#unofficial-troubleshooting
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When I disable DX12 it uses more GPU and less CPU 😅
@keen estuary strange maybe due to the uncaped framerate ?
idk, think that taskmanager is bugged or something
@sudden hawk This is my first PC that I will be playing games on. Put 1303HR in Div 1 on PS4. Plan to put more than that in Div 2, as long as they deliver what they are advertising. This is what I put together 2 weeks ago. https://pcpartpicker.com/list/
@frosty gull the list is empty
@sudden hawk Moderate budget. Intended to be family/work PC also.
@keen estuary might have to do with dx12 using more cores than dx11
HWMonitor says it uses max 87% CPU
Now it's on a steady 60/70% so it's all good I guess
I did turn the V-Sync off and it helped it tremendously. It will run either DX11 or DX12. Not sure that I can tell a difference. Running 1440 High Smoothly. Other than the few bugs you run into.
Hi. I just had the game crash during the DZ South Recon mission right when I had to take the first power fuse. I could go back there but now I can't take the fuse even if it shows me to. Anyone had this and a possible fix ? thx. [Edit] Killing yourself with a grenade will work. You'll respawn next to the fuse and can interact with it then.
Is stuttering even when idling a common issue for div 2?
Quite an amount of people seem to have that issue yeah
Now this might sound dumb but do you see the fps dropping when it's stuttering?
Yeah from 60ish down to 0-2
Ah thought it was maybe a server side thing
No overlay, reinstalled, no outstanding driver updates
I have the solid crimson gun skin stuck on my guns, is this a known problem?
It was a smooth game for me before that server maintenance
Hello createFile failed with 32. Its my problem help me
@sudden hawk https://pcpartpicker.com/list/MYLzV6
so if you're stuck in an unlikely corner and want to report a bug. where should i do this?
talk to Henry hayes mission bugged, anyone know a bypass or am i bugisofted until fix?
@frosty gull not bad :)
My game crashes whenever I enter Dark Zone. What gives?
My computer crashes if I spam alt tab really fast
is anybody getting GPU stuttering? I am monitoring my GPU % usage in CAM and it will drop from 99% to 0% and then come right back. When i get that drop i get a small screen stutter (1080ti ftw3 on custom loop).
Anyone know what might be causing all my cutscenes to be nearly all blacked out?? Is this a settings issue or a known bug?
@unborn badger do you have mulptiple monitors plugged in?
I do, yes.
hmm yes is on duplicate or expand atm?
i have two monitors but I'm playing the game only one one main monitor.
if you use windows button + p what option is it on?
extended
yes that's the problem
set it to main monitor only to play thios gam
let me know if it helps
k, switched to main monitor only. I'll have to wait until another cutscene
yeah, but i'm confident 😉
I see others having the same issue on the Ubisoft forums as well . Thank you very much! 😃 )
is a weird bug that's been around in windows since the stone ages, has something to do with displaying copyright content rights
damn, it's sucks not being able to run dual monitors, but I'll survive. #firstworldgamerproblems
it might work if you switch the cables from ur monitors
I mean switch slot01 and 02, cause windows always takes hardware slot01 as main, regardless your settings
oic
is anyone able to buy premium credits, every time I try it says it was unable to process it or something like that.
The Castle Settlement is grey But i completed the Mission?
SPOILER ALERT ||Its a failed settlement, continue on with the story it never is needed again :(|| @tropic quiver
Help please!!!! after 72hours of playing TD2 and getting addicted my game keeps crashing and when is loading ether crash again or loads with a black screen. does anyone has experience anything similar and has any advice!! please i need my D2 fix..lol thanks in advance/
have you tried deleting your graphics config file for the game
@tired anchor @tropic quiver i also have the Castle settlement still greyed out. i heard it's bug that ubisoft was looking into. there are some ways around it, but not guaranteed until it's properly patched. however, it shouldn't stop you from moving on in the story, or so i've heard. I'm still leveling through myself
@atomic carbon no i havent yet, i deleted the game and installing again. ones i is done i'll check that.. thanks
when you deleted the game did you delete the whole folder after uninstall?
@atomic carbon nope i didnt think of that! darnnnit!!!
its working now?
@atomic carbon still loading.. this is taking a long time! and i'm starting to itch,,,lol
anyone here who can start the "Worksite Commmunity" side mission? even after the update it won't start for me.
I can't Recalibrate To Order on a pair of gloves replacing Terminate... game does action/sound effect of Recalibrating but never actually does anything
I've exited and gone back into game... same issue.
@small cedar castle settlement greyed out isn't a big, watch the last state of the game, they clearly say "it's supposed to be like that, perhaps we could have given a better feedback to the players about it"
found a bug https://giphy.com/gifs/ZgRyfhnnIXNm20g3NH
anyone else experiencing crashes still?
@umbral bay @lofty heart nah I have a ryzen and a rx560, at the day of launch I was getting 60fps with tweaked medium- high @1080p, now its a freezing mess. I've tried clean reinstall game, my amd drivers, updated my bios, did almost all fix anyone on the internet has put up, (apart from buying a new HDD) .. I suggest you guys trying Dx11 if you aren't using it already, it reduces the stutters to a certain extent, but your fps will take a huge hit
@frank ice Same issue here, good performance on launch then now it's a freezing nightmare since only a few days ago. Tried everything and not much result
Anyone else still experiencing crashes while using DX12?
So I got some pretty bad lag, wasnt like this when game released, anyone having suggestions?
@rare topaz i was having the stuttering and my GPU 3D was dropping to 0% and i turned off input latency and enabled DX12 Renderer (both ingame settings-video) and it changed how it uses my GPU. there was a maintenance break about the same time so idk which one it was but i guess its worth a try.
I do, @scarlet lake
@stoic cliff - yeppers. Constantly. And game crashes every 5-10 minutes or so. 😕
so i use GeForce Experience to record my video gameplay (mainly shadowplay) and after yesterdays maintenance break every time i open the overlay the game crashes (i know this is probably their fault) any ideas on something i could do to try and fix this?
every time i press alt+enter (enter fullscreen) the game crashes, is this happening for anyone else or does life just hate me atm? haha
@stoic cliff I was but reverted to an older driver (419.17) and it seems a lot better although that could be the update? as it happened at the same time. Im gonna stick with the older driver for now.
ill give that a try
just make sure u remove the newer one first and are not connected to internet when u "update"
okay guys i just encountered a third problem today. i have a gear score of 430 but do not meet the 'requirements' for the final stronghold (I'm world tier 3 at the moment so i have done the capitol building invasion) i was 426 and thought that being 1 gs above maybe wasnt enough but now im 5 above and still cant do the tidal basin stronghold.
world tier 4*
should i just make 3 report tickets in 1 day? i feel kinda stupid doing that but ugh. maintenance didnt fix any problems i had encountered and made 2 new big problems for me.
@unreal creek if you can get someone with a higher GS to drop you gear it will be what ever GS it was for them and boost yours above a touch to see if that is the actual issue
anyone else having issues in matchmaking and keep getting delta errors?
thanks, ill try that.
i got it up to 443 and apparently i still dont meet the required 425 gs
I have had to force close my game 5 times today because the peace of shit gets stuck going down the ladder. Cannot open menu to fast travel or anything! Pretty damn annoying!
so after about half an hour of going around on the internet, for everyone who comes to it...you cant get to world tier 5 yet. EVEN THOUGH THEMISSION IS ON THE MAP. Ubisoft put it there but has not yet made the tidal basin stronghold active. (unless anyone here has done it and i read an old article on that website?)
also i have 1 SHD cache left to collect and its only available to get in the side mission (construction site on corner of 17th and F streets in Downtown West ) any way to replay this mission or do i have to wait for a patch? (i did it at about level 20 and I'm WT4 so loading an old save isn't really an option for me)
@snow stratus thts a good point, what version of the 1060 does your gf have. The game eats up 4gb easily
Division 2 is getting so much critical praise that I'm almost pissed that they haven't yet addressed the FPS drops. Yes, I wanna play the game as well, if it lets me enjoy it 
Game performance problems, such as slow frame rates or occasional slow frames, can be caused by bugs or inefficient coding in the games, or by hardware problems. it is worth doing some testing to see if your computer is the source of the issue. Hardware problems don’t evenly affect all games, so even if just one game is showing problems it is worth checking your hardware.
In some situations your CPU may slow down while you are playing a game. This can be caused by overheating, or it can be caused by attempts to conserve battery power. Sudden slowdowns – where the game is running fine and then the frame rate drops quite suddenly – are sometimes caused by these CPU slowdowns. If your frame rate doesn’t improve when you lower the game’s resolution then the game’s performance is probably limited by CPU performance and these diagnostic steps may be appropriate.
here I am still waiting for my order.
If your CPU is overheating then it usually means that the cooling system is not working correctly. This can be caused by poor design (too small a heat sink, or poor ventilation), by poor placement (a PC in a stereo cabinet may not get enough fresh air), or by dust accumulating on the vents, fans, and heat sinks. Make sure that your PC is getting enough cool room air, be careful that vents aren’t being blocked by carpet, and perhaps open up your PC and remove clumps of dust, or blow them away with compressed air.
