#๐Ÿ‘พ-bug-reporting

1 messages ยท Page 344 of 1

uneven jay
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lol

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and there are some other sources of information, don't know if there is a 'spec sheet' per se

cerulean granite
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Anecdotal noticing of it, never anything official. Didn't make the connection of 12/24/36/48 so I couldn't find it earlier.

short rover
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With regards to the game not working on Bluestacks & Nox, customer support said they cannot provide any assistance and suggested if you are having problems contact the BlueStacks Developers instead.
Quote from email customer support: "We firmly believe that it's part of the 3rd party application's responsibility to have their emulator work for the game instead."

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I take that as meaning Scopley are not going to provide a fix for emulators.

edgy prairie
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How does a easy target kill a very hard target? 600k vs 1 million? FYI he attacked me so no defense bonus. Just testing how broken the game is.... @mighty panther @native oyster

uneven jay
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triangle is real, but you could upload battle logs to #545958228811448332 and maybe someone can figure it out further

noble moss
short rover
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Thanks. ๐Ÿ˜ƒ

noble moss
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Hope it helps. Let me know how it turns out, please?

short rover
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Yes I have got it to work by rolling back, after just reading the #faq my concern is the conflicting statements, Panic saying they while the devs are investigating(which is hopeful), Email CS saying it's a BS problem contact them instead to fix.
It would be nice if Scopley could provide a more definitive yes or no.

dusk cargo
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It would be nice if Scopley could provide a more definitive yes or no.

I got on one of my phones last night where the update doesn't work, installed the rollback version and sent an in-game report about the new version not working and they are still saying to just play on mobile only... when i replied that I was using a phone and it still didn't work, they didn't reply back.

thorn kindle
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Thee are people having issues on actual android devices, not just emulators

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Not to mention it all started when they added the new ship animations that absolutely no one asked for, I mean I never scroll in when Iโ€™m doing space combat to see the ships, everything on my screen is triangles ....in fact I wish I could zoom out further and see the whole system at once

dusk cargo
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nah, it happened with the update after that, where they're trying to incorporate an upgrade to the Unity player

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those new battle animations are buggy though... don't work half the time

short rover
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TOS says 'properly supported device' which is so vague, is there a list somewhere of these 'properly supported devices'?

thorn kindle
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No it happens for some people with the first 7.6 client, as the client versions went through 7.6.1 and 7.6.2 itโ€™s affected more devices

dusk cargo
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no clue... and it doesn't even work in a dev environment xD

short rover
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can't recall, fuzzy does it work on the beta BS 64bit version?

dusk cargo
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nope.

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also tried Android Studio 3.4.2 on Win, Linux and Chrome... same exact error on all three

short rover
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where can i see the BS log files? non beta version

unkempt wagon
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probably c:\Users\All Users\BlueStacks\Logs\

dusk cargo
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\ProgramData\BlueStacks\Logs

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\ProgramData\BlueStacks_bgp64\Logs for the EAP 64bit beta

short rover
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.1 .2 .3 etc compressed i assume?

dusk cargo
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yeah

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you'll also have separate blustacks\engine logs if you multi-session

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oh, wait.. no, they're not compressed... i thought they wer

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unless notepad++ is automagically uncompressing :P

short rover
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lol, was going to say should use ++ ๐Ÿ˜›

dusk cargo
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discord didn't like ++ at the end xD

cerulean granite
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Is Epic Kirk's description bugged? I tiered him up because it said I would get 100% Morale uptime, but only getting 60%

mint dawn
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I can a lvl33 can attack a lvl23 when a level23 can't attack lesser than a lvl20? I hope it is a bug, csuse in the contrary, it is really unfair play for les powerful players!

uneven jay
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@cerulean granite what you see in the promotion screen is bugged yes, eitherway for officers where it works it shows the current and not the after promotion value

cerulean granite
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Seems like a super simple fix then, but could have sworn I saw it with 100% uptime in one of my (gone) CRs earlier today

uneven jay
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yeah I think all epics are broken that way

hearty latch
lilac swift
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well I got my game working on bluestacks by deleting it, loading that apk file then not updating it from the google play store , theres a 98mb uodate sitting there but my game still plays

glacial harbor
uneven jay
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Defense platforms?

native oyster
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Some buildings dont contribute to power creep. You get use to it

unkempt solstice
swift hazel
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So.... I updated the game, android build. Thanks to the devs it loaded on the first run, however my lovely ships are gone. Don't know if it is some kind of cloaking device the devs are working on but I cant use them anymore.

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It would be nice, you know, to use them.

brazen ibex
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@swift hazel there is probably a $99 pack to restore your ships. check the store yet?

tawdry nova
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warning several players are reporting unable to play after latest google update. game loads initially but soon as you make a motion to do anything it crashes

royal swift
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Same in my@alliance, my top guy havnt been able to get in all week

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Scopley has been basically ignoring his messages all week, shocker

dusk cargo
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k, so i just got done trying to load the update on every single device and every single ABI in the Android Studio and not a single one of them works... which shows that they did absolutely no testing whatsoever

lyric arrow
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So, after updating, predictive text doesn't seem to be working in in-game chat. Android says it's on. Maybe I accidentally hit some button somewhere... It's actually doing good things for my in-game typing skills ๐Ÿ˜›

lethal walrus
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Not the promised 123 @rugged carbon <@&509691205798592532>

lapis kindle
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@lethal walrus scroll, theres another milestone

lethal walrus
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Aaah, thx @lapis kindle , I am still tired and agro cauz my bb canโ€™t reach augment space anymore

lapis kindle
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What teir is it and what system is your base in?

lethal walrus
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Why is it important where my base is? My bb is tier 8

lapis kindle
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because your base is in a system that is above your botanys warp range

lethal walrus
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Hm, this was the last thing I was thinking about. Thx !

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Unused to check that for months, lol

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Shame on me

lapis kindle
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np

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always happy to help lol

quartz fox
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I'm the only one who can't connect? Loading stuck at 25%

native oyster
unkempt solstice
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I was on this node and accidentically clicked off. And as you can see Ship B was flying around. I could not go back on the mine. Had to do a hard reatart.

small sigil
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Some chance for this version of apk, with x86 support, this one is for armeabi only ..?

runic prairie
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I can't play the game since yesterday, after the update. I play it on my PC with BlueStacks. The game starts and runs until I see my station, then it stops and closes. I also contacted the BlueStacks support. Deleted the game and reinstalled it, didn't help. I deleted and reinstalled BlueStacks, didn't help either. That's a pity.

tidal plaza
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yup

native oyster
tidal plaza
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it's affecting a lot of folks using different systems, including Chromebooks.

swift lava
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my chromebook is affected the same way , but there is no help for us it seems? scopely sent me the bluestacks patch, but i play on a chromebook and cant download bluestacks...beeen a week

tidal finch
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@native oyster did what FAQ said and cannot get in game on any of my apple devices since Apple updated OS

native oyster
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๐Ÿค”
FAQs item was directed at BlueStacks users - not overall. What devices are you using to try to play the game?

tidal finch
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iPad Air 2, iPhone 6C, wifes iPhone 6C

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After the 5th uninstall and reinstall on my iPad Air 2 I am back in... the game might need a update if it canโ€™t handle a OS update

native oyster
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I'm not quite at home with iOS, @mighty panther - you have an Apple device right?

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By the way you describe it the OS update broke the game, not the other way around. I know they use the Unity engine to ensure cross-platform development. Could be an issue on their end too but unsure.

tidal finch
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Yah I know but Apple wonโ€™t change for a app lol unfortunately Apple makes the app do the fixing

mighty panther
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ipad air 1st gen here

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'works'

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if you don't mind the constant need for restarts, or seeing your home screen more often then you wish for

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most of the issues are related to ios 12

native oyster
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Just wanted to check here very fast

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The cost reduction of upgrades on ships, buildings and research.. is applied after the activation right?

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So: ship upgrade is 10 mil trit. Got a bonus cost reduction of 50% (which would mean in the formula) it would be 2 million cost reduction. Then I have to have 10 million to activate, but it only takes 8 million..

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I saw you typing @mighty panther ๐Ÿ‘€๐Ÿ‘€

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Haha

mighty panther
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I think is what you see is what you pay

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cost reductions already applied

native oyster
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Well, then they changed it.. as I remember somebody saying in general: u need to have the amount, and the bonus will be deducted afterwards

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Lack of information and formulas is a joke really

mighty panther
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I'm not smilin'

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isn't prime research 100% SPEED ?

native oyster
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Based on the fact that: scopely does not want to inform their community about how the game/formulas work

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+100% of 1000%? = only 10%

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Or of 500%

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And how does t work with other bonusses applied

mighty panther
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"Master Research Boost Pack" shows as topic '+100% Building Speed'

native oyster
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Yes. 100% of what?

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If its calculated on a base of 500%.. then its an increase of 20% building speed due to the invrease of 100%points on the base of 500%

mighty panther
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look at research -> station

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and it's ALWAYS added to the base value without buffs

native oyster
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Ok, what is the base value?

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Where does that stand?

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Where is that information?

mighty panther
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in our brains, based on experience

native oyster
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You know you are making fun of yourself by saying this right? ๐Ÿ˜‚

mighty panther
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and personally, I don't care about specifics

native oyster
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Well thats for you, but I am not talking about your personal view. I am talking about the lack of information

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And a company cant expect that everybody has the base knowledge of assuming this is how it works

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It isnt that hard to put this information in the game: there are enough information icons behind every button. So quite easy to add: costs without bonus: 100
Cost reduction prime: 20
Cost reduction normal: 10:
Costs with bonus: 70

brazen ibex
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@native oyster what kind of crazy scopely math is that. jeez. wtf

native oyster
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Haha, sorry, I am an accountant ๐Ÿ˜‚ cant hold back myself of questioning everything๐Ÿ‘€

brazen ibex
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@native oyster #FixBugs #FixFeaturesWhenMoneyIsSpent #WTF

short rover
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Ask for a refund, if it's not working.

native oyster
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Well, it sounds like customer support confirms my thought of how the cost reduction works. Hopefully there is a explanation for it. Maybe I am absolutely blind, but I am sure the cost reduction was always after u activated and not beforehand

vivid rover
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Broken crystal node stuck at 771 [S:1735899624 X:445 Y:417]

small sigil
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Some news about game client repair .. ehh

native oyster
small sigil
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Only for BlueStacks .. ehh ok

small sigil
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Enough to give an older version with a higher version number to the store ... which everyone could download ... gn all

fervent kernel
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Iโ€™m sure there is an excuse for this, but there is no excuse for this. Upgrade not allowed even though, I have the required RSS.

