#🆘│community-support | Ticket Tool Support | Page 369

rustic pollen Dec 13, 2021, 12:27 PM

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aw okay thank you

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thanks @copper owl

iron nightBOT Dec 13, 2021, 12:27 PM

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Gave 1 Rep to Neptune (current: #1 - 433)

rustic pollen Dec 13, 2021, 12:28 PM

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it's not deleting them

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can I inv my alt

small coyote Dec 13, 2021, 12:41 PM

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Hey ho
is it possible to add a button on the tag embed?

copper owl Dec 13, 2021, 12:47 PM

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small coyote Hey ho is it possible to add a button on the tag embed?

no it isnt, not yet anyway

rustic pollen Dec 13, 2021, 12:52 PM

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Neptune

rustic pollen Dec 13, 2021, 12:52 PM

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rustic pollen

whys that happening

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whys it not deleting anymore

tribal cedar Dec 13, 2021, 12:54 PM

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rustic pollen whys it not deleting anymore

You have to click the dismiss message text

rustic pollen Dec 13, 2021, 12:54 PM

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but I didn't before

tribal cedar Dec 13, 2021, 12:54 PM

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It's been this way for months

rustic pollen Dec 13, 2021, 12:54 PM

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is it a premium feature to do it auto

tribal cedar Dec 13, 2021, 12:54 PM

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Auto and unavoidable

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No way to turn it off

rustic pollen Dec 13, 2021, 12:54 PM

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dam

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alr

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thanks

tribal cedar Dec 13, 2021, 12:55 PM

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Anytime

rustic pollen Dec 13, 2021, 12:55 PM

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thanks @tribal cedar

iron nightBOT Dec 13, 2021, 12:55 PM

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Gave 1 Rep to Enigma (current: #14 - 83)

rustic pollen Dec 13, 2021, 12:55 PM

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love this server

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always helping

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always nice

tribal cedar Dec 13, 2021, 12:55 PM

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Well we are nice people. :)

rustic pollen Dec 13, 2021, 12:56 PM

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very nice community

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I know this is meant to be like a bot helping server but like

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it's a community and stuff that can be there for u etc

tribal cedar Dec 13, 2021, 1:02 PM

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We are a community of helping people. Most of us do this daily to break up the monotony of life

indigo heath Dec 13, 2021, 1:04 PM

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.

rustic pollen Dec 13, 2021, 1:05 PM

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i love this community

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can I have help with something tho

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not about the bot

jade topaz Dec 13, 2021, 1:18 PM

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Hey hello

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How to create a ticket

tribal cedar Dec 13, 2021, 1:19 PM

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jade topaz How to create a ticket

#🎫│make-a-ticket

tribal cedar Dec 13, 2021, 1:20 PM

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rustic pollen can I have help with something tho

Ask away

jade topaz Dec 13, 2021, 1:20 PM

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How to setup ticket.?

tribal cedar Dec 13, 2021, 1:20 PM

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Oh.

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Read this

humble sequoiaBOT Dec 13, 2021, 1:20 PM

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How Do I setup Ticket Tool

You can check our documentation here, you can also check #573205317870157855 for the basic setup.

Our documentation contains all the info you need about the bot to be able to setup and configure the bot however you like.

jade topaz Dec 13, 2021, 1:20 PM

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Thank You @tribal cedar

iron nightBOT Dec 13, 2021, 1:20 PM

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Gave 1 Rep to Enigma (current: #14 - 84)

tribal cedar Dec 13, 2021, 1:21 PM

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Anytime

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Specific questions you can ask here as always

tribal cedar Dec 13, 2021, 1:21 PM

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rustic pollen not about the bot

Oh not about the bot. Maybe best to not ask here though.

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We have a community server thats pretty active that people may help you in

rustic pollen Dec 13, 2021, 1:23 PM

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yes please

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it's about emojis

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and everything how to set them up and all

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also I believe there is a glitch in the roles if I can show someone a sa

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ss

kind dirge Dec 13, 2021, 1:41 PM

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how can ai do tickets an new server pls help me

humble sequoiaBOT Dec 13, 2021, 1:43 PM

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How Do I setup Ticket Tool

You can check our documentation here, you can also check #573205317870157855 for the basic setup.

Our documentation contains all the info you need about the bot to be able to setup and configure the bot however you like.

copper owl Dec 13, 2021, 1:43 PM

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@kind dirge ^

kind dirge Dec 13, 2021, 1:44 PM

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copper owl <@!881119606620688445> ^

?

rustic pollen Dec 13, 2021, 1:44 PM

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humble sequoia

read that

whole lantern Dec 13, 2021, 1:44 PM

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Yo

rustic pollen Dec 13, 2021, 1:44 PM

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hi

small coyote Dec 13, 2021, 1:44 PM

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copper owl no it isnt, not yet anyway

thanks @copper owl

iron nightBOT Dec 13, 2021, 1:44 PM

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Gave 1 Rep to Neptune (current: #1 - 434)

small coyote Dec 13, 2021, 1:45 PM

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you now when it gets added?

copper owl Dec 13, 2021, 1:45 PM

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Nope, even if I did, i dont think it's something i can reveal

kind dirge Dec 13, 2021, 1:45 PM

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kind dirge how can ai do tickets an new server pls help me

.

whole lantern Dec 13, 2021, 1:45 PM

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Yes

copper owl Dec 13, 2021, 1:45 PM

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all i can tell you is wait

copper owl Dec 13, 2021, 1:45 PM

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kind dirge .

I already gave you the documentation that would answer your question

copper owl Dec 13, 2021, 1:45 PM

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humble sequoia

@kind dirge read this and look through the info

rustic pollen Dec 13, 2021, 1:45 PM

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sames

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Neptune

whole lantern Dec 13, 2021, 1:45 PM

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Hi

copper owl Dec 13, 2021, 1:46 PM

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yall can stop now

whole lantern Dec 13, 2021, 1:46 PM

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Hi

rustic pollen Dec 13, 2021, 1:46 PM

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yes Neptune

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and can I ask u

whole lantern Dec 13, 2021, 1:46 PM

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Hi

copper owl Dec 13, 2021, 1:46 PM

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@whole lantern thats about enough, i think you got the point across

whole lantern Dec 13, 2021, 1:46 PM

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I donno englis

rustic pollen Dec 13, 2021, 1:46 PM

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cool

copper owl Dec 13, 2021, 1:46 PM

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rustic pollen and can I ask u

what's up?

rustic pollen Dec 13, 2021, 1:47 PM

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is there a vid on how to work emojis and stuff

whole lantern Dec 13, 2021, 1:47 PM

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I now neptune and twitch language

copper owl Dec 13, 2021, 1:47 PM

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rustic pollen is there a vid on how to work emojis and stuff

from us? no there isnt that I know of

rustic pollen Dec 13, 2021, 1:48 PM

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do you have to like take pictures or ss a pic of the emoji you want and add it?

copper owl Dec 13, 2021, 1:48 PM

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you can just download the emote

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premiumticket

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open link, then download the image

rustic pollen Dec 13, 2021, 1:49 PM

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so I can download this emoji

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reverse

copper owl Dec 13, 2021, 1:49 PM

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yeah you can

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just open link and download

rustic pollen Dec 13, 2021, 1:49 PM

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deny_red

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check_green

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I'll download them

copper owl Dec 13, 2021, 1:49 PM

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you can stop spamming

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if you need to send emotes

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open a demo ticket

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and just send the emotes in there

whole lantern Dec 13, 2021, 1:50 PM

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🎉 🎉 🎉

rustic pollen Dec 13, 2021, 1:50 PM

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how do you download them it dosnt have the download link

copper owl Dec 13, 2021, 1:50 PM

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are you on phone or pc

rustic pollen Dec 13, 2021, 1:50 PM

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whole lantern Dec 13, 2021, 1:50 PM

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Team

rustic pollen Dec 13, 2021, 1:50 PM

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phone

copper owl Dec 13, 2021, 1:51 PM

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on my phone i have a share link button

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which allows me to download so you gotta google for your phone

rustic pollen Dec 13, 2021, 1:51 PM

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dam

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now many can you have without any boosts again?

copper owl Dec 13, 2021, 1:52 PM

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No idea

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it should tell you on your server page

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or google

rustic pollen Dec 13, 2021, 1:52 PM

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alr thanks

whole lantern Dec 13, 2021, 1:52 PM

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Yo

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How did that bot talk alone

copper owl Dec 13, 2021, 1:52 PM

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it doesnt talk alone

whole lantern Dec 13, 2021, 1:53 PM

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Then how

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Thanks

copper owl Dec 13, 2021, 1:53 PM

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it sends a message whenever someone says thanks without pinging someone

whole lantern Dec 13, 2021, 1:53 PM

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Ohhhhh

copper owl Dec 13, 2021, 1:53 PM

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it should also autodelete

whole lantern Dec 13, 2021, 1:53 PM

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Oh

rustic pollen Dec 13, 2021, 1:53 PM

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thanks @copper owl

iron nightBOT Dec 13, 2021, 1:53 PM

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Gave 1 Rep to Neptune (current: #1 - 435)

rustic pollen Dec 13, 2021, 1:53 PM

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like that

whole lantern Dec 13, 2021, 1:53 PM

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Thanks @copper owl

iron nightBOT Dec 13, 2021, 1:53 PM

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Gave 1 Rep to Neptune (current: #1 - 436)

whole lantern Dec 13, 2021, 1:53 PM

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Thanks @copper owl

iron nightBOT Dec 13, 2021, 1:53 PM

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@whole lantern :: You can't rep Neptune#6814 for 59 minutes and 55 seconds. Try coming back later?

copper owl Dec 13, 2021, 1:53 PM

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yall dont abuse it...

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bro

rustic pollen Dec 13, 2021, 1:53 PM

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I'm not just showing

whole lantern Dec 13, 2021, 1:53 PM

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Ok

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Sorry

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I want to give u 2 rep

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Brb

rustic pollen Dec 13, 2021, 1:54 PM

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no that's abusing it

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no point giving rep for no reason

whole lantern Dec 13, 2021, 1:55 PM

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K

indigo heath Dec 13, 2021, 2:36 PM

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@shut bolt the best staff respect thanks for help when i have openn a ticket

iron nightBOT Dec 13, 2021, 2:36 PM

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Gave 1 Rep to Yareaj_ (current: #3 - 233)

shut bolt Dec 13, 2021, 2:36 PM

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indigo heath <@!518666147441278998> the best staff respect thanks for help when i have openn ...

LightLovesCookies

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❤️

indigo heath Dec 13, 2021, 2:37 PM

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respect

whole lantern Dec 13, 2021, 4:10 PM

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Thanks @whole lantern

iron nightBOT Dec 13, 2021, 4:10 PM

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@whole lantern :: You can't give rep to yourself, silly.

whole lantern Dec 13, 2021, 4:11 PM

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Ok and sorruly i tried to see if it works

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Who made ticket bot and who is the owner

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Tanks

shut bolt Dec 13, 2021, 4:15 PM

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whole lantern Who made ticket bot and who is the owner

BattleEye

whole lantern Dec 13, 2021, 4:21 PM

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Where is he

whole lantern Dec 13, 2021, 4:21 PM

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shut bolt BattleEye

Is he offline

shut bolt Dec 13, 2021, 4:21 PM

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whole lantern Is he offline

Yeah

whole lantern Dec 13, 2021, 4:21 PM

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Can i see his profile

shut bolt Dec 13, 2021, 4:21 PM

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This is him, for not pinging him

whole lantern Dec 13, 2021, 4:22 PM

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Ok

bronze depot Dec 13, 2021, 5:25 PM

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Do anyone need any help?

still swan Dec 13, 2021, 5:25 PM

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yep

bronze depot Dec 13, 2021, 5:25 PM

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with?

still swan Dec 13, 2021, 5:26 PM

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wieso geht diese Variable nicht:
{role919991491089297479} {user}, danke dass du eine Support Anfrage eingereicht hast!
Sei dir im klaren dass hier die Support bezogenen Regeln gelten! Bei wiederholter verletzung dieser wird die Support nutzung deaktiviert.

das {role919991491089297479} wird einfach geschrieben?
Hab auch schon {role_919991491089297479} und {role 919991491089297479} versucht

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OH sry german

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wait 1 sec

robust sandalBOT Dec 13, 2021, 5:26 PM

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still swan wieso geht diese Variable nicht: {role919991491089297479} {user}, danke dass du...

