#King is not Showing Up after 24 hours

208 messages · Page 1 of 1 (latest)

minor zephyrBOT
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@signal charm

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tulip pollen
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It can take longer then 24hrs that's not a bug

crystal obsidian
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its 24-48, 36 is still in there (provided all conditions are met)

signal charm
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Conditions are met

ionic thistle
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I'm seeing much longer king times as well

signal charm
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We bought the dessert guy because we thought we would be getting 12 hour turn arounds. That was nerfed. Now it’s longer than 24 hours and you’re telling me 24-48? The point of buying the desert guy was to reduce the time.

crystal obsidian
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dessert guy gives double sales, time is the same

signal charm
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It was “originally” less time

fiery dirge
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Do you have something superior+ on display that’s not locked and that’s set to rack mode in the crafting menu? As well as no worker or resource worker at your counter?

signal charm
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Yes to all

fiery dirge
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Definitely no one at your counter? that trips a lot of people up

signal charm
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Naw I’m almost instantly removing them

main willow
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Yea sometimes its taking really too long. I've had to call the police more than once already and report him missing because he was nowhere to be seen for a looong time

signal charm
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Hahaha Wonder

fiery dirge
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And definitely rack mode not chest mode in the craft menu?

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Are you clearing your counter of regular customers frequently too?

signal charm
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Yes sir.

A guild mate found the updated purchase explanation. This could be why:

after 24hrs, every sale has a chance to trigger king with that percentage going up slowly over time till it hits 100% after 48hrs

dusk bone
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Usually what holds the King up for me is waiting resource purchase (like Selena) or a champion request (like Argon). If one of them hasn't turned over in a while, a few minutes after I send them on their way, King shows up.

fiery dirge
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Champion requests do not have anything to do with the king

fiery dirge
signal charm
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Whoops my bad.

fiery dirge
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But as you were asked already to do, please can you provide the information the hamster bot asked you for when you posted this issue

signal charm
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I’ll wait for the 48 hour mark and if he doesn’t show up I’ll update it.

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I’m not the only one asking about it as you can tell.

gritty bear
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just out of curiosity if the king takes 48 hours to come when you bought the desert worker then what was the perk?

half garnet
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Double sales

fiery dirge
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You are guaranteed he will buy two items

gritty bear
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so the chance for double sales. b/c if he comes in 48 hour intervals then its like you didnt get the perk at all

fiery dirge
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Well. You’d only have one sale every 48 hours without the baker

half garnet
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No chance, it's guaranteed

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With the chance for a triple sale

signal charm
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So the chance is a triple sale or nothing

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That’s the perk

fiery dirge
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No. You are guaranteed two item sale

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Without the baker there is a 10% chance he might buy food too and only one other item

signal charm
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If he comes in 48 hours and requests 2 items no perk is there. Only when he requests the third is the perk activated. Correct?

fiery dirge
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No

signal charm
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Before the desert guy it was 1 per 24 hours

fiery dirge
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It doesn’t matter how long he takes to come. If you own the baker he will 100% of the time ask for two items (and a 10% chance he will ask for a third food item)

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It has always been a 24-48 hour time window

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always

gritty bear
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so hypothetically someone without the baker could sell just as many items than someone who has the baker

half garnet
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I guess?

gritty bear
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b/c if someone with the baker sells 4 items over 96 hours because the king only showed in 48 hour intervals vs someone without the baker could also do that provided the king showed every 24 hours

half garnet
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Before the change the time between visits was 12 to 24 hours so you could make the same argument there

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That's why many people see this as the worst perk out of the paid workers 😅

gritty bear
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yea i feel ya

signal charm
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Thank you Azuris for being transparent

slow moat
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So me and a guild mate timed it, he came for me at 50hrs and still hasn’t shown for my guild mate at 50hrs in. Please someone fix this

slow moat
fiery dirge
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It is

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If he hasn’t come you need to ensure you meet all the proper criteria

slow moat
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Then it’s broken

fiery dirge
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And also that there’s no NPC stuck outside your shop

slow moat
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We have. We have been double checking for four days to make sure

fiery dirge
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What are you trying to sell him? Can you please post a screenshot, and also a screenshot of that item in the craft menu, and a screenshot of your shop please

slow moat
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Outside the shop? I’ll double check, but there should only be one work or champion at a time

slow moat
fiery dirge
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Can you post a screenshot of your shop too please?

