#Can a technical team help me solve my problem?

7 messages · Page 1 of 1 (latest)

candid gardenBOT
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@frail venture

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

  • Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
  • Your platform(s) (Epic, Steam, Android, iOS)
  • Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
  • Your device model (e.g. Google Pixel 7, iPhone 13)
  • Any reproduction steps for your issue
  • Any screenshots or videos
frail venture
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I haven't been able to get the correct solution, and all the emails I send are automatically replied by robots, which cannot help me solve the problem I am facing

frail venture
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I can't see my merchants and customers, and resource workers can't choose either

fathom solar
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Please do not make multiple bug reports about the same issue.

frail venture
fathom solar
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Wait for someone to reply to your support ticket as you were asked to do yesterday by Tristan

steep apex
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believe and wait