#I bought a royal merchant for my game account but it was not assigned to my account.
6 messages · Page 1 of 1 (latest)
@fiery shoal
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Thanks for posting your bug or issue!
Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.
- Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
- Your platform(s) (Epic, Steam, Android, iOS)
- Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
- Your device model (e.g. Google Pixel 7, iPhone 13)
- Any reproduction steps for your issue
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Purchases are normally instant, but they can take up to 24h for the platform to process sometimes. If it's still not working within 24h, it's worth filing a ticket over
My player ıd : Zylon#68505
I hope it gets fixed quickly
Well it's not really something to fix, is my point. It's just a purchase that the platform is taking a bit to process