slow moat
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That good enough?

fiery dirge
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I would suggest moving your counter away from your door. You’ll be blocking traffic with it there

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You could try and remove the item from the shelf and put it on again it might help him come

slow moat
slow moat
fiery dirge
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Have you tried to move your counter further from the door

spark light
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I have been waiting for 50 hours now for Reinhold to show up

fiery dirge
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You will be blocking the ability for people to get into your shop. You also can’t have a full counter of people in your shop waiting like that

slow moat
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Everything you’re saying about my counter has never caused a problem in over a year? Is this a change with the new update, because before the update I had the king coming almost consistently between 24-28 hours for months if I had an item ready for him

vocal osprey
# slow moat Everything you’re saying about my counter has never caused a problem in over a y...

no that's not a change with the update. The king always had 24-48 hours (except for the short period when the baker was introduced to the game) and blocking your counter could always cause issues in customerflow (which also can but doesn't have to affect the king).
I don't see any ressource worker at your counter, so that's not your issue. what you can try is putting the item in chestmode and back to rackmode (the rackbutton on the bottom of the blueprint) and put it back on the rack. that might or might not help

vocal osprey
spark light
scarlet bluff
spark light
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Nope I changed it in last few hours as everything was spread more apart

fiery dirge
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If you don’t have enough on display in general you won’t have good customer flow so the king will struggle to visit as he depends on customer flow

spark light
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All was sold out in last few hours

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Was on meetings at work so didn't craft

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Picking that up now though

scarlet bluff
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I ask because that means you have very few customers entering which means he's very likely not to come

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For reference

image.png
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No customers walking in = no chance to trigger him

spark light
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For past 40 Hours only knife table's were empty all other racking was near full capacity

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I don't usually complain about customer flow

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In next few hours I will be back on track with stock and see then

slow moat
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This is not the limit of what we tried, but just some of the examples

Reinhold.png
spark light
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First time for me and I play since last August

vocal osprey
slow moat
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I filed one ingame over a day ago. Waiting on response.
From experience, most players I’ve talked too assume they just messed it up. Since we are only looking at around 2 king runs if he runs long… I expect the next week or two for more players to bring it up. As it’s at least two of us in the guild, it’s less like to be individual accounts, but might be by operating systems? That still seems unlikely unless king’s arrival is generated at the device level and not a command from the main server

fiery dirge
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probably best not to say stuff like that given this is a game also aimed at children 👀

signal charm
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In all honesty and jokes aside though, that was the longest I've ever seen him not show up.. hence why flags came up...

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If you're a child and know what the definition is, you're smart as heck.. otherwise, it's clean and not against terms

signal charm
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Whomever sent that warning needs to read the discord TOS prior to issuing warnings.. The TOS states that you need to be 13 years of age or older to use discord. Just sayin...

lunar quail
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From #📖｜guidelines

Content that is hateful, harmful, inflammatory, malicious, religious, political or otherwise deemed inappropriate for the server or its health is not allowed. This includes but is not limited to the harassment of any user(s) whether a member of the server or not, directed insults or public callouts that shame or disparage another user(s) for any reason, or soliciting others users for gold, gems or for any other inappropriate reason.

This should go without saying, but jokes about sex work fall under "inappropriate"

signal charm
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Noone said such a word.. regardless, I'm not gonna blow it up..... You win Trismas...

lunar quail
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You did, yes. It was deleted.

signal charm
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Trismas.. it's in the main post.. just delete the thread

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I did it for you

main willow
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Its just saying something like "King was in the coffee shop" or "King was in the supermarket"

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giving a warning for "king was in the Insert place where sex professionals work" is really derogatory towards sex workers imo

signal charm
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haha sthap

lunar quail
# signal charm I did it for you

I think we may be speaking past each other. I deleted the message you were warned for. Whatever you changed was not something you were warned for.

signal charm
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It was the same message

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So i got rid of it to avoid any further issues

lunar quail
signal charm
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But neither is discord Trismas..

