#πŸ‘Ύ-bug-reporting

1 messages Β· Page 336 of 1

mighty panther
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please report shield failures to support itself

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@torpid sparrow like the khan tokens we got in the past every 5 minutes but actually did not ?

zinc gulch
mighty panther
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@zinc gulch contact support

zinc gulch
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Right. Cuz that always helps...

mighty panther
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thats not what I said

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but they are the only ones capable to deal with it

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we mods do not have access

zinc gulch
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K

mighty panther
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also, the time tells me that the attack of that fortunate triggered the tempshield you have up

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and it took you around a minute to process the screenshot of the battlereport before you made the screenshot of your base as well showing the remaining time of that 10 minute tempshield

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also please note, if the shield is down, and a ship attacks the base successfully, he will still get res, and after first attack , the tempshield is raised

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what this NUDE guy did to you is trigger your tempshield, so he will be waiting at your door for that tempshield to drop and raid you with the rest of his ships and friends

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so this is NOT a shield failure at all @zinc gulch

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support will probably tell you the same

zinc gulch
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My 4 hr shield shouldnt have been down yet. He somehow hit through the temp shield too

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Anyway, ill send what i have to support

mighty panther
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he did not go through your tempshield

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he triggered its activation by his attack

zinc gulch
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Not thay one. There were others

mighty panther
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your screens don't show that

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and I see you made the shots 8 seconds apart from each other

rigid granite
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<@&509691205798592532> is there a know problem with 1 day shield not being 1 day long ? since i put mine on around 1745 just before event start and at 0050 i have 9:18 left

mighty panther
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based on the timestamp embedded in the screenshots filename you generated using bluestacks

zinc gulch
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Lol. Ummm... ok?

mighty panther
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00:50-17:45 = 7:05 elapsed + 9:18 remain would mean 16 hours and 23 minutes, cannot be right for a 24hour shield

rigid granite
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thats what i think aswell

torpid sparrow
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@mighty panther sounds about right

mighty panther
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@rigid granite contact support and include the math to it, have them search the logs for an answer

rigid granite
mighty panther
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I think you need to mass recall, as all your miners are full πŸ˜›

rigid granite
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no that means not fast progress πŸ˜›

mighty panther
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ah, you let em on for 5 more hours

rigid granite
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they get back to base when distroyed i push 14k an hour

mighty panther
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and then release to quick finish daily

rigid granite
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just the spamm on cargo is full is overwelming

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crashess the game every 30 minutes

mighty panther
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I'm sure that psd file has more layers then the khan token one

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part 2 and 4 being copies of each other with a red semi transparent red layer over it

keen compass
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It is great that you were planning on fixing those issues, but the incorrect timers is intolerable! Attached is a screenshot have a conversation I had today. I have been killed no less than five times in the last three days because I shall myself resetting anode and someone kills me saying I was on zero. Same issue regarding travel times two other areas. Especially going to augmented space I don't need to tell anyone how quickly you can die down there if the timing is incorrect

mighty panther
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was it an empty miner you restarted the node with, if yes, check the battlereport to see how many res you have mined

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if it's the amount of a fresh restarted node, then the node was zeroed by you before he attacked

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all you need to do is check how much cargo you had before you went on the mine, and the amount that was left on the node, if your ship got killed before the cargo reaches the sum of those amounts, it wasn't zero yet

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those are 2 numbers you can easily sum up and write down somewhere as note

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if you wanna go for foolproof evidence, make a shot of the mine, with your ship selected, should produce a shot showing whats on the mine left, and your ship cargo in the bottom left

runic moth
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II'm level 19 and he asks me to kill level 24 in front

mighty panther
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yup

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even if not nice, works as intended

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I have the same diff (level + 5x10/+6x25)

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you should however be able to finish dailies without those 2, you shouldn't even need the last mission where you need to harvest around 7500 g3

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I assume you need around 140 points to finish your dailies

mighty panther
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as said, you are showing me things I actually already declared as the 'not nice' of those missions

runic moth
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impossible

mighty panther
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not impossible, just very very hard

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you will need to use your 3 strongest ships and attack very shortly

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explorers first, then perhaps interceptors, and finish off with your strongest miner

runic moth
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I have everything to novel 19 and nothing I can do in research or upload so it is not enough for nothing is a fraud not get to do the tasks

analog junco
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BTW the circle of death on the mining nodes is not fixed

mighty panther
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@analog junco try again in 11 hours and 21 minutes

analog junco
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okie

mighty panther
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we will probably get a day shield, but if you time it right, a 2 hour shield should be enough, but a 4 hour shield just to be on the safe side

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in case maintenance takes longer then expected

mighty panther
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oh nice, I kinda seem to have broken the notifications on my side

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no more 'cargo full' until next restart/crash πŸ˜›

warped sentinel
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I still have 3 players listed (and taking up spots) on my alliance member list that have NOT been in the alliance since the server merge last November. They cannot be kicked and show different tags in-game, and yet continue to take up room on my member list. I have sent tickets repeatedly to support but no fix has been forthcoming. Is there any chance of this being worked on, or at least placed on the list of known issues?

mighty panther
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if YOU sent the ticket, gimme your playerid, I need it for support to figure out your server/alliance etc

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also it would be nice if you send me that in DM, together with a screenshot of your memberlist, marking the players that should not be there

warped sentinel
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Will do.

mighty panther
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I escalated it to devs/support and our universal leprechaun in our backchan

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not sure if they are still on

novel sand
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Can’t complete a mission in Huebr. No hostiles

mighty panther
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did you ask in GC if others have the same view (no hostiles) as you ?

blazing grotto
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Deneva system is still broken. All planets say they have slots but cannot join them.

mighty panther
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only for you or for everyone on the server ?

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and actually, that should get fixed in 8 hours, so try again in 9:33 hours

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@here please do not report any broken nodes or planets that claim to have slots but still refuse to allow you to relocate, this issue is getting fixed with the maintenance update planned today, see #⭐-official-announcements , thank you

unkempt solstice
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Is there a Beta server where we can go and report these bugs before they go live?

rain sleet
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I live in Missouri... The Show Me State, lol

plain shadow
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My ships disappear when i go to attack bases , anyone else have this problem

mighty panther
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@unkempt solstice I am trying to get them to setup such an enviroment, it is being discussed as far as I know

vapid venture
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why all the station tags in a system vanishing and thnclumpng in the corner of the screen

sour mulch
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Hey not sure if this is local or just a one time thing. I warped into one of the augment spaces (Rona something or other) and warped just by clicking warp(not clicking somewhere In the actual space). Since it was 11 minute flight, I turned off my tablet and walked away. I came back about 20minutes later with the gaming saying I had attacked someone. I’m not stupid, I know not to attack a person with a 44k power ship with my 16k ship. A glitch happened where when I warped it said I attacked someone even when I didn’t warp to a specific location.

mighty panther
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those issues are being worked on as well, but will not be part of this update, but one of the next to follow

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@sour mulch suliban bounty hunter ?

native oyster
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strange bug
used a speed up to repair my ship a bit on time and when i did the timer stopped
refreshed and the speedup was used yet the timer never adjusted

floral condor
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Tiering used to have Alliance helps. Now its not?

mighty panther
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@sour mulch oh wait, was the target location a mine ?

sour mulch
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@mighty panther no, another player as seen in he image

mighty panther
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a data node perhaps

sour mulch
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I did a random warp (using the set course buttom when in galaxy view) so I never targeted a person

floral condor
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Did Ship tiering Alliance helps get discontinued?

sour mulch
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They were on a data node

mighty panther
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@floral condor define 'used to', as I am missing it from the beginning since I play (feb)

thin lichen
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make a message and pin it

sour mulch
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But i didn’t warp to a specific location, just to a location in the system

mighty panther
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@sour mulch I think, what happened is that the 'warp' function actually randomized coordinates where a player parked or was at the time of your arrival

floral condor
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Used to. Before a condition and now different then previous.

mighty panther
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@sour mulch can you ask the opponent if he was parking there at the time of your attack ?

floral condor
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So not a Bug?

sour mulch
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He had been there for a while

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I messaged him asking what had happened

mighty panther
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@floral condor as said, I play 3 months now and always missed it in tier up, which bothered me

sour mulch
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I’ve never warped to a person before

mighty panther
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@sour mulch rand() was not in your and his favour I guess, will report it to the devs

floral condor
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Ah k. Thanks. I started in mid Dec

mighty panther
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so one month after release

sour mulch
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Alright, I’ve never seen this before but thanks for the help, maybe add something so that you won’t get randomly teleported to a place wih another player?

mighty panther
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so back then it was possible ? sure about it ?

floral condor
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I just recently got into 3 grade ships and before was using speedups soo didnt really notice

mighty panther
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@sour mulch exactly what I wanted to propose to them πŸ˜›

floral condor
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I dont have any ss of purple button when i tiered ships. Ah well. Thanks

plush epoch
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I attack this station and I can't get into it

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My envoy isn't damaged after the battle, and it doesn't have any rss in its hold

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However my alliance mate can get in perfectly fine without a problem

karmic rock
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That has happened with envoys before

wise stratus
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Is the sheild just not showing up?

plush epoch
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Yeah, wish they patched this before the station names not showing up on mid zoom, I can live with that, all I have to do is zoom in further, or tap on the station, this I can't deal with

karmic rock
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Restarting the app sometimes helps

surreal smelt
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I just had this issue...hitting station 1st hit was fine then...access denied

plush epoch
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It's way too common of a bug

