#unofficial-troubleshooting
1 messages · Page 58 of 1
512.xx was not working right in some stuff, had odd flashing in DX9 games of all things
hi uh, just wonder if any other person got it too,
It's been a while since i played div 2 , so i decided to play it again.
when i open the div2, and played for a while
it just simply crashed my pc out
i've tried with other games and it didn't crash.
i wonder if this a known issue
very known issue.
reboot, might go away for a while.
I would scroll this chat back a bit, see what fixes people have tried.
noted, thank you Moonie
No problem. The 'reddit fix #1' people talk about with turning off Exploit Protection on the game executable does work but is an ugly thing to have to do in on my opinion. I did it, it works, so gl.
still doesn't solve the forever load and login times but there you go.
playing on a gaming laptop here (asus TUF series)
ive read a post on reddit like 3 days ago and they said turning off your overclocking, or overclocking apps (in my case asus armoury app)
is one of the good ways to greatly reduce the crashing frequency.
before i turned it off i was crashing every 5-10mins
after i turned it off i only crash like 1-3 times only per day, which is tolerable for me
Why would you overclock your oven more 🤣
Im having controller problems. I can't seem to aim. I try holding L2 and it just glitches back and forth between aiming and not aiming. I'm using DS4. I don't have this problem with other games, I can't seem to narrow down any in-game options that would mess with anything.
Nvm either I needed to emulate it as a 360 controller, or I solved a latency issue lol
I've been getting a ton of crashes lately - All seem related to something with the inventory. Clan mates have been experiencing the same thing. Anyone else?
I’ve been getting this since early last year.
Specifically with regards to being in inventory?
I mean, i have always had crashes in general. These days they mostly happen when i am in inventory same with clan mates
Has ubisoft made any official statement regarding fixing the constant crashes and absurdly long loading screens? When is the next patch coming out?
All we know is a fix won't be coming till Tu16
Yannick on Twitter: "We are investigating the reports of stability issues. I'm not sure why you're under the impression that we would wait for TU16 to deploy fixes if we have them. We already made 15.1 and 15.2 to deploy urgent fixes, we will do it again if we can"
browsing through every items in each category, and additional browsing through every color for the weapons or gears in every gears
Omfg it crashed AGAIN
I can complain all I want, but the fix I have to wait.
It was working in a couple days and now it crashed.
It seems you have maxed out your proficiency in crashing
It seems to crash after the final phase of the pentagon mission, It happens on xbox one long ago.
Its all fine now.
Trust me, it won't be fine later
Yea right, don't know how we even dare to get the impression... maybe because the crashing issue(s) and more buggy nonsense persists for month and even longer by now, but yeah how dare we
It's not the servers, just legit unstable game since the update
And release..
Was Division 1 also unstable during launch or open beta?
Can't remember ever crashing in Div 1
Then again I came into the game late
Anyways, the crashes have pretty much have me excited for upcoming Outriders expansion
Div 1 never really had any problems was one of the best games ngl
Well, we're under that impression because the fix never comes. It's been crashing for a while now and I did not easily find a official statement about that... Had to come to unofficial troubleshooting channel on discord to have some kind of clue
I have absolutely zero faith in that statement
Does this chat count for hardware related topics?
If so, I've been having an issue with my ps4 where I've been getting a bit of input lag no matter which controller I use
Would an external hardrive being connected be the source?
Hardware is fine, as long as it stays somewhat div2 related.
Okay, it also happens when I play the division 2
I drift while aiming my mantis sniper rifle in Tom Clancy's the division two
Has there been any news or communication regarding an eta on the PC crash fix, have crashed 3 times in the space of 45 minutes this morning.
Being looked into, fix will deploy as soon as it's ready.
Does only my game crashes without the any error msg? I got PC (Intel Core i7 9th Gen, 32GB RAM, RTX 2060, drivers updated, game installed on SSD drive, computer was recently cleaned, thermal gel is fresh) I checked game file integrity, reinstalled once, disabled DX12. CPU/GPU/RAM usage prior and right after the crash is normal. Edit. also Corsair iCue RGB and MSI Mystic Light is disabled in game options
Hell no, that would actually bring more PC users back 🤡
@rose lotus I get you are disappointed but please refrain from the constant negativity. Besides, Yannick has already put out a statement saying they are looking into it. No ETA but still, solid confirmation they are working on it.
You'll have to forgive me if I don't believe him
I have had the same crashing issues on pc for a long time, i came back to the game after a long break and the past few days ive had no issues, knock on wood, could be anything or they could be doing things in the backend. I feel like they have made changes already just not announced yet.
