#👾-bug-reporting

1 messages · Page 333 of 1

uneven jay
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ahh ok, so you don't have the "prime resource protection" one?

unkempt solstice
red tide
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@unkempt solstice black bar isn't what's safe. that's the capacity of your warehouse, which is different than your vaults. parasteel protections are much higher. you need to look at the base values for your vaults and then do the math on your research.

unkempt solstice
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So should I be protecting 84% (2x my 42% for Trit)?

uneven jay
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ok so then you should have 78K+142% for trit... at least the way I understand it...

red tide
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sorry i'm late coming to the convo.

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trit protection is 42. and you said yo have prime?

unkempt solstice
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No, anything helps UtlimatDJz

red tide
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and your BASE vault is what value?

unkempt solstice
red tide
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no. click on your vault please.

uneven jay
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@red tide his vaults are level 22 😛

red tide
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nevermind, all the same. lol

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ok

uneven jay
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screenshots above

red tide
plush epoch
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Useless, compared to the other vaults

unkempt solstice
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All 23 except one Trit and one Dilly

red tide
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so level 22 is 78k; trit protection is 42%; i DO SEE prime protection, so that's a bonus 100% so in THEORY, you should be protecting 188.76k trit.

unkempt solstice
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So should I be protected 84% of my storage? (42% x2 for Prime Resource Protect)?

red tide
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HOWEVER, without prime protection, if you had just the research of 42% it shoudl be only protecting 110.76k, so something i do suspect is off.

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ALTHOUGH, now on second though,

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lol

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you probably did protect 188.76, but you use trit the most when conducting repairs... and i can see from your screenshot that you're repaired, soooooo

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you probably did have 188k and used some for repairs.

uneven jay
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@red tide quite funny as yesterday someone complained "how can a level 24 have so much RSS left that I can't raid", and his numbers matched up exactly to lvl24 vaults + prime + other protect research maxed out to level 24

red tide
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yeah, the protections have not been bugged that i'm aware of.

unkempt solstice
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I did repair, so it was close to the 188k

red tide
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they've always lined out. it was a big adjustment when they changed the vault values, cause now, 10k dilly is approximate protection. it threw me off

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yes, your protected amount is 188k

unkempt solstice
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188k of 507k storage?

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Not 84% of 507k?

uneven jay
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@unkempt solstice vault and storage are different

red tide
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and it's not 84% anyway @unkempt solstice this game calculates bonuses the same as any other...

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take your base value, and ADD the bonsues together. it's not stackable.

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let me show yo usomething i wrote for my alliance awhile back. it's long, but it will help you.

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Ultimat's guide to research:
Research is cumulative. It does not continue to compound the "new figure" by the new percentage. So in the case of primes, it does not double the protection, but rather, increases the base amount by 100%....
here's an example:
Hull strength of your explorer starts at 5k (just for example)
Then you do a research that boosts it 10%; new figure = 5500; total bonus is now 10%
next research level is 20%; new figure = 6000; total bonus is now 20%
now let's say get a shipyard bonus on hull strength, cause you leveled it up. and it's say at... 6% now cause you're a level 6;
new figure = 6300; total bonus is now 26% (20+6)
Then you do a new research. the next level makes it a 30% bonus (if it's from the same research/building/category, then it INCREASES the total bonus, not multiplies it)
new figure = 6800; total bonus is now 36% (30+6 from shipyard)
now, you decide to spend money, and you buy PRIME HULLS; separate research, own category, a 100% boost;
new figure = 11,800; total bonus is now 136% (30 from research, 6 from shipyard, 100 from prime research);

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i could keep going, but lets say you keep on going with research, you get the bonus up to 80% research, you still have 100% prime research (separate research, separate category) and you have your shipyard up to level 20 and it gives a 20% hull bonus:
new figure (remember base is ALWAYS 5k) = 15,000, and total bonus is (80+100+20) or 200% bonus plus your base;
so for resource protection, let's say on tritanium; every time you upgrade your vault, you get a higher base value. which changes the bonus AS YOU GO through on research. so prime will add 100% to your bonus, but you've already done some research to boost that (tritanium safeguard for example, under station research; mine is level 4 and i get 28% bonus. if i have prime, and my vault has a base value of 32k, and i buy prime, then i'm getting 128%, from a base value of 32k, so i'm getting a total of 72,960.
all depends on what your base values are, and the percentage bonuses of your research. IF you were only at 28% bonus now, and no prime, and your base vault is level 19 (which mine is)your protection would be 32k base value, and with the 28% bonus, 40,960. but if you add the prime, it doesn't double, it goes to the above referenced 72,960....
Finally prime resource protection, protects all 3 rss, steel, trit and dilithium. but they also each have their own individual research. so whatever the bonus is for each rss would have a 100% bonus added to it by the all encompassing prime package. that doesn't mean 300%, it means 100% added to each of 3 categories. kapeesh?

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this helps you actually figure the math. sooooo your dilly is vault 22, protection = 16,750

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you have 23% bonus, plus prime, at 100% bonus. ie, your dilly protection should be <beep boop whiiiiirrrrr> 37,352

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which means you also used some dilly to repair ships lol since you're down to 21k

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the protections are designed to ALLOW you to repair...

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and wow, i wrote this awhile back it seems, since i was level 19 when i wrote it LMAO

unkempt solstice
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Thanks for taking the time to explain. I had all this time expected the black bar to be protected, but you proved thet is not the case.

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I also expected 100% of the Prime Protection to double my safeguard research, but that also is not the case.

red tide
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nope, just doubles the base. the research is on top of that. but the "black bar" is what your WAREHOUSE can hold. you can hold more than you can "protect"

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rephrase, your generators can PRODUCE up to what the warehouse will hold... that's when generators shut down

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my generators haven't run in awhile lol not since i was zeroed awhile back LMAO

unkempt solstice
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The 42% (or 507k storage max), Trit Safeguard research is what is actually protected = 212k

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That is apprixmately the same as the 188k you calculated

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Ok thanks again for educating us. It would be nice to be able to select your base and and see what is actually Unprotected.

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See thr Rewards button here is missing when you select your own base

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So you have no idea what is able to be stolen unless you do all these calculations.

red tide
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that's the fun part! all the math! 🤓

unkempt solstice
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What I am suggesting is to show the “Rewards” control but rename it to “Unprotected” for yourself.

red tide
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think of this, only YOU know your protection limits. if someone else scans, they still don'tk now what is protected. they just see what you're holding.

unkempt solstice
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Right, not suggesting it show differnently for other players, but for yourself it should show you what is unprotected.

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My reasoning is that we show Protected Cargo for our ships but not for our base.

red tide
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that's a good point

lunar scaffold
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Is the Khan-token thing going to eventually get fixed? More importantly, I have earned hundreds and hundreds of them but never got them. Once you fix the bug, will we be credited at least the amount that we actually earned? I've gotten zero, and I have certainly earned more than zero but less than the hundreds it keeps 'offering'.

red tide
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Hundreds??? @lunar scaffold

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Ohhh the repeating screen lmao

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Those have already been credited. But there was a glitch for admirals and Commodores if they kicked out a player during the last event. They’re working on that.

unborn bone
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@ivory vortex what on earth is going on tonight. All of a sudden myself and other alliance members are watching our ships go weird. I can't recall my ships properly, can't mine and can't raid because they move and just sit there doing nothing. Other people are suffering from ships going stealth

native oyster
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Its called sever lag. Hunt the hunters event 😉

sonic vector
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It's affecting everyone I'm chatting to as well....

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Essentially can't play the game at the moment....

gray tartan
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Are u actually having a laugh scopely, we now can't warp out ships out of systems or recall them........ How exactly did this game win an award??

red tide
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force close app and restart, also, not to soind like support, but clear localization. this happens sometimes when the cache gets full. @sonic vector

floral mirage
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unable to recall ship, it warps then reappears back in nabok

sonic vector
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To be clear, force closed and cleared cache already.

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And it's affecting everyone in our alliance so it's more than a cache clearance issue.

gray tartan
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Warping anyway just returns ship to on top of base doesn't even dock so can't do anything with the ship or move base

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Utter useless scopely.... I'm lost for words, honestly

sonic vector
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Thank goodness Taskmaster is back... 😂

silent dagger
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So game is fkd. Can't dock, can't mine. Scopely, hope you're going to compensate ALL players for this.

floral mirage
red tide
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i'd file a ticket then. seems to be a server related isuse? ive had no issues with this myself or any player on my server. a patch must have gone wrong on a specific server

gleaming briar
gray tartan
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So they fix the bugged planet and then totally break the mechanics of the game...... Good job scopely.... Good job!

static flame
proven hornet
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I can't provide proof via photo's, but I'm playing a game via the NoX Android emulator on my Windows PC and several times I will claim a 4 hour reward chest and it doesn't log it for the daily req of collecting 3.

static flame
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why would I need independent credits instead of augment credits to promote Joaquin?

jolly raven
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Romulan system, Nabok is broke

floral mirage
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@proven hornet try your game using bluestacks it works fine for me

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@jolly raven benzars are always in nabok

unborn bone
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Gemet too

rotund thicket
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@ivory vortex (Or anyone) OK, this is may not be a bug (or maybe it is) but it’s an observation. In the lvl 33 systems of each faction (Here Romulan system) we can send almost any ships to Kaisu (Standard Envoy or even Fortunate without Scotty can go there) Because essentially this is a warp 26 system just like the connected systems around. While in Wolf 359, we can send Envoy to Groombridge and Bernard Star systems without problems (befcause they are warp 40 systems) but those are not directly connected (unless Earth is considered the “central hub). But if we look at the systems around Nekosa and Nibiq (Both warp 40 systems) surrounded by warp 39 systems, we cannot send any ships in those systems.

So there is some kind of dual standard here and I’m trying to understand. Why can we send warp 22 ships in warp 40 systems (that are not connected) when the base is located in Wolf 359, or why we can send warp 22 ships in the central system in the lvl 33 systems in each faction space (Kaisu, Pekka and Atiti) while the base is in a connected system around, but we cannot send a ship in either Nekosa or Nibiq while stationed in the systems connected directly to them.

One would assume that either we can warp ships to directly connected systems around our home base (or at least have some kind of math that we can apply like if this is a warp 40 system, you can send a ship with Warp 25 or above if directly connected) or simply apply the proper logic all around the place.

The lvl 33 systems in Faction space is a good example. I can send standard Envoys to the lvl 33 system (even if this is a warp 26 system) while stationed around. This should also apply to other similarly configured systems that have a “star topology” layout. And why we are able to fly out an Envoy (Warp 22) in the lvl 40 systems nearby while stationed in Wolf359? This does not make sense.

