#Online Option Not Working

1 messages · Page 1 of 1 (latest)

foggy mauve
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Hi there,

I have not used the Online Multiplayer feature of this game in a while. When attempting to select that option, nothing happens.

I have tried switching back to stable branch, verifying game files, and even re-installing the game completely... but to no avail.

Is there anything else I can try or do to fix the issue I'm having?

Thank you for your upcoming support,
Hash

rose scroll
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Not sure which “stable” branch you mean - do you mean the previous/ legacy branch?

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Perhaps you could tell me - do you see leaderboard scores or not?

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If you can’t see leaderboards either, please make sure you are signed in to Steam and showing as connected to platform and then on the same PC as the game please point your web browser to https://services.synthriders.net - if you can’t reach that site you won’t be able to access any online game services

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If you have an Eero router, this will be the issue and you need to put an exception into Eero secure for that site.

foggy mauve
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I was fixing it when you sent your message xD

foggy mauve
rose scroll
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All roads lead to Rome 🤣

foggy mauve
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I did have a bunch of unnecessary folders installed... notably Melon Loader stuff for mods. Not sure if that could have caused an issue

rose scroll
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We always keep that up to date with release now that it’s all live - and you get patches first (always road tested first of course!)

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Everyone seems to have had different reasons - some twitch credentials, some a bad settings file, some exotic parts of the Unity caches outside the game folder…

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We’re not sure which is the main root cause; but we have a much longer list of things to try in order to fix it now

foggy mauve
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Gotcha. Seems like everything is working after importing all the songs, avatars, stages, and mods. Will check for leaderboards scores in a sec, but if you meant in Solo, then yes

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Update: Yes I can see leaderboards while in multiplayer as well

rose scroll
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Yep! You wouldn’t be able to get into multi if you couldn’t see the leaderboards 👍