It's been a whole day. 😦
@jade bronze i have the same but i cant do anything when it gets to a black screen
Modern games use large amounts of memory, and gamers often leave many other programs running while playing their games, which can cause even machines with 4 GB or more of memory to be running low. If your system runs low on memory then your game might start being swapped to disk which can cause repeated frame rate hitches.
Games sometimes have to read or write data during game play. If the disk drive responds quickly then these disk accesses will cause small or unnoticeable frame rate hitches. However a drive will occasionally take a second or longer to respond, and when this happens it is common for the game to pause for this length of time.
Some hard drives go to sleep (spin down the platters) after just ten or fifteen seconds of no disk activity. These drives will then take a second or longer to respond to any read requests because they have to get the platters spinning again before they can read any data. These drives can easily cause read delays that are too long for games to hide, and therefore these drives can lead to significant frame rate hitches.
by that I mean I put in an order yesterday and it charged my card 3 times.
They could've told me about the store server problems.
where and how did you bought the product?
i bought it on gamestop
payment on paypal?
I used my card directly.
There are many possible reasons for a credit card not being accepted:
1.The card is expired.
2.You have reached or exceeded your credit limit.
3.You have exceeded your daily charge limit.
4.A computer at either end of the transaction is having technical problems.
If you have problems submitting your credit card payment you should contact your Credit Card company to verify the attempted purchase.
did you check teh order on uplay? does it said approved or failed?
and according to support, the store servers are still messed up.
It failed yesterday but it shouldn't have charged my card.
charged back can take up to 5 workdays
I want the game but I'm scared to try again.
you can try it agai, if it says failed again but it charged you. you can get your money back. it only would take up to 5 workdays then.
again*
How long do you think it'll take for the servers to get fixed?
I wanna try when I know it'll go through.
i have no idea, have you tried contacting ubi?
yes
they said they're working on getting me my order but I have no idea when they'll be able to complete my case.
I'm hoping to talk with them in live chat because emails are taking too long.
Did anyone experience enemies are teleported while aiming?
anyone can answer me?
@jade bronze try to disable Discord overlay, if it's not solved
@unreal creek the overlay are conflicted with the game
@frank ice honestly Master, you KNOW what your problem is, your playing on a mediacro laptop with 5200rpm HDD!!! You should stop blaming Ubisoft for not solving your FPS problem. No one can, but you... no hard fellings, just...leave it
Hello guys, got division 2 and installed the game off of the dvds, the issue is that uplay completely ignores it and wants to re-download the whole game again. I have tried the "locate installed game" which changed the download button to update button but the issue is that the update is 42 GB so its downloading the entire game, could someone for the love of god help me ? 😊
@pure trail yes it's normal, day one patch is 42gb... notting you can do about it
Patch in the size of the game? How does that make sense :"V
Because modern game DVD's contain nothing more than a license?
The installed game off of the dvds actually is 40+ GBs tho
it's because of anti-cheating, anti copying, anti everything. And it works apparently, not to many hackers on the division games
I specifically bought it so that I can avoid the download
lol, you didn't buy any games on DVD in the last 10 years did you?
u'll have to go to friends or work to download it, i'm afraid
Same has happened to me since MW2
well RIP I guess, at least I know, ty ^^
i remember the first steam release ever, it was with Half-life 2 and everything that could possibly go wrong, happend. I remeber being able to finally download and play the game 3! weeks after purchse
whole gaming world went mad lol
I am mad at the fact that they waste resources putting dvds into the box instead of purely cd key if the content of the dvds is completely useless anyway XD
for a single player game, I would agree. But it's 2019, it's mmo you gotta move on bro
haha yeah I read that to lol. latency and input lag are gonna be a joke
You can't even change a config file or a specific setting anymore
try playing battlefield with 120ms ping looooooooooooooooooooooooooooool
They think it's gonna replace consoles lol
Yeah maybe in 15 years when everybody has gigabit internet
if it would work it would be great, but indeed at this time it's gonna be one frustrating mess
Imagine: uncompressed HDR, 4K @ 60 FPS
99% of people can't even sustain such a connection -.-
exactly
Unless they get a deal where every single game available becomes free it's just paying monthly for the right to buy the game and then play it whilst paying monthly to be allowed to play it
but it's a good thing they are trying, cause I do beloeve in the idea (if it would work flawlesly connection-wise)
?
Everyone is trying cloud gaming
Reason Google is standing is that they sorta claim they've solved the latency problem
yeah everyone wants a piece of the pie 😉
Well it may work for games like Civilization...
And also some convenience features
yes but it's msoke and mirrors, cuase they didn't, it's technically just not possible atm. For one in my country the main internet provider cannot even sustain this amount of streaming for everyone lol
i DO like the forseight of 1000+ players megaservers
on the other hand I've been palying battlefield for about 20 years now, and you only achieve perfect gameplay at about 15-25ms ping.
everything above 30 becomes sluggish and everything above 40-50 is just plain annoying
so good luck with that
1000+ megaserver & civilization, well just you wait a damn year for your next turn 😂
loool
Well the ms could actually be that low with Google. The problem is definitely the download and internet speeds though. (So basically the modern internet infrastructure is about to come crashing down x'D )
Though I suspect Google from applying compression to the image output 😡
well there's another problem
So basically if it works everyone will just need a thin client pc lol
I guess intel, amd , nvidia will be so happy with that
They're going to be making less money because less people will buy high end components
Especially Nvidia since they're not into semi custom designs for data centers
Anyone could explain to me how all 3 of my ubisoft games are crashing even after repairing windows
Which 3 games?
Rainbow six siege watchdogs 2 and div 2
watchdogs 2 seems to crash the fastest though
And do you get black screen or something? What happens exactly?
While playing sounds resumes but there's a freeze of 3 seconds and then it crashes to desktop without an error, just asks me to send a crashreport
Well if you hear sounds, I would say whitelist it in your anti-virus, disable 3rd party apps (including overlays)
Damn, 1 week and still no fix for headphones surround support?!? Im missing half of the fun! UBIIIIIIII!
Eh might be an audio driver thing
@supple falcon that isn't game breaking, there are alot more game breaking issues than surround. Next to that it works perfectly for me so try to troubleshoot it in #unofficial-troubleshooting
@red matrix indeed it's fixable by disabling other sound devices but some people are just stubborn to do a quick search on the faq
Already checked everything, audio drivers are fine, it was already whitelisted and 3rd party apps were off
Already did their basic troubleshooting too
@plucky tree have you disabled other devices and uninstalled them from device manager
First go to your sound options and disable those devices you aren't using, than go to device manager, right click those sound device that you aren't using, and select properties than uninstall the driver.
That's the way on fixing sound issues and spatial sound (in windows) must be off otherwise it get messed up
If that doesn't work tell me which headset you are using, so I can tell you what other steps you have to do to fix it.
What mobo are you using?
mobo im using is the ASROCK z390 Phantom Gaming 4, headset is hyperx cloud 2. Ill try to do the device manager thing now
@potent quest Everytime I turn on the computer, I have to troubleshooting via windows audio panel, run the sound test, say that the sound quality is no good, reinstalling audio drivers. Everyitime. Otherwise, no sound in game. And even in this way, the sound is not 100% quality. I know Im missing somehting, that Im hearing the sounds not correctly. And I have found the "solution" alone, after several tests. But its not the definitive solution, nor the best one. Now, in Beta I had 0 issues, so its so difficult patch this bug?!?
@red matrix I had 0 issues in Beta, and I have 0 issues with other games. Its not a driver issue, its a game headphones surrond support issue.
Can't matchmake, tooks forever, seens that no one is playing the game!
Or there is to much to do ..
@lapis relic join a clan, that will fix your problem
@supple falcon that isn't how you do troubleshooting
It isn't a bug or an issue, it is basically that you are not doing it the right way
No it might be that currently not many people are playing the mission you're trying to use matchmaking
space bar broken?
So whenever I leave any of the darkzones it carries the normalized stats over into free roam and any missions, anyone know how to fix this?
Is there any way to rename my clan? Or otherwise delete it? 😃
@potent quest I.had.0.sound.at.first.game.launch. I.had.0.issue.in.Beta. I.have.to.do.it.or.0.sound.in.TD2. Just.in.TD2. Ubi.did.it.not.right,not.me.
hey guys does anyone know when the next update is coming out for the logitech issue? I currently have to play with no headphones
@analog galleon I believe if you go into Clan and then the settings tab in the top right corner ....you can then edit the name, tag, etc...
Thank you 😃
npc still :x op dmg -.-
Has anybody been experiencing "invincible" enemies during bounties? By this I mean they are not taking damage or at least they are not showing damage numbers when you are shooting them.... I noticed this happening during hammer boss taunts and for the next few seconds to a minute after.... if i am not on the actual point of the bounty... and occasionally if there is a medic somewhere... the boss will not take any damage at all
Also, My game isn't loading anymore... I was disconnected because i went afk and since then I cannot load into my game anymore.
ok nvm.. it loaded but the percentage bar wasn't loading
@toxic heron some of the Control Points on high alert are almost impossible to clear solo. And some of the Hunters gadgets seem to have special powers like the drone that machine guns you forever!!
anyone experience a bug where you can't move at all? happened after getting revive hived. can only take cover and get out of cover. kept fast traveling to teammates to keep up and try to help during mission when i realized i can try kms and that fixed it
Is div2 cpu or gpu heavy?