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Not only is it a bad representation of what you need for an upgrade, but I freed up 200K in DC to make this happen. Now that DC is liable to get taken while i scrounge around to find a few more Tri to make the transaction complete.

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Scopley just told me that a ship that needs repair cannot leave the dock.?? Who do they have working on this stuff?

native oyster
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A ship needs repair when it's destroyed and can't move until it has been repaired. A ship could be repaired when it's damaged and can move regardless.

final phoenix
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I can't even log in now for a week on my end it looks like they got hacled

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And l get the generic were working on it response

hearty latch
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@final phoenix, is the time on your computer correct?

dusk cargo
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more likely the date is wrong

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like if someone's been cheating in other games by moving the date forward and forgot xD

final phoenix
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Stfc is the only game I've been playing. And the date and time is right.

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@hearty latchno my phone

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It is a screenshot from my phone

hearty latch
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I don't suppose you've tried clearing your browsing data, have you?

gaunt prism
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See if the stock browser works then check your security certificates in your settings. Some times they don't get updated. If that is a no go try using a VPN connection to the US to see if it is a port issue. Sorry to say it but that looks only like a client side error. If it was global you would see thousands of posts just like it ๐Ÿ˜‰

fierce elm
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Level 39 hostiles are immediately respawning right after being destroyed with a little hull restored as if Vemet is on board. Each kill of the same ship counts toward dailies, but only when the ship doesn't immediately respawn does it count towards the level 39 combat mission.

lapis kindle
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@fierce elm check your victory logs, see if you are actually taking the npc to 50 rounds

lapis kindle
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weird

fierce elm
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Other Alliance mates with daily 39s are reporting the same behavior observed.

tacit barn
placid radish
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What device are you using? Iโ€™m on iOS and havenโ€™t had an issue

native oyster
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Wtf kind of crap is that?

tacit barn
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Android phone, on wifi

placid radish
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Will forward to dev team.

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Can you PM me your player ID

tacit barn
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This has been going on since the combat change, and swarms just maked it worse

sturdy aurora
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I have had the disappearing issue lately as well but normally restsrting fixes it. Maybe delete your app cache

tacit barn
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ty Hal9000, assistance much apritiated
Stephano, uninstall and try the APK install maybe mate,
so far so good

unreal pilot
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@placid radish i'm on ios and I tend to have the same problem. not nearly as often though, maybe 2-3 times a day.

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swarm update added extreme lag to all combat and system loading. sometimes systems just don't load properly.

placid radish
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@unreal pilot WHat version of iOS are you using?

unreal pilot
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newest version, brand new phone.

placid radish
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XR ? XS ?

unreal pilot
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XR

placid radish
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Mine stabalized after I updated to 12.4

unreal pilot
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I update a few days ago, i'll check again.

astral hatch
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Scene I updated the game today I have had excessive loading time and when I do finally get into the game I can't do anything but pop a shield. Every time I try to anything else I get stuck in the loading screen or get disconnected

errant willow
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The same officier. But it doesnโ€™t mean the same thing at all in french or in english. Lots of officier have the same issues. How are we suppose to take the right decision for our crew ?

lapis kindle
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the english descriptions are accurate

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so i guess change the language each time

polar rain
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When I ask about this support team, they answer me to play english version. So I am switch to english and play ๐Ÿ˜ƒ

random bramble
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I'm having trouble getting the latest version to work on Nox. Any workarounds?

obsidian lake
random bramble
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Yeah got it working after uninstalling app then installing apk of old version.

final phoenix
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@gaunt prism I'm not having an issue anywhere else and everything opened when I backed up

sour pumice
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One of my guys reported that he was drained through a 24 hr shield.. is that bug still present? I haven't seen it mentioned here in a while. They got a crapload of rss 40M/20M/5M and this guy was just starting to really get into the game and had just bought a legionary this week.

native oyster
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I really think they should add a shield activation/deactivation log. Will stop people complaining to scopely when no shield was actually activated ๐Ÿคฃ

sour pumice
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I've heard from numerous sophisticated players on our server that there are issues when a shield is popped over an existing shield. For example, a 4 hr is in place and you pop a 24 hr over it.

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Given all of the client/server synchronization issues it's not at all hard to believe that the server side would not have received the request to pop the 24 hr while the client side would indicate that it's been popped.

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This is probably also why some players report various research bonuses not applying, when those bonuses apply for other players.

spice dragon
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Anyones Prime Estate Daily just randomly complete?

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Middle of a station event too... I've not built anything ๐Ÿคฃ

uneven jay
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happened to me yesterday

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I'm upgrading the ship hangar for the last 2 days ๐Ÿ˜„

river cove
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Got a bug, customer service is pathological in not wanting to do damage control when the game glitches.

humble forum
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My base got hit while having a peace shield up....not very cool scopely

dusk osprey
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In French the game does not work !!!

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Wyatt problรจm os there ?

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Maintenance was planned ?

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What is going on

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๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ

gaunt prism
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@final phoenix were you able to try the VPN there is a freeish app called tunnel bear look for it try it and see if it is a network issue?

native oyster
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There is no maintenance @dusk osprey .
Could you provide a screenshot of what the game is showing you?

drifting iris
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so I know the following is old hat. it is math! simple math! somewhere client and server are not in sync! let's spend a few iterative comparisons and get it right! uuuuuugh!

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1401-811=590 .... 590/574=1.0278745644599303135888501742160278745 .... so for interceptors that exhibit the bug just put the math into the client to add 2.8% to Dil repair requirements...until the correct fix is ferreted out. since it is such a long-standing bug just be n not priority or hard to iterate over math between client and server

random lotus
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USS SADLIN is broken

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On the 1st hit 500k damage is done as a critical against d3

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Stronger d3 ship with the same officers stronger and sadlin wins

small sigil
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When client repair,. almost a week. no news, information etc .. ??

dusk osprey
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Alter thรฉ bug my Miners was Kill, what problem is there ?

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John what appening ?

native oyster
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Sorry didn't notice your PM, continuing there. ๐Ÿ‘

rocky thistle
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When we pull-up to a node in any level system and a higher (or lower) value player is there, we can't always chat with them to negotiate node surrender... It would be nice to have that option. Related would be the same inability to communicate with one of our Alliance members on a node.

rocky thistle
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Another thing I think is odd... The Power of a ship changes once it gets to free space.

harsh sail
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@sour pumice you mentioned one of your guys was hit through 24 hour shield. This happened to one of my guys also earlier this week, I think it was Monday. He was in an 8-hour shield but he still got drained over night.

lapis kindle
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@rocky thistle that's due to a research that boosts defense of docked ships

lilac bear
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I cant play the game on LG V30

dusk cargo
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that's one of the phones I have and tested on the new update at a T-Mobile store when the update first came out... still can't get Scopely support to acknowledge the issue isn't just limited to Bluestacks

brisk hawk
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I noticed that I seem to have trouble typing stuff, like say an emoji ๐Ÿ˜

lilac bear
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i got 3 letters out

solid cloak
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My ship is stuck in a station and I can't submit support ticket in game, what can I do

frozen hare
solid cloak
brisk hawk
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๐Ÿ˜ฑ๐Ÿ˜ข๐Ÿ˜Ÿ

dusk cargo
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even after restart?

solid cloak
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Yup, happens with vemet

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And I can't submit ticket

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This blows

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I have an open ticket since may which has not been closed

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It's amazing ๐Ÿ‘

tight field
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@ivory vortex I apologize if this has been asked and answered in the past, but why do I keep losing all of my private messages and conversation history. About every 4 or five times I log into the game they disappear. Some days this occurs several times in the same day! Today I have logged in maybe 15 different times, and PMs from a few hours ago are already gone!

dusk cargo
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happens to me too... if I wanna look at something older than a day or 2, i have to pull it up on a phone or tablet, and even then it's a 50/50 chance there's nothing there

river cove
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So autoshields are not always deploying, no previous attacks, have been online to witness it not deploy. Scopely still says it is deploying. Multiple rapid hits in a minute and a pulsing screen must be the glitched part...

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Problem on/off for months, can't get them to figure out what is wrong, nor undo damage in such incidents

tidal epoch
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I didn't think it was possible to have worse customer service than Comcast.

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Somehow, Scopley has pulled it off. Only thing they have prevailed at, being shitty at CS

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I recommend everyone go file a 1* review on the App Store/Play Store. I've already left mine

rocky thistle
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@RuggedKnight Did you look at the topic right above the one that you answered for me?

lapis kindle
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i hadn't lol

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I agree though

drifting iris
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we have a discord server for my alliance for any messages that need to survive

limber needle
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doesn't every alliance?

drifting iris
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not all

rustic moth
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Hi @everybody. Do you know why sometimes the shield of peace is activated only on the second attack and not as usual on the first attack?

sterile estuary
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Is there a bug or a hack that allows someone or a group or people to attack through your piece shield and blow your defending ship away and then proceed to loot your base and when they are done invoke repairs on your ship? That just happened to me and I really would like it investigates.

