🆘│community-support

[robust sandal]

Вот ссылка на бота я использовал для использования. Инструкции на сайте на английском языке, но вы можете использовать "Google Translate", чтобы перевести его на русский язык.

English (en) → Russian (ru)

[abstract wigeon]

https://droplet.gg

[jade topaz]

/en Спасибо😋

[robust sandal]

Thank you😋

Russian (ru) → English (en)

[abstract wigeon]

/ru My pleasure, hope it works out for you. Have a nice day!

[robust sandal]

Мое удовольствие, надеюсь, что это работает для вас. Хорошего дня!

English (en) → Russian (ru)

[jade topaz]

/en И вам также

[robust sandal]

And you also

Russian (ru) → English (en)

[abstract wigeon]

Swedish Community Support is a thing now. 🇸🇪

[fallow ingot]

Nice not meet a lot of swedish ppl.

[timid fiber]

السلام عليكم

Is there any customary technical support in this surfer?

[abstract wigeon]

How can we assist you?

[timid fiber]

AR

[abstract wigeon]

/ar How can we assist you?

[robust sandal]

كيف يمكننا مساعدتك؟

English (en) → Arabic (ar)

[timid fiber]

ar

i don't know how to speak english

[abstract wigeon]

/ar That’s okay. We have a bot that can translate from Arabic to English.

[robust sandal]

هذا تمام. لدينا بوت يمكن ترجمته من العربية إلى الإنجليزية.

English (en) → Arabic (ar)

[timid fiber]

Ok

I opened a joke but they won't reply me

[abstract wigeon]

@jade topaz Could you help out?

[timid fiber]

Yes arabic

[radiant moss]

For the future please do not ping support team they will get to them eventually as they get pinged in the tickets

[radiant moss]

Please be patient

[abstract wigeon]

/ar You can create a ticket in #🎫│make-a-ticket where you can speak to Support Team Members who speak Arabic.

[robust sandal]

يمكنك إنشاء تذكرة في #🎫│make-a-ticket حيث يمكنك التحدث إلى أعضاء فريق الدعم الذين يتحدثون العربية.

English (en) → Arabic (ar)

[timid fiber]

I opened a joke but they won't reply me

[radiant moss]

They have made a ticket already

[abstract wigeon]

Ohh

[humble sequoia]

-- moved to ticket --

[radiant moss]

Like I said be patient. There are limit arabic support staff

[robust sandal]

Tinyy

كما قلت كن صبورا هناك حد لموظفي الدعم العربي

English (en) → Arabic (ar)

[timid fiber]

Okay, thank you.

[humble sequoia]

-- moved to ticket --

[jade topaz]

@abstract wigeon^

[abstract wigeon]

Ik. I sent the message above

[abstract wigeon]

^

[jade topaz]

oh ok

[idle condor]

Holy

[humble sequoia]

https://www.nohello.com/

[steel ice]

سلام

[robust sandal]

bobo Waker ⁷⁰

So long

Arabic (ar) → English (en)

[steel ice]

How do I work Tikt Versfrey?

[humble sequoia]

فريق الدعم الفني العربي

عميلنا العزيز ان كنت تبحث عن مساعدة يرجى فتح تكت خاص بفريق الدعم الفني العربي
اذهب الى#🎫│make-a-ticket
ثم قم بلضغط على الايموجي الاتي (🇯🇴)

[jade topaz]

O

O

[humble sequoia]

https://www.nohello.com/

[robust sandal]

Sydne✯y

So long

Arabic (ar) → English (en)

[humble iris]

Anyone can help me when the transcript comes up to put it in a diff channel

[delicate vault]

Hi the bot wont log the transcript of tickets.

[delicate vault]

Go to the dashboard on the ticket tool website, edit the panel you made for the ticket tool, go to settings, click logging options, and it should be there

[humble sequoia]

How do I save transcript to a channel?

To save transcripts to a channel go to the Dashboard -> Panel Configs -> Settings -> Logging Options -> Transcript Channel

[delicate vault]

i figured it out :))

[humble iris]

Is there a way I can not have a option for it

@delicate vault

Like not to save one

[delicate vault]

yeah just straight up delete it

just ignore the reaction

dont click it

just press the delete one and it wont log

[jade topaz]

I just want to be able to change my nickname, someone change my name to “silly adeola” and i want it to be “cool girl !”

[fallow ingot]

Hi there how can I help?

You posted your text then deleted it?

[humble sequoia]

About Ticket Tool:

Ticket Tool is a fantastic bot that deals with Tickets! With an easy to use a bot that has a dashboard/website at https://tickettool.xyz/. Ticket tool is one of kind with its customization and truly is a great bot which is why it has amassed over 9 million users!

The bot offers:
Ticketing without clutter!
Full Customization!
Easy to use and customize!
Amazing Support!
Ticket Transcripts
24/7 Uptime
Custom Tags

Ticket Tool is currently being used within 600,000+ servers, with a total of 35 million+ users, and has created over 48 million+ tickets.

Ticket Tool truly is an amazing bot that has such a big impact on this server!

:globe_with_meridians: https://tickettool.xyz/
https://discord.gg/tUM9Xcv
:scroll: https://docs.tickettool.xyz/
:computer: https://tickettool.xyz/community

~ Ticket Tool Team · May 9, 2021, 7:48 AM

[robust sandal]

@shadow axle Trying to translate to English but detected as English.
Please don't waste translations by trying to translate to the same language.

[fallow ingot]

Do you actually have a issue/question?

[robust sandal]

Что у тебя за проблема?

English (en) → Russian (ru)

idea for the server to make crosses zeros

Russian (ru) → English (en)

for beastty land

Russian (ru) → English (en)

К сожалению, я не знаю, о чем вы говорите, не могли бы вы объяснить немного больше?

English (en) → Russian (ru)

[fallow ingot]

@jade topaz ^

[robust sandal]

Если вам нужно что-нибудь, пожалуйста, @fallow ingot и, надеюсь, я могу помочь, я не знаю, что ваша проблема на данный момент, поэтому я не могу вам помочь. Вопрос, который вы утверждали, что имеет отношение к билет инструмент не на мой взгляд. Продолжайте использовать билетный инструмент

English (en) → Russian (ru)

[drifting thorn]

hello ? 😛

[humble sequoia]

https://www.nohello.com/

[faint lion]

Can someone help, whenever I send my panel to a channel, it doesn't add in the reaction.

I have the premium bot and it has all the permissions it needs.

[atomic solstice]

so the bot has the add reaction permission? If yes is it a Discord Default emoji or a custom one? If a custom one is it in your server?

[faint lion]

It's a custom one, yes it is in my server.

[atomic solstice]

ok so the bot has Add reactions, and the reaction is uploaded in the same server as you are trying to use it in

[faint lion]

Checked logs, theres no bot messing with the reactions

[atomic solstice]

if the bot role has Add reactions please make sure the channel doesn't have an override which would deny the Add reactions permission

so if you have for example the @ everyone to Add reactions then make sure the bot role in that channel has

[faint lion]

No overrides, I gave the ticket tool premium role all perms it needs in the channel, once that didn't work, I even gave ticket tool itself perms.

[atomic solstice]

can you please type $debug in that channel and send here the link which the bot sends?

[faint lion]

Alright one second

[humble sequoia]

If Ticket Tool support requested this debug give them this link:
https://discordapp.com/channels/509192800865353738/662692902245498910/840905681271914497

Bot Permissions ឵ ឵឵  ឵ ឵឵  ឵ ឵឵  ឵ ឵឵

✅ - Read Channels
✅ - Send Messages
✅ - Embed Links
✅ - Attach Files
✅ - Add Reactions
✅ - Manage Roles
✅ - Manage Channels
✅ - Manage Messages
✅ - Read History

Channel Permissions ឵ ឵឵  ឵ ឵឵  ឵ ឵឵  ឵ ឵឵

✅ - Read Channels
✅ - Send Messages
✅ - Embed Links
✅ - Attach Files
✅ - Add Reactions
✅ - Manage Roles
✅ - Manage Channels
✅ - Manage Messages
✅ - Read History

Server Information ឵ ឵឵  ឵ ឵឵  ឵ ឵឵ ឵ ឵឵  ឵ ឵឵

Channel name:
community-support
Channel ID:
776680605517742090
Channel Count:
141/500
Server name:
Ticket Tool Support
Server ID:
509192800865353738

User Information ឵ ឵឵  ឵ ឵឵  ឵ ឵឵ ឵ ឵឵  ឵ ឵឵

User name:
Abbu#2870
User ID:
831132827864662066
Permission Level:
0 - User ()

Bot Information ឵ ឵឵  ឵ ឵឵  ឵ ឵឵ ឵ ឵឵  ឵ ឵឵

Prefix:
$
Premium Status:
Lifetime - ["subV2","subV1","time"]
Current shard:
1
API Latency:
77

[faint lion]

Wait oops

thats not it

mb this is it https://discordapp.com/channels/509192800865353738/662692902245498910/840905700033298463

[atomic solstice]

thanks

[faint lion]

No problem

[atomic solstice]

So if the bot has the permissions and the custom emojis are uploaded in the same server then there can be only 2 causes:

1st another bot is removing the reactions (checking audit log won't help because reactions added/removed aren't logged in the audit log)
2nd Discord bug happened which removes the reactions

[faint lion]

The first cause isn't what happened, I have the bot log their actions in a channel. So far nothing has come that has removed ticket tool's reaction

So I suppose its the 2nd one.

[fallow ingot]

There is a problem with reactions at the moment. More information can be found on the reply above^

[atomic solstice]

Most bots don't log Removing reactions, this is because most bots ignore reactions whatsoever

[faint lion]

Ah alright

Tysm.

[atomic solstice]

so yeah if you know that you don't have a bot in the server which purposelly checks and removes reactions then its the 2nd cause

[faint lion]

I sent the panel like 4 times, I'll try reloading discord.

