Lol
#👾-bug-reporting
wicked mortar
mighty panther
it happened with the person that gave me the screenshots, and it happened to me
mighty panther
do you have stuck npc's making you unable to do missions on rigel ?
non moving reddies
wicked mortar
Non moving reddies happen because of poor network code
Have to restart game
Redo handshake
mighty panther
non moving reddies have nothing to do with network code
mighty panther
especially if you see the same non-moving npc still being on the same place for almost a month
wicked mortar
You want to start arguing now?
wicked mortar
I’m saying I get non moving reddies everyday in any system
Easy to reproduce... switch to another app on the phone and come back to game
mighty panther
we have no moving npc's in rigel, every npc does not move
other systems have a mix of moving and non-moving npc's
wicked mortar
You will get the client failing to update box location on server
Bad coding
Plain and simple
mighty panther
it's not a sync issue as with most things
wicked mortar
Have to ré-initialize handshake to get updated location
Whatever
Example restart the game
mighty panther
again, how can it be a sync issue if all clients on the server see the same npc not moving for WEEKS ?
performing countless restarts in the mean time
wicked mortar
I’m not talking about Rigel
I’m talking about my non moving npc
Hostiles
How they occur
It’s bad network code for that instance
Lazy programming
Plain and simple
mighty panther
I disagree on the network issues
and while you blame some 'network code', I blame the database connectivity
wicked mortar
Why do I get connection issues all the time in game?
lapis kindle
I've found unloading the system by going to galaxy view then back in fixes the hostiles too
wicked mortar
When I’m on fiber WiFi?
mighty panther
wifi sucks
lapis kindle
Just like getting mining nodes that you deplete to refresh
mighty panther
even lte is more reliable
try a game on wifi, try the same game on lan
see the difference in latency
and you know what I mean
mighty panther
there are so many technical aspects that make wifi less reliable then cabled networking
any decent network tech will agree on this
every network packet sent in a wifi network nowaday is encrypted, that encryption has to be done in realtime on the fly, so every packet gets encrypted/decrypted, which uses more cpu cycles
vivid bronze
usually a dedicated crypto engine
mighty panther
since it's wireless and thus uses radio frequencies, it's subject to interference sensitivity, be it influenced by the building itself, some device emitting RF etc
wicked mortar
Meh... lazy programming
vivid bronze
but WiFi can stink indeed
mighty panther
@vivid bronze still requires additional cpu cycles in order to address that controller
wicked mortar
Makes a buggy game
Maybe they should have released the game not on phones! I use Verizon and problems are the same on wireless, WiFi
vivid bronze
cpu cycles are negligible compared to the other factors you mention
languid narwhal
I'm not sure you are familiar with the differences between LTE and WiFi. It isn't a "lazy programming" issue
wicked mortar
The overhead for https encryption is négligeable.
vivid bronze
correct
mighty panther
@languid narwhal different rf spectrum and multichannel
languid narwhal
yep, loads of differences. Environmental effects are different as well
mighty panther
5G will fry our brains
wicked mortar
Well when problems are prevalent on both platform regardless of WiFi and let
LTE
It’s lazy programming 😃
Anyhow
This is a shitshow
mighty panther
@wicked mortar tip, press the up arrow next time you wanna correct something, or use sed syntax
need toiletpaper ?
languid narwhal
I'm not sure you know what those words mean. Did you sleep at a holiday inn express last night?
wicked mortar
I’m a sed and awk user 😉
languid narwhal
Possibly stay in the "IT tech" room?
wicked mortar
Lol
mighty panther
just basic old/new
vivid bronze
joking
wicked mortar
Man sed
mighty panther
Steve: try s/joking/sarcasm
vivid bronze
😜
wicked mortar
So vitaminTHC how much pot do you smoke?
mighty panther
not enough when I see crap like this
languid narwhal
lol
mighty panther
2gr/day should normally do it
also, if I would be affiliated with scopely in an official way, my textcolor would be different
wicked mortar
P.S. game is fun but buggy. Don’t like bots providing support 😉
mighty panther
I am a living person, living in the country next to yours if you are german like your name suggests
wicked mortar
No my name is French 😃 I’m the worst kind of French. From the King’s whores.
Same country that @dusk yoke is originally from
languid narwhal
wat bots are you talking about? There are no bots here
wicked mortar
I’m talking in game help
languid narwhal
ah
wicked mortar
Hence don’t like bots providing support
languid narwhal
Life will be hard then. Like 90% of all phone support is automated response now
mighty panther
installing bluestacks
wicked mortar
There should be a state of the game.
Report on what is being worked on... progress etc
Also fun contests 😉
New planet to be named by most creative bug report person 😉
Tons of stuff that could make it more interactive with the community and get folks engaged
Vs robots saying sorry did you try flushing localization reinstall app. Restarting app. Etc
Makes it less human 😉
vivid bronze
on m'a dit de revenir parce qu'il y a des putes royales. sont oû ? 😂
vivid bronze
Mdr. normale, suis de toulouse
wicked mortar
Je suis du Québec naturellement. Les filles du Roi ont aidé à populer (un mot français?) la Nouvelle France il y a plusieurs siècles
Alors je suis un descendant des filles du Roi 😉
Capitaine Flamme vous aviez cette émission en France? https://youtu.be/NtxZsN6Em3g
vivid bronze
je n'ai pas de T.V désolé
mighty panther
Flamme is german for flame
thats why I thought you where a beerdrinker, and not someone who fries escargots 😉
wicked mortar
We have good beer in Quebec
reef inlet
Hello want to report a bug... The tritanium hunter became a parsteel hunter lol
mighty panther
yay, working help/faq in bluestacks, first time I see a working version of that screen 😉
wicked mortar
mighty panther
@reef inlet lemme check something
reef inlet
And domitia hurry home... Yeah it hurries home but get stuck at the process... Doesn't dock when the ship is there like it got back fast but have to wait the regular timing cycle for returning (unless its really like that)
mighty panther
all hostiles on kosz have par
reef inlet
Would also say thanks! liked the game. Has some bugs and its a bit slow but its fun
reef inlet
And yes i do spend money on my games (same concept as buying console game, tokens for the arcade) as long as your having fun
mighty panther
and the hurry home issue is because I think the server does not correctly take crew buffs into account while the client does, so the outcome of the maths differ
reef inlet
And can you return some of the lower priced packages? The ones around $5-10? Noticed that once you availed it, its gone
mighty panther
so the first issue you reported is nog a bug, just did a system view on kosz checking a few hostiles, and they carry parsteel as bounty
you are level 20, the system probably considers those packs to cheap for you in order for what you need
reef inlet
Yeah because my wife will kill me if she see me spending $100 a month on a game hahahah!
