#Market search feature not working

108 messages · Page 1 of 1 (latest)

rigid crane
#

The search feature works fine for checking my inventory in shop, but when I go to the market and try to create an offer or a request, I can't use the search feature for items. It does work for enchantments, and components, but not items. I can click create offer, search button, and apply; but search results will pop up empty even though everything should pop up since I didn't use qualifiers.

Dehitay#56162
Steam
Windows 10

uncut dustBOT
#

@rigid crane

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

  • Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
  • Your platform(s) (Epic, Steam, Android, iOS)
  • Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
  • Your device model (e.g. Google Pixel 7, iPhone 13)
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frigid fern
#

Also empty when trying to use filters. Pixel 6a

rugged smelt
#

I confirm 👆 filtering my items by quality shows no items (worked before the patch). Sorting by quality still works, only the filtering seems to be impacted

hot reef
#

Also confirm

unborn vine
#

Can confirm

willow canyon
#

Same... I can't find some items that I have... the game is throwing empty searches...

bitter wyvern
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FWIW i've alerted QA internally about the bug report. Check_mark

opaque zodiac
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Also can confirm, Steam user. You don't even have to chose anything specific to filter, even on default it will give you empty list.

minor vessel
#

same problem

real tiger
#

iOS same problem

crimson hazel
#

Steam same problem

kindred fjord
#

Same iOS

limber mesa
#

Same on my TV

#

||Its not working to everyone on any platform||

turbid bay
#

Same same

drifting granite
#

Same on android

mighty salmon
#

Just noticed this. I cannot place a request to get items for my champion’s request.

limber mesa
#

(if u still cant, better make ticket - report)

uncut kernel
#

same Problem, on PC and on Android

rigid crane
#

Not being able to use the market effectively is severely crippling me. Can we get confirmation that they'll do a hotfix when they figure out how to fix the problem? At this point, I seriously wish they would just backtrack to the old version of the game. The improvements of this patch aren't worth the problems.

unkempt cipher
#

have same problem here on PC and iphone

mighty salmon
mighty salmon
mighty salmon
mystic rivet
#

Confirm, always says emptry.
Samsung android 14

marble forge
#

same problem on pc

limber mesa
#

DO NOT USE ANY FILTER (or very minimal) while using search. That's the only way for "work around"

green nebula
#

Sweet to see there is already something here. I haven't been able to find any rings with the search, have a bunch I would rather sell on the market then in the shop.

opaque zodiac
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I just go with Sort by: Most Recent without filter and try to find what i wanted that way.

I have over 400 locked items, finding anything specific without filter is just pain. I hope devs sort this out with emergency patch, and not with next regular patch.

Please devs, don't leave this bug active for too long 😦

native sphinx
#

Same problem. This bug does suck a little more than most I've ran into.

mighty salmon
#

I want to request items for fusion of the new blueprints. This is for my collection book.
However, nope.avi is playing in the background.
SadFaceEmoji

At least I was still about the equip my new Spellknights without issue though. $20+ AUD.

solemn knot
#

This is a serious problem that I hope gets fixed promptly.

copper tusk
#

Temporary fix:

set spirit to none and
set element to none

select other filter settings as needed

graceful lintel
zinc glade
#

Usually they fix such big bugs quick but now it already takes a couple of days 😦

south river
#

why matket still broken

tough tree
#

Filtering function when using during market posting or request still broken. Using Steam platform on my windows laptop to play the game.

lone island
#

I confirm that this happens on my end too. i play steam version

gentle parrot
#

Same here and some additional

"Player ID: Quarantina#32808
Platform: iOS
Operating System Version: iOS 18.2.1
Device Model: iPhone 14 Pro Max
Reproduction Steps for issue: search is empty and regular item selection created regular requests instead of guild request
Screenshots or videos: none
Problem I am having: my guild request is broken, I can‘t search and it just looks like a regular request happens and not a guild one"

solemn knot
bitter wyvern
#

The three listed bug fixes in the recent #📢|announcements post were ones which impacted players first and foremost.

