Guild hall lighting error

[winter shard]

Hi, I think there's a lighting error for the guild it seems darker as well as the guild mates.

Character: Blue#52576
Platform: android Samsung s10

[spiral salmon]

@winter shard

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

• Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
• Your platform(s) (Epic, Steam, Android, iOS)
• Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
• Your device model (e.g. Google Pixel 7, iPhone 13)
• Any reproduction steps for your issue
• Any screenshots or videos

[wooden orchid]

Yeah lighting is weird for the whole update. Menus and other screens causing it to darken more in a weird pop everywhere

[winter shard]

Thought someone forgot to pay the electric bill. 😅

[wheat elm]

What quality setting are you on?

[radiant silo]

It happens on the new max quality setting

[tardy tide]

Happens on High as well

[lucid urchin]

Happens on Low as well, on Steam

[slate moon]

it happens on all quality settings
I'm having the same issue
https://discord.com/channels/482292231290617866/1382068207690711110

On windows 11, tried reinstalling, relogging, verifying game files, changing quality settings, etc, no change

[warm fossil]

also happens on items btw

[gaunt oasis]

well it just turned from night to day and now the lighting looks normal so I am guessing it has something to do with day/night cycle

[slate moon]

https://tenor.com/view/tea-shade-goth-halloween-you-just-wait-gif-15826642

you may be right, but the issue comes back

[wooden orchid]

So you're saying the difference is night and day?

[slate moon]

it's a working theory

[primal lantern]

nah

[slate moon]

well there goes that theory

[near seal]

same issue lol

[gaunt oasis]

oh well must have been a coincidence back to the drawing board

[winter shard]

Well you aren't entirely wrong. I do see it more during the night than day time. But that's just me.

[winter shard]

On medium, but I do see it on other settings.

[tardy tide]

The lighting issue occurs in other places, when sending heroes on quests, champions when doing requests

[peak lance]

Also on quest rewards
(when its showing heroes icon/avatar)

• I feel like the new Highest quality setting are just the same with Low becoming Lowest 😅

[slate moon]

I definitely didn't notice any difference from High to Highest

[gray crystal]

I haven't changed my settings, but I'm noticing that up close, some of my guildies are bright and some are more shadowed.

[cosmic owl]

Same issue globally. Chat avatars guild avatar's, quest hero avatars.
Mobile and steam😁
Tested on all quality settings.

[hasty raft]

whatever "graphical improvements" wre applied, please unapply them, Kabam. Game looks ugly.

[peak lance]

Ugly is the new meme 😋

[peak lance]

• Can someone change the Titles?
  Make it some where like "Skin colour error on Merchant, Heroes & Gears"

[slate moon]

I made a bug issue with that name basically
https://discord.com/channels/482292231290617866/1382068207690711110

[tulip rivet]

It is weird that initially I have this problem (guild hall avatars skin color) and seems automatically fixed after alternating quality and HUD size settings but the heroes avatars skin color are still not fixed.

and seems changing skin color fixed it as well

[slate moon]

not weird, it comes and goes, just wait, you will get it again

[tulip rivet]

the effects so far retain even after restarting the game 😂

[slate moon]

even after reinstalling the game 🤣

[tulip rivet]

for the guild hall avatars and character avatar, the day night cycle definitely has some effects to that, when it sunrise or sunset, the color of the skin is changing, with night to dim and day to bright.
so most avatars are having problem at night and there maybe some lucky guy stay bright which may toggle to dim and vice versa when switching screen.
but the hero avatars (not player avatars) stay dim all the time 😂

[torn tangle]

Happening elsewhere for avatar and champions too
Android, Pixel 9, Android 15

[ashen zenith]

I'm also not seeing any discernible difference between "High" and "Highest" except for this annoying blurring effect at the periphery for "Highest". Are you all getting this peripheral "fog of war" effect as well?

[slate moon]

Are you all getting this peripheral "fog of war" effect as well?
yes and it's super annoying, I wish I could disable it

[full thunder]

Isn't it just...

We all fell into the Shadow Realm? 😜

[gloomy rover]

its not just limited to characters:

[gaunt zodiac]

This is happening on PC and on mobile.