798592532>
@lethal walrus scroll, theres another milestone
Aaah, thx @lapis kindle , I am still tired and agro cauz my bb canโt reach augment space anymore
What teir is it and what system is your base in?
because your base is in a system that is above your botanys warp range
Hm, this was the last thing I was thinking about. Thx !
Unused to check that for months, lol
Shame on me
I'm the only one who can't connect? Loading stuck at 25%
@quartz fox Try our advise in #557163704383438850
I was on this node and accidentically clicked off. And as you can see Ship B was flying around. I could not go back on the mine. Had to do a hard reatart.
Some chance for this version of apk, with x86 support, this one is for armeabi only ..?
I can't play the game since yesterday, after the update. I play it on my PC with BlueStacks. The game starts and runs until I see my station, then it stops and closes. I also contacted the BlueStacks support. Deleted the game and reinstalled it, didn't help. I deleted and reinstalled BlueStacks, didn't help either. That's a pity.
yup
@runic prairie We've added some information in #557163704383438850 that could help.
it's affecting a lot of folks using different systems, including Chromebooks.
my chromebook is affected the same way , but there is no help for us it seems? scopely sent me the bluestacks patch, but i play on a chromebook and cant download bluestacks...beeen a week
@native oyster did what FAQ said and cannot get in game on any of my apple devices since Apple updated OS
๐ค
FAQs item was directed at BlueStacks users - not overall. What devices are you using to try to play the game?
iPad Air 2, iPhone 6C, wifes iPhone 6C
After the 5th uninstall and reinstall on my iPad Air 2 I am back in... the game might need a update if it canโt handle a OS update
I'm not quite at home with iOS, @mighty panther - you have an Apple device right?
By the way you describe it the OS update broke the game, not the other way around. I know they use the Unity engine to ensure cross-platform development. Could be an issue on their end too but unsure.
Yah I know but Apple wonโt change for a app lol unfortunately Apple makes the app do the fixing
ipad air 1st gen here
'works'
if you don't mind the constant need for restarts, or seeing your home screen more often then you wish for
most of the issues are related to ios 12
Just wanted to check here very fast
The cost reduction of upgrades on ships, buildings and research.. is applied after the activation right?
So: ship upgrade is 10 mil trit. Got a bonus cost reduction of 50% (which would mean in the formula) it would be 2 million cost reduction. Then I have to have 10 million to activate, but it only takes 8 million..
I saw you typing @mighty panther ๐๐
Haha
Well, then they changed it.. as I remember somebody saying in general: u need to have the amount, and the bonus will be deducted afterwards
Lack of information and formulas is a joke really
Based on the fact that: scopely does not want to inform their community about how the game/formulas work
Its all +100% or minus... but 100% of what?
+100% of 1000%? = only 10%
Or of 500%
And how does t work with other bonusses applied
"Master Research Boost Pack" shows as topic '+100% Building Speed'
Yes. 100% of what?
If its calculated on a base of 500%.. then its an increase of 20% building speed due to the invrease of 100%points on the base of 500%
look at research -> station
and it's ALWAYS added to the base value without buffs
in our brains, based on experience
You know you are making fun of yourself by saying this right? ๐
and personally, I don't care about specifics
Well thats for you, but I am not talking about your personal view. I am talking about the lack of information
And a company cant expect that everybody has the base knowledge of assuming this is how it works
It isnt that hard to put this information in the game: there are enough information icons behind every button. So quite easy to add: costs without bonus: 100
Cost reduction prime: 20
Cost reduction normal: 10:
Costs with bonus: 70
@native oyster what kind of crazy scopely math is that. jeez. wtf
Haha, sorry, I am an accountant ๐ cant hold back myself of questioning everything๐
@native oyster #FixBugs #FixFeaturesWhenMoneyIsSpent #WTF
Ask for a refund, if it's not working.
Well, it sounds like customer support confirms my thought of how the cost reduction works. Hopefully there is a explanation for it. Maybe I am absolutely blind, but I am sure the cost reduction was always after u activated and not beforehand
Broken crystal node stuck at 771 [S:1735899624 X:445 Y:417]
Some news about game client repair .. ehh
Nothing yet I'm afraid. Other than the advise in #557163704383438850
Only for BlueStacks .. ehh ok
Enough to give an older version with a higher version number to the store ... which everyone could download ... gn all
Iโm sure there is an excuse for this, but there is no excuse for this. Upgrade not allowed even though, I have the required RSS.
Not only is it a bad representation of what you need for an upgrade, but I freed up 200K in DC to make this happen. Now that DC is liable to get taken while i scrounge around to find a few more Tri to make the transaction complete.
Scopley just told me that a ship that needs repair cannot leave the dock.?? Who do they have working on this stuff?
A ship needs repair when it's destroyed and can't move until it has been repaired. A ship could be repaired when it's damaged and can move regardless.
I can't even log in now for a week on my end it looks like they got hacled
And l get the generic were working on it response
@final phoenix, is the time on your computer correct?
more likely the date is wrong
like if someone's been cheating in other games by moving the date forward and forgot xD
Stfc is the only game I've been playing. And the date and time is right.
@hearty latchno my phone
It is a screenshot from my phone
I don't suppose you've tried clearing your browsing data, have you?
See if the stock browser works then check your security certificates in your settings. Some times they don't get updated. If that is a no go try using a VPN connection to the US to see if it is a port issue. Sorry to say it but that looks only like a client side error. If it was global you would see thousands of posts just like it ๐
Level 39 hostiles are immediately respawning right after being destroyed with a little hull restored as if Vemet is on board. Each kill of the same ship counts toward dailies, but only when the ship doesn't immediately respawn does it count towards the level 39 combat mission.
@fierce elm check your victory logs, see if you are actually taking the npc to 50 rounds
weird
Other Alliance mates with daily 39s are reporting the same behavior observed.
So how long are we voinv keep having this crap glitch.
No tags, no ships, no bases,
Note, i just restarted my ap for the 3rd GD time
Yeah, and wher is my base?
What device are you using? Iโm on iOS and havenโt had an issue
Wtf kind of crap is that?
Android phone, on wifi
This has been going on since the combat change, and swarms just maked it worse
I have had the disappearing issue lately as well but normally restsrting fixes it. Maybe delete your app cache
ty Hal9000, assistance much apritiated
Stephano, uninstall and try the APK install maybe mate,
so far so good
@placid radish i'm on ios and I tend to have the same problem. not nearly as often though, maybe 2-3 times a day.
swarm update added extreme lag to all combat and system loading. sometimes systems just don't load properly.
@unreal pilot WHat version of iOS are you using?
newest version, brand new phone.
XR ? XS ?
XR
Mine stabalized after I updated to 12.4
I update a few days ago, i'll check again.
Scene I updated the game today I have had excessive loading time and when I do finally get into the game I can't do anything but pop a shield. Every time I try to anything else I get stuck in the loading screen or get disconnected
The same officier. But it doesnโt mean the same thing at all in french or in english. Lots of officier have the same issues. How are we suppose to take the right decision for our crew ?
When I ask about this support team, they answer me to play english version. So I am switch to english and play ๐
I'm having trouble getting the latest version to work on Nox. Any workarounds?
have you tried the version in the #557163704383438850 ?
Yeah got it working after uninstalling app then installing apk of old version.
@gaunt prism I'm not having an issue anywhere else and everything opened when I backed up
One of my guys reported that he was drained through a 24 hr shield.. is that bug still present? I haven't seen it mentioned here in a while. They got a crapload of rss 40M/20M/5M and this guy was just starting to really get into the game and had just bought a legionary this week.
I really think they should add a shield activation/deactivation log. Will stop people complaining to scopely when no shield was actually activated ๐คฃ
I've heard from numerous sophisticated players on our server that there are issues when a shield is popped over an existing shield. For example, a 4 hr is in place and you pop a 24 hr over it.