Thank you guys.

[fallow ingot]

No worries hopefully discord fixes the issue as soon as possible.

[faint lion]

Just restarted discord, it doesn't seem like it works so it's an issue from Discord's side.

[empty swift]

hello, I set up the ticket on my server

[vocal iron]

How do i set up

[empty swift]

1 in 4 people never see the ticket channel when they click on the envelope

I don't know how to solve this problem

[humble sequoia]

https://docs.tickettool.xyz/en/general/setup

[atomic solstice]

@vocal iron please follow this setup guide ^^

[fallow ingot]

There is a current issue. We are trying to resolve it, It also may be linked to this:
Symptom: reaction(s) vanish/get removed for no reason.
Issue: Discord is bugged.. Not a lot we can do but resend the panel
Fix: resend the $panel, sometimes reloading discord works.

[empty swift]

ok thanks

[pale pilot]

@fallow ingot please do not speak on behalf of the ticket tool team. You're not a part of us.
We are not trying to resolve it, since it's not an issue on our side. We are infact waiting for discord to resolve it.

Still, thank you for helping out here :)

[iron night]

Gave 1 Rep to aaron J (current: #10 - 22)

[timid fiber]

Hey, I died yesterday, opened a silence, but it won't be answered

[mystic hound]

$tts

[humble sequoia]

You're in the wrong place

We provide support for @pseudo glen discord bot and cannot help you with whatever issue you have.
Please make sure to contact the appropriate support team.

This Ticket is being deleted in 5 minutes.

_ _

[pale pilot]

Rip

[jade topaz]

can we have custom names for channel created by ticket tool?

[humble sequoia]

Ticket names

The ticket name is the default channel name of all tickets. To edit it, go to your Dashboard > Panel Configs > Settings > Ticket Options. There you can edit the channel name of opened and closed tickets. You can also use variables in there.

Note: This is a premium feature

[eager cargo]

Of course you can

[jade topaz]

premium stuff?

: (

[eager cargo]

Yes it is premium.

[jade topaz]

hmm thanks

[abstract wigeon]

I think what he’s trying to say is that he opened a ticket yesterday but no one has responded.

[shadow axle]

to see how tickets work

it's a ticket you can create to see how tickets generally work

try creating one

[merry rivet]

Hey how do I get the premium bot?

[humble sequoia]

Inviting and Enabling Premium Bot

The first thing you will need to do is invite the premium bot, an invite can be found here
Once the bot is in your server we will head to the dashboard and manage your server. When you are managing your server, you want to head into "Server Configs" then click the drop down menu under "Select the bot you would like to use on this server" then click "Ticket Tool#6207" and then save.

[abstract wigeon]

Follow the instructions shown above ^^

[merry rivet]

oh Mk thanks! 🙂

[abstract wigeon]

My pleasure

[merry rivet]

I clicked on it but it won’t show me the premium one

Nvm

[agile turtle]

Hello

<@&540295656720302081>

[scenic plinth]

Don't ping Support Team please, do you need help with something?

[agile turtle]

Yes i need help with something , Sorry for mention

[scenic plinth]

What do you need help with?

[agile turtle]

How i can make like this
more 1 ticket in 1 message

in 1 panel

i have premuim

@scenic plinth ..

[humble sequoia]

Multipanels

Multipanels are a premium feature that allow for a single panel with multiple reactions to open different tickets.

How to create a Multipanel

Premium users can combine multiple panels into one multipanel.
First of all you will need to assign a different Create Ticket Reaction for each Panel. Run $help reaction to learn how to do it.

Next, find the IDs of each panel you wish to combine. You can find them in your Panel Configs in the Dashboard
Next, send the multipanel to a channel using $panel [id1] [id2] {id3} ....
e.g. $panel 1 2 4 17 35 to combine panels 1, 2, 4, 17 and 35.
Up to 20 panels may be combined.

[scenic plinth]

Follow that please

[agile turtle]

Ok i will try .

[brittle canopy]

$vote

[humble sequoia]

Votes

Current Votes: 2
Lifetime Votes: 51
Linked Votes: 51

Vote Links

Top.gg
Discord.boats
BotsForDiscord.com

Linking Info

Linked User: 414262796222595073
You can give your future votes to another user by linking with that user.
To link use $vote link (@user or userId)
To unlink use $vote unlink

Redeeming

Each vote is worth 12 hours of premium and can be redeemed once you have atleast 6 votes.
Your current votes are worth 1 day, 0h, 0m
To redeem your current votes use $vote redeem

[peak osprey]

$help

[humble sequoia]

Help Options

$help commands - Information on commands
$help setup - Information on bot setup
$help faq - Frequently asked questions

[peak osprey]

$help commands

[humble sequoia]

() = optional
[] = required

*================================== Ticket Commands ==================================*

_ _

`$add [User] (channel)`

Description: Adding additional users to a ticket
Aliases: none

`$remove [User] (channel)`

Description: Removing users from a ticket
Aliases: none

`$close`

Description: Closing tickets
Aliases: none

`$open`

Description: Opening closed tickets
Aliases: none

`$delete`

Description: Deleting tickets
Aliases: none

`$rename`

Description: Renaming tickets/channels
Aliases: none

`$transcript (send channel)`

Description: Creating transcripts
Aliases: none

`$new (user) (reason)`

Description: Creating tickets in a monitored channel (when command style is enabled)
Aliases: none

`$claim`

Description: Claiming tickets (when claim is enabled)
Aliases: "unclaim"

_ _

*================================== General Commands ==================================*

_ _

`$help (Help Options)`

Description: Help Command
Aliases: none

`$debug`

Description: Debuging issues with running Ticket Tool
Aliases: none

`$id (@role/@user/#channel/emoji)`

Description: Converting roles, users, channels and emojis to ID
Aliases: "getid"

`$permlevel`

Description: Checking permission level with Ticket Tool
Aliases: "level"

`$ping`

Description: Checking response time with discord api
Aliases: none

`$vote (link | unlink | redeem) (user)`

Description: Earn premium by voting on top.gg or Discord.boats
Aliases: "votes"

[brittle canopy]

$vote

[humble sequoia]

Votes

Current Votes: 6
Lifetime Votes: 55
Linked Votes: 55

Vote Links

Top.gg
Discord.boats
BotsForDiscord.com

Linking Info

Linked User: 414262796222595073
You can give your future votes to another user by linking with that user.
To link use $vote link (@user or userId)
To unlink use $vote unlink

Redeeming

Each vote is worth 12 hours of premium and can be redeemed once you have atleast 6 votes.
Your current votes are worth 3 days, 0h, 0m
To redeem your current votes use $vote redeem

[brittle canopy]

$vote redeem

[humble sequoia]

Redeeming premium

Redeeming premium on your server is really simple. Just head over to your Subscriptions Page. There you can select a server of your choice, which will get premium. You can change the server at any point.

[fallow ingot]

@brittle canopy If your looking to redeem your premium ^^

[jade topaz]

What permissions do you need in order to access the dashboard for the server?

Because I have Manage Server role but can't find the server

[fallow ingot]

level 1: Dashboard role. level 2: Administrator level 3: Server-Owner you can check your rank by running $level in the server.

[jade topaz]

Oh okay, thanks!

thanks @fallow ingot

[iron night]

Error: You're still on cooldown

Gave +1 Rep to @fallow ingot

[fallow ingot]

No worries

have a good one!

[steel moth]

Is the ticket system still down?

[scenic plinth]

No it shouldn't be, is there an issue?

[steel moth]

Yes when I create the ticket and put it in a channel and press 📩 it doesn’t create a ticket @scenic plinth

[scenic plinth]

Run $debug to ensure it has proper permissions.

[steel moth]

Nothing it’s like the bot is dead for me

[scenic plinth]

Can you make sure the bot can send message?

[steel moth]

Yes it’s got all perms and still nothing

[scenic plinth]

#🎫│make-a-ticket and provide your server ID to them please. Sorry I couldn't assist you further.

[steel moth]

Thanks anyway bro

[iron night]

Error: You're still on cooldown

Gave +1 Rep to @scenic plinth

[steel moth]

@scenic plinth I can’t even make a ticket here?

[scenic plinth]

Odd, one moment.

[steel moth]

I could make a french one but not UK

[scenic plinth]

Let them know, I don't necessarily have a fix for that.

[steel moth]

How can I let them know?

[cunning iris]

Hello I am just saying I am very sorry for how I acted and I am just wondering if there is any possible way to get unmuted I promise I won’t say anything bad at all and I am very sorry for my behavior can you please unmute me? 🥺🙁😞

[scenic plinth]

Your looking at the wrong server for that...

[cunning iris]

Who do u ask

[scenic plinth]

Try talking to the server that muted you.

[cunning iris]

Idk where that is

Should I go to the help center

How do I know what server muted me I mean.... I got muted on sky block soo...?

[humble sequoia]

You're in the wrong place

We provide support for @pseudo glen discord bot and cannot help you with whatever issue you have.
Please make sure to contact the appropriate support team.

This Ticket is being deleted in 5 minutes.

_ _

[willow orbit]

so I have the premium bot in my server and the normal one too.

can I just kick the normal bot and the premium should work straight away just fine?

[scenic plinth]

As long as you have premium activated for that server, yes you can kick the regular one. You will likely have to resend the panels since it is two seperate bots.

[willow orbit]

ok

and whats the difference between the premium bot?

[craggy geyser]

You don't need to resend panels

Premium bot is generally faster as it has less traffic

[scenic plinth]

$premiumperk

[craggy geyser]

If you have premium, you might as well use the premium bot

[humble sequoia]

Pong! Latency is 177ms. API Latency is 88ms [-]

[willow orbit]

ok thank you

thanks @craggy geyser @scenic plinth

[iron night]

Error: You're still on cooldown

Gave +1 Rep to @craggy geyser

[willow orbit]

lol rip

[scenic plinth]

I don't know who that gave a rep to so I can't rep him if I wanted to.. but your welcome.