You don't have to believe him, that's fine. But inflammatory remarks on every mention of crashing is just uncalled for.
Can anyone help me?
im trying a pistol build from time to time, but sometimes and especially when in countdown, the hud element with weapon magazine etc is inside my crosshair making me miss 90% of my shot, cause i cannot focus.
i have posted some images to imgur,
i have tried editing hud trough ui, but its a non movable element.
i have tried changing settings that have anything to do with ui no luck so far.
can anyone help me with this?
i think its more noticable when playing countdown, because of the non respawn message. The additionbal height makes it go trough the crossahair.
Left shoulder is less bad, still bad, then the right shoulder.
when doing normal content, with respawn enabled the impact is less, but still pressent.
I would like to drag it somewhere else, i dont care where. but its to much in my face.
it seems i only notice it when using a pistol.
Yeah, it's been crashing at least once per session, appr once per hour but often within the first 10 minutes, for like a year now. It just freezes and need termination by Task Manager. I kinda given up hope they'll ever fix that. It might be an audio thing, perhaps the anti-cheat, I don't know. It happens playing solo or in coop, walking down the street or in the middle of a fight. And now I can't move forward with the manhunt either. The second key never dropped, or Kelso bugged it, says "0 keys" and mission is still active even though target was killed weeks ago. I also killed the 3rd target (Chang) today, but progress is of course locked at the 2nd key. Tried to report this as a bug, got a time-out. Tried to post on a thread in the forums, server wouldn't let me. Seems not much is working...
😔 i usually crash once/session recently to
wether it be 15-20 minutes in, or an hour+ in
Ryzen 9 5900X,RTX-3070 Founders Edition, 32 GB of Ram, game is on a SSD
anyone else having a dismal experience lately on PC with constant crashes or disconnects
Almost all of us here
please increase crash issues priority, months without content & playing fine, now we have new content I cant even get off the character selection without the game crashing :/
if only they fixed the crashing on pc during the pts, this issue should not exist.
So during the day my game didn't crashed
but now it starts crashing way too much
almost like crashes are set to start at an specific hour for me lol
i cant believe this
i cant even get into my game
it crashes at the anticheat screen thing
im not cheating btw
🤨
Does anyone else get a huge fps flux, you can one second be at 118fps but you turn to look at something, and you're 62fps, I don't know why this is the most inconsistent fps game I have
It happens to me on specific areas with too much N A T U R E
Even at lowest settings and 50 resolution scale thing your FPS get nuked
I have been playing on lowest settings for probably a year and 75% resolution scale from 1440p, I seem to experience it often when I face something with lot of polygons, or I don't know
i just do it with 50% and 1920 bc i want the game to look perfect and fast
any idea what is the problem here https://i.imgur.com/7P2lx77.jpg
its the jammer i think but i cant reach it
switch to pulse to scan the area, then use an oxidiser chem launcher or something to kill through the ceiling/wall
Is there a way to lower cpu usage in the game?
use the frame rate limiter
So, have they told us when they're going to fix the crashes?
Not really
🤷♂️ change some settings
or well get a stronger CPU
a 4 core 8 thread CPU is starting to not be enough in 2022
youll prop want a 6 core 12 thread or better CPU
did they patch? im not getting the teardrop logo stutter anymore
yup
Personally noticed the game despises being tabbed out of. Since I reduced doing it close to zero, crash rate has dropped signifficantly.
really? I alt-tab all the time, and rarely crash (approx once every 3-5 hours)
You call that rarely crash? When I don't alt tab I can run a continuous session during the weekend without a single crash
Well I guess for Div 2 standards a crash every three hours could be considered rare
rarely compared to what many people complain of, I mean
my approximation is very much an approximation, though - sometimes I'll crash twice in 10 minutes, other times I'll play 15 hours over a few days without a single crash
More than rare, that's a bloody blessing from heaven
it feels like a blessing reading others' complaints, but yeah - compared to most games it's still pretty bad (only games I recall having major crashing issues are the Bethesda Fallout/Elder Scrolls games - and only then when MUBAR (modded up beyond all recognition) - which seemed pretty fair in the circumstances)
Div2 is a very picky game considering PC stats
It only got bearable after I upgraded my CPU, but all other games suffered from that as well, so it was more or less necessary and curing Div2 was just a sort of side effect
I keep getting div 2 not responding randomly, but it seems to be linked with this error [Session "dc3a3596-71e1-45a3-b2ea-39ad5322fe51" failed to start with the following error: 0xC0000022] in the event log. this is the only game I play this error pops up.
ive verified game files and reinstalled windows
im lvl 14 on expertise trying to reach lvl 15 im stuck on 138 0f 200 donating items to reach lvl 15 im stuck on 138 is their something wrong with the expertise ?