Thoughts? (Here is some screenshots to explain the situation)

dusky cobalt
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Killing EXPLORER reds in Izth drops INTERCEPTOR parts instead of EXPLORER parts.

livid kite
native oyster
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@livid kite This is a timing issue in the app and primarily happens when you open the chat from Galaxy default and quickly switch to the Alliance tab before the Galaxy chat has completed updating the new messages and loading them on screen. Switching back and forth should correct it. If not, please let us know.

livid kite
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Ty

mellow beacon
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Last night I hit at least 2 if not 3 bases who reported that they had peace shields in place. Their auto shields failed to deploy when I hit them.
I made sure the last thing I did before shutting down the game was to launch a 24hr peace shield and I woke up 6 hours later drained.
I see other people posting about this. I opened a ticket and support accused me of hitting a miner which caused my shield to drop. My miners had already been deployed and on nodes before I launched my shield.
They are refusing to acknowledge this bug and refusing to reimburse rss lost due to it.
How many others experienced this? Is it an ongoing issue? If I convert my tokens am I going to go to bed shielded and wake up drained again?

wraith shard
tulip cosmos
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lol

thin wolf
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@mellow beacon its a bug - have a screenshot of my battle reports so u see my auto shield did not deploy. I did not hit anything between the attack’s of my station and the last attack was a long time ago

mellow beacon
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Good day,

I understand that you are frustrated right now. However, we can only rely on what we see on your logs. I'm hoping for your understanding.

If there's anything more that concerns you aside from this, please feel free to reopen this conversation or create a new one so I could assist you.

Best Regards,
Jeremy
Scopely Support Team

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I'm guessing even if I screen shot my shield being up before I log off and all my miners deployed, they will still deny that this bug exists and expect me to buy more $100 packs to replace all the resources that were lost with no guarantee that it won't happen again nor even acknowledgement that the problem exists while telling me that I'm an idiot and did something that I didn't do.

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Hello Patrick,

I'll be taking note of your thoughts about the game and I will share it to the team along with your message.

Though I cannot guarantee any changes that may come of this, I'd like to assure you that this gets the attention it deserves.

If you need help with anything else, please let me know.

Regards,
Andrew
Scopely Support Team

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I'm guessing the actual statement they wanted to tell me was censored in game.

glacial plume
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You need to change the officer experience that is given out if all the officers are maxed out. The premium for 1500 points and the ultra points for 4000 points recieve the same amount. The ultra should get more points.

eager pond
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My points(uncommon plutonium) towards level 6 Botany Bay mission are not adding up? Why would they mission points decrease if i use them to upgrade my ship?

lapis kindle
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so you are encouraged to buy botany bay upgrade packs

tepid flame
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Because it only counts what you have in materials once you use them on your ship, you no longer posses them.

blazing kelp
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Why all of a sudden I can’t continue raiding bases. Like it looks like I’m hitting the base and nothing happens. No damage on my ship, no report, no loot. And it happens more often for my envoy than my other ships.

tight blade
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I think my main story missions have stopped or went away. I’m op 27 now and no main story missions in my mission list. All of the ones I have are ones I found on planets

grizzled pine
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Why cant i use my fighter ship? And my miners the onky 1 that can attack but goes for stations and not mines for mining?
This new so called updates messed everything up
Spamming chats
Loosing messages n pm while yr talking to someone...what the heck?

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Almost can drive ya crazy...

hardy nebula
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Just like your spelling

static flame
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Please do something about this notification that will not go away. It is driving me insane!!!!!

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I filed a ticket and got no response as usual.

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I don't know if its just me or if others are having the same problem, it will not stop repopping the event notification and the event has been over for days

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It is really disruptive while i'm trying to play, over and over and over no matter what i'm doing every few minutes it just starts flashing green again

woven flower
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My augment store rewards reseted to lowest lv

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Event store is closed

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And i dont have from two days Reputation missions

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I restarted, reinstaled, cleared the game. Same problem on my Phone, tablet and PC.

astral quartz
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I agree about the bots thing I know customer service etc are swamped but it's really hard to play on a small server when bots are employed. You spend hours finding anyone and yet they jump you in minutes. My play time is reduced to grabbing a couple of hours of desperate guerilla mining to get enough rss for 2 single refines and attacking hostiles. It's really quite crap

rapid brook
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When promoting an officer I chose to use latinum instead of experience points....it glitched as if not working....clicking again and again....it took 22k latinum from me. I opened ticket...not holding my breath as I have heard the horror stories of customer support. Please prove them wrong. Will see...I'll post back results

cunning thistle
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So notifications for the ads work, just not the peace shields....... typical. These guys at Scopely certainly have the priorities set.

native oyster
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@mellow beacon Reported by tens of other players as well each and every day now some clever head in Scopely staff decided there will be no further refund of any resource lost due to any shield issue. That bug / exploit is not only ignored but even not acknowledged by Scopely.

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I'd add there are some rumors running here and there like that your shield might drop if you're mining over the same system and another player kills your miner. Anyway the only way to be absolutely safe is a) to have minimum resources in your base and b) to have maximum ships parked. You can't 100% rely on shields.

fierce stream
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still can't rep ship that has no crew. but can't crew as needs rep. a dock unusable and 3 crew underdeck stuck

astral gale
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I am getting this every 5-10 mins. There is no actual reward given, can this be fixed so i don't constantly get this?

gray tartan
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Yeah everyone I know on my server gets that too, very annoying

dapper star
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Or get it so you get given the tokens ;)

native oyster
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Server 134 here. Can anyone from Scopely boot the server? All hostiles are stuck and motionless over system Olassa. Thank you. lol.

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@ivory vortex @mighty panther

uneven jay
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@native oyster that's usually resolved by closing the game completely and re-opening 😃

native oyster
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Nope

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Not my side. Many players are reporting that.

vivid bronze
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This existed on server 131 for a couple of months (in Rigel). It was just repaired with that one-server-only downtime

rapid brook
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I got me gold back! Thanks....my precious!! Drinks all around!!

spark bear
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My autoshield didn’t trigger when I got raided. I noticed 15 minutes in, but somebody was using a horizon....and scopely won’t help return my resources. Is this a common issue?

harsh bough
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I'm afraid so. They're working on a fix, but in the meantime they've stopped refunds due to players abusing it 😢

spark bear
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I know people abuse it, but I have screenshots showing the first two hits are 1 minute apart. Whatever, just makes me want to never spend money on the game again.

digital depot
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@@ivory vortex @@mighty panther need help. The game it's not working. No opening. Just game can't open, try it again message. My shield finish at 17...

fleet ruin
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How does someone submit a bug ticket cause I do not think mentioning it here gets traction.

native oyster
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@harsh bough Server 134. More and more systems are becoming congested (hostiles) That's smelling bad if you ask me.

dusk yoke
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@fleet ruin in game, your profile, top left, settings, help, contact us.

native oyster
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@dusk yoke I never saw such hostile congestion and I'm here since the day 1. I'm asking myself if Scopely hasn't fucked up something new with their last hotfix about planet Atreig.

dusk yoke
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I have many times. Used to happen a lot. Will ask for you.

native oyster
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Thanks.

hardy nebula
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@spark bear you may have proof but you are trying to abuse it just like all the others who legit get raided through shields and dont get auto shields

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in the eyes of scopely that is

mellow beacon
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I understand how players can and would abuse it but I paid over $600 of real money for the 50+M rss that was taken.
I have never been drained.
I have never sent a miner on a warp to a node and shutdown the game without watching.

The logs they claim the miner hit was r the cause of my shield drop were from the night before when I hit a base, not even a miner.

This is not how you treat your paying customers and expect them to want to continue to pay thousands of dollars to you.

I have never asked for a refund nor needed to (I complained about the PayFlower but didn't ask for a refund, just wanted to switch it to a different $200 ship that didn't suck ass).

spark bear
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Asking a company to make up for an admitted flaw in their programming isn’t abuse.

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I’m not asking for more than was taken, or even the amount that was taken. I got legit raided, good for them. But don’t tell me: yes it’s our fault, no we are not going to help you, and expect me to be patient.

hardy nebula
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they are greedy and will never fix issues that will make them more money

spark bear
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True

mellow beacon
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Also, keeping all ships in only increases the time an effort required to break you. I'm lvl 29 and had a Legionary in dock. That group that hit me admitted it was a tough nut to crack and they probably had 3 or 4 lvl 28s hitting me. But it was sure worth it for them.

hardy nebula
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For some reason on ios i get instant notifications. But android i only get the the second i hit my power button. Dont even enter my password just wake the phone up

vast sky
hearty vessel
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@woven flower I have same issue and have received some really shady and unhelpful responses so far from support. How about you?

hardy nebula
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@vast sky and we are looking at what?

vast sky
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Spam fake 😪

hardy nebula
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then block and report in game

noble moss
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Please report it in game, then block.

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To do so: click on the "player" name, hit "report".

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Then "block".

vast sky
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It is done but it continues.

tough delta
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My base just got hit and there was NO TEMPORARY SHIELD. If I weren't on and able to put up one of my own I would have lost everything in less than 5 minutes.

I know you are aware of this problem yet your support has refused to help out players affected by these kinds of bugs. People spend real money on these resources and you should be granting credits for resources until this issue is addressed. You should not have to be constantly watching your phone for fear that if you step away for two seconds you'll get drained.

As I've already told your support (to a very unhelpful response) I will not be spending another penny in this game so long as this imbalance exists. Many others are quitting. I want to be able to support this game, but this kind of stuff is what will kill it if not address quickly.

native oyster
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@ivory vortex @rugged carbon about 25% of the data nodes on server 15 have died again. Can the devs please fix them before the data mining event tomorrow?

quasi rune
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I'm unable to login, is there a problem?

native oyster
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@quasi rune I logged in just right 10 s ago

quasi rune
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K, I'll try again. Been trying for 10 minutes.

wraith shard
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This is the dialogue at the beginning of the dummy dialogue, dummy.

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Just figured that you should see the message that I keep getting

native oyster
steep shell
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Voss has three broken 3* gas mines.

native oyster
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@ivory vortex @rugged carbon

  1. 25% or MORE of the data mines on server 15 are busted and spin. PLEASE tell the devs to run whatever batch program they do to fix these by tomorrow
  2. Why are we having all these events for these officers when we can't level them up? (there's no way to get independent tokens). Why the devs have not fixed this yet is beyond me. They should be added to the augment store ASAP
tall badge
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My faction augment store is still broken

native oyster
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@native oyster add a captain and repair.. or repair it

limpid yew
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Update removed all 3 star crystal from Pekka. Awesome.

mellow beacon
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@native oyster Tell the people on your server to quit dying on a node with Vemet as captain. Take the hit then jump on the node. If you die on a node with Vemet and he resurrects you, you break the node.

native oyster
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@mellow beacon Yeah or the devs could also just disable that officer or give him another ability LOL.