[craggy geyser]

Well we could both rep each other... But then someone gets two

[craggy geyser]

Also, just to clarify, kicking the normal bot won't make the premium one work. You need to toggle between them on the dashboard

[willow orbit]

ah right

ok

i was about to say that it didnt work lol

[humble sequoia]

Inviting and Enabling Premium Bot

The first thing you will need to do is invite the premium bot, an invite can be found here
Once the bot is in your server we will head to the dashboard and manage your server. When you are managing your server, you want to head into "Server Configs" then click the drop down menu under "Select the bot you would like to use on this server" then click "Ticket Tool#6207" and then save.

[craggy geyser]

Second half of that

[willow orbit]

yeah it works fine now

[craggy geyser]

Perfect!

[willow orbit]

we usually have hundreds of tickets a day being opened and my heart dropped when it didnt work for a bit

👍 thanks

[craggy geyser]

Any further questions feel free to come back and ask. But unless it is in 8 hours or so, it won't be me answering as I'm about to sleep

[cinder oak]

Hello how do i get the ticket react back?

[humble sequoia]

Reaction disappeared

This problem is not directly related to Ticket Tool.
That's a known Discord bug. Unfortunately, all you can do is be patient while they are trying to fix the issue.

_ _

_ _

Temporary Solution

You can resend the panel by going to your dashboard or using the command $panel ID

[jade topaz]

$vote link 382558709081047041

[humble sequoia]

Linked to user: 382558709081047041

[jade topaz]

Hé

[jade topaz]

uh anyone knows

[robust sandal]

Lokman69

hey

Dutch (nl) → English (en)

[jade topaz]

how to add a certain role so that they can see the tickets?

[scenic plinth]

$help support

[humble sequoia]

How to let support team see into a ticket

About support roles

A support role lets your support team see into tickets with out having to add them manually to each and every ticket.
You can add as many support roles as you like per panel.
NOTE that the way discord works all admins can see into tickets regardless of this.

How to set a support role

To set a Support role go to the Dashboard -> Panel Configs -> Settings -> General Options -> Support Team Roles.

NOTE that the support role will not be able to see into tickets that are already created..

[jade topaz]

ty

[iron night]

Error: You're still on cooldown

Gave +1 Rep to @humble sequoia

[jade topaz]

which one?

[scenic plinth]

Panel Configs

[jade topaz]

ty

[iron night]

Error: You're still on cooldown

Gave +1 Rep to @scenic plinth

[subtle fable]

How do the Reaction Settings Allowed/Disabled Roles work? Does QAllowed Roles take precedence over Disabled (so in example...if someone has both xTHCv Recruit Staff AND THC Commander can they use Delete Reaction or no???

[clear lava]

brauche hilfe

[craggy geyser]

Yes. Allowed roles overrides disabled roles and support team only (if an allowed role isn't in the support team)

[robust sandal]

Gamerdj

need help

German (de) → English (en)

[craggy geyser]

/de Please describe what you need help with

[robust sandal]

Bitte beschreiben Sie, was Sie Hilfe benötigen

English (en) → German (de)

[craggy geyser]

@clear lava ^

[subtle fable]

@craggy geyser thank you

[iron night]

Gave +1 Rep to @craggy geyser

Error: You're still on cooldown

[jade topaz]

having members in the server who canse see the ticket "channels" but cant click or read them, how do i fix this so they cant see them?

[wintry mesa]

How to mention support team in ticket Message?

Anybody can tell me

[shadow axle]

$help ping

[humble sequoia]

How to make Ticket Tool ping a role

To make ticket tool ping a role when a ticket is opened, go to the Dashboard -> Panel Configs -> Settings -> Ticket Options -> Ticket Message -> Message Text and do this:
{@Role name} This is case sensitive and the role must have @mentions enabled

[shadow axle]

@wintry mesa ^

[jade topaz]

hello i need help

[shadow axle]

... with?

[wintry mesa]

Thanks @shadow axle

[iron night]

Gave +1 Rep to @shadow axle

Error: You're still on cooldown

[jade topaz]

how i can delete this reaction when the ticket close

@shadow axle

[shadow axle]

idk, wait for someone who knows

[jade topaz]

ok

[fossil vigil]

How do I make tickets go under a certain category? Please ping me when you have the answer.

[shadow axle]

$help category

[humble sequoia]

How to set the open category

To set a open category go to the Dashboard -> Panel Configs -> Settings -> Category Options -> Category Open

[fossil vigil]

Thanks!

[jade topaz]

where is it

[shadow axle]

idk and stop pinging me

create a ticket in #🎫│make-a-ticket

and someone will respond

[fossil vigil]

Isn't that a text channel? Not a category? Sorry for ping btw

like the gif is a text channel

[shadow axle]

when you select a category, your ticket channels will go under that category

[fossil vigil]

I don't have that option.

[fossil vigil]

Thanks!

thanks @shadow axle

[iron night]

Error: You're still on cooldown

Gave +1 Rep to @shadow axle

[tawdry trail]

hi! i'm currently using Ticket Tool for my server and I was wondering if there was a way to make sure that only the person who made the ticket and the ticket support team could access the ticket. right now the admin role can also access it

i made a role for the ticket support team and that role has access to tickets

[atomic solstice]

if a role has Administrator permission then they will still see tickets

because the Administrator permission overrides all permission settings on Discord

[tawdry trail]

i see. thanks so much!

[jade topaz]

hello

I need help

[humble sequoia]

https://www.nohello.com/

[craggy geyser]

Please specify a problem. It is much easier to get help if we know how to help

[jade topaz]

how i can delete this recation when ticket close

https://cdn.discordapp.com/attachments/776680605517742090/841246203459010570/unknown.png

[craggy geyser]

You want to make it so that no one can use emojis to delete the ticket?

[jade topaz]

yes

[jade topaz]

pc

[craggy geyser]

Turn of the enable reaction shown above. Its in delete ticket reaction settings

It's the same location. And looks basically the same. I'm on mobile so can't show a pc version

[jade topaz]

ok i will try

it' worked

thx you

thanks @craggy geyser

[iron night]

Gave 1 Rep to Swiftgale (current: #13 - 20)

[craggy geyser]

No worries

[nocturne osprey]

Where did Quo go?

Noooooo

He’s gone

[upper flower]

😂

[hexed crypt]

Hello, can i get some help pls? I have used the bot so many times but... This time when i want to make panel, it doesnt even shows me the panel thingy i enter in "Ticket Tool Docs" and that's it, how to make a panel now?

[humble sequoia]

Creating a panel

To create a panel we are going to need to head over to the panel configs on the dashboard
Once at the dashboard we will need to click Create Panel
Enter a panel name (Fill in any optional settings you want)
Click Create Panel and your ready to get started with configuring your panel
An example of a creating a panel is shown below.

[abstract wigeon]

Follow the instructions shown above ^^

[timber smelt]

Help

[abstract wigeon]

How can I assist you?

[timber smelt]

I’m trying to set ticket all up but he must have a buy won’t work it say it set up but it’s not

Can you help?

Hello?

[abstract wigeon]

Okay, so which part of the setup do you have a problem with?

[timber smelt]

@abstract wigeon

[abstract wigeon]

You need to describe your problem. You can send screenshots if you want.

[atomic solstice]

answered in ticket

[abstract wigeon]

Thank you!

[humble sequoia]

-- moved to ticket --

[cinder oak]

How to fix?

[lilac girder]

@cinder oak

[cinder oak]

What is $panel

[humble sequoia]

-- moved to ticket --

[hoary notch]

Hello. I can't delete this channel. I clicked it 2 times and it happened.

@mystic hound

@forest goblet @hybrid dagger @gloomy jacinth

[shadow axle]

jesus fuck stop pinging the whole team

[prime bridge]

Successful kicks: 1
Unsuccessful kicks: 0
Reason: excessively pinging support team
Moderator: @mystic hound

[forest goblet]

Uh oh

[manic parrot]

Hey so I'm sure I remember their being a Escalate command, is that still in?

[coarse wedge]

What command do you mean?

[jade topaz]

sup guys can any of you help me when i look at the permlevel of my mods in my server
it says 0
but i cant find i way to level them up

[umbral zenith]

opa alguem pode me ajudar?

[void oyster]

Hi, my ticket tool bot isn't moving the closed tickets to the closed channel, is it a bug?

[humble sequoia]

Dashboard Roles

Any role you put there will have full access to the ticket tool dashboard. The server owner and users with admin permissions already have access to the dashboard.
Be careful of which roles to put here

May 10, 2021, 4:44 PM

[abstract wigeon]

Go to the dashboard and add there roles there.

[hexed crypt]

it doesnt even show me the server :/

[humble sequoia]

How to let support team see into a ticket

About support roles

A support role lets your support team see into tickets with out having to add them manually to each and every ticket.
You can add as many support roles as you like per panel.
NOTE that the way discord works all admins can see into tickets regardless of this.

How to set a support role

To set a Support role go to the Dashboard -> Panel Configs -> Settings -> General Options -> Support Team Roles.

NOTE that the support role will not be able to see into tickets that are already created..

[abstract wigeon]

And this is for individual panels ^^

[humble sequoia]

Don't see your server in the dashboard?

You will possibly need to relog. Look below to see steps on how to relog.

How to relog the Dashboard.

First, you will need to go to the dashboard. Once your there, click on your avatar on the top right. after you clicked it, you will see button that says Logout. You must click that. Once you have logged out, you can log back in.

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

You can check your level using $level on your Discord Server

[abstract wigeon]

Follow the instructions show above ^^

But don’t just refresh the page, log out and back in.

[hexed crypt]

ok, i will try thx

[abstract wigeon]

Make sure that is has all the required permissions, and check that you saved your settings correctly.

