#Tower of titan can't progress

26 messages ยท Page 1 of 1 (latest)

wintry lance
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Hi,
I completed successfully two time the first floor but after completing it i'm reset to lvl 0 and can't progress further, is this a known bug and if yes is there a way to goes around it ?
device : Android
Name : Wazo#69544

oblique quiverBOT
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@wintry lance

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

  • Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
  • Your platform(s) (Epic, Steam, Android, iOS)
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random cloak
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Someone else reported the same bug the post below yours. What tower level are you trying to do?

wintry lance
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Alpha tower i'm low level ๐Ÿ™‚

nimble arrow
# wintry lance Alpha tower i'm low level ๐Ÿ™‚

Any chance you could take a screenshot and show us what doesn't work ? We're trying to reproduce the issue on our end, when you completed the quest, your party icon didn't move "up" the tower ? and you were able to simply send another party right away ?

wintry lance
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in the order, u have the time i click to send a party on the button that ask me to send a aprty to the first floor

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and then the usual process untill it just roll back to ask me into sending another party

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did use some gems to try to get screen fast ๐Ÿ˜‚

nimble arrow
main sonnet
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Iโ€™m having this same issue and took a screen recording of it if that helps.

nimble arrow
main sonnet
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Yes

nimble arrow
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If you have a screen recording, yes please send it here, and I'll send it to our QA team

wintry lance
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i'm gonna try to send my team on mobile and take her back on steam to see if its a mobile only issue

main sonnet
nimble arrow
main sonnet
# nimble arrow Thanks!

Sure thing. Iโ€™m a new player and honestly thought I was doing something wrong before I checked the discord

nimble arrow
nimble arrow
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@main sonnet @wintry lance We were able to reproduce the issue, if you open the menu from the side button in the Shop it will not prompt a difficulty selection screen, but if you do from the Quest selection screen it will. Since selection difficulty is required, it would not let you progress in the Tower. We will be deploying a fix a little bit later, but in the meantime, if you want to progress, open your quest selection screen and click on the Tower Quest and it will prompt you to choose a Tower.

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@random cloak This issue could only occur for players who do not have an alternative tower selection, ie. player under level 35.

main sonnet
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Ahh got it. Okay Iโ€™ll give that a shot

nimble arrow
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Thank you for reporting the issue! We'll release a fix shortly for other players ๐Ÿ™‚

wintry lance
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ok, nice i hope it didn't impact too much player ๐Ÿ™‚