[Need Help]Loading Screen

[chilly geyser]

When I join I can move but I don't see the play button and it's all grey and not loaded after 1 minute the gui play button and last update appear.Once it appeared in the metro. https://discord.com/channels/482308357248647177/1369006682645991506

[cinder stream]

Hey are you still having this issue?

[chilly geyser]

well...yeah

[cinder stream]

So you're unable to spawn into the game completely? - When you join, can you press F9 on your keyboard and screenshot your logs?

[chilly geyser]

before the screen appears i can move while I'm invisible

[cinder stream]

So to confirm, your character never fully loads in? @chilly geyser

[chilly geyser]

yes and i can move and no GUI appears

[cinder stream]

Can you join my private server rq: https://www.roblox.com/share?code=0a46cdf0cfc1954cace81d3b10e33a53&type=Server

[tidal bison]

This bug also exists for me, even though it's mobile.

[cinder stream]

@chilly geyser

[tidal bison]

@cinder stream Can I join your server to show a bug?

[cinder stream]

Thanks @chilly geyser - What's your current connection like? Are you playing on Wifi OR data? & what's the speed?

[tidal bison]

Eggs car bugs

[chilly geyser]

wifi and i don't know the speed

[cinder stream]

Can you run a speedtest here? https://www.speedtest.net/

Can you also screenshot what you see on your screen right now @chilly geyser ?

[tidal bison]

@cinder stream easter cars bugs, Enter my server to see. Public server. My Nick: LPK418

[cinder stream]

I've seen / replied to your bug!

[cinder stream]

Can you also screenshot what you see on your screen right now also? - Is it still not loaded?

[chilly geyser]

It's loaded but the update log and play button don't load to good

[cinder stream]

So you didn't get the update log / play button at all when you joined this game?

[chilly geyser]

yes.I could move with nothing loaded

[cinder stream]

I think we're getting confused here, did the update log / play button eventually show on your screen?

[chilly geyser]

The screen moved like when I have the play button but I can move even tough It didn't load my avatar or GUI.And I say that because before once I joined I could not move until The screen was completly loaded and the play button too.I dint'd get this bug before

[cinder stream]

But eventually, the play button did show on your screen?

[chilly geyser]

Yes but after i could move and I didn't see anything on the screen.Normally it would instanlty load and the play button after some times......

[cinder stream]

Thanks for all the help here @chilly geyser - We've identified the issue thanks to your help and we'll work to put together a fix within the next week for this!

[chilly geyser]

I want to say:there is a light problem|emotes problems|pastry shop themes problem and many other bugs-I hope this helps for the Brookhaven Developers to test the bugs and glitches so Brookhaven is #1 Game On Roblox!

[chilly geyser]

I have this record if it helps

[timid lake]

Alle

Username

@EZY_AlexandraYT211

ID

7561482765

Account Created

<t:1731172320:F>

Description

No description available.

[cinder stream]

Is this the profile you were playing on @chilly geyser ?

[cinder stream]

If not, what is your username @chilly geyser

I’ve unlocked the thread so you should be able to respond now

[distant heath]

I also have this

It was something funny

[fervent valley]

Hey @chilly geyser @distant heath, does this issue still happen?

[chilly geyser]

Yes

[fervent valley]

when did you last try?

[chilly geyser]

I just entered the game and I got the problem

[fervent valley]

you can move around during the loading screen?

[chilly geyser]

Yes.Sometimes I don't get the UI sometimes I get it

[fervent valley]

you think you could record the game when you join so we can see?

[chilly geyser]

Here are some videos

[fervent valley]

thank you 🙂

does the play button and other GUI load faster now?

[chilly geyser]

A little bit faster but laggy.If I press shift the UI blocks instantly.

before it did not

In my private server if I use the freecam before to press play it would let me move,now I can move in other server and public ones.

And when I use freecam the GUI Remains on the screen

[orchid quail]

so this only happens when you try using the freecam?

[orchid quail]

on this video taking ages to show the UI did you do anything before? Was this in a public server?

[chilly geyser]

In a public server just joined in

[chilly geyser]

Before yes but now, all the time when I join a private/public server

[orchid quail]

before you mean months ago or like yesterday?

would you be able to join voice call and share screen?

[chilly geyser]

Months. First time this bug occurred it was in April

[distant heath]

Yes

[orchid quail]

you consistently gets this issue? can you also record please? And show what is in the Console if possible
(You can open it by typing /console in chat)

[distant heath]

I tried it previously

[chilly geyser]

Is this it?

It says Developer console

[orchid quail]

yes but I wanted a new one, this one is before our last patch

[chilly geyser]

@orchid quail

i just took this one

[chilly geyser]

BUG REPORT:Now you can't move but you can jump and the avatar dosen't load at all an after press play the rest GUI does not load and sometimes you need to wait 5 min

[chilly geyser]

just took this one

[orchid quail]

this is very useful thanks

[orchid quail]

when joining a private server now let me know if it is better

[chilly geyser]

if this help.i just joined and took the screenshot

oh and the intro song did not played

[orchid quail]

yes you are moving because you are using free cam right after joining

[chilly geyser]

Then the intro song does not play if I use freecam? Or it is removed

[orchid quail]

if you just play the game regularly it loads normaly, right? This weird behavior is only when you join + use freecam right after

?

[chilly geyser]

Ok then.

[orchid quail]

no, I mean I am asking if the game loads in normal speed

[orchid quail]

if you don't use the freecam

or it also takes nearly a minute, even if you don't use freecam

[chilly geyser]

If I don't use freecam the play button and update log appear instantly but the rest of the game loads a little bit slower. After I press the play button the gui takes sometime and then loads normally.

[chilly geyser]

I see I can still jump and the music sometimes is missing.Please Help!

[Need Help]Loading Screen

[cinder stream]

Moving / Jumping is not an issue in terms of the loading screen, this has been like this for sometime.

In regards to music, I'm unable to reproduce this issue and the music consistently loads for me

[chilly geyser]

for me it plays but sometimes it does not