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@karmic rock the time I have to restart my app is the time required to empty some bases

mighty panther
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@sour mulch done

plush epoch
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Envoy is a bugged miner

mighty panther
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@plush epoch contact support please

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@plush epoch if it only applies to you, and even is the case after restart, support will probably need to fix something in your account data

sour mulch
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Thanks @mighty panther

mighty panther
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thank you πŸ˜ƒ

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and the coincidence is very rare I guess

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but then there is the quite large select radius for the mine object

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and data nodes even got 3 large spots like that clustered

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and they kinda act like a magnet to the node

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so this bug is kinda rare to detect @sour mulch

plush epoch
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I, don't think it's just me, ive heard similar complaints before about envoys not getting in, envoys getting stuck in battle with the captiain that revives ships, and etc

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I've also had cases where I couldn't control my envoy, so it ended up hitting other ships I didn't mean to target

mighty panther
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@plush epoch so you think it's the captains capability that breaks it ? did you try without? different ship ?

plush epoch
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Isn't the captain, I have t'pring as captain, and I don't have the officer who revives your ship, ive seen people with that problem, I was just listing it off

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Reviving captain is vemet

mighty panther
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I remember I had cases myself attacking a hostile that had its turning point on a mine thats occupied, fun!, you fly towards the mine, not intercepting the target midflight, end up battling the occupant of the node

unkempt solstice
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Anyone know of a FAQ for this channel? Would be nice to know what has already been addressed.

mighty panther
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I have a few old ones in my tracker

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need to update it

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anyways, almost time for zzz

plush epoch
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Yep ik what you mean, shield, and get some r&r

pseudo halo
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I still see spinning nodes

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Even after updating game

mighty panther
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EU / US servers: 28th of May at 10:00 UTC / 06:00 EDT. Duration will last roughly 1 hour and 30 minutes - http://bit.ly/euue0528
APAC servers: 28th of May at 08:00 UTC / 04:00 EDT. Duration will last roughly 1 hour and 30 minutes - http://bit.ly/APAC0528

native oyster
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@mighty panther Why so many broken nodes still?

crimson crow
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@native oyster thats what the update is going to hopefully fix

native oyster
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Lol

native oyster
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You all have been saying this since the beginning of time

lapis kindle
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well, the bug has been harder to squash than anticipated

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but if people would stop using vemet or they would change his ability that could help

native oyster
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Y'all need to stop 100% abilities to hide under nodes

lapis kindle
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they fixed that ages ago

native oyster
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Nope cause we still can do it

lapis kindle
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if someone is under a node now they got bumped off but not destroyed by someone else

native oyster
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Never was fixed

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I can still hide under nodes with no issues

lapis kindle
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you should probably report that with details on how to replicate

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because it definitely doesnt work on my server

native oyster
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Also you can click on any planet with empty missions & hide on that planet & never get touched

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Very simply all the glitches need to be stopped which seems impossible

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There's another glitch that when nodes 0 you hop off them immediately, press Galaxy, then jump right back on the nodes. No need to wait anymore.

lapis kindle
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thats not a glitch, the glitch is that they dont refresh on your screen instantly

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they always refresh the instant they are cleared

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going to galaxy then back in force refreshes the system so you see the refreshed node

native oyster
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Not on our server. If you don't instant reset you got to wait 5-10 for it to refresh

lapis kindle
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yes... im saying regardless of what you do, the node is refreshed server side instantly

native oyster
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Oh ok

lapis kindle
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your client just isnt updating it for a while unless you force it to

native oyster
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I see

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What about the empty planet glitch

lapis kindle
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is that the unable to port thing they are fixing tonight?

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or something else

native oyster
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You know either when a planet is light colored you can hide on it never be touched

copper rose
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@mighty panther bumping this back up. No ten min shield. Lots of folks in my alliance are reporting shield problems

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Contacted support and they don't seem to be able to find the issue. The gc on my server was on fire yesterday and today

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No fun to get attacked and have no notification or chance to put up a shield

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One alliance member has a SS of a player attacking through a shield too

earnest scarab
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Help ......my ship is stick on node

native oyster
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@earnest scarab Have you contacted in-game support?

rustic stump
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<@&509690795536941056> <@&509691205798592532> the morale crew bug needs to be fixed. It's absolutely insane that if 2 ships both with morale crews fight, ONLY ONE SHIP gets the bonus!

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FIX THIS it's broken af.

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Significantly weaker ships are winning fights because your programmers are incompetent.

mighty panther
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@native oyster that only still works with broken nodes, so after this update, nope

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@native oyster if you consider 'empty planet' the glitch where you can't relocate to some planets, yes, thats getting addressed to

native osprey
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Seems like the extra EXP bonuses from bridge members issue has already been captured ... Hadley and T'laan (and I would assume others too) ... last mention was 1 week ago?

native oyster
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@mighty panther the you need to re-read what I said earlier. I said why can people hide on empty planets that had a mission on them after you complete the mission you can hide on it & not be touched

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Also no need to make snarky comments like that. Was a simple question

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If you all would have less channels people wouldn't ask the same million questions in different channels.

lapis kindle
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Which I didn't realize was a thing you could do until tonight lol

native oyster
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Thank you @lapis kindle yes that is correct

lapis kindle
native oyster
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Yes that is the glitch I'm talking about

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These all need to be stopped as they screw up the game

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I've been a game for decades & I see the same glitches in every game. I tell the devs & even they don't seem to care.

mighty panther
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forwarded

native oyster
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Thank you

mighty panther
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thx for screens @lapis kindle

lapis kindle
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np

native oyster
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@mighty panther please dont take what I say in the wrong way. I am just tired of bringing this up every damn week nothing gets fixed

robust coral
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That's #Nopely for you..

mighty panther
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oh trust me, as ios user, I know the feeling

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but with this, I dug a little deeper and found some hints as to where the problem is

native oyster
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I'm an Android user & I pay over $3,000 already there should not be these issues.

mighty panther
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and as far as I know, scopely is not to blame for the ios instabilities

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apple changed a few things in ios12

lapis kindle
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im gonna go with apple being dumb about ram allocation being part of the issue

native oyster
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In less than a year I've paid over $3,000 for stupid crap to keep crashing like this is totally effed up

lapis kindle
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goes hand in hand with them refusing to put more ram on their devices for years and years

mighty panther
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uhm no

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the app worked in ios 11

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if you'd use ios11, you'd have a stable game client

lapis kindle
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how about after they changed it for ultra memory mode in ios11

mighty panther
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ultra memory is just allocating more memory for caching, nothing more

native oyster
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I'm honestly ready to say F*it let everyone grab my rss & quit

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Just like every other game they all suck in the end when they care more about $$ than the client

mighty panther
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sends some β˜• to @rugged carbon

lapis kindle
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what device are you on @native oyster

native oyster
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Samsung Galaxy S9+

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& Samsung Galaxy 10+

lapis kindle
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thats odd. neither my s8 or s10 have any issues with the client, s10 is actually buttery smooth since they added the ultra memory client

native oyster
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I have the fastest internet too

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Well fastest in the USA

mighty panther
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thats not the fastest πŸ˜›

lapis kindle
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I typically play on 4g or terrible walmart wifi

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lol

mighty panther
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that fiber you got could handle up to 10G πŸ˜› (also in the USA)

native oyster
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Nice dont have 10G available here yet

lapis kindle
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either way we both can agree gigabit internet is plenty of bandwidth for the game

native oyster
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Yes

mighty panther
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even GPRS would do it πŸ˜›

lapis kindle
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what carrier do you use, and do you have any 3rd party launchers installed?

mighty panther
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may it be with a little lag, but would work πŸ˜›

lapis kindle
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ugh i cant imagine trying to pvp on 2g

native oyster
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T-Mobile

mighty panther
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@lapis kindle it's a samsung, it has lots of 3rd party launchers

lapis kindle
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its got the samsung launcher unless hes added others πŸ˜›

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or "junk cleaners"

native oyster
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& yes Samsung is loaded with too many launchers, unfortunately

mighty panther
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I have an S6, so I am stuck with this nasty Pele remote you can't get rid off without rooting your device

lapis kindle
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🀣

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i remember that

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couple months ago I had a customer come in with 12. 12! 12 freaking "junk cleaners" installed on his phone all throwing up popups and shiz

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literally took the phone 4 minutes to load app manager

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so i could remove them

native oyster
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Yeah I dont use any of that crap

lapis kindle
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out of curiosity do you have the samsung game optimizing thing running? if so what performance mode do you have it set to

native oyster
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I refuse the adblocker that they want me to get since it does exactly the opposite

lapis kindle
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lmao yea

native oyster
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No optimization is off

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Should I turn optimization on?

lapis kindle
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i have mine on "focus for performance"

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on my s10

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and the client runs super smooth

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so might be worth trying if your having crashes

native oyster
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I have power saving turned off

lapis kindle
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might also check if youve got some t-mobile antivirus or security software running

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i keep my verizon stuff disabled because its bleh

native oyster
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I uninstall that crap

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I dont use anything for antivirus since I don't do anything I need to use it for

tight pawn
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I attacked a base with vemet as captain, ship lost and bubble popped. Ship is now stuck on the station β€œin battle” and can’t recall repair or move the ship at all.

native oyster
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@tight pawn Only in-game support can help unstuck your ship. Advice is not to use Vemet as captain when doing so for the time being.

alpine crystal
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@tight pawn you tried restarting game, it usually gets ship to normal

alpine crystal
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Game is in maintenance already

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Until next 30 mins

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You should enjoy that mine🀣🀣

alpine crystal
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Oh , but here it's still in maintenance, yours must be early location wise

swift dust
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Recalling ships does not fix this major bug!