Ok noted on the parsteel
mighty panther
I produce white text like any other player
wicked mortar
Do appreciate your volunteering and spending time in chat
mighty panther
as said earlier to you, if I would be affiliated, you'd see it immediately
mighty panther
stop acting like a little kid
wicked mortar
Haha do appreciate your endeavors 😃
granite junco
so how do i find level 3 bad guys to attack and how do iI find coordinates to enter to get there
mighty panther
you don't, as I can smell the sarcasm all the way from canada to the netherlands
granite junco
anyone in Canada
mighty panther
@granite junco click on system, then on galaxy map
granite junco
oh u crazy dutch and your two lips and herring and stoop waffles
got to get a trip to Amsterdam for some food truck stuff - yummy
mighty panther
@granite junco you see a map with systems, the level of the system is behind it, hostiles in that system are usually the mentioned level +/- 1
mighty panther
@granite junco so if you need level 3 hostiles, you can find them in level 2, 3 and 4 systems
mighty panther
canada is the biggest exporter of legal weed used for production of for example cbd oil
and I think you mean 'stroop wafels'
wicked mortar
Lol
mighty panther
about the herring, you mean maatjes, which is young herring, eaten raw with fresh onions
mighty panther
anything else coop ?
granite junco
good thing I moved from Woomerveer when I was 2, got to get my buddies to order some, cause they’re r too many email , did u order, order confirmed, order packed. order shipped and then confirm it arrived and then surveys on product.
mighty panther
Wormerveer 😉
granite junco
good old Toronto, just got back from St Lucia trying to get rid of the jaundice, no luck but. nice tan
Brother was born in Amsterdam
granite junco
it’s life, my brother is wild and has nothing. i’m a good boy and this is what i get
got to run and make pancakes, which don’t hold a candle to poofetjes (bet I spelt that wrong).
wicked mortar
There is also a discord with a bot that will answer questions you might have for the game and resources
Co-authored by an expat Canuck living downunder
granite junco
ok cause i have zero idea how to do this recruitment thing, no matter what i do, they say 2 left over
wicked mortar
granite junco
You Aussies are so smart, bunch of contractors at work design all our access to SQL internal use dB’s
hummm whats hivemind??
wicked mortar
A discord channel for resources on the game
Crowdsourced info by bots
Skynet here we come
granite junco
hahaha funny had a night@are about that 8 years b4 the movie came out i must be psychotic
AI is the future as are health nanotechnology to fix us all up can u say Borg
wicked mortar
Good luck and have fun. VitaminTHC is always helpful. Even if he lives across the pond. 😉
mighty panther
AI is a bad feature
granite junco
they keep pushing it at work to fix everything
mighty panther
we make ourself more and more dependant on technology, if we loose it, we all die coz we don't know how to live without it
granite junco
yup, I hear you
mighty panther
but lets get not too offtopic
granite junco
is there anyway to see planetary resources before u move your station?
mighty panther
hivemind
languid narwhal
Yeah hive mind is pretty baller
mighty panther
use the !rss tool
granite junco
i got it, but then had to see if i could backtrack and find this stream. !rrs?
dhuh !rss?
mighty panther
@granite junco I highlighted you there
leaden pier
@ivory vortex
1 hit insta-death. I was logged in within a minute of the attack and he had already run away with a goodie bag
leaden pier
I suck that bad lol
mighty panther
no, you where hit by a level 29 player with way more power then you
leaden pier
They can overpower the 5 min bubble?
mighty panther
no, you got hit once
leaden pier
Only bubble if the first hit is a loss then?
mighty panther
the bubble appears AFTER the first attack if not triggered 8 hours before that
mighty panther
once the 5 minute bubble starts, a second timer of 8 hours initiates
atomic cloak
Where's your ships to defend your station?
leaden pier
Mining... zzzzz
atomic cloak
Your station power without ships?
atomic cloak
You sure Mondor had only 94k with his station?
leaden pier
The game literally won’t tell me my base level
atomic cloak
Yeah, useless
atomic cloak
Refresh game?
mighty panther
see the top left of your second screenshot
atomic cloak
Cuz 94.5k power for a station at level 20 is REAL LOW
mighty panther
everything goes up exponential, costs, power, enemies
so 9 levels makes a huge difference
leaden pier
I only made 20 a week ago and try to max before level, not much else I can do
mighty panther
@atomic cloak even if he had it at a decent rate for a 20, it still wouldn't have helped much 😉
atomic cloak
tbh someone else at level 29 could've hit you with a ship much more powerful than 273k
No, but every bit helps
leaden pier
I’m sure I was a hit of opportunity, not planned
mighty panther
yeah, increase the repair costs of the enemy
thats all you can do at those power differences
leaden pier
And bubbles
atomic cloak
That's why I'm going for the top, no one would overpower me
leaden pier
Me money bags over here lol
mighty panther
and thats what costs money
leaden pier
*mr
atomic cloak
Well it isn't just money lol
leaden pier
“Favors”
atomic cloak
It's also a loophole Scopely gave me
atomic cloak
No, it ain't safety for my station unfortunately 😦
leaden pier
Well it may not be a bug but the major level discrepancy makes the game frustrating. So many people just want to play it and have fun but the higher you get the more the cards stack against you. I really hope Scopely can sort things out
ivory geyser
@leaden pier Hey Mondor, get your own face 😄
lavish hatch
^_^ a bug has corupted our files.... and we can only generate a certain amount of images....
Some overlap was expected.^_^
ivory geyser
The more Grebnedlog the better!
leaden pier
We look for things... 😆
Fun fact of the day, Grebnedlog was the captain of the Pakled ship “Mondor”
@ivory geyser Extra points for knowing that one too! Grebnedlog’s name was never used in the episode. I had to look it up lol
ivory geyser
We are smart 🤣
graceful void
Is a server in Asia down? Getting a login error
edgy tide
И что тут
lone lantern
How about sending NASA, DMG, and Fire to their own server! Identify pvp players and send them to their own! Keep occasional and members in one. Also send NASA from ours to the moon. Your gonna have to create environments or you will get people who spend money and leave. Or newbs who wanna spend money leaving earlier. Personally I wanna have you spend money in my mouth out of a kfc bucket lol
quartz patrol
Тут я
timid dirge
dapper robin
I bought 2 times pack and get both never. I paid with ideal in EU server. Is there some problem? Fix it because I need upgrade pack.
echo chasm
Game still crashing constantly -using IOS with iPad Air 2!!!, C'Mon Scopely!!!
native oyster
What we have here is failure to communicate, lols
Oh this is real one, not that loser fake guy
game ideal, you have to be in the very system to scan mines, plus only show a active mine thats been mined over say 6hrs. Remove seeing plays on mines if your not in the same system. Make mine hunters work for it and cost diliuthiums per mine scan.
Ban grifers accounts, thats circumventing tos harassment policy, all their accts, because they make up griefing ones to hide their main acct.
Oh and in game attack reports, include attackers base location data too, only fair right.
languid narwhal
looking for a mining simulator game?
native oyster
Games been really buggy with the traveling and attacking in it systems but when do you guys fix having the wrong dailys
hollow wadi
well that's reasonable, how are they gonna know which chests you are talking about
placid dagger
Must be quite easy to look at my transactions
And see the latest five chests
Latest five battles with chests
placid dagger
Yah I have done
atomic kayak
Kicked out of the game 7 times in 20m(just now) ,got a message of my base being attacked while in 12h shield, my miner got destroyed with any battle report. I think that is all for me moment.
craggy dust
On Reprisal mission my game restarts every time the i try to attach the Vulcan ship.... cannot complete the mission and it holds a lot of missions as well
I already reported that to support almost 1 month ago, no evolution by now
Waiting for the problem solving....
mighty panther
which problem exactly ?
how cute, I have the 'I can perform self chats' issue with my secondary account of bluestacks
and I immediately got spammed to death as soon as I reached 1035 myself
jolly merlin
Was raiding bases early this morning and when I was in my last loot grab of one base (all the good stuff) my attacks stopped registering. I attempted to switch ships switch officers cut off my phone put it in airplane mode got off my WiFi tried my mobile data got back on my WiFi nothing worked. My ships would appear as if they were attacking then just completely disappear off the map a second later still saying they were in battle no battle log or damage to my ships I tried attacking other targets like the npc’s and had no problem but attacking this player did have a problem
mighty panther
@jolly merlin is it a specific player ? or does this happen with other players too
jolly merlin
I never tried attacking other players just the one player I have a video of it as well
native oyster
do share
mighty panther
yeah, indeed
jolly merlin
Says it’s to big I’ll try to crop it give me a sec
native oyster
damn discord and it 8mb limit
mighty panther
upload elsewhere ?
mighty panther
your video is bad for my neck
mighty panther
CW rotate 90 degrees next time please 😉
jolly merlin
No to good with editing videos will practice 👍
native oyster
my neck is stuck now 😦
mighty panther
@jolly merlin could you reedit it? it will be much clearer then as well
torpid adder
This morning at 1am I put up an 8hr shield. At 4am my base was raided. How is this possible. I know I put one up because my counter went from 66 available to 65
Also I'm not the only one on my team that this happened to last night
mighty panther
@torpid adder contact support, and tell them you suffer an issue similar to https://stfc.key2peace.org/view.php?id=3
tell your team to do the same
pliant dune
For the last month or so I have continually reported to customer service and technical support that I have continued to experience a range of issues and glitches including stats being lowered and affected due to me attacking other players shut and bases me winning and it's saying I am defeated etc. When purchasing your very expensive add on packs I have continued to lose gold and large amounts of resources when attempting to build station modules, complete research, repair ships, donate for missions, etc.