Given all of the client/server synchronization issues it's not at all hard to believe that the server side would not have received the request to pop the 24 hr while the client side would indicate that it's been popped.
This is probably also why some players report various research bonuses not applying, when those bonuses apply for other players.
Anyones Prime Estate Daily just randomly complete?
Middle of a station event too... I've not built anything ๐คฃ
Got a bug, customer service is pathological in not wanting to do damage control when the game glitches.
My base got hit while having a peace shield up....not very cool scopely
In French the game does not work !!!
Wyatt problรจm os there ?
Maintenance was planned ?
What is going on
๐ฑ๐ฑ๐ฑ
@final phoenix were you able to try the VPN there is a freeish app called tunnel bear look for it try it and see if it is a network issue?
There is no maintenance @dusk osprey .
Could you provide a screenshot of what the game is showing you?
so I know the following is old hat. it is math! simple math! somewhere client and server are not in sync! let's spend a few iterative comparisons and get it right! uuuuuugh!
1401-811=590 .... 590/574=1.0278745644599303135888501742160278745 .... so for interceptors that exhibit the bug just put the math into the client to add 2.8% to Dil repair requirements...until the correct fix is ferreted out. since it is such a long-standing bug just be n not priority or hard to iterate over math between client and server
USS SADLIN is broken
On the 1st hit 500k damage is done as a critical against d3
Stronger d3 ship with the same officers stronger and sadlin wins
When client repair,. almost a week. no news, information etc .. ??
Sorry didn't notice your PM, continuing there. ๐
When we pull-up to a node in any level system and a higher (or lower) value player is there, we can't always chat with them to negotiate node surrender... It would be nice to have that option. Related would be the same inability to communicate with one of our Alliance members on a node.
Another thing I think is odd... The Power of a ship changes once it gets to free space.
@sour pumice you mentioned one of your guys was hit through 24 hour shield. This happened to one of my guys also earlier this week, I think it was Monday. He was in an 8-hour shield but he still got drained over night.
@rocky thistle that's due to a research that boosts defense of docked ships
I cant play the game on LG V30
that's one of the phones I have and tested on the new update at a T-Mobile store when the update first came out... still can't get Scopely support to acknowledge the issue isn't just limited to Bluestacks
I noticed that I seem to have trouble typing stuff, like say an emoji ๐
i got 3 letters out
My ship is stuck in a station and I can't submit support ticket in game, what can I do
This will cause an early unexpected death
Permanently stuck
๐ฑ๐ข๐
even after restart?
Yup, happens with vemet
And I can't submit ticket
This blows
I have an open ticket since may which has not been closed
It's amazing ๐
@ivory vortex I apologize if this has been asked and answered in the past, but why do I keep losing all of my private messages and conversation history. About every 4 or five times I log into the game they disappear. Some days this occurs several times in the same day! Today I have logged in maybe 15 different times, and PMs from a few hours ago are already gone!
happens to me too... if I wanna look at something older than a day or 2, i have to pull it up on a phone or tablet, and even then it's a 50/50 chance there's nothing there
So autoshields are not always deploying, no previous attacks, have been online to witness it not deploy. Scopely still says it is deploying. Multiple rapid hits in a minute and a pulsing screen must be the glitched part...
Problem on/off for months, can't get them to figure out what is wrong, nor undo damage in such incidents
I didn't think it was possible to have worse customer service than Comcast.
Somehow, Scopley has pulled it off. Only thing they have prevailed at, being shitty at CS
I recommend everyone go file a 1* review on the App Store/Play Store. I've already left mine
@RuggedKnight Did you look at the topic right above the one that you answered for me?
we have a discord server for my alliance for any messages that need to survive
doesn't every alliance?
not all
Hi @everybody. Do you know why sometimes the shield of peace is activated only on the second attack and not as usual on the first attack?
Is there a bug or a hack that allows someone or a group or people to attack through your piece shield and blow your defending ship away and then proceed to loot your base and when they are done invoke repairs on your ship? That just happened to me and I really would like it investigates.
Sorry speed peace wrong just a little off knowing this can happen
You've been attacked through your shield, your ships where destroyed, your resources raided and afterwards your ships were repaired and your peace shield reinstated? ๐ค
Before we blow up #๐พ-bug-reporting with our conversation, feel free to PM me with the details and screenshots. ๐
Actually shield was still going and Kumari was almost read to be at the 5min mark, only really noticed it since my envoy was destroyed while I was sleeping and was going to try it on a trot node before I hopped into the shower for work
Again, PM me with the details and screenshots. I'm happy to take a look. ๐
Cheers ๐
I have Vemet as Captain of one of my ships, it has been battling for over an hour, how can I get it to stop and bring it home
@sterile estuary @native oyster so from my experience (on both ends of the stick) if you attack AND destroy all ships AND make damage to the hull BUT not crack the hull completely, the shield doesn't go up
support claims this is 'working as intended' and has something to do with the ratio of damage taken by the attacker and the defender
When is vemet gonna be fixed
This is known for 7 months
Still havent fixed it
But Carol they could nerf her within 1 week
carol is epic and the daughter of an admiral !
vemet is the lost lost son of who knows
just a poor ship peasant, so yeah it will take some time to fix him
think like this: Carol = p2w and Vemet = f2p ๐
right <@&509691205798592532> ??
yeah but does carol have an entire planetary system named in her honour? or her father for that matter??
Are you giving away the location of my base again Phil?
hahah
unintentional, this time...
๐
time to raid Fartasia !
I donโt understand why I didnโt receive the rewards, it say that I have but I didnโt -.-
@fossil hinge Talk to CS - they should be able to clarify that for you if our #557163704383438850 entries don't apply.
Thanks for the answer
ROFLMAO ๐คฃ
i expected the agro hostile to connect when i flew right threw it and the hostile froze
Why have my ships started auto warping without me doing anything?
How can this base be emty, wen you raid it. Fix it!!!
That you se, is that you can get.
Vaults.... @autumn quartz
How is this even possible?
Sucks right! Didnโt even know they can work faction dailies that low, they should not be allowed to sit on a 3star node unless they are even able to refine them
Hi scopely.. im a lvl 22 player.. for my daily and the event i need to kill lvl 27 hostiles (2 birds one stone).. but for the daily the counter got stuck at 7 kills.. tried restarting the game serveral times but this doesnt seem to work.. as it is nearly impossible to get a 3* mine in the server im in this makes comoleting my dialy nearly impossible.. hope you guys can help and get the counter unstuck.. ty..
Having troubles starting the game thru bluestacks after recent update thru the google store.
@void nebula - please see #557163704383438850
Unable to connect with iPad, gets most of the way then drops out
Before....
Spot the ... problems
60 seconds later...
