#Add a channel with multilanguage.

35 messages · Page 1 of 1 (latest)

crisp basin
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Add a channel with multilanguage.

signal crane
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The reason there isn't one is because they don't have the staff to moderate it

crisp basin
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Well, they hire people for language moderators or I think they can't do it if they really care about their players.

errant jackal
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The discord is actually not really an official place. Even the kabam employees are here on their own discord accounts. Most of them moderate it on their own time, except for probably Tristan.

fading canyon
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Nah, I still do it on my free time. It's a part of the job description for me, Richard, and Dae though.

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To address the suggestion though - I think you might either be overestimating how big Kabam Montreal is, or underestimating how expensive live moderators are. It's the same thing as why we don't have in-game moderators - it's just not in the cards, budget-wise. We're only able to offer what we do here because we have people who can pull double duty to moderate, and that means being limited to their fluent language spoken.

errant jackal
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I got close enough stFaceHappy

crisp basin
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And they cannot use players who want to moderate without the need for a salary, only if they want to do it on their own or that is not allowed in other games either and since most of the moderators are like that.

fading canyon
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Correct, yeah

signal crane
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Well, problem with player moderators is you need someone to moderate them

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That's even assuming you can find players you trust to moderate in that language

fading canyon
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We can't use volunteers because accountability and reliability are necessary, and you can't get that with a volunteer force

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Volunteers work great for things like fan servers or community servers based on shared interests. But when it comes to anything company-official, the accountability requirements go way up

crisp basin
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Well then, there will be a selection to find moderators who speak English so they could moderate in their language and communicate with the main moderator.

fading canyon
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I mean, that basically sounds like what we already do in #🔗|projects-and-resources

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We fully support fan-driven ST servers in whatever language, and have them prominently pinned in that channel as well as directing people who come here looking for support in that language to the appropriate server

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That's about as "hands-on" as we're really able to be with it, but I'd say that's a pretty solid amount of support given that none of it is required

crisp basin
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Well, it's fine if you can't, you can't, it was just a suggestion, I'll stop writing on the discord, I'll just limit myself to reading. Thanks anyway and sorry for the inconvenience caused.

fading canyon
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No no, no inconvenience at all! And you're welcome to keep speaking here, if you want to

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I just figured you'd want an explanation as to why things are the way they are

errant jackal
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Dutch channel when?

clever anchor
fading canyon
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And since most governments (as well as, y'know, ethics) generally frown upon contractually required labor without any compensation, that brings us back to budget.

clever anchor
fading canyon
# clever anchor I mean either they maintain that standard, or they lose that position :) Anyway ...

Nah, I don't think this is derailing - it's addressing exactly why this suggestion can't happen.

And right there, it's a perfect highlight of the problem. "They lose that (unpaid, unnecessary, volunteer) position" is not really much by way of stakes. Especially when you consider the legal ramifications a company or studio could face depending on what sort of things are permitted to go on without our knowledge or oversight on an official company/game platform.

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If a company pays someone to do a job, and they don't do that job, while the company is responsible there's a degree placed on the employee. When a company asks Some Guy to do it and relies on them because they said it's cool to, and they don't do that job, that's squarely on the company.

clever anchor
signal crane
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Mass banning
Power abuse
You know, the usual

clever anchor
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Mass banning it VERY easy to catch, trust me on that...
I was part of a server team and they hired a batch of 8 new mods, within 12 hours one mod went rogue and banned like 6 people. they got blacklisted from the community, the wrongly punished people were pardoned and everyone moved on.

fading canyon
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People do some wild stuff in places you'd never expect

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I heard about people using League lobbies to facilitate drug deals a few years back, just as an example. Which is pretty different from the situation here, but demonstrates the point that "what you expect" is not really an accurate view.

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The point is, it creates a totally unnecessary liability, which does not fly

clever anchor
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I could see not wanting to have other servers with shop titans name or logo, because they might be grabbing ip's with bots or scamming them but adding something in this server where you guys are activly watching things like that are less likely to happen IMO