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His ressurect power also is what gets you stuck on bases, etc when you die attacking

alpine crystal
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My station strength without any ship in dock in 149k, but when someone attacked me today, in attack log station strength shows only 68k. Why is that? Is it actually 68k or its just showing wrong?

native oyster
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@alpine crystal 68k is your true station power

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What's shown in scans, etc is VERY inflated

noble moss
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My theory.... From space size includes non-defensive buildings, etc. Battle report is just defense.

native oyster
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If you attack a base with no ships.. clearly the battle report is correct.. otherwise bases would not be that "easy" to crack

alpine crystal
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But if I attack any other players station, then in that log it shows as it was in scan

native oyster
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even when i attack a station, the station power shows less than the scan

alpine crystal
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I am talking about individual station strength not the total

native oyster
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@mellow beacon It's pretty damn STUPID of the devs if Vemet is the cause.. all they need to do is temporarily disable him until they can decide on a new power for him to stop the node issues

alpine crystal
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My total station strength is around 187k, but only stations strength is 149k without ships, but in battle log it says 68k without ship's.

mellow beacon
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No! Vemet is how we can mine in the distant areas without having a warship that can kill the bounty hunters. Just don't die on the node.

quick fern
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are there plans to unlock the inaccessible data nodes before this starts?

native oyster
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@quick fern I've been asking that to @ivory vortex and @rugged carbon with no response yet

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25% of our data nodes on our server are broken

quick fern
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dang it

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i know, i was just out looking for a spot and was getting quite frustrated

alpine crystal
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Can I share ss here? Of battle log and base strength?

native oyster
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dont see why not

alpine crystal
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Total strength without any ship

native oyster
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@alpine crystal ya that number is greatly inflated

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Your station is about 1/2 that in reality

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hence why you can crack that easily with a 100k ship

alpine crystal
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And this is battle log

native oyster
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Yep.. the battle log is your true power

alpine crystal
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Here amount is almost 1/2, but if I attack anoyhwr player his actual scan strength and battle log strength remains same

native oyster
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@alpine crystal there's part of the battle log where you can see the actual power

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you have to click on the station in the log and click on the guns or something like that

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im not in game at the moment so I cant look

alpine crystal
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Next time I will see it more carefully, because all logs are gone, I attacked many hostiles

iron heath
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No warning and no auto bubble, lucky I was online. Look at the time difference between base attacks.???? I'm not the only one

vestal knot
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I'm also getting that Augment store bug where it effectively resets everything to zero. I made a post on the reddit, hopefully it gains some traction, because I haven't been able to progress all week w/ my augment rep. The response I got from support was very canned/vague sounding.

https://www.reddit.com/r/STFC_Official/comments/bn2nph/my_augment_faction_storerep_broke_all_store_items/

iron heath
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Why are 8 hours shields failing with 3 hours left?
What's going on team?

fierce stream
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@native oyster can't add a captain to the ship as it needs rep. and can't rep it as needs cap. iv same problem and a dock b I can't use. they know about the bug but can't or won't fix it

native oyster
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@iron heath I’ve never had a shield stop early.

FYI, if ANY ships you have out get hit , and they aren’t mining, that can cause a shield to drop

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The game has problems figuring out who attacks first

iron heath
#

Ok thanks Bear, but this no warning and no auto bubble is an issue. Just speculating but it only seems to happen when certain high level players attack.

daring dirge
#

I've noticed that --- I gave up leaving miners out overnight because of it

unborn bone
#

@iron heath loads of people on the server have had that problem recently, especially when shielding overnight. Scopely are refusing to refund Res that gets taken because I believe people have abused it to their advantage when complaining to support

iron heath
#

So they take our money fast enough and question players integrity even though I have a time stamped screenshot? Hmm I guess that sounds about right.

tepid flame
#

@mellow beacon there are other ways to do that without using Vemet or killing the hostile

mellow beacon
#

True. I've heard that if you engage the bounty hunter with another ship and die it does go away. I haven't tried that yet. I think it'll take 20min for my Legionary to get down to the bottom of Aug space.

wraith shard
hardy nebula
#

hahahaha another sucker accepted the mission

native oyster
#

@hardy nebula #509679626763632642
"1. Be respectful towards other Commanders at all times. It's quite simple and it works wonders!"

hardy nebula
#

Oh how naïve, no one has enforced that here. Ever.

azure moth
#

Can someone tell me how I’m not getting full points for dailies anymore, have missed the last 2 loyalty tokens

rustic stump
#

@azure moth in 6 hours when you get the new list of missions, screenshot them all so we can tell you if you are missing any.

azure moth
#

Ok will do

reef frigate
#

@azure moth did you drop below the faction threshold to get their dailies?

proven hornet
#

I'm running two instances of BlueStacks now and seem sto have lost my ability to scroll in and out. any thought on what's going on there?

knotty ember
#

I’ve been locked out of the Event Store for a week now and Support keeps saying they forwarded the issue to the Events team but still no solution. Is this issue really that difficult to fix?

#

In addition, event though my Augment Faction is now 235K, a host of items disappeared from the Augment Store. Thing such as Uncommon Plutonium and items that can be purchased with decoded data. Things that USED to be there until the Event Store deactivated for me last week. I’ve gotten three different Support responses with no resolution, the last one for some reason referring to Privacy Policy as being something related to why uncommon plutonium and such is no longer available in the faction store. Help please?

keen hollow
#

Who doesn’t love their horizon getting stuck in a battle when your trying to recover some losses. Garbage

#

@knotty ember good luck. They’re the most useless tools in the galaxy.

azure moth
#

Adds up to 185 in my counting 😜

#

@reef frigate not sure what u mean

rustic stump
#

@azure moth might be a counting bug. Scopely doesn't do numbers well. 😉

#

Take screenshots of the Total Points value both before and after clicking the green turn in buttons.

#

If one or more quests isn't adding to the total correctly, we'll see which one is which so the devs can hopefully fix it.

azure moth
#

@rustic stump

mellow beacon
#

I think the shield bug is client side.
I haven't checked with anyone but I replaced the shield that was going to expire in about 30 min with a 24hr shield. It prompted that I was going to replace it and I acknowledged it and verified it was now counting down 23hrs 59min. I remember doing this once before and waking up with no shield.
I think the client shows the new shield but it doesn't actually get replaced on the server side.
Has anyone else seen this same behavior?
Anyway, from now on I'll screenshot that I have a shield up.

woven flower
#

@knotty ember you are not alone

azure moth
woven flower
#

No acces to Event store and in augment store no rewards for decoded data

knotty ember
#

@nimble wind Marc, there are two separate bugs. One, my Faction Store is missing items/rewards that previously used to be there for purchase. For example, uncommon plutonium disappeared. All of the items that could be purchased with decoded data, from credits to Augment points, are gone despite the fact that my Augment faction is 234K. They USED to be there and now they’re not. This makes it impossible to further upgrade the Botany Bay or complete the Botany Bay Augment missions.

Please be aware this issue is different from the 2nd issue, which is that the EVENT STORE on the Events Screen (not Faction Store) is no longer selectable. I can no longer convert Kahn tokens into Augment credits as a result (same issue as @woven flower posted above)

woven flower
#

@knotty ember did you also loose reputation Events?

stoic fern
#

Bug report 1: high level can hit lower level

knotty ember
#

@woven flower I did lose a number of Events at the time the bug reared its ugly head. For example, a station event disappeared along with all but 4 or 5 events compared to about 8 active events before. I also lost the ability to collect Timed gift chests, as the button became untappable like the Event Store tab.

About 2 or 3 days after I submitted a Support ticket, all the events came back and I could once again collect gift chests. But the Event Store still remained disabled and the Augment Faction Store still only displayed the beginner basic items.

stoic fern
vivid bronze
#

@stoic fern lvl 30 can hit lvl 21-49

stoic fern
#

@vivid bronze I thought it has 5 lvl difference level to attack

vivid bronze
#

nope, it's a sliding scale which gets wider as lvl increases

#

lvl 31 can hit 21 as well

stoic fern
#

Okay, will take a note

#

Bug report 3: I'm sure I got a few hours left shield, I use 1 day shield. But I got attacked again. Lots of rss lost.

mellow beacon
#

@stoic fern, did you replace an existing shield with a new one and the new one is the one that failed you? Trying to correlate a theory about the shield bug.

woven flower
#

@knotty ember support says that all is ok... Even when i sent them screens

dreamy kraken
#

is vault protection bugged?

ionic salmon
#

JellyFish “Pilot Recognition” doesn’t work.

#

Chen’s Captain Manouvre doesn’t work as advertised.

#

T’laan doesn’t boost ship XP as advertised.

#

I raised all these issues with support who acknowledged them and said they’d pass it to the developers but would not offer any assurance that the bugs would be fixed. Hopeless!

knotty ember
#

@woven flower I’ve gotten assurances that the issue was forwarded to the right team but that was a week ago. But the last response was similar to yours—almost a willful misinterpretation that faction rewards that were previously available (such as uncommon plutonium) are no longer available is “normal” when this bug literally makes it impossible to advance further on Augment missions or upgrade the Botany Bay.

woven flower
#

@knotty ember same here, first responce was as you said. But next is that all is ok

hot vortex
neon junco
#

If i attack a base i have problems to drain the base. After peace shild is over I try to attack the base again but I only see the 5 seconds fight timer. After the fight no cargo in and no battle report and so on. Sometimes it works with kumari but after some tries no ship is able to drain rss. Is there a workaround? It happens 50% of the time 😬

random tartan
#

Hi guys should I not have won that. The miners should have finished him off after we had already flattened the base

stoic fern
#

@mellow beacon for the last evidence, yes, last night a few minutes before shield down, I got renewal with 1 day shield.

native oyster
#

Targeting hostiles is off,keep getting invalid ship banner..

#

Etaoin,KorNaRon and Kamia

hardy nebula
#

@random tartan no you should not have win that. He still has derense platforms active so he can easily kill your miners.

random tartan
#

Ok thank you

azure moth
uneven jay
#

@azure moth how come you have no faction dailies? what's your faction rep is?

azure moth
uneven jay
#

yeah you need to get better reputation with at least one (but better with 2) factions

tepid flame
#

Did you recently level?

uneven jay
#

then you get daily mining/hostile killing which gives extra points

azure moth
#

Went 22 on Monday

uneven jay
#

just go kill some low level faction hostiles from the faction you don't want to use until the other 2 is high enough (should be more than 500 I think) and then next day you get faction dailies

azure moth
#

Is that why I’m short every day then ?

uneven jay
#

yep

native oyster
#

@fierce stream I've had that same issue since before the PvP event. No help and no compensation of any sort. I've also got a full crew trapped on there other than a captain

tepid flame
#

As you level up, the total number of points needed increases to encourage to pick a faction and get faction. Quests. You will not be able to complete finish until you do.

azure moth
#

Well thanks for your help @uneven jay

uneven jay
#

yw @azure moth

native oyster
#

@native oyster You can't fix it and neither will Scopely

uneven jay
#

I highly recommend doing 2 factions, as on higher levels you'll need those extra points as buildings/research starts to take too long

azure moth
#

@rustic stump seem to got an answer from @uneven jay thanks to u too

native oyster
#

Can the glitch that causes the faction store purchases to move or jitter ,thus causing a misclick buy be fixed..I didn't need to get uncommon plutonium,and I clicked on faction recruit..😟...and since I'm almost 100% certain that Customer support isn't gonna help..I'll have to just swallow the useless crap

azure moth
#

@uneven jay any recommendations on which 2?

uneven jay
#

that's really more of a personal preference I guess

#

you might want to go and spend some time mining 3* in the faction you going to go negative with

azure moth
#

That’s an idea

uneven jay
#

since once you are negative you will get attacked entering most systems in that faction space

cyan egret
#

How do you go about game gave me two kahn tokens and now they are gone

native oyster
#

Half of the data mining nodes didn’t work. Why can’t it be fixed?

hardy nebula
#

Because it takes a competant coder to fix such an easy thing. And this is scopely

fleet ruin
#

@dusk yoke any insight is appreciated

dusk yoke
#

@fleet ruin the contacting support one love

fleet ruin
#

@dusk yoke am I blind... I do not see contact support on the Help

dusk yoke
dusk yoke
#

😊😊

fleet ruin
#

Now to hope they understand the bug 😄

mellow beacon
#

I belive the shield bug occurs when you replace an existing shield.
So far everyone I've talked to who has had this happen to them including myself had an existing shield and replaced it before going offline.
I have submitted this theory in game and they responded:

Hi there,

Thank you for sharing this information. I'll go ahead and share it to the appropriate team so that they can look in this issue. I cannot promise anything but rest assured that this will be valued as it should be.