I have the reactivate the shd bug
Any fix for this other than trying to find someone playing for the first time
@red badge i guess they are both... heavy on gpu and cpu
my friend has always crashes in missions. Is this still a Problem? Or can he fix it ?
More gpu heavy
I would say cpu as currently most users experience 100% usage. However if you're capable of max it will shift more to the gpu indeed.
For people experiencing crashes. Do you people use an Intel CPU?
kkinda want to upgrade my i5-7600k
Mine i7 6 gen runs pretty good but my vga is not the best so i think the i5 or i7 is enough for the game
Just dont play on ultra settings
But I do on an i5 😉
@fossil finch I am getting the opposite. Division 2 is way more GPU intensive. 99% on my 1080ti and only 50-60% at most on my 8700k
Well at least it is good to know some people have that 😉
May I ask what streaming distance you use?
@red badge for me it is GPU intensive. I guess it may also depend on your specs. What are you running it on?
The game by itself is gpu intensive
@fossil finch let me f ire it up and check my settings
i5-7600k, 1070ti, 16gb 2400 ram
thanks in advance 😃
Reason why you see less usage on CPU is dx12 using more cores for drawcalls
dx12 still causing crashes?
Uh so far just one
I have had much better performance on dx12
But that was unstable ram OC lol
@red badge that should run it quiet nice corgi.
i got a new job+big raise and want to upgrade my pc lol
i had to return my GPU to stock clocks. I was getting a stutter where my GPU would drop to 0% usage for just a split second and cause the game to stutter
@red badge i just did the same. PM me if you want
With streaming distance at 4?
yeah
Try 10
The problem is that the further the streaming distance the worse the drops seem to get. I kind of suspect loading issues 😉
ok i will try 10 shortly.
I am using similar specs as you @red matrix and except for the streaming distance (5) and the model quality (40) it always runs above 50 fps
Edit: never mind I think it was corgi which posted the specs :x
Corgi posted specs lol
*** mistakes were made ***
have yall seen the reddit post about what settings to adjust?
no?
this is a detailed list of what settings offer the most FPS gain by lowering them etc.
Oof yeah
Volumetric fog is a huge gpu intensive thing
Score went from 9096 to 10240 by dropping that to high and I think shadows to high
Didn't notice anything at all
anyone else here having workbench issues?? mine seems to be stuck at 300-330 even though im in wt 4
my missions reset all the time now. very annoying. had to do potomac event center before i could do the hard stronghold.
now i dont have dz west unlocked
@red matrix what are your specs?
Radeon vii/ryzen 5 2600x/16gb 3000mhz ram
you are getting better scores than me with a 1080ti ftw3 and a 8700k with 32gb of ram
No OC on vii because I undervolted it to be cooler for normal gameplay lol
You scored 9400 tho
I could squeeze a bit more out of ryzen but my ram is not that good
It scales pretty well with ram oc
yeah but you hit 10k!
With those 2 settings I mentioned on high not ultra sadly
Strange how much of a difference it is
And ofcourse this is at 1080p not 1440p
ooooh there is the difference then lol. im at 1440p
Hey i cant whisper over players in the Game? The command should be /w or am i missing something
Yeah lol maybe with oc I can reach it but not stock
If I'm correct the ftw3 has a factory oc right?
yeah
Looked up some 1440p benchmarks and stock is around 8300 score
anyone have blinking shadows on map when vsync is on ?
Gotta push it a bit to get the score over 9000
ok @sudden hawk I tried the memory swap fix, lowering my GPU overclock, AND disabling my CPU clock entirely. Nothing works...I'm still crashing every 15-30 minutes. Looks like this game is just fucked for me. Doubt I'll be getting a refund either. 25 hours in and only level 15 because it takes me 4-5 crashes before I can actually finish a mission. I'm so pissed.
logitec software for me
@oak quiver For me it's complete pc freeze. only full restart works. But happened like twice yet. Never had any other crashes
my character appearance changed what do i do
my game just closes and asks me to send a crash report
@oak quiver Discord overlay, drivers, logitech surround software and a too small swap.
discord is off when i play dont have logitech stuff, now gonna go back to .17 with the driver see if that helps
Btw, I found out something, I was playing TD2 on WiFi and I tried connecting to a ethernet and played for a while, the stuttering reduced significantly 🤔
@frank ice could it be a stuttering to maintain the syncro with the server ?
Anyone know how to fix my nvlddmkm.sys driver from crashing every 10 mins?
anyone know how I can turn off weather effects so the game is playable?
@sudden hawk I'm not too sure, I ordered a SSD anyways 😂
@north island The only cause for this that I have found is that Windows resets the GPU because operations are taking too long (aka it hangs on certain operations.) Thus the only real solution is to scale down on the settings for now.
hi scill, so how's the game for you now?
Wonderful
Only had 1 crash since OC the CPU and I disabled QuickStep it is now constantly at 4 GHz when playing ❤
glad to hear man
Oh and no longer 100% usage all the time 😉
oh I think everyone has at least 1 or crash per evening so that's probably nottin
!report Jmooya#3913
This all at Ultra instead of a mixture as well ❤
Well I haven't had a crash for 24 hours now 😉
cool
SO i had a new idea last night and I hope i'm gonna make many ppl happy again today
do you think if you found cause for many crashes, ubisoft should give me at least season pass? rught?
Not that the pass adds much, but if they haven't found it why not 😉
it is clear by now that overlays make game funny and crash
BUT sooo many ppl say they have no overlays whatsoever
Well did you disable the uPlay overlay (including FPS counter) 😏
yeahyeah i'm not having these problems
Did they disable microsoft ones ?
BUT yesterday I crashed multiple times, and usually I only crash about 1-2 per 4 hours, it happened everytime after I changed my volume with keybaird shortcut.
so gues what, windows has it's own overlay
you the tiny little volume bar 😉
Yes the XBox overlay 😉
yeah plug keyboard with PS/2 !!! 😁
SO ppl DON'T change the system volume while ingame
it will bring up a tiny windows overlay and possibly make ur game crash, only you just don't remember you did the volume thing a couple of minutes before...
Found a super fun glitch today, got stuck on a ladder, so the point that I had no other option but to CTRL, ALT, DEL to get out of the game 😛
yeah next time try to roll , had the same yesterday on some sandbags lol
I tried it 😄 I could not move, at all 😛
i did find many many many invisible little walls tho
yeah, I think this was somehow situational though, I had been up and down that ladder before so it was a bit weird. I could look around, see the "cover" symbol and what not, but that was about it
wrong channel mate, try general or ask-the-community
Hey anyone know when is the next update coming that fix audio issues?
No updates on audio issues that I have heard of, I know it's known issues. So i'm sure it's being worked on 😃
um so is the dz south map mission bugged?
i just went down the man hole and now it wont do anything and i can't open the door
yea on the forums its included in an upcoming patch. So maybe they will release a big one with all issues listed. I hope they bring it on soon, i have a bunch of friends waiting for the audio patch 
Updating my Nividia driver today. Was waiting for the game to fix some of the crash bugs like the drones. After that fix was deployed the crashes have been reduced to only occurring during long game play sessions or with ALT-TAB/Windowed Mode. (not sure just how it seems).
These are the crashes I had been seeing recently.
-Multiple hours in game sessions, just crashes all of a sudden for what seems like no reason.
-If I go out of full screen to windowed, game will crash after a minute or two if I stay out of the game. For example to type a message in discord.
-Random ones happen at random times with a alt-tab (not going to windowed mode first). I try not to do this as much as possible as it crashes almost every time.
-Using in game menu systems to exit the game it crashes. Every time. The /quit works better but also produces a crash.
I have been sending in the reports do send the reports in. Hope it helps a little.
Drivers have been updated and I will monitor for any changes.
i keep doing the roosevelt stronghold as WT2, and i advance to WT3, but when i leave that group back into solo, i drop back to WT2
Does the mission show for you as active and need to be completed on your map/session?
maybe someone here has an idea what the problem might be .. a friend cant matchmake for any mission nor stronghold .. games telling him that he doesnt fullfill requirements .. hes on WT4
after a little bit questening .. he only cant matchmake for strongholds .. rest seems to work
it shows as completed when i finish it as a group, as well as WT3, but when it drops me back into WT2, it says i still need to do it
I was at the shooting range, and the game suddenly stopped registering about 2/3rds of my shots, and the dps meter would reflect that. So I closed the game and relogged, and now I'm constantly stuck at 100% at login.
Anyone else having this issue?
Seem to be getting constant Delta-03 errors now, everytime i enter Conflicts i get DC'ed after some time.. I can run around the world, doing everyting else, but Conflict seem to just boot me out everytime i start a round..
is there any workaround for the audio issue? not using a logitech and disabling VOIP hasn't done anything for me
Fetus, get someone to join your session, run it. See if that clears it up. Make sure it is your session.
getting constant static noise as well as some visual stutters
Real talk... someone PLEASE help me figure out why I have a "!" next to Character and Inventory in my main menu. I have literally been through every sub menu and looked at everything. I don't have anything "new".