I'm still waiting to hear back from your customer service and technical support as I believe they are non-existent and not fit for purpose.
I demand compensation
Can we also address the pay-to-play and progress culture within your Glitchy game.
Maybe you should have more affordable packs for players.
mighty panther
try in 6 hours in #552437270695772161
regarding the incorrect battle reports, thats known
stats being lowered, would need some more specifics, are you loosing those pvp battles ?
with gold I assume you talk about latinum, be it gold pressed, it's still latinum 😉
fleet ruin
I am sure this has been report many times but what is it with mines not refreshing or forever being none available
hollow wadi
ihave the same for my own station now
spinning forever not showing any information
probably submitted allready tho right?
native oyster
This one is new one, but I’m pretty sure I can not access the game at all. @ivory vortex @onyx bear not sure if it’s known issue for the team and are they working on it, but would guess this isn’t design flaw
hollow wadi
nice route
23mins warp and no option to cancel 👍
and yes - those 2 systems ARE connected directly
there isn't even a node inbetween
native oyster
How very Scopely of them...
@onyx bear is there like a usual pattern for how much uncommon one should average at various refinery levels? Always had bad luck with it, but I feel like it’s just getting ridiculous...
mighty panther
@native oyster client stopping at 25% surely ain't new
seen it reported more often
languid narwhal
@hollow wadi that is weird pathing. You have to have a level 47 warp drive range to hit Babel 40. The systems in between don’t have a higher warp distance
mighty panther
@hollow wadi nice shot, will make an entry
languid narwhal
Was that the route hi-lighted when you selected the system, before you clicked the green button?
hollow wadi
true, my bortas has warp 40 so i donteven know how she can get there
i have no idea, i just clicked warp i assumed i would be there in 1 min
languid narwhal
Oh that may be why. Is your destination Babel 40?
hollow wadi
yes
mighty panther
maybe the direct path requires a warp range you do not have ?
hollow wadi
it is the neighbour system, no node inbetween
languid narwhal
That’s really weird. Babel 40 requires warp range 47
hollow wadi
i sohuldnt have been able to warp there in the first plce
mighty panther
does not matter
hollow wadi
it shows 47 for me aswell now
languid narwhal
You shouldn’t be able to travel there without it
hollow wadi
ye
languid narwhal
Well hey- if it gets you in there and there are base spots- you can then relocate lol
Might get you deeper
hollow wadi
true 😄
strong schooner
Is pure tritanium broken or do I just not understand how it works? Doesn’t affect the tritanium cost of buildings or research.
hollow wadi
Babel (40) - Federation
Updated: 02-02-2019
System Search Number: 727040510
Warp Required: 47
Missions: No
Move Base to System: No
not relocatable 😦
vivid bronze
Have the same path between those two. Seems that the direct arc (or the entry point on Babel) has a 47 requirement, wheras the arc/entry via the other route is <=43 (my max warp)
strong schooner
And is there a repository of already reported bugs?
vivid bronze
VitaminTHC is building one
native oyster
Games been buggy as heck lately ship moving in out system npc buggy. Really hate 6 to 8 swconds between some windows. Lastly like to add i am not Klingon it would like to finish my dailies
mighty panther
@native oyster like https://stfc.key2peace.org/view.php?id=22 ?
strong schooner
So should I submit the pure tritanium issue?
mighty panther
define the pure tri issue
oh wait, thats a research, right ?
and it probably won't take that research into account ?
strong schooner
I checked the tritanium needed to do a specific research and to build a specific building. Finished pure tritanium. Rebooted. No change in amounts needed.
native oyster
Is pure tritanium for ship components?
strong schooner
Could I be misreading what it does?
It says components. Nothing in the game is called components
native oyster
strong schooner
Right
native oyster
mighty panther
no, I think it reduces the amount of tri needed for buildings and research
hollow wadi
wow i can warp to all the neighbor systems with warp 47 even tho i only have warp 40
strong schooner
Well, it doesn’t do buildings or research
I guess I will report it. Seems either broken or stupid
sweet girder
@ivory vortex : regarding the maintenance and mining fixes, does this mean the client and server will finally agree? Client will show 0s remaining at the exact moment that the node reaches 0 resources? Problem all along had been a mismatch there; other than the North Star, every single morning bonus was “client only”; you’d see how fast it should be going, but actually resources mined would be the same as the base mining speed of the ship (not including ship abilities). For the North Star, just the opposite: client displays the base time, but actually resources mined is much faster
vivid bronze
@strong schooner there are the components of ships when you upgrade. Maybe it's that?
celest sphinx
Yep a lot of bugs not in repository. There are planets in systems that the base cannot be raided. Some hunting officers don’t work if hunted item is not the 1st item on NPC/faction ship list
mighty panther
@celest sphinx the first you mentioned is filed as 'glitch planets', zevis is one of those planets, if you know more feel free to share
@celest sphinx and the fact that officer buffs are not taken into account is a common reported issue already, guess they are working on it when I look at the maintenance patch notification
celest sphinx
There are quite a few..some in Klingon space and one in rom space. Planet Wamai in vendus a system in rom space is one. Pretty sad that devs say it will be some time to fix. How about using the other good planets and copying those settings to these flawed planets seems to be out of their grasp of doing
midnight jewel
Before I write it up, has the no XP bonus from officer buffs been reported already?
mighty panther
you got a list of coordinates for me ?
topaz escarp
you prob shouldn't post them publicly
mighty panther
@midnight jewel I think it can be added to the list of non-functional officer buffs
topaz escarp
i would actually delete or edit the comment to remove specific planets
mighty panther
although I get your point about this, I think it should be known
midnight jewel
@mighty panther Think I should report it then? Just ran a ton of scenarios for data and it’s 100% broken
topaz escarp
@mighty panther absolutely it should be known; but it is just inviting to be abused
mighty panther
for the simple reason that if it is known, it doesn't have to be reported over and over again
@topaz escarp more pressure to get it fixed as well, in order to prevent it from being abusable sooner
ancient kelp
Planet Wamai in Vendus A is [S:1342058302 X:-425 Y:-509]
If you attack a ship in the same system as their base, does your target become his base if he recalls? Has that been reported ?
native oyster
no your ship will automatically adjust course to try and intercept
it will end up at the base if your too slow to catch it
languid narwhal
I haven't seen the base as a target, but your intercept location will ofthen change to the base location, but doesn't result in you making a base attack
uncut glacier
The 'Power Creep' mission in daily goals has not been registering power gained though building for 3 days now. This is resulting in the individual mission not being completed and also not allowing for collection of the reward chests. Many RSS being missed.
mighty panther
@uncut glacier what exactly are you building ? defense stations ?