Regards,
Kevin
Scopely Support Team

stoic fern
#

@mellow beacon thx u for your Info Arthur. Hope there is compensation for us, lost alot of rss from playing days and hours is hurt. :D

mellow beacon
#

I'm more pissed about the real money I spent on the rss lost and the fact that they refuse to acknowledge this bug exists and instead of doing the good customer service thing of restoring them they accuse me of hitting a miner.

#

I'll test the theory and document and come back to here with my results.

hardy nebula
#

They should pay you to

uneven jay
#

@mellow beacon most of the times (especially before going to sleep) I "replace" whatever I have with an 8hrs shield, never got attacked during the night so far

mortal citrus
#

@mighty panther I managed to force my bugged ship out by mining on the same node it was trapped.. all well and good till a BH come and kill ed it hahaha

tight blade
#

Power creep not working just sped up a building that gave me more than 500 power and it’s staying at zero

glacial plume
#

When are the broken nodes in augment space getting fixed. You have a major event and half the nodes are broken.

uncut cosmos
#

Had no autoshield, sent support proof for that. After many mails, they say they know the bug, but they do not compensate.
They know that it is their fault, but they do not care.

fierce stream
#

@golden haven yeah they just keep saying thank you for bane patient. fact is I can't mine or protect base correctly. all they need to do is allow rep ship with or without crew.

mortal citrus
#

well the ceo announced yesterday that he wants to double the monthly profit, stop spending make them bleed then they will start to listen

vast sky
#

<@&509691205798592532> 😕

native oyster
#

@vast sky Issue has been forwarded.

vast sky
#

Ok👍

native oyster
#

@vast sky Please check if issue still persists for me would you?

vast sky
#

ok now it works ! I have a friend who still has the problem

native oyster
#

Could he recheck as well? It should be sorted now.

mortal citrus
native oyster
#

@mortal citrus Have you contacted in-game support?

vast sky
#

it also works

native oyster
#

Great to hear it's been resolved. Thanks for coming back to me with that.

mortal citrus
#

no reply

vast sky
#

ok thx you 😃

mortal citrus
#

its ongoing

native oyster
#

@mortal citrus When did you contact in-game support with this issue?

mortal citrus
#

4 days ago

#

the issue starte

native oyster
#

Is that also when you made your ticket? It could be they haven't yet had enough time to get to your ticket.

mortal citrus
#

Panic has being forwarding info directly to the support lead as they've not seen this before

native oyster
#

Oh I see, you contacted Panic for support with this issue. Not in-game support directly?

mortal citrus
#

Both, but panic was actually useful.

native oyster
#

Haha, he tends to be indeed - but in that case your issue is already being pushed as far as it can be. I'm afraid I can't be of any help to you.
If your communications was through PM's, try hitting him up again when you see him online or after the weekend.

mortal citrus
#

No no this is a new issue caused by the old issue

#

So this is further evidence if you could pass it on..

native oyster
#

Sounds to me that this is part of the original issue. You should forward Panic with this new information so he can add it to the original escalation. For that you don't have to wait until he's online though.

#

Otherwise we'll have two different people trying to fix the same ship at some point. 😕

kind moss
#

Worthless. I'm about to quit. Attacks don't work for me either

#

It's basically a piece of crap

#

Everyone else seems to work but mine. Is there a Scopely dev or something that is after me?

uneven jay
#

those abilities are broken lol... though even if they did I wouldn't say you'd easily won the bottle

vocal inlet
#

How is it possible that my ship can be attacked by NPC in the Warp? in the pictures you can see that the ship was completely different in the attack and the fight report shows a completely different system !!!

meager thicket
#

Happened to me a few times today as well.

slow flax
#

Mission "Open Cluster" is worded to imply that only hostiles in the Fastoff system would count but I am getting credit for any hostiles that I kill (or at least higher level hostiles).

vocal inlet
#

@meager thicket which place did the ship have with you? A, B or C

#

my ship was on place B. also have constant problems with the back then it hangs all the time and I have to wait for another time back to the base again.

slow flax
#

Continuing with "Open Cluster" report, I just confirmed my 3rd kill in Vindemiatrix (15) which is much lower than Fastoff (21) and got credit for that mission requirement.

nova panther
#

@slow flax Can you tell me where did you get that mission?

unkempt solstice
#
  1. Warp to Hostile system
  2. Quickly select Hostile
  3. Go to another system
  4. THAT hostile turns into a Fighter and kills you.

This has happened twice in the last hour. The workaround is to wait for the über hostile to spawn and THEN attack a hostile for your dailies.

uneven jay
#

what happens between 2 and 3?

subtle escarp
#

Glitch not allowing me to attack a base that does NOT have a shield is back

#

The base had no shield and my ship disappeared with the attack counter stuck on 5 seconds and then nothing. @scopely

round valve
#

This isn't new, been reporting it for about 4 weeks noe

neon junco
#

Same problem here mention today here!

slow flax
#

The story text for mission, "We're In This Together" is not consistent with the locations you have to go to. For instance, we are told to meet up with a fleet in Lorillia though the text suggest it is somewhere else. Then we get told that a ship is attacking said fleet but all the way in the Ajilon system. Simply put, the text of the story and the way points don't match up.

potent garden
#

Slight difference in mining speeds and times AGAIN...

#

@ivory vortex

quick idol
#

<@&509690795536941056> <@&509691205798592532> 2 out of 3 broken nodes in Yarda during event. GG

sinful peak
harsh summit
#

@sinful peak, cloaked ships can be unlocked at lvl 50 I think. 😂

sinful peak
#

yes there is a player on it mining data green 😂

#

with few mine data green are brocken on event 😑

dire smelt
#

@kind moss cadet uhuru with inst spock and cadet kirk will have a flat 20% dmg reduction from you, theres no way you would win that fight. and i havent even included cadet kirks damage increase, or spocks extra mitigation. this fight shows you how important crew is. that mining crew stood no chance regardless of skill activation.

uneven jay
#

@dire smelt K'bisch also reduces the damage (amount depends on level) and Barrot should have decreased opponents hull so it would have been possible for him to win...

#

it wasn't going to be an "easy win" but possible

dire smelt
#

the hull works, you can see it in the battle animation if youre really fast (or at least it used to) andd is based on original hull, not buffed.

#

bich works in station defence, not mining - tested

#

which still leaves kirks damage increase = win

#

lets say both ns has 70k hull. deal 10k dmg. if you reduce its hull 2 or 3k, thats nothing compared to kirk boosting damage 1k ... over 10 rounds ... thats a 7k advantage ... given the dmg reductions from uhuru and bich are equal

#

easy win

uneven jay
#

@dire smelt NS hull is more like 100K+, and you can see all it would have taken is probably 2 more rounds to win, with the added abilities that didn't kick in it makes it possible

#

nothing "easy" about a win where you only keep 10% of your hull

sinful peak
#

and after picture mine is brocken ...

tight blade
#

Disable vemets captain maneuver. Some Players are purposefully going around breaking nodes with him.

vast sky
sinful peak
#

yes nice bug xd

vagrant cosmos
cyan egret
#

Fix this please comes on every hr and is also not given one event prize since refit everything is off

kind moss
#

I was mining at the time. It should have mitigated the extras from the crew boosts. Yes. Crew is important which is why I chose this crew when I was mining. My warship was out doing other things.

#

Of course if nothing works and works unpredictably, then it's kinda pointless to play and only makes you mad instead of having fun.

#

I leveled them all up just to waste my resources. Honestly I feel like trying to get some money back.

hardy nebula
#

@vast sky what of it? one is the regular d3 and the other is the special red addition for those who killed the most bosses during the war event. only 1 allowed per server

inland pecan
#

I hate broken nodes. Shows me on a zero node and can’t refresh it. People can hit my ship but it won’t refresh at all. Now it poses an issue when I’m not in system. I could be completing missions or hunting dailies and my ship at full strength could suddenly explode

cold sable
#

idk if just mine but i goto look at battle reports and then hit back button when done... game freezes have to restart

bleak sedge
hardy nebula
#

@bleak sedge yes

cyan egret
dire smelt
#

@kind moss yes, it is semi broken, it works ... when he defends your station, not when you mine ... working in the wrong way. lol

kind moss
#

Lol. I guess that's at least better than nothing at all

rustic stump
#

I disagree, Vemet worse than nothing at all. The nodes are broken because Vemet is broken. He needs to be fixed.

severe jetty
#

@inner edge @mighty panther @noble moss is it possible for someone to confirm that the Romulan ship structure research is working or not please. as I believe it isn't.. thankyou

fierce stream
#

@vagrant cosmos the higher system your in the faster miner rate is.

woven flower
#

I dont get credits from Klingons Daily. Feds seems ok.

small pulsar
#

@ivory vortex <@&509691205798592532> pretty sure theese are a bug, is there a fix in the works for this?

autumn socket
#

@cyan egret you have already had it
Be happy that it's only once an hour I get it every 2 minutes

cyan egret
#

Actually now its every time i change screens

quartz patrol
#

I feel sick when I see that event button shining. Damn my nerves..

inner edge
#

@severe jetty I recall doing fed ship structure and that worked a treat so i didnt bother taking ss to prove/disprove at the time.
Now that's federation and there might be an issue with romulan stuff so i'll have to ask around for it

hot vortex
severe jetty
#

@inner edge well there u have it. An admission that it doesn’t work and the rss u have spent wasted and no compensation. Joke.

inner edge
#

Really need a before / after

the biggest problem is, once it's fixed, how do we know it's fixed!? there's no direct line of comms to all those affected 😦

#

unless it's in an announcement

verbal bobcat
#

The game's performance is getting progressively worse. It's no where near as snappy as was in december/january. Lately there are 2-3s freezes. If you are mining crypto on background with the game you need to turn that back a little..

native oyster
#

Noticed lately that helvia and domita need to be reseated to work..

elfin anchor
#

Why are the ship's stats different when it's docked vs undocked? The officers are the "Another Time" ones, with no station boosts. I've verified that another alliance member has a similar issue, except that he has a ~80k power ship and the difference is ~ 2.5k.

hybrid basin
#

@[TTN]icecoldxxx#7910 Can somebody please fix the event glitch or give me the 3 million coins that I’ve been collecting

elder forge
#

<@&509691205798592532>

#

I someone attacks and my ship c gets destroyed in a different location

plush epoch
#

Gotta say, most of these bugs wouldn't be around if you guys spent less and let scopely finish the parts of the game meant for higher levels 😁

#

The game is a lot smother in the lower level areas, because they had the time to work on them

violet heart
unkempt solstice
#

[S:809451002 X:-439.4878 Y:323.4327]

oblique gust
#

I have no 5/10 min peace shield when my base is attacked. Happens last night and just now. Anyone else have this issue?

hot vortex
#

even after relaunch the game...

spring nymph
#

Every time o go on game I’ve won 6 karn tokens but I haven’t. Also problem with faction store argument not giving purchase

strong kiln
#

Also almost half of the data mining nodes are broken

paper tusk
#
  1. That battle report on below was from 16 days ago and it still bugging me until now, can you erase that from my list? I try to clear cache but it still same, it will show up again.
  2. I keep clicking on event reward flashing and blinking and show that I got 2 or 4 unit Khan token, but I know it bug, please fix it, it really annoying.
    Thank you.
native oyster
#