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You need to be 13 years of age to use it

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But we don't need to go down that rabbit hole.. what's done is done.

lunar quail
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It is, yeah. In all honesty it really wasn't that big a deal in and of itself. The larger problem (IMO) was a moderator told you it wasn't acceptable and you argued that it was, so I wanted to reinforce the point that no, it was not.

signal charm
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Understandable.. no offence taken, however I believe we all need to revisit Shakespeare history and or any medieval / renaissance period which is taught to kids in school on a daily basis. I was 12 when I first learned about Shakespeare and they did not go quietly into the night..

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No hard feelings

lunar quail
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None here either!

slow moat
slow moat
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42 hours on this king visit. Still way longer than before the patch update, but at least this one wasn’t over 48 hours

valid vault
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I have also noticed a considerable increase in time between visits. I am familiar with the requirements. I make an effort to keep my counter clear, especially with the king's timer past 24 hours. I use the same item every time (I keep a stack on hand especially for him). Not locked, no issues I can determine, I have plenty of customers coming in.

With all that, in the last...maybe month or so, the timer has gone from consistently 24-30 hours, to always at least 40. This latest cycle, I am 90% sure it was over 48 hours. Absolutely nothing has changed in my routine or shop layout (aside from adding essence bins, but that was after this started.

I have been trying to determine anything that might have changed, but nothing stands out.

lunar quail
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No changes should have been made there, and confirmation bias always rears its head with updates and things like king visits and small talk success rates. But I've let QA know about all of your reports, just in case something unintended happened.

valid vault
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Thanks Tris. I know it's entirely possible RNG is just swinging the opposite way right now, but I just find it odd that it has consistently been at the far end of the timeframe. Although hopefully me simply taking issue with it will convince the hand of fate to swing the pendulum back in my favour 🙂

slow moat
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Right, that’s basically where I’m at.

honest magnet
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Just adding my experience - I too feel like King has been visiting me less frequently, even though I meet all requirements.

Maybe its all in my head.

mighty turtle
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I've seen king once in the past week

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well

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it's been at least 5-6 days

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and he only came when I accidentally had a different item unlocked

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it seems he has no interest in my t12 and t13 green + blue items lol

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open counter, no workers waiting, no customers waiting

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fresh baked item on shelf

vocal osprey
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Have you tried locking and unlocking those again? As that sounds like something with the items is wrong.

fiery dirge
slow moat
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Last king was over 60 hours….

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He came after 60 hours, I’ve had gear and the two items he bought today were put up after 24 from last sell

IMG_1757.png
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And yes I have tried everything in this channel

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also, ingame tickets was filed before my first post in this channel, so wait on tech to acknowledge my report for over a week in game

lunar quail
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As mentioned in the thread above though, we're already looking into if there's anything causing King delays

slow moat
lunar quail
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Looks like it just hasn't had its turn come up in the queue yet. Which is surprising - we're still backlogged from the login issues, but I don't think we're "almost a whole week's delay" worth of backlogged. I'll ask after it.

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Again though, since I run our CS team, you won't get any more info there than I've already provided here.

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Could just be RNG, could be some bad item management (something being in the wrong mode without realizing it, etc.), could be an issue. If it's an issue, the team's already digging at it, so there's no real further action to be taken on your part.

slow moat
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Rodger

neon wyvern
slow moat
neon wyvern
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Definitely not saying it's the only issue, but it definitely can delay king if you got customers completely blocking the entryway or just no room for him to stand.

slow moat
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Can and does are totally different, has literally never caused an issue for me because the space works great. If it’s an issue, it because the code changed. Unless I’m lucky enough to have perfect rng for years (hint, definitely not that lucky).
I appreciate that you guys want to make sure it’s not a common problem, but I’d appreciate if you also don’t insist I’m an idiot. I find the constant insistence that I’m just lying to you guys when I said I’ve only had a problem after the update extremely insulting at this point.

lunar quail
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I can assure you no one thinks you're lying

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Nor do we think you're an idiot

vocal osprey
lunar quail
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What I do want to stress, though, is just how frequently we see claims like this that invariably turn out to be caused by the troubleshooting steps we've listed above. Or how frequently those turn out to be the case after the user in question claims they checked all those elements and it's definitely 100% not those.

