Hey. I purchased monthly subscription 30mins ago. I still don’t have the perks.
Any ideas?
#subscription bug?
radiant orchid
snow jewelBOT
@radiant orchid
[This is an automated bot response]
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alpine schooner
It Can take up to 24 hours to arrive
radiant orchid
What subscription program doesn’t allow benefit as soon as you purchase. Imagine waiting 24hours for Netflix after purchase. Seems weird to me
foggy drift
It has to do with your platform sending money to Kabam
winged sand
What subscription program doesn’t allow benefit as soon as you purchase. Imagine...
It's a payment processing thing, yeah. We give you the subscription as soon as we get the payment, but it can sometimes get delayed in the handover (there might be a minor issue with your credit card, or the platform might be waiting for your exchange rate to pivot to a more favorable exchange before pushing it through, etc.)