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Maintenance was early for us

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Here you can see what appears to be a miner that appears to be on an empty mine... And miner has 10k

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Move off and miner has 0, not 10(

alpine crystal
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You get 10k when you get to base?

swift dust
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Now mine has that 10k

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Sent ship home to see if miner is reset but problem remains

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Happens with Trit too

alpine crystal
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You get the mined cargo when you go to base?

swift dust
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No

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We are all experiencing the same problem @ivory vortex

inner edge
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Mining broken for all :(

native oyster
low anvil
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I had over 100k of g3 in one ship and 60k in another. Recalled and got nothing

native osprey
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Well, APAC is still offline ... so I can only assume they are trying to fix it there and then roll forward your servers

mystic axle
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@low anvil did you check if it went straight back to your rss count in your base during maintenance?

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More curious than anything. I always recall ships before maintenance.

native oyster
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I found a bug. SCOPELY has infected the mainframe

pale carbon
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Sooo... Now maintenance has been cancelled (and assuming being rolled back)...
Any chance of an ETA for when it's gonna be back?!

low anvil
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Dig out the old back out plan.

pale carbon
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CtrlZ

echo fern
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Asia sever still down also

swift dust
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Major bug guys... Someone didn't do any staged testing..

pale carbon
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@swift dust : I fixed your post : Major bug guys... Someone didn't do any testing..

swift dust
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πŸ˜‚ πŸ˜‚ πŸ˜‚

unkempt nova
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@Devs When are you guys gonna fix shields??? I’ve been attacked while shielded twice in the past 24 hours. Half of my alliance is getting no auto-shield after being attacked. Support refuses to acknowledge that there’s a new problem with the shields and also refuses to reimburse players for this issue. You guys are trash for not addressing the biggest issue in the game. Fix the shield system!!!!

oblique halo
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@unkempt nova support acknowledged an error with my sheild.... But then said the attacks were valid because the server logged them🀦

native oyster
oblique halo
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@native oyster is your game linked to Google play

native oyster
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Yes

oblique halo
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Try rebooting device... If that didn't work clear app caches

native oyster
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Can i report another bug, why having email, if you don't answer them, panic, scopely!!!πŸ˜‚ πŸ˜‚

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@oblique halo it did not change 😭

safe verge
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Still finding alot of inop nodes.

oblique halo
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🀣☝️

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@safe verge if the beta testers didn't ok the fix... It's still bugged

muted hinge
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@safe verge The patch broke all the mine node. It got postpone until dev fix the issue within the patch.

mighty panther
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well, I think the unknowing to be beta rabbits are eating their carrots with chopsticks πŸ˜›

bleak sigil
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Just discovered that although Kor Na Ron [S:694278480] is only lvl 27 and does indeed label the spawns as Corrupted Data Accelerator, the yield is in fact Decoded Data.

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The arithmetic on Epic Kirk's Inspirational is missing 10% across the board :

  • On his own the ability tooltip reads 50% chance
  • With one fellow Command officer (synergy label 10%) the ability tooltip still reads 50%
  • With an Engineering or Science officer (synergy label 20%), the tooltip reads 60%
  • With one Science/Engineering Officer and one fellow Command officer (synergy labels 20% and 10%) it becomes 70%
  • With one Science and one Engineering officer (synergy label 20% on both sides), the tooltip reads 80%

NOTE: I cannot assess whether this bug is in fact a text error, or also affects the actual ability.

oblique glen
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Node not refreshing at [S:1835140406 X:764.8755 Y:-320.196] just shows the spinning circle.

dreamy moss
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You can be given a "leveled event" that you cannot complete - i.e. "Level 18 Station upgrade event", "upgrade station Dev C to 18, Upgrade Dil gen A to 18, Upgrade Drydock C to 18, and Upgrade Trit Gen A to 18" *EVEN when you have already completed all of those"

narrow copper
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@ivory vortex so will there be shields issued to replace the ones we all wasted

native oyster
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Kinda wondering when they're gonna make the servers.. faster,ain't my isp atm..

bleak sedge
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@muted hinge broken node in Kaisu [S:1130110336 X:-544 Y:-268]. I don’t know if you can track my server or not

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Sorry PRCM. I meant @ivory vortex

plush epoch
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They didn't release the patch @bleak sedge

bleak sedge
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This is a new one, one related to Vemet

unkempt wagon
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<@&509690795536941056>

Federation Neighbours,
since you are not willing to support the Mining-Directive Cr4kD (Β§ 1a spinning nodes must be repaired on a daily basis) in different
territories marked on the well known Galaxy map, we have now used our advanced cloaking technology on one of the Gasmines in the Angosia System.
Regards, Tal Shiar

plush epoch
civic breach
#

Hey! Another bug! The extra 15% XP you're supposed to gain while fighting hostiles with T'Lann as captain isn't working. Surprise, surprise. I wonder how many other officer buffs are broken too.

#

Hey, Scopely, how about you hire me as DevOps manager and I promise you I'll have everything fixed in 30 days or less?

lapis kindle
#

All the exp buffs have been broken since before launch. Most of the other abilities work now. Barot doesn't, kbish doesn't (ability not maneuver), but those are (thankfully) exceptions rather than the norm now

lapis kindle
#

The only shield I see is your 10m auto shield

plush epoch
#

Yeah thats what It looks like

dusky cobalt
#

Getting tired of this BS where I can't navigate in the face of danger

plush epoch
#

Agreed

void sand
#

I had 8 hours shield activated was almost ending

dusky cobalt
#

Anyone else get this between screens? I have to restart the game app each time, 4-5 times a day

tidal basin
#

Hi there. I have Arix and kumac on my vahklas. When backlash hits, I just see it twice. It doesn’t show up and burning and β€œwatch the world burn” doesn’t trigger. Instead I see plasma backloads twice. Am I missing something?
Thanks,

lapis kindle
#

his burn only lasts one round... the round it triggers on. so it cant activate any abilities that require the opponent to be burning at the start of a round

pine gate
#

played since day one screen orientation is often reversed. Only with this game no one else fucks it up.

#

only with this app

mighty panther
#

rotation lock ?

#

sorry, but I never had that issue

autumn quartz
astral gale
#

cloaked ship

cunning mirage
#

I have such problem for now:

I have now some bug. I was taking all captains away from the ships, dock a and b and c. Then iΒ 
had base attack...after that i cannot repair and using my docks A and C.Β 
Cannot change ships and assign any captain to the bridge.

#

Support team know that bug but..no help for nowπŸ™ˆ

native oyster
#

@ivory vortex Could you kindly help with support. Due to a bug PvP battles in Constina did only register in part. 11 battles not registered, 4 did. Support acknowledges a bug but won’t gift me the rewards or return the resources for participating. Can you help out? Thank you in advance.

clear imp
#

Why doesn't my vault protect my resources during a base attack? It's supposed to provide 60000 protection and after attack I have less than 10000?

frank tundra
#

Hey do you guys notice that after a little while playing you don’t get any more alliance help requests. And if you force quit and restart then there’s a bunch of help requests pending.

native oyster
#

@ @frank tundra yes, also the timer of gift button disappears after a while

unkempt solstice
#

@clear imp you only have a percentage of your maximum storage based on research. The research tree item is called Parsteel Safeguarding

swift dust
#

Bug introduced in last update

silent thorn
#

@swift dust thats not a bug thats how much it actually cost for a while now

#

@swift dust if u restart ur game u will the 2 number will match up

swift dust
#

still a bug

proven tartan
#

Did not get rewards

plush epoch
#

@autumn quartz klingons have cloaked ships, they just brought the feature over to the game

#

@proven tartan you got scopely'd

paper trellis
#

@ivory vortex since my help request in game have gone unanswered I did the required limited officer event of spending 150k officer exp. And the items did not unlock seems it really mean spend 150,001 to unlock

mighty panther
#

The Void !

silk hemlock
#

Updated the game and it stops loading at 25% and reads localizing any help please

mighty panther
#

reinstall and hope your game profile will be recognized

slow flax
#

More data on the broken node bug. In this case, Ship A was on the node and attacked by a Bounty Hunter with Vemet on board. My Envoy entered the system and I moved ship A off the node, but the node still registered ship A on it and still mining. Rss count was going down. When Ship B got to the node, Ship A went in warp to recall automatically even though I wanted to sacrifice it on the BH coming after ship B. Ship B did not assume control of the node and ship A is now in warp for 7m while still mining the node. I have to kill off ship A to repair the node.

mighty panther
#

Vemet = BAD, don't use him for the time being until the issues he causes are resolved

plush epoch
#

Vemet = frustrated player base, and battles longer than verdun

mighty panther
#

I think his resurrection capability screws things up

slow flax
plush epoch
#

Keep mining away man

slow flax
#

It was an accident. I didn't intend for him to warp out. That happened automatically as a result of new mining code.

plush epoch
#

Use that cloaking device to your advantage

slow flax
#

Maybe somebody can still hit the mine before it zeroes. That's when it's lost I think.

#

Nope, it's lost now. As soon as I went to focus on another system, and returned, the node was broke. No longer shows ship A mining it.

#

So the simplest steps to repeat the bug is to get attacked with vemet, then view another system and return.

#

If you can get your ship destroyed before leaving the system, you can fix it.

#

Once you warp out though, it's all over.