Love getting blown up in warp. Why cant we do that?
yeah getting that all day today, warp in and instanta pop on land cos the trained fighter spawns and is in position before you even land
tbh i dont really understand why this is actually needed, its stupid system
the new update doesnt work with nox
and on my huawei p10 isnt working good
didnt work on my htc m8s either had to roll back
it a gamer pc with cpu with virtual chipset
if its intel i-core the new build doesnt work
no amd
or similar, i'm not a tecnician and i'm based in my friend with a good shop
scopley's line is we dont support emulators yet they are quite happy to take our money
a large portion of the player base use emulators cos unless you have a decent flagship phone with good battery life and 2gb ram you cannot play this game
without simulator Svopely going out of busyness
now i've updated my android version o nox
crash
ill post the fix
ok so to get your game working again in bluestacks or nox uninstall the garbage version of STFC available in play store. next download this version 0.593.01884_apkpure.com.apk (size 105.4mb) https://apkpure.com/star-trekโข-fleet-command/com.scopely.startrek/download/5931864-APK?from=versions%2Fversion. next go to media manager in bluestacks or the file explorer app in nox and import from windows and select the apk file, (should be in your downloads folder) then when offered install it. it may fail to load first time dont worry close it and try load it again . the second time it will start to download the additional content from scopely servers. wait it out then tap to continue and it should load. NOTE the menu overlay is missing. close the game again and reload and it is back working again
APKPure.com
Download Star Trekโข Fleet Command 0.593.01864 Android APK
now freez
chrome of nox?
no nox has a file exploer type app
use it to improt the apk file
in bluestacks its called media manager
once you reinstall the older build block auto update
so mox doesnt reupdate it to the crap version
ok... in the appmanager
if and when scopley do release another new version i will test it on a new instance in bluestacks before i update my instances with my accounts in it
i suggest to scopley to do the same before the release another build
fine mate... with your link all work properly... not Scopely ahahahah
many thc
thx
you are welcome bro enjoy the game
i'm do it!!! hostiiiiile!! ehehehe
<@&509691205798592532> please pin my fix post for player with emulators having crash to desktop issue
Panic already covered emulators in #557163704383438850
i tried his post it dint work
i figured out how to get it working my fix does work Sbuccio can attest to that
I'll let him know. He can decide whether to include/update or not. Thank you for the information.
lol i work in support tier II i often have to find workarounds for bugs in our software, hehe
it's not just emulators affected... it's chromebooks, and any phones using intel or the new snapdragon cpu
fuzzy try the older build in the link above let me know if it works
I was the one who found that fix, lmao
i dont have a chromebook so couldnt test it
chromebook won't work with that because chromeOS forces you to update if there's newer versions found on the playstore
you cannot block update??
not on chromebooks
that is a massive fail on google's behalf. it could really open them up to lawsuits if a build exposes data due to a bug
and after 10-14 days on a phone/tablet the game itself will force you to update
it's not Google's fault.. it's that way because ChromeOS forces an update on any updates that are listed as "critical" and, as you know, all dev teams list ALL updates as "critical"
under GDPR rules they cannot force updates that could potentially expose user / client data
the IT admin of a company needs to access each build before they update
also, the Playstore is functional on Chromebooks not as a default feature, but as something the user has to opt into
ms had to allow win 10 updates be blocked to enterprise versions of win 10
regardless... this update was a complete failure.... I verified a few days ago that it doesn't work in ANY of the Android Studio dev environments, meaning Scopely did absolutely no testing at all
for that reason
and on the first day it was released.. I was in chat with mods from here proxying for the dev team and specifically told them I was in a T-mobile store testing the update on various devices there and none of them worked.
yet when you contact them about it, they're still going with the "we don't support emulators" line
digit are in dublin ireland they are bound by EU GDPR rules as well as consumer laws to ensure their product must work if they are charging money for any aspect of it. to release a build without any degree of QA is a huge breach. scopley made 100+ mil out this game in the last 8 months ffs hire a QA team
that was why i took the time and effort to load up every single phone and tablet environment in Android Studio to see if i could figure out which one(s) it works with.... none of them...
yeah it didnt work on my HTC m8s, my one plus 6T or my asus tablet
previous build works fine
yep... and there's nothing special in the apk manifest compared to previous builds..
the company i work for was guilty of that too in the past but we have made huge strides in improving this. for 1. we dropped our outsourced developer partners in india and brought dev back inhouse, 2. we hire a QA team, and 3, even Customer Support now get early access to do full testing before a build is released
- when we mark for public release we first reach out to each customer and spin up a sandbox and put the build in there, we provide them with a full changelog and a full testing documentation guide
only if the customer is happy will we deploy into their production environment
the previous company i worked for also did the same, indian outsource companies may be cheaper but the quality of what they do is often very lacking and poor and i think the IT sector is finally waking up to this
when you outsource you will lose a huge aspect of control
Decius damage buff is still not working
I can't move my base. It's moved before now I can't even move across the same system. What's going on here. This game is becoming a nuance.
@drowsy raven see #557163704383438850
This is me
I can't believe I was getting ready to spend $50 on this game to add to my fun. I think I will spend on Amazon that I know will MOVE.
Ok. What's wrong with pissed? Just for future reference.
Am I really talking to a real person?
@drowsy raven Did you try what is suggested in the #557163704383438850 channel? Under the heading 'Stuck Base'.
@drowsy raven have someone attack your base, then repair the damage, then you can port
Hello, one of my alliance mates cannot get into her game right now. She plays on bluestacks. Can I send her to this page for assistance?
@azure warren if you send her to the #557163704383438850 channel that will give her details on how to get bluestacks working again ๐
There seems to be a node missing
@versed narwhal the game misses several nodes ๐
Suppose, First one i've noticed in Aerimea
maybe it's refreshing
they sometimes disappear during refresh cycle
can't check as I don't have the warp range
so you are safe up there flando ๐
so I can get back some of the res you stole from me ๐
not sure why this still shows every now and then when I start the game...
@harsh bough , thank you!
Np ๐
O_O
Ahh, over a week, and people play on pc (windows), thanks app from apkpure, not official etc ... (lol) .. On other systems are still problems. it's not funny anymore, it's more pathetic, and not very professional, ... ๐
it's been much longer than a week.. it's been since the 16th
The cost reduction for research does not work and they have no time indication when this is fixed. Also its not listed as a known issue. You are overpaying for research right now.
One of my members is having issue with dailies
Hostile attacks should not be this high at her level
@rigid lark faction dailies are based off rep level, not ops level
So he needs to lower his rep to get the dailies back down
Rep?
Yes. His faction reputation
Np
Completing a 3-day build for a level 25 to 26 Hangar only gave 300โpoints towards this Station Event.
I STILL CAN'T MOVE MY STATION. does anyone in scopely actually know what is going on in the game? I mean if someone could actually tell me what the matter or why I might actually have faith I haven't waisted my money. But I feel like I have been swindled so so someone can just come take my resources. This is been going on for to long. I'm running out of Shields and they're just jerking me around. They say they will help but I've seen nothing. So either they lied to my Admiral or they are waiting till I have have nothing to help for. This is bad business.
it really is beyond absurd at this point
Something is wrong with my Faction rep... I was almost associate with Rom 2 days ago. All I did todaywas kill Klingon Hostiles for this event and I just looked. All my rep is gone for Rom. Itโs all the way down to tolerated. If anything it should of been going up today. @ivory vortex I put in a ticket, in game..
<@&509691205798592532> any suggestions?
Never heard of that happening. Going to sound silly but have you reinstalled the game?
Do you have any relocate tokens ?
@drowsy raven look in the faq section.
having your station attacked doens't always work
it didn't work for me
I had to wait weeks before it finally let me move
How do you put in a ticket I keep hearing about?
@drowsy raven it's in #557163704383438850
I'm not getting mining depleted notifications anymore
I'm not getting 80% of the notifications I should be getting and those that I do get come an hour late.
please gather a little more patience
they are working hard on notifications, thats all I can say
๐ Scopely has no intention of fixing most of the bugs mentioned over the past few days, I raised the issue of the research modules being a fraudulent item and not working with customer support some months back and got virtually the same reply as above. They know they donโt work but seem not to care.
If you look in Scopely terms there is a very nice paragraph that virtually says they can market stuff that doesnโt work and you as an end user will have to just accept it.
Hi, after the recent small update today, I can't access the game app through Bluestacks anymore. Did uninstall and reinstall. After seeing that 'Preparing...' message with that spinning circle, it just crashed. Every time.
Edit: Using the phone is fine but not preferred to play in my case.
@silk mango
This is what one of our guys tried the other day re blue stacks, I donโt use it so canโt comment further
BlueStacks crashing on latest update
While the developers are currently investigating this issue, please try one of the following solutions:
Enable beta graphics:
- Go to your settings and select Engine.