SinX

why does this variable not work:
{role919991491089297479} {user}, thank you for submitting a support request!
Be aware that the support-related rules apply here! In case of repeated violation of these, the support use will be deactivated.

the {role919991491089297479} is simply written?
Have also tried {role_919991491089297479} and {role 919991491089297479}

bronze depot Dec 13, 2021, 5:27 PM

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{<role:919991491089297479>} {user}, thank you for submitting a support request!
Be aware that the support-related rules apply here! In case of repeated violation of these, the support use will be deactivated.

Try this

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@still swan, sorry for ping btw

still swan Dec 13, 2021, 5:28 PM

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np

shut bolt Dec 13, 2021, 5:28 PM

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bronze depot ```why does this variable not work: {<role:919991491089297479>} {user}, thank yo...

Wont work like that

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Role pinging can be done by two ways

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{RoleId} or {@Role Name}

bronze depot Dec 13, 2021, 5:29 PM

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either mention or yeah

still swan Dec 13, 2021, 5:30 PM

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shut bolt `{RoleId}` or `{@Role Name}`

Where do i have to put the Id with this example?

shut bolt Dec 13, 2021, 5:30 PM

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still swan Where do i have to put the Id with this example?

So for example to ping <@&642118166243311646> you can use {642118166243311646} or {@Demo Role}

still swan Dec 13, 2021, 5:30 PM

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Ohhhh thx

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thx @shut bolt

iron nightBOT Dec 13, 2021, 5:30 PM

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Gave 1 Rep to Yareaj_ (current: #2 - 234)

shut bolt Dec 13, 2021, 5:31 PM

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Sure!

still swan Dec 13, 2021, 5:31 PM

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thx @bronze depot

iron nightBOT Dec 13, 2021, 5:31 PM

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Error: You're still on cooldown

bronze depot Dec 13, 2021, 5:31 PM

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yeah thanks @shut bolt for teaching me 😄

iron nightBOT Dec 13, 2021, 5:31 PM

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Gave 1 Rep to Yareaj_ (current: #2 - 235)

shut bolt Dec 13, 2021, 5:31 PM

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bronze depot yeah thanks <@!518666147441278998> for teaching me 😄

No worries! We are here to help, thanks for helping our users 😃

iron nightBOT Dec 13, 2021, 5:31 PM

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Gave 1 Rep to BennyBeast (current: #48 - 3)

jade topaz Dec 13, 2021, 5:36 PM

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.:

still swan Dec 13, 2021, 5:36 PM

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Why does it say "React with 📩 to create" its not even working`?

bronze depot Dec 13, 2021, 5:39 PM

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image?

shut bolt Dec 13, 2021, 5:39 PM

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Yup, an screenshot is needed

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Cause probably can be an outdated panel

still swan Dec 13, 2021, 5:41 PM

#

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My friend has hell of an old phone

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So the update with buttons isnt available

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I was thinking he could react with it to use it as well but he cant?

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Why is the basic panel message "React with 📩 to create" then

median wigeon Dec 13, 2021, 5:43 PM

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Clicking on the button is also react with 📩

still swan Dec 13, 2021, 5:44 PM

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Yess but the button isnt there for my friend

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and if he reacts normally it doesnt worl

bronze depot Dec 13, 2021, 5:44 PM

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can they see the channel?

still swan Dec 13, 2021, 5:45 PM

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If y wanna take a look at the channel i sent y an invite in private messahe

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message

median wigeon Dec 13, 2021, 5:56 PM

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still swan and if he reacts normally it doesnt worl

Try to resend the panel

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and delete the old one

still swan Dec 13, 2021, 5:57 PM

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No worries Benny helped me

bronze depot Dec 13, 2021, 5:57 PM

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now what do you say? 🙂

still swan Dec 13, 2021, 5:58 PM

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thank you @bronze depot

iron nightBOT Dec 13, 2021, 5:58 PM

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@still swan :: You can't rep BennyBeast#1811 for 32 minutes and 23 seconds. Try coming back later?

shut bolt Dec 13, 2021, 9:03 PM

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https://media.discordapp.net/attachments/771887985931059200/813811437255393370/3dtext2gif_bgntlhlhhbir.gif?width=450&height=225

viscid pivot Dec 13, 2021, 9:03 PM

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RIP

hallow kindle Dec 13, 2021, 9:06 PM

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Why is the bot offline in my server

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what can i do about it

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and why is it

hollow swallow Dec 13, 2021, 9:06 PM

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hallow kindle Why is the bot offline in my server

median wigeon Dec 13, 2021, 9:06 PM

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Nothing just wait

rancid granite Dec 13, 2021, 9:06 PM

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#📣│bot-news

hallow kindle Dec 13, 2021, 9:06 PM

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ohh okay

radiant moss Dec 13, 2021, 9:07 PM

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At this time the bot may be appearing offline in your server. It is undergoing a full restart!

Please keep an eye on #📣│bot-news there is no ETA

tender lantern Dec 13, 2021, 9:09 PM

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hi i add the ticket tool to my server but its alwys ofline?

hallow kindle Dec 13, 2021, 9:09 PM

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bot is down

tender lantern Dec 13, 2021, 9:10 PM

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ooh its normal?

copper owl Dec 13, 2021, 9:10 PM

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tender lantern hi i add the ticket tool to my server but its alwys ofline?

always?

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#📣│bot-news !

hallow kindle Dec 13, 2021, 9:10 PM

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when did u add it

tender lantern Dec 13, 2021, 9:11 PM

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um 3 hours ago than it was working but its ofline there dooing an uptdate maby?

radiant moss Dec 13, 2021, 9:11 PM

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At this time the bot may be appearing offline in your server. It is undergoing a full restart!

Please keep an eye on #📣│bot-news there is no ETA

hallow kindle Dec 13, 2021, 9:11 PM

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yeah, the bot is restarting

tender lantern Dec 13, 2021, 9:11 PM

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ooh

hallow kindle Dec 13, 2021, 9:11 PM

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so i think its that

tender lantern Dec 13, 2021, 9:11 PM

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oke srry this new for me sorry 😒

visual bluff Dec 13, 2021, 9:11 PM

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Thanks!

hallow kindle Dec 13, 2021, 9:11 PM

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no its not a problem

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i wanna help u tho 🙂

tender lantern Dec 13, 2021, 9:12 PM

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ty mate

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so it takes a long time? to get the bot back on?

plain surge Dec 13, 2021, 9:13 PM

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It shouldn't take long, no

tender lantern Dec 13, 2021, 9:14 PM

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🙂 oke great bot btw!

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love to use him

jade topaz Dec 13, 2021, 9:14 PM

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bot offline

proper jasper Dec 13, 2021, 9:14 PM

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same

visual bluff Dec 13, 2021, 9:14 PM

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jade topaz bot offline

restarting

jade topaz Dec 13, 2021, 9:14 PM

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ok

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offline

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mm

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Why is the bot Offline?

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no ticket (error)

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visual bluff Dec 13, 2021, 9:18 PM

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maintenance, just need to wait

jade topaz Dec 13, 2021, 9:18 PM

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ok

shut bolt Dec 13, 2021, 9:20 PM

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https://media.discordapp.net/attachments/771887985931059200/813811437255393370/3dtext2gif_bgntlhlhhbir.gif?width=450&height=225

viscid pivot Dec 13, 2021, 9:20 PM

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NOM

hollow swallow Dec 13, 2021, 9:21 PM

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I'm in the dashboard 🙂

jade topaz Dec 13, 2021, 9:24 PM

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Bot back up for me

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The Bot is Now Online Guys!

tender lantern Dec 13, 2021, 9:33 PM

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Yup it's working again!!

rustic pollen Dec 13, 2021, 9:47 PM

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guys I'm sorry to say this but

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Turtle bot >>> both bots

jade topaz Dec 13, 2021, 10:29 PM

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Help please I’m in the ticket 29224

shut bolt Dec 13, 2021, 10:30 PM

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Check it

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You have been responded

rustic pollen Dec 13, 2021, 10:31 PM

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Pablo

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like I doubt alot of people ask but how are you like you alright

dim canopy Dec 13, 2021, 10:32 PM

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How can i make tickets open in category i choosed?

shut bolt Dec 13, 2021, 10:33 PM

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rustic pollen like I doubt alot of people ask but how are you like you alright

I'm pretty good man, thanks for asking, wbu?

iron nightBOT Dec 13, 2021, 10:33 PM

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Gave 1 Rep to Twitch Badluck31 (current: #72 - 1)

shut bolt Dec 13, 2021, 10:33 PM

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dim canopy How can i make tickets open in category i choosed?

$help category

humble sequoiaBOT Dec 13, 2021, 10:33 PM

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How to set the open category

To set a open category go to the Dashboard -> Panel Configs -> Settings -> Category Options -> Category Open

shut bolt Dec 13, 2021, 10:33 PM

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That's how

rustic pollen Dec 13, 2021, 10:34 PM

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ah I was doing well and I was just hopping servers asking how people are etc

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and then in the turtle bot server

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everyone's so goddam rude

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so I'm just breaking every rule there to annoy the mods

dim canopy Dec 13, 2021, 10:36 PM

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How can i set channel for transpict

solid stream Dec 13, 2021, 10:36 PM

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$help transcript

humble sequoiaBOT Dec 13, 2021, 10:36 PM

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How do I save transcript to a channel?

To save transcripts to a channel go to the Dashboard -> Panel Configs -> Settings -> Logging Options -> Transcript Channel

shut bolt Dec 13, 2021, 10:38 PM

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rustic pollen so I'm just breaking every rule there to annoy the mods

Don't be like that my friend, don't let them to get you down :)

shut bolt Dec 13, 2021, 10:38 PM

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solid stream

Cookie!

rustic pollen Dec 13, 2021, 10:39 PM

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I wish I could help people in this server but I barely understand anything LightLovesCookies

shut bolt Dec 13, 2021, 10:39 PM

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rustic pollen I wish I could help people in this server but I barely understand anything <:Lig...

No problem pal, you get to learn every day

rustic pollen Dec 13, 2021, 10:40 PM

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I'm gonna say something

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but I am NOT self promk

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promo

solid stream Dec 13, 2021, 10:40 PM

#

rustic pollen Dec 13, 2021, 10:40 PM

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basically I made a warzome server and everyday I've been testing new features

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and it's going pretty well just needs the people like now and I test it every day etc

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oh also pablo

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I advertised ur server

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shut bolt Dec 13, 2021, 10:42 PM

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solid stream

Sir Battle, how are you doing

shut bolt Dec 13, 2021, 10:42 PM

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rustic pollen I advertised ur server

Oh

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Appreciate it but there's no need pal

rustic pollen Dec 13, 2021, 10:42 PM

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no there is because this community is amazing

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I love it and everyone here

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some of the nicest people here

shut bolt Dec 13, 2021, 10:43 PM

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LightLovesCookies

dim canopy Dec 13, 2021, 10:43 PM

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How can i make auto transpict @shut bolt

shut bolt Dec 13, 2021, 10:44 PM

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dim canopy How can i make auto transpict <@518666147441278998>

Sure, are you on the dashboard already?

dim canopy Dec 13, 2021, 10:44 PM

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shut bolt Sure, are you on the dashboard already?