[abstract wigeon]

My pleasure

[hexed crypt]

ohh it worked, you good man daniel, frkin ty

[iron night]

Gave 1 Rep to Daniel Harrison (current: #11 - 24)

[jade topaz]

thanks @abstract wigeon

[iron night]

Gave 1 Rep to Daniel Harrison (current: #10 - 25)

[void oyster]

It used to move the closed tickets, im the only one that has access to tickettool config, bot has admin rights and i havent touched anything on the config since the day that i installed it and it was working just fine

[abstract wigeon]

My pleasure, glad I could help you out. Just let me know if you need help with anything else. And have a nice day/night!

[abstract wigeon]

Anytime. Glad I could help you out too. Have a nice day/night!!

[humble sequoia]

Troubleshooting

If the bot is not working properly, try the following steps:

1. Run the $debug command in your server, to check the permissions of the bot. Send the link you get to us.

2. Check if you have any Blacklisted Roles in your Server Configs. Any roles listed there will not be able to use the bot / create tickets.

3. While you're in your Server Configs , make sure that you don't have the premium bot enabled, without actually having premium or the bot on the server.

These are the most common issues. If your problem still exists, you can go to our Troubleshooting Page for more fixes.

[abstract wigeon]

Go through this list and check if any of them is your issue.

Also, could you check how many tickets you have in your closed tickets category.

[void oyster]

Oh is there a limit on discord?

[abstract wigeon]

Yes. A server can have 500 total channels and tickets combined.
Each category can have 50 channels inside before it overflows.

[void oyster]

We do have lots of tickets closed, so i should just delete them and try

[abstract wigeon]

Yes. You can always save the transcripts of the tickets.

[humble sequoia]

How do I save transcript to a channel?

To save transcripts to a channel go to the Dashboard -> Panel Configs -> Settings -> Logging Options -> Transcript Channel

[void oyster]

Ye we do that, let me try

[abstract wigeon]

Let me know if that works.

[void oyster]

It worked :), we had too many closed tickets

thanks @abstract wigeon

[iron night]

Gave 1 Rep to Daniel Harrison (current: #10 - 26)

[abstract wigeon]

My pleasure, glad I could help you out. Have a nice one!

[void oyster]

You too!

[jade topaz]

i need help setting up ticket tool, everytime i try to put him in a specific channel he never pops up

[abstract wigeon]

Have you followed the setup guide?

[humble sequoia]

https://docs.tickettool.xyz/en/general/setup

[jade topaz]

lemme try😢

[abstract wigeon]

Okay, let me know what you find out.

[jade topaz]

its not working

[abstract wigeon]

Oh it’s not a command based setup.

You do it through the dashboard

[humble sequoia]

https://tickettool.xyz/manage-servers

[jade topaz]

where?

[abstract wigeon]

^^

[jade topaz]

oh

[abstract wigeon]

And follow the setup instructions show here ^^

[jade topaz]

it worked tyty

💃

[abstract wigeon]

My pleasure!!

Have a nice one!

[jade topaz]

you too!

[upper berry]

Where do I get the code

[abstract wigeon]

Buy buying Premium

[humble sequoia]

Ticket Tool Premium

Get premium at https://tickettool.xyz/premium
Manage your subscriptions at https://tickettool.xyz/subscriptions

Why Premium?

Premium lets you customize the bot just how you want it. It also helps keep the bot running.

[abstract wigeon]

You can also win a giveaway or use the $vote command in any server with Ticket Tool in it.

[upper berry]

Thx

[abstract wigeon]

Each vote is worth 12 hours of premium and can be redeemed once you have at least 6 votes.

[abstract wigeon]

My pleasure. Have a nice one!!

[rough onyx]

Hmm how can i make the bot mention role when the ticket opened?

[humble sequoia]

How to make Ticket Tool ping a role

To make ticket tool ping a role when a ticket is opened, go to the Dashboard -> Panel Configs -> Settings -> Ticket Options -> Ticket Message -> Message Text and do this:
{@Role name} This is case sensitive and the role must have @mentions enabled

[abstract wigeon]

Follow the instructions shown above 👆

[rough onyx]

Thx

[abstract wigeon]

Anytime, have a nice day!

[jade topaz]

why can i not see my server?

[humble sequoia]

Don't see your server in the dashboard?

You will possibly need to relog. Look below to see steps on how to relog.

How to relog the Dashboard.

First, you will need to go to the dashboard. Once your there, click on your avatar on the top right. after you clicked it, you will see button that says Logout. You must click that. Once you have logged out, you can log back in.

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

You can check your level using $level on your Discord Server

[abstract wigeon]

Follow the instructions shown above 👆

And make sure that you log out and back in again. Don’t just refresh the page.

[jade topaz]

o thanks

[abstract wigeon]

Of course, have a good one!

[late glen]

Why the premium bot is so laggy ?

[humble sequoia]

Pong! Latency is 1048ms. API Latency is 78ms [-]

[abstract wigeon]

Oh, damn.

Give it couple of minutes. There must be a high demand on Ticket Tool Premium.

[humble sequoia]

Pong! Latency is 232ms. API Latency is 81ms [-]

[abstract wigeon]

It’s back to normal now.

[humble sequoia]

Pong! Latency is 259ms. API Latency is 79ms [-]

[solid stream]

Get back in line @humble sequoia

[glad vault]

is there a way to have the transcripts save into a Google Excel Sheet automatically?

[solid stream]

Work properly..

[solid stream]

Not currently, no.

[abstract wigeon]

Not at the given time. But you can send a suggestion in the community server.

[humble sequoia]

Ticket Tool Invite & Support

Ticket Tool - Support Server
Ticket Tool - Community Server
Ticket Tool - Bot Invite

[solid stream]

You can use a custom bot to save them yourself

But it's not built into ticket tool

[glad vault]

what bot could i use to do that?

[abstract wigeon]

A custom coded one.

[covert heart]

Me enseñó a nunca rendirme a comer bien a ayudar alas personas y padres ser amable gracias goku

[robust sandal]

⚠yarempato elegante 🧐⚠

He taught me never to give up to eat well to help people and parents be kind thank you goku

Spanish (es) → English (en)

[covert heart]

:)

[humble sequoia]

You're in the wrong place

We provide support for @pseudo glen discord bot and cannot help you with whatever issue you have.
Please make sure to contact the appropriate support team.

This Ticket is being deleted in 5 minutes.

_ _

[shrewd totem]

How can i keep folks with the muted role from opening tickets? please ping me when you reply.

is it blacklist role? that looks like it just prevents from using commands, what about reaction emoji's to open a ticket?

[humble sequoia]

Blacklist Roles

Any role you assign as a blacklisted role won't be able to use commands or reactions.

Selecting a blacklisted role

Go to your Dashboard -> Server Configs. There you will find the option to select blacklisted roles.
Note: Don't forget to save.

[abstract wigeon]

Follow the instructions shown above 👆

[shrewd totem]

TY got it

[abstract wigeon]

Glad I could help you out. Have a nice day/night!

[compact silo]

The reaction just disappeared, maybe someone deleted it. But, What could I do? (sorry if my english is bad)

[abstract wigeon]

Please read the announcement in #📣│bot-news
#📣│bot-news message

You will find all the necessary information there

[shrewd totem]

um now ticket tool not responding at all 😦

[compact silo]

Okey thanks you

[humble sequoia]

Troubleshooting

If the bot is not working properly, try the following steps:

1. Run the $debug command in your server, to check the permissions of the bot. Send the link you get to us.

2. Check if you have any Blacklisted Roles in your Server Configs. Any roles listed there will not be able to use the bot / create tickets.

3. While you're in your Server Configs , make sure that you don't have the premium bot enabled, without actually having premium or the bot on the server.

These are the most common issues. If your problem still exists, you can go to our Troubleshooting Page for more fixes.

Pong! Latency is 259ms. API Latency is 85ms [-]

[abstract wigeon]

Go through the list above ^^

[shrewd totem]

ok ty

[abstract wigeon]

Anytime

[shrewd totem]

(i had inadvertently done #3 on the list above)

[abstract wigeon]

It happens sometimes, glad it worked out. Have a nice one!

[fickle night]

can someone help me? I need words to put in the blacklist

[humble sequoia]

You're in the wrong place

We provide support for @pseudo glen discord bot and cannot help you with whatever issue you have.
Please make sure to contact the appropriate support team.

This Ticket is being deleted in 5 minutes.

_ _

[smoky jungle]

Greetings, I added the bot to my server, it has the highest authority, but it does not appear in my servers section on the web panel. How can we solve this situation?

[humble sequoia]

Don't see your server in the dashboard?

You will possibly need to relog. Look below to see steps on how to relog.

How to relog the Dashboard.

First, you will need to go to the dashboard. Once your there, click on your avatar on the top right. after you clicked it, you will see button that says Logout. You must click that. Once you have logged out, you can log back in.

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

You can check your level using $level on your Discord Server

[abstract wigeon]

Follow the instructions show above ^^

Don't just refresh the page, log out and back in.

That should fix your issue.

[smoky jungle]

okay, thank you very much

[iron night]

Gave 1 Rep to Daniel Harrison (current: #9 - 27)

[limpid fossil]

Hello, i'm pretty new with this bot actually, is there any way, when someone creates a ticket the bot automatically asks like 3 questions?

[craggy geyser]

Kind of. You can set a ticket message to have the questions in it (basically replace the text at the beginning with questions)

[humble sequoia]

**Ticket Message**

The Ticket Message is the first message sent by the bot in a new ticket. To customize it head over to your Dashboard -> Panel Configs -> Settings -> Ticket Options -> Edit Ticket Message

[craggy geyser]

Follow this ^

[limpid fossil]

ehm 😐

[craggy geyser]

Oh. Dashboard seems to be down

Yeah. Let me alert people

[limpid fossil]

Ait np

[craggy geyser]

Works for me from my favourites. The link seems dodgy

[craggy geyser]

Click on back to home, and then from your profile pic in the top right you can select manage servers

[limpid fossil]

Aaah I see thanks

thanks @craggy geyser

[iron night]

Gave 1 Rep to Swiftgale (current: #12 - 23)

[limpid fossil]

;)

[craggy geyser]

Np!