It's nothing personal against you. At all. It's people volunteering what solutions they have available while waiting for the thing you already know is under investigation, based on a wealth of past experience.

slow moat
vocal osprey
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It should stand somewhere freely without anything blocking spaces arround it and best not directly next to or in Front of the entrance. At least that's what i've been told and it's working fine for me

slow moat
# lunar quail What I *do* want to stress, though, is just how frequently we see claims like th...

That part I get. I have done extensive customer service and I’ve been a network administrator for three different agencies. If one mod seems to have addressed the issue though, additional people throw in the same thing over and over again instead of waiting for someone to at least look at the code, isn’t necessary. When you politely decline their advice and they continue to insist that you are wrong, that is definitely disrespectful. If a person did that to you when you in a conversation in person, it’s much easier to see why it would be offensive.

lunar quail
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To a degree, I think people may actually be mixing up who's who

slow moat
neon wyvern
# slow moat Can and does are totally different, has literally never caused an issue for me b...

I'm not insisting anything but we've had a person here reporting seeing king enter street and just walk away multiple times and they solved it by unblocking sides of their counter. They also mentioned it might have completely skipped a king visit for them so it took over 2 days for him to actually buy something arlt times.

Doesn't have to be same scenario but it can't hurt to give it a shot until support gets to your ticket and sees if something else is broken.

slow moat
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Uhm…. I definitely think something is wrong with king. I don’t believe this is normal

IMG_1794.png
crystal obsidian
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yes it is, hes a champion

fiery dirge
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he's a guest champion

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he's back as of 10 minutes ago 🙂

slow moat
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That’s great, understood that part. Why is he way over there? I’ve never seen him show up that far from the counter and the consensus above was that he wasn’t showing up on time because he couldn’t get to the counter. Then this happens

neon wyvern
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He's a champion
When they visit they track down your shopkeeper and ask for their items
Odds are your shopkeeper was next to the ether bin close enough to trigger the prompt

slow moat
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It’s been years since my shop keeper was last free

slow moat
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King showed up at 34 hours with the desk moved still long but might fix, will let you know after next king visit

neon wyvern
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🤞 he starts being regular once again.

slow moat
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Hopefully, he was ran late once and over twice before this, so if he is on time twice in a row I’ll call it a success

slow moat
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So 44 hours. He’s technically on time, but I’m playing more after t13 and seeing the king less, which is still obnoxious

slow moat
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So, how come he takes forever to show up? Calling this rng seem a bit over the top at this point. I went months getting king almost immediately after time if I was active to being more active and getting way less response from king. I’m going through more volume, more hero requests and more workers along with more customers, so what is it I’m doing wrong here?

remote solar
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Just to throw in here, since the update, the first two king visits were right at the 48 hour mark. The most recent 2 were at the 36 hour mark. Before the update his visits were much more randomized in timing but leaning closer to the 24 - 36 hour mark.

slow moat
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So king just showed up at 49 hours. Even with me being on quite often last night and for hours this morning

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@neon wyvern

neon wyvern
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Rip
Did support ever get to your ticket?

slow moat
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Yeah, two days ago. They just asked me to reverify the above suggestion (they actually had less advice there). I’m waiting on next reply

lunar quail
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Can I ask clarification as to what you're hoping to hear/achieve?

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It's already been stated that this is something actively under investigation, and explicitly that support does not have anything else they can tell you or do for you (because it's currently being investigated). You're getting less detailed info from them because they have less info, since a significant amount of your conversation has been done here.

slow moat
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I’m more confirming with the admins that it wasn’t the previously list problems. I’m kind of expecting the in game help to fix the issue

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I’m probably also venting in a way because this has been a significant frustration in game play. If I hadn’t invested both time and money into the game, I’d have stopped playing

lunar quail
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As I explained a couple of days ago, I'm the head of our in-game support team. You will not get a different answer from asking in a different place.

