#Avatar issue

1 messages · Page 1 of 1 (latest)

kind hatch
#

Hello, I tried to quickly make a presentable avatar for the Somnium platform, however once I upload the avatar and want to use it in the game, the avatar is just invisible, it doesn't appear. Any idea why it might happens ?

haughty vigil
kind hatch
haughty vigil
kind hatch
#

When I'm about to select the avatar, nothing appears on the menu, when I set the avatar on, nothing appears on myself

haughty vigil
#

It's your asset then!, I would recheck the guide but I'm not sure where this is or if changes have been updated. Defo @cosmic aspen can link this. What did you follow to do this try?

kind hatch
#

I suppose ? I followed the rather empty sdk documentation about avatar, and when uploading there is no error according to the sdk

haughty vigil
#

somniumspace-guide .com

#

Can't add links 😔 this place has guides maybe help

kind hatch
#

this website does not load D :

kind hatch
#

The issue was found and was shared to the appropriate persons for further investigations if needed

cosmic aspen
#

hi ! sorry i didn't saw the tagging. @kind hatch
Is everything all right now ?

cosmic aspen
kind hatch
cosmic aspen
#

Ok thanks ! we could organize debug session if you need.

First the annoying questions:

  • Please make sure you using Unity 2022.3.30
  • Make sure your unity is correctly setup for URP (VRChat use BRP so shaders wont work out of the box in Somnium) Normally template project is properly setup.
  • Make sure rendering layer of your avatar is at least default.
  • If you use custom shader, perhaps you could tell me more about it ?
  • It is also possible the avatar position / scale cause issues. We might still have few issues with this.
kind hatch
kind hatch
# cosmic aspen Ok thanks ! we could organize debug session if you need. First the annoying que...

So this is very surprising what I did to make my avatar work is not working anymore.. the old version of my avatar uploaded still workds, but if I upload new versions of it, it's back to be bare invisible

The first time I were able to fix the issue by removing the dynamic bone plane collider (idk why)
Now, seems like nothing works, scaled down, scaled up, dynamic bones or not...
It's very weird, I know someone in your team could upload it first try, even though I have a version working, I need to understand why it's not working xD

cosmic aspen
#

If necesarry we can always go in VR at the same time, and me in debug mode, I could try to see what is wrong.

#

Invisible could also mean there is an error. 🤔

kind hatch
#

yeah with nothing special

#

still invisible

#

so I think laqst time I got lucky

#

that's also what I thought, maybe there is an error but I have no way to check out

cosmic aspen
#

do you use any customs shader ?

kind hatch
#

no

#

it's all URP shaders

#

from unity

cosmic aspen
# kind hatch that's also what I thought, maybe there is an error but I have no way to check o...

Logs Option 1:
You can copy logs from the launcher. What it will do is copying the 3 logs files in your clipboard. Please don't send it here.
Player.log is normally what we look at.

Logs Option 2:
Logs are also located here: C:\Users\USERNAME\AppData\LocalLow\Somnium Space Ltd\Somnium Space VR - alpha release

Logs Option 2.1
You can type in explorer %appdata% to find appdata folder quickly.

Questions:
-> Do you mind sending me a screenshot from editor, i would like to see what type of avatar you have. I might still have few ideas what it could be.
-> Is the avatar invisible 100% of the time or in certain conditions ?

kind hatch
#

in case of sharing sensitive data maybe we should move in private

cosmic aspen