[daring sky]

How do I make it so there’s multiple reactions on 1 message

[humble sequoia]

Multipanels

Multipanels are a premium feature that allow for a single panel with multiple reactions to open different tickets.

How to create a Multipanel

Premium users can combine multiple panels into one multipanel.
First of all you will need to assign a different Create Ticket Reaction for each Panel. Run $help reaction to learn how to do it.

Next, find the IDs of each panel you wish to combine. You can find them in your Panel Configs in the Dashboard
Next, send the multipanel to a channel using $panel [id1] [id2] {id3} ....
e.g. $panel 1 2 4 17 35 to combine panels 1, 2, 4, 17 and 35.
Up to 20 panels may be combined.

[daring sky]

I got premium

[radiant moss]

Make sure each panel has a different reaction

[daring sky]

Ik

Ok how do I get the I’d

[radiant moss]

Go under panel configs on the dashboard

And to the left of the name there is a number

[brave lantern]

When i added premium ticket tool to my discord, i click the thing to open ticket, nothing happends

[humble sequoia]

Inviting and Enabling Premium Bot

The first thing you will need to do is invite the premium bot, an invite can be found here
Once the bot is in your server we will head to the dashboard and manage your server. When you are managing your server, you want to head into "Server Configs" then click the drop down menu under "Select the bot you would like to use on this server" then click "Ticket Tool#6207" and then save.

[craggy geyser]

Make sure you follow the bottom half of that to enable the bot

[brave lantern]

Thank you ❤️ I didnt have selected bot

thanks @craggy geyser

[iron night]

Gave 1 Rep to Swiftgale (current: #12 - 24)

[daring sky]

$help setup

[humble sequoia]

https://docs.tickettool.xyz/en/general/setup

Setting up Ticket Tool

Visit the docs for setup info
General Setup

[daring sky]

The #1 #2 ect?

[craggy geyser]

Yes

[daring sky]

Is this the command

$panel 4 5 6 7 8 9

[scenic plinth]

Yes, the first panel [Ex. 2] will display the multipanel message.

[humble sequoia]

https://docs.tickettool.xyz/en/general/setup

[radiant moss]

#573205317870157855

[daring sky]

Once I have the id what commands do I need to do

[daring sky]

Wdum about that

[scenic plinth]

Your panel message. The message that will display in the embed for ticket creation.

[daring sky]

Ok

My panel ids are 8 9 10 11 12 13

[daring sky]

So the command is [ex.8] is report a scammer?

So like

[ex.8] report a scammer

Is that a command

[scenic plinth]

What I was saying is like

[Ex.8] Report a scammer

[Ex.10] React for support

If I did $panel 8 10, Report a Scammer would show on the "panel message"

If I did $panel 10 8, React for Support would show on the "panel message"

[daring sky]

Oh ok

So I type this

[coarse rain]

Shits fucking slow af takes 10 seconds to create a ticket

[daring sky]

[ex.8] report a scammer
[ex.9] report self promoter
[ex.10] donate
[ex.11] reward collect
[ex.12] partnering
[ex.13] other

Like that?

[scenic plinth]

No sorry, you would just do $panel 8 9 10 11 12 13 if you want to send the panel(s) and combine them.

[daring sky]

How do I make the panel be like click on 1️⃣ to report a scammer

Then add the reactions

[scenic plinth]

You have to change the reactions.

[daring sky]

Hold On lemme type $panel 8 9 10 11 12 13 and see what happens

Is this normal

[scenic plinth]

Yes, that is due to all the panels reactions being the same. All users can only add one of each reaction to a separate message.

You will have to go to the panel settings and go to Reaction Settings ---> Create a Ticket ---> Select Reaction and select the reaction you would like for each individual panel!

Once changed and changed, you can resend the command $panel 8 9 10 11 12 13 to get the mutli panel function!

[daring sky]

Oh ok

I’ll do that then brb

[daring sky]

Is this looking good?

[scenic plinth]

Prefect! Now if you want to change the "To create a ticket" part, you will have to change panel 8s panel message. This is usually easier to know what each reaction is.

[daring sky]

Ok

I’ll do it

$help setup

[humble sequoia]

https://docs.tickettool.xyz/en/general/setup

Setting up Ticket Tool

Visit the docs for setup info
General Setup

[daring sky]

Though I used some other server emojis is that a problem?

[scenic plinth]

It won't work likely, you can try but I don't guarantee it will send a message with those emojis.

[brave lantern]

Also, can i somehow use my own emoji?

i want to use 🇦 as reaction to ticket but i cannot find it there

[humble sequoia]

How to change reactions

To set a custom reaction Dashboard -> Panel Configs -> Settings -> Reaction Options -> <Reaction to change> -> Reaction

NOTE you need premium to do this.

[spice crow]

hola?

[scenic plinth]

hola!

[spice crow]

Cómo pido rango en omega? xd

[robust sandal]

Cazzuu

How do I order rank in omega? Xd

Spanish (es) → English (en)

[spice crow]

discord xd

[scenic plinth]

$tts

[humble sequoia]

You're in the wrong place

We provide support for @pseudo glen discord bot and cannot help you with whatever issue you have.
Please make sure to contact the appropriate support team.

This Ticket is being deleted in 5 minutes.

_ _

[scenic plinth]

Proporcionamos soporte para @Ticket Tool#4843 de discordia de usuario y no podemos ayudarle con cualquier problema que tenga.
Por favor, asegúrese de ponerse en contacto con el equipo de soporte adecuado.

[leaden pebble]

How do I apply for supervision

[scenic plinth]

Applications are closed for Support

[leaden pebble]

Okay, but where is the channel

[scenic plinth]

It doesn't exist?

[leaden pebble]

Then how do I apply for supervision

[scenic plinth]

You can't...

[leaden pebble]

Why?

I want working in this server

[scenic plinth]

They just are, I can't neccessarily help you with closed applications. I understand you want to "work" here, but you will have to wait for a while.

[leaden pebble]

Okay but I will waiting

[scenic plinth]

You do that

[leaden pebble]

Please don't take a longer time

[scenic plinth]

I can't control applications, you will have to wait for there to be an open spot.

[leaden pebble]

Okay but to what I continue the waiting ?

[scenic plinth]

You will be waiting a while, when I say a while I mean it could be a month.

[leaden pebble]

Okay take your time

[mystic hound]

I would recommend being active and helping people here if you want a better chance

[agile turtle]

hello

[eager cargo]

Hiya

[agile turtle]

i have problems with ticket bot
removing the reaction 📩

every 4-3 hours

[humble sequoia]

Reaction disappeared

This problem is not directly related to Ticket Tool.
That's a known Discord bug. Unfortunately, all you can do is be patient while they are trying to fix the issue.

_ _

_ _

Temporary Solution

You can resend the panel by going to your dashboard or using the command $panel ID

[eager cargo]

^

[spice mauve]

How do you make it to where ticket tool auto closes the ticket after a certain amount of time?

[humble sequoia]

Automation disabled

There's currently no ETA for when automation will be enabled again. The issue that's caused it to be disabled, us hitting rate limits, is tied to the increased load on Discord's servers. The situation's currently unpredictable, which makes it so we can't give you a fixed time.

[eager cargo]

Automation is disabled since Ticket Tool hits rate limits, no ETA to when it will be available again. Apologies.

[spice mauve]

Np ty

[eager cargo]

My pleasure

[abstract wigeon]

Welcome back @eager cargo

[frozen shell]

Hlo

Pls someone help me

@eager cargo @eager cargo

Pls help

@radiant moss

Help

[last magnet]

سلام عليكم

[frail delta]

Hello, where can I specify that tickets are no longer automatically deleted after they are closed? 🙂

[robust sandal]

Patrick/Ice

مرحبا، أين يمكنني تحديد أن التذاكر لم تعد تحذف تلقائيا بعد إغلاقها؟ 🙂

English (en) → Arabic (ar)

[last magnet]

هل يمكنك مساعدتي؟؟ @frail delta @frail delta

[frail delta]

sry, i´m not the support, i´m speak only german and english ^^

[frozen shell]

Hlo@frail delta

Can u help me

How are u

[prime bridge]

chunhat has been silenced for 10m
Reason: Posting Discord Server Invites

chunhat#6146 | 475822802436358156

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

Can you help me?? @frail delta @frail delta

Arabic (ar) → English (en)

[craggy geyser]

/ar what do you need help with?

[robust sandal]

ما الذي تحتاج إلى مساعدة به؟

English (en) → Arabic (ar)

[mystic hound]

You can disable "two step ticket" in general options

[nimble forum]

it seems that i am unable to create a ticket , is there another way for me to reach out to staff?

[mystic hound]

You're trying to create a ticket here and it didn't work?

[nimble forum]

nope, (English)

[mystic hound]

Interesting

[humble sequoia]

-- moved to ticket --

[nimble forum]

👍 thank you

[frail delta]

thank you 🙂

[iron night]

Gave 1 Rep to Light (current: #3 - 61)

[faint lion]

Is there a way to add more than 1 reaction on a panel?

[atomic solstice]

you can add multiple reactions to one panel message like in #🎫│make-a-ticket

[humble sequoia]

Multipanels

Multipanels are a premium feature that allow for a single panel with multiple reactions to open different tickets.

How to create a Multipanel

Premium users can combine multiple panels into one multipanel.
First of all you will need to assign a different Create Ticket Reaction for each Panel. Run $help reaction to learn how to do it.

Next, find the IDs of each panel you wish to combine. You can find them in your Panel Configs in the Dashboard
Next, send the multipanel to a channel using $panel [id1] [id2] {id3} ....
e.g. $panel 1 2 4 17 35 to combine panels 1, 2, 4, 17 and 35.
Up to 20 panels may be combined.