- Tick the Use advanced graphics engine mode (Beta)
**Visual aid: https://i.imgur.com/E8hmTfI.png
Should this fail try to downgrade the game version:
Warning: Do not install .apk files found elsewhere. Use this provided source only!
- Uninstall the current version
- Obtain the previous version of STFC at http://tiny.cc/STFCPreviousAPK
- Install it in BlueStacks (Drag and drop the .apk file into your BlueStacks window)
***NOTE: You might need to reinstall the game again using this method after the issue has been fixed, in order to get updates for it again, as this method will not add the game to your play store account.
lol, just point to #557163704383438850 please ๐
no need to repost it everytime
also makes users aware of #557163704383438850 , saving questions
also, using <> around the url saves the preview
and because you did not properly escape the *'s, you made text bold
Noted, I just copied it out of our chat so had no idea where it came from ๐
me ๐
john edited it, panic published it
after input from players and devs etc
Turning off notifications in app doesnt STOP the notifications spam (adverts) from being pushed? thats spam!!!
disable push for the app in the phone settings itself ?
coz technically, you still allow them
yes ofc the phone will stop it, but the app must give users a way to turn them off properly
else you can argue the app is desinged to deliver spam
does it, if the os already provides a method for it on it's own ?
and it's not really spam, annoying perhaps at best
@mighty panther you know more when the research cost reduction will be fixed and if we are gonna be reimbursed for the resources used too much?
it's not advertising for another product, it just asks you to play a game you already have installed
See also my earlier printscreens
annoying when ads are delivered at midnight
they would be ads if they advertise something they want you to buy
these are just annoying teasers
Still wrong
This base is emty....
@autumn quartz no that's right, what you see is what's in the vaults. With prime protection, this can be double
Not a bug just annoying
@native oyster @mighty panther
Thanks for the info. Didn't know that there were issues already and posted in the FAQ channel.
Graphic engine wasn't very likely the issue. Downgrading the app did solve that problem.
The green home button above the shield button, which takes you directly to your station. It goes away if you scroll to the area of the system where your station, whether or not the system is your home system.
Ex: Your base is in the bottom left of Opla. If you view Azha, and scroll to the bottom left of Azha, the home button goes away.
Server 20 is down
Can anyone confirm?
Wow ships just recall on there own you guys suck
Oh and the help alliance bug you suck
And the game freezing bug you suck
Your pack prices suck
99.00 plus tax this
Serious lag on the game
One more you suck scopely system's disappear nothing but spinning nodes and no ships
Nodes that show empty but wants u to attack a person on it when it shows nobody?
So 99.00 + tax that or 49.99 take your pick.
Buzzard ur on point bro
You just suck
Defense technology needed but nothing there in research??
They just suck ๐
Well done here scopley just suck
Oh buy those packs๐ fools
Buy a pack to day get raided to night fool's
Scopley made 100million dollars won't make another penny from me.
Emty????
@autumn quartz What's the players level, if it's high enough and he has big enough vaults and prime protection, that could be right.
Anyone from scopley or admin on here? Urgent important question/ask.
@mighty panther @ivory vortex @native oyster
Nearly off to bed, best to just go and ask.
May want to pm me
Emty???
Vault protection can only grab tiny amounts
Does anyone know where to get ascend key?
@twilit grail You can't, it's a hard coded roadblock to prevent you from exceeding level 39. There is no content beyond that point so far.
Quite funny how customer support is teying to shove this under the mattress
@native oyster care to also post your question to them?
@unreal pilot well you would think they would get on making more things past that level. Many that pay money are there and are bored.
@native oyster it's a small deviation from the math between client and server causing this
Again, its not that. Told you last time what it is. Support and scopely are just working very actively to keep usbin the dark and to give us wrong information
All nodes in Voss are blank with spinning circles. Why?
And then suddenly, they are back.
@native oyster
i have come to the belief that the CS are told to respond with
"that is how it is supose to work", or
"you need to explore the game more"
because they dont actualy know any thing about the game at all.
i have gotten far more help here on issues than from the CS that i think may actualy just be auto responders.
i didnt get my 30+ kerla shards from glory recruit special wtf i didnt take a screenshot ofcourse..
general bug report but the game really bogs down after 10-15 minutes of play on my iPad Mini 4 MK8D2LL/A. 'Scan' of occupied mining nodes is the most painful lag. eventually the game will crash
@fallow nymph the Vemet officer bug
Can you bring over a friend of mine from a different server she is on? We are in the same location area but can't find her when in the same system.
No way to migrate servers at this time
I can't move my station. All ships are at the station. Nothing is being built in the station.
@runic prairie check #557163704383438850 for the fix
Alliance member said his 8-hour shield did not work. Should he open a ticket or is he shit out of luck?
Both @unkempt solstice
after last update app crash!!!
@native oyster If you expect help, you need to provide more than just this.
I'm guessing that the gas bonus refinery should have the same time as the other two.
i doubt it - we had the gas back from the other event
Was about to post the sam pic,
Is this going to be another of those bonus refinery deal but we never get access to it again.?
timer is same now
Wonderful PVP and alert system you guys have. Wiped me out completely and I have NO alerts or records. Actually, I got an alert on my phone THIS MORNING when I woke up...
Have all the notifications been whacky recently? I even get like depleted node notifications like 2 hours later
Like I mentioned earlier, my alliance member said he had no alerts and his 8-hour shield did not work overnight.
the only notifications which work, are the ones advertising something for sale.
What about client repair ... โฐ
Alerts simply cannot be trusted
And they are a key part of the game
They admitted the service didn't have enough resources to be reliable, look's like it still doesn't
@sage edge it certainly did work... I cleared your ships in the first hit.... then damaged your base in the second. According the Scopley, the shield only triggers when damage to the a base occurs. ๐
The auto shield triggered
@spice dragon not true ... take a fortunate, hit any base with ships, your fortunate will blow up and 10 min bubble triggers
Hey... SCOPELY!
FIX the connectivity issues. Booted 3x in an hour with full signal on my end
@simple plaza That's how it used to work, they changed it at some point. Only base damage triggers the shield, and base damage doesn't occur if there's still a ship docked
hello and good morning ๐ be blue stacks 4 runs Star Trek Fleet Command no longer ... virus scanner is off and VT is activated... loading screen from the game still comes and that was.. i'm not going to have any more ideas about what I can do... please ask for help... PS other games run via BS 4
@native oyster There's a post in the FAQs section of this discord about it (at the top of the channel list). You'll probably have to uninstall and install an older version of the game
ok thx mate ๐
@twilit frigate sorry ive used a weaker ship and the shield has trigered. Also hit a base done no damage to it leaving it with 2 ships and its trigered. I honestly think it comes on when it wants to
I saved 100% on crying about 10 minute shield not working properly by always staying bubbled.
This is from support regarding the shield
Thats why you shitty game is broken Scopely.... specially with so few g3 mining nodes
He is hanging almost whole day there on 0 node
And lots of lvl 14 as well
And this goes to show that support doesnโt know a dam thing about the game. 90% of the time when someone bitches about no 10 min shield they are basing it off their logs. 2 problems with that. You donโt know how many hits already dropped off the log and just because the last three or four show attacks much older, that is a known glitch in the log system. Many times old entries get stuck at the bottom and donโt drop off.
Same thing happened to me over a month ago, lost 120-130 million in rss. Itโs still under โinvestigationโ and they closed my ticket without a care in the world.
^^ anyone else having shields not working?
working fine for me
except the odd autobubble not after the 1st attack which nobody really knows how that works
And check out this standard response to a bug that led to me being drained. โruin the game economyโ my Canadian aโ!!!
So a bug in game causes a player to loose hundreds of Rss that was partially bought with real money and the company policy is to not refund because it would ruin the game economy?
Please, someone explain.
yeah that answer is BS
if you actually lost real money due to a bug I suppose you should get a refund from apple/google/your CC
I have no active Augment missions, while having 24 BPs. Tech support is unhelpful as their system shows I havenโt finished a mission prior to uncaged (I have finished it and collected reward).