@paper tusk looks like someone from my server has an alt account on your server and stole my old jedi name 😂

#

I can't repair a ship due to nonexisting shortage of dilithium. I should go to Customer Support, but there is no info.

strong kiln
#

<@&509691205798592532> is it now normal not to give back the lost Ressources after shield bug? Last time the bug occured I got my res back. If this is the new policy I will notify the Google play support about this.

dapper star
#

yup they dont give you them back now because to many people tried to get resources back for valid hits

dire smelt
#

@elfin anchor the station is classed as a ship, all the un-used crew sit on 'back seats' - their defence skills count when your ship is docked at home (one big ship) regardless of whether they are in your ship or your station (ship). Their skills dont actually work when youre attacked (untested) whilst in your station.

thorny grove
#

Wait, so leveling up unused officers increases the combat value of the turrets?

strong kiln
#

@dapper star that's no reason, they can easily look into it and see if it's a valid attack or a bug. It just feels like a scam. Bad review on the Google playstore already done. Next step is a report to the Google play support. I like this game but I don't like being treated like some idiot.

vivid bronze
#

@strong kiln Not defending anyone - if the bug were fixed, there'd be no problem - but the info was that there were so many unfounded requests, after investigation, (>90%) that it saturated the support team to deal with them.

strong kiln
#

Then they should simply punish those players. It's no valid reason to treat players with a rightful claim like that. I'm sure Google play support will have the same opinion.

glass tundra
#

@hybrid basin there a lot of people they got this every few minutes.. Me too.

upper basin
#

@ivory vortex would be nice if you repair that broken endless spinning nodes as promised

round cloak
#

Every time you, Panic, send a message to everyone and I try to read it the board keeps popping me back two or three messages so I can never read them. Thankfully I have an active leader in my alliance and he posts them in our private message area of our own.

cunning thistle
#

@ivory vortex would be nice to have reliable peace shields.... buffs not being applied correctly is an issue across the board and not limited to only repairs.

#

@round cloak a discord force close solves that for me

round cloak
#

@cunning thistle, thank you! I will try that.

crystal plume
#

@ivory vortex are they fixing the repair resource cost at the same time as the repair time? The cost of repairing to me is a much bigger issue than the repair time

swift locust
#

augment faction store bonus augment credit box open 2 one gives 380 other 720 makes 1100 i had 600 credits alredy 600 plus 1100 makes 1700 but my total only shows 1380 so cant get the 500k trit total rip off

uneven jay
#

you can only open one of them...

mighty panther
#

only one click per 22 hours

#

either 1 or 2, you can't get 3

vivid bronze
#

@swift locust When you open multiple boxes/chests, the display is cumulative

#

So you had 380 + 340 => 720 displayed at the second box

spare veldt
#

<@&509690795536941056> I was wondering if "The Enterprise Incident" mission had been fixed yet? I've been holding on to that mission for almost a month, I'm supposed to defeat 10 hostiles in Huebr. But when I go, there are never any hostiles.

native oyster
#

Anyone else tring to select "mine" and having their ship just say "fuck this I'm out" and warp away?

#

Happened yesterday, ended up with 2 ships just randomly warping to ifrea in augment space and again today 2 more decided to warp home instead mining the selected node.

#

<@&509690795536941056> 👆

spring nymph
#

Keep getting trespassing on argument space but have a green ratting

native oyster
#

Augments aren't attacking you. It is the "bounty hunters" after Augment supporters

spring nymph
#

Ok thanks that explains it

robust coral
#

Hello, I'd like to report a bug. My support... it's broken and won't do $#!t. I report problems in game via the settings, faq help etc. And it keeps telling me "we are sorry for the inconvenience and we are working on it. We cannot refund any money spent in game or issue compensation." I think support needs to be formatted and reinstalled. Just my opinion.

rustic stump
#

<@&509690795536941056> the Augment faction store screws people for having higher rep -- independent credits GET MORE EXPENSIVE as you get better rep, which is fundamentally broken.

Independent credits (IC) per Augment credit (AC):

Ops 33 Ally: 50 IC for 5k AC
Ops 27 Friend: 50 IC for 4k AC
Ops 26 Associate: 50 IC for 3k AC
Ops 24 Friend: 50 IC for 3k AC

So WTF is happening here? The scaling makes ZERO SENSE. At Ally it's not possible to earn credits any faster than at Friend, and we get penalized for having higher rep!?!?

Also why does an ops 24 friend get a better price than an ops 27 friend?

Please fix this insanity.

limpid glen
#

Got a bug.. Why is it im hitting lev 15 and 16 enemies but does not reflect in the event ...

native oyster
#

Hi Xist. Let me forward that info.

woven flower
#

Im still waiting to fix augment faction (rewards from Pawn leven not acciocate) unlock Khan event store and reactivate reputation events

balmy bobcat
#

Bug where u dont get your alliance rewards for last event

uneven jay
#

@rustic stump check what's the daily amount of AC you can buy per day at each of those OPS level as well as the value of a Kahn token and you have your answer

#

at Friend OPS25 (should be same as 24) IIRC it's 230/3410 for corrupted/decoded and 2075 for a Kahn token

rustic stump
#

@uneven jay Ally gets exactly the same conversion rate as Friend, so that can't be the answer.

#

9310 AC per Khan token at Ally, same as Friend.

uneven jay
#

no, ops level is the answer

#

so you get x4 per Kahn token than me and you pay less than double for the same amount of IC...

#

I agree, it makes ZERO sense, you have the better deal 😹

rustic stump
#

Me compared to you is not what I'm complaining about @uneven jay

#

I'm complaining that if you increase your rep level it will cost you more

#

Which is just plain stupid

uneven jay
#

but your data points all have different ops level

rustic stump
#

If you want to complain about other diffs, that's a different complaint

#

I put the ops level there in case that is part of the equation, I'm not sure if it is

#

Just trying to give data to the devs

uneven jay
#

everything in this augment event was OPS level based more than anything else

rustic stump
#

Which makes it even more stupid that at the same ops level, if you increase your rep tier, you get penalized

#

So thank you for proving my point 👍

uneven jay
#

but where did you see that?

#

it's not in your data points

rustic stump
#

You're choosing not to see it

uneven jay
#

Ops 33 Ally: 50 IC for 5k AC
Ops 27 Friend: 50 IC for 4k AC
Ops 26 Associate: 50 IC for 3k AC
Ops 24 Friend: 50 IC for 3k AC

#

what did I miss? all different ops levels

rustic stump
#

A 26, 2 ops levels higher with 1 lower rep tier gets the same price as a 24 with higher rep?

#

A 27 with higher rep pays a lot more than a 26 with lower rep?

uneven jay
#

well both play a part... ops and rep...

rustic stump
#

Clearly the calculations are broken

uneven jay
#

a 27 with higher rep gets more per kahn token

rustic stump
#

Instead of arguing about this, having no data yourself, maybe collect some data and add it here

#

So we can see the truth of the matter

uneven jay
#

well I added what I have, I'm not the one who is reporting an issue with odd data points that proves nothing 😃

rustic stump
#

Let's agree to disagree on whether the data means what I think it means.

#

You have nothing to substantiate your argument.

#

If more people submit data that proves me wrong then OK.

uneven jay
#

ask each of those players how much they get from buying AC or per Kahn token, you'll see it probably make sense

#

and I have plenty of screenshots posted here during the event, but I haven't noted all the numbers...

rustic stump
#

@uneven jay please post your data in the same format as I did, I will add your numbers. I will move this discussion to #568742561758445579 and ask people for their numbers so we can see what's really happening.

uneven jay
#

you already got mine... 24&25 is the same

autumn socket
#

@robust coral this is a known issue and is being worked on we thank you for your patience and continue support during this time, we will notify you of any updates,

You can learn more about the game by playing and trying new things

We hope you have a good day
Dusty
Unsatisfied customer

slow flax
#

When a hostile is chasing you and somebody else destroys that hostile, other ships start randomly getting red circles, both player and reds alike. You have to restart the app to fix so this is a client issue that needs fixing.

tall apex
#

Has anyone else noticed their officer xp not changing, after they collect loot boxes that contain officer xp? I noticed this for the first time, about an hour ago.

slow flax
#

Restart your client. It is probably not staying in sync with the server.

tall apex
#

I'll try that

#

Yes! I had been seeing it stuck at 6833. Now it's showing about 13K. I thought I had been collecting a fair amount! Thanks for the tip.

unkempt solstice
#

Über fighter hostile spawned BEFORE I was in system and still was in warp

native oyster
#

Yup my kumari keeps getting killed by these in augment space.... while at warp

native raven
#

Force quit and exit your game after starting the warp, then come back to the game. Does not always fix it, but usually helps.

hybrid basin
patent birch
rustic stump
#

@patent birch submit a help request to scopely. In the future DO NOT USE VEMET on your ships, he is broken.

solid maple
#

I mined 10k of 3* gas and it doesn’t count in my fed daily 😡

vale lantern
#

beautiful bug

solid maple
#

It took 2 hours for mining! 😡 I sent a ticket

zinc adder
#

@solid maple i thought that happened once, then checked cargo and i was on a *2 mine ugh

patent birch
lapis kindle
#

@patent birch submit a ticket to support they are the ones who can get it unstuck. And don't use vemet as captain

solid maple
#

@zinc adder I was on a 3* node

#

I submitted a ticket

hushed bough
#

Anyone from Scopely online?

#

I can't log in!!!

#

Need to shield yo!

pale carbon
#

Maintenance is on!! Keep checking so you don't get raided!!

silent flax
#

Zhang

native oyster
#

Khan repair boost is not working even though it still has 6 hours left

royal hawk
#

[TŒKI] Acœlafay mining like a boss!
“I will tell you when the mine is empty!”

#

Location is Nabok

unkempt solstice
lavish yarrow
#

Lol... they deactivated khan repair time but forgot to fix the repair time bug?

quick idol
#

Naturally, a kill event while repair times are screwed = more money for our Scopely overlords.

coarse lichen
#

@quick idol well planned by scopley

#

They fix it by rolling it back to pre Khan event where they already screwed it up

#

So much for 3 weeks of working on it

quick idol
#

Anyone surprised?

rugged fossil
#

No

swift kindle
#

Are they fixing the "Spanish Fly" bug this time ? ... Tired of seeing my ship return countdown hit zero only to find my ship dry-humping my SB instead of docked ...

strong kiln
#

You can write a ticket if you want a standart reply

drifting kite
#

Repair boost isn't working after update

strong kiln
#

And again thanks for nothing scolepy, your programmers are top notch👍

swift kindle
#

Report ... Ticket ... Pfft ... Devs just shine you on and patronize you ... As if you don't know about what you speak ... LMAO ... You're not the only Devs, dumbass ...

strong kiln
#

Wait, they probably need some time for a new standard reply

native oyster
#

Hello everyone,

I'd like to take a moment and request of everyone to please do their very best in choosing which channel to post your messages in.
There's a lot of content such as feedback in this channel that does not involve an actual bug.

Please be advised that these messages may be deleted to ensure both the integrity of this channel and to ensure bugs are addressed as soon as possible.