Ehm, can someone help me figure out why my game crashes after an hour of playing..?
@zinc void Might be overheating in your rig.
Hmm, well my gpu is on 72 °C and my cpu on 42 °C..
so I joined a mate to help him get to wt4 (im already wt4) after finishing misssion im stuck on 399gs while all my gear is at 450 any fix?
How I can get item dropped by chest if I launched boss fight and can turn back?
Hey guys - I know it's a pretty frequent issue, and with that being the case, there is a TON of posts concerning this. But I was wondering if there was any progress or workarounds for the stuttering and crashing to desktop? My game will stutter quite often - almost as if something is being loaded in, with a momentary freeze, pretty much the whole time I'm playing. Also, game will randomly freeze up on me, and then for some reason pop out of full screen into a window, and then crash to desktop altogether. Really at a loss of what to try here. Have rolled back video card drivers, turned off overlays, restarted multiple times, tried setting different priorities for the game, etc. It's gotten to the point that the game is quite literally unplayable for any longer than about 10-15 minutes...I'm desperate, here!!
@copper locust If I am not mistaken it also appears when you acquired a new skin for your weapons. Did you check those?
@feral jolt Not that I am aware of no. A lot of other players on reddit had the same concern. There they suggest a system like the postmaster in other games. (e.g. Destiny) If you leave a comment there or just upvote the devs may take notice.
That mean I`m lost my items? 😦
@oblique hatch I had similar issues with crashing and surprisingly I managed to fix it in the weirdest way possible. After trying all the mentioned solutions I did the opposite and wanted some more performance for more quality. Especially since my GPU could handle it easily. This is when I decided to overclock my CPU it kept swapping back and fort in terms of performance. (Intel here not sure if AMD does the same. Where it switches to lower frequencies to save power, turbo when needing high perfomance, etc.) After some fiddling I disabled QuickStep and now not only is my CPU 100% of the time at max performance when running Division 2 but it also no longer crashes.
@feral jolt Unfortunately so. I experienced the same issue. And to make matters worse when I go back the chest it is also already looted 😦
Yeah, I'm running an 8700k - I'll have to look into QuickStep (never really heard of that before...I mean, I know about turbo, etc., but yeah lol) - thanks, man. Gonna give it a shot.
@fossil finch
Well I don't know if it can fix your issue but it is worth a try 😛
Was that a BIOS thing, @fossil finch ? Not seeing anything online about something called "QuickStep" - just Quick Access lmao
Yes, in my BIOS/UEFI it is listed as Intel QuickStep and I am only able to tweak it when turbo is enabled in it as well.
Hm, okay. I'll see if I have something similar. Thanks, man!
BSOD issues usually means an unstable CPU or RAM configuration especially since Intel comes with a so called "co processor" that tends tk fuck up your clock speeds and stability. Best thing to do is to tweak your CPU and RAM for a stable point. Kind of the same principle of buying a car in parts since you will have to "Tune" it to make it run smoothly
When a bsod occurs just open your minidump file and look what caused the bsod
When I got a bsod I found that unstable ram OC caused it lol
Apparently division 2 is pretty sensitive for unstable ram
Is it correct *** Tidal Basin *** is still locked?
So far so good after vid drivers updated. Full Screen, windowed, alt-tab'ing, etc. Even the menu to logout and quit game worked. So far. 😃
I'm getting BSOD constantly in game now after the last update
I'm not overclocked either
Yeah... I've had two crashes, no idea why, but a friend of mine has the BSOD issue. We're clueless.
it's getting frustrating
His crash log has The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID and then a bunch of info.
yup I've got the same in my event logs
We tried some suggestions. Increasing his Windows pagefile size had him playing with me for 2 hours earlier but then he crashed out. Captured in all its glory on my Twitch, too lol
I've tried all that as well
Did it just drop out for anyone else?
@tepid path Can you send me the log?
@tepid path did you try running the game as admin?
Friend is sadly afk so I dont have it. Believe me he's tried every basic thing like running as admin. We're both fairly savvy. I'll have more info when he's back later. Wish I had gotten it from him before he left.
I'd love any information, absolutely.
Actually depends on the CLSID, the ones of Windows are fixed so you can determine if it is Windows or from The Division 😉
Yep, I am messing around in my event viewer right now looking at some stuff it's logged on my end, too.,
I have a sneaking suspicion it's stupid Logitech audio stuff, we both have Logitech headsets.
alot of people report removing your headset software will fix it if it is indeed logitech
I'm convinced, given all the issues relating to audio, that my DAC has something to do with these crashes
Yikes.
Was playing a mission, alt tabbed for a bit and got disconnected with DELTA-01 code. Understandable. But now can't get back into the game.
Can get to character selection screen and from there get the loading icon. Then boom, DELTA-01 again. Tried a restart, now verifying game files.
And now it is fixed.
Will leave here in case someone else encounters same issue
@red matrix That looks pretty useful, it may get him going! thank you. I will report back.
anyone got issues with sound bugs when playing mission in game and seems that this bug have not been fixed yet as many of my friend got this issue when is ubisoft going to fix
Logitech headphones at all?
As i am using JBL ear piece with mike as my friends who is not using logitech headphone also experience this issue hopefully they fix it asap as it is quite irritating that when i am speaking through discord's vc all of a sudden this sound distortion came and worry that my friend would complain and ask me to set it as push and talk. Heard it was a game issue
anyway to purchase the game for a friend and have the game key sent to them?
ive looked everywhere, amazon, uplay store, etc, but anytime you try to purchase thru the uplay store it wants you to log into your account first and i assume that would just purchase the game for me again
I'm trying to calibrate clutch (crit hits restore hp and shield) to some other gloves with terminate (depleating enemy shield grants skill dmg) and I'm getting to the prompt to destroy and transfer stat/talent, I hold the button, the circle fills up and nothing happens. (PC)
anyone?
Hey guys, is there is a solution to the henry hayes bug, i did alle the main and sidemissions, also the strongholds and i am world rank 4, i still cant talk to this man 😂
Mortar ammo mod you get from the skill tree doesnt work
the ammo disappears after a few seconds
I've already posted on the official forum but have any of you run into the issues with the Federal Triangle side mission where you have to collect 4 explosives? The game won't recognize that I've picked up all 4 and thus, I can't continue.
Okay, hopefully somebody knows. when I go into the dark zone my mic that is selected and I am unmuted in local lobby will no pickup voice when I have ptt on. Yes, I have disable VOIP on NO, group volume 100, proximity Volume 100. However, whenever I encounter people no one can hear me nor does the in game voice recognition icon show up. I have tried all iterations and cannot get my voice to come through for the life of me. Heeeeeeeelllllllllllllllllllllllllllppppppppppppppppppppppp!
@hollow timber its not headset software its the surround shit that is messing up
go on? 🤔
let me reboot and ill show you the process
alright. just so we're clear I do have dolby atmos disabled
killing logitech surround sound service removes all logitech audio issues for me, but I only started experiencing these on the release client nothing during the private beta or open bea
okay there's oinly one issue
I have no logitech audio services installed. I'm not using any logitech headphones just a mouse
I don't believe its a logitech issue either I believe its a surround or a virtual surround issue
because once that process is removed I get audio back and I also get audio when alt tabbed when that is running, I actually had to AUX cable line in and listen to a looped audio the first night on release because it was so annoying until someone gave me that tip
well damn I'm stumped then I don';t any kinda of virtual surround at all
my only audio device is this DAC and there's no option for surround on it
digital dac im guessing
It's a Focusrite Scarlet 2i2
that thing functions like a sound card in sorts
it is
try to do what i did then, audio out > line in > then route to your dac
I'm not understanding
your PC has a green audio out into the line in port that should be blue
right okay there's an issue thop
the DAC is phantom powered via usb
it only works when it is plugged into a computer with the proper driovers installed
so it essentially has to be the active audio device
well im not all hip on the software you use or it requires but id make an attempt if possible to do that
well simply put, I can;'t use your work around because it's not a stand alone device. It IS an external sound card and it replaces all my motherboard audio.
I can still use the motherboard audio but my god man, do these devices not play well with eahcother. Doing that is asking for an entirely different set of Blue Screens lol
I've tried in the past and it's a nightmare
Just me or does the menu for the mods bug out and switch to scrolling item by item to page by page.
:madness: hehe
@misty lava yes!
@fossil finch - update: I checked and I already had SpeedStep disabled. Went ahead and manually set my OC clock/multiplier and even locked down my GPU's clock speed. Seemed to help out with the hitching (still did it, but not nearly as bad). Game was running nice and smooth, and I thought I had it in the bag. Then....crash to desktop yet again. So, I'm completely at a loss of what to do. I get about 20 minutes in, and wham. Back to desktop. Quite frustrating...
Hey guys, wanted to ask if it's possible to recover my progress before DELTA-03 error came up. Just finished 5min earlier before server crashed my Haunted House control point and got some beefy upgrades for my actual level (22), while modding my new AR and Body Shield my game just rollbacked
Pretty sure that is a no but been wrong before.