No active missions
Customer support is silent
On follow up
@twilit frigate look at my screenshots just a bit earlier, 4 ships docked. First attack did not trigger bubble, enemy destroyed. Second attack destroyed 1 ship, bubble triggered, still 3 ships in base. Base 0 damage
When is the in-game keyboard going to be fixed? Typing anything in there is literally a nightmare once again.
I have seen multiple times where the autobubble only triggered on the second attack as well. About 99% of the time it triggers even when hit with a baby ship first though. Even if there wasnโt much damage done.
The scenario where it doesn't trigger is when you use a strong (and so far I only saw it with a faction ship) and don't completely destroy the hull
Par steel vault level malfunctioning was attacked this morning and parsteel stolen dipped into protected. My protected level was 540.
@vivid rover I believe they count what is held in the generators too as "protected" so if you claim what's in generators, you will be at the protected capacity.
Ok. Thatโs misleading to me but not surprised
Yeah, not really obvious but that's what support told me when I had the same question way back in the beginning. You should find that when you clear all generators, you are at 620k-ish.
Then it is not broken but lame ๐
Vault to me is produced refined items in storage not wip in a gen
I know, right? Their argument is that the attacker can't get to the generators stash so it counts as protected. I agree with you. It's Vault minus WIP = Qty-On-Hand
Well isn't it all the same?
Or put another way, the WIP is "in the vault" but isn't counted until you claim it from the generator. I guess the important part is that you didn't lose it all, but your generators aren't cranking until you clear them.
@spice dragon Hi. I do not have the first log, but the second shows that the damage to the base was. I also have many reviews from our own Alliance that autoshield does not always work!
Then I turned on the shield
Today I was attacked without damage to the base and autoshield worked!
@DEVS Fix the problem with the autoshield! You can't! Have a conscience! ๐
since the last update i get a freeze on the loading screen every time it happens on every emulator
@marble geyser - please see #557163704383438850
@native oyster arent you supposed to open up the faction store and get 6 prints freee per day?
@noble moss thx
Unable to repair. Used 3 latium buy the extra Dilly. Already cleared localizations. Got some more dilly from my generators and still canโt repair.
Coz I still need to do the uncaged mission which I cannot get due to the glitch
so quid pro quo > broken chains ? @native oyster (hope you dont have a hidden 'equal share' quest)
@ivory vortex Am i missing something, or does Charvanek not work whatsoever?? Well below required 80% hull health and going entire battles w/o her Captain maneuver (which is supposed to be 100% chance) triggering AT ALL
Who online that can help speed up the Send Ship home Process
@native oyster What's the latest on Charvanek? ๐ @zenith tulip
At the start of combat
Was the hull below 80%?
I am gonna throw in a lot of printscreens and i checked all loggings and the battle reports. This is just weird af... ๐
About the 3 selected battle reports as example. Full health legionary I fight with
Start of the fight battlereport 1
At the end of the fight of battlereport 1
338 hull to 314k hull
Start of battlereport 2: 312k hull.. 2k hull is missing???
Ar the end of the battlereport: 289k hull
Battlereport 3: 260k hull starting.. 29k missing? ๐
At the end of the br...
This is how it goes.. I am fighting ghosts๐ฑ๐ฑ๐ฑ
<@&509691205798592532>
@cyan oak You're free to send your objections to a Community Manager.
I bet boss learn. How to talk to people that spends hundreds on a game boss
Nothing wrong with this screenshotโฆ
What about client repair ... โฐ
Who knowsโฆlol
it was a one-off; never could duplicate itโฆ
Was a couple of weeks agoโฆ
last update .. "Fixed an issue related to unresponsive gameplay after engaging in combat." .. ๐
sure they didโฆlol
Let's give it to Mikeyโฆhe won't fix it; he hates everythingโฆ
and by the way they ruined the rest ..๐
@native oyster did you see my message above, is this a bug? Or how does this work?
It's what we used to call an Undocumented Feature"
@native oyster To the best of my knowledge, this counts as a bug. Will have to check if this has been reported internally already or not. I know there's one with bases going about where power-levels shift though.
I tested it with the Legionary: enterprise kirk captain, enterprise sulu and bones officer; Joachim, Chang, Nero and Khan in below bridge
as you can see in my above pictures... there are no fights inbetween as the cargo of my ship... is the same. Also no damage from other players in between (see battle log)
@native oyster Ooooh you know what, that might be Bones ๐ค
@native oyster it's because of kirk +stats
๐
When it is removed at the end of the battle you lose the extra health bonus and so some of the hull
I suppose battle report screen should maybe account for it
I thought Bones cause it depends if hit or not and increases Hull Health if hit - how often you're hit depends per battle accounting for discrepancies per battle. But Kirk sounds plausible too ๐ค
Same with Kumak or any other +stats officer
Perhaps combination even.
I'm sure if he counts the hull damage in the actual logs it will add up
Or at least I hope so ๐ ๐
ok... I dont follow this
how does Bones actually add hull health?
or kirk?
Their stats improve defense which in turn affects the ship.
I've send a ticket to BlueStacks. Sience yesterday I can't play the game on pc. They replayed that they're acquainted with the problem and working on it. So it is common problem. But anyone have more information about that?
Having similar issues with NOX
yes Speedy. It's not limited to Emulators, despite what Scopely will tell you. Chromebooks are affected, as well as any mobile devices using intel cpus or newer devices using Snapdragon 835 or higher cpus.... basically, a ton of devices won't work with the new update
I can't relocate my station...
WTF "current state"? It's been happening for 2 days. I have 19 relocation tokens. All my ships are docked and repaired.
@rain kindle Check out our #557163704383438850 for a possible resolution.
there's a possible fix for that in #557163704383438850, but it doesn't work for everyone
Anyone besides me still not working with Bluestacks on OSX and this download an APK trick? Graphics setting made no difference either. Just stuck at 'Preparing' screen
Noโฆbut tempted to pay for Bootcamp, Parallels, or VMWare so I can play STO
Bootcamp is MAC only ... I have bootcamp + Fusion & Parallels
Bluestacks does not play nicely with other VM systems on MAC, only NOX does
Yes; Bootcamp & Parallels are MacOS only, as is everything in my house
No other reason to mention 'em, mate
@native oyster Kirk adds between 40-80% bonus to officer stats, higher officer health bonus means extra hull
So then is just disappers between fight after it got activated?
@native oyster uhh yeah, thatโs why I posted a visual representation of where the hull was BEFORE the battle started...
So much stuff happening in fights which you cant actually see... like the bonus are just percentages.. but what are the actual numbers
Wait: i already know this: its part of the experience and you have to discover this yourself
Can I work at customer support now? ๐๐
no, you take too long to answer
your ticket handling rate would be too low
@rain kindle stop abusing the tier up 'exploit'
@rain kindle pull up the ships you have tiered up like this into the docks, then RESTART the app
rinse and repeat until the error is gone
tiering up ships can only be finalized by the system if the ship is docked, this will NOT happen if you background that task
I did warn you folks about it in the comments section of rev's video about it
consider this the only time I will give out this fix
from now on, stop abusing it, if you don't, sort it out yourself
you know this is not the way it is supposed to work
Tritanium CRISIS! ๐คฃ ๐ ๐ญ
@native oyster yes it's only active during the battle, so say you had 100K hull to begin with, and with Kirk you now have 110K, you take 20K damage then your battle report will show 90K at the end of the battle, but in reality you only have 80K
This is one of the reasons why Morale crew makes less sense for hostile farming, it works better when you try and fight one strong NPC or in PVP
btw, you could potentially figure out those values by using different set of officers to increase the bonus, so say on a Sally 80% is 2100 points, 90% is 2800, so say your current set of officers have 2500 health bonus, with Kirk (no synergy) it will become 2500+40% = 3500
Kirk and sulu combi for centurion is a good setup for farming hostiles
so now just swap around officers till you get over 2800 health outside of battle and check the hull and compare with the previous value ๐
Yeh thx @uneven jay
or figure it out from battle logs ๐ when fighting the bosses the increase on my sally hull was around 30-40K which is massive
might be better to continue in #545958089078341632 as most likely there are better combinations for your hostile farming crew
Thx
Is this broken? ๐ or is this the prediction which place I will end up
๐
looks like a caching issue ... did you try restarting the app? That fixes most things like this...