Before this update, I never lag out, after this update, I lag every 2 minutes or so
Is this because garbage servers or is my internet bad, I'm so sick of this
I mean by high memory usage.
CPU is fine.
🤷♂️ idk i have 32 GB of ram so
Same.. after this update my game just getting stuck in place or this delta 0-3 every 15 mins
like what the hell Massive
Maybe we 32 rammers have to upgrade even more
not even 64 smh
Q: PS5. D2. Getting the “Can’t find game/app. To start, connect the USB storage drive …”
How can I get around that? The drive I’ve had it on was formatted, which I didn’t realise until later on. And PS Store isn’t giving me a purchase option (in library). Thankfully I have D1 installed. But D2 is where I’m stuck. TYIA
Does it have some sort of 'verify files' option?
Xbox: does it happen to anyone here that you see the voice icon on your char and on other chars, but noone can hear you and you can't hear them?
seems to be somewhat random, other times I can hear people speaking in-game no problem
just need 98 more hours of testing to make sure it wasn't a fluke
so maybe if your haveing crashes on PC go into task manager -> services -> Find EAC -> set its core affinity to run on core-0
i have a 5900X so its cores 0-23
That solution has been already known... results vary between individual.
It's a mixture of confirmation bias (it works for me, why shouldn't it work for you) and treating the symptoms (but not the root cause).
i.e. not ALT-TABbing reduces crashes for you. Not because the game hates alt-tabbing but it reduces the footprint of other apps in your system, therefore reducing the odds that Div2 will try to overwrite something that makes Windows unhappy (which is why the WEP exclusions 'work')
All these 'cures' are either stupid, dangerous or work intermittently. And I use all of them because what choice do you have? (Play on console!). I know this much, I'm never ever pre-ordering / buying a Ubi game like this until at least a year or TWO after release.
Tried the restore license and such. No joy.
Hallo can someone clarify which is level is currently max expertise level?
I reached lvl 20 but could go higher since some items (skills) are not at level 10yet
so does it make sence to go higher than 20? or is the cap at 20?
currently it's only possible to reach 20 and a bit - with future seasons adding new content it may be possible to reach a higher level (max seems actually to be 30) it'd take quite a few new items to be released even to reach 21
Well it crashed while I did two bounties. XD
Anyone else experiencing a much higher than usual level of crashing today? I've crashed maybe once every three days in the past but I've crashed out to desktop 7-8 time today.
Well I preordered it and it ran fine until the last 6 months or so. I am so frustrated with it I have uninstalled it and will not run it again until they fix something to stop the freezes.
If it was something predictable...
I'd play for a season... fine. Next update... crash city. Leave for the rest of the season. Come back. Fine... next TU. Although this last TU for Div 2 had something new. I'd never before crashed during the intro scenes. You know the post from players wondering why the was a pawse during the Snowdrop ad? I crashed once at that point. Are any other crytek engine games like this? Lumberyard is based on Cryengine too... poof.. New World bugs. Star Citizen never releases. It's the engine! It all makes sense now! - FYI, I had my PCs restarted. Then used ISLC. Started Div2, left it at the login screen for 5 mins. Then only play. So far... 1 crash per DAY. So either Massive has done something or this voodoo thing really works.
Four months later: crashes fixed yet?
scroll up a bit and you'll get the picture
Is there any way to validate game files or repair the game? Ever since patch this morning I get a Launch Error for Easy Anti-Cheat message saying I have an "Unknown file version (TheDivision2.exe)" and that it cannot continue because of unrecognized game client.
in the ubi connect app, go to the games tab, click into div 2, and select properties in the in the left menu, in there is the option to verify files
thank you
I validated and repaired the files, now it says invalid game executable. It shows the path for the executable, everything is there but idk
I spose a full game reinstall is next
Definitely, and I have no way to fix it sadly
It got worse since last week
I am struggling, I cant even get my game to work at all before a crash. As soon as I hit the main menu after the loading screen it crashes, cant even adjust settings. Any advice? Already tried clearing my shader cache
Cant even change the priority for The Division in task manager. Wtf
any word on a fix for the non-stop BRAVO-04 errors during loading screen (pc version), since the recent update?
ubisoft fix ur servers
is uplay down rn?
i get the message "a ubisoft service is currently unavailable. please try again later."
i could start uplay but getting Bravo-04 error for a while
is someone going to acknowledge this is a widespread problem with Uplay Connect? this is all over twitter and reddit and for multiple Ubisoft games.
massive spike of reports on downdetector.com too
Having a Problem with Ubisoft Connect Server unavailable? anyone having the same problems
everyone
Are you having the same problem also?
in UK, germany, USA, Canada, italy
yep
so far
I'm on Asia yet having problems
System seem to be down globally.