Yeah

shut bolt Dec 13, 2021, 10:44 PM

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https://i.imgur.com/VSdBhl0.gif

Imgur

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Follow these steps

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Btw, for automation you'll need the premium just in case

rustic pollen Dec 13, 2021, 10:49 PM

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Pablo my fav mod

shut bolt Dec 13, 2021, 10:50 PM

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💙

rustic pollen Dec 13, 2021, 10:51 PM

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honestly just thank you for all the help and everything this server is like the best server available

shut bolt Dec 13, 2021, 10:51 PM

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We really appreciate your words my friend, thanks

rustic pollen Dec 13, 2021, 10:55 PM

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if u steal other serves emojis is that illegal like or against the rules

shut bolt Dec 13, 2021, 10:55 PM

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Well, not ilegal

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There are tons of bots with that feature

rustic pollen Dec 13, 2021, 10:56 PM

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so if I wanted to have this emoji for my server redx

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yous wouldn't mind?

shut bolt Dec 13, 2021, 10:58 PM

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No problem!

rustic pollen Dec 13, 2021, 10:58 PM

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alright thanks alot @shut bolt

iron nightBOT Dec 13, 2021, 10:58 PM

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Gave 1 Rep to Yareaj_ (current: #2 - 237)

shut bolt Dec 13, 2021, 10:58 PM

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Sure bro

wicked oasis Dec 13, 2021, 10:58 PM

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Can anybody help me, then pls DM me

rustic pollen Dec 13, 2021, 10:58 PM

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what is the issue

wicked oasis Dec 13, 2021, 10:59 PM

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i´m lost as hell hahaha

rustic pollen Dec 13, 2021, 10:59 PM

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what bit about sie

shut bolt Dec 13, 2021, 10:59 PM

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wicked oasis i´m lost as hell hahaha

About the bot?

rustic pollen Dec 13, 2021, 10:59 PM

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or about setting up the bot

wicked oasis Dec 13, 2021, 10:59 PM

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shut bolt About the bot?

yeah

shut bolt Dec 13, 2021, 10:59 PM

#

Want to set it?

humble sequoiaBOT Dec 13, 2021, 10:59 PM

#

How Do I setup Ticket Tool

You can check our documentation here, you can also check #573205317870157855 for the basic setup.

Our documentation contains all the info you need about the bot to be able to setup and configure the bot however you like.

shut bolt Dec 13, 2021, 10:59 PM

#

Check this out, it's the setup guide

#

It'll help

#

And come back if you need help with it

rustic pollen Dec 13, 2021, 11:00 PM

#

hey Pablo can I ask u something

shut bolt Dec 13, 2021, 11:01 PM

#

rustic pollen hey Pablo can I ask u something

Sure

rustic pollen Dec 13, 2021, 11:02 PM

#

idk if it'll break the rules like

shut bolt Dec 13, 2021, 11:02 PM

#

Uhhh

#

What is it about?

rustic pollen Dec 13, 2021, 11:03 PM

#

If that's all good with you ofc

shut bolt Dec 13, 2021, 11:03 PM

#

Oh

wicked topaz Dec 14, 2021, 12:34 AM

#

hi, is it possible to set permissions for each $tag

#

or is it just "admin role" if so can i set that per panel/ticket type?

#

could we make a way to do support perms for cuastom tags?

( Please @ me, in a ton of servers tysm )

shut bolt Dec 14, 2021, 12:36 AM

#

wicked topaz hi, is it possible to set permissions for each $tag

Currently it is not

#

Yet, it has been suggested to the Developer and time will get to tell if it gets implemented

wicked topaz Dec 14, 2021, 12:36 AM

#

oh hm. so id have to mega trust people in order to allow them to do tags? i dont want my entire discord doing them just my staff

#

ah okay, thanks :)

rustic pollen Dec 14, 2021, 12:40 AM

#

bro Pablo I can't tell if I like the server

wicked topaz Dec 14, 2021, 1:10 AM

#

just wanted to say your docs are super helpful! i finally managed how to work multipanels and its sooooo clean now, tysm!!

shut bolt Dec 14, 2021, 1:12 AM

#

wicked topaz just wanted to say your docs are super helpful! i finally managed how to work mu...

We love to hear that ❤️ appreciate it a lot

wicked topaz Dec 14, 2021, 1:13 AM

#

most docs are super hard for me to learn from due to my dyslexia, so thank you :)

rustic pollen Dec 14, 2021, 1:22 AM

#

moddd

shut bolt Dec 14, 2021, 1:27 AM

#

wicked topaz most docs are super hard for me to learn from due to my dyslexia, so thank you :...

LightLovesCookies

rustic pollen Dec 14, 2021, 1:27 AM

#

pablo

ebon mulch Dec 14, 2021, 1:28 AM

#

Im trying to get the ticketool bot to put transprict in a channel and send a dm but i cant get in the area where the doc shows

shut bolt Dec 14, 2021, 1:28 AM

#

ebon mulch Im trying to get the ticketool bot to put transprict in a channel and send a dm ...

Hey there

#

https://i.imgur.com/OZ4Vktg.gif

Imgur

#

This is where you can edit that

ebon mulch Dec 14, 2021, 1:30 AM

#

Thanks

rustic pollen Dec 14, 2021, 1:30 AM

#

why on planet Mars is there a six hour slowmode for reviews like come on

#

make it shorter like 2 hours maybe

#

not 6 cmon

shut bolt Dec 14, 2021, 1:35 AM

#

Not really needed, it's for reviews and that's a fair slowmode

rustic pollen Dec 14, 2021, 1:43 AM

#

but if I wanna review u alot cuz u deserve it

shut bolt Dec 14, 2021, 1:45 AM

#

LightLovesCookies

#

One review is fine pal

rustic pollen Dec 14, 2021, 2:09 AM

#

I love u sm thanks @shut bolt

iron nightBOT Dec 14, 2021, 2:09 AM

#

Gave 1 Rep to Yareaj_ (current: #2 - 239)

shut bolt Dec 14, 2021, 2:10 AM

#

❤️

raven token Dec 14, 2021, 3:16 AM

#

Hey there recently set up the free bot in our server. Is there a list view available via the dashboard to see open tickets? Or best way to get an aggregate view of outstanding tickets?

scenic plinth Dec 14, 2021, 4:43 AM

#

No, sorry.

pliant quarry Dec 14, 2021, 7:43 AM

#

.

hallow kindle Dec 14, 2021, 8:02 AM

#

Morning

forest schooner Dec 14, 2021, 8:42 AM

#

My service not working

copper owl Dec 14, 2021, 8:49 AM

#

forest schooner My service not working

you opened a ticket already about this issue

humble sequoiaBOT Dec 14, 2021, 8:49 AM

#

⚠️ You're in the wrong place

We provide support for @pseudo glen discord bot and cannot help you with whatever issue you have.

- Please make sure to contact the appropriate Support Team.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

copper owl Dec 14, 2021, 8:49 AM

#

you're not in the right place

forest schooner Dec 14, 2021, 8:51 AM

#

I don't no how to use it I am new on this app

dull crest Dec 14, 2021, 9:51 AM

#

So I just got 700+ tickets in the past 7h. Manually closing them really is unsustainable 😤

#

Was there ever an option to automatically close the ticket after say 15minutes?

rustic pollen Dec 14, 2021, 10:16 AM

#

dull crest So I just got 700+ tickets in the past 7h. Manually closing them really is unsus...

for premium I believe yes

humble sequoiaBOT Dec 14, 2021, 10:17 AM

#

Automation disabled

There's currently no ETA for when automation will be enabled again. The issue that's caused it to be disabled, us hitting rate limits, is tied to the increased load on Discord's servers. The situation's currently unpredictable, which makes it so we can't give you a fixed time.

wicked scroll Dec 14, 2021, 10:17 AM

#

dull crest Was there ever an option to automatically close the ticket after say 15minutes?

^

rustic pollen Dec 14, 2021, 10:18 AM

#

omg hi

mystic hound Dec 14, 2021, 10:24 AM

#

dull crest So I just got 700+ tickets in the past 7h. Manually closing them really is unsus...

I would suggest assigning more staff members to handle tickets, or perhaps temporarily hide the panel until you've got everything handled

rustic pollen Dec 14, 2021, 10:34 AM

#

thanks you

sterile coral Dec 14, 2021, 10:43 AM

#

:))

jade topaz Dec 14, 2021, 10:53 AM

#

@mystic hound

#

@gloomy jacinth

prime bridgeBOT Dec 14, 2021, 10:53 AM

#

success Successful bans: 1
cancel Unsuccessful bans: 0
activity Reason: scam
trustedAdmin Moderator: @mystic hound

rustic pollen Dec 14, 2021, 10:58 AM

#

what happened

jade topaz Dec 14, 2021, 10:58 AM

#

How do I work when the ticket opens the bot mentions my server staffs

humble sequoiaBOT Dec 14, 2021, 11:04 AM

#

Solved in another channel.

glossy rivet Dec 14, 2021, 3:26 PM

#

Uh if I deleted a ticket channel would that mess anything up on ticket tools end?(other than no logging)

copper owl Dec 14, 2021, 3:32 PM

#

glossy rivet Uh if I deleted a ticket channel would that mess anything up on ticket tools end...

it shouldnt

#

it might cause a simple glitch where ticket tool still thinks the channel exists

#

you can fix that by resending the panel

#

i dont advise deleting channels manually unless absolutely necessary though

glossy rivet Dec 14, 2021, 4:00 PM

#

copper owl i dont advise deleting channels manually unless absolutely necessary though

Just making sure thanks

iron nightBOT Dec 14, 2021, 4:00 PM

#

Gave 1 Rep to Neptune (current: #1 - 439)

sullen maple Dec 14, 2021, 6:01 PM

#

Hello. Can another bot use Ticket Tool to use commands? such as carl-bot.

rustic pollen Dec 14, 2021, 6:16 PM

#

no

solid stream Dec 14, 2021, 6:21 PM

#

Yes, but it's has a pretty strict rate limit

waxen lake Dec 14, 2021, 6:21 PM

#

how do you add a ticket blacklist role? so the user with that role cant open tickets

solid stream Dec 14, 2021, 6:22 PM

#

sullen maple Hello. Can another bot use Ticket Tool to use commands? such as carl-bot.

Yes a bot can use Ticket Tool commands, but only about 30 a minute, regardless of server.

solid stream Dec 14, 2021, 6:22 PM

#

waxen lake how do you add a ticket blacklist role? so the user with that role cant open tic...

Just under the option for setting the support team is the section for this.

#

Actually strike that, I was thinking about the wrong section..

#

$help prefix

humble sequoiaBOT Dec 14, 2021, 6:23 PM

#

How to change Ticket tool's prefix

The default prefix for ticket tool is $ and @Ticket Tool#4843 however that can be changed on the Dashboard under Server Configs -> Command Prefix.

waxen lake Dec 14, 2021, 6:25 PM

#

Thanks.

flat zenith Dec 14, 2021, 9:00 PM

#

How can I make the bot in a channel

median wigeon Dec 14, 2021, 9:21 PM

#

flat zenith How can I make the bot in a channel

You mean to make a pannel in a channel with the bot?

Step 1: Invite the bot to the server
Step 2: Give him the right perms
Step 3: Make a panel at the dashboard and select a server channel.

Now the panel is in the channel.

jade topaz Dec 14, 2021, 9:55 PM

#

how do i make the text in the ticket message bold

shut bolt Dec 14, 2021, 9:55 PM

#

**The text goes here**

#

The text goes here

#

Like that

polar kernel Dec 14, 2021, 10:15 PM

#

I created a ticket on wrong gamer tag I got a message about a wrong answered questions I no longer have to chat to answer the correct one someone help says I have the ticket opened but nothing there

tribal cedar Dec 14, 2021, 10:18 PM

#

polar kernel I created a ticket on wrong gamer tag I got a message about a wrong answered que...

Are you sure your in the right discord? This is ticket tool support

jade topaz Dec 14, 2021, 10:18 PM

#

shut bolt ``` **The text goes here** ```

how do i have it ping roles and people

shut bolt Dec 14, 2021, 10:18 PM

#

Oops

#

$mentions

humble sequoiaBOT Dec 14, 2021, 10:18 PM

#

Mentions

Within all the messages the bot's sends (both embeds and text) you can mention either channels, roles, or even users, these mentions will only send a notification to the user if they are used within a text field, e.g: a role mentioned in an embed won't ping at all the users who have that role.

For mentioning a role you can use one out of three options:
{@Role Name} ➞ Which is Case Sensitive.
{RoleID} ➞ Replace RoleId with the Id of the role you are trying to ping.
<@&RoleID> ➞ Discord's native syntax to ping roles.