unborn vine
#

Well you could argue that the KC one would costs kambam a few Mega Pack Sales becouse a few Player wouldn't make 4m and don't aim for the Titel, but I wouldn't. Pure Theoretical.

bitter wyvern
#

I mean, that argument could be made, but when you consider the bugged requirement for that task asked for 25% of the guild total needed to finish the entire event, it's pretty apparent everyone involved would know and feel it's obscenely unreasonably difficult, hence it being changed before the content pass expires. Moreover, I'm confident that the thought of, 'Oh no, we'll miss a few Mega Pack sales if we don't fix it!' hadn't ever crossed anyone's minds at Kabam Montreal when implementing the fix.

#

But more to my previous comment, I remain with my statement that the bugged task requirements did impact players first and foremost, at least in the sense of gameplay feel and not providing an enjoyable experience with the pass for all the players who'd normally be able to complete that task.

rigid crane
# copper tusk Temporary fix: set spirit to none _and_ set element to none select other filte...

Oh, dang this actually works. Which is not only helpful for helping people to search for items though the bug, but also means that the devs should probly be looking at how enchantments are affecting market searches as that's likely the source of the bug.

Can somebody tell the devs about this? Also, Paul's post should probly be pinned somewhere to let people know about how to work through this bug if that info isn't already pinned somewhere.

fallen pumice
#

I have to stop playing sadly..wating for bug fix. (I have nothing to sell, when I cant buy my platin items)

unborn vine
tall rover
#

My game has also been crashing much more often only when looking in the market

limber mesa
#

U will be kick out from Market*(and also from game)* if u idle for few minutes (maybe 1min+)

main path
#

This would probably explain why high tier items are having a hard time selling on the market since people are having trouble finding them. I was wondering why my flawless nightwing bolts were not selling for days at a time even at a low value.

winged saddle
#

Same iOS

ashen furnace
#

The amount of time that goes by without them fixing bugs is insane

proud birch
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You know it's been 6 days and 2 of them they were on weekend right?

twin maple
# proud birch You know it's been 6 days and 2 of them they were on weekend right?

Yeah mate, that's the issue. Today is actually the 7th day.

A lot of us rely on Market Requests for filling champ requests, getting precrafts, and earning gems. I haven't seen any recognition there is even a bug.

I'm subscribed so I've been paying to not play. I make Market Requests every day and also send out my teams multiple times per day. Neither of these things is working and it's putting a major cramp in the game for a bunch of people.

proud birch
#

Also already fixed, just waiting to push out the update

#

In the meantime, there are workarounds.

Really not sure what more you want from them

twin maple
proud birch
#

Ah well, that might need to be a larger post then because the thread you're in they have a pretty quick turn around in getting that addressed and upcoming resolution.

bitter wyvern
#

as acutely pointed out by Jackal, the bug is fixed internally and is being finalized before being pushed. This bug requires a client update in the form of a hotfix, which typically include multiple bug fixes as the process for those (as compared to simple server updates) are much more complicated and take considerably more time to go through the necessary internal checks and then the approval process by the platforms. For this reason we attempt to push as many bugfixes as is reasonably possible at the time. If this bug could've been resolved with a simple server update, rest assured it'd have been addressed earlier. BabyWhale_Cry

twin maple
# bitter wyvern as acutely pointed out by Jackal, the bug is fixed internally and is being final...

Awesome. I'm glad to hear from Staff on this issue. A fix will be very well received.

In future, when the game is this negatively affected by an update, an in-game mail acknowledging that the issue(s) are known and being worked on would be extremely appreciated by all users. None of this was handled well. A simple "We know and are working it message!" which has been done before goes a long way to cooling frustrations. Requiring users to join a Discord server and be subjected to genius comments such as "I'm not sure what you want" is the opposite of the way you want to go here.

proud birch
# twin maple Awesome. I'm glad to hear from Staff on this issue. A fix will be very well rece...