#

That new feature that recalls your ship when another one lands on the node screwed me because I couldn't sacrifice ship A into the Bounty Hunter targeting ship B. I had no way of stopping the recall.

slow flax
#

The mining that was being credited to ship A doesn't actually add to it's inventory until you can clear the node. The inventory stays still. I used to be able to just warp out of the system to clear the node and claim the mined rss but the auto recall didn't do that.

vagrant dawn
#

@ivory vortex - my ship is stuck inside a station and I can’t play the game now as I only have two other ships

white pebble
#

@proven tartan There is absolutely no way to complete that event if you have already constructed the buildings it requires before the event started. Even if you level up your ops so that you can upgrade them to the level after that, you still will not get credit. It's a broken event and I've already reported it.

proven tartan
#

@white pebble thank you just needed to complain I guess I want my goodies!

dusky cobalt
#

Please fix this warping BS. I was already in this system hitting level 27 faction reds. I tried to navigate in system to across the screen and now I'm fricking warping. WTF? 3-4 times it's happened now.

#

And now I'm fu***! DEAD

plush epoch
#

Nice

unkempt solstice
#

Anyone else having problems scrolling down to the latest post in the #⭐-official-announcements ??? Everytime I scroll down in iOS it pops me back up a few posts. I clicked the popup from another channel.

dusky cobalt
#

Please fix the WARP SPEED issue where it says you'll get there in 9 minutes. The only fix is to rearrange your officers. This is annoying if you don't pay attention and warp out, ensuring your travel takes a long time.

#

Also I want to report a bug. It's the next maintenance release. It seems whenever Scopely introduces a "fix", more bugs appear. 2 bugs appear for every 1 bug "supposedly fixed".

chilly inlet
#

Will the various station related bugs such as floating names, inability to see station level at mid-zoom be addressed with this next update?

native oyster
#

Will spinning!! Bellas

lapis kindle
tulip cosmos
drifting iris
#

so I have chen cap gaila off and otto off in a kehra attacking a 54k mission objective for an augment mission '1 Operative Mason'

#

when I attack the lvl17 hostiles in rom space I get all the abilities in play I would expect

#

when I attack the '1 Operative Mason' I get .. only otto abilities reporting in

#

vs

#

sorry I have one detail out of line, a lvl26 trader is not a lvl17 elite, wrong log entry, but the point still stands

astral gale
#

I just ticked over to Ally with the Augments, hoping that my faction store would update. Been sitting waiting for the rare to show up since I had 400k rep at least

I still am unable to buy rare plutonium in the faction store. I am stuck unable to upgrade my BB as it needs rare, unable to do the next BB mission because it needs rare. There are no more missions relating to the Augments so this must be a bug.

steel gull
#

[S:830770182 X:699.375 Y:-362.5433] spinning wheel on this node

native oyster
#

@astral gale Rare plutonium is only available at Ops 28 I think

#

@tulip cosmos force close app and restart and they disappear

astral gale
#

I am ops 29 @native oyster

native oyster
#

Oops! Just did a search and it's OPS 30

#

I'm only at 23 so not really paying too much attention to it!

frigid crypt
#

Going for instant research upgrade on battleship and Latium Account missing about 14k

astral gale
#

You are kidding, where was that ever passed onto us? Why allow us to get this far off you need a certain ops? Ops locking for miners (including faction miners) is a joke - remove ops locks Scopely!!

<@&509690795536941056> @native oyster

#

Actually, one of our alliance members has the same issue as me, and they are ops31

quasi depot
high trout
native oyster
#

@astral gale it is utterly bewildering to me that Augment missions require both ops AND faction reputation to complete

astral gale
#

Until you mentioned it, everyone I had asked just said to me - you have missed a mission (which I haven't). This type of information is no where that I can find, and it is exactly this type of information that should be freely available (everywhere) as it will stop unnecessary support tickets being raised and therefore free up support staff to look into real issues.

stable elm
#

There hasn't been any fix to the spinning nodes in Astrida, Nelve or several others as you announced. As a matter of Fact, there are even more now

jolly quartz
mild quarry
#

Every time I load into the Nelve system, game crashes, which means I cannot access my closest G2 crystal

mortal haven
#

having a problem help requests dont show up, restart the app and it could show 10

jolly quartz
#

Wow.. this bug reporting works wonders!

dusky cobalt
#

Yet more fn' bugs. Can't see shit in this system, intermittently. Ongoing for a few days now. Last time clearing localization helped. This time, nothing is helping. Fix this BS

plush epoch
#

@dusky cobalt patch comes out tomorrow

jolly quartz
#

@plush epoch what about my issue?

plush epoch
#

All I can say is soon, I'm not at scopely

#

"Soon" as in armadas soon

rustic stump
#

<@&509691205798592532> my Ship B is stuck in combat. Please ask customer service to expedite my ticket

robust coral
#

πŸ€£πŸ‘πŸ» like they expedite anything... they couldn't expedite a πŸ’© if they tried.

rustic stump
#

Ship stuck in combat is a serious server side bug that prevents the affected person from shielding, so can lead to complete and total RSS loss if not dealt with quickly.

#

It's the kind of thing that should, and I think does, get expedited.

lapis kindle
#

then stop using vemet for anything

#

@jolly quartz you need to submit a ticket in game with screenshots of your player ID and stuck ship

#

@rustic stump remove your player ID, someone could steal your account with it

noble moss
#

@rustic stump - forwarded to CS. 🀞

rustic stump
#

@noble moss thanks

#

@lapis kindle I was previously told by a mod that sharing the PID publicly is safe, but I've removed it just in case.

#

@noble moss can you confirm please whether sharing the PID publicly is safe or not?

noble moss
#

Tbh, I've heard conflicting information on that. I typically advise that people PM to me to be safe, but mostly my paranoid nature vs any knowledge of actual risk.

rustic stump
#

Understood. I'll keep it private in the future. Thank you.

grizzled field
round folio
#

the spinning drought wheel of miners sufferings is not fixed

lapis kindle
round folio
#

Well I linked it to the last maintenance, let's see. Thanks for notice

flat marten
mighty panther
#

@flat marten did you try to clear localizations yet ?

#

personal opinion about PID's, I think it would still be better to transmit those in private to us upon request

#

it might be safe to share public, but I think otherwise about it

#

not going to specify my concerns here, just in order not to give idea's to those willing to abuse it that way

#

a playerid for example is actually considered level 1 privacy data

potent garden
#

About 20 times a day for the past week when you try select anything in a system or in galaxy it never allows you to select it constantly having to log in and out especially annoying when in hostile systems. Where is the fun in that???

mighty panther
#

not having that issue @potent garden

potent garden
#

I feel lucky πŸ™ˆ

#

A few on my server are...

mighty panther
#

</sarcasm>

potent garden
#

πŸ˜‚

mighty panther
#

any other people having @potent garden issue?

#

@potent garden do you know what server you are on perhaps ?

potent garden
#

No sorry unsure on what server how would I find out... yeah a couple of guys in my alliance plus a few others I spoke to have this issue @mighty panther

mighty panther
#

@potent garden could you give me your playerid in private ?

potent garden
#

Yeah sure

mighty panther
#

I've put it in a backchan with a couple of devs in it, they are not on now, but will read it when they are

potent garden
#

Ok thanks @mighty panther πŸ‘

mighty panther
#

@flat marten could you also give me your Playerid in private ?

#

@potent garden just a question, would you somehow be able to make a videoshot of that behaviour ?

#

or anyone else with that issue

#

since a screenshot obviously would not show whats going on

potent garden
#

Yeah I can... next time it happens I'll make one and send send it to you

mighty panther
#

that would be nice

potent garden
#

At first I thought it was maybe my phone but does same on tablet

mighty panther
#

the more details we have, the better they can analyze it

native oyster
#

I cant't see the time in the accelerator ship repair

grand yarrow
#

your crap maintance still left my blind etf

potent garden
#

Now my horizon usually with my mining crew is 5.9k an hour is currently mining at 2.9k πŸ˜‚πŸ™ˆπŸ‘ŽπŸ‘Ž

#

What is going on like!!????

#

My t3 horizon with no miners basically mining at same rate @ivory vortex <@&509691205798592532>

mighty panther
#

Barot does not increase G3 mining

#

or whoever that is you selected as captain there

potent garden
#

I've just realised its not barot I picked but hos identical twin the trit miner πŸ™ˆ

native oyster
#

Kbisch

potent garden
oblique halo
#

That's k bish not barrst

glacial sluice
#

The game crashes all the time on my iPad 2018 (6th gen). Is this a known IOS bug or is there more to it? Reinstalled the app, cleared localization data, turned off all sound nothing works. Crashes on it's own, when i click a menu item, selecting a ship. Mutiple times per hour sometimes after 5 minutes it already crashed.

native oyster
#

Ok since the game is back up from update , GUESS WHAT SCOPLEY. The Event won button is back hahahhaha you guys cant even get one thing right . So glad I'm not one of these poor people you have paid big $$$$

#

Oh and the ships are laggy as hell now they just cant seem to catch the hostiles , and then all of a sudden they do and your ship does the twilight zone . Like stuck on repeat trying to catch up to itself

mortal haven
#

cant collect rewards

grand yarrow
#

did update from store fixed my issue

flint oyster
#

The daily total is broken so you can not open daily reward chests. Worked before the update.