Yeh, seems it worked now ๐
@uneven frost how many do you actually have?
Now 56, but i had like 400
or do you have to store more than 500? but than the wording of the mission is wrong
Yeah you need to store them
do the devs read this here? or should i contact them somehow to correct the wording?
Well it's been mentioned so many times when augment event came out lol
Guys is you have that problem that you can't play on PC via BlueStacks due to new update's bugs, if you have a Samsung mobile device you could use SideSync to connect to PC via WiFi. It worked for me and just back in the game now.
@uneven frost As RandomName mentioned, you have to hold them. You can't spend them until after you meet the requirement. The game just keeps looking at the present inventory. So, for instance, don't use those Augment Credits on plutonium or Officer Chests until after you have collected the 500 Credits and completed the mission.
thx
Yesterday I received a survey, which I was filling out for a reward of 800 officer tokens, the survey just dropped off screen mid way. Will I get those 800 tokens or can I go somewhere to complete the survey!
I just got prime shields, and my Franklin does worse on level 22 swarm, how can that be with my shields doubled.
Not doubled, double base level isn't it
As per usual scopely tricks
Btw warp path between Babel and wolf still broken ๐ฉ
Only able to tier up one ship at a time. I get an error message that one ship is already repairing. Tier up is not a repair because it uses different speed up tokens then repair speed up tokens.
Says Iโm warping but Iโm in the system get attackโs canโt move around bc Iโm still warping you owe me rss for the fix like now!!!!!!
Yes, that works. Demanding a ship repairs worth of resources.
Good luck with that. They don't even reimburse RSS lost when a base shield bugs
Have to try haha
Evidently nero is still broken and his crew is crap... and the klingon pvp crew is broken as well.
Please fix the vanishing nodes. Itโs super obvious in Tejat but any place you canโt target has a missing node
@mighty panther so I guess the resolution to all the people who spent $ and got screwed during the threat event is gfu.. Must be hard to do nothing at your job
Is this a bug? Please tell me itโs a bug. This much to upgrade for not even a 1% increase
<@&509691205798592532> something is wrong with server 14. The game is lagging really badly and many people are getting disconnected.
@unreal pilot forwarded to the team
That seems to be a recurring feature of the game
First time i've seen it this bad.
How do you find out what server youโre in. Last few days and basically since the last update Ive been getting disconnected at startup. Then it would go away and then disconnect while in the game. Anyone else having that issue?
<@&509691205798592532>
@nimble silo check #557163704383438850
@tough junco nope, it's as intended from what I can tell
Seems like a bug in this mission. I have 63 m dilithium but cannot complete it's not accepting
I am unable to load the game. When I try to log in, I get to the base starting to come up and then it totaly crashes putting me back to goggle play. Anyone know what to do about this?
game keeps crashing on Bluestacks
?
I can't get into the game anymore.
my refinery only works slightly decently when there's a mining event and only in addition to the bonus refines. Can we get our standard refines to work as good as they do daily, vs only during these events? Getting sick and tired of either 50 common or 4 uncommon being the basic pulls.
Also game chat has gone bonkers on server 28
Goes again
USS Franklin level up from 16 to 17 doesn't increase the Sabotage ability. At both levels it remains at 32, but then at level 18 it jumps to 36. In all previous levels it always incremented by 2. Seems level 19 is at 36 too. I'll have to wait to see what level 20 brings.
It seems that getting just enough xp to grow to the next level increases the strength but doesn't adjust the ability until the following attack where additional xp is gained and the "Level Up" text shows above the ship icon in the dock slot. This one turn delay in reporting the xp earned on the icon seems to be connected to when the ability receives its upgrade as well because after several more hits with the same ship, I noticed level 19 now has Sabotage 38 where as it was still 36 at the first turn of the level.
Sabotage 38 at end of level 19.
Sabotage 38 after rolling to level 20.
Sabotage 41 after repairing ship.
After next hit, XP reduced to 0.
Attempting to open a ticket with support I get this. iOS 13 BETA.
No advancement counted when killing Swarm for the Swarm Guard daily.
Err...Swarm Watcher daily
The game is broken. myriad of error codes, disconnects, crashes, and failure to log in.
My Pixelbook just got a recent update of Star Trek Fleet Command and now it seems to be hanging on 'Preparing'. It was working fine until it did the update.
I also tried uninstalling it and reinstalling it and still nothing.
@unkempt solstice When you fail to see updates in your dailies, restart your app. This is a common occurance and not just related to swarm dailies.
@hard jolt If you look at the #557163704383438850 there is a section concerning the Bluestacks problem and it provides a link to install an older version. You can use that APK to go back to an older version and see if that helps.
Note - Pixelbook != Bluestacks
I know, but the APK is still the same for all Android platforms. When I was developing for school, I had to use the USB connection to install the APK I wrote onto my phone.
If you can't use the link with your phone to install it, you can download it with a PC and use your USB connection to install it.
You'll need to enable developer options on your phone and give your PC permission to install though. (edit: Sorry, Pixelbook, shouldn't have Developer options as it is not a phone. Just download and run the APK.)
You may need to uninstall your current version before you can install the older one.
Always try to reboot your device before going to such extremes though. Sometimes simple network problems can occur when an update is pending a reboot.
Well, reboot didn't do anything.
Uninstalled the game and reinstalled the game about 25x times and itโs been stuck loading at 65% since 10:30 pm yesterday
I was attacked yesterday, even though I was shielded, and I tried to analyze what happened...
~ 00:30 I put an 8 hour shield
~ 02:50 One of my miners was hit (I see this entry in the log)
~ 03:30 SomeRandomDude already looting my base. And I don't see logs from the initial attack
~ 08:00 Wake up an see the havoc
So, questions are:
Did your shields ever failed?
Is it possible that the attack on the miner broke the shield? Has anyone experienced something like that?
What is there to do? I have contacted support, but... somehow I'm not optimistic
Have anyone, ever, was somehow reimbursed for such stuff?
You're screwed, scopely don't care
My ship is stuck and does not exit the battle. help me please
@chilly cove Please PM me your PlayerID and what dock the stuck ship is located on.
Surely this isn't right?
@dapper iron our server also has this problem. Please pm me as soon as possible
@dapper iron maybe you sent a miner to an empty node and left- someone else took the node so you attacked him losing the shield. Check the log if your miner was attacked by another miner or combat ship. If miner - you could have attacked him
Iโve heard about 12h shields being glitchy before, 8 were usually rock solid
@limber needle dude contact tech support with screenshot of your player id not nickname (settings), they have thousands of messages each day and tech support doesnโt resolve issues from here. Albeit a moderator is present and a community liaisons browse things
You wonโt fix anything by posting here Iโm afraid
Didnt happen to me
Upgraded my base and didnt receive upgrade, research daily points for it
Server 24 is getting this, multiple people
@heavy kayak its the Reckoning
Is this what happens when dev gets drained @worldly wave ??
** @dev **
Been getting this a lot today
Server 014
Client repair, some information, almost a month .. LOL โฐ
Stand still hostiles to?