Oh well, can't even login to the game now. DELTA-01. Hopefully my gear will be back tomorrow morning, thanks anyways.
May have saved to your inventory, not sure what happens in that situation. Good luck.
my friend keeps crashing at character creation screen anyone might know what's causing it?
Anyone else unable to finish Activities in the South West? (For Liberate Southwest)
Southwest Liberation project*
@vale cloak happend to me because of logitech headphone software
did you end up fixing it? @broken thorn
yea, open taxk manager make sure all logitech programs in the backgroung where closed(end task) upen game create character load into the game then i power on my headset and if the fps drops alt tab task manager to close whatever logitech program opened
LogiRegistryService.exe
is the file youre looking for
is recalibration borked? trying to get one circlewith arrow in it to another circle with arrow in it, it all goes well untill holding F in the end then it just goes back to orignal form
found a bug. When enemies set off fire effects ( throwing a molotov, shooting flame engieers, etc) the fire will still hurt you when you walk on the area after its already visually gone.
anyone having issues with there mic?
can someone party with me just to test, not sure if mine is working
Final update for the day. Updating nvidia drivers to the latest helped a good deal. Only 1 crash the whole day. 👍
LUCKY, my game crashes every time i launch or open an application (even if its open and i just bring it up from task bar)
also half the time it launches in window mode and it will crash it i alt+enter (full screen shortcut)
i have unlocked them in club but i dont have it in game too dont see it in stash mail
Agent Johnson's Outfit,Pathfinder Armpatch ,City Runner Pants,City Runner Sneakers
city shirt dont have too but i get it from cache so now i have it but still those are missing
is there a known bug around bounty targets missing the guns they're supposed to be holding?
(in the bounty lookup screen on the map)
thats client bug somtimes happens to my agent too
ahh okay (it actually lends to some pretty hilarious screenshots)
I ran into a problem after playing with a friend. The game tells me to do the Theater Leader Outro and Go to Campus. However, going to the theater results in nothing. No indication or exclamation mark. And the campus does not show up on my map either. Anyone have any clue what’s going on?
I'm stuck at world tier 2. Everytime i finish last stronghold mission and return to my lobby - I'm at tier 2 again. Any workaround?
does a RAM bottleneck cause the CPU to use more processing power? My CPU is redlining but not when it stutters
There's an audio glitch that keep beeping the whole time even after restarting my PC. The weird part is that it stops whenever I open any menu or interact with something. Totally annoying.
@viral otter If you're RAM bottlenecks to that degree than don't even mind loading data from the drives as those are supposed to be even slower...
@fossil finch well it stays at 86% doesn't go past it I think that indicator might be bugged because the benchmark doesn't have my CPU redlining so there's an issue somewhere
@viral otter If you mean the in-game benchmark, that is the same for soo many people. CPU is actually at 100%, as reported by Windows, keep in mind that the game can never use a full 100% either. Especially if other things are running like Discord, etc.
@fossil finch so its supposed to be 100% for CPU usage on the task manager, yeah does seem like its still the RAM issue
@viral otter did you caped your framerate ?
@wispy sand thank god i think only me have this issue i have rtx 2080 msi gaming x trio run on 1440p ultra DX12 and have same you try to lower stream to 4 and fogy mid and reflection to mid try to get it low until you fix this thing and make sure used maximum power usage if you have nvidia card and use this method https://pc-mac-help.com/blog/fix-tom-clancys-the-division-2-errors-bugs-freezing-crashing-and-graphics-issue
You tell your game to use your PC to its full potential and than are surprised it uses 100% ? Anyways what are your system specs and what settings are you running the game on?
@reef grotto for multiple issues in the article you linked, like easy anti cheat errors, I fix it by increasing the size of the swap (virtual memory)
@reef grotto for the Black screen in windowed crashes to fullscreen, disabling Discord overlay fixes it
@reef grotto i'll try to do the fixes you suggested. Thanks!
Fix DX12 Crash and Fix FPS The Division 2
Navigate to the directory where The Division 2 is installed C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy’s The Division 2
Right click on TheDivision.exe and select Properties
Select the Compatibility tab
Click on Change high DPI settings
Put a Check on Override high DPI scaling…. and set it to Application
Put a check on Disable fullscreen optimizations
Launch The Division 2.
and this only i read it from ppl on reddit and work fine with me
Go to the game menu
Select settings and click on Graphics
Lower the Fog quality- Medium
Lower the extra streaming distance- 4
Lower the reflection- Medium this in the game
skip the others good luck
@fossil finch mostly medium settings, I5-8400 2.8Ghz GTX 1060 6GB and 8GB RAM
has the issue with the intermittent freezing been identified and fixed?
we hop they fix it
My games still aren't fixed...
so i'm not the only one? ok that makes me feel better as a system builder. lol
Does anyone know if Discord overlay works with Division 2? Can't get mine to work
lol 😂
Is there any way to make my inventory not go all "agagagagagaggaa" when I open it, yet?
@vague tinsel the only thing i've been able to trace it back to is lack of RAM, WoW has the same stutter and until I shut down everything background and RAM usage drops off it doesn't stop stuttering so I think it's a RAM problem
@viral otter Maybe because you only meet the recommended, minimum requirements for 1080p @ 30 FPS
where are those specs?
Do make sure that when the game runs your cpu is in turbo.
My motherboard comes with turbo disabled by default. In your case that would be really bad 😛
the CPU is just under 60fps my specs are well above the 30 fps
@fossil finch Do you have your overlay working properly with the game? Mine wont work (I have alredy done a few steps to possible fix it, but no bueno=
I have no idea what this turbo setting is
and the i7 isn't much better then what I have which I think is the top tier i5
Without Turbo enabled your CPU runs at 2.8 GHz which is below the minimum. When enabled it can go up to 4 GHz
it has no listed speeds on the requirements screen
@warped yarrow Except for the overlay of uPlay I don't use any anyways and that one works fine for me.
@fossil finch my discord overlay won't work with the game and I have no clue what to do 😒 (Should have said that sooner)
@viral otter But it does have a minimum processor, which is a quad (4 cores/4 threads) at 3.3 GHz up to 3.7 GHz
@warped yarrow Considering the bugs with overlays right now I wouldn't recommend enabling it anyways. And I don't use the Discord overlay so I wouldn't know it may ask @lofty heart or @sudden hawk for a solution.
won't be playing until the server comes back up no-one is grouping right now since the reset happens soon
@fossil finch Do you mean the soundbug? I read something about it yeah
Wait there is gonna be an update today? O_o
server is resetting in 30 mins
ah
so how do I find this turbo boost setting?
because I have a friend who doesn't have any stutter issues despite having 8GB of RAM
Personally I would scale back the streaming distance and object quality. These two impact the CPU the most.
I don't have streaming distance on and object quality is 50
Well I don't have a fixed solution for you, other than you should try tweaking the settings yourself 😦
so does this turbo boost thing make the cpu wear out faster?
@fossil finch @warped yarrow you need to disable Discord overlay, to prevent crashes of the games.
@viral otter cap your framerate to 60fps
that doesn't do a thing
@sudden hawk I had the overlay thing on pretty much all the time without any issues but I will do so now :3
@viral otter You can probably find more and better information about it online with a quick search than I can give you here 😉
@warped yarrow since uplay has it's own overlay, all the differents overlay on the PC can interfer with each others and Easy Anti Cheat
@sudden hawk Ahhhh, kk. That I didn't know 😮 Do you know if there will be a fix or something to make the discord overlay work in the future?
@fossil finch there are 6 CPU cores too and it is 2.8GHz
@warped yarrow I don't know, Easy Anti Cheat is conflicting with overlays, or game capture software. I had to disable it to play Rainbow Six Siege
@sudden hawk ok, bummer 😦 Hate having to use my phone 😒
well they've changed something because I can't find the settings for the turbo boost
@warped yarrow but you can use Discord in backgroud, but don't know who's speeking :/
finally found it, but the option it talks about doesn't exist so yeah when you find tutorials that are just wrong its frustrating
@viral otter which cpu do you have ?
i5-8400 2.8GHz
are the servers down
not yet but they will be
how long for
@viral otter maybe you need to activate the option in bois settings
got no idea how to get there from windows 10
@viral otter it's a thing to do before windows started,
which I have no idea how to access
@sudden hawk true. But i keep having issues where people dont hear me with voice activation
But that might just be me trippin
no-one can seem to hear me with push to talk got no responses
When you start computer, spam delete key. But you need to be verry careful, because when in bios, if you set wrong parameters, you can mess all you computer.
Before that...
Start your game, open task manager and look at the speed/frequency. It is 3.0 GHz or higher it will be enabled no questions asked.
@viral otter @fossil finch for me if it's stock, the turbo is already active but you can't see it in task manager.
Well I had to install a beta version of the BIOS and had to enable it manually 😡
i'm relaunching the game i'll see what the frequency is
@fossil finch because you install bêta bios, not release stock ones.