placid dagger
#

πŸ˜’

sharp shoal
#

While I was at work tonight playing the game on my breaks I set a 4 hr shield at 8:30 pst before returning to work for the last 1 1/2 hours of my shift when I got back on at 10pm pst my 4 our shield was gone and may base was under attack, it showed 4 seconds on a shield while I was being raided this was a half hour before the shield was supposed to run out. When I contacted support they called me a liar saying that everything worked as it was intended and refused to restore the 50 million lost resources that were do to my shield failing early, This is not a way to ensure happy player your customers service sucks and leaves a lot to be desired, I will no longer spend anything on this game again your customer service reps are rude, it would not have cost you anything to restore my resources and would have helped to show you actually care about the people that play your game and spend their money on it. My name in the game is GeneralHashTag from Iron Armada. Hopefully this message will reach someone that actually cares at scopely Star Trek fleet command, the game is even down at this moment because of all the problems. I have wrote a review on apple iTunes warning others. I don’t really expect any developers will read this or care and try to make things right, but I figured I would post this here anyways explaining what happened and offer a little advice that calling your customers a liar is not a good business practice. P.S. i I could I would try and get a refund for what I have spent on this broken game and just quit it entirely and be done with it. Just wish I could get back all the time I have wasted. @ivory vortex

native oyster
#

Rewards not being received

wooden iron
#

No comment on event rewards?

verbal plank
#

When will it be fixed? Because events reset is in 4 hours and I will not be able to get the rewards after.

valid epoch
#

Yeah.. I just saw it, they Broke Dailies

native oyster
#

@ivory vortex this must be getting tiring for you mate , they tell you to tell us they have fixed it . And it comes back worse every update .

#

**So the claiming of rewards, be it daily or events; is being worked on as we speak. **

#

@native oyster CAPS WOULD BE JUST AS EFFECTIVE

#

ARGH

verbal plank
#

I didnt get my kln or research events rewards either

#

Urghhh and i nd those uncms for prime researches

long steeple
#

I'm unable to log into game now, loading stops at 25%

wind ferry
#

IOS? Then u need to re-install

young nebula
#

Daily rewards not working properly on APAC server. Not awarding when collecting and not counting towards totals

verbal plank
#

Thx scoeply for fixing the rewards bug

sage cliff
#

Yeah we all having issues with rewards ugh

young nebula
#

Finally awarded after half an hour

wooden iron
#

Hot fix is in... rewards there now, just have false daily completion flags now lol

alpine crystal
#

Empty node Miner attack not fixed

#

If you lose at an empty node, whether it's fat or not, you or any other player can't attack that ship again

cursive pewter
#

Daily missions are broken now after update. Can’t collect and doesn’t add to milestones...

native oyster
#

@cursive pewter Being worked on. Some people are reporting their rewards coming in. Give it some time. πŸ‘

alpine crystal
#

Cant login

native oyster
#

could be volume issue with lots trying at the same time after maintenance, force close app, restart your device then try again

alpine crystal
#

Tried logged in now after 2 min

#

But there is some issue after some time and I need to restart the game

deft rose
#

Officer Helvia doesn't work on North Star 9th grade (Cargo is not increased)

#

Mayflower has not fixed yet

alpine crystal
#

Looks like servers are overloaded logged out after some time

dusky cobalt
#

Please fix the issue where you can't click on any object like s base, or system. This crap started after the last update a week or so ago

muted hinge
#

@mighty panther Barot does not increase G3 mining.....Huh, what?....

frank vine
muted hinge
mighty panther
#

made the same identity mistake

muted hinge
#

HIs captain maneuver say it increase the rate of Crystal mining. Nothing say G2 or G3.

#

ah

mighty panther
#

since I am romulan favoured, need ore for my dailies, so stonn is my choice

dense axle
muted hinge
#

It is ongoing fix.

#

It is not include in recently patch.

#

It is Known issue. It is on list to fix.

native oyster
#

Latest client update fixes it

#

Android was up yesterday, not sure on iOS

muted hinge
#

Uh nope. I am on lastest Android client update.

#

Oh nvm!

#

It is fixed. My bad

#

I did not recheck

glacial sluice
#

works for me again on ios aswell.

alpine crystal
#

@native oyster what about empty node ship can't attack issue

#

If ships on empty node, someone attacks it and lost , then no one can attack another time

native oyster
#

First I've heard of it

cursive pewter
#

@native oyster waited over an hour now - still didn’t get the rewards on the daily milestones...

muted hinge
#

@native oyster yeah. It happen to me

native oyster
#

Must do some quick testing

alpine crystal
#

Do dev's know about that empty node issue?

native oyster
#

I'm not sure, will find out

frank vine
#

@alpine crystal i think we have the same issue. I posted above. I tried to clear the mine, killed the ship but I can’t mine on it. Then today is what I posted above.

alpine crystal
#

My is different, once anyone lost with the ship on empty node, no one can attack that another time

#

This one is a bug that needs to be fixed ASAP, you or anyone else can't attack that player again on that node, I lost 15k cargo due to it

#

I need to report this to dev's

#

Came with that buggy update in which bases name were flowing around

dusky cobalt
#

Same shit still. Fix this please

#

NEW BUG. Shows a zero node when not zero.

#

These clowns fix 1 bug and add 2 more. UnFRICKENreal

high goblet
#

The fix was only to add a 8h timer when you leave your ally. THEY DIDN'T FIX ANYTHING AND MADE THE GAME MORE TEDIOUS !!!!! 😦

dusky cobalt
#

@high goblet Agreed. Anything to milk customers

upbeat pagoda
#

This Happens often when i select my own base

#

After that i canβ€˜t select anything and i must restart the game

glacial sluice
#

My empty mine did not respawn it just vanished. Great new feature, no mines left no mining.

dense axle
#

It’s probably there Zty, click around where it was and it’ll show a mine in mt space. Happens a lot.

slate pecan
#

Update fixed previously broken nodes but it's still possible broke them again (using Vemet as captain and get hitted by hostie while stay on mine)

brazen pecan
#

My ship is stucking in a base and it says in battel already an half an hour! No restart helps! Geat!!!

noble moss
#

@rustic stump - you should be good now

rustic stump
#

Thanks @noble moss ! Confirmed ship is usable πŸ‘

noble moss
#

Gala worked magic.

lean scaffold
#

I've got a dummy mission that won't go away. It's called TEST MISSION 1. It gives mission start text every time I open the game, and close mission text shortly afterwards, but doesn't go away.

native oyster
#

@cursive pewter How about now?

cursive pewter
#

@native oyster Well the dailies work again but I was cheated of three rewards while it didn’t, but finished the dailies now with other missions...

native oyster
#

If you feel cheated out of anything due to this, contact ingame CS and they can check if you missed any rewards or if you did get them after all.

cursive pewter
#

I have contacted support hours back when it happened

native oyster
#

Anyone else have their shield drop during the maintenance?

unborn bone
#

@ivory vortex @mighty panther if today's maintenance was to fix broken mining nodes, why did I get this response after pointing out after the maintenance a broken node?

slate pecan
#

And what about new broken nodes?

empty peak
#

My ship is now stuck in battle, on a base, so although I have kost the battle, my ship hasn't returned to base, so I don't have use of the ship, docking bay or the ability to use relocation tokens. Must say that this is very disappointing, as it will hamper my effectiveness in both of today's fractured empire solo events.
How do I get my ship back , has this happened before?

lapis kindle
#

@empty peak open a ticket with support with a screen shot of your player ID and the stuck ship. And don't use vemet to avoid this in the future

unborn bone
empty peak
#

@lapis kindle thanks for the heads up about vemet, have opened ticket with support, figured they are using tortoise mail, as I haven't had a response yet

terse light
tulip cosmos
#

Again with those stupid messages that scroll for 30 minutes!!!!!!!!!!!! Impossible to click on the chat alliance and everything at the top of the screen. The full cargo is displayed 3 or 4 times with each attack; once is enough! Think about it, damn it!

slow flax
#

It looks like most of the circle-bugged nodes are working again but there are still unselectible nodes like the one here in server 20: [S:625581925 X:519.4824 Y:-302.8298]

#

I can see that there is no highlighted square border around it but the green planet is unselectible and therefor, a region of space near it is impossible to reach.

#

@terse light Please provide your server number and the coords to that ship.

#

@empty peak My tickets have been resolved within 4 - 6 hours for stuck ships but they may not send you any notification when it is fixed so keep checking. You may have to be offline for them to fix it.

tulip cosmos
#

Bug #3460 : On other system, sometimes the button disappears when I'm located in about the same place as in my original system. It's totally stupid and it's five minutes of programming to fix it. Finally... for a programmer who knows how to program, of course.

slow flax
#

yeah, I've reported this bug in great detail. It hides the button when your viewing the same region of space as your base even when looking at another system.

rustic stump
#

<@&509690795536941056> <@&509691205798592532> seeing some new node bug. In some cases when the node is 0 we are unable to attack the ship on the node. After the ship resets the node it is attackable again.

#

Will try to gather more info, that's all I know for now.

slow flax
#

That protected zeroed node bug was reported a week or two ago after an update. You need to be sure to kill the ship the first time. Essentially, if the node is zeroed and you hit the ship but don't destroy it, nobody can attack it until it moves off the node.

tulip cosmos
#

Bravo !

