#Aniversery event took 3 days to show up

12 messages · Page 1 of 1 (latest)

fossil glacier
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I didn't get the first 2 rewards of the event. While I was logged in on my account. I tried on my Phone, Epic Games launcher and Steam nothing..

Kranxx#18892

cyan ironBOT
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@fossil glacier

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

  • Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
  • Your platform(s) (Epic, Steam, Android, iOS)
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ember radish
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Did you have NPCs at your desk?

fossil glacier
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A few

ember radish
errant ice
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I bet your king is at the counter 😅

fossil glacier
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He wasnt. He came casually walking in this morning.

errant ice
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It should not be like that. U should file a ticket so someone can take a look at it...

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?support

strong muralBOT
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Use the in-game "Contact Us" button found in the Settings menu or our official support site.

quick owl