@sudden hawk The stock one simply didn't allow turbo boost at all, just kept me at 3.4 GHz
@viral otter @fossil finch for exemple, i've an overclocked CPU task manager tell me 100% but can only see 800MHz
what CPU do you have?
@fossil finch oh then it's your bios setting not cpu.
i5-3570k
Edit: but runs at 4 GHz
Does anyone have any idea why my progress is locked after I played with my friend?
@viral otter to see if turbo is active at stock, check cpu specs and bios version of your motherboard
yeah its enabled, its telling me CPU speed is 3.72GHz
Good
@viral otter i've a i7-4770K@4,3GHz
It has to be a RAM issue then because the CPU is fully utilized at least I think they're supposed to be
@viral otter what's the size of your virtual memory ? (swap)
it says page file is 9GB for SSD which is where Division 2 is on and 2GB for the storage drive
Wait... did you set this manually? Otherwise this seems incredibly high!
no this is the auto setting
Well than try increasing it to 16 GB / 16384 MB
yeah I only have 8GB of RAM though
The file is actually on the drive so you should still increase it. The reason the file is used is because active programs need to be ran from the RAM. When the RAM is full parts will be put into a page file. (The one we are talking about here.) This may be the cause of your problems. (aka stuttering as it has to read/write from the drive instead of the RAM only.) I would suggest you also look at why it uses 9 GB on auto, seems a little excessive but I may be wrong on that. (Mine is at 2.9 GB on auto but I have 16 GB RAM.)
it says that it should be around 2.5GB, that's what it auto set for the storage drive, but its like 9GB for the SSD
actually no 1.25GB so I don't know why its auto setting it so high
@hybrid socket Wrong chat? You know this is the troubleshooting one right?
Oops my bad
done a driver check and it seems there are updates both with NVIDIA and there's some windows updates too, though I doubt they'll actually fix these issues
Well it may work for one but not another, so you never know till you try it ;P
yeah true
Just make sure you're on 419.35 or newer
That is when NVidia added support for The Division 2
windows has a framework update, it's dated 2019-02 it wasn't auto installing because I forgot that it was turned off. Because I got sick of restarting my computer constantly because of the dribble of updates they were doing. I just forgot to turn it back on lol
yeah it is on that driver right now, I think the program was updated
When playing the game i sometimes will freeze for 1-2 seconds. and then the world including my agent will fast forward through the time i spent froze. And just recently (18hrs in) it froze like that, and never unfroze :(
My benchmark runs at 80-90fps and using optimal settings from my geforce exp. drivers up-to-date, and even running Division 2 on my SSD.
anyone experience anything like this?
@dawn tide Not in the division but this sounds a little like typical lag. Aka 'poor connection to host' may be shown on the bottom left.
I mostly play solo, would the poor connection to host still be an issue
does anyone kn ow how to get the shd tech in downtown west in bottom right corner
@fossil finch https://windowsreport.com/stutter-games-diagnostics-policy-service/ I just tried this, seems to be a Windows 10 interface defect that effects NVIDIA cards
To me the message is only shown when playing in another player's instance. But I think something similar may be shown when you have a poor connection yourself.
@viral otter thank you for taking the time to link
@dawn tide poor connection to host doesn't really matter, so long as the lag isn't too bad
i can't start the game anymore it just says it's already running.. but it's not 🤔
@stark raft oh this I can help with 😉
@Trust go into your task manager it probably is running but in that half state so its stuck in a background process
Open cmd and type tasklist than look for TheDivision2.exe
It likely is still there even though it isn't in the task manager 😉
how is that possible i just started my computer and it's in the tasklist lol
yeah Steam games have the same defect on occasion and you have to find the process that's hidden in the background somewhere and force close it
yes 😛
still access violation
Well I guess you got to restart than
strange issue i just started my computer but ok thank you 😄
@stark raft There is something like a Fast/Quick Boot option in Windows. This does not actually turn of your PC but instead puts it into a deep sleep mode. So you may wish to check it out. https://i.imgur.com/BrnUbv2.png
@fossil finch I think that may have worked, stupid Windows 10 and its background vampirism
So you learned your lesson. Don't disable updates x'D Or do you mean the diagnostics?
@fossil finch no it was the diagnostics monitor
it was consuming 14%+ RAM from what I can see as the task manager was locked on 86% but was stuttering like it was capped
anyone else here having workbench issues?? mine seems to be stuck at 300-330 even though im wt 4 alrdy
@stark raft killing uplay in task manager could solve kill the division too
@viral otter do you play on laptop ?
no PC
Mmh do you set alimentation settings to performances ?
@viral otter this service is here to collect crash reports and manages energy economies
@sudden hawk yeah but it also makes games stutter
@sudden hawk good to know thanks, yeah @fossil finch thats what i thought it's hibernation, after the restart it works now thank you guys
@sudden hawk the tutorial I read said it has a compatibility conflict with NVIDIA drivers and causes the system to use far more RAM then it would otherwise consume
Is anyone playing without mouse smoothing on 100%, any recommendation on mouse settings? Using a Logitech G703. Any advice?
Just sharing here in-case someone there have same issue with what I had.
Audio cut, stutter and crash potential fix.
Alright so what I did is I checked the Windows Event Viewer. ( Windows Key -> type Event Viewer )
Then go to Windows Logs -> System.
If you see a Warning under Level with description under General tab 'An error was detected on device \Device\HarddiskX\DRX during a paging operation.' then this may help you fix the problem.
Solution that worked for me is to just move your TheDivision 2 install location to another ssd/hdd or you can fix your hard drive hardware problem by replacing its sata cable/power cable or the hard drive itself.
P.S.
I'm now able to play with Dolby Atmos and Directx 12 enabled.
@fallen dirge maybe it was due to your swap file (virtual memory) moving game or moving swap file could have solved the issue.
@viral otter oh didn't know, can you give me the link ? (i'll provide this to others in need ?)
Anybody getting hard crashes from easyanticheat.sys?
@sudden hawk So after making the statement about not updating the AMD Software, I figured I would chime back in about what I figured out.
Before it updated I was running 17. It updated to the recommended 19.1 and immediately started crashing on start up. I was able to somehow revert to the 17 and it started working again.
Do want to mention also that I installed a new Antec 120mm RGB fan and the game was working with the light on to begin with.
Since there was also mention that RGB may be causing issues also. I uninstalled the Light Service controller. Light is not working now. Bummer.
I Uninatalled MSI Afterburner. Updated to the optional 19.3.3. I now have access to the AMD setting and using the Wattman for monitoring. Also bumped the fan speed up a notch to help keep the GPU around 70-75. Was running 80.
Oh yeah, also I had to disable the Norton that installed with the motherboard software at the beginning. The anti cheat kept blocking me.
Currently running 2560x1440 High 60fps.
@lofty heart increase swap size (virtual memory)
@lofty heart Check your anti-virus software. Stopped me in the beginning.
Already did the swap size upped it to 7000 and 2nd you mean As in give div 2 access thru my firewall?
@sudden hawk my page file is system managed. moving the game directory to a different ssd solved my crash problem. something in my ssd is probably broken
@fallen dirge Yeah but they were on the same drive, now they separated this is what I would mean
Like I'm running a 2070 and had less issues with my 970
you got a point there
when i try to switch for my grenade launcher, it just gets back to my LMG, i have to do this a couple of times (keep pressing number 4) for the grenade launcher to equip it @ here
Okay, hopefully somebody knows. when I go into the dark zone my mic that is selected and I am unmuted in local lobby will no pickup voice when I have ptt on. Yes, I have disable VOIP on NO, group volume 100, proximity Volume 100. However, whenever I encounter people no one can hear me nor does the in game voice recognition icon show up. I have tried all iterations and cannot get my voice to come through for the life of me.
Default device?
Yes, which is my Focusrite "USB" (Focusrite USB Audio)
Has the bug with the drone crashing people been fixed?
@sudden hawk hasn't completely resolved it, I think I do lack enough RAM or something it wasn't stuttering as much. And its seemingly not stuttering out freeroam. So that workaround should fix it for most people though
TD2 for me uses 8,5gb in-game after 20min+ session on DX12 [11.3GB from 16GB Windows Total], can't play on DX11 because it stutters so much.
https://cdn.discordapp.com/attachments/493029113796493313/559394864823795712/unknown.png that's without FPS limitations, when I restrict it to 40FPS where it's now actually stable usage drops off a cliff. It does look like I need more RAM
server died for anyone else?
@red badge have you checked your windows event viewer? what does it say?
didnt know you could do that tbh, had a few crashes last night so i turned off dx12
Idk what's wrong with this game I've tried every solution. Between div 2 and anthem I think they're having issues implementing the new tech. Maybe interoperability is the problem idk
usually you can get hints from there, on what caused the crash
I fixed mine with the help of that
@red badge try clearing memory
there is a memory leak that needs to be hotfixed
at least 34 GB of memory needing to be cleared playing the game for 4 hours. https://i.imgur.com/FEBCypF.png
i usually start dropping frames and have to restart after 2 hours
no memory management
yeah
@topaz fractal yeah i'm thinking maybe there is some issue in there because sometimes the game stutters less then others. I disabled a background program that was siphoning RAM but it didn't fully fix the issue. Its only stuttering less now
how do i clear memory?
use that program i linked
it auto extracts into the folder you open it in
just click Start and play the game
so its a page file siphon? removing old data from the memory file?