And has been for a while now.
I understood now, Thanks for clarifying it's been awhile since i opened ubisoft games. because I bought Ghost recon wildlands then not expecting servers would be down
What is ubisoft is doing to resolve this issue?
it's happening after that server maintenance
I can’t even play future soldier
I don't think this is unique to the division 2.
Something is going on with the Ubisoft service.
There we go!
Thank you so much for the heads up. Was driving me crazy trying to work out if it was my end or theirs 👍
same LOL
yay, i was able to login
Thank you and I am as well 
anyone know why it doesnt say what region im in when i look at the social tab when it does normally show me?
green wifi bars but shows nothing else
because im pretty sure im stuck in us west servers after using vpn a week or two ago
i have high ping but it says that its fine (no option to find better server)
I thought it was free, lol. 🤣 🤦🏻♂️ I can't afford Plus yet.
the game freezes and stutters since update for me basically unplayable.
Try verifying files again if you haven't already
Did they fix the crash issue or is it still going on?
Hmm, It could be that MemReduct makes my game crashed 3 times.
I removed the program entirely and restarted my laptop.
Yeh cant play dz without crashing every 10 min
the game is crashing a lot after the latest update
Already did all that
i think the crashing im getting is from easyanticheat
Anyone else experiencing game freezing, closing suddenly randomly? I have mid-range hardware, 1440p, dx12 not enabled, win11, all drivers (nVidia, windows) up to date. Not sure what issue is, even having dx12 enabled it would crash hard. Freezing started more after the recent update, either works for 10 mins or 4 hours before it finally freezes.
Happens to a lot of people. The list of possible fixes is endless as of now:
- Disable VPNS
- Disable in-game overlays
- Do not alt-tab the game at all
- Have little background processes
- Play at the right time
- Upgrade CPU
- Get out your wand and apply dark magic to it
The only viable option is dark magic... which is sadly in very short supply
For some reason, the connection lost errors are getting worse and worse and worse by the day
What's going on
Yeah. Was extremely bad for me last night. I've tried all the known "work arounds" and "fixes". I know they said they've located the most prominent cause of the crashes for PC, but due to the time since it's started and when they intend to release the patch for it (next Apparel Event, which they can't confirm the time of), it just doesn't seem like they consider stability a high priority.
Im pretty sure TU15.3 brought in a new crash type, not the ones we encountered before. There’s a system dialogue that says the games not responding instead of the game just closing instantly
Haven't encountered it. Any patterns?
Happens a lot in PvP but I found it kinda happens really randomly in PvE as well during loading
Ah, the random Delta / connection error during loading. I get that at least once per session. Especially if I just started. Getting booted to the main screen from like 80 or 90% completed is so fun. At least the second time around the game loads faster
It's not a connection error, the game just freezes and crashes
I see so. I'll take note of it if it happens again (and the exact error I get)
My laptop has 8 GBs of RAM.
And when its running its at like 90-94% RAM usage..
Even if my Browser is closed.
Maybe I should upgrade my gaming laptop's RAM?
GTX 1050 TI and Intel Core i7 7700HQ is fine, but should I increase RAM?
16 is standard these days. You can probably get another 8gb to double yours for pretty cheap. I wouldn't go any higher than that unless you are ready for a new computer. Im playing on a laptop myself.
I mean it runs fine on 8gb but the one thing that bothers me is the high memory usage percentage.
That is really high. If it was my choice I would do it. Ram is cheap enough that you can add more and its not a big deal. Your system is a good bit older though. Maybe look around and see what your options are for a replacement while you are looking for the right ram.
Welp, thats the problem, Idk how to open a laptop and adding more ram to it.
Its actually pretty easy. You can probably find a youtube video for your specific one.
laptops are far more awkward to open up than desktops, you generally have to take out quite a few pieces to reach the bit you need to change (or replace, if there's no spare slots)
Find the model number of it and do a little research. You can most likely find what you need with a little leg work. If its a "Gaming laptop" chances are someone put up a video about it.
It is a gaming laptop lol.
division-2 uses at least 6GB of ram
Is anyone else having weird FPS drops on higher end PCs? I'm running (atleast to me) a pretty decent rig and I'm having troubles maintaining 60fps. This only happens in Open Environments though, locations like Safe Houses or Underground areas are fine and I can maintain a steady 60+fps. Anyone can give me some advice?