uncut glacier
for the last few days yes, defense stations
mighty panther
defense stations do not count for power creep, the rest should work
strange but true, this is intentional as I heard
uncut glacier
good to know. Thanks
mighty panther
so what I sugggest is to update the defense stations in between builds
e.g. end the day with an upgrade /research you know needs to be picked up in the morning, if you got a good one, power creep might be full already
outer plank
@mighty panther can you please look as these two images and explain what is going on with my base strength
mighty panther
then another research to finish the 2 research upgrade daily, and update station defenses for the 4 builds you need daily
slow flax
Two nodes in Vindemiatrix are cross linked. I scanned an empty node at [S:1790049115 X:520 Y:-178] and found it to be empty with a player mining it. That player said he wasn't there, that he was on [S:1790049115 X:552 Y:576]. I attacked the first node and he died on the other node. A new player took the 2nd node and the first node remains in limbo like it was trying to reset, but it never does. To help identify what server I am on, look up my Player ID i8e96e6a0178.
mighty panther
@ivory vortex put that in the jira please, in relationwith the mining issues
@native oyster take a note of that as well please, this is very interresting
nice debugging @slow flax
native oyster
not often you get a bug report with that much detail, i tip my hat to you sir! @slow flax
mighty panther
it would be the same for mines like the glitch planets
where when you attach, your base is shown on totally weird places and not atached to the planet
vivid bronze
@outer plank the base strength seen "from outside" is not the defensive strength, it includes other stuff. Problem is, you can't see the defensive strength yourself, without being hit, or by having a friendly alliance scan you and send you the result
outer plank
Wow that's a game changer. Thank you.
mighty panther
@vivid bronze https://stfc.key2peace.org/view.php?id=36 ? 😉
vivid bronze
Nice, yes
Actually would be even better to have access to an self-scan view, but allowing alliance to scan you would be good enough
outer plank
It would be nice to be able as the base owner to know your own defense power
mighty panther
agreed, in order to show what you expose if you'd be raided
slow flax
Don't confuse the purpose of #👾-bug-reporting with #💭-suggestions please.
mighty panther
we don't it's just that a report tends to bring up idea's 😉
wicked mortar
Wow this channel is so busy!
I have directed someone to post their experience with reporting a bug to here
mighty panther
so a bug report about dealing with bug reports
wicked mortar
Well a bug report being not classified or understood correctly. Which creates more waste of time and resources 😦 for all parties involved
wicked mortar
Yeah either folks are not reading question or inquiries and passing a judgement
wispy ginkgo
I have an issue with the game always running in the background. The toggle switch is faded out.
mighty panther
I am very aware of the issues with support, both from personal experience and what has been reported here
wispy ginkgo
mighty panther
which toggle switch ?
mighty panther
ah, ios
wispy ginkgo
It's the only game that does this, and its killing power management
mighty panther
be glad you have it in your settings 😉
me as ipad user doens't even see the app in the notification center
wispy ginkgo
Have iPad, can confirm
wispy ginkgo
The only suggestion is to manually turn off all allowances for the toggle switch
Which I don't want to do.
mighty panther
could you do me a favour ?
rotate your screen 90 degrees so I can see the full text of that toggle and make a new shot?
mighty panther
rotate locked ?
wispy ginkgo
No
novel scarab
Doesn't rotate for me
wispy ginkgo
5s+
novel scarab
However mine allows background to be turned off
wispy ginkgo
Ref I assume is refresh
novel scarab
wispy ginkgo
Interesting
novel scarab
I also have a 5s
mighty panther
one has photos, the other not
wispy ginkgo
I shoulda got the spice version of 5s
wispy ginkgo
Lmao
novel scarab
I'll use my usual name
wispy ginkgo
😳
novel scarab
Lol.
wispy ginkgo
Welcome back m'lord 👊🏽
mighty panther
wispy ginkgo
So far I'm the only one I know with this problem
novel scarab
Lmao duckie. And yeah I've never heard of that problem before
mighty panther
ios has many issues 😉
@wispy ginkgo how often do you see your homescreen on that ipad of yours coz it crashes randomly?
wispy ginkgo
😂
novel scarab
Atleast once every two hours for me due to random crashes
mighty panther
@wispy ginkgo lemme guess, not anymore coz you prefer to play on your 5s now due to that
wispy ginkgo
It still crashes.
mighty panther
on the 5 ?
wispy ginkgo
I assume it's the constant reloading game server
mighty panther
yeah, I blame serverside for a lot as well
wispy ginkgo
Yea. Everytime I click on a tab I get loading screen
So if it desyncs at all it will crash
novel scarab
Same here. One connection glitch and bam need a restart
wispy ginkgo
Instead of preloading the rng we have to load into the server to run the rng
mighty panther
it's the best way to prevent hacks
wispy ginkgo
No, it's the best way to prevent exploits
mighty panther
the diff being ?
wispy ginkgo
It don't protect vs hacks
wispy ginkgo
Exploit like...there are a couple planets in my server that if you sit on the right spot your base is unattackable
novel scarab
Yeah we have that happening on my server too. A planet full of people who can't be hit
I've heard there are other planets. We've only seen one so far.
novel scarab
Yup
Looked up that rom one posted earlier and it can be attacked on my server. Wasted a NS trying to check it
mighty panther
so thats a server specific glitch planet
zevis kinda worked for me in my test, was fun, but got corrected after a few minutes, but did survive game restarts in order to check if serverside or client side
I suspect they use some script running hourly on some servers
correcting misplacements
remote hazel
Hello, i have a bug with my ships warp range. So my ship has a warp range of 27. I click on a system with a 27 warp range requirement. I am able to send the ship, but I get a message which says "target is invalid" or something to that effect. My ship then get stuck in warp for 10 minutes, but just stays by the station slowly going backwards and forwards in my home system. It never actually gets to the level 27 system I want to warp to. Have reported in game and got told 🤷♀️, so trying here and hoping someone will see it and can figure out what is happening please!
mighty panther
origin of trip ?
zinc swan
@remote hazel warp 27 system. A jellyfish should not be able to make that trip
Jelly has max warp of 21. Even with Scotty, you can’t get to that system. The game shouldn’t even let you try to set a course
You need to build grade 3 ships to access systems like that
That’s why it’s telling you you have an invalid warpath – your client must be glitched and think you can go there so it’s turning on the set course button
twin yarrow
Exploit bug please fix
chilly pivot
I’ve put in a ticket, but I can’t tier up my ships without doing instant. If I try to do it with resources, it tells me that a ship is already being repaired. I have cleared cache, uninstalled and reinstalled, tried other devices, and have the same result.
wind flower
where can i find the live q&a session?
austere pecan
Yeah there seems to be a bug with the 5 min shield popping.
I've heard many ppl getting several hits right away without or before shield pops. Seems to be a bug, depending on who you speak they acknowledge or deny
remote hazel
Well you can see it my screenshot. I was able to get to level 25 systems no problem and my jelly isn't maxed out
molten yew
After this maintenance, my Kvort with cargo 1.2M can loot only 330K. What is going on? I paid over 1000$ to upgrade it for this reason, too loot more.
midnight plank
In game support hasn’t been able to help me. I was attacked yesterday, I had a shield that doesn’t show on the scopely side. But even if I didn’t have it half the logs are missing and no 5 min shield was put up. I’m really so frustrated.
midnight plank
Somehow my base defenses and three supporting ships are gone.
median condor
Wow, take some of the big bucks your making off this game to make it play right, huh?
midnight plank
@onyx bear am I in the right room for this?
native oyster
In case you are reporting you are frustrated, this is a good place for it but probably wont lead you anywhere
midnight plank
Well neither is game support.
native oyster
Well noted back there
old yew
Why is protected cargo now only 350 for fortunate, but menu still says 2450?
native oyster
In case they dont see your account having a shield, you probably did not have activated shield. As it logs everything as they say.