Thanks in advance! 🖖

mortal citrus
#

the didnt even address the bug they started addressing 3 weeks ago properly so what hope do we have @native oyster

native oyster
#

There's always a lot of work being done behind the curtains, that's all I can say.
It might not always inspire a lot of hope but it's important to remain patient.
It's a lot to ask - I'm right there with you. We all are. Mods, CM's, Dev's. Everyone is playing the same game.

I don't mind the occasional rant - but let's keep it civil and on-topic. That's all I ask. ❤

mortal citrus
#

well the repair system is broken the same ship fully destroyed twice 2 different times lOL

native oyster
#

2 hours to repair a half broken kumari. Well that's killing hostile and base raiding broke.... let's just fly around the galaxy and count broken nodes

#

New Issue: Ship destroyed during Attack, while Log shows it was not. The base even lost res.

valid anchor
#

@native oyster
Hi,
Since the maintenance today the repair times have increased and their is no alliance reduction applied.
I thought the idea was to correct repair times for the better? How is increasing the repair time / cost fair to all the players?
I seriously wonder why it happened..... yes I read all the official announcements but really all I cared about was the actual time to repair which was much lower in the Aug event than it is now.
You have many on my server not bothering with the latest hostile killing event as a result.

floral mirage
#

repair times are double what they were before the patch, what a rubbish update

vagrant rain
#

This morning I updated my Tritanium Vault and Engine Tech Lab, yet they were not recoded on the daily goal of Prime Real Estate Advances

verbal fern
#

Having same issue collected 4 goals 0 points so far

native oyster
#

The plan to rebalance the repair times. Not sure if they did so far. Dosnt look like.

slate pecan
#

Make Repair Fast Again!

sick rivet
#

Server messages don’t seem to be sent to the client. Dailies not showing progress.

vagrant rain
#

Collecting daily goals nets zero points

patent birch
native oyster
#

@valid anchor
I'm unaware of any alliance reductions not properly applying. Servers might be having a hard time at the moment though with all the activity right after maintenance. Keep an eye on that if you will and it remains throughout the rest of this day, report back here please.

Times have been corrected and should be decreased across the board compared to pre-Khan values.
There were some cases where wrong researches applied to wrong ships though (Interceptor Research applying to Survey vessel), in those few cases there might be an exception but this is intended.
Costs should be reduced too; we're watching reports closely to ensure.

So to reiterate, Khan Event repair times were not representative at all of what was intended for the game. It was a bug-patch with added love to compensate for the inconvenience.

vagrant rain
#

All my daily points showed up 10 minutes later.

candid axle
#

Spending officer XP takes an inordinate amount of time to appear on the leaderboard and doesn't show everything you spent. I spent about 250k and its only showing 175k

stable yarrow
#

None of my repair time bonuses are working...2 hour repair for a kehra with max kehra repair speed and prime repair speed. No way that is fixed.

native oyster
#

KUMARI repair time shown: 2:12h. Real repair time 2:16h.

nova panther
#

@patent birch report the bug to the support.They will fix it in 1 day

native oyster
#

There are problem with notifications again. My base was raided 6 times and there are no one notification. Lost 7m trit and 350k dil.

nova panther
#

Yea same happened me 3 days ago

hollow shoal
#

I haven't gotten notifications on my iphone in three weeks since the last client update. Lo and behold on the iPhone there is no setting for notifications, however there is on the iPad and it still works. CS has been useless and gave conflicting information that it's either a bug or intentional while they work on it.

placid dagger
#

They have no clue

opal hedge
#

my repair times are higher then they were before the kahn repairs too

native oyster
#

@opal hedge In some cases that's because the ships you're using were benefiting incorrectly from other researches. Across the board, repairs have been decreased.

floral mirage
#

@native oyster no way have they decreased overall all of them have doubled in time

#

just another money grab for speed up packs

native oyster
#

@floral mirage Do not use the repair times based on the Khan event as reference.

#

Think pre-Khan.

uneven jay
#

hrm ok, so the redit page says drydock 25 increased the speed repair from 37% to 75%, that didn't happen...

#

pre-Khan and now repair times are pretty identical from my Kumari

floral mirage
#

even pre khan its still slower

native oyster
#

@floral mirage Then it was probably incorrectly benefiting from other researches.

floral mirage
#

before khan it took 37mins to repair from destroyed my ns its now 59mins

#

before khan my kumari took 1hr 15 mins now its 1 hr 58 mins

uneven jay
#

actually I also increased my battleship research my at least one level during the Kahn event

#

and those were allegedly increased as well

floral mirage
#

i increased all my docks during khan event

uneven jay
#

lol same here

#

so before I had 24 dock (25%) + I think level 6 battleship repair 27% (might have been level 5) and repair time was ~2hrs

#

now I have 25 dock (75%) and level 7 battleship repair (58%) and repair time is still around 2hrs

#

I may have upgraded one component throughout, but that still doesn't make sense

native oyster
#

I still stand by what I previously messaged guys. The benefit of an additional (1 or multiple) researches applied to repairs significantly outweighs an upgrade on a dock; therefor the changes are probably as they are.

crisp cypress
upper basin
#

@ivory vortex there is no improvement in repair time...

uneven jay
#

hrm I see your point @native oyster but still the answer is no 😃

#

so before the event I had level 6 or lower on all the ship repair research, let's say level 6

#

that would be 27%+27%+27%+25% = 106% reduction on my Kumari

#

now with level 7 battleship + 25 drydock I should have 75%+58% which is 133% reduction

#

unless I missed something

native oyster
#

Repair times now make it impossible to raid unless you spend lat, stop thinking of ways to benefit your bank accounts and start helping players

uneven jay
#

I'm not sure I underatand the "Changes to Ship Repair Times and Costs" tables but they don't have a before and after so I guess those are some sort of FYI

native oyster
#

I don't know how the values are calculated. I don't think it works in the way where you can add the percentages up to come to a total; but again I'm unsure.
Regardless, the situation is being monitored.

uneven jay
#

well I also don't know since they didn't publish the base values 😃

native oyster
#

I've just had o2 customer support laughing at me for how much I spend on this game , the sad thing is he is right. Why do I keep sinking my money into this money grabbing game. Scopely are addicts all they care about is their money and will do or say anything.

#

Guys, I'm going to have to stop you here for a bit and repeat my earlier message.

#

Hello everyone,

I'd like to take a moment and request of everyone to please do their very best in choosing which channel to post your messages in.
There's a lot of content such as feedback in this channel that does not involve an actual bug.

Please be advised that these messages may be deleted to ensure the integrity of this channel.

Thanks in advance! 🖖

crisp cypress
#

I'm confused...we are giving feedback that buffs are not being applied in game. That's the very definition of a defect. Sounds pretty heavy handed to say that you're going to delete our posts reporting bugs.

native oyster
#

Exactly, #💬-general-feedback . We've gathered information regarding this subject and presented them to the powers at hand. We've received no word that any of these changes are currently incorrect.
Deletion is at times a necessary evil; in this case to preserve the channel for legitimate bugs. I'm sorry.

Please refrain from further discussion.

slate pecan
#

"Auto-Combat on mines"didn't fixed. At lest inside one system.

crisp cypress
#

Did you review my post above? I have every repair buff available in the research tree fully researched. The repair time on my legionary is identical to what Scopely already admitted was broken (and prompted the Khan repair event.)

native oyster
#

@slate pecan that update requires the client update due later this week

slate pecan
#

@native oyster clients are latest

hardy nebula
#

are you shitting us....so now we have to suffer through increased rep times until they launch the new client update?

cosmic void
#

So we are telling you the repair times are bugged and nowhere near the pre khan levels and you're just going to delete them because it's inconvenient

hollow shoal
#

@hardy nebula Two separate issues. Combat change is client dependant. Repair times are server dependant which is what the maintenance was for.

#

@native oyster Client update to be released later this week, as in not yet released and pending.

hardy nebula
#

ok im so confused i will shut up

native oyster
#

@cosmic void As I've stated; the 'bugs' reported are not bugs. The new repair times are intentional.

hollow shoal
#

There are certain changes that require either the game client to be updated or the server to be updated. In this case it looks like the combat change on mines is a requiring a game client update while the repair times are a server side update.

native oyster
#

@hardy nebula the repair times you experience now should be roughly the same as they were before the kahn/augment update (for me so far 3 ships tested take 6-10hrs as before) the advertised repair time and cost is still not matching, ie my sal now advertises 240k tri and 5hrs 50mins to repair, but actually costs 277k tri and takes 6hrs 10mins, this is being looked at currently by the dev team

hardy nebula
#

ok thanks. you are saying its broken and panic just recently said its fixed so i choose to believe a fellow player

native oyster
#

there's a lot of moving parts, some are fixed and some are not

hollow shoal
#

@hardy nebula They fixed the repair times to what they originally designed them to be. Some of it as always will be a work in progress and rarely are things fixed 100% the first time around. I'm sure there will be adjustments as players and team members report concerns.

hardy nebula
#

i hope so because for me it is the same as when it was broken, right before the khan repair bonus

cosmic void
#

The repair time prior to the patch was 1 hr 30 the repair time during the event was 55mins the repair time now is 2 hr 30

hardy nebula
#

the event was doable before but now it wont be

cosmic void
#

If this isn't a bug then someone really screwed the maths up

worn hare
#

These repair times are almost unchanged from before the repair event came up

celest vale
native oyster
#

I think it's a thing now because by the time they have hit me the new auto shield will have refreshed every 2 hours so I'm shielded again, nice work scopley

hardy nebula
#

You broke the bb. Wow

torpid obsidian
#

But it is not possible !!! they guess none. kumari Liv. 5 .... 2h: 42min for repair.

#

I begin to think that the team is not competent at all ......

hollow shoal
#

Guys, I know everyone is frustrated but take the trash talking elsewhere to a more appropriate channel. This isn't the one for it.

torpid obsidian
#

@native oyster and how do you explain that for every maintenance there is a mountain of new problems ...... there is certainly something wrong ...

rocky kraken
#

@hardy nebula check if your base are not in too high lvl system 😉

hardy nebula
#

Cant. I now have 2h 30m timer on my only port nit out

sage edge
#

Dead mines continue to appear! Does anyone do anything about this at last?

native oyster
#

Did you know that one of the overlords on our server has had the same issue for 3 months. Where his ship is broken and can only use 2 ships

hardy zodiac
#

@ivory vortex after update my station was getting attAcked. The autoshield didnt came up. After talk with attacker he said to me he attAcked the station 2hrs ago and not 5min ago as my notification came up...

native oyster
#

@sage edge The issue with mining nodes is under continued investigation. They are absolutely aware of this defect, rest assured.

polar rain
#

Where is "INSTANT repair" button?

winter elk
#

😂

native oyster
#

@polar rain ⬆

#

that's 15% damage

crisp cypress
#

I also seem to be missing combat buffs now. Before the update, I could clear all 10 of my lvl 32 hostiles for Dailies without repairing. Now I have to repair after 3 of them.

stable flower
#

Bloody hell @native oyster that's cheaper to repair than my Kumari

#

😂

native oyster
#

there's a full repair for context

spice sandal
#

Is it just me or are repair times 5 times what they were before this "fix"?

fleet ruin
#

@ivory vortex not sure if anyone has reported this post update ... But now my mining vessels bounce on my station for up to a minute once arriving... See pics below

#

Note the time stamps on peace shield for reference

hardy nebula
#

oh of course @native oyster has a red d3

#

i bet he dev spawned it in!

native oyster
#

Nah he legit worked his ass off for that.

fading orbit
#

@fleet ruin I had that issue from leaving the game open in background running on phone while using other apps/programs. A full game relog fixed the issue for me when it happens. I am guessing something ended up out of sync.

hardy nebula
#

it happens to me all the time even when its just opened. just the usual warp bug

native oyster
#

200mil tri on repairs during AOW pt2 😢

#

He was basically a useless mod the entire time. Just had his name in the list for show more than anything else.