[faint lion]

Ah tysm I was searching this from many days

[atomic solstice]

no problem

[faint lion]

Uh so I'm trying to send 2 panels combined to a channel but it only shows me the panel of the first one?

[atomic solstice]

Do you have premium in that server?

[faint lion]

Yep

I've only put permissions for the premium bot

[atomic solstice]

make sure all the panels have different reactions for creating a ticket

[faint lion]

They all have different reactions

But it just sends me the first panel which I put in the ID for.

[atomic solstice]

so when you do for example $panel 1 2 3 4 only 1 gets sent?

[faint lion]

Yep

the first one but it isnt combined

[atomic solstice]

hmm

can you please take a screenshot of the command and what the bot sent?

[atomic solstice]

does the bot have permission to add reactions in that channel?

[faint lion]

Yeah

[faint lion]

It's the discord issue which isn't sending reactions

[atomic solstice]

could be

but also could be something different

[faint lion]

True

[atomic solstice]

the reactions that you want to use are the custom ones or discord default ones?

[faint lion]

Custom ones

and those ones are in my discord server.

[atomic solstice]

ok

[bleak pewter]

Hello

[atomic solstice]

then how many emojis do you have in your server? Like less than the 50 limit or more because of nitro?

[bleak pewter]

When you leave a macro to emojis, the emoji goes away, what can be done?

[faint lion]

We have more because of nitro boosts.

[atomic solstice]

ok, can you check if the nitro status isn't ending soon and if some will if it will drop in the nitro level or not?

because if you have an emoji and then it goes below the level it will be locked and even the bot cannot use it

if the emojis are in the first 50 then it is the discord bug because of them doing updates

in this case try reloading Discord and send the panels again

[humble sequoia]

Reaction disappeared

This problem is not directly related to Ticket Tool.
That's a known Discord bug. Unfortunately, all you can do is be patient while they are trying to fix the issue.

_ _

_ _

Temporary Solution

You can resend the panel by going to your dashboard or using the command $panel ID

[atomic solstice]

They announced a few minutes ago that they sommewhat fixed it so it shouldn't bee happening again

[faint lion]

The nitro status isn't ending soon, just checked

[atomic solstice]

if it still does then their somewhat is too little

[atomic solstice]

they I would still say it may be the bug

[faint lion]

Ah alright.

[atomic solstice]

try to reload discord and send it again

[bleak pewter]

Still going on

[atomic solstice]

does the bot have permission to add reactions in that channel?

[atomic solstice]

one more thing it could be is that in the reaction settings the create reaction has been disabled

[bleak pewter]

Admin authority available

[bleak pewter]

Yes there is

[atomic solstice]

could you please send here the server name or Server ID?

[bleak pewter]

830156739092807711

[faint lion]

It's enabled, I have checked

[atomic solstice]

ok looks like the bug still might be a thing then

[jovial hollow]

no reaction

[mystic hound]

try resending the panel

[jovial hollow]

okay

[bleak pewter]

How can I change the panel description

[humble sequoia]

**Panel Message**

The panel message is where people react to make a ticket. To customize it head over to your Dashboard --> Panel Configs -> Settings -> Panel Options -> Edit Panel Message

[mystic hound]

@bleak pewter ^

[bleak pewter]

Thanks

[mystic hound]

did you fix your issue with the bot not sending the reaction?

[bleak pewter]

No

When people leave a macro to the reaction, the emoji is gone.

[mystic hound]

can you try resending again using $panel 1

[mystic hound]

the reaction seems to be there now

[bleak pewter]

It seems, but it goes to macro pressure ..

Other people are constantly clicking on the reaction, and that's why the reaction goes up and down.

[mystic hound]

If the reaction disappears, just resend again to bring it back, its a discord related issue.

[bleak pewter]

And it goes

Understand

How can I turn off sending private messages, a message says ticket limit 1

[mystic hound]

That's called a ticket limit, you have it set so a user can only make 1 at a time

you can change it by following the steps below

[humble sequoia]

How to set a ticket limit

A ticket limit may be set per panel to prevent users from spamming tickets. By default this limit is set to 3. Once a user hits this limit the bot will notify the users that they reached the limit.
To set a ticket limit go to the Dashboard -> Panel Configs -> Settings -> General Options -> Ticket Limit

[bleak pewter]

I don't want private to send messages

[compact silo]

Hello, de reaction still not appear, what can i do? (sorry if my english is bad)

[mystic hound]

Resend the panel

[compact silo]

Okey thanks you

[bleak pewter]

I don't want private to send messages , "Ticket Limit"

[compact silo]

Wait, how, in the dashboard or with a command?

[mystic hound]

both methods work

[mystic hound]

raise the limit to a high number, set it to 99 if you want

[compact silo]

What command?

[mystic hound]

$panel [id]

[compact silo]

thanks you

[bleak pewter]

In another discord, the number is the same but it does not send a message.

On this server, I can only open 1 ticket message as a limit, but there is no message from the private, there is no notification about how they are set, and the reaction is not lost.

Is there a written ticket system? I don't want emojis.

[craggy geyser]

You can use commands if enabled on the dashboard as shown here

[bleak pewter]

I want users not to send another message, can they delete when they send?

[rose verge]

Can anyone help me?

I added bot

And created channel for ticket

But idk how to set he

[shadow axle]

$help setup

[humble sequoia]

https://docs.tickettool.xyz/en/general/setup

Setting up Ticket Tool

Visit the docs for setup info
General Setup

[jade topaz]

The reaction removed

[humble sequoia]

Reaction disappeared

This problem is not directly related to Ticket Tool.
That's a known Discord bug. Unfortunately, all you can do is be patient while they are trying to fix the issue.

_ _

_ _

Temporary Solution

You can resend the panel by going to your dashboard or using the command $panel ID

[viscid sun]

How do ping a role when you open a ticket

[shadow axle]

$help ping

[humble sequoia]

How to make Ticket Tool ping a role

To make ticket tool ping a role when a ticket is opened, go to the Dashboard -> Panel Configs -> Settings -> Ticket Options -> Ticket Message -> Message Text and do this:
{@Role name} This is case sensitive and the role must have @mentions enabled

[jade topaz]

Why there is 2

Should I remove the first one ?

[mystic hound]

If it's the same panel then yeah

[jade topaz]

Ok ty

Thnanks @mystic hound

Why does it not finish

[daring sky]

What’s the role name?

[jade topaz]

nvm its fixed

[daring sky]

Is the role name G?

[jade topaz]

i just changed the name..

nah it was guard, it doesnt finish the sentence in discord

{@Guard}

[daring sky]

Yes that’s it

[jade topaz]

Yeah but it didnt work

This is what i get in discord when someone opens a ticket

But yeah i just changed a question and now its fixed suddenly

[craggy geyser]

There is a character limit for discord messages. There is a chance you went over it

If you changed a question so the message was shorter that will be why it works now

[humble sequoia]

-- moved to ticket --

[pastel zodiac]

How can I ping the support-team in the ticket message?
(This question refers to my server, not to this)

[atomic solstice]

$help ping

[humble sequoia]

How to make Ticket Tool ping a role

To make ticket tool ping a role when a ticket is opened, go to the Dashboard -> Panel Configs -> Settings -> Ticket Options -> Ticket Message -> Message Text and do this:
{@Role name} This is case sensitive and the role must have @mentions enabled

[atomic solstice]

here is how ^^

[pastel zodiac]

ok thank you

[iron night]

Gave 1 Rep to Satisfy (current: #5 - 53)

[craggy geyser]

You just beat me to type that

[atomic solstice]

[craggy geyser]

You sent it while I had just the g left to write

[atomic solstice]

I type fast I guess

[craggy geyser]

You probably also saw the message first. I was typing on the community server when it was sent

[atomic solstice]

I was typing in a ticket

so we both might have seen it at the same time

well its not a war

[pastel zodiac]

I tried that out, but the ping did not work
The role got mentioned, but the support team did not receive a ping

[scenic plinth]

Make sure ticket tool has permissions to ping roles, alternatively you can make the role mentionable by @.everyone

[pastel zodiac]

Ticket tool has the permissions

[atomic solstice]

its best to just enable the mention @ everyone, @ here and all roles for the bot role

[atomic solstice]

did they say that they didn't get a ping, or are you using an alt to test this?

or you have the role which gets mentioned?

[pastel zodiac]

My second account has the role which gets mentioned

[atomic solstice]

so when someone opened a ticket the second account didn't get a ping then?

[pastel zodiac]

yes

[craggy geyser]

Does the message have the ping in a colour? Or just as text?

[pastel zodiac]

the role is in colour

[atomic solstice]

can you please take a screenshot of the message and send it here

[pastel zodiac]

ok

I am from Austria, so this is German 😀

[atomic solstice]

can you please type $debug in that channel and send here the link which the bot sends?

[pastel zodiac]

https://discordapp.com/channels/509192800865353738/662692902245498910/841680212232372294

[atomic solstice]

hmm, that is interesting

[pastel zodiac]

Oh I think I solved the Problem, the second account had the wrong role
I am sorry I had not seen it

[atomic solstice]

no problem

[pastel zodiac]

thank's for helping

[atomic solstice]

[long mica]

is it possible to see old ticket transcripts?

[atomic solstice]

if you save them then yes

in the ticket transcript channel

[jade topaz]

im making a ticket panel, is there any way a staff role can be pinged when a ticket has been opened?

[atomic solstice]

$help ping

[humble sequoia]

How to make Ticket Tool ping a role

To make ticket tool ping a role when a ticket is opened, go to the Dashboard -> Panel Configs -> Settings -> Ticket Options -> Ticket Message -> Message Text and do this:
{@Role name} This is case sensitive and the role must have @mentions enabled

[atomic solstice]

yes like this ^^

[jade topaz]

thank you!