@old yew looks like you lost the 350
old yew
i kept 350
native oyster
And lost 2450?
old yew
midnight plank
You would think that, but I do wait for the peace shield activated notice to come up. Regardless of that, there was clearly. I 5 min emergency shield either.
*clearly no
Half the attack logs are gone.
native oyster
Everything related to battle logs are screwed up
Half of my battles seem to be me vs. me
And all my ships seem to be fighting against each other instead of enemy
Like this... so hopefully someone has them working and could help in that fortunate issue of @old yew
@midnight plank it’s pretty much impossible to confirm if you activated or not the shield, if its not in the logs. But that you probably knew already.
midnight plank
Yes, they have made that perfectly clear. The only shield they see is the end of an 8 hr and a 3 day after the attack. They admitted that they don’t even see the emergency 5 min shield. But don’t want to reimburse me at all.
lavish yew
Think this is affecting everyone. Fortunate protected cargo is 350? I confirmed w 2 instances
warm swan
Hi, my Miner stuck since more than 1 hour on a Station I have raided and nothing happens. I have restarted the game 5 times. When can I get my Envoy back for maintenance 😂☝️. I have never seen a bug like this....
warm swan
I wrote them in german, think they need help 😏🤗
native oyster
Take a screenshot of your player id and send that pic and ask them to recall your ship A
warm swan
Great, give me a second
native oyster
Send it to scopely support that is... here its not gonna go anywhere
warm swan
Thanks a lot
warm swan
Thanks 🙏 again. I’ll write an email
native oyster
Tell them : My Ship A is stuck in warp. Can you please recall it.
And attach those 2 images. And tell them they are good people, real people, and you get better service 😉
lavish yew
My envoy mines w 3990 per hour. My fortunates at 600per hour. Aft the maintenance, my fortunates are mining so much faster than my envoy! My envoy mining counter is crawling.
wheat dagger
Game Login is impossible at this Time
cerulean jasper
<@&509690795536941056> <@&509691205798592532> Cargo limit of Survey ships not working after the newest patch by you. I think game bugged now, Everyone be careful about mining.
topaz kernel
Been told protected cargo limit isnt working so every player is now over cargo limit so many miners ate going to be hit great way to start wars good work l9l
wheat dagger
Game down???
pearl karma
Lol there is no war in this game its miner ville
pearl karma
Do you guys know what unit testing is? Clearly you dont test before new version releases
brazen snow
Protected cargo on Envoy just 1200 instead of 13k
pearl karma
I have updated my profile pic to show a new bug
Apparently i killed myself a lot yesterday
tiny flower
Is there a server down....cant log into the game anymore....
cerulean jasper
<@&509690795536941056> <@&509691205798592532> It look like this round of patch make whole system of mining unstable. Kindly fix it, 5hrs making of bugs.
wheat dagger
@tiny flower the same here.
mighty panther
@twin yarrow thats not a bug, thats a supermine
native oyster
hexed oar
@onyx bear @native oyster @ivory vortex BUG REPORT:. Visual bug issue the as caused by accessing any station upgrades (researching or building) as well as by accessing the factions tab. It causes a sale symbol to appear. Please see Screenshot attached. Photo is dated 6th march 2019 21:20pm GMT
This photo shows no sale item available
native oyster
@hexed oar probably a pack you cant access. Similar situation have been before when there’s been something for lower levels or for people with bigger faction rep or something similar...
@hexed oar check to see if your faction store cooldowns match the time remaining please
astral gale
This has been occurring since the client update last week. Home base not really your home base. When it is purple you are unable to access settings, you only have chat option to talk to yourself.
worn hare
midnight plank
What about the issue where a five min emergency shield doesn’t happen?
worn hare
Possible typo in the shipyard quest here
Every other in game source lists the vahlkas as unlocking at 22
mighty panther
@astral gale I had that too today on my bluestacks account, but it eventually solved itself, how long are you having this issue?
so the entire week ?
native oyster
since the latest client update #metoo
mighty panther
hmmm, didn't keenser talk about ui changes ? planned soon if I remember it right
astral gale
yes, it is green then I watch it turn purple, then it will go green again and repeats constantly
native oyster
the client doesn't recognise your player id as your own, can't change name, can't view settings etc
you can have a little chat with yourself though
astral gale
Same with the log showing you are hitting yourself or that your base is being attacked when you are hitting a base
native oyster
yeah they seem to be connected
mighty panther
Freud would love to have a chat with you
native oyster
i talk to myself on a daily basis
mighty panther
as long as you know it's to yourself and not some imaginary friend, it's fine 😉
astral gale
Lol, answering yourself is the problem isn't it 😀
fathom canopy
I’m assuming these are all the servers here
mighty panther
@astral gale filed a ticket with support ?
spiral coral
@onyx bear my horizons cargo limit has been nerfed from 850k(with Stone) to 350k, even tho it still shows a cargo limit of 850k I was jus hitting another player and lost out on millions of resources, @acoustic grove I’m sure you can show the logs to confirm this!
true prairie
@spiral coral thats rough man, hopefully they have it sorted for hte next time you hit him
spiral coral
Last time I got 50mil from him, only got 5 this time, would’ve been closer to my previous haul if it worked properly @true prairie
dense dirge
The new update has messed up the miners. The miners are unable to pull full cargo and also the protected cargo does not work
My miner protected cargo
What is happening now
mighty panther
uhm, it actually looks a bit like this bug, without the packrat part https://stfc.key2peace.org/view.php?id=75
you also see cargo not 100% full after base attack, with you, it's just a bigger cargo diff
so I'll add your screen to that ticket
dense dirge
Let me attached the other issue also. My full miner cargo
spiral coral
👍
dense dirge
What i actually pulled
hexed oar
@native oyster no doesn't match
And the time changes every time I do it
Usually sits at 23:59
native oyster
I recall Keenser saying in the q&a the mining issues were thoroughly tested
I just wonder how can these things always break up when they try to do something. How is it even possible...
Eventually this is all just math. And to make wrong results in math, you need to alter the formulas creating the results with some wrong details. How is a formula that states mining speed attached to in example cargo size?
cobalt stream
As i See with every update its getting worse and not better.Would be great when they fix the App not to crash anymore
native oyster
How do i get the game to change my dang daily faction to the correct one
pearl karma
Lol that might get lonely.. do you pretend to be other ppl when you hit chat?
native oyster
hollow zealot
I don’t mind showing my name on both sides, but showing the battle result as defeat when I defeated the PVE is wrong.
river flax
Bug: The in-game customer service is broken. They are clearly just posting scripted answers and have no idea what we are asking, or about the game itself.
topaz oxide
Morning iam new here just got send to here from the like August us say have no idea support
What is wrong with the mining rate issue
Even my 10 year old can calculate this as Mining bonus + officer bonus + officer setup bonus = mining speed
Support says Mister Panic will explain to me
sharp oasis
There seems to be a mining bug after the patch. Protected cargo is only a small percentage of what it should be in my Fortunate and Envoy. I also see the same in other player's ship. Server wide issue
This just broke the game for me
topaz oxide
Yeah slowly all this bugs making me tired to play
You invest in ships and officers but lastly they do nothing
If you invest in a special ability ship or officer it should does it other there is no more sense for this game
native oyster
Agreed. This last bug is almost enough to start a revolt. We have the same issue
lavish yarrow
U know whats the most horrifying part? Devs are not responding. They dont even look like they give a shit.
native oyster
When did they give a shit
They just want our money.