My Specs:
CPU: Intel I7 - 12700F
GPU: RTX 3060
Ram: 16GB
To add on this, I was running the game on Highest Graphical Settings while resolution remained at 1080p. What is confusing to me is when I run Ghost Recon Breakpoint on the highest settings with the Resolution Scaling bumped up to 130%, I can maintain a consistent 75fps while Div 2 struggles... pretty badly to maintain 60fps and periodically tanks to 40fps
Div2 is poorly optimised for intel. At least that is my headcannon theory. It ran horribly on my intel CPU I had for years and now that I upgraded to a Ryzen I haven't had issues.
In General Div2 is very picky on what it likes to run on
Ah, I see. That explains alot. Before this I was running Div 2 on a Ryzen 5 3600 and I was running smooth 60fps
Thanks for the heads-up. I was worried my CPU or GPU was defective so I ran most of the other games I had and wasn't having any issue whatsoever
Yeah, in General it is not a good idea to take Division as a measure for anything hardware related. Just because it stutters, freezes and crashes, doesn't mean your build is garbage. It just means Div2 is really mad at you for daring to have that specific combo of components
Yeah, thanks for letting me know. Thanks for the help dude, I really appreciate it!
No worries
So uh
I go to the White House to decrypt the fourth file and Kelso straight up just isn't there
I did the entire manhunt solo so far so idk what's going on
Used to be that I'd enter the White House and the mission to use the keys would automatically start, now it just doesn't at all
Anyone else have this issue?
Hey question for anyone here on PC
when I use the firewall shield and it breaks it causes my FPS to tank
for a few second from 112 to 8
here is a video
yeah just jump to NY and back or log off and on again, should fix the issue
I just got the Division 2 and started playing a day ago. As soon I got in I noticed that whenever I aim down the sights of my gun, my aim randomly jumps around my screen and usually goes to the sky whenever I try and aim.
Nothing u can do its spaghetti mess of a code massive devs made up
has there been any news from the devs on when the random crashes will be fixed
Apparently, at the next Apparel Event, according to a tweet from a few days ago.
Anyone getting delta-05 errors when trying to log in?
Not that I know of you shouldn’t be far as I know
Getting it since last maintenance delta-05 or foxtrot-01 when trying to log in
This is on pc by the way
Normal cause of not good code.
Running a i9 10980XE with 3080 TI.
Normal are 160 FPS but i have situations were FPS drops to 90 for no reason. Randomly.
Even on Charakter inventory, FPS drops to like 70 for no reason.
you are not alone similar thing happened to me then game crashed several times
same happened to me during manhunt mission. fps dropped to 20 n then game crashed several times. had to gave up on final manhunt cause of it
Is there any reason I didn't get the specs from the year 1 bundle when i purchased it
Is there a way to self-destruct and go down using skills in the safe area of the White House? Maybe I just don't know, but I was very surprised to see that they were using decoys and hives in the safe areas.
You did, the challenges are still there though. The activate button should be there
So I’m replying the Daniel’s manhunt and the very last add never spawned in thru a door, but it’s still telling me to clear the area. Can’t shoot through the door. Have run back thru the whole level. Am I out of luck?
Wait never mind, I left and it let me complete it anyway
Hi. Not sure if this is the right channel but for several days (if not weeks) i have the notification on the lower for new projects. No matter how many times i check or even complete projects, the orange exclamation remains even at projects desk. Is this a bug?
Same here! I haven’t been able to figure it out either
@hot gust @shrewd helm there's a daily project (run a mission for bonus xp) that's only available if you buy the season pass, and without it you can never clear that notification because you can't view that project. Annoying, but you get used to it.
How do I get an ivory key after I killed all base game hunters I am missing 1
Never mind it spawned in the White House.
It didn't give me any points to
You still have to farm the points to add to the tree
hello is there any fix for the freeze/crash ?
In about 3 more weeks @lofty heart
anyone keep getting this trying to load in
Yeah im getting this
Same anyone know what’s happening?
Mines back up now
But now i cant matchmake with anyone 🤦♂️
When is DX12 going to be a stable API again to use in Dvision 2? Its been an issue since release, does Massive even bother with it? Anyone have hacky fix to get DX12 to run on nvidia card in a stable enough conditions?
Any game ive played that has both dx11 and dx12 as options, the dx12 option runs like crap
But when games have dx12 or vulkan, dx12 runs fine
I literally use DX12 since day one and it has been stable for me...
I crashed less after I switched to DX12 but that might be placebo. Still, I've had it on for most of the time I've been playing and the rampant crashing that's been bothering everyone else hasn't been hitting me as much