#

As usual, 3 weeks to fix 3 bugs and add 10 new ones... It's hopeless.

slow flax
#

@tulip cosmos I think you just need to restart your client app. It looks like it's using an internal error code and can't communicate back to the server to look up what that code means in your language. Even if your language is English, they probably use the same mechanics to look up text as any other language.

native oyster
#

@rustic stump I'm on that node issue with Devs now

slow flax
#

It cropped up with the safe mine landing feature.

rustic stump
#

@slow flax that may indeed be what happened. The ship was partial HP, so possible someone else tried to attack it and failed.

tulip cosmos
#

@[srvr 020] jclovis3 I have to restart the game every hour, or even more, if I want it to work. It starts by no longer sending me the chat private messages, then it responds slowly, then the display shifts in time, etc... always 200 or 300 bugs that come back all the time and only 1 bug fixed per week. Looks like they're sleeping at Scopely's.

slow flax
#

I have intentionally tested that theory on many ships on zero nodes (trit) and was successful in every one to replicate it.

rustic stump
#

@native oyster it could very well be the bug @slow flax mentioned. Unknown exactly, but it's possible given his description.

slow flax
#

The drop out in chat and alerts during game play seems to be the result of some sort of communication channel being broken. It has no detection mechanism to reset it without restarting the game.

tulip cosmos
#

For example, this bug was reported in February, and 3 months later it is still present...

slow flax
#

The ship stuck in server 20 at [S:1790049115 X:-110.3853 Y:667.024] is still there after all the latest updates. It's been there for over 5 months now.

#

@tulip cosmos That would be what I have called the "dil-shot-bug" which you can read about in more detail searching for that term. If your ship has enough cargo capacity to pull the last of the unprotected rss (the dil shot) then it fails on some bases. You have to use ships with smaller cargo cap or partially fill your cargo from hostiles and juicy miners if you're down to your NS.

terse light
tight blade
#

Augment space all has warp 26 limit, my tier 7 BB can’t go anywhere there now

terse light
#

@slow flax as pictrue above.

tight blade
#

You done Fd it up scopely πŸ–•

slow flax
#

@terse light We can't enter system names in the search. You'll have to copy and paste from the app to Discord or type it manually in the format [S:#### X:### Y:###] including the braces.

#

The devs will also need your server number as this is a server specific issue.

#

The devs will also need your server number as this is a server specific issue.

#

An old UI bug still persists with the client. When you repair a ship and get down to the last 5m and tap the FREE button, the text on the button changes to INSTANT and is remains enabled.

terse light
#

@slow flax [S:218039082 X:-96.20703 Y:-11.1066] don't know where to wear h for the server number in the game.

slow flax
#

@tight blade I can't duplicate this on my server. Try restarting your client app.

wraith shard
slow flax
#

@wraith shard Did you select a ship that is in the same system as the base before you tapped on the base? It shows the currently selected ship as warping still.

wraith shard
#

Okay it says that I can attack it now, thanks

terse light
#

@slow flax found the server number and also found a lot of other ships that are an issue in different systems. Server number is 145

upbeat pagoda
#

@tight blade in which System is your base? Do you Need to this System Warp 26? That is no Bug...

#

Place your base in a lower system and you can Fly to the augments

heady lava
#

Can something be done about the server's connectivity issues... I keep getting booted after 5 minutes of play.

stray steppe
#

I have Marked these as red I have opened them each individually I can't delete them because the trash can is still grayed out yet every time I read these and I reopen the game the system still thinks they're brand new yet the time stamps on them as you can see they're not. Is there something that can be done about this? Also when is the trash can button going to be working and when can we access our inbox?

bold narwhal
#

Another bug - Happened with last week's client update. Still happening in this weeks client update. At times only menu items are selectable. Cannot directly tap a ship, station, mining node etc. Have to restart the client for this to work correctly.

versed radish
#

I was a victim of the automatic 10-minute shield bug. I have proven to technical support what happened through captured images and requested the refund of the lost resources. They acknowledged the problem but refused to refund me what I missed because of this failure in the game. This is a disrespect to the player. I help finance the game by buying packages, I deserve more respect.

#

I raised the shields manually after 4 minutes from the start of the attack

alpine crystal
lethal harness
#

I hear from many that the shield bug is back. Peace shields do not work properly any more! The attacker will not see a shield and he can attack even though a shield is on.

plush epoch
#

@alpine crystal that's known as a fleet arrow, it means an armada of over 100 ships is warping together

#

Or you have a couple giant ships

dark sable
#

UnivialBro Bug? πŸ˜‚

lethal harness
#

πŸ˜‚πŸ˜‚ Wird ja immer besser..

unreal pilot
#

A fair number of the event hostiles are now bugged, can't be targeted.

violet heart
#

ok, so i'm trying to wrap my head around this math. my kumari with max Repair Diagnostics, max Battleship Repairs researched was 2 hours 43 minutes. I researched Prime Repair Speed, which states +100% to the Repair speed of ships, but we all know it technically reduces it by half. Well instead of maybe 1 hour 26 minutes, it only dropped to 2 hours 12 minutes.

rustic stump
#

Welcome to the magic of Scopely percentages

#

They're all misleading and wrong

#

False advertising, in other words.

cursive pewter
#

They would just say that other bonuses apply too and the 100% from prime only affect the basis repair time without the other bonuses πŸ™ˆπŸ˜œ

#

But even then it wouldn’t make any sense mathematically speaking πŸ˜‚πŸ˜œπŸ™ˆ

quasi bolt
violet heart
#

@quasi bolt well i don't think you can "skip" over a system if you've not discovered the one in the path before it.

#

and although i don't understand that language you play in, ship shows warp 19, you need warp 24 it looks like to reach those two

autumn socket
lapis kindle
#

@quasi bolt theres an issue with scotty in the jellyfish. if your envoy also has warp 22 put him in there andyou should be good to go

molten python
steady thorn
#

How can i stop the dummy mission?

placid dagger
#

You can't

native oyster
#

@molten python i would try restarting your device, if that doesn't work make sure your account is backed up to googleplay or gamecenter then delete and reinstall the app

@steady thorn contact customer support in game and they can remove the mission for you

gaunt solar
#

Can anyone replicate this behavior? I sent my NS and an envoy to the same mine in Tau Ceti. The NS is much faster and got there first. When the Envoy reached the mine, the NS was automatically recalled home without user interaction.

chrome quartz
#

When assigning crew to a ship, clicking on info comes up with the info screen, but the red x is not working to close info screen. Trying to click it selects the items behind the info screen (captain maneuver details). I must click the upgrade button, then hit back to get out of crew info.

quick idol
#

@gaunt solar can you repeat that every time?

#

Or was it a one off

gaunt solar
#

I've only done it this morning. Haven't tried to replicate it yet.

toxic coral
#

Same behavior: NS was recalled automatically

tight blade
#

Tried 3 times then gave up

uneven jay
#

2m12? are you in the same system !?

native oyster
#

Wish you'd stop nerfing the chests,and drops..2 days ,no relocation tokens,or latinum in my chests..kinda ridiculous

obsidian lake
#

yep they are nurfed 😦

tight blade
#

No I took screenshot after I recalled ns

#

Guess the unforeseen problems had unforeseen problems which bring ever more unforeseen problems πŸ˜‘

#

Refinery is still shit btw

#

Fix that

dreamy moss
#

The node at Kepler-018 x:669 Y:-418 can't be attacked... even though there is someone "Mining" the 0-node

#

I thought the nodes were being fixed

pine garnet
#

@ivory vortex Just as you fixed one bug which stopped me from using one ship entirely (the fact that people would attack a mine and regardless of my ships location I would be attacked) I have now lost a second ship..

#

@ivory vortex ship is damaged so cannot be used, but has no captain so I cannot repair it. Genius.

sour mulch
quartz current
#

Low priority...
I levelled up Otto today, cost exactly 100k so it gave me top reward on event....but it didn't remove event from current to completed, only when I went over 100k did it move to completed. I guess it's rare for anyone to land on the exact target, so prob not that important

native oyster
#

When completing repairs error message (Server Error) comes up.

alpine crystal
#

@tight blade it's a big bug, I think they are not aware of it

#

I lost 15k cargo due to it, 2* gas

placid dagger
#

@quartz current same with research for me

upper niche
#

@ivory vortex says not tnough resources to repair. However there is. Multiple times with this issue. Usually when using latinum to make up missing RSS. It increases the RSS then doesn't let me repair until I get enough from other means anyway.

leaden elm
floral mirage
#

new client is very very slow to load pages lags hugely

pine garnet
#

If i select my broken ship I now get broken graphics. Yay!

On a side note has anyone experienced the damaged ship with no captain before? I'd love to hear how it was fixed.

dense osprey
#

Thx for fixing the mines. Since that update I no longer receive notifications when I'm attacked or when a mine is depleted. I do, however, still get peace shield expiration and ship repair complete notifications. This is absolutel. no exceptions either way. Didn't realize how much I relied on the missing ones and want them back. Ty

#

PS yes, I've restarted the game and have a good, strong internet connection.

#

PPS I have not changed my settings

slate bane
#

I have closed out the game and restarted it with no change.

true ore
#

dude, that says "Attack Klingon Ships"

#

and it says "Hunt the Klingons!" and it says "Invade Klingon Space..."

slate bane
#

Woops

#

Misread the damn message

true ore
#

lol

slate bane
#

My bad

#

Nevermind...

dusky cobalt
#

FIX THE BS where I can't select any freaking systems! You "fixed" alliances by not allowing people back into the alliance for 8 God damn hours, but you won't fix the real bugs. No wonder people no longer want to play or pay.

