#game crashing after intro

1 messages Β· Page 1 of 1 (latest)

ornate rampart
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so as soon as i get to the "press any button to start" screen it just crashes
(btw it normally has a unitiy error but not this time)

ornate rampart
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does anyone have a fix

proud remnant
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have you tried verifying the file integrity through steam?

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you likely have missing or corrupt files which validating files would fix, otherwise start with reinstalling your game

ornate rampart
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ive done both before

proud remnant
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update steam, restart computer and install updates if there are any

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maybe update any drivers , idk at this point

ornate rampart
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i have tried restating my pc and i just tried all the others and none of them work

ornate rampart
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still no answers?

ornate rampart
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cmon man

coral siren
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hey

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can you add the player.log?

ornate rampart
coral siren
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Thanks! We will check it

ornate rampart
coral siren
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Not yet but probably next week, really sorry about it 😭

coral siren
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πŸ’–

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Thanks for the patience

ornate rampart
void cove
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Hey @ornate rampart , could you send any files you have under C:/Users/YOUR_USER/AppData/Local/Temp/Brainwash Gang/Friends vs Friends/Crashes ?

ornate rampart
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hello?

coral siren
ornate rampart
coral siren
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Hey

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Can you check if this works for you?

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soft shuttle
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I have seen the video, and I'll give a TL;DR about the most important and some personal suggestions:

  • Make sure that you're running Windows with a user with administrator powers (not a standard user)
  • Install the recent Microsoft Visual C++ Redistributable, both x86 and x64
  • Check that your graphic driver is up to date
  • Have the Steam folder in the antivirus and/or firewall exceptions (or the Friends VS. Friend folder if you want to be more restrictive)
  • Verify the integrity of the files in the game properties.
  • And most important, when asked or after doing all of this, restart your computer.
ornate rampart
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and i tried everything😭

coral siren
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Holy shit

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We are going to be still checking it

ornate rampart
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Ok

soft shuttle
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If you have other computers that you own (like a laptop), can you try running the game in those other computers and see if it works? I want to be sure that this is a single computer issue.

ornate rampart
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Idk if I have anything else that can run fvf

ornate rampart
ornate rampart
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Have you guys found anything yet?

ornate rampart
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Hello?

stoic wharf
# ornate rampart Hello?

I'll try helping but I don't consider myself an expert so don't take this as gospel πŸ™‚ Looking at the crash dump it seems the important lines are:
"Access violation - code c0000005 (first/second chance not available)"
"INVALID_POINTER_READ_c0000005_GameAssembly.dll!Unknown"
"ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s."

And upon googling it seems there can be a lot of reasons for this, so here are some things you can try in no specific order:

I see that you have some achievements, did you change any hardware in your computer or install any programs between successfully playing and having the error? If so try swapping in the old hardware or uninstalling the programs and seeing if it works.

Are you overclocking any components (even your RAM with an XMP profile)? If so then undo the overclocking/disable XMP.

Do you have a program called Citrix installed for remote work? If so try uninstalling it.

Run Windows Memory Diagnostic to check your RAM

Run a Prime95 Stress test to check your CPU

Are you using any game overlays? Try disabling them.

Run Malwarebytes and if it finds viruses try running the game after removing them. If you have no viruses then I'd try disabling your antivirus for a moment and try running the game again.

Make sure you have the latest driver using GeForce Experience

Run the Windows System File Checker with the command "sfc /scannow" in a command prompt launched as administrator.

Hope one of these helps ❀️

scarlet marten
coral siren
ornate rampart
coral siren
teal flame
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just a +1 that i’m having the same issue, began today. i’ve tried all above steps

sturdy citrus
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I normally just re install my driver.

teal flame
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which driver are you talking about?

sturdy citrus
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the GPU if you have AMD

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You gotta properly uninstall it through DDU though first and foremost

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Then get the thing that is your driver setup

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But that is mine idk how other drivers beside the GPU AMD work sadly.

lapis cradle
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+1 got this issue as well, have tried every single thing listed in this thread and nothing worked. Has a fix been found yet?

lapis cradle
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so the issue has gone away on its own, seemingly after 24hrs