#Server connection bug

7 messages · Page 1 of 1 (latest)

valid hawk
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I have been trying all day to play on the Xbox but it keep getting this error when I select my account to connect to the servers.

bec_008 / retrieving server information:-13003

I have done the following but the issue continues.
Reload the game (quit wait a few minutes then reopen the game)
Restart the console
Uninstall then reinstall the game

fierce roost
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Otherwise, hopefully you have downloaded the XBSeries version of the game and not the XB1 version of the game, as the XB1 and PS4 versions will no longer work at all after XBSeries and PS5 Native versions released in 2025.

valid hawk
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I'd have to see what's downloaded I'm trying one more troubleshooting thing before restarting the router. I have a puppy who doesn't like staying in my room

valid hawk
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Okay additional troubleshooting I done is

Moved data from external to internal
Turned reoccurring billing for Xbox game pass off and back on
Restarted router

Loading to see if it is fixed

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Error has not been fixed

acoustic raven
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Another player on PS5 had same code:

#deutsch message

I had this recently too. I won‘t comment on what it is. There will be people who will explain you more.