I woke up to this. Not even going to bother trying. Very close to uninstalling and walking away
hoary wadi
brisk night
Did you dudes report to Support?
neat ermine
@brisk night everyone did that already
brisk night
Good
mystic oak
why troll can see i overcargo b4 600+..its a bugs
proved that ovwecargo protected did not works
brisk night
Yeah looks like your actual protected amount is 600
That's a sucky bug
Does it show up on scans or only after destroyed?
mystic oak
i checked in my inbox battle logs after destroyed
neat ermine
Doesnt show on scan but some players been exploiting it for free rss
So damn annoying
Basically now all my miners r docked
N ur max cargo showed in battle log n ur actual stats r also different
84k in battle log vs 144k in actual ship stats
N that's for envoy
mystic oak
scopely didnt do sanity checking b4 go production..no simulated test b4 deploy
well i want my money back😂 can i?
they just throw everything to production to find bugs its kinda microsoft ways
whose insane..we are coz we still play this game😂
wispy ginkgo
I am having a tough time understanding why 'purchased ' rss is not placed in the inventory until as such time I wish to use it.
I notice that every other game does not allow purchased items to be available to raid upon purchase but upon use per item.
mystic oak
wait..im analysing the log..its seem ok..coz i hv mine 1123 units than troll scan me its overcargo 523 units then he attacked me..so i lost only 523 units raiding by troll
neat ermine
They want to support pirating game play
wispy ginkgo
That's not pirating game play, that's I purchased a product and before I get to use it someone may have already taken it.
Shall I just open my purse and allow anybody to reach in?
I shall be researching this issue with my provider and state attorneys office.
I see your convo is different from mine. I thought you were replying to me @mystic oak
dense crag
Why does Scopely keep raising the resources required on construction and research. When your a low level the same research cost cost more later in the game, especially the prime items. Very disappointing!
wispy ginkgo
Wait till you see the yield on t3 resources 😂
midnight plank
@wispy ginkgo we have the same thoughts.
brisk night
Lol what did you send?
terse acorn
I have been killing feds lv26 for 3 hours, my ship count is still at one for the daily goals. Stupid glitches.
native oyster
I have the wrong faction daily
midnight plank
I sent a complaint about my issue to the AG. They have a whole website for things like this. They make it super easy in my state.
wicked mortar
👆
midnight plank
I had to because game support won’t give me anything but boilerplate answers. No solutions.
wicked mortar
Not impressed when a dev drops f bomb in schedule q&a chat. Trying to make it look non scripted. Makes them look like spin doctors lol
midnight plank
I even called corporate today. Did you know they don’t actually answer the phone. But they do have an answering machine.
wicked mortar
The bug-reporting is more entertaining than the game at this point
midnight plank
For those of you wondering I know it by heart now. 1-323-400-6618.
winged gazelle
I tried to ask about purchased or won resources being protetected in the ST chat today, the programmer said it would make the vault pointless. Lol
It's like buying a burrito at Taco Bell, and the allow the guy behind me to take it.
simple locust
The vault is pointless
wind garnet
Concur, they should make all rss purchased as tokens. It’s already built into the game.
simple locust
Still the same...once you redeem the token, it is open for raid
void seal
At least it helps to keep these rss as tokens and withdrawn for use when needed.
wind garnet
Well that’s part of the game, you put that in game play for use. At least you don’t lose the entire purchase to a raid
void seal
Dev should look at making this a permanent feature and allow players with excess rss to convert to tokens.
Any update on the survey ship protected cargo bug? Was scrolling up a lot but didn't find any response on this server wide issue.
winged gazelle
You purchase for your use, not for the galaxys use
wind garnet
I can agree with that, but as the developers said in the Q&A it would invalidate the need for vaults.
winged gazelle
Other games have protected inventory for winnings or purchases, and vaults that protect a level of mined or oroduced resources.
void seal
They can increase the vault capacity at least.. Raiding is part of this game mechanics.. If they nerf it too much..
wind garnet
Yes you purchase for use, but it’s in game use, and the game has raiding. I understand, I’ve had purchased rss raided personally.
winged gazelle
Sure, raid resources that are produced by game mechanics, not my money
Also, show me where game is advertised as 'raiding game'.
astral gale
@native oyster @ivory vortex @onyx bear
It has been stated that the mining buffs have finally been corrected - the timer and length of time based on the per hour does seem to match up, but you have failed to understand that the mining rates themselves have been so impaired that the chance of mining the millions required for upgrades is impossible in ones own lifetime. You have indicated that you want to help all types of gameplayers, but with the mining rates that you have set, you are only wanting those impatient players who either do or do not have the cash to spend it to get there faster as they choose not to mine for the next decade to get one ship component upgraded, or one building upgraded. The higher the level you go the more you are stacking on the build/upgrade requirements, but at the same time constantly changing things making it impossible to get them due to the slowest mining rates so far in the game... see the following images.
November 6th 2018...
November 7th 2018
November 9th 2018
December 29th 2018
March 7th 2019
zenith pecan
astral gale
How is slowing down the ability to mine the resources that we need "fixing" the mining rates. If you want to leave the rates, that is fine, but make the cost to upgrade 10% of what they currently are, and the donations for missions 1% - as I am somehow meant to mine and donate 1.5B Partsteel for one of my missions with no where near the equivalent as a reward.
zenith pecan
Help! Stuck in a players base,ship won't return
Says ship is in combat, even when pshield is down.
dusk yoke
@zenith pecan please submit a ticket, top left corner, profile, settings, help, contact us.
In game 😊
zenith pecan
Thanks
dusk yoke
I’ve been stuck too like that and they help pretty quickly.
wind garnet
Raiding is just a term, but it is advertised “Build, upgrade and defend your star base”. Defend against what? Other players and that’s also stated in the App Store game description.
I agree that they don’t disclose what is gained in attacking a base. And it’s a valid point you make.
opal marten
Cargo issues
What is going on
Envoy 7k protected
Only 1.2k of cargo
Gets attacked and loses 180
Head scratch
versed dagger
@dusk yoke I submitted a stuck ship hours ago. No fixie yet.
versed dagger
La de dah
versed dagger
Who me?
midnight plank
Where you caught borrowing a cup of sugar from them labfish?
versed dagger
I tried to use them for a fast return home. That didn’t work
midnight plank
Ahh the old Uber ride home trick.
dusk yoke
@versed dagger can take up to 24 hours 😊
hollow jacinth
Really.. this game indirectly makes you pay to play and then cheats you out of what you expect. Example being the mining rate or piece shield timing,or repetative attacks that empty storage bins. Let's discuss that
lavish yarrow
They cant even maintain the quality of existing features. How do we expect them to fix bugs or develop new bug free features? This game will die eventually unless they do something...
mystic oak
this is proved that envoy protected cargo did not works..its definitely a BUGS..scopely pls rectify those problem asap🤔 😅
my envoy only mine 1200 units...its not overcargo as set 10k
neat ermine
Smelled a roll back is coming up
lavish yarrow
The only fixes they know how to do is roll backs.
mystic oak
no need..just patch on the fly..all miners
hollow jacinth
mystic oak
as i supposed this server platform is a unix based
bold narwhal
I have no more words so I'll leave this here. https://cdn.discordapp.com/attachments/525443511055548452/552846332780478466/20190306_073102.jpg
dusk yoke
@hollow jacinth can we keep this post to the bug reporting channel please? This way they can see it without getting spammed on multiple channels. Also, I will screenshot and make sure Panic sees it when he gets in. 😊
midnight plank
@hollow jacinth I had the same thing happen. Still waiting on them to 1. Admit there is a problem 2. Reimburse me for the problem.
simple plank
What is the policy for cheating players..? There is a planet that there aware they can not be attacked on and there just sitting there hittinf everyone while no one can hit them
dense dirge
Scopely respond to bugged miners...