<#ChannelID> ➞ Mention a channel by its ID.
<@UserID> ➞ Mention a user by its ID.

shut bolt Dec 14, 2021, 10:18 PM

#

There you go

jade topaz Dec 14, 2021, 10:18 PM

#

thanks

shut bolt Dec 14, 2021, 10:18 PM

#

Sure

shut bolt Dec 14, 2021, 10:53 PM

#

Oops

rustic pollen Dec 14, 2021, 11:00 PM

#

thanks @shut bolt

iron nightBOT Dec 14, 2021, 11:00 PM

#

Gave 1 Rep to Yareaj_ (current: #2 - 240)

shut bolt Dec 14, 2021, 11:01 PM

#

rustic pollen thanks <@518666147441278998>

Sure :)

#

Wait what

rustic pollen Dec 14, 2021, 11:01 PM

#

<33

rustic pollen Dec 15, 2021, 12:49 AM

#

hate to be a pain

#

but can anyone set the bot up for me

solid stream Dec 15, 2021, 12:49 AM

#

Basic setup is simply creating a panel on the dashboard and sending it to a channel.

#

For simple usage you don't need anything beyond that.

$help setup

rustic pollen Dec 15, 2021, 12:50 AM

#

not working or?

radiant moss Dec 15, 2021, 1:02 AM

#

rustic pollen not working or?

$help setup

humble sequoiaBOT Dec 15, 2021, 1:02 AM

#

https://docs.tickettool.xyz/en/general/setup

Setting up Ticket Tool

Visit the docs for setup info
General Setup

rustic pollen Dec 15, 2021, 1:06 AM

#

it's not logging for me

shut bolt Dec 15, 2021, 1:06 AM

#

rustic pollen it's not logging for me

Which thing?

rustic pollen Dec 15, 2021, 1:07 AM

#

as in the ticket it's not sending the log

shut bolt Dec 15, 2021, 1:08 AM

#

Which log exactly?

rustic pollen Dec 15, 2021, 1:08 AM

#

It's working now sorry I forgot to give it the bots role

shut bolt Dec 15, 2021, 1:09 AM

#

No worries

rustic pollen Dec 15, 2021, 1:09 AM

#

making a new server :))

shut bolt Dec 15, 2021, 1:10 AM

#

B)

rustic pollen Dec 15, 2021, 1:11 AM

#

jade topaz Dec 15, 2021, 1:28 AM

#

Failed: Invalid Form Body components[0].components[1].emoji.id: Invalid emoji

#

tf this mean

shut bolt Dec 15, 2021, 1:28 AM

#

$sf

humble sequoiaBOT Dec 15, 2021, 1:28 AM

#

FAQ: System Failure

- System Failure: @Ticket Tool Missing permission(s): PERMISSION(S)
+ Ticket Tool is missing permissions to work properly, check the mentioned permissions by the bot in the channel, in the category, and in the role. You can use $debug as a help tool.

- System Failure: Panel “XX” not found
+ The panel they are trying to interact with has been deleted.

- Failed: `Invalid Form Body components[X].components[X].emoji.id: Invalid emoji
+ The bot does not have longer access to the emoji (external server) or the emoji has been deleted

- Failed: `Invalid Form Body components[X].components[X]: this is a required field
+ There is a certain necessary field you left blank. You will have to input a valid argument (most likely text) in the required field for ticket tool to continue functioning normally.

- System Failure: allMessages.users.sort is not a function
- System Failure: Unknown Webhook
- System failure: Service unavailable?
- System Failure: Internal Server Error
+ The bot has run into an issue, please try again as these are cases that tend to fail only once, if the problem is persistent, contact our support team

- Warning: Ticket Tool Failed to connect to it's database, please wait or try again.
+ There might be an issue with Ticket Tool, most likely a database issue, you'll have to wait a few minutes before creating another ticket. This is in place to prevent certain bugs to happen with tickets

shut bolt Dec 15, 2021, 1:28 AM

#

Check the third one

#

Probably the emoji you are trying to use got deleted

#

That's the most common reason

rustic pollen Dec 15, 2021, 1:38 AM

#

?

radiant moss Dec 15, 2021, 2:26 AM

#

Pablo was answering a different person

rustic pollen Dec 15, 2021, 3:53 AM

#

sorry

radiant moss Dec 15, 2021, 3:56 AM

#

No worries

rustic pollen Dec 15, 2021, 4:49 AM

#

literally haven't slept

winter olive Dec 15, 2021, 6:05 AM

#

What is the problem?

humble sequoiaBOT Dec 15, 2021, 6:06 AM

#

Don't see your server in the dashboard?

You will possibly need to relog. Look below to see steps on how to relog.

How to relog in the Dashboard.

First, you will need to go to the dashboard. Once your there, click on your avatar on the top right. after you clicked it, you will see button that says Logout. You must click that. Once you have logged out, you can log back in.

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using $level on your Discord Server