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Sorry speed peace wrong just a little off knowing this can happen

native oyster
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You've been attacked through your shield, your ships where destroyed, your resources raided and afterwards your ships were repaired and your peace shield reinstated? ๐Ÿค”

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Before we blow up #๐Ÿ‘พ-bug-reporting with our conversation, feel free to PM me with the details and screenshots. ๐Ÿ‘

sterile estuary
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Actually shield was still going and Kumari was almost read to be at the 5min mark, only really noticed it since my envoy was destroyed while I was sleeping and was going to try it on a trot node before I hopped into the shower for work

native oyster
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Again, PM me with the details and screenshots. I'm happy to take a look. ๐Ÿ˜„

sterile estuary
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Man autocorrect sucks

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Sure

native oyster
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Cheers ๐Ÿ‘

granite hornet
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I have Vemet as Captain of one of my ships, it has been battling for over an hour, how can I get it to stop and bring it home

obsidian lake
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do not use Vemet as captain when you attack

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make a ticket to support

uneven jay
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@sterile estuary @native oyster so from my experience (on both ends of the stick) if you attack AND destroy all ships AND make damage to the hull BUT not crack the hull completely, the shield doesn't go up

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support claims this is 'working as intended' and has something to do with the ratio of damage taken by the attacker and the defender

native oyster
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When is vemet gonna be fixed

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This is known for 7 months

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Still havent fixed it

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But Carol they could nerf her within 1 week

obsidian lake
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carol is epic and the daughter of an admiral !

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vemet is the lost lost son of who knows

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just a poor ship peasant, so yeah it will take some time to fix him

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think like this: Carol = p2w and Vemet = f2p ๐Ÿ˜ƒ

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right <@&509691205798592532> ??

native oyster
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yeah but does carol have an entire planetary system named in her honour? or her father for that matter??

swift dust
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Are you giving away the location of my base again Phil?

obsidian lake
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hahah

native oyster
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unintentional, this time...

swift dust
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๐Ÿ˜›

obsidian lake
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time to raid Fartasia !

fossil hinge
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I donโ€™t understand why I didnโ€™t receive the rewards, it say that I have but I didnโ€™t -.-

native oyster
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@fossil hinge Talk to CS - they should be able to clarify that for you if our #557163704383438850 entries don't apply.

fossil hinge
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Thanks for the answer

tacit barn
unborn bone
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Why have my ships started auto warping without me doing anything?

autumn quartz
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How can this base be emty, wen you raid it. Fix it!!!
That you se, is that you can get.

uneven jay
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Vaults.... @autumn quartz

unkempt solstice
unkempt solstice
sterile estuary
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Sucks right! Didnโ€™t even know they can work faction dailies that low, they should not be allowed to sit on a 3star node unless they are even able to refine them

native oyster
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Hi scopely.. im a lvl 22 player.. for my daily and the event i need to kill lvl 27 hostiles (2 birds one stone).. but for the daily the counter got stuck at 7 kills.. tried restarting the game serveral times but this doesnt seem to work.. as it is nearly impossible to get a 3* mine in the server im in this makes comoleting my dialy nearly impossible.. hope you guys can help and get the counter unstuck.. ty..

void nebula
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Having troubles starting the game thru bluestacks after recent update thru the google store.

noble moss
fallen sapphire
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Unable to connect with iPad, gets most of the way then drops out

native oyster
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Spot the ... problems

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Love getting blown up in warp. Why cant we do that?

floral mirage
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yeah getting that all day today, warp in and instanta pop on land cos the trained fighter spawns and is in position before you even land

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tbh i dont really understand why this is actually needed, its stupid system

radiant raptor
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the new update doesnt work with nox

floral mirage
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nope doesnt with bluestacks either

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is your pc intel based?

radiant raptor
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and on my huawei p10 isnt working good

floral mirage
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didnt work on my htc m8s either had to roll back

radiant raptor
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it a gamer pc with cpu with virtual chipset

floral mirage
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if its intel i-core the new build doesnt work

radiant raptor
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no amd

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or similar, i'm not a tecnician and i'm based in my friend with a good shop

floral mirage
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scopley's line is we dont support emulators yet they are quite happy to take our money

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a large portion of the player base use emulators cos unless you have a decent flagship phone with good battery life and 2gb ram you cannot play this game

radiant raptor
#

without simulator Svopely going out of busyness

#

now i've updated my android version o nox

#

crash

floral mirage
#

ill post the fix

#

ok so to get your game working again in bluestacks or nox uninstall the garbage version of STFC available in play store. next download this version 0.593.01884_apkpure.com.apk (size 105.4mb) https://apkpure.com/star-trekโ„ข-fleet-command/com.scopely.startrek/download/5931864-APK?from=versions%2Fversion. next go to media manager in bluestacks or the file explorer app in nox and import from windows and select the apk file, (should be in your downloads folder) then when offered install it. it may fail to load first time dont worry close it and try load it again . the second time it will start to download the additional content from scopely servers. wait it out then tap to continue and it should load. NOTE the menu overlay is missing. close the game again and reload and it is back working again
APKPure.com
Download Star Trekโ„ข Fleet Command 0.593.01864 Android APK

radiant raptor
#

now freez

floral mirage
#

same works for nox

#

but instead of media manager use the file browser

radiant raptor
#

chrome of nox?

floral mirage
#

no nox has a file exploer type app

#

use it to improt the apk file

#

in bluestacks its called media manager

radiant raptor
#

download started automaticcaly

#

many thx mate

floral mirage
#

once you reinstall the older build block auto update

#

so mox doesnt reupdate it to the crap version

radiant raptor
#

ok... in the appmanager

floral mirage
#

if and when scopley do release another new version i will test it on a new instance in bluestacks before i update my instances with my accounts in it

#

i suggest to scopley to do the same before the release another build

radiant raptor
#

fine mate... with your link all work properly... not Scopely ahahahah

#

many thc

#

thx

floral mirage
#

you are welcome bro enjoy the game

radiant raptor
#

i'm do it!!! hostiiiiile!! ehehehe

floral mirage
#

<@&509691205798592532> please pin my fix post for player with emulators having crash to desktop issue

noble moss
floral mirage
#

i tried his post it dint work

#

i figured out how to get it working my fix does work Sbuccio can attest to that

noble moss
#

I'll let him know. He can decide whether to include/update or not. Thank you for the information.

floral mirage
#

lol i work in support tier II i often have to find workarounds for bugs in our software, hehe

dusk cargo
#

it's not just emulators affected... it's chromebooks, and any phones using intel or the new snapdragon cpu

floral mirage
#

fuzzy try the older build in the link above let me know if it works

dusk cargo
#

I was the one who found that fix, lmao

floral mirage
#

i dont have a chromebook so couldnt test it

dusk cargo
#

chromebook won't work with that because chromeOS forces you to update if there's newer versions found on the playstore

floral mirage
#

you cannot block update??

dusk cargo
#

not on chromebooks

floral mirage
#

that is a massive fail on google's behalf. it could really open them up to lawsuits if a build exposes data due to a bug

dusk cargo
#

and after 10-14 days on a phone/tablet the game itself will force you to update

#

it's not Google's fault.. it's that way because ChromeOS forces an update on any updates that are listed as "critical" and, as you know, all dev teams list ALL updates as "critical"

floral mirage
#

under GDPR rules they cannot force updates that could potentially expose user / client data

#

the IT admin of a company needs to access each build before they update

dusk cargo
#

also, the Playstore is functional on Chromebooks not as a default feature, but as something the user has to opt into

floral mirage
#

ms had to allow win 10 updates be blocked to enterprise versions of win 10

dusk cargo
#

regardless... this update was a complete failure.... I verified a few days ago that it doesn't work in ANY of the Android Studio dev environments, meaning Scopely did absolutely no testing at all

floral mirage
#

for that reason

dusk cargo
#

and on the first day it was released.. I was in chat with mods from here proxying for the dev team and specifically told them I was in a T-mobile store testing the update on various devices there and none of them worked.

#

yet when you contact them about it, they're still going with the "we don't support emulators" line

floral mirage
#

digit are in dublin ireland they are bound by EU GDPR rules as well as consumer laws to ensure their product must work if they are charging money for any aspect of it. to release a build without any degree of QA is a huge breach. scopley made 100+ mil out this game in the last 8 months ffs hire a QA team

dusk cargo
#

that was why i took the time and effort to load up every single phone and tablet environment in Android Studio to see if i could figure out which one(s) it works with.... none of them...

floral mirage
#

yeah it didnt work on my HTC m8s, my one plus 6T or my asus tablet

#

previous build works fine

dusk cargo
#

yep... and there's nothing special in the apk manifest compared to previous builds..

floral mirage
#

the company i work for was guilty of that too in the past but we have made huge strides in improving this. for 1. we dropped our outsourced developer partners in india and brought dev back inhouse, 2. we hire a QA team, and 3, even Customer Support now get early access to do full testing before a build is released

#
  1. when we mark for public release we first reach out to each customer and spin up a sandbox and put the build in there, we provide them with a full changelog and a full testing documentation guide
#

only if the customer is happy will we deploy into their production environment

#

the previous company i worked for also did the same, indian outsource companies may be cheaper but the quality of what they do is often very lacking and poor and i think the IT sector is finally waking up to this

#

when you outsource you will lose a huge aspect of control

pseudo bluff
#

Decius damage buff is still not working

drowsy raven
#

I can't move my base. It's moved before now I can't even move across the same system. What's going on here. This game is becoming a nuance.

placid radish
drowsy raven
drowsy raven
#

I can't believe I was getting ready to spend $50 on this game to add to my fun. I think I will spend on Amazon that I know will MOVE.

#

Ok. What's wrong with pissed? Just for future reference.

