Unable to send back verification code for Kabam Cross Connect. The game freezes(

[agile spindle]

@somber sinew

[This is an automated bot response]

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[river lark]

I'm not sure if your problem is the same as this one.https://discord.com/channels/482292231290617866/1372534206076555336

[somber sinew]

the difference is that I instantly receive a confirmation code to my email, but when I enter it in the game I can't do anything else and I have to re-enter the game to continue playing. because as I understand it these are different problems. another player has a problem with receiving the code. while I receive it without problems, but I can't enter it back in the game.

[river lark]

Understand.

[errant quest]

I dont understand at all, sorry, recap - you enter the code and it doesnt work? Doesnt load up your game?

[somber sinew]

by enter the come my game crashed. I need to restart my game

[somber sinew]

that what I see. and I need to restart my game to play on. i wrote about it.

[jovial surge]

Which platform and have you attempted troubleshooting?

[somber sinew]

steam. I try to do this again and again several times a day for the third day already.

[marble plover]

should submit a ticket as it might be something account related

?support

[simple kiln]

Use the in-game "Contact Us" button found in the Settings menu or our official support site.

Official Shop Titans Support

Submit an official support ticket directly to Kabam Montreal by using this contact form.

Kabam Support

[next shard]

have you tried to login with other devices?

[somber sinew]

is this possible when I playing on steam? I tried with other e-mail address, but its doesn't work too.