User permission level with Ticket Tool
@User is permission level: 0 (User)
```» *If it shows that your permission is **0**, you don't have any of the above **3 things** to manage the dashboard.*


**See the GIF below on how to relog:**

shut bolt Dec 15, 2021, 6:06 AM

#

Try that

winter olive Dec 15, 2021, 6:06 AM

#

Is anyone?

shut bolt Dec 15, 2021, 6:07 AM

#

humble sequoia

@winter olive this

winter olive Dec 15, 2021, 6:10 AM

#

shut bolt <@!746686279470546955> <:this:894279341108772914>

Level

shut bolt Dec 15, 2021, 6:10 AM

#

Did you do what the embed actually says?

#

Not the note

#

The first part

winter olive Dec 15, 2021, 6:10 AM

#

Yes, I wanted to see the level first

#

It works thank you 870071726485159946
@shut bolt

iron nightBOT Dec 15, 2021, 6:12 AM

#

Gave 1 Rep to Yareaj_ (current: #2 - 242)

shut bolt Dec 15, 2021, 6:12 AM

#

Sure!

rustic pollen Dec 15, 2021, 7:30 AM

#

Can I shout this server out

bronze depot Dec 15, 2021, 7:33 AM

#

rustic pollen Can I shout this server out

All can shout this server out. It is only a support server for their bot @pseudo glen :D

rustic pollen Dec 15, 2021, 7:34 AM

#

Alr bet thanks

#

I need a permission

#

Is there any way

#

I can obtain a infinite link to the server

#

I don't have the invite players

#

Button

bronze depot Dec 15, 2021, 7:36 AM

#

there is a link on the website

rustic pollen Dec 15, 2021, 7:36 AM

#

Can you link me it please

bronze depot Dec 15, 2021, 7:37 AM

#

see dm

rustic pollen Dec 15, 2021, 7:38 AM

#

Mods

#

Gonna get a warning for this but

#

@everyone

Screenshot_20211215_073807_com.discord.jpg

craggy geyser Dec 15, 2021, 7:44 AM

#

The ping does nothing so there is no warning. But don't try something you think you will be told off for

rustic pollen Dec 15, 2021, 7:45 AM

#

I'm shouting u out

#

Helping u

craggy geyser Dec 15, 2021, 7:46 AM

#

But pinging everyone (or trying to) is not the way to go

#

Especially when the #546557408902905896 say to not ping

rustic pollen Dec 15, 2021, 7:47 AM

#

Eh I'd rather get a warning but at least the people know they are being helped out

hard cape Dec 15, 2021, 7:59 AM

#

rustic pollen Gonna get a warning for this but

I dont want to be rude but is this really reason to ping everyone? XD

trim blaze Dec 15, 2021, 8:22 AM

#

Hi there,
as an admin I can open a ticket and it works. I only got feedback from the users who should actually be able to use the ticket. That the feedback "Warning: You don’t have permissions to use this." shows up.
What I have done wrong? Bot set incorrectly, or does it have to do with Discord server, category or channel rights?

hard cape Dec 15, 2021, 8:25 AM

#

trim blaze Hi there, as an admin I can open a ticket and it works. I only got feedback from...

Hmm is this ur alt?

trim blaze Dec 15, 2021, 8:26 AM

#

hard cape Hmm is this ur alt?

sorry, what do you mean? 😅

hard cape Dec 15, 2021, 8:26 AM

#

And owner need to set the permissions

versed quartz Dec 15, 2021, 8:27 AM

#

هلا

hard cape Dec 15, 2021, 8:27 AM

#

trim blaze sorry, what do you mean? 😅

I dont knew What u mean, sorry! I think u are talking: Im admin of ticket tool

versed quartz Dec 15, 2021, 8:28 AM

#

@hard cape

hard cape Dec 15, 2021, 8:28 AM

#

Ye?

trim blaze Dec 15, 2021, 8:28 AM

#

hard cape And owner need to set the permissions

oh yes, i am the owner ... i gave permissions to "members" at create ticket, claim ticket...

versed quartz Dec 15, 2021, 8:28 AM

#

hi

hard cape Dec 15, 2021, 8:28 AM

#

Hello

hard cape Dec 15, 2021, 8:28 AM

#

trim blaze oh yes, i am the owner ... i gave permissions to "members" at create ticket, cla...

Nice, So set the permissions in panel configs

versed quartz Dec 15, 2021, 8:28 AM

#

i cant speak english

hard cape Dec 15, 2021, 8:29 AM

#

versed quartz i cant speak english

It’s fine

versed quartz Dec 15, 2021, 8:30 AM

#

do you speak Arabic

hard cape Dec 15, 2021, 8:30 AM

#

No

#

But if u want help, create ticket in #🎫│make-a-ticket

trim blaze Dec 15, 2021, 8:30 AM

#

hard cape Nice, So set the permissions in panel configs

yes i did that, but only the "admins" can create a ticket ... the "standard members" can't and the warning message appears

bronze depot Dec 15, 2021, 8:40 AM

#

trim blaze yes i did that, but only the "admins" can create a ticket ... the "standard memb...

Can you send image please?

trim blaze Dec 15, 2021, 8:43 AM

#

bronze depot Can you send image please?

what you want to see?

bronze depot Dec 15, 2021, 8:44 AM

#

i want an image of your problem so i can help you in the best way

trim blaze Dec 15, 2021, 8:45 AM

#

trim blaze Hi there, as an admin I can open a ticket and it works. I only got feedback from...

@bronze depot i don't have image, i heard from the members that the warning message appears

bronze depot Dec 15, 2021, 8:48 AM

#

ask for an image from them

#

I cannot help you unless i can see the problem for myself.

trim blaze Dec 15, 2021, 8:50 AM

#

bronze depot I cannot help you unless i can see the problem for myself.

bronze depot Dec 15, 2021, 8:54 AM

#

what does it say above Warning: You don't have permission to use this. ?

#

@trim blaze

trim blaze Dec 15, 2021, 8:56 AM

#

Click here to show attachment ... oh i should ask where the attachment is ...

hard cape Dec 15, 2021, 9:13 AM

#

Tell me What u cant do

#

@trim blaze

trim blaze Dec 15, 2021, 9:14 AM

#

me as an admin and server owner can do everything... every other one can't create a ticket.

#

and i don't know why @hard cape

bronze depot Dec 15, 2021, 9:15 AM

#

What are the member's permission?

hard cape Dec 15, 2021, 9:16 AM

#

#

But everyone here

#

Put*

#

@trim blaze

#

Gtg, have school

bronze depot Dec 15, 2021, 9:17 AM

#

discord role permission?

trim blaze Dec 15, 2021, 9:18 AM

#

bronze depot What are the member's permission?

View channcels
Invite other people
Send messages
Send messages in threads
Create public threads
Add attachments
Add reactions
Show message history

trim blaze Dec 15, 2021, 9:18 AM

#

hard cape

yes i put members in allowed roles, and saved...

humble sequoiaBOT Dec 15, 2021, 9:52 AM

#

Blacklist Roles

Any role you assign as a blacklisted role won't be able to use commands or reactions.

Selecting a blacklisted role

Go to your Dashboard -> Server Configs. There you will find the option to select blacklisted roles.
Note: Don't forget to save.

craggy geyser Dec 15, 2021, 9:52 AM

#

Check you have nothing here

rustic pollen Dec 15, 2021, 10:15 AM

#

hard cape I dont want to be rude but is this really reason to ping everyone? XD

Yes

craggy geyser Dec 15, 2021, 10:23 AM

#

The correct answer is no

rustic pollen Dec 15, 2021, 10:23 AM

#

Swift

#

I gave u a shout out

#

Because the community is lovely

craggy geyser Dec 15, 2021, 10:24 AM

#

That isn't a reason to ping everyone in this server though

rustic pollen Dec 15, 2021, 10:24 AM

#

Yes but Its worth a warning

#

I didn't get one tho

#

I don't think

#

Can you give me one

craggy geyser Dec 15, 2021, 10:24 AM

#

Because your ping didn't do anything

rustic pollen Dec 15, 2021, 10:24 AM

#

Oh

#

Well can you give me wanting

#

Warning

craggy geyser Dec 15, 2021, 10:25 AM

#

You want a warning?

rustic pollen Dec 15, 2021, 10:29 AM

#

Yes for pinging everyone

#

So Ill know not to do it again :)

mystic hound Dec 15, 2021, 10:34 AM

#

While I appreciate the shoutout, It was already explain to you that it's not proper, so you know not to do it again. Please refrain from bringing this topic up again

rustic pollen Dec 15, 2021, 10:35 AM

#

Alright I hope ur ok

#

Hope everythings fine

empty panther Dec 15, 2021, 11:21 AM

#

Uhh Can Anyone Tell me what it does mean : Warning limit of 500 servers

#

This is what it appears when im trying to make a Rocket

#

Ticket

pale pilot Dec 15, 2021, 11:32 AM

#

I'm assuming you're at the 500 channel limit. A server can only have 500 channels/categories. So you need to delete some

bronze depot Dec 15, 2021, 12:05 PM

#

pale pilot I'm assuming you're at the 500 **channel** limit. A server can only have 500 cha...

Just to confirm your theory, can you provide with image @empty panther ?
Also sorry for ping Mr. Simple

hard cape Dec 15, 2021, 12:54 PM

#

trim blaze yes i put members in allowed roles, and saved...

Did it works now?

cerulean gulch Dec 15, 2021, 2:10 PM

#

How to make a bot

rustic pollen Dec 15, 2021, 2:11 PM

#

Are you okay

#

$help

humble sequoiaBOT Dec 15, 2021, 2:12 PM

#

Help Options

$help commands - Information on commands
$help setup - Information on bot setup
$help faq - Frequently asked questions

lofty veldt Dec 15, 2021, 2:12 PM

#

سلام برای گذاشتن پشتیبانی تیکت برای سرور دیسکورد باید چیکار کنم

sinful shell Dec 15, 2021, 2:41 PM

#

السلام عليكم

hard cape Dec 15, 2021, 2:48 PM

#

cerulean gulch How to make a bot

You need to invite him

#

If u mean ticket tool

gaunt ridge Dec 15, 2021, 2:54 PM

#

السلام عليكم

kind scarab Dec 15, 2021, 3:24 PM

#

$help commands

copper owl Dec 15, 2021, 3:25 PM

#

@kind scarab #🤖│bot-spam

#

Use that

kind scarab Dec 15, 2021, 3:27 PM

#

copper owl <@!715123559092977675> <#910978476536905738>

thanks ❤️

iron nightBOT Dec 15, 2021, 3:27 PM

#

Gave 1 Rep to Neptune (current: #1 - 444)

rustic pollen Dec 15, 2021, 3:38 PM

#

thanks @shut bolt

iron nightBOT Dec 15, 2021, 3:38 PM

#

Gave 1 Rep to Yareaj_ (current: #2 - 244)

copper owl Dec 15, 2021, 3:39 PM

#

rustic pollen thanks <@518666147441278998>

are you just giving rep for the sake of giving rep?

rustic pollen Dec 15, 2021, 3:39 PM

#

no I love pablo

#

I have a crush on him

copper owl Dec 15, 2021, 3:40 PM

#

rustic pollen I have a crush on him

what?

rustic pollen Dec 15, 2021, 3:40 PM

#

idk

copper owl Dec 15, 2021, 3:40 PM

#

yeah just dont give people rep for no reason

#

and dont say things like that

#

would be appreciated 🙂

rustic pollen Dec 15, 2021, 3:41 PM

#

he's amazing

#

he's the nicest person ever

craggy geyser Dec 15, 2021, 3:44 PM

#

Not a reason to give rep. Rep is for if people have helped. And even if he helped you, you have already given rep. So you can stop now. Same with multiple reviews

copper owl Dec 15, 2021, 3:44 PM

#

craggy geyser Not a reason to give rep. Rep is for if people have helped. And even if he helpe...

this

rustic pollen Dec 15, 2021, 3:47 PM

#

ok

jade topaz Dec 15, 2021, 4:47 PM

#

hello

#

merhaba yardım istiyom

#

@hybrid dagger

robust sandalBOT Dec 15, 2021, 4:53 PM

#

jade topaz hello

@scenic plinth Trying to translate to English but detected as English.
Please don't waste translations by trying to translate to the same language.

robust sandalBOT Dec 15, 2021, 4:53 PM

#

jade topaz merhaba yardım istiyom

Vΐct𐍉ℝΐ𐍉us♛

hello I ask for help

atomic pendant Dec 15, 2021, 4:54 PM

#

Hello

scenic plinth Dec 15, 2021, 4:55 PM

#

/tr Let's not ping people for support. Your best bet is to make a ticket so we can attempt to help you there.

robust sandalBOT Dec 15, 2021, 4:55 PM

#

Destek için insanlara pinglememeyelim. En iyi şansın bir bilet yapmak böylece sana yardım etmeye çalışabiliriz.

jade topaz Dec 15, 2021, 5:02 PM

#

merhaba benim sunucumda ticket tool var ama. ticket toolun sayfasına girdiğimde sunucum gözükmüyor

#

@atomic pendant

grizzled drift Dec 15, 2021, 5:11 PM

#

Hey there, is it somehow possible to set up a notification for the support team to get notified about new tickets?

dusty schooner Dec 15, 2021, 5:16 PM

#

grizzled drift Hey there, is it somehow possible to set up a notification for the support team ...

{@yourrole here} member will be with you shortly.

#

@grizzled drift

grizzled drift Dec 15, 2021, 5:20 PM

#

dusty schooner <@!285380799765676053>

Thanks! 🙂

iron nightBOT Dec 15, 2021, 5:20 PM

#

Gave 1 Rep to Dark Project (current: #72 - 1)

jade topaz Dec 15, 2021, 5:22 PM

#

jade topaz merhaba benim sunucumda ticket tool var ama. ticket toolun sayfasına girdiğimde ...

.

#

@bronze comet

dusty schooner Dec 15, 2021, 5:23 PM

#

jade topaz .

https://tickettool.xyz/login

Discord

Discord - A New Way to Chat with Friends & Communities

Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.

jade topaz Dec 15, 2021, 5:24 PM

#

aa thank you

#

thank you

copper owl Dec 15, 2021, 5:30 PM

#

jade topaz <@!562688786467651585>

you've been told to stop pinging

jade topaz Dec 15, 2021, 5:30 PM

#

SORRY

copper owl Dec 15, 2021, 5:31 PM

#

if you want help from the TT support team, #🎫│make-a-ticket instead of pinging us in here

jade topaz Dec 15, 2021, 5:31 PM

#

ı am türkişh ı dont l like very seak english

unique junco Dec 15, 2021, 5:37 PM

#

Neyle sorun yaşıyordunuz?

jade topaz Dec 15, 2021, 5:37 PM

#

aa türk

#

sorunu çözdü arkadaş

frail goblet Dec 15, 2021, 6:32 PM

#

Bonsoir, j'ai connecté ticket tool au serveur ou je suis administrateur, mais quand je vais dans manager serveur, cela me met pas le serveur demandé. Que dois-je faire?

dusty schooner Dec 15, 2021, 6:33 PM

#

frail goblet Bonsoir, j'ai connecté ticket tool au serveur ou je suis administrateur, mais qu...

https://tickettool.xyz/login

Discord

Discord - A New Way to Chat with Friends & Communities

Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.

frail goblet Dec 15, 2021, 6:34 PM

#

cela est déjà fait.

dusty schooner Dec 15, 2021, 6:34 PM

#

frail goblet cela est déjà fait.

log out and back in

frail goblet Dec 15, 2021, 6:35 PM

#

je déconnecte aussi ticket tool du serveur ?

dusty schooner Dec 15, 2021, 6:35 PM

#

frail goblet je déconnecte aussi ticket tool du serveur ?

oui

humble sequoiaBOT Dec 15, 2021, 6:35 PM

#

Vous ne voyez pas votre serveur dans le tableau de bord ?

Vous devrez peut-être vous reconnecter. Regardez ci-dessous les étapes à suivre pour vous reconnecter.

Tout d'abord, vous devez vous rendre sur le site. Une fois que vous y êtes, cliquez sur votre avatar en haut à droite. Après avoir cliqué, vous verrez un bouton qui dit Déconnexion. Vous devez cliquer là-dessus. Une fois que vous vous êtes déconnecté, vous pouvez vous reconnecter.

Remarque

Vous avez besoin de l'une de ces 3 choses pour accéder au tableau de bord.
1. Propriétaire du serveur (Niveau 6)
2. Administrateur du serveur (Niveau 4)
3. Rôle du tableau de bord (Niveau 2)

Vous pouvez vérifier votre niveau en utilisant $level sur votre serveur Discord.

Voir le GIF ci-dessous pour savoir comment se reconnecter:

jade topaz Dec 15, 2021, 6:37 PM

#

Could someone help with the multi options for tickets i can't find it

copper owl Dec 15, 2021, 6:39 PM

#

jade topaz Could someone help with the multi options for tickets i can't find it

do you have premium?

jade topaz Dec 15, 2021, 6:39 PM

#

Yeah

#

humble sequoiaBOT Dec 15, 2021, 6:39 PM

#

Multipanels (2)

For a more convenient use of multipanels, you can now combine panels on the dashboard. This will allow you to directly send the multipanel from the dashboard or via the $panel ID command.

Where can I find this?

You can find this setting on the Dashboard -> Panel Configs -> Settings -> General Options

Note: if you're attaching all the panels to a panel called English, don't include English in the attached panels box (If you do this, it will create duplicate)

This will put all buttons from all of your panels on one message. The message is the panel message from the panel you're combining these panels in.

jade topaz Dec 15, 2021, 6:40 PM

#

Done

#

Where do i go two add an extra option?

copper owl Dec 15, 2021, 6:41 PM

#

humble sequoia

did you check the gif

jade topaz Dec 15, 2021, 6:41 PM

#

Yeah

copper owl Dec 15, 2021, 6:41 PM

#

did you save

jade topaz Dec 15, 2021, 6:41 PM

#

I did that whe

copper owl Dec 15, 2021, 6:41 PM

#

okay so just send the panel that has the attached panel

jade topaz Dec 15, 2021, 6:41 PM

#

Then i went two button options

copper owl Dec 15, 2021, 6:41 PM

#

and you get multiple panels per message

jade topaz Dec 15, 2021, 6:42 PM

#

Once i turned it on where do i go?

copper owl Dec 15, 2021, 6:42 PM

#

you send the panel

jade topaz Dec 15, 2021, 6:42 PM

#

https://tickettool.xyz/dashboard/879832259916603474/panel-configs

Support Server Invite

Bot Invite

Ticket Tool - Ticketing without clutter

copper owl Dec 15, 2021, 6:42 PM

#

not sure why you send us the link

#

$help send

humble sequoiaBOT Dec 15, 2021, 6:43 PM

#

Sending a panel

Once you've created a panel on the dashboard you will need to send it to a channel using send on the dashboard
Select the channel you want your panel to be created in and click send.
For other questions checkout $help faq
An example of a sending a panel is shown below.

copper owl Dec 15, 2021, 6:43 PM

#

just send the panel thats all, youll get a panel message with more than one button

frail goblet Dec 15, 2021, 6:43 PM

#

oh, thank you

jade topaz Dec 15, 2021, 6:45 PM

#

I did not work

#

How do i edit the extra ticket option?

copper owl Dec 15, 2021, 6:45 PM

#

$buttons

humble sequoiaBOT Dec 15, 2021, 6:45 PM

#

Buttons

The new Discord Buttons allow for a much smoother and convenient experience. They reduce lag and work much better than emojis. With ticket tool you can edit all the buttons however you like! Buttons can show emojis, text and can have 4 different colors.

Where can I edit them?

Dashboard -> Panel Configs -> <Settings> -> Button Options -> <Setting>

copper owl Dec 15, 2021, 6:45 PM

#

this is how you edit the button for the extra option

jade topaz Dec 15, 2021, 6:45 PM

#

I only see on option

#

Which its my first ticket button

copper owl Dec 15, 2021, 6:46 PM

#

What option do you see.

jade topaz Dec 15, 2021, 6:46 PM

#

copper owl Dec 15, 2021, 6:46 PM

#

well there's a few things wrong with this screenshot

#

first off, you have create tickets as support only, meaning only people with a support role can open tickets

jade topaz Dec 15, 2021, 6:47 PM

#

k

#

Fixed

copper owl Dec 15, 2021, 6:47 PM

#

humble sequoia

second off, check this gif to see how you edit the buttons.

just go the panel you want to edit the button, and follow the instructions, then edit it

hard cape Dec 15, 2021, 6:47 PM

#

jade topaz

Click on disabl to change support team only

jade topaz Dec 15, 2021, 6:48 PM

#

Could we join an vc

#

This is hard

copper owl Dec 15, 2021, 6:48 PM

#

we dont offer VC support sorry

jade topaz Dec 15, 2021, 6:48 PM

#

So what do i

#

Do i turned off the first option

copper owl Dec 15, 2021, 6:49 PM

#

yes

#

after that, go to the panel configs page, go to the second panel you want to edit the button of, go to button options, create button settings and edit it there

jade topaz Dec 15, 2021, 6:50 PM

#

go to the second panel you want to edit the button

#

Where is that

#

hard cape Dec 15, 2021, 6:51 PM

#

copper owl Dec 15, 2021, 6:51 PM

#

so.. you see how you have multiple panels?

#

go to the one you want to edit the button of for multipanels

jade topaz Dec 15, 2021, 6:51 PM

#

copper owl Dec 15, 2021, 6:51 PM

#

copper owl after that, go to the panel configs page, go to the second panel you want to edi...

check this

#

and continue from there

jade topaz Dec 15, 2021, 6:52 PM

#

https://cdn.discordapp.com/attachments/776680605517742090/920750002274451497/unknown.png

#

Where do i got from this?

copper owl Dec 15, 2021, 6:52 PM

#

why did you just post the same screenshot again

#

you go to button options

hard cape Dec 15, 2021, 6:52 PM

#

jade topaz https://cdn.discordapp.com/attachments/776680605517742090/920750002274451497/unk...

what u want to do?

jade topaz Dec 15, 2021, 6:52 PM

#

#

Now what?

copper owl Dec 15, 2021, 6:52 PM

#

create ticket settings..

jade topaz Dec 15, 2021, 6:53 PM

#

Where is that

#

Got it

copper owl Dec 15, 2021, 6:53 PM

#

literally the first option

#

yup

jade topaz Dec 15, 2021, 6:53 PM

#

Now what

copper owl Dec 15, 2021, 6:53 PM

#

edit the button however you like

jade topaz Dec 15, 2021, 6:53 PM

#

#

This is how i want it

hard cape Dec 15, 2021, 6:53 PM

#

jade topaz Now what

hard cape Dec 15, 2021, 6:54 PM

#

jade topaz

u need to do multi-pannels

copper owl Dec 15, 2021, 6:54 PM

#

D i think they got that part down

copper owl Dec 15, 2021, 6:54 PM

#

jade topaz This is how i want it

okay so just do the same thing for each panel

jade topaz Dec 15, 2021, 6:54 PM

#

I don't see other pannels

#

I want it like this

jade topaz Dec 15, 2021, 6:54 PM

#

jade topaz

copper owl Dec 15, 2021, 6:54 PM

#

jade topaz

how

#

you see 4

copper owl Dec 15, 2021, 6:54 PM

#

jade topaz I don't see other pannels

did you attach the panels to one?

jade topaz Dec 15, 2021, 6:55 PM

#

Do i need the preuim bot in my server?

hard cape Dec 15, 2021, 6:55 PM

#

no

#

u just need to have premium

#

@jade topaz

#

but in the red "circle" the other pannel

jade topaz Dec 15, 2021, 6:59 PM

#

Got it Thx

hard cape Dec 15, 2021, 7:00 PM

#

np!

jade topaz Dec 15, 2021, 7:00 PM

#

@copper owl thx

iron nightBOT Dec 15, 2021, 7:00 PM

#

Gave 1 Rep to Neptune (current: #1 - 445)

copper owl Dec 15, 2021, 7:00 PM

#

np

jade topaz Dec 15, 2021, 7:08 PM

#

Failed to send panel, Run $debug in the channel to check for errors.

hard cape Dec 15, 2021, 7:09 PM

#

give permissions to tt

#

to send messages

jade topaz Dec 15, 2021, 7:15 PM

#

@hard cape thx

iron nightBOT Dec 15, 2021, 7:15 PM

#

Gave 1 Rep to D<3 (current: #72 - 1)

jade topaz Dec 15, 2021, 7:16 PM

#

$pc

copper owl Dec 15, 2021, 7:16 PM

#

@jade topaz #🤖│bot-spam

hard cape Dec 15, 2021, 7:18 PM

#

jade topaz <@!832329623596957797> thx

np

ornate quartz Dec 15, 2021, 8:36 PM

#

do you need premium to use multiple buttons

dusty schooner Dec 15, 2021, 8:37 PM

#

ornate quartz do you need premium to use multiple buttons

yes

ornate quartz Dec 15, 2021, 8:37 PM

#

oh god

#

why is half of the things premium

copper owl Dec 15, 2021, 8:37 PM

#

ornate quartz why is half of the things premium

most of the customization and automation options are premium

#

it costs money to run a bot

ornate quartz Dec 15, 2021, 8:38 PM

#

fair

copper owl Dec 15, 2021, 8:38 PM

#

thankfully

#

all the actual necessary shit like logging, transcripts, and unlimited panels are free

vale sail Dec 15, 2021, 9:18 PM

#

How do I install the ticket tool?

humble sequoiaBOT Dec 15, 2021, 9:19 PM

#

How Do I setup Ticket Tool

You can check our documentation here, you can also check #573205317870157855 for the basic setup.

Our documentation contains all the info you need about the bot to be able to setup and configure the bot however you like.

copper owl Dec 15, 2021, 9:19 PM

#

@vale sail ^

jolly karma Dec 15, 2021, 9:38 PM

#

is it possible to send a message when an user create a ticket?

humble sequoiaBOT Dec 15, 2021, 9:40 PM

#

**Ticket Message**

The Ticket Message is the first message sent by the bot in a new ticket. To customise it head over to your Dashboard -> Panel Configs -> Settings -> Ticket Options -> Edit Ticket Message

shut bolt Dec 15, 2021, 9:40 PM

#

The bot sends a message you can edit

ornate quartz Dec 15, 2021, 10:06 PM

#

can you easily and quickly duplicate a panel you made?

shut bolt Dec 15, 2021, 10:07 PM

#

Yup

#

https://i.imgur.com/rYNXElV.gif

Imgur

ornate quartz Dec 15, 2021, 10:07 PM

#

awesome

warm pier Dec 15, 2021, 10:37 PM

#

Hi what can I do if I don’t see my server ? I invite Ticket tool in but I already don’t see the panel to configure it. I try reconnections but that don’t work. Please I need help!

shut bolt Dec 15, 2021, 10:37 PM

#

Hey there

humble sequoiaBOT Dec 15, 2021, 10:38 PM

#

Don't see your server in the dashboard?

You will possibly need to relog. Look below to see steps on how to relog.

How to relog in the Dashboard.

First, you will need to go to the dashboard. Once your there, click on your avatar on the top right. after you clicked it, you will see button that says Logout. You must click that. Once you have logged out, you can log back in.

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using $level on your Discord Server

User permission level with Ticket Tool
@User is permission level: 0 (User)
```» *If it shows that your permission is **0**, you don't have any of the above **3 things** to manage the dashboard.*