#

Am I really talking to a real person?

short rover
#

@drowsy raven Did you try what is suggested in the #557163704383438850 channel? Under the heading 'Stuck Base'.

lapis kindle
#

@drowsy raven have someone attack your base, then repair the damage, then you can port

azure warren
#

Hello, one of my alliance mates cannot get into her game right now. She plays on bluestacks. Can I send her to this page for assistance?

harsh bough
#

@azure warren if you send her to the #557163704383438850 channel that will give her details on how to get bluestacks working again ๐Ÿ––

versed narwhal
mighty panther
#

@versed narwhal the game misses several nodes ๐Ÿ˜‚

versed narwhal
#

Suppose, First one i've noticed in Aerimea

mighty panther
#

maybe it's refreshing

#

they sometimes disappear during refresh cycle

#

can't check as I don't have the warp range

#

so you are safe up there flando ๐Ÿ˜‰

#

so I can get back some of the res you stole from me ๐Ÿ˜›

versed narwhal
#

This is not the base you're looking for

mighty panther
#

๐Ÿ˜น

#

bah, no decent klingon 27's to find

uneven jay
azure warren
#

@harsh bough , thank you!

harsh bough
#

Np ๐Ÿ––

dusk cargo
#

O_O

small sigil
#

Ahh, over a week, and people play on pc (windows), thanks app from apkpure, not official etc ... (lol) .. On other systems are still problems. it's not funny anymore, it's more pathetic, and not very professional, ... ๐Ÿ––

dusk cargo
#

it's been much longer than a week.. it's been since the 16th

native oyster
#

The cost reduction for research does not work and they have no time indication when this is fixed. Also its not listed as a known issue. You are overpaying for research right now.

native oyster
lapis kindle
#

@rigid lark faction dailies are based off rep level, not ops level

#

So he needs to lower his rep to get the dailies back down

rigid lark
#

Rep?

lapis kindle
#

Yes. His faction reputation

rigid lark
#

Got it

#

Thanks

lapis kindle
#

Np

unkempt solstice
#

Completing a 3-day build for a level 25 to 26 Hangar only gave 300โ€™points towards this Station Event.

lapis kindle
#

Yep

#

Build a defense turret ez points

drowsy raven
#

I STILL CAN'T MOVE MY STATION. does anyone in scopely actually know what is going on in the game? I mean if someone could actually tell me what the matter or why I might actually have faith I haven't waisted my money. But I feel like I have been swindled so so someone can just come take my resources. This is been going on for to long. I'm running out of Shields and they're just jerking me around. They say they will help but I've seen nothing. So either they lied to my Admiral or they are waiting till I have have nothing to help for. This is bad business.

dusk cargo
#

it really is beyond absurd at this point

dapper spear
#

Something is wrong with my Faction rep... I was almost associate with Rom 2 days ago. All I did todaywas kill Klingon Hostiles for this event and I just looked. All my rep is gone for Rom. Itโ€™s all the way down to tolerated. If anything it should of been going up today. @ivory vortex I put in a ticket, in game..

#

<@&509691205798592532> any suggestions?

placid radish
#

Never heard of that happening. Going to sound silly but have you reinstalled the game?

rigid lark
#

Do you have any relocate tokens ?

tepid flame
#

@drowsy raven look in the faq section.

dusk cargo
#

having your station attacked doens't always work

#

it didn't work for me

#

I had to wait weeks before it finally let me move

drowsy raven
#

How do you put in a ticket I keep hearing about?

lapis kindle
tidal epoch
#

I'm not getting mining depleted notifications anymore

unreal pilot
#

I'm not getting 80% of the notifications I should be getting and those that I do get come an hour late.

mighty panther
#

please gather a little more patience

#

they are working hard on notifications, thats all I can say

native oyster
#

๐Ÿ˜‚ Scopely has no intention of fixing most of the bugs mentioned over the past few days, I raised the issue of the research modules being a fraudulent item and not working with customer support some months back and got virtually the same reply as above. They know they donโ€™t work but seem not to care.
If you look in Scopely terms there is a very nice paragraph that virtually says they can market stuff that doesnโ€™t work and you as an end user will have to just accept it.

silk mango
#

Hi, after the recent small update today, I can't access the game app through Bluestacks anymore. Did uninstall and reinstall. After seeing that 'Preparing...' message with that spinning circle, it just crashed. Every time.
Edit: Using the phone is fine but not preferred to play in my case.

native oyster
#

@silk mango
This is what one of our guys tried the other day re blue stacks, I donโ€™t use it so canโ€™t comment further

BlueStacks crashing on latest update

While the developers are currently investigating this issue, please try one of the following solutions:
Enable beta graphics:

  1. Go to your settings and select Engine.
  2. Tick the Use advanced graphics engine mode (Beta)
    **Visual aid: https://i.imgur.com/E8hmTfI.png

Should this fail try to downgrade the game version:

Warning: Do not install .apk files found elsewhere. Use this provided source only!

  1. Uninstall the current version
  2. Obtain the previous version of STFC at http://tiny.cc/STFCPreviousAPK
  3. Install it in BlueStacks (Drag and drop the .apk file into your BlueStacks window)

***NOTE: You might need to reinstall the game again using this method after the issue has been fixed, in order to get updates for it again, as this method will not add the game to your play store account.

mighty panther
#

no need to repost it everytime

#

also, using <> around the url saves the preview

#

and because you did not properly escape the *'s, you made text bold

native oyster
#

Noted, I just copied it out of our chat so had no idea where it came from ๐Ÿ‘

mighty panther
#

me ๐Ÿ˜‰

#

john edited it, panic published it

#

after input from players and devs etc

dire smelt
#

Turning off notifications in app doesnt STOP the notifications spam (adverts) from being pushed? thats spam!!!

mighty panther
#

disable push for the app in the phone settings itself ?

#

coz technically, you still allow them

dire smelt
#

yes ofc the phone will stop it, but the app must give users a way to turn them off properly

#

else you can argue the app is desinged to deliver spam

mighty panther
#

does it, if the os already provides a method for it on it's own ?

#

and it's not really spam, annoying perhaps at best

native oyster
#

@mighty panther you know more when the research cost reduction will be fixed and if we are gonna be reimbursed for the resources used too much?

mighty panther
#

it's not advertising for another product, it just asks you to play a game you already have installed

native oyster
#

See also my earlier printscreens

dire smelt
#

annoying when ads are delivered at midnight

mighty panther
#

they would be ads if they advertise something they want you to buy

#

these are just annoying teasers

autumn quartz
shadow valve
#

@autumn quartz no that's right, what you see is what's in the vaults. With prime protection, this can be double

native oyster
#

Not a bug just annoying

silk mango
#

@native oyster @mighty panther
Thanks for the info. Didn't know that there were issues already and posted in the FAQ channel.
Graphic engine wasn't very likely the issue. Downgrading the app did solve that problem.

thin brook
#

The green home button above the shield button, which takes you directly to your station. It goes away if you scroll to the area of the system where your station, whether or not the system is your home system.
Ex: Your base is in the bottom left of Opla. If you view Azha, and scroll to the bottom left of Azha, the home button goes away.

native oyster
#

Nice boost LOL

lapis adder
#

Server 20 is down

native oyster
#

Can anyone confirm?

lethal sable
#

Wow ships just recall on there own you guys suck

#

Oh and the help alliance bug you suck

#

And the game freezing bug you suck

#

Your pack prices suck

#

99.00 plus tax this

void plank
#

Serious lag on the game

lethal sable
#

One more you suck scopely system's disappear nothing but spinning nodes and no ships

void plank
#

Nodes that show empty but wants u to attack a person on it when it shows nobody?

lethal sable
#

So 99.00 + tax that or 49.99 take your pick.

void plank
#

Buzzard ur on point bro

lethal sable
#

You just suck

strong ridge
lethal sable
#

They just suck ๐Ÿ˜’

#

Well done here scopley just suck

#

Oh buy those packs๐Ÿ˜‚ fools

#

Buy a pack to day get raided to night fool's

#

Scopley made 100million dollars won't make another penny from me.

autumn quartz
shadow valve
#

@autumn quartz What's the players level, if it's high enough and he has big enough vaults and prime protection, that could be right.

verbal prairie
#

Anyone from scopley or admin on here? Urgent important question/ask.

#

@mighty panther @ivory vortex @native oyster

native oyster
#

Nearly off to bed, best to just go and ask.

verbal prairie
#

May want to pm me

native oyster
#

That said, vit and I are chat moderators.

#

Alright.

autumn quartz
autumn quartz
eternal root
#

Vault protection can only grab tiny amounts

twilit grail
unreal pilot
#

@twilit grail You can't, it's a hard coded roadblock to prevent you from exceeding level 39. There is no content beyond that point so far.

native oyster
uneven jay
#

@native oyster care to also post your question to them?

twilit grail
#

@unreal pilot well you would think they would get on making more things past that level. Many that pay money are there and are bored.

mighty panther
#

@native oyster it's a small deviation from the math between client and server causing this

native oyster
#

Again, its not that. Told you last time what it is. Support and scopely are just working very actively to keep usbin the dark and to give us wrong information

fallow nymph
#

All nodes in Voss are blank with spinning circles. Why?

#

And then suddenly, they are back.

tacit barn
#

@native oyster
i have come to the belief that the CS are told to respond with
"that is how it is supose to work", or
"you need to explore the game more"
because they dont actualy know any thing about the game at all.
i have gotten far more help here on issues than from the CS that i think may actualy just be auto responders.

trim socket
#

i didnt get my 30+ kerla shards from glory recruit special wtf i didnt take a screenshot ofcourse..

plush solar
#

general bug report but the game really bogs down after 10-15 minutes of play on my iPad Mini 4 MK8D2LL/A. 'Scan' of occupied mining nodes is the most painful lag. eventually the game will crash

brazen ibex
#

@fallow nymph the Vemet officer bug

native oyster
#

Can you bring over a friend of mine from a different server she is on? We are in the same location area but can't find her when in the same system.

tidal epoch
#

No way to migrate servers at this time

golden folio
runic prairie
lapis kindle
unkempt solstice
#

Alliance member said his 8-hour shield did not work. Should he open a ticket or is he shit out of luck?

thorny gyro
#

Both @unkempt solstice

native oyster
#

after last update app crash!!!

shadow valve
#

@native oyster If you expect help, you need to provide more than just this.

umbral scroll
#

I'm guessing that the gas bonus refinery should have the same time as the other two.

thorny gyro
#

i doubt it - we had the gas back from the other event

tacit barn
#

Was about to post the sam pic,
Is this going to be another of those bonus refinery deal but we never get access to it again.?

trim socket
#

timer is same now

civic urchin
solid trench
#

Have all the notifications been whacky recently? I even get like depleted node notifications like 2 hours later

simple plaza
#

Did the 10 minute shield activate on the first or second attack on my station?