We canโt login to server 28
A great deal many bugs I think can be resolved if our client app didn't do so much to show us what it thinks we should see without verifying from the server what is real. Travel time differences are one example. The mysterious shield that never went up is another. If our client can retrieve the status of other bases from the server to see if the shield is up, and where their ships are moving, it should be doing the same for our own. That way we are guaranteed to see what everybody else sees. There may be a bit more lag but it is important to be on the same page in all aspects of the game.
So many bugs exist because of code that the client has to perform actions like calculating mining rates and officer influence on them. These same actions have to be duplicated in the server and if the algorithms are not identical, or a change is made on the server, then the client bugs will always exists. Making the client fetch information from the server more and not trying to duplicate the efforts will also reduce the size of the client app. It's already fetching data on dozens of other bases and ships in each system. What's one more base and 3 to 4 more ships gonna add to the lag? Better to get it late and correct than fast and wrong (sounds like a news slogan).
Why cant i log in
Player ship stuck here
[S:1691252927 X:-626.5942 Y:577.0302]
So donโt know if any one else has this problem but every time I log on and am in system view and then go in to my base and back to system this Ia what happens and then itโs like this for any other system I visit until I restart the game. Also happens when I am busy killing hostile sin ansystem an check the the dailyโs page and come back to the system view to carry on with killing. Canโt see anything in the system accept the flying ships with out the lvl details and stuff. No nodes nothing.
@dapper iron it's a known exploit where people pop your miner and it makes it so they can attack your base. Once they do that your shield goes down and it's a free-for-all. It was used hundreds of times on my server during this past event, possibly more. Our advice to our alliance was never mine in the same system as your base and if possible avoid leaving miners out overnight, that's when most exploiters strike.
See REDD has same issue I was about to report. C'MON SCOPLEY !! The damn constant glitches are killing the game. If you were a Mc Donald's you would have put yourself out of business by now just because you cant get the basic simple things down. Fix the basic stuff before you add anything new
Check your swarm update. That is when the issue started
@brisk obsidian issue started?
You switch looking at systems and everything disappears
Oh, you mean "started"
Have to reboot now every single time I restart node. If I dont I just go to node and sleep
PC and tablet both.
Was under house arrest on PC and could not even start a new building or research until I downloaded APK
I am unable to load the game. When I try to log in, I get to the base starting to come up and then it totaly crashes putting me back to google play. Anyone know what to do about this? I have tried changing setting in BlueStacks but no help. By now I most like have been drained as my bubble been down 24+ hours.
@pastel tide check #557163704383438850 for help
So a level 26 player canโt attack below 22 but a level 32 can attack me at 26? WHY? Talk about biased.
@ancient kelp ... from our BOT
Thatโs even worse since a level 23 player with maxed out ships stands no chance against a level 32 player of even moderate ships. Whose idea of game balance is this?
I have made the changes to BlueStacks as shown in faqs, but no help.
For the lower players @ancient kelp it is better or worse than it was ... depending on your level
@ancient kelp @swift dust I think the adjustments were made so people can't waltz into bases defended with miners, and one shot them, but then again it happens to people over lvl 26
But I can't tell you how many times I've had over 100k dilithium with my kehra docked, max defenses, at level 21, and someone comes in and hits my base with a horizon, and cracks it, it's a pita to lose 180k dilithium with defenses up
If I remember correctly, the explanation was to give the lower players a bit better of a chance ...
Yes, I see it that way, but the teens should have a bit of a bigger range to raid with each other, don't let the 20s+ get involved with them, that'll be overkill, and tbh it ruined the game once I started getting one shotted by everything
There was this...
Panic:
We will be monitoring these changes throughout the upcoming weeks to see how this will affect PvP combat in the game and make any relevant adjustments.
So maybe there will be more "adjustments" coming ...
I liked the changes for the teen players, very reasonable for them, giving them a chance
But for the 20+ it was bad
In the old pre-release BETA days, it was ||+/-5||
That seems reasonable
I dont know, i think they should dump the attack ratio to be equivalant to who a peep can have any resonable chance of success against vs the others players ship power.
There are some i can gun higher level than myself 1 to 3 levels, and there are those still lower than i that i would have no chance against.
Iโm with those who think the person in charge of balance of power is out of his/her mind.
I have a fully maxed out station at lvl24 with the exception of my ops, of course... lest I be lvl25. My ships are mediumly leveled up, and I have pretty decent officers in play, and there is not a single semi-serious scenario where a player at lvl28 (let alone 36?!) cannot breach my fully loaded base to get loot on the first attack. As much time and money as it takes to reach lvl24, a player shouldnโt have to fear losing everything as a result of 15 minute lapse on a bubble.
No one should intentionally create a game that require players to play or PAY 24/7 just to have a CHANCE to enjoy it.
@proper wharf you can get shields for free in the alliance store you know that, right?
@proper wharf can you enjoy food for free at a restaurant??
@native oyster please stop with the red herrings, second thing you said is completely different from this, in that scenario your getting real food, in this case your getting all virtual stuff
@plush epoch the pleasure is real from a consumed product and service that people used their time and energy to develop. If you donโt like it - donโt play it. It ainโt Communism
Well obviously it isn't communism, but I'm not forced to spend as much money for very little, they are called mirco transactions for a reason
Micro=small
@plush epoch on that I fully agree with you - the cost of packages is too high and needs to be reduced while the refinery output for uncommon/rare increased ๐
I wish we could have a vote on that
Cheaper packs - more clients, revenue
Game stuck on splash screen at "CHARGING WARP ENGINES 65%"..., any ideas?
@flat hazel Have you tried anything to try and resolve this already?
Tried restarting the game. Interestingly, the blue progress bar is blinking, so game is not completely frozen.
@flat hazel If restarting it several times does not resolve it, try removing the game and re-installing it from the app store.
Resolved by restarting the phone.
Playing this game with all the bugs in place is getting so frustrating. The most frustrating of your current, unresolved and newly-introduced bugs is when you view a system and it is completely empty of hostiles. All you can do to make them appear is restart the client.
Fix all these bugs. Players in my alliance are getting frustrated and quitting the game. These bugs sap all the fun out of the game.
I have a miner suck on an ore node in Nabok, (bhawk66). Can you please unfreeze, no one can attack and i cannot move as it is stuck in combat.
@eager pond Send a ticket to CS including the dock (A, B, C etc.) of the stuck ship.
Ticket to cs, is that here on discord?
@eager pond Details can be found in #557163704383438850 ๐
@pastel tide download apk and use it to install/launch game. I was on house arrest until I did that. Could not even start a building or research
Anyone notice a recent drop in performance for tโpring recently?
@native oyster you may want to re-read what I actually said. You seem to have missed some important details.
@mighty plinth ... nope, that is a valid hit ...
There's absolutely nothing I can do to defend or retaliate (yes, I know shields are a thing, but it's nearly impossible to remain constantly shielded, even if you pay $$). My entire base is only 100k greater than his one ship. I'm not saying the game doesn't allow it, I'm saying it shouldn't, and therefore, it is a bug.
Shields you get for free in your Alliance Store with Alliance Credits, you don't have to pay $$$ for them
Not 24/7 shields worth.
I do not accumulate alliance credits fast enough to cover every second of every day with shields.
12hr shields allow me to sleep without worrying
Unless you buy the ultra recruit tokens... It is a choice
shield from the dailies + the shield from the store
The other thing to do is not stay in the same system... Move around
All of the free shields will not cover 24 hours.
You can get 12hrs worth of shields from dailies, and a 4 hr from store with daily credits, in short you get 16hrs worth of shields daily
Yes... Dailies give you a 4hr + 8hr and enough alliance credits if you complete the relevant dailies... Then you have the events that pay out a lot of alliance credits... Just look at my screenshot
All of this is moot because it's still errant behaviour to allow high level players the opportunity to attack significantly lower level players inconsequentially
I have enough alliance credits accumulated to stay shielded constantly
Good for you! I don't. And I shouldn't have to.