**See the GIF below on how to relog:**

shut bolt Dec 15, 2021, 10:38 PM

#

Try this

warm pier Dec 15, 2021, 10:38 PM

#

Thank you I will try this

shut bolt Dec 15, 2021, 10:38 PM

#

Sure

warm pier Dec 15, 2021, 10:41 PM

#

Thank you very much it works!!

shut bolt Dec 15, 2021, 10:42 PM

#

Glad I could help =)

true adder Dec 15, 2021, 11:10 PM

#

Hiya!
So im in the middle of setting up a community discord for a game and we already have a ton of memebers.

I would like to be able to have more than one option on the ticket pannel for different types of tickets e.g Bug Report, Donation, Player report etc

#

Similar to how this is

humble sequoiaBOT Dec 15, 2021, 11:12 PM

#

━━ moved to ticket ━━

fleet pebble Dec 15, 2021, 11:17 PM

#

hello.

rustic pollen Dec 15, 2021, 11:18 PM

#

hii

warm pier Dec 15, 2021, 11:18 PM

#

I m the real cat here @fleet pebble

rustic pollen Dec 15, 2021, 11:18 PM

#

I love this bot alot my number two

fleet pebble Dec 15, 2021, 11:19 PM

#

warm pier I m the real cat here <@863959619114500106>

=))) you fan beluga

rustic pollen Dec 15, 2021, 11:19 PM

#

fleet pebble =))) you fan beluga

your my fan

#

everyone's my fan

fleet pebble Dec 15, 2021, 11:19 PM

#

;-;

#

TQ_D_sharkdance good

rustic pollen Dec 15, 2021, 11:23 PM

#

takes so long to make a server

fleet pebble Dec 15, 2021, 11:36 PM

#

rustic pollen takes so long to make a server

AWKm_frognod good too

rustic pollen Dec 15, 2021, 11:37 PM

#

#

beat that

jade topaz Dec 16, 2021, 4:45 AM

#

does the vote thing glitch for others or is it just me?

#

in the sense, when I did $vote and voted on all 3 sites, it shows my vote count as only 2

shut bolt Dec 16, 2021, 4:47 AM

#

Sometimes it glitches for a couple minutes

jade topaz Dec 16, 2021, 5:00 AM

#

its been an hour 🙂

shut bolt Dec 16, 2021, 5:01 AM

#

Could be a onetime bug

hard cape Dec 16, 2021, 5:13 AM

#

jade topaz in the sense, when I did $vote and voted on all 3 sites, it shows my vote count ...

U will earn 4 later!

jade topaz Dec 16, 2021, 5:14 AM

#

hard cape U will earn 4 later!

yay! thanks!

iron nightBOT Dec 16, 2021, 5:14 AM

#

Gave 1 Rep to D<3 (current: #54 - 2)

hard cape Dec 16, 2021, 5:15 AM

#

jade topaz yay! thanks!

But u need to vote again 3x - it will gives u 4!

jade topaz Dec 16, 2021, 5:15 AM

#

hard cape But u need to vote again 3x - it will gives u 4!

okay noted

prime bridgeBOT Dec 16, 2021, 8:37 AM

#

success Successful bans: 1
cancel Unsuccessful bans: 0
activity Reason: scam
trustedAdmin Moderator: @mystic hound

buoyant prawn Dec 16, 2021, 10:48 AM

#

Есть кто из техподдержки тут ?

jade topaz Dec 16, 2021, 10:57 AM

#

how do i download the alpha mod menu

humble sequoiaBOT Dec 16, 2021, 11:15 AM

#

⚠️ You're in the wrong place

We provide support for @pseudo glen discord bot and cannot help you with whatever issue you have.

- Please make sure to contact the appropriate Support Team.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

hard cape Dec 16, 2021, 12:56 PM

#

buoyant prawn Есть кто из техподдержки тут ?