unkempt solstice
#

Like I mentioned earlier, my alliance member said he had no alerts and his 8-hour shield did not work overnight.

dire smelt
#

the only notifications which work, are the ones advertising something for sale.

small sigil
#

What about client repair ... โฐ

placid dagger
#

Alerts simply cannot be trusted

#

And they are a key part of the game

#

They admitted the service didn't have enough resources to be reliable, look's like it still doesn't

sage edge
#

Autoshield still not work!

spice dragon
#

@sage edge it certainly did work... I cleared your ships in the first hit.... then damaged your base in the second. According the Scopley, the shield only triggers when damage to the a base occurs. ๐Ÿ‘

#

The auto shield triggered

simple plaza
#

@spice dragon not true ... take a fortunate, hit any base with ships, your fortunate will blow up and 10 min bubble triggers

heady lava
#

Hey... SCOPELY!
FIX the connectivity issues. Booted 3x in an hour with full signal on my end

twilit frigate
#

@simple plaza That's how it used to work, they changed it at some point. Only base damage triggers the shield, and base damage doesn't occur if there's still a ship docked

native oyster
#

hello and good morning ๐Ÿ˜‰ be blue stacks 4 runs Star Trek Fleet Command no longer ... virus scanner is off and VT is activated... loading screen from the game still comes and that was.. i'm not going to have any more ideas about what I can do... please ask for help... PS other games run via BS 4

twilit frigate
#

@native oyster There's a post in the FAQs section of this discord about it (at the top of the channel list). You'll probably have to uninstall and install an older version of the game

native oyster
#

ok thx mate ๐Ÿ˜‰

unkempt solstice
autumn socket
#

@twilit frigate sorry ive used a weaker ship and the shield has trigered. Also hit a base done no damage to it leaving it with 2 ships and its trigered. I honestly think it comes on when it wants to

hearty latch
#

I saved 100% on crying about 10 minute shield not working properly by always staying bubbled.

bitter sinew
#

Thats why you shitty game is broken Scopely.... specially with so few g3 mining nodes

#

He is hanging almost whole day there on 0 node

#

And lots of lvl 14 as well

tepid flame
#

And this goes to show that support doesnโ€™t know a dam thing about the game. 90% of the time when someone bitches about no 10 min shield they are basing it off their logs. 2 problems with that. You donโ€™t know how many hits already dropped off the log and just because the last three or four show attacks much older, that is a known glitch in the log system. Many times old entries get stuck at the bottom and donโ€™t drop off.

unkempt solstice
#

Same thing happened to me over a month ago, lost 120-130 million in rss. Itโ€™s still under โ€œinvestigationโ€ and they closed my ticket without a care in the world.

#

^^ anyone else having shields not working?

uneven jay
#

working fine for me

#

except the odd autobubble not after the 1st attack which nobody really knows how that works

unkempt solstice
#

And check out this standard response to a bug that led to me being drained. โ€™ruin the game economyโ€™ my Canadian aโ€”!!!

#

So a bug in game causes a player to loose hundreds of Rss that was partially bought with real money and the company policy is to not refund because it would ruin the game economy?

#

Please, someone explain.

uneven jay
#

yeah that answer is BS

#

if you actually lost real money due to a bug I suppose you should get a refund from apple/google/your CC

native oyster
#

I have no active Augment missions, while having 24 BPs. Tech support is unhelpful as their system shows I havenโ€™t finished a mission prior to uncaged (I have finished it and collected reward).

#

No active missions

#

Customer support is silent

#

On follow up

simple plaza
#

@twilit frigate look at my screenshots just a bit earlier, 4 ships docked. First attack did not trigger bubble, enemy destroyed. Second attack destroyed 1 ship, bubble triggered, still 3 ships in base. Base 0 damage

candid saffron
#

When is the in-game keyboard going to be fixed? Typing anything in there is literally a nightmare once again.

tepid flame
#

I have seen multiple times where the autobubble only triggered on the second attack as well. About 99% of the time it triggers even when hit with a baby ship first though. Even if there wasnโ€™t much damage done.

uneven jay
#

The scenario where it doesn't trigger is when you use a strong (and so far I only saw it with a faction ship) and don't completely destroy the hull

vivid rover
lilac yoke
#

@vivid rover I believe they count what is held in the generators too as "protected" so if you claim what's in generators, you will be at the protected capacity.

vivid rover
#

Ok. Thatโ€™s misleading to me but not surprised

lilac yoke
#

Yeah, not really obvious but that's what support told me when I had the same question way back in the beginning. You should find that when you clear all generators, you are at 620k-ish.

vivid rover
#

Then it is not broken but lame ๐Ÿ˜‚

#

Vault to me is produced refined items in storage not wip in a gen

lilac yoke
#

I know, right? Their argument is that the attacker can't get to the generators stash so it counts as protected. I agree with you. It's Vault minus WIP = Qty-On-Hand

uneven jay
#

Well isn't it all the same?

lilac yoke
#

Or put another way, the WIP is "in the vault" but isn't counted until you claim it from the generator. I guess the important part is that you didn't lose it all, but your generators aren't cranking until you clear them.

vivid rover
#

Yep

#

And that was the case. So itโ€™s a presentation issue in ui/up

sage edge
#

@spice dragon Hi. I do not have the first log, but the second shows that the damage to the base was. I also have many reviews from our own Alliance that autoshield does not always work!

#

Then I turned on the shield

sage edge
#

Today I was attacked without damage to the base and autoshield worked!

#

@DEVS Fix the problem with the autoshield! You can't! Have a conscience! ๐Ÿ˜ƒ

marble geyser
#

since the last update i get a freeze on the loading screen every time it happens on every emulator

noble moss
dire smelt
#

@native oyster arent you supposed to open up the faction store and get 6 prints freee per day?

marble geyser
#

@noble moss thx

native oyster
#

@dire smelt nope, locked

unkempt solstice
native oyster
#

Coz I still need to do the uncaged mission which I cannot get due to the glitch

dire smelt
#

so quid pro quo > broken chains ? @native oyster (hope you dont have a hidden 'equal share' quest)

zenith tulip
#

@ivory vortex Am i missing something, or does Charvanek not work whatsoever?? Well below required 80% hull health and going entire battles w/o her Captain maneuver (which is supposed to be 100% chance) triggering AT ALL

cyan oak
#

Who online that can help speed up the Send Ship home Process

native oyster
#

@native oyster What's the latest on Charvanek? ๐Ÿ‘€ @zenith tulip

#

At the start of combat

#

Was the hull below 80%?

native oyster
#

I am gonna throw in a lot of printscreens and i checked all loggings and the battle reports. This is just weird af... ๐Ÿ˜…

#

About the 3 selected battle reports as example. Full health legionary I fight with

#

338 hull to 314k hull

#

This is how it goes.. I am fighting ghosts๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ

#

<@&509691205798592532>

#

@cyan oak You're free to send your objections to a Community Manager.

cyan oak
#

I bet boss learn. How to talk to people that spends hundreds on a game boss

gentle cloak
small sigil
#

What about client repair ... โฐ

gentle cloak
#

Who knowsโ€ฆlol

#

it was a one-off; never could duplicate itโ€ฆ

#

Was a couple of weeks agoโ€ฆ

small sigil
#

last update .. "Fixed an issue related to unresponsive gameplay after engaging in combat." .. ๐Ÿ˜‚

gentle cloak
#

sure they didโ€ฆlol

#

Let's give it to Mikeyโ€ฆhe won't fix it; he hates everythingโ€ฆ

small sigil
#

and by the way they ruined the rest ..๐Ÿ˜‚

native oyster
#

@native oyster did you see my message above, is this a bug? Or how does this work?

gentle cloak
#

It's what we used to call an Undocumented Feature"

native oyster
#

@native oyster To the best of my knowledge, this counts as a bug. Will have to check if this has been reported internally already or not. I know there's one with bases going about where power-levels shift though.

#

I tested it with the Legionary: enterprise kirk captain, enterprise sulu and bones officer; Joachim, Chang, Nero and Khan in below bridge

#

as you can see in my above pictures... there are no fights inbetween as the cargo of my ship... is the same. Also no damage from other players in between (see battle log)

native oyster
#

@native oyster Ooooh you know what, that might be Bones ๐Ÿค”

uneven jay
#

@native oyster it's because of kirk +stats

native oyster
#

๐Ÿ‘€

uneven jay
#

When it is removed at the end of the battle you lose the extra health bonus and so some of the hull

#

I suppose battle report screen should maybe account for it

native oyster
#

I thought Bones cause it depends if hit or not and increases Hull Health if hit - how often you're hit depends per battle accounting for discrepancies per battle. But Kirk sounds plausible too ๐Ÿค”

uneven jay
#

Same with Kumak or any other +stats officer

native oyster
#

Perhaps combination even.

uneven jay
#

I'm sure if he counts the hull damage in the actual logs it will add up

#

Or at least I hope so ๐Ÿ˜‚ ๐Ÿ˜‚

native oyster
#

ok... I dont follow this

#

how does Bones actually add hull health?

#

or kirk?

#

Their stats improve defense which in turn affects the ship.

scenic tangle
#

I've send a ticket to BlueStacks. Sience yesterday I can't play the game on pc. They replayed that they're acquainted with the problem and working on it. So it is common problem. But anyone have more information about that?

swift dust
#

Having similar issues with NOX

dusk cargo
#

yes Speedy. It's not limited to Emulators, despite what Scopely will tell you. Chromebooks are affected, as well as any mobile devices using intel cpus or newer devices using Snapdragon 835 or higher cpus.... basically, a ton of devices won't work with the new update

rain kindle
#

I can't relocate my station...