Station bonus that prevents resources from being raided?? What is that suppose to mean?
simple plank
A particular planet all stations on the planet are unraidable
past fjord
Enterprise crew, hikaru sulu ability not working, leonard mccoy captain maneuver not working.
fiery mango
Basically they messed up the game in the latest update
simple plank
Ship crews are suposse to get fixed tonight
fiery mango
If you cannot convince, confuse
wispy ginkgo
I have another bug complaint I wish to share. There has been an increase in the amount of 'ghost attacks' where base is drained of resources but nothing in the battle report. How do I / we know that this isn't the devs creating a false log to increase possible purchases. We have reports of people whom purchase resources and not 5 minutes later their base is drained, no reports.
solemn wharf
Mining protected cargo is non existent after the last server maintenance. I mined 800 ore on my envoy and got hit, losing the same amount. What The Duck, Scopely? now everyone on the server is afraid to mine at all, get it fixed asap, please!
violet yarrow
Please close the server until it is fixed, the game is so broken that it is unplayable
tulip cosmos
topaz oxide
I also checked all my officers abilitys are not working either mining rates , freight safety, freight increase or battle abilitys. It absolutely senseless rightnow to do anything in this game.
hasty igloo
Should be a fair bit of compensation seeing has half the universe doesn't want to mine
quiet lava
raw cliff
Do the game developers acknowledge the problem !? Their latest seems to be a major fuck up!
cloud axle
@onyx bear when will this protected cargo problem repaired?
fiery mango
@raw cliff not yet.
native oyster
Chatting to myself in pm. Killing myself. Only getting 10% safe mining now?
Geezus krist
Im parking up until you idiots fix these issues that you have created.
fiery mango
Yeah. I've already lodged a ticket. No response yet
astral quartz
My cargo wouldn't fill past 4,500
lavish yarrow
Wow. Still no response from devs. And not even a note that they are looking into the problem?
astral quartz
So my protected cargo zone isn't being filled, right, and so no mined resources are safe. Ouch.
Clearly it isn't just my server
proud barn
<@&509690795536941056> and @onyx bear
Well done. You finally fixed the Captain mining buffs but you only tested the ships mining for one minute, so you probably do not know that they stop mining even though the ship is not full and there is still rss to be mined!!!
dry mortar
they know something went wrong because eu server maintenance didn’t happen, thanks you US server Beta (or Gamma) testers
astral gale
well I hope they give us a chest to appease the frustration
lapis kindle
us maintenance didnt happen yet either, idk which region got screwed but thanks friends 🖖
astral gale
Australia got the broken update 😢
No announcement on the breakdown as to what was meant to be fixed was there?
lapis kindle
the update was to fix mining ship bonuses and mining officers, broke cargo bays lol
golden haven
abstract sail
Yeah stop dropping coin until its fixed updates are just creating more bugs been 3 days not spending its our money that pays 4 this
lavish yarrow
If they know something is wrong, why not drop us a note to say they are looking into it? What kind if screwed up circus are they running???
proud barn
The Scopely dev team drinking song ... sung to the tune of "10 green bottles" ...
10 bugs sitting in the code, 10 bugs sitting in the code, fix one little bug sitting in the code and there will be 100 bugs sitting in the code ...
100 bugs sitting in the code, 100 bugs sitting in the code, fix one little bug sitting in the code and there will be 1000 bugs sitting in the code ...
(you get the idea)
tight oriole
Can someone please explain how this can happen??????
compact jolt
What the hell has happened to our protected mining limits. My ship says 9742 yet I got attacked and lost cargo at 2100!? Do you guys ever actually test your code!?
quaint copper
plz stop irregal burgling of mining ships
open sparrow
@tight oriole did you just screwed urself...? 😂
tight oriole
Mate i would love to know how i even did it lmao
fiery mango
Asia was broken during the update. Could by why they didn't proceed with US servers
dusk yoke
@lavish yarrow its currently 11:19 pm in California. They arent at work to drop a line atm. Im sure when Panic gets on he will have something to say.
native oyster
crisp siren
Game us down 30m early?
proud barn
I'm sure that when @ivory vortex gets on.... He will panic
silent flax
I lost. Or won. Depending on point of view.
native oyster
@fluid hazel Oh noooooo
I'mma go look at mine
I just had my whole team refine a ton, one member reported a failed second pull on a 15k, but all others worked. Ugh. Restart?
@proud barnlove the name
proud barn
@native oyster
My in game name is MineAndRefine
proud barn
... Guess what I do in the game? ⛏ ⛏ ⛏ ⛏ ⛏ ⛏ ⛏ ⛏ ⛏ ⛏ ⛏ ⛏ ⛏ ⛏ ⛏ 🔪 ⛏ ⛏The 🔪 is for slitting my wrists.
@native oyster. No. We are not on the same server. You can use my player name.
proud barn
@fluid hazel
Yep... Scopely have helped you halve your game time... Now you can concentrate on JUST mining.
native oyster
But, maybe in april....
😂 😂 😂 😂 😂 😂
Tank lord and I are on the same server. Poor guy.
astral gale
Won't mine past this since maintenance
novel forum
Hey everyone,
We’re delaying the maintenance for EU and US because we’ve had some issues with the update that rolled out on the Asia and Pacific servers. We’re currently fixing the issues at hand and we’ll have an update on the maintenance of EU and US asap. Apologies for the delay.
Scopely there are bugs after every update, that hasnt stopped you going live with new bugs before ??
native oyster
I bought the protected cargo pack which is meant to give +100% to vault protection. But nothing has changed whatsoever, vault protection numbers still the same, and resources that can be raided still remain the same. What does it actually do? Besides empty the bank account of £20?
lavish yarrow
"Some issues" is an understatement dude. Why dont u ACKNOWLEDGE that there is a MAJOR bug and address everyone's unhappiness?
fiery mango
I wish I could give you more but I talking with the team and waiting on their update because they have to fix it and then test it so it really depends - from general discussion.
seems tests are done POST patching.
mighty panther
@lavish yarrow they are more informative now than before, they said they had issues implementing a fix, so the fix needs to be fixed
novel forum
lol, launching untested updates onto a live server, and waiting for players to test update
mighty panther
@lavish yarrow and its better to abort the fix if it would cause more bugs then still putting it in, so I consider this a very wise decision
novel forum
sounds like a beta game to me
native oyster
novel forum
and they contionue taking ppls money for a beta game
mighty panther
@novel forum I am sure they tested it in their sandbox enviroment, it's just that the real enviroment can still cause unwanted results
swift dust
@ivory vortex Mining does not max out to ship capacity ... Fixed one thing, broke another! https://giphy.com/gifs/captain-facepalm-picard-XsUtdIeJ0MWMo
novel forum
then have a test server
mighty panther
@swift dust I have it filed already
novel forum
to test updates before launching on live servers
native oyster
horizon cargo at 41% of what it should be
mighty panther
@novel forum they have
novel forum
they their testing procedures are shit
fiery mango
you know there is still the biggest problem which other people have mentioned in this channel before? cost to upgrade steel vault is more than vault capacity. lol
mighty panther
perhaps they are
swift dust
@mighty panther I've submitted as well ...
mighty panther
it's now 2am in new york/cali ?
so I'll give keenser a couple of hours to sleep, wakeup, get to work
before I slowly bug him
proud barn
@fiery mango
The "team" should be doing TESTING before uploading a patch, not using USERS as testers to uncover their gross negligence and inadequacies.