#

I can't navigate anywhere!!!!

lapis kindle
#

@slate bane the romulan star empire forgives your transgressions... This time

cold solstice
winter shoal
#

Spocks ability seems broken. It activated, but didn't restore shield.

quick idol
#

@cold solstice #NerfPayflower

trim river
#

has someone else the bug, when raiding and the station is open, and then attacking with the envoy, that only 1-2 attacks works and then are all my envoys bugged und nothing happens when i attack the station. Raiding are useless fore me at the moment... sorry for my bad english

slow flax
#

There are some errors with respect to officer classes and the symbols assigned to them.

  1. Helva is listed as an Engineer with the Command symbol.
  2. Vemet is listed as an Engineer with the Science symbol.
  3. K'Bisch is listed as Command with the Engineering symbol.
  4. Hadley is listed as Science with the Engineering symbol.
  5. Darwin is listed as Command with the Engineering symbol.
    .
    When I sort by Class, they are sorted by the symbols, so I will show you the text of each.
#

I fear this may be messing with the synergy bonuses.

rustic stump
#

@slow flax the mining officers all have synergy bonuses that SAY they work (+30%). You can fit out 2 mining ships with 100% bonuses. Thus I'm guessing it's a text/translation bug.

slow flax
#

Some of mine don't make it to 30% yet.

lapis kindle
#

It is a text error, but I promise you it's not affecting synergy

#

Both setups max synergy even though helvia and kbish have the incorrect roles on their information panel

slow flax
#

OK, I've just confirmed, the times when I have less than 30% is when I have two of the same symbol in the group.

#

Still, should be an easy fix. I think this would be a server side fix since new officers seem to come out without client updates.

azure egret
manic saffron
#

I am not getting any points in this event I have joined the fight and hitting targets I am supposed to be but no points

coarse shard
#

My ships keep redirecting themselves to previous systems. When I double tap on empty space in a system to send a ship to that point, my ship ends up going to another system, usually the most previous system it was in. I just sent my vahklas to Vulcan and before I realized what happened, it was destroy by a suliban bounty hunter because it went to Augment space instead of Vulcan. That's an expensive and time-consuming repair.

unreal pilot
#

@coarse shard I've been having the same thing happen since the repairs were "fixed"

glacial plume
#

Still waiting for federation faction points to go up.

#

You need more federation faction points to advance research.

silent thorn
#

@glacial plume u cant get to 12mil yet

prisma kindle
#

Has anyone noticed the the rss generators are slow to make Dilithium and Tritanium? It feels as if they take forever to make anything.

dusky cobalt
#

There's a new bug where if someone on a zero node is attacked but wins, they can no longer be attacked

molten rampart
#

The player AndyG has the ability to attack shielded stations and bring the shield down. Has happened to several people in different alliances on the last week

reef ginkgo
#

My ship is stuck in a other base. Some admins online?

native oyster
#

@reef ginkgo That's something we can't speed-up for you; you'll need to contact in-game CS for that.

reef ginkgo
#

D's?

#

Cs

native oyster
#

In-game customer service. You can find them by going to Settings and then FAQ. There's an article on how to contact them and describing the details you'll need to provide.

reef ginkgo
#

I have wrote there. Last time I support over discord and one admin managed that in 4 hours

native oyster
#

Was that regarding a stuck ship? I was not aware they could do that, I thought not.
Either way, it's the weekend now so no Community Manager will be online to assist.

swift dust
#

Yeah... Funky new bugs... Seen all sorts of wierd stuff like that since they updated the client

lethal harness
#

@molten rampart
I saw the same thing. He could attack a base of one of our Alliance members while shielded...

bronze heart
#

is it there Problem with GooglePlay Store cant buy nothing right now

rapid parcel
tight blade
#

BS isn’t it

rapid parcel
#

These are upgrades on the same ship! How does this make sense?

#

Is there a price break when you buy in bulk? πŸ˜‚

patent tide
#

My one day shield ended after a 7 hours, my battle report only shows attacks from horizons, 16, to be exact. So I ended up losing about 40 mil in resources, with no proof of ever being hit by something higher than a 303k horizon. 40 mil from 16 horizons, also destroying a 1.5 mil base?

indigo slate
#

Same old glitches

#

They still haven't fixed the repair boosts from research and buildings but activated a kill event... SMH

native oyster
#

@indigo slate So you remember the whole "Repair fix" into "Everything takes ages now" into "Khans Repair Bonus" to finally "Things are fixed now"?
This is basically the timeline to which things have transpired the past few months.

The problem is, that there were actually 2 issues with repairs.
**1) **Repair-research, docks ect not properly calculating - Interceptor research boosted Survey and such.
This is the one that's caused people to cry out and rally on Discord, still calling it broken when in fact it is no longer.

2) The estimated time for research is off by like a %; just as the estimated cost is.
So when you hit that button, you get the intended repair times. Because the estimate by the client is off slightly, this is called a "Visual Glitch" by CS.

Problem is with all the events that have transpired; some are still saying repairs are broken and off with HOURS.
To those people we simply say repairs are fixed; because those complaints relate to #1 and are as intended right now.

Other people sometimes complain that they have enough resources to repair but they get an error saying not enough when they try, or mention that the repair time becomes longer after pressing 'Repair'.
This is when we explain immediately that the estimate is under-estimating time/costs by a tiny bit and advice to hit a few NPCs for tiny bits of more RSS, for example.

So long story short:
The Client is under-estimating the repair cost/time by roughly ~1%.
At least it is consistent in doing so; so you can expect each repair to be off by equally the same time per ship.
This is the visual glitch and apparently it's a complete bitch to find and fix - but is being worked on.

indigo slate
#

That is total bs. I don't know what kind of garbage Scopely is feeding you, but it's all bs. "As intended now", as in, "we're ripping you off by making you spend more ". I went from just over an hour to repair a ship to over 3 hours to repair the same ship, and this started before the first augment event. When I filed a complaint, I was told it was being worked on, as in, it was being fixed because it was wrong.

round spoke
#

Just got attacked while I had a peace shield active. WTF! Had to repair both my ships that were in drydock and destroyed then had to activate another peace shield.

native oyster
#

@indigo slate It may not be the answer you like but it is the definitive answer you'll get. Please post all further feedback regarding repairs in #πŸ’¬-general-feedback πŸ‘

quasi depot
native oyster
#

Placeholder for future functionality.

grizzled mica
#

Does anybody know why I keep getting my messages and quests etc marked as unread? I open them, mark them as read, close the game and when I restart the game all is unread again.
Happens since I changed the phone yesterday.
Restart, reinstallation doesn't work.

#

These red bubbles vanished already 10 times today. Showed up again exactly the same when restarting the game.

patent tide
#

My update from scopely, apparently activating a shield a new shield doesnt pop up in their systems, sent another detailed email, about my events in order of which they happened, leading up to being raided.

#

Not to mention, I was also asleep when I supposedly attacked another ship

worn seal
#

Here me am lol

potent garden
#

Not an issue this time but NO notifications and NO 10 minute shield πŸ’©

uneven bane
#

No notification when ship repaired

manic saffron
floral mirage
#

@ivory vortex unable to log in a the moment

sand perch
#

Same

tidal bobcat
#

Server 13 just booted us all out

safe gorge
#

close game completely & open again

sand perch
#

Tried

floral mirage
#

i tried too same error

safe gorge
#

now getting a timed out error, loks like server issues all round

floral mirage
#

fails on authentication

#

ok i cleared cache now it let me in

tidal bobcat
#

Ok I’ll try too

floral mirage
#

the gift button is dead though

#

for teh 10min 4hr and daily chests button is greyed out

jagged elk
#

Keep getting dropped from game

modern orbit
#

Me too, same as nothingbettee2do

#

And no event

molten mulch
floral mirage
#

@ivory vortex @dusk yoke soemthing serious wrong with the servers

weary torrent
#

Where do we send the repair bills for the ships we’re losing right now?

rigid granite
humble oracle
#

@ivory vortex Something is wrong with server 20. The game keeps timing out and restarting itself. Is this happening across all servers?

molten mulch
#

Same here

tidal bobcat
#

In for 10-30 seconds then booted then repeat

median ginkgo
#

Same with server 12

languid light
#

If we get raided because of this we should be compensated!

rigid granite
#

i get into server now but when galaxy vieuw i get error and restarts the game

floral mirage
lavish yarrow
#

Same here

tidal bobcat
#

Pfft forget compensation let’s hope t gets fixed immediately

languid light
#

Agreed.

pulsar comet
#

Same here, timed out error...

humble oracle
#

I may have been able to get a shield up but I’m not sure if it was actually successful.

sage cliff
#

Same here. Can't refine, can't collect anything. Ridiculous

stone ore
#

The game is refusing to let me or my husband log in n we r on diff servers. Both getting internet connection errors but yet have internet

steel gull
#

Same here

swift dust
#

Yep ... connection issues down in Oz too

open ledge
#

Shit broke again? Fucking typical

idle birch
#

Same issue on west cost

stone ore
#

We r on east coast

wanton ridge
#

Game is going bonkers !

ivory grove
wanton ridge
#

@ivory grove every 2 mins

glacial plaza
sharp shoal
#

@patent tide you are not the only one to get raided because of a shield fail issue, same thing happened to me

restive narwhal
median ginkgo
#

Admin forgot to feed the hamsters powering the server for the weekend. The hamsters are dead

rigid granite
#

<@&509691205798592532>

mortal haven
dusk yoke
#

We know, we are waiting for a response from the devs.

restive narwhal
#

After restarting my game three times I have to restart a fourth time just to claim a chest.

mortal haven
stone ore
#

Even other games of scopely r down n can’t log in

restive narwhal
vestal shore
#

I am getting the wait till level 3 message when I try to open daily tasks. I’m level 21

vagrant minnow
#

Do we dare try opening dailies? I don't want to lose them all.