#

WTF "current state"? It's been happening for 2 days. I have 19 relocation tokens. All my ships are docked and repaired.

native oyster
dusk cargo
eager dove
#

Anyone besides me still not working with Bluestacks on OSX and this download an APK trick? Graphics setting made no difference either. Just stuck at 'Preparing' screen

gentle cloak
#

Noโ€ฆbut tempted to pay for Bootcamp, Parallels, or VMWare so I can play STO

swift dust
#

Bootcamp is MAC only ... I have bootcamp + Fusion & Parallels

#

Bluestacks does not play nicely with other VM systems on MAC, only NOX does

gentle cloak
#

Yes; Bootcamp & Parallels are MacOS only, as is everything in my house

#

No other reason to mention 'em, mate

uneven jay
#

@native oyster Kirk adds between 40-80% bonus to officer stats, higher officer health bonus means extra hull

native oyster
#

So then is just disappers between fight after it got activated?

zenith tulip
#

@native oyster uhh yeah, thatโ€™s why I posted a visual representation of where the hull was BEFORE the battle started...

native oyster
#

So much stuff happening in fights which you cant actually see... like the bonus are just percentages.. but what are the actual numbers

#

Wait: i already know this: its part of the experience and you have to discover this yourself

#

Can I work at customer support now? ๐Ÿ™ˆ๐Ÿ˜‚

mighty panther
#

no, you take too long to answer

#

your ticket handling rate would be too low

#

@rain kindle stop abusing the tier up 'exploit'

#

@rain kindle pull up the ships you have tiered up like this into the docks, then RESTART the app

#

rinse and repeat until the error is gone

#

tiering up ships can only be finalized by the system if the ship is docked, this will NOT happen if you background that task

#

I did warn you folks about it in the comments section of rev's video about it

#

consider this the only time I will give out this fix

#

from now on, stop abusing it, if you don't, sort it out yourself

#

you know this is not the way it is supposed to work

sage edge
uneven jay
#

@native oyster yes it's only active during the battle, so say you had 100K hull to begin with, and with Kirk you now have 110K, you take 20K damage then your battle report will show 90K at the end of the battle, but in reality you only have 80K

#

This is one of the reasons why Morale crew makes less sense for hostile farming, it works better when you try and fight one strong NPC or in PVP

native oyster
#

Ok, well still learning every day

#

But I must say

uneven jay
#

btw, you could potentially figure out those values by using different set of officers to increase the bonus, so say on a Sally 80% is 2100 points, 90% is 2800, so say your current set of officers have 2500 health bonus, with Kirk (no synergy) it will become 2500+40% = 3500

native oyster
#

Kirk and sulu combi for centurion is a good setup for farming hostiles

uneven jay
#

so now just swap around officers till you get over 2800 health outside of battle and check the hull and compare with the previous value ๐Ÿ˜‰

native oyster
#

Yeh thx @uneven jay

uneven jay
#

or figure it out from battle logs ๐Ÿ˜‰ when fighting the bosses the increase on my sally hull was around 30-40K which is massive

#

might be better to continue in #545958089078341632 as most likely there are better combinations for your hostile farming crew

native oyster
#

Thx

native oyster
swift dust
#

๐Ÿ˜‚

#

looks like a caching issue ... did you try restarting the app? That fixes most things like this...

native oyster
#

Yeh, seems it worked now ๐Ÿ˜‚

uneven frost
#

Mission is bugged. doesn`t count any more than 56... but i collected much more

uneven jay
#

@uneven frost how many do you actually have?

uneven frost
#

Now 56, but i had like 400

#

or do you have to store more than 500? but than the wording of the mission is wrong

uneven jay
#

Yeah you need to store them

uneven frost
#

do the devs read this here? or should i contact them somehow to correct the wording?

uneven jay
#

Well it's been mentioned so many times when augment event came out lol

scenic tangle
#

Guys is you have that problem that you can't play on PC via BlueStacks due to new update's bugs, if you have a Samsung mobile device you could use SideSync to connect to PC via WiFi. It worked for me and just back in the game now.

eager dove
#

@uneven frost As RandomName mentioned, you have to hold them. You can't spend them until after you meet the requirement. The game just keeps looking at the present inventory. So, for instance, don't use those Augment Credits on plutonium or Officer Chests until after you have collected the 500 Credits and completed the mission.

uneven frost
#

thx

dense crag
#

Yesterday I received a survey, which I was filling out for a reward of 800 officer tokens, the survey just dropped off screen mid way. Will I get those 800 tokens or can I go somewhere to complete the survey!

atomic cliff
#

I just got prime shields, and my Franklin does worse on level 22 swarm, how can that be with my shields doubled.

placid dagger
#

Not doubled, double base level isn't it

#

As per usual scopely tricks

civic prairie
#

Only able to tier up one ship at a time. I get an error message that one ship is already repairing. Tier up is not a repair because it uses different speed up tokens then repair speed up tokens.

humble turtle
#

There was a node there

hexed plume
#

Says Iโ€™m warping but Iโ€™m in the system get attackโ€™s canโ€™t move around bc Iโ€™m still warping you owe me rss for the fix like now!!!!!!

magic horizon
#

Yes, that works. Demanding a ship repairs worth of resources.

tidal epoch
#

Good luck with that. They don't even reimburse RSS lost when a base shield bugs

hexed plume
#

Have to try haha

steady loom
#

Evidently nero is still broken and his crew is crap... and the klingon pvp crew is broken as well.

fresh birch
#

Please fix the vanishing nodes. Itโ€™s super obvious in Tejat but any place you canโ€™t target has a missing node

midnight oriole
#

@mighty panther so I guess the resolution to all the people who spent $ and got screwed during the threat event is gfu.. Must be hard to do nothing at your job

tough junco
#

Is this a bug? Please tell me itโ€™s a bug. This much to upgrade for not even a 1% increase

unreal pilot
#

<@&509691205798592532> something is wrong with server 14. The game is lagging really badly and many people are getting disconnected.

placid radish
#

@unreal pilot forwarded to the team

sturdy aurora
#

That seems to be a recurring feature of the game

unreal pilot
#

First time i've seen it this bad.

nimble silo
#

How do you find out what server youโ€™re in. Last few days and basically since the last update Ive been getting disconnected at startup. Then it would go away and then disconnect while in the game. Anyone else having that issue?

#

<@&509691205798592532>

placid radish
plush epoch
#

@tough junco nope, it's as intended from what I can tell

grim solstice
#

Seems like a bug in this mission. I have 63 m dilithium but cannot complete it's not accepting

pastel tide
#

I am unable to load the game. When I try to log in, I get to the base starting to come up and then it totaly crashes putting me back to goggle play. Anyone know what to do about this?

bleak sedge
#

game keeps crashing on Bluestacks

eternal sandal
runic prairie
#

I can't get into the game anymore.

bold narwhal
#

my refinery only works slightly decently when there's a mining event and only in addition to the bonus refines. Can we get our standard refines to work as good as they do daily, vs only during these events? Getting sick and tired of either 50 common or 4 uncommon being the basic pulls.

#

Also game chat has gone bonkers on server 28

runic prairie
#

Goes again

slow flax
#

USS Franklin level up from 16 to 17 doesn't increase the Sabotage ability. At both levels it remains at 32, but then at level 18 it jumps to 36. In all previous levels it always incremented by 2. Seems level 19 is at 36 too. I'll have to wait to see what level 20 brings.

It seems that getting just enough xp to grow to the next level increases the strength but doesn't adjust the ability until the following attack where additional xp is gained and the "Level Up" text shows above the ship icon in the dock slot. This one turn delay in reporting the xp earned on the icon seems to be connected to when the ability receives its upgrade as well because after several more hits with the same ship, I noticed level 19 now has Sabotage 38 where as it was still 36 at the first turn of the level.

slow flax
unkempt solstice
#

Err...Swarm Watcher daily

unreal pilot
#

The game is broken. myriad of error codes, disconnects, crashes, and failure to log in.

hard jolt
#

My Pixelbook just got a recent update of Star Trek Fleet Command and now it seems to be hanging on 'Preparing'. It was working fine until it did the update.

#

I also tried uninstalling it and reinstalling it and still nothing.

slow flax
#

@unkempt solstice When you fail to see updates in your dailies, restart your app. This is a common occurance and not just related to swarm dailies.

#

@hard jolt If you look at the #557163704383438850 there is a section concerning the Bluestacks problem and it provides a link to install an older version. You can use that APK to go back to an older version and see if that helps.

hard jolt
#

Note - Pixelbook != Bluestacks

slow flax
#

I know, but the APK is still the same for all Android platforms. When I was developing for school, I had to use the USB connection to install the APK I wrote onto my phone.

#

If you can't use the link with your phone to install it, you can download it with a PC and use your USB connection to install it.

#

You'll need to enable developer options on your phone and give your PC permission to install though. (edit: Sorry, Pixelbook, shouldn't have Developer options as it is not a phone. Just download and run the APK.)

#

You may need to uninstall your current version before you can install the older one.

#

Always try to reboot your device before going to such extremes though. Sometimes simple network problems can occur when an update is pending a reboot.

hard jolt
#

Well, reboot didn't do anything.

normal topaz
#

Uninstalled the game and reinstalled the game about 25x times and itโ€™s been stuck loading at 65% since 10:30 pm yesterday

dapper iron
#

I was attacked yesterday, even though I was shielded, and I tried to analyze what happened...
~ 00:30 I put an 8 hour shield
~ 02:50 One of my miners was hit (I see this entry in the log)
~ 03:30 SomeRandomDude already looting my base. And I don't see logs from the initial attack
~ 08:00 Wake up an see the havoc

So, questions are:
Did your shields ever failed?
Is it possible that the attack on the miner broke the shield? Has anyone experienced something like that?
What is there to do? I have contacted support, but... somehow I'm not optimistic
Have anyone, ever, was somehow reimbursed for such stuff?

placid dagger
#

You're screwed, scopely don't care

chilly cove
#

My ship is stuck and does not exit the battle. help me please

native oyster
#

@chilly cove Please PM me your PlayerID and what dock the stuck ship is located on.

ionic ivy
limber needle
#

@dapper iron our server also has this problem. Please pm me as soon as possible

native oyster
#

@dapper iron maybe you sent a miner to an empty node and left- someone else took the node so you attacked him losing the shield. Check the log if your miner was attacked by another miner or combat ship. If miner - you could have attacked him

#

Iโ€™ve heard about 12h shields being glitchy before, 8 were usually rock solid

#

@limber needle dude contact tech support with screenshot of your player id not nickname (settings), they have thousands of messages each day and tech support doesnโ€™t resolve issues from here. Albeit a moderator is present and a community liaisons browse things

#

You wonโ€™t fix anything by posting here Iโ€™m afraid

limber needle
#

Didnt happen to me

little verge
#

Upgraded my base and didnt receive upgrade, research daily points for it

heavy kayak
worldly wave
#

@heavy kayak its the Reckoning

heavy kayak
#

Is this what happens when dev gets drained @worldly wave ??

scarlet vector
#

violently presses retry

#

repeatedly

#

SOS Save Our Server.

tacit barn
small sigil
#

Client repair, some information, almost a month .. LOL โฐ

tacit barn
neon wind
#

We canโ€™t login to server 28

slow flax
#

A great deal many bugs I think can be resolved if our client app didn't do so much to show us what it thinks we should see without verifying from the server what is real. Travel time differences are one example. The mysterious shield that never went up is another. If our client can retrieve the status of other bases from the server to see if the shield is up, and where their ships are moving, it should be doing the same for our own. That way we are guaranteed to see what everybody else sees. There may be a bit more lag but it is important to be on the same page in all aspects of the game.