Yes, But not in russian language

rustic pollen Dec 16, 2021, 12:58 PM

#

I'm Russian lmao

#

And

#

What are votes

hard cape Dec 16, 2021, 1:01 PM

#

Votes are things what can give u a free premium!

#

Just Use command $vote in #🤖│bot-spam to vote!

rustic pollen Dec 16, 2021, 1:03 PM

#

For temp?

hard cape Dec 16, 2021, 1:04 PM

#

Wdym?

#

1 vote = 12 hours of premium

rustic pollen Dec 16, 2021, 1:07 PM

#

Oh

#

Wait what

hard cape Dec 16, 2021, 1:08 PM

#

$vote.

#

Use $vote in #🤖│bot-spam

copper owl Dec 16, 2021, 2:05 PM

#

delete channels from the category or assign another category

hard cape Dec 16, 2021, 2:06 PM

#

#

No

#

Just pick other one

#

The new

copper owl Dec 16, 2021, 2:08 PM

#

yeah you can delete channels in the category

#

that's the better solution so you dont run into the limits set by discord

#

you can also assign another category in the dashboard

olive orbit Dec 16, 2021, 2:15 PM

#

iv been waiting for 4 hours and it wont verify me

hard cape Dec 16, 2021, 2:21 PM

#

Send a pic

prisma spire Dec 16, 2021, 4:01 PM

#

Hi I’ve been waiting for awhile for someone to get back and nothing

shut bolt Dec 16, 2021, 4:07 PM

#

?

#

You joined today to the server, and as I can see, you don't have a ticket as of right now

dusty schooner Dec 16, 2021, 6:06 PM

#

weird question how do you get a vote link
do i put $vote link >disord id< ?

copper owl Dec 16, 2021, 6:07 PM

#

user ID yeah

dusty schooner Dec 16, 2021, 6:07 PM

#

copper owl user ID yeah

thank you

iron nightBOT Dec 16, 2021, 6:07 PM

#

Gave 1 Rep to Neptune (current: #1 - 446)

dusty schooner Dec 16, 2021, 6:08 PM

#

You can't link to yourself.. sillypants. 🙂
now i have this lol

hard cape Dec 16, 2021, 6:09 PM

#

dusty schooner weird question how do you get a vote link do i put $vote link >disord id< ?

Or u can Use @<user>

#

@hard cape

#

Like this

dusty schooner Dec 16, 2021, 6:10 PM

#

hard cape <@832329623596957797>

hard cape Dec 16, 2021, 6:10 PM

#

U cant vote link ur self

#

XD

dusty schooner Dec 16, 2021, 6:10 PM

#

how do i get i vote link then?

hard cape Dec 16, 2021, 6:11 PM

#

U can Use vote link for ur alt

#

So if u want to vote for you (from ur alt), type: $vote link @dusty schooner

#

Hmm whats funny?

dusty schooner Dec 16, 2021, 6:14 PM

#

hard cape Hmm whats funny?

i was just doing that 👍

hard cape Dec 16, 2021, 6:14 PM

#

Ok

tawdry edge Dec 16, 2021, 6:16 PM

#

bonjour ticket toll ne trouve pas mon serveur sur le dashbord comment faire s'il vous plais ?

humble sequoiaBOT Dec 16, 2021, 6:16 PM

#

Vous ne voyez pas votre serveur dans le tableau de bord ?

Vous devrez peut-être vous reconnecter. Regardez ci-dessous les étapes à suivre pour vous reconnecter.

Tout d'abord, vous devez vous rendre sur le site. Une fois que vous y êtes, cliquez sur votre avatar en haut à droite. Après avoir cliqué, vous verrez un bouton qui dit Déconnexion. Vous devez cliquer là-dessus. Une fois que vous vous êtes déconnecté, vous pouvez vous reconnecter.

Remarque

Vous avez besoin de l'une de ces 3 choses pour accéder au tableau de bord.
1. Propriétaire du serveur (Niveau 6)
2. Administrateur du serveur (Niveau 4)
3. Rôle du tableau de bord (Niveau 2)

Vous pouvez vérifier votre niveau en utilisant $level sur votre serveur Discord.

Voir le GIF ci-dessous pour savoir comment se reconnecter:

copper owl Dec 16, 2021, 6:17 PM

#

tawdry edge bonjour ticket toll ne trouve pas mon serveur sur le dashbord comment faire s'il...

Vous pouvez essayer ceci pour trouver votre serveur

humble sequoiaBOT Dec 16, 2021, 6:17 PM

#

https://tickettool.xyz/manage-servers

Support Server Invite

Bot Invite

Ticket Tool - Ticketing without clutter

copper owl Dec 16, 2021, 6:17 PM

#

humble sequoia https://tickettool.xyz/manage-servers

Voici le lien

tawdry edge Dec 16, 2021, 6:17 PM

#

Merci, vous êtes au top et super rapide !

copper owl Dec 16, 2021, 6:18 PM

#

tawdry edge Merci, vous êtes au top et super rapide !

Quand vous voulez, passez une bonne journée

tawdry edge Dec 16, 2021, 6:20 PM

#

a vous aussi encore merci 🙂 tout est regler

copper owl Dec 16, 2021, 6:20 PM

#

:)

stoic eagle Dec 16, 2021, 6:52 PM

#

Quick question about the ticketing system! Is it at all possible for the ticket to be opened via a thread?

shut bolt Dec 16, 2021, 6:57 PM

#

Hey there @stoic eagle

#

Currently it is not possible pal, sorry

stoic eagle Dec 16, 2021, 6:57 PM

#

No problem. Appreciate the quick reply.

#

Is there any plan in the future to make that possible or is that something that isn't important atm?

shut bolt Dec 16, 2021, 6:59 PM

#

stoic eagle Is there any plan in the future to make that possible or is that something that ...

Currently our Dev is working on some upgrades to the bot, only time will tell if gets implemented 🤔

stoic eagle Dec 16, 2021, 6:59 PM

#

Yeah, that's understandable. I'll be on the lookout then. Mediuwu

shut bolt Dec 16, 2021, 7:00 PM

#

LightLovesCookies

craggy geyser Dec 16, 2021, 7:51 PM

#

My problem is that in other desktop servers my bot works with discord except server

hard cape Dec 16, 2021, 7:52 PM

#

So is there any problem with ticket tool?

jade topaz Dec 16, 2021, 7:52 PM

#

I accidentally deleted the ticket tool button. How do I add it again?

hard cape Dec 16, 2021, 7:54 PM

#

You need to go to create ticket options!

craggy geyser Dec 16, 2021, 7:54 PM

#

hard cape So is there any problem with ticket tool?

Yeah

hard cape Dec 16, 2021, 7:55 PM

#

jade topaz I accidentally deleted the ticket tool button. How do I add it again?

Create ticket*

craggy geyser Dec 16, 2021, 7:55 PM

#

You can not come and fix it yourself

hard cape Dec 16, 2021, 7:55 PM

#

Tell me which problem

median wigeon Dec 16, 2021, 7:56 PM

#

jade topaz I accidentally deleted the ticket tool button. How do I add it again?

Add this to the message 🛠️

craggy geyser Dec 16, 2021, 7:56 PM

#

I tried for about a month but failed

hard cape Dec 16, 2021, 7:57 PM

#

craggy geyser I tried for about a month but failed

what was u trying?

craggy geyser Dec 16, 2021, 7:57 PM

#

I make a ticket from the site, but it does not come in Discord

copper owl Dec 16, 2021, 7:57 PM

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median wigeon Add this to the message 🛠️

that doesnt work anymore

#

the 🛠️ reaction doesnt update or do anything, it got disabled

median wigeon Dec 16, 2021, 7:58 PM

#

copper owl that doesnt work anymore

Please dont ping old support members

#

😂 but thanx

copper owl Dec 16, 2021, 7:58 PM

#

Uh,, alright.. No problem lol

median wigeon Dec 16, 2021, 7:58 PM

#

hahahah

#

that was a joke

craggy geyser Dec 16, 2021, 7:59 PM

#

What should I do now to fix my problem?

hard cape Dec 16, 2021, 8:00 PM

#

I'm sorry but I still don't know with what u need to help with.

craggy geyser Dec 16, 2021, 8:02 PM

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The things I did to activate the ticket message in a server channel on the site that I should have done, but the message that should have appeared in the Discord channel did not appear.

hard cape Dec 16, 2021, 8:03 PM

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Did u give permissions to Ticket Tool?

craggy geyser Dec 16, 2021, 8:04 PM

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Yeah

hard cape Dec 16, 2021, 8:04 PM

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Or just try to send the pannel again

craggy geyser Dec 16, 2021, 8:05 PM

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I made a new channel, it did not open, I tried it several times, but it did not work

hard cape Dec 16, 2021, 8:06 PM

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Did u saved the message?

craggy geyser Dec 16, 2021, 8:08 PM

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There is no message at all. I also activated it on the site. The necessary work works in the rest of my discord servers.

jade topaz Dec 16, 2021, 8:09 PM

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Thank you @hard cape for the help. Much appreciated

iron nightBOT Dec 16, 2021, 8:09 PM

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Gave 1 Rep to D<3 (current: #46 - 4)

craggy geyser Dec 16, 2021, 8:09 PM

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You do not speak another language

jade topaz Dec 16, 2021, 8:09 PM

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What lenguaje do you speak

hard cape Dec 16, 2021, 8:09 PM

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I can speak English, Czech and Slovak

jade topaz Dec 16, 2021, 8:10 PM

#

And i can speak spanish and english and euskera

hard cape Dec 16, 2021, 8:10 PM

#

nice!

hard cape Dec 16, 2021, 8:10 PM

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craggy geyser You do not speak another language

what is your nationality?

craggy geyser Dec 16, 2021, 8:11 PM

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You do not know my mother tongue, I am now communicating with you with the help of translation

jade topaz Dec 16, 2021, 8:11 PM

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craggy geyser You do not know my mother tongue, I am now communicating with you with the help ...

What xd

hard cape Dec 16, 2021, 8:11 PM

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Ye, that's the bad thing, translater changes some things...

jade topaz Dec 16, 2021, 8:11 PM

#

Google translate IS not good

hard cape Dec 16, 2021, 8:12 PM

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I agree

craggy geyser Dec 16, 2021, 8:12 PM

#

If you could say first that I am afraid to say that everyone would make fun of me for my nationality, I would be ashamed of my nationality.

jade topaz Dec 16, 2021, 8:12 PM

#

Use another one

hard cape Dec 16, 2021, 8:13 PM

#

craggy geyser If you could say first that I am afraid to say that everyone would make fun of m...

We won't! Try to speak in your language, I'll translate it by my self!

craggy geyser Dec 16, 2021, 8:14 PM

#

My nationality is Iran and my language is Persian

jade topaz Dec 16, 2021, 8:14 PM

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hard cape We won't! Try to speak in your language, I'll translate it by my self!

He/She don't understant

hard cape Dec 16, 2021, 8:14 PM

#

Nice!

jade topaz Dec 16, 2021, 8:14 PM

#

craggy geyser My nationality is Iran and my language is Persian

Mmmmm i dont no

hard cape Dec 16, 2021, 8:14 PM

#

jade topaz He/She don't understant

Ye, but I don't know with what he/she wants help..

hard cape Dec 16, 2021, 8:15 PM

#

craggy geyser My nationality is Iran and my language is Persian

Do you speak arabic?

jade topaz Dec 16, 2021, 8:16 PM

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craggy geyser My nationality is Iran and my language is Persian

Do you speak spanish or euskera

craggy geyser Dec 16, 2021, 8:16 PM

#

I say a few words in my own language so you can see what my language looks like

hard cape Dec 16, 2021, 8:16 PM

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K, but say something with what u need help!

jade topaz Dec 16, 2021, 8:17 PM

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craggy geyser I say a few words in my own language so you can see what my language looks like

IS your lenguage on #🎫│make-a-ticket

hard cape Dec 16, 2021, 8:17 PM

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He's persian

#

So no i think

craggy geyser Dec 16, 2021, 8:18 PM

#

سلام ببینید مشکل من این است که ربات توی بقیه سرور های دیسکورد من کار میکنه به قیر از یکی از آنها که سرور اصلیه منه

jade topaz Dec 16, 2021, 8:18 PM

#

What IS your cuestion

jade topaz Dec 16, 2021, 8:18 PM

#

craggy geyser سلام ببینید مشکل من این است که ربات توی بقیه سرور های دیسکورد من کار میکنه به قی...