ivory grove
#

@dusk yoke any information would be nice, can some still access server? Is it more then one server?

floral mirage
vestal shore
#

@dusk yoke how is it that after 6 months after full release this game still acts as if it is 3 weeks into beta.
But the ads an TV are so nice and expensive looking.

dusk yoke
#

@ivory grove we dont know either. Soon as we do, you all will

covert aurora
#

@dusk yoke thank you!

floral mirage
#

@vestal shore this game is by no means completed... hell you cannot even level past 39

idle birch
#

Thank you @dusk yoke

floral mirage
#

39 is real max as devs have not coded beyond yet

stone ore
#

@dusk yoke Other scopely games won’t log in either

vestal shore
#

@floral mirage yea but that is content. I can understand that. However the basic platform is still unstable. This shouldn’t be the case. A programmer in a basement can do better work

dusk yoke
#

@stone ore will let them know that too, thankyou

lapis kindle
#

@vestal shore If i had to guess, I suspect this is a ddos attack 🀷

stone ore
#

Np

neon wind
#

I too am getting connection errors & time out errors.

haughty coral
#

If I had to guess... This is scopely being scopely

vestal shore
#

@dusk yoke are they paying you or are you volunteering. Cause they are making enough to pay you. They certainly are not investing in good coders.

dusk yoke
#

Volunteer.

scarlet vector
#

Hey SunSnow!!!!!!

#

Gotta love angry people.

#

Right to be angry at this point πŸ€·β€β™‚οΈ

tidal bobcat
#

I seem to have recovered connection

vestal shore
#

I am thoroughly convinced that the code for this game or the servers are compromised or both. My alliance has had 3 people in the last month unable to log on just as another person from same alliance attacks and empties out their base. It is like Scotty’s workshop has a backdoor to the server

scarlet vector
#

Mine is still down.

#

I’m pretty sure Scotty’s Workshop was shut down? @dusk yoke would probably know better than I

dusk yoke
#

It was yes.

vestal shore
#

@dusk yoke btw I love hive mind. Real nice. You should get paid by scopley. You do to much to give it away for free

dusk yoke
#

Its not for Scopely, its for all of you. Game seems to be working again, can you all check please

sand perch
#

Working again. Not sure which server I’m on

#

But working

idle birch
#

Working for me

dusk yoke
#

πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

idle birch
#

Scopely got back on there peloton bikes

scarlet vector
#

Thanks @dusk yoke !

dusk yoke
#

I didnt do anything. Lol.

vestal shore
#

I think I’m on server 19. Can get back into dailies now

dusk yoke
#

Just sat here with all of you. 😊

chilly willow
hushed marsh
#

Working but I don’t trust it to stay up. They probably fixed it with duct tape. Long shield would be best.

vestal shore
#

Duct tape inst in the budget

idle birch
#

Already on it @hushed marsh

vestal shore
#

It is dollar store masking tape

hushed marsh
#

Even better lol πŸ˜‚

lapis kindle
#

pulled nothing but commons from the refinery, can confirm back to normal πŸ˜‰

sand perch
hushed marsh
#

The hampster got tired of running in the wheel. Poor baby.

vestal shore
#

They really should upgrade to squirrels

hushed marsh
#

πŸ€£πŸ˜‚

restive narwhal
#

They must've been using a dwarf hampster.

#

Better switch to guinea pigs on caffeine.

floral mirage
#

lol the server didnt get any uncommons in this refine its unable to run anymore

restive narwhal
#

My last refine of G3 was all common.

hushed marsh
#

Usually is gosh darn it.

median ginkgo
#

Game is still locking up, can't claim prizes or rewards

unreal pilot
#

I wonder if they're doing stealth updates or something.

zenith mural
#

Check your spelling in the events tab. β€œRomluans”?

unreal pilot
#

You didn't really fix the mines. There are a number of mines appearing today that when they go to zero the mining ship gets stuck and cannot be attacked to clear the node.

#

This was one of the issues that was breaking mines to begin with.

scarlet vector
#

Whenever I try to open the gift tab, the game crashes about 75% of the time

sharp shoal
#

My event reset and I lost all my Klingon kills, have to start all over

#

And there is supposed to be several hours left

sudden bobcat
#

@unreal pilot same problem on our server... Several 3* mines are not available...

lapis kindle
#

yep. destroying ships or defense platforms in station combat is the same. I believe this is working as intended for now

sudden bobcat
#

There is another thing i had seen several times the last two days...
This ship should be already dead...

stuck kelp
#

Players, take screenshots of the research you do before and after. Example: cost reduction of RSS when upgrading ships, you will possibly see no difference, I didn't when doing "Klingon ship structure" RSS needed are the same pre and post.
Stop wasting your money on this game.

#

These ss are from 19% to the 26% upgrade for Klingon ships, the bortas shows no cost reduction.

mint sierra
#

but check your rss after it... it works for me, but isn’t shown correctly. so the used rss are indeed reduced.

native oyster
#

@stuck kelp @stuck kelp

patent tide
#

Lol another member from my alliance got raided by the same person I did, same story, One day shield was activated, got raided in the middle of the night, I'm waiting to see scopely's report on his activity log, and seeing if his battlelog was also "incomplete"

stuck kelp
#

Thank you for the response but...I have to take ss of the actual pre and post upgrade to see the RSS reduction is correct (might as well start my own game design) and trust scopley has the math right when they cant connect that to the RSS needed to upgrade.
This was a scopley response to in game message of the issue.

#

@mint sierra your explanation was better than scopely but still just another bug to the scopley scam machine. Scopely response leaves more confusion.

woeful ingot
#

I seem to have a glitch on my officers tab it show a 1 but there is nothing there to upgrade of tokens to turn in

mint sierra
#

@stuck kelp agree 100%, but at least it seems to work, what isn’t self-evident in this game... πŸ˜‚

timber niche
#

You probably have officers who were promoted but can still be leveled up. Scroll thru each officer to see if anyone can be leveled up with xp. @woeful ingot

woeful ingot
#

I did there is nothing there

#

I have leveled up every officer

#

I just double checked there are all leveled up

cyan oak
#

Who can help me with my problem with stuck ship to ask scoply to speed it up ?

winter shoal
#

tried to get someone on your server to destroy it?

neon wind
#

@cyan oak go to your name top left & click settings, FAQ, contact us & put in a ticket. It’s a known bug. They will kick it for you.

cyan oak
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I did it already but one guy in here said they off on weekends I guess

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They should make a option for us to call our own ships home if stuck smh

keen hollow
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Over 16k in points for station event and 0 points for power creep. This game is so broken

woeful ingot
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I found the glitch if you have an officer at max rank and level is shows as a 1 in the officer column

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I now have 6 max officers with 6 marks in the officer tab

floral mirage
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why are the attack alerts so off. i get them 5 hours AFTER ive been attacked

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thankfully for shields i use an accurate timer to alert me as we cannot rely on the game notices

rustic stump
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"OK Google set alarm for 7 hours 55 minutes named Shield"

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Phrases uttered by STFC players 1000s of times a day

sour pumice
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Just want to put it out there, that ever since the previous client update, the client intermittently locks up when displaying a new window/dialogue box. The problem with base tags not showing is fixed, but the lockups introduced at the same time have not been.

untold seal
patent tide
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@floral mirage at least you got an alert πŸ˜‚πŸ˜‚ it's been 2 days for me, I'm still waiting for one... oh wait, my shield didn't even matter

pure minnow
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Not sure if this has been reported. After a while of playing. My ships automatically fly back to base, if I want to put them on a node. This is really annoying. I always have to restart the game. Ships are also not properly emptied when they fly back.

faint wave
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How can my base get attacked 14 times when i have a 3 day piece shield up and havnt attacked anyone or moved

untold seal
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Panic was told last time that bubbel are fixed, so looks like they not, another fake news from this discord channel

celest ledge
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The freezing came back with a vengence about two updates ago. My friends tell me that only the most powerful phones can handle the load this app puts on rss. My mid-tier phone works great on every other cloud game I play, but this one notsomuch. Motorola x4 running Android One (Project Fi version) so not a lot of overhead or bloatware either.

floral mirage
tawdry holly
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<@&509691205798592532>, each day my Aug data returns are reducing. During the rollout I was getting over 3k per day and spending most of that. Now I’m getting less than 1k credits per day and can no longer get all of the items posted. Have 150k+ of decode & 250k+ of corrupt. Mine data sporadically.

What info is needed to address this or is this designed to proceed in this manner?

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Takes 2 days to get all three Officer boxes now.

unreal pilot
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@untold seal i've been getting killed the moment i drop out of warp at least 75% of the time. I've just about given up on doing that particular event. I've also had ships randomly transform into fighters fractions of a second before i hit them.

untold seal
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Hopecit stuck for long time, should teach you not to use vemet

unreal pilot
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vemet is a fantastic officer with great utility. Just don't base raid with him. No reason to anyway.

untold seal
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@unreal pilot it started for me after last update, 50% of time i get killed, the funny thing is it allways hit the strongest ship (longest repair time), don't think anymore it's a bug its scopely's way to ensure we need buy more repair speedups

unreal pilot
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Yeah that's exactly when I started seeing it, and having the same issue, always going for the most expensive ship

dusk folio
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I just forgot to move him. Geez

boreal mountain
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I had moved on with an indicated 4 minutes to mine. 34 seconds error in just 4 minutes???