So many bugs exist because of code that the client has to perform actions like calculating mining rates and officer influence on them. These same actions have to be duplicated in the server and if the algorithms are not identical, or a change is made on the server, then the client bugs will always exists. Making the client fetch information from the server more and not trying to duplicate the efforts will also reduce the size of the client app. It's already fetching data on dozens of other bases and ships in each system. What's one more base and 3 to 4 more ships gonna add to the lag? Better to get it late and correct than fast and wrong (sounds like a news slogan).

candid beacon
#

Why cant i log in

umbral field
#

Your server sucks

#

Fix yourselves. This is getting ridiculous.

slow tusk
#

Player ship stuck here
[S:1691252927 X:-626.5942 Y:577.0302]

proud grove
#

So donโ€™t know if any one else has this problem but every time I log on and am in system view and then go in to my base and back to system this Ia what happens and then itโ€™s like this for any other system I visit until I restart the game. Also happens when I am busy killing hostile sin ansystem an check the the dailyโ€™s page and come back to the system view to carry on with killing. Canโ€™t see anything in the system accept the flying ships with out the lvl details and stuff. No nodes nothing.

unreal pilot
#

@dapper iron it's a known exploit where people pop your miner and it makes it so they can attack your base. Once they do that your shield goes down and it's a free-for-all. It was used hundreds of times on my server during this past event, possibly more. Our advice to our alliance was never mine in the same system as your base and if possible avoid leaving miners out overnight, that's when most exploiters strike.

brisk obsidian
#

See REDD has same issue I was about to report. C'MON SCOPLEY !! The damn constant glitches are killing the game. If you were a Mc Donald's you would have put yourself out of business by now just because you cant get the basic simple things down. Fix the basic stuff before you add anything new

#

Check your swarm update. That is when the issue started

plush epoch
#

@brisk obsidian issue started?

brisk obsidian
#

You switch looking at systems and everything disappears

plush epoch
#

Oh, you mean "started"

brisk obsidian
#

Have to reboot now every single time I restart node. If I dont I just go to node and sleep

#

PC and tablet both.

#

Was under house arrest on PC and could not even start a new building or research until I downloaded APK

plush epoch
#

That sucks

#

I'm on my phone, so..... I get annoying notifications, and etc

pastel tide
#

I am unable to load the game. When I try to log in, I get to the base starting to come up and then it totaly crashes putting me back to google play. Anyone know what to do about this? I have tried changing setting in BlueStacks but no help. By now I most like have been drained as my bubble been down 24+ hours.

swift dust
ancient kelp
#

So a level 26 player canโ€™t attack below 22 but a level 32 can attack me at 26? WHY? Talk about biased.

swift dust
ancient kelp
#

Thatโ€™s even worse since a level 23 player with maxed out ships stands no chance against a level 32 player of even moderate ships. Whose idea of game balance is this?

pastel tide
#

I have made the changes to BlueStacks as shown in faqs, but no help.

swift dust
#

For the lower players @ancient kelp it is better or worse than it was ... depending on your level

plush epoch
#

@ancient kelp @swift dust I think the adjustments were made so people can't waltz into bases defended with miners, and one shot them, but then again it happens to people over lvl 26

#

But I can't tell you how many times I've had over 100k dilithium with my kehra docked, max defenses, at level 21, and someone comes in and hits my base with a horizon, and cracks it, it's a pita to lose 180k dilithium with defenses up

swift dust
#

If I remember correctly, the explanation was to give the lower players a bit better of a chance ...

plush epoch
#

Yes, I see it that way, but the teens should have a bit of a bigger range to raid with each other, don't let the 20s+ get involved with them, that'll be overkill, and tbh it ruined the game once I started getting one shotted by everything

swift dust
#

There was this...

Panic:

We will be monitoring these changes throughout the upcoming weeks to see how this will affect PvP combat in the game and make any relevant adjustments.

So maybe there will be more "adjustments" coming ...

plush epoch
#

I liked the changes for the teen players, very reasonable for them, giving them a chance

#

But for the 20+ it was bad

swift dust
#

In the old pre-release BETA days, it was ||+/-5||

plush epoch
#

That seems reasonable

tacit barn
#

I dont know, i think they should dump the attack ratio to be equivalant to who a peep can have any resonable chance of success against vs the others players ship power.
There are some i can gun higher level than myself 1 to 3 levels, and there are those still lower than i that i would have no chance against.

proper wharf
#

Iโ€™m with those who think the person in charge of balance of power is out of his/her mind.

#

I have a fully maxed out station at lvl24 with the exception of my ops, of course... lest I be lvl25. My ships are mediumly leveled up, and I have pretty decent officers in play, and there is not a single semi-serious scenario where a player at lvl28 (let alone 36?!) cannot breach my fully loaded base to get loot on the first attack. As much time and money as it takes to reach lvl24, a player shouldnโ€™t have to fear losing everything as a result of 15 minute lapse on a bubble.

#

No one should intentionally create a game that require players to play or PAY 24/7 just to have a CHANCE to enjoy it.

native oyster
#

@proper wharf you can get shields for free in the alliance store you know that, right?

#

@proper wharf can you enjoy food for free at a restaurant??

plush epoch
#

@native oyster please stop with the red herrings, second thing you said is completely different from this, in that scenario your getting real food, in this case your getting all virtual stuff

native oyster
#

@plush epoch the pleasure is real from a consumed product and service that people used their time and energy to develop. If you donโ€™t like it - donโ€™t play it. It ainโ€™t Communism

plush epoch
#

Well obviously it isn't communism, but I'm not forced to spend as much money for very little, they are called mirco transactions for a reason

#

Micro=small

native oyster
#

@plush epoch on that I fully agree with you - the cost of packages is too high and needs to be reduced while the refinery output for uncommon/rare increased ๐Ÿ˜€

#

I wish we could have a vote on that

#

Cheaper packs - more clients, revenue

flat hazel
#

Game stuck on splash screen at "CHARGING WARP ENGINES 65%"..., any ideas?

native oyster
#

@flat hazel Have you tried anything to try and resolve this already?

flat hazel
#

Tried restarting the game. Interestingly, the blue progress bar is blinking, so game is not completely frozen.

native oyster
#

@flat hazel If restarting it several times does not resolve it, try removing the game and re-installing it from the app store.

flat hazel
#

Resolved by restarting the phone.

faint vector
#

Playing this game with all the bugs in place is getting so frustrating. The most frustrating of your current, unresolved and newly-introduced bugs is when you view a system and it is completely empty of hostiles. All you can do to make them appear is restart the client.

Fix all these bugs. Players in my alliance are getting frustrated and quitting the game. These bugs sap all the fun out of the game.

eager pond
#

I have a miner suck on an ore node in Nabok, (bhawk66). Can you please unfreeze, no one can attack and i cannot move as it is stuck in combat.

native oyster
#

@eager pond Send a ticket to CS including the dock (A, B, C etc.) of the stuck ship.

eager pond
#

Ticket to cs, is that here on discord?

native oyster
brisk obsidian
#

@pastel tide download apk and use it to install/launch game. I was on house arrest until I did that. Could not even start a building or research

covert aurora
#

Anyone notice a recent drop in performance for tโ€™pring recently?

proper wharf
#

@native oyster you may want to re-read what I actually said. You seem to have missed some important details.

mighty plinth
#

Got hit by someone nine levels above me. Clearly this must be a bug.

swift dust
mighty plinth
#

There's absolutely nothing I can do to defend or retaliate (yes, I know shields are a thing, but it's nearly impossible to remain constantly shielded, even if you pay $$). My entire base is only 100k greater than his one ship. I'm not saying the game doesn't allow it, I'm saying it shouldn't, and therefore, it is a bug.

swift dust
#

Shields you get for free in your Alliance Store with Alliance Credits, you don't have to pay $$$ for them

mighty plinth
#

Not 24/7 shields worth.

swift dust
#

Yes, you can...

mighty plinth
#

I do not accumulate alliance credits fast enough to cover every second of every day with shields.

plush epoch
#

12hr shields allow me to sleep without worrying

swift dust
#

Unless you buy the ultra recruit tokens... It is a choice

thorny gyro
#

shield from the dailies + the shield from the store

swift dust
#

The other thing to do is not stay in the same system... Move around

mighty plinth
#

All of the free shields will not cover 24 hours.

plush epoch
#

You can get 12hrs worth of shields from dailies, and a 4 hr from store with daily credits, in short you get 16hrs worth of shields daily

swift dust
#

Yes... Dailies give you a 4hr + 8hr and enough alliance credits if you complete the relevant dailies... Then you have the events that pay out a lot of alliance credits... Just look at my screenshot

mighty plinth
#

All of this is moot because it's still errant behaviour to allow high level players the opportunity to attack significantly lower level players inconsequentially

swift dust
#

I have enough alliance credits accumulated to stay shielded constantly

mighty plinth
#

Good for you! I don't. And I shouldn't have to.

swift dust
#

It's by design, not a bug, and you're coved if you collect the alliance credits available

#

It depends on how you play to collect n spend the free credits given

mighty plinth
#

The design is wrong: bug

brisk obsidian
#

I played vikings. Try being an L1o getting hit by an L36.

mighty plinth
#

Just because another game is worse doesn't mean this one isn't wrong.

brisk obsidian
#

87k inf v 570b inf

#

They have it done about as well as they can. For 22 levels you are fairly well even. I cant believe I just almost defended scopely

mighty plinth
#

And "stay shielded or move to less desirable systems" only limits players, widening the gap between higher level players.

