A user just created a ticket and for some reason the bot didn't add any of the staff to the auto created private thread, and threw an error message in the ticket.
Failed to create private thread Cannot read properties of null (reading 'user')
#Staff aren't being added to private threads
pseudo granite
We haven't made any changes at all, this started occurring out of the blue, it's also the first time this has ever happened.
trail marsh
We haven't made any changes at all, this started occurring out of the blue, it's...
Please make a ticket #premium-tickets I'm going to collect more information about this
pseudo granite
✅
azure obsidian
shell zenith