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I understand being frustrated, trust me there. But there really is nothing else to do but let the dev team do their thing.

slow moat
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Sounds good, I don’t think I need this ticket anymore, not sure if you want to keep it open

grave willow
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Just want to add that I’m seeing the issue also. Been playing for a long time and I know the requirements and I’ve also always tracked the timing of the king’s arrival. Here’s the past few weeks:

4/19 8:23am
4/22 8:26am (>48hrs)
4/23 11:52am
4/25 8:53am
4/27 9:30pm (>48hrs)
4/29 4:48pm
5/1 9:52pm (>48hrs)
5/4 6:05pm (>48hrs)
5/6 11:15pm still not here (>48hrs)

feral urchin
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I’ve noticed in my experience: meeting all the requirements for him to show up, he arrives sooner when I have 25+ items to choose from as opposed to only leaving out specific 2-3 items to force him to pick those

neon wyvern
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Hmm, could be something, I always have 20+ items for him to choose and he seems fairly regular. Granted I don't really pay much attention to his visits at all.

potent loom
slow moat
grave willow
slow moat
scarlet bluff
grave willow
# scarlet bluff It increases for every customer that enters yeah I posted the proof earlier in t...

Thanks Reiga. I know my conditions and preparations have not changed for the kings arrival, but there has been a distinct difference in frequency after the recent update. Can you please confirm if this is something Kabam is looking into? I thought if I was on frequently (which I am), that the king would arrive within 48hrs if conditions were met. Is it possible to meet all the conditions, be on game frequently and have him arrive well after 48hrs has passed? That is what is happening in my shop.

scarlet bluff
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It's being investigated yeah just to make sure nothing has unintentionally broken

grave willow
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Ok thank you ❤️

slow moat
sudden blade
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I'm going on three days without the king now, despite being constantly active and cycling through customers like a mad thing. I sure am glad I didn't waste money on the baker. 😛

feral urchin
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I bought the baker for the extra bps and +1% surcharge bonus. The king perk was more of a afterthought bonus to me

signal charm
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wow.. didn't expect this to blow up like this

neon wyvern
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Turns out king is being lazy lately

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We've seen that once before

signal charm
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Damn I'd say.. lol... I'm sure they'll fix it..

sudden blade
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I had a t13 green shiny Pandora's Box in my shop just under a week now, and the King wouldn't show. I decided to experiment, and tried putting a green shiny item I can't craft on the shelf. He showed up immediately and bought that instead.

slow moat
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Huh, that’s weird

mighty turtle
grave willow
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I think another issue may be when Kabam says 24-48hrs many of us may take that as the range or span of time in which he might show. I wonder if it’s an average for Kabam, meaning he may show up after 48hrs depending on how many customers visit your shop, but many players might be thinking it’s a max of 48hrs and he’s guaranteed to show up by then (or your pizza is free 😆).

lunar quail
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Don't quote me on this (he says, knowing he'll get quoted anyway :P ) but I believe that 48 is meant as an upper limit, not an average. But that's also assuming no other kingly blockers, so "within 48 hours assuming nothing is happening that would prevent him from spawning, up to and including a lack of customer flow"

sudden blade
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Okay, I think I've figured out the bug. If an item is set to not go onto shelves automatically then the King won't consider it a valid item. I locked all of my t13 boots except for the King bait item, set them to shelf mode, put out the bait, and King showed right up. It's a bit of a pain to micro, but that's a doable workaround until they've patched it.

crystal obsidian
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thats not a bug...

lunar quail
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That's the intended behavior, yeah

sudden blade
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Even when you've manually got the King bait item on the shelf? That's a very weird design choice, and you should probably mention it in game somewhere. That's almost certainly why so many people complain about why the King never shows up.

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This honestly really messes with my playstyle. I deliberately have my high tier items set to go to storage because I don't need more than one on the shelf, and king bait items are always going to be from the highest tier items. I'm going to have to micro it constantly just to get him to show up.