@topaz fractal What anti-virus do you use? And have you whitelisted Division 2 ?
Also why do you assume 34GB does not make sense. And what is this list file?
@topaz fractal how do i put it in that file
@viral otter hi mate, don't go searching for answers to far... your gtx1060 6gb can this game perfectly at ultra @1080 HOWEVER your cpu simply can't feed it fast enough at 2.8Ghz. there is no workaround. The only thing you can do is accept it and try lowering all settings accordingly, maybe, just maybe you can find a low 30osch fps but stable. BUt i wouldn't bet on it. best of luck man
@lofty heart the system settings wasn't correctly responding, its clocking at 3.8GHz through the task manage
So guys when I checked Task Manager and saw that Division 2 is taking like 26.8 MB/s on Disk
Is this normal? so far the games i've played don't even come close to that
weird I can't even take pictures in this channel
@heavy tapir Mine went nearly 130 Mb/s from time to time, so I assume so. (Especially when streaming is high 😉 )
hmmm that should be enough
@fossil finch is that normal?
Well task manager says 20% usage, so I doubt it is normal but if it works 😏
@viral otter I just logged, can you remind me of your problem then
Yeah it's pretty weird
@lofty heart its the RAM, when I uncapped the ram my CPU usage jumped to 94% and my GPU up to 84% but the FPS was massively stuttering but if I cut the FPS to 40 locked usage dramatically dropped and it mostly stops stuttering. So it's looking very much likely a lack of RAM
Division 2 is the only game i have problems with my Task Manager Disk precentage
@viral otter i have only old i5 3570k @4.2ghz, gtx 1060 6gb and 8gb 1600 RAM, running ultra at 70fps, so ram is not issue
can you do benchmark and pm me?
sigh why does this game have so much issue then? i've culled every source I could find and its still fucking up
8gb of 1600 ram and thats not the issue???
8GB at 1600 MHz
^^
8gb and you run ultra at 70fps? What's the secret? I have a ryzen 5 2600 @3.7, 16gb ram, and the same card but I have to play at normal for 60fps
I guess the raw speed is the thing. 1080p installed on a M.2 SDD :P
no 860 evo ssd
M.2 can be as slow as a thumb drive if you don't watch the specs carefully though <.<
Just for a comparison
I have an i5-3570k @ 4.0 GHz, 16 GB DDR3 @ 1600 MHz (4 dimms), GTX 1080 8GB and use the 850 Evo in Rapid Mode.
And I run all Ultra with the exception of detail and draw distance (40/5)
it's basically quite simple. For DX12 to perform well ALL pc components must be weel balanced and of equal quality. In dx11 there was something like maxframerenderaheadlimit which was basically a way of dealing with the internal components processingspeed differnce. And ppl cuild tweak it a bit to the needs of their specific bottlenekcs. The whole underlying mechanic simply doesn't exist anymore in DX12 and thus, for now, dx12 doens't handle bottlenecks very well.
I suppose I could benchmark it. I'm gonna be sad if this new CPU is my bottleneck again. I JUST built this rig to replace an old one that had an i5 760 that was bottlenecking me hard.
Then again, 3.7 is not the craziest OC I could attain. I'm on a hefty liquid cooler so I could probably push it to 4.
@tepid path I am on an air cooler 😉
Water coolers are bad for Australia lol I had one and it didn't even last three years
The box says 3.9 is "Max boost" but if it's stable and cool I might as well.
water coolers are BS, i'm at 4.2 at about 45° or something at full load, with 35€ aircooler hyper 212...
@lofty heart did you get the message?
But @lofty heart 4.2 and only 45°C on full load is pretty good. In fact I would up the clock even further 😛
nah it can do 4.2 at 1.176v after that is goes up very steep and little speed gain. also not perfectly stable at 4.4 for everyday use
but it's been sitting at 4.2 for almost 8 years now
used to be 4.3 but I lowered it 2 yeasr ago after some weird p^roblem with a gmae I don't remeber
@tepid path of course man 😉
Well if it gives problems there is nothing you can do.
@viral otter actually your grpah is not that bad. I would start to cap the fps ingame at 60fps and run the bench again and pm pls
also I have extra streamingdistance at 5 and objectshizzle at 60
whenyou'll cap fps your score benchscore becomes irrevlevant but I wabt to see the spikes and drops
but generally your gpu seem sto behave on par
i'l send you mine, whichis more or less perfect graph, just fyi
@lofty heart is D2 installed on an SDD?
yes
so is mine
I had streaming distance on 5 but I thought that was causing issues but it seems to have not changed anything
this is going to frustrate me until it's fixed, I didn't pay $2400 for this shit to happen
I think even while the industry really pushes 6-10-20core cpu, game stille really rely on singlecorespeed for main process. It's just bad multicore optimalitzation cause it's new, that's probably why there's so many ryzen owners whit stutter in here
yeah well my CPU has 6 cores
exactly
and in theory if the load gets spread evenly among cores, you should get better performance. BUT the programming industry just isn't good at it (yet)
so for now a high clocked 4 core can still easily outrun lower clock multicores
As a programmer it isn't just about programming as much as it is about cpu instructions.
ppl with a 9900k+2080ti have stuttering....ppl with a 2700x+same card have stuttering....ITS THE GAME
Alright my ubisoft games are crashing again, anyone has a clue?
@gleaming dagger yes ofc it' the game, but also new technologies have new problems
agree with that
I am getting nonstoo Delta errors and can't get in reliably today.
btw I have no stutter at all, just 1-2 crash per evening
I have constant crashes in every ubi game
div1 launched with the same issues, more delta (etc) errors than stuttering
that's because all the ubigames are basically the same open world engine/game with other texture pack and story lol
maybe we have more stuttering because the world its more active? npc respawn related?
Someone posted about memory leak/stuttering after some hours of gameplay on reddit the other day.. got the attention of the devs and they asked for more specifics on when it happens and what platform and stuff.. this post now has about 1k upvotes and like 500 comments so Ubisoft 100% knows about this.. hope they are fixing it.
Can you link the post?
what is normal ping for this game?
cause iwas just tryin to help someone out in Australia and he had like 300+ ping and i was like wuut? Just tested mine and I've got like 290ms? what gives?
ahhahahaha
ha lol first give me yours than laugh scill 😉
well i actually have 3 division tcp connections, 290ms,75ms and 45ms, I have no idea which is the one that matters tho
Well tell me how I can test this for Division 2 specifically?
Gonna test, back in a sec 😛
So the TCP connection is 115ms and the actual game data is about 20~30ms
Seems good to me
u sure ur in EU scill?
Yes, in fact the datacenter is likely less than 200 km away from me 😏
OOooooh you read 'ready player one' per chance?
No?
haha your comments remind of it
The thing is it connects with i3d.net
They mostly are in The Netherlands or Germany
Which is why it is guaranteed to be close to me 😂
oooh eemshaven yes i know
P.s. you know about networking right? TCP is used for data which must be guaranteed to arrive properly, e.g. stats, UDP is used for the game data, e.g. player positions etc. (Which is why you can see teleporting AI and players 😂 )
I guess I have a positive influence 😼
you mean that the 30isch ping is the one my char feels like
feels like? I guess yes, it is the one for the player movement and such.
Yep
Including those images from the store and such (as you can find them in the folders 😡 )
i love it when i learn something new 😉
dont worry, atleast u guys can play other ubisoft games
Yours that bad huh, may try Wildlands later as I got it installed
Well my division 2, rainbow six siege and watch dogs 2 all crash within less than 5 minutes
anyone figure out the micro stuttering issue?
And i tried just about anything, nothing worked
@plucky tree do you have any special characters in you windows folder names?
@lofty heart what exact folder
any folder in any path the division needs
path to the files, including your windows account name
or foreign language characters...
Not that i can see
I read something in the last patch notes about work in progrees around a bug which involves arabic characters in path names
only weird folder name i have is 30c652db-1665-4581-b893-cca2553e8fdb which is in savegames
but this bug might explain why you have it on many ubisoft games
It is literally only on ubisoft games, ive reinstalled my gpu drivers multiple times, reinstalled all 3 games, reinstalled uplay, reinstalled windows
Is it crash to desktop or just crash and reboot
Anyone found a way to skip the intro yet? I mean, I'm super aware of seizure risk, now, but it's a little annoying.
Having audio issues with the game, can run it fine and could run and hear the demos fine but now audio is broken. I've tried updating all my drivers but it seems to not be the issue. Also, audio works when I'm alt tabbed out of the game and you cant see it, but when you open it back up it sort of glitches out
Logitech audio?
yeah when i was looking it up I saw logitech was having issues working together with it
The alt-tab thing is the same issue I was having. Try to uninstall and reinstall Logitech gaming software. Ending task on the surround sound service also fixes.