It's by design, not a bug, and you're coved if you collect the alliance credits available
It depends on how you play to collect n spend the free credits given
The design is wrong: bug
I played vikings. Try being an L1o getting hit by an L36.
Just because another game is worse doesn't mean this one isn't wrong.
87k inf v 570b inf
They have it done about as well as they can. For 22 levels you are fairly well even. I cant believe I just almost defended scopely
And "stay shielded or move to less desirable systems" only limits players, widening the gap between higher level players.
I can't believe it either, because thet have NOT done it as well as they can.
Why is this happening. Canโt find a reason why it shows attention
Look at the different sections. One of them has a message you haven't read. Sometimes I have to go through them all. But normally a mssg from panic
Many things I complain about in game, but when I get hit by someone that big it gives me more resolve . I hit their miners if all else fails
@delicate drift i have also gotten this symbol today for the first time and can't find the reason why
Same here.
@mighty plinth you arenโt alone thinking this way. Unfortunately, balanced gameplay isnโt what they prioritize.
I literally have not bought anything and can stay shields for weeks without gaining any more alliance credits or shields through dailies and events. It's possible.
What do I need to do to remove the notification on the game icon. There are no messages or anything to click on to remove it. More advertising perhaps. Your programmers need fired and replaced.
I guess I can just delete the damn game it is ALWAYS broke somehow anyway and your prices are ridiculously high.
I removed the icon myself. It would take your idiots a month anyway. Just turn off notifications on the phone itself.
Armadas plug-in to app
Game stuck again on splash screen at "CHARGING WARP ENGINES 65%", progress bar blinking, but not progressing. Earlier today restarting the phone fixed it, but now it does not.
So BlueStacks is still no working for anyone? Or am I doing something wrong?
it's not just bluestacks
yeah you're playing on an emulator that's what you're doing wrong.
@native oyster tonight i have same bug
@native oyster with shield. Can u tell me how it's work?
@delicate drift see #557163704383438850
@flat hazel still 65% could be a network issue between you and the servers
@flat hazel thats the point where it tries to load your game state
in regards to the (1) on the icon, thats the notification counter, something goes wrong there, made a quick faq statings so that you can stop reporting this
Hi guys have an issue with franklin warp interlock. I have one in the inventory but when i try to upgrade the engine it says i dont have one
Ok no worries its sorted now i read something wrong
@mighty panther - the 65% got self resolved again. Seemed to be an intermittent issue yesterday that continued for a few hours, but only for this game, as I am using a fibre-optic connection, all other games run smoothly.
@flat hazel yeah as said, network issues
@flat hazel I have a suspicion where that issue resides for months, and relayed it
but I simply don't get feedback on it ๐ฆ
So other players have reported it too?
you always have these issues during peak times
Sounds like devs need to think about scalability then.
they did
it's all behind an ELB'd EC2 cluster
but what I think they did not take into account is amazon enforced restrictions vs hw capabilities
specifically, concurrent connections
I relayed that suspsicion to the devs in march
Well feel free to remind them given my incident yesterday. Not being able to gen into the game is a very serious issue that will see them losing players.
trust me, I constantly am
they probably hate me for it, but as long as I don't get a decent answer, it's still banging in my head
even if the answer is: we checked, it's not the case
Do they have a ticketing system like JIRA etc? Then you could raise a ticket and keep periodic reminders on it to make it more formal/streamlined.
Well it could of course be some other kind of calability issue. All it takes is one dev to look into it once players are reporting connectivity issues.
A simple way to do it would be for a dev just to launch 50 clients at a peak time, then see why some won't be able to connect. Can be fixed in a c ouple of weeks of directed effort.
at least for europe
Yes indeed, I am in fact in Europe. Maybe they don't have this issue in USA and think it is okay everywhere....
lsof -i|wc -l ?
digit is located in europe
also not sure what their socket timeout settings are on the servers/loadbalancer
if it's default (90 seconds), you got a problem
sockets awaiting to get cleaned up will stack up , exhausting the FD limits
Maybe try volunteering to help them out? You seem to be quite tchnically savvy ๐
You think his expertise is volunteer worthy? He needs paying
Agreed, but realistically speaking they will not pay. And are unlikely to accept even a free volunteer service, the most likely outcome is that nothing will happen, so players will slowly turn away from a game they cannot start.
I am sure this must have been reported but just in case.
Still reads Kumari, should have been Horizon
Why for the first time EVER do I have this type of notification and why wonโt it clear? Iโve tried deleting and reinstalling, cleared,localizations, not much else I can do. I got attacked yesterday and itโs been stuck there ever since. Got attacked an hour or so ago, no change
Yesterday, i won a full Spock but didn't receive in my officer pool.
What happened ? What is the solution ?
Hi currently unable to relocate my station keeps displaying this message and no damage to my star base
@mighty panther what do you mean abusing the tier up back grounding?
Why do ships tier up in the dock? Shouldnโt they tier up in the Shipyard? Thatโs like if we replaced the engine of our car in a parking space.
Shipyard == Mechanic
Dock == Parking Space
Hangar == Garage
true, but at the moment it is as it is
and his issue is that he tiered up a ship in the background, like shown in rev's video
and because rev forgot to explain what could go wrong, a lot just did it
the way works, but it is not working as intended and not actually intended to be working this way
so I guess rev has a topic for his next vid
'what to do if you screwed up your station following my last tip'
he knows what to do to fix it
actually, if you contact support, they will also give you instructions
together with what I said, get the hint and make it easier on yourself when following them
@zealous grove you got a video to make bro ๐
@sharp mirage Hello there, I had to remove your PlayerID as it's a risk to share that publicly.
The error you're having could be caused by one of two things:
1) Glitched repair-state after attacks. See #557163704383438850 for a resolution.
2) Ship progress in the background.
It's possible a ship that was still tiering up could have accidently allowed you to exchange it for a different ship.
This doesn't cancel the tier-up progress but might prevent you from moving your base.
Please verify that all your ships are OK by cycling through each and every one of them that you have in your shipyard.
You'll most likely find one that's ready to complete tier-up progress and once you have, you should be able to relocate your station again.
Why are names having issues appearing when zooming in and out?
@mighty panther, I think what EddyKong is experiencing is unrelated. The tiering up "trick" has been performed at least a dozen times without issue.
@sinful moon
The error you're having could be caused by one of two things:
1) Glitched repair-state after attacks. See #557163704383438850 for a resolution.
2) Ship progress in the background.
It's possible a ship that was still tiering up could have accidently allowed you to exchange it for a different ship.
This doesn't cancel the tier-up progress but might prevent you from moving your base.
Please verify that all your ships are OK by cycling through each and every one of them that you have in your shipyard.
You'll most likely find one that's ready to complete tier-up progress and once you have, you should be able to relocate your station again.
@mighty panther [S:1379808121] - Server 22 is glitching. Every other node you select is blank.
It's a goof h with server sync
Just do something to refresh sync, like move a ship onto a mining node, or open a loot chest
Getting a Huge amount of glitches, ships doing the flip flop, have to re-start the game a lot just to get readings from dailyโs,
What about iOS notification?? Itโs really annoying
No way to clear it...
Iโm getting mixed alliance ship colours
make a ticket to support
and never use vemet as captain, your ship will get stuck like that @celest vale
I know that now that my ship is parked in his living room. LoL. Made one. Still waiting. Thx bro. @obsidian lake
yw, just use vemet as officer or bottom deck next time ^^
Anyone else's game crash when trying to contact support? Happens to me every time. Maybe they blocked me, lol.
This HAS to be a bug, right? The lvl 40 boss guy game me 70m and then the first stage of 41 only gives 2m??
The Augment Recruit VI just gave me 8k officer xp. The bug is that it's not listed as a possibility in the chance screen before you buy.
You get officer xp if you get a crew member that you already have all the shards for @slow flax
You should get more shards to upgrade that crew member.