Mmmmmmmmm

#

Xd

hard cape Dec 16, 2021, 8:19 PM

#

craggy geyser سلام ببینید مشکل من این است که ربات توی بقیه سرور های دیسکورد من کار میکنه به قی...

سلام، اگر جواب نداد، احتمالاً اختیار ندارید!

#

Not me using translater-

jade topaz Dec 16, 2021, 8:20 PM

#

Xf

craggy geyser Dec 16, 2021, 8:20 PM

#

This gift text has another beautiful and well-written text that I, who grew up in this nation, do not find easy to write.

hard cape Dec 16, 2021, 8:21 PM

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Is there anything else with what can i help u with?

craggy geyser Dec 16, 2021, 8:21 PM

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hard cape Not me using translater-

پس از کجا زبان منو میفهمی

jade topaz Dec 16, 2021, 8:21 PM

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Mu whith the translate

hard cape Dec 16, 2021, 8:22 PM

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craggy geyser پس از کجا زبان منو میفهمی

من دارم از مترجم استفاده می کنم.

craggy geyser Dec 16, 2021, 8:22 PM

#

It has full authority

jade topaz Dec 16, 2021, 8:22 PM

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من با مترجم هستم اما او نمی داند

hard cape Dec 16, 2021, 8:23 PM

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craggy geyser It has full authority

و شما صاحب سرور هستید؟

craggy geyser Dec 16, 2021, 8:23 PM

#

بله

jade topaz Dec 16, 2021, 8:23 PM

#

احساس هویت می کنم

craggy geyser Dec 16, 2021, 8:23 PM

#

باورم نمیشه شما بخاطر راحتی من از مترجم استفاده میکنید

jade topaz Dec 16, 2021, 8:24 PM

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اگر بخواهی می توانی اختلاف را به من بدهی و من خودم می توانم این کار را انجام دهم

craggy geyser Dec 16, 2021, 8:24 PM

#

واقعا ممنونم از شما ها

hard cape Dec 16, 2021, 8:24 PM

#

craggy geyser بله

سپس باید به TicketTool قدرت بدهید.

craggy geyser Dec 16, 2021, 8:25 PM

#

میتونید خودتون بیاید درستش کنید

hard cape Dec 16, 2021, 8:25 PM

#

craggy geyser باورم نمیشه شما بخاطر راحتی من از مترجم استفاده میکنید

من دوست دارم به مردم کمک کنم!

humble sequoiaBOT Dec 16, 2021, 8:25 PM

#

Help Options

$help commands - Information on commands
$help setup - Information on bot setup
$help faq - Frequently asked questions

jade topaz Dec 16, 2021, 8:25 PM

#

$help commands

humble sequoiaBOT Dec 16, 2021, 8:25 PM

#

() = optional
[] = required

*================================== Ticket Commands ==================================*

_ _

`$add [User] (channel)`

Description: Adding additional users to a ticket
Aliases: none

`$remove [User] (channel)`

Description: Removing users from a ticket
Aliases: none

`$close`

Description: Closing tickets
Aliases: none

`$open`

Description: Opening closed tickets
Aliases: none

`$delete`

Description: Deleting tickets
Aliases: none

`$rename`

Description: Renaming tickets/channels
Aliases: none

`$transcript (send channel)`

Description: Creating transcripts
Aliases: none

`$new (user) (reason)`

Description: Creating tickets in a monitored channel (when command style is enabled)
Aliases: none

`$claim`

Description: Claiming tickets (when claim is enabled)
Aliases: "unclaim"

_ _

*================================== General Commands ==================================*

_ _

`$help (Help Options)`

Description: Help Command
Aliases: none

`$debug`

Description: Debuging issues with running Ticket Tool
Aliases: none

`$id (@role/@user/#channel/emoji)`

Description: Converting roles, users, channels and emojis to ID
Aliases: "getid"

`$permlevel`

Description: Checking permission level with Ticket Tool
Aliases: "level"

`$ping`

Description: Checking response time with discord api
Aliases: none

`$vote (link | unlink | redeem) (user)`

Description: Earn premium by voting on top.gg or Discord.boats
Aliases: "votes"

hard cape Dec 16, 2021, 8:26 PM

#

craggy geyser میتونید خودتون بیاید درستش کنید

نه نمی توانم، متاسفم!

craggy geyser Dec 16, 2021, 8:27 PM

#

میگم اگر دوست دارید خودم به عنوان ساپورت فارسی کمکتون کنم ما در زمان مدرسه ۳ تا زبان یاد میگیریم

#

فارسی عربی و انگلیسی

jade topaz Dec 16, 2021, 8:28 PM

#

Xd

#

@craggy geyser do you need more help?

hard cape Dec 16, 2021, 8:29 PM

#

craggy geyser میگم اگر دوست دارید خودم به عنوان ساپورت فارسی کمکتون کنم ما در زمان مدرسه ۳ تا ...

سه زبان هم یاد می گیرم.

craggy geyser Dec 16, 2021, 8:29 PM

#

تو آدم باهوشی هستی واقعا

copper owl Dec 16, 2021, 8:30 PM

#

jade topaz $help commands

did you use this to help someone?

jade topaz Dec 16, 2021, 8:30 PM

#

من 5 تا یاد می گیرم اما 2 تا از اونها برای من بد هستند

craggy geyser Dec 16, 2021, 8:30 PM

#

چرا

hard cape Dec 16, 2021, 8:31 PM

#

craggy geyser تو آدم باهوشی هستی واقعا

با تشکر، اما اگر سوالی ندارید، می توانیم به گفتگوی خود پایان دهیم!

jade topaz Dec 16, 2021, 8:31 PM

#

copper owl did you use this to help someone?

I use to help to mama

copper owl Dec 16, 2021, 8:31 PM

#

Ok, just making sure

hard cape Dec 16, 2021, 8:31 PM

#

Me too , but he don't understand us.

craggy geyser Dec 16, 2021, 8:31 PM

#

نه سوالی دیگر ندارم با تشکر از کمکتون

jade topaz Dec 16, 2021, 8:32 PM

#

hard cape Me too , but he don't understand us.

Xd

hard cape Dec 16, 2021, 8:32 PM

#

craggy geyser نه سوالی دیگر ندارم با تشکر از کمکتون

روز خوبی داشته باشید، استراحت خوبی داشته باشید.

jade topaz Dec 16, 2021, 8:32 PM

#

craggy geyser نه سوالی دیگر ندارم با تشکر از کمکتون

خداحافظ

craggy geyser Dec 16, 2021, 8:33 PM

#

Thank you for your help

hard cape Dec 16, 2021, 8:33 PM

#

No problem!

craggy geyser Dec 16, 2021, 8:33 PM

#

Bye

copper owl Dec 16, 2021, 8:33 PM

#

y!+ @hard cape 1

#

!y+ @hard cape 1

#

where is yag at

#

there

hard cape Dec 16, 2021, 8:34 PM

#

craggy geyser Bye

Bye, have a nice day!

copper owl Dec 16, 2021, 8:34 PM

#

you deserve that for the patience lmfao

iron nightBOT Dec 16, 2021, 8:34 PM

#

Gave 1 Rep to D<3 (current: #44 - 5)

hard cape Dec 16, 2021, 8:34 PM

#

copper owl you deserve that for the patience lmfao

Thank u soo much!

craggy geyser Dec 16, 2021, 8:46 PM

#

I checked to see if I had given full access

#

median wigeon Dec 16, 2021, 8:47 PM

#

Can you see on the right side on the screen if the bot is in the channel?

hard cape Dec 16, 2021, 8:48 PM

#

craggy geyser I checked to see if I had given full access

If you want to edit panels, go to panel configs

craggy geyser Dec 16, 2021, 8:49 PM

#

hard cape Dec 16, 2021, 8:50 PM

#

Go to Panel configs

craggy geyser Dec 16, 2021, 8:51 PM

#

hard cape Dec 16, 2021, 8:51 PM

#

click on create panel

craggy geyser Dec 16, 2021, 8:52 PM

#

hard cape Dec 16, 2021, 8:52 PM

#

What u want to do now?

craggy geyser Dec 16, 2021, 8:52 PM

#

I did all this a few times, but there is no ticket in the Discord channel

hard cape Dec 16, 2021, 8:53 PM

#

Select the channel

#

Send me to dms a link to your server

#

I'll check it

craggy geyser Dec 16, 2021, 8:53 PM

#

I chose the channel, I chose the channel, but it does not come

#

You mean, like, personal chat?

hard cape Dec 16, 2021, 8:55 PM

#

You need to click on the green button "send"

craggy geyser Dec 16, 2021, 8:57 PM

#

Thanks, it worked

hard cape Dec 16, 2021, 8:57 PM

#

no problem!

craggy geyser Dec 16, 2021, 9:05 PM

#

Thanks @D<3

#

@hard cape Thank you for all the help you have given me

iron nightBOT Dec 16, 2021, 9:05 PM

#

Gave 1 Rep to D<3 (current: #39 - 6)

craggy geyser Dec 16, 2021, 9:06 PM

#

@hard cape Thanks

iron nightBOT Dec 16, 2021, 9:06 PM

#

@craggy geyser :: You can't rep D<3#8894 for 59 minutes and 46 seconds. Try coming back later?

sterile yacht Dec 16, 2021, 10:34 PM

#

Please help

plain surge Dec 16, 2021, 10:35 PM

#

Hello @sterile yacht
Please give the bot the required permissions in server settings.
Manage channels and Manage messages

sterile yacht Dec 16, 2021, 10:36 PM

#

Ok

#

Oh thank you

jade topaz Dec 16, 2021, 10:44 PM

#

Hi, I'm wondering how to change the message when someone opens a ticket. I don't see any options in the website, am I missing something?

rustic pollen Dec 16, 2021, 10:47 PM

#

Guys is premium worth it

shut bolt Dec 16, 2021, 10:47 PM

#

jade topaz Hi, I'm wondering how to change the message when someone opens a ticket. I don't...

Hey pal

humble sequoiaBOT Dec 16, 2021, 10:47 PM

#

**Ticket Message**

The Ticket Message is the first message sent by the bot in a new ticket. To customise it head over to your Dashboard -> Panel Configs -> Settings -> Ticket Options -> Edit Ticket Message

shut bolt Dec 16, 2021, 10:47 PM

#

That's how :)

jade topaz Dec 16, 2021, 10:47 PM

#

Perfect, thank you! :)

rustic pollen Dec 16, 2021, 10:49 PM

#

Pablo

rustic pollen Dec 16, 2021, 10:49 PM

#

shut bolt That's how :)

Your design looks amazing

shut bolt Dec 16, 2021, 10:49 PM

#

Thanks :)

shut bolt Dec 16, 2021, 10:49 PM

#

jade topaz Perfect, thank you! :)

Sure

rustic pollen Dec 16, 2021, 10:50 PM

#

Wanted to ask

#

Will this bot have a feature where it like basically like a demo version

shut bolt Dec 16, 2021, 10:53 PM

#

Wdym?

rustic pollen Dec 16, 2021, 11:02 PM

#

Basically

#

Shows a demo. Of the ticket

#

But dosnt increase case nunbeesn

#

Numbers

shut bolt Dec 16, 2021, 11:05 PM

#

rustic pollen Shows a demo. Of the ticket

#🎫│make-a-ticket has a panel for demonstration

rustic pollen Dec 16, 2021, 11:06 PM

#

I mean

#

The number at the too

#

Top increases

#

Make a demo available in your server

#

So you can test it

#

Without the numbers going up

shut bolt Dec 16, 2021, 11:07 PM

#

Make a test panel and reset the count

rustic pollen Dec 16, 2021, 11:12 PM

#

You can reset it???????

shut bolt Dec 16, 2021, 11:21 PM

#

Yeap

#

https://i.imgur.com/CyavKUn.gif

Imgur