I'm not staff so if you don't like my comments they should have no bearing on the game.

  • As for in game messages, they have to do that for every localization. And usually that takes longer to translate than the fix does. Just something that has been brought up before so you don't think they're ignoring the suggestion.
  • As for it not being handled well, It was addressed within 40 minutes of the post, fixed, and then they had to wait on the platforms to push out said fix.
  • The genius comment as you put it, was misquoted, I asked what more do you want from them, because everything you complained about in your initial message was already available in the thread, addressed by staff, a work around mentioned, and a fix upcoming.
ashen furnace
# proud birch You know it's been 6 days and 2 of them they were on weekend right?

You know they send packs to purchase almost daily? You know the annoying red ! Mark for completed and already claimed rewards has been there for
Months right? You know I spend a lot of money on this game and asking for bug glitches to be fixed in a timely manner is not crazy, even if that’s working on the weekend to improve customer experience…

broken knot
#

I updated my client today, and this still isn't fixed it seems.

ashen furnace
proud birch
#

What are your operating systems? And devices? I'm on Android gs24 and it's fixed for me

broken knot
#

playing on steam

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I did update, I checked that game was in fact updated today, and using any search filters still results in nothing showing up currently.

jade echo
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it works on epic except the ancestor spirit is still missing and enchant inventory searching by quality is still bugged

broken knot
#

Game froze, and restarted, and suddenly this is working now.

solemn knot
#

Knowing the workaround has helped a lot here!

(Choosing the "none" option for enchants.)

solemn knot
#

Note that some things still don't show up even with that workaround. I couldn't request a Sokka's outfit at all, for example.

proud birch
solemn knot
limber mesa
#

Note : Some of Advance Search still broken especially if it involve Spirit filter

unborn vine
#

Elements too

drifting granite
#

This is fixed on android

unborn vine
#

Can't serach for wather Element on Android (request)

frozen walrus
# drifting granite This is fixed on android

I'm up to date on android

Enchants cannot be searched for in market if using element and/or spirit filter. (Haven't tried in inventory filter)

Edit: inventory filter works fine for me

limber mesa
crisp mural
#

If this criteria is selected it deactivate the apply button on IOS. Last update.

fallen pumice
unborn vine
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That's nice

solemn knot
#

A few items would still get hiddenm such as the Sokka chest, even with the workaround.

Things seem to be working fine now.

unborn vine
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They fixed a part of the bug, yes

solemn knot
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I haven't seen any related bugs yet, though hopefully saying that doesn't cause me problems!

hollow spire
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I have the opposite issue - I can’t filter the enchantments at all - in either the market or the shop. (playing on steam - haven’t checked ios)

solemn knot
limber mesa
minor vessel
#

hope they fix it as soon as possible.....
it is not only the search filter from the market it is also the search filter from the elements and ghosts from the normal inventory ..........

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and i am wondering why i read it is resolved .... 🤣 ...
sorry it is not ....

limber mesa
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Maybe because they dont have the :
stActionCheck Partially Resolved

minor vessel
#

hmmm .... where can i find the word PARTIALLY in that picture????

limber mesa
#

U cant because they dont have it stYetiLook

minor vessel
#

resolved means normaly they fix everything ....

minor vessel
#

i hope they will resolve it....

whole otter
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Not sure if this was reported but lower level players CANNOT search their own inventories for items, a level 65 player can’t search their inventory for t14 items. They can see them if they scroll through, but as soon as they filter, t14’s will be excluded

bitter wyvern
#

The fix for the bug reported in OP was at the time believed to be fully patched in the hotfix, hence the 'resolved' flair. After the hotfix, a new bug thread was created for the Enchantment filter which is currently
as 'Investigating', so I'll lock this thread and link to the more specific one to avoid confusion:

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