O ok
I have not had the issue again since uninstalling and reinstalling LGS.
well it is definitely a problem with LGS for me because after uninstall the audio is working
I guess if I reinstall and it doesn't work I will just have to go without LGS for a while
Thanks for the help tho
Yes, in particular, it is the 7.1 surround sound features. After reinstall, I am using DTS 7.1 and having no issues. YW.
@jade rover The way I fixed it is killed Logitech Surround sound service in task manager, works fine then for me, sometimes comes back after I turn pc on again but rarely and it's easy to fix even if I started the game
😂
crashing every 10 min feels gooooood
Is recalibration bugged? If not, are certain weapon talents bugged? I recalibrated two ARs to have Close and Personal, but it’s not proc’ing
anyone have this issue? https://gyazo.com/92917d5f958530e61f2f3a7014e0970e
You mean that it stays white? I had that in the beta 😛
yeah like everything is over saturated, tried contrast and brightness, no dice
If it like what I had in Division 1, it came from viewing the inventory/cosmetics. Than opening it back up and closing it would remove it. Not sure if it works in Division 2 though.
what type of issue are you having LeGingery?
Still having issues with hearing Audio in my game
@prime kiln turn off dx12 in graphics options
I couldn't hear any audio, tried the fix of uninstalling and reinstalling Logitech Gaming Software, and now I can hear everything but dialogue
😦
I know DX12 is bugged right now and i couldn't get any help to fix it but that is what did it for me boss
Can't hear radio or anything
My Logitech headphones
Still can't optimize it on Geforce experience
@jade rover LOgitech drivers are acting funky with the game currently are you using a aux set up or usb?
USB, I don't have the aux connector
@lofty hearto does this game even shwo up in Geforce atm?
seems like logitech drivers always act funky with new games
no its ubi, i was fine in the beta
@trim merlin does this game even show up in geforce atm?
@stable yacht yes sure
I am not saying whos fault it is
I was fine in the beta and demos as well
Just that it is currently a problem
It's not a big problem, I can change it in-game. But why is it in geforce and didn't work at all?
@trim merlin I wouldn't be able to answer that for you but it most likely has to do with permissions for the app. Geforce is a third party program so I wouldn't expect a fix for that from Ubi unless you do it yourself
LE did you have sound before?
I mean in release btw
Hey guys can someone help me? So I checked the Divison recommended specs and I have a i5 3.7, a GTX 1050Ti, 8 Gb RAM so I should be able to play at 1080p 60fps but my fps have drops from 60 to 5 or 10 and my game is unplayable
i have the same problem with a gtx 1060
does this happen instantly?
But it says we should be able to play well
or after a few hours of gameplay?
Instantly like walking and enhancing fights
can you dm pics of your settings please?
I have everything low as possible
same
And it’s still unplayable
is DX12 enabled?
no
Yes
ALmighty disable DX12 and reload see if it works
Maybe you need to install it again
also disable any ingame overlays you have enabled
Well, all drivers up to date?
I have already made like system stress tests and updated all drivers and it’s fine
@formal finch indeed, gonna turn of cortana
And I can run other game sim high quality
My pc is definitely not the problem
Other games in*
What do you mean?
Hummm
Any exemples of what softwares can cause that?
Yeah I know
For exemple I can play Fra Cry 5 and open world game in ultra
i have a bug, i completed a lv 31 stronghold and when it finished, it took me to world tier 2 but when i leave the group of randoms it takes me back to WT 1
I just compared them because they are both heavy and have good graphics
I know but
I should at least be able to play 60 FPS with everything low
At least
Almighty that's what is confusing because at barebones you should be fine but you are not.
Ikr
Alright audio issue fixed, installing GHUB over Logitech Gaming Software was the way to go
Surround is working properly now
Only took me 2 and a half hours to figure it out but there ye go for anyone else with that issue
What Atillla is saying is that we cannot see what is happening behind the scenes on your pc to cause you this problem. there are a lot of things that affect fps in game from overlays I.E Ubisofts in game overlay Discord,GeForce,Steam etc all of those can cause some fps drops in games.
I wish this game wouldn't freeze so often, it's the only issue it has.
@warped plover are you crashing or just freezing?
@warped plover can you check your Event Viewer?
What?
Yeah my game crashes and freezes a lot too
I am not trying to say like -oh guys I have a lot of problems boo hoo it’s like
CHeck your event Viewer for some information windows collects about programs that error out or end abruptly
Really I need help I want to play love this game
@mystic flax Nah, it's fair, technical issues that need to be addressed
@mystic flax you can try reinstalling your GPU drivers to see if that helps
Someone says move the game to the same drive as windows?
I take it almighty is having the same issue I'm having haha
So it’s not just me
That’s good...and bad
If it’s common problem someone from Ubi should see it so they can talk to the Devs
If you would like to get some Official help you should post of the forms. they have a guide to do as and will need some information about your pc.
I'm sending a ticket in right now. I just took a look at the specs you posted earlier Raccoon and I have an even more powerful PC than yours and I'm still getting the issues. I have a feeling it's RAM based as we both have 8GB but my mate has 16GB and he's running the game fine. Which still shouldn't be an issue according to the games own system requirements infographic but.
It seems to get worse when I have Discord running too but it's kinda a necessity for most players of most games
The game tends to use more than 9gb ram from time to time
Only discord is in the background
Disocrd is the only thing I have too. And uplay but you need that to be open
Yeah the game just uses more ram than other games
16gb should've been in the recommendations
I mean that's currently the sweet spot for ram overall
In terms of performance and the size
I know. I'm thinking I might just have to bite the bullet and get the extra 8gb. Isn't ideal cos uni is making me poor enough as it is and I want a new phone too but oh well
Just been having a look and my game was stuttering quite bad but the game was only using 3.5gb of ram so I wonder what that was all about. Gpu was about 21% and cpu 35%
@warped plover @mystic flax my game was crashing pretty much every 2-3 hours due some sort of nvidia issue (if you looked at the event viewer), but switching it to DX11 finally fixed this for me. game will still occasionally freeze up for a second, but no longer crashes
@bitter oasis I upgraded from 8 gigs to 16, now I get 100% CPU instead. Getting more RAM won't fix things.
I feel like dx12 may be partly responsible for this cos I switched today to it and the issues only really started today. What cpu you got @whole mulch
i5-6400, running mostly low-medium on dx11
I'm switching back to dx11 now. I'm on a Ryzen 5 1600 oc'd to 3.6 gHz
Ok yeah there's a major difference on dx11 so much smoother. If anyone is playing on dx12 and is struggling performance wise I suggest switching back to dx11
Oof using ryzen and not able to take advantage of dx12 multi core drawcalls
Dammit lol
If your GPU is not DX12 compatible it will not run correctly. DX12 needs i7-7700 or similar CPU. Also, TD2 uses high CPU & GPU usage so if you're rig isn't high end it's going to struggle running DX12 and you will run into problems.
GTX 1000 series and RX 500 and up support dx12
That's fine. But also are you going for quality or performance when playing?
Funny enough dx12 is meant to provide both with the improvements over 11
I think they just have to fix the way it's being used here
I mean look at dmc 5
completely agree, but it uses more gpu and cpu bandwith then dx11. Not the same optimization which sucks.
Yes because it uses more cores where it can
More efficient use of all gpu resources too
it's always been like this. Everytime directX has to tackle significant hardware innovations there is a bad trial version (dx6, dx8, dx10) that runs slow and unstable until software and hardware industry gets the hang of it. and then there's the experienced version (dx9, dx11) that become industry standard for many years...
On top of that dx12 was rushed because of AMD's failed attempt to take over that industry standard position with Vulcan api...
hi i've been having an issue with the chromatic aberration and high contrast ui settings not applying
has anyone had this problem?
chromatic aberration is still everywhere and the high contrast ui is only visible in the settings menu and sometimes in the chat log
Dx12 and Vulcan work fine so far
Dmc 5 and doom being an example
Lower end hardware can match mid tier easily
Yup, Dx12 is not the issue, many games have implemented it without issue. I suspect there’s a net code issue as every time I have a frame rate stutter there’s a drop in CPU usage. Seems like there’s a hiccup in the network sync causing local processing to stutter
For me it's the first game ever that works better in DX12 than DX11 ironically enough. (except maybe for battlefield 5)
Well,under DX12 i had the game freeze/lag for about 1-2 seconds every few minutes or so,didn´t happen under DX11
doom did run reaally well in vulcan indeed tho @red matrix
havent played woflenstein
yeah same for me in doom on HD7870 lol
got gtx1060 now, so no more vulcan for me
Currently I think the most improvement you can now get is not hardware but software optimization
But yeah
They don't make money from that
best thing to do now is wait untill new gen consoles specs are revealed. Then you buy similar but better hardware and you can be sure that you'll play all the games in ultra for the entire lifespan of the next gen consoles
We have an idea kinda what they plan on using
It's way better than the current silly APU lol
that's because industry is pulling in both directions. gpu industry wants more power to the gpu and intel and amd want to go back to unified 'add-as-many-cores-as-you-need' multipurpose arrays cpu
so for now we're going nowhere lol
They're going the chiplet route
And I think consoles don't have much of a choice
They can't use anything except an APU if they want to keep costs low and profit margins high
can I post a bug here because I can not login to the forums?
sure