#

Yep, burned through so much trit in that event.

hardy nebula
#

lol

native oyster
#

Now she is in the ship dock

hardy nebula
#

i could barely hit the lowest ones. were they 17s?

tight prawn
#

My vank lv20 with Khan buff.. repair time took roughly 42-44min to making a full 💯 percent repair... today 2hr45 min... yeah clearly not working out the same 🤬🤬🤬🤬

#

@ivory vortex When will the repair time bug get fixed again ??

fleet ruin
#

@fading orbit thanks for the info... Will have to check cause I had just logged in and Recalled my miner post upgrade so who know. But will have to see if it continues with the Bootney Bay or all miners...

indigo yacht
#

Can't approach or battle the ship clusters

uneven jay
#

closing the game and re-opening usually fixes it

remote linden
#

For god sake please test your fixes before you claim fixed the repair is hosed up still was 4:05 on my bortas back before you messed it up now 4:49. 40plus min off I wonder how bad the other ships I have are. Put back khan work shop and try try try again or why don’t you fix your team who is saying that they fixed the problem. Clearly your not testing this on enough servers.

abstract ermine
#

@ivory vortex repair times are worse than ever. How can you call this a fix?

drifting kite
#

He it isn't true that the repair time is fixed. I have to repair with 100% base value

#

2:15 is 100%, before it was about 33% with levels and research above

hardy nebula
#

2seconds and 17 minutes?

drifting kite
#

2hours

autumn kayak
#

Close to this cooedinates is a defective Node... For weeks now...
[S:1133522720 X:-758.9731 Y:301.0273]

drifting kite
#

S is german Stunde / english Hiur

#

Hour

tight prawn
#

<@&509691205798592532> repair times are still royally screwed. Example.. my lv23 NS with khan buff.. 24min repair.. w/o. 50+ mins... who does quality control over there.. they should be fired

native oyster
#

@tight prawn kahn repair times were 70% less than the intended repair times

tight prawn
#

@native oyster So my Vank that took under an hour to repair but now take near 2&1/2 hrs is Normal ?? 😂🤣😂🤣

hardy nebula
#

dude, people have been complaining for hours now. they know

robust coral
#

And don't care

#

Compensation nope.. refund nope...

#

#BFYSTY

native oyster
cloud wren
#

It looks like the resource cost is also horribly off from what was displayed

native oyster
#

When buying remaining trit for a update it doesn't take into account "pure trit" buff. Bought remaining trit of 1.5m, after upgrade I had 160k trit remaining. Pure trit bonus 12%.

#

@cloud wren rss cost is great. It was 250k. Now 72k

mint nacelle
#

When are you going to fix the ship structure bug? I won't be the only one to have leveled this up three times and still materials for upgrading remain the same? This is basic basic stuff. EA release games with more content and less bugs than this!!

native oyster
#

Ship struc bug?

#

If mats remained the same.... isn’t that a good thing? Each upgrade usually costs more @mint nacelle

rustic stump
#

<@&509690795536941056> there is no longer any way to acquire augment credits

#

The bonus credits disappeared from the store and nothing replaced them

native oyster
#

@rustic stump buy 50 a day in store. If gone 99$ for 1100 which is stupid

rustic stump
#

Augment credits, not independent

native oyster
#

Oooooo

rustic stump
#

Impossible to trade data for augment credits now

native oyster
#

I’m still getting the credits in the aug store

rustic stump
#

Hmm I'll try restarting. Mine disappeared from the store entirely

native oyster
#

Wait they’re gone… They were there two hours ago now gone

rustic stump
#

Yep gone

native oyster
#

<@&509691205798592532> @ivory vortex @rugged carbon buying augment credits vanished from the store in the past 2 hrs

#

Regarding the credits; I'll inquire. Will get back asap.

mortal citrus
#

Was literally about to ask the same thing..

native oyster
#

Inquiry sent, awaiting response. 👍

#

Gone for everyone in my alliance on server 15

mortal citrus
#

Yeah same..

#

159

mint nacelle
#

@native oyster that isn't what it does mate. It's supposed to lower the mats required. Confirmed by a GM and was told it was on their list of things to sort.

native oyster
#

@mint nacelle are you talking about repairing a ship or upgrading it to a new tier ?

mint nacelle
#

Upgrading the ship but not tiering it. IE improving shields of phasers

native oyster
#

@mint nacelle oh that yeah it’s supposed to lower trit and steel

#

But not g3 mats

#

I get what you’re saying… You purchased a research upgrade and it didn’t change anything?

mint nacelle
#

Exactly. No reduction in trit at all. I know it's minor but I did wasted plenty G3 to upgrade it to that level. Granted it was only thing at time I could upgrade for my dailies or I would never have done it in the first place. I was told to "check the thread on bugs" and told it was a known issue and to consult the thread to see what I could level up and what worked and didn't work... I mean seriously!

native oyster
#

@hardy nebula known issue

hardy nebula
#

They cant get shit right can they

native oyster
#

Store items can be added/taken away without a patch. So they were probably taken away deliberately for some reason

#

@ivory vortex @rugged carbon broken. I just now researched another tier. No improvement to any of my fed ship hulls

hollow shoal
#

Panic announced in one of the threads a few days ago that the store would close on the 14th or 15th, forget which but it was supposed to close. Also there was the count down timer as well.

native oyster
#

@hollow shoal The augment store is part of a permanent expansion… It should not ever shut down

hollow shoal
#

The store itself is still there but the bonuses aren't. I was assuming that is what the complaint was...that depending upon level you could buy Trit, Dil or G3 mats. Those were taken away and that's what I was referring to.

native oyster
#

@hollow shoal No this is not about the bonuses

#

The Normal option to buy augment credits is missing

#

If you can’t buy credits… You can’t advance in the expansion

hollow shoal
#

@native oyster I stand corrected and confirmed just now myself. Looked a little while ago and saw the option but now I don't.

native oyster
#

So both research for upgraded federation hull AND upgrade costs have zero effect - broken

#

@native oyster clear the localization cache

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Where do I do that at

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Com badge then settings then click clear

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Ty

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Did that and they're still missing

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If I reinstall this game will I lose everything?

inland stag
hollow shoal
#

@inland stag Did you have the most recent update before you reinstalled? From about three weeks ago?

inland stag
#

I believe so yes @hollow shoal

hollow shoal
#

@inland stag Similar experience here trying to track it down. Still have notifications as an option and enabled on my iPad though which I find odd.

inland stag
hollow shoal
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@inland stag check the app version if you can.

inland stag
#

But can’t figure out how or why notification won’t work

hollow shoal
#

I ran into that issue, reinstalled the app and even iOS for the heck of it and still had the same issue.

native oyster
#

@inland stag go to settings, notifications, stfc

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It should be listed there

inland stag
quartz nebula
#

One lvl 24 and three lvl 23 odds, but I gained only 20 points

hollow shoal
native oyster
#

@inland stag did you toggle notifications off in game, reboot game, then switch them back to on in game?

inland stag
#

Yes

native oyster
#

It sounds like you’re not getting the initial prompt to allow for permission for notifications

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Did you uninstall or offload the game?

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Offloading will break notifications

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Has to be a true uninstall

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Must use delete vs offload or many things break

sharp drift
#

Hello, my station was attacked 4 times successively and while I was within my parsteel vault limits I had parsteel taken nearly each time:

inland stag
#

@native oyster I deleted the app, so uninstalled it

native oyster
#

@sharp drift the vaults don’t work properly

sharp drift
#

Oh, super.

native oyster
#

Been a known problem for a while

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😰

dull ether
#

@ivory vortex <@&509691205798592532> - Update removed ability to buy credits in Augment faction store.
Also how the heck are you going to say all this great stuff is fixed, but we won't be able to see or use the fixes until we download the newest client, which wont be out till later in the week.
I mean really?

native oyster
#

@dull ether We're inquiring about the credits. Will return with information when it becomes available. 👍

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My game isn't working anymore. I just reinstalled it and the dam loading screen never leaves.

robust coral
#

Did that happen when you updated because if so I need that update!

native oyster
#

There was no update, I just reinstalled the game because my ship icons disappeared, but now it's never ending loading screen

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@native oyster you may have to delete it and reinstall it again

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Also has to re-download everything after an install so when you switch to galaxy , it take a few minutes the first time

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I've already done that

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Do you have enough free space on your device? It has to download 1 to 2 GB of data

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Make sure you’re on Wi-Fi and not cellular data or will take forever

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The download was 30mb

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That’s the download from the App Store

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Once the game starts up, it has to download 1 to 2 GB more in the background

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No this was after I started the game

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I'll redo it again

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As long as you have at least 4 or 5 GB free on your device you should be fine

drifting iris
#

I see 43mb do, maybe the cache eventually grows to that size...

native oyster
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It does. It grows to 2gb

drifting iris
#

Looking forward to augment data being able to purchase credits...

native oyster
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And almost 1GB cached

drifting iris
#

Fresh cleanse, before it downloads the world...

drifting kite
#

In the middle of an NPC event a repair time Bug. You sucks

native oyster
#

Broken. I just went from 0 to 6%

That reduced Saladin repair from 72k to 71k

6% of 72k = 4.32k

Repair costs should be 67.68k

uneven jay
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@native oyster I'm pretty sure it's going to be 6% from the base value, which is already decreased by drydock buff...

native oyster
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@uneven jay Well that’s kind of useless to spend on that research then

#

They to identify which things apply to the base and which things apply after all buffs

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Because when you say 6%… Players expect to see 6% off the numbers they see on the screen

uneven jay
#

isn't everything being applied to the base?

native oyster
#

No not everything is applied to base

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Example: mining officer bonuses are applied after everything else is considered and not the base

uneven jay
#

what is "everything else" ?

native oyster
#

Base + mining ship bonuses

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A 20% mining officer boost actually increases total mining by 20%. It’s not just adding it to the base - otherwise increase would be negligible

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You can actually see an actual 20% increase in the rate per hour

uneven jay
#

it adds 20% to the mining rate of the ship, not sure why it isn't "base" ?

rustic stump
#

@native oyster actually the mining officer bonuses are calculated completely wrong from what I can see, there is no correlation between the supposed 20% and what actually happens. It's not calculated by the base and not by the ship's numbers without the captain. I have no idea how they calculate it.

native oyster
#

Base is 100. Let’s say the ship does 1000% boost. A 20% officer used to make it 1020%. Now a 20% officer makes it 1200%

uneven jay
#

but that's part of the "base" of the ship, same with helvia/domotia warp speed, scotty's warp distance

rustic stump
#

T'Pring = 70% increase. T3 Antares 6,333/hr without her, 7,461/hr with her (17.8% increase)

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Where is the 70%?

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This just shows that Scopely is completely incompetent when it comes to (A) how to calculate bonuses, (B) how to inform players WTF anything actually does.

