problem with R6 | r/GeForceNow | Page 1

opaque wigeon Dec 1, 2022, 10:21 PM

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Post a screenshot of r6 in the gfn app

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I wanna see what store front you are using

narrow flume Dec 1, 2022, 10:22 PM

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ubisoft ;-;

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im not dumb bro

opaque wigeon Dec 1, 2022, 10:22 PM

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Post a screenshot of that part

narrow flume Dec 1, 2022, 10:22 PM

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ubisoft selected

opaque wigeon Dec 1, 2022, 10:22 PM

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You bought it from Ubisoft store you sure?

narrow flume Dec 1, 2022, 10:23 PM

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yes

rugged dew Dec 1, 2022, 10:23 PM

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Let me explain you what could be happening there...

As I can see, you are Polish.

Ubisoft games works with a few game IDs around the world. Sometimes, the version within the GFN servers doesn't match with the version that you own.

Then, you have the "wrong version" to play on GFN.

narrow flume Dec 1, 2022, 10:23 PM

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opaque wigeon You bought it from Ubisoft store you sure?

narrow flume Dec 1, 2022, 10:24 PM

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rugged dew Let me explain you what could be happening there... As I can see, you are Polis...

is there a fix for this?

rugged dew Dec 1, 2022, 10:24 PM

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As you showed to us that you are trying to play the version that you own, we cannot do much to help you here.

What I suggest, is to contact NVIDIA and Ubisoft support, then see if they are able to help you out.

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To contact NVIDIA support:

https://www.nvidia.com/en-us/support/consumer/
Scroll the page down, and you will find the Live Chat and Ask us a Question links.

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And Ubisoft support:
https://www.ubisoft.com/pl-pl/help/contact

narrow flume Dec 1, 2022, 10:25 PM

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rugged dew Dec 1, 2022, 10:26 PM

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narrow flume

Open using a InPrivate or Incognito tab, and it will solve this bug.

#problem with R6