I’m part of a guild and there are rewards that I’m unable to claim. Can I get any help figuring this out. Never had this issues until after recently updating the game.
#Can’t redeem rewards
brittle raptor
hot terraceBOT
@brittle raptor
[This is an automated bot response]
Thanks for posting your bug or issue!
Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.
- Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
- Your platform(s) (Epic, Steam, Android, iOS)
- Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
- Your device model (e.g. Google Pixel 7, iPhone 13)
- Any reproduction steps for your issue
- Any screenshots or videos
median siren
I’m part of a guild and there are rewards that I’m unable to claim. Can I get an...
You likely don't have the personal score to claim them. After this patch we can't see the current/need on unclaimable rewards for some reason
These numbers in () are the personal requirement for those rewards (from the website)
brittle raptor
Does that included just me as they are green as the guild as a group unlocked them. So am I to have to get that much point to get them as my own person?
median siren
The guild as a whole needs to hit the larger point amount, but then you also have a personal score in order to claim them.
So for example on the 8th reward, the guild needs to hit 1,000,000 to unlock that, but you as a player need to have at least 50,000 to claim it then
brittle raptor
Ah
cosmic sand
brittle raptor
So in idea I should be able to claim the 7th one with my 35k points
median siren
37,500 for 7th
cosmic sand
As i say in my post, you should have a pop-up windows that told you how much points you are missing to claim the rewards you are clicking on ...
lofty fossil
"With new update come with new bugs - uncle ben"
brittle raptor
Thanks for this all of you
true sentinel
I see a blue icon on the left of my tracker that displays my personal contribution. I can claim rewards up to it, but not past it. Maybe they did this to replace the pop up window?
cosmic sand
I see a blue icon on the left of my tracker that displays my personal contributi...
I think you are talking about the pins with a seeming like merchant in blue on the left ? That's your best score individually, there is a yellow one too, that's your guild best score