[tame wind]

The ticket bot dont make ticket chanel when i react

[humble sequoia]

Troubleshooting

If the bot is not working properly, try the following steps:

1. Run the $debug command in your server, to check the permissions of the bot. Send the link you get to us.

2. Check if you have any Blacklisted Roles in your Server Configs. Any roles listed there will not be able to use the bot / create tickets.

3. While you're in your Server Configs , make sure that you don't have the premium bot enabled, without actually having premium or the bot on the server.

These are the most common issues. If your problem still exists, you can go to our Troubleshooting Page for more fixes.

[tame wind]

i accidentally was on premium bot

i made it work

[wispy nest]

I’m trying to open a ticket to check if everything works in my server but what’s the ID to open?, it’s all default settings

I’m not very savvy when it comes to bots

[mystic hound]

You would simply react to the panel and a ticket will be made

[wispy nest]

Yes but what is the panel like I said not very bot informed

[mystic hound]

$help panel

[humble sequoia]

Creating a panel

To create a panel we are going to need to head over to the panel configs on the dashboard
Once at the dashboard we will need to click Create Panel
Enter a panel name (Fill in any optional settings you want)
Click Create Panel and your ready to get started with configuring your panel
An example of a creating a panel is shown below.

[mystic hound]

You can also find basic instructions on setting up the bot in #573205317870157855

[wispy nest]

Thank you

[drifting dawn]

Im looking to cancel my premium subscription on a server I do not manage anymore.

And I can not see where to do so on the website, i was charged for this month even though when I looked last week it said I had no recurring payments set up…?

[humble sequoia]

Ticket Tool Premium

Get premium at https://tickettool.xyz/premium
Manage your subscriptions at https://tickettool.xyz/subscriptions

Why Premium?

Premium lets you customize the bot just how you want it. It also helps keep the bot running.

[atomic solstice]

you should be able to do it from the second link ^^

[drifting dawn]

Says I do not have an account

[atomic solstice]

How did you purchase the premium first?

[drifting dawn]

On the email I am typing into the website lil

Lol*

I know which server the premium is linked to, but as before I do not have access to it as a server manager any longer

Is there any way yall would just be able to cancel the premium on your end?

[atomic solstice]

@drifting dawn I opened a ticket for you you can discuss it with the billing team

[near nova]

I'm trying to get the bot to ping a specific role once a ticket is opened. But there is no ping response, and I don't tag them in the embeded area

[near nova]

That's what I've done

But it doesn't ping

[lusty walrus]

send a screenshot of what it does

[near nova]

I've tried it with other members aswel

It doesn't edmit a response to anyone with the roles

role*

[lusty walrus]

i think it's something to do with the perms the bot has

[safe prairie]

$help ping

[humble sequoia]

How to make Ticket Tool ping a role

To make ticket tool ping a role when a ticket is opened, go to the Dashboard -> Panel Configs -> Settings -> Ticket Options -> Ticket Message -> Message Text and do this:
{@Role name} This is case sensitive and the role must have @mentions enabled

[lusty walrus]

"This is case sensitive and the role must have @mentions enabled" there it is

[safe prairie]

Maybe thats fix your problem

[lusty walrus]

the role needs @mentions enabled

[near nova]

Bingo, I was dumb

Thank you

thanks @lusty walrus

[iron night]

Gave 1 Rep to etan (current: #30 - 2)

[tardy grove]

Hello, who is the list for {user}

[safe prairie]

Do you mean the available variables?

[tardy grove]

yes

[lusty walrus]

whoever runs the command or reacts to the message will be {user}

[safe prairie]

For example you find it under a Tag

[lusty walrus]

so if i create a ticket, i will be {user}. if a staff member closes the ticket, they will be {user}

[tardy grove]

okay

[pale pilot]

correct

[drifting dawn]

Appreciate you

[tardy grove]

{ticket_user_name} is the name of the creater from the ticket?

[mystic hound]

$variables

[humble sequoia]

Note: Remove The $ From The Variables

Supported Variables

{$server_name} -The server name
{$@Role Name} -The role name you want to mention (role names are case sensitive.)
{$empty} -Use this if you want to send nothing in a required field.

{$channel_name} -The channel name this message is used in/from
{$channel} -The channel this message is used in/from
{$user_nickname} -The users nickname (if set)
{$user_tag} -The users tag
{$user_name} -The users username
{$userfull} -The users username and usertag combined
{$user} -The users @user
{$user_icon} -The url for the users icon

{$ticket_limit} -The current ticket limit
{$panel_name} -The panels name
{$ticket_name} -The tickets name
{$ticket_category} -The category tickets are created in (if set)
{$count}The current count for tickets

{$ticket_channel} -The #channel for the ticket you created
{$ticket_user} -The @user who is assigned to the Ticket
{$ticket_user_nickname} -The nickname of the user who is assigned to the Ticket (if set)
{$ticket_user_tag} -The tag of the user who is assigned to the Ticket
{$ticket_user_name} -The username of the user who is assigned to the Ticket

Note: Remove The $ From The Variables

[stable arch]

Hello

[upper flower]

Bye

[stable arch]

$panel

Turk var mi

[mystic hound]

$panel

[humble sequoia]

Send panel

How to send a panel?

To send a panel use the command $panel <id>

How do I find the ID?

The ID is located on the dashboard just before your panels name.

How to combine panels? (premium only)

Add multiple ID's $panel <id1> <id2> <id..>
The first ID will have its message and reaction sent while the others will have only reactions sent.

                    You can combine up to 20 panels (Reactions will be slowly added)

[rough moth]

How do I add multiple reactions to one panel?

Similar to that

[humble sequoia]

Multipanels

Multipanels are a premium feature that allow for a single panel with multiple reactions to open different tickets.

How to create a Multipanel

Premium users can combine multiple panels into one multipanel.
First of all you will need to assign a different Create Ticket Reaction for each Panel. Run $help reaction to learn how to do it.

Next, find the IDs of each panel you wish to combine. You can find them in your Panel Configs in the Dashboard
Next, send the multipanel to a channel using $panel [id1] [id2] {id3} ....
e.g. $panel 1 2 4 17 35 to combine panels 1, 2, 4, 17 and 35.
Up to 20 panels may be combined.

[vale abyss]

Its not opening a ticket when i react. Whats wrong here?

[rough moth]

I can’t find my panel ID

[atomic solstice]

panel Id is on the left of each panel in the dashboard

in the panel configs

[rough moth]

I don’t see it

I’m on mobile

[craggy geyser]

It's the #1, #2 etc

(without the # for the command)

[atomic solstice]

yes that

[rough moth]

Oh, I was making this much more complicated for myself thanks

[iron night]

Gave 1 Rep to Swiftgale (current: #11 - 25)

[rough moth]

When I voted using the third link it didn’t give me a vote point

[fluid hawk]

hi i need help

how do i add a role to get access to the tickets

[atomic solstice]

$help support

[humble sequoia]

How to let support team see into a ticket

About support roles

A support role lets your support team see into tickets with out having to add them manually to each and every ticket.
You can add as many support roles as you like per panel.
NOTE that the way discord works all admins can see into tickets regardless of this.

How to set a support role

To set a Support role go to the Dashboard -> Panel Configs -> Settings -> General Options -> Support Team Roles.

NOTE that the support role will not be able to see into tickets that are already created..

[atomic solstice]

here ^^

[fluid hawk]

oh

thanks men

thanks @atomic solstice

[iron night]

Gave 1 Rep to Satisfy (current: #5 - 54)

[fluid hawk]

[atomic solstice]

no problem

[fluid hawk]

i did that

my friend with a role cant still acces it

[atomic solstice]

any changes you do will only be applied to new tickets if the ticket has been opened before the changes then you would have to manually add the person you want

but if you or someone open a new ticket then they should see

[fluid hawk]

nvm

i fixed it

[keen crescent]

i need help i bought ah month key

[humble sequoia]

How to redeem premium

To redeem your premium key, go to the dashboard, select your server, then click "Redeem Premium" under the server's icon and name.

[rough moth]

Does the third vote link work

[scenic plinth]

It should, just is slightly different than the others.

[rough moth]

It didn’t work for me

[scenic plinth]

What's the issue?

[rough moth]

I voted and it didn’t give me the vote point

[last magnet]

هل في عربي يفيدني في شيء

[scenic plinth]

It can take a second to appear on the votes.

[keen crescent]

i dont know how get they code

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

is there any Arab that benefits me in anything

Arabic (ar) → English (en)

[rough moth]

The other ones worked but this one never did, I did this an hour ago or so

[scenic plinth]

/ar What do you need help with?

[robust sandal]

ما الذي تحتاج إلى مساعدة به؟

English (en) → Arabic (ar)

[mystic hound]

follow instructions below to apply premium

[humble sequoia]

Redeeming premium

Redeeming premium on your server is really simple. Just head over to your Subscriptions Page. There you can select a server of your choice, which will get premium. You can change the server at any point.

[last magnet]

ان في سيرفري الادمن يقدر يفتح التكت لاكن لما الاعضاء يفتحون تكت يجي لهم كذا

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

there is server the admin can open the tectonics but when the members open a car they get like this

Arabic (ar) → English (en)

[rough moth]

The other vote links worked but this one never did, I did this an hour ago or so

[scenic plinth]

/ar Try to resend the panel please, I had the issue the other day and resending it seemed to work.

[robust sandal]

في محاولة لإعادة إرسال الفريق من فضلك ، كان لي هذه المسألة في اليوم الآخر وإعادة إرسالها يبدو أن العمل.

English (en) → Arabic (ar)

[last magnet]

انا أعدت إرسالها ولم يزبط

[scenic plinth]

Odd, that can be something with the site itself. If someone has a fix for it they can let you know, however I don't have a fix for that. Sorry.

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

I sent it back, and it didn't work.

Arabic (ar) → English (en)

[scenic plinth]

/ar Can you make sure there is no roles blacklisted?