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Everything they do is completely misleading and confusing as hell

rugged aurora
#

I just had a ship attacked by a bounty hunter in warp one minute before it was due to reach it's destination. WTF?

uneven jay
#

lol I agree on (B) but I'm fairly certain (A) is working, and that actually might be a good point to try and clarify

native oyster
#

@rustic stump I’m going from 7323 to 11,716

spice dragon
#

@rugged aurora they've invented transwarp... now were in trouble

native oyster
#

That’s exactly 60% increase

rustic stump
#

@native oyster If I have 3 officers with 20% bonuses each, I get up to 10,323, which is a 40% increase

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Still nowhere near the 70% she's supposed to have ON HER OWN

native oyster
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@rustic stump there’s Something wrong if you’re only going up that little

rustic stump
#

according to her description

native oyster
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@rustic stump it sounds like they’re being inconsistent all around with how they buff. And how effective they are vs shown

honest dust
#

I also see that ship repairs are messed up again.
Here's a novel idea.
How about releasing the fix BEFORE removing the 'temporary' patch?
That would be the logical thing to do and would prevent the tons of complaints like this one.

And if Scopely plans to compensate players for the resources used (hahahaha, as if) just how do you plan to do so fairly?
Oh wait, unless there's cash involved, there's no such thing as Scopely and fairness.

native oyster
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On a combat ship (base rate of 100). I do 300 gas/hr. Add tpring with a 40% buff and I do 420/hr.

420 is exactly a 40% increase.

Add officers and she’s at 90%

570 is exactly a 90% increase (90% of 300=270)

My horizon is 3900.hr on gas. Adding her at 40% , I get 5460. That’s EXACTLY a 40% mining increase per hr.

Adding officers to boost gives 7410. That’s EXACTLY a 90% mining per hr boost @rustic stump

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However this breaks down on the antares and I think I know why

uneven jay
#

Antares has a gas mining buff as ship ability isn't it?

native oyster
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@rustic stump her buff is coming BEFORE the Antares ship buff is being applied. Thus reducing her effect

uneven jay
#

so they are both applied to the base rate 😛

native oyster
#

@rustic stump and to me, that’s a bug

rustic stump
#

Agreed it's a bug

native oyster
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@uneven jay no really. She’s applied to the ships rate not the base rate of 100

uneven jay
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but the ship rate isn't 100...

rustic stump
#

The Antares basically makes her almost useless since it's not using the correct "base"

native oyster
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@uneven jay it is. All ships base are 100

rustic stump
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It's taking the ship's ORE rate not its GAS rate

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Which is bugged

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The Antares has a much higher base GAS rate

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That's the entire point of the ship

uneven jay
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nope, mining ships have more... antares starts at 865%, so for mining G3 ore I'd expect it will be 300x865%, for GAS it will be 300x865%+70%

native oyster
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@rustic stump need to apply her a buff after the Antares gas mining buff

rustic stump
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@native oyster I agree with you.

native oyster
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@uneven jay doesn’t It matter what they start out internally all ships that start at 100

rustic stump
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@uneven jay hates players it seems. 😝

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JK lol

native oyster
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The game is based off a base rate of 100 for all ships. Some may start at 865

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That doesn’t change the fact that the base is 100

uneven jay
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@native oyster that doesn't make sense to me, every ship starts differently when it comes to everything, mining rate, hull, shield etc.

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so each ship has different base values to everything, and those base values also increase as you level/tier up

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then buffs are applied to the ship specific base values

native oyster
#

@uneven jay that’s because you’re looking at the starting value of the ship. Miners starting values are mod9fied because of the mining laser they start with. Which is still based on a base rate of 100… You just don’t see the change from 100 because the ship starts off that way

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If you could take off 100% take off on mining ships a laser, it’s mining rate would be 100

uneven jay
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and if you could take the shield off an explorer? 😄

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or the weapons?

native oyster
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@uneven jay And you would get the base value of the shield for the explorer

uneven jay
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right, but you can't, it's part of the "base" of the ship

rustic stump
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@uneven jay I have a spreadsheet that shows this. The calculations for mining all include the mining laser tier upgrade.

native oyster
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@uneven jay Difference is, we can see the bass mining rate in the game… You cannot see the base shield because you don’t see it as ship without the shield

rustic stump
#

If you didn't spreadsheet it yourself, you can safely stop making assumptions now.

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Mining ships use base rates differently than most of the game.

native oyster
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@uneven jay And since my math above adds up with the officers – I know I’m right LOL

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I was wrong, the math would not match up

rustic stump
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TLDR mining officer bonuses are fucked up, especially with faction ships, and nobody is surprised.

native oyster
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@rustic stump Correct, they were properly on every ship but a faction ship

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@rustic stump technically they are working properly… They are properly modifying the rate. It’s just the ship faction mining buff is being applied afterwards instead of before

uneven jay
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well I don't have faction miners yet, so let's assume they are broken, doesn't mean I'm not right about the rest 😉

native oyster
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@uneven jay if You were right , my math above would not work properly

uneven jay
#

why not? we're actually using the same math

rustic stump
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You guys are both saying the same thing

uneven jay
#

the mining officer buffs is applied to (rate at 100% * mining laser)...

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which is the base value for a miner

rustic stump
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Mining officer bonus works on normal ships, but NOT on faction ships

native oyster
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@rustic stump they work but because the buffs are out of order, we get weird results. And the results end up being that the officer works less than intended, and the ship buff works more than intended

rustic stump
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@uneven jay the difference is you keep saying how it works. We know how it works. We don't care. It's not working as it SHOULD work, that is the discussion.

uneven jay
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@rustic stump how do you know how it SHOULD work?

rustic stump
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It's subjective.

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I think a faction ship shouldn't make my mining officers virtually obsolete

native oyster
#

Technically we should be having this discussion it in another room versus flooding the bug room

rustic stump
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Agreed

native oyster
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Players helping players ?

rustic stump
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They need a "ways scopely sucks at percentages and bonuses" channel

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There is so much to discuss there

novel lava
#

Repairtimes have increased, just as I was courious I did buy the Prime Repair Speed pack which should increase repairtime to a level with the patch but indeed the rate from 2h for a Kumari with Battleship-Repairs 8/8 and Prime Repair speed only decreased by 15 minutes to 1 hour 45 minutes. There must be still something wrong with the ship repair times

native oyster
#

Travel times are messed up since the update. My ships are hitting 0 but aren't at the location yet. iOS app is still crashing. Occasionally having problems with officer packs where the tokens are deducted but the purchase never happens. Mines are still broken. But thanks for fixing the repair times. I was really worried about how fast ship were getting fixed.

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@novel lava LOL Thanks for saving me the money...

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<@&509690795536941056> <@&509691205798592532>

There’s a bug or something with miners.

When you have just the ship and it’s mining buff, like an Antares gas buff, things work fine. Or if you use a horizon with tpring, her gas buff works

But when you put her on the Antares , it doesn’t.

That’s because (i’ll use my ships as an example)

Horizon: 1000 % base x 40% tpring yields a rate of 1400%. On gas. And the rate in game matches perfectly.
Antares w/o tpring = 1000% x 144.1% gas ship buff so you get a rate of 2410% rate which matches up in game.

However when you STACK an officer + ship buffs things get weird

You would think the mining rate should go up exactly by 40% (that’s my t’pring), but it goes up FAR LESS.

This is because the devs are doing:

Ship rate * (ship buff + officer buff) instead of ship rate * ship buff * officer rate

The devs are ADDING the officer and ship buff together, then multiplying it to the ships rate vs properly “stacking” the buffs.

It should be ship rate * ship buff * officer buff

Anyway, If the developers math is intentional, then they need to change the labels and game on how these buffs are applied

gleaming briar
wind crypt
native oyster
#

@native oyster did. they change it back?

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@native oyster no the miner + ship buff + officer problem has always been there. Either it’s intentional, and they need to change the labels in the game… Or they need to fix their math

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My envoy Works correct. Base value * Mining Speed * Officer Bonus

rustic stump
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@native oyster faction miners are broken, not basic miners

native oyster
#

I tested it on my envoy with an officer and it broke

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I consistently get rates of A x (B+C) vs AxBxC

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You need to use kbisch and mine trit to see the issue

rustic stump
#

Guys this was all discussed ad nauseum in the #🤝-help-each-other channel, feel free to read that or discuss it there. It is definitely a bug, either in the calculation or in the game description of how the abilities work.

native oyster
#

So here its all correct

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@native oyster The math has already been done in the other room and it’s doesn’t add up and it’s not correct

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Working for you because you’re using the incorrect officer

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You’re not using a trit buffing officer

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Problem only shows up when the officer ability and matches the ship ability

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Weit a Moment

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@native oyster but #🤝-help-each-other is the place to discuss. Not here

wide ruin
#

This cant be the correct ship repair times! By the time they are done repairing the event will be over.

native oyster
#

@wide ruin There is the bug, but they are pretty close to what they should be

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I’m very close to what I was pre-khan event

novel lava
#

@wide ruin see my post above @rugged carbon @ivory vortex Prime Repair speed does not add 100% it adds something between 10% - 15% (reduceing from 2h to 1h 45 minutes)

tiny grove
#

The 100% is additive with all other reduction values, though I think it should not be that way

west jewel
#

another wonderful upadate, doesn't do a thing they said it would and the games more unstable than ever, brilliant!

#

😡😡😡😠😠😠

native oyster
#

Prime Research add 100% to the base value. Same was with prime building

novel lava
#

correct but when you halfen the base value every additional research applies on the half value

#

means 100% no matter where in a chain you add it should at least halfen the repair times and not just 15 minute

rustic stump
#

So what you're saying @native oyster is the only time the "100% bonus" is not a lie, is when you are level 1.

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During which time it's impossible for anyone to actually research that.

#

So it's just a lie.

native oyster
#

Not exactly

#

They never said what is the base value for the 100%

rustic stump
#

That's why it's a lie. They implied 100% compared to the value if you didn't research the thing.

native oyster
#

It’s the same like the mining math before the update.

rustic stump
#

Any reasonable person sees "100% increase" and thinks to themselves "hmm I have 10 now, so I'll have 20 after!"

#

yes I understand ALL of their math is a lie

#

That doesn't make it right.

native oyster
#

But there are resaerches

#

That changed the time

#

If you the prime research at the beginning you would get other value as someone you buy it after all the research

novel lava
#

@native oyster wrong I have 2 accounts and different stages bought it... same issue

#

my wife has the same issue

native oyster
#

I know, that was an example for xist. Sry i am not a native English speaker

rustic stump
#

Don't worry @native oyster it's easier to understand you than it is to understand a lot of native English speakers 😉

novel lava
#

We will see what happens. I opened a ticket and cleary asked them to commit to a bug or reimburse. I have screenshots that proove the before and after with same, ship, same level and same crew

native oyster
#

Unsure if my collegues already reported back but I am seeing augment credit offers back in faction store.

proven hornet
#

my repari times are longer than what it says it would be. usually by a couple minutes.

dusky cobalt
#

Fix the damn MISSING PRIVATE MESSAGES. Sometimes we can't see the messages we JUST typed out. Sometimes I lose my PMs after restarting (which I have to do every hour just to fix some other bug!!!!). This is fucking annoying. FIX THE MISSING PRIVATE MESSAGES.