mighty panther
you are wrong
they have alpha (founder) and beta servers as well, issue is they aren't as populated anymore, yes, their fault, agreed
so their main source of trouble info ARE the release server users
fiery mango
well, guys, at the end of the day, we are still on this channel. LOL. and we are still playing the game.
mighty panther
and even if a patch works on a test enviroment or on the beta's, you still have the factor LOAD
servers are differently loaded with users, each server plays differently etc, so many factors to take into account
swift dust
Yes ... I'd say they have a "production" and lack a "staging" server for identifying these issues ...
mighty panther
you'd still be in trouble if something tested ok in the sandbox
@swift dust as said, they got plenty of staging servers (founder/beta) but the load circumstances are different
swift dust
Seeing them fix one thing and breaking another sounds like they don't use SOLID programming practices that prevents these types of issues
mighty panther
which is getting addressed
I told keenser about my suspicion that the db might be the source of most evil
swift dust
@mighty panther the founding server, our server, is a "live" server
mighty panther
I am sure he will look into this as his reply on that was: interresting
proud barn
All I can say is Thank God that Scopely programmers do not work for NASA... otherwise the next 'space mission ' would have the rocket drilling a hole to the Earth's core... Mining again.
mighty panther
I also see a lot of things happening telling me things have not been optimized
I see a load of potential reducing the load on servers a lot
one combined query instead of two or three with proper indexing of the db tables can make a huge difference
and I see multiple stuff that looks like needing 2 lookups to complete the data fetching instead of 1
@swift dust they should follow proper development rollout strategies, push to alpha (founder first), wait for the responses from them, roll out to beta, wait for responses, push to release servers
swift dust
I don't disagree ... it's a practice that I have always used.
mighty panther
and you can nominate players even in appstore and the likes as alpha/beta testers
if you setup the channels for that in stores
swift dust
It frustrates me to see a game with so much potential keep missing opportunities to be great...
young nebula
Lot of people probably reporting this already - but losing protected cargo - example of about ten times before I gave up mining -
mighty panther
for me thats kinda new
so lemme finish rolling my breakfast vitamins, then I'll make a report out of that
@young nebula @ivory vortex https://stfc.key2peace.org/view.php?id=81
@young nebula could you post me a screenshot of the actual lost cargo there ?
mystic oak
mighty panther
@mystic oak update not rolled out yet due to issues with asian update, see #⭐-official-announcements
mystic oak
another BUGS is my NSE max mining only 7200..it is supposed can mine until 8100 as input stonn on the brodge
mighty panther
@mystic oak the maintenance update which has now been delayed towards EU/US should address that
mystic oak
i am in asia region sir
mighty panther
where the update failed 😛
"We’re delaying the maintenance for EU and US because we’ve had some issues with the update that rolled out on the Asia and Pacific servers. We’re currently fixing the issues at hand and we’ll have an update on the maintenance of EU and US asap. Apologies for the delay."
mystic oak
😋 i want my money back😅
young nebula
mighty panther
so they tried and failed
young nebula
mighty panther
thx, added to that report
young nebula
That ship supposed to have over 8k protected
young nebula
Mine shows about 8500 at its level on stats with my research etc
alpine axle
I just fell victim of the stolen protected cargo too, 10k protected, 7k of that gone
young nebula
Everyone on server is complaining - it’s not just my ships
dusk yoke
It is a known issue, its delayed rollout of the update to the other servers, they are currently working to rectify the issue.
mighty panther
@young nebula could you make me a shot of the ship details of the level 30 envoy, specifically the (protected) cargo details ?
that, and figuring out what server you are on would complete the report
perhaps shots from others on the server players with the same issue would really complete it
figuring out the serverid is that you need to trigger a bug that causes a network error or similar
or if you are network expert, look for the dns requests to resolve live-<id>-web.startrek.....
if you got an error notice, see the top right of that notice
young nebula
mighty panther
you could trigger such an error using airplane mode, causing a network error
young nebula
Nope - playing normally over mobile and wifi. Look at the Aussie server GC and you will see lots of complaints about the Protected cargo bug
mighty panther
I am no official, so can't walk around servers to see the chatter in order to identify it
young nebula
mighty panther
and if I would be, I'd ask your player id in private and could look it up
mighty panther
so they could join here as well 😛
languid narwhal
@young nebula they announced this morning that they know of the issue, it is being worked on and is the reason that the update today is pushed back for everyone else
mighty panther
ah, so it's the result of a failed update ?
native oyster
Why oh why does discord not support face slapping banners
young nebula
I didn’t see that on our server - just talk about no acknowledgement of the issue
languid narwhal
On your server?
mighty panther
@ivory vortex can you ask them to do a global notification on the affected servers in for example 2 hour intervals ?
mighty panther
@ivory vortex not everyone reads social media while gaming or uses discord, so ingame notification in gc at intervals on the affected servers would be the real target to address
I know you folks can send announcements in GC as ADMIN , seen those before when our npc issue was adresssed, it was however only once
if you make such notifications, they should be at intervals
and now I need to move this convo to #💭-suggestions ...
native oyster
Things are going from bad to worse: of the 3 last updates, 2 were poorly tested. That's truly unacceptable for a game draining that much money from players. And frankly I'm fearing the Asian servers would remain in grey zone for some time.
swift dust
@native oyster you mean like this? https://discordapp.com/channels/509679626763632640/509686569649831936/553145480704425984
native oyster
@swift dust Lol, close.
swift dust
IDK ... I thought double face palm was appropriate for this new set of bugs considering the emphasis on testing done....
languid narwhal
They are working on it atm
swift dust
I do know that
languid narwhal
swift dust
doesnt make it any better
languid narwhal
No but neither does going on and on about it either.
languid narwhal
@swift dust So, I'll agree with you there. So far @ivory vortex has updated us that there is an issue, generally what it is, and that it is being worked on though.
I would be very interested to hear what caused the issue and what the fix was though
Because to be fair- we do often get patches causing conflicts on the first server that is updated
swift dust
Being on the founding (first) server, we see it for sure
wooden orchid
It’s almost crazy how a game of this size have this problem. 😂
languid narwhal
Well, it isn't 100% little
swift dust
we're waiting for the maintenance announcement...
swift dust
I'm surprised that they don't have hidden bots doing checks in the live environment to monitor various things ... aka automated tests ... and report back issues found ... for example a bot that can look at mines and check that they're behaving, not glitched out...
aka mimicing clients without hte rules to limit them
languid narwhal
Bots can do some things, but not everything. And iOs developing can be difficult to test for real environment performance
weak comet
So my envoy mined 4K crystal, it’s protected cargo is 8k, miner got killed and I lost all the loot.. is this normal now?
swift dust
doesn't need to be iOS/Android ...
languid narwhal
@weak comet
weak comet
Ok cheers
languid narwhal
@swift dust you have to have the interaction from the devices to really know what is going to break
swift dust
thanks narrow thinking ... iOS/Android client apps hook into an API or streams ... so not hard with a bot
UI testing is different
languid narwhal
No it isn't narrow thinking. it is a layered approach to development and testing
swift dust
I'm talking the game server-side logic
languid narwhal
I'm saying bots and scripts are fine, but they don't reveal everything
swift dust
you're talking client, I'm talking server
languid narwhal
Correct.
swift dust
and yes you can automate client touch testing ... I do it already
languid narwhal
But the bot can return an error. You still need to know if it is a server error, client error, or desync between the two.
swift dust
let's take this offline soas not to clutter the channel [edit:] any further ... sorry @ivory vortex
languid narwhal
I do the automated testing as well. It is a step in a layered approach, and good practice- but it isn't a 100% solution
fluid hazel
@proud barn what do u mean
mighty panther
hahahaha @ connection issue when attacking 😉