my cpu is degraded

[neon path]

any soluton plz

[grand bluff]

Have you whitelist salad in windows defender or any other antivirus

[neon path]

ye

[neon path]

but no affect

[eternal junco]

and i assume you already tried restarting your PC and stuff?

and reinstalling salad?

[neon path]

yes

[neon path]

5 to 6 times

[neon path]

i have reinstalled

i deleted salad and restart and re installed

but the prob didnt fix

@eternal junco any solution?

@normal sand

[eternal junco]

can you send your log files and I’ll se Eid I can find anything we can do

!logs

[steep lava]

How To Find Your Salad Logs!

Here is an up to date guide on how to locate your Log files!
https://support.salad.com/article/180-how-to-find-your-salad-log-files

[eternal junco]

Send the log-20221203 file

[neon path]

this

[neon path]

.

[eternal junco]

can you try turning on elevated permissions

and you have whitelisted salad correctly in your antivirus right?

[neon path]

yes

[neon path]

its already on

[eternal junco]

can you go to the logs folder and send a screenshot of the "gpuz-init" folder

[neon path]

yes

[scenic bolt]

@neon path

[neon path]

thanks bro

[scenic bolt]

When did this issue happend

[neon path]

here

[scenic bolt]

And ehat is the problem

[neon path]

tomorrow

ehat?

[scenic bolt]

@neon path re install

[scenic bolt]

*what

[neon path]

done 3 times

[scenic bolt]

Is it a laptop

?

[neon path]

yes

[scenic bolt]

Hmm

Idk man do as @eternal junco mentioned

[scenic bolt]

In this message

[neon path]

vmmen is not working in task manager

sended

[scenic bolt]

I dont understand ur problem lol

[scenic bolt]

This ?

[neon path]

ok

[eternal junco]

yeah the program that detects your gpu is failing to run

[neon path]

yes

[scenic bolt]

@neon path wait listen

Why do u need gpu for container

[neon path]

solution?

[scenic bolt]

U just need cpu

[neon path]

i dont but vmmen is not working

[eternal junco]

i'm not too sure what you could do here
but like ignait said you should only need to use cpu

ill look at your logs again and check for problems with your containers

[scenic bolt]

Yes exactly

[neon path]

but cpu is also not working

cause vmmen is not working

[scenic bolt]

@neon path bro disable it and re enable it

Then pause mining

Then close salad

Then re open salad

Then enable cpu

Then start mining

Container will work again

Thats was always happens to everyone

[eternal junco]

can you open command prompt as admin and run this command:
C:\WINDOWS\system32\wsl.exe --import salad-enterprise-linux "C:\ProgramData\Salad\wsl" "C:\Program Files\Salad\wsl\salad-enterprise-linux.tar.gz" --version 2

[neon path]

ok

[neon path]

done but stiil not working

[eternal junco]

ok run this

C:\WINDOWS\system32\wsl.exe --unregister salad-enterprise-linux

then run this command again
C:\WINDOWS\system32\wsl.exe --import salad-enterprise-linux "C:\ProgramData\Salad\wsl" "C:\Program Files\Salad\wsl\salad-enterprise-linux.tar.gz" --version 2

[neon path]

still not working

[eternal junco]

can you run this command now:
C:\WINDOWS\system32\wsl.exe --distribution salad-enterprise-linux --exec cat /etc/os-release

[neon path]

🥺

[eternal junco]

hm everything seems fine
might want to try container again (after maybe restarting salad/pc)

if theres still problems you can send the log-20221203 file again and if i cant find anything, you'll have to report the issue on the survey in #container-beta pinned messaged

[neon path]

ok

is there command to start vmmen

[eternal junco]

no

[neon path]

ok

i have submitted

log file

[neon path]

@eternal junco my problem is still there

[eternal junco]

you'll have to report the issue on the survey in #container-beta pinned messages

[neon path]

done but no response

[neon path]

i have submited log file too

@eternal junco is this happend before with someone u know

[eternal junco]

yeah it's happened with others but i've already tried the stuff i did with them

[neon path]

there problem solved?

[eternal junco]

yes

[neon path]

oo so what about me?

[neon path]

will i able to use salad again?

@eternal junco

[eternal junco]

at some point yeah
just waiting for a fix

[neon path]

thanks

[neon path]

@eternal junco how much time it will take?

[simple snow]

hlo

[simple snow]

listen

[neon path]

hii

[neon path]

yes?

[simple snow]

can u send me the screen shot what exactly salad is showing

[neon path]

yes

[simple snow]

send me screen shot of performance tab and bell icon and earn tab

[simple snow]

every time its showing - only/

[neon path]

yes

i have used container before but suddenly this appered

[simple snow]

yeah

listen

send me the screen shot of task manager

[neon path]

vmmen is not working in task manager

[simple snow]

is there anything runnning in task manager related to salad?

[neon path]

yes

[simple snow]

send me th epic

pic*

[simple snow]

listen i am going to try a whole reinstall of salad

coz it happened to me and i fixed it like that

[neon path]

i have reinstalled 4 time bro

[simple snow]

right click on it and go to details

in details right click again and select end process tree

[neon path]

on which app

[simple snow]

salad.bootstrapper

[neon path]

ok

[simple snow]

in task manager

[neon path]

done than

??

[simple snow]

close salad

completely

[neon path]

ok

[simple snow]

then go in task manager and see if there any service if yes than again do this

[neon path]

ok

[simple snow]

if not then go to control panel and select salad and uninstall

then restart your pc

then install salad

[neon path]

ok

[simple snow]

listen

liseren

hlooo

[neon path]

yes

[simple snow]

only

white list salad in your antivirus program and rest of thr options disable them all

like this..