#

I can't believe it either, because thet have NOT done it as well as they can.

delicate drift
brisk obsidian
#

Look at the different sections. One of them has a message you haven't read. Sometimes I have to go through them all. But normally a mssg from panic

#

Many things I complain about in game, but when I get hit by someone that big it gives me more resolve . I hit their miners if all else fails

sick plume
#

@delicate drift i have also gotten this symbol today for the first time and can't find the reason why

tepid flame
#

Same here.

proper wharf
#

@mighty plinth you arenโ€™t alone thinking this way. Unfortunately, balanced gameplay isnโ€™t what they prioritize.

hearty latch
#

I literally have not bought anything and can stay shields for weeks without gaining any more alliance credits or shields through dailies and events. It's possible.

zenith mural
#

What do I need to do to remove the notification on the game icon. There are no messages or anything to click on to remove it. More advertising perhaps. Your programmers need fired and replaced.

#

I guess I can just delete the damn game it is ALWAYS broke somehow anyway and your prices are ridiculously high.

#

I removed the icon myself. It would take your idiots a month anyway. Just turn off notifications on the phone itself.

soft meadow
#

Armadas plug-in to app

flat hazel
#

Game stuck again on splash screen at "CHARGING WARP ENGINES 65%", progress bar blinking, but not progressing. Earlier today restarting the phone fixed it, but now it does not.

bleak sedge
#

So BlueStacks is still no working for anyone? Or am I doing something wrong?

dusk cargo
#

it's not just bluestacks

unreal pilot
#

yeah you're playing on an emulator that's what you're doing wrong.

dusk cargo
#

it doesn't work on my zenfone or lg-v30

#

it's not jsut emulators

cloud heron
#

@native oyster tonight i have same bug

#

@native oyster with shield. Can u tell me how it's work?

mighty panther
#

@flat hazel still 65% could be a network issue between you and the servers

#

@flat hazel thats the point where it tries to load your game state

#

in regards to the (1) on the icon, thats the notification counter, something goes wrong there, made a quick faq statings so that you can stop reporting this

fallow pivot
#

Hi guys have an issue with franklin warp interlock. I have one in the inventory but when i try to upgrade the engine it says i dont have one

fallow pivot
#

Ok no worries its sorted now i read something wrong

flat hazel
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@mighty panther - the 65% got self resolved again. Seemed to be an intermittent issue yesterday that continued for a few hours, but only for this game, as I am using a fibre-optic connection, all other games run smoothly.

mighty panther
#

@flat hazel yeah as said, network issues

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@flat hazel I have a suspicion where that issue resides for months, and relayed it

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but I simply don't get feedback on it ๐Ÿ˜ฆ

flat hazel
#

So other players have reported it too?

mighty panther
#

you always have these issues during peak times

flat hazel
#

Sounds like devs need to think about scalability then.

mighty panther
#

they did

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it's all behind an ELB'd EC2 cluster

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but what I think they did not take into account is amazon enforced restrictions vs hw capabilities

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specifically, concurrent connections

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I relayed that suspsicion to the devs in march

flat hazel
#

Well feel free to remind them given my incident yesterday. Not being able to gen into the game is a very serious issue that will see them losing players.

mighty panther
#

trust me, I constantly am

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they probably hate me for it, but as long as I don't get a decent answer, it's still banging in my head

#

even if the answer is: we checked, it's not the case

flat hazel
#

Do they have a ticketing system like JIRA etc? Then you could raise a ticket and keep periodic reminders on it to make it more formal/streamlined.

mighty panther
#

they use jira, but in closed enviroment

#

we don't have access to it

flat hazel
#

Well it could of course be some other kind of calability issue. All it takes is one dev to look into it once players are reporting connectivity issues.

mighty panther
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just monitor around 17:00 CEST

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coz thats around peak time

flat hazel
#

A simple way to do it would be for a dev just to launch 50 clients at a peak time, then see why some won't be able to connect. Can be fixed in a c ouple of weeks of directed effort.

mighty panther
#

at least for europe

flat hazel
#

Yes indeed, I am in fact in Europe. Maybe they don't have this issue in USA and think it is okay everywhere....

mighty panther
#

lsof -i|wc -l ?

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digit is located in europe

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also not sure what their socket timeout settings are on the servers/loadbalancer

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if it's default (90 seconds), you got a problem

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sockets awaiting to get cleaned up will stack up , exhausting the FD limits

flat hazel
#

Maybe try volunteering to help them out? You seem to be quite tchnically savvy ๐Ÿ˜ƒ

compact dirge
#

You think his expertise is volunteer worthy? He needs paying

flat hazel
#

Agreed, but realistically speaking they will not pay. And are unlikely to accept even a free volunteer service, the most likely outcome is that nothing will happen, so players will slowly turn away from a game they cannot start.

valid charm
#

I am sure this must have been reported but just in case.

#

Still reads Kumari, should have been Horizon

high cloak
#

Why for the first time EVER do I have this type of notification and why wonโ€™t it clear? Iโ€™ve tried deleting and reinstalling, cleared,localizations, not much else I can do. I got attacked yesterday and itโ€™s been stuck there ever since. Got attacked an hour or so ago, no change

high goblet
#

Yesterday, i won a full Spock but didn't receive in my officer pool.

#

What happened ? What is the solution ?

sharp mirage
mighty panther
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@sharp mirage stop abusing the tier up backgrounding

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now enjoy your bug

sharp mirage
#

@mighty panther what do you mean abusing the tier up back grounding?

unkempt solstice
#

Why do ships tier up in the dock? Shouldnโ€™t they tier up in the Shipyard? Thatโ€™s like if we replaced the engine of our car in a parking space.

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Shipyard == Mechanic

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Dock == Parking Space

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Hangar == Garage

mighty panther
#

true, but at the moment it is as it is

#

and his issue is that he tiered up a ship in the background, like shown in rev's video

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and because rev forgot to explain what could go wrong, a lot just did it

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the way works, but it is not working as intended and not actually intended to be working this way

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so I guess rev has a topic for his next vid

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'what to do if you screwed up your station following my last tip'

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he knows what to do to fix it

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actually, if you contact support, they will also give you instructions

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together with what I said, get the hint and make it easier on yourself when following them

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@zealous grove you got a video to make bro ๐Ÿ˜‰

native oyster
#

@sharp mirage Hello there, I had to remove your PlayerID as it's a risk to share that publicly.

The error you're having could be caused by one of two things:
1) Glitched repair-state after attacks. See #557163704383438850 for a resolution.
2) Ship progress in the background.

It's possible a ship that was still tiering up could have accidently allowed you to exchange it for a different ship.
This doesn't cancel the tier-up progress but might prevent you from moving your base.

Please verify that all your ships are OK by cycling through each and every one of them that you have in your shipyard.
You'll most likely find one that's ready to complete tier-up progress and once you have, you should be able to relocate your station again.

hearty latch
#

Why are names having issues appearing when zooming in and out?

#

@mighty panther, I think what EddyKong is experiencing is unrelated. The tiering up "trick" has been performed at least a dozen times without issue.

sinful moon
#

Why am I getting this error? All my ships are back and fixed

native oyster
#

@sinful moon
The error you're having could be caused by one of two things:
1) Glitched repair-state after attacks. See #557163704383438850 for a resolution.
2) Ship progress in the background.

It's possible a ship that was still tiering up could have accidently allowed you to exchange it for a different ship.
This doesn't cancel the tier-up progress but might prevent you from moving your base.

Please verify that all your ships are OK by cycling through each and every one of them that you have in your shipyard.
You'll most likely find one that's ready to complete tier-up progress and once you have, you should be able to relocate your station again.

keen pecan
#

@mighty panther [S:1379808121] - Server 22 is glitching. Every other node you select is blank.

floral oyster
#

Help not finish battle

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Vemet arix vella crew

tidal epoch
#

It's a goof h with server sync

#

Just do something to refresh sync, like move a ship onto a mining node, or open a loot chest

floral oyster
#

ฤฐ did

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But no use

celest ledge
#

bs.

native oyster
#

Getting a Huge amount of glitches, ships doing the flip flop, have to re-start the game a lot just to get readings from dailyโ€™s,

strong ridge
#

What about iOS notification?? Itโ€™s really annoying

high cloak
mighty panther
#

now easier to find for you visually orientated people

high cloak
#

Thanks VitaminTHC

#

Nothing wrong with using that system if it actually worked

gritty cloud
obsidian lake
#

make a ticket to support

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and never use vemet as captain, your ship will get stuck like that @celest vale

celest vale
#

I know that now that my ship is parked in his living room. LoL. Made one. Still waiting. Thx bro. @obsidian lake

obsidian lake
#

yw, just use vemet as officer or bottom deck next time ^^

prime whale
#

Anyone else's game crash when trying to contact support? Happens to me every time. Maybe they blocked me, lol.

heavy kayak
#

This HAS to be a bug, right? The lvl 40 boss guy game me 70m and then the first stage of 41 only gives 2m??

slow flax
#

The Augment Recruit VI just gave me 8k officer xp. The bug is that it's not listed as a possibility in the chance screen before you buy.

heavy kayak
#

You get officer xp if you get a crew member that you already have all the shards for @slow flax

slow flax
#

You should get more shards to upgrade that crew member.

native oyster