[robust sandal]

هل يمكنك التأكد من عدم وجود أدوار مدرجة على القائمة السوداء؟

English (en) → Arabic (ar)

[last magnet]

نعم

لاكن لا أعرف كيف

هل ارسلك سيرفري و تشوف ايش المشكله

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

Yes

Arabic (ar) → English (en)

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

Did Serfre send you and see what the problem is?

Arabic (ar) → English (en)

[last magnet]

و حتى يوم البوت يرسل الكلام حق التكت بعد ساعه الكلام ينحذف محد يقدر يشوف الكلام غير رئيس السيرفر بس ليه

[scenic plinth]

/ar Any role you assign as a blacklisted role won't be able to use commands or reactions. Make sure this is not the case for the reaction settings or server settings.

[robust sandal]

لن يتمكن أي دور تقوم بتعيينه كدور مدرج في القائمة السوداء من استخدام الأوامر أو ردود الفعل. تأكد من أن هذه ليست الحالة بالنسبة لإعدادات رد الفعل أو إعدادات الخادم.

English (en) → Arabic (ar)

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

Even the day the bot sends the talk of the tectonics after an hour the talk is deleted no one can see the talk but the server boss but why

Arabic (ar) → English (en)

[scenic plinth]

/ar Does the ticket open when you click the reaction?

[last magnet]

؟؟

[robust sandal]

هل تفتح التذكرة عند النقر على رد الفعل؟

English (en) → Arabic (ar)

[robust sandal]

@scenic plinth Trying to translate to English but detected as English.
Please don't waste translations by trying to translate to the same language.

[last magnet]

انا رئيس السيرفر تفتح لي بس اما الادمن و الأعضاء م تفتح لنا ينقر عليه يأتي هاكذا

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

I am the head of the server you open for me but the admin and the members do not open for us to click on it come like this

Arabic (ar) → English (en)

[last magnet]

!

[scenic plinth]

/ar And you are sure there are no roles blacklisted for the "create ticket" reaction in your panel settings?

[robust sandal]

وكنت متأكدا من عدم وجود أدوار القائمة السوداء لرد فعل "إنشاء تذكرة" في إعدادات لوحة الخاص بك؟

English (en) → Arabic (ar)

[last magnet]

هل تشرحلي كييف اشوف البلاك لست

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

Will you explain to me how to see the black last

Arabic (ar) → English (en)

[scenic plinth]

/ar Go to the dashboard, click the "server configs" option, and go to "blacklist roles", there could be a role there preventing your members to use commands / open tickets.

Another thing you can do is open the panel settings and go to "reaction options" and "create ticket" and make sure the option does not have any blacklisted roles and it is not set to "Support Team Only", whcih you will see at the top of that menu.

[robust sandal]

انتقل إلى لوحة القيادة، انقر فوق الخيار "تكوينات الخادم"، والذهاب إلى "أدوار القائمة السوداء"، يمكن أن يكون هناك دور هناك منع أعضاء لاستخدام الأوامر / تذاكر مفتوحة.

شيء آخر يمكنك القيام به هو فتح إعدادات لوحة والذهاب إلى "خيارات رد الفعل" و "إنشاء تذكرة" وتأكد من أن الخيار ليس لديه أي أدوار القائمة السوداء وأنه لم يتم تعيين إلى "فريق الدعم فقط"، والتي سترى في الجزء العلوي من تلك القائمة.

English (en) → Arabic (ar)

[agile turtle]

Hello

The bot removing the reactions

[humble sequoia]

Reaction disappeared

This problem is not directly related to Ticket Tool.
That's a known Discord bug. Unfortunately, all you can do is be patient while they are trying to fix the issue.

_ _

_ _

Temporary Solution

You can resend the panel by going to your dashboard or using the command $panel ID

[jade topaz]

/en hi

[robust sandal]

Trying to translate to English but detected as English.
Please don't waste translations by trying to translate to the same language.

[jade topaz]

/it hi

[robust sandal]

ciao

English (en) → Italian (it)

[agile turtle]

So there are no fixes?

[atomic solstice]

so far resending the panel does the job

we unfortuatelly cannot do anything about this

[last magnet]

اروح لأي وحده؟؟

[atomic solstice]

since we can only manage the data which discord sends us

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

Go to any one?

Arabic (ar) → English (en)

[scenic plinth]

/ar Second one

[last magnet]

@scenic plinth

[robust sandal]

الثانية

English (en) → Arabic (ar)

[last magnet]

حسننا

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

we improved

Arabic (ar) → English (en)

[last magnet]

أتاني هاكذا @scenic plinth

[jade topaz]

/en ciao

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

I came here like this@scenic plinth

Arabic (ar) → English (en)

Hello

Italian (it) → English (en)

[jade topaz]

/en ciao

[robust sandal]

Hello

Italian (it) → English (en)

[last magnet]

؟؟

[scenic plinth]

/ar Ok, if there is nothing there, go back to "panel configs" (4th option) and manage the panel.

Go down to "reaction options" and go to "create ticket" and hit "settings". Show me what is shows you.

[robust sandal]

طيب ، إذا لم يكن هناك شيء هناك ، والعودة إلى "لوحة التكوينات" (الخيار 4) وإدارة الفريق.

انتقل إلى "خيارات رد الفعل" والذهاب إلى "إنشاء تذكرة" وضرب "الإعدادات". أرني ما الذي يظهر لك.

English (en) → Arabic (ar)

[jade topaz]

/en NOOOOOOOOOO

[robust sandal]

Trying to translate to English but detected as English.
Please don't waste translations by trying to translate to the same language.

[mystic hound]

@jade topaz stop messing around with the bot

[scenic plinth]

/it Do you need help with something with Ticket Tool Ultra?

[robust sandal]

Hai bisogno di aiuto con qualcosa con Ticket Tool Ultra?

English (en) → Italian (it)

[robust sandal]

zlyzzツ

/ هل تحتاج إلى مساعدة في شيء مع أداة تذكرة الترا؟

English (en) → Arabic (ar)

[scenic plinth]

/ar Sorry that was meant for the other person

[robust sandal]

آسف كان من المفترض أن للشخص الآخر

English (en) → Arabic (ar)

[last magnet]

هل تقصد انا

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

Do you mean me?

Arabic (ar) → English (en)

[scenic plinth]

/ar No sorry, he was messing with the bot in itialian.

[robust sandal]

لا آسف، كان يعبث مع البوت في itialian.

English (en) → Arabic (ar)

[last magnet]

م حدث لا مشكلتي

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

It didn't happen.

Arabic (ar) → English (en)

[scenic plinth]

/ar What do you mean?

[robust sandal]

ماذا تعني؟

English (en) → Arabic (ar)

[last magnet]

@scenic plinth

[scenic plinth]

/ar Manage the panel, not create one. Should be under "settings"

[robust sandal]

إدارة لوحة ، وليس إنشاء واحد. يجب أن يكون تحت "إعدادات"

English (en) → Arabic (ar)

[last magnet]

حسننا

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

we improved

Arabic (ar) → English (en)

[scenic plinth]

/ar So are you still having problems?

[robust sandal]

إذا هل تواجه مشاكل؟

English (en) → Arabic (ar)

[last magnet]

اي خيار

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

Any choice.

Arabic (ar) → English (en)

[scenic plinth]

/ar 4th option, Panel Configs.

[robust sandal]

الخيار الرابع، تكوينات اللوحة.

English (en) → Arabic (ar)

[scenic plinth]

/ar Yes, now click the blue button "settings"

[robust sandal]

نعم، انقر الآن على الزر الأزرق "إعدادات"

English (en) → Arabic (ar)

[last magnet]

ماذا أفعل

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

What do i do

Arabic (ar) → English (en)

[scenic plinth]

Click the "reaction settings" bar

[robust sandal]

zlyzzツ

انقر على شريط "إعدادات التفاعل"

English (en) → Arabic (ar)

[last magnet]

ماذا أفعل الان

[scenic plinth]

/ar Ok, now click the first gray button where it says "settings"

[robust sandal]

طيب ، والآن انقر فوق الزر الرمادي الأول حيث تقول "إعدادات"

English (en) → Arabic (ar)

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

What do I do now?

Arabic (ar) → English (en)

[lone nymph]

سلام عليكم

عندي مشكلة

[robust sandal]

مــــستر لوفـــــ

Peace be upon you

Arabic (ar) → English (en)

[robust sandal]

مــــستر لوفـــــ

I have a problem.

Arabic (ar) → English (en)

[scenic plinth]

/ar Whats the problem?

[robust sandal]

ما المشكلة؟

English (en) → Arabic (ar)

[scenic plinth]

/ar Do you know how to get a server ID?

[robust sandal]

هل تعرف كيفية الحصول على معرف خادم؟

English (en) → Arabic (ar)

[last magnet]

نعم

[robust sandal]

𝐓𝐇𝐄 𝐊𝐈𝐍𝐆𝐒

Yes

Arabic (ar) → English (en)

[lone nymph]

لا أستطيع تسجيل دخول إلى حسابي

[scenic plinth]

/ar Ok, can you please get your server ID and provide that in #841696865175339068, I am going to see if i can get a Support Member to help you.

[robust sandal]

طيب ، يمكنك الرجاء الحصول على معرف الخادم الخاص بك وتوفير ذلك في #841696865175339068 ، وانا ذاهب لمعرفة ما اذا كان يمكنني الحصول على دعم عضو لمساعدتك.

English (en) → Arabic (ar)

[robust sandal]

مــــستر لوفـــــ

I can't sign in to my account.

Arabic (ar) → English (en)

[scenic plinth]

/ar Sign into your dashboard account for the bot?

[robust sandal]

تسجيل الدخول إلى حساب لوحة القيادة الخاصة بك لبوت؟

English (en) → Arabic (ar)

[lone nymph]

لا أنظر

[robust sandal]

مــــستر لوفـــــ

I don't look.

Arabic (ar) → English (en)

[humble sequoia]

https://tickettool.xyz/manage-servers