[neon path]

ok

[neon path]

which anti virus u use?

[simple snow]

i use microsoft defender the default

[neon path]

ok

[simple snow]

see

all the options are off

anly container is on

[neon path]

should i restart

[simple snow]

deleted salad?

[neon path]

yes

[simple snow]

ok then restart and only whitelist salad in antivirus and enable container

[neon path]

ok

[simple snow]

and disable all the other options

[neon path]

ok

[simple snow]

try it

[neon path]

ok

[simple snow]

u know na how to install salad?

by going in #container-beta

pinned msg

[neon path]

iknow

still no change happend

@simple snow

[simple snow]

bro send me the screen shot again

of you salad

[simple snow]

and what did u enable?

send me the screen shot of your settings

[simple snow]

send me more

[simple snow]

disable auto launch

and disable auto start'

and restart

[neon path]

done

[simple snow]

if it dosent work then no idea

😭

😦

[neon path]

ok

[simple snow]

and also after some time container will not give 1$ a day 😦

its bad for us

coz we dont have good pc

[neon path]

i know

[simple snow]

ok bro cya

[neon path]

thanks

[simple snow]

y?

it worked?

[neon path]

no

[simple snow]

well

we cant do anything

dont destry your pc ]\

just uninstall salad

[neon path]

ok

[neon path]

@simple snow can u give me ss of vmmem file from detail

[simple snow]

ok

lol my container also kinda stopped working

i dont know why it is not making any money

[neon path]

ok

[neon path]

@eternal junco

when will they respond

[simple snow]

well it will take a lot of time

till then keep salad uninstalled when they will respond install it

that will be my ultimate advice

if u want it

[neon path]

Oo

@simple snow should i reset my pc?

[simple snow]

why reset bro

?

[neon path]

@eternal junco

[simple snow]

no bro

just uninstall

[neon path]

I dont have any imp stuff

[simple snow]

that dosent matter

we reset pc if we have installed harful software

coz they dont fully uninstall

[neon path]

Oo

[simple snow]

but salad isnt a harmful software

[neon path]

I know

[simple snow]

it will be completely uninstalled

just uninstall and u r good to go

but if u find a folder related to salad u can just uninstalll it

coz ur pc creates them to organize stuff

so if u find one just delete it

well ok i gotta go bye

[neon path]

Ok byy

[neon path]

@eternal junco bro should i reset my pc?

[eternal junco]

i doubt it'll do much

[neon path]

Why

[neon path]

?

I dont have any thing in it

[eternal junco]

i mean you could if you really want to

[neon path]

Will it fix my prob?

[neon path]

What is ur opinion

[eternal junco]

mm i'm not really sure

[neon path]

Ok

[neon path]

Plz Give me every possible folder of salad

I will remove every folder and than reinstall it

[simple snow]

bro

[simple snow]

it is not possible

u can still delete all the temp files and all the prefetch files

and delete any thing that has salad in its name in programdata folder in c drive

thats all a person can tell

yeah i understand it is so irritating if salad dosent work and u dont get what u wanted

i have experienced that feeling

and also dont forget to check the app data folder

C:\Users\ (ur laptop name or ur windows profile i guess)\AppData

in this location u may find something

well dont worry if u uninstall then also u will be good to go

bye gn

[lost badger]

You can just uninstall Salad like any other application - this should delete all of Salad's files for you

[neon path]

Ok

[neon path]

Ok

[neon path]

Good night bro

Kal school jana hai vese bhai

@simple snow

[simple snow]

mughe exam dena hai

😦

[neon path]

Good luck

[simple snow]

bye i must study 2 chapters are left

[simple snow]

ok ty

[neon path]

Byy

[neon path]

@eternal junco i problem isnt solve

[neon path]

@eternal junco plz help

[eternal junco]

look i can't do much
all i can suggest is to wait for a fix/response

you could also go to #official-support if you need to

[neon path]

already done at the first day but no response

[neon path]

bro salad i very good application it need to have good community support

[eternal junco]

"good community support"
i and many others already tried everything i can to help you
you just have to wait for a reply from salad themselves, we can't do anything about it

i'm not salad staff

[neon path]

im just not targeting support but u have contact of salad haven't u?

i have seen 2 more people having this prob

[eternal junco]

i'm just a moderator for the discord
i do not have personal relations with actual salad staff

[neon path]

and sry if it was rude

sry jovann

https://tenor.com/view/sad-sorry-im-sorry-stitch-apologetic-gif-12304217

[neon path]

@eternal junco

[eternal junco]

yeah it's alright

[neon path]

max is salad staff right?

[eternal junco]

yes but he isn't part of the support team

[neon path]

ooo

[eternal junco]

he's part of marketing

[neon path]

see

13 to 14 conversion mail

[dreamy siren]

Enable elevated permissions, for me also this problem in my other laptop still have not found fix

[neon path]

when problem started?

[dreamy siren]

When I installed the beta 2 but after reinstalling with beta 1 still it did not work but u could give it a try.

[neon path]

ur version works?

[dreamy siren]

It used to work before but not now
It worked in beta 1.

[neon path]

so ur beta 1 version is working?

[dreamy siren]

Yeah it used to

[neon path]

now/

?

ok

[neon path]

@eternal junco bro

my problem solved

i was randomly going through my task manager when i see my gpu is not showing

than i redownload my drivers of pc